7 open positions available
Oversee planning, execution, and completion of project cargo shipments including quoting, team leadership, risk and budget management, client and vendor relations, and regulatory compliance. | At least 3 years of direct professional experience with moving project cargo, preferably 5 years, and related experience with CargoWise system is preferred. | Job Type: Full-Time (No Travel Required) Company: Clutch Global Logistics, Inc. Basic Overview of Role and Responsibilities: The successful candidate will assume responsibility for the below function. Project Management: Oversee the planning, execution, and completion of project cargo shipments, ensuring they are completed on time, within scope, and within budget. Quoting: Oversee the quoting and planning of potential project cargo shipments, ensuring they are completed on time and with an accurate budget. Team Leadership: Lead and manage the project cargo team on each shipment, providing guidance, training, and mentorship to ensure efficient operations. Client Relations: Build and maintain strong relationships with clients and prospects, understanding their specific needs and ensuring their requirements are met. Agent Relations: Build and maintain strong relationships with agents to support our needs and to create business opportunities to support their needs. Risk Management: Assess risks associated with project cargo shipments and implement mitigation strategies to ensure the safety and security of cargo. Regulatory Compliance: Ensure all project cargo shipments comply with local, national, and international regulations and standards. Budgeting: Develop and manage budgets for project cargo operations, ensuring cost-effectiveness and profitability. Vendor Relations: Negotiate and collaborate with vendors, carriers, and other partners to ensure smooth and efficient project cargo operations. Reporting: Provide regular updates and reports on project cargo operations to senior management, highlighting any challenges and proposing solutions. Continuous Improvement: Identify opportunities for process improvements and implement best practices in project cargo operations. Problem Solving: Address and resolve any issues or challenges that arise during the transportation of project cargo, ensuring client satisfaction. Sales Support: Support the sales team in its pursuit of new clients and current client projects. General Responsibilities Be actively engaged with the larger industry. Generate and implement ideas to improve the marketability of the Project Cargo division. Attend prospect or client meetings as required. Collaborate directly with sales team to help secure, retain, and grow accounts. Stay abreast of industry developments that will be applicable to your division. Other duties as assigned by manager. General Traits Needed for Success: The ideal candidate will possess and display the below attributes. Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively. Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them. Managing Work - Balances multiple and often conflicting priorities; effectively manages time; Ability to multitask. Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Identifies solutions proactively; Exceed job requirements. Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help. Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help. Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion. Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly. Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel, Outlook, and PowerPoint. Experience of an Ideal Candidate: In addition to the above, all candidates must meet the below minimum requirements: At least 3 years of relevant direct professional experience with moving Project Cargo It is preferred, but not required, that candidates have the following: At least 5 years of relevant direct professional experience with moving Project Cargo Related professional experience working with CargoWise system Compensation: Salary based upon experience Potential for Performance Bonus Potential for Commission Annual Corporate Sponsored 401k Contributions Benefits: Paid Time Off (PTO) 401k Savings Plan (Traditional & Roth Plans) Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer) Dental Insurance - employee and dependents (Fully Funded by Employer) Vision Insurance - employee and dependents (Fully Funded by Employer) Short-term Disability Insurance (Fully Funded by Employer) Long-term Disability Insurance (Fully Funded by Employer) Group Life Insurance (Fully Funded by Employer) Various Additional Perks & Benefits For company information please visit us at www.clutchglobal.com
Oversee customs brokerage operations ensuring compliance with U.S. customs regulations and company policies while leading a team and coordinating with stakeholders. | Minimum 5 years experience in customs brokerage or related logistics roles with strong knowledge of U.S. customs regulations and proven leadership skills. | Job Title: Customs Brokerage Manager Company Overview: Clutch Global Logistics, Inc. is a leading provider of comprehensive logistics and supply chain solutions, specializing in customs brokerage and freight forwarding services. With a commitment to innovation and customer satisfaction, we serve a diverse range of industries across the United States and globally. Our team is dedicated to delivering efficient, compliant, and cost-effective logistics solutions. Role Overview: As the Customs Brokerage Manager, you will oversee the customs brokerage operations to ensure compliance with U.S. customs regulations and company policies. You will lead a team of customs brokers and coordinate with various stakeholders to facilitate smooth import and export processes. This role is critical in maintaining operational excellence and regulatory adherence. What You'll Do: - You will manage and supervise the daily customs brokerage operations to ensure timely and accurate processing of shipments. - You will ensure compliance with all U.S. customs laws, regulations, and company policies. - You will lead, mentor, and develop a team of customs brokers and support staff. - You will collaborate with internal departments and external partners to resolve customs-related issues. - You will monitor and analyze customs brokerage performance metrics and implement improvements. - You will stay updated on changes in customs regulations and industry best practices. - You will prepare and maintain documentation and reports related to customs activities. - You will support audits and inspections by regulatory authorities. What You Bring: - Minimum of 5 years of experience in customs brokerage or related logistics roles. - Strong knowledge of U.S. customs regulations and import/export compliance. - Proven leadership and team management skills. - Excellent communication and problem-solving abilities. - Proficiency with customs brokerage software and Microsoft Office Suite. - Detail-oriented with strong organizational skills. Bonus Points If You Have: - Experience with Automated Commercial Environment (ACE) and other customs systems. - Certification as a Licensed Customs Broker. - Background in international trade compliance. - Experience working in a blended office and remote work environment. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer flexible work arrangements including blended office and remote options. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative team environment. - We offer a commitment to work-life balance and employee well-being. Ready to Apply? Please submit your resume and cover letter to careers@clutchgloballogistics.com with the subject line "Customs Brokerage Manager Application." We look forward to hearing from you!
