Ross Stores

Ross Stores

20 open positions available

18 locations
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 20 most recent jobs
Ross Stores

Area Director

Ross StoresMilwaukie, ORFull-time
View Job
Compensation$50K - 70K a year

Oversee store operations, manage teams, and ensure excellent customer experience in a retail environment. | Experience in retail management, team leadership, and operational oversight, with proficiency in retail technology and customer service standards. | Description: Ross Stores is looking for a high-impact Area Director to join our leadership team. As a vital part of our Fortune 500 retail operation, you will be responsible for overseeing multiple departments and ensuring the "treasure hunt" experience remains seamless for our customers. We are a company built on growth, having reached over 2,200 locations by focusing on high-quality brands at incredible values. In this role, you aren’t just managing a floor; you are driving excellence, developing future retail leaders, and fostering an inclusive environment where every team member feels valued. If you have a passion for operational precision and a track record of building strong teams, we invite you to grow your career with a retail leader that is as committed to its people as it is to its profits. Qualifications: • Strong background in retail leadership with a focus on multi-unit or large-scale area management. • Exceptional communication skills with the ability to lead diverse teams effectively. • Proven ability to analyze retail metrics and execute strategic plans to improve performance. • Proficiency in retail technology, including point-of-sale systems and inventory management tools. • Flexibility to work a schedule that includes evenings, weekends, and holidays to support business needs. • Physical capability to remain active on the sales floor, including standing, reaching, and lifting up to 25 lbs as needed. Benefits: • Competitive compensation within a stable, growing Fortune 500 company. • Extensive career development and internal promotion opportunities. • A collaborative work culture that prioritizes teamwork and creative problem-solving. • A deep commitment to Diversity, Equality & Inclusion within the workplace and the community. • The chance to work for a winning team with a consistent track record of financial success ($20.4 billion in recent revenue). Responsibilities: • Serve as the primary Manager on Duty, overseeing total store operations and ensuring a safe, secure environment for all shoppers and staff. • Direct the merchandising lifecycle, from truck offloading and stockroom organization to floor placement and promotional signing. • Lead Loss Prevention efforts by maintaining high visibility, conducting audits, and ensuring all security protocols including EAS and cash office safety—are strictly followed. • Optimize the customer experience by managing Front End flow, reducing wait times, and coaching associates on service standards. • Supervise specialized areas such as Fitting Rooms and the Stockroom to ensure cleanliness, organization, and efficient "go-back" processing. • Manage administrative priorities including payroll administration, bank deposits, and associate scheduling compliance. • Promote the Ross brand by enforcing dress code standards and maintaining a high level of professional excellence across the store. • Mentor and train associates to build a talent pipeline, ensuring the store is staffed with knowledgeable and motivated professionals.

Leadership
Team Development
Operational Management
Verified Source
Posted 10 days ago
Ross Stores

Area Store Operations Manager

Ross StoresNavasota, TXFull-time
View Job
Compensation$NaNK - NaNK a year

Manage daily store operations, lead and motivate staff, ensure safety and merchandising standards, and optimize customer experience. | Experience in team supervision, operational management, and familiarity with retail or service environments, along with strong communication and organizational skills. | Description: As an Area Store Operations Manager at Ross Stores, you will step into a pivotal leadership role designed for those who thrive in high-energy retail environments. You won't just be managing a department; you’ll be the heartbeat of the store’s daily operations, guiding a diverse team to hit performance targets while maintaining the "Treasure Hunt" experience our customers love. This role is perfect for a hands-on leader who is ready to take ownership of store safety, team morale, and operational efficiency within a stable, growing Fortune 500 company. Qualifications: • Proven ability to lead and motivate others, ideally with a background in retail or service-industry supervision. • Clear, professional communication style and the ability to interact effectively with both customers and corporate partners. • Tech-savvy enough to navigate POS systems, manage digital payroll records, and use standard office software. • Competency in basic retail arithmetic, including the ability to reconcile registers and track daily financial metrics. • Flexibility to support the business during high-traffic times, including nights, weekends, and holiday seasons. • Physical stamina to remain active on the sales floor for an entire shift and the ability to handle merchandise up to 25 lbs. Benefits: • Clear Pathways for Advancement: We are committed to promoting from within and helping you build a long-term career. • Stability: Join a resilient, successful retail leader with a proven track record of financial growth. • A Culture of Belonging: Work in an environment that values different perspectives and treats every associate with respect. • Professional Skills Training: Gain access to workshops and mentorship that sharpen your management and operational expertise. • Giving Back: Be part of a company that actively supports local youth programs and community initiatives. Responsibilities: • Maintain a Secure Environment: Take charge of the store’s safety culture by conducting regular inspections, managing alarm protocols, and ensuring a safe space for both staff and shoppers. • Lead Daily Workflows: Oversee the seamless transition of store openings and closings, including the management of secure cash handling and armored car pickups. • Direct Team Supervision: Orchestrate the daily activities of retail associates, coordinating breaks and providing on-the-spot feedback to keep the team focused and productive. • Drive Merchandising Standards: Supervise the unloading and processing of new inventory, ensuring the floor is organized, sized, and properly signed according to brand guidelines. • Elevate the Customer Experience: Keep the front-end running efficiently to minimize wait times and ensure departments like fitting rooms remain clean and inviting. • Asset Protection: Minimize shrink by staying visible on the sales floor, monitoring high-risk areas, and following all loss prevention audit procedures. • Operational Admin: Stay on top of essential paperwork, including managing employee timecards, punch corrections, and daily banking deposits.

Team Leadership
Process Improvement
Operational Management
Data Analysis
Verified Source
Posted 20 days ago
Ross Stores

Area Store Operations Manager

Ross StoresWest Columbia, SCFull-time
View Job
Compensation$NaNK - NaNK a year

Overseeing daily store operations, managing staff, ensuring customer satisfaction, and maintaining safety and merchandising standards. | Proven leadership in retail or service industry, strong communication skills, familiarity with POS and office software, physical stamina, and flexibility for high-traffic hours. | Description: As an Area Store Operations Manager at Ross Stores, you will step into a pivotal leadership role designed for those who thrive in high-energy retail environments. You won't just be managing a department; you’ll be the heartbeat of the store’s daily operations, guiding a diverse team to hit performance targets while maintaining the "Treasure Hunt" experience our customers love. This role is perfect for a hands-on leader who is ready to take ownership of store safety, team morale, and operational efficiency within a stable, growing Fortune 500 company. Qualifications: • Proven ability to lead and motivate others, ideally with a background in retail or service-industry supervision. • Clear, professional communication style and the ability to interact effectively with both customers and corporate partners. • Tech-savvy enough to navigate POS systems, manage digital payroll records, and use standard office software. • Competency in basic retail arithmetic, including the ability to reconcile registers and track daily financial metrics. • Flexibility to support the business during high-traffic times, including nights, weekends, and holiday seasons. • Physical stamina to remain active on the sales floor for an entire shift and the ability to handle merchandise up to 25 lbs. Benefits: • Clear Pathways for Advancement: We are committed to promoting from within and helping you build a long-term career. • Stability: Join a resilient, successful retail leader with a proven track record of financial growth. • A Culture of Belonging: Work in an environment that values different perspectives and treats every associate with respect. • Professional Skills Training: Gain access to workshops and mentorship that sharpen your management and operational expertise. • Giving Back: Be part of a company that actively supports local youth programs and community initiatives. Responsibilities: • Maintain a Secure Environment: Take charge of the store’s safety culture by conducting regular inspections, managing alarm protocols, and ensuring a safe space for both staff and shoppers. • Lead Daily Workflows: Oversee the seamless transition of store openings and closings, including the management of secure cash handling and armored car pickups. • Direct Team Supervision: Orchestrate the daily activities of retail associates, coordinating breaks and providing on-the-spot feedback to keep the team focused and productive. • Drive Merchandising Standards: Supervise the unloading and processing of new inventory, ensuring the floor is organized, sized, and properly signed according to brand guidelines. • Elevate the Customer Experience: Keep the front-end running efficiently to minimize wait times and ensure departments like fitting rooms remain clean and inviting. • Asset Protection: Minimize shrink by staying visible on the sales floor, monitoring high-risk areas, and following all loss prevention audit procedures. • Operational Admin: Stay on top of essential paperwork, including managing employee timecards, punch corrections, and daily banking deposits.

