Latest Jobs

Own the sandbox product line’s vision, strategy, and revenue objectives while leading product managers and partnering across engineering, design, and security. | Requires 10+ years of product management experience, including three years of leadership, plus technical understanding of AI agents, software supply chains, and multi-year product strategy. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director, Product Management, Sandbox based in United States . We are looking for a strategic and hands-on product leader to shape the vision, strategy, and growth of a core sandbox platform. You will lead the full product lifecycle, from early concept development to delivery, adoption, and measurable business results. Managing and developing a team of 2–3 product managers, you will foster a culture of ownership, experimentation, and continuous improvement. Working across Engineering, Design, Security, and Go-to-Market teams, you will help build secure, accessible environments that support developers and the evolving needs of AI-powered software development. You will engage closely with developer communities, customers, and partners to strengthen an open ecosystem and deliver meaningful value. This is a remote-first leadership opportunity for someone who combines technical understanding, strategic thinking, and a strong bias for action. \n Accountabilities Own the sandbox product line, defining and executing its long-term vision, strategy, roadmap, revenue objectives, and overall results. Lead, coach, and develop a team of 2–3 product managers, establishing clear expectations and high standards for product quality and execution. Build a strong understanding of developer needs, customer challenges, and real-world workflows, ensuring these insights inform product decisions. Engage directly with developers and the broader community to identify opportunities and create solutions for current needs and future use cases. Drive product innovation around secure AI agent execution and orchestration within sandboxed environments. Promote intuitive, easy-to-adopt products by maintaining a strong focus on user experience, design quality, and usability. Guide product definition, prioritization, and scope in collaboration with Engineering, Design, Security, and Go-to-Market leaders. Translate company strategy into clear product direction and communicate priorities effectively to internal teams and external partners. Present product strategy, investment recommendations, plans, and progress to executive leadership, incorporating feedback into ongoing decisions. Use data, experimentation, and continuous learning to improve product performance, adoption, and customer outcomes. Requirements: At least 10 years of product management experience, including 3 or more years managing and developing product managers. Strong empathy for developers, with a genuine interest in understanding their needs through regular customer and user engagement. Demonstrated experience creating and deploying AI agents at scale, including navigating the technical and operational challenges involved. Experience building B2B or SaaS products, or a background in public cloud environments. Familiarity with software supply chain tools and/or software security. Ability to define a multi-year product vision and strategy and translate it into incremental, valuable, and deliverable product releases. Strong analytical skills, with the ability to use qualitative and quantitative data to guide decisions and coach teams to do the same. Excellent written, verbal, and visual communication skills, including the ability to simplify complex concepts and present effectively to executive stakeholders. Proven ability to collaborate and lead through influence across fast-moving, distributed, cross-functional teams. Experience managing products at different stages of maturity, from established or legacy offerings to new, greenfield products. A hands-on leadership approach, combining strategic direction with a willingness to contribute directly when needed. Work authorization: Visa sponsorship is not available for this position. Benefits: Competitive base salary: CA$276,150–CA$394,500 for candidates based in Canada. All full-time roles also include equity. Remote-first work environment, with offices in Seattle and Paris for optional connection and collaboration. Flexible scheduling and autonomy in managing working hours. Generous paid time off, quarterly wellness days, and a dedicated end-of-year wellness break. Home office setup support. Technology stipend equivalent to US$100 net per month. Annual learning and development stipend for conferences, courses, certifications, and other professional development. 16 weeks of paid parental leave after six months of employment. Medical coverage, retirement benefits, and paid holidays, with provisions varying by country. Company merchandise and branded gear. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Lead rare-disease observational studies that generate real-world evidence for drug development, regulatory submissions, and strategic business decisions. | Requires a degree and significant related research experience; preferred qualifications include a doctorate in epidemiology and experience with secondary data systems and observational study design. | Career Category Clinical Job Description HOW MIGHT YOU DEFY IMAGINATION? If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us. Observational Research Senior Manager - Rare Disease Live What you will do Let’s do this. Let’s change the world. In this vital role you will be responsible for research activities on the Rare Disease therapeutic area team. The CfOR Senior Manager is recognized as a strong scientific contributor and a first or contributing author for papers in peer-reviewed journals, abstracts for scientific congresses and internal reports that enhance the company’s mission. With a constantly increasing demand for information from regulatory and reimbursement agencies, Observational research (OR) has become a critical area in drug development and commercialization. Amgen’s Center for Observational Research (CfOR) partners with internal and external teams to generate real world evidence for multiple partners across the product lifecycle. The CfOR contributes evidence regarding the frequency and distribution of disease or the clinical burden of disease, the natural history or clinical course of disease, the design of clinical trials, cost and utilization patterns and the safety and effectiveness of interventions. Responsibilities: Designing and executing studies to support evidence generation such as identifying appropriate patient populations, assessing disease burden and resource utilization, obtaining product registrations and label-expansions, meeting post-marketing requirements/commitments and product differentiation. Finding opportunities to substitute for and/or complement interventional studies to reduce time and cost of drug development. Influencing cross-functional partners in the utilization and timing of non-interventional research to answer high-priority strategic business questions. Demonstrating real-world data and CfOR analytic approaches to inform high-value business decisions for multiple partners. Tracking business and functional priorities and aligning resources for those priorities. Contributing to the mission of the CfOR including progressing innovative epidemiological methods and analytical capabilities to support the CfOR’s leadership role within Amgen and the industry. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The qualified professional we seek is a Senior Manager with these qualifications. Basic Qualifications: Doctorate degree and 2 years of related research and scientific experience or Master's degree and 6 years of related research and scientific experience or Bachelor's degree and 8 years of related research and scientific experience or Associate's degree and 10 years of related research and scientific experience or High School diploma / GED and 12 years of related research and scientific experience Preferred Qualifications: Doctorate in Epidemiology or other subject with high observational research content. Experience in the design, implementation and analysis of observation research studies within Pharmaceutical and/or Public Health settings. Experience in research to support drug development. Experience working with secondary data systems including administrative claims, EMR and registries. Experience in observational research project planning and management. Excellent communication, presentation and interpersonal skills. Demonstrated experience working with and leading multi-disciplinary teams. What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 148,265.50USD -200,594.50 USD

