Staples, Inc.

Provide exceptional customer service, manage sales and merchandising tasks, and handle customer requests in a retail environment. | Flexible schedule, strong customer engagement, teamwork, conflict management, and physical ability to perform retail duties. | Sales Associates provide exceptional customer service with our customers’ needs in mind. You’ll help customers find products, provide solutions, and handle returns or online pickups. You’ll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. • Flexible part time hours, generous paid time off, weekly pay and career growth opportunities • Associate discounts on in-store and online merchandise, services and warranty plans • Discounts at hundreds of retailers, restaurants and more • 401(k) plan with a company match • Dental and vision insurance • And many more benefits • Compensation based on qualifications and experience Help both your customers and your store win. • Multitask on cashier, sales, and merchandising responsibilities • Respond quickly and resourcefully to customer requests and concerns • Create a positive, inviting environment for customers • Understand and use basic selling skills to engage and present solutions • Handle returns and online pick-ups • Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned) Essential skills and experience: • Able to work a flexible schedule based on the store’s needs • Must be able to and want to engage with customers and understand their needs • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment • Manage conflict in a reasonable, nonconfrontational and cooperative manner • Ability to act with honesty and integrity regarding customer and business information • Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously • Preferred but not required: customer service or cashier experience in a retail environment Staples does not sponsor applicants for work visas for this position.

Manage large furniture projects across multiple nationwide customer locations, creating timelines, budgeting, allocating resources, and mitigating risks while maintaining strong customer focus. | Minimum 3 years project management or design/construction experience, ability to read construction and furniture drawings, excellent communication, and preferably furniture industry experience with CAPM or PMP certification. | MUST LIVE IN ONE OF THE FOLLOWING STATES: North Carolina, South Carolina or Virginia Staples is business to business. You’re what binds us together. HiTouch is full-service company with a network of local distribution centers in the United States. HiTouch provides a wide range of office productivity services in personalized and environmentally responsible ways. After joining the Staples family in 2018, HiTouch has helped us grow alternative distribution channels. What you’ll be doing: Seeking experienced furniture Project Manager with large project, multiple (nationwide) customer location experience that is capable of working as part of a team being extremely customer focused. Project Manager who fully understands deadlines and complexities having an expertise in creating project timelines, reading drawings, having working knowledge of building interfaces for electrical and data. Successful candidate should know how to budget a project, allocate resources, and mitigate risk. Also, should enjoy interaction with trades and end user client groups alike and have a good grasp of both the spoken and written word as well as good presentation skills. Average travel could be approximately 40-50% annually within market area to include car or airline and/or approximately an additional 10% out of market travel. Some overnights to be expected in both cases. What you bring to the table: · Excellent communications skills, both verbal and written · Ability to read and understand construction drawings, furniture specification plans and other architectural drawings · Excellent project management skills · Strong business acumen · Strong interpersonal skills · Good computer skills (Word, Excel, Outlook) · Ability to prioritize and manage multiple tasks · Possessing a great attention to detail · Having extreme customer focus Qualifications: What’s needed- Basic Qualifications: · High School Diploma required · Minimum of three (3) years of project management and/or design and/or construction experience required What’s needed- Preferred Qualifications: · Bachelor’s Degree desired · Furniture Dealership or Furniture Manufacture experience · CAPM or higher preferred (PMP) We Offer: · Inclusive culture with associate-led Business Resource Groups · Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) · Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits #HTF