Retail Management
Team Leadership
Customer Service
Operational Oversight
Verified Source
Posted 20 days ago
Ross Stores

Area Sales Manager

Ross StoresEcorse, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee and improve sales and operational performance across retail locations, coaching store managers, analyzing performance data, and ensuring high customer service standards. | Experience in retail store management, team leadership, operational and financial management, familiarity with retail technology and metrics, and ability to travel within the territory. | Description: At Ross Stores, the Area Sales Manager plays a pivotal role in bridging the gap between corporate strategy and store-level execution. You will be the driving force behind a cluster of retail locations, tasked with sharpening sales performance and refining operational efficiency across your assigned territory. This isn't just about oversight; it’s about inspiring store leadership teams, analyzing local market trends to optimize budgets, and maintaining the high-energy, "treasure hunt" environment our customers love. We are looking for a proactive leader who thrives on problem-solving and can cultivate a high-performance culture rooted in accountability and growth. Qualifications: • Natural ability to lead, mentor, and unify diverse retail teams. • Solid grasp of business operations and financial management principles. • Superior organizational skills with the ability to pivot priorities in a fast-paced environment. • Strong interpersonal skills, capable of building professional relationships at all levels of the organization. • A commitment to leading with integrity and maintaining a positive, solution-oriented mindset. • Comfortable utilizing retail tech, including POS systems and inventory software. • Working knowledge of retail mathematics (margins, shrink, and sales metrics). • Ability to meet the physical demands of the role, such as standing for long periods and lifting up to 25 pounds. • Willingness to travel between various store locations within the designated area. Benefits: • Clear pathways for upward mobility and long-term career development. • Competitive hourly starting rate ranging from $16.50 to $17.00. • Pay rates are flexible based on your unique background, expertise, and geographical location. • Comprehensive rewards package designed to recognize individual and area-wide success. Responsibilities: • Monitor and elevate the customer service standards across all stores to ensure a premier shopping experience. • Provide hands-on coaching to Store Managers to align their teams with company goals and operational best practices. • Evaluate store performance data to identify opportunities for revenue growth and expense control. • Champion a safe work environment by identifying hazards and enforcing strict safety protocols. • Facilitate the seamless transition of new inventory from the stockroom to the sales floor to maximize product visibility. • Execute Loss Prevention strategies effectively to minimize shrink and protect company assets. • Foster an inclusive workplace by treating all associates and customers with dignity and respect. • Oversee the financial integrity of the area, ensuring accurate cash handling and compliance with refund policies. • Promote a culture of recognition by celebrating associate milestones and exceptional performance. • Step in to assist with front-end duties or floor merchandising during peak periods or as business needs dictate. • Ensure all locations maintain high standards of cleanliness, organization, and visual appeal. • Act as a brand ambassador, consistently modeling the values and ethics of Ross Stores.

Team Leadership
Sales Performance Optimization
Business Operations
Verified Source
Posted 20 days ago
Ross Stores

Area Team Leader

Ross StoresWinnsboro, SCFull-time
View Job
Compensation$NaNK - NaNK a year

Leading daily store operations, managing staff, ensuring customer satisfaction, and overseeing inventory and safety protocols. | Experience in a supervisory or management role in a high-volume retail environment, proficiency with retail technology, and flexible schedule availability. | Description: As an Area Team Leader, you are the driving force behind your department's daily success. You'll serve as a vital link in our store management team, balancing the fast-paced flow of new merchandise with a commitment to top-tier customer service. Whether you're running the floor as the Manager on Duty or mentoring a group of Associates, your energy and organizational skills ensure that our customers always find great value in a clean, safe, and efficient environment. Qualifications: • Strong interpersonal skills with the ability to lead a diverse team and engage effectively with customers. • Prior experience in a lead, supervisory, or management role, ideally within a high-volume retail setting. • Proficiency with retail technology, including POS registers and standard office software. • Capability to perform retail math and manage cash-handling procedures with high accuracy. • Availability to work a flexible retail schedule, including nights, weekends, and seasonal holidays. • Physical ability to stay mobile on the sales floor for long periods and lift or move up to 25 lbs as needed. Benefits: • Growth Potential: Advance your career with a Fortune 500 leader that prioritizes internal promotions and professional training. • Financial Strength: Gain stability by working for a growing company with over $20 billion in annual sales. • Inclusive Culture: Thrive in a workplace that actively champions diversity, equity, and inclusion for all employees. • Collaborative Environment: Work alongside a supportive team dedicated to problem-solving and collective success. Responsibilities: • Daily Operations: Lead the store as the Manager on Duty, managing opening and closing routines, securing the building, and overseeing cash office operations. • Safety Leadership: Maintain a safe workplace by monitoring for hazards, ensuring equipment like EAS systems work correctly, and keeping exits unobstructed. • Staff Supervision: Coordinate Associate tasks and break schedules, providing hands-on coaching and using recognition to keep the team motivated. • Inventory Flow: Manage the stockroom process, ensuring truck deliveries are unloaded quickly and merchandise is placed on the floor according to brand standards. • Customer Experience: Oversee the front-end registers to keep lines moving quickly, handling voids or returns and ensuring the checkout area is tidy. • Loss Prevention: Reduce inventory shrinkage by maintaining high visibility, conducting bag checks, and managing fitting room security protocols. • Administration: Complete essential back-office tasks such as payroll adjustments, schedule management, and ensuring bank deposits are verified and sent.

