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AR

Patient Care Coordinator - Behavioral Health

Advanced Recovery Systems, LLC•Lake Worth, FL•Full-time
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Compensation$55K - 70K a year

Coordinate patient care and support new patients during their initial treatment period in a behavioral health setting. | Requires strong communication, organizational skills, and experience in healthcare or related fields, with a high school diploma minimum. | Patient Concierge About Our Organization This position supports one of the trusted behavioral health programs within the Advanced Recovery Systems family. Advanced Recovery Systems is the parent organization of The Recovery Village, Promises Behavioral Health, The Right Step, and The Ranch, bringing together established treatment brands with a shared commitment to expanding access to high-quality, evidence-based addiction and mental health care. While you may work primarily with a specific facility or brand, you will be part of a larger, growing organization focused on improving patient outcomes, supporting our employees, and strengthening the communities we serve. Our programs are built around evidence-based practices and compassionate, patient-centered care. Across our facilities, our teams work together to create safe, supportive environments where patients can begin their recovery journey and build healthier, more fulfilling lives. About The Role The Patient Concierge plays an important role in helping newly admitted patients feel welcomed, supported, and connected during their first 72 hours of inpatient treatment. This position serves as a non-clinical liaison between patients and the interdisciplinary care team, including nursing, therapists, case management, medical, dietary, and other facility departments. The Patient Care Coordinator helps patients navigate their first days in treatment, understand program expectations, participate in programming, and communicate concerns to the appropriate team members. The ideal candidate is compassionate, dependable, organized, and comfortable working in a fast-paced behavioral healthcare environment. This is an excellent opportunity for someone with a background in patient advocacy, customer service, behavioral health, hospitality, recovery services, or healthcare support who wants to make a meaningful difference in the lives of others. What You'll Do Welcome & Orient New Patients - Greet newly admitted patients and help create a welcoming, professional, and supportive first experience - Help patients become familiar with the facility, unit layout, daily schedule, program expectations, and available resources - Coordinate and verify participation in New Patient Orientation - Review program materials, patient rights and responsibilities, grievance procedures, confidentiality standards, and safety expectations - Help connect new patients with their primary therapist, nursing team, and peer community - Answer non-clinical questions and help patients understand what to expect during their stay Support Patients During Their First 72 Hours - Conduct regular check-ins with newly admitted patients throughout their first three days of treatment - Help identify non-clinical barriers to engagement, including anxiety, confusion, uncertainty, or difficulty navigating the program - Encourage participation in groups, activities, and therapeutic programming - Listen to patient concerns and communicate them promptly to the appropriate clinical or operational team member - Escalate clinical, medical, behavioral, or safety concerns immediately to nursing or other licensed professionals - Provide a calm, supportive presence during what can be a challenging transition into treatment Coordinate With the Care Team - Serve as a communication bridge between patients and members of the interdisciplinary team - Collaborate with nursing, therapy, case management, medical, dietary, and other departments to help address patient needs - Communicate relevant patient concerns and observations to appropriate team members - Complete required documentation in accordance with facility policies and procedures - Maintain appropriate patient confidentiality and follow all applicable privacy and compliance requirements Promote Patient Experience & Safety - Help address basic environmental and comfort concerns, including room assignments, roommate concerns, and other non-clinical needs - Explain and support facility processes related to personal belongings and patient property - Identify and promptly report safety concerns according to facility procedures - Maintain professional boundaries and protect patient dignity and confidentiality - Promote a trauma-informed, respectful, and patient-centered approach in every interaction Schedule: Tue- Sat 11a-7:30p OR Sun- Thu 11a-7:30p Requirements Required - High school diploma or equivalent - Strong communication, interpersonal, and organizational skills - Ability to build rapport with individuals from diverse backgrounds - Ability to remain calm, professional, and compassionate in challenging situations - Ability to work collaboratively with clinical and non-clinical teams - Ability to maintain confidentiality and follow established policies and procedures Preferred - One year of experience in customer service, patient advocacy, healthcare, behavioral health, hospitality, recovery services, or a related field - Experience working with individuals experiencing substance use or mental health challenges - CPR and Standard First Aid certification Skills & Qualifications Successful candidates will demonstrate: - Compassion and empathy when working with patients and families - Excellent communication skills and the ability to actively listen - Strong organizational skills and attention to detail - Professionalism and sound judgment when handling sensitive situations - Teamwork and collaboration within an interdisciplinary healthcare environment - Basic computer and documentation skills - Understanding of patient confidentiality and applicable privacy requirements - Commitment to workplace safety, compliance, and a drug-free workplace - Ability to recognize concerns that require escalation to nursing, clinical, or other licensed professionals #recoveryhotjobs #indcorporatehiring Benefits Enjoy a range of benefits, including a 401(k) plan with match, generous paid time off, comprehensive medical, dental, and vision coverage, and so much more!

