20 open positions available
Manage domestic transportation procurement including carrier management, freight bidding, and contract execution. | Requires 5+ years supply chain experience with 3 years in transportation, strong analytical and negotiation skills, and ability to work cross-functionally. | Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: • Success. Our winning team pursues excellence while learning and evolving • Career growth. We develop industry leading talent because Ross grows when our people grow • Teamwork. We work together to solve the hard problems and find the right solution • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: This role is responsible for supporting the Ross Domestic Transportation network by executing bids, contracting, managing the linehaul carrier base as well as aiding the execution of freight shipments from Vendors to DC and DC to Store Delivery points. It is a cross-functional role capable of executing all Domestic Transportation Procurement functions and modes. ESSENTIAL FUNCTIONS: Carrier Management: • Coordinate Business Reviews with Carriers including key internal business partners & stakeholders. Own master CBR schedule, maintaining meeting calendars and communicating plans to Procurement & Operations leadership. • Management and administration of Transportation Procurement Metrics including running KPI reports, scrubbing TMS data and distributing results internally and externally as appropriate. • Foster professional and ethical business relationships driven by fair, logical and objective activities for all providers and transportation vendors • Vet new carriers for inclusion in the Ross linehaul freight network including exploration of contract, service capabilities and network synergies. Execution: • Secure spot pricing & capacity for unplanned surges on Inbound or Outbound freight. • Obtain & communicate approvals for spot pricing including LTL refrigerated. • Track & report on incremental cost for inbound freight diversions as needed. • Freight RFP/Bid work as needed including materials construction, data analysis, carrier communications & scheduling. • Work with freight carriers to support equipment pool builds and maintenance. • Support Freight Pay in researching and resolving invoice discrepancies as needed. • Own special projects aimed at hardening procurement processes, managing costs including budget targets, enhancing network service experience, etc. Administrative: • Rating & Routing guide administration for Inbound and Outbound linehaul networks. • Manage dedicated network tracking including data logs on weekly activity statements. • Model cost impact summaries for service solutions and network changes. COMPETENCIES: • Adaptability/Flexibility • Analysis and Judgment • Planning and Organizing • Teamwork & Collaboration • Customer Service • Time Management • Initiative/Drives Results • Professional Communication QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Four year Bachelor's Degree. • Minimum five (5) years-experience in Supply Chain and 3 years in Transportation required with Domestic experience preferred. • Experience in Vendor and Carrier management/development preferred. • Experience with Transportation contracts & contracting preferred. • Strong analytical, organizational & negotiation skills required. • Competency with core MS applications including Word, Excel & Power Point required. • Strong written and oral communications skills to engage with all levels and departments inside and outside of the company. • Self-motivated with an ability to work independently to complete projects. • Adaptability to work cross functionally with different modes including inbound, outbound, truckload, intermodal and others. PHYSICAL REQUIREMENTS/ADA: No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility. Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor. Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds. Travel required - up to 10% Vision requirements: Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Manage and deliver IT projects including planning, resource allocation, and stakeholder engagement. | Bachelor's degree and 5+ years of IT project management experience in retail technology with proficiency in MS Office and project management tools. | GENERAL PURPOSE: The IT Project Manager position is accountable for delivery of IT projects. This position plans, initiates and manages low to medium complexity store technology projects with IT and Business facing teams. The Project Manager establishes and maintains project governance, workplan, resource plan and budget. They monitor progress to assure deadlines, standards, and cost targets are met and maintain project documentation and traceability. The Project Manager interfaces with members of their project team(s), Advisory Group members and other IT and business stakeholders as well as vendor resources. The Project Manager works independently to organize and structure their own work, while providing vision, direction, training and coaching to project team members including third-party partners and Project Lead(s). The role is responsible for continuing professional development to ensure they are following appropriate PM practices and staying current on relevant technology, processes and tools. The base salary range for this role is $109,900 – $187,450. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: • Manages the production of project and workstream plans, ensuring that all activities are identified, are appropriately organized and resourced • Plans and leads analysis and stakeholder consultation to agree on project scope and deliverables • Plans and coordinates the identification of requirements, document and manage requirements throughout the project; and coordinate verification of achievement • Identifies risks, issues, dependencies, and constraints associated with the project, escalating where appropriate • Collaborates with IT Contracts and vendor on contracts management, to review statement of work, address callouts from Legal and obtaining signatures in a timely manner • Coordinates with Vendors on contracts, pricing, and the delivery of solutions and technologies • Responsible for maintaining the ongoing relationship with existing Vendors, as well as onboarding of new Vendors as required • Synthesizes information to aid in dissemination to key stakeholders, the planning of projects, and suggest appropriate courses of action • Attends and coordinates attendance of meetings to ensure the successful alignment of team members and accomplish project goals • Central point of escalation for vendor engagement as needed • Drafts and delivers reports and presentations that enable stakeholders to evaluate progress and agree on plan and changes • Leads project team communications including project vision coordinating team actions on project activities; and flow of additional team members on and off the team as needed • Builds the capability of the project team through training, coaching, and mentoring • Executes stakeholder engagement activities to develop effective project working relationships and to ensure that stakeholder needs and concerns are identified and met • Identifies, acquires, and manages the resources (physical and human) for the project • Manages project resourcing, including staffing costs, forecasts and variances to ensure effective resource utilization • At conclusion of project, provides appropriate documentation and training to enable successful transition to business • Identifies and records lessons learned to inform future project activity • Reviews existing operations and generate new ideas to guide continuous improvements • Conducts assurance reviews within the project, facilitates the delivery of assurance reviews by independent third parties, and takes appropriate action to resolve any issues identified • Leads post-project reviews and identification of lessons learned • Develops own capabilities engaging in development planning activities as well as formal and informal training and coaching • Develops and stays current on relevant tools and best practices in project management as well as understanding of relevant technology, regulation, and industry best practices COMPETENCIES: People • Building Effective Teams • Developing Talent • Collaboration Self • Leading by Example • Communicates Effectively • Ensures Accountability and Execution • Manages Conflict Business • Business Acumen • Plans, Aligns and Prioritizes • Organizational Agility With particular emphasis on the following specific position-related competencies: • Customer Focus • Tech Savvy QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Bachelor's degree with a concentration in Business, Information Systems or Computer Science or related experience required • 5+ years of experience leading project planning and executions in a medium to large company • Excellent verbal, written and presentation communication skills; effective listener • Strong knowledge of POS systems, retail hardware/software, and retail store technologies. • Resourcefulness - identifies different ways to accomplish work when resources are limited • Demonstrated ability to collaborate and build strong relationships with individuals at different organizational levels • Negotiation: able to obtain consensus between two or more internal or external parties with different interests • Proven organization skills: ability to prioritize effectively and manage multiple tasks in an environment with competing demands • Strong MS Office skills – Microsoft Project, Microsoft Teams, Microsoft One Drive and Visio. Adept at learning technologies, tools and processes. • Knowledge of PMO tools such as OnePlan, Primavera, Planview • Experience with Waterfall, Agile and Hybrid project delivery methodologies Preferred Qualifications: • Project Management Certification such as PMP, PBA, CSM PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. Ability to travel up to 5%25 of the time. #LI-Hybrid SUPERVISORY RESPONSIBILITIES: none DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Leading and managing IT infrastructure projects and teams to ensure successful deployment and issue resolution. | You have experience managing IT projects and teams but lack the specialized Marketing Technology, data integration, and DevOps expertise required for this senior technical leadership role. | GENERAL PURPOSE: The Lead, IT Applications – Marketing Technology will provide hands-on technical leadership for the implementation of our Marketing Technology ecosystem. This role is responsible for executing projects that employ both new and established technologies and solutions to address business requirements. They will collaborate with the Business management, IT teams, and vendor teams to deliver necessary changes to support the desired roadmap. Furthermore, the IT Lead works closely with the business stakeholders to review system needs and support throughout the process from concept to implementation. This role will be responsible for coordinating with developers, vendors/SIs, and ensuring high-quality delivery of solutions. The Lead will ensure that business requirements and designs are translated into scalable, secure, and maintainable solutions. In this position, the IT Lead is expected to have a strong foundation in both functional and technical skills. The base salary range for this role is $109,900 – $187,450. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: • Lead the activities of providing new capabilities and driving value from existing capabilities for Marketing and Customer Analytics platforms. • Translate business requirements, solution architecture and design documents into technical requirements and actionable tasks for development teams. • Recommend, design, and oversee development of application solutions. Work with senior members of the IT organization to create and enforce architectural standards. Ensures architectural integrity within the enterprise. • Be the technical resource across multiple platforms and systems. Review code/ configuration, integration workflows, and data pipelines to ensure quality and compliance with standards. • Understand how the different application components will need to interact with each other for moderate to highly complex projects. Provide guidance to the team in development of integration components and data pipelines. Ensure seamless integration between retail systems, marketing and analytics platforms. • Oversee configuration and customization of MarTech platforms. Validate processes to ensure that detailed designs match high level designs and are traceable to requirements in the functional specification for moderate to highly complex projects. • Work closely with vendor technical teams and SI partners, reviewing deliverables and resolving issues. Act as the primary technical escalation point during delivery. • Drive adherence to approved architecture, data security, compliance (GDPR/CCPA), and enterprise IT standards. • Support the test execution throughout all phases of testing (i.e. unit, end-to-end, integration, performance, operational readiness, user acceptance.) for projects. • Support on the creation of implementation deliverables: training plan, training schedule, job aids, transition support, etc. • Support setup of deployment pipelines, execution of release and deployment plans with all stakeholders. • Advise, review, and drive the creation of project status reports by members of the project team and self. • Identify and design solutions for automation, optimization, and innovation. • Mentor internal developers and offshore teams to build technical capability. • Support operations to resolve incidents in Production. Work with vendors on enhancements and issues/ defects. COMPETENCIES: People • Building Effective Teams • Developing Talent • Collaboration Self • Leading by Example • Communicates Effectively • Ensures Accountability and Execution • Manages Conflict Business • Business Acumen • Plans, Aligns and Prioritizes • Organizational Agility With particular emphasis on the following specific position-related competencies: • Problem Solving • Dealing With Ambiguity QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Bachelor’s degree or equivalent experience. • 7-10 years of IT experience, with at least 4+ years in IT lead roles. • Strong hands-on experience in Marketing technologies and related platforms. • Strong analytical and problem-solving skills. Demonstrated track record leading technical application projects. • Proven track record in data integration/ APIs, data pipelines/ ETL, and customer analytics solutions. • Strong understanding of source code management and software delivery tools and practices (DevOps, CI/CD pipelines, and cloud/ SaaS development) • Good understanding of project management discipline. Able to supervise internal developers, analysts, consultants, non-technical business resources, and external vendor resources. • Solid knowledge of data privacy, security, and consent management principles. • Strong problem-solving skills, attention to detail, and ability to lead technical discussions. • Experience in working with global development teams and managing vendor deliverables. • Excellent verbal and written communication skills. • Retail experience preferred. • Certifications (preferred but not required) - SAFe/Agile, Marketing platforms, Privacy, etc. PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, and client support. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid SUPERVISORY RESPONSIBILITIES: N/A DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Manage medium to high complexity store technology projects with cross-functional teams, ensuring project governance, resource planning, budgeting, and stakeholder engagement. | Bachelor's degree or equivalent experience, 7+ years leading project planning and execution, strong communication skills, knowledge of retail POS systems, vendor contract management, and proficiency with project management tools and methodologies. | Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: • Success. Our winning team pursues excellence while learning and evolving • Career growth. We develop industry leading talent because Ross grows when our people grow • Teamwork. We work together to solve the hard problems and find the right solution • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The IT PM Project Manager II position is accountable for delivery of medium to high complexity projects. This position plans, initiates and manages medium to high complexity store technology projects with medium to large sized cross-functional teams. The Project Manager II establishes and maintains project governance, workplan, resource plan and budget. They monitor progress to assure deadlines, standards, and cost targets are met and maintain project documentation and traceability. The Project Manager II interfaces with members of their project team(s), Advisory Group members, Steering committee and other IT and business stakeholders as well as vendor resources and vendor leadership as required). The Project Manager II works independently to organize and structure their own work, while providing vision, direction, training and coaching to project team members including Project Analyst(s). The role is responsible for continuing professional development to ensure they are following appropriate PM practices and staying current on relevant technology, processes and tools. The base salary range for this role is $129,100 - $220,600. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: • Lead large programs with detailed knowledge of various delivery methodologies • Manages the production of project and workstream plans, ensuring that all activities are identified, are appropriately organized and resourced • Plans and leads analysis and stakeholder consultation to agree on project scope and deliverables • Plans and coordinates the identification of requirements, document and manage requirements throughout the project; and coordinate verification of achievement • Identifies risks, issues, dependencies, and constraints associated with the project, escalating where appropriate • Drafts and delivers reports and presentations that enable stakeholders to evaluate progress and agree on plan and changes • Collaborates with IT Contracts and vendor on contracts management, to review statement of work, address callouts from Legal • Leads vendor contracting and ongoing vendor management • Leads through the Capital Funding process managing large budgets/forecasts • Leads medium to large project teams communicating project vision coordinating team actions on project activities; and flow of additional team members on and off the team as needed • Builds team capability through training, coaching and mentoring • Executes stakeholder engagement activities to develop effective project working relationships and to ensure stakeholder needs and concerns are identified and met • Identifies, acquires, and manages the resources (physical and human) for the project • Manages project resourcing, including staffing costs, forecasts and variances to ensure effective resource utilization • Leads direct report(s), including performance management, coaching and development and engagement activities • Manages third party project teams, effectively onboarding them and allocating them on tasks • At conclusion of project, provides appropriate documentation and training to enable successful transition to business • Identifies and records lessons learned to inform future project activity • Reviews existing operations and generates new ideas to guide continuous improvements • Conducts assurance reviews within the project, facilitate the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified • Leads post-project reviews and identification of lessons learned • Maintains external accreditations and stays current on relevant tools and best practices in project management through continuing professional development. COMPETENCIES: People • Building Effective Teams • Developing Talent • Collaboration Self • Leading by Example • Communicates Effectively • Ensures Accountability and Execution • Manages Conflict Business • Business Acumen • Plans, Aligns and Prioritizes • Organizational Agility With particular emphasis on the following specific position-related competencies: • Customer Focus • Tech Savvy QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Bachelor's degree with a concentration in Business, Information Systems or Computer Science or related equivalent experience • 7+ years of experience leading project planning and executions in a medium to large company • Excellent verbal, written and presentation communication skills; effective listener • Strong knowledge of POS systems, retail hardware/software, and retail store technologies. • Resourcefulness - identifies different ways to accomplish work when resources are limited • Demonstrated ability to collaborate and build strong relationships with individuals at different organizational levels • Vendor contract negotiation and management • Influence and