Job Duck

Assist with legal case management, drafting documents, and client communication in a personal injury practice. | Requires personal injury experience, legal drafting skills, and proficiency in Microsoft 365 and Teams. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Litigation Support Specialist PI and play a key role in supporting a thriving personal injury practice. In this position, you will manage critical administrative and client-facing tasks that ensure smooth case progression and exceptional client service. Your responsibilities will include handling inbound calls, drafting legal documents, organizing files, and assisting with discovery preparation. This role is perfect for someone who is detail-oriented, proactive, and thrives in a fast-paced environment where accuracy and organization matter. If you enjoy learning new processes, multitasking, and contributing to meaningful outcomes, this is the opportunity for you. • Salary Range: $1,150 – $1,220 USD Responsibilities include, but are not limited to: Provide exceptional customer service to clients throughout the process Draft letters and legal correspondence Complete and submit forms accurately Request and track medical records Maintain organized digital and physical files Collaborate with attorneys and team members to ensure timely case progress Assist with drafting discovery documents Perform e-filing for legal documents Handle inbound client calls and follow-ups Open and organize new case files Requirements: Required Skills • Personal Injury experience (mandatory) • Excellent written and verbal communication skills • Organized and detail-oriented • Customer service mindset • Ability to multitask and prioritize effectively • Quick learner who can take direction and ask questions when needed • Proficient in Microsoft 365 and Teams • Strong file management and drafting skills Practice Area: • Personal Injury Location & Time Zone: • California, PST Working Hours: • 8:30 AM – 5:30 PM PST Experience Required: • Minimum 2–3 years in personal injury (US experience preferred) Software/Tools: • Microsoft 365, Teams Language Requirement: • English/Spanish proficiency (read, write, speak) Work Shift: 8:30 AM - 5:30 PM [PST][PDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Support client onboarding, monitor satisfaction, and improve workflows to enhance client experience. | Requires 2-3 years of client-facing experience, strong communication skills, and familiarity with project management tools; legal background is a plus. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: We’re looking for a Legal Client Happiness Coordinator who enjoys creating smooth, thoughtful experiences for both clients and internal teams. In this role, you’ll work directly with principal attorneys to support strategic initiatives, improve workflows, and strengthen client relationships. Your work will help ensure that clients feel informed, valued, and well cared for throughout their journey. If you’re someone who thrives in a proactive, organized, and people-focused environment, this role will be a great fit. Monthly Compensation: $1060 to $1150 USD Responsibilities include, but are not limited to: Assist with onboarding new clients by organizing documentation, scheduling meetings, and ensuring a positive first impression. Prepare summaries, reports, and updates related to client activity, performance metrics, or ongoing initiatives. Collaborate with team members to enhance overall service quality and strengthen long-term client relationships. Monitor client satisfaction and proactively address concerns, questions, or opportunities to improve the client experience. Help improve internal workflows by identifying inefficiencies, organizing processes, and implementing practical solutions. Assist with special projects, research, or administrative initiatives as needed. Coordinate closely with principal attorneys to support strategic initiatives, projects, and client-related priorities. Serve as a primary point of contact to support client communication, ensuring clients feel informed, supported, and valued throughout their experience. Track client progress, follow-ups, and important milestones to ensure timely communication and smooth case or project flow. Requirements: Office hours: 9 AM to 6 PM EST 2-3 years of experience working as a Client Happiness Coordinator Legal background is a big plus Bachelor’s degree in Business Administration, Marketing, or Communications Project Management Professional (PMP) certification or similar (preferred) Software: Asana, Lawmatics, Copilot Skills and traits: Strong written and verbal communication Ability to manage multiple projects independently Results-oriented with a growth mindset Values progress over perfection Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Assist with immigration legal processes, manage client communications, and prepare legal documents. | Minimum 1 year legal assistant experience, bilingual in English and Spanish/Portuguese, familiarity with immigration law preferred, highly detail-oriented, organized, and culturally sensitive. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Job Duck is seeking a highly capable Bilingual Immigration Legal Assistant who thrives in a fast-paced, client-facing legal environment and enjoys being the first point of contact for a growing law practice. In this role, you will act as a trusted gatekeeper, managing communications, scheduling consultations, and ensuring clients feel supported and informed throughout their journey. You will play a hands-on role in preparing and sending legal forms and application packages, helping keep cases organized and moving forward efficiently. This position is ideal for someone detail-oriented, adaptable, and comfortable balancing administrative precision with client interaction. Candidates who enjoy autonomy, flexibility, and meaningful daily impact will find this role especially rewarding. • Monthly Salary Range: 1,150 to 1,220 USD Responsibilities include, but are not limited to: • Vet callers and route matters appropriately • Send applications and required forms to clients and relevant parties • Prepare immigration and legal forms, filings, and document packages • Interface with client requests and inquiries in a professional manner • Schedule consultations with potential and existing clients • Act as the primary gatekeeper for incoming client communications • Support day-to-day administrative needs of the attorney • Maintain accurate records and updates within the CRM system Requirements: • Min 1 year of experience working as a legal assistant or in a law firm • Ability to speak English, Spanish, and Portuguese required (if you only speak English and Portuguese, you're also welcome