20 open positions available
Assist customers with TurboTax products and tax questions via phone or chat, providing clear and empathetic support. | No specific accounting background required; strong communication skills and eagerness to learn are essential. | Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9–15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Assist TurboTax customers with product questions and basic tax software navigation, providing support and guidance. | No specific accounting background required; strong communication skills and eagerness to learn are essential. | Work from home with TurboTax Product Expert • Get paid $18.50 per hour • Get a $405 Certification bonus • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday • Earn an additional $5/hr from April 9 15 for all hours worked • Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. • Get paid $18.50 per hour • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify • Certification takes place over 3 days • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday • Minimum 25 hours per week required, want to work more? Go for it! • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Assist TurboTax customers with product questions and basic tax software navigation, providing support and guidance. | Proficiency in communication, eagerness to learn, and ability to articulate solutions clearly and empathetically. | Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Assist TurboTax customers with product questions and basic tax software navigation. | Proficiency in communication, eagerness to learn, and ability to empathize with customers. | Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Assist TurboTax customers with product questions and basic tax software navigation. | Proficiency in communication, eagerness to learn, and ability to empathize with customers. | Work from home with TurboTax Product Expert • Get paid $18.50 per hour¹ • Get a $405 Certification bonus³ • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ • Earn an additional $5 / hr from April 9–15 for all hours worked • Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything. • Get paid $18.50 per hour¹ • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ • $5.00 per hour Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify • Certification takes place over 3 days • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ • Minimum 25 hours per week required, want to work more? Go for it!¹ • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following : • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Assist TurboTax customers with product questions and basic tax software navigation. | Basic communication skills, eagerness to learn, and ability to empathize with customers. | Work from home with TurboTax Product Expert • Get paid $18.50 per hour¹ • Get a $405 Certification bonus³ • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ • Earn an additional $5 / hr from April 9–15 for all hours worked • Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything. • Get paid $18.50 per hour¹ • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ • $5.00 per hour Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify • Certification takes place over 3 days • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ • Minimum 25 hours per week required, want to work more? Go for it!¹ • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following : • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Assist TurboTax customers with product questions and basic tax software navigation. | Strong communication skills, eagerness to learn, and ability to empathize with customers. | Work from home with TurboTax Product Expert • Get paid $18.50 per hour¹ • Get a $405 Certification bonus³ • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ • Earn an additional $5 / hr from April 9–15 for all hours worked • Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything. • Get paid $18.50 per hour¹ • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ • $5.00 per hour Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify • Certification takes place over 3 days • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ • Minimum 25 hours per week required, want to work more? Go for it!¹ • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following : • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Assist customers with TurboTax products and tax return software inquiries, troubleshoot issues, and provide clear, professional support. | 1-2 years customer service experience, strong communication skills, basic tax knowledge, proficiency with computers, ability to work remotely. | Job Title: TurboTax Customer Service Representative - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users across the United States. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a TurboTax Customer Service Representative, you will play a vital role in supporting customers by addressing their inquiries related to TurboTax products and tax return software. Your expertise will help ensure a smooth and positive experience for users navigating their tax filing process. What You'll Do: - You will assist customers by answering questions about TurboTax products and tax return software. - You will troubleshoot and resolve issues related to tax filing and software usage. - You will provide clear and accurate information to help customers understand tax-related processes. - You will document customer interactions and maintain detailed records of inquiries and resolutions. - You will collaborate with team members to improve customer service strategies and product knowledge. - You will stay updated on tax laws and TurboTax software updates to provide informed support. - You will handle customer concerns with patience and professionalism, ensuring a positive experience. What You Bring: - Minimum of 1-2 years of customer service experience, preferably in a technical or software support role. - Strong communication skills, both verbal and written, with the ability to explain complex information clearly. - Basic understanding of tax terminology and processes is preferred. - Proficiency with computers and the ability to quickly learn new software. - Ability to work independently in a remote environment while managing time effectively. Bonus Points If You Have: - Experience with tax preparation software or financial services. - Familiarity with federal and state tax regulations. - Bilingual abilities to support a diverse customer base. - Previous experience working in a remote customer service role. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for career growth. - We offer access to employee wellness programs and benefits. Ready to Apply? To join our team as a TurboTax Customer Service Representative, please submit your resume and cover letter through our online application portal. We look forward to helping you start your career with TurboTax!