Negotiation: able to obtain consensus between two or more internal or external parties with different interests • Proven organization skills: ability to prioritize effectively and manage multiple tasks in an environment with competing demands • Strong MS Office skills - Microsoft Project, Microsoft Teams, Microsoft One Drive and Visio. Adept at learning technologies, tools and processes. • Knowledge of PMO tools such as OnePlan, Primavera, Planview • Experience with Waterfall, Agile and Hybrid project delivery methodologies Preferred Qualifications: • Project Management Certification such as PMP, PBA, CSM, PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. Ability to travel up to 5% of the time #LI-Hybrid SUPERVISORY RESPONSIBILITIES: Project Manager(s) Sr. Project Analyst Project Analyst DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Manage and deliver IT projects including planning, resource management, risk mitigation, and stakeholder communication. | Requires 5+ years project management experience, bachelor's degree, strong communication skills, and knowledge of retail IT systems and project methodologies. | Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: • Success. Our winning team pursues excellence while learning and evolving • Career growth. We develop industry leading talent because Ross grows when our people grow • Teamwork. We work together to solve the hard problems and find the right solution • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The IT Project Manager position is accountable for delivery of IT projects. This position plans, initiates and manages low to medium complexity store technology projects with IT and Business facing teams. The Project Manager establishes and maintains project governance, workplan, resource plan and budget. They monitor progress to assure deadlines, standards, and cost targets are met and maintain project documentation and traceability. The Project Manager interfaces with members of their project team(s), Advisory Group members and other IT and business stakeholders as well as vendor resources. The Project Manager works independently to organize and structure their own work, while providing vision, direction, training and coaching to project team members including third-party partners and Project Lead(s). The role is responsible for continuing professional development to ensure they are following appropriate PM practices and staying current on relevant technology, processes and tools. The base salary range for this role is $109,900 - $187,450. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: • Manages the production of project and workstream plans, ensuring that all activities are identified, are appropriately organized and resourced • Plans and leads analysis and stakeholder consultation to agree on project scope and deliverables • Plans and coordinates the identification of requirements, document and manage requirements throughout the project; and coordinate verification of achievement • Identifies risks, issues, dependencies, and constraints associated with the project, escalating where appropriate • Collaborates with IT Contracts and vendor on contracts management, to review statement of work, address callouts from Legal and obtaining signatures in a timely manner • Coordinates with Vendors on contracts, pricing, and the delivery of solutions and technologies • Responsible for maintaining the ongoing relationship with existing Vendors, as well as onboarding of new Vendors as required • Synthesizes information to aid in dissemination to key stakeholders, the planning of projects, and suggest appropriate courses of action • Attends and coordinates attendance of meetings to ensure the successful alignment of team members and accomplish project goals • Central point of escalation for vendor engagement as needed • Drafts and delivers reports and presentations that enable stakeholders to evaluate progress and agree on plan and changes • Leads project team communications including project vision coordinating team actions on project activities; and flow of additional team members on and off the team as needed • Builds the capability of the project team through training, coaching, and mentoring • Executes stakeholder engagement activities to develop effective project working relationships and to ensure that stakeholder needs and concerns are identified and met • Identifies, acquires, and manages the resources (physical and human) for the project • Manages project resourcing, including staffing costs, forecasts and variances to ensure effective resource utilization • At conclusion of project, provides appropriate documentation and training to enable successful transition to business • Identifies and records lessons learned to inform future project activity • Reviews existing operations and generate new ideas to guide continuous improvements • Conducts assurance reviews within the project, facilitates the delivery of assurance reviews by independent third parties, and takes appropriate action to resolve any issues identified • Leads post-project reviews and identification of lessons learned • Develops own capabilities engaging in development planning activities as well as formal and informal training and coaching • Develops and stays current on relevant tools and best practices in project management as well as understanding of relevant technology, regulation, and industry best practices COMPETENCIES: People • Building Effective Teams • Developing Talent • Collaboration Self • Leading by Example • Communicates Effectively • Ensures Accountability and Execution • Manages Conflict Business • Business Acumen • Plans, Aligns and Prioritizes • Organizational Agility With particular emphasis on the following specific position-related competencies: • Customer Focus • Tech Savvy QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Bachelor's degree with a concentration in Business, Information Systems or Computer Science or related experience required • 5+ years of experience leading project planning and executions in a medium to large company • Excellent verbal, written and presentation communication skills; effective listener • Strong knowledge of POS systems, retail hardware/software, and retail store technologies. • Resourcefulness - identifies different ways to accomplish work when resources are limited • Demonstrated ability to collaborate and build strong relationships with individuals at different organizational levels • Negotiation: able to obtain consensus between two or more internal or external parties with different interests • Proven organization skills: ability to prioritize effectively and manage multiple tasks in an environment with competing demands • Strong MS Office skills - Microsoft Project, Microsoft Teams, Microsoft One Drive and Visio. Adept at learning technologies, tools and processes. • Knowledge of PMO tools such as OnePlan, Primavera, Planview • Experience with Waterfall, Agile and Hybrid project delivery methodologies Preferred Qualifications: • Project Management Certification such as PMP, PBA, CSM PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. Ability to travel up to 5% of the time. #LI-Hybrid SUPERVISORY RESPONSIBILITIES: none DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Lead and manage commercial property portfolios including team leadership, budget oversight, and operational excellence. | Extensive experience in property management leadership, budget and contract management, and team development. | Description: As an Area Store Operations Manager at Ross Stores, you will step into a pivotal leadership role designed for those who thrive in high-energy retail environments. You won't just be managing a department; you’ll be the heartbeat of the store’s daily operations, guiding a diverse team to hit performance targets while maintaining the "Treasure Hunt" experience our customers love. This role is perfect for a hands-on leader who is ready to take ownership of store safety, team morale, and operational efficiency within a stable, growing Fortune 500 company. Qualifications: • Proven ability to lead and motivate others, ideally with a background in retail or service-industry supervision. • Clear, professional communication style and the ability to interact effectively with both customers and corporate partners. • Tech-savvy enough to navigate POS systems, manage digital payroll records, and use standard office software. • Competency in basic retail arithmetic, including the ability to reconcile registers and track daily financial metrics. • Flexibility to support the business during high-traffic times, including nights, weekends, and holiday seasons. • Physical stamina to remain active on the sales floor for an entire shift and the ability to handle merchandise up to 25 lbs. Benefits: • Clear Pathways for Advancement: We are committed to promoting from within and helping you build a long-term career. • Stability: Join a resilient, successful retail leader with a proven track record of financial growth. • A Culture of Belonging: Work in an environment that values different perspectives and treats every associate with respect. • Professional Skills Training: Gain access to workshops and mentorship that sharpen your management and operational expertise. • Giving Back: Be part of a company that actively supports local youth programs and community initiatives. Responsibilities: • Maintain a Secure Environment: Take charge of the store’s safety culture by conducting regular inspections, managing alarm protocols, and ensuring a safe space for both staff and shoppers. • Lead Daily Workflows: Oversee the seamless transition of store openings and closings, including the management of secure cash handling and armored car pickups. • Direct Team Supervision: Orchestrate the daily activities of retail associates, coordinating breaks and providing on-the-spot feedback to keep the team focused and productive. • Drive Merchandising Standards: Supervise the unloading and processing of new inventory, ensuring the floor is organized, sized, and properly signed according to brand guidelines. • Elevate the Customer Experience: Keep the front-end running efficiently to minimize wait times and ensure departments like fitting rooms remain clean and inviting. • Asset Protection: Minimize shrink by staying visible on the sales floor, monitoring high-risk areas, and following all loss prevention audit procedures. • Operational Admin: Stay on top of essential paperwork, including managing employee timecards, punch corrections, and daily banking deposits.