Manually load trucks, operate material handling equipment safely, maintain clean and safe workspaces, and collaborate with team members to ensure efficient warehouse operations. | 3+ months warehouse experience or equivalent, ability to lift up to 100 pounds, pass drug screen, wear safety shoes, stand/walk 100% of the time, and basic English communication skills. | 1:00am-9:30am/Wednesday-Sunday Staples is business to business. You’re what binds us together. Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you’ll be doing: As a Warehouse Delivery Material Handler, you’ll be manually loading trucks with products to be delivered to our customers.  You’ll be lifting, lowering and carrying product in a fast-paced environment and stacking empty pallets and maintaining a safe and clean workspace as you go. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. You will be essential to the success of Staples Supply Chain as we deliver to our customers. What you bring to the table: • Ability to be MHEO certified and safely operate necessary material handling equipment as required. • An ability and willingness to keep work area clean. • An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. • An ability to adopt our safety procedures quickly and ensure safe work practices. • An ability to work in a warehouse environment with seasonal temperature variations. • Basic English language skills (both verbal and written communications). Qualifications: What’s needed- Basic Qualifications: • 3+ months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. • Ability to pass a drug screen to the extent permissible legally. • If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. • Ability to lift, push or pull equipment/merchandise weighing up to 100 pounds. • Must wear safety composite shoes. • Ability to walk and stand 100% of the time. • Must be at least 18 years old. What’s needed- Preferred Qualifications: • High School Diploma/GED or equivalent work experience. We Offer: • Competitive Pay: $23.95/hour (includes $2.00/hour Shift Differential) • Receive a pair of work shoes after 30 days. • Staples offers both Full-Time and Part-Time benefits. • Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operate material handling equipment, manage warehouse inventory, maintain safety and cleanliness, and support shipping and receiving tasks. | Minimum 3 months warehouse experience, ability to operate or certify on material handling equipment, lift heavy loads, follow safety protocols, and basic English communication skills. | 9:00am-5:30pm/Monday-Friday • We offer pay for performance where associates can earn additional compensation if they meet certain productivity thresholds.* Staples is business to business. You’re what binds us together. Join our Staples World Class Supply Chain Team and deliver essential products to our customers. What you’ll be doing: As a warehouse associate you may work in one of the following six areas: Warehouse Bulk/Material Handling Equipment Operator: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Porter: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility while adhering to safety procedures. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Replenishment: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Receiving/Putaway/Returns: You will confirm accuracy of product and work with colleagues to address discrepancies and damages. You will communicate effectively and professionally with internal and external contacts to clarify and resolve issues. You will be manually unloading trucks and palletizing products. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Returns: You will be operating material handling equipment to move product within the warehouse. You will be matching item quantities and descriptions to packing slips on returned items, checking in returned product and tagging it appropriate. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Shipping: You’ll be responsible for organizing, stacking, and shrink-wrapping customer orders on pallets. You’ll be loading trucks manually; lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace as you go. Please note, as an SC2 associate you may be moved into any of the above roles, or SC1 roles, as needed. You will be essential to the success of Staples Supply Chain as we deliver to our customers. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. What you bring to the table: • An ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment. • An ability and willingness to keep work area clean. • An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. • An ability to adopt our safety procedures quickly and ensure safe work practices. • An ability to work in a warehouse environment with seasonal temperature variations. What’s needed- Basic Qualifications: • Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. • Ability to pass a drug screen to the extent permissible legally. • Basic English language skills (both verbal and written communications). • If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. • Ability to work at heights up to 60 feet or more as needed. • An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand. • Must wear safety composite shoes. • Ability to walk and stand 100% of the time. • You must be at least 18 years old. What’s needed- Preferred Qualifications: • High School Diploma/GED or equivalent work experience. • Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Offer: • Competitive Pay Rate: $21.95/hour • Receive a pair of work shoes after 60 days. • Inclusive culture with associate-led Business Resource Groups. • Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more!

