UCI New York

Manage high volumes of incoming calls, schedule and confirm appointments, and record repair appointments while providing bilingual customer support. | Minimum 2 years of customer service experience, bilingual communication skills, proficiency with computer systems, and strong interpersonal abilities. | Job Title: Bilingual Customer Service Representative - REMOTE/WORK FROM HOME Company Overview: UCI New York is a leading provider of customer service solutions, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee growth, UCI New York fosters a dynamic and inclusive work environment that values diversity and professional development. Role Overview: As a Bilingual Customer Service Representative, you will play a crucial role in managing high volumes of incoming calls, providing excellent service to our diverse customer base. Your ability to communicate effectively in multiple languages will ensure seamless scheduling and appointment management, contributing to overall customer satisfaction. What You'll Do: - You will answer a heavy volume of incoming calls promptly and professionally. - You will schedule and confirm appointments with callers accurately. - You will record and log repair appointments into the computer system efficiently. - You will provide clear and courteous communication to customers in both English and a second language. - You will resolve customer inquiries and issues with empathy and problem-solving skills. - You will maintain detailed and organized records of customer interactions. - You will collaborate with team members to improve service processes and customer experience. What You Bring: - You have a minimum of 2 years of customer service experience. - You possess strong bilingual communication skills (specify languages). - You are proficient with computer systems and data entry. - You have excellent interpersonal and problem-solving abilities. - You are capable of managing high call volumes in a fast-paced environment. Bonus Points If You Have: - Experience working in a remote or work-from-home setting. - Familiarity with appointment scheduling software. - Additional language skills beyond the required bilingual proficiency. - Previous experience in the repair or service industry. What We Offer: - We offer a fully remote work environment for flexibility and work-life balance. - We offer competitive compensation and performance-based incentives. - We offer comprehensive training and ongoing professional development. - We offer a supportive and inclusive team culture. - We offer opportunities for career advancement within the company. Ready to Apply? To join our team as a Bilingual Customer Service Representative, please submit your resume and a cover letter highlighting your bilingual skills and customer service experience to our careers portal at www.ucinewyork.com/careers.

Manage high volumes of incoming calls, schedule and confirm appointments, and maintain accurate records in a bilingual customer service role. | Minimum 2 years of customer service experience, bilingual proficiency, computer literacy, and strong communication skills. | Job Title: Bilingual Customer Service Representative - REMOTE/WORK FROM HOME Company Overview: UCI New York is a leading provider of customer service solutions, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee growth, UCI New York fosters a dynamic and inclusive work environment that empowers its team members to excel. Role Overview: As a Bilingual Customer Service Representative, you will play a crucial role in managing high volumes of incoming calls, providing outstanding service to our diverse customer base. Your ability to communicate effectively in multiple languages will ensure seamless scheduling and appointment management, contributing to overall customer satisfaction. What You'll Do: - You will answer a heavy volume of incoming calls promptly and professionally. - You will schedule and confirm repair appointments with callers accurately. - You will record and log all repair appointments into the computer system efficiently. - You will provide clear and courteous communication to customers in both English and a second language. - You will resolve customer inquiries and issues with empathy and problem-solving skills. - You will maintain detailed and organized records of customer interactions. - You will collaborate with team members to improve service processes and customer experience. What You Bring: - You have at least 2 years of customer service experience. - You possess strong bilingual communication skills, fluent in English and at least one other language. - You are proficient with computer systems and data entry. - You have excellent interpersonal and problem-solving abilities. - You are capable of managing high call volumes while maintaining professionalism. Bonus Points If You Have: - Experience working in a remote or work-from-home environment. - Familiarity with appointment scheduling software. - Previous experience in the repair or service industry. - Additional language skills beyond the required bilingual proficiency. What We Offer: - We offer a fully remote work environment for flexibility and work-life balance. - We offer competitive compensation and performance-based incentives. - We offer comprehensive training and ongoing professional development. - We offer a supportive and inclusive team culture. - We offer opportunities for career advancement within the company. Ready to Apply? To join our team as a Bilingual Customer Service Representative, please submit your resume and a cover letter highlighting your bilingual skills and customer service experience through our online application portal at UCI New York careers page. We look forward to hearing from you!