Leadership
Customer Service
Team Management
Operational Skills
Cash Handling
Verified Source
Posted 20 days ago
Ross Stores

Area Team Leader

Ross StoresColumbia, SCFull-time
View Job
Compensation$NaNK - NaNK a year

Leading daily store operations, managing staff, overseeing inventory, and ensuring excellent customer experience. | Experience in management, proficiency with retail technology, cash handling, flexible schedule, physical mobility. | Description: As an Area Team Leader, you are the driving force behind your department's daily success. You'll serve as a vital link in our store management team, balancing the fast-paced flow of new merchandise with a commitment to top-tier customer service. Whether you're running the floor as the Manager on Duty or mentoring a group of Associates, your energy and organizational skills ensure that our customers always find great value in a clean, safe, and efficient environment. Qualifications: • Strong interpersonal skills with the ability to lead a diverse team and engage effectively with customers. • Prior experience in a lead, supervisory, or management role, ideally within a high-volume retail setting. • Proficiency with retail technology, including POS registers and standard office software. • Capability to perform retail math and manage cash-handling procedures with high accuracy. • Availability to work a flexible retail schedule, including nights, weekends, and seasonal holidays. • Physical ability to stay mobile on the sales floor for long periods and lift or move up to 25 lbs as needed. Benefits: • Growth Potential: Advance your career with a Fortune 500 leader that prioritizes internal promotions and professional training. • Financial Strength: Gain stability by working for a growing company with over $20 billion in annual sales. • Inclusive Culture: Thrive in a workplace that actively champions diversity, equity, and inclusion for all employees. • Collaborative Environment: Work alongside a supportive team dedicated to problem-solving and collective success. Responsibilities: • Daily Operations: Lead the store as the Manager on Duty, managing opening and closing routines, securing the building, and overseeing cash office operations. • Safety Leadership: Maintain a safe workplace by monitoring for hazards, ensuring equipment like EAS systems work correctly, and keeping exits unobstructed. • Staff Supervision: Coordinate Associate tasks and break schedules, providing hands-on coaching and using recognition to keep the team motivated. • Inventory Flow: Manage the stockroom process, ensuring truck deliveries are unloaded quickly and merchandise is placed on the floor according to brand standards. • Customer Experience: Oversee the front-end registers to keep lines moving quickly, handling voids or returns and ensuring the checkout area is tidy. • Loss Prevention: Reduce inventory shrinkage by maintaining high visibility, conducting bag checks, and managing fitting room security protocols. • Administration: Complete essential back-office tasks such as payroll adjustments, schedule management, and ensuring bank deposits are verified and sent.

Customer Service
Leadership
Team Management
Operational Management
Verified Source
Posted 20 days ago
Ross Stores

Area Sales Manager

Ross StoresClawson, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee multiple retail stores to improve sales, operational efficiency, and customer experience, while coaching store managers and managing store performance. | Experience in retail management, leadership skills, familiarity with retail systems, and ability to travel within the territory. | Description: At Ross Stores, the Area Sales Manager plays a pivotal role in bridging the gap between corporate strategy and store-level execution. You will be the driving force behind a cluster of retail locations, tasked with sharpening sales performance and refining operational efficiency across your assigned territory. This isn't just about oversight; it’s about inspiring store leadership teams, analyzing local market trends to optimize budgets, and maintaining the high-energy, "treasure hunt" environment our customers love. We are looking for a proactive leader who thrives on problem-solving and can cultivate a high-performance culture rooted in accountability and growth. Qualifications: • Natural ability to lead, mentor, and unify diverse retail teams. • Solid grasp of business operations and financial management principles. • Superior organizational skills with the ability to pivot priorities in a fast-paced environment. • Strong interpersonal skills, capable of building professional relationships at all levels of the organization. • A commitment to leading with integrity and maintaining a positive, solution-oriented mindset. • Comfortable utilizing retail tech, including POS systems and inventory software. • Working knowledge of retail mathematics (margins, shrink, and sales metrics). • Ability to meet the physical demands of the role, such as standing for long periods and lifting up to 25 pounds. • Willingness to travel between various store locations within the designated area. Benefits: • Clear pathways for upward mobility and long-term career development. • Competitive hourly starting rate ranging from $16.50 to $17.00. • Pay rates are flexible based on your unique background, expertise, and geographical location. • Comprehensive rewards package designed to recognize individual and area-wide success. Responsibilities: • Monitor and elevate the customer service standards across all stores to ensure a premier shopping experience. • Provide hands-on coaching to Store Managers to align their teams with company goals and operational best practices. • Evaluate store performance data to identify opportunities for revenue growth and expense control. • Champion a safe work environment by identifying hazards and enforcing strict safety protocols. • Facilitate the seamless transition of new inventory from the stockroom to the sales floor to maximize product visibility. • Execute Loss Prevention strategies effectively to minimize shrink and protect company assets. • Foster an inclusive workplace by treating all associates and customers with dignity and respect. • Oversee the financial integrity of the area, ensuring accurate cash handling and compliance with refund policies. • Promote a culture of recognition by celebrating associate milestones and exceptional performance. • Step in to assist with front-end duties or floor merchandising during peak periods or as business needs dictate. • Ensure all locations maintain high standards of cleanliness, organization, and visual appeal. • Act as a brand ambassador, consistently modeling the values and ethics of Ross Stores.

Retail Operations
Team Leadership
Customer Service
Verified Source
Posted 20 days ago
Ross Stores

Area Operations Manager

Ross StoresLincoln Park, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee and optimize store operations, mentor store managers, and ensure high customer satisfaction across multiple locations. | Requires retail management experience, operational skills, and physical stamina, which are not explicitly demonstrated in the candidate's background. | Description: As an Area Operations Manager at Ross Stores, you will serve as a vital link between corporate strategy and store-level execution. This leadership role focuses on optimizing operational efficiency and driving performance across multiple locations within your assigned territory. You are tasked with mentoring store management teams to achieve peak productivity, ensuring that every location reflects the Ross commitment to value and organized retail standards. By balancing high-level strategic planning with a hands-on approach to problem-solving, you will help create a thriving environment where both associates and customers feel supported and valued. Qualifications: • Strong aptitude for overseeing complex retail workflows and procedural systems. • Deep business acumen with the ability to think strategically about regional growth. • Proven ability to organize, prioritize, and align team goals with corporate objectives. • Collaborative mindset capable of working effectively with diverse groups of people. • A leadership style rooted in setting a positive example and motivating others to succeed. • Clear and professional communication skills tailored for various audiences, from executives to entry-level associates. • Confidence in performing fundamental retail mathematics and financial calculations. • Technical proficiency with standard store hardware, including handheld scanners (PDTs), POS registers, and computers. • Physical stamina to remain active on the sales floor, including walking and standing for long durations. • Willingness to perform physical labor such as reaching, kneeling, climbing, and lifting. • Ability to handle heavy lifting or moving of equipment and merchandise (up to 25 pounds or more). • Competency in using essential maintenance and stockroom tools like ladders and rolling racks. • Flexibility to adapt to additional requirements based on the unique needs of the area. Benefits: • Clear pathways for professional development and upward mobility within the company. • Competitive base pay starting between $16.50 and $17.00 per hour. • Pay rates are determined based on individual experience, specialized skills, and geographical location. • Access to a broader total rewards package designed to support employee well-being. Responsibilities: • Maintain a high standard of customer satisfaction by ensuring seamless operations across all area stores. • Act as a mentor and coach to Store Managers, providing the guidance necessary for team development. • Enforce company visual and operational standards to ensure merchandise is presented correctly and professionally. • Stay actively involved in daily operations, moving between locations as needed to address business priorities. • Take initiative on special projects and tasks that improve the regional bottom line. • Promote a "safety first" culture by monitoring the sales floor for hazards and maintaining clear emergency exits. • Foster a respectful and inclusive workplace through courteous interactions with all staff and visitors. • Utilize company recognition tools to boost morale and celebrate significant team milestones. • Step in to assist with front-end tasks, such as ringing up sales or providing product information, during peak times. • Represent the Ross brand with integrity, serving as a professional ambassador at all times. • Oversee store presentation and cleanliness, including necessary custodial tasks to maintain a welcoming environment. • Coordinate the rapid transition of new inventory from the stockroom to the sales floor according to merchandising guides. • Execute loss prevention strategies and ensure strict adherence to merchandise protection protocols. • Manage sensitive data, including cash and credit information, with the highest level of confidentiality and honesty. • Ensure all financial procedures, specifically Mark-Out-of-Stock (MOS) and cash handling, are followed precisely. • Optimize operational workflows by identifying and removing inefficiencies to maximize labor productivity. • Focus on talent management by identifying high-potential associates and working to retain top performers. • Maintain transparent communication lines to ensure all corporate initiatives are understood and executed.