Lead and manage consulting projects and sales operations to drive efficiency and business growth. | Extensive leadership and project management experience in sales and IT systems implementation. | Description: As an Area Operations Manager at Ross Stores, you will serve as a vital link between corporate strategy and store-level execution. This leadership role focuses on optimizing operational efficiency and driving performance across multiple locations within your assigned territory. You are tasked with mentoring store management teams to achieve peak productivity, ensuring that every location reflects the Ross commitment to value and organized retail standards. By balancing high-level strategic planning with a hands-on approach to problem-solving, you will help create a thriving environment where both associates and customers feel supported and valued. Qualifications: • Strong aptitude for overseeing complex retail workflows and procedural systems. • Deep business acumen with the ability to think strategically about regional growth. • Proven ability to organize, prioritize, and align team goals with corporate objectives. • Collaborative mindset capable of working effectively with diverse groups of people. • A leadership style rooted in setting a positive example and motivating others to succeed. • Clear and professional communication skills tailored for various audiences, from executives to entry-level associates. • Confidence in performing fundamental retail mathematics and financial calculations. • Technical proficiency with standard store hardware, including handheld scanners (PDTs), POS registers, and computers. • Physical stamina to remain active on the sales floor, including walking and standing for long durations. • Willingness to perform physical labor such as reaching, kneeling, climbing, and lifting. • Ability to handle heavy lifting or moving of equipment and merchandise (up to 25 pounds or more). • Competency in using essential maintenance and stockroom tools like ladders and rolling racks. • Flexibility to adapt to additional requirements based on the unique needs of the area. Benefits: • Clear pathways for professional development and upward mobility within the company. • Competitive base pay starting between $16.50 and $17.00 per hour. • Pay rates are determined based on individual experience, specialized skills, and geographical location. • Access to a broader total rewards package designed to support employee well-being. Responsibilities: • Maintain a high standard of customer satisfaction by ensuring seamless operations across all area stores. • Act as a mentor and coach to Store Managers, providing the guidance necessary for team development. • Enforce company visual and operational standards to ensure merchandise is presented correctly and professionally. • Stay actively involved in daily operations, moving between locations as needed to address business priorities. • Take initiative on special projects and tasks that improve the regional bottom line. • Promote a "safety first" culture by monitoring the sales floor for hazards and maintaining clear emergency exits. • Foster a respectful and inclusive workplace through courteous interactions with all staff and visitors. • Utilize company recognition tools to boost morale and celebrate significant team milestones. • Step in to assist with front-end tasks, such as ringing up sales or providing product information, during peak times. • Represent the Ross brand with integrity, serving as a professional ambassador at all times. • Oversee store presentation and cleanliness, including necessary custodial tasks to maintain a welcoming environment. • Coordinate the rapid transition of new inventory from the stockroom to the sales floor according to merchandising guides. • Execute loss prevention strategies and ensure strict adherence to merchandise protection protocols. • Manage sensitive data, including cash and credit information, with the highest level of confidentiality and honesty. • Ensure all financial procedures, specifically Mark-Out-of-Stock (MOS) and cash handling, are followed precisely. • Optimize operational workflows by identifying and removing inefficiencies to maximize labor productivity. • Focus on talent management by identifying high-potential associates and working to retain top performers. • Maintain transparent communication lines to ensure all corporate initiatives are understood and executed.
Lead and mentor store management teams to optimize operational efficiency and drive performance across multiple retail locations. | Requires strong retail operational oversight, leadership, communication skills, physical stamina, and ability to manage store-level workflows and merchandising. | Description: As an Area Operations Manager at Ross Stores, you will serve as a vital link between corporate strategy and store-level execution. This leadership role focuses on optimizing operational efficiency and driving performance across multiple locations within your assigned territory. You are tasked with mentoring store management teams to achieve peak productivity, ensuring that every location reflects the Ross commitment to value and organized retail standards. By balancing high-level strategic planning with a hands-on approach to problem-solving, you will help create a thriving environment where both associates and customers feel supported and valued. Qualifications: • Strong aptitude for overseeing complex retail workflows and procedural systems. • Deep business acumen with the ability to think strategically about regional growth. • Proven ability to organize, prioritize, and align team goals with corporate objectives. • Collaborative mindset capable of working effectively with diverse groups of people. • A leadership style rooted in setting a positive example and motivating others to succeed. • Clear and professional communication skills tailored for various audiences, from executives to entry-level associates. • Confidence in performing fundamental retail mathematics and financial calculations. • Technical proficiency with standard store hardware, including handheld scanners (PDTs), POS registers, and computers. • Physical stamina to remain active on the sales floor, including walking and standing for long durations. • Willingness to perform physical labor such as reaching, kneeling, climbing, and lifting. • Ability to handle heavy lifting or moving of equipment and merchandise (up to 25 pounds or more). • Competency in using essential maintenance and stockroom tools like ladders and rolling racks. • Flexibility to adapt to additional requirements based on the unique needs of the area. Benefits: • Clear pathways for professional development and upward mobility within the company. • Competitive base pay starting between $16.50 and $17.00 per hour. • Pay rates are determined based on individual experience, specialized skills, and geographical location. • Access to a broader total rewards package designed to support employee well-being. Responsibilities: • Maintain a high standard of customer satisfaction by ensuring seamless operations across all area stores. • Act as a mentor and coach to Store Managers, providing the guidance necessary for team development. • Enforce company visual and operational standards to ensure merchandise is presented correctly and professionally. • Stay actively involved in daily operations, moving between locations as needed to address business priorities. • Take initiative on special projects and tasks that improve the regional bottom line. • Promote a "safety first" culture by monitoring the sales floor for hazards and maintaining clear emergency exits. • Foster a respectful and inclusive workplace through courteous interactions with all staff and visitors. • Utilize company recognition tools to boost morale and celebrate significant team milestones. • Step in to assist with front-end tasks, such as ringing up sales or providing product information, during peak times. • Represent the Ross brand with integrity, serving as a professional ambassador at all times. • Oversee store presentation and cleanliness, including necessary custodial tasks to maintain a welcoming environment. • Coordinate the rapid transition of new inventory from the stockroom to the sales floor according to merchandising guides. • Execute loss prevention strategies and ensure strict adherence to merchandise protection protocols. • Manage sensitive data, including cash and credit information, with the highest level of confidentiality and honesty. • Ensure all financial procedures, specifically Mark-Out-of-Stock (MOS) and cash handling, are followed precisely. • Optimize operational workflows by identifying and removing inefficiencies to maximize labor productivity. • Focus on talent management by identifying high-potential associates and working to retain top performers. • Maintain transparent communication lines to ensure all corporate initiatives are understood and executed.
Manage and improve sales and operations for a cluster of retail stores to drive performance and operational efficiency. | Lead and mentor retail teams, manage business operations and finances, use retail technology, and travel between stores. | Description: At Ross Stores, the Area Sales Manager plays a pivotal role in bridging the gap between corporate strategy and store-level execution. You will be the driving force behind a cluster of retail locations, tasked with sharpening sales performance and refining operational efficiency across your assigned territory. This isn't just about oversight; it’s about inspiring store leadership teams, analyzing local market trends to optimize budgets, and maintaining the high-energy, "treasure hunt" environment our customers love. We are looking for a proactive leader who thrives on problem-solving and can cultivate a high-performance culture rooted in accountability and growth. Qualifications: • Natural ability to lead, mentor, and unify diverse retail teams. • Solid grasp of business operations and financial management principles. • Superior organizational skills with the ability to pivot priorities in a fast-paced environment. • Strong interpersonal skills, capable of building professional relationships at all levels of the organization. • A commitment to leading with integrity and maintaining a positive, solution-oriented mindset. • Comfortable utilizing retail tech, including POS systems and inventory software. • Working knowledge of retail mathematics (margins, shrink, and sales metrics). • Ability to meet the physical demands of the role, such as standing for long periods and lifting up to 25 pounds. • Willingness to travel between various store locations within the designated area. Benefits: • Clear pathways for upward mobility and long-term career development. • Competitive hourly starting rate ranging from $16.50 to $17.00. • Pay rates are flexible based on your unique background, expertise, and geographical location. • Comprehensive rewards package designed to recognize individual and area-wide success. Responsibilities: • Monitor and elevate the customer service standards across all stores to ensure a premier shopping experience. • Provide hands-on coaching to Store Managers to align their teams with company goals and operational best practices. • Evaluate store performance data to identify opportunities for revenue growth and expense control. • Champion a safe work environment by identifying hazards and enforcing strict safety protocols. • Facilitate the seamless transition of new inventory from the stockroom to the sales floor to maximize product visibility. • Execute Loss Prevention strategies effectively to minimize shrink and protect company assets. • Foster an inclusive workplace by treating all associates and customers with dignity and respect. • Oversee the financial integrity of the area, ensuring accurate cash handling and compliance with refund policies. • Promote a culture of recognition by celebrating associate milestones and exceptional performance. • Step in to assist with front-end duties or floor merchandising during peak periods or as business needs dictate. • Ensure all locations maintain high standards of cleanliness, organization, and visual appeal. • Act as a brand ambassador, consistently modeling the values and ethics of Ross Stores.
Lead and manage sales operations, project management, and digital transformation initiatives in consulting and sales environments. | Senior leadership and project management experience in sales and IT systems, with skills in strategic planning, vendor management, and process improvement. | Description: As an Area Store Operations Manager at Ross Stores, you will step into a pivotal leadership role designed for those who thrive in high-energy retail environments. You won't just be managing a department; you’ll be the heartbeat of the store’s daily operations, guiding a diverse team to hit performance targets while maintaining the "Treasure Hunt" experience our customers love. This role is perfect for a hands-on leader who is ready to take ownership of store safety, team morale, and operational efficiency within a stable, growing Fortune 500 company. Qualifications: • Proven ability to lead and motivate others, ideally with a background in retail or service-industry supervision. • Clear, professional communication style and the ability to interact effectively with both customers and corporate partners. • Tech-savvy enough to navigate POS systems, manage digital payroll records, and use standard office software. • Competency in basic retail arithmetic, including the ability to reconcile registers and track daily financial metrics. • Flexibility to support the business during high-traffic times, including nights, weekends, and holiday seasons. • Physical stamina to remain active on the sales floor for an entire shift and the ability to handle merchandise up to 25 lbs. Benefits: • Clear Pathways for Advancement: We are committed to promoting from within and helping you build a long-term career. • Stability: Join a resilient, successful retail leader with a proven track record of financial growth. • A Culture of Belonging: Work in an environment that values different perspectives and treats every associate with respect. • Professional Skills Training: Gain access to workshops and mentorship that sharpen your management and operational expertise. • Giving Back: Be part of a company that actively supports local youth programs and community initiatives. Responsibilities: • Maintain a Secure Environment: Take charge of the store’s safety culture by conducting regular inspections, managing alarm protocols, and ensuring a safe space for both staff and shoppers. • Lead Daily Workflows: Oversee the seamless transition of store openings and closings, including the management of secure cash handling and armored car pickups. • Direct Team Supervision: Orchestrate the daily activities of retail associates, coordinating breaks and providing on-the-spot feedback to keep the team focused and productive. • Drive Merchandising Standards: Supervise the unloading and processing of new inventory, ensuring the floor is organized, sized, and properly signed according to brand guidelines. • Elevate the Customer Experience: Keep the front-end running efficiently to minimize wait times and ensure departments like fitting rooms remain clean and inviting. • Asset Protection: Minimize shrink by staying visible on the sales floor, monitoring high-risk areas, and following all loss prevention audit procedures. • Operational Admin: Stay on top of essential paperwork, including managing employee timecards, punch corrections, and daily banking deposits.
