Staples Inc.

Design, develop, and maintain enterprise applications and data exchange solutions using jBase and related technologies. | Bachelor's degree and 2+ years software development experience with jBase/PICK databases and Linux/UNIX proficiency. | Software Engineer II -JBase/Pick Staples is business to business. You’re what binds us together. Team Summary: The Staples Digital Solutions team builds and supports the enterprise technology that connects Staples’ internal systems with customers, vendors, suppliers, and third-party platforms. This team is focused on delivering reliable, scalable, and secure applications and integrations that enable seamless business operations, support high-volume data exchange, and improve the customer and partner experience. Working across software engineering, enterprise integrations, API solutions, EDI/cXML transaction processing, and production support, the team plays a critical role in advancing Staples’ digital transformation and operational efficiency. Role Summary: The Software Engineer II will design, develop, support, and maintain business-critical enterprise applications, integrations, and data exchange solutions. This role will leverage experience with jBase/PICK MultiValue databases, Linux/UNIX environments, APIs, EDI, cXML, JSON, HTTPS, SFTP, and related technologies to deliver secure, reliable, and scalable solutions. The engineer will troubleshoot production issues, develop enhancements, automate processes, and partner with business and technical stakeholders to improve system performance, operational efficiency, and customer outcomes. What you’ll be doing: * Design, develop, test, and maintain enterprise applications, integrations, and data exchange solutions using jBase and related technologies. * Support and enhance secure integration processes involving APIs, EDI, cXML, JSON, HTTPS, SFTP, and other data exchange technologies. * Troubleshoot and resolve application, database, integration, and production support issues to ensure system stability, performance, and data integrity. * Develop automation scripts, system utilities, and technical solutions that improve operational efficiency and reliability. * Collaborate with business partners, customers, vendors, and technical teams to gather requirements, implement enhancements, and resolve technical issues. * Participate in solution design, code reviews, testing, and deployment activities while following established development, security, and quality standards. * Document technical solutions, analyze system data, and contribute to continuous improvement across software development and integration processes. * Lead or coordinate assigned workstreams for small to moderately complex projects while exercising independent judgment within established guidelines.   What you bring to the table: * Strong analytical, problem-solving, and troubleshooting skills with the ability to resolve moderately complex technical issues. * Effective written, verbal, and interpersonal communication skills with the ability to partner across technical and business teams. * Strong attention to detail, commitment to quality, and ability to maintain accuracy in a fast-paced environment. * Ability to collaborate with internal stakeholders, customers, vendors, and cross-functional teams to deliver practical technology solutions. * Initiative, adaptability, and a continuous improvement mindset focused on automation, reliability, and operational excellence. * Ability to manage multiple priorities, support production systems, and contribute to project deliverables with limited guidance.   What’s needed - Basic Qualifications: * Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Computer Engineering, or a related technical discipline, or an equivalent combination of education, training, certifications, and relevant experience. * 2+ years of experience developing and supporting software applications in a professional environment. * 2+ years of experience working with jBase/PICK MultiValue databases. * Experience supporting Linux/UNIX operating systems in production environments. * Experience creating and maintaining shell scripts such as Bash, Korn, or similar scripting languages. * Experience using AWK for file management, data manipulation, or automation. * Experience supporting secure data transmission technologies, including HTTPS and SFTP. * Working knowledge of OAuth authentication and API security concepts. * Experience processing, troubleshooting, or supporting at least one transaction format, such as EDI, cXML, or JSON. * Experience using Git or another enterprise version control system. * Experience participating in Agile, Scrum, or similar software development methodologies. * Demonstrated ability to independently troubleshoot and resolve production support issues. * Advanced Microsoft Excel skills, including Pivot Tables, Power Query, XLOOKUP/VLOOKUP, complex formulas, and data analysis techniques.   What’s needed - Preferred Qualifications: * 3+ years of experience supporting ERP, procurement, supply chain, distribution, or commerce platforms. * Experience designing, developing, or maintaining REST APIs and web services. * Experience working with XML, REST, middleware, or enterprise integration technologies. * Experience troubleshooting high-volume production integration environments. * Experience supporting B2B integrations involving customers, suppliers, or trading partners. * Experience with CI/CD pipelines and automated deployment processes. * Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. * Experience with container technologies such as Docker. * Experience using monitoring and logging solutions to support production systems. * Familiarity with infrastructure automation and Infrastructure-as-Code technologies. * Experience with jBase administrative utilities such as jstat, jrestore, jshow, or similar platform tools. * Knowledge of secure application development and API security best practices.   We Offer: * Inclusive culture with associate-led Business Resource Groups * 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) * Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!   The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. #LI-LH1 Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Lead operational processes and teams to ensure business performance and service excellence, managing workflows and vendor coordination. | 5+ years in operations or program management with proficiency in Excel, Power BI, Salesforce, and KPI management. | The Associate Manager, Category Operations is responsible for driving operational excellence through leadership of processes, programs, and teams that support customer services and business performance. This role oversees day-to-day operations while owning the development and execution of scalable processes, systems, and workflows aligned to business goals.  This position combines operational leadership with program and process ownership, ensuring effective execution across customer implementations, vendor coordination, billing and asset integrity, and continuous improvement initiatives. The Operations Manager partners cross-functionally to deliver consistent, high-quality service while improving efficiency, scalability, and overall operational performance. What you’ll be doing: * Oversee daily operational workflows, including prioritization, issue resolution, and service execution. * Ensure adherence to service level agreements (SLAs), operational controls, and quality standards. * Develop, maintain, and govern Standard Operating Procedures (SOPs). * Identify operational gaps, perform root cause analysis, and implement sustainable solutions. * Analyze operational data and report on KPIs, SLAs, and performance trends to inform decision-making. * Design and deliver training programs for tools, systems, and operational processes. * Drive adoption of new tools, systems, and workflows through structured change management. * Partner cross-functionally with Sales, Vendors, Customer Service, Finance, Technology, and Merchandising to align execution. * Lead customer implementations, installations, and escalations to ensure high-quality delivery. * Provide oversight of billing, invoicing, and reconciliation processes to ensure accuracy and policy adherence.   What you bring to the table: * Strong operational and analytical mindset with excellent attention to detail. * Ability to manage multiple priorities and operate effectively in a fast-paced environment. * Exceptional problem-solving and decision-making skills. * Effective communication and collaboration skills across diverse teams. * Customer-focused approach and strong escalation management capabilities. * Ability to navigate ambiguity and drive successful outcomes. * Experience leading or mentoring team members in operational environments. * Proven track record in continuous improvement initiatives and change management. * Advanced proficiency in Excel and reporting tools such as Power BI, Tableau, or Salesforce. * Experience working with vendors and cross-functional teams to enhance performance and customer experience.   What’s needed- Basic Qualifications  * 5+ years of experience in operations, program management, or process improvement. * Experience managing operational workflows, programs, or processes. * Proven ability to develop and improve SOPs and operational standards. * Experience managing KPIs, SLAs, and performance metrics.   What’s needed - Preferred Qualifications: * Bachelor’s Degree in business operations, project management, communications, or a related field (preferred). * Experience with process improvement or change management initiatives. * Advanced Excel and reporting tool proficiency (Power BI, Tableau, Salesforce). * Experience with system implementations, testing, or operational tools. * Experience working in customer-facing or vendor-integrated operational environments. * Prior experience leading or mentoring team members.   We Offer:  * Inclusive culture with associate-led Business Resource Groups  * Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)  * Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!       The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.  Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.