Diedre Moire Corp.

Manage and lead a team of service technicians to support automated machinery in manufacturing production lines, ensuring efficient service delivery and customer satisfaction. | Minimum 5 years experience in field service management or engineering within automated machinery or manufacturing automation, strong leadership and customer service skills. | Field Service Manager Automated Machinery - Hartford, CT. Seeking customer-facing engineer and service team leader who can manage activities of service technicians in the manufacturing production line machinery automation sector. The role involves overseeing automated assembly, processing, and packaging machinery service operations to ensure high customer satisfaction and operational efficiency.

Lead and manage a team of service technicians to ensure efficient installation, maintenance, and repair of automated machinery while delivering exceptional customer service. | Minimum 5 years experience in field service management or related supervisory role with strong technical knowledge of automated machinery and proven leadership skills. | Job Title: Field Service Manager Company Overview: Diedre Moire Corp. is a leading innovator in manufacturing automation, specializing in automated machinery for production lines, assembly, processing, and packaging. With a commitment to cutting-edge technology and customer satisfaction, we serve a diverse range of industries from our headquarters in Hartford, CT. Role Overview: As a Field Service Manager, you will lead and manage a team of service technicians to ensure the efficient installation, maintenance, and repair of automated machinery. Your role is critical in delivering exceptional customer service and supporting the operational success of our clients' manufacturing processes. What You'll Do: - You will supervise and coordinate the daily activities of field service technicians. - You will ensure timely and effective resolution of customer service issues related to automated machinery. - You will develop and implement service protocols and best practices. - You will collaborate with engineering and production teams to optimize machinery performance. - You will manage scheduling, training, and performance evaluations for your team. - You will maintain strong customer relationships through proactive communication and support. - You will oversee the documentation and reporting of service activities. - You will drive continuous improvement initiatives to enhance service quality and efficiency. What You Bring: - Minimum of 5 years experience in field service management or a related supervisory role. - Strong technical knowledge of automated machinery, manufacturing production lines, and assembly processes. - Proven leadership skills with experience managing and developing teams. - Excellent problem-solving and customer service abilities. - Ability to work in a fast-paced, dynamic environment. - Proficient in service management software and Microsoft Office Suite. Bonus Points If You Have: - Experience in packaging machinery and processing automation. - Background in manufacturing engineering or production management. - Familiarity with Lean Manufacturing and Six Sigma methodologies. - Technical certifications related to automation or machinery maintenance. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and paid time off. Ready to Apply? Please submit your resume and cover letter to careers@diedremoire.com with the subject line "Field Service Manager Application." We look forward to hearing from you!

Lead and manage a team of service technicians to ensure efficient installation, maintenance, and repair of automated machinery while maintaining strong customer relationships. | Minimum 5 years experience in field service management or related supervisory role with strong technical background in automated machinery and proven leadership skills. | Job Title: Field Service Manager Company Overview: Diedre Moire Corp. is a leading innovator in automated machinery solutions, specializing in manufacturing production line automation, assembly, processing, and packaging systems. With a commitment to cutting-edge technology and customer satisfaction, we serve a diverse range of industries from our headquarters in Hartford, CT. Role Overview: As the Field Service Manager, you will lead and manage a team of service technicians to ensure the efficient installation, maintenance, and repair of automated machinery. This customer-facing role requires strong leadership and technical expertise to drive service excellence and support operational goals. What You'll Do: - You will supervise and coordinate the daily activities of field service technicians. - You will ensure timely and effective resolution of customer service issues related to automated machinery. - You will develop and implement service protocols and best practices. - You will collaborate with manufacturing and production teams to optimize machinery performance. - You will provide technical training and mentorship to service staff. - You will manage service schedules, resources, and budgets. - You will maintain strong customer relationships and act as a primary point of contact. - You will analyze service data to identify trends and recommend improvements. What You Bring: - Minimum of 5 years experience in field service management or a related supervisory role. - Strong technical background in automated machinery, manufacturing production lines, or assembly automation. - Proven leadership skills with experience managing and developing teams. - Excellent problem-solving and communication skills. - Ability to work in a fast-paced, customer-focused environment. - Proficiency with service management software and Microsoft Office Suite. Bonus Points If You Have: - Experience in packaging machinery and processing automation. - Familiarity with manufacturing quality standards and compliance. - Technical certifications related to automation or machinery maintenance. - Experience working in a customer-facing engineering role. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and paid time off. Ready to Apply? Please submit your resume and cover letter to careers@diedremoire.com with the subject line "Field Service Manager Application." We look forward to hearing from you!

Lead and manage a team of service technicians to ensure efficient installation, maintenance, and repair of automated machinery while delivering exceptional customer service. | Minimum 5 years experience in field service management or related supervisory role with strong technical background in automated machinery and proven leadership skills. | Job Title: Field Service Manager Company Overview: Diedre Moire Corp. is a leading innovator in manufacturing automation solutions, specializing in automated machinery for production lines, assembly, processing, and packaging. With a commitment to cutting-edge technology and customer satisfaction, we serve a diverse range of industries from our headquarters in Hartford, CT. Role Overview: As a Field Service Manager, you will lead and manage a team of service technicians to ensure the efficient installation, maintenance, and repair of automated machinery. Your role is critical in delivering exceptional customer service and supporting the operational success of our clients' manufacturing processes. What You'll Do: - You will supervise and coordinate the daily activities of field service technicians. - You will ensure timely and effective resolution of customer service issues related to automated machinery. - You will develop and implement service protocols and best practices to enhance team performance. - You will act as the primary customer-facing engineer, building strong relationships and understanding client needs. - You will oversee training and development programs for service staff to maintain technical expertise. - You will collaborate with manufacturing and production teams to optimize machinery performance. - You will manage service schedules, resource allocation, and reporting to meet operational goals. - You will ensure compliance with safety standards and company policies during all service activities. What You Bring: - Minimum of 5 years of experience in field service management or a related supervisory role. - Strong technical background in automated machinery, manufacturing production lines, or industrial automation. - Proven leadership skills with experience managing and motivating technical teams. - Excellent customer service and communication skills. - Ability to troubleshoot complex mechanical and electrical systems. - Proficiency in scheduling software and service management tools. Bonus Points If You Have: - Experience in automated assembly, processing, or packaging machinery. - Familiarity with manufacturing industry standards and safety regulations. - Certifications in industrial automation or related technical fields. - Experience working in a fast-paced, customer-focused environment. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and technical training. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and paid time off. Ready to Apply? Please submit your resume and cover letter to careers@diedremoire.com with the subject line "Field Service Manager Application." We look forward to hearing from you!

Lead and manage a team of service technicians to ensure efficient operation and maintenance of automated machinery while maintaining strong customer relationships. | Minimum 5 years experience in field service management or related engineering role with strong technical knowledge and leadership skills. | Job Title: Field Service Manager Company Overview: Diedre Moire Corp. is a leading innovator in automated machinery solutions, specializing in manufacturing, production line machinery, and automated assembly and packaging systems. With a commitment to cutting-edge technology and customer satisfaction, we serve a diverse range of industries from our headquarters in Hartford, CT. Role Overview: As a Field Service Manager, you will lead and manage a team of service technicians, ensuring the efficient operation and maintenance of automated machinery for our clients. This role is customer-facing and requires strong leadership to coordinate service activities and deliver exceptional support. What You'll Do: - You will supervise and coordinate the daily activities of field service technicians. - You will manage customer relationships, ensuring timely and effective service delivery. - You will oversee troubleshooting, repair, and maintenance of automated machinery. - You will develop and implement service protocols and best practices. - You will collaborate with manufacturing and production teams to optimize machinery performance. - You will provide training and mentorship to service staff. - You will monitor service metrics and prepare reports for senior management. - You will ensure compliance with safety and quality standards. What You Bring: - Minimum of 5 years experience in field service management or a related engineering role. - Strong technical knowledge of automated machinery, assembly, and packaging systems. - Proven leadership skills with experience managing service teams. - Excellent customer service and communication abilities. - Ability to analyze technical issues and implement effective solutions. - Proficiency with service management software and reporting tools. Bonus Points If You Have: - Experience in manufacturing or production line automation. - Background in mechanical or electrical engineering. - Familiarity with safety regulations and compliance standards. - Certification in project management or related fields. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and remote work options. Ready to Apply? Please submit your resume and cover letter to careers@diedremoire.com with the subject line "Field Service Manager Application." We look forward to hearing from you!