Assist customers with inquiries about TurboTax products and tax return software, providing accurate and empathetic support. | 1-2 years of customer service experience, strong communication skills, basic tax knowledge, and ability to work remotely. | Job Title: Customer Support Associate - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a Customer Support Associate, you will play a vital role in assisting TurboTax customers by addressing their inquiries related to TurboTax products and tax return software. Your support will ensure a smooth and positive experience for users navigating their tax filing process. What You'll Do: - You will respond promptly and professionally to customer questions about TurboTax products and tax software. - You will troubleshoot and resolve issues related to tax return preparation and software functionality. - You will guide customers through the tax filing process, providing clear and accurate information. - You will document customer interactions and feedback to help improve service quality. - You will collaborate with team members to share knowledge and best practices. - You will stay updated on product changes and tax regulations to provide accurate assistance. - You will maintain a positive and empathetic attitude to enhance customer satisfaction. What You Bring: - Minimum of 1-2 years of experience in customer service or support roles. - Strong communication skills, both verbal and written. - Basic understanding of tax preparation or willingness to learn quickly. - Proficiency with computers and ability to navigate software applications. - Ability to work independently in a remote environment with strong time management skills. Bonus Points If You Have: - Previous experience with tax software or financial services. - Familiarity with TurboTax products. - Multilingual abilities to support diverse customer base. - Experience working in a remote customer support role. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for career growth. - We offer access to employee wellness programs and resources. Ready to Apply? Please submit your application through our careers page at www.turbotaxcareers.com or email your resume and cover letter to hiring@turbotax.com. We look forward to hearing from you!
Provide customer support by answering questions about TurboTax products and tax return software, troubleshooting issues, and maintaining accurate records. | 1-2 years of customer service experience, strong communication skills, basic tax knowledge, and ability to work remotely. | Job Title: Customer Service Representative - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a Customer Service Representative at TurboTax, you will play a vital role in supporting customers by addressing their inquiries related to TurboTax products and tax return software. Your expertise will help ensure a smooth and positive experience for users navigating their tax filing process. What You'll Do: - You will respond promptly and professionally to customer questions about TurboTax products and tax software. - You will assist customers in troubleshooting technical issues related to tax return preparation. - You will provide clear guidance on tax-related topics to help customers understand their filings. - You will document customer interactions accurately and maintain detailed records. - You will collaborate with team members to improve customer service processes. - You will stay updated on product changes and tax regulations to provide accurate information. - You will handle sensitive customer information with confidentiality and care. What You Bring: - Minimum of 1-2 years of experience in customer service or support roles. - Strong communication skills, both verbal and written. - Basic understanding of tax terminology and software is preferred. - Ability to work independently in a remote environment. - Proficiency with computers and common software applications. Bonus Points If You Have: - Experience with tax preparation software or financial services. - Familiarity with TurboTax products. - Multilingual abilities to support diverse customer base. - Previous remote work experience. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for growth. - We offer access to employee wellness programs and resources. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this role. We look forward to hearing from you!
