ezCater, Inc

Design and develop high-performance data pipelines, collaborate with stakeholders to refine data requirements, and ensure data quality and security. | Extensive experience with data warehousing, cloud platforms, and building performant data pipelines, along with proficiency in SQL and Python. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. Are you passionate about data? How about leveraging data to drive meaningful impact across a fast growing two-sided marketplace? Have opinions on how to best enable data scientists across a billion-dollar company to do elastic workforce planning or real-time customer lifetime value prediction? Then we should definitely talk! The Data Technology team at ezCater is growing! As we look towards the second half of 2025 and beyond, data is a key strategic component across the company - from advanced, real-time machine learning to business intelligence and data governance. Data is our differentiator and how we will drive real, meaningful impact to the $100+billion Catering industry. We are hiring a Senior Data Engineer to join our expanding team in solving complex data and platform challenges to accelerate our growing business. The ideal candidate lives and breathes data while driving systems and architecture best practices. They care about driving business impact through producing solid and efficient infrastructure alongside accurate and performant data. You will have the opportunity to work directly with executive stakeholders as we embark on a massive-scale data modeling effort across the organization, so flexibility and the ability to translate business requests to implementation are key. What you’ll do: Write and ship a lot of code. Work directly with analysts and stakeholders to refine requirements, nail down logic, and debug and qualify produced data sets to ensure they meet the underlying business needs. Drive architectural decisions and thoughtfully balance trade-offs in system design. Lead cross-functional data initiatives. Champion high standards in data quality, security, and discoverability. Translate complex technical challenges into clear solutions. Design and develop high-performance data pipelines. Adhering to SDLC, including CI/CD and best practices. Identify and drive opportunities to optimize and/or scale existing parts of our stack. Utilize tooling and automation to improve developer efficiency. Monitor data systems to ensure quality and availability while seeking to drive down costs. Contribute to the team processes and community. Mentor other Data Engineers. Be part of our innovation and transformation story. What you have: Strong experience with data warehousing, data lakes, ELT process, and enterprise data platforms such as Snowflake (preferred), Redshift & BigQuery. Experience with building performant data pipelines across disparate systems. Experience with cloud platforms such as AWS (preferred), GCP & Azure. Mastery in SQL and experience in Python. Ability to work independently and collaboratively. Willingness and ability to be part of an on-call rotation, occasionally working non-business hours to address critical system alerts and maintain service uptime. An open mind and willingness to be flexible. We have a large and complex business, and believe in driving real value out of every project we do. Our stack is Snowflake, dbt, Fivetran, Airflow, AWS, Sagemaker, MLFlow, Kubernetes + Docker, Monte Carlo, Hightouch and Python for custom ETL and data science integrations. Experience with the above is a nice-to-have, and a desire to learn is a must. Experience with marketing data is preferred, but not required. A sharp mind, a soft heart and a large funny bone. The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Develop and maintain interactive dashboards and reports to support HR and business decision-making, and provide data literacy training to stakeholders. | Experience with building dashboards, proficiency in SQL, and collaboration with HR or people teams. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. We’re looking for a People Analyst to elevate our People Analytics function to help our leaders make informed, data-driven decisions across the employee lifecycle. Reporting to the Sr Manager of People Operations & Systems and collaborating closely with our Sr HRIS Specialist, you’ll lead the development of intuitive, self-service dashboards & tools, transform data into clear stories and partner cross-functionally to share insights and drive action. In this role, you will partner closely with our People Leadership team including leaders from Talent Development, Compensation, DE&I and Talent Acquisition, along with key business stakeholders throughout the business and our Executive Team. This is a high-impact, high-visibility role perfect for someone who is passionate about building best-in-class visualizations and empowering stakeholders through data literacy & storytelling. What You'll Do: Lead end-to-end development of dynamic dashboards including but not limited to headcount/workforce planning, attrition, performance, recruiting, DEI, compensation and engagement to help enable a self-service experience for immediate team stakeholders and cross-functional leaders. Help launch a series of dynamic dashboards for C-level executives along with business leaders throughout the organization. Deliver data literacy training focused on data storytelling, dashboard interpretation, and action planning. Run discovery sessions with our People leadership team and cross-functional business