Jerry

Partner with product, engineering, and data teams to improve AI interactions and optimize messaging systems. | Requires 5+ years in management consulting, product management, data analytics, or operations, with comfort in technical discussions, data-driven mindset, and passion for AI. | Job Description: • Partner closely with our Product, Engineering, and Data Science teams to create lovable AI interactions • Analyze data to identify and prioritize improvements to core messaging systems • Identify bottlenecks to shape prompt engineering best practices and technical roadmap • Stay on top of AI trends and best practices to make strategic decisions Requirements: • 5+ years of experience in management consulting, technical product management, data analytics, or operations at a fast-paced startup. • Comfortable in technical conversations and can translate complex ideas into simple terms. • Data-driven and comfortable diving into data to answer own questions. • Ownership of metrics with a constant seeking of improvement. • Passionate about AI and an early adopter of the latest technologies. Benefits: • Health, dental, and vision coverage • Paid time off • Paid parental leave • 401(K) plan with employer matching • Wellness benefits • Equity opportunities

Respond to inbound customer calls, process service requests, and assist with policy questions to retain policyholders. | At least 2 years of call center experience and a passion for helping others. | Job Description: • Respond to inbound calls from existing customers • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy • Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation Requirements: • 2+ years of experience working in a call center environment • Passionate about helping others Benefits: • We will pay for your P&C license (expected within 60 days after starting) • Medical, dental, vision insurance, 401K match • Ability to work remotely (we provide work equipment) • Ongoing training and mentorship from our leadership team

Lead strategy and execution for the insurance quoting engine and marketplace growth, manage teams, and collaborate cross-functionally to scale the business. | 7+ years management consulting from top firms preferred, 2+ years people management, quantitative degree preferred, strong problem-solving and communication skills. | Description: • Report directly to VP of Insurance Operations and own systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance • Work cross-functionally with product, engineering, and analytics to create a seamless user experience • Ensure ongoing carrier success to drive outcomes for the insurance marketplace (loss ratio, retention, and conversion) • Scale core insurance business and help grow customers from 5M to 50M and build toward a $10B business • Shape strategy of the insurance marketplace and influence category-defining product decisions • Hire and manage teams to execute on marketplace growth initiatives Requirements: • Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc) (preferred) • 7+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) • Track record of hiring and managing high-performing teams • At least 2 years of experience as a people manager • Legally authorized to work in the U.S. or Canada (applicants must indicate work authorization and visa sponsorship status) • Structured framework for problem-solving and live by first principles • Comfortable communicating with technical stakeholders, business partners, and the company’s C-suite • High personal and team performance standards and pursuit of excellence Benefits: • You could work anywhere • Base Annual Pay $170K – $230K • Offers Equity • Health, dental, and vision coverage • Paid time off • Paid parental leave • 401(K) plan with employer matching • Wellness benefits • Opportunities for equity grants • Comprehensive benefits package to regular employees

Support the VP of HR with employee lifecycle management, event planning, internal communications, HR administrative tasks, and process improvements. | Bachelor's or Master's in HR or related field, 0-2 years HR experience (excluding internships), strong communication, detail-oriented, and ability to handle sensitive information. | Description: • Serve as Executive Assistant to the VP of HR and be a critical member of the People team • Support end-to-end employee lifecycle, from onboarding new hires to managing employee transitions • Plan, organize, and execute company-wide and team events (offsites, in-person and virtual events) and culture-building initiatives • Draft and distribute internal communications such as company-wide newsletters and periodic company updates • Ensure data accuracy and integrity within HR systems and records • Handle administrative HR tasks including I-9 verification, benefits administration, and employment verification letters • Proactively identify opportunities to streamline People Operations workflows and leverage AI/tools to automate backend processes • Empower teams and support the overall People Operations function to scale with company growth Requirements: • Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, Sociology, or a related field • 0-2 years of experience in HR, People Operations, or related (EXCLUDING internships), ideally within a fast-paced startup environment • Excellent communicator, both written and live • Meticulous and detail-oriented • Well-organized and able to support multiple projects and teams while balancing excellence and speed • Thrive in ambiguity and fast-paced environments • Resourceful and creative; takes initiative to get things done well the first time • Mature and professional; can handle sensitive information with discretion • Ability to support onboarding, I-9 verification, benefits administration, and employment verification letters • Must be legally authorized to work in the U.S. or Canada; will need to disclose visa sponsorship status • Application requires Name, Email, Resume, and LinkedIn Profile URL (form fields) Benefits: • Health, dental, and vision coverage • Paid time off • Paid parental leave • 401(K) plan with employer matching • Wellness benefits • Opportunities for equity grants • Comprehensive benefits package to regular employees (part-time, contract, or freelance roles may not be eligible for certain benefits)

Manage day-to-day PR operations, drive organic growth through SEO and AI strategies, and monitor community feedback to inform product and engineering teams. | Bachelor's degree in journalism, communications, PR or related field, early-career experience, resourcefulness, agility, and persistence in a fast-paced startup environment. | OverviewWe'd love to hear from you if you like making an impact from day one and being part of a Forbes Top Startup Employer. This opportunity is with Jerry.ai, a startup with strong traction and mentorship from serial entrepreneurs and leaders from major companies. About the opportunity: We’re looking for a Public Relations & Content Associate to join our Organic Growth team and help shape how the world sees Jerry. This isn’t your typical PR role—it’s a chance to get in on the ground floor and help us build our media and content strategy from scratch. Your responsibilities will evolve, but you’ll tackle a wide range of projects, from strategic media outreach to content strategy. This role sits at the intersection of AI, SEO, and media. It’s ideal for an early-career professional who is comfortable with change and ambiguity in a fast-moving, evolving landscape. You’ll join a team that’s learning and building in real-time. If you’re a self-starter who thrives in fast-moving environments, keeps up with the news cycle, and wants hands-on experience in startup growth, we’d love to meet you.This is a fully remote full-time role with options to work onsite (we have offices in Palo Alto, Toronto, and New York).What Youll DoHandle Public Relations: Work on day-to-day PR operations across consumer, tech, business, and trade outlets. Monitor news cycles, update media lists, track coverage, and build relationships with key journalists.Drive Organic Growth: Contribute to our SEO and AEO (answer engine optimization) strategies, including experimenting with new AI-assisted workflows.Listen to Our Audience: Monitor app reviews and community feedback to respond to comments, identify trends, and flag key insights for our product and engineering teams.Ideal ProfileYou’re Resourceful & Proactive: Youre fast, curious, and resourceful. You bring solutions and are always looking for ways to improve.You’re Agile: You thrive in a fast-paced environment and can juggle multiple priorities while pivoting as media and tech landscapes evolve.You’re Determined: Youre persistent and resilient. When you face setbacks, you adapt your approach and keep moving forward without losing momentum.You have a Bachelors degree, preferably in journalism, communications, PR, or a related field.Bonus: You have experience in a newsroom, PR agency, or startup environment.Note: While we appreciate your interest and application, only applicants under consideration will be contacted.Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.aiAbout Jerry.aiJerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners’ needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious, and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. #J-18808-Ljbffr

Manage daily PR operations, build media relationships, contribute to SEO and AI-driven content strategies, and gather user feedback for product teams. | Bachelor's degree in journalism, communications, PR or related field, with bonus points for newsroom, PR agency, or startup experience. | We'd Love To Hear From You If You LikeMaking a big impact on day one with a Forbes Top Startup EmployerWorking at a startup that has traction ($240M in funding | 60X revenue growth in 6 years)Mentorship from serial entrepreneurs and leaders from companies like Nvidia, Amazon, Nerdwallet, McKinsey, Bain, BCG, Better, etc.About The OpportunityWe're seeking a Junior Public Relations & Content Associate to join our Organic Growth team. This role involves shaping how the world perceives Jerry, with responsibilities spanning media outreach and content strategy. It's an evolving role ideal for someone eager to learn at the intersection of AI, SEO, and media, in a fast-paced startup environment.This fully remote, full-time role offers options to work onsite in Palo Alto, Toronto, or New York.What You'll DoHandle day-to-day PR operations across various outlets, monitor news cycles, update media lists, and build relationships with journalists.Contribute to our SEO and AEO strategies, experimenting with AI-assisted workflows to enhance visibility.Monitor app reviews and community feedback to gather insights for product and engineering teams.Ideal ProfileResourceful and proactive, with a solution-oriented mindset.Agile, thriving in fast-paced, evolving environments.Persistent and resilient, able to adapt after setbacks.Bachelor's degree in journalism, communications, PR, or related field.Bonus: Experience in a newsroom, PR agency, or startup environment.While we appreciate your interest, only shortlisted applicants will be contacted.Jerry.ai is an Equal Employment Opportunity employer, committed to diversity and inclusion. We provide reasonable accommodations for individuals with disabilities. Contact us at recruiting@jerry.ai for assistance.About Jerry.aiJerry.ai is America's first super app for car ownership, redefining how people manage their vehicles using AI and machine learning. With over 5 million users and $240M+ raised, we innovate daily to enhance the car ownership experience. Join us to solve real-world problems with passionate, curious, and egoless colleagues. #J-18808-Ljbffr

Lead and manage a large team of insurance operations front-line agents, drive execution across sales and service teams, and optimize workflows to improve customer experience. | 3+ years managing a similar sized inbound contact center team in a high-volume, metric-driven environment with experience in performance management and cross-team collaboration. | Description: • Join a pre-IPO startup building a super app for car ownership focused on insurance and related services • Lead Insurance Operations front-line agents (~50 agents) to ensure peak performance • Drive execution across onshore sales and service teams and partner with product, engineering, and analytics to optimize workflows • Build performance management systems, structured coaching, and root-cause problem solving • Own day-to-day execution, operational oversight, and workflow/system optimization to improve customer experience Requirements: • 3+ years of experience managing a similar sized team of inbound contact center agents in a high-volume, metric-driven environment • Demonstrated ability to manage through others (e.g. team leads or supervisors), holding them accountable for their team’s performance • Experience using data to diagnose issues and implement operational or behavioral changes that improved outcomes • Track record of driving performance by managing inputs, not just outcomes • Comfort working across onshore and offshore teams, ideally in a tech-forward environment Benefits: • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size) • Work closely with brilliant leaders and team mates from companies like McKinsey, BCG, Bain, Nvidia, GEICO, Better, Nerdwallet, a16z, etc. • Disrupt a massive market and take us to a $5B business in the next few years • Be immersed in a talent-dense environment and greatly accelerate your career growth