Provide customer support by answering questions about TurboTax products and tax return software, troubleshooting issues, and maintaining accurate records. | 1-2 years of customer service experience, strong communication skills, basic tax knowledge, and ability to work remotely. | Job Title: Customer Service Representative - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a Customer Service Representative at TurboTax, you will play a vital role in supporting customers by addressing their inquiries related to TurboTax products and tax return software. Your expertise will help ensure a smooth and positive experience for users navigating their tax filing process. What You'll Do: - You will respond promptly and professionally to customer questions about TurboTax products and tax software. - You will assist customers in troubleshooting technical issues related to tax return preparation. - You will provide clear guidance on tax-related topics to help customers understand their filings. - You will document customer interactions accurately and maintain detailed records. - You will collaborate with team members to improve customer service processes. - You will stay updated on product changes and tax regulations to provide accurate information. - You will handle sensitive customer information with confidentiality and care. What You Bring: - Minimum of 1-2 years of experience in customer service or support roles. - Strong communication skills, both verbal and written. - Basic understanding of tax terminology and software is preferred. - Ability to work independently in a remote environment. - Proficiency with computers and common software applications. Bonus Points If You Have: - Experience with tax preparation software or financial services. - Familiarity with TurboTax products. - Multilingual abilities to support diverse customer base. - Previous remote work experience. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for growth. - We offer access to employee wellness programs and resources. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this role. We look forward to hearing from you!
Provide expert customer support for TurboTax products by answering inquiries, troubleshooting issues, and guiding users through tax software. | 1-2 years of customer service experience, strong communication skills, basic tax knowledge, and proficiency with computer software. | Job Title: TurboTax Customer Service Representative - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple, accurate, and accessible for millions of users across the United States. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a TurboTax Customer Service Representative, you will play a vital role in supporting customers by addressing their questions and concerns related to TurboTax products and tax return software. Your expertise will help ensure a smooth and positive experience for users navigating their tax filing process. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, chat, or email. - You will assist customers in troubleshooting issues related to TurboTax software and tax return preparation. - You will provide clear explanations of tax-related concepts and software features to customers. - You will document customer interactions accurately and maintain detailed records. - You will escalate complex issues to specialized teams when necessary. - You will stay updated on product changes, tax laws, and company policies to provide accurate information. - You will contribute to improving customer service processes by providing feedback and suggestions. What You Bring: - You have at least 1-2 years of experience in customer service or technical support roles. - You possess strong communication skills, both verbal and written. - You have a basic understanding of tax preparation or a willingness to learn quickly. - You are comfortable using computer software and navigating multiple systems simultaneously. - You demonstrate patience, empathy, and problem-solving abilities when assisting customers. Bonus Points If You Have: - Experience working in tax preparation or financial services. - Familiarity with TurboTax software or similar tax software. - Previous experience in a remote work environment. - Multilingual abilities to support a diverse customer base. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for career growth. - We offer access to employee wellness programs and benefits. Ready to Apply? Submit your application through the TurboTax careers page with your resume and a brief cover letter explaining your interest in the role. We look forward to hearing from you!
Assist customers with inquiries about TurboTax products and tax return software, providing accurate and empathetic support. | 1-2 years of customer service experience, strong communication skills, basic tax knowledge, and ability to work remotely. | Job Title: Customer Support Associate - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a Customer Support Associate, you will play a vital role in assisting TurboTax customers by addressing their inquiries related to TurboTax products and tax return software. Your support will ensure a smooth and positive experience for users navigating their tax filing process. What You'll Do: - You will respond promptly and professionally to customer questions about TurboTax products and tax software. - You will troubleshoot and resolve issues related to tax return preparation and software functionality. - You will guide customers through the tax filing process, providing clear and accurate information. - You will document customer interactions and feedback to help improve service quality. - You will collaborate with team members to share knowledge and best practices. - You will stay updated on product changes and tax regulations to provide accurate assistance. - You will maintain a positive and empathetic attitude to enhance customer satisfaction. What You Bring: - Minimum of 1-2 years of experience in customer service or support roles. - Strong communication skills, both verbal and written. - Basic understanding of tax preparation or willingness to learn quickly. - Proficiency with computers and ability to navigate software applications. - Ability to work independently in a remote environment with strong time management skills. Bonus Points If You Have: - Previous experience with tax software or financial services. - Familiarity with TurboTax products. - Multilingual abilities to support diverse customer base. - Experience working in a remote customer support role. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for career growth. - We offer access to employee wellness programs and resources. Ready to Apply? Please submit your application through our careers page at www.turbotaxcareers.com or email your resume and cover letter to hiring@turbotax.com. We look forward to hearing from you!
