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Lead development of digital products through market research, cross-functional collaboration, roadmap management, and data-driven product strategy. | Requires 5–7 years delivering complex data and analytics products in large organizations, with a bachelor's degree preferred and healthcare or pharmaceutical analytics experience. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Contribute to product strategy by leading the development and enhancement of digital products or services. Conduct market research, collaborate with cross-functional teams, identify product features and collaborate with technical teams through the product development lifecycle. Apply expertise in data and analytics insight generation, and market trends to help drive the success of platform and ensure they meet customer needs and expectations. Primary Responsibilities • Ensures the efficient management, prioritization, and delivery of the platform roadmap • Gather, analyze, and translate data and requirements: Consolidate timelines, dependencies, and operational needs into actionable insights for stakeholders • Help manage the platform roadmaps to provide visibility of risk and improvement options to maintain a proactive attitude among the delivery team. • Develops ideas that co-exist with existing technology and products while maintaining compliance with the organization's regulatory, safety, quality, and confidentiality protocols and standards. • Conducts complex analysis of qualitative and quantitative data to influence product features and prioritization. • Under general direction, drives continuous cross-communication across functional units and stakeholder groups, establishing relationships with collaborators at every organizational levels • Assesses product iterations, schedules, releases, and roadmaps to maintain speed to market and differentiation. Required Qualifications Experience 5-7 years of experience supporting the delivery of complex data and analytics products. Experience working within large, matrixed organizations. Proven experience coordinating cross-functional initiatives and collaborating with diverse stakeholder groups. Experience leveraging data and analytics to support product strategy and decision-making. Education Bachelor's degree preferred, specialized training, or relevant professional qualification. Preferred Qualifications Experience using pharmaceutical industry data products such as IQVIA, Symphony Health, or similar platforms to generate insights and recommendations. MBA or management consulting experience with exposure to healthcare or pharmaceutical analytics strategy. Experience developing strategic analyses, business cases, and executive-level presentations. Ability to recommend strategy, operational improvements, and new product or service offerings. Experience conducting market research and competitive assessments. Familiarity with emerging Artificial Intelligence (AI), Machine Learning, and Data Science capabilities. Experience working within healthcare, pharmaceutical, or life sciences organizations. Skills & Competencies Strong problem-solving and decision-making abilities. Strong collaboration and teamwork skills. Excellent verbal, written, and presentation communication skills. Ability to simplify and communicate complex concepts to various audiences. Demonstrated success influencing stakeholders and driving alignment across functional teams. Strong analytical capabilities with experience generating insights from complex data sets. Strong organizational skills with the ability to manage multiple priorities simultaneously. Why Join Us This role offers the opportunity to help shape innovative digital products and analytics-driven solutions that deliver meaningful value to customers and stakeholders. You will work alongside cross-functional teams, leverage advanced analytics and emerging technologies, and play a key role in driving product innovation, customer satisfaction, and business growth. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $101,970.00 - $203,940.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 11/21/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Advise government clients on adopting legal AI solutions, manage account success plans, and coordinate teams to improve measurable outcomes and account growth. | Requires a bachelor’s degree, at least five years in customer success or account management, and a law degree or substantial experience with legal professionals, plus knowledge of government operations, procurement, and legal workflows. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Success Manager, Government – Legal based in the United States. The Customer Success Manager will guide federal, state, and local government customers in adopting and maximizing the value of innovative legal AI solutions. Acting as a strategic advisor, you will build trusted relationships with government leaders, understand their operational priorities, and translate complex legal workflows into practical AI-powered use cases. You will manage a portfolio of customers, proactively monitor adoption and account health, and develop tailored success plans that deliver measurable outcomes. Working across customer organizations and internal teams, you will support training, change management, and continuous improvement throughout the customer lifecycle. This is a remote opportunity for a customer-focused professional passionate about legal technology, public-sector transformation, and helping government institutions work more effectively. \n Accountabilities Build and maintain strategic relationships with senior executives and key stakeholders across federal, state, and local government customers, serving as a trusted advisor throughout the customer journey. Understand customer objectives, operational environments, and legal workflows to identify opportunities where legal AI solutions can address business challenges. Develop collaborative customer success plans that define desired outcomes, implementation priorities, and measurable value. Design tailored AI-powered workflows and use cases that support government legal professionals and improve the way legal work is performed. Guide customers through change management by securing executive sponsorship, identifying internal champions, and developing strategies that encourage adoption across their organizations. Partner with customer education teams to ensure users receive appropriate training and have the support needed to use solutions effectively. Proactively manage a portfolio of accounts, prioritizing engagement based on adoption, customer health, and other key performance indicators. Lead executive business reviews to demonstrate delivered value, assess progress, address challenges, and establish joint roadmaps for continued success. Identify opportunities to strengthen customer satisfaction, improve retention, reduce churn, and support account expansion. Anticipate customer needs and resolve issues promptly while respecting government protocols and procurement requirements. Represent the voice of the customer by sharing feedback and insights with internal Product, Engineering, Sales, Marketing, and Support teams to inform future enhancements. Collaborate cross-functionally to improve the customer experience and achieve shared business objectives. Requirements: Law degree, formal legal education, or substantial professional experience working with attorneys or other legal professionals. Experience within government