to apply) • Experience with immigration law is highly preferred • High attention to detail and accuracy • Ability to manage multiple tasks and shift priorities • Professional and confident client interaction style • Organized and process-driven mindset • Adaptability and comfort working independently • Cultural sensitivity when working with diverse client populations • Location and timezone: Remote, Eastern Standard Time (EST) • Working Hours: Monday to Friday from 8AM to 5PM EST • Expected call volume: Moderate (6-15 calls per day) • Software and Tools Required: - CRM: Clio - VOIP: Google Voice (or similar) Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English, Portuguese, Spanish Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Manage client intake processes, handle confidential information, and coordinate with legal teams to ensure smooth client onboarding. | Requires experience with CRM systems, handling sensitive data, and excellent communication skills, none of which are evident in your resume. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Job Duck is seeking a detail‑oriented Estate Planning Intake Specialist to support a well‑established estate planning practice serving high‑end trusts and estates. In this role, you will act as the first point of contact for prospective and existing clients, managing initial inquiries and guiding them through the intake process with professionalism and care. You will collect accurate client information, schedule consultations, and ensure a seamless handoff to internal legal and administrative teams. This position plays a key role in maintaining organized and up‑to‑date records within the CRM while following up with prospective clients to support engagement and conversion. A successful Intake Specialist delivers a polished, client‑focused experience while handling sensitive and confidential information with discretion. • Salary Range: from $1,150USD to $1,220 USD Responsibilities include, but are not limited to: • Collaborate with attorneys and staff to ensure smooth client handoff and follow-through. • Assist clients with accessing consultations and answer questions related to the intake process. • Prepare and send intake-related documents such as agreements, questionnaires, or follow-up letters. • Handle confidential information in compliance with company policies and applicable laws. • Maintain accurate client data in CRM and intake systems, including notes, documents, and communication history. • Follow up with potential clients who have not booked, paid, or retained services to encourage conversion. • Conduct initial client intakes using standardized templates or scripts to gather essential case information. • Schedule and confirm appointments using calendaring tools, ensuring all necessary information and documentation is prepared. • Manage and respond to leads through phone, email, chat, and CRM platforms, following established drip schedules. Requirements: Additional Job Description: • Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM EST • Location: Remote, aligned with Washington EST time zone • Practice Area: Estate Planning, Trusts, and Probate • Equipment: Reliable computer, high‑speed internet, and professional remote work setup Required Software and Tools: • CRM: Lawmatics • VOIP: DialPad • Microsoft Excel Required Skills: • Strong attention to detail • High level of reliability and accountability • Experience handling confidential information • Excellent written and verbal communication skills • Tech‑savvy with the ability to learn new systems quickly • Proficiency in Microsoft Excel and data entry • Time management and organizational skills • Experience with financial assets documentation • Ability to work independently in a remote environment • Customer Service • Active Listening • Data Entry • Telephone Customer Service • Time Management Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Transform complex data into actionable insights through modeling, dashboards, and trend analysis to support organizational decision-making. | Requires 2+ years in BI or analytics, proficiency in SQL and Power BI, and familiarity with Microsoft Fabric and BigQuery, with additional skills in Python or R preferred. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: At Job Duck, we are seeking a Business Intelligence Analyst who thrives on transforming complex data into clear, actionable insights that shape strategic decisions. In this role, you will leverage your analytical expertise and business acumen to design models, build dashboards, and uncover trends that drive organizational performance. You will collaborate closely with the Process Department, often bridging the gap between technical solutions and business needs, ensuring that data informs smarter decisions across the company. Candidates who are detail-oriented, proactive, and skilled at stakeholder engagement will excel in this position, making a meaningful impact every day. • Monthly Salary: 1600 USD Responsibilities include, but are not limited to: Collect, clean, and analyze data from multiple sources including CRM, ERP, and financial systems Build semantic models and measures using Power BI and Microsoft Fabric Develop dashboards and reports that effectively communicate business trends and KPIs Ensure compliance with data governance standards and maintain documentation for BI assets Translate business questions into analytical problems and present insights clearly to executives Partner with the Process Department to identify inefficiencies and recommend process improvements Requirements: • Full-time, remote position • Office hours: Monday to Friday 8:30 AM to 5:30 PM EST (US) •Minimum of 2 years of experience in a Business Intelligence or analytics role •Bachelor’s degree in Data Analytics, Computer Science, Business Administration, or a related field •Proven expertise in SQL and Power BI (including DAX and Power Query), with exposure to Microsoft Fabric and Google BigQuery •Preferred knowledge of Python or R for advanced analytics and statistical modeling •Relevant certifications such as PL-300 (Power BI), DP-600 (Fabric), or Google Data Analytics are highly valued •Required software and tools: Microsoft 365 (Word, Excel, PowerPoint, Teams, Outlook, Planner), Workday, Power BI (Pro license), Copilot, Google BigQuery, Keeper Security, Microsoft Fabric, Power BI, Python, R. •Required skills: Data modeling expertise Knowledge of visualization standards Strong business acumen Stakeholder management capabilities Problem-solving skills Analytical Thinking Decision Quality Dealing with Ambiguity Customer Focus Planning & Priority Setting Interpersonal Savvy Presentation Skills Process Management Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Analyze and improve organizational workflows through process mapping, collaboration, and documentation. | At least 2 years of experience as a Process Analyst, proficiency in process mapping tools like Visio, and strong communication skills in English and Spanish. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Job Duck is seeking a detail-oriented and solutions-driven Process Analyst who thrives in environments where curiosity, analytical thinking, and clarity elevate daily operations. In this role, the Process Analyst will work closely with multiple teams to understand workflows, identify gaps, and recommend improvements that enhance efficiency across the organization. This opportunity is ideal for someone who enjoys transforming complex processes into intuitive, well-documented systems while collaborating with subject matter experts. Candidates who naturally ask insightful questions, communicate clearly, and enjoy creating structure will excel in this position. • Monthly Salary: 1200 USD Responsibilities include, but are not limited to: Notify the Document Coordinator of priority documentation updates Perform value assessments on core processes Attend leadership meetings to evaluate interdepartmental workflows Employ diverse research and process mapping techniques to capture and represent business processes accurately Work with the UX Research Specialist to propose automation opportunities Provide drafted policies and procedures to the Document Coordinator Follow up with users and SMEs after process changes to ensure adoption and assess impact Participate weekly in Process Analysis Team L10, Knowledge Management Division L10, and Process Catch-ups Participate quarterly in process planning and cross-company process sharing Deliver diagrams to the SharePoint Specialist for publication Collaborate with subject matter experts to generate workflow solutions Understand and map high-level interdependencies, identify blockers, and recommend solutions in collaboration with IT/Business Data Collaborate with Business Intelligence Analysts and System Administrators to drive workflow improvements Contribute to company-wide initiatives and assigned squads Review and analyze departmental processes on an ongoing basis and propose improvements Create squad documentation and coordinate with the Document Coordinator on document updates Conduct continuous reviews of cross-functional needs Requirements: • 2+ years of experience as a Process Analyst. • Proficiency in process mapping techniques, process improvement methodologies, and organizational documentation. • Advanced English verbal and written communication. • Documentation production • Assertive communication • Ability to prioritize and execute tasks in a fast-paced environment • Attention to detail • Analytical and conceptual thinking • Persuasion and negotiation • Inquisitive mindset • Ability to work on multiple projects simultaneously • Location and timezone: Remote, Eastern Standard Time (EST) • Working Hours: Monday to Friday • Software and Tools Required: Visio, SharePoint, Bloomgrowth, Workday, Grammarly Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Supporting daily operations through administrative tasks, managing schedules, and maintaining organized records. | Strong organizational, communication, and time management skills, with the ability to work independently in a remote environment. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: This role supports the daily operations of Job Duck by ensuring administrative processes run smoothly and efficiently. The Executive Administrative Assistant plays a key role in managing schedules, organizing communications, and maintaining structure across day-to-day activities. This position is ideal for someone who enjoys keeping things organized, anticipates needs before they arise, and takes pride in supporting others through reliable administrative execution. The role contributes directly to productivity, client satisfaction, and overall operational flow. A proactive and detail-focused individual will thrive in this environment. Monthly Compensation: 1,060 to 1,150 USD Responsibilities include, but are not limited to: • Ensure follow-ups and tasks are completed accurately and on time • Assist with coordination of internal workflows • Maintain organized records and documentation • Support basic administrative and operational tasks • Manage scheduling and calendar coordination • Respond to client inquiries in a timely and professional manner • Handle email inbox management and client correspondence Requirements: • Strong organizational skills • Structured and methodical working style • Proactive mindset with the ability to anticipate needs • Excellent written communication skills • Time management and prioritization skills • Attention to detail • Ability to manage multiple tasks simultaneously • Professional and client-focused communication • Comfort working independently in a remote environment • Time Zone: Eastern Standard Time • Office Hours: 9:00 AM to 5:00 PM EST • No inbound or outbound calls expected Work Shift: Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Manage inbound leads, assess client needs, and guide clients through next steps to support conversion and satisfaction. | Strong verbal communication, empathy, organization, and ability to handle multiple systems and platforms. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: At Job Duck, we are seeking a dedicated Intake Specialist who will serve as the first point of contact for prospective and active clients, playing a critical role in shaping their experience from the very first interaction. In this role, you will manage inbound leads across multiple channels, thoughtfully assess client needs, and guide individuals toward appropriate next steps with clarity, empathy, and confidence. Your day-to-day work will directly support conversion goals while ensuring no lead is overlooked and every client feels heard and supported. This position is ideal for someone who thrives in fast-paced environments, communicates with warmth and professionalism, and balances compassion with a strong results-driven mindset. You will be a key contributor to both client satisfaction and the firm’s overall growth. Monthly Compensation: 1,150 to 1,220 USD Responsibilities include, but are not limited to: • Gather relevant information efficiently and professionally • Schedule consultations once leads are qualified • Support conversion goals while maintaining high client satisfaction • Provide updates to active clients regarding their cases • Triage prospective client needs to determine mutual fit • Handle incoming leads from phone, web forms, social media, and other platforms • Clearly explain services