via Remote Rocketship
$40K - 50K a year
Respond to inbound customer calls, process service requests, and assist with policy questions to retain policyholders.
At least 2 years of call center experience and a passion for helping others.
Job Description: • Respond to inbound calls from existing customers • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy • Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation Requirements: • 2+ years of experience working in a call center environment • Passionate about helping others Benefits: • We will pay for your P&C license (expected within 60 days after starting) • Medical, dental, vision insurance, 401K match • Ability to work remotely (we provide work equipment) • Ongoing training and mentorship from our leadership team
This job posting was last updated on 2/4/2026