Oversee customs brokerage operations ensuring compliance with U.S. customs regulations and managing a team to facilitate smooth shipment clearance. | Minimum 5 years experience in customs brokerage or related logistics roles with strong knowledge of U.S. customs regulations and proven leadership skills. | Job Title: Customs Brokerage Manager Company Overview: Clutch Global Logistics, Inc. is a leading provider of comprehensive logistics and supply chain solutions, specializing in customs brokerage and freight forwarding services. With a commitment to innovation and customer satisfaction, we serve a diverse range of industries across the United States and globally. Our team is dedicated to delivering efficient, compliant, and cost-effective logistics solutions. Role Overview: As the Customs Brokerage Manager, you will oversee the customs brokerage operations to ensure full compliance with U.S. customs regulations and smooth clearance of shipments. You will lead a team of customs professionals, manage operational workflows, and collaborate with internal and external stakeholders to optimize customs processes. What You'll Do: - You will supervise and manage daily customs brokerage operations to ensure timely and accurate clearance of shipments. - You will ensure compliance with all U.S. customs laws, regulations, and company policies. - You will lead, mentor, and develop a team of customs brokerage specialists. - You will coordinate with customs authorities, clients, and internal departments to resolve issues and facilitate smooth customs clearance. - You will monitor and analyze customs brokerage performance metrics and implement improvements. - You will stay updated on changes in customs regulations and industry best practices. - You will manage documentation and reporting related to customs brokerage activities. - You will support audits and inspections by regulatory agencies. What You Bring: - Minimum of 5 years of experience in customs brokerage or related logistics roles. - Strong knowledge of U.S. customs regulations and compliance requirements. - Proven leadership and team management skills. - Excellent communication and problem-solving abilities. - Proficiency with customs brokerage software and Microsoft Office Suite. - Detail-oriented with strong organizational skills. Bonus Points If You Have: - Experience with international trade compliance and import/export regulations. - Certification such as Licensed Customs Broker or Certified Customs Specialist. - Familiarity with trade agreements and tariff classifications. - Experience working in a blended office and remote work environment. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer flexible work arrangements including blended office and remote work. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative team environment. - We offer access to the latest tools and technology in logistics and customs brokerage. Ready to Apply? Please submit your resume and cover letter to careers@clutchgloballogistics.com with the subject line "Customs Brokerage Manager Application." We look forward to hearing from you!
Oversee customs brokerage operations ensuring compliance with U.S. customs regulations and efficient shipment processing. | Minimum 5 years experience in customs brokerage or related logistics roles with strong knowledge of U.S. customs regulations and proven leadership skills. | Job Title: Customs Brokerage Manager Company Overview: Clutch Global Logistics, Inc. is a leading provider of comprehensive logistics and supply chain solutions, specializing in customs brokerage and freight forwarding services. With a commitment to innovation and customer satisfaction, we serve a diverse range of industries across the United States and globally. Our team is dedicated to delivering efficient, compliant, and cost-effective logistics solutions. Role Overview: As the Customs Brokerage Manager, you will oversee the customs brokerage operations to ensure full compliance with U.S. customs regulations and efficient processing of shipments. You will lead a team of customs brokerage professionals, manage relationships with clients and government agencies, and drive continuous improvement in operational processes. What You'll Do: - You will supervise and coordinate daily customs brokerage activities to ensure timely and accurate clearance of shipments. - You will ensure compliance with all U.S. customs laws, regulations, and company policies. - You will manage and mentor a team of customs brokerage specialists, fostering a collaborative and high-performance work environment. - You will liaise with clients, customs officials, and other stakeholders to resolve issues and facilitate smooth operations. - You will develop and implement process improvements to enhance efficiency and reduce risks. - You will monitor and report on key performance indicators related to customs brokerage operations. - You will stay current with changes in customs regulations and industry best practices. - You will support the training and development of staff to maintain high standards of knowledge and compliance. What You Bring: - Minimum of 5 years of experience in customs brokerage or related logistics roles. - Strong knowledge of U.S. customs regulations and import/export compliance. - Proven leadership experience managing teams in a fast-paced environment. - Excellent communication and interpersonal skills. - Detail-oriented with strong problem-solving abilities. - Proficiency with customs brokerage software and Microsoft Office Suite. Bonus Points If You Have: - Experience with international trade compliance and regulations beyond U.S. customs. - Certification such as Licensed Customs Broker or Certified Customs Specialist. - Familiarity with trade agreements and tariff classifications. - Experience working in a blended office and remote work environment. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer flexible work arrangements including a blend of office and remote work. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive company culture. - We offer paid time off and wellness programs. Ready to Apply? Please submit your resume and cover letter to our HR department at careers@clutchgloballogistics.com. We look forward to learning how you can contribute to our team!
Oversee customs brokerage operations ensuring compliance with U.S. customs regulations and efficient shipment processing. | Minimum 5 years experience in customs brokerage or related logistics roles with strong knowledge of U.S. customs regulations and leadership skills. | Job Title: Customs Brokerage Manager Company Overview: Clutch Global Logistics, Inc. is a leading provider of comprehensive logistics and supply chain solutions, specializing in customs brokerage and freight forwarding services. With a commitment to innovation and customer satisfaction, we operate globally to streamline international trade for our clients. Role Overview: As the Customs Brokerage Manager, you will oversee the customs brokerage operations to ensure compliance with U.S. customs regulations and efficient processing of shipments. You will lead a team to maintain high standards of accuracy and service, supporting the company’s mission to deliver seamless logistics solutions. What You'll Do: - You will manage daily customs brokerage operations, ensuring compliance with all relevant laws and regulations. - You will supervise and mentor a team of customs brokers and support staff. - You will coordinate with internal departments and external agencies to facilitate smooth customs clearance. - You will monitor and analyze customs processes to identify areas for improvement. - You will ensure accurate documentation and timely submission of customs entries. - You will stay updated on changes in customs regulations and communicate impacts to the team. - You will resolve complex customs issues and provide expert guidance to clients and colleagues. - You will maintain strong relationships with customs authorities and industry partners. What You Bring: - Minimum of 5 years of experience in customs brokerage or related logistics roles. - Strong knowledge of U.S. customs regulations and compliance requirements. - Proven leadership skills with experience managing a team. - Excellent communication and problem-solving abilities. - Proficiency with customs brokerage software and Microsoft Office Suite. - Detail-oriented with strong organizational skills. Bonus Points If You Have: - Experience with international trade compliance and import/export regulations. - Certification as a Licensed Customs Broker. - Familiarity with trade agreements and tariff classifications. - Experience working in a blended office and remote environment. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer flexible work arrangements including a blend of office and remote work. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative team environment. - We offer health, dental, and vision insurance, along with a 401(k) plan. Ready to Apply? Please submit your resume and cover letter to careers@clutchgloballogistics.com with the subject line "Customs Brokerage Manager Application." We look forward to hearing from you!
Oversee customs brokerage operations ensuring compliance with U.S. customs regulations and efficient shipment processing. | Minimum 5 years experience in customs brokerage or related logistics roles with strong knowledge of U.S. customs regulations and proven leadership skills. | Job Title: Customs Brokerage Manager Company Overview: Clutch Global Logistics, Inc. is a leading provider of comprehensive logistics and supply chain solutions, specializing in customs brokerage and freight forwarding services. With a commitment to innovation and customer satisfaction, we serve a diverse range of industries across the United States and globally. Our team is dedicated to delivering efficient, compliant, and cost-effective logistics solutions. Role Overview: As the Customs Brokerage Manager, you will oversee the customs brokerage operations to ensure compliance with U.S. customs regulations and efficient processing of shipments. You will lead a team of customs brokers and collaborate with internal and external stakeholders to streamline operations and maintain high service standards. What You'll Do: - You will manage daily customs brokerage operations, ensuring timely and accurate clearance of shipments. - You will ensure compliance with all U.S. customs laws, regulations, and company policies. - You will lead, mentor, and develop a team of customs brokerage professionals. - You will coordinate with clients, carriers, and government agencies to resolve customs issues. - You will implement process improvements to enhance operational efficiency and customer satisfaction. - You will monitor and report on key performance indicators related to customs brokerage activities. - You will stay updated on changes in customs regulations and industry best practices. - You will collaborate with other departments to support overall logistics and supply chain objectives. What You Bring: - Minimum of 5 years of experience in customs brokerage or related logistics roles. - Strong knowledge of U.S. customs regulations and import/export compliance. - Proven leadership experience managing a team in a fast-paced environment. - Excellent communication and interpersonal skills. - Proficiency with customs brokerage software and Microsoft Office Suite. - Detail-oriented with strong problem-solving abilities. Bonus Points If You Have: - Certified Customs Specialist (CCS) or Licensed Customs Broker certification. - Experience with international trade compliance and documentation. - Familiarity with trade agreements and tariff classifications. - Experience working in a blended office and remote work environment. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer flexible work arrangements including blended office and remote options. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative team environment. - We offer paid time off and wellness programs. Ready to Apply? Please submit your resume and cover letter to careers@clutchgloballogistics.com with the subject line "Customs Brokerage Manager Application." We look forward to hearing from you!
The Customs Brokerage Manager oversees customs brokerage operations, ensuring compliance with U.S. Customs regulations and managing client relationships. This role includes supervising a team of entry writers and collaborating to streamline brokerage workflows. | Candidates must be a current Licensed US Customs Broker or awaiting license, possess a college degree, and have at least one year of experience managing direct reports. Additionally, three years of relevant experience in customs brokerage or compliance is required. | Job Type: Full-Time (No Travel Required) Company: Clutch Global Logistics, Inc. Work Location: Blended (Office and Remote) - Lombard, IL Basic Overview of Role and Responsibilities: The CHB Supervisor – LCB is responsible for overseeing customs brokerage operations, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, managing client relationships, and leading a team of entry writers. This role combines deep technical knowledge of customs compliance with strategic department management to ensure accurate, efficient, and compliant import processing. The successful candidate will assume responsibility for the below function. Team Management & Oversight Supervise the team of entry writers Manage team performance to Key Performance Indicators (KPIs) Collaborate to streamline brokerage workflows to optimize entry processing time, reduce errors, and enhance client service Manage capacity and entry volume across the team to ensure high quality performance Co-lead weekly team huddles and identify Focus Areas Provide coaching to entry writing team and assist with performance reviews Customs Compliance Serve as a consultant on U.S. customs laws, regulations (e.g., 19 CFR), and partner government agency (PGA) requirements Act as escalation for entry questions and difficult entries (PGA’s, bonds, drawback, valuation) Oversee classification, valuation, and admissibility procedures Stay up to date with CBP rulings, trade policy changes, and industry developments (e.g., USMCA, Section 301/232/IEEPA, antidumping/countervailing duties) Client & Internal Collaboration Act as a senior liaison with clients on compliance matters, import requirements, and regulatory changes Collaborate with sales, operations, and finance teams to support client onboarding, questions, and issue resolution Assist with new account implementation Technology & Systems Work with Director of Compliance to enhance the CHB department’s use of CargoWise and assist with implementation of an AI solution Continued support of implementation of new systems and continuous process improvement New Product Development Identification of new products Development of new product offerings Implementation and oversight of new products General Traits Needed for Success: The ideal candidate will possess and display the below attributes. Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively. Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them. Managing Work - Balances multiple and often conflicting priorities; effectively manages time; Ability to multitask. Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Identifies solutions proactively; Exceed job requirements. Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help. Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help. Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion. Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly. Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel, Outlook, and PowerPoint. Experience of an Ideal Candidate: In addition to the above, all candidates must meet the below minimum requirements: Current Licensed US Customs Broker or awaiting License College Degree At least one year of relevant professional experience managing direct reports, ideally three years or more At least three years of relevant professional experience working in a customs brokerage or compliance manager department It is preferred, but not required, that candidates have the following: Related professional experience working with CargoWise system Compensation: Salary based upon experience Potential for Performance Bonus Annual Corporate Sponsored 401k Contributions Benefits: Paid Time Off (PTO) 401k Savings Plan (Traditional & Roth Plans) Health Insurance - employee and dependents PPO & HMO offered (Majority Funded by Employer) Dental Insurance - employee and dependents (Fully Funded by Employer) Vision Insurance - employee and dependents (Fully Funded by Employer) Short-term & Long-term Disability Insurance (Fully Funded by Employer) Group Life Insurance (Fully Funded by Employer) Various Additional Perks & Benefits For company information please visit us at www.clutchglobal.com
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