Staples Inc.

Prospecting and developing new business opportunities in print and marketing services, managing account strategies, and achieving sales targets in a regional, remote setting. | Minimum 4 years of sales experience, ability to sell to high-level decision makers, and familiarity with print/marketing programs. | Description Staples is business to business. You’re what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. In this role you are a sales professional who thrives on hunting for prospective customers. You will be responsible for prospecting new Print Services business opportunities in regional markets. Staples’ business model leverages existing relationships within Staples’ customer base to grow sales in Print & Marketing Services and allows for net-new accounts you have prospected. Successful candidates must be comfortable working independently and within a team model and be able to develop and convey program value up to C level in mid- to large-size complex businesses. Work Location: This is a remote position with a regional focus. This position supports customers in New Jersey, DC, Pennsylvania, and Maryland. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you’ll be doing: Research and prospect companies and schedule in-person presentations for top-level executives. Identify customer needs and develop a comprehensive customer acquisition strategy which drives value. Develop new print business with existing Staples Commercial & Enterprise customers. Partner with Key Account Managers and Print Key Account Executives to identify opportunities within the existing customer base. Set your own appointments - typically with Marketing, Procurement, or Operational executives. Develop tailored programs with customized pricing using a consultative selling approach. Manage account sales and strategy and the account handoff process in a team selling environment. Achieve/exceed sales targets for a defined sales and GP quota and earn uncapped commissions above target. Travel 50% throughout assigned geography (NJ, DC, PA, MD) for customer meetings. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize and close complex accounts. Ability to consult/sell to the highest-level decision makers in large companies. Superior oral and written communication skills. Strong interpersonal skills. Ability to successfully achieve sales targets. What’s needed- Basic Qualifications: High School Diploma/GED Commercial Printing experience 4+ years previous sales experience What’s needed- Preferred Qualifications: Bachelor’s Degree GPO Experience Healthcare Industry Knowledge Ability to hunt & bring in business/relationship selling Previous print/marketing program sales knowledge General knowledge of products, pricing, competition, and sales objectives Previous experience using salesforce.com or a comparable sales tool. Established record of success achieving sales targets Ability to consult/sell to the highest-level decision makers in large companies. Computer knowledge including extensive internet navigation and experience using Microsoft Office Suite We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits ​The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. ​ Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Managing a team of customer service associates, improving service processes, and handling escalated customer issues. | Requires at least 2+ years in a customer-facing role, management experience, and proficiency in MS Office, especially Excel. | Current Associates are not eligible for Retention or Sign On Bonuses. Staples is business to business. You’re what binds us together. Our customer service team supports our company through their confidence, knowledge, and commitment to our customers. We’re passionate about understanding customer needs, finding solutions that fit their business and supporting our customers every step of the way. We take pride in the pivotal role we play in providing our customers with a seamless experience. What you’ll be doing: Manages a team of CSC associates which includes hiring, coaching, development, training and performance management. Optimizes efficiencies by leveraging individual and team strengths, delegate tasks to the appropriate level and driving consistency in process and support organization-wide. Consistently searches for ways to improve service by proactively seeking feedback from key business partners Chooses the best alternative based on consideration of pros, cons, impact to field, tradeoffs, timing, and available resources. Proactively identifies and anticipates business partner needs, expectations and requirements Conducts research and manages special projects as necessary Understanding of the internal landscape, business logic and systems is essential. Participation in ad hoc projects as required by changing business goals and requests from Sales Overseeing escalated customer issues What you bring to the table: Exceptional problem solver Ability to work with cross-functional groups Strong organizational and time management skills Ability to think strategically combined with ‘on your feet’ thinking Ability to multi-task Detail-oriented with a high level of personal accountability Ability to excel in a fast-paced environment and challenging atmosphere that presents a significant and consistent workload Strong customer service skills with the ability to maintain a professional attitude and demeanor while managing multiple deadline-oriented projects Qualifications: What’s needed- Basic Qualifications: High School Diploma or GED Minimum 2+ years of experience in a customer facing role What’s needed- Preferred Qualifications: Management experience Project Management experience Experience working in sales organization(s), directly with Sales MS Office suite proficiency; advanced knowledge of Excel and Salesforce.com We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Manage and grow strategic corporate accounts, develop business plans, and lead client meetings to drive revenue. | 8+ years of B2B sales experience, 5+ years in promotional products industry, proven leadership in managing complex enterprise accounts. | Staples is business to business. You’re what binds us together. While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team! As a Strategic Account Manager (SPP), you will manage and own strategic corporate relationships with key clients, subsidiaries, and partners for major enterprise accounts. You’ll develop innovative business plans to drive revenue growth and deepen engagement, overseeing a portfolio typically exceeding $2 million. This is your opportunity to shape and grow our largest, most complex accounts while representing all Staples Promotional Products lines of business. What You Will Be Doing: Manage and nurture strategic relationships with clients, subsidiaries, and partners, ensuring exceptional customer experiences across all touchpoints. Develop and execute business strategies to grow sales and margin within assigned accounts for all Staples Promotional Products lines. Collaborate with cross-functional teams—including merchandising, customer service, and operations—to deliver seamless client solutions. Lead client meetings and presentations, driving incremental revenue opportunities and providing expert direction on merchandise needs. Analyze account performance, identify growth opportunities, and align internal teams with client brand objectives. Negotiate contract extensions, ensure compliance with terms, and lead business reviews and strategic account discussions. Travel to key locations and participate in on-site events to champion our full suite of services. What You Bring to the Table: Outstanding relationship-building and communication skills, with a proven ability to lead and coordinate internal support teams. Strong organizational, time management, and presentation skills. Strategic mindset with experience growing sales and margin within assigned clients. Ability to interpret and communicate brand direction and recommend innovative product ideas. Financial acumen and the ability to negotiate and manage complex contracts. Experience successfully utilizing digital selling and AI tools.[2] What’s Needed: Basic Qualifications 8+ years of experience profitably selling B2B programs to C-level contacts within corporate America. 