Retail Operations Management
Team Leadership
Store Merchandising
Verified Source
Posted 20 days ago
Ross Stores

Area Sales Manager

Ross StoresLincoln Park, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee multiple retail stores to improve sales, operational efficiency, and customer experience, while coaching store managers and ensuring safety and compliance. | Experience in retail management, leadership skills, knowledge of retail systems and financial metrics, and ability to travel within the territory. | Description: At Ross Stores, the Area Sales Manager plays a pivotal role in bridging the gap between corporate strategy and store-level execution. You will be the driving force behind a cluster of retail locations, tasked with sharpening sales performance and refining operational efficiency across your assigned territory. This isn't just about oversight; it’s about inspiring store leadership teams, analyzing local market trends to optimize budgets, and maintaining the high-energy, "treasure hunt" environment our customers love. We are looking for a proactive leader who thrives on problem-solving and can cultivate a high-performance culture rooted in accountability and growth. Qualifications: • Natural ability to lead, mentor, and unify diverse retail teams. • Solid grasp of business operations and financial management principles. • Superior organizational skills with the ability to pivot priorities in a fast-paced environment. • Strong interpersonal skills, capable of building professional relationships at all levels of the organization. • A commitment to leading with integrity and maintaining a positive, solution-oriented mindset. • Comfortable utilizing retail tech, including POS systems and inventory software. • Working knowledge of retail mathematics (margins, shrink, and sales metrics). • Ability to meet the physical demands of the role, such as standing for long periods and lifting up to 25 pounds. • Willingness to travel between various store locations within the designated area. Benefits: • Clear pathways for upward mobility and long-term career development. • Competitive hourly starting rate ranging from $16.50 to $17.00. • Pay rates are flexible based on your unique background, expertise, and geographical location. • Comprehensive rewards package designed to recognize individual and area-wide success. Responsibilities: • Monitor and elevate the customer service standards across all stores to ensure a premier shopping experience. • Provide hands-on coaching to Store Managers to align their teams with company goals and operational best practices. • Evaluate store performance data to identify opportunities for revenue growth and expense control. • Champion a safe work environment by identifying hazards and enforcing strict safety protocols. • Facilitate the seamless transition of new inventory from the stockroom to the sales floor to maximize product visibility. • Execute Loss Prevention strategies effectively to minimize shrink and protect company assets. • Foster an inclusive workplace by treating all associates and customers with dignity and respect. • Oversee the financial integrity of the area, ensuring accurate cash handling and compliance with refund policies. • Promote a culture of recognition by celebrating associate milestones and exceptional performance. • Step in to assist with front-end duties or floor merchandising during peak periods or as business needs dictate. • Ensure all locations maintain high standards of cleanliness, organization, and visual appeal. • Act as a brand ambassador, consistently modeling the values and ethics of Ross Stores.

Retail Operations
Team Leadership
Customer Service
Verified Source
Posted 20 days ago
Ross Stores

Area Sales Manager

Ross StoresAuburn Hills, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee and improve sales performance and operational efficiency across multiple retail stores, coaching store managers and analyzing performance data. | Experience in retail management, team leadership, operational and financial management, and familiarity with retail technology and metrics. | Description: At Ross Stores, the Area Sales Manager plays a pivotal role in bridging the gap between corporate strategy and store-level execution. You will be the driving force behind a cluster of retail locations, tasked with sharpening sales performance and refining operational efficiency across your assigned territory. This isn't just about oversight; it’s about inspiring store leadership teams, analyzing local market trends to optimize budgets, and maintaining the high-energy, "treasure hunt" environment our customers love. We are looking for a proactive leader who thrives on problem-solving and can cultivate a high-performance culture rooted in accountability and growth. Qualifications: • Natural ability to lead, mentor, and unify diverse retail teams. • Solid grasp of business operations and financial management principles. • Superior organizational skills with the ability to pivot priorities in a fast-paced environment. • Strong interpersonal skills, capable of building professional relationships at all levels of the organization. • A commitment to leading with integrity and maintaining a positive, solution-oriented mindset. • Comfortable utilizing retail tech, including POS systems and inventory software. • Working knowledge of retail mathematics (margins, shrink, and sales metrics). • Ability to meet the physical demands of the role, such as standing for long periods and lifting up to 25 pounds. • Willingness to travel between various store locations within the designated area. Benefits: • Clear pathways for upward mobility and long-term career development. • Competitive hourly starting rate ranging from $16.50 to $17.00. • Pay rates are flexible based on your unique background, expertise, and geographical location. • Comprehensive rewards package designed to recognize individual and area-wide success. Responsibilities: • Monitor and elevate the customer service standards across all stores to ensure a premier shopping experience. • Provide hands-on coaching to Store Managers to align their teams with company goals and operational best practices. • Evaluate store performance data to identify opportunities for revenue growth and expense control. • Champion a safe work environment by identifying hazards and enforcing strict safety protocols. • Facilitate the seamless transition of new inventory from the stockroom to the sales floor to maximize product visibility. • Execute Loss Prevention strategies effectively to minimize shrink and protect company assets. • Foster an inclusive workplace by treating all associates and customers with dignity and respect. • Oversee the financial integrity of the area, ensuring accurate cash handling and compliance with refund policies. • Promote a culture of recognition by celebrating associate milestones and exceptional performance. • Step in to assist with front-end duties or floor merchandising during peak periods or as business needs dictate. • Ensure all locations maintain high standards of cleanliness, organization, and visual appeal. • Act as a brand ambassador, consistently modeling the values and ethics of Ross Stores.

Team Leadership
Sales Performance Optimization
Operational Efficiency
Verified Source
Posted 20 days ago
Ross Stores