leaders to help translate business questions into actionable reports. Use data to address business questions and help identify historical trends while providing clear recommendations. Play a key role in building our capabilities to deliver predictive analyses across the business, helping leaders proactively identify future needs and opportunities, and the recommended actions to get there. Partner with key members of the People Operations team to surface operational gaps & data quality issues. In collaboration with our Sr HRIS Specialist, identify integration opportunities and work with data engineering/analytics teams to shape data models, joins, and extracts that support robust, multi-source reporting (HRIS, ATS, survey tools, compensation systems, learning systems, etc.). In partnership with our Sr HRIS Specialist, you will own the creation of people related reports related to workforce planning. Help create and maintain documentation of key metrics, definitions and any relevant reporting processes and/or procedures to bring awareness and ensure consistency across dashboards. Uphold data privacy, governance, and security best practices and handle sensitive employee data with care. Manage stakeholder expectations, timelines and change management, and communicate complex analytical concepts to technical & non-technical audiences. Continuously improve tooling & processes by automating repetitive workflows, streamlining reporting, and implementing feedback from users. Partner with Data Technology team to integrate platform data into structured data marts. What You Have: 3-5 years building interactive dashboards in a data visualization platform, any experience with Sigma is ideal. At least 1 year in a people analytics function or closely collaborating with a people team. Expert proficiency with SQL and experience working with relational databases and data warehouses; comfort joining multiple tables and optimizing queries. Python experience is a plus. Strong blend of descriptive, predictive and prescriptive analytics experience. You are skilled at analyzing historical data to identify trends and leveraging this data to identify future needs and suggested actions to get there. Experience integrating and visualizing data across HRIS, ATS, performance management and compensation systems; familiarity with UKG, Greenhouse and Culture Amp is ideal. Excellent communication skills and a proven track record partnering with immediate People team members and cross-functional teams at various levels with an ability to tailor messaging to various audiences and levels. Demonstrated ability to translate ambiguous business questions into clear metrics, visual designs, and analytical outputs that drive decisions. Strong attention to detail, an entrepreneurial mindset, and a bias toward action. You thrive in an environment with shifting priorities and, at times, ambiguity. Commitment to data privacy & governance, particularly when working with highly confidential and sensitive employee data. Hands-on experience using IBM Cognos BI for report development and/or dashboard creation is ideal. Experience building data models with dbt is nice to have. The national total target cash compensation range for this position, including base salary and bonus target, is $101,000 – $132,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Build and improve highly-scalable, fault-tolerant backend systems, APIs, and collaborate cross-functionally to enhance system performance and reliability. | Over 5 years of platform experience, proficiency in Ruby on Rails or Go, deep knowledge of SQL/Postgres, experience designing large-scale systems, and familiarity with cloud infrastructure and event-driven systems. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. ezCater values technology as a differentiator and a key component of our success. It powers everything we do. We push ourselves every day to improve the codebase, improve performance, and deliver an amazing customer experience. Our culture values innovation, pragmatism, and transparency. A critical area for ezCater’s growth over the coming years will be solidifying the current order capabilities and building the next features which will service the full spectrum of corporate Food for Work needs. As a member of our Orders Core Services team, you’ll be close to the systems that every ezCater order runs through. By strengthening our core data models and APIs and improving performance at scale, your work will help other teams ship faster, reduce operational friction, and make the ordering experience more reliable. What You’ll Do: Bring your knowledge of distributed systems to build highly-scalable, fault-tolerant systems in a hybrid monolithic/microservices architecture. Partner with our data technology organization to enable detailed insight into our orders, unlocking future roadmap opportunities across the org. Work cross-functionally with product managers and business stakeholders to understand the complex processes that drive order fulfillment. Make an impact working on projects that will drive growth, profitability, and customer satisfaction across ezCater. Continuously look for opportunities to improve system performance and reliability (we believe speed itself is a feature). Partner with fulfillment and customer care teams to improve the experience for customers, catering partners, delivery drivers, and customer support agents. Have fun building meaningful software with awesome people. What you have: 5+ years of platform experience on a