Job Duck

The Executive Legal Assistant will track and monitor deadlines for compliance with filing requirements and maintain the IP docket system for patents and trademarks. They will also support new matter intake and ensure smooth coordination between docketing and billing functions. | Candidates should have at least 1 year of experience in legal operations or at an executive level, with strong organizational skills and attention to detail. Familiarity with billing systems is a plus, and the ability to manage multiple priorities in a fast-paced environment is essential. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: We are seeking a detail-oriented and organized professional to join our Intellectual Property (IP) team. This role is critical for maintaining accurate and timely IP docketing and supporting new matter intake processes. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional attention to detail, and ensures seamless coordination between docketing and billing functions. Schedule: Monday to Friday 09:00 to 05:30PM EST Monthly compesation: 1,060 to 1,150 USD Responsibilities include, but are not limited to: Track and monitor deadlines to ensure compliance with all filing requirements. Maintain and update the IP docket system for patents and trademarks. Link new docket items to corresponding billing records in collaboration with the Billing Assistant. Support new matter intake and ensure smooth handoff between docketing and billing. Provide timely updates and reports on docket status and upcoming deadlines. Work closely with attorneys, paralegals, and billing staff to maintain workflow efficiency. Verify accuracy of docket entries and resolve discrepancies promptly. Requirements: At lesat 1 year of experience in legal operations or at an executive level is preferred Strong organizational skills and attention to detail are a MUST Ability to manage multiple priorities in a fast-paced environment. Familiarity billing systems is a plus. Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Providing technical support, troubleshooting hardware and software issues remotely, and training staff. | At least 1 year of technical support experience, knowledge of computer systems and hardware, and strong communication skills. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: The IT Help Desk Support position plays a crucial role in providing technical assistance and support to employees for computer systems, encompassing both hardware and software. They also take on the responsibility of remotely troubleshooting issues through diagnostic tests. We are seeking a candidate with a positive mindset, a can-do attitude, and a strong willingness to assist. Monthly Compensation: 1,100 USD Responsibilities include, but are not limited to: •Training other staff members in troubleshooting and diagnosing problems. •Installing or changing the software to fix issues. •Following up with employees to ensure full resolution of issues. • Respond to and resolve user inquiries and issues related to computer systems, hardware, and software. •Identifying and suggesting possible improvements in procedures. •Providing accurate information on IT tools, products, or services. •Dispatching unresolved issues to the next level of support. •Remote troubleshooting and diagnosing problems. •Walking the users through a problem-solving process, they need to work efficiently. •Resolving problems with networks and other computer systems. •Writing, editing, and revising documentation for new and updated software and hardware. Requirements: A degree in Information Technology or a related field (certification in a related field is a plus). At least 1 year of experience in a technical support role. Customer-oriented attitude with the ability to work well in a team. Strong knowledge of computer systems, hardware, and software. An openness to learning new technologies. Advanced or native-level English skills (written and spoken). Your own reliable and updated PC, a headset, and good internet speed (at least 30mb/s). Skills Problem-solving. Analytical thinking. Teamworking. Assertive communication. Interpersonal skills. Time Zone: EST Schedule: 8:30 AM to 5:30 PM Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

The Intake Case Coordinator will manage communications with providers, verify balances, and ensure accurate documentation. This role is crucial for maintaining client satisfaction and operational success. | Candidates must have at least one year of experience in a client-facing role and possess advanced English skills. Strong attention to detail, emotional maturity, and the ability to work independently are also required. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as an Intake Case Coordinator and become an essential part of a dynamic team dedicated to delivering exceptional client support. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to keep cases moving efficiently. Your ability to stay organized and maintain professionalism will directly impact client satisfaction and operational success. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values clear, empathetic communication. • Salary Range: from $1,150 USD to $1,220 USD Responsibilities include, but are not limited to: Contact providers on behalf of clients to request and review outstanding invoices and verify balances Coordinate timely follow-ups with stakeholders Negotiate with providers on behalf of clients after training period Confirm insurance coverage applicability for clients Accurately document all findings and interactions in the CRM system Participate in daily, weekly, and monthly team meetings Maintain professionalism and empathy in all client and provider interactions Communicate with multiple providers and consolidate inquiries for efficiency Requirements: Additional Job Description: • Location: Virginia (Remote support for U.S.-based office) • Time Zone: Eastern Standard Time (EST) • Office Hours: Monday to Friday 8:30 AM – 5:30 PM EST • Software/Tools: • CRM: Neos • VoIP: Intermedia • Internal Communication: Neos, Zoom • Email: Neos • Calendar: Neos Required Skills: • Minimum of 1 year of experience in a client-facing role, such as customer service or sales. • Advanced/native-level English skills (both written and spoken) • Strong attention to detail and organizational skills • Excellent verbal and written communication • Emotional maturity and ability to handle sensitive information • Empathetic and professional demeanor • Ability to work independently and as part of a team • Comfortable with CRM systems and VoIP tools EQUIPMENT REQUIREMENTS: • Intel i5 or better CPU (i5/i7/i9) or AMD Ryzen 5 series • 8GB RAM (16GB recommended) • Windows 11 • Internet speed of 15 Mbps upload and download • Headset with microphone (laptop webcam microphones are not acceptable) • Apple’s macOS is not supported Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Manage and coordinate marketing content and workflows, analyze marketing performance, and serve as a liaison between internal leadership and external marketing teams. | At least 1 year of marketing or communications experience, proficiency in content workflows and basic design tools, and strong organizational and communication skills. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: We are seeking a creative, results-oriented Marketing and Content Manager to strengthen our brand presence and lead strategic content initiatives. In this role, you’ll serve as the key liaison between our in-house team and our fractional marketing partner, ensuring all content is aligned with our vision, consistently high-quality, and delivering measurable impact. This is a unique opportunity to drive marketing efforts for a law firm that prides itself on challenging convention and doing things differently. Monthly compensation: 1,245 to 1,350 USD. Responsibilities include, but are not limited to: • Lead and refine marketing workflows using tools like ClickUp or Trello for effective project management. • Stay up to date on family law and legal marketing trends to produce timely, relevant, and authoritative content. • Monitor key performance indicators (KPIs), analyze engagement and conversion data, and deliver actionable insights and recommendations. • Write and edit blogs, newsletters, social media posts, and website copy in line with the firm’s voice and strategic goals. • Manage the marketing calendar while reviewing, approving, and scheduling content across all channels. • Support visual content creation with tools such as Canva or Adobe Express and assist with publishing content across platforms. • Act as the central communication link between internal leadership and the fractional marketing team to ensure strategy and execution stay aligned. Requirements: Key Skills • Excellent writing and editing skills for professional audiences, with experience in legal or professional services content. • Proficient in content planning and publishing workflows using tools such as ClickUp or Trello. • Comfortable using basic design tools like Canva and Adobe Express for visual content creation. • Strong analytical ability to interpret marketing metrics—such as clicks, conversions, and engagement—and apply insights effectively. • Highly organized and capable of managing multiple content channels and meeting tight deadlines. • Effective communicator with the ability to turn strategic objectives into compelling, results-driven content. Requirements • At least 1 year of experience in marketing, content creation, or communications • Hands-on experience with marketing campaigns and content workflows • Proficiency in both written and spoken English • Familiarity with basic design tools such as Canva or Adobe Express • Experience creating both short-form and long-form content (a plus ) • Working knowledge of SEO and content performance tracking tools (a plus) • Previous experience supporting legal service providers or other professional firms (a plus) • Familiarity with CRM and email marketing platforms like Mailchimp or HubSpot (a plus) •Experience presenting marketing insights to executive leadership (a plus) • Your own PC or laptop, a headset, and a reliable high-speed internet connection (minimum 10 Mbps download / 5 Mbps upload) • A quiet, private workspace suitable for remote work Softwares Canva, Adobe Express, ClickUp, Trello Working Schedule Monday-Friday from 9 AM to 6 PM Timezone Eastern Standard Time Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

The Intake Case Coordinator will manage communications with providers, verify balances, and ensure accurate documentation to keep cases moving efficiently. This role requires maintaining professionalism and empathy in all interactions to impact client satisfaction positively. | Candidates must have a minimum of 1 year of experience in a client-facing role and possess advanced/native-level English skills. Strong attention to detail, emotional maturity, and the ability to work independently and as part of a team are also required. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as an Intake Case Coordinator and become an essential part of a dynamic team dedicated to delivering exceptional client support. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to keep cases moving efficiently. Your ability to stay organized and maintain professionalism will directly impact client satisfaction and operational success. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values clear, empathetic communication. • Salary Range: from $1,150 USD to $1,220 USD Responsibilities include, but are not limited to: Communicate with multiple providers and consolidate inquiries for efficiency Maintain professionalism and empathy in all client and provider interactions Participate in daily, weekly, and monthly team meetings Negotiate with providers on behalf of clients after training period Coordinate timely follow-ups with stakeholders Accurately document all findings and interactions in the CRM system Confirm insurance coverage applicability for clients Contact providers on behalf of clients to request and review outstanding invoices and verify balances Requirements: Additional Job Description: • Location: Virginia (Remote support for U.S.-based office) • Time Zone: Eastern Standard Time (EST) • Office Hours: Monday to Friday 8:30 AM – 5:30 PM EST • Software/Tools: • CRM: Neos • VoIP: Intermedia • Internal Communication: Neos, Zoom • Email: Neos • Calendar: Neos Required Skills: • Minimum of 1 year of experience in a client-facing role, such as customer service or sales. • Advanced/native-level English skills (both written and spoken) • Strong attention to detail and organizational skills • Excellent verbal and written communication • Emotional maturity and ability to handle sensitive information • Empathetic and professional demeanor • Ability to work independently and as part of a team • Comfortable with CRM systems and VoIP tools EQUIPMENT REQUIREMENTS: • Intel i5 or better CPU (i5/i7/i9) or AMD Ryzen 5 series • 8GB RAM (16GB recommended) • Windows 11 • Internet speed of 15 Mbps upload and download • Headset with microphone (laptop webcam microphones are not acceptable) • Apple’s macOS is not supported Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Support legal and marketing workflows, manage schedules, and coordinate tasks for an executive. | 1-2 years of experience in Family Law, strong organizational and communication skills, ability to work remotely, and discretion with confidential information. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: This role offers an exciting opportunity to support a high-performing executive while contributing to the smooth operation of a growing legal practice. As an Executive Assistant with Job Duck, you will handle a wide variety of responsibilities that keep daily operations organized, efficient, and aligned with strategic priorities. The ideal candidate thrives in fast-moving environments, communicates with clarity, and takes initiative without needing direction for every task. You will serve as the primary support for the CEO while coordinating essential functions across legal, intake, and marketing workflows. This position is perfect for someone who takes pride in structure, organization, and providing seamless executive support. • Salary Range: 1,060 to 1,150 USD Responsibilities include, but are not limited to: • Support legal workflow organization including deadlines and document tracking • Support marketing tasks such as scheduling content, maintaining files, updating the website, and tracking deliverables • Assist intake processes by monitoring follow up tasks and lead tracking • Monitor subscriptions and prepare simple operational or cost tracking reports • Support website updates by uploading blogs, organizing digital content, reviewing links, and maintaining resources • Document workflows and processes for consistency across departments • Ensure onboarding materials, client handbooks, and templates remain accurate and current • Maintain firm systems including Notion, Scribe, Flipbook, OneDrive, Teams, and Clio • Monitor email, manage correspondence, follow ups, and confidential communication • Coordinate departmental efforts to ensure priorities and deadlines align with the CEO’s directives • Plan and coordinate travel including flights, accommodations, transportation, and detailed itineraries • Prepare daily and weekly schedules and briefings for the CEO • Manage and organize the CEO’s business and personal calendars including appointments, calls, meetings, and deadlines • Maintain and update digital filing systems within Microsoft 365, OneDrive, Teams, and Notion • Track priority tasks for the CEO and ensure timely completion • Coordinate internal alignment with staff to ensure scheduling reflects operational and court-related requirements Requirements: Required Skills • 1 - 2 years of experience in Family Law firms. • Exceptional organizational skills • Strong written and verbal communication abilities • Detail-oriented approach to tasks • Ability to anticipate needs and think proactively • Comfortable managing multiple priorities independently • Professionalism and discretion when handling confidential information • Strong problem solving and critical thinking skills • Adaptability within fast-paced environments • Ability to work effectively in a fully digital, remote environment • Resourceful and proactive work style • High level of reliability and follow through • Ability to coordinate both personal and professional tasks for an executive Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

The Collections & Sales Intake Assistant will support daily operations by managing emails, organizing client folders, and ensuring timely scheduling. This role involves proactive follow-up with clients and maintaining exceptional client service. | Candidates should possess a strong sales background and be detail-oriented with excellent analytical skills. Assertiveness, confidence in decision-making, and familiarity with social media management are also important. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Collections & Sales Intake Assistant. In this role, you’ll be the backbone of daily operations, ensuring smooth communication, timely scheduling, and exceptional client service. You’ll manage emails, organize client folders, answer phones, and keep the practice running efficiently through proactive follow-up and attention to detail. This position is ideal for someone with a strong sales background who understands the urgency of converting leads and can confidently handle client collections. Highly organized and assertive professionals who thrive in fast-paced environments will excel in this role. If you’re motivated, analytical, and passionate about helping businesses succeed, this is your opportunity to make a meaningful impact every day. Salary Range:1,150 - 1,220 US per month Responsibilities include, but are not limited to: Support overall practice operations with professionalism and discretion Schedule all incoming leads promptly to ensure no opportunities are lost Answer phones and provide professional client support Manage follow-ups with potential clients and ensure consistent pipeline movement Coordinate newsletters using provided templates and content Manage and organize email inbox, billing emails, and filing into client folders Manage calendar and ensure timely appointments Support collections efforts by following up firmly and proactively with clients Post content on social media platforms several times per week Requirements: Strong sales mindset with ability to convert leads Detail-oriented with sharp analytical thinking Assertive and confident in decision-making Extroverted and ability to engage confidently Highly organised with excellent time-management skills Familiarity with social media management Tools used: • CRM: Practice Panther • Microsoft Suite and OneDrive • VoIP: RingCentral • Email and Calendar: Outlook Work Schedule: Monday-Friday Expected call volumes: 16 -30 daily Location: Remote Eastern Standard Time [EST] Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Support legal and administrative operations by managing client onboarding, documentation, and communication. | Strong organizational skills, proficiency with MS Office and CRM, excellent communication, and confidentiality handling. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a vital part of our dynamic team, where you’ll play a key role in supporting legal and administrative operations. In this position, you will help streamline client onboarding, manage essential documentation, and ensure smooth communication throughout the process. Your work will directly impact client satisfaction and organizational efficiency, making you an integral contributor to our success. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and approaches challenges with confidence and persistence. • Salary Range: 1,150 USD to 1,220 USD Responsibilities include, but are not limited to: • Vet and qualify potential clients to ensure alignment with service offerings • Schedule consultations and manage calendars efficiently • Support marketing initiatives to generate leads and grow client base • Assist in creating and updating Standard Operating Procedures (SOPs) • Perform intake and administrative tasks to support daily operations • Send initial intake forms and manage client onboarding processes • Draft legal documents and prepare retainer agreements using provided templates • Explain fees and service details to clients clearly and professionally Requirements: • Required tools: Microsoft Office Suite, CRM platforms, email management systems • Excellent verbal and written communication skills • Strong organizational and time-management abilities • Detail-oriented with a proactive mindset • Ability to handle confidential information responsibly • Comfortable with phone communication and client interaction • Persistent, confident, and ambitious with a go-getter attitude • Friendly, polite, and professional demeanor Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Support executive operations, manage schedules, coordinate workflows, and maintain digital systems for a CEO. | 1-2 years of experience in Family Law, strong organizational and communication skills, ability to work independently in a remote environment. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: This role offers an exciting opportunity to support a high-performing executive while contributing to the smooth operation of a growing legal practice. As an Executive Assistant with Job Duck, you will handle a wide variety of responsibilities that keep daily operations organized, efficient, and aligned with strategic priorities. The ideal candidate thrives in fast-moving environments, communicates with clarity, and takes initiative without needing direction for every task. You will serve as the primary support for the CEO while coordinating essential functions across legal, intake, and marketing workflows. This position is perfect for someone who takes pride in structure, organization, and providing seamless executive support. • Salary Range: 1,060 to 1,150 USD Responsibilities include, but are not limited to: • Support legal workflow organization including deadlines and document tracking • Support marketing tasks such as scheduling content, maintaining files, updating the website, and tracking deliverables • Assist intake processes by monitoring follow up tasks and lead tracking • Monitor subscriptions and prepare simple operational or cost tracking reports • Support website updates by uploading blogs, organizing digital content, reviewing links, and maintaining resources • Document workflows and processes for consistency across departments • Ensure onboarding materials, client handbooks, and templates remain accurate and current • Maintain firm systems including Notion, Scribe, Flipbook, OneDrive, Teams, and Clio • Monitor email, manage correspondence, follow ups, and confidential communication • Coordinate departmental efforts to ensure priorities and deadlines align with the CEO’s directives • Plan and coordinate travel including flights, accommodations, transportation, and detailed itineraries • Prepare daily and weekly schedules and briefings for the CEO • Manage and organize the CEO’s business and personal calendars including appointments, calls, meetings, and deadlines • Maintain and update digital filing systems within Microsoft 365, OneDrive, Teams, and Notion • Track priority tasks for the CEO and ensure timely completion • Coordinate internal alignment with staff to ensure scheduling reflects operational and court-related requirements Requirements: Required Skills • 1 - 2 years of experience in Family Law firms. • Exceptional organizational skills • Strong written and verbal communication abilities • Detail-oriented approach to tasks • Ability to anticipate needs and think proactively • Comfortable managing multiple priorities independently • Professionalism and discretion when handling confidential information • Strong problem solving and critical thinking skills • Adaptability within fast-paced environments • Ability to work effectively in a fully digital, remote environment • Resourceful and proactive work style • High level of reliability and follow through • Ability to coordinate both personal and professional tasks for an executive Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

As a Real Estate Intake Coordinator, you will be the first point of contact for clients seeking guidance in real estate and related services. Your role includes handling inbound calls, qualifying leads, and scheduling consultations while ensuring professional and accurate interactions. | The position requires excellent verbal communication skills, sales experience, and attention to detail. Familiarity with CRM and VOIP tools, along with a client-focused mindset, is essential. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Real Estate Intake Coordinator and become the first point of contact for clients seeking guidance in real estate, estate planning, and tax services. In this role, you will handle inbound calls, qualify leads, and schedule consultations, ensuring every interaction is professional and accurate. Your ability to communicate clearly and confidently will help clients feel supported and understood, while your organizational skills will keep processes running smoothly. This position is ideal for someone detail-oriented, proactive, and passionate about delivering exceptional client experiences in a fast-paced environment. • Salary Range: $1,150 to $1,220 Responsibilities include, but are not limited to: Collaborate with team members to meet daily call targets (6–15 calls per day) Provide exceptional client service and uphold confidentiality standards Answer inbound phone calls promptly and professionally Conduct sales calls following provided scripts Maintain accurate records in Airtable CRM Ensure clear and courteous communication at all times Qualify leads based on predefined criteria Schedule consultations efficiently Requirements: Required Skills • Excellent verbal communication • Clear and professional accent • Sales experience • Attention to detail • Organizational skills • Ability to follow scripts and qualify leads • Comfort with CRM and VOIP tools • Adaptability and client-focused mindset Setup: • Work from a professional, quiet environment with a noise-cancelling headset for clear call quality Language: • Excellent English communication skills with a clear, easily understandable accent • Ability to understand diverse accents and maintain 100% accuracy in gathering client information Time Zone: • Eastern Standard Time (EST) – New Jersey Software/Tools: • CRM: Airtable • VOIP: OpenPhone Experience: • 1–3 years in a similar role or customer service/sales environment Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Handle incoming calls, schedule appointments, guide prospects through the intake process, and maintain accurate reports. | 1-2 years in Immigration Law, sales and client conversion, customer service excellence, tech-savviness, detail-oriented, bilingual in English and Spanish, weekend availability. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as an Intake Specialist and become the first point of contact for potential clients seeking immigration legal services. In this role, you will handle incoming calls, schedule appointments, and guide prospects through the intake process with professionalism and empathy. Your ability to actively listen, communicate clearly, and build trust will directly impact client conversion and overall business growth. If you thrive in a fast-paced environment, enjoy helping people, and are detail-oriented with strong follow-up skills, this position is for you. Salary Range: 1,150 to 1,220 USD Responsibilities include, but are not limited to: • Maintain a high level of customer service and professionalism • Prepare and submit daily reports using Google Sheets • Schedule new appointments using Google Calendar • Track pipeline and intake progress accurately • Proactively inform clients about the fee • Collect payments via provided link • Convert leads into clients through effective communication and follow-up • Answer all incoming calls promptly and professionally Requirements: Required Skills • 1-2 years in Immigration Law • Sales and client conversion • Customer service excellence • Active listening and clear communication • Tech-savvy and adaptable • Detail-oriented and organized • Ability to follow up consistently • Comfortable speaking with clients in Spanish and English Weekend Availability (Saturday) Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

The Client Relations Administrative Assistant will manage communications, coordinate schedules, and execute administrative tasks to support business operations. This role involves handling sensitive information and providing exceptional service to clients and internal stakeholders. | Candidates should have 1-2 years of experience as an Executive Assistant and be fluent in English. Familiarity with CRM systems and financial tools is also required. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Client Relations Administrative Assistant and become a vital part of a dynamic team that supports high-level operations and client engagement. In this role, you will manage communications, coordinate schedules, and ensure seamless execution of administrative tasks that keep the business running smoothly. You’ll work closely with leadership, handle sensitive information with discretion, and provide exceptional service to clients and internal stakeholders. This position is ideal for someone detail-oriented, proactive, and highly organized, who thrives in a fast-paced environment and enjoys building strong professional relationships. Salary Range: 1,060 - 1,150 USD per month Responsibilities include, but are not limited to: Draft and prepare documents such as financial recasts, roadmaps, engagement agreements, and closing letters Prioritize and direct incoming calls and emails to the Executive Coordinate monthly Zoom meetings for the Entrepreneurship Attorney Group and manage presenter scheduling Handle client closings electronically, prepare e-signature documents, and share executed files via SharePoint Follow up with clients regarding unpaid invoices Add new clients and contacts to Clio Grow and manage transitions to Clio Manage Schedule meetings, calls, and lunches for the Executive Answer and screen phone calls for inquiries and meeting requests Requirements: 1-2 years of experience as an Executive Assistant Fluent in English (spoken and written) Prior experience in administrative or executive support roles Familiarity with CRM systems and financial tools Comfortable with taking calls Software CRM: Clio VOIP: Zultys Microsoft suite Convertkit, Adobe, ChatGPT, Podcastle AI Work Schedule: Monday-Friday Expected call volumes: Some calls involved Location: Remote Eastern Standard Time [EST] Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

The Billing and Administrative Legal Assistant will support a busy estate planning and probate practice by ensuring accurate billing and maintaining organized records. Responsibilities include preparing invoices, tracking time entries, and assisting attorneys with calendaring and drafting tasks. | Candidates should have 2-3 years of experience as a legal assistant, with a focus on billing tasks. Familiarity with probate, estate planning, and guardianship matters is helpful. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Job Duck is seeking a Billing and Administrative Legal Assistant to support a busy estate planning and probate practice. This role is central to ensuring accurate billing, maintaining organized records, and assisting attorneys with calendaring and drafting tasks. You will play a vital part in keeping operations smooth and efficient by preparing invoices, tracking time entries, and supporting marketing initiatives. The ideal candidate is reliable, detail-oriented, and thrives in a professional environment where trust and consistency are valued. • Salary Range: 1150 USD to 1220 USD Responsibilities include, but are not limited to: Update templates and maintain consistency across documents Draft documents using templates and update them within the CRM Maintain attorney calendars and schedule tasks Track and review time entries for billing purposes Pre-draft documents accurately and flag errors for correction Gather information needed for events and maintain accurate records Assist with marketing activities, including sending and following up on event invitations Prepare bills for attorneys and ensure accuracy of time entries Manage billing and invoicing with a focus on ethical billing practices Keep consistent records in Smokeball CRM Requirements: •2-3 years of experience as a legal assistant •Experience with Billing tasks is required •Familiarity with probate, estate planning, and guardianship matters is helpful •Location: Washington (Pacific Standard Time) •Working Hours: 9 AM to 6 PM PST •Software Required: Smokeball Work Shift: 9:00 AM - 6:00 PM [PST][PDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Lead a team of analysts to deliver impactful dashboards and insights, ensuring data quality and alignment with business goals. | Minimum 2 years in BI/Analytics with experience in Power BI, Google BigQuery, and team leadership; strong communication and stakeholder management skills. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Business Intelligence Team Lead and become a driving force behind data-driven decision-making. In this role, you’ll guide a talented team of analysts to deliver impactful analytics, dashboards, and insights that shape the future of Sales, Marketing, Finance, and Talent. You’ll thrive by balancing hands-on technical work with people leadership and stakeholder management, ensuring every analytics product is reliable, actionable, and aligned with company goals. Your daily impact will be felt through coaching, standard-setting, and elevating data quality, while fostering a collaborative environment where innovation and excellence are celebrated. The ideal candidate is detail-oriented, proactive, and passionate about transforming complex business questions into clear, strategic solutions. • Monthly Salary: 2000 USD Responsibilities include, but are not limited to: Partner with HR/Workday Admins to keep Job Profile skills/competencies current in the Job Architecture Hub. Apply competency/skills libraries and proficiency levels in Job Profiles to standardize expectations across BI roles. Maintain reusable datasets, report catalogs, and user guides for self‑service Enforce definition‑of‑done (documentation, QA checks, peer review, success criteria before release). Translate ambiguous business questions into analytical problems; maintain an intake & prioritization mechanism and SLAs. Coach analysts on problem framing, design reviews, storytelling, and stakeholder engagement. Own team backlog, capacity, and sprint/Kanban rituals; assign work aligned to business priorities. Oversee Fabric pipelines/Lakehouse and BigQuery datasets with focus on performance & cost efficiency. Hands‑on build/review of Power BI semantic models, measures (DAX), Power Query transformations, and visuals; set visualization standards. Present insights and trade‑offs to leaders; drive decisions with clear narratives—not just visuals. Requirements: •Minimum 2 years in BI/Analytics delivering dashboards and stakeholder-facing insights •1 year leading analysts or acting as a technical lead/mentor •Production experience with Power BI / Microsoft Fabric and Google BigQuery •Excellent written & verbal English communication •Technical proficiency in Power BI (DAX, Power Query, data modeling), Microsoft Fabric (Dataflows Gen2, Lakehouse, pipelines), Google BigQuery (SQL optimization, partitioning, cost control), and data storytelling •Business acumen and stakeholder management •Coaching and mentoring analysts •Excellent communication and presentation skills •Ability to operate the full BI lifecycle •Experience with data governance and performance optimization Qualifications: •Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Engineering, Statistics, Economics, or equivalent experience •Microsoft Certified: Power BI Data Analyst (PL-300), Fabric Analytics Engineer (DP-600), Google Professional Data Engineer, ScrumMaster (CSM), or PMI-ACP Software & Tools: •Microsoft 365 (Word, Excel, PowerPoint, Teams, Outlook, Planner) •Workday •Power BI •Copilot •BigQuery •Keeper Security •Virtual Machine Location and Working Hours: •Location: Remote - EST (Eastern Standard Time) •Working Hours: Monday to Friday Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Lead and mentor a BI team to deliver dashboards, insights, and data solutions aligned with business goals, managing full BI lifecycle and stakeholder engagement. | Minimum 2 years in BI/Analytics with Power BI and BigQuery, 1 year leading or mentoring analysts, strong communication skills, and relevant technical certifications. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Business Intelligence Team Lead and become a driving force behind data-driven decision-making. In this role, you’ll guide a talented team of analysts to deliver impactful analytics, dashboards, and insights that shape the future of Sales, Marketing, Finance, and Talent. You’ll thrive by balancing hands-on technical work with people leadership and stakeholder management, ensuring every analytics product is reliable, actionable, and aligned with company goals. Your daily impact will be felt through coaching, standard-setting, and elevating data quality, while fostering a collaborative environment where innovation and excellence are celebrated. The ideal candidate is detail-oriented, proactive, and passionate about transforming complex business questions into clear, strategic solutions.  • Monthly Salary: 2000 USD Responsibilities include, but are not limited to: • Partner with HR/Workday Admins to keep Job Profile skills/competencies current in the Job Architecture Hub. • Apply competency/skills libraries and proficiency levels in Job Profiles to standardize expectations across BI roles. • Maintain reusable datasets, report catalogs, and user guides for self‑service • Enforce definition‑of‑done (documentation, QA checks, peer review, success criteria before release). • Translate ambiguous business questions into analytical problems; maintain an intake & prioritization mechanism and SLAs. • Coach analysts on problem framing, design reviews, storytelling, and stakeholder engagement. • Own team backlog, capacity, and sprint/Kanban rituals; assign work aligned to business priorities. • Oversee Fabric pipelines/Lakehouse and BigQuery datasets with focus on performance & cost efficiency. • Hands‑on build/review of Power BI semantic models, measures (DAX), Power Query transformations, and visuals; set visualization standards. • Present insights and trade‑offs to leaders; drive decisions with clear narratives—not just visuals. Requirements: •Minimum 2 years in BI/Analytics delivering dashboards and stakeholder-facing insights •1 year leading analysts or acting as a technical lead/mentor •Production experience with Power BI / Microsoft Fabric and Google BigQuery •Excellent written & verbal English communication  •Technical proficiency in Power BI (DAX, Power Query, data modeling), Microsoft Fabric (Dataflows Gen2, Lakehouse, pipelines), Google BigQuery (SQL optimization, partitioning, cost control), and data storytelling   •Business acumen and stakeholder management •Coaching and mentoring analysts •Excellent communication and presentation skills •Ability to operate the full BI lifecycle •Experience with data governance and performance optimization Qualifications: •Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Engineering, Statistics, Economics, or equivalent experience •Microsoft Certified: Power BI Data Analyst (PL-300), Fabric Analytics Engineer (DP-600), Google Professional Data Engineer, ScrumMaster (CSM), or PMI-ACP Software & Tools: •Microsoft 365 (Word, Excel, PowerPoint, Teams, Outlook, Planner) •Workday •Power BI •Copilot •BigQuery •Keeper Security •Virtual Machine Location and Working Hours: •Location: Remote - EST (Eastern Standard Time) •Working Hours: Monday to Friday Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

The Intake Specialist will be the first point of contact for clients, handling calls with professionalism and empathy while gathering essential information for ongoing cases. Responsibilities include conducting intake calls, entering accurate data, and providing general administrative assistance as needed. | Candidates should have 1-2 years of experience in client intake or administrative support and possess strong verbal and written communication skills. Comfort with technology and CRM systems, particularly Clio, is also preferred. | Job Duck is hiring a virtual V104 - Intake Specialist | Legal Administrative Intake Coordinator Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary We are looking for a motivated Intake Specialist to join a dynamic legal team. In this role, you will be the first point of contact for clients, handling calls with professionalism and empathy while gathering essential information for ongoing cases. You’ll contribute to smooth operations by entering accurate data, coordinating with staff, and supporting administrative tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping clients, and takes pride in attention to detail and clear communication. Monthly Compensation: 1,150 to 1,220 Responsibilities include, but are not limited to Answer and professionally route incoming phone calls Conduct intake calls to collect critical client information Accurately input client data into Clio and Excel spreadsheets Coordinate with internal staff to support ongoing cases Provide general administrative assistance as needed Maintain organization of records and follow up on pending items Ensure client inquiries are addressed promptly and courteously Key Skills Strong verbal communication and excellent phone etiquette Detail-oriented with high accuracy in data handling Ability to manage multiple calls and tasks simultaneously Tech-savvy and comfortable with Clio, Excel, Microsoft 360, Teams, and Google Sheets Professional, friendly, and approachable demeanor Reliable, punctual, and consistent with attendance Team-oriented and collaborative Customer service mindset: patient, empathetic, and solution-focused Traits and Values Organized and proactive Solution-oriented and adaptable Empathetic and professional in client interactions Dependable and trustworthy Collaborative and willing to support colleagues Positive attitude and resilience in fast-paced environments Requirements 1-2 years of experience in client intake or administrative support preferred Strong verbal and written communication skills Ability to multi-task and prioritize efficiently Comfort with technology and CRM systems, particularly Clio Software CRM: Clio VoIP: RingCentral Internal Communication: Teams Email and Calendar: Outlook Other Tools: Google Sheets, Microsoft 360 Working Schedule Monday to Friday Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

You will be the first point of contact for potential clients, guiding them through their initial steps with care and professionalism. Responsibilities include answering inbound calls, scheduling consultations, and providing administrative support to the team. | A minimum of 1 year of prior experience in intake customer service, scheduling, or administrative support is required. Bilingual proficiency and familiarity with personal injury and labor law practices are preferred. | Job Duck is hiring a virtual V101 - Intake and Legal Operations Assistant Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary Are you someone who thrives in a fast-paced, people-first environment? In this role, you’ll be the first point of contact for potential clients, guiding them through their initial steps with care and professionalism. You’ll play a key role in managing phone coverage, scheduling consultations, and supporting the team with calendar and administrative tasks. If you’re proactive, reliable, and enjoy helping others while working collaboratively, this position will feel like home. Bilingual communication and a strong sense of ownership are essential to making a meaningful impact each day. Monthly Compensation: $1,060 USD to $1,150 USD. Responsibilities include, but are not limited to: • Answer inbound calls and provide excellent customer service • Intake and qualify leads • Schedule consultations and manage calendars • Provide administrative support to the team • Ensure consistent phone coverage throughout the workday Key Skills, Traits and Values: • Strong verbal communication and customer service orientation • Bilingual fluency (required) • Proactive and efficient work style • Team-oriented mindset • Reliable and responsible with a commitment to follow-through • Ability to take ownership of tasks and outcomes • Experience with Filevine is a plus Requirements: • 1 year prior experience in intake customer service, scheduling, or administrative support • Bilingual proficiency • Familiarity with personal injury (PI) and labor law practices preferred • Ability to work independently • Filevine experience preferred •Team oriented • Efficient and proactive • Reliable • Responsible • Take ownership Software: • CRM: Required • VOIP: RingCentral • Other: Filevine Working Schedule: Monday to Friday, 8:30 AM – 5:30 PM EST Timezone: Eastern Standard Time (EST), U.S. Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

As an Intake Specialist, you will be the first point of contact for clients, ensuring every interaction is clear, compassionate, and professional. You will schedule consultations, manage client files, and follow up with potential clients, contributing directly to a high-performing intake process. | 1-2 years of previous experience in intake, client-facing, or administrative roles is preferred. Strong verbal communication skills and high emotional intelligence are essential for empathizing with clients. | Job Duck is hiring a virtual V104 - Intake Specialist | Client Intake and Engagement Specialist Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary As an Intake Specialist, you will be the first point of contact for clients, ensuring every interaction is clear, compassionate, and professional. You will schedule consultations, manage client files, and follow up with potential clients, making a real difference in their experience. This role is perfect for someone with excellent phone communication, empathy, and the ability to reflect the values of the team. Each day, you’ll contribute directly to a high-performing intake process and help maintain the exceptional client experience. Monthly Compensation: 1,150 to 1,220 USD Responsibilities include, but are not limited to • Answer phone calls from potential clients • Conduct intake for new clients and manage client information • Schedule consultations and telephone calls • Follow up with potential clients to ensure engagement • Create and arrange client files for meetings • Ensure all client interactions reflect the team’s values and standards • Assist with team DISC assessments as needed Key Skills • Clear and understandable accent for phone communication with elderly clients • Compassionate and empathetic, with strong interpersonal skills • Professional phone presence with excellent verbal communication • Ability to represent team values consistently to clients • Organized and detail-oriented with follow-through on tasks • Comfortable handling high call volume during peak periods Requirements •1-2 previous experience in intake, client-facing, or administrative roles preferred • Strong verbal communication skills • High emotional intelligence and ability to empathize with clients • Comfortable managing multiple tasks and follow-ups independently Software • CRM: Clio Grow • VOIP system Work Shift: 8:00 AM - 5:00 PM [CST][CDT] (United States of America) Languages: English We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Serve as primary client contact, maintain communication, coordinate internal teams, escalate issues, and deliver client reports. | Minimum 2 years client-facing experience, strong communication, emotional intelligence, digital marketing background, and familiarity with specified software. | Job Duck is hiring a virtual V103 - Client Happiness Coordinator | Client Success Manager Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary As a Client Success Manager, you’ll be the trusted advocate and primary point of contact for clients. Your role is to foster confidence, deliver consistent communication, and ensure clients feel supported at every step. You’ll collaborate with internal teams to keep deliverables on track, celebrate milestones, and create meaningful client relationships. The right person will enjoy building trust, solving problems with empathy, and bringing warmth to both everyday interactions and big-picture updates. Monthly Compensation: 1,060 to 1,150 USD Responsibilities include, but are not limited to • Serve as the main point of contact for a portfolio of clients • Maintain ongoing communication through email, Zoom, and phone • Anticipate client needs and provide proactive updates and solutions • Act as a calm, confident partner in moments of both wins and challenges • Send a concise “Four-Minute CEO” email each week highlighting updates and wins • Join weekly internal meetings to gather updates from PPC, creative, and strategy teams • Coordinate with marketers, strategists, and creatives to keep projects on track • Escalate client concerns appropriately and help resolve issues effectively • Acknowledge client milestones such as birthdays, holidays, and anniversaries • Deliver post-mortem and quarterly strategy reports using provided templates • Help translate performance insights into reassuring and actionable updates • Participate in Client Account Manager training programs and peer masterminds • Contribute to improving processes and creating new templates for the client experience Key Skills • Excellent interpersonal and communication skills, both verbal and written • Strong organization and time management with the ability to multitask • Tech-savvy with confidence in learning and using new tools • Empathetic and client-oriented with a solutions-first mindset • Active listener with strong emotional intelligence and conflict resolution skills • Problem solver who can remain calm under pressure • Detail-oriented and consistent in follow-through Requirements • Minimum 2 years in a client-facing role such as account management, customer success, or hospitality • Proven ability to lead client communications and represent client needs internally • Self-starter with excellent organization and dependability • Strong emotional intelligence and adaptability in fast-paced environments • Background in digital marketing or agency settings • Familiarity with Facebook Ads, Google Ads, email marketing, or creative production • Experience in high-touch service roles like hospitality, events, or concierge services Software • Slack • Asana • Google Workspace • Zoom • Canva (templates for reports) • Agency Analytics or other reporting dashboards Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English, Spanish We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Serve as the main client contact, maintain communication, coordinate internal teams, escalate issues, and deliver client reports. | Minimum 2 years client-facing experience, strong communication, emotional intelligence, digital marketing or agency background, and familiarity with specified software tools. | Job Duck is hiring a virtual V103 - Client Happiness Coordinator | Client Success Manager Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary As a Client Success Manager, you’ll be the trusted advocate and primary point of contact for clients. Your role is to foster confidence, deliver consistent communication, and ensure clients feel supported at every step. You’ll collaborate with internal teams to keep deliverables on track, celebrate milestones, and create meaningful client relationships. The right person will enjoy building trust, solving problems with empathy, and bringing warmth to both everyday interactions and big-picture updates. Monthly Compensation: 1,060 to 1,150 USD Responsibilities include, but are not limited to • Serve as the main point of contact for a portfolio of clients • Maintain ongoing communication through email, Zoom, and phone • Anticipate client needs and provide proactive updates and solutions • Act as a calm, confident partner in moments of both wins and challenges • Send a concise “Four-Minute CEO” email each week highlighting updates and wins • Join weekly internal meetings to gather updates from PPC, creative, and strategy teams • Coordinate with marketers, strategists, and creatives to keep projects on track • Escalate client concerns appropriately and help resolve issues effectively • Acknowledge client milestones such as birthdays, holidays, and anniversaries • Deliver post-mortem and quarterly strategy reports using provided templates • Help translate performance insights into reassuring and actionable updates • Participate in Client Account Manager training programs and peer masterminds • Contribute to improving processes and creating new templates for the client experience Key Skills • Excellent interpersonal and communication skills, both verbal and written • Strong organization and time management with the ability to multitask • Tech-savvy with confidence in learning and using new tools • Empathetic and client-oriented with a solutions-first mindset • Active listener with strong emotional intelligence and conflict resolution skills • Problem solver who can remain calm under pressure • Detail-oriented and consistent in follow-through Requirements • Minimum 2 years in a client-facing role such as account management, customer success, or hospitality • Proven ability to lead client communications and represent client needs internally • Self-starter with excellent organization and dependability • Strong emotional intelligence and adaptability in fast-paced environments • Background in digital marketing or agency settings • Familiarity with Facebook Ads, Google Ads, email marketing, or creative production • Experience in high-touch service roles like hospitality, events, or concierge services Software • Slack • Asana • Google Workspace • Zoom • Canva (templates for reports) • Agency Analytics or other reporting dashboards Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English, Spanish We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.