5+ years of experience within the promotional products industry. Demonstrated leadership in coordinating with internal teams and supporting client goals. Strong selling skills; excellent communication, presentation, and interpersonal abilities. Preferred Qualifications Bachelor’s degree preferred. Proven ability to manage large, complex, global enterprise accounts. Expertise in client portfolio management, sales and growth strategy, and renewals management. We Offer Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and retail discounts, Company Match 401(k), Physical and mental health wellness programs and more! Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Drive new business growth by engaging with large healthcare organizations and executing sales strategies. | Requires 7+ years in complex sales, preferably in janitorial/sanitation or related products, with a strong understanding of supply chain and healthcare industry. | Staples is business to business. You’re what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. This highly visible Business Development Director (BDD) position focuses on prospecting and closing new Facility Solutions products business with large Healthcare industry organizations including providers, GPO's and IDN's that will typically yield a $750K or greater annual spend nationally. The BDD is responsible for executing business development sales strategies, positioning Staples Facility Solutions as the preferred solution for decision makers and influencers across targeted opportunities. The role has a regional scope, and the incumbent can work from a home office anywhere within the US but should live a reasonable commute to a regional/national airport. The role has an East Coast regional scope, and the incumbent can work from a home office as far south as Atlanta, GA and as far north as southern Maine. They will need to live within a reasonable commute to a regional/national airport as travel to customer locations is a regular expectation. What you’ll be doing: Responsible for the aggressive pursuit and growth of new business at targeted enterprise Vertical Market opportunities across the United States. Consultative engagement with prospects through diligent and thorough research, demonstrating knowledge of prospective customers’ industries (Healthcare, Strategic Accounts, or other Key Vertical Markets) and specific business issues and challenges facing them. Execute business development sales strategies to move targeted prospects to active opportunities, while positioning Staples Facility Solutions as the preferred solution for decision makers and influencers of target opportunities. Actively engage networking contacts, professional affiliations, industry groups, trade shows, etc., and other lead sources as required. Build an internal and external network that enables client success and identifies new target clients, following through on leads from a variety of sources. Provide guidance on RFPs/RFIs, pricing strategy and legal agreements. Engage customers including but not limited to building customer facing presentations; preparing pricing proposals including profitability analysis; engaging in customer meetings/presentations. Collaborate with all stakeholders to develop strategic acquisition and pricing to differentiate Staples from competitors. What you bring to the table: Ability to connect easily with customers at all levels and become a trusted advisor Collaborative approach with specialists, team members and your customers themselves, to ensure successful outcomes Inclusive nature that leaves every person feeling equally heard and valued Commitment to self-improvement, self-awareness, and growth Superior negotiation skills Ability to confront difficult issues and inspire others to embrace a course of action High level of personal maturity and emotional intelligence. Superior presentation skills What’s needed- Basic/Minimum Qualifications High School diploma 7+ years related experience working with large/national and complex sales opportunities 5+ years successfully selling janitorial/sanitation or related products/programs in a business-to-business environment. What’s needed- Preferred Qualifications Bachelor’s degree 10+ years related experience working with large, complex sales opportunities Deep understanding of supply chain, Jan/San, EVS industry, and infectious control in the Healthcare vertical Skilled in business analytics with the ability to make financial and fact-based decisions Skilled in entire Microsoft suite We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more Perks & Benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Lead and develop a sales team focused on securing large enterprise contracts within government and education sectors, driving revenue growth and managing complex negotiations. | Extensive experience in B2B enterprise sales, managing multi-million dollar deals, and leading sales teams, with strong negotiation and strategic planning skills. | The AVP Business Development SLED leads a team of Business Development Directors and Business Development Executive sellers focused on hunting Enterprise new logos within the vertical markets of Education (K-12 and Higher Ed), State and Local Government. This role will report to the Vice President of Business Development. Duties & Responsibilities • Create a Sales & Revenue Strategy to win prospects and drive net new logo market share penetration for State, Local & Education Prospects in coordination with the VP of Business Development & Executive Leadership. • Ensure proper administration of all SBA National Government contracts and compliance with terms across all SBA regions. • Devise and deploy an activity-based sales plan for other SBA National Government contracts. • Develop the Vision of SBA’s niche in the K-12 Market & Higher Ed Market and build a strategic targeted approach. • Collaborate with internal SLED Partners and Marketing to devise sales plans and assure marketing collateral supports the business plan. • Prepare Annual Business and Growth Plans under the direction of the VP of Business Development. • Build and maintain superior relationships with various Business Partners, including National Administrators of National Contracts and consulting partners such as GSS. • Lead efforts focused on the pursuit of large/complex opportunities, managing deals over $5M annually with contracts for 3+ years. • Navigate and negotiate with complex C-Level prospects within State & Local Government Official and Education Prospects. • Design and negotiate intricate contracts that avoid potential risks for the company while being value-based for customers. • Collaborate with finance on a strategy for large & complex financial deals. • Lead highly complex deals requiring high financial acumen and negotiation tactics, often including understanding of RFP processes and building pricing/financial models. • Develop and ensure the execution of tactical and operational sales plans for national business development scope. • Partner effectively with sales and non-sales organizations to increase win rates, sales velocity, and profitability. • Evangelize Business Development leadership culture based on open communication, collaboration, goal achievement, and accountability. • Monitor emerging marketplace trends and available data to drive decision-making and ensure the evolution of sales strategy and execution. • Develop creative/effective business proposals that position Staples as a value-added provider with differentiated products, solutions, and services. • Advocate internally for customers' best interests while balancing financial long-term benefits/risks and company interests. • Manage client needs to meet internal constraints using sound judgment around capacity, capabilities, and resource constraints. • Effectively execute and improve sales driving programs including sales compensation, performance management, and professional development. • Drive top-line revenue by acquiring new logos. • Partner with Regional Vice Presidents to define Go-To-Market strategy. • Build collaboration with internal cross-functional teams. • Develop senior relationships with key targets and top accounts across diverse personas, influencers, and strategic partners. • Lead complex sales negotiations emphasizing our value proposition, maximizing margin, overcoming objections, and closing business. • Maintain transparency in pipeline management, pricing negotiations, and contract governance. • Ability to forecast revenue. Qualifications • Minimum 12 years of sales experience in a business-to-business environment or consultative sales experience, with 5+ years of sales management experience • Demonstrated experience in securing large-scale, complex deals • Proven track record of negotiating with State, Local, and Education Prospects • Experience collaborating with deal teams such as Client Services, Legal, Order Management, Finance, etc. • Proven