ezCater, Inc

Lead a multidisciplinary team managing marketing operations, technology, and analytics to drive scalable growth. | 10+ years experience in marketing operations, technology, and analytics with proven leadership of high-performing teams. | ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. As Director of Marketing Operations, Technology & Analytics, you will lead the people, processes, systems, and measurement that enable Marketing to execute reliably, scale efficiently, and make data-informed decisions. Reporting to the VP, Brand & Digital Marketing, you will lead a multidisciplinary team that supports ezCater’s blended B2B and B2C growth model across demand generation, lifecycle, marketplace customer acquisition, and restaurant-partner GTM motions. You will lead and develop a high-performing team and ensure Marketing can move quickly with trusted data, strong governance, and rigorous measurement. You will own the marketing measurement strategy that helps the business understand what is working, why it is working, what is incremental, and where to invest next. You will also partner closely with business stakeholders and analytics leaders across Marketing, Sales, Product, Engineering & Data Tech, and Finance. What You'll Do: Lead a team across marketing operations, marketing technology, and marketing analytics Balance near-term execution with longer-term capability building and communicating trade-offs clearly when priorities change Define and evolve the operating model, governance, and cross-functional processes that enable scalable campaign and lifecycle execution across Marketing Own the martech strategy and roadmap, from architecture through day-to-day governance, including marketing automation, CRM and audience data, customer data platforms, web content systems, advertising operations, analytics, and workflow tools Ensure marketing systems and data flows work together across platforms such as Salesforce, HubSpot, Iterable, WordPress, ActionIQ, Google Marketing Platform, Google Analytics, BI tools, and related technologies. Drive collaboration among Marketing, Sales, Product, and Engineering teams to build an evolved martech stack that helps realize our strategic vision and deliver AI-driven processes and technology that improve marketing workflows Evolve the architecture of our marketing-owned web experience, ensuring end-user friendliness and enhanced testing and analytics Lead marketing analytics and measurement strategy, including attribution, incrementality testing, forecasting, executive reporting, and advanced analysis, to improve marketing efficiency and guide investment decisions Partner with leaders in Marketing, Finance, Product, and other Analytics teams to translate marketing performance into channel- and segment-level investment decisions, forecasts, and scenarios Set standards for analytical quality and storytelling, focusing the team on proactive decision support and analysis What You Have: 10+ years of experience in Marketing Operations, Technology and Analytics Proven experience leading through managers and developing high-performing, multidisciplinary teams of operators, technologists, analysts, and data professionals. Strong judgment in balancing strategic leadership with enough functional depth to challenge assumptions, coach the team, and drive quality across marketing operations, technology and analytics Demonstrated ability to create clarity, prioritization, and structure in a fast-paced, ambiguous, and frequently changing environment. Strong understanding of marketing data and technology architecture, including CRM, marketing automation, CDP or audience data, data warehouses, APIs, integrations, web analytics, advertising platforms, and business intelligence tools. Deep experience translating marketing data into insights across the full funnel, including acquisition, paid media, SEO/GEO, attribution, and retention; familiarity with both B2C and B2B models preferred. Experience implementing, owning, and improving marketing processes and technology across multiple engagement channels, including web, email, SMS, push, mobile, paid media, direct mail, and sales or account-based motions. Experience evolving the infrastructure for successful marketing web content management and landing pages, including personalization, testing and optimization (enterprise Google Analytics implementation experience preferred) Experience building or implementing AI enablement programs, including prioritizing use cases, setting practical guardrails, evaluating tools and risks, and helping teams adopt AI responsibly. Excellent communication, executive presence, and interpersonal skills, with the ability to translate complex operational, technical, and analytical topics into clear decisions and actions. A customer- and partner-first mindset, strong bias toward outcomes over activity, and a practical approach to testing, learning, iterating, and scaling what works. Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable. The national total target cash compensation range for this position, including base salary and bonus target, is $195,864-$268,420 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Lead sales operations and enablement to optimize sales processes and drive revenue growth using data-driven and AI tools. | 10+ years in sales operations leadership in high-growth tech, with CRM, forecasting, and strong analytical and coaching skills. | ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. We are looking for an experienced, dynamic Director to lead our Sales Operations and Enablement team and build the operational backbone of our go-to-market engine - spanning go-to-market planning, target setting and management, sales commission management, sales process optimization, and sales enablement and training. Reporting to the Chief Growth Officer, this leader will collaborate with executive leadership, sales leaders, finance, analytics, and marketing to enhance sales productivity and selling effectiveness, and to accelerate revenue growth. Success in this role will be measured by tangible improvements across the sales engine: sharper commissions and forecast accuracy, stronger pipeline visibility and quality, higher seller productivity, deeper CRM adoption, faster new-hire ramp time, more effective enablement programs, and clear, measurable ROI from sales technology and AI investments. We are looking for a self-starter who is passionate about their work, detail-oriented, and analytical, with a demonstrated ability to navigate ambiguity in a high-growth environment and proactively solve problems with limited oversight. What You'll Do: Responsible for the overall efficiency and effectiveness of the sales organization and champions close working relationships with key stakeholders to ensure the sales organization is successful Strong background and experience in sales strategy development, sales operations management, people leadership and a proven track record of driving profitable revenue growth Build and lead a high-performing Sales Operations and Enablement team - recruiting top talent, developing managers and individual contributors alike, and creating a culture where people do their best work and grow their careers Establish and drive improvements in planning, reporting and target assignment Design sales commission plans and manage commission calculations, administration and tracking with commission management software such as CaptivateIQ Partner with Sales leadership to define monthly targets, sales forecast and operational cadence to track key performance metrics. Implement comprehensive pipeline reporting from top of funnel to customer value realization, account development and retention, in partnership with sales analytics Identify and deploy AI-powered tools and opportunities for automation that improve sales reporting, forecasting, and seller productivity, while enabling reps to sell more effectively and measuring adoption and business impact. Lead cross functional initiatives to transform and streamline processes to drive improved sales productivity and velocity Be a key stakeholder in CRM design, implementation, change management and overall CRM adoption Design and oversee training programs that enhance the skills and knowledge of the sales team Identify, deploy and provide reporting feedback on sales plays and pipeline excellence to stimulate demand across all market segments Drive the adoption of winning sales behaviors by reinforcing our sales methodology, usage of digital tools, providing onboarding enablement for new hires, and maintaining current sales content and assets Collaborate with marketing and product teams to create and maintain sales materials What You Have: 10+ years proven experience as Sales Operations leader with demonstrated success developing, leading, and scaling a Sales Operations function at a high-growth company, ideally in the tech industry Experience leading market segmentation and Go-To-Market strategy development in partnership with marketing and sales teams Proficient with CRM development, management and forecasting. Skilled at using Salesforce.com, Tableau and Sigma, including data integrations and implementations Organized, with excellent attention to detail and the ability to work in a fast-paced and change driven environment Proven success leading and managing annual, quarterly and monthly planning (territories, quota, headcount) Experience building, managing & coaching high performing teams Excellent problem solving and collaboration skills, a motivated self-starter that is proactive and action-oriented Demonstrates sound business judgment, strong written and verbal communication skills and a proven ability to influence senior leaders Ability to operate successfully in a lean, fast-paced environment, and to create sales processes that can scale quickly In-depth experience in two-sided marketplace, B2B technology platforms, or B2B solutions strongly preferred Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable. The national total target cash compensation range for this position, including base salary and bonus target, is $206,127-$289,991 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Lead strategic sales initiatives, manage cross-functional projects, and optimize sales processes and governance. | 5-8+ years in sales operations or related roles with strong analytical and leadership skills, experience with CRM tools, and ability to influence cross-functional teams. | The Strategic Sales Operations Lead is responsible for high-impact strategic initiatives that shape how our sales organization operates and grows. You'll partner closely with Sales Operations leadership, lead complex cross-functional projects, build scalable processes and governance, and turn data into clear, actionable recommendations. This role