and the value of paid consultations • Guide callers toward consultations or defined next steps • Accurately document call details, notes, and actions in the intake system • Communicate with empathy while maintaining a results-driven approach • Answer all inbound calls and route them to the appropriate team members Requirements: • Strong verbal communication skills • Professional, warm, and reassuring phone presence • High emotional intelligence and empathy • Ability to remain composed with distressed or emotionally charged callers • Detail-oriented and highly organized • Sales-oriented mindset with confidence guiding next steps • Strong sense of urgency and responsiveness • Excellent documentation and note-taking skills • Ability to multitask across systems and platforms • Reliability and consistency in follow-through Call Volume Expectations • Inbound calls: Approximately 50 to 100 per week • Outbound calls: Approximately 25 to 50 per week Software and Tools Used • Customer Relationship Management system • VoIP phone system • Internal communication tools • Email platform • Calendar and scheduling system • Time Zone: Eastern Standard Time (EST) • Office Hours: 8:30 AM to 5:30 PM EST • Work Schedule: Full-time, aligned with office hours Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Supports daily operations by managing schedules, communications, and documentation to ensure smooth workflow. | Requires strong organizational, communication, and multitasking skills, with the ability to work independently in a remote setting. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: This role supports the daily operations of Job Duck by ensuring administrative processes run smoothly and efficiently. The Executive Administrative Assistant plays a key role in managing schedules, organizing communications, and maintaining structure across day-to-day activities. This position is ideal for someone who enjoys keeping things organized, anticipates needs before they arise, and takes pride in supporting others through reliable administrative execution. The role contributes directly to productivity, client satisfaction, and overall operational flow. A proactive and detail-focused individual will thrive in this environment. Monthly Compensation: 1,060 to 1,150 USD Responsibilities include, but are not limited to: • Ensure follow-ups and tasks are completed accurately and on time • Assist with coordination of internal workflows • Maintain organized records and documentation • Support basic administrative and operational tasks • Manage scheduling and calendar coordination • Respond to client inquiries in a timely and professional manner • Handle email inbox management and client correspondence Requirements: • Strong organizational skills • Structured and methodical working style • Proactive mindset with the ability to anticipate needs • Excellent written communication skills • Time management and prioritization skills • Attention to detail • Ability to manage multiple tasks simultaneously • Professional and client-focused communication • Comfort working independently in a remote environment • Time Zone: Eastern Standard Time • Office Hours: 9:00 AM to 5:00 PM EST • No inbound or outbound calls expected Work Shift: Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Supporting administrative and operational tasks, managing communications, and providing client support in a remote setting. | Minimum 1 year of administrative experience, strong communication skills, tech-savvy, organized, and empathetic. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: This Administrative Support Coordinator role with Job Duck offers an opportunity to support a fast‑paced employment‑focused practice by ensuring operations remain organized, efficient, and responsive. In this position, the selected candidate will handle daily administrative functions, manage communications, and provide seamless support to the team, especially Corey. Someone who enjoys maintaining order, staying ahead of needs, and interacting with clients and colleagues in a warm and helpful manner will thrive here. The role is ideal for a proactive professional who communicates clearly and brings a welcoming, service‑oriented approach to each task. This position is well‑suited for individuals who take pride in being dependable, detail‑oriented, and solutions‑driven. • Salary Range: from $1,060 USD to $1,150 USD. Responsibilities include, but are not limited to: Assist with general office and operational tasks as needed Maintain a positive, helpful, and client‑friendly approach in interactions Manage calendars and schedule appointments Handle inbound calls and route them appropriately Perform data entry and maintain organized records Draft PI documents accurately and promptly Provide ongoing administrative support Upload and organize documents in required systems Requirements: Additional Job Description: • Time Zone: EST • Location: NC (supporting remotely) • Field of Business: Employment • Spanish Required: No • Software and Tools: • CRM: Clio • VOIP: RingCentral • Other Tools: SmithAi, Jenny Ai • Call Volume Expectation: 6 to 15 calls per day • Equipment: Candidate must have their own equipment • Start Date: To be determined • Working Hours: To be determined Required Skills: •Minimum of 1 year of experience in an executive/administrative role. •Advanced/native-level English skills (both written and spoken) • Organized • Time management • Attention to detail • Tech savvy • Customer service • Communication skills • Proactive • Helpful and welcoming • Empathetic • Excel proficiency • Adobe proficiency • Clio experience preferred Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Manage client intake, handle calls, document information, and support legal team with empathy and professionalism. | Requires excellent communication, data management, empathy, and customer service experience, with 1-2 years in similar roles. | For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: At Job Duck, we are seeking a compassionate and highly professional Client Intake Receptionist to serve as the first point of contact for a child-centered family law practice in Colorado. In this role, you will handle incoming calls, guide prospective clients through initial conversations with empathy, and capture accurate lead information that supports informed legal follow-up. Your daily work will play a meaningful role in helping families feel heard and supported during emotionally sensitive moments. You will collaborate closely with a small, supportive team that values trust, professionalism, and personal connection. This role is ideal for someone who is confident on the phone, emotionally intelligent, and energized by being part of a