organizations, courts, or public-sector legal environments is highly desirable. At least 5 years of experience in Customer Success, Account Management, or a related customer-facing role, ideally within SaaS or subscription-based business models. In-depth understanding of government agency operations, including the ability to navigate complex bureaucratic structures and stakeholder environments. Familiarity with government procurement processes, compliance requirements, and established public-sector protocols. Strong sense of urgency and sound judgment when responding to government customer concerns and operational needs. Excellent relationship-building, communication, and stakeholder management skills, with the ability to engage confidently with senior executives. Proven ability to act as a strategic customer advisor, understand business priorities, and translate them into actionable success strategies. Customer-focused and proactive approach to problem-solving, with an emphasis on measurable outcomes, adoption, and satisfaction. Strong collaboration skills and experience working across functions to deliver customer value. Familiarity with legal technology or AI-powered platforms is preferred, along with curiosity and willingness to stay informed about developments in legal AI. Ability and willingness to travel up to 25%. Benefits: Target total cash compensation range of $93,100–$172,900 USD, varying by eligible U.S. work location and including base pay and any target sales incentive. Compensation positioning based on knowledge, skills, experience, and internal equity. Comprehensive medical, dental, vision, disability, and life insurance coverage. Competitive 401(k) retirement plan with company matching. Flexible vacation, paid sick and safe time, and paid holidays, including two company-wide mental health days. Parental leave and sabbatical leave. Flexible work arrangements, including the option to work from anywhere for up to 8 weeks per year. Employee incentive programs and an Employee Stock Purchase Plan. Tuition reimbursement and ongoing professional development through continuous learning and skills-building programs. Access to the Headspace app, Employee Assistance Program, fitness reimbursement, and mental, physical, and financial well-being resources. Flexible Spending Accounts and Health Savings Accounts. Optional hospital, accident, sickness, life, and AD&D insurance plans. Adoption and surrogacy assistance. Commuter benefits and access to a 529 education savings plan. Two paid volunteer days annually, with opportunities to participate in pro-bono consulting and environmental, social, and governance initiatives. An inclusive and flexible workplace culture focused on professional growth, collaboration, and work-life balance. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Coordinate privacy, legal, GEO, and accessibility requirements across global web experiences and partner with teams to maintain compliance throughout the digital lifecycle. | Requires a degree and experience in digital governance or related technology fields; privacy operations and consent-management expertise are preferred. | Career Category Marketing Job Description HOW MIGHT YOU DEFY IMAGINATION? At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Manager, Global Web Ecosystem Governance Lead (Privacy, Legal, GEO, Accessibility) WHAT YOU WILL DO The Manager, Global Web Ecosystem Governance Lead (Privacy, Legal, GEO, Accessibility) coordinates the integration of privacy, legal, GEO and accessibility requirements across Amgen’s global web experiences. The role translates approved standards and expert guidance into practical requirements, reusable capabilities, risk-based readiness practices, and ongoing monitoring throughout the digital lifecycle. It partners with Privacy, Legal, GEO, Accessibility, business, and technology teams; formal legal interpretations and policy decisions remain with the appropriate subject matter owners. Key Responsibilities: Privacy, Legal, GEO and Accessibility Standards: Coordinate the application of global privacy regulations, consent requirements, GEO playbook, accessibility standards, legal content, disclosures, and data collection and retention policies across digital properties and markets. Requirements across the Lifecycle: Work with business, design, and technology teams to incorporate privacy, legal, GEO and accessibility requirements into strategy, experience design, requirements, development acceptance criteria, platform components, templates, and forms. Consent, Data, and Third-Party Governance: Support cookie and tracker governance, consent and preference experiences, data minimization, transparent collection and use, retention requirements, vendor privacy compliance, and data-processing obligations. Risk-Based Readiness and Remediation: Coordinate practical, risk-based readiness reviews across web experiences. Identify gaps and affected markets or properties, document accountable owners and timelines, and track remediation without treating governance as a final approval checkpoint. Monitoring, Audit, and Regulatory Change: Support compliance and consent monitoring, audit evidence, regulatory change management, issue escalation, and remediation in partnership with Privacy, Legal, Accessibility, and technology stakeholders. Lifecycle Controls and Measures: Coordinate privacy and legal controls through ongoing changes and retirement, including data retention or deletion, tracker removal, vendor termination, and regulatory records. Track compliance health, exceptions, remediation aging, privacy incidents, and consent effectiveness. WHAT WE EXPECT OF YOU We are all different, yet we all use our unique contributions to serve patients. For the Manager, Global Web Ecosystem Governance Lead (Privacy, Legal, GEO, Accessibility), we seek a professional with these qualifications. Basic Qualifications: Doctorate degree OR Master’s degree and 2 years of digital governance, web ecosystem, privacy, legal, GEO, accessibility, cybersecurity, identity and access management, or related digital technology experience Or Bachelor’s degree and 4 years of digital governance, web ecosystem, privacy, legal, GEO, accessibility, cybersecurity, identity and access management, or related digital technology experience Or Associate’s degree and 8 years of digital governance, web ecosystem, privacy, legal, GEO, accessibility, cybersecurity, identity and access management, or related digital technology experience Or High school diploma / GED and 10 years of digital governance, web ecosystem, privacy, legal, GEO, accessibility, cybersecurity, identity and access management, or related digital technology experience Preferred Experience: Privacy, GEO and Consent Governance: Experience supporting privacy operations, consent management, cookie, and GEO governance, data minimization, retention, and global digital experiences. Accessibility and Legal Content: Experience coordinating accessibility requirements and legal content such as privacy notices, disclosures, and terms across websites or digital products. Digital Delivery Integration: Success incorporating governance requirements into user experience, requirements, development, reusable components, forms, launch readiness, and ongoing operations. Regulatory and Vendor Readiness: Experience supporting regulatory change management, audit readiness, third-party privacy reviews, data-processing requirements, and remediation in a regulated environment. Cross-Functional Communication: Ability to work effectively with Privacy, Legal, Accessibility, GEO, business, vendor, and technology teams and explain requirements in clear, actionable language. Monitoring and Improvement: Experience tracking compliance health, exceptions, remediation, incidents, or consent performance and using findings to improve processes. Preferred Competencies: Leadership and Collaboration: Builds productive relationships across global and local teams and helps partners resolve issues with clear ownership. Problem-Solving and Quality Focus: Applies care and sound judgment when identifying gaps, documenting evidence, and coordinating practical remediation. Adaptability and Growth Mindset: Responds constructively to evolving regulations, GEO, accessibility needs, technologies, and business priorities. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Application deadline Amgen's application deadline for this position is 12/15; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 110,030.80USD -148,865.20 USD