Provide customer support by answering questions about TurboTax products and tax return software, troubleshooting issues, and maintaining accurate records. | 1-2 years of customer service experience, strong communication skills, basic tax knowledge, and ability to work remotely. | Job Title: Customer Service Representative - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a Customer Service Representative at TurboTax, you will play a vital role in supporting customers by addressing their inquiries related to TurboTax products and tax return software. Your expertise will help ensure a smooth and positive experience for users navigating their tax filing process. What You'll Do: - You will respond promptly and professionally to customer questions about TurboTax products and tax software. - You will assist customers in troubleshooting technical issues related to tax return preparation. - You will provide clear guidance on tax-related topics to help customers understand their filings. - You will document customer interactions accurately and maintain detailed records. - You will collaborate with team members to improve customer service processes. - You will stay updated on product changes and tax regulations to provide accurate information. - You will handle sensitive customer information with confidentiality and care. What You Bring: - Minimum of 1-2 years of experience in customer service or support roles. - Strong communication skills, both verbal and written. - Basic understanding of tax terminology and software is preferred. - Ability to work independently in a remote environment. - Proficiency with computers and common software applications. Bonus Points If You Have: - Experience with tax preparation software or financial services. - Familiarity with TurboTax products. - Multilingual abilities to support diverse customer base. - Previous remote work experience. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for growth. - We offer access to employee wellness programs and resources. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this role. We look forward to hearing from you!
Assist customers with questions and technical issues related to TurboTax products and tax return software, ensuring a positive user experience. | 1-2 years of customer service experience, strong communication skills, basic tax knowledge, and ability to work remotely. | Job Title: TurboTax Customer Service Representative - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users across the United States. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a TurboTax Customer Service Representative, you will play a vital role in supporting customers by addressing their questions and concerns related to TurboTax products and tax return software. Your expertise will help ensure a smooth and positive experience for users navigating their tax filing process. What You'll Do: - You will assist customers by answering questions about TurboTax products and tax return software. - You will troubleshoot and resolve technical issues related to the software. - You will provide clear and accurate information to help customers understand tax filing procedures. - You will document customer interactions and maintain detailed records. - You will collaborate with team members to improve customer service processes. - You will stay updated on product changes and tax regulations to provide accurate support. - You will handle customer inquiries via phone, email, or chat in a professional manner. - You will contribute to achieving team performance goals and customer satisfaction metrics. What You Bring: - Minimum of 1-2 years of experience in customer service, preferably in a technical or software support role. - Strong communication skills, both verbal and written. - Basic understanding of tax terminology and software usage. - Ability to troubleshoot technical issues and provide solutions. - Comfortable working independently in a remote environment. - Proficient with computers and common software applications. Bonus Points If You Have: - Experience with tax preparation software or financial services. - Knowledge of federal and state tax regulations. - Bilingual abilities, especially in Spanish. - Previous experience working in a remote customer service role. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive and inclusive team culture. - We offer access to employee wellness programs and benefits. Ready to Apply? To join our team as a TurboTax Customer Service Representative, please submit your resume and a brief cover letter through our online application portal. We look forward to helping you start your career with TurboTax!