Healthcare administrative support
Patient coordination
Data accuracy and compliance
Verified Source
Posted 22 days ago
North American Dental Group

Dental Office Manager

North American Dental Group•East Amherst, NY•Full-time
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Compensation$68K - 74K a year

Manage office operations, staff productivity, scheduling, and compliance to meet revenue goals in a dental practice. | Requires 3-5 years management experience, dental experience, and either a bachelor's degree or 4 years related experience. | Overview Dental Office Manager "Open Up" to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Hours of Operation Monday-Friday Pay Range - $68,000-$74,000 Responsibilities Skills Required to Make a Great "Impression" on Our Team - Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses - Exhibit flexibility and adaptability to form great relationships with our team - Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere - Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are - Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting Qualifications So How Can You "Fill" This Role? - Bachelor's degree in a related field OR 4 years of related experience - Servant Leadership: Partnership and collaboration with team and Providers - Dental experience required - Recruit and develop team - Manage schedule to optimize production - 3-5 years' prior management experience "Brace" Yourself... It only Gets Better - Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us - Comprehensive benefits package, including 401k - Constant opportunities for career growth and continuing education - An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Ready to Come "Bond" With Our Team? - Our team is ready to welcome the perfect candidate with arms (and mouths) wide open! We're constantly growing and want you to join our practice. Stop searching for jobs- apply today and start your career. - If you are professional and organized yet outgoing, adaptable, and energetic, you'll fit right in. - Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. Relatable? Then there's a spot for you at our practice. We're excited to hear from you! Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG2

Administrative Support
Dental Assisting
Scheduling
Verified Source
Posted 22 days ago
AM

Sr. Supply Chain Manager, Last Mile, NA AMXL LRP

Amazon•Arlington, VA•Full-time
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Compensation$104K - 160K a year

Lead North America last mile supply chain planning and volume management for AMXL heavy and bulky products. | Requires 5+ years supply chain and program management experience, data-driven improvement skills, and leadership communication. | Description Amazon Extra Large (AMXL) owns the P&L and end-to-end (E2E) customer experience for large, heavy, and bulky products, consolidating strategy, analytics, tech, operations, warehousing, fulfillment, transportation, and delivery. AMXL also offers special handling such as Room of Choice delivery, Haul-Away, and Installation/Assembly, and operates in NA, EU, JP, and IN. As the Senior Supply Chain Manager and single-threaded leader for Last Mile planning, you will own the full current year volume and coverage plan that gets heavy and bulky products to customers across North America (NA). You will turn demand into package-level volume by origin, package type, and route type, set how volume splits across our own delivery fleet and partner carriers, and plan the scheduled deliveries, special handling services, and customer return pickups that define the AMXL experience. You will own the coverage and attainment view for the own-fleet and rural delivery networks and build the zip-level demand distributions the plan depends on. Your plan ties directly to transportation capacity and first and third party carrier strategy, and is committed at the most senior levels of the organization. If you want to own current year last mile strategy and see your plan steer real network and carrier decisions, this role is built for you. Key job responsibilities - Serve as the single-threaded leader for the North America AMXL Last Mile full year volume plan, owning weekly package volume by origin, package type, and route type and refreshing it each quarter. - Build the delivered volume bridge, the key deliverable that attributes every change in last mile volume to a specific driver and quantified impact, drawing on deep understanding of the end to end drivers to build the optimal plan aligned with strategy. - Own the coverage and attainment plan for the own fleet and rural delivery networks, and the package mix across first and third party carriers, including route eligible and route exclusive volume and package profiles. - Own planning for scheduled deliveries, special handling services (Room of Choice, Haul-Away, Installation/Assembly), and customer return pickups, integrating them into the weekly volume plan. - Translate demand into zip level distributions that roll up into delivery jurisdictions to set coverage, units per box, and transit time, and plan rural delivery volume. - Surface and mitigate volume, coverage, and attainment risk before plans lock, tie it to capacity and carrier strategy, and drive leadership to lock challenging yet achievable commitments. - Invent and simplify planning mechanisms and automation, own the handoff to finance, transportation, and planning partners, and communicate changes, risks, and trade-offs to senior leadership. A day in the life You start where strategy and risk meet: reading demand to see which origins are shifting, how the package mix is moving, and how much the own fleet and rural networks can cover. You refine the volume, package, and coverage plans, update scheduled delivery, services, and returns numbers, and make sure the zip level picture ties out to coverage and transit time targets. You partner with transportation, finance, and operations to pressure test inputs and align leaders on the trade-offs, locking the commitments that drive carrier and capacity strategy and shaping the next plan. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About The Team AMXL's Long Range Planning team owns the quarterly and full-year plan for AMXL's end-to-end supply chain: inbound, fulfillment, middle mile, last mile, delivery, and reverse logistics. We set challenging but achievable targets and turn strategy into a plan committed at the most senior levels that steers every vertical. Our mission is to benchmark a world-class heavy and bulky supply chain in customer experience, speed, sustainability, and cost. The team influences supply chain across every mile and time horizon, leading strategic decisions across supply chain planning, finance, science, transportation, and operations. Basic Qualifications - 5+ years of program or project management experience - 5+ years of supply chain experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 115,400.00 - 160,000.00 USD annually USA, TN, Nashville - 103,900.00 - 148,400.00 USD annually USA, VA, Arlington - 115,400.00 - 160,000.00 USD annually USA, WA, Bellevue - 115,400.00 - 160,000.00 USD annually Company - Amazon.com Services LLC Job ID: A10490570

Supply Chain Management
Program Management
Data Analytics
Verified Source
Posted 22 days ago
VA

Vice President, Patient Services - Remote

Valeris•Anywhere•Full-time
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Compensation$150K - 250K a year

Provide executive leadership and operational oversight for patient support and affordability programs across multiple biopharma clients. | 10+ years leadership in patient support or pharma services with strong operational, client management, and compliance skills. | Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com. The Vice President (VP) of Patient Support Services provides executive leadership and operational oversight for all HUB programs and patient affordability programs delivered on behalf of biopharma clients. This individual will design and scale patient access and affordability solutions that drive superior outcomes, optimize reimbursement processes, and elevate the overall patient and provider experience. As a senior leader within a third-party patient services and patient affordability organization, the VP will oversee multiple program teams spanning HUB, copay, and other patient affordability services supporting diverse therapeutic areas and clients, ensuring service delivery excellence, compliance, and innovation in every engagement. This position can be REMOTE. Key Responsibilities: Strategic Leadership & Client Partnership - Define and execute the strategic vision for operations including copay programs, patient affordability solutions, and patient support services across multiple biopharma partnerships. - Serve as a senior strategic partner to clients, ensuring alignment between program design, brand strategy, and operational delivery. - Identify new opportunities to expand and enhance service offerings, including technology integration, digital engagement, and patient insights. - Collaborate with Business Development and Program Implementation teams to support new client onboarding, RFP responses, and program launches. Operational Excellence - Lead all aspects of HUB operations and patient affordability programs, including benefits verification, prior authorization, financial assistance, copay assistance, patient affordability program design and administration, patient onboarding, adherence programs, and nursing/clinical support (as applicable). - Establish and monitor performance metrics, ensuring achievement of client SLAs, KPIs, and quality standards. - Drive continuous improvement initiatives that increase efficiency, scalability, and patient satisfaction. - Oversee the strategic design, implementation, and ongoing management of copay assistance and patient affordability programs, ensuring compliance with manufacturer program rules and applicable regulations. - Partner with Technology and Analytics teams to leverage data insights for proactive decision-making and performance optimization. Leadership & Team Development - Lead a team of senior directors and program managers responsible for day-to-day HUB, copay, and patient affordability operations and client program execution. - Build a strong leadership pipeline and culture of accountability, collaboration, and high performance. - Oversee workforce planning, training, and talent development to ensure organizational readiness and capability to meet evolving client needs. Compliance, Quality, & Risk Management - Ensure all operations adhere to client-specific requirements, industry regulations, and company compliance policies (HIPAA, FDA, OIG, and manufacturer guidelines). - Partner with the Quality and Compliance teams to maintain robust auditing, monitoring, and corrective action processes. - Champion a culture of compliance and ethical behavior across all levels of the organization. Financial & Operational Performance - Manage operational budgets, staffing models, and resource allocation to ensure profitability and efficiency. - Partner with Finance to forecast program costs, margins, and scalability opportunities. - Support strategic pricing and contract renewal discussions through operational insight and performance data. Other Responsibilities: - Utilize Valeris’ values as the driving force behind the team’s success - On time adherence to training deadlines for all corporate policies and procedures - Ensure all SOPs are followed with consistency - Perform additional tasks or projects as assigned Qualifications: - Bachelor’s degree in Healthcare Administration, Business, or related field required; MBA, MHA, or related advanced degree preferred. - 10+ years of progressive leadership experience in patient support services, HUB operations, patient affordability programs, specialty pharmacy, or pharma services. - Proven success leading large-scale, multi-client programs in a third-party HUB or outsourced services environment. - Deep understanding of patient access, reimbursement models, and the pharmaceutical commercialization process. - Demonstrated experience managing client relationships at the executive level. - Strong leadership, financial acumen, and operational management skills. - Commitment to service excellence, innovation, and compliance integrity. Physical Demands & Work Environment - While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. - Flexibility to travel up to 30% to account for QBRs, Client Meetings, or other onsite meetings as needed. - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We’re Committed To Supporting The Well-being And Success Of Our Team Members. As Part Of Our Organization, Full-time Employees Can Expect: - Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs - Additional health support, including telehealth and Employee Assistance Program (EAP) services - Company match on Health Savings Account contributions - Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 - Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability - 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting - Paid Time Off (PTO) and Sick Leave to support work-life balance - Team members receive nine paid holidays plus two floating holidays - Opportunities for advancement in a company that supports personal and professional growth - A challenging, stimulating work environment that encourages new ideas - Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace - A mission-driven, inclusive culture where your work makes a meaningful impact Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Physical Demands & Work Environment - While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. - Although very minimal, flexibility to travel as needed is preferred. - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We’re Committed To Supporting The Well-being And Success Of Our Team Members. As Part Of Our Organization, Full-time Employees Can Expect: - Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs - Additional health support, including telehealth and Employee Assistance Program (EAP) services - Company match on Health Savings Account contributions - Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 - Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability - 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting - Paid Time Off (PTO) and Sick Leave to support work-life balance - Team members receive nine paid holidays plus two floating holidays - Opportunities for advancement in a company that supports personal and professional growth - A challenging, stimulating work environment that encourages new ideas - Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace - A mission-driven, inclusive culture where your work makes a meaningful impact Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.

Strategic Leadership
Patient Affordability Programs
Operational Management
Verified Source
Posted 22 days ago
Thermo Fisher Scientific

Sr Administrative Services Coordinator

Thermo Fisher Scientific•Greenville, NC•Full-time
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Compensation$55K - 75K a year

Ensure compliance and accuracy of batch records and documentation in a GMP manufacturing environment. | Experience in regulated environments, strong attention to detail, proficiency with Microsoft Office and enterprise systems, and ability to work independently and collaboratively. | Work Schedule 12 hr shift/days Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges. Location / Division: Greenville, North Carolina – Pharmaceutical Services Group (PSG) The Greenville, NC site is a large, multipurpose pharmaceutical manufacturing and packaging campus supporting both clinical and commercial production. The site specializes in solid oral dose and sterile manufacturing, with capabilities including multi-API granulation, encapsulation, aseptic filling, biologics production, lyophilization, and secondary packaging. Discover Impactful Work: Join Thermo Fisher Scientific as a Sr Administrative Services Coordinator, where you will play a vital role in supporting pharmaceutical manufacturing operations in a regulated GMP environment. This position contributes directly to compliance, documentation accuracy, and cross-functional coordination—ensuring the highest standards of quality and regulatory adherence. 12 hour day shift: 6:00am-6:00pm Rotating 2/2/3 schedule A Day in the Life: - Review and evaluate batch records to ensure accuracy and compliance with cGMP standards - Manage and maintain controlled documentation and tracking systems - Support compliance activities, including document control and audit readiness - Coordinate inventory and materials tracking across departments - Serve as a liaison between Production, Quality Assurance, and other functional teams - Assist with deviation tracking, documentation workflows, and process improvements - Maintain detailed records with a high degree of accuracy and organization Keys to Success:Education: - High School Diploma or GED required Experience: - Experience working in a regulated environment (GMP preferred) - Experience with batch record review and documentation processes Knowledge, Skills, Abilities: - Strong attention to detail and organizational skills - Proficiency with enterprise systems (SAP, LIMS, document management systems) - Strong computer skills (Microsoft Office: Word, Excel, Outlook) - Effective written and verbal communication skills - Ability to work independently and collaboratively in a team environment - Ability to manage multiple priorities in a deadline-driven setting - Knowledge of FDA regulations and cGMP requirements preferred - Ability to work in a cleanroom environment requiring gowning Physical Requirements / Work Environment: - Ability to stand, walk, and stoop periodically - Ability to lift/carry 10–35 pounds occasionally - Ability to work at a computer workstation for extended periods - Visual focus required for detailed documentation review - Schedule flexibility may be required Equivalent combinations of education, training, and meaningful work experience may be considered. Competencies: - Strong attention to detail - Accountability and reliability - Effective communication - Team collaboration - Organizational excellence Benefits: We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a comprehensive range of employee benefits. Thermo Fisher Scientific provides outstanding career and development opportunities within an innovative, forward-thinking organization. Our culture is built on integrity, intensity, involvement, and innovation. Must be legally authorized to work in the United States without sponsorship, now or in the future. Must be able to pass a comprehensive background check, which includes a drug screening. No relocation assistance available

Compliance Documentation
Data Accuracy Review
Cross-Functional Coordination
Verified Source
Posted 22 days ago
MS

Engagement Director (Remote)

Medidata Solutions•Anywhere•Full-time
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Compensation$103K - 153K a year

Lead client accounts and large projects ensuring quality delivery and client satisfaction. | Requires leadership, clinical research SaaS knowledge, project management, and strong communication skills with 8+ years experience. | Location: This is a hybrid remote/in-office role. Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systèmes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com. Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata. About the Team: Responsible for the overall relationship management of client accounts and day to day activities. Responsible to ensure that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources. At the director level, the individual performs proactively and autonomously, leading large and complex projects and programs. The role includes owning, deepening and expanding customer relationships through participation in client governance structures. This can involve acting as the primary escalation point in which resolution of complex issues is key. Responsibilities: - Identify new business opportunities within assigned accounts - Participate in program governance, and manage the overall professional services relationship - Identify process improvements and drive strategy - Effectively collaborate with internal and external resources to achieve project objectives - Lead large, complex projects and/or clients, which may include a program of projects - Lead project delivery to ensure that all deliverables are tracked and that documentation is current - Manage client expectations and communications, and ensure overall client satisfaction - Manage project scope and financials including forecasting, project budget, and accuracy of invoicing - Create and maintain accurate and current project documentation - Raise and track work requests to other departments - Document minutes/action items during client and internal meetings; conduct appropriate follow-up - Manage issues and risks driving appropriate resolution and mitigation - Provide proactive communication to all stakeholders - Assure compliance with Medidata's standard project management methodologies, quality management system - Support development of sales orders and change orders - Deliver workshops and lead client meetings - Coach and train new and junior team members Qualifications: - Demonstrate a track record of working independently in an advisory capacity - Ability to anticipate and mitigate complex issue and risks thus minimizing escalations - Ability to mentor other team members and serve as a team leader - Ability to identify and suggest improvements which increase the value proposition for Medidata and the client - Knowledge of Medidata (or similar) products commensurate with requirements of the specific role - Possess a solid understanding of clinical research (pharma/device/biotech) and of clinical research SaaS technology - Demonstrate strong verbal/written communication and organizational skills - Exhibit time management skills along with strong collaboration and teamwork - Experience in leading project teams and meeting project timelines - Self-motivated and able to assume responsibility in a professional manner - Demonstrate strong computer skills - Experience with the MS Office suite and/or other current software technologies - Experience with creating and delivering presentations - 4-year college degree or equivalent (analytic discipline a plus) preferred - Minimum of 8 years experience in clinical/biomedical and/ or software development environment preferred - Travel expectations up to 20%, domestic & international As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. - The salary range for positions that will be physically based in the NYC Metro Area is $114,750.00 to 153,000.00 - The salary range for positions that will be physically based in the California Bay Area is $121,500.00 to 162,000.00 - The salary range for positions that will be physically based in the Boston Metro Area is $113,250.00 to 151,000.00 - The salary range for positions that will be physically based in Texas or Ohio is $101,250.00 to 135,000.00 - The salary range for positions that will be physically based in all other locations within the United States is $102,750.00 to 137,000.00 Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year. Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details. Equal Employment Opportunity : In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. We will accept applications on an ongoing basis until we fill the position.

client relationship management
project leadership
clinical research knowledge
Verified Source
Posted 22 days ago
IH

Patient Coordinator

ivy health•Cary, NC•Full-time
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Compensation$55K - 65K a year

Provide patient check-in, scheduling, insurance verification, payment collection, and support clinic performance. | Requires 2+ years healthcare administrative experience, proficiency in Microsoft Office, multitasking, and strong patient service orientation. | State of Location: North Carolina Position Summary Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description Patient Coordinator - Full-Time Cary, NC Why Choose Ivy? - Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. - Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. - Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. - Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. - Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. - Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. - Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications - 2+ years of administrative experience in a healthcare setting is preferred. - Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. - Great time management and ability to multi-task in a fast-paced environment. - Self-motivated with a drive to exceed patient expectations. - Adaptability and positive attitude with fluctuating workloads. - Self-motivated with the eagerness to learn and grow. - Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Administrative Support
Scheduling
Microsoft Office
Verified Source
Posted 22 days ago
MS

Engagement Director (Remote)

Medidata Solutions•Anywhere•Full-time
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Compensation$103K - 153K a year

Lead client relationships and manage large, complex projects ensuring quality delivery and client satisfaction. | Senior-level experience in clinical research or software development environments with strong leadership, communication, and project management skills. | Location: This is a hybrid remote/in-office role. Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systèmes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com. Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata. About the Team: Responsible for the overall relationship management of client accounts and day to day activities. Responsible to ensure that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources. At the director level, the individual performs proactively and autonomously, leading large and complex projects and programs. The role includes owning, deepening and expanding customer relationships through participation in client governance structures. This can involve acting as the primary escalation point in which resolution of complex issues is key. Responsibilities: - Identify new business opportunities within assigned accounts - Participate in program governance, and manage the overall professional services relationship - Identify process improvements and drive strategy - Effectively collaborate with internal and external resources to achieve project objectives - Lead large, complex projects and/or clients, which may include a program of projects - Lead project delivery to ensure that all deliverables are tracked and that documentation is current - Manage client expectations and communications, and ensure overall client satisfaction - Manage project scope and financials including forecasting, project budget, and accuracy of invoicing - Create and maintain accurate and current project documentation - Raise and track work requests to other departments - Document minutes/action items during client and internal meetings; conduct appropriate follow-up - Manage issues and risks driving appropriate resolution and mitigation - Provide proactive communication to all stakeholders - Assure compliance with Medidata's standard project management methodologies, quality management system - Support development of sales orders and change orders - Deliver workshops and lead client meetings - Coach and train new and junior team members Qualifications: - Demonstrate a track record of working independently in an advisory capacity - Ability to anticipate and mitigate complex issue and risks thus minimizing escalations - Ability to mentor other team members and serve as a team leader - Ability to identify and suggest improvements which increase the value proposition for Medidata and the client - Knowledge of Medidata (or similar) products commensurate with requirements of the specific role - Possess a solid understanding of clinical research (pharma/device/biotech) and of clinical research SaaS technology - Demonstrate strong verbal/written communication and organizational skills - Exhibit time management skills along with strong collaboration and teamwork - Experience in leading project teams and meeting project timelines - Self-motivated and able to assume responsibility in a professional manner - Demonstrate strong computer skills - Experience with the MS Office suite and/or other current software technologies - Experience with creating and delivering presentations - 4-year college degree or equivalent (analytic discipline a plus) preferred - Minimum of 8 years experience in clinical/biomedical and/ or software development environment preferred - Travel expectations up to 20%, domestic & international As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. - The salary range for positions that will be physically based in the NYC Metro Area is $114,750.00 to 153,000.00 - The salary range for positions that will be physically based in the California Bay Area is $121,500.00 to 162,000.00 - The salary range for positions that will be physically based in the Boston Metro Area is $113,250.00 to 151,000.00 - The salary range for positions that will be physically based in Texas or Ohio is $101,250.00 to 135,000.00 - The salary range for positions that will be physically based in all other locations within the United States is $102,750.00 to 137,000.00 Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year. Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details. Equal Employment Opportunity : In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. We will accept applications on an ongoing basis until we fill the position.

client relationship management
project leadership
clinical research knowledge
Verified Source
Posted 22 days ago
EI

Strategic Sales Operations Lead (Remote)

ezCater, Inc•Anywhere•Full-time
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Compensation$123K - 173K a year

Lead strategic sales initiatives, manage cross-functional projects, and optimize sales processes and governance. | 5-8+ years in sales operations or related roles with strong analytical and leadership skills, experience with CRM tools, and ability to influence cross-functional teams. | The Strategic Sales Operations Lead is responsible for high-impact strategic initiatives that shape how our sales organization operates and grows. You'll partner closely with Sales Operations leadership, lead complex cross-functional projects, build scalable processes and governance, and turn data into clear, actionable recommendations. This role has no direct reports, but you'll provide project leadership, mentoring, and coaching for other ICs and cross-functional partners, including Implementation. What You'll Do: - Partner with Sales Operations leadership to translate strategic goals into analytical frameworks and project charters, leading deep-dive analyses on coverage, pipeline health, and motion performance. - Own end-to-end delivery of large, cross-functional initiatives - GTM resets, new role/motion launches, coverage redesign, incentive changes - from problem definition through implementation and measurement. - Structure projects into workstreams and provide direction to other ICs and cross-functional partners contributing to them. - Co-design and maintain sales process governance (stage definitions, rules of engagement, approval paths), and lead efforts to standardize core processes across teams. - Own process design for HubSpot and Salesforce, partnering with CRM admin teams on data cleanliness and feature rollout. - Identify opportunities to apply AI and automation to sales processes, partnering with CRM/Systems to pilot and roll out responsibly. - Defines KPI frameworks for strategic initiatives and assists with the builds of dashboards/reports (Sigma, Salesforce, HubSpot) that leadership actually uses to track adoption and performance. - Serve as a strategic partner to leaders across Sales, Marketing, Product, Finance, and Operations, leading working sessions and decision forums. - Help set standards for documentation and strategic analysis, and bring outside best practices into the organization. What You Have: - 5-8+ years in sales operations, sales strategy, revenue operations, consulting, analytics, or related roles, with a track record of leading complex, cross-functional projects that improved sales performance or GTM alignment. - Experience partnering directly with senior leaders (Sales Directors, VPs, Finance) on strategic decisions. - Strong analytical capabilities with proven expertise in building and interpreting CRM reports, as well as leveraging complex datasets to extract key insights. - Ability to design and interpret models related to territories, capacity, funnel performance, or incentives. - Familiarity with AI-powered sales/GTM tools and curiosity for where automation can improve efficiency and data quality. - Excellent written and verbal communication skills, with the ability to turn complex analysis into clear narratives for executives and ICs alike. - Strong facilitation and cross-functional influence skills - comfortable driving alignment across groups with competing interests. - Highly organized, systems-oriented thinker, comfortable with ambiguity and biased toward scalable solutions over one-off fixes. - Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable. The national total target cash compensation range for this position, including base salary and bonus target, is $123,000-$173,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Strategic leadership
Cross-functional project management
Data analysis
Verified Source
Posted 22 days ago
AM

Sr. Supply Chain Manager, Middle Mile, NA AMXL LRP

Amazon•Arlington, VA•Full-time
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Compensation$104K - 160K a year

Lead full-year planning for AMXL Sort Center volume flow and consolidation across North America. | 5+ years supply chain and program management experience with data-driven improvement and leadership communication skills. | Description Amazon Extra Large (AMXL) owns the P&L and end-to-end (E2E) customer experience for large, heavy, and bulky products, consolidating strategy, analytics, tech, operations, warehousing, fulfillment, transportation, and delivery. AMXL also offers special handling such as Room of Choice delivery, Haul-Away, and Installation/Assembly, and operates in NA, EU, JP, and IN. As the Senior Supply Chain Manager and single-threaded leader for AMXL Sort Center planning, you own the full current year plan for how heavy and bulky volume flows into, through, and out of North America (NA) AMXL sort centers, the consolidation nodes connecting fulfillment to final delivery. You plan inbound volume from every upstream source, how it is consolidated at each site, and the outbound flow that keeps linehaul trailers dense to the customer. You build the site and regional volume distributions the network depends on, surface throughput and capacity risk before it constrains the plan, and tie your numbers to outbound transportation and carrier strategy. Your plan is committed at the most senior levels of the organization. If you want to own current year AMXL Sort Center strategy and see your plan steer real network decisions, this role is built for you. Key job responsibilities - Serve as the single-threaded leader for the North America (US and Canada) AMXL Sort Center full-year plan, owning every site's inbound, processed, and outbound volume weekly from mid term plan through year end, refreshed each cycle. - Plan volume across each handling type (consolidation, cross dock, and package sortation) and each upstream source (fulfillment centers, other sort centers, direct-import and third-party seller nodes), recognizing each combination carries its own throughput rate. - Own the AMXL Sort Center metric set: site and regional volume distributions, inbound volume by source, processed volume and throughput, outbound volume, and trailer fill and linehaul density. - Set the consolidation and outbound flow strategy that keeps trailers dense, surfacing mechanical and throughput capacity risk before plans lock and tying it to outbound transportation and carrier strategy. - Provide backup support across the broader middle-mile plan, including linehaul, third-party carrier planning, and plan-over-plan metric bridges. - Drive leadership alignment to lock challenging yet achievable quarterly commitments, owning the handoff to finance, transportation, and planning teams. - Invent and simplify planning mechanisms, models, and automation across all horizons, and communicate strategy, risks, and trade-offs to senior leadership. A day in the life You own the full-year plan for how heavy and bulky volume flows through every US and Canada AMXL Sort Center. You read demand and upstream signals to see which sites are gaining volume and where throughput or capacity tightens. You shape site-level distributions and the consolidation and outbound flow that keeps trailers dense, partner with science, finance, transportation, and operations to pressure-test inputs and align leaders. Some weeks you go deep on a single site or consolidation flow, other weeks you back up the middle-mile plan on linehaul or carrier planning. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About The Team AMXL's Long Range Planning team owns the quarterly and full-year plan for AMXL's end-to-end supply chain: inbound, fulfillment, middle mile, last mile, delivery, and reverse logistics. We set challenging but achievable targets and turn strategy into a plan committed at the most senior levels that steers every vertical. Our mission is to benchmark a world-class heavy and bulky supply chain in customer experience, speed, sustainability, and cost. The team influences supply chain across every mile and time horizon, leading strategic decisions across supply chain planning, finance, science, transportation, and operations. Basic Qualifications - 5+ years of program or project management experience - 5+ years of supply chain experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 115,400.00 - 160,000.00 USD annually USA, TN, Nashville - 103,900.00 - 148,400.00 USD annually USA, VA, Arlington - 115,400.00 - 160,000.00 USD annually USA, WA, Bellevue - 115,400.00 - 160,000.00 USD annually Company - Amazon.com Services LLC Job ID: A10490568

Supply Chain Management
Inventory Optimization
Data Analytics
Verified Source
Posted 22 days ago
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