Jonas Software

Manage a portfolio of merchants to ensure retention, satisfaction, and revenue growth through proactive engagement and collaboration. | Requires 2+ years in SaaS or customer-facing roles, strong relationship and analytical skills, proficiency with Salesforce and office software, and excellent communication abilities. | Job Description: Customer Success Partner Jonas Software USA Remote Overview Jonas Software is a leading provider of SaaS solutions for the Food & Beverage and Restaurant industries. Our products empower independent operators and growing chains to run more efficient, profitable, and data-driven businesses. We are seeking an ambitious and relationship-focused Customer Success Partner to join our team supporting this portfolio. The Customer Success Partner plays a critical role in ensuring the long-term success and health of our merchant base. This position focuses on nurturing existing customer relationships, driving portfolio stability, and growing recurring revenue through proactive engagement, education, and partnership. Key Responsibilities • Serve as the primary relationship owner for a defined portfolio of active merchants, ensuring retention, satisfaction, and portfolio health. • Conduct regular account reviews and proactive outreach to identify opportunities for improvement, engagement, or revenue expansion. • Analyze portfolio performance and merchant trends to anticipate risk, identify churn indicators, and collaborate with internal teams to address issues early. • Guide merchants through best practices for software adoption, payment processing optimization, and feature utilization to improve business outcomes. • Collaborate closely with Sales, Partner Services, and Support to deliver a seamless customer experience from activation through long-term growth. • Maintain accurate account records and activity tracking in Salesforce and related systems. • Represent the voice of the customer in cross-functional discussions, sharing insights that help improve product experience and retention outcomes. • Occasionally attend industry trade shows, user events, or customer webinars as needed to deepen market understanding and strengthen relationships. Qualifications • 2+ years of experience in SaaS, Customer Success, Account Management, or a similar customer-facing role. • Experience in the food, beverage, or restaurant industry and/or payments or embedded finance is a significant asset. • Strong analytical and relationship management skills with a proactive, problem-solving mindset. • Proficient with Salesforce, Google Workspace, and Microsoft Office Suite. • Excellent written and verbal communication skills, with the ability to adapt to varied audiences from small business owners to multi-location operators. • Self-motivated, organized, and able to manage multiple priorities in a remote environment. Compensation & Incentives Base salary range: $42,000–$45,000, commensurate with experience. Includes quarterly performance-based incentives tied to portfolio retention and revenue health. #LI-VL1 Business Unit: Granbury - Food Scheduled Weekly Hours: 40 Number of Openings Available: 2 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

Manage a portfolio of merchant accounts to ensure retention, satisfaction, and growth through proactive engagement and collaboration with internal teams. | Requires 2+ years in SaaS customer success or account management, strong relationship and analytical skills, proficiency with Salesforce and office software, and ability to work remotely and manage multiple priorities. | Job Description: Customer Success Partner Jonas Software USA Remote Overview Jonas Software is a leading provider of SaaS solutions for the Food & Beverage and Restaurant industries. Our products empower independent operators and growing chains to run more efficient, profitable, and data-driven businesses. We are seeking an ambitious and relationship-focused Customer Success Partner to join our team supporting this portfolio. The Customer Success Partner plays a critical role in ensuring the long-term success and health of our merchant base. This position focuses on nurturing existing customer relationships, driving portfolio stability, and growing recurring revenue through proactive engagement, education, and partnership. Key Responsibilities Serve as the primary relationship owner for a defined portfolio of active merchants, ensuring retention, satisfaction, and portfolio health. Conduct regular account reviews and proactive outreach to identify opportunities for improvement, engagement, or revenue expansion. Analyze portfolio performance and merchant trends to anticipate risk, identify churn indicators, and collaborate with internal teams to address issues early. Guide merchants through best practices for software adoption, payment processing optimization, and feature utilization to improve business outcomes. Collaborate closely with Sales, Partner Services, and Support to deliver a seamless customer experience from activation through long-term growth. Maintain accurate account records and activity tracking in Salesforce and related systems. Represent the voice of the customer in cross-functional discussions, sharing insights that help improve product experience and retention outcomes. Occasionally attend industry trade shows, user events, or customer webinars as needed to deepen market understanding and strengthen relationships. Qualifications 2+ years of experience in SaaS, Customer Success, Account Management, or a similar customer-facing role. Experience in the food, beverage, or restaurant industry and/or payments or embedded finance is a significant asset. Strong analytical and relationship management skills with a proactive, problem-solving mindset. Proficient with Salesforce, Google Workspace, and Microsoft Office Suite. Excellent written and verbal communication skills, with the ability to adapt to varied audiences from small business owners to multi-location operators. Self-motivated, organized, and able to manage multiple priorities in a remote environment. Compensation & Incentives Base salary range: $42,000–$45,000, commensurate with experience. Includes quarterly performance-based incentives tied to portfolio retention and revenue health. #LI-VL1 Business Unit: Granbury - Food Scheduled Weekly Hours: 40 Number of Openings Available: 2 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies. << Back to Career Site