Own positioning and messaging for enterprise B2B SaaS products, lead cross-functional go-to-market execution, enable complex sales, and scale marketing operations with AI-driven workflows. | Requires 6 to 15 years in enterprise B2B SaaS product marketing, experience enabling high-value sales cycles, executive presence, AI fluency, and skill translating technical architectures into compelling narratives. | Who We Are Bidgely (which means "electricity" in Hindi) is a Vertical AI company built for the utility industry, delivering appliance-level intelligence for every customer, grid asset, and hour of the year through our UtilityAI™ Platform. We're accelerating a clean energy future by giving utilities and their customers the ability to make smarter, data-driven energy decisions. Bidgely's platform is connected to 50M+ meters across over 50 utility deployments and is backed by over 20 patents. Our approach combines patented disaggregation science, generative AI for natural-language insight, and agentic AI for autonomous operations — giving utilities a level of individual-customer intelligence and grid insights that horizontal AI and legacy analytics platforms can't match. Bidgely has been named #7 in Applied AI on Fast Company's list of Most Innovative Companies in the World and recognized as a Utility Analytics Leader by Guidehouse. What We Do Powered by our unique patented technology, Bidgely's UtilityAI™ Platform transforms multiple dimensions of utility data — such as energy consumption, demographics, and customer interactions — into deeply accurate and actionable consumer energy insights. We leverage these insights to empower each customer with personalized recommendations tailored to their individual personality and lifestyle, usage attributes, behavioral patterns, purchase propensity and beyond. The same technology that powers Bidgely's customer suite also enables a set of powerful grid applications. From a distributed energy resources (DER) and grid edge perspective, Bidgely is accelerating utility innovation with data-driven solutions for solar PVs, electric vehicle (EV) detection, EV behavioral load shifting and managed charging, load forecasting, grid analytics, and rate designs. Bidgely's UtilityAI™ energy analytics platform provides deep visibility into generation and consumption for better peak load shaping and grid planning and delivers targeted recommendations for new value-added products and services. About the Role Bidgely is seeking an experienced, strategic, and AI-forward Senior Director of Product Marketing. This key leadership role sits at the intersection of product strategy, sales velocity, and market positioning. You will take full ownership of how Bidgely is positioned with customers, enterprise buyers, industry analysts, and internal teams, ensuring our strategic narrative directly accelerates revenue and scales pipeline. This role is designed for an established leader with 6 to 15 years of experience in enterprise B2B SaaS product marketing who thrives on bringing structure to complex environments, enabling $100K+ ACV enterprise deal cycles, and integrating AI workflows and agents across the GTM lifecycle. Key Responsibilities Strategic Messaging & Positioning: Establish a disciplined, defensible messaging and positioning framework across the enterprise. GTM & Account-Level Execution: Drive account-relevant GTM strategies and target account penetration that connect product capabilities directly to pipeline growth and deal velocity. Enterprise Sales Enablement: Support complex, long-cycle, multi-stakeholder enterprise deals ($100K+ ACV and beyond) with executive-ready messaging, competitive positioning, and buyer-persona enablement. Product Launch Rigor: Oversee comprehensive product launches, bringing repeatable structure, rigor, and cross-functional leadership across Product, Sales, and Executive teams. Market & Analyst Elevation: Elevate Bidgely’s market presence among enterprise customers, industry analysts, and key market influencers. AI-Driven GTM Innovation: Lead an AI-first product marketing practice, building and deploying AI agents and automated workflows to handle creative generation, content scaling, messaging, and market research across all GTM assets. About You 6 to 15 Years Experience: Demonstrated background in enterprise B2B SaaS product marketing within complex sales environments. Enterprise Deal Track Record: Proven success enabling multi-stakeholder, long-cycle enterprise sales at $100K+ ACV. Executive Leadership & Alignment: Strong track record partnering cross-functionally with C-level executives, Product management, and Sales leadership. AI Fluency & Workflow Deployment: Hands-on experience building or deploying AI agents and AI-driven workflows to accelerate writing, research, and creative content production at scale. Narrative Mastery: Proven ability to build defensible GTM frameworks and simplify complex technical architectures into compelling executive narratives. Required Skills Deep Product Mastery: Ability to understand technical product capabilities in extreme depth and translate them into revenue-driving GTM strategies. Executive Presence: High-impact communication and credibility across internal stakeholders and external enterprise buyers. Strategic Focus & Decisiveness: Decisive decision-maker capable of saying no to senior leadership when necessary to protect strategic focus. Operational Clarity: Structured thinker who thrives in lean, fast-paced environments and converts ambiguity into operational clarity. Preferred Skills AI Agent Integration: Experience building and deploying custom AI agents and workflows specifically tailored for GTM content scaling and market research. Benefits Medical, Dental, and Vision insurance from day one HSA, FSA, and DCFSA plans 401(k) plan Flexible paid time off Annual wellness stipend Annual professional development stipend Paid parental leave Mental health and wellness resources for you and your family Other Perks Mentorship: Access to mentorship from experienced industry leaders Flexible Work Arrangements: Remote-friendly scheduling built around how you work best Community Service Days: Paid time to volunteer for causes you care about Location Remote within the US with an overall 10-15% travel, primarily within North America. Salary and Compensation The base salary ranges from $160,000-$200,000 DOE. This role may also be eligible for a discretionary annual bonus and equity, subject to company policy. In accordance with the California Equal Pay and Pay Transparency laws, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. Diversity, Equity, Inclusion and Equal Opportunity At Bidgely we're on a mission to make a difference and build a workplace where every unique voice is heard and celebrated. Here, we believe that celebrating the unique backgrounds, perspectives and abilities of every employee makes an impact not only for our company internally but also for our clients, customers and community. We are an equal opportunity employer and believe that the inclusive atmosphere we build together will enable every person to grow, contribute and thrive. Our hiring decisions are based on your skills, talent, and passion – not on your background, gender, race, age, or the quirky way you dance at office parties. Bidgely is an EVerify employer.