product engineering team. Strong backend development skills, with hands-on proficiency in Ruby on Rails or Go. Deep knowledge of SQL / relational databases. Postgres? Even better. Experience designing and building large-scale systems. Extensive experience designing APIs and an understanding of API-first development. Desire to work on a backend-heavy platform team. Familiarity with cloud infrastructure (e.g., AWS/GCP), containers, container orchestration(e.g., Kubernetes) and infrastructure‑as‑code is a plus. Exposure to event-driven or streaming systems (e.g., Kafka) is a plus. Interest in AI-assisted tools and workflows to accelerate development and improve product quality. An appetite for learning, experimentation, relentless curiosity and an ability to leverage what you learn to make our products better. A friendly, flexible, and pragmatic disposition. The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Lead and shape the design vision for partner experiences in Supply, manage and grow a design team, and ensure high-quality, user-centered product design. | Over 8 years in product/UX design, experience managing designers, proven leadership in setting design strategy, and strong communication skills. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. At ezCater, we care a lot about building incredibly helpful products that our customers, catering partners, and delivery partners love to use. We’re looking for a Senior Product Design Manager to lead design for our Supply domain: the tools and experiences our restaurant and catering partners use to get more orders and execute them reliably at scale. You’ll manage and grow a team of product designers working across Supply focus areas (self‑service tooling, menu management, fulfillment and delivery excellence, marketing programs, performance management, and design systems), and you’ll partner closely with Product, Engineering, Operations, and other stakeholders to define and deliver a clear vision for the partner experience across our marketplace. As Senior Product Design Manager, Supply, you’ll operate at multiple levels: setting product and design strategy, raising the bar on craft and quality across squads, and coaching designers to do the best work of their careers. What You'll Do: Own the design vision for partner experiences in Supply: Define and communicate a compelling design vision for the Supply domain in partnership with Product, Engineering, and Operations leaders, ensuring our partner tools and workflows feel cohesive and connected across surfaces and squads. Shape strategy, roadmaps, and outcomes: Collaborate with PM and Eng leads to shape roadmaps and goals for your teams, grounding decisions in partner needs, business objectives, and clear success metrics. Ensure team roadmaps are user‑centered, research‑informed, and consider the broader ecosystem of Supply and Marketplace experiences. Lead and grow a high‑performing Supply design team: Manage, mentor, and coach a group of product designers working across multiple Supply product areas. Actively support their career development through clear goals, regular feedback, and thoughtful growth opportunities. Drive excellence in craft and quality across products: Set and uphold a high bar for UX and visual quality across the partner experience, reviewing work, providing clear direction, and ensuring consistency with ezCater’s design system and design principles. Take responsibility for overall design quality across the Supply surfaces your team supports. Champion discovery, research, and data‑informed decisions: Partner with UX Research and Analytics to deeply understand catering partner workflows and needs, and to shape problem spaces and opportunities across Supply. Ensure your teams define clear hypotheses, measure outcomes, and use both qualitative and quantitative data to inform design decisions. Balance speed, quality, and impact: Help your teams apply ezCater’s design process effectively, from exploration and concepting through to iteration and delivery, choosing the right level of fidelity and rigor for the problem at hand. Guide trade‑offs that balance partner experience quality, technical constraints, and business impact. Strengthen cross‑functional collaboration: Build strong, trusting relationships with Product, Engineering, Ops, and other partners. Facilitate effective working sessions, design reviews, and cross‑squad alignment so that Supply initiatives move forward with clarity and shared ownership. Elevate communication and influence: Communicate complex problems and design directions in ways that are clear and compelling for different audiences, from squad‑level partners to Supply and Product leadership. Use storytelling to connect design decisions to partner needs, operational realities, and business outcomes. Own team health, culture, and ways of working: Create and maintain a healthy, inclusive, and collaborative culture on your team, aligned with ezCater’s values. Evolve design rituals (crits, reviews, share‑outs, retros) that help your designers and cross‑functional partners do their best work. Lead recruiting and hiring for your area: Partner with Design leadership and Recruiting to identify talent needs, shape role definitions, and run effective hiring processes for product designers in the Supply domain. Participate in interviews, calibrations, and decision‑making to ensure we continue to build a diverse, high‑bar design team. What You Have: 8+ years of experience in product/UX design, including substantial experience designing and shipping complex, multi‑surface products (e.g., marketplaces, B2B tools, logistics/operations platforms, or similar). 