has no direct reports, but you'll provide project leadership, mentoring, and coaching for other ICs and cross-functional partners, including Implementation. What You'll Do: - Partner with Sales Operations leadership to translate strategic goals into analytical frameworks and project charters, leading deep-dive analyses on coverage, pipeline health, and motion performance. - Own end-to-end delivery of large, cross-functional initiatives - GTM resets, new role/motion launches, coverage redesign, incentive changes - from problem definition through implementation and measurement. - Structure projects into workstreams and provide direction to other ICs and cross-functional partners contributing to them. - Co-design and maintain sales process governance (stage definitions, rules of engagement, approval paths), and lead efforts to standardize core processes across teams. - Own process design for HubSpot and Salesforce, partnering with CRM admin teams on data cleanliness and feature rollout. - Identify opportunities to apply AI and automation to sales processes, partnering with CRM/Systems to pilot and roll out responsibly. - Defines KPI frameworks for strategic initiatives and assists with the builds of dashboards/reports (Sigma, Salesforce, HubSpot) that leadership actually uses to track adoption and performance. - Serve as a strategic partner to leaders across Sales, Marketing, Product, Finance, and Operations, leading working sessions and decision forums. - Help set standards for documentation and strategic analysis, and bring outside best practices into the organization. What You Have: - 5-8+ years in sales operations, sales strategy, revenue operations, consulting, analytics, or related roles, with a track record of leading complex, cross-functional projects that improved sales performance or GTM alignment. - Experience partnering directly with senior leaders (Sales Directors, VPs, Finance) on strategic decisions. - Strong analytical capabilities with proven expertise in building and interpreting CRM reports, as well as leveraging complex datasets to extract key insights. - Ability to design and interpret models related to territories, capacity, funnel performance, or incentives. - Familiarity with AI-powered sales/GTM tools and curiosity for where automation can improve efficiency and data quality. - Excellent written and verbal communication skills, with the ability to turn complex analysis into clear narratives for executives and ICs alike. - Strong facilitation and cross-functional influence skills - comfortable driving alignment across groups with competing interests. - Highly organized, systems-oriented thinker, comfortable with ambiguity and biased toward scalable solutions over one-off fixes. - Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable. The national total target cash compensation range for this position, including base salary and bonus target, is $123,000-$173,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Lead architecture and technical standards for finance platform and mentor engineering leaders. | 8+ years backend experience with 4+ years Go and payment-processing expertise, plus leadership in multi-team initiatives. | ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. Creating a delightful customer experience from order creation to delivery is a key part of ezCater’s mission. As a Staff Engineer on our Finance Technology team, you will focus on building solutions that will transform ezCater’s finance technology platform as ezCater scales and builds new features that enables an agentic commerce future. This will include building a first-class, modern tech stack that pairs ezCater’s existing software solutions with AI-enabled tooling. You will focus on designing and implementing features for this new tech stack that will enable performant, safe, and compliant financial transactions for our customers and restaurant partners (RP). This includes credit card processing, invoicing, payouts to Restaurant Partners, and calculating taxes. In addition to this, you’ll be a key driving force behind growing our engineering organization through mentorship and coaching of other technical leaders, establishing and rolling out technical and architectural standards, and contributing to an inclusive and transparent culture. What You’ll Do: Own the architecture for the Finance Technology platform, which includes pay-ins, payouts, invoicing, and tax calculation. You’ll make the architectural calls to unlock the next several years of scale. Define clear, well-versioned APIs and contracts for how Finance Technology services are consumed across all channels. Lead multi-quarter initiatives end-to-end: shape the problem with Product, design the system, break the work down, and deliver alongside the team while staying hands-on in the code. Own technical health for the domain by defining engineering quality and tracking the operational metrics to show that the quality bar has been met. Maintain a perspective on the evolving financial technology landscape and lead the technical evaluation of finance technology providers, e.g. payment service providers. This will include prototyping, technical spikes, and keeping abreast of “what’s next”. Be a leader in Finance Technology’s continued innovation and experimentation on our AI-native SDLC . Partner with senior leaders across ezCater to align on shared patterns and standards. This includes leaders in engineering and product as well as other senior leaders in other organizations at ezCater. Lead through collaborative design: whiteboarding, technical discussions, and aligning teams around clear architectural decisions. Partner with Platform Engineering on shared service patterns, Temporal, observability, secrets, and CI/CD. Act as a technical multiplier through design reviews, code reviews, architectural guidance, and mentorship. Be part of an on-call rotation that we work to make as uneventful as possible, and lead the team in triaging and investigating customer-impacting production issues. What you have: 8+ years building backend services. 