Amazon

Lead and optimize global sales compensation operations, develop analytics, and advise senior leadership. | 10+ years experience in sales compensation, proficiency in Excel, experience with CRM and BI tools, and ability to present to senior leadership. | Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. Key job responsibilities We're seeking an experienced compensation leader, who is detail-oriented, analytical, and execution-focused. In this role, you’ll own and evolve the global sales compensation operation, ensure timely and accurate commission processing, clean data, and smooth plan execution. You’ll partner closely with Sales Operations, Finance, Payroll, and HR to support a scalable and compliant sales compensation program. Strategy & Program Leadership - Lead cross-functional initiatives to optimize compensation processes, systems, and controls - Develop and implement best practices for commission operations across global markets - Provide thought leadership on industry trends and compensation strategy Operations & Systems Management - Own the end-to-end commission calculations and payment processes across multiple plans and territories - Lead the evaluation and implementation of compensation technology solutions (Xactly) - Design and implement automation and integration strategies across core systems - Establish KPIs and metrics to measure program effectiveness and efficiency Analytics & Insights - Develop advanced analytics and modeling to assess plan effectiveness and forecast impacts - Present strategic insights and recommendations to senior leadership - Lead complex analyses to support compensation design decisions and business changes - Build predictive models to identify trends and optimization opportunities Team & Stakeholder Leadership - Serve as trusted advisor to Sales, Finance, and HR leadership on compensation matters - Drive executive-level reporting and presentations on program performance - Lead resolution of complex compensation issues and escalations Risk & Compliance Management - Establish governance framework and internal controls for compensation programs - Partner with Legal/Finance to ensure regulatory compliance across global markets - Lead audit processes and documentation requirements - Develop risk mitigation strategies and contingency plans Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Basic Qualifications: - 10+ years of Microsoft Excel experience - Bachelor's degree or equivalent - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. - Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications: - Experience using Salesforce (or other CRM tool) or BI tools - Experience presenting to senior leadership Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Designing and implementing secure, scalable AWS solutions tailored to customer needs, providing technical guidance, and acting as a trusted advisor. | 3+ years of cloud architecture experience, consulting with enterprise customers, and knowledge of AWS services and security standards. | AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. The Global Services Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers. The AWS Security Assurance Service team, within GSS, is a Delivery Consultant- Cloud Infrastructure Architect. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. Key job responsibilities * Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs * Providing technical guidance and troubleshooting support throughout project delivery * Collaborating with stakeholders to gather requirements and propose effective migration strategies * Acting as a trusted advisor to customers on industry trends and emerging technologies * Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS: Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 3+ years of cloud architecture and solution implementation experience - 1+ years of experience in consulting and working with enterprise customers implementing security controls around Network segmentation, IAM, and encryption - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - 3+ years of experience in working with enterprise customers in building Landing Zones, migrating and modernizing enterprise applications - 3+ years of experience with customer cloud transformation activities delivering solutions in python and Infrastructure-as-Code using CI/CD pipelines Preferred Qualifications: - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Knowledge of security and compliance standards including HIPAA and GDPR - Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience - Experience in performance optimization and cost management for cloud environments - Experience presenting technical solutions to diverse audiences in pre-sales environments - AWS Professional level certification, or degree in advanced technology Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Deploy, manage, and automate large-scale Windows and Linux infrastructure in a secure, scalable manner, collaborating with global teams. | Minimum 4+ years in systems engineering or related fields, extensive Linux experience, scripting skills, and a relevant degree or equivalent experience. | Application deadline: Dec 17, 2025 Are you experienced in managing Windows, Linux, and Cloud systems with a passion for building highly-available and secure infrastructure at massive scale? Join us in driving cloud innovation and automation, deploying mission-critical systems that power AWS' global operations. AWS Infrastructure Services designs, delivers, and operates the global infrastructure that keeps AWS running. We manage the critical data center components - from servers and networking to power and cooling - that ensure continuous service for our customers. Within this organization, the Controls Fleet team builds and supports critical infrastructure services that power the world's premier e-commerce, cloud computing, and AI/ML environments. We are seeking a passionate and motivated Sr. Systems Engineer to join our team of Windows, Linux, and AWS Cloud experts. In this role, you'll deploy highly secure infrastructure and build automated solutions across our growing environment. The ideal candidate will have strong experience in Cyber Security, Systems Engineering and DevOps for Windows and Linux systems. Hands-on experience with automation and scripting (PowerShell, CDK, Python, or Bash), and solid understanding of networking and distributed systems. Strong communication and documentation skills are essential, as you'll be collaborating closely with global teams. We value candidates who solve complex technical challenges through root cause analysis, can adapt to a fast-paced environment, and effectively communicate technical concepts. You'll make an impact by deploying and managing critical infrastructure, creating automated solutions for large-scale deployments, collaborating with teams to improve system reliability, and implementing solutions to technical challenges. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies. At Amazon, it is expected that your technical knowledge demonstrates both depth and breadth. Leveraging the strengths of individual team members as peers and delegating tasks appropriately within the group for long term projects will all be critical tasks for this role. Deep knowledge of the domain and is sought after as a thought-leader across the organization. If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you. Minimal Travel Required. You are expected to be onsite at a minimum five days a week. Key job responsibilities - Security & Compliance: Identify security risks, develop at-scale mitigation plans, and participate in compliance efforts - Technical Infrastructure: Deploy, manage, and support large-scale Windows and Linux environments, including virtualization platforms and networking components - Automation & Development: Create and maintain automation solutions using PowerShell, Python, CDK, CloudFormation, or Bash, focusing on highly secure and scalable deployment and infrastructure management processes - Cloud Services: Work with AWS or similar cloud platforms to support hybrid infrastructure environments - System Design: Architect and implement secure, scalable solutions while considering system interdependencies and limitations - Problem Solving: Analyze complex technical issues and develop effective solutions through root cause analysis - Documentation & Training: Create and maintain technical documentation, develop training materials, and support team knowledge sharing - Collaboration: Work effectively with global teams, provide technical consultation, and support cross-functional projects - Operational Support: Available for 24/7 on-call rotation and up to 20% travel About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.  Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.  Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. #DCCD_AMER Basic Qualifications: - 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience - 5+ years of Linux experience - 5+ years of systems engineering experience - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration - Experience working with Linux - Experience in systems engineering - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent Preferred Qualifications: - Knowledge of TCP/IP and networking protocols such as HTTP and DNS - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience working in 24/7 production environment - Experience with service-oriented architecture and web services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock [https://amazon.jobs/en/benefits/us-benefits-and-stock]. Colorado $104,500 - $160,000 annually