Define product strategy for the learning platform and lead user research and continuous discovery, including strategic application of AI and machine learning. | Requires 6+ years in product design or management within SaaS, data, or AI-driven environments and a bachelor's degree; a master's degree and EdTech experience are preferred. | The Sr. Product Manager, Product Design & User Research, Sophia Learning serves as a senior product and design technology leader, responsible for defining and executing the long-term vision for Sophia Learning’s product ecosystem. This is a role for someone who has both managed products and designed them hands-on, owning product outcomes while personally doing the research and design work. This role drives the strategy that makes Sophia Learning’s platform user-centric, scalable, intelligent, and future-ready - centralizing customer data insights, enabling predictive analytics and experimentation, and applying artificial intelligence to enhance every aspect of the learner and partner experience. Operating at the intersection of product strategy, user experience design, and AI innovation, this leader partners with senior executives, business partners, data scientists, and engineering leaders to deeply understand user behavior and identify opportunities to move Sophia towards our future vision for learning, including implementing an agentic-enabled design system and driving the strategic application of AI across all Sophia Learning products. The Sr. Product Manager, Product Design & User Research, Sophia Learning operates as a senior leader in the product organization, influencing company-wide priorities, mentoring product peers, and aligning investments to Sophia Learning’s mission of expanding opportunity and access through education. Beyond design execution, this role owns the voice of the customer and carries accountability for experience direction: building a continuous discovery practice that shapes which problems Sophia should solve and securing executive alignment through research evidence and trade-off analysis rather than consensus. Essential Duties and Responsibilities: Define and lead the multi-year product strategy for the user experience of Sophia’s online learning platform, ensuring alignment with business goals and executive priorities. Establish and lead a continuous discovery and user research practice (interviews, usability testing, surveys, journey mapping) that keeps Sophia close to its learners and institutional partners, synthesizing research, behavioral data, and market signals into problem statements, personas, and prioritized opportunities. Guide the organization’s AI product vision and roadmap, collaborating with engineering, data science, and product leaders to align AI initiatives across multiple product areas. Lead initiatives to embed machine learning, natural language processing, and generative AI models into core Sophia Learning applications, driving automation and intelligent user experiences. Serve as a strategic advisor to executive leadership, translating research insights and technical opportunities into business value and influencing portfolio-level decisions. Establish design best practices and design review mechanisms that ensure consistent quality across the product. Own end-to-end experiences across learner, partner, and administrative workflows, translating user needs and business goals into flows, wireframes, and high-fidelity designs and partnering with Engineering to ensure design intent reaches production with a high bar for quality and accessibility (e.g., WCAG 2.1 AA). Oversee the design and delivery of a scalable, governed design system that centralizes design assets, establishing design standards, documentation, and accessibility models that make the system AI-ready for agentic development. Partner with Engineering, Data/Analytics, and AI teams to implement UX success metrics and an experimentation framework that supports predictive analytics, personalization, and automation. Mentor and coach other Product Managers, elevating design thinking, product strategy, and customer-centric thinking across the team, including research methods and rapid prototyping with the design system and agentic development tools. Represent Sophia Learning as an industry thought leader, contributing to the company’s credibility in AI for online learning, ethical AI, and data-driven learning experiences. Job Skills: Deep expertise in product design, user research, AI-driven product strategy, and large-scale platform systems. Proven ability to lead research and translate customer insight into product direction, influencing what gets built, not only how it looks. Equally comfortable defining requirements, prioritizing a backlog, and owning delivery as personally producing wireframes, high-fidelity designs, and prototypes. Strong understanding of modern design and prototyping tools, component-based design systems, accessibility standards, and component lifecycle management, including structuring design systems for agentic development and AI coding tools. Proven ability to bridge technical depth and executive influence, communicating complex technical concepts with clarity and confidence, and turning research findings into decisions. Demonstrated success leading cross-functional AI initiatives that span design, data engineering, product, and data science. Skilled in defining AI governance frameworks and human-centered AI design principles, ensuring responsible, compliant use of data and models. Exceptional leadership and mentoring skills; able to develop product talent and foster a culture of innovation, accountability, and technical and design excellence. Thought leadership in AI design strategy, personalization, and data ethics, with a focus on driving measurable impact for customers. Work Experience: 6+ years of product design and/or product management experience in SaaS, data platform, or AI-driven product environments, including hands-on design work (user flows, wireframes, high-fidelity UI) and ownership of product outcomes for complex, cross-functional product areas. EdTech experience preferred. Proven track record leading product design initiatives, including customer-facing AI initiatives, from concept through implementation preferred. Working familiarity with cloud data ecosystems (GCP, AWS, or Azure) and modern data and AI tools, sufficient to partner credibly with data science and engineering teams on feasibility, sequencing, and trade-offs. Hands-on depth is welcome but not required. Experience with behavioral analytics and experimentation tools preferred. Demonstrated success collaborating with executive stakeholders and technical leaders to deliver transformative business outcomes required. Experience establishing or scaling a research or continuous discovery practice, including research that changed a roadmap decision preferred. Education: Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, Engineering, Data Science, Cognitive Science, Learning Science, or a related field, (Master’s preferred) or equivalent work experience. Certificates, licenses and registrations: Generative AI Solution Development (preferred) Product strategy or continuous discovery coursework (e.g., Reforge, Pragmatic Institute, Continuous Discovery Habits) (preferred) Accessibility certification (e.g., IAAP CPACC) (preferred) Other: Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%). Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs. If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location. Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location. This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies. Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers. Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered. Able to access information using a computer. Other essential functions and marginal job functions are subject to modification. Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position. $160,000.00-$180,000.00 is the expected starting pay for this position. This offer is based on current budgetary guidelines and the additional factors outlined below. SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $133,600.00 - $200,400.00 - Salary If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.