Own partnership operations by building repeatable sales plays, managing partner portals, and using data to optimize co-sell activity and partner investments. | Seeks 5–7 years of partnerships or operations experience in B2B SaaS or cloud, including familiarity with cloud partner programs such as AWS and scalable, data-driven processes. | Who we are Video is 90% of the world's data. Most of it is invisible to machines. TwelveLabs builds the intelligence layer to change that. Our multimodal AI models understand video the way humans do — across sight, sound, and motion — and power production-scale AI workloads across media, entertainment, sports, security, and government. We have raised more than $210 million from NEA, Radical Ventures, Amazon, NVIDIA, Snowflake, Databricks, Index Ventures, NAVER Ventures, Korea Investment Partners, Quadrille Capital, Red Bull Ventures, and AI pioneers including Fei-Fei Li, Silvio Savarese, and Alexandr Wang. We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world. We believe the differences in our cultural, educational, and life experiences make our products stronger. Building technology that understands the world in all its complexity requires people who see it from every angle. We are looking for individuals who are driven by hard problems and want their work to matter. Come build it with us! About the role TwelveLabs works with several types of partners, including hyperscalers, data platforms, AI data infrastructure providers, ISVs, channel partners, and we continue to expand our partnerships. Each partner has its own programs, field teams and internal structure. Those partnerships only grow as fast as the operations and strategy behind them: opportunities registered on time, partner pipeline in sync with our CRM, field teams enabled and our time spent on the motions that produce revenue. As Partnerships Operations Manager, you’ll own the operational layer across all of our partners. You’ll work closely with our partnerships leadership (Head of Partnerships, Partner Management and Ecosystem Partnerships) to drive revenue through our partners. That means running partner operations cleanly, and also bringing a point of view on where we invest: which motions to lean into with each partner, whether that’s events, field enablement or joint sales plays. You’ll learn how each partner organization works and use data that matters to them to shape their priorities. We’re still building this function from scratch, so the processes you create will become our standard. In this role you will Build a point of view on where partner investment pays off. Use pipeline and win data to recommend which motions to lean into with each partner, whether that’s events, field enablement or joint sales plays, and which to drop. Learn how each partner organization works: who owns budget, how their field teams are measured and what their leadership tracks. Use that to get TwelveLabs prioritized, and make the case for joint investment with data points that matter to them. Design repeatable joint sales plays with partner field teams, and measure which ones produce qualified pipeline and closed revenue. Bring the data and recommendations to quarterly business reviews and joint planning sessions with partner stakeholders. Act as program owner for each partner: maintain our presence in their partner portals, including listings, program tiers, certifications and compliance deadlines. Own co-sell operations end to end: register and track opportunities, keep partner systems in sync with our CRM, manage funding and credit submissions, and run marketplace and channel transactions with Sales, Finance and Legal. Build partner pipeline reporting, including sourced vs. influenced revenue, deal velocity, forecast and ROI by partner and by program. Run the partner engagement calendar with Partner Marketing and our SA team, covering events, field enablement and co-marketing, from planning through follow-up and impact tracking. Build the operating model and playbooks so any seller can run a co-sell motion with any partner, and so new partners can be onboarded quickly. Build AI automations and agent workflows into partner operations, for work like opportunity registration, funding submissions, data hygiene and reporting, and keep improving them as volume grows. You may be a good fit if you Have 5-7 years in partnerships, alliances, partner operations, sales operations or RevOps at a B2B SaaS, data or cloud company. Have run co-sell with at least one major cloud or data platform partner. Hands-on AWS experience (Partner Central, ACE, funding and credits such as SCA) is strongly preferred; Snowflake, GCP or Azure partner programs also count. Have recommended where to put partner time and budget, backed it with data and can show what happened afterward. Have worked through a large partner’s internal structure to get something done: found the right owner, learned what they’re measured on and made the case in their terms. Have built or run joint sales plays, field enablement or partner events that produced qualified pipeline and closed-won revenue. Have designed or run parts of a partner program, such as tiers, incentives, MDF, deal registration or partner payouts. Are data-driven and comfortable owning pipeline metrics, forecasting and reporting. Have built AI workflows or automations (with Claude, ChatGPT or similar tools) that took manual work off a team, and want to do the same for partner operations. Communicate clearly in writing and in the room, both internally and externally. Like ambiguous, high-growth environments where you can build processes from nothing and own them. Have worked across Sales, Marketing, Product and Engineering, and like being the person who connects them. Are curious about video AI and want a central role in building its partner ecosystem. Nice to have Experience at an ISV that sold with or through AWS, Snowflake or VAST Data, or time on the partner side (for example, as an AWS PDM). Experience setting up channel or ISV partner programs, including reseller terms and deal registration. Experience integrating ACE or another partner portal with a CRM. Experience with AI/ML, data infrastructure or developer-focused products. Benefits and Perks 🤝 An open and inclusive culture and work environment 🚀 Work closely with a collaborative, mission-driven team on cutting-edge AI technology 🏥 Full health, dental, and vision benefits 🌴 Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years 💪 Monthly wellness stipend 📚 Annual Learning & Development stipend to invest in your growth 💼 Global offices in San Francisco and Seoul, and coworking office memberships for remote team members 🛂 VISA support where applicable 🚆 Transportation stipend (SF & NY onsite only) 🍲 Daily meal support (SF & NY onsite only) If someone contacted you about this role and you’d like to verify they’re a member of our team, please email careers@twelvelabs.io