close-knit, mission-driven team. • Salary Range: $1,015 to $1,100 USD Responsibilities include, but are not limited to: Maintain organized and up-to-date client and call records Uphold confidentiality and professionalism in all interactions Support the legal team by ensuring complete and accurate intake data Route calls and messages to appropriate team members Accurately document lead summaries and client information Conduct initial client intake conversations with empathy and clarity Answer incoming calls promptly and professionally Contribute positively to a supportive and collaborative team culture Requirements: Required Skills • Excellent verbal and written communication • Client intake and phone management • File and data organization • Time management and task prioritization • Tech-savvy with strong adaptability to new tools • High level of organization and accuracy • Empathy and emotional intelligence • Sociable and collaborative working style • Reliability and consistency • Strong problem-solving skills • Trustworthiness and discretion • Extensive experience in customer service or receptionist roles 1-2 years • Excellent verbal and written English with correct grammar and minimal to no accent • Ability to communicate with compassion and professionalism in emotionally sensitive situations. • High level of responsiveness and availability during scheduled work hours • Must have an American-sounding name or be willing to use one professionally Additional Details • Location: Remote support for Colorado • Time Zone: Mountain Standard Time MST • Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM MST • Employment Type: Full-time Software and Tools • Cloud-based phone systems • CRM and lead intake platforms • Google Workspace or similar document management tools • Email and calendar management systems Work Shift: 8:00 AM - 5:00 PM [MST][MDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

The Intake Specialist will be the first point of contact for clients, handling calls with professionalism and empathy while gathering essential information for ongoing cases. Responsibilities include conducting intake calls, entering accurate data, and providing general administrative assistance as needed. | Candidates should have 1-2 years of experience in client intake or administrative support and possess strong verbal and written communication skills. Comfort with technology and CRM systems, particularly Clio, is also preferred. | Job Duck is hiring a virtual V104 - Intake Specialist | Legal Administrative Intake Coordinator Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary We are looking for a motivated Intake Specialist to join a dynamic legal team. In this role, you will be the first point of contact for clients, handling calls with professionalism and empathy while gathering essential information for ongoing cases. You’ll contribute to smooth operations by entering accurate data, coordinating with staff, and supporting administrative tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping clients, and takes pride in attention to detail and clear communication. Monthly Compensation: 1,150 to 1,220 Responsibilities include, but are not limited to Answer and professionally route incoming phone calls Conduct intake calls to collect critical client information Accurately input client data into Clio and Excel spreadsheets Coordinate with internal staff to support ongoing cases Provide general administrative assistance as needed Maintain organization of records and follow up on pending items Ensure client inquiries are addressed promptly and courteously Key Skills Strong verbal communication and excellent phone etiquette Detail-oriented with high accuracy in data handling Ability to manage multiple calls and tasks simultaneously Tech-savvy and comfortable with Clio, Excel, Microsoft 360, Teams, and Google Sheets Professional, friendly, and approachable demeanor Reliable, punctual, and consistent with attendance Team-oriented and collaborative Customer service mindset: patient, empathetic, and solution-focused Traits and Values Organized and proactive Solution-oriented and adaptable Empathetic and professional in client interactions Dependable and trustworthy Collaborative and willing to support colleagues Positive attitude and resilience in fast-paced environments Requirements 1-2 years of experience in client intake or administrative support preferred Strong verbal and written communication skills Ability to multi-task and prioritize efficiently Comfort with technology and CRM systems, particularly Clio Software CRM: Clio VoIP: RingCentral Internal Communication: Teams Email and Calendar: Outlook Other Tools: Google Sheets, Microsoft 360 Working Schedule Monday to Friday Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

You will be the first point of contact for potential clients, guiding them through their initial steps with care and professionalism. Responsibilities include answering inbound calls, scheduling consultations, and providing administrative support to the team. | A minimum of 1 year of prior experience in intake customer service, scheduling, or administrative support is required. Bilingual proficiency and familiarity with personal injury and labor law practices are preferred. | Job Duck is hiring a virtual V101 - Intake and Legal Operations Assistant Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary Are you someone who thrives in a fast-paced, people-first environment? In this role, you’ll be the first point of contact for potential clients, guiding them through their initial steps with care and professionalism. You’ll play a key role in managing phone coverage, scheduling consultations, and supporting the team with calendar and administrative tasks. If you’re proactive, reliable, and enjoy helping others while working collaboratively, this position will feel like home. Bilingual communication and a strong sense of ownership are essential to making a meaningful impact each day. Monthly Compensation: $1,060 USD to $1,150 USD. Responsibilities include, but are not limited to: • Answer inbound calls and provide excellent customer service • Intake and qualify leads • Schedule consultations and manage calendars • Provide administrative support to the team • Ensure consistent phone coverage throughout the workday Key Skills, Traits and Values: • Strong verbal communication and customer service orientation • Bilingual fluency (required) • Proactive and efficient work style • Team-oriented mindset • Reliable and responsible with a commitment to follow-through • Ability to take ownership of tasks and outcomes • Experience with Filevine is a plus Requirements: • 1 year prior experience in intake customer service, scheduling, or administrative support • Bilingual proficiency • Familiarity with personal injury (PI) and labor law practices preferred • Ability to work independently • Filevine experience preferred •Team oriented • Efficient and proactive • Reliable • Responsible • Take ownership Software: • CRM: Required • VOIP: RingCentral • Other: Filevine Working Schedule: Monday to Friday, 8:30 AM – 5:30 PM EST Timezone: Eastern Standard Time (EST), U.S. Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