Build and manage the Customer Experience organization’s operating model and annual plan, leading cross-functional initiatives, CX technology modernization, and metrics to improve retention and efficiency. | Requires 10+ years of operational leadership in CX, Customer Success, or GTM strategy, preferably in B2B SaaS, with experience scaling global operations, complex change, and C-level engagement. | Position: Director, Customer Experience Operations Reports To: Chief Customer Officer Department: Customer Experience Location: Remote, US Work Authorization: Right to work in the US required BlueVoyant is seeking a hands-on, builder-minded Director, Customer Experience Operations to join the Chief Customer Officer's leadership team. You will build the operational backbone that connects Deployment, Professional Services, Support, Customer Success, DFIR and the Security Operations Center (SOC) into one Customer Experience organization: the KPIs everyone trusts, the processes and playbooks that make good practice repeatable, and the systems that keep our data clean enough to drive real decisions. You will also run the program office for the CCO's 2027 operational plan, turning executive decisions into owned, tracked and delivered outcomes across CX, Sales, Product, Engineering, Finance and People. What You'll Do: CX Transformation Program: Own the portfolio of cross-functional CX initiatives in the 2027 plan, with a single decisions and actions log, named owners, milestones and a weekly operating rhythm. Report progress, risks and dependencies to the CCO and executive leadership team (ELT), and lead change management so new processes are adopted, not just launched. One Front Door for Customers: Make Support the single front door for every non-SOC request, with one ticket, one owner, a Sev 1–4 severity model, SLAs and entitlement checks. Define routing and handoffs across Support, SOC, Deployment, Professional Services, DFIR and Customer Success, replace Slack-based bug and feature requests with a trackable escalation process, and stand up customer self-service through a support portal, knowledge base and AI chatbot. CX Systems & Data: Partner with the CIO, Data and Engineering teams to own the CX technology roadmap, including ServiceNow, the Rocketlane PSA rollout, Salesforce, support tooling and AI deflection. Deliver a Customer 360 view, lead Customer Health Score v2 and the customer loss-reason taxonomy, and own post-sales Salesforce data hygiene with Sales Operations and Finance. Metrics Everyone Trusts: Build one CX dashboard and executive reporting covering gross and net retention, SOC SLA attainment and MTTA, support response and resolution times, CSAT and NPS, time-to-value and cost-to-serve. Track SOC alert volume by customer and tier, launch CSAT after every support case and a twice-yearly independent NPS survey, and measure Professional Services and DFIR utilization, realization and margin. Onboarding & Time to Value: Work with Deployment to reduce onboarding from around 90 days to 45–60 days through standard prerequisites, packaged deployments and days-to-value tracking, and design clean handovers to Support, the SOC and Customer Success. Margin & Entitlement: Make service descriptions, entitlements and contract terms operational so we deliver what we sell and charge for what goes beyond it. Support the move to a paid Premier Support tier, managed collectors as a paid service and a fair-usage policy, and design approval and tracking for service credits and term extensions. Capacity Planning & Organization Design: Lead capacity planning and resource models across CX, including CSM coverage by customer tier, the SOC follow-the-sun model and spans of control, and support compensation and incentive operations for customer-facing teams. Quality & Continuous Improvement: Run root cause analysis and after-action reviews with a central record of customer communications, embed outage and incident communication processes, and build and lead a small, high-performing CX Operations team that uses AI and automation to scale. What Success Looks Like in Your First 12 Months: Every non-SOC customer request runs through one front door, with severities, SLAs and an owner until it closes. The ELT reviews one trusted CX dashboard each month, and retention, SLA and CSAT trends are moving in the right direction. Customer 360 and Health Score v2 are live and used before every executive customer conversation. Median onboarding is 60 days or less, and requests for credits and extensions are falling. The 2027 plan's initiatives have owners, dates and visible progress. What You'll Bring: You're a builder, not a spectator: a credible, low-ego operator who turns ambiguity into structure, holds peers across Sales, Product, Engineering and Finance to account, and makes change stick. 10+ years of operational leadership in Customer Experience, Customer Success, Support, Revenue Operations or GTM strategy, ideally in B2B SaaS or managed services. A track record of scaling global CX operations across the US, EMEA and APAC, and of working directly with C-level leaders. Proven program and change leadership, having run multi-team transformations and made them stick. Deep expertise in customer health scoring, churn analysis, retention forecasting and capacity planning. Hands-on experience owning and modernizing CX technology such as ServiceNow, Salesforce, PSA tools, customer success platforms and support deflection or AI tools. Strong analytical skills, with the ability to turn complex data into clear insight and executive recommendations using BI tools such as Power BI, Tableau or Snowflake. Comfort with commercial detail, including service descriptions, entitlements, pricing and margin. A collaborative style and the credibility to influence and align senior peers. Nice to Have: Experience in cybersecurity, MDR, MSSP or another managed security services business. Experience implementing a PSA platform (e.g. Rocketlane) or launching customer self-service and AI-driven support deflection. Experience designing paid support tiers, fair-usage policies or entitlement models. Education: Bachelor's degree or equivalent practical experience. Why BlueVoyant? Build the operating backbone of a global CX organization from the ground up, with a seat on the Chief Customer Officer's leadership team and real influence on the 2027 plan. Shape how BlueVoyant delivers across Deployment, Professional Services, Support, Customer Success, DFIR and the SOC, using modern CX tooling, data and AI to drive measurable customer outcomes. Join a global, mission-driven cybersecurity company defending organizations worldwide with cutting-edge data, technology, and expertise. Competitive compensation and a comprehensive benefits package, with support for wellbeing, development, and career growth. About BlueVoyant BlueVoyant is an AI-driven cybersecurity company dedicated to standing between our customers and cyber threats. By combining human, artificial, and proprietary intelligence, we deliver a unified solution that protects every organization’s network, identities, vendors, and digital footprints as a single attack surface. The company’s award-winning Microsoft Security expertise helps organizations maximize their security investments while reducing risk and ensuring compliance. Led by CEO, John Hernandez, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies. Founded in 2017 by Fortune 500 executives, including Chairman of the Board, Jim Rosenthal, Vice Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, London, Budapest, and Latin America and is committed to building a workplace where talented people are empowered to do their best work in the fight against global cyber threats. All employees must be authorized to work in the United States of America. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Disclaimer: Please note that pursuant to contractual requirements and applicable law, for employees to perform work on some of the company's federal contracts, U.S. citizenship is required. Accordingly, an employee's ability to perform work on such contracts is contingent upon the company's verification of the employee's citizenship status. #LI-AH1 #LI-Remote Important Information for Applicants: BlueVoyant uses AI-assisted tools within our applicant tracking system to help identify candidates whose experience and skills best match the requirements of a role. This technology provides hiring teams with added insights to support fair and efficient hiring decisions. All applications are reviewed by a member of our hiring team, and final hiring decisions are made by humans, not AI. By submitting your application, you acknowledge that AI tools may assist in the evaluation of your resume as part of the recruitment process. Interview Expectations: As part of our interview process, we assess your experience through real-time discussion, so we expect responses to be your own. While we embrace the use of AI within our business and recruitment process, we do not permit its use during interviews. Any suspected use of AI during an interview will be challenged, and this may include the use of detection tools. BlueVoyant Candidate Privacy Notice: To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - Candidate Privacy Notice

