20 open positions available
Managing client relationships, overseeing program delivery, coordinating with laboratory operations, and ensuring compliance and project success. | Bachelor's degree, 7+ years of experience, knowledge of GMP regulations, strong project management and client management skills. | Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office Job Description Position: Program Manager III Location: Remote Department: Cell and Gene Therapy This is a fully remote role supporting our GMP Lab in Middleton, Wisconsin. We welcome applicants from all locations within the US. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations Discover Impactful Work: Client facing role responsible for managing the client relationship and on time delivery of program objectives. Oversees the coordination and management of a program by monitoring program/project status, adhering to timelines and budgets, aligning goals of projects to meet needs of the program. Acts as the primary liaison between the client, business development, and the project team facilitating the flow of information between all parties. Works closely with laboratory management to ensure that the project deliverables meet customer expectations and financial commitments. Negotiates and makes real-time decisions with the client. Drives compliance to company and project management standards across departments for a cohesive customer experience. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Acts as chief liaison to the operational personnel of major clients and is responsible for large study programs. A Day in the Life: Facilitates routine client facing meetings and attends internal meetings Coordinates client visits in tandem with Business Development and Lab Operations management Supports/Leads program governance model Oversees complex stability launch coordination Responsible for the FTE project management, including setup, monitoring and completion Responsible for client project prioritization Establishes project status trackers, distributes to project team, and reviews output to ensure project deliverables are met Evaluates and escalates risks across projects, monitoring and soliciting feedback Responsible for projections/forecasts for large FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend. Manages contract process in tandem with Business Development, owns individual client project contract renewals, ensures appropriate review from relevant stakeholders; drives new opportunities from existing clients Provides training and support to Program Manager I and Program Manger II, driving consistency with program management processes Responsible for client relationship. Responds to client inquiries, leads client communications Responsible for managing client expectations and execution of program deliverables in collaboration with Laboratory Operations management. Acts as primary liaison between client management team and Laboratory Operations Keys to Success: Education Bachelor's degree or equivalent and relevant formal academic / vocational qualification Experience Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years) or equivalent combination of education, training, & experience. Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions. Knowledge, Skills, Abilities Strong science and/or business acumen Demonstrated experience in FTE project management, including financial responsibilities such as forecasting FTE strongly preferred Thorough knowledge of GMP regulations preferred Strong verbal, written and presentation skills Superior time management, planning, and organizational skills Proven analytical skills Demonstrated compliance with procedures and policies Ability to perform multiple tasks effectively in a stressful environment Extensive knowledge and experience in Project Management Strong client relationship management skills Ability to work effectively with multi-level teams Ability to work in a fast-paced undefined environment Strong negotiation skills Work Environment Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.) Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. *This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response. Careers at Thermo Fisher Scientific | Thermo Fisher Scientific jobs home Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Act as the primary point of contact for customers, providing expertise in capillary electrophoresis technology solutions. Manage customer projects and ensure successful implementation of workflows while maintaining proactive communication. | A bachelor's degree in biology, chemistry, or a related field is required, along with 7+ years of relevant experience. Candidates should have in-depth knowledge of capillary electrophoresis and experience in the clinical/biopharma industry. | Work Schedule First Shift (Days) Environmental Conditions Office Job Description When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues exceeding $40 billion and the industry's most significant R&D investment, we give our people the resources and opportunities to make meaningful contributions worldwide. Location/Division-Specific Information: This position is remote. Relocation assistance is NOT provided. *Must be legally authorized to work in the United States without sponsorship. *Must be able to pass a comprehensive background check, which includes a drug screen. A Day in the Life: Act as the primary point of contact and “go-to” customer-facing SME for sales, FSEs, and the Business Development teams to help pitch capillary electrophoresis (CE) technology solutions and workflows suited to the needs of clinical and biopharma customers, based on the scientific question(s) they are trying to answer. Actively own the customer experience while implementing our capillary electrophoresis solutions in the customer labs to ensure successful workflows and outcomes. This includes managing genotyping projects (establishing schedules, timelines, scope, milestones, and key results), providing customer confidence throughout all phases of validation and troubleshooting, and collaborating with cross-functional teams (R&D, MRSL, Quality, Sales Specialists, and Field Application Specialists). Maintain a high level of proactive communication with customers before, during, and after a project to ensure a clear understanding of workflow needs and to verify successful implementation. Act as an internal customer advocate for capillary electrophoresis products, bringing forward key customer needs and pain points to assist in the development of key on-market sustaining and application innovation roadmaps. Establish strong working relationships with Key Opinion Leaders and build a steady pipeline of key collaborations (including white papers, webinars, and other technically relevant content) to strengthen our reputation as a thought leader in the clinical and biopharma industries. Monitor publications in peer-reviewed journals that reference our products and services, and maintain a running list of LDTs and clinical trials using our products. Manage customer and business partner expectations through external and internal communication strategies. Provide regular updates to CE-HID BU leadership on customer feedback, validation progress, results, and risks. Assist with technical complaint resolutions, working with broader support organization and R&D teams. Assist larger product enablement initiatives by training customer-facing teams and serving as a subject matter expert to ensure commercial success for new product launches. Show integrity in interactions with the team, customers, and colleagues. Set an example for new team members by communicating effectively with internal stakeholders, external collaborators, and customers. 15-20% travel (domestic and international) may be required periodically. Keys to Success: Education Bachelor's degree in biology, chemistry, or related field required. Experience, Knowledge, Skills, Abilities 7+ years of experience in genetics, molecular biology research, or application development (equivalent combinations of education and relevant work experience may be considered). An ideal candidate will have experience as an end user in the clinical/biopharma industry. In-depth knowledge of using capillary electrophoresis (CE) instrumentation for fragment analysis and sequencing applications, qPCR, next-generation sequencing, and other genomics applications. Proficient in the interpretation of genetic analysis results. Ability to assist customers in troubleshooting CE workflows (sample acquisition through analysis). Experience in interpreting regulatory guidelines and drafting corresponding analytical validation studies for clinical applications. Comprehensive understanding of Quality System Requirements (QSR) for validation of clinical applications and laboratory developed tests (LDT’s). Ability to drive business processes or change opportunities that lead to efficiency improvements. Experience in developing technical content, written and oral presentations; ability to organize and deliver technical trainings to convey scientific principles, features/benefits of various genetics assays. Demonstrates a sense of urgency and a “can-do” attitude; customer-centric and keenly aware of markets, trends, and competitors. Inspires, motivates and collaborates with others; team-first attitude w/ excellent, enthusiastic, clear communication skills, both written and verbal. Proven ability to interact with cross-functional and cross-cultural teams. Demonstrated ability to identify and articulate end-user unmet needs and requirements for complex products, soliciting and integrating Voice of Customer. Familiarity with practical process improvements (PPI), Lean Six Sigma, and productivity tools. Benefits: We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Compensation and Benefits The salary range estimated for this position based in Illinois is $93,800.00–$140,675.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