Lead and manage sales operations and consulting projects to improve efficiency and implement technology solutions. | Extensive leadership in sales operations, project management, and technology implementations with strong strategic and operational skills. | Description: As an Area Operations Manager at Ross Stores, you will serve as a vital link between corporate strategy and store-level execution. This leadership role focuses on optimizing operational efficiency and driving performance across multiple locations within your assigned territory. You are tasked with mentoring store management teams to achieve peak productivity, ensuring that every location reflects the Ross commitment to value and organized retail standards. By balancing high-level strategic planning with a hands-on approach to problem-solving, you will help create a thriving environment where both associates and customers feel supported and valued. Qualifications: • Strong aptitude for overseeing complex retail workflows and procedural systems. • Deep business acumen with the ability to think strategically about regional growth. • Proven ability to organize, prioritize, and align team goals with corporate objectives. • Collaborative mindset capable of working effectively with diverse groups of people. • A leadership style rooted in setting a positive example and motivating others to succeed. • Clear and professional communication skills tailored for various audiences, from executives to entry-level associates. • Confidence in performing fundamental retail mathematics and financial calculations. • Technical proficiency with standard store hardware, including handheld scanners (PDTs), POS registers, and computers. • Physical stamina to remain active on the sales floor, including walking and standing for long durations. • Willingness to perform physical labor such as reaching, kneeling, climbing, and lifting. • Ability to handle heavy lifting or moving of equipment and merchandise (up to 25 pounds or more). • Competency in using essential maintenance and stockroom tools like ladders and rolling racks. • Flexibility to adapt to additional requirements based on the unique needs of the area. Benefits: • Clear pathways for professional development and upward mobility within the company. • Competitive base pay starting between $16.50 and $17.00 per hour. • Pay rates are determined based on individual experience, specialized skills, and geographical location. • Access to a broader total rewards package designed to support employee well-being. Responsibilities: • Maintain a high standard of customer satisfaction by ensuring seamless operations across all area stores. • Act as a mentor and coach to Store Managers, providing the guidance necessary for team development. • Enforce company visual and operational standards to ensure merchandise is presented correctly and professionally. • Stay actively involved in daily operations, moving between locations as needed to address business priorities. • Take initiative on special projects and tasks that improve the regional bottom line. • Promote a "safety first" culture by monitoring the sales floor for hazards and maintaining clear emergency exits. • Foster a respectful and inclusive workplace through courteous interactions with all staff and visitors. • Utilize company recognition tools to boost morale and celebrate significant team milestones. • Step in to assist with front-end tasks, such as ringing up sales or providing product information, during peak times. • Represent the Ross brand with integrity, serving as a professional ambassador at all times. • Oversee store presentation and cleanliness, including necessary custodial tasks to maintain a welcoming environment. • Coordinate the rapid transition of new inventory from the stockroom to the sales floor according to merchandising guides. • Execute loss prevention strategies and ensure strict adherence to merchandise protection protocols. • Manage sensitive data, including cash and credit information, with the highest level of confidentiality and honesty. • Ensure all financial procedures, specifically Mark-Out-of-Stock (MOS) and cash handling, are followed precisely. • Optimize operational workflows by identifying and removing inefficiencies to maximize labor productivity. • Focus on talent management by identifying high-potential associates and working to retain top performers. • Maintain transparent communication lines to ensure all corporate initiatives are understood and executed.
Oversee daily store operations, supervise associates, manage cash and inventory, and maintain a safe and organized sales floor. | Requires retail supervisory experience, strong communication, cash management skills, and physical ability for store duties. | Description: As a Floor Supervisor at Ross Stores, you will play a pivotal role in maintaining the high-energy, "treasure hunt" shopping experience that our customers love. Working within one of the nation’s largest off-price retail chains, you will serve as a key member of the leadership team, overseeing daily operations and ensuring the sales floor remains organized, safe, and productive. Your leadership will help drive the success of a Fortune 500 company that prioritizes professional growth, teamwork, and a diverse workplace culture. Qualifications: • Strong verbal communication skills with a professional demeanor. • Previous experience in a retail or customer-facing supervisory role is highly preferred. • Proficiency with retail technology, including Point of Sale (POS) systems and handheld scanners. • Comfortable performing retail math and handling cash management tasks. • Ability to work a flexible schedule, including nights, weekends, and holidays. • Physical capability to stand for long shifts, lift up to 25 lbs, and navigate the entire store layout (bending, reaching, and climbing). Benefits: • Opportunities for internal promotion and long-term career development. • A collaborative environment that values diverse backgrounds and ideas. • Hands-on leadership training and continuous learning programs. • Competitive retail pay and a steady workload within a growing company. • Employee discounts on our wide variety of brand-name merchandise. Responsibilities: • Serve as the Manager on Duty, overseeing store opening and closing procedures and securing the building. • Direct the flow of the Front End to minimize customer wait times and ensure efficient "Scan and Bag" techniques. • Supervise a team of Associates, providing real-time coaching, task delegation, and performance feedback. • Maintain a safe environment by identifying hazards, monitoring fire alarms, and following all safety protocols. • Oversee the processing of inbound freight, ensuring new arrivals are ticketed, sensor-tagged, and moved to the floor quickly. • Execute Loss Prevention strategies to reduce shortage, including "Code 50" inspections and maintaining high floor visibility. • Manage administrative duties such as payroll edits, bank deposits, and associate scheduling compliance. • Keep the sales floor and fitting rooms clean, recovered, and merchandised according to company brand standards. • Support the Store Manager with promotional signage updates and floor moves to optimize sales.
Oversee daily store operations, supervise associates, ensure customer satisfaction, and maintain store safety and merchandising standards. | Requires retail supervisory experience, strong communication skills, proficiency with retail technology, cash handling, and physical ability to perform store duties. | Description: As a Floor Supervisor at Ross Stores, you will play a pivotal role in maintaining the high-energy, "treasure hunt" shopping experience that our customers love. Working within one of the nation’s largest off-price retail chains, you will serve as a key member of the leadership team, overseeing daily operations and ensuring the sales floor remains organized, safe, and productive. Your leadership will help drive the success of a Fortune 500 company that prioritizes professional growth, teamwork, and a diverse workplace culture. Qualifications: • Strong verbal communication skills with a professional demeanor. • Previous experience in a retail or customer-facing supervisory role is highly preferred. • Proficiency with retail technology, including Point of Sale (POS) systems and handheld scanners. • Comfortable performing retail math and handling cash management tasks. • Ability to work a flexible schedule, including nights, weekends, and holidays. • Physical capability to stand for long shifts, lift up to 25 lbs, and navigate the entire store layout (bending, reaching, and climbing). Benefits: • Opportunities for internal promotion and long-term career development. • A collaborative environment that values diverse backgrounds and ideas. • Hands-on leadership training and continuous learning programs. • Competitive retail pay and a steady workload within a growing company. • Employee discounts on our wide variety of brand-name merchandise. Responsibilities: • Serve as the Manager on Duty, overseeing store opening and closing procedures and securing the building. • Direct the flow of the Front End to minimize customer wait times and ensure efficient "Scan and Bag" techniques. • Supervise a team of Associates, providing real-time coaching, task delegation, and performance feedback. • Maintain a safe environment by identifying hazards, monitoring fire alarms, and following all safety protocols. • Oversee the processing of inbound freight, ensuring new arrivals are ticketed, sensor-tagged, and moved to the floor quickly. • Execute Loss Prevention strategies to reduce shortage, including "Code 50" inspections and maintaining high floor visibility. • Manage administrative duties such as payroll edits, bank deposits, and associate scheduling compliance. • Keep the sales floor and fitting rooms clean, recovered, and merchandised according to company brand standards. • Support the Store Manager with promotional signage updates and floor moves to optimize sales.