You would manage journal manuscript submission and peer review while shaping editorial content to support membership growth, revenue, and organizational thought leadership. | The role requires a bachelor's degree, at least eight years in publishing or editorial strategy, and proficiency with peer-review systems, open-access models, and digital content platforms. | About us The American Health Information Management Association (AHIMA) is a global nonprofit membership organization representing professionals who manage the health information essential to delivering quality healthcare. We have more than 67,000 members and credential more than 100,000 AHIMA health information professionals. In our mission to empower people to impact health, our core values guide our business and our actions. We have integrity in our work and relationships. Our passion for doing the right thing and sharing knowledge and resources makes us trustworthy, credible, and accountable leaders. We act boldly with intention. We go after big ideas and big challenges with purpose because we recognize the influence and impact our work on people's health, safety, and well-being. We are inclusive so that humans are at the center of everything we do. We see the whole person and respect the inherent dignity of every human. We make space for different voices and opinions to help us get the best results. Diversity and equal opportunity AHIMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity, race, color, religious creed, national origin, age, sexual orientation, physical or mental health disability, or protected veteran status. At AHIMA, we come to work every day to help make healthcare better through the trusted use of health information - from the operating room to a smartwatch - no matter when or where it is accessed. Position Summary: The Editorial Director will contribute content and strategic direction for AHIMA's portfolio of editorial and research publications, the bi-monthly magazine Journal of AHIMA (JAHIMA) and the Association's scholarly, peer-reviewed research journal, Advances in Health Information Science and Practice (AHISP). This primary focus of the position is to reinforce AHIMA's reputation as a clear, impactful thought leader for existing and potential members, reporters, academic institutions, C-suite leaders, health policy makers and patients. This person will manage the Association's editorial content calendar with a goal of growing membership and increasing revenue through data-driven editorial strategy and strong cross-functional collaboration. Secondary work may include cross-pollination of AHISP and JAHIMA content with AHIMA's website and various email properties. For AHISP, this role works closely with the journal's member Editor-in-Chief, editorial board, and publisher, to increase the digital publication's profile while following industry best practices for research publications. This person is responsible for overseeing the full manuscript lifecycle, optimizing peer review workflows, and implementing publishing best practices to improve submission growth, reduce time to decision, and enhance author, reviewer and reader experiences. For the Journal of AHIMA, the Editorial Director must lead the development of timely, authoritative and engaging editorial content that informs and inspires AHIMA members and health care stakeholders while advancing the Association's mission and strategic priorities. This role is responsible for identifying emerging trends, regulatory changes and workforce issues affecting health information and health care delivery. Key Responsibilities: Lead and manage the end-to-end manuscript submission and peer review process, ensuring quality, integrity and timeliness. Coordinate closely with the Editor-in-Chief, editorial board and reviewers to maintain rigorous scholarly standards. Provide developmental editing support and enforce editorial policies, including ethical publishing and AI usage guidelines. Oversee daily journal operations, including management of the manuscript submission system (e.g., PeerTrack) and coordination with the publisher (KnowledgeWorks Global). Implement process improvements that reduce time to first decision (target: 6–8 weeks) and total publication timeline (target: under 6 months). Monitor and report on key performance metrics such as submission volume, turnaround times and acceptance rates. Develop and execute a roadmap for journal indexing and discoverability. Ensure compliance with requirements for DOAJ, Google Scholar, Scopus, PubMed Central and Web of Science (ESCI). Partner with internal and external stakeholders to strengthen journal credibility, citation performance and readiness for Impact Factor evaluation. Expand and support a high-performing editorial board and reviewer pool. Train editors and reviewers on systems, expectations and best practices to ensure manageable workloads and consistent review quality. Maintain and enhance AHISP's gold open access model, ensuring compliance with licensing, accessibility and transparency standards. Stay current on trends in open access and scholarly publishing to inform innovation and continuous improvement. Develop and implement a comprehensive marketing strategy to increase journal visibility, submissions and readership. Collaborate with AHIMA marketing channels (e.g., SmartBrief, Journal of AHIMA, social media platforms such as LinkedIn and X) to promote published content and elevate author profiles. Leverage publisher-provided analytics tools to track manuscript views, citations and engagement. Establish year-over-year growth targets and use data to inform strategic decisions and operational improvements. Serve as a key contributor to AHIMA's academic publishing and thought leadership initiatives. Collaborate across departments and provide subject matter expertise on scholarly publishing, journal operations, and research dissemination. Collaborate with partners (e.g., ACHIIM) to offer continuing education (CE) credit opportunities for peer reviewers. Create a quarterly content calendar covering high-value topics across domain areas with an appropriate mix of article formats (long-form, short-form, multimedia). Ensure the calendar contains at least four continuing education quiz-granting articles per month. Establish strong relationships with internal stakeholders and to build a stable of contributors who can deliver on the content plan. Write articles as needed and edit all articles with an eye for house style and opportunities for cross-linking to other AHIMA content and products in a way that facilitates clear user journeys for members based on their discipline. Post articles to the JAHIMA website no less than once per week. Monitor KPIs and metrics on a monthly basis, reporting tracking, learnings, and growth in a strategic format to the AHIMA Executive Team. Work with SEO SMEs on the Marketing/Communications team to optimize article timing and traffic. Provide competitive gap analysis and digital reporting on JAHIMA's market share. Work with the AHIMA Sales team to identify new revenue opportunities including ad sales, branded content, and affiliate revenue. Collaborate with the Marketing/Communications team to ensure cross-channel coverage of JAHIMA content, including email and social media. Work creatively to ensure JAHIMA serves member needs while also engaging outside audiences such as prospective members and C-suite healthcare leaders. Identify opportunities for cross-pollination of content between JAHIMA and AHISP to maximize reach and impact of AHIMA's publishing portfolio. Knowledge and Skills Requirements: Bachelor's degree