Leading the design and implementation of secure, scalable AWS solutions, providing technical guidance, and acting as a trusted advisor to clients. | Extensive experience in cloud architecture, security controls, enterprise customer engagement, and proficiency in Python and Infrastructure-as-Code. | AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. The Global Services Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers. The AWS Security Assurance Service team, within GSS, is a Delivery Consultant- Cloud Infrastructure Architect. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. Key job responsibilities As an experienced technology professional, you will be responsible for: * Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs * Providing technical guidance and troubleshooting support throughout project delivery * Collaborating with stakeholders to gather requirements and propose effective migration strategies * Acting as a trusted advisor to customers on industry trends and emerging technologies * Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS: Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 3+ years of cloud architecture and solution implementation experience - 1+ years of experience in consulting and working with enterprise customers implementing security controls around Network segmentation, IAM, and encryption - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - 3+ years of experience in working with enterprise customers in building Landing Zones, migrating and modernizing enterprise applications - 3+ years of experience with customer cloud transformation activities delivering solutions in python and Infrastructure-as-Code using CI/CD pipelines Preferred Qualifications: - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Knowledge of security and compliance standards including HIPAA and GDPR - Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience - Experience in performance optimization and cost management for cloud environments - Experience presenting technical solutions to diverse audiences in pre-sales environments - AWS Professional level certification, or degree in advanced technology Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead and manage network-wide process improvement initiatives, develop scalable mechanisms, and influence senior leadership to enhance operational excellence. | Minimum 6+ years in performance metrics, process improvement, or lean techniques, with a bachelor's degree or 8+ years of Amazon experience, and extensive cross-functional collaboration experience. | The Global Standards & Customer Excellence (GSCE) organization is seeking a Principal Process Improvement to drive network-wide projects and innovate new processes at scale to join our Cross Mile Continuous Improvement (XMCI) team. This role serves as a strategic owner for complex CI initiatives and builds the mechanisms that determine where the organization should focus its improvement efforts. The Principal Process Improvement evaluates training, project opportunities across North America Operations, validates impact and resource requirements, and ensures that only the highest value Kaizens and CI programs move forward. This includes building prioritization tools, aligning stakeholders on selection criteria, and maintaining clear visibility into program status and results. The XMCI team plays a vital role in governance and optimizing cross-business unit resource allocation, ensuring that NA Operations stakeholder project requests are effectively managed and prioritized. Through centralized communication and coordination, we facilitate seamless project execution across our network while maintaining operational efficiency at the local level. The team's scope encompasses two essential project categories: delivering a common Amazon CI culture across NA Operations and executing CI initiatives that enhance operational excellence by empowering local leadership. This dual focus allows us to drive both operational optimization and central responsibility across Amazon Stores, contributing significantly to Amazon's long-term commitment to cultivating a global culture of Lean Excellence. As a Principal Process Improvement Specialist, you will shape the long-term roadmap for CI trainings, projects, guide decision making for senior leaders, and develop mechanisms that improve performance across Safety, Quality, People, and Cost. You will partner with leaders across Operations, Technology, Finance, and Learning to validate ROI, strengthen governance routines, and scale best practices. This role requires strong analytical skills, high ownership, and an ability to influence across teams to build a consistent and sustainable improvement culture across North America Operations. Key job responsibilities - Guide organization wide initiatives that require deep problem solving, cross business alignment, and coordination with senior leaders across Operations, Finance, Technology, and Learning. - Build scalable mechanisms that standardize improvement practices, training models, governance routines, and automation workflows across all business units. - Own end to end program design including vision definition, strategy development, roadmapping, resourcing recommendations, and change management planning. - Influence senior leaders through clear narratives, executive briefs, impact models, and recommendations that drive alignment on priorities and tradeoffs. - Oversee large Kaizen and CI program portfolios by validating ROI, monitoring performance metrics, and ensuring consistent delivery across networks and levels. - Partner with technical and data teams to identify automation opportunities and integrate AI enabled tools into CI workflows, reporting, and validation. - Mentor Senior Program Managers and leaders across the network to elevate problem solving capability, strengthen program rigor, and enhance long term CI maturity. - Develop key performance indicators and metrics to measure the success of the CI program across all lines of business as well as adoption of newly implemented process changes. - Create and implement continuous improvement mentorship, training and education programs for both operators and program leaders across all organizations. - Up to 50% travel required. A day in the life - Act as a strategic advisor to process improvement managers and field operators, providing guidance on developing and executing effective network-level program expansion, or process changes. - Develop and maintain schedules, ensuring timely and proactive dissemination of curriculum to stakeholders throughout the project lifecycle. About the team The XMCI team's mission is to be the standard for world-class continuous improvement for global logistics to support Amazon's goal of becoming Earth's Best Employer. We work backwards from customer needs to develop mechanisms, technology, and content to deliver the right training at the right time. These training solutions prepare our learners to be successful in driving safety, quality, people and cost metrics within our business. Through governance, we are strategic thinkers; impactful gatekeepers; communications consultants, crisis and risk managers, and brand ambassadors focused on delivering communications that build the GSCE reputation from the inside out. Basic Qualifications: - 6+ years of performance metrics, process improvement or lean techniques experience - Bachelor's degree in operations, supply chain or logistics, or 8+ years of Amazon experience - 10+ years of working cross functionally with tech and non-tech teams experience - Bachelor's degree or above - Experience defining program requirements and using data and metrics to determine improvements - Experience working with, presenting to and influencing senior executives up to VP level Preferred Qualifications: - Experience delivering results for large, cross-functional initiatives/projects - Project Management Professional (PMP) or equivalent certification - Experience using quantitative data and metrics to communicate ideas. - Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results, or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,700/year in our lowest geographic market up to $195,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead analysis efforts for space vehicle end-of-life re-entry, develop analysis processes, and provide design feedback. | Bachelor's degree in aerospace engineering, mechanical engineering, materials science, or physics; experience with re-entry physics and relevant software preferred. | Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. As the Senior Analyst for spacecraft demise, you will lead all analysis efforts supporting space vehicle end-of-life atmospheric re-entry. This involves consuming design details, material properties, and mission parameters from relevant teams and then evaluating predicted vehicle breakup characteristics through re-entry. In addition, as the single-threaded process owner, you will be responsible for defining the work instruction for analysis standardization. Key job responsibilities - Develop and standard advanced analysis processes, templates, and guidelines - Perform technical analysis to verify compliance to demise/re-entry related requirements - Provide design feedback to engineering teams - Participate in relevant design reviews Basic Qualifications: - Bachelor's degree - Formal education in aerospace engineering, mechanical engineering, materials science, physics, or similar. Preferred Qualifications: - Experience in hypersonics, orbital/suborbital re-entry, or space vehicle demise physics - Experience with DRAMA, ORSAT, SCARAB, or similar software - Master's degree/PhD in aerospace engineering, mechanical engineering, materials science, physics, or similar. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manage large, complex real estate transactions, develop and implement process improvements, and collaborate with various internal and external stakeholders. | Bachelor's degree or equivalent experience, 5+ years in commercial real estate and transaction management, experience with process improvements and stakeholder engagement. | Description Amazon operates a world-class network of large, technologically advanced fulfillment centers across North America. The North American Operations (NA Ops) Real Estate Team is responsible for acquisition, and disposition of all facilities in the Amazon Fulfillment Network. The Senior Transaction Manager will be a key part of the NA Ops Real Estate Team. This individual must be comfortable operating on both strategic and tactical levels and will be responsible for leading teams to continue the expansion of the Amazon fulfillment network throughout North America. This role will be responsible for site acquisition, due diligence, site development, entitlements, strategic partnering with developers, investors and other stakeholders, negotiation of transaction documents and related functions for large, complex projects. Key job responsibilities Manage a high volume deal flow of large, complex existing building retrofit leases, spec-to-suits and build to suit transactions. Innovate and execute processes and tools to ensure the complete cycle from site search through deal execution is completed consistently and predictably at a fast pace. Create, innovate and implement a relevant system of metrics to plan, manage, measure and evaluate performance pertaining to the transaction process. Effectively communicate expectations, requirements and status of deals to key business partners – both internal and external. Manage an ever-changing variety of internal initiatives and projects. Continue to build a culture of speed, flexibility and frugality with all business partners. Closely collaborate with Amazon operations, legal, finance, treasury, capacity planning, economic development, transportation and engineering groups to deliver highly successful projects. Help grow the best transaction management operation of its kind in North America. Travel throughout North America up to 30% of the time. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: • Medical, Dental, and Vision Coverage • Maternity and Parental Leave Options • Paid Time Off (PTO) • 401(k) Plan Basic Qualifications • Bachelor's Degree in Real Estate, Business Administration, Finance, Engineering, Architecture, Planning or similar OR equivalent experience • 5+ years of experience in retail, industrial, or commercial real estate • 5+ years of experience with transaction management • Experience working with internal and external stakeholders (i.e. investors, developers, consultants, engineers, attorneys, municipal/state/regulatory jurisdictions) • Experience developing and implementing process improvements Preferred Qualifications • Experience in commercial transactions • Experience leading process improvement, systems development, and project management • 3+ years of working directly with government officials and regulatory bodies experience • Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred) • Experience managing and or coordinating projects in a fast pace environment • Master’s degree in business, real estate, finance, engineering or construction management. • Ability to effectively communicate Amazon requirements to various audiences (e.g. senior management, peers, public officials, vendors, etc.). • Experience building a network of investors, developers, contractors, consultants, engineers and attorneys as resources in maintaining a high volume of deal flow at values of $2 million each. • Experience negotiating leases, development agreements and similar documents for high volume transactions under 10,000 square feet. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $253,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Company - Amazon.com Services LLC Job ID: A3132385

Manage and expand strategic customer relationships, develop and lead large-scale technology projects, and coordinate resources across teams. | Over 12 years in sales or sales management, experience with C-level engagement, and familiarity with cloud technologies like AWS or similar. | AWS is seeking an experienced Principal Strategic Account Manager to lead and continue to expand the business with one of our company’s largest and most innovative customers. The Strategic Account Manager will be a key member of the team responsible for providing business leadership and creative direction for this highly visible customer. You will build and maintain broad relationships in the account, develop and manage opportunities, and lead a large team of extended resources. You will define the executive relationship strategy within the account; including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities. Key job responsibilities Increase technology adoption and creating long term transformational account strategies Build strategic relationships within the account and articulate a clear vision with impact across all business groups Identifying, developing, negotiating, and closing large-scale technology projects to global business units Work will all appropriate AWS resources (Executives, Solutions Architects, Business Development, Partners, and Professional Services) Basic Qualifications: - 12+ years of sales or sales management in infrastructure or cloud technology experience - 10+ years experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent - A BA or BS degree in computer science, engineering, business, marketing, related field or equivalent (MBA preferred) Preferred Qualifications: - Experience with AWS and technology as a service (IaaS, SaaS, PaaS) - 5+ years of experience working in a global federated enterprise working with multiple business units and influencing governance and policy is a plus. - Experience in large complex deal negotiations with a successful track record, ability to navigate across AWS and the customer in a trusted advisor/consultative approach, and establishing credibility quickly with senior level executives across the organizations. - A strong understanding of AWS and/or technology as a service (Iaas, SaaS, PaaS) is preferred. Experience managing and orchestrating account team resources on behalf of customers Experience positioning and selling technology to new and existing clients Experience proactively growing customer knowledge and relationships within complex accounts - Track record of consistent and sustained business and sales performance in complex enterprise sales Ensuring the right sense of urgency and diligence across the company. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manage and lead a team of delivery consultants, oversee project delivery, and develop client relationships. | 7+ years in IT or management consulting, 3+ years in leadership, active Top Secret security clearance, bachelor's degree or equivalent. | The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW’s. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience - Experience in IT consulting/management with IT Transformation in a customer-facing role - Current, active US Government Security Clearance of Top Secret or above - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - 7+ years in IT and/or Management Consulting, with at least 3 years in a people leadership role Preferred Qualifications: - Experience with customer relationship management, especially C-suite level customer engagement - Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Strong project management and resource management capabilities - Financial acumen with P&L management experience - Ability to navigate complex stakeholder relationships and drive change - Sales and negotiation skills for opportunity capture and proposal development - Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $152,100/year in our lowest geographic market up to $262,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead and manage network-wide process improvement projects, analyze operational data, and collaborate with leadership to enhance operational efficiency. | Extensive experience in continuous improvement methods, project management, and cross-functional teamwork, with a relevant degree or equivalent experience. | The Global Standards & Customer Excellence (GSCE) organization is seeking a Process Improvement Specialist III to drive network-wide projects and innovate new processes at scale to join our Cross Mile Continuous Improvement (XMCI) team. This role manages key CI initiatives across North America Operations and ensures that projects are planned, executed, and validated with clarity and consistency. The Senior PIS translates organizational goals into structured project plans, coordinates cross functional partners, and ensures that improvement activities are delivered to target outcomes. As a Process Improvement Specialist, you will manage project delivery, validate execution quality, and support mechanisms that improve performance in Safety, Quality, People, and Cost. You will analyze operational data, identify improvement opportunities, and contribute to reporting routines that inform leadership decisions. This role works closely with operations leaders, Finance partners, and subject matter experts across business units to ensure that CI projects are well planned, measurable, and sustainable. You will play a critical role in strengthening the CI culture by coaching partners, sharing best practices, and maintaining standards across the network. Key job responsibilities - Lead the planning and delivery of complex improvement programs that support XMCI priorities across Safety, Quality, Cost, and Velocity. - Translate organizational goals into clear project plans with defined milestones, success criteria, and measurable outcomes. - Partner with cross-functional teams including Operations, Finance, Learning, Technology, and senior leadership to align objectives, remove barriers, and drive shared ownership. - Analyze operational and business performance data to identify improvement opportunities, validate impact, and guide decision making. - Develop and implement strategies to maximize the return on investment (ROI) for programs. - Collaborate with subject matter experts and instructional designers to develop effective cross-mile CI execution projects - Influence leaders at all levels by presenting recommendations, highlighting risks, and driving alignment on next steps - Design feedback loops with customers to identify top priorities. - Identify opportunities to automate workflows, streamline processes, and scale mechanisms across business units. - Conduct current state analysis to identify performance, key pain points and inefficiencies. - Develop short-term actions (0 – 3 months) and long-term (1–3 years) roadmaps. - Contribute to continuous refinement of XMCI operating models, governance mechanisms, and portfolio management routines. - Up to 50% travel required. A day in the life - Act as a strategic advisor to process improvement managers and field operators, providing guidance on developing and executing effective network-level program expansion, or process changes. - Develop and maintain schedules, ensuring timely and proactive dissemination of curriculum to stakeholders throughout the project lifecycle. About the team The XMCI team's mission is to be the standard for world-class continuous improvement for global logistics to support Amazon's goal of becoming Earth's Best Employer. We work backwards from customer needs to develop mechanisms, technology, and content to deliver the right training at the right time. These training solutions prepare our learners to be successful in driving safety, quality, people and cost metrics within our business. Through governance, we are strategic thinkers; impactful gatekeepers; communications consultants, crisis and risk managers, and brand ambassadors focused on delivering communications that build the GSCE reputation from the inside out. The XMCI team plays a vital role in governance and optimizing cross-business unit resource allocation, ensuring that NA Operations stakeholder project requests are effectively managed and prioritized. Through centralized communication and coordination, we facilitate seamless project execution across our network while maintaining operational efficiency at the local level. The team's scope encompasses two essential project categories: delivering a common Amazon CI culture across Amazon Stores and executing CI initiatives that enhance operational excellence by empowering local leadership. This dual focus allows us to drive both operational optimization and central responsibility across Amazon Stores, contributing significantly to Amazon's long-term commitment to cultivating a global culture of Lean Excellence. Basic Qualifications: - Experience with continuous improvement methods such as Kaizen, Lean, DMAIC, etc. - Bachelor's degree in operations, supply chain or logistics, or 8+ years of Amazon experience - Experience experience using data and metrics to measure impact and determine improvements - Bachelor's degree or equivalent - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience working cross-functionally with tech and non-tech teams - Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience communicating results to senior leadership - Experience in oral and written communication Preferred Qualifications: - 5+ years of driving process improvements experience - Project Management Professional (PMP) or equivalent certification - Bachelor's degree in engineering, statistics or business, or a Six Sigma Black Belt and experience as a lean sensei - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience handling ambiguous or undefined challenges through strong problem solving abilities Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108,800/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Monitor and resolve delivery delays, analyze trends, and optimize processes in global logistics. | Requires 2+ years of program management, knowledge of Excel and data analysis, and ability to work cross-functionally. | Join Amazon Global Logistics' Cross-Border Carrier Center (XBCC) team as a Program Manager, where you'll play a crucial role in ensuring smooth delivery