The Clinical Trial Coordinator II is responsible for supporting the clinical operations study team with administrative activities, ensuring compliance with documentation and financial tracking. They will manage the Trial Master File and coordinate with various stakeholders to maintain data integrity and readiness for audits. | Candidates should have a strong understanding of the clinical study environment, ideally with experience in a CRO or pharmaceutical company. A high school diploma is required, with a bachelor's degree preferred, and at least 3 years of relevant experience is necessary. | Work Schedule Environmental Conditions Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Purpose of the position Assists and provides support to the members of the clinical operations study team in administrative activities in order to facilitate the overall management of Company sponsored studies Executes tasks as assigned by the CPM related to the conduct of clinical studies, study budget forecasting and tracking Responsible for collecting, tracking and supports reporting of research related Transfer of Value (TOV) to enable compliance with Transparency reporting requirements (US and EU) Responsible for ensuring study documentation (including trial master files, study related contracts and financial level documentation) and study documentation is processed, maintained/archived in compliance with ICH-GCP, Company policy and procedures. Includes liaison with service providers in regard to the e-TMF process and resolving issues related to missing documentation Performing QC checks on TMFs to ensure completeness and readiness for audit/inspection Contributes to clinical trial excellence initiatives Main responsibilities and tasks: Be responsible for setting-up, monitoring verifying and archiving the clinical Trial Master File (TMF) In charge of the electronic TMF (and/or paper TMF, if applicable) set-up and administration. Manage the clinical study creation and set-up for the country and site binders and the trial milestones. Prepare and customize the TMF Oversight plan, TMF Management plan, TMF master index & business rules, according to the clinical study specificities with the CRM/CPM and the Document Owners. Inform the appropriate role of all study team members (CRO) newcomers or departure. Ensure the TMF is being maintained up-to-date and all essential documents are appropriately filed in the TMF. Perform continuous oversight of the CRO TMF activities, in checking the documents consistency and the respect of the SOP timelines to maintain the TMF data integrity and by communicating this oversight status to all relevant the study team members. Coordinate the TMF Quality Check (per client SOP) with the CRO to ensure the eTMF inspection readiness. Coordinate the final TMF reconciliation with the CRM/CPM. In charge of archiving the TMF Be responsible for follow- up and review of financial documents, in collaboration with CRM/CPM Create and update financial information within the financial K2 system (Internal Order, Purchase Order, goods receipt & invoices), if not managed by a dedicated position within the team Create and follow-up of the clinical study Commitment Requests within the dedicated tool (K2) Create and update the specific clinical study budget trackers Review invoices against CRO/Vendor contracts and study progress to provide recommendation of approval or not to the CRM/CPM Follow up of the clinical study invoices to secure payments in time. Support, if necessary, the CRM/CPM in the clinical study budget such as forecast preparation, attendance to quarterly review meetings. Responsible for tracking, collecting and disclosure of expenses in compliance with regulations in force: EFPIA disclosure code (Europe), Sunshine Act (US) Collect all the information related to reportable transfers of value (ToV) to Healthcare Professionals (HCPs) & Healthcare Organizations (HCOs) in the Group Transparency system (Collect) Ensure the complete data tracking by the CROs with the Data Collection Template (DCT), organize presentation of the instructions to the CROs if needed. Check the data received from the CROs with the support of the CRM/CPM Ensure the information is properly recorded in the COLLECT system, implement corrective actions where needed Ensure the Transfers of value collected (directly or via the CROs) in COLLECT are validated along the way in compliance with the disclosure timings requirements. When needed, create new HCP/HCO records in the COLLECT system Where applicable, check the disclosure consent of Healthcare Professionals (HCPs) for each activity When needed, liaise with the Local Transparency Manager (LTM) or the Global Transparency Manager (GTM) to ensure the mandatory information for HCPs & HCOs is tracked in the Transparency system Responsible for data entry and status updates within the Clinical Trial Management System (CTMS) When assigned on a study, get access to the study record in eCTMS Check the eCTMS study data using the Clinical Operations Reporting (i.e. Clinical Operations Dashboard, CSS Monthly Report) and update as applicable (at study/region/site level: status, study sites creation, study team/contacts, recruitment, study milestones tracking) with the support of CRM/CPM for the monthly report purposes Ensure the study team contacts and handovers are properly tracked in eCTMS Provide the excel tracker to the CRO together with instructions to get all the necessary information monthly to feed the eCTMs Update the eCTMS with the CRO tracker information after validation with the CRM/CPM as per the CTMS user guide (at study, region and site level as applicable) Coordinate and conduct in-house and external clinical operations activities Generate contract templates within the dedicated system (i-CAP), follow-up until the clinical study contracts are signed and secure proper filing and archiving of all fully executed contracts Collect and follow-up of all legal administrative documents such as Power of Attorney (POA), Letter of Authorization (LOA), Confidentiality Disclosure Agreement (CDA), Kbis… Ensure insurance certificate and renewals are being requested prior to the study start-up and during the course of the study Coordinate the dispatch order for the clinical supplies if not managed by a dedicated system such as IVRS, meaning the collection of appropriate documents permitting to obtain import license and release study drugs Set-up and maintain shared study electronic site (SharePoint, box or other tools) Organize appropriate logistics for any Sponsor meetings (invitation/room booking/lunch order...) such as Investigator’s meeting, DRM & TFLs, Steering Committee, … Attend all study team meeting when appropriate and take meeting minutes Perform any clinical study activity delegated by CRM/CPM such as the project management and monitoring of clinical studies, including liaison with monitors, CROs, drug vendors, central laboratories and other vendors Other missions to the position Be active member of dedicated working groups to achieve clinical operation excellence and harmonization by updating/revamping processes Coordinate the writing of articles related to the clinical study or working groups to be posted in the monthly newsletter Provide support to the medical writer within the Clinical Study Report (CSR) to secure the collection of appropriate appendices such as investigators’ Curriculum Vitae, list of Ethics Committee & List of participating investigators EHS responsibilities: Comply with applicable EHS regulations and procedures. Participate in the site's EHS performance by reporting risks, malfunctions or improvements Participate in mandatory EHS training Experience / Qualifications Experience: Ideal: experience in clinical study environment within CRO or Pharmaceutical company. Minimum: Knowledge of the clinical study environment with a strong theorical or practical administrative organization. Scientific background is an asset. Qualification: High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification. Bachelor's degree preferred. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 3 years). In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Language: English: Strong intermediate level Key Required Technical Competencies Ability to work in a strong regulated environment within a quality management system (QMS) Advanced knowledge of software application (ex: Word, Excel, PowerPoint, Adobe Reader …) Ability to organize and prioritize Able to produce work in teams and within a multi-disciplinary environment Basic Financial Knowledge- must be able to work with financial tracking tools Knowledge of Pharmaceutical Industry R&D Good knowledge of the Good Clinical Practices (GCP) or other clinical study regulations Compensation and Benefits The hourly pay range estimated for this position based in North Carolina is –. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
As a Senior Customer Service Representative, you will provide exceptional support throughout the customer lifecycle, handling administration, order management, and quotations. You will collaborate with cross-functional teams to deliver outstanding service while maintaining high standards of accuracy and professionalism. | The role requires a minimum of 2 years of customer service experience in a relevant environment and strong communication skills in English. Proficiency in Microsoft Office and experience with ERP systems and CRM platforms are preferred. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance. Working in a diverse environment, you'll collaborate with cross-functional teams to deliver outstanding service while maintaining the highest standards of accuracy and professionalism. This role offers professional development opportunities while contributing to groundbreaking scientific advances. REQUIREMENTS: • Minimum 2 years of customer service experience in a shared service center, multinational, or office environment • Preferred Fields of Study: Business Administration, Science, or related field • Strong written and verbal communication skills in English; additional language proficiency may be required • Demonstrated proficiency in Microsoft Office applications • Experience with ERP systems and CRM platforms preferred • Excellent problem-solving abilities and attention to detail • Strong organizational skills with ability to prioritize multiple tasks effectively • Initiative-taking with a positive, collaborative mindset • Ability to handle complex customer requirements and manage escalations professionally • Consistent record of meeting performance metrics and service level agreements • Capacity to work independently and handle ambiguous situations • Ability to develop and maintain effective relationships with internal and external stakeholders • Demonstrated judgment and diplomacy in customer interactions • Willingness to participate in cross-training and support activities as needed • Experience in data accuracy and quality control • Ability to work in a standard office environment with regular computer use