in health information management, journalism, digital media, publishing, communications, English or related field. At least 8 years of publishing experience spanning editorial strategy, academic or research journal management, and/or digital content development. Demonstrated experience managing peer-reviewed journal workflows and editorial processes. Experience with manuscript submission and peer review systems (e.g., PeerTrack). Strong knowledge of open access publishing models and indexing requirements. Exceptional writing, editing and communication skills. Proven ability to improve operational workflows and reduce publication timelines. Experience preparing journals for indexing in DOAJ, Scopus, or Web of Science. Familiarity with health information science, informatics or healthcare research. Knowledge of publication ethics, peer review standards and research integrity. Experience working with external publishing partners or vendors. Demonstrated experience establishing and executing editorial strategy for digital media, including content calendars, style guides, and standard operating procedures. Strong, clear writing ability with a passion for spotting trends and keeping abreast of news in the health information management industry. Experience with digital publishing platforms, analytics tools, and SEO best practices; experience with HubSpot preferred. Proven track record of boosting brand traffic, readership, and revenue through data-driven editorial decisions; professional association experience is preferred.

Design and develop insurance products and coverages, lead state expansion, and work with actuarial and compliance teams to improve pricing and risk analysis. | Requires 5+ years of insurance product development experience, state expansion and pricing model expertise, hands-on AI/ML tools, and regulatory compliance knowledge. | Quick Summary You'll design new insurance products and features, then drive their rollout across new and existing states. 5+ years of product development experience required. Who We Are Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it hardest. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we're building products that are clear, fair, and help homeowners feel confident — so homeowners aren't left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 14 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability foster outstanding growth, attract marquee investors, and earn recognition and accolades, including: - Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) - Forbes' America's Best Startup Employers (2026) - Inc. 5000 Fastest-Growing Private Companies - Forbes' Fintech 50 (2023-2026) - Great Places to Work Certified (2024-2026) Most importantly, we're building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we're building, visit kin.com and see how we work (https://www.linkedin.com/company/kin-insurance/life/kin/). The Opportunity We're looking for a Pricing and Risk Manager to help us build the next generation of insurance products and coverages as well as expand Kin's footprint across states. This role sits at the intersection of pricing strategy and product development — turning market insight and risk analysis into new coverage options, rating features, and pricing enhancements that customers actually feel. This is a hands-on, builder-focused role. You won't be managing a team — you'll be directly shaping the products and features that power Kin's growth, from initial concept through launch in both new and existing states. Your work will directly influence how competitively and confidently Kin can enter new markets and deepen its presence in current ones. Your Responsibilities Design and develop new insurance products, rules, coverages, and enhancements that improve competitiveness and customer value Lead state expansion efforts by building and launching pricing models for new states, and optimizing existing state models for performance Own the research and proposal of new products, rules, coverages, and enhancements Own the end-to-end rollout process, from initial pricing analysis through launch and post-launch monitoring Leverage AI and machine learning tools to enhance pricing accuracy, uncover emerging risk patterns, and accelerate analytical workflows Partner cross-functionally with actuarial, product, and compliance teams to ensure new features are technically sound and regulator-ready Build and maintain dashboards and KPIs that track the performance of newly launched products and pricing features Translate market and competitive research into concrete product recommendations and pricing adjustments Identify opportunities for pricing innovation ahead of state expansion, ensuring readiness for regulatory review and market entry Success in This Role In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create. You'll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin's mission forward. Along the way, you'll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve. By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you've helped make. New pricing products or features have been successfully launched, showing meaningful impact to growth goals State expansion pricing models are built, validated, and ready for regulatory submission AI/ML tools are actively integrated into the pricing development workflow, improving speed or accuracy of analysis Cross-functional partners trust this person's product recommendations and rely on their analysis to make launch decisions What You'll Bring 5+ years of insurance product development experience Demonstrated experience building or launching new insurance products, features, or rating enhancements Experience supporting state expansion efforts, including new-state pricing model development and regulatory readiness Hands-on experience applying AI and machine learning tools to pricing, underwriting, or risk workflows, with measurable results Strong understanding of regulatory modeling and compliance requirements across multiple states Ability to translate market research and competitive analysis into concrete pricing and product recommendations Comfortable partnering cross-functionally with actuarial, product, and compliance teams without formal authority over those teams Homeowners insurance experience preferred but not necessary How We Hire We believe a great hiring experience should be clear, respectful, and human. We will accept applications for this position until January 18th. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin's in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step How we work We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. We assume the best in each other and challenge ideas, not intentions. We show up, work hard, and play to each other's strengths — because that’s how great teams win. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation — it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. Where we work We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 32 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 41 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. EEOC statement Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