Lead commercial strategies and lifecycle planning for new therapies, manage market development and the New Product Planning team, and recommend investments to senior leadership. | Requires at least 15 years of biotechnology or pharmaceutical industry experience with a strong commercial development and marketing background, plus a bachelor's degree; a relevant graduate degree is preferred. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Executive Director, New Product Planning based in the United States. This remote executive leadership opportunity focuses on shaping the commercial strategy and market development of innovative therapies for people living with autoimmune diseases. You will lead new product opportunity assessments and lifecycle indication planning, guiding potential therapies from early ideation through strategic handoff to launch teams. Working closely with senior leadership and cross-functional partners, you will translate clinical, market, competitive, and commercial insights into clear product strategies and investment recommendations. The role combines strategic vision, analytical rigor, and team leadership to identify growth opportunities and position future indications for success. You will also help shape market understanding, build stakeholder alignment, and influence key development decisions in a dynamic, fast-paced biotechnology environment. \n Accountabilities Lead the development of comprehensive commercial strategies and plans for follow-on indications, partnering with cross-functional teams on Target Product Profiles, situational analyses, market development strategies, data generation plans, and initial value propositions. Serve as the commercial lead on cross-functional project teams, ensuring development decisions reflect market needs, competitive positioning, reimbursement considerations, and broader business objectives. Develop insight-driven commercial strategies for each indication, applying structured strategic frameworks to identify key market opportunities and determine potential go-to-market approaches. Direct commercial opportunity assessments for potential new products and follow-on indications, providing recommendations on investment priorities or discontinuation. Guide pre-launch market development activities, including key opinion leader (KOL) identification and engagement, foundational market research, and other market-shaping initiatives. Partner with commercial leadership to maintain strategic consistency and alignment across brands and indications. Collaborate closely with clinical development, market research, market access, competitive intelligence, medical affairs, and other functional teams to integrate insights into commercial planning. Communicate indication strategies and recommendations across the organization, ensuring stakeholders understand priorities and strategic direction. Maintain deep expertise in relevant disease areas, competitive landscapes, and market dynamics, identifying when strategic or executional adjustments may be needed. Lead and manage the New Product Planning team, including oversight of its budget and resources. Support the transition of product strategies to launch teams approximately 24 months before anticipated launch, enabling effective downstream planning and execution. Requirements: Bachelor's degree required; an MBA or other relevant graduate degree is preferred. At least 15 years of experience within the biotechnology or pharmaceutical industry. Extensive experience across marketing, commercial development, new product planning, data analysis and forecasting, product management, market development, new product launches, market access, and pricing. Demonstrated enterprise-level and executive leadership influence, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across functions without relying solely on direct reporting relationships. Exceptional communication and presentation skills, including the ability to synthesize complex information into clear, actionable recommendations for executive leadership. Strong analytical and problem-solving capabilities, with a track record of developing innovative marketing and commercial initiatives. Strategic, creative, and solution-oriented mindset, combined with sound judgment and decisive leadership. Strong collaboration skills and the ability to build productive relationships across multidisciplinary teams. Willingness and ability to travel domestically and internationally up to 20%, including travel to the company's New York City office as requested. Benefits: Annual base salary range: $280,000–$320,000 USD, with final compensation dependent on market location, relevant knowledge, skills, and experience. Potential equity awards and other forms of compensation as part of the total compensation package. Medical, dental, and vision coverage. 401(k) plan. Unlimited paid time off. Parental leave. Remote work arrangement. Opportunity to lead high-impact commercial strategy and contribute to the development of innovative therapies for patients with autoimmune diseases. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Optimize revenue processes and sales technology while overseeing territory management, forecasting, and performance reporting to inform business strategy. | Requires at least three years in Revenue Operations, Business Operations, or a related field, strong analytical skills, Salesforce proficiency, and experience supporting go-to-market teams. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Revenue Operations Manager based in the United States. The Revenue Operations Manager will play a central role in improving operational efficiency across a global Go-To-Market organization. This hands-on position will optimize revenue processes, manage the sales technology ecosystem, and ensure teams have the data and tools needed to perform effectively. Working primarily within a Salesforce-centered environment, you will oversee territory management, pipeline planning, forecasting, and performance reporting. You will translate complex GTM data into actionable insights that support business strategy and executive decision-making. Partnering closely with Sales, Marketing, Customer Success, and Finance, you will streamline workflows and remove operational barriers to growth. This is an opportunity to strengthen the infrastructure behind a fast-moving, AI-driven data technology business. \n Accountabilities The Revenue Operations Manager will oversee key operational processes, systems, and analytical activities that support the organization's revenue strategy. Key responsibilities include: Build and maintain operational models for performance tracking, revenue forecasting, and pipeline planning. Design, develop, and maintain data views, operational dashboards, and business intelligence reports to help leaders monitor performance and make informed decisions. Analyze sales and Go-To-Market data to identify trends, uncover growth opportunities, and provide actionable recommendations for strategic planning. Manage territory boundaries, account assignments, and rules of engagement to ensure fair and effective sales representative coverage. Serve as the primary point of contact for Revenue Operations helpdesk requests from sales representatives and managers, resolving operational questions and day-to-day issues. Optimize and maintain the sales technology ecosystem, with a particular focus on Salesforce and its role in supporting revenue workflows. Collaborate with Sales, Marketing, Customer Success, and Finance to align on key GTM metrics, improve processes, and strengthen cross-functional execution. Identify and resolve operational bottlenecks that affect team productivity and the effectiveness of revenue-generating activities. Document standard operating procedures and establish clear guidelines for systems, processes, and best practices. Support onboarding and training for new sales team members, ensuring they understand the tools, workflows, and operational standards required for success. Requirements The ideal candidate will combine strong analytical capabilities with practical experience in revenue or business operations. They should be comfortable working with Salesforce-based environments, interpreting complex data, and communicating operational insights to stakeholders across multiple teams. At least 3 years of experience in Revenue Operations, Business Operations, Customer Operations, Financial Planning and Analysis (FP&A), Consulting, Investment Banking, or a related field. Experience working in a Salesforce-centric sales environment. Strong analytical and problem-solving skills, with the ability to distinguish meaningful insights from irrelevant data and translate findings into practical actions. Experience developing operational models, analyzing business performance, or supporting forecasting and pipeline planning. Familiarity with sales performance reporting, dashboards, business intelligence tools, and data-driven decision-making. Strong understanding of Go-To-Market processes and the operational needs of Sales, Marketing, and Customer Success teams. Excellent written and verbal communication skills, with the ability to simplify complex technical or operational concepts. Ability to build alignment across cross-functional teams and work effectively with stakeholders at different levels. Strong organizational skills, attention to detail, and a proactive approach to identifying and resolving operational challenges. Benefits Annual salary range: $104,400–$156,600, depending on relevant skills, experience, qualifications, job level, and location. Company equity to participate in the organization's growth. 25 days of paid time off (PTO). 5 days of paid volunteering leave to support causes that matter to you. Health insurance. Life insurance. Access to mental health support. 401(k) retirement plan. Flexible working culture designed to promote work-life balance. Inclusive and collaborative work environment with opportunities to contribute to a growing global organization. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Oversee regional technical customer support teams, improve operational performance and service quality, handle major escalations, develop staff, and partner across departments to improve the enterprise SaaS customer experience. | Requires 10+ years in enterprise customer support or service management, including five years of people management, a bachelor’s degree, and demonstrated ability to manage support KPIs and technical teams. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Manager, Customer Operations based in the United States. In this senior leadership role, you will oversee regional Technical Customer Support teams, driving operational performance, service quality, and continuous improvement. You will lead and develop experienced technical support professionals while ensuring efficient case management, workload distribution, and customer issue resolution. Working in an enterprise SaaS environment, you will collaborate with cross-functional teams to address complex technical challenges and enhance the overall customer experience. You will use operational data, performance dashboards, and customer feedback to identify trends, manage risks, and implement measurable improvements. You will also play a key role in managing major customer escalations and translating strategic objectives into effective operational plans. This is an opportunity to shape scalable support operations, strengthen team performance, and contribute to a customer-focused culture within a dynamic, technology-driven environment. \n Accountabilities: Lead the day-to-day operations and continued development of an assigned regional Technical Customer Support team, overseeing Technical Support Analysts and ensuring consistent service delivery. Manage key operational outcomes, including case execution, workload distribution, team capacity, productivity, and adoption of new products and workflows. Monitor support performance through dashboards, case data, customer feedback, and operational trends, identifying emerging risks, recurring issues, and performance gaps. Translate operational insights into measurable improvement initiatives, establishing clear objectives, action plans, and performance targets. Lead responses to significant customer escalations by coordinating ownership, aligning technical and business resources, maintaining transparent communication, and driving issues toward resolution. Partner with Development, Product, Operations, Quality, and IT teams to accelerate the resolution of customer-impacting issues, improve product supportability, and reduce recurring problems. Establish and reinforce consistent case-management practices, including prioritization, case documentation, backlog monitoring, aging controls, and escalation procedures. Develop scalable operational processes, quality controls, knowledge resources, and support mechanisms that promote efficient and reliable service delivery. Collaborate with Global Support Leadership to translate departmental strategies into practical operational plans and regional execution priorities. Prepare and present accurate performance reports and updates to senior leadership, highlighting service trends, operational risks, corrective actions, and resource requirements. Build and maintain a customer-focused, accountable, and inclusive team culture that encourages collaboration, ownership, and professional development. Lead organizational and operational changes through effective communication, stakeholder alignment, structured implementation plans, and consistent follow-through. Identify opportunities to leverage automation, AI-enabled tools, and advanced analytics to improve operational efficiency, service quality, and customer satisfaction. Support continuous improvement initiatives and contribute to the long-term scalability and effectiveness of the customer support organization. Requirements: At least 10 years of professional experience in enterprise Customer Support, Technical Support, or Service Management, including significant experience leading technical support organizations. At least 5 years of people management experience, with a proven track record of directly managing Technical Support Analysts or other technical support professionals. Demonstrated experience managing support KPIs, customer escalations, case backlogs, workload distribution, and cross-functional resolution initiatives. Strong technical understanding of enterprise SaaS environments, with the ability to lead technical teams, collaborate effectively with engineering professionals, and translate complex technical issues into business and customer impact. Ability to provide technical leadership and