Area Operations Manager

Ross StoresHazel Park, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee multiple store locations to ensure operational efficiency, team development, and customer satisfaction. | Experience in retail store management, strong leadership skills, operational and financial acumen, physical stamina, and technical proficiency with store hardware. | Description: As an Area Operations Manager at Ross Stores, you will serve as a vital link between corporate strategy and store-level execution. This leadership role focuses on optimizing operational efficiency and driving performance across multiple locations within your assigned territory. You are tasked with mentoring store management teams to achieve peak productivity, ensuring that every location reflects the Ross commitment to value and organized retail standards. By balancing high-level strategic planning with a hands-on approach to problem-solving, you will help create a thriving environment where both associates and customers feel supported and valued. Qualifications: • Strong aptitude for overseeing complex retail workflows and procedural systems. • Deep business acumen with the ability to think strategically about regional growth. • Proven ability to organize, prioritize, and align team goals with corporate objectives. • Collaborative mindset capable of working effectively with diverse groups of people. • A leadership style rooted in setting a positive example and motivating others to succeed. • Clear and professional communication skills tailored for various audiences, from executives to entry-level associates. • Confidence in performing fundamental retail mathematics and financial calculations. • Technical proficiency with standard store hardware, including handheld scanners (PDTs), POS registers, and computers. • Physical stamina to remain active on the sales floor, including walking and standing for long durations. • Willingness to perform physical labor such as reaching, kneeling, climbing, and lifting. • Ability to handle heavy lifting or moving of equipment and merchandise (up to 25 pounds or more). • Competency in using essential maintenance and stockroom tools like ladders and rolling racks. • Flexibility to adapt to additional requirements based on the unique needs of the area. Benefits: • Clear pathways for professional development and upward mobility within the company. • Competitive base pay starting between $16.50 and $17.00 per hour. • Pay rates are determined based on individual experience, specialized skills, and geographical location. • Access to a broader total rewards package designed to support employee well-being. Responsibilities: • Maintain a high standard of customer satisfaction by ensuring seamless operations across all area stores. • Act as a mentor and coach to Store Managers, providing the guidance necessary for team development. • Enforce company visual and operational standards to ensure merchandise is presented correctly and professionally. • Stay actively involved in daily operations, moving between locations as needed to address business priorities. • Take initiative on special projects and tasks that improve the regional bottom line. • Promote a "safety first" culture by monitoring the sales floor for hazards and maintaining clear emergency exits. • Foster a respectful and inclusive workplace through courteous interactions with all staff and visitors. • Utilize company recognition tools to boost morale and celebrate significant team milestones. • Step in to assist with front-end tasks, such as ringing up sales or providing product information, during peak times. • Represent the Ross brand with integrity, serving as a professional ambassador at all times. • Oversee store presentation and cleanliness, including necessary custodial tasks to maintain a welcoming environment. • Coordinate the rapid transition of new inventory from the stockroom to the sales floor according to merchandising guides. • Execute loss prevention strategies and ensure strict adherence to merchandise protection protocols. • Manage sensitive data, including cash and credit information, with the highest level of confidentiality and honesty. • Ensure all financial procedures, specifically Mark-Out-of-Stock (MOS) and cash handling, are followed precisely. • Optimize operational workflows by identifying and removing inefficiencies to maximize labor productivity. • Focus on talent management by identifying high-potential associates and working to retain top performers. • Maintain transparent communication lines to ensure all corporate initiatives are understood and executed.

Retail Operations Management
Team Leadership
Store Merchandising
Verified Source
Posted 20 days ago
Ross Stores

Area Operations Manager

Ross StoresBirmingham, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee store operations, mentor managers, and ensure operational standards across multiple locations. | Experience in retail operations, leadership skills, proficiency with store hardware, physical stamina, and ability to perform retail tasks. | Description: As an Area Operations Manager at Ross Stores, you will serve as a vital link between corporate strategy and store-level execution. This leadership role focuses on optimizing operational efficiency and driving performance across multiple locations within your assigned territory. You are tasked with mentoring store management teams to achieve peak productivity, ensuring that every location reflects the Ross commitment to value and organized retail standards. By balancing high-level strategic planning with a hands-on approach to problem-solving, you will help create a thriving environment where both associates and customers feel supported and valued. Qualifications: • Strong aptitude for overseeing complex retail workflows and procedural systems. • Deep business acumen with the ability to think strategically about regional growth. • Proven ability to organize, prioritize, and align team goals with corporate objectives. • Collaborative mindset capable of working effectively with diverse groups of people. • A leadership style rooted in setting a positive example and motivating others to succeed. • Clear and professional communication skills tailored for various audiences, from executives to entry-level associates. • Confidence in performing fundamental retail mathematics and financial calculations. • Technical proficiency with standard store hardware, including handheld scanners (PDTs), POS registers, and computers. • Physical stamina to remain active on the sales floor, including walking and standing for long durations. • Willingness to perform physical labor such as reaching, kneeling, climbing, and lifting. • Ability to handle heavy lifting or moving of equipment and merchandise (up to 25 pounds or more). • Competency in using essential maintenance and stockroom tools like ladders and rolling racks. • Flexibility to adapt to additional requirements based on the unique needs of the area. Benefits: • Clear pathways for professional development and upward mobility within the company. • Competitive base pay starting between $16.50 and $17.00 per hour. • Pay rates are determined based on individual experience, specialized skills, and geographical location. • Access to a broader total rewards package designed to support employee well-being. Responsibilities: • Maintain a high standard of customer satisfaction by ensuring seamless operations across all area stores. • Act as a mentor and coach to Store Managers, providing the guidance necessary for team development. • Enforce company visual and operational standards to ensure merchandise is presented correctly and professionally. • Stay actively involved in daily operations, moving between locations as needed to address business priorities. • Take initiative on special projects and tasks that improve the regional bottom line. • Promote a "safety first" culture by monitoring the sales floor for hazards and maintaining clear emergency exits. • Foster a respectful and inclusive workplace through courteous interactions with all staff and visitors. • Utilize company recognition tools to boost morale and celebrate significant team milestones. • Step in to assist with front-end tasks, such as ringing up sales or providing product information, during peak times. • Represent the Ross brand with integrity, serving as a professional ambassador at all times. • Oversee store presentation and cleanliness, including necessary custodial tasks to maintain a welcoming environment. • Coordinate the rapid transition of new inventory from the stockroom to the sales floor according to merchandising guides. • Execute loss prevention strategies and ensure strict adherence to merchandise protection protocols. • Manage sensitive data, including cash and credit information, with the highest level of confidentiality and honesty. • Ensure all financial procedures, specifically Mark-Out-of-Stock (MOS) and cash handling, are followed precisely. • Optimize operational workflows by identifying and removing inefficiencies to maximize labor productivity. • Focus on talent management by identifying high-potential associates and working to retain top performers. • Maintain transparent communication lines to ensure all corporate initiatives are understood and executed.

Team Leadership
Operational Management
Customer Service
Verified Source
Posted 20 days ago
Ross Stores

Area Team Leader

Ross StoresIrmo, SCFull-time
View Job
Compensation$40K - 70K a year

Leading daily store operations, managing staff, ensuring customer satisfaction, and overseeing inventory and safety protocols. | Experience in retail management or supervisory roles, proficiency with retail technology, cash handling, and flexible scheduling. | Description: As an Area Team Leader, you are the driving force behind your department's daily success. You'll serve as a vital link in our store management team, balancing the fast-paced flow of new merchandise with a commitment to top-tier customer service. Whether you're running the floor as the Manager on Duty or mentoring a group of Associates, your energy and organizational skills ensure that our customers always find great value in a clean, safe, and efficient environment. Qualifications: • Strong interpersonal skills with the ability to lead a diverse team and engage effectively with customers. • Prior experience in a lead, supervisory, or management role, ideally within a high-volume retail setting. • Proficiency with retail technology, including POS registers and standard office software. • Capability to perform retail math and manage cash-handling procedures with high accuracy. • Availability to work a flexible retail schedule, including nights, weekends, and seasonal holidays. • Physical ability to stay mobile on the sales floor for long periods and lift or move up to 25 lbs as needed. Benefits: • Growth Potential: Advance your career with a Fortune 500 leader that prioritizes internal promotions and professional training. • Financial Strength: Gain stability by working for a growing company with over $20 billion in annual sales. • Inclusive Culture: Thrive in a workplace that actively champions diversity, equity, and inclusion for all employees. • Collaborative Environment: Work alongside a supportive team dedicated to problem-solving and collective success. Responsibilities: • Daily Operations: Lead the store as the Manager on Duty, managing opening and closing routines, securing the building, and overseeing cash office operations. • Safety Leadership: Maintain a safe workplace by monitoring for hazards, ensuring equipment like EAS systems work correctly, and keeping exits unobstructed. • Staff Supervision: Coordinate Associate tasks and break schedules, providing hands-on coaching and using recognition to keep the team motivated. • Inventory Flow: Manage the stockroom process, ensuring truck deliveries are unloaded quickly and merchandise is placed on the floor according to brand standards. • Customer Experience: Oversee the front-end registers to keep lines moving quickly, handling voids or returns and ensuring the checkout area is tidy. • Loss Prevention: Reduce inventory shrinkage by maintaining high visibility, conducting bag checks, and managing fitting room security protocols. • Administration: Complete essential back-office tasks such as payroll adjustments, schedule management, and ensuring bank deposits are verified and sent.

Customer Service
Leadership
Team Management
Operational Skills
Verified Source
Posted 20 days ago
Ross Stores

Area Operations Manager

Ross StoresHamtramck, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee store operations, mentor store managers, ensure operational standards, and drive regional performance. | Experience in retail workflows, team leadership, store management, and proficiency with store hardware and safety protocols. | Description: As an Area Operations Manager at Ross Stores, you will serve as a vital link between corporate strategy and store-level execution. This leadership role focuses on optimizing operational efficiency and driving performance across multiple locations within your assigned territory. You are tasked with mentoring store management teams to achieve peak productivity, ensuring that every location reflects the Ross commitment to value and organized retail standards. By balancing high-level strategic planning with a hands-on approach to problem-solving, you will help create a thriving environment where both associates and customers feel supported and valued. Qualifications: • Strong aptitude for overseeing complex retail workflows and procedural systems. • Deep business acumen with the ability to think strategically about regional growth. • Proven ability to organize, prioritize, and align team goals with corporate objectives. • Collaborative mindset capable of working effectively with diverse groups of people. • A leadership style rooted in setting a positive example and motivating others to succeed. • Clear and professional communication skills tailored for various audiences, from executives to entry-level associates. • Confidence in performing fundamental retail mathematics and financial calculations. • Technical proficiency with standard store hardware, including handheld scanners (PDTs), POS registers, and computers. • Physical stamina to remain active on the sales floor, including walking and standing for long durations. • Willingness to perform physical labor such as reaching, kneeling, climbing, and lifting. • Ability to handle heavy lifting or moving of equipment and merchandise (up to 25 pounds or more). • Competency in using essential maintenance and stockroom tools like ladders and rolling racks. • Flexibility to adapt to additional requirements based on the unique needs of the area. Benefits: • Clear pathways for professional development and upward mobility within the company. • Competitive base pay starting between $16.50 and $17.00 per hour. • Pay rates are determined based on individual experience, specialized skills, and geographical location. • Access to a broader total rewards package designed to support employee well-being. Responsibilities: • Maintain a high standard of customer satisfaction by ensuring seamless operations across all area stores. • Act as a mentor and coach to Store Managers, providing the guidance necessary for team development. • Enforce company visual and operational standards to ensure merchandise is presented correctly and professionally. • Stay actively involved in daily operations, moving between locations as needed to address business priorities. • Take initiative on special projects and tasks that improve the regional bottom line. • Promote a "safety first" culture by monitoring the sales floor for hazards and maintaining clear emergency exits. • Foster a respectful and inclusive workplace through courteous interactions with all staff and visitors. • Utilize company recognition tools to boost morale and celebrate significant team milestones. • Step in to assist with front-end tasks, such as ringing up sales or providing product information, during peak times. • Represent the Ross brand with integrity, serving as a professional ambassador at all times. • Oversee store presentation and cleanliness, including necessary custodial tasks to maintain a welcoming environment. • Coordinate the rapid transition of new inventory from the stockroom to the sales floor according to merchandising guides. • Execute loss prevention strategies and ensure strict adherence to merchandise protection protocols. • Manage sensitive data, including cash and credit information, with the highest level of confidentiality and honesty. • Ensure all financial procedures, specifically Mark-Out-of-Stock (MOS) and cash handling, are followed precisely. • Optimize operational workflows by identifying and removing inefficiencies to maximize labor productivity. • Focus on talent management by identifying high-potential associates and working to retain top performers. • Maintain transparent communication lines to ensure all corporate initiatives are understood and executed.

Retail Operations Management
Team Leadership
Store Merchandising
Verified Source
Posted 20 days ago
Ross Stores

Area Sales Manager

Ross StoresAllen Park, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee store performance, coach managers, and ensure operational standards across multiple retail locations. | Experience in retail management, leadership skills, knowledge of retail metrics, and ability to travel between stores. | Description: At Ross Stores, the Area Sales Manager plays a pivotal role in bridging the gap between corporate strategy and store-level execution. You will be the driving force behind a cluster of retail locations, tasked with sharpening sales performance and refining operational efficiency across your assigned territory. This isn't just about oversight; it’s about inspiring store leadership teams, analyzing local market trends to optimize budgets, and maintaining the high-energy, "treasure hunt" environment our customers love. We are looking for a proactive leader who thrives on problem-solving and can cultivate a high-performance culture rooted in accountability and growth. Qualifications: • Natural ability to lead, mentor, and unify diverse retail teams. • Solid grasp of business operations and financial management principles. • Superior organizational skills with the ability to pivot priorities in a fast-paced environment. • Strong interpersonal skills, capable of building professional relationships at all levels of the organization. • A commitment to leading with integrity and maintaining a positive, solution-oriented mindset. • Comfortable utilizing retail tech, including POS systems and inventory software. • Working knowledge of retail mathematics (margins, shrink, and sales metrics). • Ability to meet the physical demands of the role, such as standing for long periods and lifting up to 25 pounds. • Willingness to travel between various store locations within the designated area. Benefits: • Clear pathways for upward mobility and long-term career development. • Competitive hourly starting rate ranging from $16.50 to $17.00. • Pay rates are flexible based on your unique background, expertise, and geographical location. • Comprehensive rewards package designed to recognize individual and area-wide success. Responsibilities: • Monitor and elevate the customer service standards across all stores to ensure a premier shopping experience. • Provide hands-on coaching to Store Managers to align their teams with company goals and operational best practices. • Evaluate store performance data to identify opportunities for revenue growth and expense control. • Champion a safe work environment by identifying hazards and enforcing strict safety protocols. • Facilitate the seamless transition of new inventory from the stockroom to the sales floor to maximize product visibility. • Execute Loss Prevention strategies effectively to minimize shrink and protect company assets. • Foster an inclusive workplace by treating all associates and customers with dignity and respect. • Oversee the financial integrity of the area, ensuring accurate cash handling and compliance with refund policies. • Promote a culture of recognition by celebrating associate milestones and exceptional performance. • Step in to assist with front-end duties or floor merchandising during peak periods or as business needs dictate. • Ensure all locations maintain high standards of cleanliness, organization, and visual appeal. • Act as a brand ambassador, consistently modeling the values and ethics of Ross Stores.

Retail Operations
Team Leadership
Customer Service
Verified Source
Posted 20 days ago
Ross Stores

Area Operations Manager

Ross StoresFarmington, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee store operations, mentor store managers, ensure store standards, and improve regional performance. | Experience in retail operations, leadership skills, ability to perform physical tasks, and technical proficiency with store hardware and systems. | Description: As an Area Operations Manager at Ross Stores, you will serve as a vital link between corporate strategy and store-level execution. This leadership role focuses on optimizing operational efficiency and driving performance across multiple locations within your assigned territory. You are tasked with mentoring store management teams to achieve peak productivity, ensuring that every location reflects the Ross commitment to value and organized retail standards. By balancing high-level strategic planning with a hands-on approach to problem-solving, you will help create a thriving environment where both associates and customers feel supported and valued. Qualifications: • Strong aptitude for overseeing complex retail workflows and procedural systems. • Deep business acumen with the ability to think strategically about regional growth. • Proven ability to organize, prioritize, and align team goals with corporate objectives. • Collaborative mindset capable of working effectively with diverse groups of people. • A leadership style rooted in setting a positive example and motivating others to succeed. • Clear and professional communication skills tailored for various audiences, from executives to entry-level associates. • Confidence in performing fundamental retail mathematics and financial calculations. • Technical proficiency with standard store hardware, including handheld scanners (PDTs), POS registers, and computers. • Physical stamina to remain active on the sales floor, including walking and standing for long durations. • Willingness to perform physical labor such as reaching, kneeling, climbing, and lifting. • Ability to handle heavy lifting or moving of equipment and merchandise (up to 25 pounds or more). • Competency in using essential maintenance and stockroom tools like ladders and rolling racks. • Flexibility to adapt to additional requirements based on the unique needs of the area. Benefits: • Clear pathways for professional development and upward mobility within the company. • Competitive base pay starting between $16.50 and $17.00 per hour. • Pay rates are determined based on individual experience, specialized skills, and geographical location. • Access to a broader total rewards package designed to support employee well-being. Responsibilities: • Maintain a high standard of customer satisfaction by ensuring seamless operations across all area stores. • Act as a mentor and coach to Store Managers, providing the guidance necessary for team development. • Enforce company visual and operational standards to ensure merchandise is presented correctly and professionally. • Stay actively involved in daily operations, moving between locations as needed to address business priorities. • Take initiative on special projects and tasks that improve the regional bottom line. • Promote a "safety first" culture by monitoring the sales floor for hazards and maintaining clear emergency exits. • Foster a respectful and inclusive workplace through courteous interactions with all staff and visitors. • Utilize company recognition tools to boost morale and celebrate significant team milestones. • Step in to assist with front-end tasks, such as ringing up sales or providing product information, during peak times. • Represent the Ross brand with integrity, serving as a professional ambassador at all times. • Oversee store presentation and cleanliness, including necessary custodial tasks to maintain a welcoming environment. • Coordinate the rapid transition of new inventory from the stockroom to the sales floor according to merchandising guides. • Execute loss prevention strategies and ensure strict adherence to merchandise protection protocols. • Manage sensitive data, including cash and credit information, with the highest level of confidentiality and honesty. • Ensure all financial procedures, specifically Mark-Out-of-Stock (MOS) and cash handling, are followed precisely. • Optimize operational workflows by identifying and removing inefficiencies to maximize labor productivity. • Focus on talent management by identifying high-potential associates and working to retain top performers. • Maintain transparent communication lines to ensure all corporate initiatives are understood and executed.

Team Leadership
Operational Management
Customer Service
Verified Source
Posted 20 days ago
Ross Stores

Area Sales Manager

Ross StoresBirmingham, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee and improve store performance, coach store managers, and ensure operational excellence across multiple retail locations. | Experience in retail management, leadership skills, understanding of retail operations and financial metrics, and ability to travel within the territory. | Description: At Ross Stores, the Area Sales Manager plays a pivotal role in bridging the gap between corporate strategy and store-level execution. You will be the driving force behind a cluster of retail locations, tasked with sharpening sales performance and refining operational efficiency across your assigned territory. This isn't just about oversight; it’s about inspiring store leadership teams, analyzing local market trends to optimize budgets, and maintaining the high-energy, "treasure hunt" environment our customers love. We are looking for a proactive leader who thrives on problem-solving and can cultivate a high-performance culture rooted in accountability and growth. Qualifications: • Natural ability to lead, mentor, and unify diverse retail teams. • Solid grasp of business operations and financial management principles. • Superior organizational skills with the ability to pivot priorities in a fast-paced environment. • Strong interpersonal skills, capable of building professional relationships at all levels of the organization. • A commitment to leading with integrity and maintaining a positive, solution-oriented mindset. • Comfortable utilizing retail tech, including POS systems and inventory software. • Working knowledge of retail mathematics (margins, shrink, and sales metrics). • Ability to meet the physical demands of the role, such as standing for long periods and lifting up to 25 pounds. • Willingness to travel between various store locations within the designated area. Benefits: • Clear pathways for upward mobility and long-term career development. • Competitive hourly starting rate ranging from $16.50 to $17.00. • Pay rates are flexible based on your unique background, expertise, and geographical location. • Comprehensive rewards package designed to recognize individual and area-wide success. Responsibilities: • Monitor and elevate the customer service standards across all stores to ensure a premier shopping experience. • Provide hands-on coaching to Store Managers to align their teams with company goals and operational best practices. • Evaluate store performance data to identify opportunities for revenue growth and expense control. • Champion a safe work environment by identifying hazards and enforcing strict safety protocols. • Facilitate the seamless transition of new inventory from the stockroom to the sales floor to maximize product visibility. • Execute Loss Prevention strategies effectively to minimize shrink and protect company assets. • Foster an inclusive workplace by treating all associates and customers with dignity and respect. • Oversee the financial integrity of the area, ensuring accurate cash handling and compliance with refund policies. • Promote a culture of recognition by celebrating associate milestones and exceptional performance. • Step in to assist with front-end duties or floor merchandising during peak periods or as business needs dictate. • Ensure all locations maintain high standards of cleanliness, organization, and visual appeal. • Act as a brand ambassador, consistently modeling the values and ethics of Ross Stores.

Team Leadership
Operational Management
Customer Service
Verified Source
Posted 20 days ago
Ross Stores

Area Team Leader

Ross StoresPlymouth, MIFull-time
View Job
Compensation$40K - 70K a year

Leading daily store operations, supervising staff, managing inventory, and ensuring excellent customer experience. | Experience in retail management or supervisory roles, proficiency with retail technology, and availability for flexible hours. | Description: As an Area Team Leader, you are the driving force behind your department's daily success. You'll serve as a vital link in our store management team, balancing the fast-paced flow of new merchandise with a commitment to top-tier customer service. Whether you're running the floor as the Manager on Duty or mentoring a group of Associates, your energy and organizational skills ensure that our customers always find great value in a clean, safe, and efficient environment. Qualifications: • Strong interpersonal skills with the ability to lead a diverse team and engage effectively with customers. • Prior experience in a lead, supervisory, or management role, ideally within a high-volume retail setting. • Proficiency with retail technology, including POS registers and standard office software. • Capability to perform retail math and manage cash-handling procedures with high accuracy. • Availability to work a flexible retail schedule, including nights, weekends, and seasonal holidays. • Physical ability to stay mobile on the sales floor for long periods and lift or move up to 25 lbs as needed. Benefits: • Growth Potential: Advance your career with a Fortune 500 leader that prioritizes internal promotions and professional training. • Financial Strength: Gain stability by working for a growing company with over $20 billion in annual sales. • Inclusive Culture: Thrive in a workplace that actively champions diversity, equity, and inclusion for all employees. • Collaborative Environment: Work alongside a supportive team dedicated to problem-solving and collective success. Responsibilities: • Daily Operations: Lead the store as the Manager on Duty, managing opening and closing routines, securing the building, and overseeing cash office operations. • Safety Leadership: Maintain a safe workplace by monitoring for hazards, ensuring equipment like EAS systems work correctly, and keeping exits unobstructed. • Staff Supervision: Coordinate Associate tasks and break schedules, providing hands-on coaching and using recognition to keep the team motivated. • Inventory Flow: Manage the stockroom process, ensuring truck deliveries are unloaded quickly and merchandise is placed on the floor according to brand standards. • Customer Experience: Oversee the front-end registers to keep lines moving quickly, handling voids or returns and ensuring the checkout area is tidy. • Loss Prevention: Reduce inventory shrinkage by maintaining high visibility, conducting bag checks, and managing fitting room security protocols. • Administration: Complete essential back-office tasks such as payroll adjustments, schedule management, and ensuring bank deposits are verified and sent.