Drive new business revenue by building partnerships, qualifying prospects, managing sales pipelines, attending events, and meeting sales quotas with significant travel. | High school diploma, 5+ years sales experience, ability to travel 50%, remote work within Austin, TX region, preferred bachelor's degree and prior business development experience. | Staples is business to business. You’re what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in Austin, TX and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you’ll be doing: • Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. • Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. • Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. • Schedule appointments and meet with prospective customers in person to present Quill values and solutions. • Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. • Attend conferences, tradeshows, and events representing Quill and winning new customers. • Create and present custom pricing solutions to potential high growth commercial customers. • Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. • Upon customer commitment, ensure smooth transition to the account management team. • Meet and exceed monthly/quarterly quotas and key metrics. • Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. • Seek ways to constantly improve, absorb and apply manager and peer led coaching. • Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. • Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. • Champion company values and services, in addition to product features and benefits. • Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. • Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: • You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. • Strong performance in an environment that requires adaptability to change. • Strong presentation skills, • Self-starter results oriented. • Strong time management and organizational skills. • Open to asking questions and viewing challenges as opportunities. • You know the only way to handle rejection is to try again. • You have a customer first attitude. • Culture is important to you, and you want to positively impact your environment and coworkers. • You know every conversation is different; you think dynamically and remain calm under pressure. • You believe the best process is derived through constant improvement and sharing best practices. What’s needed- Basic Qualifications: • High school diploma or GED. • 5+ years sales experience • Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. • Remote Role: Must be able to cover a territory of Austin, TX and surrounding areas What’s needed- Preferred Qualifications: • Bachelor’s degree in business, Marketing, or a related field. • Prior business development experience We Offer: • Inclusive culture with associate-led Business Resource Groups. • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Staples is business to business. You’re what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in Austin, TX and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you’ll be doing: • Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. • Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. • Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. • Schedule appointments and meet with prospective customers in person to present Quill values and solutions. • Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. • Attend conferences, tradeshows, and events representing Quill and winning new customers. • Create and present custom pricing solutions to potential high growth commercial customers. • Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. • Upon customer commitment, ensure smooth transition to the account management team. • Meet and exceed monthly/quarterly quotas and key metrics. • Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. • Seek ways to constantly improve, absorb and apply manager and peer led coaching. • Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. • Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. • Champion company values and services, in addition to product features and benefits. • Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. • Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: • You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. • Strong performance in an environment that requires adaptability to change. • Strong presentation skills, • Self-starter results oriented. • Strong time management and organizational skills. • Open to asking questions and viewing challenges as opportunities. • You know the only way to handle rejection is to try again. • You have a customer first attitude. • Culture is important to you, and you want to positively impact your environment and coworkers. • You know every conversation is different; you think dynamically and remain calm under pressure. • You believe the best process is derived through constant improvement and sharing best practices. What’s needed- Basic Qualifications: • High school diploma or GED. • 5+ years sales experience • Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. • Remote Role: Must be able to cover a territory of Austin, TX and surrounding areas What’s needed- Preferred Qualifications: • Bachelor’s degree in business, Marketing, or a related field. • Prior business development experience We Offer: • Inclusive culture with associate-led Business Resource Groups. • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Provide outstanding customer support by responding to inquiries, resolving issues, processing orders, and collaborating with internal teams to enhance customer satisfaction. | Minimum 2 years customer service experience, strong communication and problem-solving skills, proficiency in CRM and Microsoft Office, and ability to multitask in a fast-paced environment. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of office supplies and business solutions, committed to helping businesses thrive through innovative products and exceptional service. As part of the Staples family, Quill has been a trusted name in office supplies since 1956, delivering essential services and award-winning customer experiences. Together, Staples and Quill empower businesses with the tools they need to succeed. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our company and our customers, ensuring their needs are met with professionalism and care. Your role is to provide outstanding support, resolve inquiries efficiently, and contribute to a positive customer experience that strengthens our brand loyalty. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will resolve product and service issues by identifying problems and providing effective solutions. - You will process orders, returns, and exchanges accurately and efficiently. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with internal teams to escalate and resolve complex issues. - You will contribute to continuous improvement by providing feedback on customer trends and service challenges. - You will uphold company policies and ensure compliance with customer service standards. - You will support promotional campaigns by informing customers about new products and services. What You Bring: - Minimum of 2 years experience in a customer service role, preferably in retail or B2B environments. - Strong communication skills, both verbal and written, with a customer-focused attitude. - Proficiency in CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a calm and patient demeanor. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience working with office supply products or in a related industry. - Familiarity with order management systems and inventory software. - Bilingual abilities, especially in Spanish or French. - Previous experience with remote or hybrid work environments. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work culture that values your contributions. - We offer employee discounts on Staples and Quill products. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to hearing from you!

Respond to customer inquiries, resolve issues, provide product information, process orders, collaborate with teams, document interactions, and contribute to team goals. | At least 2 years of customer service experience, strong communication skills, proficiency with CRM and Microsoft Office, problem-solving abilities, and multitasking skills. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of office supplies and business solutions, serving customers across various industries since 1986. As part of the Staples family, Quill has been a trusted name in office supplies since 1956, delivering essential services and award-winning customer support. Together, Staples and Quill are committed to helping businesses thrive by providing innovative products and exceptional service. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our company and our customers. Your role is to ensure a seamless and positive customer experience by addressing inquiries, resolving issues, and providing product knowledge. You will play a key part in maintaining customer satisfaction and loyalty. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will resolve customer issues efficiently, ensuring a positive outcome. - You will provide detailed product information and assist customers in making informed purchasing decisions. - You will process orders, returns, and exchanges accurately. - You will collaborate with internal teams to address complex customer needs. - You will document customer interactions and feedback to improve service quality. - You will contribute to team goals and participate in ongoing training sessions. What You Bring: - You have at least 2 years of experience in customer service or a related field. - You possess excellent communication and interpersonal skills. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to multitask and manage time effectively in a fast-paced environment. Bonus Points If You Have: - Experience in the office supplies or B2B industry. - Familiarity with order management systems. - Bilingual skills, especially in Spanish. - Previous experience working in a remote or hybrid work setting. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and flexible work schedules. - We offer professional development opportunities and career growth paths. - We offer a supportive and inclusive work environment. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to hearing from you!

