Sutter Health

Lead enterprise vulnerability management platform engineering and risk-based remediation prioritization. | Requires 9 years experience with advanced vulnerability management expertise, scripting, and integration skills. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: This role will develop and build security controls, administer security technology solutions to reduce risk and/or ensure rapid delivery of least-privilege access to users. As a level 3 engineer, you will create technical plans and implementation strategies within security to address risk and improve user experience. Applies extensive knowledge of security, risk, and technology to lead the resolution of complex problems. This role will lead cross collaboration across business and technology teams to find solutions to complex challenges, applying advanced knowledge of the security ecosystem. Proficient at leading all phases of projects, programs and initiatives of diverse scope and complexity. Works and collaborates with others in a lead role based on business need. Duties include, but are not limited to, engineering, analysis, research, testing, and monitoring. Vulnerability Management • Own and engineer the enterprise Vulnerability Management platform, including configuration, optimization, coverage strategy, and continuous improvement of asset discovery and authenticated scanning capabilities • Design and maintain end-to-end vulnerability data pipelines, ensuring accuracy, completeness, and normalization of vulnerability findings across infrastructure, endpoints, applications, and cloud assets • Lead integration of vulnerability data into ITIL-aligned enterprise vulnerability reporting and remediation workflows, including automation of ticket creation, routing logic, SLA enforcement, and escalation paths • Develop and operationalize risk-based prioritization models, correlating vulnerability severity, exploitability, threat intelligence, and asset criticality to drive enterprise remediation focus • Define and deliver executive-level metrics, dashboards, and reporting, including remediation trends, exposure reduction, and program effectiveness, enabling data-driven risk decisions • Act as a senior technical authority for vulnerability lifecycle management, including scan validation, false-positive reduction, coverage gap analysis, and continuous tuning to improve detection fidelity and reduce noise • Serve as a senior technical advisor to application and engineering teams by translating vulnerability findings into clear, actionable guidance, explaining detection logic, validation methods, and risk context to enable effective and accurate remediation Job Description: EDUCATION: • Bachelor's: Business, Cybersecurity, Computer Science, Information Technology/Security, Risk Management, or related field or equivalent education/experience TYPICAL EXPERIENCE: • 9 years recent relevant experience PREFERRED EXPERIENCE: • Advanced knowledge of enterprise vulnerability management programs, including vulnerability lifecycle management, remediation governance, exception processes, and industry best practices. • Expertise administering enterprise vulnerability management platforms, including configuration, optimization, authenticated scanning, asset discovery, exposure management, and continuous improvement of security coverage. • Advanced experience with Tenable One, including vulnerability assessment, exposure management, attack surface management, asset inventory management, vulnerability prioritization, reporting, and platform administration. • Experience integrating vulnerability management platforms with ServiceNow Vulnerability Response, including vulnerability ingestion, asset correlation, CMDB reconciliation, workflow automation, remediation tracking, and operational reporting. • Advanced understanding of vulnerability frameworks and standards, including CVE, CVSS, CWE, CPE, threat intelligence, exploitability analysis, and threat-informed risk assessment methodologies. • Experience leveraging security automation, workflow orchestration, REST APIs, and scripting languages such as PowerShell and Python to improve operational efficiency and scalability. • Strong analytical skills with demonstrated experience interpreting large-scale vulnerability data, performing risk quantification, and assessing cybersecurity risks to support effective decision-making. • Advanced experience developing cybersecurity metrics, KPIs, KRIs, dashboards, and executive-level reporting, with the ability to communicate complex technical findings and business risk insights to technical and non-technical stakeholders. • Experience supporting vulnerability data integration and synchronization between vulnerability management platforms, CMDB systems, and IT service management workflows to improve asset visibility, remediation effectiveness, and enterprise risk reduction. SKILLS AND KNOWLEDGE: • An understanding of the impact of emerging business and end-user technologies have on information security requirements and architecture. • An understanding of business needs and commitment to delivering high-quality, prompt, and efficient service to the business. • Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. • Good interpersonal skills, with an emphasis on the ability to effectively influence others. • A team-focused mentality with the demonstrable ability to work effectively with diverse team members. • Ability to communicate sophisticated and technical issues to diverse audiences up to company executives, orally and in writing, in an easily-understood, authoritative, and actionable manner. • Able to work with a changing schedule that includes standard or non-standard business hours of work. • Thorough knowledge of information systems security concepts and current information security trends and practices including security processes and methods. • General knowledge of Federal and State IS security and privacy-related regulatory requirements and laws. • General knowledge regarding National Institute of Standards and Technology (NIST), Health Insurance Portability and Accountability Act (HIPAA), Federal Information Processing Standards (FIPS), and other recognized industry security standards. and best practices. • In depth knowledge of cyber security solutions, policies, and technologies. • Understanding of the lifecycle of a network threat and network vulnerability exploitation in a healthcare environment. • Technical skills in planning, administration, and management of information systems, operational and technical security controls, and security risk analysis and management. • Proven ability to prioritize work while multi-tasking on assigned work. • Ability to participate in security incident and post incident response process. • Support of Change management requirements and processes for all production level changes. • Understanding of Sutter Health policies, standards, and requirements for all recommendations and solutions. These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $150,300.80 to $240,489.60 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Lead enterprise vulnerability management platform engineering, risk prioritization, and reporting to reduce security risks. | Requires 9+ years in vulnerability management with advanced skills in Tenable One, ServiceNow integration, scripting, and cybersecurity metrics development. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: This role will develop and build security controls, administer security technology solutions to reduce risk and/or ensure rapid delivery of least-privilege access to users. As a level 3 engineer, you will create technical plans and implementation strategies within security to address risk and improve user experience. Applies extensive knowledge of security, risk, and technology to lead the resolution of complex problems. This role will lead cross collaboration across business and technology teams to find solutions to complex challenges, applying advanced knowledge of the security ecosystem. Proficient at leading all phases of projects, programs and initiatives of diverse scope and complexity. Works and collaborates with others in a lead role based on business need. Duties include, but are not limited to, engineering, analysis, research, testing, and monitoring. Vulnerability Management • Own and engineer the enterprise Vulnerability Management platform, including configuration, optimization, coverage strategy, and continuous improvement of asset discovery and authenticated scanning capabilities • Design and maintain end-to-end vulnerability data pipelines, ensuring accuracy, completeness, and normalization of vulnerability findings across infrastructure, endpoints, applications, and cloud assets • Lead integration of vulnerability data into ITIL-aligned enterprise vulnerability reporting and remediation workflows, including automation of ticket creation, routing logic, SLA enforcement, and escalation paths • Develop and operationalize risk-based prioritization models, correlating vulnerability severity, exploitability, threat intelligence, and asset criticality to drive enterprise remediation focus • Define and deliver executive-level metrics, dashboards, and reporting, including remediation trends, exposure reduction, and program effectiveness, enabling data-driven risk decisions • Act as a senior technical authority for vulnerability lifecycle management, including scan validation, false-positive reduction, coverage gap analysis, and continuous tuning to improve detection fidelity and reduce noise • Serve as a senior technical advisor to application and engineering teams by translating vulnerability findings into clear, actionable guidance, explaining detection logic, validation methods, and risk context to enable effective and accurate remediation Job Description: EDUCATION: • Bachelor's: Business, Cybersecurity, Computer Science, Information Technology/Security, Risk Management, or related field or equivalent education/experience TYPICAL EXPERIENCE: • 9 years recent relevant experience PREFERRED EXPERIENCE: • Advanced knowledge of enterprise vulnerability management programs, including vulnerability lifecycle management, remediation governance, exception processes, and industry best practices. • Expertise administering enterprise vulnerability management platforms, including configuration, optimization, authenticated scanning, asset discovery, exposure management, and continuous improvement of security coverage. • Advanced experience with Tenable One, including vulnerability assessment, exposure management, attack surface management, asset inventory management, vulnerability prioritization, reporting, and platform administration. • Experience integrating vulnerability management platforms with ServiceNow Vulnerability Response, including vulnerability ingestion, asset correlation, CMDB reconciliation, workflow automation, remediation tracking, and operational reporting. • Advanced understanding of vulnerability frameworks and standards, including CVE, CVSS, CWE, CPE, threat intelligence, exploitability analysis, and threat-informed risk assessment methodologies. • Experience leveraging security automation, workflow orchestration, REST APIs, and scripting languages such as PowerShell and Python to improve operational efficiency and scalability. • Strong analytical skills with demonstrated experience interpreting large-scale vulnerability data, performing risk quantification, and assessing cybersecurity risks to support effective decision-making. • Advanced experience developing cybersecurity metrics, KPIs, KRIs, dashboards, and executive-level reporting, with the ability to communicate complex technical findings and business risk insights to technical and non-technical stakeholders. • Experience supporting vulnerability data integration and synchronization between vulnerability management platforms, CMDB systems, and IT service management workflows to improve asset visibility, remediation effectiveness, and enterprise risk reduction. SKILLS AND KNOWLEDGE: • An understanding of the impact of emerging business and end-user technologies have on information security requirements and architecture. • An understanding of business needs and commitment to delivering high-quality, prompt, and efficient service to the business. • Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. • Good interpersonal skills, with an emphasis on the ability to effectively influence others. • A team-focused mentality with the demonstrable ability to work effectively with diverse team members. • Ability to communicate sophisticated and technical issues to diverse audiences up to company executives, orally and in writing, in an easily-understood, authoritative, and actionable manner. • Able to work with a changing schedule that includes standard or non-standard business hours of work. • Thorough knowledge of information systems security concepts and current information security trends and practices including security processes and methods. • General knowledge of Federal and State IS security and privacy-related regulatory requirements and laws. • General knowledge regarding National Institute of Standards and Technology (NIST), Health Insurance Portability and Accountability Act (HIPAA), Federal Information Processing Standards (FIPS), and other recognized industry security standards. and best practices. • In depth knowledge of cyber security solutions, policies, and technologies. • Understanding of the lifecycle of a network threat and network vulnerability exploitation in a healthcare environment. • Technical skills in planning, administration, and management of information systems, operational and technical security controls, and security risk analysis and management. • Proven ability to prioritize work while multi-tasking on assigned work. • Ability to participate in security incident and post incident response process. • Support of Change management requirements and processes for all production level changes. • Understanding of Sutter Health policies, standards, and requirements for all recommendations and solutions. These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $150,300.80 to $240,489.60 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Lead new commercial sales growth and manage account executive team for Sutter Health Plan. | 7 years sales experience in health insurance or related industry with strong consultative selling and team leadership skills. | We are so glad you are interested in joining Sutter Health! Organization: Sutter Health Alliance - Valley Position Overview: Leads Sutter Health Plan's (SHP) new commercial sales engine across the large group and small group employer segments in assigned territory. Accountable for new membership growth, request for proposal (RFP) win rate, pipeline health, and broker channel productivity, and directly manages the SHP account executive team. Serves as a player-coach—personally engaging with priority brokers, consultants, and prospective employer clients while building the discipline, tools, and forecasting rigor needed to scale a competitive provider-sponsored plan. Partners closely with product, underwriting, account management, marketing, and network teams to translate Sutter's integrated delivery value proposition into measurable sales results. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's: Business Administration or related field TYPICAL EXPERIENCE: • 7 years recent relevant experience • CA Life & Health Insurance license is highly desired SKILLS AND KNOWLEDGE: • Demonstrated record of meeting or exceeding new-business membership and revenue targets in the regional market. • Experience working with national and regional brokerage/consulting firms. • Proven ability to lead and develop a Business-to-Business (B2B) sales team in health insurance, employee benefits, or a related regulated industry. • Strong consultative, solution-selling, and negotiation skills across brokers, consultants, and employer C-suite/HR audiences. • Working knowledge of fully insured, self-funded/administrative services only (ASO), and flex-funded products; specific insurance coverage (SIC) underwriting concepts; per member per month (PMPM) benchmarking; and state regulatory environment. • Demonstrated forecasting and pipeline-management discipline using Salesforce or comparable customer relationship management (CRM) tool. • Excellent written, verbal, and executive-level presentation skills; ability to translate complex benefit and network concepts for diverse audiences. • Financial acumen sufficient to partner credibly with underwriting and finance on pricing and deal economics. • Ability to operate as a player-coach—balancing personal selling on strategic deals with team leadership. • Ability to build a cohesive team with diverse skill sets. • Ability to reorganize complex work structures and reporting relationships to increase efficiency and productivity. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $129,188.80 to $193,772.80 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Develop and execute cost containment and performance improvement strategies for goods and services across the organization. | Requires 8+ years relevant experience, strong negotiation, project management, leadership, and communication skills in a healthcare supply chain environment. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: Responsible for developing and executing against cost containment and performance improvement opportunities for goods and services utilized across Sutter Health. With expertise in purchasing strategies, this position is responsible for defining and implementing a clear strategy to optimize the total cost of ownership, including sourcing of products and services as well as product, service, and/or vendor standardization. Collaborates and influences a team of contracting, value analysis, and analytic resources to drive impact for the assigned segments of spend. Interfaces with a variety of high-level clinical and Sutter Health leadership, as well as external resources from the vendor community. Job Description: EDUCATION: Bachelor’s degree in Accounting, Finance, Business/Healthcare Administration or related field. TYPICAL EXPERIENCE: 8 years recent relevant experience SKILLS AND KNOWLEDGE: Experience facilitating collaboration between clinicians, supply chain, and other stakeholders to drive strategic initiatives and value capture. Strong negotiation skills and ability to balance business objectives and stakeholder interests to achieve optimal results. Demonstrated track record of project management skills within a customer service-oriented environment. Effective written and oral communication, ability to manage timelines, and organizational skills. Ability to write formal position papers that will be forwarded to members of Sutter leadership for contract approvals. Demonstrated experience proactively building and maintaining strong relationships with senior-level decision-makers, including physician and C-suite leaders, clinical staff, and vendors. Demonstrated project management and leadership abilities, with experience in mentoring and developing team members. Strong organizational skills with the ability to prioritize and manage multiple responsibilities effectively. Excellent communication and presentation skills, with the ability to convey complex information to diverse audiences. Strong customer service orientation with consistent and timely follow-up on issues. Ability to inspire confidence, diffuse tension, and act as a change agent. Ability to lead multidisciplinary groups and present to various levels of the organization. Proficiency in computer software including Microsoft Word, Excel, PowerPoint, Access, and Visio. Ability to synthesize data and create meaningful presentations. Ability to quickly grasp and assess data provided in opportunity analyses and effectively provide feedback to the source regarding its quality. Strong knowledge of healthcare products and equipment, inventory sources, and alternative sources of supply, purchasing, and distribution systems, contract administration, and new or emerging trends in the industry. Ability to manage complex situations with a high degree of variation. Adaptable with a high tolerance of ambiguity. Ability to successfully facilitate team meetings that may involve competing objectives. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $117,436.80 to $176,155.20 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Manage product lifecycle and collaborate with cross-functional teams to deliver healthcare IT solutions. | Requires 5 years relevant experience, healthcare product management skills, and familiarity with clinical workflows and EHR systems. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: Contributes to the product lifecycle of information technology solutions that improve experiences for patients, clinicians, and operations. Collaborates with data scientists, engineers, designers, and clinical or business stakeholders to shape requirements, inform the roadmap, and help bring concepts to market. Support product leadership by translating ideas into actionable steps, coordinating across cross-functional teams, and ensuring that delivery aligns with established goals. Enable innovation at the point of care, surface opportunities for improvement, and work with partners to refine and optimize products that deliver clinical, operational, and financial value. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's Degree TYPICAL EXPERIENCE: • 5 years recent relevant experience PREFERRED EXPERIENCE: • Deep experience with Epic clinical tools - either as a builder or power user • Digital health, RPM, care delivery outside traditional pathways • Working with project, design, development, Epic EHR, and behavioral science • Experience working with Figma, Jira - nice to have • Experience working directly with clinicians and clinical teams • Must be able to operate independently SKILLS AND KNOWLEDGE: • Experience with creating product roadmaps, backlog management, agile methodologies, and translating business needs into technical requirements in a healthcare environment • Familiarity with healthcare workflows, EHR systems (e.g., Epic), clinical operations, regulatory considerations, and patient engagement tools • Experience working closely with technical teams, including engineers and data specialists • Ability to balance tradeoffs across user experience, data availability, technical feasibility, and business constraints • Strong communication, analytical thinking, and prioritization skills • Capable of presenting complex ideas clearly to diverse teams and stakeholders • Skilled in interpreting data, creating KPIs, and making evidence-based decisions to guide product direction • Experience guiding cross-functional teams through the product lifecycle • Aptitude for working both independently and collaboratively in team settings • Familiarity with tools like Python, SQL, and data analysis frameworks is a plus These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $159,723.20 to $239,595.20 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Lead enterprise HR policy program focusing on governance, strategy, and transformation to improve consistency and compliance. | Bachelor's degree or equivalent with 8 years relevant experience and advanced HR policy governance and labor law knowledge. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: Leads the enterprise human resources (HR) policy program, including governance, strategy, and transformation. Accountable for the centralized governance model for HR system and local policies, including lifecycle standards, portfolio oversight, policy strategy, and decision support that improve consistency, support compliance, align with labor strategy, and advance a more intuitive, simplified employee and leader experience. Drives transformation of the policy program by reducing complexity and redesigning how policy content is created, governed, communicated, and sustained across the system. Leads development of the policy roadmap in partnership with key stakeholders to align policy priorities with labor relations strategy and business needs. Partners with other teams and governance groups to advance policy priorities in a complex, matrixed environment. Job Description: The person selected for this role will come on site for work a minimum of 2-3 days a week and should live a commutable distance to either our Emeryville or Sacramento office. This is NOT a remote role. EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma Bachelor’s degree in Human Resources, Business Administration, Public Policy, Healthcare Administration, Communications, or a related field TYPICAL EXPERIENCE: 8 years recent relevant experience SKILLS AND KNOWLEDGE: Progressive responsibility in HR policy, employee relations, labor relations, compliance, HR operations, program management, or a related field, including experience leading complex cross-functional initiatives and enterprise-wide process or policy improvements. Advanced knowledge of HR policy governance, lifecycle management, and approval processes. Advanced knowledge of labor law concepts, labor strategy, and the impact of collective bargaining on HR policy decisions. Strong understanding of the employee experience, operational, compliance, labor relations, and system impacts of policy decisions. Strong strategic thinking, judgment, and analytical skills, with the ability to assess tradeoffs, identify risks, and develop recommendations. Strong program and project management skills, with the ability to lead multiple high-priority initiatives that simplify policy administration and advance transformation of the program. Ability to influence and collaborate effectively across a matrixed organization without direct authority. Strong verbal and written communication, facilitation, and stakeholder management skills. Ability to bring structure to complex issues and move work forward with sound judgment and attention to detail. Ability to navigate ambiguity, balance competing priorities, and maintain momentum in a complex environment. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $126,256.00 to $189,384.00 / annual salary. Emeryville Pay Range is $145,204.80 to $217,796.80 / annual salary. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package. Working at Sutter Health Sutter Health values and supports the unique talents and strengths that each employee brings to our organization. As a result, you are empowered to apply your passion for healing in innovative ways to care for patients and their families.

Lead revenue operations to improve pipeline quality, forecast accuracy, and sales productivity through cross-functional collaboration and data-driven insights. | 7+ years in revenue operations with skills in Salesforce, analytics, and executive reporting but no direct healthcare revenue cycle or hospital billing experience. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: • The Director supports locations throughout the Sutter Health California footprint. • Eligible to work from home with 50% travel within our California network. Sutter Health is seeking a highly skilled revenue cycle leader to serve as a primary enterprise contact for revenue and revenue cycle performance matters. This role functions as a strategic connector across Revenue Cycle Operations, Healthcare Finance, Managed Care Contracting, and Executive Leadership, ensuring alignment between financial targets and revenue cycle execution. The successful candidate will demonstrate the ability to clearly connect finance metrics to underlying revenue cycle drivers and translate strategy into operational performance. We are seeking candidates with extensive experience serving as trusted advisors to executive leadership, with a proven ability to translate complex revenue cycle and financial data into clear, actionable insights. This role requires exceptional executive-level communication skills, including the ability to analyze data to identify opportunities, develop compelling content, and present findings clearly, concisely, and with confidence to senior leaders. The ideal candidate will bring extensive experience across both Hospital Billing (HB) and Professional Billing (PB), with deep operational expertise across all major revenue cycle pillars and demonstrated subject matter expertise in two or more functional domains. Those with a strong background in enterprise revenue cycle performance optimization are strongly preferred. Success in this role requires advanced experience in performance improvement, including the application of Lean principles and demonstrated use of Coaching Kata methodology to drive continuous improvement, capability building, and sustained operational discipline. We are seeking leaders with well-established expertise in scoping and executing high-impact, enterprise-wide initiatives that materially improve revenue integrity, cash performance, and budget outcomes. These initiatives will leverage data-driven root cause analysis and focus on high-impact performance areas such as front-end operations, CDI, coding, denials, underpayments, aged receivables, net revenue optimization, month-end close performance, leadership development, and other critical revenue cycle KPIs. Candidates must also demonstrate deep operational experience in providing education, guidance, and operational support to clinical care setting leaders, finance, and revenue cycle teams on system processes and performance improvement strategies. This position requires highly skilled leaders with experience operating across all organizational levels, supporting both strategic initiatives and day-to-day operations. Responsibilities include oversight of corrective action plans, accountability structures, deliverables, and timelines across corporate, facility, and third-party vendor environments. We are seeking candidates with a history of success in revenue cycle vendor management, including establishing new contracts, implementing governance structures, conducting performance reviews, and driving vendor accountability through corrective action planning. The successful candidate will demonstrate the ability to collaborate effectively with key departments and leaders to ensure transparency, alignment, and consistent communication across the enterprise. This role is accountable for collaborating to ensure optimization of accounts receivable performance, reduction of avoidable denials and write-offs, payment variance review, and consistent implementation of best practices across all facilities. Candidates should also have experience leading enterprise committees and task forces and partnering with local leadership teams and patient-facing operators to implement sustainable operational improvements at the facility level. Those with comprehensive experience leveraging revenue cycle analytics platforms, including Kodiak Revenue Cycle Intelligence (RCI/RCA) or comparable tools, to support performance monitoring, root-cause analysis, and continuous improvement initiatives are strongly preferred. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma • Bachelor’s degree in business administration or related healthcare. TYPICAL EXPERIENCE: • 8 years recent relevant experience SKILLS AND KNOWLEDGE: • Able to effectively communicate in both writing and verbally with all levels of staff. • Able to make autonomous decisions involved in implementing coding and billing policies effecting revenue and operations. • In depth knowledge of third-party billing rules for Medicare, Medi-Cal, Government Managed Care, Health Maintenance Organization (HMO), Preferred Provider Organization (PPO), Worker's Compensation. • In depth knowledge of third-party reimbursement contract terms and adjudication, state and federal billing and collections regulations, compliance, claims processing methods, Current Procedure Terminology (CPT) coding, and patient accounting management practices. • Proficiency in knowledge and use of the electronic health systems (specifically Epic). • Proficiency in various PC software programs such as spreadsheets and word processors, and other statistical tools. Able to effectively utilize the Microsoft Office suite of products. • Organizational skills, problem analysis skills, time management skills, and effective verbal and written communication skills. • Skilled in interpreting billing regulations and reimbursement formulas. • Demonstrated leadership and training skills. • Must remain flexible and be able to be involved in and prioritize multiple projects in a rapidly changing environment. • Must have a positive attitude and be willing to learn new things; ability to maintain a high level of energy and work independently. #LI-TH1 Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $183,643.20 to $293,841.60 / annual salary. San Francisco Bay Pay Range is $183,643.20 to $293,841.60 / annual salary. Sacramento Valley Pay Range is $161,616.00 to $258,585.60 / annual salary. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Manage post-award grants including financial and compliance oversight for federal and private foundation grants. | Requires bachelor's degree, 5 years relevant experience, advanced analytical skills, knowledge of federal grants policies, and proficiency in financial forecasting and accounting applications. | Job Description: • Major functions for post-award grants management and administration for federal and private foundations • Work with a team of post-award analysts providing financial and compliance oversight of grants and contracts • Provide management of R01, Cooperative Agreements, Center Grants, and Program Project Grants • Financial reporting and projections • Assistance with progress reports • Understanding of all reporting requirements and notice of grant award • Understanding of policies, guidelines, and regulations pertaining to effective grants management. Requirements: • Bachelor's or equivalent education/experience • 5 years recent relevant experience • Advanced analytical skills • Generalized knowledge of policies and procedures in more than one functional area • Knowledge of federal government circulars OMB A-110, A-122 and A-133 • Skills in communication (written and oral) in the English language • Ability to articulate needs and questions clearly • Organization, time management, and problem-solving skills • Detail-oriented, work quickly and accurately, and able to multi-task • Ability to work with competing deadlines and various personalities with diplomacy and tact • Ability to work independently with minimal supervision • Demonstrated skills in spreadsheet, word processing, and accounting applications (MS Office, Word, Excel) • Demonstrated ability with financial forecasting • Knowledge of grants management practices • Proficient knowledge of accounting practices • Must possess follow-up and follow-through and investigative skills • Ability to participate effectively as a member of a clinical research team. Benefits: • Yes

Perform coverage analysis for clinical trials ensuring federally compliant billing and reimbursement. | Bachelor's degree with 5 years relevant experience, knowledge of clinical research, Medicare/Medicaid coverage, medical coding, and strong communication and organizational skills. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: Responsible for determining if a study is a qualifying clinical trial, and performing the initial coverage analysis review by analyzing individual research protocol clinical services to assure federally compliant billing and reimbursement. Ensuring complete submission of documents required to conduct a coverage analysis and activate a study and submitting notification of participation letter to Noridian (MAC) when needed. Determining and documenting billing support for clinical items by reviewing the protocol, investigator brochures, sponsor budget, sponsor proposed contract, and consent template, the evidence of medical necessity justifications, and appropriate payers of protocol-specific services and federally required research-related claims modifications for service payment by insurance. Conducting the final review and analysis of study documents to assure all study-related documents are harmonized. Interpreting Medicare/Medicaid coverage decisions, national guidelines as they apply to specific clinical trial medical items and services. Supporting Current Procedural Terminology (CPT)/Healthcare Common Procedure Coding System (HCPCS) billing determinations of clinical trial items and services and applying all applicable local coverage decisions, national and local coverage determinations, and third-party payer rules for clinical trial coverage analyses. Interfacing with various Sutter Health research affiliates, administrative staff, principal investigators, essential partners, and clinical trial sponsors regarding reimbursement for research services. Implementing an integrated support function that standardizes the administrative and financial support functions of clinical trial billing compliance thereby improving service to the Sutter Health research community and providing an increased level of research compliance. Job Description: EDUCATION: • Bachelors or equivalent education/experience TYPICAL EXPERIENCE: • 5 years recent relevant experience SKILLS AND KNOWLEDGE: • Demonstrated knowledge of clinical research concepts, good clinical practices and regulatory compliance • Knowledge of Medicare benefit categories, statutory exclusions, and national and local coverage determination and of national medical practice guidelines, Food and Drug Administration investigational drug and device research • Knowledge of medical coding, protocol visit span allowances, protocol-specified clinical services, and basic research study demographics of clinical research financial activities and documentation required before study initiation, including research protocol, internal budget, sponsor contract and budget, and consent template • Demonstrated written, oral, electronic communication; presentation and interpersonal skills • Ability to use multiple technical systems as intended; ability to collaborate across revenue cycle, compliance, and research operations teams; and attention to detail • Analytical and computer skills, including proficiency in Microsoft Word, Outlook, and Excel • Ability to work independently and to accept responsibility for complex and sensitive decision making as it relates to the position • Outstanding organization skills to manage many competing timetables and responsibilities • Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others • Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives • Verbal and written communication, and interpersonal skills • Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results • Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues • Demonstrated skill in communicating and collaborating with Sutter Health essential partners (Legal Services, ECS, SHIRB) and research institute personnel. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $94,848.00 to $142,272.00 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Lead and manage healthcare ethics and compliance programs, including investigations, risk assessments, and regulatory adherence. | Requires 5 years experience, knowledge of healthcare compliance laws, strong analytical and communication skills, and relevant certifications within 1 year. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: Works to assure compliance with Physician Self-Referral laws, Anti-Kickback statues, fraud, waste and abuse laws, and other compliance laws and the organization's policies and procedures. Works with and serves in the absence of the compliance officer in overseeing, coordinating, implementing, administering, and evaluating the Sutter Health ethics and compliance program at assigned entity(s). Collaborates with entity organizational staff, ethics and compliance staff, and legal & risk services team members regarding changes in federal and state laws and regulations for healthcare providers and the organization's policies and procedures. Plans, executes, and leads a variety of regulatory compliance based projects. Leads in the day-to-day management of ethics and compliance incident response process. Partners with the compliance officer to conduct and report on internal investigations and compliance risk assessments and assists with the development of compliance policies and procedures. Serves as a resource person to perform the various activities of the ethics and compliance program and includes monitoring, investigation coordination, data quality assurance, training and education, and managing any confidential reporting received via mailbox or phone messaging. This position will perform trending, analysis and metric reporting related to ethics and compliance incidents and make recommendations for control implementation, education opportunities and remediation. Job Description: The person selected for this role will support the following locations: CPMC, Mills Peninsula, Lakeside, Santa Rosa and other locations as assigned. EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's: Business Administration or related field CERTIFICATION & LICENSURE: • CHC-Certified in Healthcare Compliance within 1 Year of hire • OR CHRC-Certified in Healthcare Research Compliance within 1 year of hire • OR Juris Doctorate within 1 year of hire TYPICAL EXPERIENCE: • 5 years of recent experience. SKILLS AND KNOWLEDGE: • In-depth knowledge of effective healthcare ethics and compliance program, including requirements, management, monitoring, conducting and documenting investigations, addressing violations, tracking corrective actions, and training. • In-depth knowledge of healthcare clinical operations, hospital revenue cycle systems, and healthcare billing and coding requirements. • Working knowledge of medical terminology, standard medical abbreviations, and the disease process as well as general legal terminology, principles, procedures, and available legal resources. • Familiar with healthcare industry, including current trends, cultural concerns, and local/state/federal regulations, such as the CA Knox-Keene Act, California Insurance Code, Office of Inspector General (OIG) Work Plan, Affordable Care Act (ACA), and HIPAA regulations, in addition to federal and state reimbursement program requirements (e.g., Medicare and Medi-Cal), Internal Revenue Code, Employee Retirement Income Security Act (ERISA), Americans with Disabilities Act, privacy and consent laws. • Exceptional attention to detail with excellent time management and organization skills, including the demonstrated ability to strictly adhere to multiple timelines. • Strong business acumen and exceptional analytic skills with the proven ability to analyze data and information, reach practical conclusions, recommend corrective actions, resolve conflicts, and institute effective changes. • Excellent written/verbal communication, interpersonal, and presentation skills with the ability to translate complex legal and regulatory requirements, healthcare laws, or sensitive information clearly and diplomatically to diverse audiences. • Proficient computer skills, including advance competency in Microsoft Office Suite (Word, Excel, Visio, Project, and PowerPoint), SAP SE Crystal Reporting, and other software. Ability to: • Manage and organize large amounts of data in an efficient and clear manner, specifically in a regulatory and compliance-filing function. • Identify potential concerns and compliance issues and then assist in the development and implementation of actionable recommendations or process improvements to resolve the problem. • Advise management and other stakeholders regarding the impact of emerging industry trends in compliance enforcement, legislation and regulations. • Abstract information from medical records, reports, chart entries, related patient documentation, and interviews while conducting audits and investigations. • Work independently, as well as part of a multidisciplinary team, while efficiently and effectively conducting audits and investigations within established timeframes and government regulations. • Direct, prioritize, and drive multiple projects while navigating competing priorities to deliver quality products and services on-time and on-budget. • Make informed decisions based on the analysis of multiple sources of information while providing new perspectives on existing solutions. • Foster an open and collaborative environment that invites discussion about the compliance process and its value, influences individuals or groups with diverse opinions, builds consensus, and enlists cooperation without direct control/authority. • Maintain strict confidentiality of sensitive material (compliance and risk management data) and ensure the privacy of each patient's protected health information (PHI). • Work effectively with staff, peers, senior management, physicians, state/federal agencies, and external organizations. • Build collaborative working relationships with peers, other departments, stakeholders, management, vendors, and government agencies to achieve compliancy. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $145,204.80 to $217,796.80 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Lead innovation initiatives by integrating market intelligence and business design to develop scalable healthcare solutions. | Requires 8 years relevant experience, strong healthcare operations knowledge, emerging tech familiarity, and excellent business modeling skills. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: Sutter Health Innovation advances the future of healthcare by designing, testing, and scaling new products, services, and technologies across one of the nation’s largest integrated health systems. The Innovation Strategist plays a pivotal role in determining which opportunities Sutter pursues and how they evolve into viable, scalable solutions. Serving as the business and viability anchor for innovation initiatives, this role integrates market intelligence, emerging technology insights, and rigorous business design to guide early‑stage opportunities from concept through real‑world implementation. The Innovation Strategist synthesizes market trends, competitive dynamics, and consumer behavior into actionable insights that inform both innovation strategy and portfolio direction. They identify and translate emerging technologies—such as AI, automation, and digital platforms—into new models of care, operational improvements, and enhanced patient experiences. This role leads core business design activities, including financial modeling, opportunity sizing, pricing strategy, and the development of scalable business models. It requires conducting data‑driven analyses across financial, clinical, and operational domains to assess opportunity areas, define success metrics, and support decision‑making. The strategist develops compelling business cases and strategic narratives that articulate the value, risks, and long‑term viability of new concepts, while partnering closely with cross‑functional teams to shape ideas, guide pilots, and support implementation within Sutter Health’s operational environment. Through strong collaboration and influence, the Innovation Strategist helps build stakeholder alignment and fosters a culture of rigor, curiosity, and innovation across teams. Job Description: • ***Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.**** EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor’s degree in Business, Technology, Economics, Finance, Engineering, Healthcare, or a related field. TYPICAL EXPERIENCE: • 8 years recent relevant experience. SKILLS AND KNOWLEDGE: • Strong understanding of healthcare operations, reimbursement models, and care delivery environments, with experience designing business models within complex health system contexts. • Familiarity with healthcare technology ecosystems (e.g., EHR platforms such as Epic, digital health platforms, clinical data systems) and how new products integrate into clinical and operational workflows. • Proven ability to conduct market, competitive, and landscape analysis, translating complex information into clear strategic insight and recommendations. • Working knowledge of emerging technologies (e.g., AI/ML, automation, digital platforms) and their implications for healthcare business models, cost structures, and operating models. • Experience evaluating the financial viability and scaling implications of technology-enabled products and services in healthcare or regulated industries. • Excellence in complex business model development, scenario planning, and forecasting, with a depth of experience using Excel as a baseline. • Ability to use a variety of digital tools to perform analyses and produce content. must have capability using project management software, Microsoft office (specifically: Excel, Word, PowerPoint). • Coaching and Mentorship: Ability to coach and teach designers about business. Translate business concepts into design-friendly language and tools. • Ability to manage complex workstreams and stakeholders across concept development and implementation planning. • Ability to lead meetings with senior administrative leaders and build personal relationships to advance partnerships. • Outstanding verbal and written communication skills. • Consulting mindset with the ability to act independently, provide informed guidance, and influence without authority. • Intellectual curiosity and a bias toward evidence-based, responsible innovation in complex, regulated environments. These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $131,996.80 to $197,995.20 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Provide strategic leadership and operational oversight for behavioral health services in inpatient and outpatient settings. | Master's degree in relevant field and 10 years recent relevant experience in healthcare administration or related field with strong leadership, regulatory knowledge, and collaboration skills. | We are so glad you are interested in joining Sutter Health! Organization: MPHS-Mills-Peninsula Medical Center Position Overview: Mills-Peninsula Medical Center (MPMC), part of Sutter Health, is a nonprofit acute care hospital system serving residents across Northern California through two campuses located in Burlingame and San Mateo. Licensed for approximately 241 beds, MPMC provides a comprehensive range of services, including inpatient, outpatient, surgical, rehabilitation, and behavioral health care. The San Mateo Campus is a vital component of this system, specializing in comprehensive behavioral health services. The campus operates 39 licensed inpatient psychiatric beds, serving both adult and adolescent populations. In addition to inpatient care, the San Mateo location offers an array of hospital-based outpatient services, including Intensive Outpatient Programs (IOP) and Partial Hospitalization Programs (PHP), ensuring a full continuum of behavioral health care. The Director of Behavioral Health provides strategic leadership and operational oversight for MPMC’s behavioral health service lines across both inpatient and outpatient settings. This role is responsible for the development, coordination, and continuous improvement of psychological, social work, and therapeutic services—ensuring alignment with the hospital’s mission, regulatory standards, and best operational practices. Working collaboratively with executive leadership and departmental leaders, the Director guides multidisciplinary teams in delivering evidence-based, patient-centered care while optimizing quality, safety, and performance outcomes. The position also oversees quality improvement initiatives, workforce development, and departmental budget management in alignment with organizational goals. The Director ensures that all behavioral health services are delivered with excellence, compassion, and integrity, maintaining full compliance with state, federal, and accrediting body standards (e.g., The Joint Commission). This leader fosters a culture of accountability, innovation, and collaboration, driving continuous improvement and maximizing value for patients, staff, and the broader community. Job Description: EDUCATION: • Master's degree in Business Administration, Healthcare Administration or related field. TYPICAL EXPERIENCE: • 10 years recent relevant experience. SKILLS AND KNOWLEDGE: • Knowledge of administrative and clinical areas with special emphasis on hospital and/or other healthcare settings and standards of patient care. • Excellent written and oral communications skills, along with comprehensive knowledge and understanding of regulatory requirements, including The Joint Commission (TJC), California Department of Public Health (CDPH) and Title 22 specifications. • Knowledge of medical terminology to include diagnostic and operative procedures. • knowledge of State, Federal, and Profession Industry Standards pertaining to healthcare practice. • Conceptual, analytical, and problem solving skills in a complex environment. • Strong interpersonal skills, presentation, and collaboration skills. • Analytical and financial management skills with the proven ability to achieve sustainable and significant cost efficiencies on an organization-wide basis. • Proven ability to establish and maintain effective working relationships with hospital executives, Boards, medical staffs, clinical leaders, business leaders, vendors, and other key customers to ensure effective management of complex, multi-faceted business development projects is required • An ability to energize, mobilize, influence, and build accountability through effective communication of vision, and the fostering of productive and supportive working relationships with internal and external constituencies • Ability to foster an interactive and collaborative environment, to influence individuals or groups with diverse opinions and to enlist cooperation without direct control/authority while building high performance teams committed to accomplishing initiatives in ecosystems that may be resistant to change. • Analytical skills to resolve complex issues, drive through obstacles, develop optimal growth opportunities, and deliver effective business solutions that meet the goals of the foundation(s), medical groups, operating unit and the enterprise. • Ability and experience working across a wide range of care delivery environments and providers and collaborating with essential business partners, with the ability to build consensus. Job Shift: Varied Schedule: Full Time Days of the Week: Variable Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $81.23 to $129.97 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Design and execute communication strategies to engage diverse audiences and support organizational mission and priorities. | Requires 8 years of relevant experience, strong communication and interpersonal skills, and knowledge of healthcare and regional issues. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: Based primarily in the Greater East Bay and San Francisco region, this role is a key contributor to shaping how Sutter Health connects with its audiences—bringing strategy, storytelling and execution together to inform, influence and inspire. In partnership with communications leadership, you will help design and deliver innovative, insight-driven communication strategies that engage diverse internal and external audiences. Using a proactive, research-informed and Lean-based approach, you will develop and execute integrated plans that build awareness, deepen understanding and strengthen commitment to Sutter Health’s mission, culture and strategic priorities. This role offers the opportunity to work across high-impact initiatives—translating complex business strategies into clear, compelling narratives and experiences. You will support multi-channel campaigns, events and communications that bring our brand to life through strong messaging, visuals and storytelling—ensuring consistency and integrity across all touchpoints. As a trusted communications partner, you will collaborate with cross-functional teams to provide strategic counsel and executional support that advances key initiatives, elevates Sutter Health’s distinct strengths, and protects and enhances our reputation. You will also help identify and mitigate potential issues, guide external partners and vendors, and continuously evaluate performance to improve reach, engagement and effectiveness. Job Description: This role requires on site presence. The candidate selected for this role should live in the bay area and a commutable distance to San Francisco and the East Bay Area. EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's: Communications, English, Journalism, Public Relations (PR), or related field TYPICAL EXPERIENCE: • 8 years recent relevant experience SKILLS AND KNOWLEDGE: • Comprehensive knowledge of strategic communications planning, social networking, graphic standards/corporate identity management, graphic design principles, news/feature/speech/online/script writing and editing techniques, publications development/production/management, principles of photography and audio/video production, audience list maintenance and special events coordination. • Thorough understanding of communications planning, graphic design and production, multi-media, brand management, publications, digital channels (web, social, etc.), special events, leadership presentations and research. • Expert communication (written and verbal) and interpersonal skills, presentation and negotiation competencies, with the ability to interpret corporate goals and translate them into an effective communications/constituent relations plan. • Business acumen and exceptional analytic skills with the proven ability to provide innovative communication solutions to complex problems and to meet business objectives. • Demonstrated understanding of regional, state, and national health care and medicine issues, Northern California current events, and cultural and health care trends. • Exceptional attention to detail with time management and organization skills, including the demonstrated ability to maintain production schedules and strictly adhere to multiple timelines and budgets. • Working knowledge of selecting/hiring third-party talent for creative services, graphic design and production, publication development and management, market research and advertising. • Proficient computer skills, including advance competency in Microsoft Office suite and a solid knowledge of graphic design, data management, and statistical analysis software. • Synthesize information and ideas across a variety of subject matter areas and to create communication plans that generate an engaging and positive reader experience. • Articulate a vision, translate complex business ideas into lay terms, work with staff at all levels of the organization. Assess and understand target audience attitudes, opinions, and preferences. • Manage, prioritize, adapt, and drive numerous projects with multiple and rapidly changing priorities while still delivering quality communications on-time and on-budget. • Foster a collaborative environment, to influence individuals or groups with diverse opinions and to enlist cooperation without direct control/authority. • Negotiate effectively with staff, senior management, vendors, media partnerships, external agencies, and organizations. Identify and resolve technical, operational, and organizational problems using policies, procedures and department plan. • Establish, build, and maintain effective working relationships with peers, stakeholders, executives, external agencies, consultants, and relevant industry influencers. • Accreditation in Public Relations (APR) from PRSA Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $143,478.40 to $215,217.60 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Develop and execute integrated communication strategies to engage diverse audiences and support organizational priorities. | Requires 8 years of relevant experience, strong communication and analytic skills, and knowledge of healthcare and regional issues. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: Based primarily in the Greater East Bay and San Francisco region, this role is a key contributor to shaping how Sutter Health connects with its audiences-bringing strategy, storytelling and execution together to inform, influence and inspire. In partnership with communications leadership, you will help design and deliver innovative, insight-driven communication strategies that engage diverse internal and external audiences. Using a proactive, research-informed and Lean-based approach, you will develop and execute integrated plans that build awareness, deepen understanding and strengthen commitment to Sutter Health's mission, culture and strategic priorities. This role offers the opportunity to work across high-impact initiatives-translating complex business strategies into clear, compelling narratives and experiences. You will support multi-channel campaigns, events and communications that bring our brand to life through strong messaging, visuals and storytelling-ensuring consistency and integrity across all touchpoints. As a trusted communications partner, you will collaborate with cross-functional teams to provide strategic counsel and executional support that advances key initiatives, elevates Sutter Health's distinct strengths, and protects and enhances our reputation. You will also help identify and mitigate potential issues, guide external partners and vendors, and continuously evaluate performance to improve reach, engagement and effectiveness. Job Description: This role requires on site presence. The candidate selected for this role should live in the bay area and a commutable distance to San Francisco and the East Bay Area. EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's: Communications, English, Journalism, Public Relations (PR), or related field TYPICAL EXPERIENCE: • 8 years recent relevant experience SKILLS AND KNOWLEDGE: • Comprehensive knowledge of strategic communications planning, social networking, graphic standards/corporate identity management, graphic design principles, news/feature/speech/online/script writing and editing techniques, publications development/production/management, principles of photography and audio/video production, audience list maintenance and special events coordination. • Thorough understanding of communications planning, graphic design and production, multi-media, brand management, publications, digital channels (web, social, etc.), special events, leadership presentations and research. • Expert communication (written and verbal) and interpersonal skills, presentation and negotiation competencies, with the ability to interpret corporate goals and translate them into an effective communications/constituent relations plan. • Business acumen and exceptional analytic skills with the proven ability to provide innovative communication solutions to complex problems and to meet business objectives. • Demonstrated understanding of regional, state, and national health care and medicine issues, Northern California current events, and cultural and health care trends. • Exceptional attention to detail with time management and organization skills, including the demonstrated ability to maintain production schedules and strictly adhere to multiple timelines and budgets. • Working knowledge of selecting/hiring third-party talent for creative services, graphic design and production, publication development and management, market research and advertising. • Proficient computer skills, including advance competency in Microsoft Office suite and a solid knowledge of graphic design, data management, and statistical analysis software. • Synthesize information and ideas across a variety of subject matter areas and to create communication plans that generate an engaging and positive reader experience. • Articulate a vision, translate complex business ideas into lay terms, work with staff at all levels of the organization. Assess and understand target audience attitudes, opinions, and preferences. • Manage, prioritize, adapt, and drive numerous projects with multiple and rapidly changing priorities while still delivering quality communications on-time and on-budget. • Foster a collaborative environment, to influence individuals or groups with diverse opinions and to enlist cooperation without direct control/authority. • Negotiate effectively with staff, senior management, vendors, media partnerships, external agencies, and organizations. Identify and resolve technical, operational, and organizational problems using policies, procedures and department plan. • Establish, build, and maintain effective working relationships with peers, stakeholders, executives, external agencies, consultants, and relevant industry influencers. • Accreditation in Public Relations (APR) from PRSA Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $143,478.40 to $215,217.60 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Plan, write, coordinate, and execute executive communications across multiple internal channels for senior leaders. | Requires 5+ years relevant experience, strong communication skills, strategic planning, and ability to manage multiple projects in fast-paced environments. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: The Program Manager, Executive Communications is an internally focused role responsible for planning, writing, coordinating and executing executive communications across multiple internal channels and for multiple internal audiences. This role partners closely with the Manager, Executive Communications and Director, Executive Communications & Visibility to ensure executive communications are clear, accurate, well sequenced and consistently delivered. The Program Manager plays a critical role in helping internal audiences understand the perspectives of senior leaders. You support the development of executive communications by writing about executive points of view with clarity and nuance, ensuring intent, context and emphasis are accurately conveyed, even when deadlines are urgent or information is still taking shape. A core expectation of this role is the ability to write in the executive's voice. All content must sound like it comes directly from the leader, reflecting their tone, style and way of thinking. This role requires close attention to voice consistency, word choice and rhythm, and the ability to adapt writing to different executives while maintaining authenticity under tight timelines. The role also calls for a creative mindset focused on impact. You should look for thoughtful ways to improve how executive communications engage internal audiences, helping messages feel intentional, relevant and grounded in the current environment. You should bring strong organizational discipline, sound judgment and a collaborative approach to the position. You must be comfortable operating behind the scenes in fast-moving environments, managing complex details, shifting timelines and multiple contributors. Much of this work is developed and delivered on weekly and monthly timelines, with multiple communications in progress at the same time. You must also be comfortable working directly in digital newsletter production and distribution tools. This role is highly collaborative and execution focused. It requires strong communication skills, attention to detail and the ability to work across teams while balancing competing priorities. Key Attributes Calm, reliable presence in fast paced, changing environments, with the flexibility to adapt as priorities shift and the steadiness to work through frequent and urgent review cycles on highly visible executive communications. Strong interpersonal skills, with the ability to build trust across teams and roles while working closely with leaders, executive consultants, subject matter experts and Communications partners. Confident working behind the scenes, supporting high visibility leaders and approaching feedback and edits as a core part of producing strong executive communications. Proactive problem solver, who anticipates needs, identifies risks early and takes ownership to keep work moving. Creative mindset focused on audience impact, with curiosity about how structure, format and storytelling choices can improve engagement and clarity. Comfortable using AI and emerging tools as a practical aid with care taken to ensure accuracy, executive voice and confidentiality. Strong sense of personal accountability and follow-through, with a willingness to ask questions, seek clarity and continuously improve the quality of work through iteration and feedback. Job Description: Executive Communications/Thought Leadership • Develop communications and engagement strategies and content for key Sutter Health Executive Leadership Team members • Proactively and strategically identify, evaluate and pursue communications, engagement and speaking opportunities for key senior executives that drive organizational strategy, increase system brand awareness and positively position Sutter Health as an industry leader with high-impact target audiences including business partners; employers; and business, government and community leaders • Write and edit executive speeches and develop inspiring and engaging content • Partner with social media team to build out and leverage social media platforms and strategy for senior executives • Enhance internal CEO and senior leader visibility through mutli-faceted communications (written, video, etc.) • Develop engaging presentations and materials about Sutter Health and customize for executives as needed • Provide and arrange for senior executive presentation and news media coaching EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's: Communications, English, Journalism, Marketing, Public Relations (PR), or related field. TYPICAL EXPERIENCE: • 5 years of recent relevant experience. SKILLS AND KNOWLEDGE: • Knowledge of strategic communications planning; social networking; graphic standards and corporate identity management; graphic design principles and production; news, feature, leadership presentations; script writing and editing techniques; publications development, production, and management; principles of photography and audio/video production; Web site development and maintenance; audience list maintenance, and special events coordination. • Professional communication (written and verbal) and interpersonal skills, presentation and negotiation competencies, with the ability to interpret corporate goals and translate them into an effective communications/constituent relations plan. • Current knowledge of regional, state and national health care and medicine issues, Northern California current events, and cultural and health care trends. • Business acumen and exceptional analytic skills with the proven ability to provide innovative communication solutions to complex problems and to meet business objectives. • Exceptional attention to detail with time management and organization skills, including the demonstrated ability to maintain production schedules and strictly adhere to multiple timelines and budgets. • Functional knowledge of selecting/hiring third-party talent for creative services, graphic design and production, publication development and management, market research and advertising. • Understanding of and experience with Lean or other process improvement philosophies and methodologies. • Competency in Microsoft Office suite, including working knowledge of graphic design, data management, and statistical analysis software. • Assess and understand target audience attitudes, opinions, and preferences; and then, develop communications to build consensus, awareness, or inform. • Energize, mobilize, and influence by fostering productive and collaborative working relationships with internal and external constituencies, including the effective management of resources. • Synthesize information and ideas across a variety of subject matter areas and to create communication plans that generate an engaging and positive reader experience. • Manage, prioritize and drive multiple projects in an ever-changing environment to deliver quality products and services on-time and on-budget. • Negotiate effectively with staff, senior management, vendors, media partnerships, external agencies and organizations. • Identify and solve complex problems, generate actionable recommendations, and make informed decisions based on the analysis of multiple sources of information while providing new perspectives on existing solutions. • Build collaborative working relationships with peers, other departments, stakeholders, management, and vendors to achieve marketing goals and corporate objectives. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $104,332.80 to $156,499.20 / annual salary. Emeryville Pay Range is $119,995.20 to $179,982.40 / annual salary. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Manage multiple medium to large IT projects ensuring timely delivery, budget adherence, and quality standards. | Requires 5 years of relevant experience, knowledge of PMBOK, Epic EHR implementations, and preferably PMP certification. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: • Areas of expertise must include Epic EHR module implementations. • PMP Certification is highly desired. Responsible for the management of multiple medium-sized projects and/or large-sized projects. Assists in the establishment and implementation of Sutter digital project management office (PMO) project management processes and methodologies for the information services (IS) community to ensure projects are delivered on time, within budget, adhere to high quality standards, and meet client expectations. Accountable for assembling project plans and teamwork assignments, directing and monitoring work efforts daily, identifying resource needs, performing quality reviews, and escalating functional, quality, and timeline issues. Responsible for the tracking of key project milestones, adjusting project plans and/or resources to meet the needs of clients, and coordinates communication with other teams and clients in relation to scope of management, budget, risk, and resources of the work effort being managed. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's degree: Business, Computer Science, Information Technology, or related field TYPICAL EXPERIENCE: • 5 years recent relevant experience SKILLS AND KNOWLEDGE: • Knowledge of general Project Management Book of Knowledge (PMBOK), project management methodologies and/or Sutter Health’s project methodology. • Expertise in Microsoft Word, SharePoint, and Excel • Ability to use basic English words and phrases to effectively and clearly organize and communicate thoughts and ideas. • Ability to make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction. • Ability to establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations. • Ability to analyze information, problems, situations, practices, or procedures to identify patterns, tendencies, and relationships resulting in the formulation of logical and objective conclusions. • Ability to organize workflow to accomplish established objectives. • Ability to work independently and follow through on assignments with minimal direction. • Preferred: experience in using Strategic Portfolio Management within the ServiceNow platform. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $114,774.40 to $172,161.60 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Lead enterprise digital plan and permitting program governance ensuring compliance and operational accuracy. | Requires 8+ years experience with knowledge of digital plan repositories, construction documentation, and strong leadership and communication skills. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: The Digital Plan & Permitting Program Manager IV governs Sutter Health’s enterprise digital building plans and internal permitting records as an authoritative system of record supporting Facilities, Real Estate / Asset Management, Planning & Construction, and regulatory compliance. This role leads the modernization and ongoing stewardship of the digital plan repository and permitting ecosystem, establishing standards for plan intake, validation, version control, and lifecycle management of construction and facility drawings. The Program Manager ensures plans and permit records remain accurate, traceable, defensible, and appropriately relied upon for operational, life safety, and compliance decisions within a complex healthcare environment. Partnering cross functionally, this role provides enterprise level program leadership to prevent plan drift, duplication, or misuse over time while enabling regulatory readiness, risk informed decision making, and improved customer experience. Key areas of focus will include the following: • Enterprise Building Plan Program Governance • Plan & Life Safety Literacy for Healthcare Environments • Regulatory & Hospital Compliance Enablement (Plan Based) • Internal Permit & Compliance Record System Ownership (ICRA / PCRA / ILSM) Job Description: EDUCATION: • Bachelor's: facility management, project management, business or related field or equivalent experience/education • Other: Advanced Project Management, Finance or Technology (based on area of work focus) training and certification from business acknowledged organizations TYPICAL EXPERIENCE: • 8 years of recent experience. SKILLS AND KNOWLEDGE: • In‑depth knowledge of digital plan repositories, electronic plan review systems, and permitting workflows, including document intake, indexing, quality assurance, and version control. • Strong familiarity with document lifecycle governance, including metadata standards, naming conventions, retention, auditability, and secure document handling practices. • General knowledge of construction and facilities documentation practices, including closeout packages, architectural and engineering drawing types (architectural, structural, mechanical, electrical, plumbing), and standard file formats. • Verbal and written communication skills, strong interpersonal skills, and the ability to facilitate collaborative work sessions. • Demonstrated human‑resource management skills, including the ability to attract, retain, motivate, develop, and support staff performance. • Demonstrated negotiation skills, with the ability to balance detailed requirements with broader organizational needs. • Leadership skills and the ability to initiate and maintain clear, consistent communications. • Demonstrated ability to lead teams, delegate tasks, coordinate priorities, and support effective problem‑solving. • Consultative skills to gather needs and translate requests into system configurations, workflow refinements, or process solutions. • Client relationship management skills to maintain positive and productive working relationships with Facilities, Project Delivery, Real Estate, and affiliate leadership. • Familiarity with word‑processing, spreadsheet, presentation, and business‑communications software, including Microsoft Word, Project, and Excel; familiarity with document management or asset systems is preferred. • Skills in identifying, researching, analyzing, and resolving workflow or data‑integrity issues. • Strong program, project, and vendor management skills, including internal partners, contractors, third party vendors, software providers, and technical service partners. • Ability to exercise sound independent judgment, manage work with minimal direction, and maintain strong attention to detail. • Commitment to providing a professional and supportive experience to internal partners and system users in a fast‑paced operational environment. • Ability to learn and adopt new technologies quickly, adapt to evolving processes, and respond effectively to shifting priorities. • Knowledge of licensing and permitting requirements, and familiarity with OSHPD/HCAI permitting expectations where applicable. • Proficient in MS Office and possesses strong written, verbal, and interpersonal communication skills. • Advanced skills in area‑of‑focus technologies, including Bluebeam, CAD/plan‑viewing tools, Tableau/Power BI, ERP systems, or similar platforms. • Ability to read and articulate architectural and engineering plans (when in area of focus). Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $126,256.00 to $189,384.00 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Manage and improve laboratory quality programs ensuring regulatory compliance and accreditation readiness across multiple facilities. | Requires a biology-related bachelor's degree, CA Licensed Clinical Laboratory Scientist certification, 8 years relevant experience, and knowledge of lab quality systems and regulatory standards. | We are so glad you are interested in joining Sutter Health! Organization: SMCS-Valley Administration Position Overview: This position serves the Laboratory function in Sutter Health's Valley Operating Unit including our hospitals in Sacramento, Roseville, Davis, Auburn, Jackson, Modesto, Tracy and Los Banos and multiple Ambulatory Labs in this geographic footprint including Sacramento, Yuba City, Stockton, Modesto, and other surrounding areas. Travel among facilities is a regular part of this position. Maintains and continually improves the lab quality program, managing and coordinating related activities and completing tasks to ensure effective support of laboratory operations across the region. Plans and coordinates region-wide internal audits to ensure ongoing excellence in quality and service. Facilitates the design and validation of efficient workflow processes, conducts quality-related meetings, and develops documents (process maps/tables, procedures and forms) to guide the activities of the quality program. Ensures regulatory compliance and accreditation readiness by maintaining up-to-date knowledge of requirements and coordinating activities to fulfill requirements. Promotes a culture of quality by educating others in quality management system fundamentals, programs and tools. Activities and duties include: • Maintaining and continually improving the regional laboratory quality management program (QMP), and coordinating its activities to ensure effective support of laboratory operations • Functioning as the Laboratory Internal Audit Coordinator • Compiling data and developing and submitting reports on a regular basis • Ensuring regulatory compliance and accreditation readiness including related documentation • Conducting quality and in service training to lab management and employees • Implementation and project management • Standardizing policies and procedures across multiple facilities • Interfaces with regulatory, accreditation, and other bodies including The Joint Commission (TJC), California Department of Public Health (CDPH), Clinical Laboratory Improvement Amendments (CLIA), College of American Pathologists (CAP), American Clinical Laboratory Association (ACLA) Job Description: EDUCATION: Bachelor's: biology or related field CERTIFICATION & LICENSURE: CA Licensed Clinical Laboratory Scientist TYPICAL EXPERIENCE: 8 years of recent relevant experience. SKILLS AND KNOWLEDGE: Knowledge of all aspects of the laboratory’s pre-, post- and analytic processes and procedures. Knowledge of the concepts and application of a laboratory quality management system. Knowledge of continual improvement techniques Knowledge of regulatory and accreditation requirements. Working knowledge of basic quality tools such as cause mapping, flow charting, control charts, histograms, check sheets and Pareto charts. Proven written and oral communication skills. Ability to work independently and as a team member within the department as well as with a variety of healthcare specialists. Ability to prepare, lead and/or facilitate meetings, presentations and problem-solving sessions. Demonstrated ability in project management, organizing, prioritizing and coordinating diverse activities in a changing environment. Demonstrated ability to support the operations of the laboratory in a manner that meets regulatory and accreditation requirements. Demonstrated proficiency in the following computer programs: Outlook, PowerPoint, Excel, Word Demonstrate an ability to compile data, analyze it and translate it into meaningful and actionable information through graphs/charts Implementation and project management skills Ability to standardizing policies and procedures across facilities Job Shift: Days Schedule: Full Time Days of the Week: Friday, Monday, Thursday, Tuesday, Wednesday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $126,256.00 to $189,384.00 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Review confidential clinical information and provide personalized referrals to appropriate specialty services and facilities. | Bachelor's degree or equivalent experience, 2 years relevant experience, knowledge of managed care, insurance processes, HIPAA, and strong communication and organizational skills. | We are so glad you are interested in joining Sutter Health! Organization: SMCS-Valley Administration Position Overview: Reviews confidential clinical information and provides personalized referrals to individuals or physicians/clinics requiring specialty services from a contracted medical group, hospital, or third-party payor. Facilitates referrals to appropriate Sutter facility, program or affiliated and aligned specialists. 5 years of recent relevant experience preferred. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's in Business and/or Healthcare Administration, or related field. TYPICAL EXPERIENCE: • 2 years of recent relevant experience. SKILLS AND KNOWLEDGE: • Working knowledge of managed care requirements and processes. • Knowledge of system, affiliate and community resources, and third-party payers (e.g., PPO, HMO, Medicare, insurance plans). • Knowledge of insurance authorization process and HIPPA requirements. • Familiar with medical and managed care terminologies. • Understanding of disease process to assess referral requests and appropriate level/provider of care required. • Ability to define issues, collect data, establish facts and draw valid conclusions. • Displays a customer service focus in all decisions and actions. • Ability to communicate through verbal and written means, and to present information to a variety of audiences.. • Organization skills to effectively manage and/or re-prioritize activities and projects to meet deadlines while maintaining a high degree of responsiveness. • Ability to interact and maintain effective working relationships with those contacted in the performance of required duties. • Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment. • Demonstrates initiative in providing feedback/input to improve workflow/processes. • Ability to work effectively in a dynamic and fast-paced environment with changing business priorities. • Ability to maintain and work discreetly with confidential and sensitive information. • Ability to use essential applications and/or databases associated with the role’s duties and responsibilities. Job Shift: Nights Schedule: Part Time Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Every other Weekend Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 24 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $34.25 to $51.38 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Manage enrollment growth, member relations, retention, and community outreach for a concierge medicine program, overseeing patient experience from onboarding through ongoing engagement. | Bachelor's degree or equivalent experience, 2 years relevant experience, strong organizational, communication, and interpersonal skills, ability to work independently and manage multiple tasks. | We are so glad you are interested in joining Sutter Health! Organization: SMF-Sutter Med Foundation- Central Position Overview: The Program Manager is a leadership role responsible for enrollment growth, member relations and retention, and community outreach and events of our concierge medicine program. This individual will oversee all aspects of the patient experience, from onboarding to ongoing engagement, ensuring seamless, personalized, and high-touch care. The ideal candidate is a highly organized, compassionate, and sales-oriented professional with a strong background in project management, and customer service. This role is the primary point of contact for our concierge members, serving as the central coordinator for their healthcare journey. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's: Business Administration, Healthcare Management or related field TYPICAL EXPERIENCE: • 2 years of recent relevant experience. SKILLS AND KNOWLEDGE: • Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve program objectives. • Organizational skills and the proven ability to manage multiple tasks and deadlines simultaneously. • Effective communication skills are essential, with an emphasis on writing. • Motivated and resourceful self-starter with the ability to anticipate needs, meet deadlines, and solve problems creatively, both independently and in team settings. • Adaptability to interact with various types of visitors with poise and self-confidence. • Desire and ability to work independently and autonomously. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $41.45 to $62.18 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​