Talent Groups

Manage and support product complaint quality systems including complaint processing, investigation, reporting, training, and cross-functional collaboration. | Master's degree with 3-4 years or Bachelor's with 8+ years in Quality Assurance supporting complaint management and investigations in device, biologics, or small molecule sectors. | Duration: 12 months to start Job Description The Product Complaint Manager is responsible for supporting the Product Complaint Quality Systems for the client. This role will support quality activities associated within the Small Molecule, Biologics, Device CMC Compliance team and will partner with various internal and external cross-functional teams including Global Patient Safety, Supply Chain/Trade and Distribution, Medical Information, Guidance and Patient Support, Quality Assurance, Contract Manufacturing Organizations and external Call Centers. Key Responsibilities • Support activities associated with the product complaint process, including reconciliation, training, complaint sample management, triage, trending, SOP management, etc. • Process incoming clinical and commercial product complaints, including intake, initial evaluation and triage • Conduct product complaint investigations and author investigation reports. Coordinate with CMOs as needed for external investigations. • Perform quality review of complaint investigations owned/authored by other members of the team. • Escalate critical issues to senior management. • Assist with the PC trending process, including metrics computation and quarterly report authoring. • Provide training to cross functional teams on the product complaint process. • Support quality activities associated with product complaints, including deviation and SOP review, representing the team as necessary at cross functional meetings, etc. • Evaluate new regulatory intelligence related to the PC system and update processes/procedures as necessary. • Identify areas of improvement and participate in process improvement initiatives. Minimum Qualifications • Master s degree and 3-4 years of relevant work experience, or Bachelor s degree in a scientific or allied health field and 8+ years of relevant work experience, or relevant comparable background. • Must have extensive experience in a Quality Assurance role supporting complaint management and root cause investigations / CAPA development in at least one of the following areas: device, biologics or small molecule. Preferred Qualifications • Understanding of industry standards and best practices • Proven ability to manage projects of significant scope and complexity, while meeting deliverable timelines. • Excellent technical writing, presentation, and communication skills. • Broad GxP Knowledge and understanding across lifecycle of the product • Knowledge and application of GMP/GDP regulations and application to product complaints and medical devices • Strong collaboration skills with the ability to thrive in a fast-paced environment • Critical, Analytical and Strategic thinking skills • Investigation, Root Cause and CAPA experience

Build responsive web UIs, cross-platform mobile apps, robust backend services, and manage DevOps and cloud infrastructure. | 8+ years full stack development with Java/.NET/Node.js, 3+ years React Native mobile app experience, 3+ years DevOps and cloud (AWS/Azure) experience. | We are looking for a highly skilled Senior Full Stack Developer to join our team. This is a hands-on role that involves building responsive web UIs, cross-platform mobile apps, and robust backend services, along with DevOps and cloud infrastructure work (AWS or Azure). Required: 3+ years of experience with cross-platform mobile apps using React Native. 8+ years as a full stack developer working with .NET, Node.js, or Java, including RESTful/GraphQL APIs. 3+ years’ experience with DevOps and cloud platforms (AWS or Azure), including CI/CD, containerization, and serverless deployment. Preferred: Experience with microservices architecture. Familiarity with modern frontend tooling and state management (Vuex, Redux, Pinia). Knowledge of mobile testing frameworks (Detox, Appium). Cloud certifications (AWS Certified Developer, Azure DevOps Engineer).