Manage high volumes of incoming calls, schedule and confirm appointments, and accurately log repair appointments while providing excellent bilingual customer service. | Minimum 2 years of customer service experience, bilingual communication skills, proficiency with computer systems, and a minimum education level of high school diploma or equivalent. | Job Title: Bilingual Customer Service Representative - REMOTE/WORK FROM HOME Company Overview: UCI New York is a leading provider of customer service solutions, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee growth, UCI New York fosters a dynamic and inclusive work environment that values diversity and professional development. Role Overview: As a Bilingual Customer Service Representative, you will play a crucial role in managing high volumes of incoming calls, providing excellent service to our diverse customer base. Your ability to communicate effectively in multiple languages will ensure that all customers receive timely and accurate assistance, enhancing their overall experience. What You'll Do: - You will answer a heavy volume of incoming calls promptly and professionally. - You will schedule and confirm appointments with callers efficiently. - You will record and log repair appointments accurately into the computer system. - You will provide clear and concise information to customers regarding services and appointments. - You will resolve customer inquiries and issues with empathy and patience. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with team members to improve service processes and customer satisfaction. - You will adhere to company policies and procedures to ensure compliance and quality standards. What You Bring: - You have a minimum of 2 years of customer service experience. - You possess strong bilingual communication skills (specify languages if applicable). - You are proficient in using computer systems and scheduling software. - You have excellent problem-solving and interpersonal skills. - You demonstrate the ability to handle high call volumes in a fast-paced environment. - You have a minimum education level as required (high school diploma or equivalent). Bonus Points If You Have: - Experience working in a remote or work-from-home setting. - Familiarity with repair service industries or appointment scheduling. - Additional language skills beyond the required bilingual proficiency. - Customer service certification or related training. What We Offer: - We offer a fully remote work environment for flexibility and work-life balance. - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday benefits. - We offer opportunities for professional development and career advancement. Ready to Apply? To join our team as a Bilingual Customer Service Representative, please submit your resume and a cover letter highlighting your bilingual skills and customer service experience through our online application portal at UCI New York careers page.

Manage high volumes of incoming calls, schedule and confirm appointments, and accurately log repair appointments while providing bilingual customer support. | At least 2 years of customer service experience, bilingual proficiency, strong computer skills, and a high school diploma or equivalent. | Job Title: Bilingual Customer Service Representative - REMOTE/WORK FROM HOME Company Overview: UCI New York is a leading provider of customer service solutions, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee growth, UCI New York fosters a dynamic and inclusive work environment that values diversity and professional development. Role Overview: As a Bilingual Customer Service Representative, you will play a crucial role in managing high volumes of incoming calls, providing excellent service to our diverse customer base. Your ability to communicate effectively in multiple languages will ensure that customers receive timely and accurate assistance, enhancing their overall experience. What You'll Do: - You will answer a heavy volume of incoming calls promptly and professionally. - You will schedule and confirm appointments with callers efficiently. - You will record and log repair appointments accurately into the computer system. - You will provide clear and courteous communication to customers in both English and the second language. - You will resolve customer inquiries and issues with empathy and problem-solving skills. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with team members to improve service processes and customer satisfaction. - You will adhere to company policies and procedures to ensure compliance and quality standards. What You Bring: - Minimum of 2 years of customer service experience. - Proficiency in English and at least one additional language. - Strong computer skills, including experience with appointment scheduling software. - Excellent verbal and written communication skills. - Ability to handle high call volumes with patience and professionalism. - High school diploma or equivalent; further education is a plus. Bonus Points If You Have: - Experience working in a remote or work-from-home environment. - Familiarity with CRM systems and data entry best practices. - Background in technical support or repair appointment coordination. - Strong multitasking and organizational abilities. What We Offer: - We offer a fully remote work environment for flexibility and work-life balance. - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday benefits. - We offer opportunities for professional development and career advancement. Ready to Apply? To join our team as a Bilingual Customer Service Representative, please submit your resume and a cover letter highlighting your language skills and customer service experience to our careers portal at www.ucinewyork.com/careers.