As an Intake Specialist, you will be the first point of contact for clients, ensuring every interaction is clear, compassionate, and professional. You will schedule consultations, manage client files, and follow up with potential clients, contributing directly to a high-performing intake process. | 1-2 years of previous experience in intake, client-facing, or administrative roles is preferred. Strong verbal communication skills and high emotional intelligence are essential for empathizing with clients. | Job Duck is hiring a virtual V104 - Intake Specialist | Client Intake and Engagement Specialist Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary As an Intake Specialist, you will be the first point of contact for clients, ensuring every interaction is clear, compassionate, and professional. You will schedule consultations, manage client files, and follow up with potential clients, making a real difference in their experience. This role is perfect for someone with excellent phone communication, empathy, and the ability to reflect the values of the team. Each day, you’ll contribute directly to a high-performing intake process and help maintain the exceptional client experience. Monthly Compensation: 1,150 to 1,220 USD Responsibilities include, but are not limited to • Answer phone calls from potential clients • Conduct intake for new clients and manage client information • Schedule consultations and telephone calls • Follow up with potential clients to ensure engagement • Create and arrange client files for meetings • Ensure all client interactions reflect the team’s values and standards • Assist with team DISC assessments as needed Key Skills • Clear and understandable accent for phone communication with elderly clients • Compassionate and empathetic, with strong interpersonal skills • Professional phone presence with excellent verbal communication • Ability to represent team values consistently to clients • Organized and detail-oriented with follow-through on tasks • Comfortable handling high call volume during peak periods Requirements •1-2 previous experience in intake, client-facing, or administrative roles preferred • Strong verbal communication skills • High emotional intelligence and ability to empathize with clients • Comfortable managing multiple tasks and follow-ups independently Software • CRM: Clio Grow • VOIP system Work Shift: 8:00 AM - 5:00 PM [CST][CDT] (United States of America) Languages: English We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Serve as primary client contact, maintain communication, coordinate internal teams, escalate issues, and deliver client reports. | Minimum 2 years client-facing experience, strong communication, emotional intelligence, digital marketing background, and familiarity with specified software. | Job Duck is hiring a virtual V103 - Client Happiness Coordinator | Client Success Manager Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary As a Client Success Manager, you’ll be the trusted advocate and primary point of contact for clients. Your role is to foster confidence, deliver consistent communication, and ensure clients feel supported at every step. You’ll collaborate with internal teams to keep deliverables on track, celebrate milestones, and create meaningful client relationships. The right person will enjoy building trust, solving problems with empathy, and bringing warmth to both everyday interactions and big-picture updates. Monthly Compensation: 1,060 to 1,150 USD Responsibilities include, but are not limited to • Serve as the main point of contact for a portfolio of clients • Maintain ongoing communication through email, Zoom, and phone • Anticipate client needs and provide proactive updates and solutions • Act as a calm, confident partner in moments of both wins and challenges • Send a concise “Four-Minute CEO” email each week highlighting updates and wins • Join weekly internal meetings to gather updates from PPC, creative, and strategy teams • Coordinate with marketers, strategists, and creatives to keep projects on track • Escalate client concerns appropriately and help resolve issues effectively • Acknowledge client milestones such as birthdays, holidays, and anniversaries • Deliver post-mortem and quarterly strategy reports using provided templates • Help translate performance insights into reassuring and actionable updates • Participate in Client Account Manager training programs and peer masterminds • Contribute to improving processes and creating new templates for the client experience Key Skills • Excellent interpersonal and communication skills, both verbal and written • Strong organization and time management with the ability to multitask • Tech-savvy with confidence in learning and using new tools • Empathetic and client-oriented with a solutions-first mindset • Active listener with strong emotional intelligence and conflict resolution skills • Problem solver who can remain calm under pressure • Detail-oriented and consistent in follow-through Requirements • Minimum 2 years in a client-facing role such as account management, customer success, or hospitality • Proven ability to lead client communications and represent client needs internally • Self-starter with excellent organization and dependability • Strong emotional intelligence and adaptability in fast-paced environments • Background in digital marketing or agency settings • Familiarity with Facebook Ads, Google Ads, email marketing, or creative production • Experience in high-touch service roles like hospitality, events, or concierge services Software • Slack • Asana • Google Workspace • Zoom • Canva (templates for reports) • Agency Analytics or other reporting dashboards Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English, Spanish We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

Serve as the main client contact, maintain communication, coordinate internal teams, escalate issues, and deliver client reports. | Minimum 2 years client-facing experience, strong communication, emotional intelligence, digital marketing or agency background, and familiarity with specified software tools. | Job Duck is hiring a virtual V103 - Client Happiness Coordinator | Client Success Manager Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary As a Client Success Manager, you’ll be the trusted advocate and primary point of contact for clients. Your role is to foster confidence, deliver consistent communication, and ensure clients feel supported at every step. You’ll collaborate with internal teams to keep deliverables on track, celebrate milestones, and create meaningful client relationships. The right person will enjoy building trust, solving problems with empathy, and bringing warmth to both everyday interactions and big-picture updates. Monthly Compensation: 1,060 to 1,150 USD Responsibilities include, but are not limited to • Serve as the main point of contact for a portfolio of clients • Maintain ongoing communication through email, Zoom, and phone • Anticipate client needs and provide proactive updates and solutions • Act as a calm, confident partner in moments of both wins and challenges • Send a concise “Four-Minute CEO” email each week highlighting updates and wins • Join weekly internal meetings to gather updates from PPC, creative, and strategy teams • Coordinate with marketers, strategists, and creatives to keep projects on track • Escalate client concerns appropriately and help resolve issues effectively • Acknowledge client milestones such as birthdays, holidays, and anniversaries • Deliver post-mortem and quarterly strategy reports using provided templates • Help translate performance insights into reassuring and actionable updates • Participate in Client Account Manager training programs and peer masterminds • Contribute to improving processes and creating new templates for the client experience Key Skills • Excellent interpersonal and communication skills, both verbal and written • Strong organization and time management with the ability to multitask • Tech-savvy with confidence in learning and using new tools • Empathetic and client-oriented with a solutions-first mindset • Active listener with strong emotional intelligence and conflict resolution skills • Problem solver who can remain calm under pressure • Detail-oriented and consistent in follow-through Requirements • Minimum 2 years in a client-facing role such as account management, customer success, or hospitality • Proven ability to lead client communications and represent client needs internally • Self-starter with excellent organization and dependability • Strong emotional intelligence and adaptability in fast-paced environments • Background in digital marketing or agency settings • Familiarity with Facebook Ads, Google Ads, email marketing, or creative production • Experience in high-touch service roles like hospitality, events, or concierge services Software • Slack • Asana • Google Workspace • Zoom • Canva (templates for reports) • Agency Analytics or other reporting dashboards Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English, Spanish We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.

The Personal Law Intake & Customer Support professional will be the first point of contact for prospective clients seeking legal services. Responsibilities include taking initial calls, qualifying leads, scheduling appointments, and maintaining client records. | Candidates should have 1-2 years of experience in intake, customer service, or sales. Strong communication skills and a friendly demeanor are essential for connecting with clients and ensuring a smooth onboarding process. | Job Duck is hiring a virtual V104 - Personal Law Intake & Customer Support Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary: We are looking for a warm, organized, and empathetic Personal Law Intake & Customer Support professional to be the first point of contact for prospective clients seeking family law, estate planning, or real estate legal services. This role is crucial in providing a welcoming, reassuring experience that reflects the firm’s commitment to personalized service and client empowerment. Your active listening, friendly demeanor, and ability to build trust will foster positive relationships and ensure a smooth onboarding process. Join a firm dedicated to strategic advocacy, client-first support, and creating a positive client journey from the very first call. Monthly Compensation: $1,150 to $1,220 USD Responsibilities include, but are not limited to: • Intake/Sales: Take initial calls, provide firm and service information, and qualify leads • Collect the initial retainer and schedule appointments with attorneys • Hand off clients to legal assistants and paralegals for ongoing support • Conduct client screenings, gather essential case information, and ensure proper documentation • Schedule virtual meetings and coordinate with mobile notaries as needed • Accurately record client details and prepare intake summaries for attorney review • Follow up promptly with potential clients and maintain ongoing communication during onboarding • Maintain and update client records in the firm’s case management system Key Skills, Traits, and Values: • Honest, efficient, punctual, and tech-savvy with comfort in virtual platforms and CRM tools • Active listener with strong empathy and excellent communication skills • Patient, fair, and calm demeanor • Friendly, focused, and excellent at connecting with clients • Doesn’t take things personally and maintains professionalism • Gender preference: Female (based on personal work dynamics; the employer values competence and prefers women for support roles) • Willing to learn and support additional tasks as skills develop Required Skills: • 1-2 years of experience as an intake specialist, customer service and sales • Ability to connect with clients in a friendly, respectful, and reassuring manner • Strong attention to detail and excellent time management • Comfortable with virtual meeting platforms and CRM tools • Basic understanding of estate planning and real estate terminology is a plus • Dedicated to treating clients as individuals, not just cases Softwares: • CRM: Lawcus • VOIP: Dialpad Location & Timezone • EST – North Carolina Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English, Spanish We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