The Engineer III, Software will design, develop, and implement reliable and scalable systems and infrastructure while developing automation tools to streamline operations. They will also monitor system performance, respond to incidents, and mentor junior engineers. | Candidates must have a bachelor's degree in Computer Science, Engineering, or a related field, with a minimum of 5 years of site reliability engineering experience. Alternatively, a master's degree with 3 years of relevant experience is acceptable. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description COMPANY: Thermo Fisher Scientific Inc. LOCATION: 168 Third Avenue, Waltham, MA 02451 TITLE: Engineer III, Software HOURS: Monday to Friday, 8:00 am to 5:00 pm DUTIES: Design, develop, and implement reliable and scalable systems and infrastructure. Develop automation tools and frameworks to streamline operations and reduce manual intervention. Implement automated monitoring and alerting solutions to proactively detect and resolve issues. Monitor system performance and availability using various monitoring tools and platforms. Respond to and resolve incidents, ensuring minimal downtime and impact on users. Conduct post-incident reviews and implement corrective actions to prevent recurrence. Optimize system performance through tuning and configuration adjustments. Document system architecture, processes, and procedures to ensure knowledge sharing and continuity. Participate in continuous improvement initiatives to enhance system reliability and performance. Mentor and train junior engineers on best practices and techniques in site reliability engineering. Can work remotely or telecommute. REQUIREMENTS: MINIMUM Education Requirement: Bachelor’s degree in Computer Science, Engineering, or related field of study. MINIMUM Experience Requirement: 5 years of site reliability engineering experience, or related experience. Alternative Education and Experience Requirement: Master’s degree in Computer Science, Engineering, or related field of study plus 3 years of site reliability engineering experience, or related experience. Required knowledge or experience with: Designing, implementing, and maintaining reliable and scalable systems; Cloud platforms such as AWS, Azure, or Google Cloud; Programming languages such as Python, Go, or Ruby; Unix/Linux systems and networking; Containerization technologies such as Docker and Kubernetes; Infrastructure as code tools such as Terraform or CloudFormation; and Monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk. Salary: $178131 to $207500 per year Compensation and Benefits The salary pay range estimated for this position Engineer III, Software based inMassachusetts is $178,131.00–$207,500.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Manage client relationships and oversee program delivery in a GMP lab environment, ensuring compliance and meeting project goals. | Experience in GMP or clinical research environments, strong project management skills, and ability to manage large-scale programs with multiple stakeholders. | Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description Job Description Position: Program Manager III Location: Remote Department: Cell and Gene Therapy This is a fully remote role supporting our GMP Lab in Middleton, Wisconsin. We welcome applicants from all locations within the US. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations Discover Impactful Work: Client facing role responsible for managing the client relationship and on time delivery of program objectives. Oversees the coordination and management of a program by monitoring program/project status, adhering to timelines and budgets, aligning goals of projects to meet needs of the program. Acts as the primary liaison between the client, business development, and the project team facilitating the flow of information between all parties. Works closely with laboratory management to ensure that the project deliverables meet customer expectations and financial commitments. Negotiates and makes real-time decisions with the client. Drives compliance to company and project management standards across departments for a cohesive customer experience. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Acts as chief liaison to the operational personnel of major clients and is responsible for large study programs. A Day in the Life: Facilitates routine client facing meetings and attends internal meetings Coordinates client visits in tandem with Business Development and Lab Operations management Supports/Leads program governance model Oversees complex stability launch coordination Responsible for the FTE project management, including setup, monitoring and completion Responsible for client project prioritization Establishes project status trackers, distributes to project team, and reviews output to ensure project deliverables are met Evaluates and escalates risks across projects, monitoring and soliciting feedback Responsible for projections/forecasts for large FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend. Manages contract process in tandem with Business Development, owns individual client project contract renewals, ensures appropriate review from relevant stakeholders; drives new opportunities from existing clients Provides training and support to Program Manager I and Program Manger II, driving consistency with program management processes Responsible for client relationship. Responds to client inquiries, leads client communications Responsible for managing client expectations and execution of program deliverables in collaboration with Laboratory Operations management. Acts as primary liaison between client management team and Laboratory Operations Keys to Success: Education Bachelor's degree or equivalent and relevant formal academic / vocational qualification Experience Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years) or equivalent combination of education, training, & experience. Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions. Knowledge, Skills, Abilities Strong science and/or business acumen Demonstrated experience in FTE project management, including financial responsibilities such as forecasting FTE strongly preferred Thorough knowledge of GMP regulations preferred Strong verbal, written and presentation skills Superior time management, planning, and organizational skills Proven analytical skills Demonstrated compliance with procedures and policies Ability to perform multiple tasks effectively in a stressful environment Extensive knowledge and experience in Project Management Strong client relationship management skills Ability to work effectively with multi-level teams Ability to work in a fast-paced undefined environment Strong negotiation skills Work Environment Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.) Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. *This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response. Careers at Thermo Fisher Scientific | Thermo Fisher Scientific jobs home Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
The Sr. Global Marketing Manager will lead B2B marketing efforts for Medical Communications and Patient First Digital Solutions, creating and executing strategic marketing plans. This role involves collaborating with business leaders to develop marketing programs that drive awareness, demand generation, and revenue growth. | A bachelor's degree in Science, Health Sciences, or Business is required, with an MBA being an advantage. Candidates should have 2-3 years of experience in the pharmaceutical, CRO, or medical device industry, along with strong marketing and interpersonal skills. | Work Schedule Standard Office Hours (40/wk) Environmental Conditions Office Job Description Summarized Purpose: Thermo Fisher Scientific Clinical Research Group is a leading CRO. The Clinical Research Group (CRG) has again been recognized for excellence in the 2025 CRO Leadership Awards. This is the 14th consecutive year the business has been honored through this award program, which is based on a survey of pharmaceutical and biotech professionals conducted for Clinical Leader and Life Science Leader magazines We are recruiting a Sr. Global Marketing Manager to lead business-to-business (B2B) marketing efforts for our Medical Communications programs and our Patient First Digital Solutions (PFDS).In collaboration with the Global Market Development Director, the Global Marketing Manager is responsible for creating and executing customer-centric, B2B strategic marketing plans to effectively, and competitively, position the Thermo Fisher Clinical Research Group in the market. The individual in this role will be responsible for partnering closely with business leaders to create strategic marketing plans that support delivery of business goals. Essential Functions and Other Job Information: In collaboration with the Global Market Development Director, help develop and implement differentiated enterprise-level B2B marketing programs around our Medical Communications and PFDS business that enable business strategy, drive awareness, demand generation, and revenue growth: Develop marketing plan and/or campaign budgets for Med Comm (and PFDS) business solutions, including developing and updating value propositions, messaging, and positioning documents for commercial communications Address sponsors’ needs and pain points around the challenges of clinical research site selection through marketing programs that demonstrate our understanding of study protocol complexities and schedules. Develop foundational commercial materials to support general selling of our solutions Understand the selling resourcing model across the business and help optimize the marketing mix to support this Support the development and implementation of marketing deliverables, including compelling value propositions, promotional positioning, messaging materials and selling resources/collateral Develop and maintain all marketing campaign activities, in line with marketing budgets, and monitor KPIs to assess campaign success; regularly review and optimize plans in close collaboration with business stakeholders based on identified KPIs Share best practices with marketing colleagues across Clinical solutions and TAs. Partner with internal and external agencies, and establish strong working relationships to align across all marketing verticals, including Content Marketing, Marketing Tech & Operations, ABM and Brand Execution, to develop and launch marketing campaigns Monitor marketing programs to measure performance against plan, budget, and key performance indicators, provide marketing performance updates to marketing and business leadership, and make recommendations to optimize marketing performance based on results Support brand presence at major conferences and events Education and Experience: Bachelor's degree required in Science, Health Sciences or Business MBA an advantage 2-3 years pharmaceutical/CRO/medical device experience with knowledge of the industry and healthcare environment n some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: Prior brand marketing background with strong history of achievement and performance, and solid working knowledge of sales and marketing relationships Strong interpersonal skills are required, as well as excellent verbal communication and presentation skills Experience working across cultures and partnering with colleagues who represent a diverse selection of experiences and skills Ability to effectively prioritize, manage, and deliver multiple projects under pressure Effective planning, analytical, organizational and project management skills Demonstrated ability to manage outside agencies in order to fulfill project objectives Understanding of corporate brand and ability to work within set brand guidelines Strong skills in Microsoft Office suite Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
