Merced Irrigation District

Plan and manage public benefit programs, customer account management, and energy efficiency initiatives to enhance customer engagement and program quality. | Minimum 5 years experience in program management within energy or utility sectors, strong project management, customer service, analytical, and leadership skills. | Job Title: Customer Programs Manager Company Overview: Merced Irrigation District is a community-focused utility provider dedicated to delivering reliable water and energy services to the Merced region. With a commitment to sustainability and innovation, we strive to enhance the quality of life for our customers through efficient resource management and forward-thinking programs. Role Overview: As the Customer Programs Manager, you will lead the planning and execution of public benefit programs, customer account management, and energy efficiency initiatives. Your role is pivotal in driving customer engagement and ensuring the delivery of high-quality programs that support the district's energy resources goals. What You'll Do: - You will develop and implement public benefit programs that align with organizational objectives and regulatory requirements. - You will manage customer accounts, ensuring excellent service and responsiveness to customer needs. - You will oversee energy efficiency programs, promoting sustainable practices among customers. - You will collaborate with internal teams and external partners to enhance program effectiveness. - You will analyze program data to measure success and identify areas for improvement. - You will prepare reports and presentations for senior management and stakeholders. - You will ensure compliance with all relevant policies, regulations, and standards. - You will lead and mentor a team focused on customer program delivery. What You Bring: - Minimum of 5 years of experience in program management, preferably within the energy or utility sector. - Strong knowledge of energy efficiency programs and public benefit initiatives. - Excellent project management and organizational skills. - Proven ability to manage customer relationships and deliver high-quality service. - Strong analytical skills with experience in data-driven decision making. - Effective communication and leadership abilities. Bonus Points If You Have: - Experience working within a public utility or government agency. - Familiarity with regulatory compliance related to energy programs. - Certification in project management (PMP or equivalent). - Background in sustainability or environmental programs. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and development. - We offer a supportive and collaborative work environment. - We offer work-life balance with flexible scheduling options. - We offer the chance to make a meaningful impact in the community. Ready to Apply? Please submit your resume and cover letter through our careers page at www.mercedid.gov/careers. We look forward to learning how you can contribute to our team and help us achieve our mission.

Plan and manage public benefit programs, customer account management, and energy efficiency initiatives to enhance customer engagement and program quality. | Minimum 5 years experience in energy or utility program management, strong project management skills, effective communication, and relevant bachelor's degree. | Job Title: Customer Programs Manager Company Overview: Merced Irrigation District is a community-focused utility provider dedicated to delivering reliable water and energy services to the Merced region. With a commitment to sustainability and innovation, we strive to enhance the quality of life for our customers through efficient resource management and forward-thinking programs. Role Overview: As the Customer Programs Manager, you will lead the planning and execution of public benefit programs, customer account management, and energy efficiency initiatives. Your role is pivotal in driving customer engagement and ensuring the delivery of high-quality programs that support the district’s energy resource goals. What You'll Do: - You will develop and implement public benefit programs that align with organizational objectives. - You will manage customer accounts to ensure satisfaction and effective service delivery. - You will oversee energy efficiency programs aimed at reducing consumption and promoting sustainable practices. - You will collaborate with internal teams and external partners to enhance program effectiveness. - You will analyze program performance data to identify opportunities for improvement. - You will ensure compliance with regulatory requirements and industry standards. - You will lead outreach and education efforts to increase customer participation. - You will prepare reports and presentations for senior management and stakeholders. What You Bring: - You bring at least 5 years of experience in program management within the energy or utility sector. - You have strong knowledge of energy efficiency and public benefit programs. - You possess excellent project management and organizational skills. - You have effective communication and interpersonal abilities to engage diverse stakeholders. - You are proficient in data analysis and reporting tools. - You hold a relevant bachelor’s degree in business, environmental science, or a related field. Bonus Points If You Have: - Experience working in a public utility or municipal environment. - Familiarity with regulatory compliance and energy policy. - Certification in project management (PMP or equivalent). - Advanced skills in customer relationship management (CRM) software. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and work-life balance initiatives. - We offer the chance to make a meaningful impact on community sustainability. Ready to Apply? Please submit your resume and cover letter through our online application portal at www.mercedid.gov/careers. We look forward to learning how you can contribute to our team.

Plan and manage public benefit programs, customer account management, and energy efficiency initiatives to enhance customer engagement and program quality. | Minimum 5 years experience in energy program management or related field, strong knowledge of energy efficiency programs, project management skills, data analysis proficiency, and excellent communication abilities. | Job Title: Customer Programs Manager Company Overview: Merced Irrigation District is a community-focused utility provider dedicated to delivering reliable water and energy services to the Merced region. With a commitment to sustainability and innovation, we strive to enhance the quality of life for our customers through efficient resource management and forward-thinking programs. Role Overview: As the Customer Programs Manager, you will lead the planning and execution of public benefit programs, customer account management, and energy efficiency initiatives. Your role is pivotal in driving customer engagement and ensuring the delivery of high-quality programs that support the district’s energy resources goals. What You'll Do: - You will develop and implement public benefit programs that promote energy efficiency and sustainability. - You will manage customer accounts to ensure satisfaction and effective communication. - You will coordinate with internal teams and external partners to deliver quality energy programs. - You will analyze program performance data to identify opportunities for improvement. - You will oversee budget management and reporting for customer programs. - You will lead outreach and education efforts to increase customer participation. - You will ensure compliance with regulatory requirements and industry standards. - You will mentor and support team members to foster professional growth. What You Bring: - Minimum of 5 years of experience in energy program management or a related field. - Strong knowledge of energy efficiency programs and public benefit initiatives. - Excellent project management and organizational skills. - Proficiency in data analysis and reporting tools. - Effective communication and interpersonal skills. - Ability to work collaboratively with diverse stakeholders. Bonus Points If You Have: - Experience working within a public utility or government agency. - Familiarity with regulatory compliance in the energy sector. - Certification in project management (PMP or equivalent). - Background in customer engagement and marketing strategies. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and work-life balance initiatives. - We offer the chance to make a meaningful impact in the community. Ready to Apply? Please submit your resume and cover letter through our careers page at www.mercedid.gov/careers. We look forward to learning how you can contribute to our team and help us achieve our energy resource goals.

Plan and manage public benefit programs, customer account management, and energy efficiency initiatives to enhance customer engagement and program quality. | Minimum 5 years experience in energy program management or related field, strong knowledge of public benefit programs, project management skills, data analysis proficiency, and excellent communication abilities. | Job Title: Customer Programs Manager Company Overview: Merced Irrigation District is a community-focused utility provider dedicated to delivering reliable water and energy services to the Merced region. With a commitment to sustainability and innovation, we strive to enhance the quality of life for our customers through efficient resource management and forward-thinking programs. Role Overview: As the Customer Programs Manager, you will lead the planning and execution of public benefit initiatives, customer account management, and energy efficiency programs. Your role is pivotal in driving customer engagement and ensuring the delivery of high-quality services that support the district’s sustainability goals. What You'll Do: - You will develop and implement public benefit programs that promote energy efficiency and customer satisfaction. - You will manage customer accounts, ensuring accurate service delivery and responsive support. - You will coordinate with internal teams and external partners to enhance program effectiveness. - You will analyze program performance data to identify opportunities for improvement. - You will oversee quality assurance processes to maintain high standards in program delivery. - You will lead outreach and education efforts to increase customer participation in energy programs. - You will prepare reports and presentations for senior management and stakeholders. - You will stay informed on industry trends and regulatory changes affecting energy programs. What You Bring: - Minimum of 5 years of experience in energy program management or a related field. - Strong knowledge of public benefit energy programs and regulatory requirements. - Excellent project management and organizational skills. - Proficiency in data analysis and performance measurement tools. - Effective communication and interpersonal skills to engage diverse stakeholders. - Ability to lead cross-functional teams and manage multiple projects simultaneously. Bonus Points If You Have: - Experience working within a public utility or irrigation district. - Familiarity with customer account management systems and CRM software. - Certification in energy management or related professional credentials. - Background in community outreach and education program development. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and retirement plans. - We offer opportunities for professional growth and continuing education. - We offer a supportive work environment that values collaboration and innovation. - We offer flexible work schedules to promote work-life balance. - We offer the chance to make a meaningful impact on community sustainability. Ready to Apply? Please submit your resume and cover letter through our online application portal at www.mercedid.gov/careers. We look forward to learning how you can contribute to our team and community.

Plan and manage the development and implementation of public benefit programs, customer account management, and energy efficiency initiatives to enhance customer engagement and program quality. | Minimum 5 years experience in energy program management or related field, strong project management and communication skills, proficiency in data analysis, and a bachelor's degree in a relevant discipline. | Job Title: Customer Programs Manager Company Overview: Merced Irrigation District is a community-focused utility provider dedicated to delivering reliable water and energy services to the residents and businesses of Merced County. With a commitment to sustainability and innovation, we strive to enhance the quality of life through efficient resource management and customer-centered programs. Role Overview: As the Customer Programs Manager, you will lead the planning and execution of public benefit programs, customer account management, and energy efficiency initiatives. Your role is pivotal in driving customer engagement and ensuring the delivery of high-quality programs that support the district’s energy resources goals. What You'll Do: - You will develop and implement public benefit programs that promote energy efficiency and sustainability. - You will manage customer accounts to ensure satisfaction and effective service delivery. - You will coordinate with internal teams and external partners to optimize program outcomes. - You will analyze program performance data to identify opportunities for improvement. - You will oversee quality assurance processes for all customer programs. - You will lead outreach and education efforts to increase customer participation. - You will prepare reports and presentations for senior management and stakeholders. - You will stay informed on industry trends and regulatory changes affecting energy programs. What You Bring: - You have at least 5 years of experience in energy program management or a related field. - You possess strong knowledge of energy efficiency programs and public benefit initiatives. - You have excellent project management and organizational skills. - You demonstrate effective communication and interpersonal abilities. - You are proficient with data analysis tools and program evaluation techniques. - You hold a bachelor’s degree in business, environmental science, or a related discipline. Bonus Points If You Have: - Experience working within a public utility or government agency. - Familiarity with California energy regulations and compliance requirements. - Certification in project management (PMP or equivalent). - Advanced skills in customer relationship management (CRM) software. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive work environment that values innovation and teamwork. - We offer flexible work schedules and work-life balance initiatives. - We offer the chance to make a meaningful impact on community sustainability. Ready to Apply? Please submit your resume and cover letter through our online application portal at www.mercedid.gov/careers. We look forward to learning how you can contribute to our team and community.