Manage logistics and supplier performance to optimize cost and efficiency in a global manufacturing environment. | Experienced logistics specialist with strong data-driven and cross-functional leadership skills in supply chain and operations. | Description: Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As a Retail Operations Manager at Ross Stores, you will take the lead in driving store performance by managing high-volume logistics, front-end efficiency, and team development. We are looking for a hands-on leader who can balance the fast-paced nature of off-price retail with a commitment to providing an organized, friendly shopping environment for our community. Qualifications: • At least five years of leadership experience within a retail management setting. • Proven ability to mentor and elevate a diverse team, from entry-level associates to supervisors. • Strong financial and business acumen with the ability to interpret store reports and manage controllable costs. • Excellent communication skills and the ability to maintain a professional demeanor under pressure. • Availability to work a flexible schedule that includes nights and weekends to support business needs. • Physical capability to remain on your feet for the duration of a shift and lift up to 25 lbs when necessary. • A results-oriented mindset with the capacity to exercise independent judgment in a fast-moving environment. Benefits: • Competitive salary within a Fortune 500 company (2023 revenues of $20.4 billion). • Clear pathways for career advancement as Ross continues to expand nationwide. • A culture rooted in Teamwork, Excellence, and Diversity, Equity & Inclusion. • Continuous learning opportunities and leadership development programs. • The chance to work for a community-focused organization that celebrates different backgrounds and ideas. Responsibilities: • Oversee the full scope of store operations, including the stockroom, front-end service, and sales floor maintenance. • Drive store profitability by managing payroll hours, minimizing waste, and adhering to strict expenditure budgets. • Lead the recruitment and onboarding process to build a high-performing team while focusing on long-term associate retention. • Streamline merchandise processing to ensure new arrivals move from the truck to the sales floor with urgency and precision. • Execute Loss Prevention strategies to safeguard company assets and train the team on shortage reduction techniques. • Maintain a "treasure hunt" atmosphere by ensuring the store is clean, recovered, and organized according to brand standards. • Handle personnel management duties, including performance coaching, conflict resolution, and compliance with labor laws. • Ensure a safe environment for both shoppers and staff by enforcing all company safety and emergency protocols.
Lead and direct outbound merchandise flow, supervise staff, analyze equipment levels, and execute transportation plans to meet service requirements. | 4-6 years transportation and supervisory experience, strong communication skills, proficiency in Microsoft Word, Excel, Access, and TMS systems. | GENERAL PURPOSE: To lead, direct, develop and coordinate the outbound flow of merchandise from distribution centers to crossdocks. This position will monitor and adjust the workflow and staff based on volume and productivity needs. The outbound flow of merchandise must be provided at an economical level according to Ross service requirements. This position will interface with carriers, crossdock providers, and Ross departments or divisions as appropriate. ESSENTIAL FUNCTIONS: • Responsible for the analysis and execution of optimal equipment levels for multiple DCs based on carrier volume forecasts. • Supervise a staff of 2-4 associates coordinating the outbound supply-chain activity, routing and tracking over 100K shipments annually from our distribution centers to our crossdocks and trailer transfer volumes. • Execute and implement the transportation plan for outbound freight from Ross distribution centers to crossdocks. Provide analysis and support to the outbound group in all areas of outbound transportation, including routing guide compliance, transit, tracking & tracing. This will be accomplished through analysis and execution of TMS systems. • Develop and implement cost savings and/or service improvement programs and provide analytical data to support results. • Support customer service to multiple divisions with Ross to resolve any Transportation-related issues or problems. COMPETENCIES: • Motivation • Initiating Change • Leadership • Credibility • Commitment • Collaboration QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Must possess strong written and oral communication skills and be able to communicate with all levels and departments both within and outside the company. • High level working knowledge of Microsoft Word, Excel and Access • Excellent analytical, organizational and communication skills • 4-6 years’ experience in a transportation atmosphere • 4-6 years of supervisory experience • Bachelor’s Degree or equivalent in work experience • Experience with TMS transportation systems Preferred Qualifications • College degree in Transportation or Logistics • 7-8 years of transportation operations\staff experience with knowledge of carrier logistics • 7-8 years of supervisory experience • Experience with hands-on utilization of current supply-chain software applications and systems • Transportation background within the retail industry • Strong self-motivation and the ability to work aggressively to complete projects PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility. Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor. Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid SUPERVISORY RESPONSIBILITIES: 2-4 Planners DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Manage and optimize logistics and supplier performance to improve operational efficiency and cost savings. | Extensive experience in logistics, supply chain management, process improvement, and cross-functional leadership in technical and manufacturing environments. | Description: Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As a Retail Operations Manager at Ross Stores, you will take the lead in driving store performance by managing high-volume logistics, front-end efficiency, and team development. We are looking for a hands-on leader who can balance the fast-paced nature of off-price retail with a commitment to providing an organized, friendly shopping environment for our community. Qualifications: • At least five years of leadership experience within a retail management setting. • Proven ability to mentor and elevate a diverse team, from entry-level associates to supervisors. • Strong financial and business acumen with the ability to interpret store reports and manage controllable costs. • Excellent communication skills and the ability to maintain a professional demeanor under pressure. • Availability to work a flexible schedule that includes nights and weekends to support business needs. • Physical capability to remain on your feet for the duration of a shift and lift up to 25 lbs when necessary. • A results-oriented mindset with the capacity to exercise independent judgment in a fast-moving environment. Benefits: • Competitive salary within a Fortune 500 company (2023 revenues of $20.4 billion). • Clear pathways for career advancement as Ross continues to expand nationwide. • A culture rooted in Teamwork, Excellence, and Diversity, Equity & Inclusion. • Continuous learning opportunities and leadership development programs. • The chance to work for a community-focused organization that celebrates different backgrounds and ideas. Responsibilities: • Oversee the full scope of store operations, including the stockroom, front-end service, and sales floor maintenance. • Drive store profitability by managing payroll hours, minimizing waste, and adhering to strict expenditure budgets. • Lead the recruitment and onboarding process to build a high-performing team while focusing on long-term associate retention. • Streamline merchandise processing to ensure new arrivals move from the truck to the sales floor with urgency and precision. • Execute Loss Prevention strategies to safeguard company assets and train the team on shortage reduction techniques. • Maintain a "treasure hunt" atmosphere by ensuring the store is clean, recovered, and organized according to brand standards. • Handle personnel management duties, including performance coaching, conflict resolution, and compliance with labor laws. • Ensure a safe environment for both shoppers and staff by enforcing all company safety and emergency protocols.
Support procurement process by managing purchase orders, vendor communication, and inventory tracking. | Entry-level retail or merchandising experience with strong communication and Microsoft Office proficiency. | Description: As a Merchandising Assistant at Ross Stores, you will play a vital role in supporting our high-volume buying offices. You’ll be the backbone of the procurement process, ensuring that the "treasure hunt" experience our customers love is fueled by a seamless flow of inventory. Working within our fast-paced corporate environment, you will collaborate with buyers and vendors to manage the lifecycle of our products from initial order to the retail floor. This is an entry-level gateway into the world of off-price retail fashion and procurement, where your attention to detail directly impacts our multi-billion dollar success. Qualifications: • Strong proficiency in Microsoft Office, particularly Excel (v-lookups, pivot tables) and Outlook. • Excellent communication skills with the ability to interact professionally with external vendors and internal executives. • A degree in Fashion Merchandising, Business, or a related field is preferred, though equivalent retail experience is valued. • Ability to thrive in a deadline-driven environment where priorities can shift rapidly. • Keen eye for detail to ensure purchase orders and inventory tracking are 100% accurate. • A proactive mindset with the ability to solve problems independently. Benefits: • Competitive base salary ranging from $45,000 - $65,000 (dependent on location and experience). • Comprehensive medical, dental, and vision insurance plans. • 401(k) savings plan with company matching. • Generous employee discount at all Ross Dress for Less and dd’s DISCOUNTS locations. • Paid time off, including vacation, sick leave, and holidays. • Clear pathways for career advancement into Assistant Buyer or Planning roles. Responsibilities: • Manage the end-to-end purchase order process, including entry, tracking, and troubleshooting shipping delays. • Act as the primary point of contact for vendors regarding sample shipments and invoicing discrepancies. • Organize and maintain the sample room, ensuring all products are labeled and prepared for buyer review sessions. • Analyze weekly sales reports to help the buying team identify top-performing trends and inventory gaps. • Collaborate with the Distribution Center teams to resolve any issues regarding incoming merchandise shipments. • Prepare and format data for high-level business presentations and strategy meetings.
Lead and coordinate outbound merchandise flow from distribution centers to crossdocks, managing staff and optimizing transportation operations. | Requires 4-6 years transportation and supervisory experience, strong communication and analytical skills, and proficiency with TMS and Microsoft Office. | Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: • Success. Our winning team pursues excellence while learning and evolving • Career growth. We develop industry leading talent because Ross grows when our people grow • Teamwork. We work together to solve the hard problems and find the right solution • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: To lead, direct, develop and coordinate the outbound flow of merchandise from distribution centers to crossdocks. This position will monitor and adjust the workflow and staff based on volume and productivity needs. The outbound flow of merchandise must be provided at an economical level according to Ross service requirements. This position will interface with carriers, crossdock providers, and Ross departments or divisions as appropriate. ESSENTIAL FUNCTIONS: • Responsible for the analysis and execution of optimal equipment levels for multiple DCs based on carrier volume forecasts. • Supervise a staff of 2-4 associates coordinating the outbound supply-chain activity, routing and tracking over 100K shipments annually from our distribution centers to our crossdocks and trailer transfer volumes. • Execute and implement the transportation plan for outbound freight from Ross distribution centers to crossdocks. Provide analysis and support to the outbound group in all areas of outbound transportation, including routing guide compliance, transit, tracking & tracing. This will be accomplished through analysis and execution of TMS systems. • Develop and implement cost savings and/or service improvement programs and provide analytical data to support results. • Support customer service to multiple divisions with Ross to resolve any Transportation-related issues or problems. COMPETENCIES: • Motivation • Initiating Change • Leadership • Credibility • Commitment • Collaboration QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Must possess strong written and oral communication skills and be able to communicate with all levels and departments both within and outside the company. • High level working knowledge of Microsoft Word, Excel and Access • Excellent analytical, organizational and communication skills • 4-6 years' experience in a transportation atmosphere • 4-6 years of supervisory experience • Bachelor's Degree or equivalent in work experience • Experience with TMS transportation systems Preferred Qualifications • College degree in Transportation or Logistics • 7-8 years of transportation operations\staff experience with knowledge of carrier logistics • 7-8 years of supervisory experience • Experience with hands-on utilization of current supply-chain software applications and systems • Transportation background within the retail industry • Strong self-motivation and the ability to work aggressively to complete projects PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility. Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor. Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid SUPERVISORY RESPONSIBILITIES: 2-4 Planners DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Oversee store operations, supervise staff, ensure merchandise presentation, and maintain store safety and security. | Experience in customer service and supervisory roles, retail software proficiency, and physical ability to perform store duties. | Description: As a Retail Area Support Specialist at Ross Stores, you will play a vital role in our leadership team by overseeing specific departments and managing overall store operations as the Manager on Duty. You will be responsible for maintaining a seamless "treasure hunt" shopping experience, ensuring merchandise is perfectly presented while supervising a dedicated team of associates. Our values start with our people, join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. Join us and enjoy a welcoming atmosphere while learning valuable skills in training and development. This is an incredible opportunity to grow your career with a brand that values its people! Qualifications: • Strong verbal communication skills and fluency in English. • Previous experience in customer service and supervisory roles is highly preferred. • Comfortable using point-of-sale systems and retail software applications. • Capability to handle basic retail math and financial calculations. • Flexibility to work various shifts, including evenings and weekends. • Physical ability to stand for long periods and lift or move up to 25 lbs. Benefits: • Success within a winning team that pursues excellence and constant evolution. • Clear pathways for career growth and professional development. • A collaborative teamwork environment focused on solving challenges together. • Commitment to Diversity, Equality & Inclusion in a Fortune 500 company. • Continuous learning opportunities within an inclusive work culture. • Opportunity to work for a community-focused organization with a strong financial track record. Responsibilities: • Maintain a safe and secure environment for both shoppers and staff by prioritizing accident prevention and building security. • Oversee daily operations, including store opening/closing, cash office security, and armored carrier pickups. • Lead the front-end team to manage customer wait times and ensure efficient "Scan and Bag" procedures. • Supervise general merchandising tasks such as truck processing, recovery, sizing, and markdown execution. • Manage loss prevention programs by maintaining a strong presence on the floor and safeguarding company assets. • Train and mentor associates on registers, dress code standards, and department-specific tasks. • Audit fitting rooms for cleanliness and ensure all returned merchandise is properly tagged and re-sensored. • Handle administrative tasks including payroll reporting, associate scheduling, and bank deposits as assigned by the Store Manager.
Support store operations through administrative and customer service tasks, supervise staff, and assist with merchandising and safety procedures. | Requires retail experience, supervisory skills, familiarity with POS systems, and physical ability to perform store duties. | Description: As a Retail Administrative Assistant at Ross Stores, you will play a vital role in ensuring our fast-paced retail environment operates smoothly and efficiently. Our values start with our people, join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience. In this role, you will support store leadership by managing essential clerical tasks, coordinating payroll, and maintaining the operational backbone of the store. Qualifications: • Strong verbal communication skills and full fluency in English. • Previous experience in customer service or a supervisory capacity is preferred. • Comfortable using point-of-sale systems and standard office software applications. • Capable of performing fundamental mathematical calculations common in a retail setting. • Flexibility to work a variety of shifts, including evenings and weekends. • Ability to stand, walk, and move throughout the store for the duration of a shift. • Physical capability to bend, kneel, reach, and occasionally lift or push items weighing over 25 lbs. Benefits: • A winning team culture that pursues excellence and continuous evolution. • Robust career growth opportunities through industry-leading talent development. • A collaborative environment focused on teamwork and solving complex problems. • Deep commitment to Diversity, Equality & Inclusion within our workplace and community. • Continuous learning opportunities within a Fortune 500 company. • The stability of working for a high-growth retailer with over $20 billion in annual revenue. Responsibilities: • Handle essential payroll administration, including managing daily punch edits and ensuring Sunday payroll transmissions are accurate. • Support the Store Manager with administrative duties such as scheduling compliance and generating operational reports. • Oversee Front End operations, including managing cash pulls, bank deposits, and securing funds in the store safe. • Maintain a safe and secure environment by monitoring store entrances, exits, and fire alarm systems. • Supervise and coach associates on proper register procedures, shortage control, and the "Scan and Bag" best practice. • Assist with general merchandising tasks, including processing inbound non-merchandise deliveries and maintaining stockroom organization. • Uphold the company brand by ensuring the sales floor is clean, well-merchandised, and that all associates follow the dress code. • Act as a Manager on Duty when required, overseeing store opening/closing and responding to after-hours alarms. • Provide exceptional customer service and foster a professional, respectful environment for both shoppers and staff.
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