Manage high volumes of incoming calls, schedule and confirm appointments, and accurately log repair appointments while providing bilingual customer support. | Minimum 2 years of customer service experience, bilingual communication skills, proficiency with computer systems, and strong organizational abilities. | Job Title: Bilingual Customer Service Representative - REMOTE/WORK FROM HOME Company Overview: UCI New York is a leading provider of customer service solutions, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee growth, UCI New York fosters a dynamic and inclusive work environment that empowers its team members to excel. Role Overview: As a Bilingual Customer Service Representative, you will play a crucial role in managing high volumes of incoming calls, scheduling appointments, and maintaining accurate records. Your ability to communicate effectively in multiple languages will enhance customer satisfaction and support the company’s commitment to excellent service. What You'll Do: - You will answer a heavy volume of incoming calls promptly and professionally. - You will schedule and confirm appointments with callers efficiently. - You will record and log repair appointments accurately into the computer system. - You will provide clear and courteous communication to customers in both languages. - You will resolve customer inquiries and issues with empathy and professionalism. - You will collaborate with team members to ensure seamless service delivery. - You will maintain up-to-date knowledge of company products and services. - You will adhere to company policies and procedures to ensure compliance. What You Bring: - You have a minimum of 2 years of customer service experience. - You possess strong bilingual communication skills (specify languages). - You are proficient with computer systems and data entry. - You have excellent organizational and multitasking abilities. - You demonstrate patience, empathy, and problem-solving skills. Bonus Points If You Have: - Experience working in a remote or work-from-home environment. - Familiarity with appointment scheduling software. - Previous experience in the repair or service industry. - Additional language skills beyond the required bilingual proficiency. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive company culture. Ready to Apply? Please submit your resume and a cover letter highlighting your bilingual skills and customer service experience to our HR department at careers@ucinewyork.com. We look forward to hearing from you!

Manage high volumes of incoming calls, schedule and confirm appointments, and log repair appointments while providing bilingual customer support. | Minimum 2 years of customer service experience, bilingual proficiency, computer literacy, and strong communication skills. | Job Title: Bilingual Customer Service Representative - Remote/Work From Home Company Overview: UCI New York is a leading provider of customer service solutions, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee growth, UCI New York fosters a dynamic and inclusive work environment that values teamwork and professional development. Role Overview: As a Bilingual Customer Service Representative, you will play a crucial role in managing high volumes of incoming calls, providing excellent service to our diverse customer base. Your ability to communicate effectively in multiple languages will help ensure customer satisfaction and smooth scheduling of appointments. What You'll Do: - You will answer a heavy volume of incoming calls promptly and professionally. - You will schedule and confirm repair appointments with callers accurately. - You will record and log all repair appointments into the computer system efficiently. - You will provide clear and courteous communication to customers in both English and a second language. - You will resolve customer inquiries and issues with patience and empathy. - You will collaborate with team members to improve service processes and customer experience. - You will maintain up-to-date knowledge of company products and services to assist customers effectively. What You Bring: - You have at least 2 years of customer service experience. - You possess strong bilingual communication skills, fluent in English and at least one other language. - You have proficiency with computer systems and data entry. - You demonstrate excellent interpersonal and problem-solving skills. - You are able to manage high call volumes while maintaining attention to detail. Bonus Points If You Have: - Experience working in a remote or work-from-home environment. - Familiarity with scheduling software or CRM systems. - Additional language skills beyond the required bilingual proficiency. - Previous experience in the repair or service industry. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer competitive compensation and performance-based incentives. - We offer comprehensive health benefits including medical, dental, and vision. - We offer opportunities for professional development and career advancement. - We offer a supportive team culture that values diversity and inclusion. Ready to Apply? To join our team as a Bilingual Customer Service Representative, please submit your resume and a cover letter highlighting your bilingual skills and customer service experience through our online application portal at UCI New York careers page.

