ShipBob, Inc.

Develop and own features in a production environment, collaborate with cross-functional teams, and proactively address technical challenges. | 3+ years of experience, programming skills in JavaScript, problem-solving skills, and experience in collaborative, fast-paced environments. | As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob. Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI Role Description: As a Software Development Engineer II at ShipBob, you will be primarily responsible for the development of production level software in coordination with your team. You will work very closely with Product Owners and your Manager, Software Development. What you’ll do: Become a go-to expert in one area of the codebase; understand the broad architecture of the entire system. Scope and stagework into well-defined milestones to avoid a monolithic deliverable. Deliver software on-time and is constantly working to make accurate estimates and deliver on those estimates. Known for drama-free launches. Own the technical testing and performance plan for your work. Take initiative to identify and solve important problems, coordinating with others on cross-cutting technical issues. Identify and proactively tackle technical debt before it grows into debt that requires significant up-front work to resolve. Understand the tradeoffs between technical, analytical and product needs and generate solutions that take all of these needs into account. Identify and propose strategies around technical problems affecting the team, communicate standards and get buy-in on solutions. Additional duties and responsibilities as necessary. What you’ll bring to the table: 3+ years of experience. Excellent problem solving skills, programming skills, and communication skills. Ability to work quickly and collaboratively in a fast-paced, entrepreneurial environment. Ability to own small-to-medium sized features from design to implementation. Experience in the following: C# SQL Javascript Nice to have: A passion for QA and an understanding that testing is not someone else’s responsibility A passion for DevOps and an appreciation for continuous integration/deployment Experience with Microsoft Azure Experience with event-driven (EDA) architectures Experience with service-oriented (SOA) architectures Experience with Vue.js Perks & Benefits: Medical, Dental, Vision & Basic Life Insurance Paid Maternity/Parental Leave Program Paid Holidays & Flexible Time Off Program Paid Sick Leave Wellness Days (1 day/quarter) 401K Match Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $105,182 - $175,303. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. #LI-DNI We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Lead and develop strategic programs to enhance merchant adoption and retention, translating complex data into actionable insights, and collaborating cross-functionally to optimize outcomes. | 7+ years in consultative program management or client engagement within fulfillment, supply chain, or logistics, with advanced Excel skills and strong stakeholder management. | As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob. Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI Role Description: We’re seeking a highly consultative and strategic Inventory Placement Program (IPP) Success Manager to accelerate adoption, increase retention, and deliver long-term customer value within our existing merchant base. In this role, you’ll partner closely with Merchant Success Managers to influence decisions, solve complex challenges, and ensure program success. The ideal candidate will have deep product and program expertise with a relationship-driven approach. You’ll lead consultative engagements, translate data into actionable insights, and operationalize success frameworks that deliver customer outcomes. This role reports to Senior Manager, Merchant Success. What you’ll do: Own the commercial growth and onboarding of IPP within the base of existing ShipBob merchants, partnering closely with Merchant Success and Revenue account team members to influence and close IPP expansion opportunities. Develop frameworks, data tracking, and enablement resources to be scaled across the Merchant Success Team that define and support management of successful IPP implementation into core servicing motions – including goal tracking, early-warning mechanisms, and clear escalation paths. Lead consultative merchant engagements by translating complex operational data into clear, actionable recommendations tied to quantified cost savings, margin impact, service-level improvements, and ROI. Engage with detailed analytical models to evaluate inventory placement scenarios, forecast outcomes, quantify ROI, and support merchant decision-making. Partner with MSMs to prepare for and lead commercially complex, high-stakes merchant conversations, including business reviews, pricing discussions, renewals, escalations, and expansion motions. Analyze merchant performance, historical trends, and network data to identify IPP opportunities and proactively surface risks to adoption or retention. Collaborate with cross-functional stakeholders including Supply Chain and Product to serve as the voice of the merchant to remove blockers, refine program execution, and improve merchant outcomes. Track and forecast IPP pipeline, adoption, and performance metrics with precision, ensuring strong revenue hygiene, accurate forecasting, and leadership visibility. Develop repeatable frameworks, enablement, and best practices that scale IPP knowledge across the Merchant Success Organization – embedding IPP into overarching servicing strategy and positing the program as a critical level for efficiency and cost savings. Other duties/responsibilities