Provide timely and effective customer support through various communication channels, assist with orders and issue resolution, and maintain accurate records. | At least 2 years of customer service experience, strong communication and problem-solving skills, proficiency with CRM and Microsoft Office. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of office supplies and business solutions, dedicated to helping businesses thrive. With a rich history dating back to 1956 through its Quill brand, Staples has been a trusted partner for companies seeking essential products and exceptional service. As part of the Staples family, Quill continues to deliver award-winning customer experiences and innovative solutions. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our company and our customers. Your role is to ensure customer satisfaction by providing timely, accurate, and friendly support, helping to maintain our reputation as a leader in the office supply industry. What You'll Do: - You will respond promptly to customer inquiries via phone, email, and chat, ensuring a positive experience. - You will assist customers in placing orders, tracking shipments, and resolving any issues. - You will provide product information and recommendations to help customers make informed decisions. - You will handle returns, exchanges, and refunds efficiently and professionally. - You will document customer interactions accurately in our CRM system. - You will collaborate with internal teams to resolve complex customer concerns. - You will contribute to continuous improvement by providing feedback on customer trends and service processes. What You Bring: - Minimum of 2 years experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. Bonus Points If You Have: - Experience in the office supplies or B2B industry. - Familiarity with order management systems. - Bilingual abilities. - Previous experience working in a remote or hybrid work setting. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to hearing from you!

Provide expert customer support by responding to inquiries, resolving issues, and collaborating with internal teams to ensure customer satisfaction. | Minimum 2 years customer service experience, proficiency with CRM and Microsoft Office, strong communication and problem-solving skills. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of office supplies and business solutions, committed to helping businesses thrive through innovative products and exceptional service. As part of the Staples family, Quill has been a trusted name in office supplies since 1956, delivering essential services and award-winning customer support to businesses nationwide. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our company and our customers, ensuring a seamless and positive experience. Your role is to provide expert assistance, resolve inquiries efficiently, and uphold the high standards of service that define the Staples and Quill brands. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will assist customers in selecting products and services that best meet their business needs. - You will resolve order issues, returns, and billing questions with accuracy and empathy. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with internal teams to ensure timely order fulfillment and problem resolution. - You will contribute to continuous improvement by providing feedback on customer trends and service challenges. - You will uphold company policies and ensure compliance with quality standards. What You Bring: - Minimum of 2 years experience in a customer service role, preferably in B2B or retail environments. - Strong communication skills, both verbal and written, with a customer-focused attitude. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills and the ability to handle difficult situations with professionalism. Bonus Points If You Have: - Experience working with office supply products or in a related industry. - Knowledge of order management systems and inventory processes. - Bilingual abilities, especially in Spanish or French. - Previous experience with Staples or Quill brands. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer employee discounts on Staples and Quill products. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to hearing from you!

Provide exceptional customer support by managing inquiries, resolving issues, and facilitating orders to ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication and problem-solving skills, proficiency with CRM and Microsoft Office, ability to multitask in a fast-paced environment. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of business products and services, dedicated to helping organizations of all sizes succeed. With a rich history dating back to 1986, Staples has grown to become a trusted partner for office supplies, technology, and business solutions. Quill, a valued brand within the Staples family since 1998, has been a leader in office supplies since 1956, known for delivering essential services and award-winning customer experiences. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our customers and our company, ensuring a seamless and positive experience. Your role is to provide exceptional support, resolve inquiries efficiently, and contribute to maintaining our reputation for outstanding service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will assist customers in placing orders, tracking shipments, and managing returns. - You will resolve product or service issues by clarifying customer complaints and determining the best solutions. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to ensure customer satisfaction and timely problem resolution. - You will provide product information and recommendations to help customers make informed decisions. - You will contribute to continuous improvement by sharing customer feedback with management. What You Bring: - You bring at least 2 years of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You possess strong problem-solving abilities and a customer-focused mindset. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate the ability to multitask and manage time effectively in a fast-paced environment. Bonus Points If You Have: - Experience in the office supplies or B2B industry. - Familiarity with order management systems and logistics. - Additional language skills beyond English. - Previous experience working with the Staples or Quill brand. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer employee discounts on Staples and Quill products. - We offer flexible work schedules to support work-life balance. Ready to Apply? Please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to learning how you can contribute to our team and help us continue delivering exceptional service to our customers.