of customer packages to over 200 countries worldwide. This position offers the opportunity to work with a complex network of internal and external partners while supporting our global export supply chain process. Key job responsibilities - Monitor and resolve package delivery delays through collaboration with multiple stakeholders - Provide timely and effective support to carrier partners, including internal escalations when needed - Analyze carrier cases independently and implement solutions - Identify and investigate trends in delivery defects, partnering with cross-functional teams to address root causes of systemic issues - Create clear and concise documentation of investigations and outcomes, optimizing processes through use of AI and automation workflows - Maintain high standards of attendance, productivity, and quality while adapting to evolving business needs A day in the life Your day begins with reviewing carrier cases and prioritizing time-sensitive issues. You'll collaborate with internal teams and external partners to troubleshoot delivery challenges, analyze data for trend identification, and participate in problem-solving discussions. Using your analytical skills, you'll work with Excel to manage and analyze large datasets, creating reports that drive process improvements. Throughout the day, you'll document case resolutions and share insights with stakeholders to prevent future issues. About the team The Global Logistics Exports - XBCC team ensures seamless international package delivery from the US and UK/EU to over 200 countries. We focus on continuous improvement and customer satisfaction through data-driven problem-solving and cross-functional collaboration to optimize our global export operations. Basic Qualifications: - Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field - 2+ years of program or project management experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience working cross functionally with tech and non-tech teams Preferred Qualifications: - Knowledge of Lean principles and DMAIC methodology - Experience in a highly analytical, results-oriented environment with cross functional interactions - Experience in requirement gathering and ability to write clear and detailed requirement document - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. - Knowledge of SQL Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,100/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Monitor and resolve delivery issues, analyze data for trends, collaborate with cross-functional teams, and document investigations to optimize logistics processes. | Experience in program management, data analysis, stakeholder collaboration, and process optimization; familiarity with logistics or supply chain operations is preferred. | Join Amazon Global Logistics' Cross-Border Carrier Center (XBCC) team as a Program Manager, where you'll play a crucial role in ensuring smooth delivery of customer packages to over 200 countries worldwide. This position offers the opportunity to work with a complex network of internal and external partners while supporting our global export supply chain process. Key job responsibilities - Monitor and resolve package delivery delays through collaboration with multiple stakeholders - Provide timely and effective support to carrier partners, including internal escalations when needed - Analyze carrier cases independently and implement solutions - Identify and investigate trends in delivery defects, partnering with cross-functional teams to address root causes of systemic issues - Create clear and concise documentation of investigations and outcomes, optimizing processes through use of AI and automation workflows - Maintain high standards of attendance, productivity, and quality while adapting to evolving business needs A day in the life Your day begins with reviewing carrier cases and prioritizing time-sensitive issues. You'll collaborate with internal teams and external partners to troubleshoot delivery challenges, analyze data for trend identification, and participate in problem-solving discussions Using your analytical skills, you'll work with Excel to manage and analyze large datasets, creating reports that drive process improvements. Throughout the day, you'll document case resolutions and share insights with stakeholders to prevent future issues. About the team The Global Logistics Exports - XBCC team ensures seamless international package delivery from the US and UK/EU to over 200 countries. We focus on continuous improvement and customer satisfaction through data-driven problem-solving and cross-functional collaboration to optimize our global export operations.

Monitoring, automation, troubleshooting, and documentation for live streaming operations. | Experience with Linux/Unix, automation scripting in modern languages, and large-scale infrastructure support. | The Live Operations Linear Support team are seeking a Systems Engineer to own the operation and end-to-end monitoring of linear TV on Prime Video. The role involves working with internal and external partners to ensure the video signal for each event is received from the various venues, routed through our encoding/packaging infrastructure and successfully delivered to customer devices. We use tools and consumer devices in fully-equipped operations centers to monitor every stage of the signal path. This role is responsible for key functions that occur pre-event, in-event, and post-event. Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities - Aid in the development and testing of operational tools that improve efficiency through automation - Ownership of monitoring systems and tools - Customer notification and workflow co-ordination with follow-up to maintain service level agreements - Creating and maintaining team specific knowledge-base articles and operational and training documentation - Assist in the training of new support staff as the team grows - Work with peers and other teams on high-severity, active support issues, prioritizing mitigation while investigating root-cause fixes - Deliver reports to senior leadership - Provide on-call support and act as point of escalation for high-severity issues A day in the life Morning: Kickstarting the Day Your day begins with a check-in on the live operational dashboards and automation issues. You scan through system health reports to ensure that automation devices and lab services are running smoothly. If an issue arises—like failed device types — you collaborate with the Playback Testing Solutions team team to diagnose and mitigate the problem swiftly. Mid-Morning: Development & Automation After ensuring stability, you shift focus to ongoing projects. Today, you're working on enhancing the automation of device monitoring workflows. You review code, implement updates to automation scripts, and test the latest improvements in a staging environment. These updates will allow for more accurate issue detection in pre-release build automation. Afternoon: Collaboration & Troubleshooting A priority ticket comes in—an anomaly has been detected in the streaming workflow for an upcoming high-profile sports event. You jump on a call with encoding engineers and operations teams to analyze the root cause. Using diagnostic tools and historical data you help establish a reproduction of the customer issue through reuse of and modifications to existing automation tooling. Later in the afternoon, you meet with cross-functional teams to discuss automation expansions in service pipelines. You're tasked with designing improved solutions for triggering automation on lab devices and expanding automation device selection. Evening: Wrap-Up & On-Call Readiness Before wrapping up, you review any open tickets and update documentation for future reference. If you’re on-call, you ensure that monitoring alerts are configured correctly and that escalation procedures are in place. You end the day knowing that your work directly impacts millions of customers who rely on Prime Video for seamless live streaming experiences. Tomorrow? A mix of new challenges, tooling support, and continuous innovation in live streaming technology. About the team Playback Testing Solutions builds tooling that enables builders across Prime Video to execute automation running on physical lab devices to ensure the quality of customer experiences and new features operate as designed. Basic Qualifications: - Experience in automating, deploying, and supporting large-scale infrastructure - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience with Linux/Unix - Experience with CI/CD pipelines build processes Preferred Qualifications: - Experience with distributed systems at scale Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Define and prioritize security product solutions, collaborate with engineering teams, and measure customer impact. | Bachelor's degree, experience with product delivery, technical discussions, managing online services, and stakeholder advocacy. | Come help us define and build solutions that protect Amazon’s must customer-centric experiences! The Endpoint Security builds security solutions that enable Customer Service Associates around the globe to solve customer problems. In this role, you must consider what risks our customers face today, how an evolving landscape will change risks, and how we will eliminate those risks. You will think about every level of the technical stack, from the lowest level of code that exists on devices up to how we secure billions of records in the AWS cloud. In this role, you will define our “future of…” strategies and work with engineering teams to deliver that future state. You will be the voice of the customer, and will advocate for their needs throughout the design, build, and implementation of our team’s products. You will be responsible for measuring customer experience and business impact, prioritizing our work, innovating every day to secure every customer experience. Key job responsibilities As a Sr. Product Manager, Technical on our team, you will define the problems our customers face, determine how to solve them, and prioritize solution delivery. You will partner with multiple engineering teams and stakeholders across Amazon Security and Customer Service to drive cross-functional alignment and balance security requirements with operational efficiency. You will measure customer experience, prioritize product roadmaps, and translate complex requirements into deliverable product specifications and user stories. You will conduct customer research and data analysis to validate problem statements, define success criteria and metrics for each initiative, and lead technical design reviews with engineering teams. Running agile ceremonies including sprint planning and retrospectives, you will coordinate dependencies across teams and present product strategy and progress to senior leadership. A day in the life You will partner with Customer Service technology and operations teams to solve customer problems. On our team, you will collaborate with Software Development Managers, software engineers, data engineers and scientists, and other product and program managers. You will ensure that Customer Service Associates can quickly resolve customer contacts, and that the business can innovate and evolve to meet changing needs. About the team We are a team dispersed across multiple locations, primarily in Seattle, Toronto, and Austin. As a security team responsible for products used daily by Customer Service, we balance security with usability while recognizing that the most secure products can also be the most usable. Given the complex nature of Customer Service operations, we invest in solutions that allow us to flex and pivot quickly to meet an ever-changing business and security landscape. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - Bachelor's degree - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications: - Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience in building and driving adoption of new tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Oversee data center build projects, lead cross-functional teams, manage budgets, and ensure project delivery. | Minimum 5 years of program or technical project management experience, understanding of data center or network infrastructure, and proficiency with project management tools. | We’re seeking an experienced Technical Infrastructure Program Manager in Atlanta, GA (or Herndon, VA) to oversee data center build projects. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. #DCPD_Delivery Basic Qualifications: - 5+ years of program management or technical project management experience Preferred Qualifications: - Experience in one or more of the following areas: data center or network capacity planning, data center or network infrastructure program/project management, or related technical fields Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead regional transportation safety operations, manage incident investigations, engage stakeholders, and drive continuous safety improvements. | Bachelor's degree in Health and Safety or related field, 3+ years transportation safety or operations experience, knowledge of safety regulations, strong communication and leadership skills. | We are seeking an experienced GRS Safety Lead for our Central/CAN region in the United States of America (USA) and Canada (CAN) to drive transportation safety excellence and ensure consistent implementation of safety standards across our network. This role combines strategic oversight with hands-on operational safety management to create a robust safety culture and reduce on-the-road (OTR) safety incidents and events across all miles. In this position you will be responsible for collaborating with local operations and support teams to execute road safety standards, as well as supporting harmonization between OTR and under the roof (UTR) /on-site safety practices. You will also be responsible for engaging contracted transportation partners in your region, like Amazon Delivery Service Partners (DSPs), Flex Delivery Partners (DPs) and Middle Mile carriers, and supporting their conformance to Amazon safety standards. You will reduce safety incidents and events by monitoring, analyzing, and reporting key road safety metrics, and executing safety standard work and utilizing resources/support provided by the greater Global Road Safety (GRS) organization. In this role, you will serve as your region’s road safety subject matter expert (SME) and the GRS Field Execution organization’s primary representative. As you work with local teams to manage OTR safety, you will serve as the primary link between GRS customers and the greater GRS organization. You’ll ensure GRS standards and procedures are practical and drive compliance, reduce risk, and standardize incident management through continuous improvement, side by side relationships with operations to identify opportunities, as well as soliciting feedback and input from customers and partners. This role will directly contribute to the reduction of operational road safety risks, development of safety excellence across the regional network, creation and maintenance of a strong safety culture and the improvement of transportation safety metrics and outcomes. Work in an environment subject to variable temperatures and weather (all operations with OTR interactions, include outside loading areas). Work environment will consist of a mix of office-based work and field visits to various facilities, can expect at least 50% travel required within the assigned region. Key job responsibilities Safety Operations Management: Lead day-to-day OTR safety operations across the regional network, ensuring consistent implementation of safety standards. Serve as the primary regional safety resource for operations teams, third party carriers, and transportation teams. Monitor and analyze GRS key performance metrics to identify trends and areas for improvement. Execute safety strategies and collect data for comprehensive risk assessments. Monitors, receives and responds to regulatory requests for information, interactions and responses. Incident Management & Investigation: Oversee incident investigations, ensuring compliance with Amazon, Federal Motor Carrier Safety Administration (FMCSA), Department of Transportation (DOT), and other agency regulatory standards ensuring proper documentation of incidents in Amazon’s incident database. Implement standardized risk and hazard data collection processes in the field. Develop and implement corrective actions based on investigation findings in conjunction with internal customers and partners. Stakeholder Engagement & Relationship Management: Build and maintain strong relationships with regional leaders, third-party carriers and partners, and local operations and transportation support teams. Collaborate with GRS Programmatic Solutions and Strategic