direction without necessarily acting as the primary hands-on technical resource. Excellent analytical and operational skills, including proficiency in interpreting dashboards, case trends, performance metrics, and customer feedback to drive informed decisions and measurable results. Strong written, verbal, and presentation skills, with the ability to communicate effectively with customers, technical teams, cross-functional stakeholders, and senior leadership. Demonstrated stakeholder-management capabilities and the ability to build strong working relationships across different organizational levels. Bachelor's degree in a relevant discipline or an equivalent combination of education, training, and relevant professional experience. Proven ability to manage organizational change, improve operational processes, and foster a culture of accountability, collaboration, and continuous improvement. A customer-oriented leadership approach, combined with strong decision-making, problem-solving, and prioritization skills. Preferred Qualifications: Experience implementing automation, AI-powered tools, or advanced analytics to enhance support operations, service quality, and customer experience. Professional certifications in service management or project management, such as ITIL, HDI, or PMI. Demonstrated experience in operational excellence, quality management, continuous improvement, and change management within a technical support organization. Familiarity with digital customer service delivery across multiple support channels, including self-service solutions. Experience preparing and managing operational budgets, monitoring financial variances, and implementing corrective measures in a customer support environment. Additional relevant training, certifications, or professional experience may be considered in place of a formal academic qualification. Benefits: Annual base salary ranging from $131,600 to $171,100, depending on relevant experience, technical and leadership skills, geographic location, and business requirements. Eligibility for a company bonus plan (VOB), subject to role-specific compensation arrangements. Potential eligibility for additional role-specific sales incentives or bonuses. Potential equity grants as part of the overall compensation package. Fully remote working opportunity within the United States. Opportunity to lead regional customer support operations and contribute to strategic organizational initiatives. Professional growth and career progression opportunities within a technology-driven environment. Opportunity to work with cross-functional teams and contribute to innovative initiatives involving automation, AI, and advanced analytics. Collaborative workplace culture focused on customer success, teamwork, integrity, innovation, and continuous improvement. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Shape commercial web strategy and operations by building an integrated portfolio, planning demand and budgets, and leading a team to deliver measurable digital experiences. | Requires a degree, 2–12 years of relevant web strategy, digital operations, or portfolio management experience, plus leadership, financial acumen, and communication with senior stakeholders. | Career Category Marketing Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you are part of something bigger, it is because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we have helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you will help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you will thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager, US Web Strategy and Operations WHAT YOU WILL DO The Amgen Global Content Excellence Team is seeking a strategic web leader to shape US commercial web strategy and operations across brand and Patient Access & Reimbursement (PAR) teams. As part of Global Customer Capabilities & Innovation (GCCI), the Senior Manager translates business priorities into an integrated web portfolio, operating plans, investment recommendations, and measurable outcomes. The role leads US-wide demand planning, forecasting, and budget support, and manages a team of four direct reports while partnering with business, technology, agency, design, analytics, and capability leaders to deliver trusted, effective, and scalable digital experiences. Key Responsibilities: US Web Strategy and Executive Partnership: Set the vision, priorities, and annual roadmap for the US commercial web portfolio across brand and PAR experiences. Advise senior business leaders on opportunities, trade-offs, risks, and investment choices; connect web capabilities and customer needs to business objectives and communicate progress through clear recommendations and measurable outcomes. Portfolio, Demand, and Resource Planning: Lead US-wide web intake, demand planning, and prioritization with brand, PAR, Web Technology, and other stakeholders. Translate business needs into a sequenced portfolio with defined outcomes, ownership, scope, dependencies, resource assumptions, and delivery plans. Balance strategic value, patient and customer needs, risk, capacity, and timing. Forecasting and Budget Management: Coordinate US-wide web forecasting and budget support, including annual planning, periodic forecasts, demand and capacity scenarios, and investment tracking. Partner with business owners, and delivery teams to develop evidence-based recommendations, surface funding or capacity gaps early, and align resources to approved priorities. Operating Model and Delivery Governance: Establish and continuously improve the US web strategy and operations model, governance, decision rights, and performance measures. Oversee cross-functional delivery from discovery and planning through launch and optimization, ensuring clear accountability, effective handoffs, launch readiness, and timely resolution or escalation of risks, issues, and dependencies. Digital Performance and Continuous Improvement: Use analytics, customer insights, GEO/SEO performance, accessibility, compliance, and operational data to assess portfolio health and identify opportunities to improve web experiences and business outcomes. Partner with analytics and technology teams to define KPIs, communicate trends, and apply lessons learned to roadmaps, standards, capabilities, and ways of working. People and Team Leadership: Lead and develop four direct reports by setting clear goals, delegating portfolio and functional ownership, coaching performance, and building strategic, operational, and stakeholder-management capabilities. Foster an inclusive, accountable team culture and align team capacity to the highest-priority US web needs. WHAT WE EXPECT OF YOU We are all different, yet we all use our unique contributions to serve patients. For the Senior Manager, US Web Strategy and Operations, we seek a strategic leader who combines commercial judgment, operational discipline, financial acumen, and strong people leadership. Basic Qualifications: Doctorate degree and 2 years of experience in web strategy, digital operations, portfolio management, commercial planning, or related digital leadership OR Master’s degree and 4 years of experience in web strategy, digital operations, portfolio management, commercial planning, or related digital leadership Or Bachelor’s degree and 6 years of experience in web strategy, digital operations, portfolio management, commercial planning, or related digital leadership Or Associate’s degree and 10 years of experience in web strategy, digital operations, portfolio management, commercial