Team Leadership
Customer Service
Operations Management
Verified Source
Posted 20 days ago
Ross Stores

Area Sales Manager

Ross StoresTaylor, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee multiple retail stores to improve sales, operational efficiency, and customer experience, while coaching store managers and managing store performance. | Experience in retail management, leadership skills, knowledge of retail systems and financial metrics, and ability to travel within the territory. | Description: At Ross Stores, the Area Sales Manager plays a pivotal role in bridging the gap between corporate strategy and store-level execution. You will be the driving force behind a cluster of retail locations, tasked with sharpening sales performance and refining operational efficiency across your assigned territory. This isn't just about oversight; it’s about inspiring store leadership teams, analyzing local market trends to optimize budgets, and maintaining the high-energy, "treasure hunt" environment our customers love. We are looking for a proactive leader who thrives on problem-solving and can cultivate a high-performance culture rooted in accountability and growth. Qualifications: • Natural ability to lead, mentor, and unify diverse retail teams. • Solid grasp of business operations and financial management principles. • Superior organizational skills with the ability to pivot priorities in a fast-paced environment. • Strong interpersonal skills, capable of building professional relationships at all levels of the organization. • A commitment to leading with integrity and maintaining a positive, solution-oriented mindset. • Comfortable utilizing retail tech, including POS systems and inventory software. • Working knowledge of retail mathematics (margins, shrink, and sales metrics). • Ability to meet the physical demands of the role, such as standing for long periods and lifting up to 25 pounds. • Willingness to travel between various store locations within the designated area. Benefits: • Clear pathways for upward mobility and long-term career development. • Competitive hourly starting rate ranging from $16.50 to $17.00. • Pay rates are flexible based on your unique background, expertise, and geographical location. • Comprehensive rewards package designed to recognize individual and area-wide success. Responsibilities: • Monitor and elevate the customer service standards across all stores to ensure a premier shopping experience. • Provide hands-on coaching to Store Managers to align their teams with company goals and operational best practices. • Evaluate store performance data to identify opportunities for revenue growth and expense control. • Champion a safe work environment by identifying hazards and enforcing strict safety protocols. • Facilitate the seamless transition of new inventory from the stockroom to the sales floor to maximize product visibility. • Execute Loss Prevention strategies effectively to minimize shrink and protect company assets. • Foster an inclusive workplace by treating all associates and customers with dignity and respect. • Oversee the financial integrity of the area, ensuring accurate cash handling and compliance with refund policies. • Promote a culture of recognition by celebrating associate milestones and exceptional performance. • Step in to assist with front-end duties or floor merchandising during peak periods or as business needs dictate. • Ensure all locations maintain high standards of cleanliness, organization, and visual appeal. • Act as a brand ambassador, consistently modeling the values and ethics of Ross Stores.

Retail Operations
Team Leadership
Customer Service
Verified Source
Posted 20 days ago
Ross Stores

Area Operations Manager

Ross StoresNew Baltimore, MIFull-time
View Job
Compensation$34K - 35K a year

Oversee and improve operational efficiency across multiple retail locations, mentor store managers, and ensure store standards and customer satisfaction. | Experience in retail operations, team management, and proficiency with store hardware and financial procedures. | Description: As an Area Operations Manager at Ross Stores, you will serve as a vital link between corporate strategy and store-level execution. This leadership role focuses on optimizing operational efficiency and driving performance across multiple locations within your assigned territory. You are tasked with mentoring store management teams to achieve peak productivity, ensuring that every location reflects the Ross commitment to value and organized retail standards. By balancing high-level strategic planning with a hands-on approach to problem-solving, you will help create a thriving environment where both associates and customers feel supported and valued. Qualifications: • Strong aptitude for overseeing complex retail workflows and procedural systems. • Deep business acumen with the ability to think strategically about regional growth. • Proven ability to organize, prioritize, and align team goals with corporate objectives. • Collaborative mindset capable of working effectively with diverse groups of people. • A leadership style rooted in setting a positive example and motivating others to succeed. • Clear and professional communication skills tailored for various audiences, from executives to entry-level associates. • Confidence in performing fundamental retail mathematics and financial calculations. • Technical proficiency with standard store hardware, including handheld scanners (PDTs), POS registers, and computers. • Physical stamina to remain active on the sales floor, including walking and standing for long durations. • Willingness to perform physical labor such as reaching, kneeling, climbing, and lifting. • Ability to handle heavy lifting or moving of equipment and merchandise (up to 25 pounds or more). • Competency in using essential maintenance and stockroom tools like ladders and rolling racks. • Flexibility to adapt to additional requirements based on the unique needs of the area. Benefits: • Clear pathways for professional development and upward mobility within the company. • Competitive base pay starting between $16.50 and $17.00 per hour. • Pay rates are determined based on individual experience, specialized skills, and geographical location. • Access to a broader total rewards package designed to support employee well-being. Responsibilities: • Maintain a high standard of customer satisfaction by ensuring seamless operations across all area stores. • Act as a mentor and coach to Store Managers, providing the guidance necessary for team development. • Enforce company visual and operational standards to ensure merchandise is presented correctly and professionally. • Stay actively involved in daily operations, moving between locations as needed to address business priorities. • Take initiative on special projects and tasks that improve the regional bottom line. • Promote a "safety first" culture by monitoring the sales floor for hazards and maintaining clear emergency exits. • Foster a respectful and inclusive workplace through courteous interactions with all staff and visitors. • Utilize company recognition tools to boost morale and celebrate significant team milestones. • Step in to assist with front-end tasks, such as ringing up sales or providing product information, during peak times. • Represent the Ross brand with integrity, serving as a professional ambassador at all times. • Oversee store presentation and cleanliness, including necessary custodial tasks to maintain a welcoming environment. • Coordinate the rapid transition of new inventory from the stockroom to the sales floor according to merchandising guides. • Execute loss prevention strategies and ensure strict adherence to merchandise protection protocols. • Manage sensitive data, including cash and credit information, with the highest level of confidentiality and honesty. • Ensure all financial procedures, specifically Mark-Out-of-Stock (MOS) and cash handling, are followed precisely. • Optimize operational workflows by identifying and removing inefficiencies to maximize labor productivity. • Focus on talent management by identifying high-potential associates and working to retain top performers. • Maintain transparent communication lines to ensure all corporate initiatives are understood and executed.

Retail Operations
Team Leadership
Customer Service
Verified Source
Posted 20 days ago

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