3+ years of experience managing product designers, including responsibility for career development, performance, and coaching across multiple work streams. Proven ability to lead product and design vision in partnership with Product and Engineering leaders, setting strategy and goals for multiple teams or product areas. A strong, well‑rounded design foundation: UX and interaction design, visual/UI craft, systems thinking, and comfort working with and evolving a robust design system. Demonstrated experience using research and data (qualitative and quantitative) to inform design decisions, validate hypotheses, and measure impact. Excellent communication and storytelling skills – you can frame complex problems clearly, tailor your narrative to different audiences, and facilitate productive cross‑functional discussions that lead to concrete decisions and next steps. A track record of operating effectively in ambiguous problem spaces, bringing structure and clarity to messy, interconnected domains and helping teams navigate trade‑offs. A leadership style rooted in empathy, direct feedback, and a growth mindset; you’re generous with your time and knowledge and care deeply about building inclusive, psychologically safe teams. Bonus points if you have: Experience designing for supply‑side experiences in marketplaces, B2B platforms, or logistics/operations tools (e.g., partners managing menus, orders, performance, and marketing programs). Experience collaborating closely with Operations, Sales, or Account Management teams who support external partners or merchants. Hands‑on experience building or scaling a multi‑product design system and partnering with front‑end platform teams. Familiarity with frameworks like Jobs To Be Done, service design, or similar approaches to structuring complex, cross‑team problem spaces. Experience working in or around the food, restaurant, catering, or delivery industries. The national total target cash compensation range for this position, including base salary and bonus target, is $185,000–$236,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Designing and leading the development of a new customer service tech stack with Salesforce integration, establishing standards, and mentoring teams. | 7+ years of backend development experience, expertise in APIs (GraphQL, REST), Salesforce integration experience, and leadership in technical strategy. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. Creating a delightful customer experience from order creation to delivery is a key part of ezcater’s mission. As a Staff Software Engineer for our Customer Service technology stack, you will focus on building solutions that will transform ezCater’s customer experience. This will include building a first-class, modern Customer Service tech stack that pairs ezCater’s existing software solutions with AI-enabled tooling. You will focus on designing the architecture of this new tech stack that will integrate with Salesforce Service Cloud, in partnership with Principal Engineers, Product, Customer Service and Operations stakeholders. You’ll report to the Senior Engineering Manager within the ezCater Product Engineering organization. In addition to this, you’ll be a key driving force behind growing our engineering organization through mentorship and coaching of other technical leaders, establishing and rolling out technical and architectural standards, and contributing to an inclusive and transparent culture. What You’ll Do: Take a lead role in developing the technical architecture and roadmap driving the transformation of our customer service tech stack, in collaboration with stakeholders across the organization. Build architectural standards and best practices for ezCater’s software platform. Set the technical strategy and vision for the Customer Service roadmap, focused on enabling integration with Salesforce Service Cloud. Strike a balance of quality and speed while working on company-level priorities. Be a visionary leader providing guidance and mentorship to your teammates across the organization. Raise the bar for software quality, architecture, and expectations of what is achievable within the engineering organization. What you have: 7+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages. Proven expertise building APIs using GraphQL and REST. Demonstrated success integrating with common customer service software and tools, including but not limited to Salesforce Service Cloud, Zendesk, HubSpot, and others. Exposure to contact center tooling like Twilio and Amazon Connect is a plus. Experience designing backend systems specifically for Salesforce integration, with a solid understanding of how Salesforce consumes external APIs (Apex callouts, External Services, Platform Events, Data Cloud ingestion, etc.). Experience establishing future technical vision along with other Staff and Principal Engineers, and driving alignment with technical and non-technical stakeholders. Excellent written and verbal communication, with a commitment to quality documentation. Eagerness to give and receive feedback in a collaborative learning environment. Friendly, flexible and pragmatic approach to work. The national total target cash compensation range for this position, including base salary and bonus target, is $185,000–$232,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Designing, building, and evolving backend services and workflows for fulfillment and post-order experiences, collaborating with cross-functional teams, and improving system reliability and performance. | 5+ years of software development experience, backend service expertise, API design, relational databases, and experience in operationally-heavy domains. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. Creating a delightful customer experience from order creation through successful delivery is a core part of ezCater’s mission. As a Senior Software Engineer on the Fulfillment Experience (FX) team, you will focus on building systems and workflows that support post‑order fulfillment, delivery coordination, issue resolution, and operational excellence across ezCater’s marketplace. You will work on services and experiences that sit at the intersection of customers, restaurants, delivery partners, and internal operations teams. This includes evolving our fulfillment workflows, improving reliability and observability, and integrating with internal and third‑party systems that enable Customer Service and Operations to deliver exceptional outcomes at scale. You’ll partner closely with Product, Design, Customer Service, Operations, and other engineering teams, and you’ll report to the Engineering Manager within the ezCater Product Engineering organization. What You’ll Do: Take a lead role in designing, building, and evolving backend services and workflows that power ezCater’s fulfillment and post‑order experiences. Collaborate with Product and Operations partners to translate complex, real‑world fulfillment problems into pragmatic, scalable technical solutions. Improve system reliability, performance, and observability across critical fulfillment paths, with a strong focus on customer and operational impact. Strike a thoughtful balance between quality, speed, and iteration while delivering on company‑level priorities. Mentor developing engineers and contribute to engineering excellence through design reviews, code reviews, and technical leadership. Work effectively across team boundaries to influence shared systems, APIs, and architectural direction. Have fun building meaningful software with awesome people. What you have: 5+ years of professional software development experience, with a strong emphasis on backend systems and service‑oriented architectures. Experience building and maintaining services using languages such as Go, Ruby on Rails, Java, or similar. Demonstrated success designing, consuming, and evolving APIs (REST and/or GraphQL), with working knowledge of relational SQL databases (e.g., PostgreSQL). A quality mindset: automated testing, clean and maintainable code, code reviews, and CI/CD fundamentals. Practical experience using feature flags, telemetry, and safe rollout techniques to ship incrementally and de‑risk changes. Experience working in complex, operationally‑heavy domains (e.g., fulfillment, logistics, customer support, marketplaces, or SaaS platforms) is a strong plus. Track record of collaborating with Product and Design to turn ambiguous problems into iterative deliveries with measurable outcomes. Eagerness to give and receive feedback in a collaborative, learning‑oriented environment. Friendly, flexible, and pragmatic approach to work. The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Lead the design and implementation of a new customer service platform leveraging AI/ML, driving automation, and change management. | Extensive product management experience, especially in customer service systems and Salesforce integration, with a focus on innovation and data analysis. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. The Product Management team is looking for an experienced Principal Product Manager to focus on the design and implementation of a new customer service platform. In this position, you will partner with the operations and customer service teams to set the vision for the platform and develop the short and long term roadmap. You will work with the platform teams to develop a set of APIs that will integrate with our Salesforce front end to form the foundation of the new system. You will develop detailed requirements and work with the team to implement the platform. What You'll Do: Define the Future of Service & Operations: Drive the 2-year vision and develop the strategic roadmap for a highly automated Customer Service and Operations Platform. This vision must leverage AI/ML to deliver superior outcomes for customers while significantly reducing Cost-to-Serve. Be the Automation Driver: Lead the discovery and implementation of end-to-end process improvements and automation opportunities across customer support and internal operations. Your primary goal is to contain, resolve, or automate the highest volume issues, freeing up human agents for complex, high-value interactions. Drive AI Adoption and Change Management: Identify high-impact use cases for generative and predictive AI (e.g., agent assistance, self-service, proactive issue resolution). You will be responsible for the change management strategy, ensuring new tools and processes are successfully adopted by the Operations and Customer Service agents. Establish First Principles Thinking: Approach complex organizational and technical challenges by defaulting to first principles thinking, constantly questioning the why and how to ensure we are building the minimal, most effective solution instead of digitizing existing, inefficient processes. Articulate Vision & Strategy: Use data analysis, business modeling, and excellent communication