Lead programs that protect human research participants, ensure regulatory compliance, and strengthen research infrastructure through strategic planning and collaboration. | Requires a bachelor’s degree, preferably an advanced degree, and at least eight years of relevant experience with strong strategic and leadership capabilities. | Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a National Executive Programs Lead, Human Research Protection! This position can be home-based within the U.S. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs. Responsibilities The National Executive Programs Lead, Human Research Protection, provides leadership for creating and leading the protection of human research participants for the institution. This position is responsible for institutional compliance with international, federal, and state rules, regulations, guidance, and laws regarding the conduct of research involving human research participants. Strategy: Create a culture of collaboration and business acumen to attract sponsors and external collaborators and to empower investigators, with a strong focus on portfolio growth in high-impact areas of research. Contribute to the Association’s strategic planning initiatives. Respond to financial, compliance, or institutional challenges that are at the intersection between research operations and research compliance. Act as sponsor of applicable policy and procedure, leveraging team contributions and input to develop, document, communicate, and enforce institutional policy pertaining to research operations. Ensure that operational activities are conducted in a manner that effectively meets federal guidelines and supports the Association's needs. Operational Excellence: In partnership with other Association’s business units, build and grow business unit services in the areas of Pre-Award, Post-Award, Regulatory Compliance, Clinical Operations Support, and Information Technology. Identify, lead, and direct process/quality improvement activities for the Association’s research enterprise. Serve as an expert resource to researchers to manage issue escalation/resolution, achieve and maintain high levels of customer service, and manage the full range of research infrastructure. Provides training for staff and investigators. Performance Improvement: Promote a management environment guided by exceptional customer service and continuous process improvement, while preserving institutional protections, engaging in proactive cost-recovery strategies, and harmonizing existing and new technology assets. Measure and present results of improvement efforts and ongoing performance measures of processes. Team Leadership & Development: Build a culture of excellence, consistency, accountability, coaching, and professional development. Lead, mentor, and manage a team of senior managers, managers and coordinators within the HRPP. Cross-Functional Collaboration: Act as a strategic advisor on human subject research protection, risk management, and operational impact. Facilitate clear communication and guidance to internal teams regarding human subject research protection policies and processes. Work closely with the Office of Funded Programs, Research, Community Impact, Science Operations, Finance, Legal, Mission Advancement, National Corporate Relations, and various implementation leaders to coordinate execution of the Association’s HRPP. Qualifications Bachelor’s degree in Business Administration, Science, or a related field preferred (JD, MD, PhD, MHA, MBA) or equivalent experience. Minimum eight (8) years of experience. Demonstrated excellence in strategic thinking, storytelling, executive communications, and cross-functional collaboration. Experience leading teams, managing in a matrixed environment, and managing senior-level partnerships across multiple business lines. Excellent written and verbal communication skills, including the ability to present to senior leaders. Ability to travel up to 25% locally and overnight. Preferred experience: Advanced degree in Business Administration, Science, or a related field preferred (JD, MD, PhD, MHA, MBA). Compensation & Benefits The minimum salary is $124,200.00, and the midpoint of the range is $165,600.00. Pay is commensurate with experience; geographic differentials may apply to the pay range. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details. Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed. Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position. Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation. Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule. Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization. The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are. At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills? Click here to see other opportunities. In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment. EOE/Protected Veterans/Persons with Disabilities #AHAIND2, #LI-Remote

Lead internal and external communications initiatives, advise senior executives, and turn complex technical and clinical information into clear narratives for varied stakeholders. | Requires a relevant bachelor’s degree, at least eight years of corporate or strategic communications experience, and strong storytelling, executive support, and media-relations skills. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Manager, Communications Business Partner based in the United States. The Manager, Communications Business Partner will lead strategic internal and external communications initiatives supporting business growth, innovation, and organizational reputation within the nuclear and precision healthcare sector. This role serves as a trusted communications advisor to senior executives, translating complex clinical, technical, regulatory, and operational topics into engaging and accessible messages. You will develop integrated communication strategies that strengthen employee engagement, support commercial objectives, and increase visibility across the healthcare industry. Working closely with executive leadership and cross-functional teams, you will shape compelling narratives around radiopharmaceuticals, nuclear pharmacy services, precision diagnostics, and patient-centered innovation. The position combines executive communications, media relations, digital storytelling, internal engagement, and reputation management. You will also support sensitive business situations and high-profile initiatives, ensuring consistent messaging and protecting organizational credibility. This is an exciting opportunity for an experienced communications professional to influence business strategy and contribute to innovation in a dynamic healthcare environment. \n Accountabilities Develop and execute integrated internal and external communications strategies aligned with business priorities, commercial objectives, organizational culture, growth initiatives, and enterprise-wide goals. Build strategic communication plans supporting business development, operational improvements, innovation milestones, and organizational transformation. Act as a trusted communications advisor to senior executives and business leaders, recommending messaging approaches that strengthen alignment, employee engagement, stakeholder awareness, and business performance. Establish communication metrics and reporting frameworks to evaluate campaign effectiveness, audience engagement, and overall business impact. Maintain a strong understanding of the nuclear and precision healthcare business, industry developments, competitive dynamics, customer expectations, and regulatory requirements. Partner with executive leadership to develop speeches, presentations, talking points, leadership announcements, video scripts, briefing documents, and other executive communications materials. Prepare senior leaders for town halls, customer meetings, media interviews, conferences, industry events, and public speaking engagements. Develop and coordinate internal announcements, organizational updates, and change management communications. Create, manage, and distribute content across internal communication channels, including intranet platforms, Viva Engage, digital signage, team huddle guides, and employee newsletters. Support internal culture, employee engagement, and organizational awareness initiatives through relevant and compelling communications. Coordinate content development and logistical planning for executive events, including audiovisual requirements and related communication materials. Manage the creation and publication of weekly business newsletters, highlighting innovation, operational excellence, customer impact, patient outcomes, and employee contributions. Advise business leaders on external speaking opportunities, third-party endorsements, media requests, and other visibility initiatives. Collaborate with enterprise communications and public relations teams to identify and promote stories that strengthen brand awareness and industry positioning. Develop external communication materials, including press releases, fact sheets, key messages, FAQs, and executive profiles. Support media relations activities by coordinating responses to inquiries, identifying proactive media opportunities, and managing relationships with external agencies and vendors. Drive thought leadership initiatives, industry award submissions, and executive participation in relevant conferences and public events. Develop and coordinate social media content in collaboration with corporate communications teams, executives, and business stakeholders. Align business unit social media initiatives with broader enterprise social media strategies and brand guidelines. Support crisis and issues management communications involving sensitive business matters, operational disruptions, regulatory developments, and reputational risks. Prepare response strategies, messaging frameworks, talking points, and communication plans for business-critical situations. Work with enterprise communications and business leadership to maintain stakeholder confidence and protect organizational reputation during challenging circumstances. Requirements Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related discipline, or equivalent professional experience. A relevant degree is preferred. 