ability to identify enterprise-wide opportunities and structure innovative solutions • Excellent communication skills and demonstrated ability to lead, mentor, and motivate Business Development Directors • Proven consistent achievement of sales quotas and financial commitments • Strong business acumen, forecasting skills, influencing skills, and communication skills • Bachelor’s degree required; Master's or advanced degree preferred Education & Experience • Minimum: Bachelor’s Degree • Preferred: Master’s Degree • Minimum Years of Experience: 12+ years of successful experience in sales management in a business-to-business selling environment managing a multi-tiered sales organization The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Managing a team of customer service associates, optimizing processes, and handling escalated customer issues. | High school diploma or GED, 2+ years in a customer-facing role, management and project management experience preferred. | Current Associates are not eligible for Retention or Sign On Bonuses. Staples is business to business. You’re what binds us together. Our customer service team supports our company through their confidence, knowledge, and commitment to our customers. We’re passionate about understanding customer needs, finding solutions that fit their business and supporting our customers every step of the way. We take pride in the pivotal role we play in providing our customers with a seamless experience. What you’ll be doing: Manages a team of CSC associates which includes hiring, coaching, development, training and performance management. Optimizes efficiencies by leveraging individual and team strengths, delegate tasks to the appropriate level and driving consistency in process and support organization-wide. Consistently searches for ways to improve service by proactively seeking feedback from key business partners Chooses the best alternative based on consideration of pros, cons, impact to field, tradeoffs, timing, and available resources. Proactively identifies and anticipates business partner needs, expectations and requirements Conducts research and manages special projects as necessary Understanding of the internal landscape, business logic and systems is essential. Participation in ad hoc projects as required by changing business goals and requests from Sales Overseeing escalated customer issues What you bring to the table: Exceptional problem solver Ability to work with cross-functional groups Strong organizational and time management skills Ability to think strategically combined with ‘on your feet’ thinking Ability to multi-task Detail-oriented with a high level of personal accountability Ability to excel in a fast-paced environment and challenging atmosphere that presents a significant and consistent workload Strong customer service skills with the ability to maintain a professional attitude and demeanor while managing multiple deadline-oriented projects Qualifications: What’s needed- Basic Qualifications: High School Diploma or GED Minimum 2+ years of experience in a customer facing role What’s needed- Preferred Qualifications: Management experience Project Management experience Experience working in sales organization(s), directly with Sales MS Office suite proficiency; advanced knowledge of Excel and Salesforce.com We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Lead and develop comprehensive environmental health and safety programs across multiple sites to ensure regulatory compliance and safety standards. | Extensive experience in occupational safety and health, managing multi-site EHS programs, and strong knowledge of OSHA, EPA, DOT, and FDA regulations. | Our US Supply Chain network brings technology and people together in innovative ways to deliver state–of–the–art products, services, and expertise. Our extensive portfolio of opportunities spans from traditional Inventory, Fulfillment and Delivery to Specialized Strategy, Automation, Engineering, Analytics, Leadership, and Logistics. Our diverse network paired with a continued commitment to and investment in our people, process, platforms and the communities in which we live and serve are the foundation on which we build our bright future. If you are interested in leveraging your talents to drive innovation, customer satisfaction, market growth and personal development in a dynamic organization then you might be our next Director of Environmental Health & Safety. ****This role can be based in our Corporate Office, located in Framingham, MA or can be remote.**** What you’ll be doing: The Director of Environmental Health & Safety is responsible for leading the overall strategy, development and implementation of policies, procedures, rules, and standards designed to positively influence associate and customer safety, as well as minimize regulatory risks and exposures. This role will enhance operating efficiencies through hazard elimination and injury prevention. Primary duties and responsibilities include serving as a deep Subject Matter Expert to standardize, harmonize and support the execution of safety and regulatory compliance programs including: · Workplace Safety, Hazardous Substance management (Transportation & Disposal), Emergency Planning, Hazardous Chemical – Right to Know laws, Food Safety & Defense, State, County, local specific codes, and norms · Manages the Supply Chain EHS Team, coordinates and provides leadership and guidance to the field Asset Protection team to support the implementation and execution of regulatory compliance programs designed to protect the environment, assets and ensure a safe workplace. · Implements compliance strategies, initiatives, and compliance solutions through a combination of applications including SOP initiatives, data analysis, audits, and associate education & training programs. · In partnership with Staples Legal team, Asset Protection and Supply Chain leadership, acts as primary liaison with regulatory agencies as it relates to safety, health, and environmental matters. Collaborates with internal and external stakeholders to conduct investigations of serious incidents and submission of responses to regulatory inquiries. · Implements programs designed to both reduce worker’s compensation costs and improve overall safe working conditions for associates. Ensures compliance to safety training as required by OSHA, EPA, DOT, FMCSA and the US FDA. Works closely with Risk Management and field operations leaders to analyze incident & injury data, develop strategies to address root causes of incidents, and prepare insights & reporting to ensure the effective execution of required safety programs, policies and initiatives. · Leads health & safety compliance efforts. Serves as the expert center for regulatory compliance as it impacts associate safety, food safety, hazardous materials management, and environmental protection to provide direction and support to all business partners. Remains current with emerging EHS trends to evaluate their impact on the business and to drive and achieve consistent regulatory practices and controls. · Develops and implements policies, procedures and associate awareness training for the disposal of hazardous and universal waste within Fulfillment and Fleet environments. · Ensures the continual improvement of safety standards, builds multiyear plans for strategic investments and sets annual improvement objectives and targets, monitors results and audits progress. · Manages Workers Compensation (WC) programs including claims management, Return to Work program and performance metric reporting. The right candidate will work with cross functional groups including Human Resources, Asset Protection, Legal, Risk Management, and Supply Chain operations, across multiple levels and departments to ensure seamless, integrated regulatory solutions for associate safety, regulatory compliance, risk management and health and environmental issues. You will have direct responsibility for a team of seasoned subject matter experts who are geographically dispersed in the markets we serve across the US. What you bring to the table: The right candidate for this role is very well versed in all safety regulations and able to manage strategic safety initiatives across our broad network. You are a true leader as you will manage our team of Supply Chain Environmental Health and Safety associates, as well as provide guidance to the field Asset Protection team to support the implementation and execution of regulatory compliance programs designed to protect the environment, assets and ensure a safe workplace. In this role you will collaborate with various other teams across Staples where you will act as a primary liaison with regulatory agencies as it relates to safety, health and environmental matters. You will successfully partner with both internal and external stakeholders to help conduct investigations of serious incidents and provide appropriate responses. You are a problem solver who thrives on devising strategies and successfully implementing large scale and complex programs designed to improve overall safety for our associates and reduce workers compensation costs for the organization. What’s needed - Required: · Proven success implementing and managing a comprehensive, multi-site EH&S program (with a focus on Injury Prevention, Regulatory Compliance, After-Injury Management, Associate Training and Auditing/Action Planning). · Bachelor's Degree in Occupational Safety and Health or similar discipline, or seven years of equivalent training and experience that provides a comprehensive understanding of occupational safety and health principles and practices. · Twelve+ years of experience working in EHS, specifically with five+ years in a Managerial position and responsibility for a multi-site organization. · Strong interpersonal, analytical and decision-making skills · Excellent organizational skills as well as oral and written communications skills · Demonstrated ability to build strong working relationships with key stakeholders What’s needed - Preferred: · In depth knowledge and understanding of key Environmental Health and Safety regulations including OSHA, DOT, FMCSA, EPA and FDA regulations specifically as they relate to warehousing and distribution operations, parcel delivery and production facilities. · Master’s degree in Occupational Health & Safety preferred · Experience with strategic development and implementation of policies and procedures governing the safe and proper packaging, labeling, handling, delivery and disposal of hazardous commodities/merchandise. · Identify cost effective opportunities for incorporating technology, AI and automation in risk reduction campaigns · Advanced knowledge of Occupational Health & Safety Administration (OSHA) laws and regulations as they apply to general industry and specifically to the general warehousing industry NAICS 493110 · Subject Matter Expert and content contributor to the development and revision of training programs related to EH&S including. o Powered Industrial Trucks (MHE) o Customer safety/liability o Workplace Violence o Hazardous materials transportation o Hazardous substance/waste disposal o Chemical safety (Hazard Communication) o Fall Protection o Rack Safety o Control of hazardous energy (LOTO) – conveyors, balers, electrical risks o Powered Conveyor safety & robotics o PPE identification and selection & worksite hazard assessments o Food Safety Defense (pest control, stock expiration/rotation, training, recalls) o Incident Investigation/Root cause analysis o Ergonomic risk factor identification and control o Fleet Safety (defensive driving, collision investigation & management) o DOT qualification, Medical screening & drug testing requirement We Offer: At Staples, you’ll find the asset we value most is you. It’s why we offer a number of benefits to support our associates’ well–being both on and off the job. Here, benefits are designed to meet the diverse needs of our associates and their families for good health, work–life balance, retirement prep and overall peace–of–mind. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Lead and develop a sales team to secure large-scale, complex deals within government and education sectors, driving revenue growth and strategic partnerships. | Minimum 12 years of sales experience in B2B or consultative sales, with 5+ years in sales management, and proven success in securing large, complex deals with government and education sectors. | The AVP Business Development SLED leads a team of Business Development Directors and Business Development Executive sellers focused on hunting Enterprise new logos within the vertical markets of Education (K-12 and Higher Ed), State and Local Government. This role will report to the Vice President of Business Development. Duties & Responsibilities Create a Sales & Revenue Strategy to win prospects and drive net new logo market share penetration for State, Local & Education Prospects in coordination with the VP of Business Development & Executive Leadership. Ensure proper administration of all SBA National Government contracts and compliance with terms across all SBA regions. Devise and deploy an activity-based sales plan for other SBA National Government contracts. Develop the Vision of SBA’s niche in the K-12 Market & Higher Ed Market and build a strategic targeted approach. Collaborate with internal SLED Partners and Marketing to devise sales plans and assure marketing collateral supports the business plan. Prepare Annual Business and Growth Plans under the direction of the VP of Business Development. Build and maintain superior relationships with various Business Partners, including National Administrators of National Contracts and consulting partners such as GSS. Lead efforts focused on the pursuit of large/complex opportunities, managing deals over $5M annually with contracts for 3+ years. Navigate and negotiate with complex C-Level prospects within State & Local Government Official and Education Prospects. Design and negotiate intricate contracts that avoid potential risks for the company while being value-based for customers. Collaborate with finance on a strategy for large & complex financial deals. Lead highly complex deals requiring high financial acumen and negotiation tactics, often including understanding of RFP processes and building pricing/financial models. Develop and ensure the execution of tactical and operational sales plans for national business development scope. Partner effectively with sales and non-sales organizations to increase win rates, sales velocity, and profitability. Evangelize Business Development leadership culture based on open communication, collaboration, goal achievement, and accountability. Monitor emerging marketplace trends and available data to drive decision-making and ensure the evolution of sales strategy and execution. Develop creative/effective business proposals that position Staples as a value-added provider with differentiated products, solutions, and services. Advocate internally for customers' best interests while balancing financial long-term benefits/risks and company interests. Manage client needs to meet internal constraints using sound judgment around capacity, capabilities, and resource constraints. Effectively execute and improve sales driving programs including sales compensation, performance management, and professional development. Drive top-line revenue by acquiring new logos. Partner with Regional Vice Presidents to define Go-To-Market strategy. Build collaboration with internal cross-functional teams. Develop senior relationships with key targets and top accounts across diverse personas, influencers, and strategic partners. Lead complex sales negotiations emphasizing our value proposition, maximizing margin, overcoming objections, and closing business. Maintain transparency in pipeline management, pricing negotiations, and contract governance. Ability to forecast revenue. Qualifications Minimum 12 years of sales experience in a business-to-business environment or consultative sales experience, with 5+ years of sales management experience Demonstrated experience in securing large-scale, complex deals Proven track record of negotiating with State, Local, and Education Prospects Experience collaborating with deal teams such as Client Services, Legal, Order Management, Finance, etc. Proven ability to identify enterprise-wide opportunities and structure innovative solutions Excellent communication skills and demonstrated ability to lead, mentor, and motivate Business Development Directors Proven consistent achievement of sales quotas and financial commitments Strong business acumen, forecasting skills, influencing skills, and communication skills Bachelor’s degree required; Master's or advanced degree preferred Education & Experience Minimum: Bachelor’s Degree Preferred: Master’s Degree Minimum Years of Experience: 12+ years of successful experience in sales management in a business-to-business selling environment managing a multi-tiered sales organization The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Develop and optimize reporting systems, manage CRM modules, and provide insights to support sales and strategic decisions. | Experience with Salesforce Sales Cloud, data governance, large data sets, and proficiency in reporting tools like Tableau and PowerBI. | Staples is business to business. You’re what binds us together. While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team! What you will be doing: Serve as a regional resource for the sales team, managing performance tracking and ensuring accurate, effective reporting to support strategic decision-making. Develop and deliver innovative reports and analyses using Salesforce Sales Cloud, Tableau, PowerBI, and internal data warehouse applications. Collaborate with cross-functional teams to enhance reporting systems, establish regional reporting requirements, and contribute to major projects and initiatives. Lead the development, implementation, and optimization of Salesforce modules, including data governance, custom object creation, and workflow rules. Provide expert user support, troubleshooting, and training for CRM end users on reports, dashboards, and new feature rollouts. Work closely with Sales Management and Sales Leadership, acting as a business detective to transform data into actionable insights that drive growth, efficiency, and innovation across the organization. Participate in specialized projects including confidential business reviews and process enhancements. What You Bring to the Table: Strong analytical and reasoning abilities with a knack for solving business problems and optimizing reporting processes. Experience working with large data sets and business reports. High energy, proactive attitude, and ability to manage multiple projects while meeting strict deadlines. Strong business maturity and adaptability. Ability to thrive in a collaborative, dynamic environment and engage with diverse personalities. What’s needed: Basic Qualifications: 4 years of direct experience with Salesforce Sales Cloud (or similar CRM), handling large data sets, data governance, and data optimization. Proficiency or ability to quickly become proficient in Salesforce Sales Cloud (or similar CRM), Tableau, PowerBI, and MS Office products. Preferred Qualifications: Bachelor’s degree in Business, Data, or a related field (preferred). Certified SFDC Administrator designation, or working towards Advanced Admin Certification. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Develops new business and manages sales pipelines for facility solutions in a specified territory. | Requires 3+ years of outside B2B sales experience, preferably in janitorial or related product categories, with proficiency in CRM tools like Salesforce. | Staples is business to business. You’re what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Seattle area, surrounding western towns, and as far south as Portland, OR. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you’ll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Salesforce.com Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What’s needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What’s needed - Preferred Qualifications: Bachelor’s Degree Proficiency in Microsoft Office Suite CRM experience, preferably Salesforce.com We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Lead and execute large-scale sales strategies to secure high-value enterprise accounts, manage complex negotiations, and develop key client relationships. | Minimum 10+ years of successful B2B sales experience, with at least 5 years in sales leadership, proven ability to close large, complex deals, and experience negotiating with C-level executives. | The Director of Staples Technology Solutions Business (STS) Development - Remote - East Coast leads a team of STS Business Development Managers solely focused on prospecting and closing large, strategic and complex accounts in the Enterprise and Commercial Markets. This role will report to the AVP, STS Sales and is responsible for driving accelerated growth and delivering annual STS new business budget through effective leadership, talent management and the execution of strategic sales initiatives. ****Location is flexible. Targeting East Coast Based Candidates.**** Duties & Responsibilities · In coordination with the AVP, Sales STS & Executive Leadership, the STS Sales Director will create and execute our STS acquisition strategy to win large, high value Commercial & Enterprise prospects in the Technology industry. · Lead Business Development Managers efforts focused on the pursuit of large/complex opportunities ($100K + prospective customers with more than 500 + employees – highly complex sale requiring the highest caliber strategic sales professional). · Extensive experience in selling deal sizes over $1M annually with contracts for 3+ years. · Ability to negotiate with C-Level Executives of Fortune 1000 prospective clients. · Adept at navigating complex sales/business development cycles that factor in numerous influencers and decision-makers. · Ability to design and negotiate intricate contracts that avoid potential risks for company but are value based for customer. · Eye toward reducing costs and increasing profits, while ensuring any legal requirements. · Proven experience managing large, complex prospects in a fast-paced environment and ability to adapt quickly to changing client needs and market constraints. · Collaborate with finance, sales leaders and functional partners on strategy for large & complex financial deals. · Lead highly complex deals that are of large scope that require high financial acumen, negotiation tactics, while understanding the intricacies of the bid process which often includes understanding of the RFP and how to respond as well as working to build a pricing/financial model that is both in the customer and the company’s best interests. · Develop and ensure the execution of tactical and operational sales plan segments for all products, services and solutions relevant to national technology business development scope. · Partner effectively with sales and non-sales organizations to increase win rates, sales velocity, and profitability. · Stay up-to-date on all Technology industry trends, solutions and best practices. · Evangelize STS Business Development leadership culture based in open communication, collaboration, goal achievement, and accountability. · Monitor emerging marketplace trends and available data to drive decision making and ensure evolution of sales strategy and execution. · Develop creative/effective business proposals/approaches that position Staples as a value-added provider with differentiated products, solutions, and services. · Ability to achieve set targets and growth plans. · Ability to advocate internally for customer’s best interest while at the same time balance financial long-term benefits/risks and interests. · Manage client needs to meet internal constraints using sound judgment around capacity, capabilities, and resource constraints. · Effectively execute and improve sales driving programs including sales compensation, performance management, sales forecasting and professional development. · Build collaboration with internal cross-functional teams. · Develop senior relationships with key targets and top accounts across diverse personas, influencers, and strategic partners. · Lead complex sales negotiations utilizing acute skills in information exploration and persuasion to emphasize our value proposition, maximize margin, overcome objections, and close business. · Maintain a high degree of transparency in pipeline management, pricing negotiations and contract governance. Basic Qualifications · Minimum 10+ years successful sales experience. · Minimum 5 years of sales leadership experience in a business-to-business focus environment or consultative sales experience, combined with five or more years’ experience in sales management. · Demonstrated experience in securing large-scale, complex deals. · Proven track record to negotiate at C-Suite level for Fortune 1000 companies. · Experience in collaborating with deal teams such as Client Services, Legal, Order Management, Finance, etc. · Proven ability to identify enterprise-wide opportunities and structure innovative, integrated solutions that provide decision support to a global organization in achieving their business objectives. · Excellent communication skills and demonstrated ability to lead, mentor and motivate STS Business Development Managers. · Proven consistent over achievement of sales quotas and financial commitments. · Strong business acumen, forecasting skills, influencing skills and communication skills (to share knowledge with a team to support the growth strategy within sales). · Strong demonstration of intellect, drive, executive presence, and sales acumen. · Bachelor’s degree required OR Equivalent work experience; Masters or advanced degree preferred. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Manage large furniture projects across multiple nationwide customer locations, creating timelines, budgeting, allocating resources, and mitigating risks while maintaining strong customer focus. | Minimum 3 years project management or design/construction experience, ability to read construction and furniture drawings, excellent communication, and preferably furniture industry experience with CAPM or PMP certification. | MUST LIVE IN ONE OF THE FOLLOWING STATES: North Carolina, South Carolina or Virginia Staples is business to business. You’re what binds us together. HiTouch is full-service company with a network of local distribution centers in the United States. HiTouch provides a wide range of office productivity services in personalized and environmentally responsible ways. After joining the Staples family in 2018, HiTouch has helped us grow alternative distribution channels. What you’ll be doing: Seeking experienced furniture Project Manager with large project, multiple (nationwide) customer location experience that is capable of working as part of a team being extremely customer focused. Project Manager who fully understands deadlines and complexities having an expertise in creating project timelines, reading drawings, having working knowledge of building interfaces for electrical and data. Successful candidate should know how to budget a project, allocate resources, and mitigate risk. Also, should enjoy interaction with trades and end user client groups alike and have a good grasp of both the spoken and written word as well as good presentation skills. Average travel could be approximately 40-50% annually within market area to include car or airline and/or approximately an additional 10% out of market travel. Some overnights to be expected in both cases. What you bring to the table: · Excellent communications skills, both verbal and written · Ability to read and understand construction drawings, furniture specification plans and other architectural drawings · Excellent project management skills · Strong business acumen · Strong interpersonal skills · Good computer skills (Word, Excel, Outlook) · Ability to prioritize and manage multiple tasks · Possessing a great attention to detail · Having extreme customer focus Qualifications: What’s needed- Basic Qualifications: · High School Diploma required · Minimum of three (3) years of project management and/or design and/or construction experience required What’s needed- Preferred Qualifications: · Bachelor’s Degree desired · Furniture Dealership or Furniture Manufacture experience · CAPM or higher preferred (PMP) We Offer: · Inclusive culture with associate-led Business Resource Groups · Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) · Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits #HTF

Manually load trucks, operate material handling equipment safely, maintain clean and safe workspaces, and collaborate with team members to ensure efficient warehouse operations. | 3+ months warehouse experience or equivalent, ability to lift up to 100 pounds, pass drug screen, wear safety shoes, stand/walk 100% of the time, and basic English communication skills. | 1:00am-9:30am/Wednesday-Sunday Staples is business to business. You’re what binds us together. Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you’ll be doing: As a Warehouse Delivery Material Handler, you’ll be manually loading trucks with products to be delivered to our customers.  You’ll be lifting, lowering and carrying product in a fast-paced environment and stacking empty pallets and maintaining a safe and clean workspace as you go. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. You will be essential to the success of Staples Supply Chain as we deliver to our customers. What you bring to the table: • Ability to be MHEO certified and safely operate necessary material handling equipment as required. • An ability and willingness to keep work area clean. • An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. • An ability to adopt our safety procedures quickly and ensure safe work practices. • An ability to work in a warehouse environment with seasonal temperature variations. • Basic English language skills (both verbal and written communications). Qualifications: What’s needed- Basic Qualifications: • 3+ months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. • Ability to pass a drug screen to the extent permissible legally. • If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. • Ability to lift, push or pull equipment/merchandise weighing up to 100 pounds. • Must wear safety composite shoes. • Ability to walk and stand 100% of the time. • Must be at least 18 years old. What’s needed- Preferred Qualifications: • High School Diploma/GED or equivalent work experience. We Offer: • Competitive Pay: $23.95/hour (includes $2.00/hour Shift Differential) • Receive a pair of work shoes after 30 days. • Staples offers both Full-Time and Part-Time benefits. • Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operate material handling equipment, manage warehouse inventory, maintain safety and cleanliness, and support shipping and receiving tasks. | Minimum 3 months warehouse experience, ability to operate or certify on material handling equipment, lift heavy loads, follow safety protocols, and basic English communication skills. | 9:00am-5:30pm/Monday-Friday • We offer pay for performance where associates can earn additional compensation if they meet certain productivity thresholds.* Staples is business to business. You’re what binds us together. Join our Staples World Class Supply Chain Team and deliver essential products to our customers. What you’ll be doing: As a warehouse associate you may work in one of the following six areas: Warehouse Bulk/Material Handling Equipment Operator: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Porter: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility while adhering to safety procedures. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Replenishment: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Receiving/Putaway/Returns: You will confirm accuracy of product and work with colleagues to address discrepancies and damages. You will communicate effectively and professionally with internal and external contacts to clarify and resolve issues. You will be manually unloading trucks and palletizing products. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Returns: You will be operating material handling equipment to move product within the warehouse. You will be matching item quantities and descriptions to packing slips on returned items, checking in returned product and tagging it appropriate. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Shipping: You’ll be responsible for organizing, stacking, and shrink-wrapping customer orders on pallets. You’ll be loading trucks manually; lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace as you go. Please note, as an SC2 associate you may be moved into any of the above roles, or SC1 roles, as needed. You will be essential to the success of Staples Supply Chain as we deliver to our customers. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. What you bring to the table: • An ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment. • An ability and willingness to keep work area clean. • An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. • An ability to adopt our safety procedures quickly and ensure safe work practices. • An ability to work in a warehouse environment with seasonal temperature variations. What’s needed- Basic Qualifications: • Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. • Ability to pass a drug screen to the extent permissible legally. • Basic English language skills (both verbal and written communications). • If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. • Ability to work at heights up to 60 feet or more as needed. • An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand. • Must wear safety composite shoes. • Ability to walk and stand 100% of the time. • You must be at least 18 years old. What’s needed- Preferred Qualifications: • High School Diploma/GED or equivalent work experience. • Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Offer: • Competitive Pay Rate: $21.95/hour • Receive a pair of work shoes after 60 days. • Inclusive culture with associate-led Business Resource Groups. • Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more!

Drive new business revenue by building partnerships, qualifying prospects, managing sales pipelines, attending events, and meeting sales quotas with significant travel. | High school diploma, 5+ years sales experience, ability to travel 50%, remote work within Austin, TX region, preferred bachelor's degree and prior business development experience. | Staples is business to business. You’re what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in Austin, TX and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you’ll be doing: • Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. • Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. • Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. • Schedule appointments and meet with prospective customers in person to present Quill values and solutions. • Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. • Attend conferences, tradeshows, and events representing Quill and winning new customers. • Create and present custom pricing solutions to potential high growth commercial customers. • Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. • Upon customer commitment, ensure smooth transition to the account management team. • Meet and exceed monthly/quarterly quotas and key metrics. • Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. • Seek ways to constantly improve, absorb and apply manager and peer led coaching. • Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. • Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. • Champion company values and services, in addition to product features and benefits. • Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. • Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: • You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. • Strong performance in an environment that requires adaptability to change. • Strong presentation skills, • Self-starter results oriented. • Strong time management and organizational skills. • Open to asking questions and viewing challenges as opportunities. • You know the only way to handle rejection is to try again. • You have a customer first attitude. • Culture is important to you, and you want to positively impact your environment and coworkers. • You know every conversation is different; you think dynamically and remain calm under pressure. • You believe the best process is derived through constant improvement and sharing best practices. What’s needed- Basic Qualifications: • High school diploma or GED. • 5+ years sales experience • Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. • Remote Role: Must be able to cover a territory of Austin, TX and surrounding areas What’s needed- Preferred Qualifications: • Bachelor’s degree in business, Marketing, or a related field. • Prior business development experience We Offer: • Inclusive culture with associate-led Business Resource Groups. • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Staples is business to business. You’re what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in Austin, TX and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you’ll be doing: • Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. • Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. • Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. • Schedule appointments and meet with prospective customers in person to present Quill values and solutions. • Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. • Attend conferences, tradeshows, and events representing Quill and winning new customers. • Create and present custom pricing solutions to potential high growth commercial customers. • Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. • Upon customer commitment, ensure smooth transition to the account management team. • Meet and exceed monthly/quarterly quotas and key metrics. • Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. • Seek ways to constantly improve, absorb and apply manager and peer led coaching. • Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. • Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. • Champion company values and services, in addition to product features and benefits. • Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. • Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: • You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. • Strong performance in an environment that requires adaptability to change. • Strong presentation skills, • Self-starter results oriented. • Strong time management and organizational skills. • Open to asking questions and viewing challenges as opportunities. • You know the only way to handle rejection is to try again. • You have a customer first attitude. • Culture is important to you, and you want to positively impact your environment and coworkers. • You know every conversation is different; you think dynamically and remain calm under pressure. • You believe the best process is derived through constant improvement and sharing best practices. What’s needed- Basic Qualifications: • High school diploma or GED. • 5+ years sales experience • Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. • Remote Role: Must be able to cover a territory of Austin, TX and surrounding areas What’s needed- Preferred Qualifications: • Bachelor’s degree in business, Marketing, or a related field. • Prior business development experience We Offer: • Inclusive culture with associate-led Business Resource Groups. • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Provide outstanding customer support by responding to inquiries, resolving issues, processing orders, and collaborating with internal teams to enhance customer satisfaction. | Minimum 2 years customer service experience, strong communication and problem-solving skills, proficiency in CRM and Microsoft Office, and ability to multitask in a fast-paced environment. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of office supplies and business solutions, committed to helping businesses thrive through innovative products and exceptional service. As part of the Staples family, Quill has been a trusted name in office supplies since 1956, delivering essential services and award-winning customer experiences. Together, Staples and Quill empower businesses with the tools they need to succeed. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our company and our customers, ensuring their needs are met with professionalism and care. Your role is to provide outstanding support, resolve inquiries efficiently, and contribute to a positive customer experience that strengthens our brand loyalty. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will resolve product and service issues by identifying problems and providing effective solutions. - You will process orders, returns, and exchanges accurately and efficiently. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with internal teams to escalate and resolve complex issues. - You will contribute to continuous improvement by providing feedback on customer trends and service challenges. - You will uphold company policies and ensure compliance with customer service standards. - You will support promotional campaigns by informing customers about new products and services. What You Bring: - Minimum of 2 years experience in a customer service role, preferably in retail or B2B environments. - Strong communication skills, both verbal and written, with a customer-focused attitude. - Proficiency in CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a calm and patient demeanor. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience working with office supply products or in a related industry. - Familiarity with order management systems and inventory software. - Bilingual abilities, especially in Spanish or French. - Previous experience with remote or hybrid work environments. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work culture that values your contributions. - We offer employee discounts on Staples and Quill products. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to hearing from you!

Respond to customer inquiries, resolve issues, provide product information, process orders, collaborate with teams, document interactions, and contribute to team goals. | At least 2 years of customer service experience, strong communication skills, proficiency with CRM and Microsoft Office, problem-solving abilities, and multitasking skills. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of office supplies and business solutions, serving customers across various industries since 1986. As part of the Staples family, Quill has been a trusted name in office supplies since 1956, delivering essential services and award-winning customer support. Together, Staples and Quill are committed to helping businesses thrive by providing innovative products and exceptional service. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our company and our customers. Your role is to ensure a seamless and positive customer experience by addressing inquiries, resolving issues, and providing product knowledge. You will play a key part in maintaining customer satisfaction and loyalty. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will resolve customer issues efficiently, ensuring a positive outcome. - You will provide detailed product information and assist customers in making informed purchasing decisions. - You will process orders, returns, and exchanges accurately. - You will collaborate with internal teams to address complex customer needs. - You will document customer interactions and feedback to improve service quality. - You will contribute to team goals and participate in ongoing training sessions. What You Bring: - You have at least 2 years of experience in customer service or a related field. - You possess excellent communication and interpersonal skills. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to multitask and manage time effectively in a fast-paced environment. Bonus Points If You Have: - Experience in the office supplies or B2B industry. - Familiarity with order management systems. - Bilingual skills, especially in Spanish. - Previous experience working in a remote or hybrid work setting. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and flexible work schedules. - We offer professional development opportunities and career growth paths. - We offer a supportive and inclusive work environment. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to hearing from you!

Provide timely and effective customer support through various communication channels, assist with orders and issue resolution, and maintain accurate records. | At least 2 years of customer service experience, strong communication and problem-solving skills, proficiency with CRM and Microsoft Office. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of office supplies and business solutions, dedicated to helping businesses thrive. With a rich history dating back to 1956 through its Quill brand, Staples has been a trusted partner for companies seeking essential products and exceptional service. As part of the Staples family, Quill continues to deliver award-winning customer experiences and innovative solutions. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our company and our customers. Your role is to ensure customer satisfaction by providing timely, accurate, and friendly support, helping to maintain our reputation as a leader in the office supply industry. What You'll Do: - You will respond promptly to customer inquiries via phone, email, and chat, ensuring a positive experience. - You will assist customers in placing orders, tracking shipments, and resolving any issues. - You will provide product information and recommendations to help customers make informed decisions. - You will handle returns, exchanges, and refunds efficiently and professionally. - You will document customer interactions accurately in our CRM system. - You will collaborate with internal teams to resolve complex customer concerns. - You will contribute to continuous improvement by providing feedback on customer trends and service processes. What You Bring: - Minimum of 2 years experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. Bonus Points If You Have: - Experience in the office supplies or B2B industry. - Familiarity with order management systems. - Bilingual abilities. - Previous experience working in a remote or hybrid work setting. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to hearing from you!

Provide expert customer support by responding to inquiries, resolving issues, and collaborating with internal teams to ensure customer satisfaction. | Minimum 2 years customer service experience, proficiency with CRM and Microsoft Office, strong communication and problem-solving skills. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of office supplies and business solutions, committed to helping businesses thrive through innovative products and exceptional service. As part of the Staples family, Quill has been a trusted name in office supplies since 1956, delivering essential services and award-winning customer support to businesses nationwide. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our company and our customers, ensuring a seamless and positive experience. Your role is to provide expert assistance, resolve inquiries efficiently, and uphold the high standards of service that define the Staples and Quill brands. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will assist customers in selecting products and services that best meet their business needs. - You will resolve order issues, returns, and billing questions with accuracy and empathy. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with internal teams to ensure timely order fulfillment and problem resolution. - You will contribute to continuous improvement by providing feedback on customer trends and service challenges. - You will uphold company policies and ensure compliance with quality standards. What You Bring: - Minimum of 2 years experience in a customer service role, preferably in B2B or retail environments. - Strong communication skills, both verbal and written, with a customer-focused attitude. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills and the ability to handle difficult situations with professionalism. Bonus Points If You Have: - Experience working with office supply products or in a related industry. - Knowledge of order management systems and inventory processes. - Bilingual abilities, especially in Spanish or French. - Previous experience with Staples or Quill brands. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer employee discounts on Staples and Quill products. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to hearing from you!

Provide exceptional customer support by managing inquiries, resolving issues, and facilitating orders to ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication and problem-solving skills, proficiency with CRM and Microsoft Office, ability to multitask in a fast-paced environment. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of business products and services, dedicated to helping organizations of all sizes succeed. With a rich history dating back to 1986, Staples has grown to become a trusted partner for office supplies, technology, and business solutions. Quill, a valued brand within the Staples family since 1998, has been a leader in office supplies since 1956, known for delivering essential services and award-winning customer experiences. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our customers and our company, ensuring a seamless and positive experience. Your role is to provide exceptional support, resolve inquiries efficiently, and contribute to maintaining our reputation for outstanding service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will assist customers in placing orders, tracking shipments, and managing returns. - You will resolve product or service issues by clarifying customer complaints and determining the best solutions. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to ensure customer satisfaction and timely problem resolution. - You will provide product information and recommendations to help customers make informed decisions. - You will contribute to continuous improvement by sharing customer feedback with management. What You Bring: - You bring at least 2 years of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You possess strong problem-solving abilities and a customer-focused mindset. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate the ability to multitask and manage time effectively in a fast-paced environment. Bonus Points If You Have: - Experience in the office supplies or B2B industry. - Familiarity with order management systems and logistics. - Additional language skills beyond English. - Previous experience working with the Staples or Quill brand. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer employee discounts on Staples and Quill products. - We offer flexible work schedules to support work-life balance. Ready to Apply? Please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to learning how you can contribute to our team and help us continue delivering exceptional service to our customers.