Assist customers with inquiries about TurboTax products and tax return software, providing accurate and empathetic support. | 1-2 years of customer service experience, strong communication skills, basic tax knowledge, and ability to work remotely. | Job Title: Customer Support Associate - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a Customer Support Associate, you will play a vital role in assisting TurboTax customers by addressing their inquiries related to TurboTax products and tax return software. Your support will ensure a smooth and positive experience for users navigating their tax filing process. What You'll Do: - You will respond promptly and professionally to customer questions about TurboTax products and tax software. - You will troubleshoot and resolve issues related to tax return preparation and software functionality. - You will guide customers through the tax filing process, providing clear and accurate information. - You will document customer interactions and feedback to help improve service quality. - You will collaborate with team members to share knowledge and best practices. - You will stay updated on product changes and tax regulations to provide accurate assistance. - You will maintain a positive and empathetic attitude to enhance customer satisfaction. What You Bring: - Minimum of 1-2 years of experience in customer service or support roles. - Strong communication skills, both verbal and written. - Basic understanding of tax preparation or willingness to learn quickly. - Proficiency with computers and ability to navigate software applications. - Ability to work independently in a remote environment with strong time management skills. Bonus Points If You Have: - Previous experience with tax software or financial services. - Familiarity with TurboTax products. - Multilingual abilities to support diverse customer base. - Experience working in a remote customer support role. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for career growth. - We offer access to employee wellness programs and resources. Ready to Apply? Please submit your application through our careers page at www.turbotaxcareers.com or email your resume and cover letter to hiring@turbotax.com. We look forward to hearing from you!
Assist customers with TurboTax software inquiries, troubleshoot issues, and provide excellent customer support. | 1-2 years customer service experience, strong communication skills, basic tax software knowledge, and ability to work remotely. | Job Title: TurboTax Customer Service Representative - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users across the United States. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a TurboTax Customer Service Representative, you will play a vital role in supporting customers by addressing their inquiries related to TurboTax products and tax return software. Your expertise will help users navigate the software efficiently, ensuring a smooth and positive experience. What You'll Do: - You will assist customers with questions about downloading, logging in, and getting started with TurboTax software. - You will guide users through basic navigation and help with importing documents. - You will support customers in printing and filing their tax returns accurately. - You will troubleshoot common technical issues and provide clear solutions. - You will maintain up-to-date knowledge of TurboTax products and tax regulations. - You will document customer interactions and feedback to improve service quality. - You will collaborate with team members to resolve complex customer issues. - You will contribute to a positive customer experience by demonstrating patience and professionalism. What You Bring: - Minimum of 1-2 years of experience in customer service or technical support. - Strong communication skills with the ability to explain technical information clearly. - Basic understanding of tax preparation or willingness to learn tax software. - Proficiency with computers and ability to navigate multiple software applications. - Ability to work independently in a remote environment with strong time management skills. Bonus Points If You Have: - Previous experience with TurboTax or other tax preparation software. - Knowledge of tax laws and filing requirements. - Bilingual skills to support a diverse customer base. - Experience working in a remote customer service role. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for career growth. - We offer access to employee wellness programs and resources. Ready to Apply? To join our team as a TurboTax Customer Service Representative, please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this role through our online application portal.
Assist customers with TurboTax product inquiries, troubleshooting, and navigation to ensure a positive user experience. | 1-2 years customer service experience, strong communication skills, basic tax software knowledge, and ability to work remotely. | Job Title: Customer Support Associate - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a Customer Support Associate, you will play a vital role in assisting TurboTax customers by addressing their inquiries related to our tax software products. Your support will help users navigate the software efficiently, ensuring a smooth and positive experience. What You'll Do: - You will respond promptly to customer questions regarding TurboTax products and tax return software. - You will assist customers with downloading, logging in, and getting started with basic navigation. - You will guide users through importing documents, printing, and filing their tax returns. - You will troubleshoot common technical issues and provide clear, step-by-step solutions. - You will document customer interactions and feedback to help improve service quality. - You will collaborate with team members to share knowledge and best practices. - You will maintain a positive and professional demeanor to enhance customer satisfaction. What You Bring: - Minimum of 1-2 years of experience in customer service or technical support. - Strong communication skills with the ability to explain complex information clearly. - Basic understanding of tax software or willingness to learn quickly. - Proficiency with computers and common software applications. - Ability to work independently in a remote environment. Bonus Points If You Have: - Experience with tax preparation software or financial services. - Familiarity with troubleshooting software and technical issues. - Previous remote work experience. - Multilingual abilities to support diverse customer base. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for growth. - We offer access to employee wellness programs and resources. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining TurboTax as a Customer Support Associate. We look forward to hearing from you!