The Associate Director is responsible for leading the operational delivery of global R&D projects and managing project budgets, timelines, and documentation. They will also coach and mentor junior team members and ensure effective communication with senior stakeholders. | Candidates should have a bachelor's degree and at least 10 years of relevant experience, including 5 years in a management role. Strong leadership, project management skills, and knowledge of clinical development are essential. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as an Associate Director Project Management - Make an Impact at the Forefront of Innovation Responsible for leading the successful operational delivery of global, cross functional R&D projects of strategic importance to our client. Work closely with project leader to define strategy and operational tactics Responsible for the preparation and management of project budgets, sensitivities, resources, project timelines, project scope and all other project documentation Accountable for the accuracy and quality of reports to senior stakeholders Lead cross-functional development teams through tactical execution of project plans Identify, manage and resolve project issues and mitigate risks Ensure documentation of key team information, decisions, actions, modifications to scope, resources, timelines and milestones in project management systems is current Identify and evaluate the critical path, scenarios and challenge assumptions to increase robustness of project plans Monitor performance vs. plan (budget and timeline) Coordinate program updates to Sr. Management Provide coaching and mentorship to more junior members of the R&D Global Project Management Department Education & Experience Requirements: • Bachelor's degree or equivalent and relevant formal academic / vocational qualification • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years). • 5+ years of management responsibility • Proven leadership skills Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions. Knowledge, Skills, Abilities: • Comprehensive therapeutic area knowledge, clinical development guidelines and directives and regulatory guidelines • Expert knowledge of the key principles of cross functional project management (Time, Quality, Cost) • Excellent oral and written communication and presentation skills • Demonstrated leadership and interpersonal skills including the ability to lead, motivate and coordinate cross-functional project teams • Technical and systems competency, such as computer skills, to include effective use of systems and applications such as Microsoft Outlook, Word, Excel and PowerPoint, as well as organization systems (CTMS, Preclarus, Clarity) • Proven flexibility and ability to effectively prioritize workload and resources for project team members in a frequently changing environment • Skilled in process improvement and strategic development, especially as it applies to clinical trials, clinical development and project management • Ability to coach, mentor and lead global and/or cross-functional teams with a cultural awareness • Strong financial acumen with an in-depth of knowledge and practical application of budgeting, forecasting and resource management. Project Lead • Excellent customer service, consultation and relationship building skills • Advanced negotiation and marketing skills with ability to influence others and drive results • Excellent judgment, decision making and problem-solving skills and proven ability to apply critical and analytical strategic thinking skills to manage complex/ambiguous situations • Proactive, solutions oriented and skilled at risk identification and management. Project Oversight • Excellent customer service and relationship building skills with the ability to proactively address and prioritize expectations • Strong executive presence and business acumen • Advanced negotiation and marketing skills with ability to influence others and drive results • Proactive, solutions oriented and skilled at risk management • Excellent judgment, decision making and problem-solving skills and proven ability to apply critical and analytical strategic thinking skills to manage complex/ambiguous situations • Ability to drive corporate strategies to capture, engage and retain repeat customers People Manager • Ability to identify and address training gaps for soft skill and technical development, including managing performance stewardship, metrics and retention • Excellent judgment, decision making and problem-solving skills and proven ability to apply critical and analytical strategic thinking skills to drive development and retention of top performers • Proven ability to act as a change champion • Ability to collaborate and foster accountability in a learning environment • Ability to drive process improvement and strategic initiatives • Strong negotiation skills with ability to influence others and drive results. Working Conditions and Environment: • Work is performed in an office/ laboratory and/or a clinical environment. • Exposure to biological fluids with potential exposure to infectious organisms. • Exposure to electrical office equipment. • Personal protective equipment required such as protective eyewear, garments and gloves. Why Join Us? When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference. Apply today to help us deliver tomorrow’s breakthroughs. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance. Collaborate with cross-functional teams to deliver outstanding service while maintaining high standards of accuracy and professionalism. | A minimum of 2 years of customer service experience is required, preferably in a shared service center or multinational environment. Strong written and verbal communication skills in English, proficiency in Microsoft Office, and experience with ERP and CRM systems are preferred. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance. Working in a diverse environment, you'll collaborate with cross-functional teams to deliver outstanding service while maintaining the highest standards of accuracy and professionalism. This role offers professional development opportunities while contributing to groundbreaking scientific advances. REQUIREMENTS: • Minimum 2 years of customer service experience in a shared service center, multinational, or office environment • Preferred Fields of Study: Business Administration, Science, or related field • Strong written and verbal communication skills in English; additional language proficiency may be required • Demonstrated proficiency in Microsoft Office applications • Experience with ERP systems and CRM platforms preferred • Excellent problem-solving abilities and attention to detail • Strong organizational skills with ability to prioritize multiple tasks effectively • Initiative-taking with a positive, collaborative mindset • Ability to handle complex customer requirements and manage escalations professionally • Consistent record of meeting performance metrics and service level agreements • Capacity to work independently and handle ambiguous situations • Ability to develop and maintain effective relationships with internal and external stakeholders • Demonstrated judgment and diplomacy in customer interactions • Willingness to participate in cross-training and support activities as needed • Experience in data accuracy and quality control • Ability to work in a standard office environment with regular computer use Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Manage customer accounts, develop sales strategies, and coordinate with technical teams to drive revenue in the bioprocessing industry. | Requires 5+ years of sales experience in life sciences or biopharmaceuticals, with proficiency in CRM tools and account development. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description About Us: Join Thermo Fisher Scientific’s Commercial Organization and support an industry-leading portfolio that powers the entire bioprocessing workflow. You’ll represent cutting-edge technologies spanning Cell Culture, Production Chemicals, Chromatography, Pharma Analytics, and Single-Use Technologies. With this portfolio you can drive growth through strong customer relationships, strategic account development, and revenue performance. You’ll partner with customers to uncover new opportunities, enhance their processes, and deliver innovative solutions that advance their bioproduction goals. Location This is a field Sales position covering the Raleigh, North CarolinaTerritory. Residency near Raleigh, NC or RTP area is required. No relocation assistance will be provided. What You Will Do • Own overall revenue, bookings, and account performance across all Thermo Fisher BioProduction business units within assigned customer sites. • Develop and implement accurate forecasts through strategic account mapping, detailed territory planning, and data-driven insights. • Maintain deep account knowledge of organizational structure, key stakeholders, active projects, and long-term business outlook. • Lead the customer relationship, serving as the primary point of contact and trusted advisor to drive engagement across all product lines. • Identify and advance new and recurring business opportunities, ensuring sustained growth through proactive prospecting and pipeline development. • Coordinate integrated workflow solutions by collaborating with Technical Sales Specialists (TSS), Field Application Specialists (FAS), and Product Management teams. • Oversee quoting, proposals, and delivery execution to ensure a seamless customer experience from opportunity through fulfillment. • Own CRM/SFDC management, ensuring accurate forecasting, pipeline visibility, and alignment of Thermo Fisher resources with customer goals. How You Will Get There Education •Bachelor’s degree in Life Sciences, Chemistry, Marketing, or a related field required. •Master’s degree preferred. Experience •Minimum of 5+ years of sales experience in the BioProduction, Life Sciences, Biopharmaceutical market, or selling complex CAPEX capital equipment / instrument •Consistent record of achieving sales targets, leading customer relationships, and driving complex, multi-product, customer negotiations. •Demonstrated success in account ownership, forecast management, and growing account territory. Knowledge, Skills, and Abilities •Strong understanding of bioprocessing workflows from development through commercial manufacturing. •Ability to discuss and support customer requirements across product lines and engage technical specialists early to drive optimal outcomes. •Proven track record of analyzing territory sales data, forecasting accurately, and managing pipeline health. •Outstanding relationship management and account development skills. •Experience using Salesforce.com (SFDC CRM) to manage accounts, opportunities, and forecasts. •Self-motivated, with the ability to work both independently and collaboratively in a fast-paced, dynamic environment. • Ability to travel within the stated territory within extended Raleigh area. Overnight travel is expected to be less than 25% of the time. Compensation and Benefits The base salary range estimated for this position in Columbus, Ohio is between 90,000 to 125,000. This position is eligible to receive a sales commission based on individual performance in accordance with company policy. We offer a comprehensive Total Rewards package our U.S. colleagues and their families can count on, which includes: •A choice of national medical and dental plans, and a national vision plan, including health incentive programs •Employee assistance and family support programs, and tuition reimbursement •At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy •Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Manage clinical operational and quality aspects of studies, develop clinical tools, and ensure timely and compliant delivery of clinical data. | Requires 8+ years of experience in clinical trial management, knowledge of ICH GCP, FDA guidelines, and therapeutic experience in Ophthalmology, Rare Disease, Sleep, or Psychiatry. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Summarized Purpose: Accountable for achieving the final clinical deliverable (usually clean data from valuable patients as specified in the study protocol) within the time period specified in the contract with the customer. Interprets data on project issues and makes good business decisions with support from expert team members or line manager. Works to ensure that all clinical deliverables meet the customer's time/quality/cost expectations. Maintains profitability by ensuring clinical activity is conducted within contract scope, through efficient management of the clinical team. Typically works on projects of low to moderate complexity and as part of a team of CTMs. Key responsibilities: Manages all clinical operational and quality aspects of allocated studies, of low to moderate complexity, in compliance with ICH GCP. In accordance to project specific requirements, may assume Clinical Study Manager (CSM) responsibilities on small and/or less sophisticated projects. Develops clinical tools (e.g. Supervising Plan, Monitoring Guidelines) in conjunction with the Data Quality Plan. Contributes to the development of the Master Action Plan (MAP) for providing clinical related documents. Ensures timely set up, organization, content and quality of the relevant sections of the Trial Master File (local and central). May participate in the design and development of CRFs, CRF guidelines, patient informed consent templates and other protocol specific documents as the need arises. Collaborates with the project manager to prepare, organize, and present at client meetings, including bid defense and hand-off meetings. Collaborates with the clinical team and other departments as needed to meet deliverables of the project. Regularly communicates with the team and leads team meetings to ensure that timelines, resources, interactions, and quality are maintained. Responsible for the implementation and training of standardized clinical monitoring processes within the study and according to corporate standard policies. Responsible for the timely archiving of documents and study materials for the department. Ensures achievement of the final clinical deliverable within the contractual time period specified by preparing and supervising clinical activity timelines and metrics, providing status updates to the project manager, regularly reviewing projects using tracking and management tools, implementing recovery actions, reviewing supervising visit reports, and managing CRF collection and query resolution. Continuously monitors or co-monitors clinical trials to assess performance and ensure contractual obligations are met. In smaller regions, may routinely conduct Accompanied Field Visits (AFVs) and be accountable for project financials. May connect with study sites regarding issues such as protocol, patient participation, case report form completion and other study-related issues. May coordinate all start-up activities and ensures that timely ethics committee and regulatory submissions (if appropriate) are addressed. Ensures that crucial document quality meets the expectation of Regulatory Compliance Review. Reviews and follows up on all questions raised by the ethics committees. May provide input into preparation of forecast estimates for clinical activities. Responsible for clinical resource management, assignment, delegation of clinical responsibilities and identification of additional resource requirements. Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years). PREFERRED therapeutic indication experience: Ophthalmology*, Rare Disease, Sleep, and/or Psychiatry (*Ophthalmology specific: General ophthalmology, Diabetic Macular Edema & Geographic Atrophy). PREFERRED experience level: 3+ years of CTM experience (North America) + global gCTM experience +/- biotech experience Knowledge, Skills and Abilities: Good leadership skills, effective at mentoring and training, and capable of motivating and integrating teams Good planning and organizational skills to enable effective prioritization of workload Solid interpersonal and problem solving skills to enable working in a multicultural matrix organization Capable of working effectively in a changing environment with sophisticated/ambiguous situations Familiarity with the practices, processes, and requirements of clinical monitoring Good judgment and decision making skills Effective oral and written communication skills, including English language proficiency Capable of evaluating workload against project budget and adjusting resources accordingly Sound financial acumen and knowledge of budgeting, forecasting and fiscal management Strong attention to detail Solid understanding of relevant regulations e.g. ICH/GCP, FDA guidelines, etc. Good digital literacy to effectively use automated systems and computerized applications such as Outlook, Excel, Word, etc. Working Environment: PPD, a part of Thermo Fisher Scientific, values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Able to work in non-traditional work environments. Able to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments. This role requires independent travel up to 20%, inclusive of traveling in automobiles, airplanes, and trains. Our 4i Values: Integrity – Innovation – Intensity – Involvement If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, submit your application – we’d love to hear from you! Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
The Sr. Specialist completes operational processes to optimize daily activities and performance within the biotech organization. This includes leading planning, development, oversight, analysis, and execution of key operational processes. | Candidates should have a bachelor's degree or equivalent and at least 6 years of relevant experience, particularly in clinical trial operations. Strong project management skills and a solid understanding of the drug development process are essential. | Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Discover Impactful Work: The Sr. Specialist, Biotech Solutions Partnership Enablement completes operational processes to optimize daily activities and performance to engage at all levels of the sector wide biotech organization. Contributes to the prioritization of initiatives supported or led by the team. Leads the planning, development, oversight, analysis and execution of key operational processes. A day in the Life: Prepares reports, presentations and other content needed for business updates. Develops content for client meetings (i.e. engages with clients to schedule meetings, prepares for governance, partnership meetings, collection of sector level metrics and data). Leads client meeting planning for large conferences Facilitates relationship management & coordination across the sector. Drives technical or process integration. Participates in high-profile partnership pursuit initiatives Manages workstreams associated with partnership implementation and other strategic initiatives Develops varied support materials, presentations, and/or tools to support department's remit and strategies. Leads initiatives to develop, optimize and improve processes, associated systems/applications, training and communications. Works with the Biotech Portfolio Leads to support their partnership needs – i.e. Initiatives, process optimization, tool development, meeting support, etc. Leads and manages workstreams to stand up new operating models, or ways of working within our key partnerships to support evolution and growth. Manages and facilitates meetings, with client engagement, to support the biotech sector both virtually and face to face. Project manages small to medium-scale process improvement initiatives. Identifies and collates information required to assess compliance with processes and to prioritize business process improvement needs. Performs special projects, assignments and administrative tasks per business needs across the sector. Collaborates to strategically problem solve and process improve with key sector level team members. Performs proactive and root cause analyses to assess areas of success and opportunities for improvement within our partnerships. Education Bachelor's degree or equivalent and relevant formal academic / vocational qualification In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Experience Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 6+ years). Hands on experience and knowledge of clinical trial operations Previous project management experience is a plus Previous experience supporting industry conference meeting planning is a plus Knowledge, Skills, Abilities Understanding of clinical research and the drug development process Experience working in a fast-paced environment managing multiple deliverables Project management experience organizing teams, managing a timeline, and leading team to deliver results Strong understanding of process improvement fundamentals. Solid investigative and analytical skills. Self-starter with the ability to be proactive in collaboration with senior leaders and project teams Strong negotiation skills. Proven understanding of clinical management technology and systems, and strong computer skills. Strong executive presence and ability to work with leadership to proactively drive solutions. Effective judgment, decision making, critical issue, and risk management skills. Effective oral and written communication skills including the ability to communicate in English, both orally and in writing. Strong social skills and problem-solving ability. Capable of directing and promoting collaboration in a multi-disciplinary and/or multi-cultural team setting. Strong attention to detail. Strong leadership and organizational skills. Experience leading projects and timelines Ability to work independently with little guidance in a dynamic environment. Thorough understanding of regulatory guidelines and directives. Strong creative and critical thinking skills. Physical Requirements / Work Environment Must be able to work 8 hours a day sitting or standing at a desk. Remote position, some travel may be required. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. *This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response. Compensation and Benefits The salary range estimated for this position based in North Carolina is $60,000.00–$100,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Perform on-site installation, maintenance, and repair of analytical instruments, primarily chromatography and mass spectrometry devices, while ensuring high customer satisfaction. | Bachelor's degree in sciences or engineering, 3+ years of hands-on experience with analytical equipment, and ability to travel and lift medium to heavy loads. | Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As our new Engineer, you will be delivering routine service activities for the Unity Lab Services Chromatography Service group. It is a dedicated field-based role supporting our customers on-site on a wide product range, but mainly focusing on Liquid Chromatography (HPLC) and Mass Spectroscopy (MS) Instruments. You will primarily focus on delivering Preventive Maintenance, Installation- and Services repairs within Clinical Service Team for the purpose of achieving: The highest levels of customer satisfaction (Customer Allegiance Score). Accurate and timely maintenance and qualification visits. Lowest repeated call rates post-maintenance. Working as part of the dedicated Service team, you will take part in providing marked-leading on-site services exceeding customer’s expectations every single day. Our Organization: This role sits within our Unity Lab Service (ULS) organization, which provides a single source for integrated lab service, support, and supply management. Our customized service offerings and outstanding services have the flexibility and experience to uniquely address our customer’s business needs. Whether they are looking to arrange for service on a single instrument or are seeking resources to handle entire labs, there is a solution to meet their business requirements. Territory: This role includes a company fleet vehicle; relocation assistance is not provided. Candidates must live approximately one hour of San Juan Capistrano, CA. Responsibilities: Perform on-site installations, repairs, maintenance, qualifications, and validations. Customer-facing, working in conjunction with other ULS teams and Sales. Use customer management software to review service calls, handle parts inventories, and complete job tasks. Listen to the customer, review their documents, and inspect the instrument to resolve nature and scope of problem. Analyze and review inspection findings to resolve source of problem, and recommend repair, replacement, or other corrective action. Analyzes system chemistry and use instrument reports to diagnose technical or application problems. Work with specialists, engineering, customer service, and other personnel to expedite repairs and drive quick resolution. Establish and maintain a communication link between the customer and the company to help ensure that effective service is provided. Provide customer instrument familiarization instruction on the accurate use and maintenance of their instruments. Other duties may be assigned. Knowledge, Skills, and Abilities pertinent to perform role functions: Must have strong interpersonal and effective communication skills. Ability to diagnose and resolve problems on mechanical, and optical instrumentation in a clinical laboratory environment. Read, interpret, and analyze component layout drawings, schematics, assembly drawings, wiring and labeling diagrams. Basic instructional abilities to provide customer familiarization instruction. Prioritize clinical customer requirements and establish realistic schedules to meet requirements. Produce clear, detailed, and concise documentation and customer reports. Work independently and as part of a group, to accomplish individual and team objectives as well as resolve routine customer concerns. Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation, and Involvement. Maintain a valid driver’s license, available to travel overnight up to 50% and weekend work may be required. Minimum Education and/or Experience requirements Bachelor’s Degree in Sciences, Engineering, Electronics, or equivalent work experience. 3+ years hands-on experience servicing analytical equipment gained either as an Engineer, application specialist or working as a Scientist in a laboratory. Ideal candidate would be proven repair, maintenance, and installation of Mass Spectroscopy (MS). Specific Scope Data Management of assets found at customer site. Responsible for installed customer base at a designated clinical customer site. Responsible for individual field Inventory up to $10,000 monthly average total as well as maintain and handle a dedicated site inventory. Physical/Environmental requirements: (1) Physical Activities: Ability to safely lift 50 Lbs with assistance on occasion and carry 25-30 Lbs continuously throughout the day. Ability to bend, squat, stretch, and reach daily in a service function. (2) Level of Physical Requirements: Medium to Heavy work. (3) Level of Visual Acuity: Close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. (4) Environmental Conditions: Risk of exposure to toxic or caustic chemicals, risk of electrical shock, moving mechanical parts, fumes, airborne particles, radiation, and vibration. The noise level in the work environment is typically moderate. What we offer: Excellent career progression opportunities with a large and growing global employer. High quality training and mentoring. Competitive salary, plus performance bonus & full benefits package. Company car. Compensation and Benefits The hourly pay range estimated for this position based in California is $40.06–$60.08. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards Compensation and Benefits The hourly pay range estimated for this position based in California is $40.06–$60.08. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Supervise and coordinate clinical operations teams, ensure timely and quality delivery of clinical trials, manage resources and budgets, and develop policies and strategies for clinical development. | Bachelor's degree in a science-related field, 12+ years of clinical research experience including remote and all study phases, line management experience, strong leadership, and knowledge of regulatory guidelines. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as Director Clinical Operations – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years. As part of our expert team, you’ll have the opportunity to ensure operational excellence that makes a real difference in organizational performance. As Director Clinical Operations, you will provide strategic direction, leadership, and management within an area of a region to secure the successful completion of clinical deliverables within assigned studies. This includes training and managing staff to contribute to the successful delivery of clean data from evaluable patients within project parameters of time, quality, and cost. You will provide direct supervision, support, training, and mentoring to your staff regarding all general aspects of the Clinical Team Manager (CTM) and Clinical Manager roles. You will be responsible for performance assessments and annual reviews of your direct reports. You will assist in resource utilization, policy development, and implementation of goals by working with leadership in all functional areas on the continuous development of business processes to support cross-functional teams, ensuring work is uniform, complete, and managed appropriately within the assigned functional area. In developing regions, your responsibilities may include oversight of all deliverables within a country/region, including participation in business development activities. What You’ll Do: • Supervise and coordinate departmental functions, including mentoring managers in day-to-day activities and responsibilities related to the clinical deliverables. Ensure the clinical teams are provided with the necessary support and resources to successfully deliver clinical deliverables, e.g., oversee study start-up, monitoring and site management deliverables. At a country level, may liaise with other functional departments to ensure delivery of projects to clients and contribute to feasibility projects • Ensure the timely execution of clinical deliverables with a focus on quality deliverables. In those cases, develop and drive the specific and overall projector program strategies to ensure optimum performance and achievement of annual plans and targets. Facilitate meetings to identify potential risks and work with the clinical team to develop and communicate contingency plans. Ensure risks to clinical deliverables and potential solutions are communicated through appropriate escalation pathways. Review and assess clinical project or program finances and ensure risks are escalated appropriately with any information necessary for a contract modification • Manage department resource levels including hiring and promoting, as appropriate. Participate in resource calls and ensure teams are provided with adequate levels of appropriately qualified resources • Induct new managers to PPD. Provides performance appraisals, evaluate and allocate bonuses and merit increases, as appropriate. Develop and motivates through goal setting, ongoing feedback, formal evaluation, and effective delegation of decision making. Ensure staff is trained and mentored according to company policies and procedures. Develop, implement and review key performance metrics • Manage the overall budgeting activity of the assigned group(s) - annual and long-range forecast • Participate in global and/or cross-functional initiatives and process improvement projects Education and Experience Requirements: • Bachelor's Degree in a science related field. • Significant clinical research experience (comparable to 12+ years) including remote and clinical monitoring and experience in all phases of study life cycle, including start up, interim and close out. • Line management experience appropriate to the size and complexity of the clinical management group in the designated country/region. • Strong leadership skills. • Valid Driver's License. • Valid Passport. In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: • Advanced leadership and management skills • Excellent judgment and decision making skills • Excellent interpersonal and problem solving ability • Expertise in negotiating and strong organizational skills • Excellent oral/presentation and written communication skills in the native language and in English • Ability to perform tasks required of a functional staff • Ability to successfully network with other Divisions (departments) where necessary • Strong knowledge of budgeting, forecasting and fiscal management • Demonstrated expertise in leading, motivating and integrating project teams • Self-motivated and possess good interpersonal skills and projects a positive attitude • Ability to effectively teach required skills • Excellent coaching and mentoring skills • Knowledge and understanding of clinical development regulatory guidelines and Directives • Ability to work effectively in a matrix organization Working Conditions and Environment: • Work is performed in an office environment with exposure to electrical office equipment. • Occasional drives to site locations, frequent travels both domestic and international. Why Join Us? When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference. Apply today to help us deliver tomorrow’s breakthroughs. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Leading and managing a large field service organization to ensure operational excellence, customer satisfaction, and profitable growth. | Proven management experience in a fast-paced service environment, leading remote teams, with strong commercial insight, international experience, and ability to manage P&L. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description The Sr Director/General Manager will guide a successful Field Service organization to deliver service and operational excellence. This role involves driving organic revenue growth and profitability in the Instrument & Enterprise Services (IES) portfolio for EMEA. The organization features Tech Support, Field Service Engineering, and Sales functions. Primary goals focus on supporting IES service offerings while delivering high service levels, great customer happiness, and growing service margins through improved efficiency and increased customer share of wallet. You will work closely with key IES, Divisional, and corporate partners to ensure effective delivery of our service commitments and meet customers’ requirements. Managing annual service revenue exceeding $208 million, you will lead 6 direct reports and roughly 660 Field Service staff and supervisors. This role reports to the Vice President, Global Instrument Service. This role can be based remotely (working from home) anywhere in Europe. Regular international travel will be required - up to 50% of working time, including overnight stays. What will you do? • Lead and manage the EMEA Field Service teams to ensure flawless execution of service operations and customer happiness. • Foster collaboration among teams from various areas to identify key objectives and ensure their successful implementation in the EMEA region. • Build and implement strategies to drive growth and take advantage of opportunities for increased profitability in the market. • Analyze complex problems and formulate clear strategies and solutions to drive business success. • Foster and advocate Thermo Fisher Scientific's 4i values of Integrity, Intensity, Innovation, and Involvement. • Travel up to 50% to engage with customers and provide leadership support. How will you get here? • A Bachelor or Master’s Degree is required, or the equivalent work experience and skills. • Proven experience in management and leadership roles in a fast-paced service environment, leading remote teams. • Outstanding verbal and written communication skills, with an advanced level of English language. • Solid commercial insight and the capability to spot and chase growth opportunities. • Demonstrated ability in an Applied Industry, including a background in service operations, marketing, sales, and business development. • Demonstrated success managing a P&L, and leading businesses to profitable growth and market share penetration. • Ability to recognize customers’ needs and offer solutions that surpass expectations. • Experience and proven ability to work efficiently in an international environment. • Experience working in a multinational company with demonstrated ability to lead effectively and achieve results in a highly matrixed and multi-culture operating environment. • Ability to analyze and assimilate complicated problems to determine effective strategies. • Dedication to Thermo Fisher Scientific's values and a strong focus on excellence. What’s in it for you: We offer competitive remuneration, an annual incentive plan bonus scheme and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
Support and develop applications for high-purity filtration and purification solutions in semiconductor and related markets, providing technical expertise and customer support. | Experience in semiconductor, battery, or microelectronics industries, with strong communication, data analysis, and process optimization skills. | Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Location: Remote in Germany, France, or the UK Discover Impactful Work We are seeking a Senior Field Applications Engineer (m/f/d) to support and expand our presence in the semiconductor, battery, microelectronics, and solar cell markets. In this highly visible, customer-facing role, you will operate at the intersection of technology innovation, applications development, and business development. You will serve as a Subject Matter Expert for high-purity filtration and purification solutions—helping customers integrate our technologies into complex production workflows involving ultrapure water, chemicals, and slurry processes. Your technical expertise and consultative approach will be essential as we continue to enter and grow in this strategic market segment. This position is ideal for someone who is passionate about technology, enjoys building new customer relationships, and thrives on solving sophisticated technical challenges. A Day in the Life: Act as a trusted advisor to semiconductor, battery, and microelectronics customers. Develop and implement applications that optimize filtration and purification workflows. Analyze processes, identify improvement opportunities, and propose high-impact solutions. Support new product introductions and guide customers through integration and validation. Troubleshoot complex technical issues and deliver clear, actionable recommendations. Identify and engage new customers with a focus on opening doors rather than high-volume selling. Represent Thermo Fisher at key industry congresses, exhibitions, and technical events. Strengthen customer relationships through continuous technical support and follow-up. Work cross-functionally with product management, R&D, and commercial teams. Provide customer insights that shape future technologies and market strategy. What to expect: Approx. 20–25% travel across Europe. Collaborating closely with internal and external stakeholders to achieve strategic growth goals. Working independently while being part of a global, multidisciplinary team. Supporting new applications development and process improvement initiatives. Keys to Success: Education Degree in Physics, Materials Science, Chemistry, Electrical Engineering, or a related technical field. Experience Proven experience in semiconductor, battery, or microelectronics industries. Expertise in semiconductor or battery processing, device physics, and high-purity workflows. Experience with microelectronics, chip manufacturing, battery production, or solar cell processes. Knowledge, Skills, Abilities Strong communication and presentation skills to explain complex concepts clearly and persuasively. Customer-focused mindset with the ability to build and maintain long-term relationships. Proficiency in data analysis, process optimization, and workflow development. Familiarity with laboratory operations, quality control procedures, and related software systems. Ability to operate independently while effectively collaborating across teams. Competencies Technical leadership and consultative selling. Strategic and analytical thinking. Strong initiative and adaptability. Collaboration and cross-functional teamwork. Results-oriented approach with attention to detail. Benefits: We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status
The National Applications Specialist will develop mass spectrometry-based methods for clinical research and toxicology applications. They will also train sales and customers on workflows and support collaborations with key opinion leaders. | Candidates should have an MS/Ph.D. in a relevant science field or a bachelor's degree with 5+ years of experience. Practical experience in liquid chromatography or mass spectrometry and strong communication skills are essential. | Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials Job Description By joining Thermo Fisher Scientific, you will engage in meaningful work that influences the world positively. Work alongside our colleagues who live our Mission daily to help customers improve health, safety, and cleanliness globally. We supply our worldwide teams with the tools necessary to reach personal career aims while advancing science. Our work addresses critical challenges such as environmental protection, food safety, and cancer research. Location/Division Specific Information The National Applications Specialist holds a specialized position within the Instrument Services Business Unit and will support Clinical Accounts identified within the Strategic Accounts Program. This role focuses on the advanced technology of mass spectrometry and its use in life science research, covering clinical research and toxicology applications. Discover Impactful Work The National Applications Specialist will act as an expert resource for Thermo Fisher Scientific and our Clinical Strategic Accounts. They will use scientific expertise and experience to discover important application needs that help customers advance their clinical research, biomarkers, targeted protein analysis, genetic biochemistry, and toxicology. We seek a motivated and conscientious individual who cares deeply about science, mass spectrometry, and advancing human health. This person will possess strong interpersonal and communication abilities for the position. They must work effectively on their own and with a diverse team of peers, commercial sales, and marketing. The candidate should flourish in a rapid, dynamic, and stimulating environment focused on innovative mass spectrometry technology. A Day in the Life Develop mass spectrometry based (LC-MS/MS) methods/workflow for clinical research or toxicology applications. Build and complete experiments to support New Product Introduction. Support collaborations with key opinion leaders from application perspective and leverage data/results from such collaborations for marketing collateral. Train sales and/or customers on our workflow and deliver key product propositioning information. Interact with the global commercial teams to support pre- and post-sales requirements. Keys to Success Education MS/Ph.D. in Science (chemistry, biology, or a related field) or equivalent experience is preferred. Bachelor’s degree in Science (chemistry, biology, or a related area) with 5+ years of experience. Experience 5+ years of practical experience in liquid chromatography or mass spectrometry along with proficiency in developing methods and applications for small and/or large molecules. Hands-on practical knowledge of sample preparation for complex matrices such as plasma/serum, oral