Manage and oversee fiber network construction and splicing operations including scheduling, vendor coordination, utility permitting, budget tracking, and compliance to ensure timely and cost-effective project delivery. | Requires 5+ years telecom or utility construction management experience, fiber splicing knowledge, familiarity with utility locating platforms, NESC code compliance, and strong administrative and project coordination skills. | We are seeking an experienced and knowledgeable Construction Manager to oversee and support the day-to-day field and administrative operations of fiber network builds across the Ohio, Indiana, and Kentucky markets. This field-based position plays a key role in ensuring timely and cost-effective execution of outside plant (OSP) and inside plant (ISP) construction, splicing, and network activation projects. The ideal candidate will bring strong experience in fiber splicing, construction management, vendor coordination, and utility permitting, with the ability to manage multiple priorities in a fast-paced environment. This role is remote, with required quarterly in-person team meetings and occasional site visits as needed. Contract position with potential for temp-to-perm conversion. Key Responsibilities: • Manage day-to-day construction and splicing operations, ensuring timely execution and quality compliance. • Review and manage splice packages from Fiber Engineering and ensure accurate distribution to vendors and field crews. • Oversee fiber splicing activities, including scheduling, crew coordination, and quality control. • Prepare and submit Purchase Orders (POs) and Change Management (CM) documentation for fiber-related work. • Review contractor invoices for accuracy, resolve discrepancies, and ensure timely payment approvals. • Coordinate with vendors for splicing schedules, billing, and deliverables. • Order police details for splicing activities, as needed. • Monitor progress on key construction and splicing KPIs, including OpEx spend, MTTR, % On-Time Install, fiber readiness for small cell and enterprise revenue activations. • Manage or support UG utility locates, reroutes, and pole proposal processes through platforms such as SPANS, NJUNS, and Katapult. • Ensure compliance with NESC guidelines for utility make-ready work. • Support network construction implementation by tracking milestones, forecasting budgets, and providing ad-hoc reports. • Identify and escalate issues before they reach critical status; provide actionable solutions to mitigate risks. • Collaborate cross-functionally with internal engineering, operations, and program management teams to improve billing and fiber closeout processes. • Provide quarterly updates and attend team review meetings. Required Experience & Skills: Technical Knowledge & Field Experience Fiber Cable Splicing (hands-on or oversight) OTDR and other fiber testing methods Fiber Network Design and Construction Oversight OSP & ISP Fiber Construction Practices Construction/Splicing Crew Management UG Utility Locating, Rerouting, and Make-Ready Work Strong familiarity with NESC codes and compliance Utility Pole Management: SPANS, NJUNS, Katapult (or equivalent platforms) Administrative & Project Coordination Skills PO/CM Creation and Invoice Review Project Budget Forecasting and Tracking Reporting and Variance Analysis Excellent communication with vendors and internal teams Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and project management tools Ability to interpret and manage splice schematics and fiber documentation Preferred Qualifications: • 5+ years of relevant experience in telecom or utility construction management • Experience working with or for major fiber network providers or carriers • Technical certifications in Fiber Optics or Construction Management • Understanding of Small Cell and Enterprise fiber requirements • Previous field-based remote role experience

Lead migration of Angular applications to React by redesigning components, maintaining functionality, collaborating with UI/UX and back-end teams, and ensuring code quality through testing and Agile practices. | 8+ years front-end development with JavaScript/TypeScript, 3+ years Angular, 4+ years React, experience migrating Angular to React, REST API integration, responsive design, testing with Jest and React Testing Library, and Agile team experience. | Duration: 4 months to start Job Summary We are looking for experienced Front-End Developers to lead the migration of web applications from Angular to React. The ideal candidate will have hands-on experience working with both frameworks, a deep understanding of modern JavaScript/TypeScript, and the ability to deliver clean, maintainable, and scalable code. You will collaborate with UI/UX designers, back-end developers, and stakeholders to ensure a smooth transition while maintaining functionality and performance. Key Responsibilities • Analyze and understand existing Angular applications and identify components for migration. • Redesign and refactor Angular components into reusable and efficient React components. • Maintain application functionality and visual consistency throughout the migration process. • Write clean, scalable, and optimized code using JavaScript/TypeScript, React, and Redux (or other state management libraries). • Work closely with the UI/UX team to implement responsive and accessible designs. • Collaborate with back-end developers and DevOps teams to integrate APIs and ensure end-to-end functionality. • Conduct thorough testing using Jest, React Testing Library, or similar frameworks to ensure stability during migration. • Participate in code reviews, Agile ceremonies, and contribute to improving development processes. Required Qualifications • 8+ years of experience in front-end web development using JavaScript/TypeScript. • 3+ years of experience developing applications using Angular (Angular 2+), including component-based architecture and RxJS. • 4+ years of experience working with React, including hooks, functional components, and state management using Redux or Context API. • 2+ years of experience in converting/migrating applications or components from Angular to React. • 2+ years of experience with RESTful API integration and asynchronous data handling (Axios, Fetch, etc.). • 2+ years of experience with responsive design, cross-browser compatibility, and front-end performance optimization. • 2+ year of experience writing unit and integration tests using Jest, React Testing Library, or similar. • 2+ year of experience in understanding of HTML5, CSS3, SCSS, and responsive web design principles. • 2+ year of experience in Experience working in Agile/Scrum development teams. Preferred Qualifications • Experience using TypeScript in both Angular and React environments. • Familiarity with component libraries such as Material UI, Ant Design, or Bootstrap. • Experience with Webpack, Vite, or other front-end build tools. • Exposure to CI/CD tools and version control (Git/GitHub). • Prior experience in large-scale refactoring or modernization projects. • Excellent communication and problem-solving skills.

Plan, coordinate, and execute live events including technical setup and videography, manage freelancers, and deliver post-event video content. | 5+ years in live event production and videography with proficiency in video editing software, technical audio/video equipment setup, and strong organizational and communication skills. | Hybrid Details: Occasional travel to other US offices and possibly UK Job Description • We are looking for a talented and versatile Hands-On Live Event Producer and Videographer to join our team. • This role requires a dynamic individual who can manage live event production while also capturing high-quality video content. • The ideal candidate will be skilled in both event management and videography, ensuring that every event runs smoothly. Key Responsibilities: Event Production • In collaboration with the global communications team plan, coordinate, and execute live events from start to finish, including logistics, scheduling, and freelancer management. • Strong experience in live events industry (inc network of freelance contacts) Videography • Capture high-quality, well-lit video footage before live events, including B roll if needed • Edit and produce video content pre and post-event, ensuring it aligns with the company s branding and messaging. Technical Oversight • Set up and operate audio, video, and lighting equipment to ensure optimal production quality. • Troubleshoot technical issues on-site to ensure smooth event execution. Team Collaboration • Work closely with event staff, vendors, and other stakeholders to ensure cohesive event delivery. • Partner with comms colleagues • Translating non-technical briefs into technical requirements • Manage and direct on-site freelancers, providing clear instructions and support • Comfortable working alone on own initiative On-Site Management: • Oversee the event timeline, ensuring all elements are executed as planned. • Adapt to changing circumstances and make real-time decisions to address any challenges. Post-Event Review: • Conduct a debrief with the team to evaluate event success and gather feedback. • Deliver final video products in a timely manner and incorporate any requested revisions. • Proactively deliver improvements and suggestions Qualifications: • Bachelor s degree in Film Production, Event Management, Communications, or a related field preferred. • 5+ years of experience in live event production and videography. • Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with camera equipment. • Strong organizational and multitasking skills. • Excellent communication and interpersonal skills. • Experience in a corporate environment/dealing directly with C Suite colleagues • Ability to work flexible hours, including evenings and weekends, as events require. • A creative mindset with a keen eye for detail in both event production and videography. Technologies required: • Experience of setting up and support for live event sound inc Yamaha consoles, Sennheiser wireless mics, dynamics, AEC, frequencies • Experience of setting up and support for studio lighting for live and pre recorded events • Experience of setting up and configuring static cameras for live events (Blackmagic cameras preferrered) • Knowledge of audio and video routing best practices • Experience of Microsoft Teams (inc Teams Live, Town Hall and Webinar) • Basic knowledge of Q SYS preferred

Design, develop, and deploy AI-driven solutions that deliver real business value. | 12-15 years of ML/AI production experience, 5+ years Python with ML frameworks, cloud platform and MLOps experience, strong problem-solving and communication skills. | We are looking for a highly skilled Machine Learning / AI Engineer to design, develop, and deploy AI-driven solutions that deliver real business value. Requirements: • Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or a related field. • 12 - 15 years of experience in developing and deploying ML/AI models in production. • 5+ years of hands-on programming experience in Python with ML frameworks (TensorFlow, PyTorch, Scikit-learn, etc.). • 5+ years of experience in machine learning algorithms, data structures, and statistical modeling. • 3+ years of experience with cloud platforms (AWS, Google Cloud Platform, Azure) and MLOps tools (e.g., SageMaker, Vertex AI, Azure ML). • 2+ years of exposure to data engineering tools (e.g., Apache Spark, Airflow, Kafka) preferred but not mandatory. • Strong problem-solving, analytical, and communication skills. Preferred Qualifications: • PhD in Computer Science, Machine Learning, AI, or a related field. • Experience with deep learning, reinforcement learning, or generative AI (LLMs, GANs). • Contributions to open-source AI/ML projects or academic research. • Experience with real-time inference systems or edge deployment. • Prior experience in healthcare applications or health plan data architectures is a strong plus.

Coach and mentor development teams on agile practices, facilitate agile ceremonies, track sprint progress, and promote a collaborative team culture. | Experience as a Scrum Master with project management skills, proficiency in JIRA, strong communication, and facilitation abilities. | • 6-month Contract to Hire • Onsite in McKinney, TX to start but will shift to hybrid schedule after initial training period. We are currently seeking a Scrum Master to drive agile excellence across development teams. This is a high-visibility role focused on enabling engineers and developers to deliver high-quality software through agile best practices. What You’ll Do: • Coach and mentor teams on agile methodologies and frameworks • Facilitate stand-ups, sprint planning, retrospectives, and reviews • Promote a collaborative, accountable, and transparent team culture • Track sprint progress and ensure alignment with agile workflows • Recommend improvements and help teams adopt agile best practices • Manage and prioritize tasks using JIRA What You’ll Bring: • A blend of Project Management and Scrum Master experience • Deep familiarity with the JIRA platform • Strong communication and facilitation skills • Team-first mindset with adaptability and a proactive approach • Sharp attention to detail and passion for continuous improvement

Lead and oversee IT projects ensuring alignment with frameworks, prepare documentation, monitor progress, mitigate risks, and mentor team members on Agile practices. | Requires PMP and CSM certifications, 5+ years related experience with a Bachelor’s degree or 9+ years without, experience with Business Analysts and Kanban, and preferred Agile certifications. | Position: Project Lead/Manager (Part-Time) Location: Remote Job Type: Contract Duration: 3 months to start Job Description Our client is seeking an experienced project lead/manager to ensure the successful completion of information technology projects. Daily Duties / Responsibilities: • Develop, implement, and oversee standardized project management processes and methodologies tailored to the community. Ensures all projects are executed in alignment with established frameworks delivered on time, within budget, and to high-quality standards while consistently meeting stakeholder expectations. • Prepare necessary documentation to support project initiatives. More specifically, work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge • Monitor project performance and report progress through dashboards and executive summaries. • Identify and mitigate risks, resolve blockers, and ensure quality standards are met across all deliverables. • Support stakeholder engagement and facilitate cross-departmental communications. • Mentor and coach team members on Agile practices and project execution, fostering collaboration and continuous improvement. • Other duties as assigned. This may include special project assignments within the Portfolio Management Office or IT division, task force participation, or other activities as assigned. Technical Knowledge: Experience with documentation and artifacts related to any or all of the following technologies would be considered desirable for this position: • ServiceNow • Project Management software (e.g., MS Project) Required Skills (Rank in Order of Importance): • 1+ Year working with Business Analysts (BAs) • 1+ Year experience working with Kanbans Preferred Skills (Rank in Order of Importance): • Product owner experience • Experience working with ServiceNow • Experience working with Data Analysts or Data Scientists • Previous experience in an IT role (e.g, analyst, programmer, etc.) Required Education/Certifications: • Project Management Professional (PMP) certification • Certified Scrum Master (CSM) certification • Bachelor's Degree and 5+ years of related work experience or 9+ years of related work experience with no Bachelor s Degree Preferred Education/Certifications: • Any other Project Management Institute (PMI) certifications • Any other Agile or Scrum certifications

Analyze and improve manual workflows using advanced Smartsheet features to streamline communication team project management and prepare requirements for development. | Expertise in advanced Smartsheet project management features, process improvement experience, and preferably marketing or agency industry knowledge. | • *Our client can currently only work with W2 candidates (US Citizen or Green Card Permanent Resident)** Hybrid Details: Must be local to Dallas, TX. On-site Tuesday’s, Wednesday’s, and Thursday’s Duration: 6 months to start Job Description We are seeking a process improvement person with project management experience with advanced project management tool expertise (preferably Smartsheet) who can access our current workflows, design better processes, and recommend how Smartsheet can be leveraged to improve efficiency. (This is not a basic Smartsheet user role). We need someone who understands advanced capabilities, automation, integrations, and process optimization. What We Want • An experienced process improvement person who understands project management processes who can analyze our existing manual processes, identify gaps, and recommend better ways of working. • A project management tool (preferably Smartsheet) power user who knows advanced features—such as automated workflows, approval routing, reporting dashboards, and cross-sheet data management - not just simple tasks like building a form. • Someone with industry knowledge - preferably from a marketing or agency environment - who understands best practices for creative production, asset tracking, and review/approval workflows. • A collaborator who can design a streamlined process in a project management tool (preferably Smartsheet), pilot it with our team, and, if successful, help prepare detailed requirements for a Smartsheet development partner to build or automate. Why We Need This • Our Communication Team’s current project management and production processes are manual and inefficient. For example: • Document reviews and approvals are handled through a series of individual emails, making tracking cumbersome and error-prone. • Communication plans in Word detail the needed assets and the content for each (e.g., webpages, ads, email series) but do not integrate with Smartsheet for tracking from creation through publication. • We have a vision for a more efficient Smartsheet-based system, but our workflows are too fragmented to clearly define what to build. Before engaging a Smartsheet development company, we need someone to improve, organize, refine, and standardize our processes so we can provide clear, actionable requirements.

Manage marketing and communications projects by coordinating timelines, stakeholders, and quality control from concept to delivery. | Requires project management experience in marketing or communications, strong process improvement skills, proofreading ability, organizational skills, and proficiency with Microsoft Teams. | Title: Project Manager (process improvement) Location: Irving, on site Tues, Wed, Thursday Length: 6 months to start Rate- open! Required Skills & Qualities: • Project management experience (marketing/communications environment preferred) • Familiarity with communications/marketing processes and terminology • Strong Process Improvement background • Proofreading skills and willingness to learn what to look for in each round of review • Strong organizational skills and attention to detail • Self-starter with a tenacious, proactive mindset; someone who can galvanize people • Clear and effective communicator with the ability to build relationships and follow through • Tech-savvy, with experience using Microsoft Teams and other tools We’re looking for a highly organized and collaborative Marketing Project Manager to support our communications and marketing initiatives. This individual will play a central role in keeping projects on track—from creative concept to delivery—by managing timelines, coordinating stakeholders, and ensuring high standards of quality control. The ideal candidate has a strong understanding of marketing workflows and attention to detail.