Services teams to provide valuable insights for tools and strategy development and deliver OTR tools and solutions to the field generated by those teams. Influence and engage stakeholders without direct authority. Communicate short-term, long-term and strategic action plans effectively to all stakeholders in the field. Develop leadership plans, communicate expectations, and drive initiatives that create a safe work environment OTR. Project Management & Process Improvement: Lead high-impact safety projects and initiatives to address regional needs. Manage change requests related to transportation processes regionally. Provide data, implementation and feedback for safety awareness materials and training programs. Drive continuous improvement in safety processes and procedures. About the team Global Road Safety leads the world's safest transportation network, protecting lives of people on road everywhere. Using a data-driven approach, Global Road Safety fosters the safe mobility of our drivers, partners, community members and other vulnerable road users. We align all on-road standards and procedures globally and think creatively about safety, inventing for customers and the community. As a responsible global community member, we improve global transportation safety culture by influencing internal and external stakeholders to create a safer and more sustainable transportation system. Basic Qualifications: - Bachelor's degree in Health and Safety or a related field - Knowledge of Microsoft Office products and applications, including Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc. - Experience creating reports, interpreting metrics and driving overall insights or analysis - Minimum 3+ years of transportation safety or operations experience Preferred Qualifications: - 5+ years of transportation safety or operations experience - 3+ years of safety investigation or risk management experience - Knowledge of transportation safety regulations and best practices - Proficiency with Asana or similar project management software - Analytical mindset with strong problem-solving abilities - Ability to work independently and as part of a team - Outstanding written and verbal communication skills - Strong influence and leadership skills without direct authority - Excellent stakeholder management and relationship-building abilities Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $84,800/year in our lowest geographic market up to $155,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead the strategic vision for AI-driven content services, manage global teams, and integrate autonomous AI capabilities into learning content. | Over 10 years in learning and development, managing content teams, with experience in AI/ML and cloud environments, and managing distributed teams. | As the world of learning and technology continues to evolve, AWS Training and Certification needs a Content Services Leader who is creative in developing effective, global learning solutions that leverage the latest AWS technologies and the emerging power of agentic AI. We are looking for a leader skilled in agentic learning solutions, disciplined execution, systems thinking, and talent development—with a strong vision for keeping content as our competitive edge. This role will push the boundaries of how we design, build, and scale learning experiences by embedding AI-driven workflows and autonomous agents into every phase of content creation and learner interaction. In this role, you will drive the strategic vision and roadmap for content services, integrating autonomous, AI-powered capabilities that scale globally. You will create a culture of innovation, serving as a thought leader in instructional design, AI-enhanced learning, and agent-based content development. You will collaborate across AWS with engineering, product, subject matter experts, localization, data science, and AI/ML teams to support AWS growth initiatives and integrate innovative technologies into learning design. Key job responsibilities - Drive the strategic vision and roadmap for content services for AWS Training and Certification, with a focus on integrating autonomous, AI-powered capabilities that scale globally - Lead the creation and adoption of agentic content workflows, including AI agents that support curriculum blueprinting, SME interviews, content drafting, rapid iteration, autonomous QA for content accuracy, and AI copilots to enhance authoring productivity - Deliver creative, learner-centered training programs across multiple modalities including synchronous virtual training, blended learning, interactive e-learning modules, videos, learning labs, game environments, and AI-adaptive experiences that personalize learning in real time - Establish governance and standards for responsible AI use in learning content, ensuring trust, safety, security, and compliance across global deployments - Develop talent and upskill the organization, enabling teams to adopt AI-first methodologies and agentic capabilities across the content lifecycle Basic Qualifications: - Bachelor's degree or 10+ years of professional experience in learning and development, instructional design, or content strategy - 5+ years experience in managing agile software projects across multiple and geographically distributed teams - 10+ years experience leading content development teams in a technology or cloud computing environment - 5+ years experience managing managers and building high-performing organizations - Experience developing and executing strategic roadmaps for content services at scale - Experience with AI/ML technologies and their application to learning and content development Preferred Qualifications: - Master's degree in Instructional Design, Educational Technology, Learning Sciences, or related field - Experience implementing agentic AI solutions, generative AI, or autonomous systems in content creation workflows - Experience designing training evaluation frameworks and learning analytics that measure behavioral, skills, and business impact - Experience leading global, distributed teams and managing content localization at scale - Knowledge of AWS services and demonstrated ability to collaborate with engineering, product, and data science teams to integrate emerging technologies into learning solutions - Expertise engaging with customers and partners across all levels of leadership, as well as with services and sales stakeholders to manage expectations and facilitate content as a solution for workforce transformation needs. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $237,500/year in our lowest geographic market up to $350,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manage automation programs, analyze performance data, and collaborate with engineering and operations teams to optimize logistics solutions. | Requires 5+ years of program management experience, data-driven decision-making skills, and a background in engineering or supply chain. | Transform the future of ultra-fast delivery by leading strategic initiatives that revolutionize our sub-same-day operations. You'll be the driving force behind innovative logistics solutions, partnering across engineering and operations teams to expand network coverage and optimize delivery performance. Your expertise will directly impact how quickly and efficiently we serve customers, pushing the boundaries of what's possible in rapid logistics. Key job responsibilities - Manage high-visibility automation programs focusing on quality, capacity, and future design innovations - Coordinate cross-functionally with Reliability Maintenance, Design, and Innovation Engineering teams - Execute complex engineering program deliverables and operational goals - Analyze performance dashboards and automation logs to drive strategic problem-solving - Monitor and improve Material Handling Equipment performance across the network A day in the life Your day will be dynamic and impactful, balancing strategic planning with hands-on execution. You might start by analyzing performance dashboards, then collaborate with cross-functional teams to design innovative material handling solutions. Some days will involve deep technical problem-solving, while others focus on stakeholder presentations and program coordination. Travel will be cyclical, aligned with key project milestones and implementation phases. About the team We are a collaborative and diverse group of professionals united by a shared mission: expanding and optimizing sub-same-day delivery. Our team brings together experts from Product, Supply Chain, Procurement, and Project Management backgrounds. Based in Seattle and Nashville, we create thoughtful solutions through cross-team partnerships and a commitment to innovation. We celebrate diversity, encourage big thinking, and enjoy building groundbreaking logistics technologies together. Basic Qualifications: - 5+ years of program or project management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to determine and drive improvements - Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field Preferred Qualifications: - Master's degree in supply chain, business, engineering, finance or related technical or quantitative field - Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role - Experience with Six Sigma, lean manufacturing - Experience using MS Excel, MS Project, AutoCAD and commercial off-the-shelf technologies such as Tableau, SQL, or equivalent - Experience designing complex systems for automation in logistics or manufacturing, or experience with product development in automotive, aerospace, automation equipment or related field - Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manage full procurement cycle, supplier relationships, contract management, and compliance for Amazon Leo government programs. | Bachelor's degree and 4+ years in procurement, strategic sourcing, vendor management, contract negotiation, and government procurement experience. | Description Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. Amazon Leo for Government's (ALG) mission is to leverage Amazon Leo and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers. This position will be working on ALG’s Business Operations team. This role will support the procurement needs for Amazon Leo, including for both commercial and government entities. The primary responsibilities will include executing procurement actions, managing supplier relationships, tracking metrics, and supporting contract management activities. This position may require domestic travel estimated at ~25%, depending on location. 10037 Key job responsibilities • Manage the full procurement cycle from requirements gathering to order delivery and payment for ALG • Collaborate with stakeholders to define procurement needs and specifications for government customers • Conduct market research to identify potential suppliers and evaluate options • Develop solicitation documents (RFPs, RFQs) and manage the bidding process • Lead negotiations with suppliers on pricing, terms and conditions for government contracts • Issue purchase orders and agreements, ensuring compliance with government procurement policies • Partner with Legal to draft and review contracts as needed • Work with Quality to inspect delivered goods and ensure conformance to requirements • Implement and manage the supplier onboarding process for ALG government programs • Build and maintain positive relationships with key suppliers in the government contracting space • Monitor supplier performance using KPIs like cost, quality, delivery, service levels • Oversee corrective actions for non-performing or non-compliant suppliers • Resolve supplier disputes, inquiries and approve/deny claims for ALG • Conduct periodic business reviews with strategic suppliers supporting ALG • Define and track procurement metrics (e.g. spend, lead times, supplier scorecards) for ALG • Analyze data to identify improvement opportunities and cost savings for ALG • Develop reports, visualizations and presentations to share with ALG leadership • Document processes and procedures related to ALG procurement activities Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI. Basic Qualifications • Bachelor's degree in Supply Chain, Business, Engineering, Finance, or a related technical field • 4+ years of procurement, supply chain, inventory management, contract management, lease administration or operations experience • 4+ years of experience in strategic sourcing including vendor negotiations, global contract management, process improvement, operational and financial analysis • 4+ years of experience in a procurement organization performing vendor management, contract management, negotiating complex purchases, and bidding Preferred Qualifications • Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs • Experience in a fast-paced, high-tech company, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround • Experience in developing and executing an analytic vision to solve business-relevant problems • Experience communicating complex business concepts in verbal and written form • Experience with US government procurement regulations (e.g. FAR, DFARS, ITAR, EAR) • Prior experience in the telecommunications/satellite industry • Experience in new product introduction (NPI) and mass production (MP) for government customers • Experience reading technical drawings, data sheets, fabrication drawings, BOMs and all related files Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $71,500/year in our lowest geographic market up to $153,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Company - KGS LLC Job ID: A3123798

Lead and develop design quality assurance processes for aerospace software and hardware systems, including design verification, validation, and corrective actions. | 8+ years in design quality assurance with at least 5 years in aerospace or telecommunications, experience leading design reviews and quality management in aerospace environments, US work authorization. | Description Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. The Amazon Leo Quality team is driven to develop a Quality System that ensures design excellence while scaling aerospace quality to volume and cost levels to meet end customer needs. This position will join the team at an exciting moment, with an opportunity to own software and electronic hardware design quality process development and contribute to the design of requirements, processes, and systems used across the business. Key job responsibilities • Develop and lead Amazon Leo System, Hardware, and Software Design Quality Assurance activities, including design verification and validation methods, design qualification, design reviews, and configuration management capabilities. • Lead design review and configuration discussions, determining design best practices for complex or high-risk software and electronic hardware elements. • Lead the development and launch of multiple aspects of the Design Quality management processes across Amazon Leo. • Dive deep into root cause corrective action activities for design issues that impact Amazon Leo satellites. • Work directly with Engineering, Manufacturing Quality, and Supplier Quality teams to develop and qualify design verification methods for the Amazon Leo Production System. • Be a subject matter expert in design quality assurance for aerospace applications within the Amazon Leo Production System. A day in the life • Perform daily design issue resolution as the design Quality subject matter expert. • Investigate design issues to reduce defect rates and drive root cause corrective actions. • Partner with cross-functional groups to develop and qualify design processes, including for both software and complex electronic hardware. • Conduct rigorous Continuous Improvement activities to prevent recurrence of design non-conformances. • Perform audit activities to ensure compliance to design QMS requirements. • Develop and modify design flow diagrams, DFMEAs, design control plans, design verification plans, and other APQP artifacts to support continued high quality design. • Work within an AS9100 (or similar) certified quality system with focus on design controls. Basic Qualifications • Experience working with interdisciplinary teams to execute product design from concept to production • 8+ years of experience in developing functional specifications, design verification plans and functional test procedures • 8+ years of experience in design quality assurance, with at least 5 years in aerospace, satellite, or telecommunications industries Preferred Qualifications • Master's degree in electrical engineering, computer engineering, or equivalent • Experience with the project management of technical projects Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $213,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Company - Amazon Kuiper Manufacturing Enterprises LLC Job ID: A3139073