fluid, urine, and/or whole blood. Extensive understanding of clinical research and toxicology analytical industries is preferred. High comfort level of interacting, discussing, and presenting to internal/external customers. Knowledge, Skills, and Abilities Excellent written and verbal presentation skills. Demonstrated ability to pick up new technologies quickly and troubleshoot independently. Prove capabilities to develop credibility and network in building strong, positive professional relationships. Able to operate effectively within a complex organizational structure alongside cross-functional teams. Up to 50% of domestic travel with occasional spikes to 75%. Compensation and Benefits The salary range estimated for this position based in California is $103,100.00–$130,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Provide technical support, installation, maintenance, and training for chromatography and mass spectrometry equipment at customer sites. | Bachelor's in chemistry or related field, 2+ years supporting chromatography and mass spectrometry equipment, physical ability to lift 40 lbs, willingness to travel. | Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. Division Unity Lab Services, a part of Thermo Fisher Scientific, provides integrated solutions, instrument, and enterprise services to our customers. The Field Service Engineer is responsible for managing all aspects of field service support and customer relationship management including but not limited to: installation, repair, preventative maintenance, and instrument qualification. How You Will Make an Impact: Field Service Engineers provide technical support and assistance, ensuring the efficient performance of equipment and systems. You will work directly with customers to address their needs, ensuring customer satisfaction and product efficiency. Key Responsibilities: • Carry out Installation, maintenance and training of Chromatography and Mass Spectrometry product in a professional, reliable, and customer-orientated manner • Responsibility for meeting customer SLA and internal KPI objectives • Ensuring customer satisfaction in all aspects of services provided • Share experience and standard approach of product services and applications with colleagues. Contribute to knowledge base to allow continued improvement of work efficiency and effectiveness • Assist the Commercial Team with technical information, training, and demonstrations • Accurately document field service activities, including installation report and service work report, and timely submit through the required system Minimum Education & Experience • Bachelor’s degree in analytical chemistry, chemical engineering, or equivalent • Preferred hands-on experience as a field service engineer or scientist/chemist in a lab setting supporting Chromatography (liquid/gas/ion) and Mass Spectrometry equipment systems at various customer labs • 2+ years of experience with Chromatography (liquid/gas/ion) and Mass Spectrometry equipment systems, e.g. installation, preventative maintenance, fixing, operation, etc.) Knowledge, Skills, Abilities • Analytical troubleshooting and problem-solving abilities. • Interest in technology and IT trends. • Knowledge of electron microscopes is an advantage. Physical Requirements / Work Environment • Must be available to travel on a daily and up to 20% overnight within territory ( PA & NJ) • Able to lift 40 lbs. • Able to stand for long periods of time • Able to work overtime • Valid Driver’s License Required, and be able to travel into DOE, DOD, and National Laboratories • Able to successfully pass federal background checks Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Supports and executes quality and compliance processes while facilitating the tracking and reporting of activities. Assists staff in researching issues and maintaining reports related to quality and compliance activities. | A bachelor's degree or equivalent is required, along with 0 to 2 years of relevant experience. Strong communication, organizational, and problem-solving skills are essential for this role. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Summarized Purpose: Supports and executes quality and compliance processes. Facilitates the tracking and reporting of activities and tasks. Maintains tools and materials, and offers expertise to advance the vision of the department. Essential Functions and Other Job Information: Assists staff in researching issues, tracking metrics, and maintaining reports and documentation related to quality and compliance activities and tasks. Facilitates quality and compliance processes and ensures appropriate execution and completion. Provides input into various initiatives and supports process/quality improvement projects on behalf of the department. Communicates with representatives within the department to ensure quality and timelines are maintained with respect to compliance activities (e.g., client audits, CAPA and/or procedural documents). Qualifications: Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: • Strong oral and written communication skills • Solid organizational and time management skills • Effective problem solving skills • Strong attention to detail • Ability to work independently as required • Strong computer skills; ability to learn and become proficient with appropriate software • Ability to multitask and prioritize competing demands/work load with supervisor input • Proven adaptability Management Role: No management responsibility Working Conditions and Environment: • Work is performed in an office environment with exposure to electrical office equipment. • Occasional drives to site/office locations with occasional travel both domestic and international. • Physical Requirements: • Frequently stationary for 6-8 hours per day. • Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. • Frequent mobility required. • Occasional crouching, stooping, bending and twisting of upper body and neck. • Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. • Ability to access and use a variety of computer software developed both in-house and off-the-shelf. • Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. • Frequently interacts with others to obtain or relate information. • Works independently with moderate guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of intense concentration. • Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multitask. • Regular and consistent attendance. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Supports and develops procurement strategies, manages supplier relationships, and leads process improvements within the division. | Requires extensive experience in procurement, sourcing, negotiation, and supply chain management, with a focus on global sourcing and electronic sourcing tools. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description The Senior Procurement Partner – (Filtration and Separation Division) supports the development of multi-year strategies and business plans for the Division. Leads the execution of initiatives and programs within the Division that deliver results in line with short- and long-term goal. Aligns internal and external partners and cross-functional internal teams to advance key business drivers, such as supply continuity, quality, cost and operational performance. Mitigates risk, uses technology, improves processes and systems, and reduces overall cost of ownership and acquisition Scale of Responsibilities • Supports and promotes the internal business groups with supplier/supply chain rationale and direction • Delivers on key objectives (Annual Operating Plan - AOP), delivery, quality, service, cost, innovation, and growth commitments for Division Procurement Monitors operational supplier metrics to deliver objective “Supplier Relationship • Responsible for monthly Value Capture reports, monthly communication plan on initiatives impacting the region • Serves as point of escalation for sites with supplier issues; manage resolution with appropriate functions • Drives process optimization Technical Responsibilities • Supports regulatory compliance activities: internal tracking systems, audit requirements, internal change controls, etc. • Collaborates with Site to gather Category Strategy and Sourcing requirements, gain sign-off on supplier selections and awards • Rationalizes and uses the vendor base on a category basis, measure and improve "compliance" to the corporate contracts Leadership Responsibilities • Provides strategic leadership and direction to the operational (site) procurement groups to support overall goals for performance including Right First Time (RFT), On Time in Full (OTIF), Purchase Price Variance (PPV) savings targets, and Quality Assurance • Partners with key internal functions (e.g., COE’s ) to ensure categories strategies will be identified and implemented In accordance with COE’s Support and implement category strategy using SSMF Methodology • Mentors and develops staff through coaching and development, implements talent initiatives to improve Employee Involvement Survey results How will you get here? Education • A Bachelor’s Degree in Supply Chain/Materials Management, Business Logistics or a related area or equivalent; MBA preferred Experience • 10+ years of procurement / category management experience • 3+ years’ experience of negotiation skills and formulating the business requirements for a commercial trade contract • 3+ years’ experience of global sourcing for a global multinational manufacturing company and leading Global Value Sourcing projects, “Cradle to Grave” • 3+ years’ experience with the usage of electronic sourcing tools for RFI, RFQ, Reverse Auction (ARIBA) • Minimum of 5 years of progressive experience in commodity sourcing or direct project sourcing and management or purchasing and commercial management • Experience from a project management role under a consultancy organization or a facility manager role under a multinational company is desired • Experience with low cost sourcing and supplier quality assessment. Knowledge, Skills, Abilities • Familiar with the customer bidding process and suppliers in a commercial pharma contracting industry is a strong plus • Demonstrated success in developing and fostering relationships with suppliers while driving lower costs, superior performance and continuous improvement • Be able to negotiate and write supply agreements • Excellent people skills, project management skills, good business knowledge and a teammate • Proactive and result oriented • Ability to work in multi-tasking and a multi-cultural environment Benefits: We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.” Compensation and Benefits The salary range estimated for this position based in Severní Karolína is $118,100.00–$177,200.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: • A choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Create tailored applications specifically for Thermo Fisher Scientific with our AI-powered resume builder
Get Started for Free