Lead design and development of secure, scalable .NET backend services on AWS with React frontend, mentor engineers, and ensure HIPAA compliance. | 7+ years experience with 3+ years in lead roles, expert .NET/C# and AWS skills, PostgreSQL proficiency, CI/CD and IaC experience, HIPAA knowledge, and strong communication. | Job Description: Lead Software Engineer (.NET/AWS) — Healthcare (HIPAA) Computrition - Jonas Software (https://www.computrition.com/) Location: Remote (US) or Hybrid Team: Engineering Type: Full-time Reports to: Senior Director of Engineering Partners with: Lead Software Architect About the role Computrition is building a cloud-native platform for hospitals and health systems. You’ll be the hands-on technical lead partnering with our Lead Software Architect to design and ship a secure, scalable .NET solution on AWS with a React front end, a .NET business/API layer, and PostgreSQL for persistent data. You’ll own critical services, mentor engineers, raise the bar on engineering practices, and help us leverage AI safely to deliver high-quality software faster. Attention on backend – business and API layer. What you’ll do Design & build: Lead development of distributed services in .NET 8 / C# (ASP.NET Core), including REST/gRPC APIs, background workers, and event-driven components. Cloud architecture: Implement cloud-native patterns on AWS (e.g., ECS/EKS/Lambda, API Gateway, RDS/Aurora PostgreSQL, S3, SQS/SNS/EventBridge, CloudWatch, KMS, Secrets Manager, Cognito/SSO). Data & performance: Model schemas in PostgreSQL, optimize queries/indices, tune performance, and design migrations and data retention strategies. Security & compliance: Build with HIPAA in mind—least-privilege IAM, encryption in transit/at rest, audit logging, PHI data handling, BAA considerations, and secure SDLC practices. Quality & delivery: Champion CI/CD (GitHub Actions/CodeBuild/CodePipeline), IaC (Terraform/CDK/CloudFormation), automated testing (unit/integration/contract), and safe feature-flag rollouts. Observability: Establish metrics, logs, and traces (OpenTelemetry) with actionable dashboards and alerting; lead incident response and postmortems. Technical leadership: Run design reviews, set coding standards, perform thoughtful code reviews, and mentor a small team of engineers. AI First Mentality: Safely apply AI tools (code assistants, test generation, static analysis, documentation) to accelerate delivery—respecting PHI boundaries and vendor policies. Collaboration: Work closely with Product, Security/Compliance, Customer Success, and clinician stakeholders to translate needs into resilient designs. Our stack Backend: .NET 8 (C#), ASP.NET Core (REST/gRPC), EF Core/Dapper, MediatR/CQRS where it fits Frontend: React (TypeScript), Fluent UI, Vite/Webpack, Jest, React Testing Library Data: PostgreSQL, Redis, S3 (cold storage); potential Redshift/Athena for analytics Infra/DevEx: AWS, Docker, Terraform or CDK, GitHub Actions, OpenTelemetry, Grafana/CloudWatch Clean Code, Architecture & Design Patterns We hold a high bar for clarity, maintainability, and long-term agility. Principles we practice SOLID, DRY, KISS, YAGNI—favor simple, composable solutions over cleverness. Clean Architecture / Hexagonal boundaries: keep the domain independent of frameworks; depend on abstractions; isolate external concerns (DB, AWS, UI) behind ports/adapters. Secure-by-design: least-privilege IAM, safe handling of secrets, auditability, and privacy-by-default patterns appropriate for HIPAA. Coding standards Small, focused classes/functions with intention-revealing names; avoid primitive obsession and Law-of-Demeter violations. Prefer immutability and pure functions where practical; inject dependencies; avoid shared mutable state. Consistent formatting (EditorConfig, dotnet format) and analyzers (Roslyn/Sonar) enforced in CI. Design patterns (used judiciously) Creational: Factory, Builder for complex object construction. Structural: Adapter, Facade, Decorator to compose behavior without inheritance. Behavioral: Strategy, Command, Observer, Mediator (e.g., MediatR) to decouple flows. Architectural: CQRS where it adds value; domain events; anti-corruption layers between bounded contexts. Cloud/resilience: Circuit Breaker, Retry, Timeout, Bulkhead (e.g., Polly); Outbox pattern and idempotency for message-driven workflows; Saga/Process Manager for long-running, multi-service transactions. Performance: Cache-aside (Redis), pagination/streaming, backpressure for event consumers. Testing & quality Pragmatic TDD/test-first when it reduces risk; comprehensive unit, integration, and contract tests; UI component tests (React Testing Library/Jest). Observability baked in: structured logs, metrics, traces (OpenTelemetry) with actionable SLOs. Security and quality gates in CI (SAST/DAST, dependency scanning, secrets scanning). Architecture Decision Records (ADRs) and short RFCs for significant changes. What this looks like day-to-day Write code a teammate can extend in 6 months without a meeting. Choose patterns intentionally—explain trade-offs, avoid over-engineering, and delete complexity when it no longer pays for itself. Use AI assistants responsibly (no PHI) for rote tasks—tests, boilerplate, refactor suggestions—while you own the design thinking. What success looks like (first 6–12 months) Ship a HIPAA-ready MVP service to production with SLOs and dashboards. Reduce lead time for changes and MTTR through CI/CD, testing, and on-call hygiene. Establish engineering patterns (service templates, linting, PR workflows) that the team loves to use. Demonstrate practical AI use that measurably cuts cycle time without risking PHI. Required qualifications 7+ years building production systems; 3+ years in a lead role. Expert in .NET/C# and ASP.NET Core for high-throughput, cloud-hosted services. Strong AWS experience designing secure, cost-efficient architectures. Solid PostgreSQL skills: schema design, performance tuning, migrations. Hands-on with CI/CD and IaC (GitHub Actions, Terraform/CDK, Docker). Proven ownership of production systems (incident response, postmortems). Working knowledge of HIPAA concepts (PHI handling, auditability, BAAs, and logging). Excellent communication: clear design docs, pragmatic trade-offs, and stakeholder alignment. Ability to speak up and express opinions or concerns in a positive and constructive manner. Proven use of AI coding assistants, prompt engineering for dev workflows, or internal guardrails for safe AI usage. Nice to have Experience in hospital/health-tech, HITRUST/SOC 2, and secure SDLC tooling. Event-driven architectures (SQS/SNS/EventBridge), gRPC, and background processing. Frontend performance/accessibility expertise and design systems experience. Observability at scale (log aggregation, tracing, SLO/SLA design). Data warehousing/ELT exposure; analytics in regulated environments. Soft skills we value Product mindset: You empathize with clinicians and hospital workflows and sweat usability and reliability. Technologist spirit: Passionate about new technologies; you evaluate tools critically and adopt them when they add real value. AI-savvy pragmatism: You thoughtfully leverage AI to speed coding/testing/docs, and you know when not to. Bias for action: You ship iteratively, automate the boring parts, and leave systems better than you found them. Leadership & mentorship: You elevate teammates through pairing, feedback, and clear guidance. Ownership & accountability: You take responsibility end-to-end—from design to run-time. Communication: You write crisp RFCs, explain trade-offs simply, and collaborate across functions. Compensation & benefits Competitive salary + equity Medical, dental, vision • 401(k) Learning budget (including AI tools and cloud certifications) “Lead Software Engineer — Healthcare.” Business Unit: Computrition Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies. << Back to Career Site

Design, build, secure, and scale a multi-tenant PostgreSQL database platform on AWS for a HIPAA-compliant cloud-native SaaS product, collaborating with engineering teams and ensuring performance, reliability, security, and observability. | 7+ years of production PostgreSQL experience with multi-tenant SaaS, AWS cloud database management, strong security and compliance knowledge (HIPAA preferred), .NET integration skills, automated testing, and excellent communication. | Job Description: Senior Database Engineer (PostgreSQL) — Cloud-Native .NET / AWS (HIPAA) Computrition - Jonas Software (https://www.computrition.com/) Location: Remote (U.S.) or Hybrid • Team: Engineering • Reports to: Senior Director of Engineering • Partners with: Lead Software Architect and Lead Software Engineer About this role We’re building a cloud-native SaaS platform for hospitals and healthcare providers. You’ll be the PostgreSQL expert partnering with our Lead Software Architect to design, build, secure, and scale a multi-tenant data platform that powers our .NET services and React + Fluent UI applications—running on AWS and operating under HIPAA. What you’ll do Own the database architecture for a multi-tenant SaaS: select and implement tenancy model(s) (e.g., RLS per tenant, schema-per-tenant, or database-per-tenant), design schemas, and define migration/versioning strategies for safe, zero-downtime releases. Raise the performance ceiling: index strategies, partitioning, connection pooling (e.g., PgBouncer), query tuning (EXPLAIN/ANALYZE), caching patterns, and workload isolation for noisy-neighbor control. Build for reliability: set RTO/RPO targets; design backup, PITR, DR, and blue/green or expand-migrate-contract rollout patterns. Embed security & compliance: encryption in transit/at rest, least-privilege access, secrets management, audit logging, PHI handling, and HIPAA-aligned controls and documentation. Productionize on AWS: stand up and tune Aurora/RDS for PostgreSQL; integrate VPC, subnets, SGs, KMS, CloudWatch/CloudTrail; advise on ECS/EKS/Fargate service patterns that affect DB workload. Level-up developer experience: define database interfaces for .NET services (EF Core/Dapper), enforce SQL and migration conventions, and enable efficient local/dev/test workflows (containers, seed data). Test like you mean it: establish automated database testing—pgTAP or equivalent for unit tests, migration tests in CI, and load/perf testing harnesses (e.g., pgBench/k6) tied to release criteria. Observability & SLOs: build dashboards and alerts for latency, throughput, autovacuum, bloat, locks, and error budgets; drive incident reviews and continuous tuning. Partner & influence: work shoulder-to-shoulder with our architect, app engineers, QA, and security to ship features that are correct, fast, and safe—while advocating best practices. AI First Mentality: Use modern AI tools to draft queries/migrations/tests, explain query plans, generate fixtures, and accelerate root-cause analysis—responsibly and securely. Tech you’ll touch Database: PostgreSQL (JSONB, RLS, partitioning, logical replication), PL/pgSQL, pg_stat_statements, extensions as needed. AWS: Aurora PostgreSQL / RDS, KMS, Secrets Manager/Parameter Store, CloudWatch, CloudTrail, IAM, S3; (nice: Lambda, ECS/EKS/Fargate). Platform & CI/CD: Docker, GitHub Actions/CodeBuild/CodePipeline, IaC (Terraform or CloudFormation), feature flags. Testing/Perf: pgTAP (or similar), pgBench, k6/Gatling/JMeter, EXPLAIN/ANALYZE, pgbouncer/pgpool. What you’ll bring Must-haves 7+ years owning PostgreSQL in production at scale for a SaaS product. Demonstrated expertise in multi-tenant design (RLS, schema or DB-per-tenant), with opinions on trade-offs. Proven track record of query and schema optimization, indexing, partitioning, and connection management. Hands-on experience running PostgreSQL on AWS (Aurora or RDS) and tuning for throughput & cost. Strong security mindset: access control, secrets, encryption, auditing; experience operating under compliance frameworks (HIPAA preferred, but experience within any regulated industry). Experience enabling .NET services to use Postgres effectively (EF Core, Dapper, migrations). Habit of building automated testing for databases and performance/load gating in CI/CD. Excellent communicator who can write clear design docs, propose standards, and influence cross-functional teams. Ability to speak up and express opinions or concerns in a positive and constructive manner. AI First Mentality on developing schema design, migration strategies and automated testing for performance. Nice-to-haves Healthcare/HIPAA domain experience or any regulated industry (BAAs, audit readiness, PHI data handling). Experience with zero-downtime migration patterns, logical replication, change data capture. Exposure to data warehousing/analytics pipelines or near-real-time eventing. PostGIS, TimescaleDB, or other Postgres extensions in production. Oracle experience as current database schema resides within Oracle Migration experience from one database system to another. Soft skills we value Technologist at heart: curious, pragmatic, and energized by learning—and by applying new tech and AI tools to deliver value faster. Security & quality advocate: champions best practices without slowing the team. Ownership & bias for action: you sweat the details, unblock yourself, and ship. System thinker: balances correctness, performance, and operability; designs for the “2 a.m. page.” Collaborative & kind: brings others along—mentors, documents, and gives/receives feedback well. What success looks like (first 90–120 days) A documented tenancy and migration strategy aligned with product roadmap. Baseline performance SLOs and dashboards with actionable alerts. CI/CD checks that run DB unit tests, migration tests, and load tests per PR/release. Measurable latency/throughput improvements on critical paths and a plan for continuous tuning. A clear security posture: role model, secrets rotation plan, audit logging, and DR runbook. #LI-VL1 Business Unit: Computrition Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies. << Back to Career Site

Provide timely application and basic technical support to customers, deliver training, and manage customer cases including after-hours support. | Entry-level customer success experience, knowledge of POS systems and Microsoft Windows, CRM experience preferred, strong communication and organizational skills. | Job Description: Customer Success Representative CommonCents - Jonas Software (https://www.ccents.com/) Remote in the USA THE COMPANY Common CENTS™ Solutions is a leading provider of Enterprise Hospitality Solutions to the Healthcare, Senior Living, and Business Dining industries. The corporate office is located in Ridgeland, MS, with a satellite office in Marietta, GA. Common CENTS software systems are designed to provide convenience, increased efficiency, and savings in the foodservice and meal plan operations for healthcare, senior living, and business dining environments. We provide POS systems, cashless campus solutions, meal plan management, patient dining software and more. THE POSITION We are seeking a dedicated professional for the position of Customer Success Representative. The successful candidate will be an integral part of the CCS Team in a high growth organization. This is an exciting opportunity for an individual looking for a fast-paced environment where experience in the food service and or nutrition field is highly regarded. Beyond direct interaction with our customers, this individual will work with internal departments to ensure customer needs are being met in a timely manner. To succeed in this role, this individual must have an intense passion and focus on customer success. JOB RESPONSIBILITIES Reporting to the Director of Customer Success, the core responsibilities of the position are as follows: • Provide timely and efficient application and basic technical support to existing customers via phone, web, or email. • Must be able to multi-task in a face-paced environment, set priorities within time constraints and complete assigned tasks on time. • Must be able to learn and retain knowledge quickly. Problem solving and troubleshooting skills are a must. • Deliver courteous and professional message with the ability to deliver an A+ customer experience • Provide basic training to customers on installed products. • Call case management may require work outside normal business hours. • Participation in our afterhours support on call program. • Other duties as needed. JOB QUALIFICATIONS: • The ideal candidate must have a proven track record of consistently exceeding established measurements for goals and objectives, as well as, integrity and trust, perseverance and a passion for getting the job done. • Knowledge of POS Applications such as Micros/GEMpos is a plus • Preferred candidates will have a strong background in Microsoft windows operating systems. • BS/BA in related field, Business or Technical - recommended but not required • Microsoft SQL knowledge is a plus. • Experience with CRM software is preferred, as extensive use of Salesforce.com required. • Excellent verbal and written communication skills • Strong organizational, time-management, attention to detail and interpersonal skills • Must possess an enthusiastic personality and foster a positive work environment • Work as a team player with a customer-focused attitude Position includes a base salary (based on experience) and is bonus eligible. Company provides computer, mobile phone expense for on-call participation, and bi-monthly expense reimbursements. A comprehensive benefits package is also included. If you feel that you are the Team Player that we are looking for, please submit your resume and a one-page letter stating why you think you are the candidate that we are looking for. As part of Common CENTS’s evaluation, candidates will be required to complete a background information check, prior to any offer being extended. #LI-VL1 Business Unit: CommonCENTS Solutions Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies. << Back to Career Site

The Implementation & Support Specialist will install, configure, and train customers to ensure a smooth business transition while providing ongoing customer support. They will build and maintain client relations, consult on work processes, and proactively assess customer needs throughout the onboarding process. | Candidates should have a college or university degree in Accounting, Information Technology, or equivalent experience, along with a passion for technology and helping others. Effective communication skills, problem-solving abilities, and experience in the club industry or with Jonas Club Management Software are considered assets. | Job Description: Implementation & Support Specialist Jonas Club – Project Synergy USA/Canada POSITION You care about helping small business owners (and enterprise clients) reach their dreams. You sweat the details of their issues and truly care about the customer experience. In fact, you do whatever’s needed to help our customers succeed. You’re a terrific listener, a diplomatic negotiator, and a discerning communicator. You see what needs to be done and you're motivated to do it without direction, at the same time looking for opportunities to share ideas and pitch in on others’ projects. You take customer feedback as a challenge to get it right and get joy from building a product that customers love. The ideal candidate will be self-motivated, independent, customer focused with the ability to set priorities. The candidate will also be a strong communicator, a problem solver, one who listens, and has patience and composure when dealing with clients. The position will also involve strong collaboration with colleagues in all areas of our business including software development, customer support, and sales to help ensure our client’s needs are being fulfilled. JOB RESPONSIBILITIES: Install, Configure, and Train our customers with the highest quality service to ensure a smooth business transition. Outside of implementation projects, you will be available for customer support through designated channels; striving to maintain service level agreements. Build and maintain Client relations; understanding and motivating clients through integrity and trust Consult with clients and review their current work process to assess their needs Assist clients to create and meet milestones while continuing to monitor project budgeted hours Discuss requirements and explain functionality to both technical and non-technical individuals or groups Proactively assess, clarify, and deliver on customer needs, driving towards the success of their business and our partnership with them throughout the onboarding process. Maintain an understanding of our internal applications, processes, customer products, and customer-facing websites JOB QUALIFICATIONS: College or University Degree in Accounting, Information Technology, or equivalent professional experience You love technology. And you have acquired technical learning. Tell us about it. You are passionate about helping others You are good at problem solving…and you enjoy it! Effective verbal and written communication skills Excellent organizational skills and time management Experience in the Club industry would be considered an asset Knowledge of Jonas Club Management Software would be considered an asset Must be willing to travel up to 50% of the time Business Unit: Jonas Club USA Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies. << Back to Career Site

Install, configure, train customers, provide ongoing support, manage client relations, and collaborate across teams to ensure customer success. | College degree or equivalent experience, strong communication and organizational skills, passion for technology and helping others, willingness to travel up to 50%, and knowledge of Jonas software is a plus. | Job Description: Implementation & Support Specialist Jonas Club – Project Synergy USA/Canada POSITION You care about helping small business owners (and enterprise clients) reach their dreams. You sweat the details of their issues and truly care about the customer experience. In fact, you do whatever’s needed to help our customers succeed. You’re a terrific listener, a diplomatic negotiator, and a discerning communicator. You see what needs to be done and you're motivated to do it without direction, at the same time looking for opportunities to share ideas and pitch in on others’ projects. You take customer feedback as a challenge to get it right and get joy from building a product that customers love. The ideal candidate will be self-motivated, independent, customer focused with the ability to set priorities. The candidate will also be a strong communicator, a problem solver, one who listens, and has patience and composure when dealing with clients. The position will also involve strong collaboration with colleagues in all areas of our business including software development, customer support, and sales to help ensure our client’s needs are being fulfilled. JOB RESPONSIBILITIES: • Install, Configure, and Train our customers with the highest quality service to ensure a smooth business transition. • Outside of implementation projects, you will be available for customer support through designated channels; striving to maintain service level agreements. • Build and maintain Client relations; understanding and motivating clients through integrity and trust • Consult with clients and review their current work process to assess their needs • Assist clients to create and meet milestones while continuing to monitor project budgeted hours • Discuss requirements and explain functionality to both technical and non-technical individuals or groups • Proactively assess, clarify, and deliver on customer needs, driving towards the success of their business and our partnership with them throughout the onboarding process. • Maintain an understanding of our internal applications, processes, customer products, and customer-facing websites JOB QUALIFICATIONS: • College or University Degree in Accounting, Information Technology, or equivalent professional experience • You love technology. And you have acquired technical learning. Tell us about it. • You are passionate about helping others • You are good at problem solving…and you enjoy it! • Effective verbal and written communication skills • Excellent organizational skills and time management • Experience in the Club industry would be considered an asset • Knowledge of Jonas Club Management Software would be considered an asset • Must be willing to travel up to 50% of the time Business Unit: Jonas Club USA Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

Identify and pursue new sales opportunities, build relationships with decision-makers, deliver tailored sales presentations, manage pipeline and forecasts, and ensure smooth sales-to-support transitions. | 5+ years B2B software sales experience focused on new business, strong prospecting and negotiation skills, proficiency with Salesforce, and preferably legal tech industry experience. | Job Description: Account Executive BEC Legal System - Jonas Software Remote ABOUT THE ROLE The Account Executive (New Business) will focus on generating new revenue by identifying, qualifying, and closing opportunities with prospective customers. This role is heavily focused on new client acquisition - hunting for opportunities, building relationships, and converting prospects into long-term BEC clients. This role requires a self-starter with strong prospecting, presentation, and closing skills. The Sales Rep will represent BEC’s full portfolio of solutions and services, ensuring that client needs are understood and addressed effectively. Accountabilities & Responsibilities Identify and pursue new sales opportunities through prospecting, cold calling, networking, and lead follow-up. Build and maintain strong relationships with decision-makers at target accounts. Deliver compelling sales presentations and demonstrations tailored to client needs. Work with internal teams to scope solutions and set client expectations. Consistently achieve or exceed assigned sales quotas for new business. Maintain accurate pipeline and activity tracking in Salesforce. Provide timely and accurate sales forecasts. Ensure a smooth transition from sales to post-sale support teams. Represent BEC at industry events, trade shows, webinars, and conferences as needed. Work Conditions Remote / up to 40% travel required ABOUT THE CANDIDATE Qualifications & Experience 5+ years of B2B software sales experience, with a focus on new business acquisition Proven track record of meeting or exceeding sales quotas Strong prospecting and negotiation skills Experience selling in complex or solution-based environments preferred Proficiency with Salesforce or other CRM tools Legal tech industry experience a strong asset Personal Traits A determined self-starter who thrives in a hunter role Strong organizational and time management skills Excellent communication and presentation abilities Resilient, adaptable, and results-oriented High integrity, professionalism, and client focus #VI-LI1 Business Unit: BEC Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies. << Back to Career Site

The Account Coordinator assists the Marriott Client Services team in achieving success for client projects by facilitating requests and supporting Account Managers. They are responsible for building strong relationships with clients and ensuring timely completion of projects. | Candidates should have a Bachelor’s Degree in Marketing, Communications, or Business, or equivalent experience. Strong knowledge of digital marketing and excellent customer relationship skills are essential. | Job Description: Account Coordinator, Marriott CS Summary of Position: The Account Coordinator’s role is to help our Marriott Client Services team achieve success for our Marriott client projects daily. The right candidate will bring a positive attitude, dependability, people skills, organizational skills and computer skills (particularly Microsoft Office Suite, Salesforce, and Internet technologies). This position requires enhanced administrative skills and must be detail oriented. The Account Coordinator should also possess a strong interest in client-facing interactions. Vizergy offers a competitive compensation plan including personal time and tenure-based incentive plans. Compensation will be commensurate with experience. Duties & Responsibilities: Responsible for helping hotel and resort clients achieve their strategic goals and maximize online visibility through supporting the Account Managers Facilitate client requests such as website updates, strategy changes, etc. Assist Account Managers in retaining accounts through the development of strong relationships with key decision makers and users within an organization Assist Account Managers in providing strategic recommendations to improve client’s online visibility Collaborate with the Team Leads and Account Managers to ensure prioritization of assigned tasks Responsible for the timely completion of all assigned projects and tasks Continual learning of our products and services with the objective of providing solutions to reach our clients digital marketing goals Responsible for providing the highest level of customer service possible Qualifications: Bachelor’s Degree in Marketing, Communications, or Business from an accredited college or equivalent experience Knowledge of Digital Marketing with strong Internet research skills Analytical and reporting skills Excellent customer relationship skills with the ability to grow and retain strategic accounts Ability to wear multiple hats Outstanding verbal / written communication and presentation skills Works well in a team environment and is a self-starter Excellent time management skills and the ability to prioritize tasks appropriately. Business Unit: Vizergy Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Temporary (Fixed Term) More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies. << Back to Career Site

The AI Developer will design and implement a robust AI infrastructure to support a new project, focusing on developing and optimizing retrieval-augmented generation systems. They will collaborate with cross-functional teams to integrate AI capabilities and ensure the security and privacy of AI models and data. | Candidates should have proven experience building production-ready AI infrastructure and strong knowledge of retrieval-augmented generation systems. Proficiency with large language models and vector databases, along with excellent problem-solving and communication skills, is essential. | Job Description: Position If you are interested in working for a fun, small development shop that sells software to the wine industry, then we are right for you. If you want the feel of a small company but with the funding security of a large corporation, then we might be what you are looking for. Our ideal candidate would be someone who can immediately impact the team by owning application solutions. We are seeking an experienced AI Developer to build and deploy the infrastructure for a new AI project. The ideal candidate will have a strong foundation in machine learning technologies, with particular expertise in modern large language model (LLM) techniques and frameworks. You will be responsible for developing and implementing AI solutions, including retrieval-augmented generation (RAG), training and fine-tuning models, and working with vector databases. Additionally, you will work with contextual retrieval and hybrid search, and utilize agentic frameworks such as LangChain, LlamaIndex, or Semantic Kernel. Key Responsibilities: Design and implement a robust AI infrastructure to support our new project. Develop and optimize RAG (Retrieval-Augmented Generation) systems. Configure and manage vector databases for efficient similarity search. Implement contextual retrieval and hybrid search solutions. Work with LLM technologies, including fine-tuning and deployment. Build agentic AI systems using modern frameworks. Collaborate with cross-functional teams to integrate AI capabilities. Ensure the security and privacy of AI models and data. Implement LLMOps best practices for model deployment, monitoring, and maintenance. Utilize domain knowledge to tailor LLM solutions to business-specific needs and enhance revalance Develop and implement Named Entity Recognition (NER) systems, including Zero-shot NER techniques Design and implement Text-to-SQL capabilities that leverage LLMs to transform natural language questions into executable SQL queries. Stay up-to-date with the latest advancements in AI technologies and methodologies. Required Skills & Experience: Proven experience building production-ready AI infrastructure. Strong knowledge of Retrieval-Augmented Generation (RAG) systems. Experience working with and fine-tuning Large Language Models (LLMs). Proficiency with vector databases (e.g., Pinecone, Weaviate, Milvus). Hands-on experience with contextual retrieval and hybrid search techniques. Working knowledge of agentic frameworks such as LangChain, LlamaIndex, or Semantic Kernel. Strong programming skills in Python and relevant ML libraries. Experience with cloud infrastructure deployment (AWS, GCP, or Azure). Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills and the ability to convey complex technical concepts to non- technical stakeholders. Knowledge of security best practices for AI applications, including data protection, access control, and monitoring. Familiarity with LLMOps practices, including model deployment, monitoring, and maintenance. Experience with Named Entity Recognition (NER) systems, including Zero-shot NER. Preferred Qualifications: Degree in Computer Science, Machine Learning, or a related field. 3+ years of experience in ML/AI development roles. Contributions to open-source AI projects. Experience with prompt engineering and LLM evaluation metrics. Familiarity with containerization and microservices architecture. Experience with modeling and large-scale data processing tools such as PyTorch, TensorFlow, scikit-learn, Spark MLLib, PySpark, MxNet, numpy, scipy, etc. Knowledge of data preprocessing techniques and tools such as Hadoop, Spark, etc. Familiarity with natural language processing (NLP) and computer vision for generative AI applications Experience with adversarial risk assessment and mitigation. Understanding of ethical AI practices and responsible AI deployment Business Unit: Innovative Computer Solutions Inc Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies. << Back to Career Site

