via Remote Rocketship
$40K - 70K a year
Responding to customer inquiries, processing service requests, and retention efforts in a call center environment.
At least 2 years of call center experience, multitasking skills, and a passion for helping others.
Job Description: • Respond to inbound calls from existing customers • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy • Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation Requirements: • 2+ years of experience working in a call center environment • You can multitask and manage multiple competing priorities • You are passionate about helping others Benefits: • Medical, dental, vision insurance • 401K match • Ability to work remotely (we provide work equipment) • Ongoing training and mentorship from our leadership team • An outstanding portfolio of insurance carriers and products
This job posting was last updated on 12/24/2025