4+ years with Go. Led multi-quarter, multi-team initiatives as tech lead - owning architecture, sequencing work, and shipping - with proven influence without authority. Deep experience with payment-processing and payout systems (card processing, invoicing, refunds, disbursements, tax) in high-volume products. Hands-on integration with modern PSPs/gateways (Stripe, Adyen, Braintree, card networks) and a grasp of settlement, chargebacks, PCI, and SCA. Built and scaled high-integrity systems where correctness, security, and reliability are non-negotiable (payments, ledgers, billing, or similar critical distributed systems). Strong instincts for API/contract design and service boundaries. A quality mindset: security, automated testing, clean code, CI/CD, and safe incremental rollouts (feature flags, telemetry). Clear written and verbal communication on system design and technical tradeoffs. Demonstrated use of AI tools to improve the SDLC without sacrificing rigor. Workflow orchestration (e.g., Temporal); card issuance or ledgering. The national total target cash compensation range for this position, including base salary and bonus target, is $184,000–$232,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Design and lead architecture for finance technology platform including payments and invoicing. | 8+ years backend, 4+ years Go, payment processing experience, leadership in multi-team initiatives. | Creating a delightful customer experience from order creation to delivery is a key part of ezCater's mission. As a Staff Engineer on our Finance Technology team, you will focus on building solutions that will transform ezCater's finance technology platform as ezCater scales and builds new features that enables an agentic commerce future. This will include building a first-class, modern tech stack that pairs ezCater's existing software solutions with AI-enabled tooling. You will focus on designing and implementing features for this new tech stack that will enable performant, safe, and compliant financial transactions for our customers and restaurant partners (RP). This includes credit card processing, invoicing, payouts to Restaurant Partners, and calculating taxes. In addition to this, you'll be a key driving force behind growing our engineering organization through mentorship and coaching of other technical leaders, establishing and rolling out technical and architectural standards, and contributing to an inclusive and transparent culture. What You'll Do: - Own the architecture for the Finance Technology platform, which includes pay-ins, payouts, invoicing, and tax calculation. You'll make the architectural calls to unlock the next several years of scale. - Define clear, well-versioned APIs and contracts for how Finance Technology services are consumed across all channels. - Lead multi-quarter initiatives end-to-end: shape the problem with Product, design the system, break the work down, and deliver alongside the team while staying hands-on in the code. - Own technical health for the domain by defining engineering quality and tracking the operational metrics to show that the quality bar has been met. - Maintain a perspective on the evolving financial technology landscape and lead the technical evaluation of finance technology providers, e.g. payment service providers. This will include prototyping, technical spikes, and keeping abreast of "what's next". - Be a leader in Finance Technology's continued innovation and experimentation on our AI-native SDLC . - Partner with senior leaders across ezCater to align on shared patterns and standards. This includes leaders in engineering and product as well as other senior leaders in other organizations at ezCater. - Lead through collaborative design: whiteboarding, technical discussions, and aligning teams around clear architectural decisions. - Partner with Platform Engineering on shared service patterns, Temporal, observability, secrets, and CI/CD. - Act as a technical multiplier through design reviews, code reviews, architectural guidance, and mentorship. - Be part of an on-call rotation that we work to make as uneventful as possible, and lead the team in triaging and investigating customer-impacting production issues. What you have: - 8+ years building backend services. - 4+ years with Go. - Led multi-quarter, multi-team initiatives as tech lead - owning architecture, sequencing work, and shipping - with proven influence without authority. - Deep experience with payment-processing and payout systems (card processing, invoicing, refunds, disbursements, tax) in high-volume products. - Hands-on integration with modern PSPs/gateways (Stripe, Adyen, Braintree, card networks) and a grasp of settlement, chargebacks, PCI, and SCA. - Built and scaled high-integrity systems where correctness, security, and reliability are non-negotiable (payments, ledgers, billing, or similar critical distributed systems). - Strong instincts for API/contract design and service boundaries. - A quality mindset: security, automated testing, clean code, CI/CD, and safe incremental rollouts (feature flags, telemetry). - Clear written and verbal communication on system design and technical tradeoffs. - Demonstrated use of AI tools to improve the SDLC without sacrificing rigor. - Workflow orchestration (e.g., Temporal); card issuance or ledgering. The national total target cash compensation range for this position, including base salary and bonus target, is $184,000-$232,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Drive vision and roadmap for reporting and insights platform to support restaurant partners' growth. | 8+ years product management experience with strong analytical and reporting solution design skills. | ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. The Product Management team is looking for an experienced Senior Product Manager to focus on the ezCater Reporting and Insights platform for our restaurant partners. In this position, you will build the reporting capabilities to allow our restaurant partners to efficiently grow their business on ezCater and provide them with the insights necessary to be successful on our marketplace. You will leverage AI to provide relevant reporting and recommendations to our restaurant partners. You will develop API’s to allow our restaurant partners to pull data directly into their own reporting systems. You will partner with other teams including engineering, data, and user experience to build cohesive restaurant partner reporting experience. You will create the long-term vision for the Reporting and Insights platform and create a roadmap to build a best-in-class reporting suite.. What You'll Do: Drive the vision and develop a roadmap for the restaurant partner Reporting and Insights platform. This includes in-product reporting and the externally facing API’s to give partners access to the data that they need. Expand our overall reporting capabilities and provide insights to our restaurant partners based on their needs. Tell a compelling story using research and data to evangelize the roadmap and vision. Build deep empathy for ezCater users and become their biggest champion. Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved user experiences. Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience. Create and monitor the ongoing metrics that measure and define success. Travel to Boston quarterly for planning and business reviews Have fun building impactful software with awesome people. What You Have: (insert details here in bullet format) 8+ years of product management experience, ideally with marketplace experience. Experience designing and implementing reporting solutions Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions. A history of building best in class experiences across platforms. Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions. Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas. Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable. The national total target cash compensation range for this position, including base salary and bonus target, is $161,000–$213,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Build backend services, APIs, and workflows applying AI-native workflows to improve software development lifecycle. | Strong experience in production backend systems, API design, Go or similar language proficiency, AI-assisted software delivery, and distributed systems. | ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. ezCater is hiring senior software engineers to build shared platform capabilities across administration, integrations, and transaction-heavy product experiences. This role is centered on backend services, APIs, workflow orchestration, and reliable distributed systems. We are looking for engineers who are fluent in an AI-native SDLC. That means more than familiarity with tools like Claude, Codex, or Cursor. The right engineer knows how to use AI effectively across planning, implementation, review, testing, and iteration, and understands how to improve the surrounding workflows, skills, and engineering standards. Go experience is strongly preferred. Deep experience in a similar backend language is also valuable. What You'll Do Build shared services, APIs, and workflows that support administrative experiences, integrations, and core platform capabilities Design reliable backend systems for cross-domain business flows and operationally critical use cases Apply AI effectively throughout the software lifecycle, including implementation planning, coding, review, testing, and quality improvement Contribute reusable engineering skills, patterns, and guidance that improve how teams work with AI Partner with product, design, and engineering peers to turn ambiguous problems into well-scoped, high-quality deliveries Own quality through testing, observability, safe rollout practices, and production issue investigation What You Have Strong software engineering experience building backend systems and APIs in production Strong fluency with AI-assisted software delivery and clear judgment about where AI helps and where rigor matters most A practical understanding of AI-native workflows, including structured context, iterative loops, and high-quality review and testing practices Experience in Go, or deep proficiency in a comparable backend language such as Java Experience building and operating transactional databases such as Postgres, RDS, or Aurora, including schema design, migrations, query performance, and reliability Experience designing APIs, service boundaries, data models, and integration patterns in distributed systems Comfort with workflow orchestration, event-driven architectures, and operational complexity A strong quality mindset across testing, CI/CD, telemetry, and production ownership Strong communication and a high-ownership approach to technical execution Nice to Have Experience building shared platform capabilities used by multiple teams or products Experience in fintech, payments, spend controls, ledgering, or other transaction-heavy systems Experience with admin systems, integration platforms, or enterprise workflow products Experience helping teams adopt more effective AI-assisted engineering practices The national total target cash compensation range for this position, including base salary and bonus target, is $158,000 - $190,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Lead engineering team managing search platform architecture, delivery, and operational maturity. | 8+ years engineering experience with management, deep search system knowledge, and backend distributed systems expertise. | Search is the front door of the ezCater marketplace. Every browse, search, filter, and discovery experience runs through the systems this team owns, directly shaping customer experience, order volume, and our long-term platform advantage. As the Engineering Manager of our Search Platform, you'll lead the team responsible for how customers discover restaurants across ezCater, including the search engine, the indexing pipeline that feeds it, and the availability services that determine which restaurants can fulfill an order. We're actively replatforming search, and this role will help strengthen the team while guiding the architecture, delivery, and operational maturity of that new foundation. This is a technical management role reporting to the Director of Engineering. You'll manage engineers directly, stay close to key technical decisions, and help the team improve relevance, freshness, reliability, and platform usability for internal partners. What You'll Do • Lead delivery and technical quality across query serving, indexing, availability, and the APIs and contracts other teams depend on. • Set technical direction for the search stack, including engine architecture, document schema, indexing and query patterns, ranking strategy, and migration sequencing. • Own the freshness and correctness of the index and the availability domain so customers see restaurants that can actually fulfill an order. • Stay close to the technical work by reviewing designs, challenging assumptions, and helping the team de-risk architecture and delivery decisions. • Build a culture of measurement, experimentation, and continuous improvement in search quality, platform reliability, and operational performance. • Coach, develop, and grow engineers through direct feedback, clear expectations, and a high technical bar for search engineering. • Prioritize ruthlessly and sequence work effectively to reduce technical risk, improve execution, and unblock downstream teams. • Partner closely with product, data, AI/ML, and platform engineering on relevance signals, experimentation, personalization, and shared infrastructure. • Help the team build a strong foundation for the future, with clear ownership boundaries, strong engineering habits, and a platform others can confidently build on. What You Have • 8+ years of software engineering experience, including experience leading teams or serving as a technical lead in complex backend or platform environments. • Engineering management experience, with a track record of hiring, developing, and retaining strong engineers. • Deep technical credibility in search or retrieval systems such as Vespa, Elasticsearch, OpenSearch, or Solr, ideally through a major re-architecture or build-from-scratch effort. • Strong backend depth in distributed, event-driven systems; Go experience is preferred. • Experience with indexing pipelines, document models, and event-streaming patterns that keep results fresh and correct. • Strong instincts for relevance and ranking, and the ability to translate product goals into signals, evaluation approaches, and technical decisions. • Experience with observability, production operations, and safe rollouts for correctness-critical systems. • The judgment to balance technical depth, people leadership, and cross-functional partnership without losing clarity or ownership. The national total targetcash compensation range for this position, including base salary and bonus target, is $195,000-$255,000 annually.* • Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). ezCater does not sponsor applicants for work visas or legal permanent residence. What You'll Get from Us: You'll get a terrifically compelling experience in an innovative, high performing environment. You'll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you'll get all this: Market competitive salary, stock options that you'll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you're in our office, and knowing that you helped transform the food for work space. #BI-Remote