planning, or related digital leadership Or High school diploma / GED and 12 years of experience in web strategy, digital operations, portfolio management, commercial planning, or related digital leadership Preferred Experience: US Commercial Web Strategy: Experience setting strategy, operating models, or multi-year roadmaps for a complex web or digital portfolio, ideally across commercial brands and patient access or reimbursement experiences. Portfolio, Forecasting, and Financial Planning: Demonstrated experience leading demand planning, prioritization, forecasting, budget development or support, resource scenarios, investment tracking, and variance management across a broad portfolio. Executive Advisory and Strategic Communication: Ability to synthesize business, customer, financial, technical, and risk information into concise recommendations, decisions, trade-offs, and measurable outcomes for senior leaders. People and Cross-Functional Leadership: Experience leading and developing direct reports and aligning cross-functional teams in a matrixed organization. Builds accountability and productive partnerships across business, finance, technology, content, analytics, design, and external agencies. Web Lifecycle, Governance, and Risk: Success overseeing digital initiatives from strategy and discovery through development, launch, measurement, and retirement, with sound judgment around regulatory, privacy, accessibility, cybersecurity, brand, and operational requirements. Measurement and Continuous Improvement: Experience defining portfolio and operational KPIs, interpreting performance and delivery trends, and using evidence and stakeholder feedback to improve digital experiences, capabilities, and ways of working. Preferred Competencies: Strategic Judgment and Business Acumen: Connects US commercial priorities, customer needs, financial constraints, and technology choices to sound portfolio decisions. Leadership and Collaboration: Sets direction, develops talent, builds alignment across functions and levels, and enables clear accountability in a complex matrix. Analytical and Operational Excellence: Uses data, sound governance, and disciplined execution to improve planning accuracy, portfolio health, and outcomes. Adaptability and Growth Mindset: Leads through change, learns from results, and evolves strategy and operations as business needs, regulations, and technologies change. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Application deadline Amgen's application deadline for this position is 12/28; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 144,039.30USD -194,876.70 USD

Develop internal and external communication plans, manage media relations and crisis communications, and advise senior leaders on sensitive matters. | Requires a bachelor's degree, at least five years of communications experience, and demonstrated media relations, crisis management, and writing expertise. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Communications Manager (Corporate) based in the United States. The Communications Manager will play a key role in shaping and protecting the organization's corporate reputation through strategic communications and compelling storytelling. With a strong focus on external communications, media relations, and crisis management, this role will help ensure consistent, timely, and effective messaging across diverse audiences. You will develop communication strategies aligned with business priorities while advising senior leaders on sensitive and reputation-related matters. Working cross-functionally with teams across the organization, you will also support internal communications and company-wide initiatives. This position offers the opportunity to influence corporate messaging, strengthen stakeholder relationships, and communicate complex business developments with clarity and impact. The ideal candidate is a proactive, adaptable communicator who thrives in a fast-paced environment. \n Accountabilities As a Communications Manager, you will develop and execute communication strategies that strengthen corporate reputation, support business objectives, and ensure effective engagement with internal and external stakeholders. Your responsibilities will include: Develop and implement external communications strategies aligned with business priorities and corporate reputation objectives. Create press releases, media statements, fact sheets, executive messaging, talking points, and external announcements. Manage media inquiries and coordinate responses with company leaders, subject matter experts, and external communications partners. Build and maintain relationships with relevant media contacts while identifying opportunities to proactively share the organization's story. Collaborate with business unit marketing teams to identify communication opportunities, coordinate messaging, and maintain consistency across corporate and business unit communications. Monitor media coverage, industry trends, and emerging issues, providing insights and recommendations to relevant stakeholders. Support communications initiatives related to awards, community engagement, sustainability, thought leadership, and organizational milestones. Lead communications planning and responses for crises, emerging issues, and reputation-sensitive situations. Develop crisis communication plans, holding statements, FAQs, talking points, and other response materials. Partner with senior leadership and cross-functional teams, including Legal, Human Resources, and Operations, to ensure coordinated and timely communications. Strengthen crisis preparedness through scenario planning, communication protocols, and response processes. Provide strategic communications advice and sound judgment when handling sensitive, confidential, or rapidly evolving situations. Support internal communications by developing employee-facing content for email, intranet, digital signage, videos, and leadership channels. Assist with communications related to organizational changes, business initiatives, employee programs, and company events. Support town halls and employee engagement initiatives through presentations, communication materials, survey analysis, and post-meeting summaries. Write, edit, and proofread content for different audiences and communication channels, ensuring consistency in tone, voice, and messaging. Manage communications projects from initial strategy and planning through execution, balancing multiple priorities and deadlines. Build strong relationships with internal stakeholders and manage external communications agencies and partners as needed. Requirements The ideal candidate is an accomplished communications professional with exceptional writing skills, strategic thinking, and the ability to navigate complex stakeholder relationships and sensitive situations. The following qualifications are expected: Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing, or a related field. At least 5 years of professional communications experience. Demonstrated experience in external communications, media relations, and crisis or issues communications. Proven ability to develop press releases, media statements, executive talking points, holding statements, and other external communications materials. Experience managing or coordinating media inquiries and responses to sensitive or rapidly evolving issues. Ability to respond with urgency and flexibility to time-sensitive communication needs. Exceptional writing, editing, proofreading, and storytelling skills. Strong verbal communication, interpersonal, and relationship-building abilities. Experience communicating with employees in a manufacturing environment preferred. Ability to provide thoughtful communications advice and strategic recommendations to senior leaders and business partners. Natural curiosity, problem-solving abilities, and a proactive approach to identifying communication opportunities. Strong organizational skills and the ability to manage competing priorities in a fast-paced environment. Proficiency with Microsoft 365, digital communications tools, and emerging AI technologies to improve productivity and communication effectiveness. Sound judgment, attention to detail, adaptability, and composure when working under pressure. Ability to handle sensitive and confidential information with discretion. Strong collaboration and influencing skills, with the ability to work effectively across different functions and organizational levels. Commitment to continuous learning and professional development. Benefits Medical, dental, and vision insurance coverage starting on day one for eligible full-time employees. Paid time off (PTO) and paid holidays. Flexible Spending Account (FSA). Life insurance. Short-term disability (STD) and long-term disability (LTD) coverage. 401(k) retirement savings plan. Employee Assistance Program (EAP). Employee discount programs. Tuition reimbursement opportunities. Access to training and professional development programs. Inclusive workplace focused on collaboration, continuous learning, and meaningful contributions to the communities where people live, work, and play. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

You would lead improvements to commercial systems, processes, and performance management, translating business priorities into scalable workflows and measurable outcomes. | The role requires at least five years in commercial operations, business systems, or analytics, strong financial and technical acumen, a bachelor's degree, and the ability to lead complex cross-functional projects. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Commercial Systems & Strategy Lead based in the United States. The Commercial Systems & Strategy Lead will drive the development and continuous improvement of commercial systems, processes, and performance management capabilities across a growing organization. This role translates strategic business priorities into scalable workflows, effective operating models, and measurable commercial outcomes. Working cross-functionally with Sales, Finance, Operations, IT, and business-unit leadership, the successful candidate will lead initiatives that strengthen commercial effectiveness and support profitable growth. The position combines business strategy, financial analysis, systems expertise, and process optimization. It also plays a key role in improving CRM and ERP capabilities, enhancing data quality, and establishing consistent performance frameworks. This is an opportunity to influence commercial transformation while supporting executive decision-making and organizational growth. \n Accountabilities The Commercial Systems & Strategy Lead will act as a key execution partner across commercial functions, ensuring that business priorities are translated into effective systems, standardized processes, and measurable improvements. Commercial Strategy & Execution: Lead cross-functional commercial initiatives from initial problem identification and business-case development through implementation, adoption, and performance measurement. Coordinate stakeholders, deliverables, and dependencies across Sales, Finance, Operations, and IT. Advanced Analytics & Solutions: Design and develop analytical models, data integrations, reporting capabilities, and decision-support tools to support commercial strategy and operational improvements. Commercial Systems & Process Design: Develop and implement standardized workflows and operating controls across CRM, pipeline management, estimating, quoting, approvals, and quote-to-cash processes. Performance Management & Governance: Establish commercial KPIs, performance frameworks, accountability structures, and governance processes. Analyze pipeline quality, forecasting, sales productivity, pricing, margins, and customer profitability to identify improvement opportunities. Business Systems & Data Governance: Translate business requirements into process documentation, functional specifications, and acceptance criteria. Collaborate with technical and functional teams to implement solutions, strengthen data integrity, reconcile CRM/ERP information, and standardize reporting. Sales Effectiveness & Growth: Develop initiatives involving customer segmentation, account coverage, whitespace identification, cross-selling, and commercial productivity to support profitable revenue growth. Change Management & Adoption: Lead implementation readiness, stakeholder communications, process documentation, training, and adoption measurement to ensure new commercial capabilities are successfully integrated into daily operations. Executive Decision Support: Prepare business cases, financial analyses, executive presentations, and actionable recommendations to support strategic decisions, investment prioritization, and continuous improvement. Requirements The ideal candidate combines strong commercial and financial expertise with technical proficiency, analytical thinking, and the ability to independently lead complex cross-functional initiatives. Bachelor's degree in a relevant field or equivalent professional experience. At least 5 years of experience in commercial operations, business systems, analytics, or related functions. Demonstrated ability to independently manage cross-functional initiatives, influence stakeholders without direct authority, and deliver measurable business improvements. Strong commercial and financial acumen, including knowledge of sales processes, pipeline management, forecasting, pricing, revenue, gross margins, profitability, and performance analysis. Experience designing and standardizing business processes, translating complex business requirements into technical specifications, and managing implementation projects from start to finish. Proficiency with CRM/ERP systems, business intelligence platforms, and analytical tools. Working knowledge of SQL, data modeling, and system integration principles preferred. Experience in complex, decentralized, acquisition-driven, multi-site, or field-service organizations strongly preferred. Excellent analytical, problem-solving, project management, and organizational skills. Strong communication and executive presentation abilities, with the capacity to collaborate effectively across different teams and leadership levels. A proactive, adaptable, and results-oriented mindset, with a strong commitment to continuous improvement and customer satisfaction. Benefits Remote work opportunity within the United States. Full-time employment. Travel requirements of up to 25%. Opportunity to lead strategic commercial transformation initiatives across multiple business functions. Exposure to executive decision-making and cross-functional leadership. Professional growth opportunities through expanded responsibilities, continuous learning, and collaboration. People-first working environment focused on integrity, customer relationships, innovation, and teamwork. Opportunity to contribute to the growth and operational effectiveness of a leading critical power services organization. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1