The Legal Office Coordinator will process large volumes of pleadings, medical records, and insurance documents while managing critical workflows. They will assist pre-suit paralegals and ensure all documents are organized and up to date. | Candidates should have legal education or experience as an attorney, along with previous experience in data processing or legal support. Strong organizational and prioritization skills are essential for this role. | Job Duck is hiring a virtual V105 - Legal Office Coordinator Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary We are looking for a motivated and detail-oriented legal staffer to support our team in processing large volumes of documents and managing critical workflows. In this role, you’ll handle data from pleadings, medical records, and insurance documents, ensuring everything is organized and up to date. You’ll assist pre-suit paralegals, follow up on policy documents, and manage emails efficiently. This position is perfect for someone with a legal background who thrives in a fast-paced, structured environment and enjoys taking ownership of their work. Monthly Compensation: 1,150 to 1,220 USD Responsibilities include, but are not limited to • Process large quantities of pleadings, medical records, and insurance documents efficiently • Manage incoming and outgoing emails to support team communications • Assist pre-suit paralegals with data processing tasks • Follow up on policy documents and insurance logs to ensure accuracy • Review and process medical records to support case preparation Key Skills • Strong attention to detail and highly organized • Ability to prioritize effectively and manage multiple tasks • Hardworking, efficient, and proactive in solving problems • Type A personality with a commitment to excellence • Legal background, preferably with attorney experience • Comfortable working in a LATAM staff environment Requirements • Legal education or experience as an attorney • Previous experience in data processing, document management, or legal support • Strong organizational and prioritization skills Software • CRM: FileVine Timezone • EST (US) Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

The Legal Administrative Specialist will process large volumes of pleadings, medical records, and insurance documents while managing critical workflows. They will assist pre-suit paralegals and ensure all documents are organized and up to date. | Candidates should have legal education or experience as an attorney, along with previous experience in data processing or legal support. Strong organizational and prioritization skills are essential for this role. | Job Duck is hiring a virtual V105 - Legal Administrative Specialist Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary We are looking for a motivated and detail-oriented legal staffer to support our team in processing large volumes of documents and managing critical workflows. In this role, you’ll handle data from pleadings, medical records, and insurance documents, ensuring everything is organized and up to date. You’ll assist pre-suit paralegals, follow up on policy documents, and manage emails efficiently. This position is perfect for someone with a legal background who thrives in a fast-paced, structured environment and enjoys taking ownership of their work. Monthly Compensation: 1,150 to 1,220 USD Responsibilities include, but are not limited to • Process large quantities of pleadings, medical records, and insurance documents efficiently • Manage incoming and outgoing emails to support team communications • Assist pre-suit paralegals with data processing tasks • Follow up on policy documents and insurance logs to ensure accuracy • Review and process medical records to support case preparation Key Skills • Strong attention to detail and highly organized • Ability to prioritize effectively and manage multiple tasks • Hardworking, efficient, and proactive in solving problems • Type A personality with a commitment to excellence • Legal background, preferably with attorney experience • Comfortable working in a LATAM staff environment Requirements • Legal education or experience as an attorney • Previous experience in data processing, document management, or legal support • Strong organizational and prioritization skills Software • CRM: FileVine Timezone • EST (US) Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!

The Client Intake Coordinator will handle high volumes of inbound and outbound calls, conducting needs assessments to match clients with appropriate services. They will also convert qualified leads into consultations and maintain accurate notes in CRM systems. | Candidates must have a minimum of 3 years of successful sales experience, preferably in service-based industries, and be fluent in English and Spanish. Strong customer service skills and availability for some evenings/weekends are also required. | Job Duck is hiring a virtual V104 - Client Intake Coordinator – Sales Focus Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary If you’re someone who finds purpose in helping others and thrives in a fast-paced, people-first environment, then the Client Intake Coordinator – Sales Focus role is for you. As an Intake Specialist, you’ll be the first point of contact for individuals seeking legal support, guiding them with empathy and clarity. Your ability to connect, listen, and lead will help families take the first step toward life-changing solutions. This is a role for someone who’s driven by both heart and results, and who finds meaning in making a real difference every day. •Monthly Compensation: 1150 to 1220 USD Responsibilities include, but are not limited to: •Handle high volumes of inbound and outbound calls with professionalism and compassion •Conduct needs assessments to understand client situations and match them with appropriate services •Convert qualified leads into consultations using a consultative, trust-building approach •Meet or exceed performance goals including conversion rates and call metrics •Maintain accurate, timely notes in CRM systems •Collaborate with teammates to improve client experience and sales strategy •Navigate sensitive conversations with cultural awareness and discretion •Engage customers with care and persistence Key Skills: •Consultative sales techniques •Active listening and clear communication •CRM proficiency (Salesforce, HubSpot, or similar) •Time management and multitasking •Phone-based customer service •Empathetic and mission-driven •Resilient and self-motivated •Detail-oriented and organized •Passionate about justice and dignity •Culturally aware and compassionate Requirements: •Minimum 3 years of successful sales experience, preferably in service-based industries •Fluent in English and Spanish (native or near-native fluency) •Strong customer service and phone communication skills •Availability for some evenings/weekends based on client demand •Preferred experience in legal services, healthcare, insurance, or financial services •Background in high-volume phone environments (e.g., call centers or client intake) Software: •CRM platforms such as Salesforce, HubSpot, or similar Working Schedule: Flexible schedule with potential evening/weekend shifts based on client needs Time zone: Arizona Time Zone (MST / PST depending on the time of year) Work Shift: Languages: English, Spanish We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!