The Account Coordinator assists the Marriott Client Services team in achieving success for client projects by facilitating requests and supporting Account Managers. They are responsible for maintaining strong relationships with clients and ensuring timely completion of projects. | Candidates should have a Bachelor’s Degree in Marketing, Communications, or Business, or equivalent experience. Knowledge of digital marketing and strong customer relationship skills are essential for this role. | Job Description: Account Coordinator, Marriott CS Summary of Position: The Account Coordinator’s role is to help our Marriott Client Services team achieve success for our Marriott client projects daily. The right candidate will bring a positive attitude, dependability, people skills, organizational skills and computer skills (particularly Microsoft Office Suite, Salesforce, and Internet technologies). This position requires enhanced administrative skills and must be detail oriented. The Account Coordinator should also possess a strong interest in client-facing interactions. Vizergy offers a competitive compensation plan including personal time and tenure-based incentive plans. Compensation will be commensurate with experience. Duties & Responsibilities: Responsible for helping hotel and resort clients achieve their strategic goals and maximize online visibility through supporting the Account Managers Facilitate client requests such as website updates, strategy changes, etc. Assist Account Managers in retaining accounts through the development of strong relationships with key decision makers and users within an organization Assist Account Managers in providing strategic recommendations to improve client’s online visibility Collaborate with the Team Leads and Account Managers to ensure prioritization of assigned tasks Responsible for the timely completion of all assigned projects and tasks Continual learning of our products and services with the objective of providing solutions to reach our clients digital marketing goals Responsible for providing the highest level of customer service possible Qualifications: Bachelor’s Degree in Marketing, Communications, or Business from an accredited college or equivalent experience Knowledge of Digital Marketing with strong Internet research skills Analytical and reporting skills Excellent customer relationship skills with the ability to grow and retain strategic accounts Ability to wear multiple hats Outstanding verbal / written communication and presentation skills Works well in a team environment and is a self-starter Excellent time management skills and the ability to prioritize tasks appropriately. Business Unit: Vizergy Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies. << Back to Career Site

Lead and develop compliance programs for fintech payment products, ensure regulatory adherence, manage compliance risks and audits, and lead a compliance team. | 10+ years in compliance or risk management in fintech or payment processing, knowledge of US financial regulations, leadership experience, and relevant certifications preferred. | Job Description: Business Title: Directory of Compliance Company: Constellation Payment Processing (CPP) Location: Hatboro, PA - Remote We are seeking a strategic and forward-thinking Director of Compliance to lead and evolve our fintech compliance program. This role will oversee regulatory compliance across our suite of payments products, and future expansions into other payment services. The ideal candidate will be a proactive leader with deep knowledge of payment regulations and a passion for enabling innovation while maintaining regulatory integrity. JOB RESPONSIBILITIES Lead the development and execution of compliance programs for fintech products such as: ACH processing as a Third-Party Sender Credit card processing in a payfac model Prepaid and commercial cards Bill pay solution for AP (including ACH, virtual card and check) Canadian payment processing (ACH and credit card) Ensure compliance with federal and state regulations, including PCI-DSS, BSA/AML, UDAAP, HIPAA, NACHA, RPAA(CA) and money transmitter licensing requirements. Provide education and guidance to Risk/Underwriting teams regarding regulations. Serve as a compliance advisor to product and engineering teams during product development and enhancement cycles. Coordinate with the security team on policies, procedures and audits. Oversee compliance risk assessments, audits, and testing programs. Manage due diligence requests from bank or payment partners. Establish and oversee a vendor management program. Monitor regulatory changes and communicate implications to relevant stakeholders. Escalate key compliance risks to executive leadership and any relevant committees. Build and manage a high-performing compliance team. Collaborate cross-functionally with Legal, Risk, Product, and Operations teams to ensure awareness and adherence to regulation requirements and company policy. Evaluate the efficiency of compliance controls and improve upon them continuously. Draft, modify and coordinate approval of company security policies. Develop and maintain relationships with auditors, sponsor banks and regional payment associations. JOB QUALIFICATIONS: BS/BA degree (e.g., Computer Science/Engineering, Accounting, Business, etc.) preferred. 10+ years of experience in compliance or risk management, preferably in fintech, banking-as-a-service (BaaS), or payment processing services. One or more industry related certifications (CISA, AAP, etc) preferred. Strong understanding of U.S. financial regulations and licensing requirements. Proven leadership and team management experience. Excellent communication, analytical, and problem-solving skills. Polished technical skills to navigate a complex, robust and versatile environment. Strong project management, analytical, and time management skills with superb attention to detail Business Unit: Jonas Financial Services Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies. << Back to Career Site