20 open positions available
You would coordinate training deliveries, including resource scheduling, LMS setup, billing, stakeholder relationships, and process improvements across AMER regions. | The role requires at least three years in team coordination, sales or sales-support experience, English proficiency, and familiarity with legal and finance processes for vendor engagements. | AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS services across the globe, we need exceptionally talented, bright, and driven people. If you have excellent organizational and communication skills, a passion for working in a fast-paced, dynamic environment, and a desire to provide exceptional customer service, we'd like to speak with you! Here's your chance to join our Global Delivery team as a Training Operations Specialist in AWS Training & Certification. In this role, you will orchestrate the day-to-day operations of regions/verticals within AMER. You will be a self-starter who can complete complex tasks and projects quickly with little to no guidance. You are able to react with appropriate urgency to situations that require a quick turnaround, switch gears at a moment's notice, and take effective action without having to know the total picture. Key job responsibilities Operational Rigor & Productivity • Orchestrate the full lifecycle of virtual and in-person training deliveries across AMER - including contracting, trainer resourcing, Learning Management System (LMS) setup, and billing to ensure a seamless experience for customers. • Process digital team subscription ensuring timely customer provisioning and access to AWS Skill Builder. • Evaluate all incoming training requests and assign authorized trainers to match customer needs while maximizing utilization across the region. • Support trainer shuffles and class rescheduling to ensure delivery continuity. Manage trainer time blocks and availability in LMS. • Monitor internal hotline channels, quickly assess available training options, and provide actionable recommendations to Trainers/ Training Delivery Managers when last-minute changes occur (e.g. travel delays trainer unavailability) minimizing disruption to the delivery/customer. • Maintain high levels of data accuracy across all relevant sources (LMS, Salesforce, working tools) to ensure reliable billing business metrics reporting and executive decision-making globally. • Manage end-of-month training delivery billing and support Accounts Payable/Accounts Receivable functions for procurement and billing inquiries ensuring on-time and accurate revenue recognition. • Identify design and implement programs and initiatives to improve operational workflows with limited guidance raising the bar on efficiency and scalability. • Maintain current working knowledge of key programs platforms and tools (Funding SharePoint LMS Instructor Schedule Salesforce reporting dashboards) and champion adoption of process improvements. Stakeholder Management & Cross-Functional Collaboration • Liaise with cross-functional business teams to support training engagements: including Legal Finance Accounting Tax Compliance Pricing Training Delivery and Sales Operations teams to ensure contractual and regulatory alignment. • Partner with Training Delivery Managers and Sales teams to support the training delivery business aligning schedules and trainer resources with pipeline demand and priorities. • Work closely with the Training Delivery Team to manage and optimize trainers' schedules - confirming, cancelling, and rescheduling engagements - while proactively communicating changes and maintaining relationship trust. • Manage relationships with external training vendors and freelance trainers coordinating class delivery assignments and ensuring alignment with scheduling needs. Basic Qualifications: - Speak, write, and read fluently in English - Experience working in a sales or sales support role - Minimum of three (3) years of experience in a team coordination position. - Exceptional written, verbal, and interpersonal communication skills. - Positive, proactive and able to always exercise great judgment. - Experience in following legal and finance processes related to vendor (supplier or customer) engagements, such as contract and Non-Disclosure Agreement issuance and signature, PO management (both incoming and outgoing), invoicing and billing. Preferred Qualifications: - Recent experience in a fast-paced, multinational technology company. - Experience in trainer resource management, scheduling or operations support. - Exceptional attention to detail, even in highly ambiguous and fast paced environment. - Strong judgement and instincts. Effectively prioritizes competing training requests; understands when to escalate for definitive prioritization or validation of own recommendations. - Knowledge and/or hands-on experience with a Learning Management System (LMS) and CRM software (e.g Salesforce). - Business communication (written and spoken) proficiency in Spanish and/or Portuguese. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, TX, Austin - 68,000.00 - 119,100.00 USD annually USA, VA, Herndon - 68,000.00 - 119,100.00 USD annually USA, WA, Seattle - 80,200.00 - 119,100.00 USD annually
Own competitive intelligence projects, analyze pricing and assortment data, build scalable reporting, and advise merchandising leaders on competitive strategy. | Requires a bachelor's degree, at least 3 years of business or financial analysis experience, 5+ years of Excel and data visualization expertise, strong SQL proficiency, and senior stakeholder influence. | Whole Foods Market is looking for a sharp, driven, and analytically minded Business Analyst II to join our Competitive Intelligence team. You will own end-to-end analyses that illuminate the competitive grocery landscape — translating retailer pricing, assortment, and performance data into strategic insights that directly shape our business. As the analytics go-to for competitive intelligence, you'll turn complex competitive data into clear, decision-ready guidance. This is a high-visibility role with real impact. The right candidate brings a strong foundation in retail merchandising, dives deep into complex pricing and assortment performance metrics, understands the business context behind the data, and continuously strives for deeper insight. As AI accelerates the pace of our work, you'll help shape what's next for competitive analytics — building scalable, self-serve reporting and leveraging emerging AI capabilities to accelerate time-to-insight. This role goes beyond reporting: you'll conduct deep-dive analyses on pricing, assortment, and competitive positioning, surfacing the "so what" behind the data. Partnering closely with Pricing & Merchandising leaders, you'll develop strategy, launch case studies, and deliver clear, actionable findings — building repeatable analytical frameworks that improve the team's speed and depth over time. We're looking for someone who combines analytical depth with the ability to communicate clearly to senior stakeholders and who thrives on ownership and continuous improvement. Competitive intelligence is a strategic priority at Whole Foods Market. You'll have the opportunity to shape how we understand and respond to the competitive landscape, with the data, resources, and leadership support to make a real difference. Skills Strong ownership mindset — you dive deep, take accountability for your work, and earn trust through consistent delivery Expert-level SQL (Redshift preferred) and BI tools (QuickSight, Tableau); R or Python a plus Experience building scalable dashboards and self-serve reporting that drive adoption Strong quantitative reasoning — comfortable with large, complex datasets and ambiguous questions Excellent communication — able to distill complex analyses into crisp narratives for senior stakeholders Proactive and curious — you track food, retail, market news, and natural-products trends, read popular and trade press widely, and experiment with new tools (including AI/ML) A strong foundation in retail merchandising that lets you contextualize pricing and assortment data within broader market dynamics, operating at both the detail and strategic levels Key job responsibilities Own end-to-end competitive analyses — scope, design, execute, and communicate deep-dives on pricing, assortment, and competitive positioning that surface the "so what" behind the data Gather retail pricing, assortment, promotion, and location data on competitors, leveraging third-party sources and primary research Build scalable, self-serve reporting in QuickSight and Redshift SQL that lets stakeholders access competitive insights without analyst dependency Serve as the analytics subject-matter expert and go-to resource for Global and Regional Merchandising teams in competitive situations Analyze competitive data to inform strategy, highlight opportunities, and drive recommendations for pricing and assortment adjustments Partner closely with Pricing & Merchandising leaders to develop strategy, launch case studies, and deliver actionable findings Build repeatable, scalable analytical frameworks that improve the team's speed and depth Communicate results clearly to senior business leaders, translating complex data into concise narratives Accelerate time-to-insight by leveraging emerging AI capabilities and automation Contribute as a key analytical voice on the Competitive Intelligence team, sharing best practices with fellow analysts A day in the life You start your morning reviewing a competitor's latest price moves, spotting a gap and opportunity. You inspect a dashboard you built for Merchandising that lets them slice competitive results without filing a request. Mid-morning, you dig into a vendor data feed to validate pricing coverage, then meet with a Merchandising leader to discuss their category's competitive positioning. After lunch, you present findings to a Director-level audience, turning the "so what" into clear action items. You close the day exploring an AI-powered workflow that could halve your analysis time and refining a reusable framework for competitive deep-dives. Basic Qualifications: - 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - 3+ years of business or financial analysis experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience with SQL - Experience making business recommendations and influencing stakeholders Preferred Qualifications: - Experience with AWS Tools and Technologies (Redshift, S3, EC2) - Experience utilizing R or Python - Experience with AI/ML technologies - Grocery, retail, or CPG industry experience - Familiarity with competitive price measurement, assortment analytics, pricing analytics, or merchandising analytics Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, TX, AUSTIN - 74,300.00 - 130,100.00 USD annually USA, WA, Seattle - 82,700.00 - 130,100.00 USD annually
Lead architecture and engineering strategy for foundational AWS data and storage services, including performance-critical caching products, while setting technical direction and mentoring engineers. | Requires 10+ years of engineering experience, strong expertise in large-scale distributed systems, and a record of leading complex projects and influencing strategy across organizations. | We are hiring Principal, Senior, and Distinguished Engineers to join AWS Foundational Data & Storage Services. AWS Foundational Data & Storage Services is redefining how the world stores, serves, and reasons over data in the age of AI. Our vision is to make every byte of enterprise data instantly durable, infinitely scalable, and intelligent by default — so that organizations of any size can turn their data into insight and action. We pair decades of hard-won operational experience with relentless curiosity to build the foundational services the rest of the cloud is built on: object storage (Amazon S3), block storage (Amazon EBS), archival storage (Amazon S3 Glacier), analytics and database engines (Amazon Redshift, EMR, SageMaker), and the ultra-high-performance caching layers that make generative AI and analytics fast and trustworthy at enterprise scale. We're hiring Principal and Senior Principal Engineers across the org to own technical direction for some of our hardest problems: building a new cache product purpose-built for GenAI and analytics — delivering ultra-low-latency, ultra-high-throughput access to S3 data at exponential scale; setting architecture for S3 storage at the exabyte tier; and driving the engineering direction of SageMaker, Redshift, EMR, and AWS Database Services. These are deep, high-ownership systems roles — some remote-eligible, others anchored to hubs like Seattle, Irvine, and Berlin — for engineers who have led org-wide technical strategy and want to see it run in production. If you want to build systems that operate at planet scale — where durability, availability, latency, and failure-mode ownership are first-class concerns measured in eleven nines — this is the team. What You'll Do This is a rare chance to own and ship the foundational services the rest of the cloud is built on — not features on top of a platform, but the storage, data, and caching layers that everything else depends on, operating at a scale no one else in the industry touches. You'll architect systems that store and serve exabytes of the world's most critical data, where a single design decision ripples across hundreds of millions of customers and millions of applications. The problems here are unlike anywhere else. How do you deliver eleven nines of durability while adding net-new capabilities to a service that already stores hundreds of trillions of objects? How do you build a new cache product that serves S3 data at ultra-low latency and ultra-high throughput for GenAI and analytics workloads growing exponentially? How do you evolve block, object, and archival storage — and the analytics and database engines on top of them — without ever compromising the durability, availability, and latency guarantees customers have bet their businesses on? These are deep systems challenges solved in production, at a scale where the usual playbooks break down. You help write the new ones. The systems you build here don't sit in a backlog — they're load-bearing for the internet: S3, EBS, and Glacier storing the data behind modern AI and analytics; Redshift, EMR, and SageMaker turning that data into insight; and the next generation of high-performance caching making all of it fast. You'll have direct influence over technical choices, minimal layers between you and decisions, and the opportunity to define what foundational data infrastructure looks like in the AI era. Key job responsibilities Deliver strategic technical projects and design new storage, data, and caching systems at massive scale Lead architecture and engineering strategy for foundational services across S3, EBS, Glacier, and the analytics and database layer (Redshift, EMR, SageMaker, AWS Database Services) Mentor and guide engineers while solving the hardest durability, availability, and latency problems hands-on Work cross-functionally with Principal Engineers and teams across AWS Foundational Data & Storage Services Scout and recruit top technical talent, actively growing the engineering community Drive a strong engineering excellence and operational culture across all services and teams Shape technical direction for systems where correctness, durability, and failure-mode ownership are first-class, measured in eleven nines Balance deep systems expertise with strong analytical skills to make informed architectural decisions at scale Basic Qualifications: Basic Qualifications 10+ years of design, development engineering experience. Experience collaborating across multiple organizations and influencing key outcomes. Experience as a technical leader of multiple concurrent projects, driving strategic technical decisions. Preferred Qualifications: Preferred Qualifications Experience with large-scale distributed systems, storage or database internals, high-throughput data systems, and performance-critical caching Experience with big data and analytics engines, containerized microservices, serverless functions, and event-driven architecture Hands-on experience designing for extreme durability, availability, and latency guarantees in production systems serving at planet scale Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, CA, East Palo Alto - 230,100.00 - 311,200.00 USD annually USA, CA, Irvine - 200,100.00 - 270,600.00 USD annually USA, CA, Santa Clara - 230,100.00 - 311,200.00 USD annually USA, CA, Santa Monica - 200,100.00 - 270,600.00 USD annually USA, NY, New York - 220,100.00 - 297,700.00 USD annually USA, VA, Arlington - 200,100.00 - 270,600.00 USD annually USA, WA, Bellevue - 200,100.00 - 270,600.00 USD annually USA, WA, Seattle - 200,100.00 - 270,600.00 USD annually
Lead global programs to launch new sites at scale, coordinating stakeholders to define metrics and improve procurement and logistics processes. | Requires at least five years of program or project management experience, data-driven improvement skills, and preferably a postgraduate degree or MBA. | AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. We are optimizing the shopping experience for Amazon's Customers in the Physical retail space. This role will be a key member of the program team supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy, and ever-changing environment. A successful candidate will: • Have the ability to work independently in a broad array of environments. • Manage cross-functional project teams, planning, organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale. • Build strong partnerships with operations leaders to understand improvement opportunities. • Have the ability to work in fast-paced environment. • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple competing priorities simultaneously. • Willingness to challenge and influence senior leaders through data driven insights. • Able to work with internal and external partners to drive long term solutions. Key job responsibilities • Develop, review, approve, coordinate, and lead large strategic projects / programs within Amazon Business Units (BUs) and across different geographies. • Build relationships and partner across cross-functional teams to build and execute on new initiatives and roadmaps. • Collaborate with global stakeholders and partners to deliver on project goals. Coordinate a portfolio of programs from inception to delivery. • Define and implement metrics to measure performance across procurement operations and transportation logistics. • Compile, manage, and report on weekly project metrics and be responsible for leading meetings to align on project requirements. • Communicate program status updates to the stakeholders and senior leadership on a regular basis. • Provide program insights and data driven recommendations to support strategic decisions. • Communicate efficiently with internal and external partners to drive process improvements About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications: - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Knowledge of general AI tools - Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, CA, Virtual Location - California - 115,600.00 - 160,000.00 USD annually
Partner with agencies and advertisers to manage supply and drive demand strategies across advertising platforms. | Requires 3+ years in business development or partnership management, a bachelor's degree, and experience using data to drive improvements. | Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and recommending inventory that empowers buyers to make investments that best address their campaign objectives. We are seeking a Business Developer for the North America Supply Desk team. In this role, you will partner with buyers to drive awareness of Amazon's deals-enabled supply and make inventory recommendations across formats, websites, and devices, where customers browse, stream, or shop. Key job responsibilities - Work directly with agencies and advertisers to recommend and curate deals-enabled supply that helps them successfully achieve their marketing goals - Collaborate across Amazon Ads sales to drive cross-org demand enablement strategies - Develop deal executions that scale in a predictable and repeatable manner - Translate marketplace feedback into product requirements, and collect marketplace intelligence required to help guide the overall direction of our team and program Basic Qualifications: - 3+ years of business development, partnership management, or sourcing new business experience - Bachelor's degree or equivalent - Experience using data and metrics to determine and drive improvements Preferred Qualifications: - Experience in online advertising or high-tech products/services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, NY, New York - 101,600.00 - 177,800.00 USD annually
Lead regional investigators handling workplace threat assessments and sensitive investigations, build partnerships, manage case quality and workload, and oversee violence prevention and incident response. | Requires 7+ years in security or law enforcement, recent incident or threat-management experience, cross-functional leadership, a relevant bachelor's degree, and familiarity with insider-threat programs; security certifications and a master's degree are listed. | - 7+ years of security-related professional, or 7+ years of law enforcement experience - Experience leading cross-functional teams to establish strong partnerships with demonstrable results - Recent experience (last 3 years) in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management, or a related field involving threat assessments, workplace investigations, and/or incident response - Bachelors degree, or equivalent experience, in Business, Criminology, Social Work, Human Resources, Psychology, or a related field from an accredited college or university - Understanding of insider threat programs - Experience driving security programs across large diverse organizations - Certified Threat Manager (CTM) from the Association of Threat Assessment Professionals (ATAP), AETAP Certification Individual, or equivalent - Certified Protection Professional (CPP) and/or Professional Certified Investigator (PCI) from the American Society for Industrial Security (ASIS) - Membership(s) with ATAP and/or ASIS - Masters degree, or equivalent experience, in Business, Criminology, Social Work, Human Resources, Psychology, or a related field from an accredited college or university - Knowledge of AI and emerging technologies in security operations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MD, Annapolis Junction - 127,900.00 - 173,000.00 USD annually USA, VA, Arlington - 127,900.00 - 173,000.00 USD annually USA, VA, Herndon - 127,900.00 - 173,000.00 USD annually USA, WA, Seattle - 127,900.00 - 173,000.00 USD annually The Workplace Incident Management (WIM) Team is seeking a Manager to lead a team of investigators within the AMER Region. In this role, you will lead a team of WIM Investigators responsible for conducting investigations and threat assessments involving acts of violence, threats of violence, and the potential for violence or concerning behaviors. This is a people-management position reporting to the Regional WIM Manager, AMER Region. As Manager, you will own the day-to-day operations of your assigned area within the AMER region, setting direction and standards while ensuring investigations are thorough, timely, and consistent. You will guide your teams decision-making, own the quality of outcomes, and build the cross-functional and law enforcement partnerships essential to keeping Amazons workforce safe. You will lead multi-disciplinary teams comprised of cross-functional stakeholders (e.g., Human Resources, Employee Relations, Legal) and security partners (e.g., site security, intelligence analysts) to assess behavior, investigate actions, and implement appropriate resolutions. This position will require occasional travel and on-call availability for critical security incidents. Key job responsibilities • Lead and develop a team of AMER-based WIM Investigators, overseeing complex, highly confidential investigations and owning the quality, consistency, and timely resolution of outcomes across the region. • Manage caseload allocation across the team, balancing workload, priorities, and resourcing across AMER. • Personally manage a caseload of the most complex, sensitive, and high-stakes investigations, conducting threat assessments and interviews directly for these matters. • Build and own cross-functional partnerships with Amazon Corporate Security (ACS), Data Center (DC) Security, HR, Employee Relations (ER), Legal, and security partners across AMER. • Develop and maintain strong relationships with federal, state, and local law enforcement agencies, and appropriately escalate risks, threats, and issues as required by applicable laws. • Own data integrity and reporting in the case management system, using a structured workflow to track cases, analyze trends, identify causation, and prevent future incidents. • Deliver and elevate the teams fact-based reports, assessments, and presentations to executive-level leadership. • Set and drive operational excellence standards and continuous-improvement initiatives, including innovation through AI and emerging technologies. • Own the regional approach to workplace violence prevention training, mitigation planning, and post-incident after-action reviews. • Coach, mentor, and lead a high-performing team, managing day-to-day operations while fostering continuous talent and career development. • Maintain after-hours availability and lead the teams emergency on-call rotation and incident-response readiness. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Lead and manage operations teams to achieve performance, safety, and quality objectives while driving continuous improvement and employee development. | 7+ years managing salaried workforce in distribution or production environments with experience in performance metrics, process improvement, and full staffing lifecycle. | DESCRIPTION The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a strategic leader who can balance operational excellence with team development while driving results across all areas of the facility. Responsibilities: • Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives. • Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments. • Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking around the FC with great frequency; FCs are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) BASIC QUALIFICATIONS • Work flexible hours as business demands, including overnight, weekends and holidays • Bachelor's degree or equivalent • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment • Prior experience with performance metrics, process improvement and Lean techniques • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination PREFERRED QUALIFICATIONS • Ability to handle changing priorities and use good judgment in stressful situations • Interest in long-term career development through assignments in multiple FCs across the nation • Experience with a contingent workforce during peak seasons • Bachelor's degree in Engineering, Operations or related field. MBA preferred Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Fort Worth - 135,000.00 - 182,700.00 USD annually Company - Amazon.com Services LLC Job ID: A10565731
Oversee budgetary, people development, and operational objectives at a large fulfillment center, managing and mentoring operations teams to drive performance and process improvements. | 7+ years direct management experience in distribution or production environments, experience with performance metrics, process improvement, Lean techniques, and full staffing lifecycle management. | DESCRIPTION The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a strategic leader who can balance operational excellence with team development while driving results across all areas of the facility. Responsibilities: • Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives. • Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments. • Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking around the FC with great frequency; FCs are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) BASIC QUALIFICATIONS • Work flexible hours as business demands, including overnight, weekends and holidays • Bachelor's degree or equivalent • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment • Prior experience with performance metrics, process improvement and Lean techniques • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination PREFERRED QUALIFICATIONS • Ability to handle changing priorities and use good judgment in stressful situations • Interest in long-term career development through assignments in multiple FCs across the nation • Experience with a contingent workforce during peak seasons • Bachelor's degree in Engineering, Operations or related field. MBA preferred Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Fort Worth - 135,000.00 - 182,700.00 USD annually Company - Amazon.com Services LLC Job ID: A10565731
Oversees budgetary, people development, and operational objectives while leading teams and driving quality and safety in fulfillment centers. | Bachelor's degree and over 7 years of management experience in distribution environments with expertise in performance metrics and Lean techniques. | The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a strategic leader who can balance operational excellence with team development while driving results across all areas of the facility. Responsibilities: • Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives. • Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments. • Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking around the FC with great frequency; FCs are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications: - Work flexible hours as business demands, including overnight, weekends and holidays - Bachelor's degree or equivalent - 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment - Prior experience with performance metrics, process improvement and Lean techniques - Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination Preferred Qualifications: - Ability to handle changing priorities and use good judgment in stressful situations - Interest in long-term career development through assignments in multiple FCs across the nation - Experience with a contingent workforce during peak seasons - Bachelor's degree in Engineering, Operations or related field. MBA preferred Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, TX, Fort Worth - 135,000.00 - 182,700.00 USD annually
Drive go-to-market execution by managing strategic account operations and facilitating cross-functional coordination to optimize sales performance. | Bachelor's degree and significant experience in defining and implementing sales processes with strong data analysis skills. | Amazon Web Services (AWS) is seeking a Strategic Planning Lead to drive strategic Go-to-Market (GTM) execution across two high-impact initiatives within the Worldwide Public Sector (WWPS) Sales organization. This role sits at the intersection of AWS's strategic enterprise account growth initiative and the Prioritized Growth Systems framework, operating as the connective tissue between worldwide strategy and field-level sales execution. The successful candidate will split their focus equally between two critical workstreams: Strategic Account Operations: Serving as the operational backbone for WWPS's enterprise strategic account initiative, ensuring alignment between worldwide strategy and regional execution. This includes managing cadences with Geo leadership, preparing executive-level reporting, monitoring KPIs, facilitating cross-functional coordination, and driving the deployment of the strategic account operating model within WWPS. Mission Systems & Growth Systems GTM Operations: Supporting the design and execution of WWPS's Prioritized Growth Systems framework, a unified strategic workload mechanism providing sales teams with operational infrastructure, industry intelligence, and strategic support to systematically identify and pursue the highest-impact public sector mission system opportunities. This role requires someone who can navigate organizational complexity, influence without direct authority, and operate effectively across multiple stakeholder groups spanning sales, GTM, industry specialists, partnerships, enablement, and executive leadership. Key job responsibilities Serve as the operational point of contact for WWPS Geo leadership, account teams, and cross-functional partners across both strategic account and mission systems workstreams, ensuring seamless coordination between worldwide strategy and field execution Collaborate with Geo GTM, sales leaders, and industry GTM leaders (Healthcare, Education, Government, Partners) to develop and execute localized GTM plans, aligning on priorities, investments, resource deployment, and use case patterns Provide inputs, strategic context, and WWPS-specific insights to support Monthly Business Reviews (MBRs), 2x2 documents, and other key initiative reviews led by the Geo Execution team Identify trends and surface risks from KPIs, pipeline data, and opportunity metrics to inform Geo leadership decision-making and prioritize customer lists Quantify opportunity landscape by industry use case, evaluate average opportunity sizing, and validate data findings with FSO leaders and sales stakeholders to inform GTM strategy Facilitate regular cadences with Geo teams, the worldwide strategic accounts organization, and Growth Systems stakeholders to inform strategy updates and enable best practice sharing Oversee the deployment and effective utilization of strategic account and Growth Systems operating model components within WWPS, ensuring mechanisms are integrated into existing sales motions Support the development and maintenance of tooling including data pipelines, dashboards, and SFDC strategic workload features for pipeline visibility and taxonomy tracking Manage stakeholder engagement across multiple WWPS verticals, coordinating between Sales Leaders, GTM Leaders, FSO, Enablement, Marketing, Capture, and Partnership functions Drive cross-functional coordination and issue resolution, mapping mechanisms, roles, and responsibilities across enabling teams Continuously seek opportunities to streamline processes, build mechanisms, improve efficiency, and scale initiative execution across Plan, Build, Implement, and Scale phases A day in the life You start your morning reviewing strategic account performance dashboards and triaging escalations from Geo account teams, then pivot to preparing a monthly business review narrative that synthesizes pipeline health across priority accounts. After a working session with industry leaders to validate use case patterns against pipeline data, you facilitate a cross-functional sync aligning with partner teams. Your afternoon involves updating heat maps to reflect new demand signals, followed by a cadence call with the strategic accounts team to share execution updates and surface emerging best practices. No two days look alike, but the throughline is connecting strategic intent to operational reality across the organization. About the team The WWPS Strategy, Business Operations (SSBO) team enables the Worldwide Public Sector sales organization to operate at scale. The Strategic Planning & Insights (SP&I) team within SSBO designs and operationalizes the programs, mechanisms, and data infrastructure that help WWPS sales teams focus on the highest-impact opportunities. We work across Healthcare, Education, Government, National Security, and Nonprofit verticals, partnering with sales leadership, industry specialists, and cross-functional teams to translate strategy into field execution. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Basic Qualifications: - Bachelor's degree or equivalent - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - 7+ years of Microsoft Excel experience - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations Preferred Qualifications: - Experience using Salesforce (or other CRM tool) or BI tools - Experience presenting to senior leadership - Experience working within a high-growth, technology company - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, TX, Austin - 133,900.00 - 181,200.00 USD annually USA, VA, Arlington - 133,900.00 - 181,200.00 USD annually
Lead process architecture, data infrastructure, and cross-functional coordination to optimize supply chain operations and develop scalable solutions. | At least 5 years in product or program management with a bachelor's degree and experience driving roadmap strategy and product delivery. | Do you have a passion for building scalable tools and processes? Do you want to invent and Think Big to take an idea from concept to reality for Amazon sellers? Come join the US 3P Supply Chain team, where you will be part of a team that is optimizing supply chain operations across all retail categories, and where we are building long-term operational excellence and seller success. We are looking for a Sr. Product Manager with experience in developing scalable processes and tools (preferably in operations, retail, or supply chain) to handle strategic product development initiatives that scale our business. You will be tasked with owning process architecture, cross-functional coordination mechanisms, data infrastructure requirements, and regular updates to senior leadership. You will work with a cross-functional and talented team of supply chain managers, product managers, BIEs, and technologists. This role requires a leader who thrives in ambiguity, identifies opportunities, moves fast to capture them and has tenacity. The successful candidate will have strong organizational and influencing skills and uses data to guide his/her decision-making. Key job responsibilities The Sr. Product Manager primary responsibilities will include: - Develop BRDs and data requirements to enhance operations and processes for our supply chain team and sellers - Work with cross-functional teams to drive scale and automated adoption of solutions across retail categories - Perform complex business analysis to identify operational gaps and opportunities to improve team efficiency - Define roadmap requirements and develop process workflows to shape development of tools and coordination mechanisms - Conduct quantitative, qualitative, business and strategic analysis to identify, develop and implement proactive metrics and leading indicators - Identify and manage process issues, complete root cause analysis, provide escalation management and anticipate tradeoffs Basic Qualifications: - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products Preferred Qualifications: - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, AZ, Tempe - 136,000.00 - 184,100.00 USD annually USA, TX, Austin - 136,000.00 - 184,100.00 USD annually USA, VA, Arlington - 136,000.00 - 184,100.00 USD annually USA, WA, Seattle - 136,000.00 - 184,100.00 USD annually
Design and develop scalable healthcare AI software systems and collaborate with cross-functional teams. | Develop cloud-based healthcare AI applications, write well-tested code, participate in code reviews, and maintain operational excellence. | As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Healthcare AI organization in AWS is seeking a Software Development Engineer to build new v1 services and contribute to existing services such as HealthLake, Comprehend Medical, and HealthScribe. Our products leverage cloud computing and artificial intelligence to improve healthcare outcomes, reduce costs, and enhance care delivery. You will be part of a diverse team driven by the mission to improve people's lives through innovative technology solutions. Key job responsibilities - Design and develop scalable, efficient software systems for healthcare AI services - Write high-quality, well-tested code for cloud-based healthcare applications - Collaborate with product managers, applied scientists, and other engineers to implement product features - Participate in code reviews and technical discussions - Help maintain operational excellence and compliance with industry standards - Work on data processing, analytics, and machine learning systems for healthcare applications - Contribute to technical discussions and help drive continuous improvement A day in the life - Shape the future of AI for healthcare. - Work on meaningful problems that improve lives globally. - Access to industry leading technology and vast resources. - Collaborate with world-class researchers and engineers. About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Optimize operations processes and lead cross-functional teams to improve delivery outcomes and compliance. | Bachelor's degree with 3+ years in program management and process improvement, proficient in SQL and Excel, and strong data-driven decision-making skills. | Join Amazon's NA Grocery Delivery team as a Program Manager, where you will serve as the central point of contact on the delivery team for driving initiatives that streamline upstream operations processes critical to Sub Same Day Grocery (SSD-G) delivery outcomes. In this role, you will bridge the gap between station operations, fulfillment processes, and last mile delivery, ensuring that upstream workflows are optimized to support delivery timeliness, order quality, and SLA compliance. As the owner of SSD-G delivery process operations integration, you will identify and track KPIs across the end-to-end delivery pipeline, surface gaps where upstream process breakdowns drive downstream delivery defects, and work cross-functionally to design and implement solutions. This includes owning the identification of virtual-physical mismatches that create delivery failures, monitoring order damage and quality metrics, and driving accountability for key SLA compliance across partner teams. You will ideate, create, design, and drive completion of deliverables that structurally improve the connection between upstream operations and delivery outcomes. Key job responsibilities - Define and maintain the metrics framework that connects upstream process performance to SSD-G delivery outcomes. - Serve as the delivery team's single-threaded POC for upstream operations partners, building relationships and driving alignment across teams. - Build reporting and dashboards that provide visibility into upstream process health and escalate emerging risks. - Drive deliverables end-to-end, from scoping and design through execution and sustained performance tracking. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications: - Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams Preferred Qualifications: - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, NY, New York - 81,600.00 - 142,800.00 USD annually USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually
Define and execute product roadmaps, collaborate with technical teams, and drive product adoption and stakeholder alignment. | Bachelor's degree with 7+ years in product innovation and project management, strong cross-functional leadership, but limited direct experience in machine learning and advanced statistical tools. | Amazon operates the world's most complex supply chain — fulfilling global demand for hundreds of millions of products at lighting fast delivery speeds. A core part of making this possible is predicting the future: How much will customers order? How long will new inventory take to arrive? What is the long-term customer impact of changes in availability and delivery speed? And much more. We address these questions through state-of-the-art machine learning systems that generate hundreds of millions of fine-grained predictions. These forecasts are automatically consumed by systems that order, store, and route inventory — ensuring customers find the products they want, when they need them, and delivered faster than ever. Our work spans the full lifecycle: from foundational research and large-scale experimentation to production deployment and downstream impact measurement. We need your skills to help us push the boundaries of what's possible. Amazon's SCOT Forecasting team is looking for a Sr. Product Manager-Tech with a proven ability to influence across multiple organizations and drive innovation at scale. In this role, you will define and drive the long-term vision for both established and greenfield forecasting products within an ever-evolving supply chain landscape. You will partner closely with scientists and engineers to build interfaces for state-of-the-art deep learning-based systems that generate the predictions and estimates required to optimize Amazon's supply chain at scale. This role offers a unique opportunity to learn how we bring advanced science — including Deep Learning, Foundation Models, and Large Language Models — out of the lab and into production systems that serve Amazon's worldwide supply chain. And we're focused on doing it faster than ever Key job responsibilities Specifically, as a Sr PM-T in forecasting, you will be responsible for: - Working backwards from customer problems to define the 3-5 year vision for Forecasting products, and working with scientists and engineering to achieve that vision - Driving strategic communications (e.g. decision narratives, investment proposals) - Communicating, earning trust, and influencing stakeholders from multiple organizations - Working backwards from customers in the supply chain and business units to proactively identify opportunities - Experimenting and scaling new products and models from prototype to production worldwide - Diving into technical solutions and alternatives to understand areas of opportunity, defects, and customer needs A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications: - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree - Experience with feature delivery and tradeoffs of a product - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications: - Experience performing statistical analysis of data using SQL, Excel and other tools - Experience in building and driving adoption of new tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, NY, New York - 166,300.00 - 225,000.00 USD annually
Lead AI enablement frameworks and cross-functional partnerships to drive AI adoption and operational excellence in logistics. | 3+ years program/project management experience with data-driven process improvement, proficiency in Excel and SQL, and cross-functional collaboration skills. | The Rapid & Rural Logistics (R2L) team is seeking a strategic Program Manager to lead AI Enablement across our high-growth operational businesses. R2L owns end-to-end customer fulfillment aspects including supply chain planning, operations, central programs, delivery, and technology. This role will design and implement frameworks that democratize AI capabilities, enabling teams to leverage AI to drive operational excellence through intelligent automation. This role requires a strategic leader who can balance executive stakeholder management with cross-functional coordination, change management expertise with technical fluency, and strategic thinking with pragmatic execution. You will build the capability development programs, enablement frameworks, and partnership mechanisms that transform R2L employees into AI-capable problem solvers who can build self-help tools and prototypes using their business knowledge. This includes creating structured learning pathways that enable employees to graduate from foundational AI skills to active problem-solving, facilitating partnerships with Tech teams to scale prototypes into production solutions, and measuring success by how many employees are actively solving business problems with AI. Key job responsibilities - Translate the AI enablement vision into executable roadmaps, designing programs that transform employees into AI-capable problem solvers through scalable playbooks, role-based pathways (AI Explorer, Practitioner, Champion), and an AI Champions network that fosters a culture of AI-first thinking - Design and execute programs that transform R2L employees into AI-capable problem solvers who can build self-help tools and prototypes using their business knowledge - Build scalable playbooks, role-based pathways (AI Explorer → Practitioner → Champion), and 'office hours' to support employees at varying levels of AI proficiency - Drive adoption of AI tools through internal communications, workshops, and an AI Champions network to foster a culture of AI-first thinking and active problem-solving - Partner with Tech teams, and other stakeholders to facilitate partnerships, scale prototypes into production solutions, and integrate AI into existing workflows - Enable employees to identify high-impact use cases, build proof-of-concepts, and articulate business value to Tech teams for scaling - Define and track KPIs for AI adoption (training completion, active tool usage, prototypes developed, solutions scaled), productivity gains, and ROI to provide transparency to senior leadership - Conduct impact assessments that quantify business outcomes from employee-built AI solutions, including productivity gains, quality improvements, and cost savings - Facilitate peer learning through AI Champions showcases, monthly sessions, AMAs, and community forums that accelerate adoption and innovation - Establish mechanisms that capture learnings from frontline teams and inform continuous program improvement, ensuring enablement remains relevant and effective A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications: - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams Preferred Qualifications: - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, NY, New York - 81,600.00 - 142,800.00 USD annually USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually
Provide technical design guidance and lead customer engagements to accelerate AWS adoption. | Experience in technical architecture, customer engagement, and knowledge sharing in cloud technologies. | AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services is looking for a highly motivated Solutions Architect to help accelerate customer adoption. This is an excellent opportunity to join Amazon's world class technical teams, working with some of the best and brightest engineers, architects and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. As a Solutions Architect in the AWS Commercial Midmarket group you will work directly with Small and Medium Business customers. We are looking for individuals who are motivated by the opportunity to work backwards from these customers' needs and help them gain competitive edge using AWS. As an experienced technologist and key member of the Account team you will help influence customers' architectural choices across broad use cases involving security, compute, storage networking as well as advanced scenarios involving serverless, analytics, and AI/ML. As a part of the role, you will provide exceptional technical design guidance and thought leadership You will lead efforts to capture and share best-practice knowledge with the AWS solution architect community. You will also gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture. Key job responsibilities - Serve as a key member of the Solutions Architecture team in helping to ensure customer success in building applications and services on the AWS platform. - Scope each customer engagement, with attention towards clear and well-defined objectives and success criteria. - Own each engagement, and help ensure a timely and successful delivery of value. - Capture and share best-practice knowledge amongst the solution architect community. - Understand the AWS market segments, customer base, and industry verticals. - Understand and use of salesforce.com and other internal Amazon systems. A day in the life A typical day as an AWS Solutions Architect blends strategic customer engagements with technical deep-dives. You might start with a workshop helping a customer architect their generative AI solution, followed by collaborating with account teams to develop approaches for an upcoming migration project After lunch, you'll lead a technical discovery session with a customer exploring analytics solutions, then spend time reviewing architectural designs and providing best practice guidance. The day might end with contributing to internal knowledge-sharing sessions or preparing for upcoming customer presentations. Each day brings unique challenges and opportunities to help customers innovate on AWS. About the team Diverse Experiences AWS values diverse experiences Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Design and build scalable cloud architectures and solutions for financial services customers, collaborating with sales and technical teams. | Requires deep technical expertise in cloud architectures, strong communication skills, and ability to engage with business and technical stakeholders in financial services. | AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions Architects collaborate with AWS Sales and other AWS teams to help address customer business challenges and accelerate the adoption of AWS services. As a trusted customer advocate, Solutions Architects help organizations understand best practices around advanced cloud-based solutions, and provide advice on strategies for migrating existing workloads to the cloud. You'll help drive successful business outcomes across a broad set of enterprise customers through your passion for educating, training, designing and building cloud solutions. You will have the opportunity to help shape and execute a strategy to build deep adoption and broad use of AWS within your enterprise customers, and you will do this by mobilizing resources within AWS and working with our extensive partner network. Key job responsibilities New customer acquisition of Financial Services customers (Banking, Insurance, Payments, Capital Markets) Communicate effectively with both business and technical stakeholders as a trusted technical advisor. Participate in deep architectural and design discussions to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud. Author and contribute to AWS customer-facing publications such as whitepapers and proof of concepts. In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS. Build deep relationships with business and senior technical individuals within customers to enable them to be cloud advocates. Capture and share best-practice knowledge amongst the AWS solutions architect community. Travel is mostly regional, and is expected to be 15-20%. About the team Diverse Experiences AWS values diverse experiences Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Lead product marketing strategy and go-to-market execution for emerging advertising products. | 6+ years marketing experience, data-driven decision making, cross-functional program leadership, and consumer product launch experience. | Description Come build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight customers and make their lives easier. Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, publishers, and entrepreneurs. Our ad solutions—including retail media, display, video, DSP, measurement, and ad tech solutions—leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. We're seeking a strategic and customer-obsessed Product Marketing Manager to join our Ads Product Marketing team, focused on Amazon's growth and emerging media portfolio. This portfolio spans some of the most dynamic surfaces in advertising today — including audio, interactive devices, and new digital formats — where advertiser adoption is accelerating and the opportunity to shape market perception is significant. In this role, you'll serve as a critical bridge between product development and go-to-market execution, translating nascent and rapidly evolving advertising solutions into compelling narratives that help advertisers understand the value of these formats and drive adoption at scale. As a Product Marketing Manager, you'll partner closely with Product Management, Go-to-Market, and cross-functional stakeholders to shape product strategy through deep customer insights and competitive intelligence. You'll own the end-to-end marketing lifecycle for growth and emerging products — from informing the product roadmap through voice-of-customer research to crafting positioning and messaging that differentiates these solutions in a market where advertiser understanding is still forming. Your work will directly influence how advertisers discover, test, and scale investment in formats that are central to Amazon Ads' long-term growth, helping connect the dots between individual product capabilities and the broader multi-format advertising opportunity. The ideal candidate combines analytical rigor with creative storytelling, thrives in ambiguous environments, and has a proven track record of launching products that achieve measurable business impact, particularly in categories where the market is still maturing and advertiser education is a key lever for adoption. You'll need to balance strategic thinking with tactical execution, moving seamlessly from conducting advertiser research to developing sales enablement materials to presenting product vision to senior leadership. Comfort with emerging technology, evolving measurement frameworks, and fast-moving product roadmaps is essential. Basic Qualifications • 6+ years of professional non-internship marketing experience • Experience using data and metrics to drive improvements • Experience communicating results to senior leadership • Experience building, executing and scaling cross-functional marketing programs • Experience leading go-to-market for consumer software or hardware product launches Preferred Qualifications • Experience using any of SQL or other analytical tools for conducting data analysis • Experience with customer segmentation, profiling, and targeting Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 157,100.00 - 212,600.00 USD annually Company - Amazon.com Services LLC Job ID: A10556985
Design and implement secure AWS solutions and manage project delivery while advising customers and mentoring teams. | Requires 5+ years in cloud architecture and project management plus 3+ years in security and risk management with a bachelor's degree. | The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of cloud architecture and solution implementation experience - 5+ years of external or internal customer facing, complex and large scale project management experience - Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience - 3+ years of security, compliance and risk management experience, or degree in advanced technology - 5+ years of integration, testing and automation experience Preferred Qualifications: - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Knowledge of security and compliance standards including HIPAA and GDPR - Experience communicating technical concepts to diverse audiences in pre-sales environments - AWS Professional level certifications (e.g. Solutions Architect Professional, DevOps Engineer Professional) preferred - Work experience in any of the following industries: financial services (banking, capital markets, payments, insurance, or other segments), automotive, telecommunications, healthcare, life sciences, energy, media & entertainment, or manufacturing. - Hands-on technical expertise in building security capabilities in code, deploying infrastructure as code, and implementing enterprise security solutions (e.g. WAF, IPS, Anti-DDOS, SIEM) - Experience scripting for automation (e.g., Python, Perl, Ruby) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, CA, San Diego - 153,600.00 - 207,800.00 USD annually USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually USA, IL, Chicago - 153,600.00 - 207,800.00 USD annually USA, NJ, Jersey City - 169,000.00 - 228,600.00 USD annually USA, TN, Nashville - 145,900.00 - 197,400.00 USD annually USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
Manage and improve manufacturing operations and supply chain execution in electronics manufacturing environments. | 7+ years managing cross-functional programs with engineering teams, technical understanding of PCBA manufacturing, and experience driving continuous improvement. | The Leo team is looking for a Senior Factory Manager for the Electronics Supply Chain (ESC) organization to support internal stakeholders in driving execution across complex electronics manufacturing environments, ensuring production stability, supply continuity, and consistent adherence to quality and operational standards. This role partners closely with Engineering, Supply Chain, Quality, and manufacturing partners (both internal and external) to identify and mitigate risks, improve execution performance, and enable the Electronics Supply Chain support. Key job responsibilities The ideal candidate will have a strong track record operating in complex electronics manufacturing environments, driving execution across internal factories and external suppliers, and improving production performance through disciplined problem-solving and operational rigor. Experience working in new and ambiguous environments while solving complex problems with a broad range of cross-functional stakeholders will be critical to success. - Measure, control, and improve capacity, quality, manufacturing performance, and delivery execution across manufacturing operations - Lead operational and technical deep dives to resolve manufacturing constraints, improve stability, and drive continuous improvement initiatives - Partner cross-functionally to balance engineering, development, and production priorities while minimizing operational impact and supply chain risk - Use data, metrics, and operational insights to assess performance, identify gaps, and drive structured corrective actions across manufacturing environments - Influence and drive internal and external teams to ensure alignment, adherence to standards, and consistent execution against business priorities - Communicate effectively across all levels through clear escalation management, documentation, reporting, and follow-through on actions and decisions - Travel estimated at 15% of the time. BASIC QUALIFICATIONS - Travel up to 15% of the time - 5+ years of experience in technical program management, operations or supply chain roles. - * 7+ years of experience working directly with engineering teams - * Experience managing programs and driving initiatives across cross-functional - * Technical understanding of PCBA manufacturing processes and materials, capacity assessments, and quality requirements - * Experience driving continuous improvement activities, and performing Root Cause Analysis (RCA) and Correction of Errors (COE). - * Demonstrated ability to use data and metrics to drive decisions, evaluate trade-offs and provide path-to-green options. - * Ability to handle multiple competing priorities in a fast-paced environment - * Experience driving supplier development and manufacturing technology transfers PREFERRED QUALIFICATIONS - Master's degree or above in Electrical or Mechanical Engineering, or Bachelor's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration - Master’s degree or above in Electrical or Mechanical Engineering, or 5+ years of directly managing and responsible for multiple large projects experience - * Demonstrated success in implementing advanced manufacturing processes and quality systems in regulated industries - * Deep expertise in space-grade electronics manufacturing, including familiarity with J-STD-001 Space Addendum, IPC-A-610 Space Addendum, and AS9100 requirements - * Six Sigma Green Belt or Black Belt certification with demonstrated application in electronics manufacturing optimization - * Proficiency in statistical process control (SPC) and design of experiments (DOE) - * Demonstrated experience in lean manufacturing principles and kaizen events The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WI, Virtual Location - Wisconsin - 137,300.00 - 185,700.00 USD annually
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