to tell a compelling story, gain executive buy-in, and articulate the vision and roadmap across all levels of the organization (Product, Engineering, Operations, and Sales). Lead Strategic Initiatives: Lead cross-functional initiatives across Design, Research, Engineering, Data Analysis, and other Product teams to define, prioritize, and build foundational platform capabilities that enable rapid iteration and innovation (e.g., API services, internal tooling). Define Success by Business Impact: Create and monitor a clear set of metrics focused on business outcomes (e.g., Cost-to-Serve, Customer Effort Score, Automation Rate, Containment Rate), not just feature delivery. Travel to Boston quarterly for planning and business reviews. Have fun building impactful software with awesome people. What You Have: 8+ years of product management experience, ideally with marketplace and customer service experience. Experience designing and implementing new customer service systems. A proven track record of integrating systems with the Salesforce platform. Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions. Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions. Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas. The national total target cash compensation range for this position, including base salary and bonus target, is $206,000 - $276,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Designing and building services to transform ezCater’s customer service tech stack, collaborating with various stakeholders, and mentoring engineers. | 5+ years of professional backend development experience with relevant technologies, experience with customer service software integrations, API design, and a quality-focused development approach. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. Creating a delightful customer experience from order creation to delivery is a key part of ezCater’s mission. As a Senior Software Engineer on our Customer Service team, you will focus on building solutions that will transform ezCater’s customer experience. This will include building a first-class, modern Customer Service tech stack that pairs ezCater’s existing software solutions with AI-enabled tooling. You will focus on designing and implementing features for this new tech stack that will integrate with Salesforce Service Cloud, in partnership with Staff Engineers, Product, Customer Service and Operations stakeholders. You’ll report to the Engineering Manager, Fulfillment Experience within the ezCater Product Engineering organization. What You’ll Do: Take a lead role in designing and building services and features that will drive the transformation of our customer service tech stack, in collaboration with Staff Engineers, Product, and Salesforce experts. Strike a balance of quality and speed while working on company-level priorities. Mentor developing engineers and contribute to engineering excellence across the organization. Have fun building meaningful software with awesome people. What you have: 5+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages. Experience integrating with common customer service software and tools, including but not limited to Salesforce Service Cloud, Zendesk, HubSpot, and others. Exposure to contact center tooling like Twilio and Amazon Connect is a plus. Demonstrated success designing and consuming APIs (REST or GraphQL), plus working knowledge of relational SQL databases (e.g., PostgreSQL). A quality mindset: automated testing clean code, code reviews, and CI/CD basics. Practical experience using feature flags, telemetry, and safe rollout techniques to ship incrementally and de‑risk changes. Track record collaborating with Product and Design to turn ambiguous problems into iterative deliveries and measurable outcomes. Eagerness to give and receive feedback in a collaborative learning environment. Friendly, flexible and pragmatic approach to work. The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Own and develop the product roadmap for marketplace ordering, using data and research to improve customer experience, and collaborate across teams. | 5+ years in product management, experience with consumer-facing e-commerce, strong analytical skills, and a collaborative team approach. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. The Product Management team is looking for an experienced Senior Product Manager to focus on Marketplace Ordering. In this position, you will own the product strategy and execution for your specific area of the ordering experience, using data and research to develop hypotheses to improve the customer experience. You will own the KPIs for your area, iteratively experimenting to improve the outcomes in your area. What You'll Do: Drive the vision and develop a roadmap for your area of focus. Tell a compelling story using research and data to evangelize the roadmap and vision. Build deep empathy for ezCater users and become their biggest champion. Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved user experiences. Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience. Create and monitor the ongoing metrics that measure and define success. Travel to Boston quarterly for planning and business reviews Have fun building impactful software with awesome people. What You Have: 5+ years of product management experience focused on consumer-facing e-commerce products. Marketplace experience is a plus. Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions. Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions. Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas. The national cash compensation range for this role is $161,000 - $213,000 per year.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Design and build scalable, fault-tolerant integration systems and APIs, collaborating cross-functionally to improve order fulfillment and customer experience. | 5+ years professional experience, full-stack product engineering ideally with Ruby on Rails, strong SQL/Postgres skills, API-first development experience, and backend system design. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. ezCater values technology as a differentiator and a key component of our success. It powers everything we do. We push ourselves every day to improve the codebase, improve performance, and deliver an amazing customer experience. Our culture values innovation, pragmatism, and transparency. As we expand our team we’re seeking engineers that thrive in a forward-thinking organization and are passionate about building products that drive measurable impact, while committing quality code and deconstructing complexities. We are looking for smart, thoughtful, collaborative technologists to help us reach our goals while delivering value and impact across our business. A critical area for ezCater’s growth over the coming years will be solidifying the current integration capabilities and building the next features which will service the full spectrum of corporate Food for Work needs. As a member of our Integrations team, you will play a pivotal role designing and building the foundation for these third-party integrations systems. This is a high visibility team at the center of ezCater’s supply related initiatives. What You'll Do: Bring your knowledge of distributed systems to build highly-scalable, fault-tolerant systems in a hybrid monolithic/microservices architecture. Partner with our data technology organization to enable detailed insight into our integrations, unlocking future roadmap opportunities across the org. Work cross-functionally with product managers and business stakeholders to understand the complex processes that drive order fulfillment. Make an impact working on projects that will drive growth, profitability, and customer satisfaction across ezCater. Improve performance at every chance you get (we believe speed itself is a feature). Partner with fulfillment and customer care teams to improve the experience for customers, catering partners, delivery drivers, and customer support agents. Have fun building meaningful software with awesome people. What You Have: Full-stack experience on a product engineering team, ideally in Ruby on Rails. 5+ years of professional software development experience. Deep knowledge of SQL / relational databases. Postgres? Even better. Exposure to GraphQL and Kafka is an asset, but not a requirement. Experience designing and building large-scale systems. Extensive experience designing APIs and an understanding of API-first development. Desire to work on a backend-heavy platform team. An appetite for learning, experimentation, relentless curiosity and an ability to leverage what you learn to make our products better. A friendly, flexible, and pragmatic disposition. The national cash compensation range for this role is $141,000 - $174,000 per year.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Lead sales performance analytics, manage commission and territory programs, develop sales strategy, and collaborate cross-functionally to optimize sales growth. | 8-10 years in sales operations or related roles with 2+ years leadership, strong analytical and communication skills, and ability to manage commission and territory programs. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. The Sr. Manager, Sales Performance and Analytics is a key leadership role critical in developing the strategy and monitoring the performance of the sales organization. This individual will lead a team and work directly with the Director of Sales Operations to optimize books of business, develop and execute on the sales team commission plan and support all reporting and analytics needs of the sales team through cross functional partnerships with finance, data and systems teams within the organization. The Sr. Manager will use data to proactively identify areas of opportunity within the business, propose actionable solutions and lead cross-functional project teams while executing on their own key projects all with the focus of accelerating sales growth.This position supports a fast moving sales organization and will require someone who is able to operate in a nimble yet thorough manner through implementation of short term solutions while more formal solutions are designed. What You'll Do: Sales Data and Reporting: Collaborate with the Director of Sales Operations and other cross functional partners to develop a standardized reporting suite for all levels of the sales organization ensuring consistency of reporting in all tools. Sales Strategy: Utilize performance reporting to make proactive recommendations on where efficiencies can be gained in the sales process and identify where the strategy may need to be adjusted to support the business goals. Territory Management: Develop and manage territory management inclusive of the rules of engagement for owned and unowned accounts, design processes for any account movement within the organization and ensure books of business are created in an equitable manner for all sales team members. Commission: Own the end to end commission program for all commissionable team members, including but not limited to the creation of new plans, monitoring efficacy of existing plans, and executing payments and statements. What You Have: A minimum of 8-10 years of demonstrated experience in sales operations, commission and territory program management, and finance or a related role with at least 2 years of direct leadership experience Strong cross-functional leadership and management skills, with the ability to lead by influence across the organization. Excellent analytical and problem-solving skills, with the ability to make data-driven recommendations to leadership. Exceptional communication and interpersonal skills, with the ability to work collaboratively across departments. Strong understanding of sales processes, territory management, data analytics and commission programs. Ability to thrive in a fast-paced and dynamic environment. The national cash compensation range for this role is $164,000-$235,000* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

As a software engineer on supplier self-service, you’ll design and ship end-to-end customer journeys, focusing on onboarding and ongoing account management. You will collaborate closely with Product, Design, and Analytics to deliver secure, high-quality experiences. | Candidates should have 2+ years of experience building production UIs with React and TypeScript, as well as backend services with Ruby on Rails. A solid understanding of API design and a quality mindset towards automated testing and clean code is also required. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. The Self‑Service team builds product‑led experiences that let restaurant partners join, configure, and operate on ezCater through ezManage. Our mission is to grow the share of partner actions that are self‑serve, replacing manual handoffs with intuitive, reliable flows that scale our marketplace and improve partner outcomes. As a software engineer on supplier self-service, you’ll design and ship end‑to‑end customer journeys—from onboarding to ongoing account and menu management—measuring impact with data and iterating quickly. You’ll collaborate closely with Product, Design, and Analytics to deliver secure, high‑quality experiences, reduce operational toil across the business, and contribute to a modern web stack and engineering best practices. What You'll Do: Build and ship partner‑facing features that allow restaurant partners to update menu items, prices, and availability in real time as part of the Menu Self‑Service initiative. Create polished, accessible UIs in React and TypeScript that make complex menu editing simple and fast. Add guardrails and automated validations to protect pricing integrity and overall menu quality. Collaborate with Product, Design, and Operations to scope, iterate, and launch MVPs and pilots. What You Have: 2+ years building production UIs with React and TypeScript, using modern patterns (hooks, component composition) and strong UX sensibilities. 2+ years building backend services with Ruby on Rails, including Active Record, background jobs, and performance-minded SQL queries. Solid experience designing and consuming APIs (REST or GraphQL), plus working knowledge of relational SQL databases (e.g., PostgreSQL). A quality mindset: automated testing clean code, code reviews, and CI/CD basics. Practical experience using feature flags, telemetry, and safe rollout techniques to ship incrementally and de‑risk changes. Track record collaborating with Product and Design to turn ambiguous problems into iterative deliveries and measurable outcomes. The national cash compensation range for this role is $123,000 - $145,000 per year.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Support the suite of ezCater apps and collaborate with various teams to develop additional iOS app features. Help build a robust mobile team and create solid interfaces with backend developers. | Candidates should have 5+ years of experience in Swift and familiarity with iOS best practices. A published app in the app store is preferred, and experience with GraphQL and Android/Kotlin is a plus. | ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. A critical area for ezCater’s growth over the coming years will be developing a first class native apps experience for our users that meets the needs of our customers, restaurant partners and 3rd party delivery partners. We are looking for an experienced Senior iOS engineer to join our mobile development team. As a member of the team you will have the opportunity to shape our technical strategy and help to build out new features and applications in the ezCater native apps ecosystem. What You'll Do: Support the suite of ezCater apps including the customer marketplace and restaurant order management apps. Collaborate directly with Design, Product, and Customer Research to develop additional iOS app features for our customers and catering partners. Work with backend developers to create solid interfaces that serve the needs of our native applications. Help to build a robust mobile team What You Have: Knowledge of iOS system, best practices, human interface guidelines. 5+ years of experience in Swift, UIKit and SwiftUI. Familiarity with CoreData, Combine, Swift Concurrency. A published app in the app store is a preferred. Experience with GraphQL development is a plus. Any Android/Kotlin experience is a plus. The national cash compensation range for this role is $141,000 - $174,000* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote