Center for Internet Security

Provide legal support for complex agreements, privacy policies, and AI governance initiatives, collaborating with cross-functional teams. | Juris Doctor, 7+ years in legal practice, strong drafting skills, and experience in corporate, privacy, and technology law, especially AI and cybersecurity. | The Assistant General Counsel is part of the Legal and Compliance department and reports to the General Counsel and Chief Legal Officer. As our Assistant General Counsel, you will partner with CIS team members to promote the CIS mission and help support our growth. The primary focus of this position is to provide legal support to business and cross-functional teams. What You'll Do: Draft and negotiate complex domestic and international agreements with private and government entities across a range of cybersecurity products and services Assist in developing and implementing contracting strategy for CIS’s Sales, Procurement, and Corporate organizations, including overall contract template standardization, contract approval process, negotiation playbooks, and training Assist in counseling business partners on marketing and communications initiatives and conduct legal compliance reviews of related materials Assist in advising and implementing privacy policies and monitoring privacy laws and regulations Assist in advising and implementing best practices in corporate and artificial intelligence (AI) governance across the organization Advise business partners on applicable laws and regulations Collaborate with various internal and external stakeholders and provide legal support for other parts of the organization as the need arises Communicate risks to business partners to close complex transactions and mitigate transaction disputes Conduct legal research as needed Other tasks and responsibilities as assigned What You'll Need: Juris Doctor degree from accredited institution 7+ years of experience as a practicing attorney in a top tier law firm and/or technology company Active member of a state bar in good standing (and eligible to register as an in-house counsel in New York) Significant experience in supporting corporate and AI governance, privacy, marketing and communications, and/or government contracting Strong drafting skills for a variety of commercial agreements, e.g., strategic partnership agreements, sales agreements, SaaS agreements, software licenses, services agreements, purchase orders, and membership agreements Ability to handle a significant number of legal issues and negotiations simultaneously and prioritize competing demands Must be a team player and a high-performing professional Must have a high level of personal integrity and accountability and a demonstrated level of maturity, discretion, and judgment Must be authorized to work in the United States It's a Plus if You Have: In-house legal experience, preferably working with business and cross-functional teams Experience in the technology industry, especially cybersecurity Demonstrated knowledge of cybersecurity, nonprofit, and/or export laws and regulations Designation as a Certified Information Privacy Professional (CIPP) Designation as a Certified Artificial Intelligence Governance Professional (AIGP) Experience supporting transactions involving domestic and/or international customers Experience using contract management software to manage templates and generate documents At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: USD$126,700.00 - $221,700.00 Welcome to our employment section. Here you can view our current job openings and apply for positions online. Can't decide on just one opening? Our online application system allows you to easily apply to additional positions, after creating your profile! CIS takes pride in providing a comprehensive benefits package and supportive work environment. We offer a competitive total rewards package at the Center for Internet Security: Base salary is determined on a number of factors including, but not limited to, education, experience and skills Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire $500 wellness card for Health Coverage Participants 401(k) with 4% Company Match, vested from the first day of hire Flexible Spending Account (FSA) & Dependent Care Account (DCA) Life Insurance Bonding Leave Paid Volunteering Program Bonus eligibility Paid Time Off (PTO) inclusive of vacation, personal and sick time Paid Holidays Wellness Program Employee Engagement Activities Professional Development Opportunities Tuition Reimbursement Student Loan PayDown Program Employee Referral program Employee Assistance Program The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry-leading best practices for securing IT systems and data. CIS is also a trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial (SLTT) government entities and election offices. CIS has an award-winning reputation for investing in its people (click here to learn more), as well as continuous learning and development. We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core Leadership Principles drive our employees at every level of the organization, empowering them to be leaders in everything they do. We are a community-driven nonprofit, responsible for the CIS Controls® and CIS Benchmarks™, globally recognized best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats. Our CIS Hardened Images® provide secure, on-demand, scalable computing environments in the cloud. CIS is home to the Multi-State Information Sharing and Analysis Center® (MS-ISAC®), the trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial government entities, and the Elections Infrastructure Information Sharing and Analysis Center® (EI-ISAC®), which supports the rapidly changing cybersecurity needs of U.S. elections offices.

Lead product marketing strategies, develop market positioning, and collaborate across teams to drive product success. | Requires 5+ years in product marketing or management, with experience in B2B cybersecurity solutions, and strong communication and project management skills. | The Product Line Marketing Manager, CIS SecureSuite and Commercial Membership is part of the Sales and Business Services department, which resides on the Marketing and Communications team and reports to the Director of Product and Partner Marketing. As our Product Line Marketing Manager, you will bridge the gap between the technical and go-to-market aspects of product management for our offerings related to CIS SecureSuite and commercial membership. This is a cross-functional role that collaborates with related Product Managers and Owners, Sales, Member Success, Marketing and Communications, and more. The Product Line Marketing Manager drives the overall success of offerings they are responsible for by owning and delivering the messaging, go-to-market strategy, campaigns and tactic coordination, and sales relationship. You will play a part in a continuous process of sharing inputs and data with the Product teams to aid in product development and strategy. What You'll Do: • Lead planning and drive execution of effective strategies, tactics, deliverables, and timelines to create campaign plans for product launches, releases, and ongoing demand generation for CIS SecureSuite and commercial membership • Develop and maintain an in-depth understanding of the target market segments for assigned products and lead the creation of compelling, differentiated, value-based messaging and positioning for those market segments, with a clear understanding of the needs of the customer and the core capabilities of the offering • Act as a subject matter expert on the assigned products in support of the Sales and Marketing teams • Collaborate with related Product Managers and Owners on the development of new cybersecurity products and features • Partner with internal stakeholders and subject matter experts to devise and execute the go-to-market strategy and establish clear priorities and objectives for the success of the offering • Maintain an in-depth knowledge of cybersecurity markets and trends (industry, social economic and political, legal and regulatory, customers, competitors, etc.) • Drive the marketing strategy by conducting market research (primary/secondary), tracking key performance indicators (KPIs), monitoring product performance, conducting voice of customer research, and providing analysis and go-to-market plans to stakeholders • Develop and maintain competitive intelligence, identifying the alternatives that exist within the market, the relative strengths and weaknesses of each, and points of differentiation • Maintain and expand CIS’s insight into market segments, user personas, and ideal user and customer profiles for assigned products • Serve as a partner, enabling direct and indirect Sales and Customer Support teams with training and materials • Persuade and engage with various audiences by demonstrating solid communication skills in both written and presentation form, including becoming a reputable spokesperson • Travel to events as needed • Other tasks and responsibilities as assigned What You'll Need: • Bachelor’s degree in Information Technology, Engineering, Business Management, Marketing, or a related field* • 5+ years of product marketing or product management experience with an emphasis on B2B go-to-market strategies and demonstrable impact on business outcomes • Proven track record in managing product lifecycles and delivering successful cybersecurity solutions • Ability to work effectively in a cross-functional environment and align diverse teams toward common goals • Excellent communication and collaboration skills including written, verbal, and formal presentations • Ability to not only consume technical, financial, and business documentation fluidly and quickly, but also retain and articulate information based on research • Ability to associate and articulate the impact of technical capabilities on customer value and outcomes • Strong facilitation skills to achieve alignment and clear decision making • Ability to prioritize, multi-task, and perform under pressure • Strong project management and change management skills • Ability to travel as needed • Must be authorized to work in the United States It's a Plus if You Have: • Expertise with customer relationship management (CRM) and/or marketing automation tools • Project management experience or certification • Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree. At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: $91,900.00 - $160,800.00