8+ years of professional experience in corporate communications, public relations, strategic communications, or a related field. Demonstrated ability to develop and deliver tailored communications for executive leadership, employees, customers, media representatives, and industry stakeholders. Exceptional storytelling skills, with a proven ability to transform complex business and technical information into clear, engaging, and compelling narratives. Experience developing and implementing strategic communication plans directly connected to measurable business objectives. Strong expertise in executive communications, media relations, corporate reputation management, and stakeholder engagement. Experience supporting senior executives and working across complex, multidisciplinary business organizations. Familiarity with digital communication platforms, social media management, intranet publishing, and communication analytics tools. Advanced proficiency in Microsoft PowerPoint and Excel, with the ability to create impactful presentations, reports, and communication materials. Excellent written and verbal communication skills, with strong attention to detail and the ability to communicate clearly and concisely. Strong interpersonal and influencing skills, with the confidence to advise senior leaders and collaborate effectively with diverse stakeholders. Ability to manage multiple projects simultaneously, prioritize competing demands, and consistently deliver high-quality work under tight deadlines. Strong organizational and time management skills, combined with a proactive and solutions-oriented mindset. Adaptability, professional judgment, and the ability to operate effectively in a dynamic, fast-paced environment. Ability to work independently, manage complex projects, recommend process improvements, and develop new communication approaches. Demonstrated leadership capabilities, including the ability to mentor and support less experienced colleagues. Benefits Annual Salary: $89,000–$127,200, depending on geographical location, education, experience, skills, and internal compensation considerations. Performance Bonus: Eligibility for additional bonus compensation. Healthcare Coverage: Comprehensive medical, dental, and vision insurance. Paid Time Off: Paid leave to support work-life balance and personal needs. Retirement Savings: 401(k) retirement savings plan. Health Savings Account: HSA options to help manage eligible healthcare expenses. Flexible Spending Accounts: FSA options for healthcare and dependent care expenses. Early Wage Access: Access to earned wages before scheduled payday through myFlexPay. Disability Coverage: Short-term and long-term disability insurance. Paid Parental Leave: Support for employees and their families. Work-Life Resources: Programs and resources designed to support personal well-being and professional balance. Healthy Lifestyle Programs: Initiatives supporting physical health and overall wellness. Remote Work Flexibility: Nationwide remote working arrangement. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Own and improve change and configuration management practices, facilitate change boards, and maintain traceability across engineering, test, and integration environments. | Requires a bachelor’s degree, at least five years of progressive configuration or change management experience, proficiency in Jira and Git, and experience with systems engineers and governance bodies. | Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Change Controls, Change Management Processes, Collaboration Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Configuration and Change Manager Apply your expertise to mature how we baseline, track, and control change across engineering, test, and integration environments at GDIT. Here, you’ll support our customers’ most important missions with smart, scalable solutions while we support you in growing and developing your career in technology. MEANINGFUL WORK AND PERSONAL IMPACT As a Configuration and Change Manager, you will bridge Engineering, Test, Integration, Lab, and Model-Based Systems Engineering (MBSE) to bring discipline, traceability, and clear ownership to how changes are baselined, gated, and approved. Job Description: Own and mature the Change & Configuration Management practicer, including governance, workflows, and continuous improvement of baselining and approval processes. Establish and maintain configuration baselines across systems, software, and documentation, and prevent configuration drift. Stand up and enforce change workflows, including intake, impact assessment, approval boards, and documented disposition of changes. Author and maintain governing documentation for the Change & Configuration Management practice, including the Change Management Process, board charters, CM Plan, and other supporting material. Enforce adherence to configuration and change control processes across all program teams (inclusive of the engineering, test, and integration teams). Experience administering version control practices (i.e., GIT), tying code and configuration changes back to approved change records. Maintain and evolve Jira-based change and configuration workflows, including issue types and approval boards, to support the Change & Configuration Management practice. Facilitate Change boards (Internal Engineering Review Board (ERB) and the Change Advisory Board (CAB)) Collaborate with engineers and Scrum Masters to align change and configuration activities with sprint and release schedules. Maintain traceability between changes and approved scope, reducing rework, risk, and complexity across environments and releases enabling cross collaboration Engineering, Test, Integration, Lab, and MBSE. Maintain traceability between changes and approved scope, reducing rework, risk, and complexity across environments and releases. Enable cross collaboration Engineering, Test, Integration, Lab, and MBSE. WHAT YOU’LL NEED TO SUCCEED Bring your software development expertise and drive for innovation to GDIT. The Configuration and Change Manager must have: Education: Bachelor’s degree in engineering, Computer Science, or a related field, or equivalent experience in lieu of a degree. Required Experience: 5+ years of progressive experience in configuration management or change management, including direct experience owning and enforcing configuration and change control processes. Strong background working with systems engineers and with approval/governance bodies such as Change Boards. Required Technical Skills: Experience using Jira to manage change records, configuration items, and work backlogs within an Agile/Scrum delivery environment. Experience with Git repository management and version control practices, applied to configuration control. Desired Technical Skills: Experience configuring workflows, issue types, and approval gates in Jira or a comparable work-management platform. Desired Certifications: ITIL 4 Foundation or higher, configuration management certification (e.g., CMII), Agile/Scrum certification (e.g., CSM) is a plus. Security Clearance Level: Secret Required Skills and Abilities: Strong attention to detail and process discipline; ability to enforce standards consistently across cross-functional engineering and test teams; strong written and verbal communication skills to author governance documentation and lead approval board discussions. Preferred Skills: Experience working with Government customers; experience operating in a hybrid engineering/ITSM environment rather than a traditional service-desk setting. Location: Remote. Up to 25% travel GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off Flexibility: Full-flex work week to own your priorities at work and at home Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $97,968 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans