BECU

Lead digital content strategy, manage teams and production pipelines, and develop communication systems to support organizational goals. | Over 10 years of communications leadership with experience managing teams and producing digital content, but no direct marketing operations or technology platform experience. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $173,500.00-$211,900.00 annually. The full Pay Range is $131,800.00 - $244,400.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU’LL MAKE: As the Director of Marketing Capabilities, you’ll be the driving force behind building scalable systems and processes that empower our marketing teams to deliver personalized, high-impact experiences across every channel. Your leadership will shape the future of marketing technology, data strategy, and content operations at BECU. You’ll connect the dots between innovation and execution, ensuring our tools and workflows enable growth and member engagement. This is your opportunity to influence enterprise-wide strategies and make a lasting impact on how we connect with members. WHAT YOU’LL DO: Own Marketing Platforms: Oversee and evolve core platforms (CRM, email, automation, CMS/DXP) to enable seamless campaign delivery and omni-channel engagement. Drive Innovation: Champion continuous optimization across digital channels, introducing best practices and thought leadership to accelerate marketing growth. Enable Personalization: Lead audience segmentation and targeting strategies to deliver relevant, personalized experiences at scale. Optimize Content Operations: Build modular content systems, reusable templates, and scalable creative production processes for multi-channel delivery. Deliver Insights: Implement attribution models and actionable analytics to measure performance and inform decision-making. Standardize Excellence: Create playbooks, toolkits, and best practices that streamline execution and elevate marketing capabilities. Lead and Inspire: Coach, mentor, and develop a high-performing team, fostering growth and accountability while conducting annual performance reviews. Collaborate Cross-Functionally: Partner with Digital, Retail, Contact Center, Financial Wellness, Tech, Data, and Product teams to align marketing capabilities with enterprise goals. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: A strategic leadership role with direct influence on enterprise marketing transformation. The chance to shape omni-channel engagement and personalization strategies. Opportunities to innovate and implement cutting-edge marketing technology solutions. QUALIFICATIONS: Minimum Qualifications: Bachelor’s degree or equivalent experience. 8 years of experience in marketing operations, digital enablement, or related fields. 5 years of people leader experience. Desired Qualifications: Proven success in building and scaling marketing capabilities across large organizations. Deep expertise in marketing operations and technology, data strategy, and content systems. Strong leadership, collaboration, and stakeholder management skills. Experience in enterprise-level personalization and lifecycle marketing. Background in consulting or experience driving transformation in complex organizations. MBA or advanced degree preferred. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. With 90 years and over one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Manage and optimize paid media campaigns across multiple channels to drive member acquisition. | Bachelor's degree and 5+ years of marketing or digital channel experience managing paid media campaigns. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $88,000.00-$107,500.00 annually. The full Pay Range is $66,600.00 - $124,300.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU’LL MAKE: As a Senior Paid Media Specialist, you’ll play a key role in driving BECU’s member acquisition goals through strategic paid media campaigns. You’ll manage and optimize existing campaigns across search, display, video, and social channels, ensuring performance aligns with business objectives. Your expertise will help us stay ahead of industry trends, leverage new technologies, and deliver creative, impactful advertising that resonates with our audience. This is your opportunity to combine analytical skills with creative thinking to make a measurable impact on BECU’s growth. WHAT YOU’LL DO: Manage Paid Media Campaigns: Oversee existing campaigns across Google, Meta, LinkedIn, and YouTube, ensuring they meet performance goals and cost-per-acquisition targets. Optimize for Success: Monitor KPIs like click-through rates and view-through rates, analyze performance data, and recommend adjustments to improve results. Lead Creative Refreshes: Audit ad copy and visuals and collaborate with agencies to develop new creative assets for annual refreshes and major initiatives. Collaborate Across Teams: Work closely with analytics, creative, and agency partners to enhance campaign performance and implement new strategies. Drive Innovation: Stay current on paid media trends, including AI bidding and pixel tracking, and apply best practices to optimize campaigns. Reporting & Automation: Deliver weekly and monthly performance reports, and partner with analytics to automate reporting processes. Support Affiliate Partnerships: Assist in managing relationships with affiliate and publisher networks. Champion Agile Workflows: Thrive in a fast-paced, agile environment where priorities shift quickly, and collaboration drives success. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: Creative Opportunities: Participate in exciting projects like social media filming, product launches, and major event campaigns. Professional Growth: Expand your expertise in paid media strategy, analytics, and emerging technologies. QUALIFICATIONS: Minimum Qualifications: Bachelor’s degree in Marketing, Communications, Business Administration, or equivalent experience. Minimum 5 years of functional experience in marketing and/or digital channel support role required. Proven experience managing paid media campaigns using platforms like Google Ads and Meta. Desired Qualifications: Google Ads and Meta certifications. Demonstrated proficiency in data analytics and Excel for reporting and visualization. Experience with affiliate or publisher network partnerships. Agency experience in paid media management. Creative thinking and ability to collaborate on ad development. Time management and organizational skills. Ability to adapt to change and thrive in an agile environment. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. With 90 years and over one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Lead complex system architecture, mentor developers, and ensure high code quality across enterprise-wide initiatives. | Bachelor's degree with 10+ years IT experience, expertise in application design, financial products, secure development, and required technical skills. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $189,000.00-$230,700.00 annually. The full Pay Range is $146,600.00 - $273,000.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU’LL MAKE: As a Principal Software Developer (PSD), you’ll shape innovative, industry-leading solutions that elevate BECU member experience and strengthen our position in the market. You’ll use your technical mastery, creativity, and business insight to turn big ideas into real impact—driving forward-thinking technologies, collaborating with talented teams, and influencing high value outcomes across the organization. This is your opportunity to lead, inspire, mentor, and architect systems that help define the future of BECU. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, SC, NC, CA or VA. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU’LL DO: Innovative Solution Design: Use your technical expertise and strategic mindset to design and develop forward-thinking, market defining solutions that solve business challenges and enhance member experiences. Technical Vision & Leadership: Visualize, articulate, and champion technical approaches that push boundaries and set new industry standards. Prototype & Partner: Work side by side with business leaders to build prototypes and solution concepts that help shape the strategic direction of new products and capabilities. Technology Advocacy: Stay continuously engaged with emerging technologies and share your insights broadly helping teams across BECU stay informed, aligned, and ready for what’s next. Complex System Engineering: Lead highly complex, multi-tier architecture work—including analysis, design, coding, testing, debugging, and documentation—to deliver dependable, scalable systems. Process & Practice Improvement: Identify opportunities to elevate engineering practices, streamline processes, and introduce new approaches that improve operational efficiency and solution quality. Code Quality Leadership: Model and uphold BECU-wide coding standards. Create, refine, and advocate for best practices in code quality, reusability, and extensibility. Enterprise Thought Leadership: Drive technical strategy across teams, offering architectural leadership and promoting innovative thinking that accelerates enterprise-wide progress. Mentorship & Knowledge Sharing: Mentor developers of all levels, fostering a culture of collaboration, learning, and continuous technical growth. Technical Consulting: Serve as a trusted expert for delivery teams, offering deep technical insights and solving highly complex defects and challenges. Agile Planning Execution: Break down work into Epics, Features, Stories, and Tasks to support clear, scalable, and collaborative Agile delivery. Enterprise Collaboration: Partner with multiple teams, including business stakeholders, to deliver large-scale, cross-functional initiatives through every phase of the SDLC. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: Strategic influence — Shape key architectural decisions and guide enterprise‑wide technology direction. Innovation space — Experiment with modern frameworks, emerging tools, and cutting‑edge technologies. Meaningful ownership — Lead solutions that support millions of members and power core financial experiences. Professional visibility — Present your work, contribute to learning communities, and elevate your industry profile. Continuous advancement — Grow your expertise across cloud-native systems, distributed architectures, analytics, and secure development. QUALIFICATIONS: Minimum Qualifications Bachelor’s degree in technical or business discipline, or equivalent work or education-related experience. Minimum 10 years of information technology experience with demonstrated expertise in application design. Experience with Financial products, i.e., Mortgage, Loan, Credit Card, Deposits, etc. Experience managing source control models and organization development practices. Demonstrated experience with Secure Development best practices. Proven ability to learn new/emerging technologies, and to deliver a highly scalable solution with those technologies over the entire product lifecycle (from ideation to retirement) in a polyglot environment. Experience designing and delivering REST APIs. Demonstrated expertise with .NET, C# Knowledge of Open Source (OSS) technologies and libraries. Experience with Azure cloud development and architecture, including secure identity patterns (RBAC/Managed Identity), secrets/configuration (Key Vault/App Configuration), and cloud operational considerations. High-level expertise in two or more of the following domains: server-side web dev, client-side web dev, REST/web services, large scale data analytics using Machine Learning frameworks, networking and service mesh. Expertise in SOLID design principles, Object-Oriented Programming and Design. Expertise with Microservices and distributed systems design. Strong understanding of Software Development Life Cycle (SDLC) and Agile methodologies. Expertise with Continuous Integration and Continuous Delivery systems and tools such as Azure DevOps Services, GitHub Actions, Jenkins, or Teamcity. Deep expertise in Test Driven Development concepts, methods, and tools. Demonstrated experience in unit testing, integration testing and performance/load testing. Expertise using Git, including performing code reviews, pull requests, and following branching standards such as Git Flow or Trunk-Based Development. Experience with SQL, large datasets, data warehousing and sophisticated ETL processes, analytics engines required. Knowledge of cloud-hosted SQL-based datastores. Demonstrated experience with Cosmos DB and/or other NoSQL systems. Proven experience leading and collaborating with multiple teams for enterprise-wide initiatives, including business unit teams, to deliver solutions through all aspects of the SDLC. Desired Qualifications Advanced degree. System administration and automation with PowerShell or bash. Proven ability to stay current with emerging technologies and new applications of existing technologies, through work or continuing industry or education involvement. Experience with event-driven/messaging patterns using Event Hubs, Service Bus, or similar technologies. Experience building observability using Open Telemetry + Application Insights. Industry conference experience presenting in front of technically adept, and non-technical audiences. Drive the adoption of relevant technologies across the enterprise. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. With 90 years and over one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Define vision, strategy, and roadmap for ATM and digital networks ensuring security, compliance, and scalability. | Bachelor's degree and 7 years product management experience in ATM or payments technology, agile environment experience, and vendor management. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $156,200.00-$190,800.00 annually. The full Pay Range is $121,200.00 - $225,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU’LL MAKE: As the Sr Product Manager – ATM Channel Strategy, you’ll define the vision, strategy, and roadmap for BECU’s ATM, Allpoint, and Co‑op networks—core capabilities that shape how members access cash and interact with our physical and digital channels. You’ll guide the future state of ATM and in‑branch digital experiences, ensuring they are secure, compliant, cost‑optimized, and scalable for BECU’s growth. Your work will directly influence network expansion, financial performance, and member satisfaction while aligning cross‑functional teams toward a unified strategy. You’ll use data, insight, and product leadership to solve complex operational and technological challenges. In this role, you’ll help ensure the ATM and branch experience remains a strong, reliable, and evolving touchpoint for our members. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, CA, TX, GA, VA, NC or SC. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU’LL DO: Lead BECU ATM and Surcharge-Free Partner Network strategies: Own the end‑to‑end vision, strategy, and roadmap for BECU ATM and partner networks, ensuring they deliver value, security, and efficiency for members and the organization. Shape future-state experiences: Drive the evolution of ATM and in‑branch digital experiences, aligning physical and digital strategies to improve access, usability, and member engagement. Drive network expansion & performance: Define and execute strategies to expand access for members, optimize network costs, and improve financial performance across ATM ecosystems. Guide cross-functional alignment: Lead collaboration across Operations, Compliance, Technology, Finance, Member Experience, and other partners to deliver secure, compliant, and reliable ATM and network operations. Make data‑driven decisions: Perform in‑depth analysis of ATM usage trends, network performance, member behaviors, and financial impacts to guide prioritization and roadmap decisions. Manage vendor and partner relationships: Oversee and strengthen relationships with key partners, ensuring strong performance, compliance, and alignment with business strategy. Ensure operational reliability: Partner with technology and operations teams to maintain secure, compliant, and dependable ATM and network availability for members. Lead pricing & financial modeling: Develop pricing recommendations and financial projections that support BECU’s strategic and growth goals while managing cost allocations and risk. Champion the voice of the member: Bring member insights into design and decision‑making to enhance ATM, network, and branch digital experiences. Manage cross‑portfolio releases: Prioritize and manage release plans across ATM‑related products, systems, and capabilities to ensure seamless delivery across teams. Continuously refine product direction: Capture insights, performance trends, and lessons learned to evolve long‑term strategy and roadmap direction. Support integration and merger dependencies: Navigate enterprise‑level strategic, technical, and operational dependencies that impact ATM and network capabilities. Perform additional duties as assigned: Support evolving business needs related to ATM strategy, digital branch experiences, and network performance. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: Ownership of a high‑impact portfolio that spans ATM strategy, surcharge‑free networks, vendor ecosystems, and branch digital experiences. A strategic role in a transformative moment as BECU’s pending merger introduces new enterprise‑level opportunities, integrations, and challenges. Deep cross‑functional exposure working with Technology, Operations, Finance, Compliance, Risk, Vendor Management, and Member Experience. Experience driving a multi‑capability product ecosystem involving hardware, software, network partners, financial modeling, and operational performance. Direct influence over physical‑digital experience integration, shaping how members interact with BECU's ATM and branch network. Growth in vendor strategy leadership, including contract strategy, performance oversight, and financial forecasting across complex partnerships. A role at the forefront of modernization, guiding ATM upgrades, emerging capabilities, network expansion, and next‑generation branch tools. Opportunities to lead at scale, as expansion and enterprise integration elevate visibility and impact across the organization. QUALIFICATIONS: Minimum Qualifications: Bachelor’s degree or equivalent work experience in a technology, business, or related discipline required. Advanced degree preferred. Typically requires 7 years of product management, product development or product or equivalent experience with ATM or payments technology. Desired Qualifications: Experience working in an agile environment. Previous experience overseeing all elements of the product development life cycle. Self-directed and able to proactively identify business and customer needs and opportunities, overcome barriers, influence, and formulate solutions with minimal supervision. Experience in managing highly effective cross-functional teams. Previous experience understanding and determining product strategies based on the voice of the customer. Experience managing and maintaining vendor relationships. Exceptional writing, editing, and presentation skills. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. With 90 years and over one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Lead product strategy, roadmap, and delivery of digital and cloud-native software solutions through cross-functional collaboration and data-driven decision making. | You have over 10 years of product management experience, strong agile and technical skills, and expertise in managing software development lifecycles and analytics, but no direct collections system or Fax platform experience. | ## Sr Product Manager – Collection Operations Strategy and Systems We are BECU, a purpose-driven financial cooperative guided by a “people helping people” philosophy since 1935. Our organization serves approximately 1.5 million members and manages over $30 billion in assets. Joining this role means contributing to a mission-focused team during an exciting time of business and technology transformation. PAY RANGE The Target Pay Range for this position is $156,200.00-$190,800.00 annually. The full Pay Range is $118,200.00 - $220,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. We support our people with competitive benefits, including: - 401(k) Company Match (up to 3%) and a 4% annual contribution to your 401(k) by BECU - Medical, Dental and Vision (family contributions as well) - PTO Program + Exchange Program - Tuition Reimbursement Program - BECU Cares volunteer time off + donation match This role will lead collections strategy, systems, and operations to improve member communications, optimize recovery efforts, and ensure technology and processes deliver measurable results. You will manage critical systems (including Fax), oversee agency partnerships, and use data-driven insights to inform strategic decisions and measure performance. To be eligible for this position you must be a resident of one of these states: WA, OR, ID, CA, AZ, TX, NC, SC, GA or VA. If you live in Washington state and are within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you to come into the office on Tuesdays & Wednesdays each week. For candidates outside commutable distance to TFC but located in any of our approved remote work locations, this role will be primarily remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. What the work looks like day-to-day: - Own the vision, strategy, and roadmap for collections systems and operations, aligning initiatives with broader business goals. - Oversee administration and management of current collections platforms (including Fax) and lead modernization efforts such as platform migration and improvements to digital communications. - Manage relationships with external collection agencies, resolve operational challenges, and share best practices to improve recovery outcomes. - Optimize member communications by refining digital outreach strategies (SMS, email) and running test-and-control campaigns to improve engagement and results. - Conduct data analysis to identify trends, measure performance, and inform strategic decisions. Capture insights, monitor KPIs, and adjust strategies to enhance efficiency and member experience. - Collaborate closely with Credit Risk, Compliance, Customer Service, Finance, and external vendors to deliver seamless solutions. What you’ll bring (preserved exactly as listed): Minimum Qualifications: Bachelor’s degree or equivalent work experience in technology, business, or related discipline. Typically requires 7 years of product management, product development, or equivalent experience with platform technology within collections. Desired Qualifications: Advanced degree preferred. Experience working in an agile environment. Previous experience overseeing all elements of the product development life cycle. Experience managing highly effective cross-functional teams. Experience managing and maintaining vendor relationships. Familiarity with collections systems (e.g., Fax, Temenos) and digital communication tools (SMS platforms like Live. Vox or Genesys). Data analysis skills using SQL, SAS, or similar tools. Ability to proactively identify business and customer needs, overcome barriers, and formulate solutions. Previous experience understanding and determining product strategies based on the voice of the customer. Exceptional writing, editing, and presentation skills. You will have the opportunity to shape systems and technology decisions that impact thousands of members, work across teams and external agencies, and lead innovation to improve member financial well-being. If you are ready to bring product management, analytics, and operational strategy experience to a collaborative, mission-driven environment, we encourage you to apply. BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Lead product backlog prioritization and collaborate with cross-functional teams to deliver cloud-native digital solutions enhancing customer experiences. | Over 7 years of product ownership experience with Agile expertise, strong business acumen, and relevant certifications like CSPO and A-CSPO. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $141,800.00-$173,300.00 annually. The full Pay Range is $110,100.00 - $204,900.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you • 401(k) Company Match (up to 3%) • 4% annual contribution to your 401(k) by BECU • Medical, Dental and Vision (family contributions as well) • PTO Program + Exchange Program • Tuition Reimbursement Program • BECU Cares volunteer time off + donation match IMPACT YOU’LL MAKE: The Senior Product Owner works with the product leader to translate the product vision into detailed user stories, epics, and acceptance criteria for the credit card origination product. They will manage the backlog and prioritize features for the development team. This role communicates product direction and priorities to delivery teams and stakeholders across the organization, utilizing customized dashboards and delivery roadmaps to support planning and execution. The Senior Product Owner collaborates closely with key stakeholders to ensure alignment throughout the product lifecycle and is accountable for the impact of the product, delivery, quality, output, and continuous improvement of the product. WHAT YOU’LL DO: • Drive Business Value: Translate overarching division and departmental goals into actionable product priorities, ensuring every initiative directly contributes to key business outcomes and delivers measurable value to members and BECU. • End-to-End Product Ownership: Take full ownership of the product backlog, meticulously prioritizing, refining, and validating work. You'll ensure the deliverables guarantee high-quality member experiences. • Orchestrate Cross-Functional Alignment: Act as the central connector, seamlessly collaborating with engineering, design, marketing, and other departments to maintain a cohesive product roadmap. You'll proactively identify dependencies, mitigate risks, and adeptly manage shifting priorities to keep momentum strong. • Embrace Agility & Adaptability: Step into new challenges and responsibilities as needed, demonstrating agility and resourcefulness to seize opportunities and navigate complexities across the business. • Shape Member-Centric Solutions - Translate strategy and feedback into actionable user stories with clear acceptance criteria—partnering with delivery teams to refine and deliver exceptional experiences. • Stay Ahead of the Curve - Keep a pulse on market and industry trends, using this knowledge to influence design and product direction with fresh, forward-thinking insights. • Align Roadmaps Across Teams - Collaborate closely with cross-functional partners to maintain a cohesive product roadmap and shift priorities as needed without losing momentum. • Lead Partnerships & Vendor Collaboration - Act as the primary liaison with internal stakeholders, external vendors, and design partners to drive seamless coordination and execution. • Coach & Elevate Others - Share your knowledge generously by mentoring junior team members and fostering an environment of growth, collaboration, and learning. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: • A platform to lead high-impact products and shape their lifecycle from strategy to execution. • A culture that values innovation, transparency, and collaboration. • A meaningful role where your work directly impacts member experiences and business results. QUALIFICATIONS: Minimum Qualifications: • Bachelor’s degree or equivalent experience in a technology, business, or closely related discipline required. Advanced degree preferred. • Typically requires 7 years of related functional experience in product ownership, project management, or development roles. Desired Qualifications: • Mastery of Product Development Methodologies: Deep, practical expertise in Agile, Scrum, and Waterfall methodologies, with a proven track record of successfully applying these frameworks to drive product development and delivery in complex environments. Your experience will include leading ceremonies, coaching teams, and optimizing processes. • Proactive Problem Solving & Business Acumen: A proven self-starter with a keen ability to independently identify critical business and customer needs, uncover emerging opportunities, and overcome significant barriers. You're adept at formulating innovative and practical solutions with minimal supervision, driving tangible business and member value. • Product Owner Certification: (Preferred) A recognized Product Owner certification (e.g., CSPO, PSPO) is a plus, demonstrating a foundational commitment to product excellence. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. About Us Job Alerts: If you would like to be kept informed of new potential opportunities You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. With 90 years and over one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before-but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Lead the execution of BECU’s API platform strategy, manage engineering teams, and develop technology roadmaps. | Experience in API design, cloud-native services, microservices, and leading technology teams, with a focus on scalable, secure APIs in cloud environments. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $173,500.00-$211,900.00 annually. The full Pay Range is $135,100.00 - $250,600.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU’LL MAKE: The Sr. Manager, Technology – API Platform is responsible for leading the execution of BECU’s API strategy by delivering enterprise APIs and platform capabilities that securely expose business services for use across all channels, including mobile, web, internal applications, and external partners. The Sr. Manager, Technology is also responsible for developing and maintaining technology roadmaps, managing engineering and delivery teams, and implementing agile practices. Additionally, this role will identify innovative solutions, manage projects, and lead a high-performing team, while contributing to financial budgeting, participating in governance processes, and supporting strategic planning. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, SC, NC, CA or VA. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU’LL DO: Own Delivery & Execution for API Platform Outcomes: Own delivery and execution for API platform outcomes, ensuring alignment to leadership direction—including priorities, and architectural guardrails. Align Technology with Business Goals: Use your deep understanding of business processes to shape technology strategies, helping create business cases, cost/benefit analyses, and roadmaps that support organizational objectives. Identify Innovative Solutions: Scan the market for modern tools and capabilities, leading RFPs, project charters, and business cases that bring innovation to life. Develop and Coach Teams: Mentor, guide, and elevate your team through ongoing coaching, performance conversations, and skill building opportunities that cultivate a high-performing engineering ‑culture. Building opportunities that cultivate a high-performing engineering culture. Build High Impact Teams: Foster a culture grounded in quality, agility, and continuous learning—encouraging your team to explore emerging technologies and modern software development practices. Manage Technical Delivery: Lead engineering initiatives, oversee technical requirements, and support continuous delivery teams to ensure strong execution across products and platforms, including scalable, secure APIs built in C#/.NET on Azure (GraphQL for reads and REST for writes). Champion Agile Practices: Collaborate with cross-functional partners to embed agile principles, streamline processes, and align product and technology lifecycle outcomes. Drive Engineering Best Practices: Advance quality across the software lifecycle—from requirements to code standards to CI/CD automation— including consistency in API contracts, versioning, error handling, performance, and backward compatibility. Align Roadmaps and Outcomes: Partner with business units to connect technology capabilities with strategic, operational, and tactical priorities. Engage in Governance & Planning: Participate in business and tech governance forums, lending your expertise to planning cycles and initiative reviews. Support Annual Planning: Contribute to operational plans and ensure new or evolving initiatives have full financial planning, including infrastructure considerations. Oversee Vendor Partnerships: Review SOWs and contracts while guiding external partners to deliver value across assigned projects and workstream. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: Leadership Influence: The opportunity to lead and develop high performing engineering teams while shaping BECU’s API driven technology evolution Modern Ecosystem Impact: A chance to design and advance a modern technology landscape spanning cloud, data, integration, and API first architecture Strategic Problem Solving: A role that empowers you to drive innovation, solve complex technical challenges, and contribute to long term enterprise strategy. Platform Modernization Experience: Hands-on involvement in building and scaling platforms across ERP, infrastructure, financial products, and API modernization efforts. Continuous Growth & Collaboration: A culture that values curiosity, transparent teamwork, measurable outcomes, and leadership in a mission driven organization. QUALIFICATIONS: Minimum Qualifications Typically requires a bachelor’s degree or equivalent experience in Computer Science or related field. Typically requires 3 years of people leader experience. Experience leading technology teams. Typically requires 5 years of information technology experience with demonstrated expertise in application design and API driven or integration focused architectures. Previous work experience building technology platforms and teams preferably in environments leveraging modern APIs, microservices, cloud native services, or integration frameworks. Domain experience with Enterprise Resource Planning (ERP) and/or Infrastructure/Operations and/or financial products experience (i.e. Credit Card, Mortgage, Auto Loan, Deposits, etc.) Desired Qualifications Experience with API gateways and API management platforms (e.g., Azure API Management), including authentication, authorization, routing, throttling, and policy-based controls. Demonstrated expertise in API design, design patterns, development, and lifecycle management, including REST, GraphQL, or event-driven architectures, with a focus on scalability, reliability, and developer usability. Experience with API security standards (OAuth 2.0, OpenID Connect, scopes/claims, token flows, and common authorization patterns). Experience operating APIs in cloud environments (preferably Azure), including observability practices such as Application Insights or Open Telemetry. Technology fundamentals, design, problem solving, and complexity analysis. Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs. Delivery experience working under an Agile/Scrum methodology. Working experience of software engineering best practices including coding standards, change management, manage incidents, CI/CD, Automated testing, cloud native development build processes, testing, and operations. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. With 90 years and over one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Lead performance testing strategies, develop automation frameworks, and mentor engineers to improve software reliability and scalability. | Minimum 7 years in test planning, automation, and performance testing, with experience in cloud environments, scripting languages, and CI/CD systems. | This a Full Remote job, the offer is available from: Arizona (USA), Georgia (USA), Idaho (USA), Indiana (USA), Oregon (USA), Texas (USA), Washington (USA) Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $141,800.00-$173,300.00 annually. The full Pay Range is $110,100.00 - $204,900.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you • 401(k) Company Match (up to 3%) • 4% annual contribution to your 401(k) by BECU • Medical, Dental and Vision (family contributions as well) • PTO Program + Exchange Program • Tuition Reimbursement Program • BECU Cares volunteer time off + donation match IMPACT YOU’LL MAKE: As a Staff Software Development Engineer in Test (SDET), you will contribute to shaping the future of quality and performance engineering at BECU. You’ll apply your technical expertise to help teams build reliable, scalable, and secure software that supports meaningful experiences for BECU members. Your leadership in performance engineering, test strategy, and automation will help elevate engineering practices, streamline delivery, and strengthen the technology ecosystem across the organization. Your work directly supports accessible, dependable solutions that positively impact the communities BECU serves. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX or CA. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays.  For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU’LL DO: • Lead Test Strategy & Execution: Develop inclusive, scalable test strategies, automation frameworks, and performance tools that empower engineering teams across web, mobile, and data environments. • Advance Performance Engineering: Analyze system behavior, performance patterns, and load models to identify opportunities for improving scalability, testability, and overall reliability. • Lead Performance Testing Initiatives: Guide performance engineering efforts, interpret results, identify patterns, and collaborate across teams to resolve issues with clarity and accuracy. • Share Knowledge & Foster Learning: Contribute to internal learning sessions, technical discussions, and community knowledge sharing to support continuous education and collaboration. • Establish Technical Standards: Review test and automation code for quality and consistency, contribute to engineering standards, and help maintain best practice testing guidelines. • Mentor & Support Engineers: Provide constructive, skills focused coaching to SDETs and engineers through code reviews, test design discussions, and knowledge sharing. • Enhance CI/CD Quality: Strengthen automated test reliability within CI/CD pipelines, identifying opportunities to optimize build feedback and execution stability. • Champion Quality Culture: Advocate for performance and end to end testing practices that improve overall product quality and promote shared ownership across engineering teams. • Support Technical Growth & Innovation: Provide guidance and expertise across engineering initiatives, contributing to improved processes, tools, and testing efficiency. • Engage in Broader Team Efforts: Contribute to team goals and evolving initiatives with a collaborative, community-oriented mindset. This isn’t just about completing tasks. It’s about contributing to BECU’s ongoing journey, where your expertise is valued, your insights matter, and your growth is continuously supported. WHAT YOU’LL GAIN: • Opportunities for Influence: The ability to shape engineering quality and performance practices across multiple teams and technical domains. • Deep Technical Development: Growth in areas such as performance engineering, automation frameworks, distributed systems, cloud platforms, and scalable test architecture. • Collaborative Leadership: Frequent opportunities to mentor peers, contribute to learning communities, and influence strategic technical direction. • Supportive Innovation Culture: A space where diverse perspectives are welcomed, new ideas are encouraged, and experimentation is supported. • Modern Tools & Environments: Hands-on experience with cloud platforms, CI/CD ecosystems, automation frameworks, performance orchestration tools, and a broad mix of programming languages. • Community-Focused Mission: The chance to contribute to technology that supports the financial well-being of BECU’s members and communities. QUALIFICATIONS: Minimum Qualifications • Bachelor’s degree in computer science or related discipline, or equivalent work experience. • Minimum seven years of experience designing test plans, cases and writing automated tests in a team environment, including performance testing practices. • Minimum two years of experience testing applications and services with security automation frameworks. • Minimum seven years of hands-on experience with programming and scripting languages such as C#, Python or JavaScript/Typescript (or other languages) performing software development/QA in a polyglot environment, including scripting to support performance frameworks like JMeter. • Minimum seven years of experience with continuous integration systems and test case management tools. • Proficiency with test frameworks such as Nunit, MSTest, Xunit, Selenium, Playwright or Gherkin. • Experience with public cloud (Azure/AWS/Google Cloud) technologies. • Experience using git, including performing code reviews, pull requests, and following branching standards such as Git Flow or Trunk-Based Development. Desired Qualifications • Demonstrated strong understanding and experience in performance Engineering and QA methodologies for web, API and mobile applications releases. • Working knowledge of containers and performance engineering orchestration platforms like Blaze Meter, Octoperf or Azure Load test. • Demonstrated experience in unit testing, integration testing and performance testing. Demonstrated experience testing for performance optimization and scalability. • Demonstrated experience with relational and non-relational database structures. Able to understand and construct SQL queries, and NoSQL queries. ​ JOIN THE JOURNEY: Ready to contribute to meaningful technical progress? Interested in being part of a collaborative and innovative team where your ideas and contributions support BECU’s growth and success? This is more than a role—it’s an opportunity to advance your skills, expand your impact, and help strengthen BECU’s technology landscape. Bring your experience, curiosity, and commitment to continuous learning. Apply today and join us in building accessible, reliable, and future ready solutions. Your journey of growth, innovation, and impact starts here. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. This offer from "BECU" has been enriched by Jobgether.com and got a 81% flex score.

Lead test strategy, performance testing, and automation efforts to ensure software quality and scalability. | Minimum 7 years in test planning, automation, and performance testing, with experience in programming languages like Python, JavaScript, or C# and cloud technologies. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $141,800.00-$173,300.00 annually. The full Pay Range is $110,100.00 - $204,900.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU’LL MAKE: As a Staff Software Development Engineer in Test (SDET), you will contribute to shaping the future of quality and performance engineering at BECU. You’ll apply your technical expertise to help teams build reliable, scalable, and secure software that supports meaningful experiences for BECU members. Your leadership in performance engineering, test strategy, and automation will help elevate engineering practices, streamline delivery, and strengthen the technology ecosystem across the organization. Your work directly supports accessible, dependable solutions that positively impact the communities BECU serves. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX or CA. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU’LL DO: Lead Test Strategy & Execution: Develop inclusive, scalable test strategies, automation frameworks, and performance tools that empower engineering teams across web, mobile, and data environments. Advance Performance Engineering: Analyze system behavior, performance patterns, and load models to identify opportunities for improving scalability, testability, and overall reliability. Lead Performance Testing Initiatives: Guide performance engineering efforts, interpret results, identify patterns, and collaborate across teams to resolve issues with clarity and accuracy. Share Knowledge & Foster Learning: Contribute to internal learning sessions, technical discussions, and community knowledge sharing to support continuous education and collaboration. Establish Technical Standards: Review test and automation code for quality and consistency, contribute to engineering standards, and help maintain best practice testing guidelines. Mentor & Support Engineers: Provide constructive, skills focused coaching to SDETs and engineers through code reviews, test design discussions, and knowledge sharing. Enhance CI/CD Quality: Strengthen automated test reliability within CI/CD pipelines, identifying opportunities to optimize build feedback and execution stability. Champion Quality Culture: Advocate for performance and end to end testing practices that improve overall product quality and promote shared ownership across engineering teams. Support Technical Growth & Innovation: Provide guidance and expertise across engineering initiatives, contributing to improved processes, tools, and testing efficiency. Engage in Broader Team Efforts: Contribute to team goals and evolving initiatives with a collaborative, community-oriented mindset. This isn’t just about completing tasks. It’s about contributing to BECU’s ongoing journey, where your expertise is valued, your insights matter, and your growth is continuously supported. WHAT YOU’LL GAIN: Opportunities for Influence: The ability to shape engineering quality and performance practices across multiple teams and technical domains. Deep Technical Development: Growth in areas such as performance engineering, automation frameworks, distributed systems, cloud platforms, and scalable test architecture. Collaborative Leadership: Frequent opportunities to mentor peers, contribute to learning communities, and influence strategic technical direction. Supportive Innovation Culture: A space where diverse perspectives are welcomed, new ideas are encouraged, and experimentation is supported. Modern Tools & Environments: Hands-on experience with cloud platforms, CI/CD ecosystems, automation frameworks, performance orchestration tools, and a broad mix of programming languages. Community-Focused Mission: The chance to contribute to technology that supports the financial well-being of BECU’s members and communities. QUALIFICATIONS: Minimum Qualifications Bachelor’s degree in computer science or related discipline, or equivalent work experience. Minimum seven years of experience designing test plans, cases and writing automated tests in a team environment, including performance testing practices. Minimum two years of experience testing applications and services with security automation frameworks. Minimum seven years of hands-on experience with programming and scripting languages such as C#, Python or JavaScript/Typescript (or other languages) performing software development/QA in a polyglot environment, including scripting to support performance frameworks like JMeter. Minimum seven years of experience with continuous integration systems and test case management tools. Proficiency with test frameworks such as Nunit, MSTest, Xunit, Selenium, Playwright or Gherkin. Experience with public cloud (Azure/AWS/Google Cloud) technologies. Experience using git, including performing code reviews, pull requests, and following branching standards such as Git Flow or Trunk-Based Development. Desired Qualifications Demonstrated strong understanding and experience in performance Engineering and QA methodologies for web, API and mobile applications releases. Working knowledge of containers and performance engineering orchestration platforms like Blaze Meter, Octoperf or Azure Load test. Demonstrated experience in unit testing, integration testing and performance testing. Demonstrated experience testing for performance optimization and scalability. Demonstrated experience with relational and non-relational database structures. Able to understand and construct SQL queries, and NoSQL queries. JOIN THE JOURNEY: Ready to contribute to meaningful technical progress? Interested in being part of a collaborative and innovative team where your ideas and contributions support BECU’s growth and success? This is more than a role—it’s an opportunity to advance your skills, expand your impact, and help strengthen BECU’s technology landscape. Bring your experience, curiosity, and commitment to continuous learning. Apply today and join us in building accessible, reliable, and future ready solutions. Your journey of growth, innovation, and impact starts here. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. With 90 years and over one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Lead strategy and operations for collections systems, manage external agency partnerships, optimize member communications, and analyze data to improve recovery outcomes. | Bachelor's degree or equivalent, 7+ years in product management or related fields, experience with collections systems and digital communication tools, strong data analysis skills, and experience managing cross-functional teams. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $156,200.00-$190,800.00 annually. The full Pay Range is $118,200.00 - $220,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU’LL MAKE: As a Sr. Product Manager – Collection Operations Strategy and Systems, you’ll lead the charge in refining BECU’s collections strategy and operations. Your work will ensure that technology solutions and processes deliver measurable results, improve member communications, and optimize recovery efforts. You’ll manage critical systems and oversee agency partnerships —all while using data-driven insights to shape strategy. This is your opportunity to make a lasting impact on operational efficiency and member experience. To join our dynamic team in this role, we require candidates to be residents of WA, OR, ID, CA, AZ, TX, NC, SC, GA or VA. If you’re located in Washington state and within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you come into the office on Tuesdays & Wednesdays each week. For those candidates that live outside the commutable distance to TFC and in any of our approved remote work locations, this role will be primarily remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU’LL DO: Own Strategy and Roadmap: Define and execute the vision for collections systems and operations, ensuring alignment with business goals. Manage Collections Systems: Oversee administration of current platforms (including Fax). Lead Agency Partnerships: Manage relationships with external collection agencies, resolve challenges, and share best practices to improve recovery outcomes. Optimize Member Communications: Refine digital outreach strategies (SMS, email) and run test-and-control campaigns to improve engagement and results. Analyze and Improve: Conduct data analysis to identify trends, measure performance, and inform strategic decisions. Collaborate Across Teams: Work closely with Credit Risk, Compliance, Customer Service, Finance, and external vendors to deliver seamless solutions. Drive Continuous Improvement: Capture insights, monitor KPIs, and adjust strategies to enhance efficiency and member experience. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: Strategic Influence: Shape collections operations and technology decisions that impact thousands of members. Cross-Functional Collaboration: Partner with internal teams and external agencies to deliver innovative solutions. Professional Growth: Expand your expertise in product management, analytics, and operational strategy. Innovation Opportunities: Lead modernization efforts, including platform migration and digital communication enhancements. Purpose-Driven Work: Contribute to a mission that prioritizes members’ financial well-being and organizational success. QUALIFICATIONS: Minimum Qualifications: Bachelor’s degree or equivalent work experience in technology, business, or related discipline. Typically requires 7 years of product management, product development, or equivalent experience with platform technology within collections. Desired Qualifications: Advanced degree preferred. Experience working in an agile environment. Previous experience overseeing all elements of the product development life cycle. Experience managing highly effective cross-functional teams. Experience managing and maintaining vendor relationships. Familiarity with collections systems (e.g., Fax, Temenos) and digital communication tools (SMS platforms like LiveVox or Genesys). Data analysis skills using SQL, SAS, or similar tools. Ability to proactively identify business and customer needs, overcome barriers, and formulate solutions. Previous experience understanding and determining product strategies based on the voice of the customer. Exceptional writing, editing, and presentation skills. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. With 90 years and over one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Lead and develop enterprise project management practices, oversee project delivery, and foster organizational change and continuous improvement. | Minimum 5 years of project management experience, leadership of teams, and understanding of Waterfall, Agile, and Scrum methodologies, with a preference for PMP certification. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $150,800.00-$184,200.00 annually. The full Pay Range is $117,300.00 - $217,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match To join our dynamic team, we require candidates to be residents of CA, VA, NC, WA, OR, ID, AZ, TX, GA, or SC. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. IMPACT YOU’LL MAKE As the Senior Manager of Enterprise Project Management, you’ll lead the charge in shaping how BECU delivers strategic projects and products. You’ll manage a talented team of project managers and be a key driver in refining our enterprise project management methodologies. Your leadership will guide the day-to-day rhythm of delivery while ensuring consistency, clarity, and success across all initiatives. If you’re passionate about coaching others, making processes smarter, and driving real business outcomes, this is your opportunity to lead with purpose. WHAT YOU’LL DO Set the Standard for Project Excellence: Define and evolve the EPMO’s enterprise-wide methodology, governance, and metrics — ensuring alignment across all teams. Be a Champion for Best Practices: Drive awareness, education, and adoption of project management methodologies across BECU. Inspire a culture of continuous improvement. Lead the Agile Journey: Advance Agile frameworks in partnership with our Enterprise Agility team to keep teams nimble and outcomes aligned. Drive Change with Confidence: Lead organizational change initiatives and coach others through transitions in process, tools, and approach. Grow and Develop Talent: Manage a team of project managers — hiring, onboarding, assigning projects, and fostering professional growth through coaching and feedback. Deliver with Precision: Ensure projects in the portfolio are delivered on time, on budget, and aligned with strategic goals. Monitor and Guide Progress: Track key milestones, risks, and metrics, providing strategic guidance and escalation support when needed. Ensure Accountability: Uphold compliance with audit standards and manage program risks with transparency and ownership. Share What Matters: Provide clear and timely updates to stakeholders through portfolio reviews and reporting. Collaborate and Problem-Solve: Act as a point of escalation to help remove organizational roadblocks and keep teams focused and empowered. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN The opportunity to lead a high-impact team shaping how BECU delivers work A mission-driven workplace that values innovation, learning, and inclusion Flexibility to lead in a hybrid or remote setting A chance to influence enterprise-wide frameworks, governance, and practices A leadership role where you’ll coach, mentor, and grow others while evolving strategy QUALIFICATIONS Minimum Qualifications Bachelor’s degree in computer science, business administration, or related field — or equivalent experience Minimum 5 years of related functional/project management experience delivering complex projects and managing project lifecycles, plus 3 years of experience leading people, and understanding of Waterfall, Agile, and Scrum methodologies Experience leading organizational change and improving project delivery orgs Proven analytical, problem-solving, and interpersonal communication skills Desired Qualifications Advanced degree preferred PMP certification Experience producing portfolio-level reporting and stakeholder communications JOIN THE JOURNEY Ready to make an indelible impact? Eager to be part of a collaborative and innovative team where your ideas and contributions don’t just fill a role but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust operational landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. With 90 years and over one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Conducting data analysis, building dashboards, collaborating with stakeholders to improve member experience, and supporting strategic initiatives. | Bachelor's in a quantitative field, 2+ years of data analysis experience, proficiency in SQL, Python, and Power BI, with understanding of statistics and KPIs. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $85,800.00-$104,800.00 annually. The full Pay Range is $66,600.00 - $124,300.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you • 401(k) Company Match (up to 3%) • 4% annual contribution to your 401(k) by BECU • Medical, Dental and Vision (family contributions as well) • PTO Program + Exchange Program • Tuition Reimbursement Program • BECU Cares volunteer time off + donation match IMPACT YOU’LL MAKE: As a Data Analyst at BECU, you’ll play a key role in transforming data into actionable insights that enhance our digital member experience. You’ll collaborate with product owners and UX teams to uncover opportunities, solve problems, and improve usability across platforms. Your work will directly influence how members interact with our services, helping identify pain points and drive meaningful improvements. From day one, you’ll be empowered to explore data, contribute to sprint goals, and support strategic initiatives. This is your chance to make a measurable impact on how we serve our members. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU’LL DO: • Lead Analytical Projects: Coordinate team-level analytics efforts and contribute to broader divisional initiatives that support BECU’s mission. • Deliver Insightful Analysis: Conduct exploratory, diagnostic, and descriptive analyses to uncover trends, patterns, and opportunities for improvement. • Build and Maintain Dashboards: Create and manage visualizations and reports that monitor KPIs and business metrics across digital, marketing, product, and operations. • Collaborate with Stakeholders: Work closely with product owners, UX teams, and other stakeholders to define metrics and ensure insights meet business needs. • Support Optimization Efforts: Analyze A/B tests and other experiments to provide actionable recommendations that improve member experience. • Transform and Prepare Data: Collect, clean, and transform data using SQL, Python, or Alteryx to support reporting and analysis. • Ensure Data Integrity: Partner with data engineering and BI teams to validate data pipelines and maintain documentation for transformation logic and business rules. • Communicate Clearly: Present findings and recommendations in a way that resonates with both technical and non-technical audiences. • Contribute to Best Practices: Share tools, templates, and feedback with peers; participate in learning sessions and peer reviews. • Translate Business Needs: Understand stakeholder questions and translate them into analytical tasks that drive decision-making. • Document Thoroughly: Ensure all documentation is clear, complete, and accessible to diverse audiences. • Engage in Community: Participate in BECU’s data analyst forums to exchange ideas and continuously improve your craft. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: • Opportunity to Influence: Your insights will directly shape product and UX decisions that impact thousands of members. • Collaborative Culture: Join a team that values open communication, agile practices, and cross-functional collaboration. • Growth Potential: With clear KPIs and support from leadership, you’ll be positioned for advancement and recognition. • Cutting-Edge Tools: Work with modern analytics platforms like Google Analytics, Tableau, Snowflake, and Alteryx. • Mission-Driven Work: Help improve financial well-being for members by identifying and solving real-world challenges. QUALIFICATIONS: Minimum Qualifications: • Bachelor’s degree in a quantitative field (e.g., Statistics, Economics, Computer Science, Data Science) or equivalent experience required. • Typically requires 2 years of relevant data analysis experience. • Intermediate proficiency in SQL, Python, or equivalent data preparation tools such as Alteryx required. • Intermediate proficiency in data visualization tools such as Tableau or Power BI required. Desired Qualifications: • 1 year of relevant business or financial industry experience preferred. • Solid understanding of mathematical formulas, foundational statistics, and KPI concepts required. • Strong analytical and problem-solving skills required. • Intermediate presentation skills with the ability to communicate effectively with diverse stakeholders required. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

As a Senior Workforce Analyst, you will lead the development of forecasts, capacity planning, and hiring strategies to ensure teams are adequately staffed. Your work will influence operational efficiency, employee engagement, and member satisfaction. | Candidates must have a high school diploma and 3-5 years of Workforce Management experience, preferably in a Contact Center or Retail environment. Strong analytical skills and experience in leading WFM initiatives are essential. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $85,800.00-$104,800.00 annually. The full Pay Range is $66,600.00 - $124,300.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU’LL MAKE: As a Senior Workforce Analyst at BECU, you’ll be a strategic force behind the success of our Contact Center and Retail teams. You’ll lead the development of long- and short-range forecasts, capacity and budget planning, and hiring strategies that ensure our teams are staffed to meet member needs—today and into the future. Your work will directly influence operational efficiency, employee engagement, and member satisfaction. From building optimized schedules to guiding workforce strategy, you’ll be a trusted partner across departments. You won’t just analyze data—you’ll lead the way in how our teams thrive and scale. WHAT YOU’LL GAIN: A strategic, data-driven role with measurable impact on customer experience and employee engagement Full ownership of forecasting, capacity planning, budget alignment, and hiring strategy A leadership opportunity where your insights shape workforce strategies across the organization The chance to mentor junior analysts and collaborate with cross-functional teams Access to advanced WFM tools and a supportive, innovative team environment A mission-driven culture where your work contributes to the financial well-being of our members An inclusive, growth-oriented workplace that values professional development and continuous learning QUALIFICATIONS: Minimum Qualifications: High School diploma or equivalent work/educational experience Minimum 3–5 years of Workforce Management experience, preferably in a Contact Center or Retail environment Demonstrated experience in leading WFM initiatives, including forecasting, scheduling, and real-time management Proven ability to manage capacity planning, budget forecasting, and hiring strategy Strong analytical skills with the ability to translate data into actionable insights Desired Qualifications: Proficiency with Workforce Management Systems (e.g., Verint, NICE, Genesys, or similar) Experience with long-term forecasting models, scenario planning, and budget alignment Strong project management skills with the ability to lead cross-functional initiatives Excellent verbal and written communication skills High attention to detail and accuracy in a fast-paced environment Ability to influence stakeholders, present data-driven recommendations, and collaborate across departments Full-time availability with flexibility for additional hours as needed EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Lead the technical development of BECU's internal AI tool to enhance operational efficiency and member experiences. Collaborate with various departments to ensure technical accuracy and impact while mentoring senior engineers. | Candidates must have a bachelor's degree in Computer Science or related discipline and a minimum of eight years of experience in software design and development. Expertise in secure development practices and scalable solutions across multiple languages is required. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $152,300.00-$186,100.00 annually. The full Pay Range is $118,200.00 - $220,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU’LL MAKE: As a Staff Software Developer on BECU’s AI Innovation & Strategy team, you’ll lead the technical development of our internal AI tool designed to empower staff to better serve our 1.5m+ members. Your work will directly enhance operational efficiency, increase staff capabilities and confidence, and elevate member experiences across multiple departments. This is your opportunity to lead with purpose and build solutions that matter. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates who live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU’LL DO: Lead AI Product Development: Serve as the technical lead for our AI product, guiding its expansion and ensuring alignment with strategic goals. Architect Scalable Solutions: Design and develop robust, performant systems using Python, Snowflake, LLMs, RAGs, and cloud services. Collaborate Across Functions: Partner with stakeholders in contact center, retail, cybersecurity, operations, and marketing to ensure technical accuracy and impact. Drive Agile Execution: Participate in daily stand-ups and two-week sprints, using GitHub for project management and backlog prioritization. Mentor and Influence: Provide technical coaching to senior engineers, contribute to coding standards, and present solutions to technical leadership. Advance AI Foundations: Strengthen the shared infrastructure supporting our AI products, with a focus on segmentation, retrieval, and scalability. Champion Innovation: Evaluate emerging technologies, balance exploration with execution, and contribute to future AI product planning. Ensure Quality and Security: Apply secure development best practices, conduct testing, and drive improvements across BECU’s technical systems. Promote Technical Excellence: Lead code reviews, enforce standards, and contribute to continuous integration and delivery pipelines. Represent BECU Expertise: Share your knowledge internally and externally, including potential conference presentations and cross-team consulting. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: A leadership role in shaping BECU’s AI strategy and product development. The chance to work on cutting-edge technologies like LLMs, RAG, and agentic systems. Collaboration with a small, agile team with startup roots and enterprise impact. Visibility and influence across multiple departments and the AI Council. A culture that values innovation, autonomy, and continuous learning. QUALIFICATIONS: Minimum Qualifications: Bachelor’s degree in Computer Science or related discipline, or equivalent work experience. Minimum eight years of experience designing software and writing production code in a team environment. Demonstrated expertise in Secure Development best practices. Proven ability to deliver scalable solutions across multiple languages and environments. Expertise with two or more of the following: .NET, C#, Java, node.js, JavaScript/TypeScript frameworks, Python. Experience with public cloud platforms (Azure/AWS/Google Cloud). Knowledge of containers and orchestration (Kubernetes preferred). Expertise in SOLID principles, OOP, SOA patterns, and distributed systems. Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins, TeamCity). Deep understanding of TDD and testing methodologies. Proficiency with git and branching standards. Experience with SQL, large datasets, ETL, and analytics engines. Proven experience leading cross-functional teams through the SDLC. Strong verbal and written communication skills. Full-time availability and occasional travel. Desired Qualifications: Advanced degree in Computer Science or related field. Experience with Machine Learning, Reinforcement Learning, Data Science, and/or model tuning. Experience with LLM evaluation tools like Ragas, Evals, and/or DeepEval. Experience presenting at industry conferences. Familiarity with agent-based systems and user interaction models. Exposure to cloud platforms beyond AWS. Understanding of data segmentation and collection independence. Experience in startup or agile, autonomous team environments. Ability to drive adoption of emerging technologies within domain. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

Develop and execute internal communication strategies for Technology, Risk, Compliance, Cyber, and Operations teams, partnering with leadership to craft messaging, manage communication channels, and measure effectiveness. | Bachelor’s degree or equivalent experience, 5+ years corporate writing/editing, 3+ years managing enterprise projects, proficiency with Microsoft 365, strong communication and stakeholder management skills, and experience with design and video tools. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $104,000.00-$126,900.00 annually. The full Pay Range is $80,800.00 - $150,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU’LL MAKE: As the Internal Communications Manager at BECU, you’ll be at the heart of how we inform, inspire, and engage our employee community. Your work will shape how our people connect with BECU’s Purpose, vision, values, and strategies—making sure every team member understands not just the what, but the why. In this role, you’ll serve as the primary internal communications partner for three critical areas of the organization: Technology, RCC (Risk, Compliance & Cyber) and Operations. You’ll lead high-impact initiatives, craft thoughtful communications, and serve as a trusted advisor to leadership across these teams. Your influence will help bring our culture to life, drive clarity through change, and cultivate a sense of unity across the organization. This is your opportunity to be a driving force behind transparent, compelling, and meaningful internal storytelling at BECU. To join our dynamic team, we require candidates to reside in the state of Washington and live within a reasonable driving distance from Tukwila. We are requesting that you come into our HQ on Tuesdays & Wednesdays. WHAT YOU’LL DO: Strategize for Engagement: Develop and implement tailored internal communications strategies that support employee engagement and awareness across Technology, Risk, Compliance & Cyber, and Operations teams. Partner with Leaders: Build strong relationships with credit union leaders across your divisions, including the Executive Management Team, offering strategic communication recommendations that align with BECU’s goals. Craft High-Impact Messaging: Develop content in various formats—email, intranet articles, presentations, infographics, video scripts, and more—to support change initiatives, cultural engagement, and executive visibility. Maintain Editorial Consistency: Work closely with internal and external communications teams to align messaging, calendars, and campaign priorities across platforms and channels. Measure & Optimize: Define metrics to evaluate communication effectiveness, identify trends, and adjust strategies to ensure continued relevance and impact. Enhance Communication Channels: Continuously manage and improve internal communications methods, ensuring they effectively support BECU’s strategic objectives in collaboration with relevant stakeholders. Support Special Events: Participate in on-site company events, conferences, and meetings to ensure alignment and support for communication efforts. Additional Contributions: Perform other duties as assigned, contributing to the overall success of the Internal Communications team and BECU. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: Strategic Influence: A seat at the table to advise senior leaders across Technology, Risk, Compliance, Cyber, and Operations—and help shape internal narratives that drive engagement and clarity. Creative Ownership: The freedom to bring your storytelling vision to life through compelling content and design strategies. Collaborative Culture: A highly supportive, team-oriented environment where your voice and ideas are welcomed and respected. Professional Growth: The opportunity to lead large-scale communication initiatives and continuously expand your skills across strategy, writing, design, and digital platforms. Mission-Driven Work: The ability to do work that truly matters—supporting a credit union that’s built on people helping people. QUALIFICATIONS: Minimum Qualifications: Bachelor’s degree in English, Journalism, Communications, or equivalent work experience. Typically requires 5+ years of corporate writing, editing, creative design, or content management experience. Typically requires 3+ years managing complex enterprise-level projects from start to finish. Desired Qualifications: Ability to adapt quickly and learn new platforms and tools. Experience managing agency/vendor partnerships for communications deliverables. Proven success in managing internal communication programs and building effective relationships with diverse stakeholders. Experience using Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, SharePoint). Experience with business writing utilizing AP Style, editing, and proofreading skills. Skilled in verbal communication and cross-functional consensus building. Experience with design platforms like Canva or Adobe Creative Suite. Proficiency in video direction, editing, and production. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

As a Senior Data Engineer, you will design and develop complex data workflows and lead development efforts to build enterprise-class data pipelines. You will also mentor other data engineers and ensure high standards for data management and governance. | Candidates must have a bachelor's degree in computer science or a related discipline and a minimum of five years of functional experience in data engineering. Proficiency in coding languages such as Python, Scala, Java, SQL, and experience with cloud platforms is also required. | Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $138,300.00-$169,000.00 annually. The full Pay Range is $107,400.00 - $199,900.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU’LL MAKE: As a Senior Data Engineer at BECU, you will play a pivotal role in designing and developing complex data workflows that power the organization’s data-driven decisions. You’ll lead development efforts, build enterprise-class data pipelines, and mentor other data engineers, ensuring high standards for data management, governance, and scalability. By applying your deep expertise in coding, data modeling, and cloud platforms, you’ll help solve critical business problems and contribute to the design and architecture of BECU’s data solutions. Your insights and collaboration with business and systems analysts will drive the success of data initiatives across the enterprise. To join this dynamic team, we require candidates to be residents of WA, ID, OR, AZ ,TX, SC or GA. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU’LL DO: Design and Develop Data Workflows: Create and optimize multi-tier systems by designing, coding, testing, debugging, and documenting complex data workflows and pipelines. Lead and Mentor Data Engineers: Provide mentorship and guidance to data engineering teams, automating and improving business data processes and interactions with limited guidance. Present and Communicate Technical Topics: Share knowledge by presenting complex data engineering concepts and solutions to the larger technical community, fostering collaboration and innovation. Coordinate Complex Development Efforts: Lead the design and development efforts of data workflows and pipelines, ensuring the implementation of technical requirements across projects. Prototype and Innovate: Develop prototypes and proofs of concept that combine your deep technical expertise with data workflow design to drive innovation and problem-solving. Implement Data Governance: Support the implementation of metadata management, master data policies, and data governance into data workflows, ensuring compliance with organizational standards. Organize Data Curation Policies: Lead efforts to establish and enforce data curation policies that ensure data quality, accessibility, and consistency across workflows and pipelines. Collaborate on Technology Roadmaps: Work with Architects and Product Owners to design and document the technology roadmap, contributing to the team’s long-term data strategy and vision. Enhance Code Quality and Standards: Enforce coding standards across teams, ensuring quality, extensibility, and scalability of data solutions in alignment with BECU’s technical vision. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: Leadership and Mentorship: Lead and mentor other data engineers, shaping the future of BECU’s data engineering practice while honing your leadership skills. Innovation and Growth: Engage in cutting-edge projects and drive the development of enterprise-class data solutions that directly impact BECU’s success. Collaborative Culture: Work closely with architects, product owners, and technical leaders to define the team’s data strategy and contribute to building a collaborative, innovative work environment. Continuous Learning: Stay current with emerging technologies and best practices, continuously learning and applying new tools and techniques to solve complex data challenges. QUALIFICATIONS: Minimum Qualifications: Bachelor’s degree in computer science or a related discipline, or equivalent work experience. Minimum five years of functional experience in data engineering. Minimum of four years of experience with coding languages such as Python, Scala, Java, SQL, and Spark. Experience using cloud platforms like Azure, AWS, or GCP. Hands-on experience with modern data platforms such as Azure Synapse, Databricks, Redshift, BigQuery, Snowflake. Experience with ETL/ELT, SQL, Streaming pipelines and cloud data integration tools (e.g., Azure Data Factory, AWS Glue, Informatica). Experience in data modeling, data warehousing, and data analysis. Experience with CI/CD pipelines and DevOps practices, demonstrating proficiency with CI/CD tools (e.g., Azure DevOps, GitHub Actions, Jenkins) and Infrastructure- as-code (IaC) tools like Terraform or Azure Resource Manager (ARM) templates. Experience with Git, including code reviews, pull requests, and following branching standards such as Git Flow or Trunk-Based Development. Experience with Test Driven Development (TDD) concepts, methods, and tools, and experience in unit, integration, and performance/load testing. Experience delivering scalable data solutions using programming languages compatible with BECU’s technical environments over the entire data lifecycle (from ideation to retirement). Experience leading and collaborating with teams, including cross-functional business units, to deliver solutions throughout the software development lifecycle (SDLC). Desired Qualifications: Experience presenting technical topics to audiences, both technical and non-technical. Experience staying current with emerging data technologies and applying them in practical, real-world scenarios. Experience with master data (MDM), metadata, and data governance tools (e.g., Alation, Erwin, IDMC, Collibra, Azure Purview, Informatica). Familiarity with LLM model, Using and developing agents for improving productivity. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here. You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.