Provide exceptional customer service by managing inquiries, resolving issues, and supporting order processes. | Minimum 2 years customer service experience, proficiency in CRM and Microsoft Office, strong communication and problem-solving skills. | Job Title: Customer Service Representative Company Overview: Staples, Inc. is a leading provider of office supplies and business solutions, dedicated to helping organizations of all sizes succeed. With a rich history dating back to 1986, Staples has grown to become a trusted partner for businesses worldwide. Quill, a proud member of the Staples family since 1998, has been a leader in office supplies since 1956, known for delivering essential services and award-winning customer support. Role Overview: As a Customer Service Representative at Staples, you will be the vital link between our company and our customers, ensuring a seamless and positive experience. Your role is to provide exceptional service, resolve inquiries efficiently, and support our commitment to customer satisfaction and loyalty. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will assist customers in placing orders, tracking shipments, and managing returns. - You will resolve product or service issues by clarifying customer complaints and determining the best solutions. - You will maintain accurate customer records and document interactions in our CRM system. - You will collaborate with internal teams to escalate and resolve complex issues. - You will provide product knowledge and recommendations to help customers make informed decisions. - You will contribute to continuous improvement by providing feedback on customer trends and service processes. What You Bring: - You have at least 2 years of experience in customer service or a related role. - You possess excellent communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Bonus Points If You Have: - Experience in the office supplies or B2B industry. - Familiarity with order management systems. - Bilingual skills, especially in Spanish. - Previous experience working with remote or distributed teams. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer employee discounts on Staples and Quill products. Ready to Apply? To join our team as a Customer Service Representative, please submit your resume and cover letter through our careers page at www.staples.com/careers. We look forward to hearing from you!

The Project Manager will oversee large furniture projects across multiple customer locations, ensuring deadlines are met and complexities are managed. They will create project timelines, read drawings, and interface with electrical and data systems. | Candidates must have a high school diploma and at least three years of project management or related experience. Preferred qualifications include a bachelor's degree and experience in a furniture dealership or manufacture. | Travel Associated: Up to 40% in your area Must Live In: Ohio, Michigan or Illinois area Staples is business to business. You’re what binds us together. HiTouch is full-service company with a network of local distribution centers in the United States. HiTouch provides a wide range of office productivity services in personalized and environmentally responsible ways. After joining the Staples family in 2018, HiTouch has helped us grow alternative distribution channels. What you’ll be doing: Seeking experienced furniture Project Manager with large project, multiple (nationwide) customer location experience that is capable of working as part of a team being extremely customer focused. Project Manager who fully understands deadlines and complexities having an expertise in creating project timelines, reading drawings, having working knowledge of building interfaces for electrical and data. Successful candidate should know how to budget a project, allocate resources, and mitigate risk. Also, should enjoy interaction with trades and end user client groups alike and have a good grasp of both the spoken and written word as well as good presentation skills. Average travel could be approximately 40-50% annually within market area to include car or airline and/or approximately an additional 10% out of market travel. Some overnights to be expected in both cases. What you bring to the table: · Excellent communications skills, both verbal and written · Ability to read and understand construction drawings, furniture specification plans and other architectural drawings · Excellent project management skills · Strong business acumen · Strong interpersonal skills · Good computer skills (Word, Excel, Outlook) · Ability to prioritize and manage multiple tasks · Possessing a great attention to detail · Having extreme customer focus Qualifications: What’s needed- Basic Qualifications: · High School Diploma required · Minimum of three (3) years of project management and/or design and/or construction experience required What’s needed- Preferred Qualifications: · Bachelor’s Degree desired · Furniture Dealership or Furniture Manufacture experience · CAPM or higher preferred (PMP) We Offer: · Inclusive culture with associate-led Business Resource Groups · Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) · Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits