Job Duck

Compensation

Full Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: At Job Duck, we are seeking a compassionate and highly professional Client Intake Receptionist to serve as the first point of contact for a child-centered family law practice in Colorado. In this role, you will handle incoming calls, guide prospective clients through initial conversations with empathy, and capture accurate lead information that supports informed legal follow-up. Your daily work will play a meaningful role in helping families feel heard and supported during emotionally sensitive moments. You will collaborate closely with a small, supportive team that values trust, professionalism, and personal connection. This role is ideal for someone who is confident on the phone, emotionally intelligent, and energized by being part of a close-knit, mission-driven team. • Salary Range: $1,015 to $1,100 USD Responsibilities include, but are not limited to: Maintain organized and up-to-date client and call records Uphold confidentiality and professionalism in all interactions Support the legal team by ensuring complete and accurate intake data Route calls and messages to appropriate team members Accurately document lead summaries and client information Conduct initial client intake conversations with empathy and clarity Answer incoming calls promptly and professionally Contribute positively to a supportive and collaborative team culture Requirements: Required Skills • Excellent verbal and written communication • Client intake and phone management • File and data organization • Time management and task prioritization • Tech-savvy with strong adaptability to new tools • High level of organization and accuracy • Empathy and emotional intelligence • Sociable and collaborative working style • Reliability and consistency • Strong problem-solving skills • Trustworthiness and discretion • Extensive experience in customer service or receptionist roles 1-2 years • Excellent verbal and written English with correct grammar and minimal to no accent • Ability to communicate with compassion and professionalism in emotionally sensitive situations. • High level of responsiveness and availability during scheduled work hours • Must have an American-sounding name or be willing to use one professionally Additional Details • Location: Remote support for Colorado • Time Zone: Mountain Standard Time MST • Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM MST • Employment Type: Full-time Software and Tools • Cloud-based phone systems • CRM and lead intake platforms • Google Workspace or similar document management tools • Email and calendar management systems Work Shift: 8:00 AM - 5:00 PM [MST][MDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!