Lead product marketing strategies, develop market insights, and collaborate on cybersecurity product launches and positioning. | Requires 5+ years in product marketing or management, with a focus on B2B cybersecurity solutions, strong communication skills, and ability to work cross-functionally. | Job Description: • Lead planning and drive execution of effective strategies, tactics, deliverables, and timelines to create campaign plans for product launches, releases, and ongoing demand generation for CIS SecureSuite and commercial membership • Develop and maintain an in-depth understanding of the target market segments for assigned products and lead the creation of compelling, differentiated, value-based messaging and positioning for those market segments, with a clear understanding of the needs of the customer and the core capabilities of the offering • Act as a subject matter expert on the assigned products in support of the Sales and Marketing teams • Collaborate with related Product Managers and Owners on the development of new cybersecurity products and features • Partner with internal stakeholders and subject matter experts to devise and execute the go-to-market strategy and establish clear priorities and objectives for the success of the offering • Maintain an in-depth knowledge of cybersecurity markets and trends (industry, social economic and political, legal and regulatory, customers, competitors, etc.) • Drive the marketing strategy by conducting market research (primary/secondary), tracking key performance indicators (KPIs), monitoring product performance, conducting voice of customer research, and providing analysis and go-to-market plans to stakeholders • Develop and maintain competitive intelligence, identifying the alternatives that exist within the market, the relative strengths and weaknesses of each, and points of differentiation • Maintain and expand CIS’s insight into market segments, user personas, and ideal user and customer profiles for assigned products • Serve as a partner, enabling direct and indirect Sales and Customer Support teams with training and materials • Persuade and engage with various audiences by demonstrating solid communication skills in both written and presentation form, including becoming a reputable spokesperson • Travel to events as needed • Other tasks and responsibilities as assigned Requirements: • Bachelor’s degree in Information Technology, Engineering, Business Management, Marketing, or a related field* • 5+ years of product marketing or product management experience with an emphasis on B2B go-to-market strategies and demonstrable impact on business outcomes • Proven track record in managing product lifecycles and delivering successful cybersecurity solutions • Ability to work effectively in a cross-functional environment and align diverse teams toward common goals • Excellent communication and collaboration skills including written, verbal, and formal presentations • Ability to not only consume technical, financial, and business documentation fluidly and quickly, but also retain and articulate information based on research • Ability to associate and articulate the impact of technical capabilities on customer value and outcomes • Strong facilitation skills to achieve alignment and clear decision making • Ability to prioritize, multi-task, and perform under pressure • Strong project management and change management skills • Ability to travel as needed • Must be authorized to work in the United States. Benefits: • Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire • $500 wellness card for Health Coverage Participants • 401(k) with 4% Company Match, vested from the first day of hire • Flexible Spending Account (FSA) & Dependent Care Account (DCA) • Life Insurance • Bonding Leave • Paid Volunteering Program • Bonus eligibility • Paid Time Off (PTO) inclusive of vacation, personal and sick time • Paid Holidays • Wellness Program • Employee Engagement Activities • Professional Development Opportunities • Tuition Reimbursement • Student Loan PayDown Program • Employee Referral program • Employee Assistance Program

Lead product marketing strategies, develop market positioning, and collaborate with cross-functional teams to drive product success. | Requires 5+ years in product marketing or management, with strong cybersecurity knowledge and experience in B2B go-to-market strategies. | The Product Line Marketing Manager, CIS SecureSuite and Commercial Membership is part of the Sales and Business Services department, which resides on the Marketing and Communications team and reports to the Director of Product and Partner Marketing. As our Product Line Marketing Manager, you will bridge the gap between the technical and go-to-market aspects of product management for our offerings related to CIS SecureSuite and commercial membership. This is a cross-functional role that collaborates with related Product Managers and Owners, Sales, Member Success, Marketing and Communications, and more. The Product Line Marketing Manager drives the overall success of offerings they are responsible for by owning and delivering the messaging, go-to-market strategy, campaigns and tactic coordination, and sales relationship. You will play a part in a continuous process of sharing inputs and data with the Product teams to aid in product development and strategy. What You'll Do: • Lead planning and drive execution of effective strategies, tactics, deliverables, and timelines to create campaign plans for product launches, releases, and ongoing demand generation for CIS SecureSuite and commercial membership • Develop and maintain an in-depth understanding of the target market segments for assigned products and lead the creation of compelling, differentiated, value-based messaging and positioning for those market segments, with a clear understanding of the needs of the customer and the core capabilities of the offering • Act as a subject matter expert on the assigned products in support of the Sales and Marketing teams • Collaborate with related Product Managers and Owners on the development of new cybersecurity products and features • Partner with internal stakeholders and subject matter experts to devise and execute the go-to-market strategy and establish clear priorities and objectives for the success of the offering • Maintain an in-depth knowledge of cybersecurity markets and trends (industry, social economic and political, legal and regulatory, customers, competitors, etc.) • Drive the marketing strategy by conducting market research (primary/secondary), tracking key performance indicators (KPIs), monitoring product performance, conducting voice of customer research, and providing analysis and go-to-market plans to stakeholders • Develop and maintain competitive intelligence, identifying the alternatives that exist within the market, the relative strengths and weaknesses of each, and points of differentiation • Maintain and expand CIS’s insight into market segments, user personas, and ideal user and customer profiles for assigned products • Serve as a partner, enabling direct and indirect Sales and Customer Support teams with training and materials • Persuade and engage with various audiences by demonstrating solid communication skills in both written and presentation form, including becoming a reputable spokesperson • Travel to events as needed • Other tasks and responsibilities as assigned What You'll Need: • Bachelor’s degree in Information Technology, Engineering, Business Management, Marketing, or a related field* • 5+ years of product marketing or product management experience with an emphasis on B2B go-to-market strategies and demonstrable impact on business outcomes • Proven track record in managing product lifecycles and delivering successful cybersecurity solutions • Ability to work effectively in a cross-functional environment and align diverse teams toward common goals • Excellent communication and collaboration skills including written, verbal, and formal presentations • Ability to not only consume technical, financial, and business documentation fluidly and quickly, but also retain and articulate information based on research • Ability to associate and articulate the impact of technical capabilities on customer value and outcomes • Strong facilitation skills to achieve alignment and clear decision making • Ability to prioritize, multi-task, and perform under pressure • Strong project management and change management skills • Ability to travel as needed • Must be authorized to work in the United States It's a Plus if You Have: • Expertise with customer relationship management (CRM) and/or marketing automation tools • Project management experience or certification • Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree. At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: $91,900.00 - $160,800.00

Lead and develop a statewide cybersecurity program, advise senior government officials, and coordinate multi-stakeholder initiatives to improve security maturity. | Requires 10+ years of senior leadership experience, deep understanding of government operations, and cybersecurity expertise, which do not match your healthcare-focused background. | The Vice President of State and Territory Strategic Engagement is responsible for developing, leading, and scaling CIS’s national approach to advancing multidimensional security resilience, addressing cyber, physical, and influence operations, for each U.S. state and territory. This executive-level role serves as a trusted advisor and partner to senior state and territory leaders. This role owns the design and execution of CIS’s “whole-of-state” security strategy, with a core focus on improving the security resilience of all entities in the state or territory including expanding and maturing state and territory-wide participation in the Multi-State Information Sharing and Analysis Center (MS-ISAC). Reporting to the SVP of MS-ISAC Program Management Office (PMO) and Business Operations, this role is accountable for advancing adoption, effective use, and long-term sustainability of policies, processes, tools, best practices, and education/training for each state and territory, leveraging, where appropriate, MS-ISAC membership services and products. With a focus on working directly with governors’ offices, state CIOs, CISOs, Homeland Security Advisors, Emergency Mangers, and other executive stakeholders, this role helps states align governance, legislation, funding, people, processes, policy, and technology to raise the collective security maturity of the entire state, including cities, counties, and other local jurisdictions. This position has ownership of CIS’s whole-of-state program, including setting the overall strategy and managing execution via assigned staff and contractors. While advisory in nature, this position is execution-focused and requires significant state-level experience, strong executive presence, and the ability to influence outcomes across complex political and operational environments. What You'll Do: • Lead the design, execution, and continuous maturation of CIS’s whole-of-state multidimensional security program across all U.S. states and territories • Serve as a senior trusted advisor to governors’ offices, state CIOs, CISOs, Homeland Security Advisors, Emergency Managers, and other executive leaders on security strategy and risk management across the state or territory • Advance adoption, effective use, and long-term sustainability of state and territory-wide MS-ISAC membership through consultative, value-based engagement • Conduct executive-level briefings, strategy sessions, and workshops focused on improving statewide and local security maturity • Guide states in developing and strengthening governance models, legislative approaches, organizational structures, and operating models that support whole-of-state cybersecurity • Advise on alignment of people, process, policy, funding, and technology to raise security maturity across state agencies and local jurisdictions • Provide strategic oversight and direction to assigned staff and contractors supporting whole-of-state initiatives • Partner closely with CIS business units, MS-ISAC operations, and membership functions to ensure coordinated planning and execution • Develop scalable advisory frameworks, playbooks, and maturity models that can be applied consistently across states and territories • Track and report progress using meaningful outcome-based metrics tied to adoption, maturity improvement, and member engagement • Represent CIS as a national thought leader through conference presentations, executive forums, and external briefings • Provide strategic insight and recommendations to CIS executive leadership on trends, risks, and opportunities affecting state and local cybersecurity • Other tasks and responsibilities as assigned What You'll Need: • Bachelor’s degree in a related field * • 10+ years of progressive professional experience, including 7+ years in senior leadership roles • Senior executive experience within state or territorial government, or equivalent experience advising state executive leadership on cybersecurity and technology strategy • Deep understanding of state and local government operations, funding mechanisms, legislative processes, and political dynamics • Demonstrated ability to operate as a trusted advisor to governors’ offices, executive branch leadership, and senior public-sector stakeholders • Proven experience leading large-scale, multi-stakeholder cybersecurity or technology initiatives across complex organizational environments • Strong executive presence, including the ability to facilitate high-level discussions, challenge assumptions constructively, and influence outcomes • Ability to navigate ambiguity and operate effectively in environments with evolving strategy, structure, and requirements • Excellent verbal, written, facilitation, and presentation skills suitable for executive and public-facing engagements • Demonstrated ability to collaborate across organizational boundaries and lead through both authority and influence • Commitment to advancing cybersecurity resilience across the public sector • High degree of professional judgment, discretion, and integrity • Enthusiastic and passionate about the CIS mission of securing the connected world • This position requires the individual to be a citizen of the United States of America It's a Plus if You Have: • Advanced degree in Business, Public Administration, Cybersecurity, or a related discipline • Prior service as a state CIO, CISO, Homeland Security Advisor, Emergency Manager, cabinet-level official, or comparable senior SLTT leadership role • Direct experience leading or advising statewide or whole-of-state security initiatives • Experience working with the Multi-State Information Sharing and Analysis Center (MS-ISAC), an ISAC, or comparable public-sector information sharing organization • Familiarity with state and local cybersecurity maturity models, frameworks, and best practices • Experience engaging with state legislatures, governors’ offices, or senior policy staff on security-related initiatives • Background in executive advisory, consulting, or peer-to-peer engagement models • Experience supporting or operating within public-sector, nonprofit, or membership-based organizations • Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree. At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: USD$188,300.00 - $338,900.00

Lead and manage large-scale cybersecurity operations and stakeholder relationships to improve security resilience across state and local agencies. | Extensive experience in executive leadership of cybersecurity organizations, stakeholder engagement with government entities, and P&L management. | Job Description: • Develop a vision and multi-year strategy for improving security resilience for all SLTT organizations (approximately 90,000) through a collaborative process involving a broad set of government and industry stakeholders and close engagement with senior executives in state and territorial governments • Manage the execution of Multi-state Information Sharing and Analysis Center (MS-ISAC) fee-based membership offerings including performance against service level standards, ensuring program effectiveness and efficiency, and managing financial performance • Work with CIS staff and stakeholders to continuously improve MS-ISAC program performance and the effective operation of support to MS-ISAC members from across CIS • Provide programmatic leadership and guidance on the execution of the MS-ISAC strategic plan including implementation of systems for tracking and reporting on the progress of execution and attainment of associated standards and goals • Translate leading cybersecurity trends and customer needs into a roadmap of products and services that increase customer value • Lead, motivate, and mentor the OIS staff members to ensure effective performance across the organization, as well as the development of skills and knowledge that are needed to meet rapidly expanding mission demands • Establish and maintain executive level engagement with government officials in state and local organizations, the Department of Homeland Security, Congress, and other Federal agencies to understand the needs and priorities of key stakeholders and share CIS’s strategy and progress in improving SLTT cybersecurity • Publicly represent CIS with external stakeholders including community groups, governmental agencies, non-profit organizations, and private corporations, developing and leveraging trusting relationships in support of CIS’s mission • Provide executive management of CIS’s Security Operations functions including the following: the 24x7 Security Operations Center (SOC), the Cyber Incident Response Team (CIRT), the Cyber Threat Intelligence (CTI) organization, and the Multidimensional Threat Team (MTT) ensuring effective, efficient, and state-of-the-art services, products, and processes • Guide engagement efforts with senior ISAC stakeholders including the Executive Committees of the MS-ISAC • Engage with U.S. organizations (e.g., other ISACs) and international organizations to share best practices that result in a mutual benefit and enhance global cybersecurity • Identify and lead the pursuit of new areas where CIS can have significant impact and establish appropriate business relationships to achieve this impact • Identify and engage in senior-level outreach and speaking opportunities on behalf of CIS • Other tasks and responsibilities as assigned Requirements: • Bachelor's degree in a related field • Minimum of seven years’ experience operating as an executive leader for a rapidly growing, customer-focused organization providing a wide range of cybersecurity services and products to a large and diverse set of stakeholders • Minimum of five years’ experience in operating a business unit and being responsible for P&L operations • Minimum of five years working closely with federal as well as state and local government officials • Minimum of five years progressive experience in the management of very large-scale cybersecurity operations organizations • Proven record of strategy development, organizational innovation, and stakeholder engagement • Experience developing budgets and managing departmental budget execution and solid financial acumen • Demonstrated experience leading in a complex, multi stakeholder organization • Excellent verbal and written communication and presentation skills • Excellent interpersonal skills and professional demeanor • Exemplary personal and professional integrity • This position requires the individual to be a citizen of the United States of America • Must have or be eligible for a national security clearance Benefits: • Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire • $500 wellness card for Health Coverage Participants • 401(k) with 4% Company Match, vested from the first day of hire • Flexible Spending Account (FSA) & Dependent Care Account (DCA) • Life Insurance • Bonding Leave • Paid Volunteering Program • Bonus eligibility • Paid Time Off (PTO) inclusive of vacation, personal and sick time • Paid Holidays • Wellness Program • Employee Engagement Activities • Professional Development Opportunities • Tuition Reimbursement • Student Loan PayDown Program • Employee Referral program • Employee Assistance Program

Develop and execute a multi-year strategy to improve cybersecurity resilience for SLTT organizations, manage P&L, and engage with government and industry stakeholders. | Minimum of seven years in executive leadership of cybersecurity services, with experience in P&L management, stakeholder engagement, and large-scale operations, plus a relevant degree. | The Executive Vice President and General Manager of Operations Intelligence, and Support (OIS) is responsible for managing CIS’s business that provides effective and highly cost-efficient cybersecurity services and products to U.S. State, Local, Tribal, and Territorial (SLTT) organizations to dramatically improve the security of all SLTT organizations. Working with all states and territories as well as local organizations, the OIS organization provides services tailored to the security maturity of each organization. The position reports to the President and Chief Executive Officer (CEO) of the Center for Internet Security (CIS). The EVP of Operations, Intelligence, and Support has P&L responsibility for a diverse set of products and services, as well as leading a rapidly growing and evolving organization of approximately $50M/year. The position is responsible for the development and execution of a vision and associated strategy to dramatically improve the cybersecurity of all SLTT organizations. In addition, the EVP is responsible for operating a fee-based membership model, engagement with SLTT technical and non-technical leadership, as well as proving operational support for additional products and services purchased from CIS by SLTT organizations. In executing the strategy, the position cultivates close partnerships with key federal government stakeholders, technology service and solution providers, as well as other organizations within CIS. The EVP provides direct leadership and oversight of a staff of approximately 50 CIS staff members providing highly technical, as well as non-technical components, as well as managing intracompany support from CIS’s Engineering, Sales, Marketing, and Customer Support organizations. What You'll Do: • Develop a vision and multi-year strategy for improving security resilience for all SLTT organizations (approximately 90,000) through a collaborative process involving a broad set of government and industry stakeholders and close engagement with senior executives in state and territorial governments • Manage the execution of Multi-state Information Sharing and Analysis Center (MS-ISAC) fee-based membership offerings including performance against service level standards, ensuring program effectiveness and efficiency, and managing financial performance • Work with CIS staff and stakeholders to continuously improve MS-ISAC program performance and the effective operation of support to MS-ISAC members from across CIS • Provide programmatic leadership and guidance on the execution of the MS-ISAC strategic plan including implementation of systems for tracking and reporting on the progress of execution and attainment of associated standards and goals • Translate leading cybersecurity trends and customer needs into a roadmap of products and services that increase customer value • Lead, motivate, and mentor the OIS staff members to ensure effective performance across the organization, as well as the development of skills and knowledge that are needed to meet rapidly expanding mission demands • Establish and maintain executive level engagement with government officials in state and local organizations, the Department of Homeland Security, Congress, and other Federal agencies to understand the needs and priorities of key stakeholders and share CIS’s strategy and progress in improving SLTT cybersecurity • Publicly represent CIS with external stakeholders including community groups, governmental agencies, non-profit organizations, and private corporations, developing and leveraging trusting relationships in support of CIS’s mission • Provide executive management of CIS’s Security Operations functions including the following: the 24x7 Security Operations Center (SOC), the Cyber Incident Response Team (CIRT), the Cyber Threat Intelligence (CTI) organization, and the Multidimensional Threat Team (MTT) ensuring effective, efficient, and state-of-the-art services, products, and processes • Guide engagement efforts with senior ISAC stakeholders including the Executive Committees of the MS-ISAC • Engage with U.S. organizations (e.g., other ISACs) and international organizations to share best practices that result in a mutual benefit and enhance global cybersecurity • Identify and lead the pursuit of new areas where CIS can have significant impact and establish appropriate business relationships to achieve this impact • Identify and engage in senior-level outreach and speaking opportunities on behalf of CIS • Other tasks and responsibilities as assigned What You'll Need: • Bachelor's degree in a related field • Minimum of seven years’ experience operating as an executive leader for a rapidly growing, customer-focused organization providing a wide range of cybersecurity services and products to a large and diverse set of stakeholders • Minimum of five years’ experience in operating a business unit and being responsible for P&L operations • Minimum of five years working closely with federal as well as state and local government officials • Minimum of five years progressive experience in the management of very large-scale cybersecurity operations organizations • Proven record of strategy development, organizational innovation, and stakeholder engagement • Experience developing budgets and managing departmental budget execution and solid financial acumen • Demonstrated experience leading in a complex, multi stakeholder organization • Excellent verbal and written communication and presentation skills • Excellent interpersonal skills and professional demeanor • Exemplary personal and professional integrity • This position requires the individual to be a citizen of the United States of America • Must have or be eligible for a national security clearance It's a Plus if You Have: • MBA or Master’s degree in a related field • Demonstrated experience in leading highly innovative and entrepreneurial organizations • Experience implementing leading edge security products and establishing security monitoring capabilities for very large enterprises • Ten years managing security operations organizations • Familiarity with state and local information technologies and organizations • Experience in managing Federal grants • Knowledge of elections processes and infrastructures • Non-Profit experience At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: USD$300,000.00 - $400,000.00

Lead and develop a strategic vision for cybersecurity services for state and local government organizations, managing a large team and P&L. | Extensive experience in cybersecurity leadership, stakeholder engagement, and managing large-scale operations, with a strong background in government and cybersecurity. | The Executive Vice President and General Manager of Operations Intelligence, and Support (OIS) is responsible for managing CIS’s business that provides effective and highly cost-efficient cybersecurity services and products to U.S. State, Local, Tribal, and Territorial (SLTT) organizations to dramatically improve the security of all SLTT organizations. Working with all states and territories as well as local organizations, the OIS organization provides services tailored to the security maturity of each organization. The position reports to the President and Chief Executive Officer (CEO) of the Center for Internet Security (CIS). The EVP of Operations, Intelligence, and Support has P&L responsibility for a diverse set of products and services, as well as leading a rapidly growing and evolving organization of approximately $50M/year. The position is responsible for the development and execution of a vision and associated strategy to dramatically improve the cybersecurity of all SLTT organizations. In addition, the EVP is responsible for operating a fee-based membership model, engagement with SLTT technical and non-technical leadership, as well as proving operational support for additional products and services purchased from CIS by SLTT organizations. In executing the strategy, the position cultivates close partnerships with key federal government stakeholders, technology service and solution providers, as well as other organizations within CIS. The EVP provides direct leadership and oversight of a staff of approximately 50 CIS staff members providing highly technical, as well as non-technical components, as well as managing intracompany support from CIS’s Engineering, Sales, Marketing, and Customer Support organizations. What You'll Do: Develop a vision and multi-year strategy for improving security resilience for all SLTT organizations (approximately 90,000) through a collaborative process involving a broad set of government and industry stakeholders and close engagement with senior executives in state and territorial governments Manage the execution of Multi-state Information Sharing and Analysis Center (MS-ISAC) fee-based membership offerings including performance against service level standards, ensuring program effectiveness and efficiency, and managing financial performance Work with CIS staff and stakeholders to continuously improve MS-ISAC program performance and the effective operation of support to MS-ISAC members from across CIS Provide programmatic leadership and guidance on the execution of the MS-ISAC strategic plan including implementation of systems for tracking and reporting on the progress of execution and attainment of associated standards and goals Translate leading cybersecurity trends and customer needs into a roadmap of products and services that increase customer value Lead, motivate, and mentor the OIS staff members to ensure effective performance across the organization, as well as the development of skills and knowledge that are needed to meet rapidly expanding mission demands Establish and maintain executive level engagement with government officials in state and local organizations, the Department of Homeland Security, Congress, and other Federal agencies to understand the needs and priorities of key stakeholders and share CIS’s strategy and progress in improving SLTT cybersecurity Publicly represent CIS with external stakeholders including community groups, governmental agencies, non-profit organizations, and private corporations, developing and leveraging trusting relationships in support of CIS’s mission Provide executive management of CIS’s Security Operations functions including the following: the 24x7 Security Operations Center (SOC), the Cyber Incident Response Team (CIRT), the Cyber Threat Intelligence (CTI) organization, and the Multidimensional Threat Team (MTT) ensuring effective, efficient, and state-of-the-art services, products, and processes Guide engagement efforts with senior ISAC stakeholders including the Executive Committees of the MS-ISAC Engage with U.S. organizations (e.g., other ISACs) and international organizations to share best practices that result in a mutual benefit and enhance global cybersecurity Identify and lead the pursuit of new areas where CIS can have significant impact and establish appropriate business relationships to achieve this impact Identify and engage in senior-level outreach and speaking opportunities on behalf of CIS Other tasks and responsibilities as assigned What You'll Need: Bachelor's degree in a related field Minimum of seven years’ experience operating as an executive leader for a rapidly growing, customer-focused organization providing a wide range of cybersecurity services and products to a large and diverse set of stakeholders Minimum of five years’ experience in operating a business unit and being responsible for P&L operations Minimum of five years working closely with federal as well as state and local government officials Minimum of five years progressive experience in the management of very large-scale cybersecurity operations organizations Proven record of strategy development, organizational innovation, and stakeholder engagement Experience developing budgets and managing departmental budget execution and solid financial acumen Demonstrated experience leading in a complex, multi stakeholder organization Excellent verbal and written communication and presentation skills Excellent interpersonal skills and professional demeanor Exemplary personal and professional integrity This position requires the individual to be a citizen of the United States of America Must have or be eligible for a national security clearance It's a Plus if You Have: MBA or Master’s degree in a related field Demonstrated experience in leading highly innovative and entrepreneurial organizations Experience implementing leading edge security products and establishing security monitoring capabilities for very large enterprises Ten years managing security operations organizations Familiarity with state and local information technologies and organizations Experience in managing Federal grants Knowledge of elections processes and infrastructures Non-Profit experience At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: USD$300,000.00 - $400,000.00 Welcome to our employment section. Here you can view our current job openings and apply for positions online. Can't decide on just one opening? Our online application system allows you to easily apply to additional positions, after creating your profile! CIS takes pride in providing a comprehensive benefits package and supportive work environment. We offer a competitive total rewards package at the Center for Internet Security: Base salary is determined on a number of factors including, but not limited to, education, experience and skills Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire $500 wellness card for Health Coverage Participants 401(k) with 4% Company Match, vested from the first day of hire Flexible Spending Account (FSA) & Dependent Care Account (DCA) Life Insurance Bonding Leave Paid Volunteering Program Bonus eligibility Paid Time Off (PTO) inclusive of vacation, personal and sick time Paid Holidays Wellness Program Employee Engagement Activities Professional Development Opportunities Tuition Reimbursement Student Loan PayDown Program Employee Referral program Employee Assistance Program The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry-leading best practices for securing IT systems and data. CIS is also a trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial (SLTT) government entities and election offices. CIS has an award-winning reputation for investing in its people (click here to learn more), as well as continuous learning and development. We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core Leadership Principles drive our employees at every level of the organization, empowering them to be leaders in everything they do. We are a community-driven nonprofit, responsible for the CIS Controls® and CIS Benchmarks™, globally recognized best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats. Our CIS Hardened Images® provide secure, on-demand, scalable computing environments in the cloud. CIS is home to the Multi-State Information Sharing and Analysis Center® (MS-ISAC®), the trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial government entities, and the Elections Infrastructure Information Sharing and Analysis Center® (EI-ISAC®), which supports the rapidly changing cybersecurity needs of U.S. elections offices.

The Threat Intelligence Analyst will identify, analyze, and respond to malicious cyber, physical, and information operation activities. This role involves using various tools to collect and analyze data, and effectively communicating findings to decision makers. | Candidates must have a bachelor's degree in a related field and at least 2 years of experience in an analytical role. Knowledge of OSINT tools and the cyber threat landscape is essential. | The Threat Intelligence Analyst is part of the Countering Hybrid Threats department, which resides on the CIS Threat Intelligence team and reports to the Executive Director of Countering Hybrid Threats. As a Threat Intelligence Analyst, you will apply data, cyber, and open-source intelligence (OSINT) techniques to help identify, analyze, and respond to malicious cyber, physical, and information operation activities. Analysis must be effectively communicated in formal assessments to decision makers and stakeholders to drive effective counter measures. Job functions include using open-source and commercial tools to collect and analyze data from various sources, including cyber feeds and collections, social media, news media (including video content), online form content, online chats, and blockchain intelligence platforms. Candidates are expected to understand hybrid threats (cyber, physical, and information operation crossovers) and have expertise in geopolitical tensions, threat actor ideologies, and threat actor tactics, techniques, and procedures (TTPs). Experience using blockchain analysis tools and conducting cryptocurrency investigations is preferred. As a member of the team, you will work in both a classified and unclassified environment, with limited oversight, to integrate threat analysis into operations and intelligence teams. The Threat Intelligence Analysts are tasked with helping to solve complex threat problems, which may involve essential duties and responsibilities that must continue during crisis situations and contingency operations, necessitating extended working hours. What You'll Do: Identify emerging operations and trends based on extensive research into cyber, physical, and information related threat activity to determine pertinent communications, countermeasures, and recommendations for decision makers, with minimal assistance or oversight Use a Threat Intelligence Platform (TIP) to collect, organize, correlate, and analyze cyber threat data from various sources to extract relevant and timely indicators for sharing with members in near real-time Implement data analysis practices to assess trends and patterns of cyber, physical, and information operations networks and aid in determining potential and expected impacts Conduct cyber technical analysis of malicious and suspicious code to understand the nature of the threat and to extract unique attributes for proactive defense Identify, monitor, track, and catalog threat actors, their ideologies, and their tactics by leveraging commercial and open-source intelligence collection tools Leverage blockchain analysis tools to trace cryptocurrency transactions and identify malicious activity Generate briefing material, written products, and simple graphics to convey analysis both verbally and in writing for key stakeholders Coordinate internally and externally with CIS and the Multi-State Information Sharing and Analysis Center (MS-ISAC), as well as supporting partners to provide threat expertise Aid U.S. election officials with responding to and analyzing threat centric incidents On call and after-hours surge support are required Other tasks and responsibilities as assigned What You'll Need: Bachelor’s degree in Intelligence, Cybersecurity, Data Science, International Affairs, or a related field* 2+ years’ experience in an analytical role as a cyber threat intelligence analyst, digital forensics analyst, intelligence analyst, information operations analyst, counterintelligence or terrorism analyst, or similar role Demonstrated practical experience and knowledge of OSINT tools (e.g., Buscador, Trace Labs OSINT VM, OSINT Framework, Maltego, Shodan, Chainalysis Reactor, social media scraping tools, etc.) Knowledge of the cyber threat landscape and common network architecture and security concepts (e.g., web content filtering, domain reputation policy, signatures, indicators of compromise, host-based analysis systems, email analysis, etc.) Excellent verbal and written communication skills, including the ability to clearly articulate complicated technical matters to a variety of audiences and to adapt to customer personalities Experience in a high-paced investigative environment Must be capable of obtaining and maintaining a Top-Secret National Security clearance The position is open to U.S. citizens and requires a favorably adjudicated DHS Fitness Review for Public Trust Positions** It's a Plus if You Have: Master's degree in related field Formal intelligence analysis training Blockchain analysis experience Basic knowledge with programming/scripting languages (Python, Bash, Perl, C/C++, or JavaScript) and Structured Query Language (SQL) Language proficiencies (e.g., Chinese, Russian, Korean, Arabic, Persian, etc.) Certifications in related areas (e.g., GOSI, SANS SEC487 & SEC587, IntelTechniques OSIP, etc.) *Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree. **Factors that may cause a negative Fitness Review decision include: Criminal Conduct Dishonest Conduct Employment Misconduct Alcohol Abuse Drug Use (illegal drug use or use of a legal drug in a manner that deviates from approved medical direction) Additionally, illegal drug use includes the use of drugs that are illegal for federal purposes despite being legal in select states and countries, such as marijuana. False Statements Financial Issues Have not resided in the US for three (3) of the past five (5) years At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: $40.25 - $70.49 Welcome to our employment section. Here you can view our current job openings and apply for positions online. Can't decide on just one opening? Our online application system allows you to easily apply to additional positions, after creating your profile! CIS takes pride in providing a comprehensive benefits package and supportive work environment. We offer a competitive total rewards package at the Center for Internet Security: Base salary is determined on a number of factors including, but not limited to, education, experience and skills Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire $500 wellness card for Health Coverage Participants 401(k) with 4% Company Match, vested from the first day of hire Flexible Spending Account (FSA) & Dependent Care Account (DCA) Life Insurance Bonding Leave Paid Volunteering Program Bonus eligibility Paid Time Off (PTO) inclusive of vacation, personal and sick time Paid Holidays Wellness Program Employee Engagement Activities Professional Development Opportunities Tuition Reimbursement Student Loan PayDown Program Employee Referral program Employee Assistance Program The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry-leading best practices for securing IT systems and data. CIS is also a trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial (SLTT) government entities and election offices. CIS has an award-winning reputation for investing in its people (click here to learn more), as well as continuous learning and development. We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core Leadership Principles drive our employees at every level of the organization, empowering them to be leaders in everything they do. We are a community-driven nonprofit, responsible for the CIS Controls® and CIS Benchmarks™, globally recognized best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats. Our CIS Hardened Images® provide secure, on-demand, scalable computing environments in the cloud. CIS is home to the Multi-State Information Sharing and Analysis Center® (MS-ISAC®), the trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial government entities, and the Elections Infrastructure Information Sharing and Analysis Center® (EI-ISAC®), which supports the rapidly changing cybersecurity needs of U.S. elections offices.

Manage and grow relationships with cloud service provider partners, execute joint business plans, support co-selling and co-marketing initiatives, and drive revenue growth through CSP marketplaces. | 7+ years in business development/channel operations with CSP marketplaces, knowledge of CSP partner programs, CRM experience, strong relationship-building skills, and ability to communicate technical concepts. | The Senior Partner Account Manager is part of the Sales and Business Services (SBS) department, which resides on the Sales team and reports to the Senior Director of Channel & Hardened Images Sales. The Senior Partner Account Manager will develop and manage our marketplace business with cloud service providers (CSPs), such as AWS, Microsoft, Google. The scope of the role will include managing CIS engagement with relevant partner contacts and programs, co-marketing and co-selling motions, and developing relationships with resellers utilizing the CSP marketplaces. The individual will work with key stakeholders at CIS and partners to identify and achieve sales, marketing, product, and program goals that support our mission and growth of partnerships. What You'll Do: Manage the relationships between CIS and CSP partners to strengthen relationships and engagement across all levels of the organizations Develop and execute joint business plans with CSP partners to achieve revenue targets and expand on current relationships by exploring new business opportunities with the CSPs Manage and maintain participation in relevant CSP partner programs to maximize engagement with the CSPs focused on increasing the value and visibility of CIS offerings on marketplaces to drive new business and increase revenue Serve as the internal champion with CIS Executives, Product, Sales, and Marketing teams to support joint CIS-CSP initiatives Collaborate with our CIS and CSP Sales and Marketing teams for co-selling and co-marketing initiatives to drive the number of new customers and opportunities globally, including creating and editing content, coordinating and delivering sales presentations, and reporting on results from sales and marketing campaigns Have a strong understanding of how the CSP partner programs influence visibility of CIS offerings on the marketplaces and how to increase the value of the offerings to CSP field teams, resellers, and customers Support the identification, planning, and execution of strategic, business, and technology initiatives, leveraging the necessary internal departments to complete said initiatives Evaluate new programs and opportunities with alliance partners and present opportunities to CIS leadership Deliver CIS enablement presentations and workshops to partner organizations Ensure partner alignment metrics are accurately tracked and reported across internal systems, such as Salesforce Provide updates for monthly and quarterly business reviews with internal CIS teams and external partner teams Other tasks and responsibilities as assigned What You'll Need: Bachelor’s degree in Business, Technology, or related field* 7+ years in business development and channel operations working with CSP marketplaces Experience driving strategic and tactical alliance motions with partners, including knowledge of CSP partner programs and experience meeting program requirements Demonstrated ability to drive partner planning, goal alignment, and execution of initiatives to strengthen relationships and maximize revenue from the CSP marketplaces Proven ability in building and maintaining successful relationships with prospective and existing customers and variety of partners including C-level executives, program managers, sales, and support contacts Strong technical aptitude and the ability to communicate technical and non-technical concepts to internal and external executives and audiences Ability to travel as needed to partner meetings, trade shows, and industry events Familiar with CRM applications (Salesforce) Must be authorized to work in the United States It's a Plus if You Have: Background in Cybersecurity CSP cloud certifications *Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree. At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: $91,900.00 - $160,800.00 Welcome to our employment section. Here you can view our current job openings and apply for positions online. Can't decide on just one opening? Our online application system allows you to easily apply to additional positions, after creating your profile! CIS takes pride in providing a comprehensive benefits package and supportive work environment. We offer a competitive total rewards package at the Center for Internet Security: Base salary is determined on a number of factors including, but not limited to, education, experience and skills Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire $500 wellness card for Health Coverage Participants 401(k) with 4% Company Match, vested from the first day of hire Flexible Spending Account (FSA) & Dependent Care Account (DCA) Life Insurance Bonding Leave Paid Volunteering Program Bonus eligibility Paid Time Off (PTO) inclusive of vacation, personal and sick time Paid Holidays Wellness Program Employee Engagement Activities Professional Development Opportunities Tuition Reimbursement Student Loan PayDown Program Employee Referral program Employee Assistance Program The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry-leading best practices for securing IT systems and data. CIS is also a trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial (SLTT) government entities and election offices. CIS has an award-winning reputation for investing in its people (click here to learn more), as well as continuous learning and development. We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core Leadership Principles drive our employees at every level of the organization, empowering them to be leaders in everything they do. We are a community-driven nonprofit, responsible for the CIS Controls® and CIS Benchmarks™, globally recognized best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats. Our CIS Hardened Images® provide secure, on-demand, scalable computing environments in the cloud. CIS is home to the Multi-State Information Sharing and Analysis Center® (MS-ISAC®), the trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial government entities, and the Elections Infrastructure Information Sharing and Analysis Center® (EI-ISAC®), which supports the rapidly changing cybersecurity needs of U.S. elections offices.

Manage strategic and high-value accounts to ensure member satisfaction, renewals, upsells, and engagement strategies while tracking KPIs and collaborating with teams. | Requires 5+ years of renewal or account management experience, bachelor's degree, strong communication and problem-solving skills, CRM proficiency, and ability to travel up to 25%. | The Strategic Account Manager - Member Success is part of the Sales and Business Services Department, which resides on the Member Engagement team and reports to the Director of Strategic Accounts Member Success. As a Strategic Account Manager - Member Success, you will oversee your assigned strategic and high value accounts, manage engagement strategies, and ensure renewal targets are achieved. The Strategic Account Manager - Member Success will ensure member satisfaction through consistent and relevant communication during onboarding, renewals, upsells, and offboarding. What You'll Do: • Leverage in-depth knowledge of all CIS services and local/regional specific initiatives and/or needs to create and maintain high quality customer relationships • Engage in high touch programs to ensure key initiatives expressed by the account during onboarding are being achieved or exceeded • Work with the Director of Strategic Accounts Member Success to develop key performance indicators (KPIs) for each strategic account and track against them at least quarterly for both internal and external visibility including the portal • Obtain consistent member feedback on products and services to inform process and product improvement opportunities • Identify and provide guidance on product and service offerings to meet the needs of our members • Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewals to on-time closure • Collaborate with the Engagement team to develop engagement strategies that impact strategic accounts • Work with the other member success teams to ensure customer experience is streamlined and identify areas for automation and improvement • Identify and anticipate upcoming customer renewal/upsell opportunities and coordinate and execute these opportunities through to completion • Identify automation opportunities throughout the member journey • Connect members to appropriate technical support teams as needed • Ensure reporting and communication is frequent and bi-directional • Manage all activities through Salesforce • Deliver effective presentations to key decision makers • Travel, up to 25%, for speaking engagements, conferences, etc. • Other tasks and responsibilities as assigned What You'll Need: • Bachelor's degree in a technical or business discipline* • 5+ years of renewal or account management experience • Proven ability to meet and exceed customer success and retention goals • Ability to resolve customer concerns and issues, and communicate advanced concepts • Proven success in building and maintaining successful relationships with existing customers and channel partners • Familiar with and fluent using Microsoft Office and CRM • Excellent interpersonal and communication skills • Problem solving, time management, and decision-making skills • Ability to accommodate mission-based travel as needed • Must be authorized to work in the United States It's a Plus if You Have: • Technical selling experience for IT software or hardware • Experience in state and local government procurement and contract management • 3+ years of Salesforce experience • Experience working in an agile business environment • Additional years of relevant experience or a combination of an Associate's degree or equivalent and relevant experience may be substituted for the Bachelor's degree. At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: $91,900.00 - $160,800.00

Manage strategic high-value accounts to ensure member satisfaction, renewals, upsells, and engagement strategies while collaborating across teams and reporting through Salesforce. | Requires 5+ years of renewal or account management experience, strong customer success skills, Salesforce proficiency, excellent communication, and ability to travel up to 25%. | The Strategic Account Manager – Member Success is part of the Sales and Business Services Department, which resides on the Member Engagement team and reports to the Director of Strategic Accounts Member Success. As a Strategic Account Manager – Member Success, you will oversee your assigned strategic and high value accounts, manage engagement strategies, and ensure renewal targets are achieved. The Strategic Account Manager – Member Success will ensure member satisfaction through consistent and relevant communication during onboarding, renewals, upsells, and offboarding. What You'll Do: Leverage in-depth knowledge of all CIS services and local/regional specific initiatives and/or needs to create and maintain high quality customer relationships Engage in high touch programs to ensure key initiatives expressed by the account during onboarding are being achieved or exceeded Work with the Director of Strategic Accounts Member Success to develop key performance indicators (KPIs) for each strategic account and track against them at least quarterly for both internal and external visibility including the portal Obtain consistent member feedback on products and services to inform process and product improvement opportunities Identify and provide guidance on product and service offerings to meet the needs of our members Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewals to on-time closure Collaborate with the Engagement team to develop engagement strategies that impact strategic accounts Work with the other member success teams to ensure customer experience is streamlined and identify areas for automation and improvement Identify and anticipate upcoming customer renewal/upsell opportunities and coordinate and execute these opportunities through to completion Identify automation opportunities throughout the member journey Connect members to appropriate technical support teams as needed Ensure reporting and communication is frequent and bi-directional Manage all activities through Salesforce Deliver effective presentations to key decision makers Travel, up to 25%, for speaking engagements, conferences, etc. Other tasks and responsibilities as assigned What You'll Need: Bachelor's degree in a technical or business discipline* 5+ years of renewal or account management experience Proven ability to meet and exceed customer success and retention goals Ability to resolve customer concerns and issues, and communicate advanced concepts Proven success in building and maintaining successful relationships with existing customers and channel partners Familiar with and fluent using Microsoft Office and CRM Excellent interpersonal and communication skills Problem solving, time management, and decision-making skills Ability to accommodate mission-based travel as needed Must be authorized to work in the United States It's a Plus if You Have: Technical selling experience for IT software or hardware Experience in state and local government procurement and contract management 3+ years of Salesforce experience Experience working in an agile business environment *Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree. At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: $91,900.00 - $160,800.00 Welcome to our employment section. Here you can view our current job openings and apply for positions online. Can't decide on just one opening? Our online application system allows you to easily apply to additional positions, after creating your profile! CIS takes pride in providing a comprehensive benefits package and supportive work environment. We offer a competitive total rewards package at the Center for Internet Security: Base salary is determined on a number of factors including, but not limited to, education, experience and skills Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire $500 wellness card for Health Coverage Participants 401(k) with 4% Company Match, vested from the first day of hire Flexible Spending Account (FSA) & Dependent Care Account (DCA) Life Insurance Bonding Leave Paid Volunteering Program Bonus eligibility Paid Time Off (PTO) inclusive of vacation, personal and sick time Paid Holidays Wellness Program Employee Engagement Activities Professional Development Opportunities Tuition Reimbursement Student Loan PayDown Program Employee Referral program Employee Assistance Program The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry-leading best practices for securing IT systems and data. CIS is also a trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial (SLTT) government entities and election offices. CIS has an award-winning reputation for investing in its people (click here to learn more), as well as continuous learning and development. We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core Leadership Principles drive our employees at every level of the organization, empowering them to be leaders in everything they do. We are a community-driven nonprofit, responsible for the CIS Controls® and CIS Benchmarks™, globally recognized best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats. Our CIS Hardened Images® provide secure, on-demand, scalable computing environments in the cloud. CIS is home to the Multi-State Information Sharing and Analysis Center® (MS-ISAC®), the trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial government entities, and the Elections Infrastructure Information Sharing and Analysis Center® (EI-ISAC®), which supports the rapidly changing cybersecurity needs of U.S. elections offices.

Lead and manage a quality engineering team to design, implement, and automate testing processes ensuring product quality and reliability within an Agile development environment. | Bachelor's degree in IT, Computer Science, Engineering or related field with 10+ years quality engineering experience, 4+ years leading teams, strong software testing and automation skills, and knowledge of CI/CD and Agile methodologies. | The Quality Engineer Lead is part of the Engineering department, and reports to the Quality Director. As our Quality Engineer Lead, you will manage a team of Quality Engineers, responsible for designing and implementing tests, debugging and troubleshooting issues, and ensuring internal/external customer requirements are being met. These functions are performed within a fast-paced Agile development cycle. This position requires strong leadership skills to aid the team in moving the needle forward with quality standards, test management, and automation. What You'll Do: Leads, mentors, and coaches team members, promoting a mindset of quality, continuous improvement, professional development, and organizational engagement Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery Work closely with development teams to design testing strategies and integrate testing into the development process Promotes the use of CIS quality tools for automation, performance & load, and test management. Directs the team to utilize these resources and strive for 90% automation Prepares metrics to report progress of testing efforts Plan, create, execute, and automate test cases, working with business partners, developers, and other stakeholders Oversees all types of testing as needed, including functional, regression, system integration, and performance & load Isolate, reproduce, manage, and resolve defects. Strives for zero production issues Other tasks and responsibilities as assigned What You'll Need: Bachelor's degree in Computer Information Technology, Computer Science, Engineering, Mathematics, or related field* 10+ years of relevant quality engineering experience, to include but not limited to information technology, information security, or cybersecurity 4+ years of operational experience leading a quality assurance team Excellent working knowledge of test methodology Experience in evaluating, recommending, and testing software solutions Strong experience with CI/CD automation, including testing, builds, deploys, and monitoring Experience designing and developing reusable architecture for the test automation Experience with SQL databases and writing SQL queries Ability to communicate effectively with a remote team Solid foundation in SDLC and working experience in the Agile process framework (e.g., Scrum) and Atlassian stack (JIRA, Confluence) Must be team-oriented and able to contribute ideas to improve efficiency and productivity, foster a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued Demonstrable drive towards continual professional growth and improvement Must be authorized to work in the United States It's a Plus if You Have: Hands-on expertise with Test Management Tool Xray Hands-on expertise the Performance and Load Tool Neoload Hands-on expertise with automation tools (Functionize) Experience testing web-based and command-line applications Experience with continuous integration/continuous delivery (CI/CD) tools such as AWS CodePipeline Experience in AWS cloud environments including web application infrastructures and CI/CD services Certification in Quality Standards, such as ISTQB Experience working alongside developers to troubleshoot issues for web applications and databases Experience leading a remote team *Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree. At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: $83,700.00 - $146,600.00 Welcome to our employment section. Here you can view our current job openings and apply for positions online. Can't decide on just one opening? Our online application system allows you to easily apply to additional positions, after creating your profile! CIS takes pride in providing a comprehensive benefits package and supportive work environment. We offer a competitive total rewards package at the Center for Internet Security: Base salary is determined on a number of factors including, but not limited to, education, experience and skills Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire $500 wellness card for Health Coverage Participants 401(k) with 4% Company Match, vested from the first day of hire Flexible Spending Account (FSA) & Dependent Care Account (DCA) Life Insurance Bonding Leave Paid Volunteering Program Bonus eligibility Paid Time Off (PTO) inclusive of vacation, personal and sick time Paid Holidays Wellness Program Employee Engagement Activities Professional Development Opportunities Tuition Reimbursement Student Loan PayDown Program Employee Referral program Employee Assistance Program The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry-leading best practices for securing IT systems and data. CIS is also a trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial (SLTT) government entities and election offices. CIS has an award-winning reputation for investing in its people (click here to learn more), as well as continuous learning and development. We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core Leadership Principles drive our employees at every level of the organization, empowering them to be leaders in everything they do. We are a community-driven nonprofit, responsible for the CIS Controls® and CIS Benchmarks™, globally recognized best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats. Our CIS Hardened Images® provide secure, on-demand, scalable computing environments in the cloud. CIS is home to the Multi-State Information Sharing and Analysis Center® (MS-ISAC®), the trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial government entities, and the Elections Infrastructure Information Sharing and Analysis Center® (EI-ISAC®), which supports the rapidly changing cybersecurity needs of U.S. elections offices.