Manage high volumes of incoming calls, schedule and confirm appointments, and log repair appointments while providing bilingual customer support. | Minimum 2 years customer service experience, bilingual proficiency, computer skills, and relevant education. | Job Title: Bilingual Customer Service Representative - REMOTE/WORK FROM HOME Company Overview: UCI New York is a leading provider of customer service solutions, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee growth, UCI New York fosters a dynamic and inclusive work environment that empowers its team members to excel. Role Overview: As a Bilingual Customer Service Representative, you will play a crucial role in managing high volumes of incoming calls, providing outstanding service to our diverse customer base. Your ability to communicate effectively in multiple languages will ensure seamless scheduling and appointment management, contributing to overall customer satisfaction. What You'll Do: - You will answer a heavy volume of incoming calls promptly and professionally. - You will schedule and confirm repair appointments with callers accurately. - You will record and log all repair appointments into the computer system efficiently. - You will provide clear and courteous communication to customers in both English and a second language. - You will resolve customer inquiries and issues with empathy and problem-solving skills. - You will collaborate with team members to ensure smooth operational workflows. - You will maintain up-to-date knowledge of company services and policies. - You will contribute to continuous improvement initiatives by providing feedback from customer interactions. What You Bring: - You have a minimum of 2 years of customer service experience. - You possess strong bilingual communication skills, fluent in English and at least one other language. - You have proficiency in using computer systems and scheduling software. - You demonstrate excellent interpersonal and problem-solving abilities. - You are capable of managing high call volumes while maintaining attention to detail. - You have a minimum education level as required by the company (details to be provided). Bonus Points If You Have: - Experience working in a remote or work-from-home environment. - Familiarity with repair service industries or appointment scheduling. - Additional language proficiencies beyond the required bilingual skills. - Previous experience with CRM or customer service platforms. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive compensation and performance-based incentives. - We offer comprehensive training and professional development opportunities. - We offer a supportive and inclusive team culture. - We offer flexible scheduling options to accommodate your needs. Ready to Apply? To join our team as a Bilingual Customer Service Representative, please submit your resume and a cover letter highlighting your bilingual skills and customer service experience through our online application portal at UCI New York careers page. We look forward to hearing from you!

Manage high volumes of incoming calls, schedule and confirm appointments, and accurately log repair appointments while providing bilingual customer support. | Minimum 2 years customer service experience, bilingual proficiency, strong computer skills, and high school diploma or equivalent. | Job Title: Bilingual Customer Service Representative - REMOTE/WORK FROM HOME Company Overview: UCI New York is a leading provider of customer service solutions, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee growth, UCI New York fosters a dynamic and inclusive work environment that values diversity and professional development. Role Overview: As a Bilingual Customer Service Representative, you will play a crucial role in managing high volumes of incoming calls, providing excellent service to our diverse customer base. Your ability to communicate effectively in multiple languages will ensure that customers receive timely and accurate assistance, enhancing their overall experience. What You'll Do: - You will answer a heavy volume of incoming calls promptly and professionally. - You will schedule and confirm appointments with callers efficiently. - You will record and log repair appointments accurately into the computer system. - You will provide clear and courteous communication to customers in both English and a second language. - You will resolve customer inquiries and issues with empathy and problem-solving skills. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with team members to improve service processes and customer satisfaction. - You will adhere to company policies and procedures to ensure compliance and quality standards. What You Bring: - Minimum of 2 years of customer service experience, preferably in a call center environment. - Proficiency in English and at least one additional language (bilingual required). - Strong computer skills, including experience with appointment scheduling software and data entry. - Excellent verbal and written communication skills. - Ability to handle high call volumes with patience and professionalism. - High school diploma or equivalent; further education is a plus. Bonus Points If You Have: - Experience working remotely or in a virtual customer service role. - Knowledge of repair or technical service appointment scheduling. - Familiarity with CRM systems and customer support tools. - Strong multitasking and organizational abilities. What We Offer: - We offer a fully remote work environment, providing flexibility and work-life balance. - We offer competitive compensation and performance-based incentives. - We offer comprehensive training and ongoing professional development opportunities. - We offer a supportive and inclusive company culture that values your contributions. - We offer access to employee wellness programs and resources. Ready to Apply? To join our team as a Bilingual Customer Service Representative, please submit your resume and a cover letter highlighting your language skills and customer service experience to our careers portal at www.ucinewyork.com/careers. We look forward to hearing from you!