Assist customers with TurboTax product inquiries, troubleshooting, and navigation to ensure a positive user experience. | 1-2 years customer service experience, strong communication skills, basic tax software knowledge, and ability to work remotely. | Job Title: Customer Support Associate - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a Customer Support Associate, you will play a vital role in assisting TurboTax customers by addressing their inquiries related to our tax software products. Your support will help users navigate the software efficiently, ensuring a smooth and positive experience. What You'll Do: - You will respond promptly to customer questions regarding TurboTax products and tax return software. - You will assist customers with downloading, logging in, and getting started with basic navigation. - You will guide users through importing documents, printing, and filing their tax returns. - You will troubleshoot common technical issues and provide clear, step-by-step solutions. - You will document customer interactions and feedback to help improve service quality. - You will collaborate with team members to share knowledge and best practices. - You will maintain a positive and professional demeanor to enhance customer satisfaction. What You Bring: - Minimum of 1-2 years of experience in customer service or technical support. - Strong communication skills with the ability to explain complex information clearly. - Basic understanding of tax software or willingness to learn quickly. - Proficiency with computers and common software applications. - Ability to work independently in a remote environment. Bonus Points If You Have: - Experience with tax preparation software or financial services. - Familiarity with troubleshooting software and technical issues. - Previous remote work experience. - Multilingual abilities to support diverse customer base. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for growth. - We offer access to employee wellness programs and resources. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining TurboTax as a Customer Support Associate. We look forward to hearing from you!
Assist customers with TurboTax software inquiries, troubleshooting, and navigation to ensure a positive user experience. | 1-2 years customer service experience, strong communication, basic tax software knowledge, and ability to work remotely. | Job Title: Customer Service Representative - Work from Home Company Overview: TurboTax is a leading provider of tax preparation software, dedicated to making tax filing simple and accessible for millions of users. With a commitment to innovation and customer satisfaction, TurboTax empowers individuals to confidently manage their taxes from the comfort of their homes. Role Overview: As a Customer Service Representative at TurboTax, you will play a crucial role in assisting customers with their inquiries related to TurboTax products and tax return software. Your support will help users navigate the software efficiently, ensuring a smooth and positive experience. What You'll Do: - You will respond promptly to customer questions regarding TurboTax software features and functionalities. - You will assist customers with downloading, logging in, and basic navigation of the TurboTax platform. - You will guide users through importing documents, printing, and filing their tax returns. - You will troubleshoot common technical issues and provide clear, step-by-step solutions. - You will maintain detailed records of customer interactions and feedback. - You will collaborate with team members to improve customer service processes. - You will stay updated on product changes and tax regulations to provide accurate information. - You will contribute to creating a positive and supportive customer experience. What You Bring: - Minimum of 1-2 years of experience in customer service or technical support roles. - Strong communication skills with the ability to explain complex information clearly. - Basic understanding of tax preparation software or willingness to learn quickly. - Proficiency with computers and common software applications. - Ability to work independently in a remote environment. - Strong problem-solving skills and attention to detail. Bonus Points If You Have: - Experience with TurboTax or similar tax software. - Background in tax preparation or accounting. - Familiarity with remote work tools and virtual communication platforms. - Multilingual abilities to support diverse customer base. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team environment with opportunities for growth. - We offer access to employee wellness programs and benefits. Ready to Apply? To join our team and help customers navigate their tax filing journey with confidence, please submit your resume and a brief cover letter through our careers page at www.turbotax.com/careers.
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