as necessary. What you’ll bring to the table: 7+ years of experience in consultative program management or strategic client engagement within fulfillment, supply chain or logistics. Advanced Excel skills required, including complex formulas, scenario modeling, and analysis. Proven track record partnering with cross-functional teams to influence outcomes without direct authority. Deep consultative-style commercial acumen with the ability to diagnose customer needs and translate them into tailored program strategies that drive adoption and retention. Strong executive presence and comfort engaging with senior stakeholders. Excellent verbal and written communication skills with the ability to inspire confidence and make complex ideas simple to understand. Familiarity with inventory distribution, fulfillment, or replenishment planning is a plus (knowledge of IPP a bonus!). Highly organized, detail-oriented, and comfortable operating in ambiguity while building structure where it doesn’t yet exist. Perks & Benefits: Medical, Dental, Vision & Basic Life Insurance Paid Maternity/Parental Leave Program Paid Holidays & Flexible Time Off Program Paid Sick Leave Wellness Days (1 day/quarter) 401K Match Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $101,250 - $168,750. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Lead consultative merchant engagements, analyze operational data, and develop scalable frameworks to drive revenue growth and retention. | 7+ years in program management or client engagement in fulfillment, supply chain, or logistics, with advanced Excel skills and strong stakeholder management. | Job Description: • Own the commercial growth and onboarding of IPP within the base of existing ShipBob merchants, partnering closely with Merchant Success and Revenue account team members to influence and close IPP expansion opportunities. • Develop frameworks, data tracking, and enablement resources to be scaled across the Merchant Success Team that define and support management of successful IPP implementation into core servicing motions – including goal tracking, early-warning mechanisms, and clear escalation paths. • Lead consultative merchant engagements by translating complex operational data into clear, actionable recommendations tied to quantified cost savings, margin impact, service-level improvements, and ROI. • Engage with detailed analytical models to evaluate inventory placement scenarios, forecast outcomes, quantify ROI, and support merchant decision-making. • Partner with MSMs to prepare for and lead commercially complex, high-stakes merchant conversations, including business reviews, pricing discussions, renewals, escalations, and expansion motions. • Analyze merchant performance, historical trends, and network data to identify IPP opportunities and proactively surface risks to adoption or retention. • Collaborate with cross-functional stakeholders including Supply Chain and Product to serve as the voice of the merchant to remove blockers, refine program execution, and improve merchant outcomes. • Track and forecast IPP pipeline, adoption, and performance metrics with precision, ensuring strong revenue hygiene, accurate forecasting, and leadership visibility. • Develop repeatable frameworks, enablement, and best practices that scale IPP knowledge across the Merchant Success Organization – embedding IPP into overarching servicing strategy and positing the program as a critical level for efficiency and cost savings. • Other duties/responsibilities as necessary. Requirements: • 7+ years of experience in consultative program management or strategic client engagement within fulfillment, supply chain or logistics. • Advanced Excel skills required, including complex formulas, scenario modeling, and analysis. • Proven track record partnering with cross-functional teams to influence outcomes without direct authority. • Deep consultative-style commercial acumen with the ability to diagnose customer needs and translate them into tailored program strategies that drive adoption and retention. • Strong executive presence and comfort engaging with senior stakeholders. • Excellent verbal and written communication skills with the ability to inspire confidence and make complex ideas simple to understand. • Familiarity with inventory distribution, fulfillment, or replenishment planning is a plus (knowledge of IPP a bonus!). • Highly organized, detail-oriented, and comfortable operating in ambiguity while building structure where it doesn’t yet exist. Benefits: • Medical, Dental, Vision & Basic Life Insurance • Paid Maternity/Parental Leave Program • Paid Holidays & Flexible Time Off Program • Paid Sick Leave • Wellness Days (1 day/quarter) • 401K Match • Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ • See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

Design and maintain scalable, secure global cloud infrastructure with automation and CI/CD pipelines, lead DevOps initiatives, and mentor teams. | 10+ years DevOps experience including 5+ years architecture role, extensive Azure and Kubernetes expertise, containerization with Docker, infrastructure as code, scripting, and compliance knowledge. | As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob. Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI Role Description: We are seeking a highly skilled Principal DevOps Engineer to lead our DevOps initiatives, drive automation, and optimize a global cloud infrastructure. This role is ideal for an experienced professional who thrives in designing and maintaining scalable, secure, and cost-efficient CI/CD pipelines, Kubernetes clusters, and modernized cloud-based systems. This role reports to the Director, Platform Engineering. What you’ll do: Design robust, scalable, highly available global cloud architectures that meet business requirements and align with industry best practices. Have extensive hands-on experience with Azure, Kubernetes (AKS), Helm, and Docker containerization. Oversee the design, implementation and optimization of CI/CD pipelines to facilitate automated testing, deployment and monitoring of applications and infrastructure. (GitHub Actions) Have a solid understanding of networking, security, and compliance in cloud environments. Automate infrastructure provisioning with tools like Terraform, Ansible, or similar IaC frameworks. Establish best practices for observability, logging, alerting and monitoring using tools like Prometheus and Grafana. Be experienced with scripting and automation. (Python, Bash, Go, or similar). Champion collaboration with teams across the company to identify DevOps needs and deliver solutions to advanced technology goals that improve developer experience and release velocity. Have a background in compliance-heavy industries and integrating audit requirements with security standards and industry best practices. (SOC2, ISO 27001, etc.). Provide escalation assistance as required to resolve any technology stack related issues that may arise. Coach and mentor team members on best practices and standards in DevOps. Have familiarity with new industry trends in DevOps tools and concepts. Additional duties and responsibilities as necessary. What you’ll bring to the table: Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred. 10+ years of experience in DevOps or related fields, with at least 5 years in an architecture role. Extensive experience with Microsoft Azure Stack, including Azure Kubernetes Service (AKS), and other Azure cloud services. Demonstrated experience in managing and transitioning from monolithic to scalable, distributed architectures across multiple regions. Excellent understanding of CI/CD pipelines (GitHub), infrastructure as code (IaC), and automation tools such as Terraform, Ansible, or equivalent. Solid experience with containerization technologies like Docker and Kubernetes. Sound knowledge of networking, security, and compliance in a global cloud environment. Exceptional problem-solving skills and the ability to manage complex projects with multiple stakeholders. Excellent communication and interpersonal skills. Perks & Benefits: Medical, Dental, Vision & Basic Life Insurance Paid Maternity/Parental Leave Program Flexible Time Off Program Paid Sick Leave Floating Holidays (2 days/year) Wellness Days (1 day/quarter) 401K Match Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $201,002 - $335,004. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Drive revenue growth by identifying, engaging, and qualifying mid-market business prospects while collaborating with sales and marketing teams. | 2+ years of business development or sales experience, strong communication skills, CRM proficiency, and ability to work in a hybrid environment with onsite presence in Chicago. | Job Title: Business Development Representative - Mid Market Company Overview: ShipBob, Inc. is a leading technology-driven logistics company specializing in e-commerce fulfillment solutions. With a commitment to innovation and customer success, ShipBob empowers businesses to streamline their supply chain and deliver exceptional customer experiences worldwide. Role Overview: As a Business Development Representative for the Mid Market segment, you will play a crucial role in driving revenue growth by identifying and engaging potential clients. You will be the first point of contact for mid-market businesses, helping to build strong relationships and uncovering opportunities to expand ShipBob's market presence. What You'll Do: - You will proactively research and identify mid-market business prospects to generate new sales opportunities. - You will engage potential clients through outbound calls, emails, and social media to introduce ShipBob's solutions. - You will qualify leads by understanding client needs and aligning them with ShipBob's offerings. - You will collaborate with the sales and marketing teams to develop targeted outreach strategies. - You will maintain accurate records of interactions and sales activities in the CRM system. - You will participate in regular training sessions to stay updated on product knowledge and industry trends. - You will contribute to team goals by meeting or exceeding monthly and quarterly sales targets. - You will provide feedback from prospects to help refine sales strategies and product development. What You Bring: - 2+ years of experience in business development or sales, preferably in SaaS or logistics industries. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proficiency in CRM software such as Salesforce or HubSpot. - Ability to work in a hybrid environment with onsite presence in Chicago three days a week. - Strategic thinking and problem-solving skills to identify client needs and propose solutions. Bonus Points If You Have: - Experience working in e-commerce fulfillment or supply chain sectors. - Familiarity with mid-market business challenges and sales cycles. - Demonstrated success in meeting or exceeding sales quotas. - Knowledge of data analytics tools to support sales strategies. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer a flexible hybrid work schedule with potential for full remote work after 12 months. - We offer professional development opportunities and ongoing training. - We offer a collaborative and inclusive company culture focused on innovation. Ready to Apply? To join our dynamic team at ShipBob, please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role through our careers page at www.shipbob.com/careers.

Identify and qualify new mid-market business opportunities, conduct outbound prospecting, collaborate with sales and marketing, maintain CRM records, build client relationships, support sales closing, and meet sales targets. | 2+ years in business development or sales, strong communication skills, CRM proficiency, ability to work hybrid onsite in Chicago, self-motivated and organized. | Job Title: Business Development Representative - Mid Market Company Overview: ShipBob, Inc. is a leading technology-driven logistics company specializing in e-commerce fulfillment solutions. With a commitment to innovation and customer success, ShipBob empowers businesses to streamline their supply chain and deliver exceptional customer experiences worldwide. Role Overview: As a Business Development Representative for the Mid Market segment, you will play a crucial role in driving revenue growth by identifying and engaging potential clients. This role requires a strategic thinker who can build strong relationships and effectively communicate ShipBob's value proposition to mid-market businesses. What You'll Do: - You will identify and qualify new business opportunities within the mid-market segment. - You will conduct outbound prospecting through calls, emails, and social media to generate leads. - You will collaborate with sales and marketing teams to develop targeted outreach strategies. - You will manage and maintain accurate records of all sales activities in the CRM system. - You will participate in regular training sessions to stay updated on product knowledge and industry trends. - You will build and nurture relationships with potential clients to understand their logistics needs. - You will support the sales team in closing deals by providing timely and relevant information. - You will meet or exceed monthly and quarterly sales targets. What You Bring: - 2+ years of experience in business development or sales, preferably in logistics or technology sectors. - Strong communication and interpersonal skills with the ability to engage mid-market clients. - Proficiency in CRM software such as Salesforce or HubSpot. - Ability to work in a hybrid environment with onsite presence in Chicago three days a week. - Self-motivated with a results-driven mindset and excellent organizational skills. Bonus Points If You Have: - Experience in e-commerce fulfillment or supply chain management. - Familiarity with data analytics tools to assess market trends. - Previous success in meeting or exceeding sales quotas. - Knowledge of the Chicago market and business landscape. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer a flexible hybrid work schedule with potential for full remote work after 12 months. - We offer professional development opportunities and ongoing training. - We offer a collaborative and inclusive company culture focused on innovation. Ready to Apply? To join our dynamic team at ShipBob, please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role through our careers page at www.shipbob.com/careers.

Identify and qualify new mid-market business opportunities, conduct outbound prospecting, collaborate with sales and marketing, maintain CRM records, build client relationships, and meet sales targets. | 2+ years in business development or sales, strong communication skills, CRM proficiency, ability to work hybrid, and a results-driven mindset. | Job Title: Business Development Representative - Mid Market Company Overview: ShipBob, Inc. is a leading technology-driven logistics company specializing in e-commerce fulfillment solutions. With a commitment to innovation and customer success, ShipBob empowers businesses to streamline their supply chain and deliver exceptional customer experiences worldwide. Role Overview: As a Business Development Representative for the Mid Market segment, you will play a crucial role in driving revenue growth by identifying and engaging potential clients. This role requires a strategic thinker who can build strong relationships and effectively communicate ShipBob's value proposition to mid-market businesses. What You'll Do: - You will identify and qualify new business opportunities within the mid-market segment. - You will conduct outbound prospecting through calls, emails, and social media to generate leads. - You will collaborate with sales and marketing teams to develop targeted outreach strategies. - You will manage and maintain accurate records of all sales activities in the CRM system. - You will participate in regular training sessions to stay updated on product offerings and industry trends. - You will build and nurture relationships with potential clients to understand their logistics needs. - You will support the sales team in closing deals by providing detailed client information and insights. - You will meet or exceed monthly and quarterly sales targets. What You Bring: - 2+ years of experience in business development or sales, preferably in logistics or technology sectors. - Strong communication and interpersonal skills with the ability to engage diverse stakeholders. - Proficiency in CRM software such as Salesforce or HubSpot. - Ability to work in a hybrid environment with onsite presence in Chicago and remote days. - Self-motivated with a results-driven mindset and excellent organizational skills. Bonus Points If You Have: - Experience in e-commerce fulfillment or supply chain management. - Familiarity with data analytics tools to assess market trends. - Previous success in meeting or exceeding sales quotas. - Knowledge of the Chicago business landscape and mid-market companies. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer a flexible hybrid work schedule with potential for full remote after 12 months. - We offer professional development opportunities and ongoing training. - We offer a collaborative and inclusive company culture focused on innovation. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Business Development Representative role at ShipBob, Inc. We look forward to hearing from you!

Manage parcel carrier partnerships to optimize package flow, improve service levels, and support shipping operations. | 3-4 years ecommerce/shipping experience, knowledge of US parcel carriers, strong Excel skills, and a relevant bachelor's degree. | As a member of the ShipBob Team, you will... • Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a playbook, you'll be actively building the future of ShipBob. • Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We've created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. • Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI Role Description: As a Carrier Manager at ShipBob, you will oversee a portfolio of parcel carrier partnerships, ensuring seamless package movement through carrier networks and facilities. Your focus will be on optimizing operational efficiency and guaranteeing timely, reliable deliveries. Shipping is directly related to ShipBob's overall customer experience, and you will be able to impact it positively in a meaningful way. This role reports to the Director, Transportation, who also serves as the backup for this role. What you'll do: • Establish and manage carrier performance tracking and carrier performance improvement initiatives, which includes coordinating carrier quarterly reviews to hold carriers accountable. • Identify coverage or service gaps in defined carrier portfolio / network and work to evaluate prospective carriers. • Identify bottlenecks in carrier package flows and partner with carriers to improve service levels. • Create processes and educate internal teams to ensure continuous flow of packages through the carriers' supply chain. • Identify trends in service disruptions and work with carriers to mitigate (i.e. reduce lost and damage rates). • Own pick-up / drop-off master schedules with carriers. • Support ShipBob freight specialists as needed. • Identify additional reporting tools and requirements needed to effectively manage carrier portfolio. • Create transportation related SOPs as needed. • Identify gaps in label generation/carrier selection and work with Easypost and Tech Team to reduce the number of shipments bouncing back. • Support ad hoc carrier requests. • Comply to all food safety and compliance policies and regulations. • Additional duties and responsibilities as necessary. What you'll bring to the table: • Bachelor's Degree in Supply Chain Management, Business Administration, or Project Management/Engineering. • 3-4 years of experience in ecommerce and shipping industry. • Knowledge of major US parcel shipping carrier operations, required. • Excellent computer and data skills, most importantly in Microsoft Excel. • Knowledge of international shipping (DDP, DDU, de minimis) is a plus. Perks & Benefits: • Medical, Dental, Vision & Basic Life Insurance • Paid Maternity/Parental Leave Program • Flexible Time Off Program • Paid Sick Leave • Floating Holidays (2 days/year) • Wellness Days (1 day/quarter) • 401K Match • Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ • See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $67,973- 113,288. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company's policies. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn't the right fit for everyone, and that's okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today's global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lead retail logistics and EDI operations, manage performance, optimize systems, ensure compliance, and drive continuous improvement. | 7+ years supply chain management, 5+ years operations/order management, 2+ years EDI and ERP experience, barcode software knowledge, strong communication, and travel up to 30%. | Description: Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth.Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed.Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission.Role: Manager, Retail Logistics & EDI — lead strategy, execution, and continuous improvement of retail fulfillment and EDI operations; own logistics and EDI performance across critical retail accounts; influence cross-functional partners; report to Director, B2B and Retail Fulfillment.Team Leadership and Cross-functional Partnership: Serve as operational lead for retail EDI merchants; Partner with internal teams to optimize systems and remove friction.Process Ownership and Improvement: Identify gaps and implement scalable solutions; Own documentation, performance metrics, and internal training; Develop and improve SOPs.Retail Routing and Compliance: Maintain and audit routing guides; Ensure compliance with GS1 retail standards; SME for GS1 identification standards.EDI Oversight and Execution: Lead and manage new EDI projects; Identify and implement EDI improvements; Provide post-production support; Translate retailer requirements into EDI mapping specifications; Comply to food safety and compliance policies. Requirements: 7 + years of experience in supply chain management5+ years of experience in operations and/order management2+ years experience in EDI implementation / support preferred2 + years experience in ERP system preferredExperience with barcode label design software and standardsStrong critical thinking and problem solving skillsCapable of communicating and expressing ideas clearly and concisely, in both written and verbal formatsBackground in WMS computer systemsAbility to clearly articulate technical topics to a non-technical audienceMust be able to travel up to 30% of the time Benefits: Medical, Dental, Vision & Basic Life InsurancePaid Maternity/Parental Leave ProgramFlexible Time Off ProgramPaid Sick LeaveFloating Holidays (2 days/year)Wellness Days (1 day/quarter)401K MatchComprehensive Benefits Package >>> https://www.shipbob.com/careers/See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)