Sutter Health

Support project management teams in financial, transactional, and process-related tasks for design and construction projects, ensuring compliance and building strong relationships. | Minimum 2 years of relevant experience, strong numerical and organizational skills, proficiency in Excel and project management databases, and excellent communication skills. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: Provides financial, transactional and process related support to a project management team managing the delivery of design and construction projects. Responsible for accurately entering data into the project management database related to budgets, in-service dates, contracts, purchase orders (PO), and invoices. Typically supports medium to large-scale projects. With training, learns to support Integrated Form of Agreement (IFOA) projects. Assists in the management and coordination of work including the monitoring of project budgets and deliverables, meeting contractual requirements. Builds and maintains strong professional relationships with SH affiliates, SH departments, and external vendors. Has a comprehensive knowledge of the requirements of the Process & Controls Manual (PCM) regarding their work and the project management teams’ work. Ensures all work is done in compliance with the PCM. Assists with orientation and training of lower level employees. This is a work from home role with occasional onsite requirements. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's in architecture, engineering, construction or project management or related field TYPICAL EXPERIENCE: 2 years recent relevant experience SKILLS AND KNOWLEDGE: Highly numerate – extremely good at working with numbers and finding and correcting errors Able to be detail-oriented, within the context of the bigger picture. Excellent organizational and time management skills. Critical thinking skills. Excellent verbal and written communication skills. Advanced knowledge of Excel, invoice system and project management database Good knowledge of other typical office software Able to develop and sustain productive working relations with key stakeholders across all areas and level of the organization, as well as external consultants. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $37.68 to $56.52 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Oversee operations within a geographic area, ensuring quality, efficiency, and financial performance, while collaborating with physicians and leadership to align with organizational strategy. | 15+ years of healthcare leadership experience, knowledge of physician practice operations, managed care, and strong leadership and communication skills. | We are so glad you are interested in joining Sutter Health! Organization: PAMF-Palo Alto Medical Foundation PAD Position Overview: Plans, executes, monitors, and evaluates the operations within the assigned geographic area, ensuring operational excellence that supports the organization's strategic focus on quality, service, and affordability that meets the overall strategic direction of Sutter Health. Is responsible for implementing and monitoring policies and procedures that ensure high-quality, efficient and compassionate patient care. Incumbent will work collaboratively with the geographic leadership team, service line leaders to promote planning, innovation, and problem solving to align back with enterprise strategy. Has authority and accountability for the assigned geographic area, including patient satisfaction, quality of care, financial goals (Incumbent will have financial accountability for budget and revenue for the assigned geographic area), and responsibility of managing all capital expenditures. Job Description: EDUCATION: • Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's: Healthcare Administration, Business, or related field TYPICAL EXPERIENCE: 15 years recent relevant experience SKILLS AND KNOWLEDGE: • Demonstrated knowledge in areas of physician practice operations and financing and managed care business Prior experience in a managed care market required • Demonstrated record of developing highly effective working relationships with physicians. • Communication skills including oral, written and presentation. • * Effective leadership skills and decision-making skills. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $129.28 to $206.85 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Provide nursing care, organize workflow, supervise staff, and ensure compliance with regulations. | Licensed Vocational Nurse with at least 4 years of recent relevant experience, valid LVN license, BLS certification, valid driver's license, and auto insurance. | We are so glad you are interested in joining Sutter Health! Organization: SCAH-Sutter Care at Home - Bay Position Overview: Successful candidate will have solid clinical skills with strong preference given to those with Home Health experience. Organizes and coordinates the overall workflow, including staffing and work assignments of Licensed Vocational Nurses (LVN), assistants and interns. Provides nursing care, under the direct supervision of a registered nurse (RN) or physician, in accordance with the legal scope of practice and within established standards of care, policies, and procedures. Integrates education, technical competence and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Exercises sound judgment, and developed clinical skills to implement the patient's plan of care based on the diagnosis in a timely manner. Supports the functionality of the department by distributing supplies and performing equipment maintenance, testing, and setup as needed. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety to help deliver optimal patient care. May also be responsible for performing specific procedures and/or may help orient other staff to the department. Job Description: EDUCATION: Other: Graduate of an accredited school of Vocational Nursing. CERTIFICATION & LICENSURE: LVN-Licensed Vocational Nurse BLS-Basic Life Support Healthcare Provider DL-Valid Drivers License AUTO-Automobile Insurance TYPICAL EXPERIENCE: 4 years recent relevant experience SKILLS AND KNOWLEDGE: Demonstrated knowledge of nursing skills, various medical procedures, views, and equipment. Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. Basic understanding of human anatomy, physiology, pathology, and medical terminology. Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline. General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). Prioritize and delegate assignments and work within standardized policies, procedures, and scientific methods to achieve department objectives and meet deadlines. Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday, Variable Weekend Requirements: Rotating Weekends Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $42.14 to $54.78 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package. Working at Sutter Health Sutter Health values and supports the unique talents and strengths that each employee brings to our organization. As a result, you are empowered to apply your passion for healing in innovative ways to care for patients and their families.

Coordinate financial reporting, budgeting, forecasting, and perform financial analysis to support strategic decisions. | Experience in financial analysis, accounting principles, financial modeling, and working with large data sets, with healthcare experience preferred. | We are so glad you are interested in joining Sutter Health! Organization: PAMF-Palo Alto Medical Foundation CAD Position Overview: Coordinates and facilitates the overall process of financial reporting, operating and/or capital budget planning, forecasting, benchmarking, business performance analysis and/or business and strategic planning. Provides analysis, including financial modeling, forecasting and feasibility studies to support strategic business decisions and to determine financial impacts of potential business opportunities. Maintains financial reporting/cost accounting system, reviewing data uploads, and updating and reconciling system data. Develops tools and serves as a technical resource for staff. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's: Finance, Accounting, Economics, Business Administration or related field TYPICAL EXPERIENCE: • 5 years recent relevant experience • Healthcare experience preferred SKILLS AND KNOWLEDGE: • Working knowledge of accounting and financial operations and processes. • Knowledge of Generally Accepted Accounting Principles (GAAP). • Working knowledge of financial analysis principles, methods, practices, and procedures. • Working knowledge of financial modeling. • Working knowledge of computerized accounting/financial systems and how it’s used in compiling, recording, maintaining accounting/financial transactions and information. • Ability to translate complex financial data and analysis into reports and presentations for appropriate audience. • Ability to read, comprehend, interpret and apply policies, procedures, practices, and regulatory and legal requirements. • Ability to compute and apply basic mathematical functions and computations, including percentages, decimals and prorated amounts. • Critical thinking and analytical abilities. • Ability to work with large and complex data sets. • Organization skills and attention to details. • Displays a customer service focus in all decisions and actions. • Ability to prioritize workload to complete assignments accurately and timely, and to meet strict timelines. • Ability to communicate through verbal and written means. • Ability to interact and maintain effective working relationships with those contacted in the performance of required duties. • Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment. • Demonstrates initiative in providing feedback/input to improve workflow/processes. • Ability to work effectively in a dynamic and fast-paced environment with changing business priorities. • Ability to maintain and work discreetly with confidential information. • Ability to use essential applications and/or databases associated with the role’s duties and responsibilities. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $52.44 to $78.66 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Manage small to medium healthcare construction projects, coordinate teams, monitor schedules and budgets, and ensure compliance with regulations. | Requires 5+ years of relevant experience, knowledge of healthcare construction codes, project management skills, and familiarity with regulatory approval processes. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: Represents Sutter Health on design and construction projects, including new development, facility expansion, renovation, and retrofitting. Coordinates, monitors, and reports on design and construction activities in accordance with the project controls requirements as outlined in the Process & Controls Manual (PCM). Is responsible for administering consultant and construction agreements. Facilitates quality control, maintenance of design and construction schedules, construction management, and owner representative responsibilities. Manages small to medium size teams of external vendors and internal affiliate and service line staff on small to medium scale projects. Demonstrates strong project management competence works with some autonomy and is responsible for delivering small to medium scale projects, or significant sub-scopes of large-scale projects with moderate to difficult complexity. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's: Architecture, Engineering or Construction Management, or other closely related degree. TYPICAL EXPERIENCE: • 5 years recent relevant experience SKILLS AND KNOWLEDGE: • Good knowledge of the Last Planner System and its use in Lean Construction. • Able to build reliable cost estimates and schedules for small to medium scale projects • Able to assess typical risks to scope budget and schedule for small to medium scale projects. • Good familiarity with health care construction building codes and regulations, space programming and allocation cost analysis, jurisdictional approval processes, construction means and methods, construction processes and procedures, and contract implementation • Good familiarity with the state level building approval processes including the typical requirements of the Department of Health Care Access and Information (HCAI), the California Department of Public Health (CDPH), the California Office of the State Firm Marshall (OSFM) and The Joint Commission (TJC). • Good familiarity with the typical building approval processes at the county and city level. • Strong competence in project management techniques and software. • Strong verbal and written communication skills as well as team skills to ensure appropriate communications and coordination across project delivery team, affiliate, and vendors. • Good client relationship management skills to maintain positive relations between fps and affiliate leadership. • Awareness of the importance of team culture on team performance and ability to set expectations • Able to lead project teams with integrity and develop strong culture of accountability Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $60.70 to $91.05 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Coordinate and manage cross-functional IS teams and resources to implement and support healthcare IT projects including software and hardware upgrades and support. | Bachelor's degree in Computer Science or related field, 8 years of recent relevant IS experience, advanced knowledge of healthcare operations and application environments, and preferably Epic Billing certification. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: Coordinates and manages cross-functional teams, staff, and resources throughout Information Services (IS) and Sutter Health and its regional affiliates in the implementation and support IS projects. Is responsible for: new applications, modules, software installations, interface, integration, hardware upgrades, major application upgrades, and day-to-day support work. Oversees projects or portions of projects as well as participates in the development of the departmental budget while managing and monitoring the approved budget. • Epic Hospital Billing or Professional Billing Certification is highly desired. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's: Computer Science, Information Technology, or related field TYPICAL EXPERIENCE: 8 years recent relevant experience SKILLS AND KNOWLEDGE Expert knowledge of specifying user requirements. Advanced knowledge of industry standards to better support business requirements. Advanced knowledge of healthcare operations and structure. Advanced knowledge of the lifecycle of application environments. In-depth understanding of hospital inpatient and clinic outpatient operations. Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner. Analyze information, problems, situations, practices, or procedures in order to identify patterns, tendencies, and relationships resulting in the formulation of logical and objective conclusions. Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations. Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $77.70 to $124.32 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Lead and manage PAMF's fundraising efforts, develop community partnerships, and serve as a liaison to senior management and external stakeholders. | 15+ years of relevant experience, strong leadership skills, expertise in fundraising approaches, excellent communication skills, and ability to build relationships. | We are so glad you are interested in joining Sutter Health! Organization: PAMF-Palo Alto Medical Foundation PAD Position Overview: The Executive Director of Philanthropy for Palo Alto Medical Foundation (PAMF) is responsible for directing PAMF's fundraising program, with special emphasis on individual donor cultivation and solicitation, leading campaign strategy, and managing all aspects of the program in a manner aligned with the goals of Sutter Health. This position will serve as a lead fundraiser for PAMF Philanthropy raising $5M+ annually. This role also serves as the administrative liaison to senior management, medical staff, and Sutter Health leadership, to ensure the smooth and integrated operation of the organizations, and the appropriate alignment of operational strategies with the overall mission and available resources. Externally, the Executive Director represents Sutter Health in the community through various activities, ensuring that the mission and the programs of the entity are accurately understood and conducted. Serves as a catalyst for community collaboration by developing the entity as a resource for the community in improving the health of its residents. *Additional information: We have retained Meng Peeps as our exclusive retained search firm partner. Applications will be forwarded to them to assess your potential candidacy. Job Description: EDUCATION Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's TYPICAL EXPERIENCE: 15 years recent relevant experience SKILLS AND KNOWLEDGE: Exemplary leadership, management skills with the ability to motivate and mentor individuals in a changing environment while increasing performance Comprehensive knowledge of all fundraising approaches, with special expertise and understanding of capital campaigns, principal and major gifts, and planned giving. Well-developed problem-solving and analytical skills, with an ability to devise creative solutions to complex problems and issues Demonstrated ability to maintain positive, collaborative, productive relationships with diverse key stakeholders across the organization Strong and persuasive interpersonal skills with the ability to communicate effectively and appropriately Energized and enthusiastic leader with strong intellect and creativity Excellent verbal and written communication with both internal and external constituents, including public speaking skill at delivering compelling and persuasive arguments. Ability to build trust through leadership and decision making Well organized and successful at judging multiple priorities Foresees roadblocks and prepares creative alternatives Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $88.29 to $141.27 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package. Working at Sutter Health Sutter Health values and supports the unique talents and strengths that each employee brings to our organization. As a result, you are empowered to apply your passion for healing in innovative ways to care for patients and their families.

Assist clinical departments with documentation and coding accuracy to ensure proper charging and compliance. | Minimum 5 years recent relevant experience in medical coding, certification (CPC, COC, RHIA, RHIT), and knowledge of outpatient billing and coding processes. | We are so glad you are interested in joining Sutter Health! Organization: S3-Sutter Shared Services-Valley Position Overview: Responsible for activities which improve the accuracy of facility outpatient clinical documentation coding and charging, including education with the clinical departments and coding staff and root cause correction to support accurate charging and coding in compliance with policies. The analyst assists clinical areas to effectively document services and understand the relationship of documentation and charging for the services provided in accordance with policies and procedures. Job Description: EDUCATION: High School Diploma or General Education Diploma (GED) CERTIFICATION & LICENSURE: CPC-Certified Professional Coder OR COC-Certified Outpatient Coder OR RHIA- Registered Health Information Administrator OR RHIT- Registered Health Information Technician TYPICAL EXPERIENCE: 5 years recent relevant experience SKILLS AND KNOWLEDGE: • Knowledge of medical terminology, disease processes, patient health record content and the medical record coding process. • Basic knowledge of anatomy, physiology and pharmacology. • Familiarity with billing functions and the components of a charge description master. • General knowledge of Revenue Cycle applications, including Electronic Health Record systems. • Ability to work concurrently on a variety of tasks / projects in a fast-paced environment with identified productivity requirements and with individuals having diverse personalities and work styles. • Ability to comply with Sutter Health policies and procedures. • Ability to work with and maintain confidential information. • Understanding of hospital-based outpatient charging and coding • Knowledge of Medicare APC and OPPS reimbursement structures • In-depth knowledge of medical and billing terminology, common procedure terminology, diagnosis codes, healthcare common procedure coding system, and revenue codes. • Knowledge of government and/or commercial payer requirements. • Knowledge of Federal, State, and Local regulatory publications and how to access. • Knowledge of Outpatient National Correct Coding Edits. • Demonstrated ability to review a health record and determine applicable charges/codes for hospital/facility billing for a range of service lines. • Demonstrated ability to utilize official coding/billing resources including CPT/HCPCS references, OPPS Manual, NCCI Manual, NUBC Manual, etc. to determine applicable charges/codes as documented in the health record. • Possesses strong project management skills. • Possesses strong interpersonal skills, with demonstrated success at communicating effectively with all levels of the organization, especially senior leadership and department heads. • Demonstrates skilled ability and comfort with electronic medical records (EPIC preferred) and hospital billing functions. • Proficient with Microsoft Office computer applications (Excel, Word, and PowerPoint). • Effective organizational skills with the ability to prioritize and manage multiple functions and responsibilities simultaneously. • Effective verbal and written communication skills, good listening skills, and the ability to interpret end users’ needs. • Strong problem solving and investigative skills. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $34.25 to $51.38 / hour. California, New Jersey, and Washington Pay Range is $41.45 to $62.18 / hour. Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Texas, and Virginia Pay Range is $37.31 to $55.97 / hour. Arizona, Arkansas, Idaho, Louisiana, Missouri, Montana, South Carolina, Tennessee, and Utah Pay Range is $33.16 to $49.75 / hour. The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Leading and managing clinical quality programs, developing strategic plans, and collaborating with healthcare professionals to improve patient safety and operational efficiency. | Requires clinical or healthcare management experience, relevant licensure (RN, MD, PharmD, PA, NP), and extensive leadership experience in healthcare settings. | We are so glad you are interested in joining Sutter Health! Organization: SCP-Sutter Center for Psychiatry Position Overview: Works as part of the operations leadership team to accelerate the measurable and continual progress in meeting the organization's quality objectives. Works collaboratively with Medical Directors, Chief Medical Officers (CMOs), operational executives, and quality and patient safety executives to develop the strategic plan, set direction, and evaluation of clinical quality management programs. Responsible for overall management of activities and resources as related to planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating the work efforts of the department. Provides direction and ensures effective implementation of the Quality Improvement Program for acute services. Assimilates information to proactively develop quality activities aligned with Sutter Center for Psychiatry's strategies and values. Proactively builds strong teams and business relationships, both internally and externally. Serves as a resource and subject matter expert (SME) on aspects of the quality program to develop and influence improvement strategies. Has significant responsibility for working with the organization to pursue operational improvements and efficiencies; supporting the development and implementation of clinical assessment/process improvement and redesign. Pursues opportunities for work that adds value and eliminates waste and redundancy for the organization to help achieve and retain optimal quality outcomes. Job Description: EDUCATION: Bachelor's: Management, public health, nursing, business administration, organizational leadership or related field CERTIFICATION & LICENSURE: RN-Registered Nurse of California OR MD-Medical Doctor OR PharmD-Pharmacist OR PA-Physician Assistant OR NP-Nurse Practitioner TYPICAL EXPERIENCE: 12 years recent relevant experience. SKILLS AND KNOWLEDGE: Leadership and management skills required. Demonstrated leadership skills in a complex environment with the ability to plan, set and accomplish multiple objectives. Proven ability to select, lead, motivate and grow professional staff. Expert skills in verbal and written communication when stakes are high. Ability to work collaboratively with physicians, hospital executives, health plan personnel, governmental personnel, and colleagues in the foundation and Sutter Health. Ability to prioritize, make decisions and set clear expectations for others. Must be computer literate, especially with spreadsheet and word processing software. Must have detailed knowledge of the clinical, business, operational and financial, and regulatory/compliance aspects of commercial and governmental capitated health care programs. Must be well versed in medical foundation and medical group organization and structure. Knowledge of state and federal regulations governing immunity for peer review confidentiality. Working knowledge of Total Quality Management (TQM)/Continuous Quality Improvement (CQI) in clinical settings. Knowledgeable about health care law, regulations, accreditation requirements and clinical standards of practice. Understand business planning including analysis, statistics, budgeting, feasibility studies and implementation. Ability to function independently with minimal management. Understands risk management principles and process. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $77.70 to $124.32 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Perform general cleaning and maintenance tasks in assigned hospital areas to ensure a safe and sterile environment. | High school diploma or GED, knowledge of cleaning procedures and equipment operation, good communication and time management skills. | We are so glad you are interested in joining Sutter Health! Organization: MPHS-Mills-Peninsula Medical Center Position Overview: Maintains a clean, attractive and safe environment in assigned areas by performing a variety of appropriate cleaning, transport, equipment handling, room set-up, trash removal, and linen handling duties. Performs a variety of general cleaning tasks to maintain patient rooms, offices, hallways and other assigned areas of the facility. Distributes supplies to departments as needed and maintains stock levels. Gains confidence and cooperation from peers and supervisors through effective communication and competent job performance. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure sanitization and safety while delivering optimal performance. Job Description: EDUCATION: HS Diploma or General Education Diploma (GED) SKILLS AND KNOWLEDGE: Knowledge of maintaining a sterile environment including proper cleaning procedures and various equipment. Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. Ability to operate of basic environmental service equipment including mechanical floor cleaners, buffers, vacuums, washers, dryers and more. Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines, Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions, Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options, Build collaborates relationships with peers and other staff members to achieve departmental and corporate objectives. Job Shift: Varied Schedule: Per Diem/Casual Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Every Weekend Benefits: No Unions: No Position Status: Non-Exempt Weekly Hours: 0 Employee Status: Per Diem/Casual Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $30.15 to $36.18 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package. Working at Sutter Health Sutter Health values and supports the unique talents and strengths that each employee brings to our organization. As a result, you are empowered to apply your passion for healing in innovative ways to care for patients and their families.

Perform cleaning, transport, equipment handling, room set-up, trash removal, and linen handling duties to maintain a clean and safe environment in assigned areas. | High school diploma or GED, knowledge of cleaning procedures and equipment, good communication, time management, and ability to work independently or in a team. | We are so glad you are interested in joining Sutter Health! Organization: MPHS-Mills-Peninsula Medical Center Position Overview: Maintains a clean, attractive and safe environment in assigned areas by performing a variety of appropriate cleaning, transport, equipment handling, room set-up, trash removal, and linen handling duties. Performs a variety of general cleaning tasks to maintain patient rooms, offices, hallways and other assigned areas of the facility. Distributes supplies to departments as needed and maintains stock levels. Gains confidence and cooperation from peers and supervisors through effective communication and competent job performance. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure sanitization and safety while delivering optimal performance. Job Description: EDUCATION: HS Diploma or General Education Diploma (GED) SKILLS AND KNOWLEDGE: Knowledge of maintaining a sterile environment including proper cleaning procedures and various equipment. Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. Ability to operate of basic environmental service equipment including mechanical floor cleaners, buffers, vacuums, washers, dryers and more. Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines, Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions, Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options, Build collaborates relationships with peers and other staff members to achieve departmental and corporate objectives. Job Shift: Varied Schedule: Per Diem/Casual Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Every Weekend Benefits: No Unions: No Position Status: Non-Exempt Weekly Hours: 0 Employee Status: Per Diem/Casual Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $30.15 to $36.18 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Provide administrative logistics and operations support to clinical or non-clinical programs, including grant planning, budget management, program implementation, and liaison duties. | High school diploma or GED with 2 years relevant experience, strong organizational, communication, and computer skills including Microsoft Office and EPIC. | We are so glad you are interested in joining Sutter Health! Organization: S3-Sutter Shared Services-Valley Position Overview: Responsible for providing administrative logistics and operations support to a clinical or non-clinical program. Serves as principal administrative contact and liaison for internal and external department or program constituencies. Duties may include grant planning and administration, budget management and control, program implementation and administration support, internal and external operational/administrative liaison, program marketing support, and reporting. Works independently with limited degree of supervision in a work environment of multiple and conflicting priorities; anticipates and resolves problems and updates Program Manager/Leader on status of projects. May oversee and guide the work of other program support staff and/or volunteers. Job Description: EDUCATION: • HS Diploma or General Education Diploma (GED) PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN: • 2 years recent relevant experience. SKILLS AND KNOWLEDGE: • Organizational skills with particular ability to prioritize work in an environment with multiple and conflicting interests. • Advanced project and/or program management skills. • Interpersonal, written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel. • Ability to work independently with minimal supervision. • Ability to handle complex and confidential information with discretion. • Advanced knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), EPIC, and related information systems. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $32.36 to $46.93 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Manage the lifecycle of AI solutions in healthcare, collaborating with technical and clinical teams to develop, launch, and optimize products. | 8+ years of product management experience, familiarity with healthcare systems, data analysis skills, and ability to lead cross-functional teams. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: As a Product Manager within Sutter Health’s enterprise Artificial Intelligence (AI) Program, you will own the product lifecycle of AI solutions that drive measurable value for patients, clinicians, and operations. Partnering with data scientists, engineers, designers, and clinical or business stakeholders, you will translate ideas into intuitive, safe, and scalable products— writing clear requirements, defining the technical roadmap and guiding cross-functional teams from concept through launch and iteration. Your mandate is to collaborate with the team to identify high-impact opportunities, align technical feasibility with business goals, and rigorously track performance so every release advances Sutter’s mission of delivering smarter, more connected care. Success in this role means bringing AI innovations to life at the point of care while championing responsible-AI principles, fostering collaboration, and continually optimizing products to exceed clinical, operational, and financial targets. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma • Bachelor's Degree TYPICAL EXPERIENCE: • 8 years of product management experience SKILLS AND KNOWLEDGE: • Experience with creating product roadmaps, backlog management, agile methodologies, and translating business needs into technical requirements in a healthcare environment • Familiarity with healthcare workflows, EHR systems (e.g. Epic), clinical operations, regulatory considerations, and patient engagement tools. • Experience working closely with technical teams, including engineers and data specialists • Ability to balance tradeoffs across user experience, data availability, technical feasibility, and business constraints • Strong communication, analytical thinking, and prioritization skills • Capable of presenting complex ideas clearly to diverse teams and stakeholders • Skilled in interpreting data, creating KPIs, and making evidence-based decisions to guide product direction. • Experience leading cross-functional teams through the product lifecycle • Aptitude for working both independently and collaboratively in team settings • Familiarity with tools like Python, SQL, and data analysis framework is a plus Partnership / Pilot Content Knowledge: Has knowledge identifying, evaluating, developing, and managing external partnerships. Has knowledge in building external partnerships: scoping pilots, matching external partners/products with health system needs, integrating with clinical and support functions, negotiating contracts/agreements, building implementation plans (training, communications, IS, measurement, etc.), leading measurement, and reporting on outcomes. Design Knowledge: Familiar with user research, synthesis, and translating insights into actionable next steps. Understands foundational UX principles and design workflows rooted in human-centered design. Collaborates effectively with designers to integrate innovation, design, and technology into viable solutions Lean Knowledge: Demonstrated experience employing Lean methodologies to drive innovation and process design, with an understanding of how Lean and Human-Centered Design interact. Project Management Skills: has project management skills that demonstrate successful program transition from concept to implementation and measurement. ability to manage multiple projects and stakeholders at once. Clinical Team Interaction / Facilitation Skills: Works well with providers and care teams in the hospital, clinic and home setting. Can lead and facilitate interdisciplinary teams including front-line clinicians in creating new or redesigning current service offerings. Can collaboratively coach operations managers through pilots. Administrative Team Interaction / Facilitation Skills: can lead meetings with senior administrative leaders and build personal relationships to advance partnerships. Prototyping Skills: Can facilitate ideating new solutions/products/services in partnership with patients, providers, care teams and operations leads. Can prototype workflow redesigns, wireframes, service improvements, new technologies, updated communication strategies, etc. Knows how to deploy holistic design/innovation across a variety of touchpoints User Research & Synthesis Skills: Can support design team members in conducting human-centered research to understand current practices of care delivery in place at Sutter hospitals and doctor’s offices (from the patient, provider and care team perspectives), as well as the human journey outside of the healthcare system. Can synthesize to clearly communicate stakeholder needs, insights, human needs and opportunity areas. Software Skills: can use a variety of digital tools to manage projects and produce content. must have capability using project management software, Microsoft office (specifically: Word, PowerPoint and excel). skills with adobe creative suite, sketch, keynote are preferred. Independent judgment and assessment of impact are essential skills in this role. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $89.36 to $142.97 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Collaborate with cross-functional teams to translate clinical and operational needs into scalable digital health solutions, manage product roadmaps and backlogs, and ensure delivery aligns with goals to improve patient and clinician experiences. | Bachelor's degree or equivalent experience, 5+ years in digital health or related field, familiarity with Epic or EHR platforms, experience with RPM and chronic disease management, strong communication and analytical skills, and ability to work independently and collaboratively. | We are so glad you are interested in joining Sutter Health! Organization: SHSO-Population Health Services-Valley Position Overview: Contributes to the product lifecycle of information technology solutions that improve experiences for patients, clinicians, and operations. Collaborates with data scientists, engineers, designers, and clinical or business stakeholders to shape requirements, inform the roadmap, and help bring concepts to market. Support product leadership by translating ideas into actionable steps, coordinating across cross-functional teams, and ensuring that delivery aligns with established goals. Enable innovation at the point of care, surface opportunities for improvement, and work with partners to refine and optimize products that deliver clinical, operational, and financial value. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's Degree TYPICAL EXPERIENCE: 5 years recent relevant experience PREFERRED EXPERIENCE: Experience in digital health or remote patient monitoring (RPM), particularly within chronic disease management programs (e.g., hypertension, diabetes, pregnancy). Familiarity with Epic or other EHR-integrated digital platforms, with a strong understanding of interoperability, data flows, and patient engagement tools. Proven ability to translate clinical and operational needs into scalable digital solutions, balancing patient experience, clinical safety, and technical feasibility. Fluency in additional languages (Mandarin highly preferred) to enhance coordination between operational and logistical support teams. SKILLS AND KNOWLEDGE: Experience with creating product roadmaps, backlog management, agile methodologies, and translating business needs into technical requirements in a healthcare environment Familiarity with healthcare workflows, EHR systems (e.g., Epic), clinical operations, regulatory considerations, and patient engagement tools Experience working closely with technical teams, including engineers and data specialists Ability to balance tradeoffs across user experience, data availability, technical feasibility, and business constraints Strong communication, analytical thinking, and prioritization skills Capable of presenting complex ideas clearly to diverse teams and stakeholders Skilled in interpreting data, creating KPIs, and making evidence-based decisions to guide product direction Experience guiding cross-functional teams through the product lifecycle Aptitude for working both independently and collaboratively in team settings Familiarity with tools like Python, SQL, and data analysis frameworks is a plus These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $66.77 to $100.16 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. Working at Sutter Health Sutter Health values and supports the unique talents and strengths that each employee brings to our organization. As a result, you are empowered to apply your passion for healing in innovative ways to care for patients and their families.

Review confidential clinical information and provide personalized referrals to appropriate specialty services and facilities. | Bachelor's degree or equivalent experience, 2 years relevant experience, knowledge of managed care, insurance processes, HIPAA, and strong communication and organizational skills. | We are so glad you are interested in joining Sutter Health! Organization: SMCS-Valley Administration Position Overview: Reviews confidential clinical information and provides personalized referrals to individuals or physicians/clinics requiring specialty services from a contracted medical group, hospital, or third-party payor. Facilitates referrals to appropriate Sutter facility, program or affiliated and aligned specialists. 5 years of recent relevant experience preferred. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's in Business and/or Healthcare Administration, or related field. TYPICAL EXPERIENCE: • 2 years of recent relevant experience. SKILLS AND KNOWLEDGE: • Working knowledge of managed care requirements and processes. • Knowledge of system, affiliate and community resources, and third-party payers (e.g., PPO, HMO, Medicare, insurance plans). • Knowledge of insurance authorization process and HIPPA requirements. • Familiar with medical and managed care terminologies. • Understanding of disease process to assess referral requests and appropriate level/provider of care required. • Ability to define issues, collect data, establish facts and draw valid conclusions. • Displays a customer service focus in all decisions and actions. • Ability to communicate through verbal and written means, and to present information to a variety of audiences.. • Organization skills to effectively manage and/or re-prioritize activities and projects to meet deadlines while maintaining a high degree of responsiveness. • Ability to interact and maintain effective working relationships with those contacted in the performance of required duties. • Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment. • Demonstrates initiative in providing feedback/input to improve workflow/processes. • Ability to work effectively in a dynamic and fast-paced environment with changing business priorities. • Ability to maintain and work discreetly with confidential and sensitive information. • Ability to use essential applications and/or databases associated with the role’s duties and responsibilities. Job Shift: Nights Schedule: Part Time Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Every other Weekend Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 24 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $34.25 to $51.38 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Manage enrollment growth, member relations, retention, and community outreach for a concierge medicine program, overseeing patient experience from onboarding through ongoing engagement. | Bachelor's degree or equivalent experience, 2 years relevant experience, strong organizational, communication, and interpersonal skills, ability to work independently and manage multiple tasks. | We are so glad you are interested in joining Sutter Health! Organization: SMF-Sutter Med Foundation- Central Position Overview: The Program Manager is a leadership role responsible for enrollment growth, member relations and retention, and community outreach and events of our concierge medicine program. This individual will oversee all aspects of the patient experience, from onboarding to ongoing engagement, ensuring seamless, personalized, and high-touch care. The ideal candidate is a highly organized, compassionate, and sales-oriented professional with a strong background in project management, and customer service. This role is the primary point of contact for our concierge members, serving as the central coordinator for their healthcare journey. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's: Business Administration, Healthcare Management or related field TYPICAL EXPERIENCE: • 2 years of recent relevant experience. SKILLS AND KNOWLEDGE: • Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve program objectives. • Organizational skills and the proven ability to manage multiple tasks and deadlines simultaneously. • Effective communication skills are essential, with an emphasis on writing. • Motivated and resourceful self-starter with the ability to anticipate needs, meet deadlines, and solve problems creatively, both independently and in team settings. • Adaptability to interact with various types of visitors with poise and self-confidence. • Desire and ability to work independently and autonomously. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $41.45 to $62.18 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Manage patient referrals and admissions, communicate with patients and healthcare providers, enter data into EMR systems, and collaborate with multiple teams. | Graduate of accredited nursing school, valid RN license, 2 years recent relevant experience, clinical knowledge, customer service skills, data entry proficiency, and ability to work remotely with occasional onsite requirements. | We are so glad you are interested in joining Sutter Health! Organization: SCAH-Sutter Care at Home - UT Position Overview: Position Overview: The Home Health Clinical Referral Nurse serves as the initial point of contact for potential home health patients, working closely with our clerical home health coordinators. This role is pivotal in managing new referrals and ongoing follow-ups, acting as a liaison between patients, families, and referral sources. This position is eligible for mobile/remote work if you meet eligibility requirements. Remote/Mobile Work: Eligible for work from home with reliable power and internet services and if you meet eligibility to work remote (example, dedicated office with door that closes, cannot be a primary care-giver during business hours. On-Site Requirements: Occasional on-site work may be required for training or other purposes if within driving distance to the center. Key Responsibilities: Referral Management: Receive and process referrals for patient care, ensuring timely and consistent admissions. Communication: Make and take calls for new referrals and follow-ups, maintaining clear communication with patients, families, and referral sources. Collaboration: Work closely with referring hospitals, physicians, board and care facilities, skilled nursing facilities, and other healthcare providers. Data Entry: Enter referral information into the Electronic Medical Records (EMR) system and create initial orders to facilitate the start of care. This is a fast-paced work environment that requires our nurses to be able to work in 2 separate charting systems, manage emails, communicate with multiple teams and leaders, and operate Excel documents. Customer Service: Utilize and promote excellent customer service skills in all interactions. Team Interaction: Collaborate with referral center staff, home health, Advanced Illness Management (AIM), and hospice staff across offices. Job Description: Applications accepted only from the following states: AZ, OR, AR, ID, TN, UT, NV, & TX FULL-TIME DAY SHIFTS: Varied Weekdays / Rotating Weekends EDUCATION: • Graduate of an accredited school of nursing CERTIFICATION & LICENSURE: • Valid and unrestricted RN license in your state of residence. • SCAH After Hours Department: RN-Registered Nurse of California within 90 days ​ TYPICAL EXPERIENCE: • 2 years recent relevant experience. SKILLS AND KNOWLEDGE: • Must have the clinical knowledge and critical thinking skills to effectively plan and provide coordination of patient care consistent with standards and regulations • Must have exceptional interpersonal and customer services skills • Must be able to effectively solve unique problems as they arise or identify when to consult the supervisor • Must have knowledge of current Hospice/Home Health admission criteria; Medicare, Medi-Cal, Commercial, State and Federal regulations • Familiarity with ICD-10 coding preferred but not essential • Must be able to demonstrate problem-solving abilities as well as telephone, interpersonal, verbal and written communication skills in English • Commitment to teamwork and customer service, both internally and externally, is required • Must have proven /proven data entry and general computer skills • Must be able to demonstrate proficiency (after training and introductory period) in efficient use of electronic medical record systems • Must be able to flex with the increased workflow when census is higher and recognize urgency of each task • Must be flexible with schedule including, but not limited to, the ability to participate in department rotation for weekend coverage if needed • Must be able to drive to designated SCAH location(s) for meetings, training, and needs as designated by business needs Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Rotating Weekends Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $0.00 to $0.00 / hour. Applicants in the following states: Arizona, Oregon, Arkansas, Idaho, Tennessee, & Utah Pay Range is $37.19 to $48.71 / hour. Applicants in the following states: Nevada & Texas Pay Range is $40.91 to $53.58 / hour. The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Greet and check-in patients, verify information, schedule appointments, update EHR, facilitate intake procedures, and ensure privacy and safety compliance. | High school diploma or equivalent, 1 year recent relevant experience, basic insurance and billing knowledge, communication skills, time management, and ability to work independently and in a team. | We are so glad you are interested in joining Sutter Health! Organization: SPMF-Sutter Pacific Medical Foundation - South Position Overview: Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. Schedule: Monday - Friday 8:30 am - 5:00 pm (subject to change) Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • HS Diploma or equivalent education/experience TYPICAL EXPERIENCE: • 1 year of recent relevant experience. SKILLS AND KNOWLEDGE: • Basic knowledge of insurance policies and procedures, as well as patient billing. • Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. • Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel. • Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. • General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). • Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. • Ensure the privacy of each patient’s Protected Health Information (PHI). • Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives. #LI-GO1 Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $30.34 to $37.92 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Conduct utilization management reviews, coordinate discharge planning and post-acute care referrals, and promote patient wellness and efficient health service utilization. | Registered Nurse license in California, 2 years recent relevant experience, knowledge of healthcare delivery, utilization review, reimbursement systems, regulations, and strong communication and organizational skills. | We are so glad you are interested in joining Sutter Health! Organization: SMCS-Valley Administration Position Overview: Conducts preauthorization, concurrent, and retrospective utilization management review using the department’s accepted criteria for ambulatory, acute, and post-acute patients to confirm medical necessity is met and at the appropriate level of care. Coordinates the utilization management, resource management, discharge planning, post-acute care referrals and care facilitation. Strives to promote patient wellness, improved care outcomes, and efficient utilization of health services among a patient population with complex health needs. Job Description: EDUCATION: • Graduate of an accredited school of nursing • Bachelor's in Nursing preferred. CERTIFICATION & LICENSURE: • RN-Registered Nurse of California Upon Hire TYPICAL EXPERIENCE: • 2 years recent relevant experience. SKILLS AND KNOWLEDGE: • A broad knowledge base of health care delivery and case management within a managed care environment. • Comprehensive knowledge of Utilization Review, levels of care, and observation status. • Awareness of healthcare reimbursement systems: HMO, PPO, PPS, CMS, value-based reimbursement models, and alternative payment systems preferred. • Working knowledge of laws, regulations, and professional standards affecting case management practice in an integrated delivery system: including but not limited to: CMS, Title 22, CHA Consent Manual, CDPH and TJC. • A broad knowledge base of post-acute levels of care and associated regulatory compliance requirements. • General understanding of coding and DRG assignment process preferred. • Must be able to effectively communicate with, and promote cooperation and collaboration between individuals including patients/families/caretakers, physicians, nurses and other ancillary partners. • Ability to work independently and exercise sound judgment in interactions with physicians, payers, and patients and their families. • Demonstrates commitment to service excellence in all patients, family and employee interactions and in performing all job responsibilities. • Functions in a manner to promote quality patient care and assure a positive patient experience. • Strong verbal and written communication skills and negotiation skills • Must have excellent time management skills to develop organized work processes in a high-volume environment with rapidly changing priorities. • Intermediate computer and technology skills. • Ability to promote teamwork and to effectively function in teams. • Ability to interact effectively with key internal and external constituents using collaboration, and customer service skills that promote excellence in the patient experience. #LI-DF1 Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Once a Month Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 32 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $78.91 to $103.37 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Manage patient care services including direct care, interdisciplinary coordination, and visit productivity for home health patients. | Must be a licensed RN in California with BLS certification, 2 years recent relevant nursing experience, valid driver’s license and automobile insurance. | We are so glad you are interested in joining Sutter Health! Organization: SCAH-Sutter Care at Home - Valley Position Overview: An experienced RN who is responsible for the overall management of patients, including the provision of direct care with a designated visit productivity standard. This position plans, organizes, and directs all patient care services for patients in the assigned caseload in accordance with current standards and regulations, ensuring the optimal degree of quality care is maintained. Responsible for coordinating the interdisciplinary team to implement the established plan of patient care and ensuring effective management of visit utilization and control of expenses. May assist in agency wide orientation, competency evaluations and consultation to clinical staff related to specific expertise. Job Description: FULL-TIME DAY SHIFTS: Monday-Friday / Rotating Weekends EDUCATION: • Other: Graduate of an accredited School of Nursing CERTIFICATION & LICENSURE: • RN-Registered Nurse of California • BLS-Basic Life Support Healthcare Provider • DL-Valid Drivers License Class C or B • AUTO-Automobile Insurance TYPICAL EXPERIENCE: • 2 years recent relevant experience SKILLS AND KNOWLEDGE: • Must have the ability to function independently and as a member of an interdisciplinary team; ability to exercise independent, sound nursing judgment in planning and providing patient care. • Exhibits knowledge of patho-physiology and accepted treatment protocols for common home care diagnoses. • Knowledge of basic safety and infection control principles. • Demonstrated clinical assessment skills. • Ability to recognize the special needs of Hospice patients and others in the home. • Ability to communicate with patients and significant others in an effective, mature, caring manner. • Ability to maintain harmonious constructive relationships with internal and external customers. • Demonstrated effective written and verbal communication skills. • Understanding of palliative care for the terminally ill patient. • Must be able to recognize unsafe or emergency situations and act appropriately. • Must be able to meet company productivity standards as indicated by organization and manager. • Objectively and effectively solves unique problems as they arise or identify when to consult supervisor. • Must be able to deal with challenging work environment with time demands and occasional conflicting priorities. • Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements. • Is responsible for maintaining all required licensure and certifications. • Must have reliable transportation. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: Rotating Weekends Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $68.09 to $90.56 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.