Thermo Fisher Scientific

Thermo Fisher Scientific

20 open positions available

3 locations
1 employment type
Actively hiring
full-time

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Thermo Fisher Scientific

Production Customer Service - CSRII

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$Not specified

The Production Customer Service Representative provides outstanding service to Production customers and internal clients, ensuring timely delivery and accurate shipments. This role involves engaging with multiple internal departments to resolve issues and support production operations. | Candidates should have confirmed experience in a Fisher Scientific call center and possess excellent problem-solving skills. A high school diploma or equivalent is required. | Work Schedule First Shift (Days) Environmental Conditions Office Job Description As a member of the Thermo Fisher Scientific Team, you will carry out important work, such as assisting customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact! We will support you in achieving your career goals every step of the way. How will you make an impact? What will you do? The Production Customer Service Representative’s role is to provide outstanding service to Production customers and internal clients to achieve business goals and objectives which include timely delivery and accurate shipments with required quality documentation. Communication occurs via phone and email. Key Responsibilities: Engage multiple internal departments such as Third-Party Purchasing, Operations, Logistics, and Production Products and Services to ensure timely and accurate shipment of products and issue resolution. Adhere to schedule and maintain reliable and punctual attendance, meet or exceed efficiency and quality standards defined in annual goals, and complete all other duties as assigned. Stay informed of and follow new processes, system changes, procedural updates, and initiatives within the company. Use PPI Process improvement tools to identify, own and implement customer service related process improvements. Support the Production Operations team in the execution of orders to meet production customer requirements (Delivery, Deduct & Hold, Quality Documentation, etc.) How will you get there? Knowledge, skills, and experience Confirmed experience in a Fisher Scientific call center, VAS team experience & Deduct & Hold experience preferred Possess excellent problem solving skills to take the appropriate course of action and provide a solution to the customers. Possess an exceptional attention to detail and be able to identify gaps in procedures. Collaborate with the management team to improve existing processes. High school diploma or equivalent required

Customer Service
Problem Solving
Attention to Detail
Communication
Process Improvement
Collaboration
Order Execution
Quality Documentation
Logistics
Operations
Production
Third-Party Purchasing
Efficiency Standards
Schedule Adherence
Issue Resolution
Team Support
Direct Apply
Posted 2 days ago
Thermo Fisher Scientific

Senior ICF Medical Writing Project Manager

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$90K - 130K a year

Lead and manage medical writing projects including timelines, budgets, compliance, and cross-functional collaboration. | Experience in medical writing or clinical project management, preferably in pharmaceutical/CRO industry, with strong project management and regulatory knowledge. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific offers impactful work globally, enabling customers to improve health and safety. We have a vacancy for a Senior ICF Medical Writing Project Manager based in the United States. Discover Impactful Work: Lead ambitious initiatives that craft the future of clinical research. Your expertise will enable us to deliver flawless Informed Consent Forms (ICFs) and other critical documents, ensuring outstanding quality and compliance. A day in the Life: Develop project timelines, standards, budgets, and forecasts. Collaborate with cross-functional teams to meet deliverables. Monitor timelines and provide status updates. Identify and resolve client management issues. Ensure compliance with quality processes. Keys to Success: Proven project management skills. Strong planning and organizational abilities. Excellent interpersonal and communication skills. Ability to work independently and under pressure. Education Prefer BS/BA in a scientific field with 5 years' experience, or an advanced degree with 3 years' experience. Experience Experience managing medical writing or clinical projects. Pharmaceutical/CRO industry experience preferred. Advantageous to have experience in regulatory and/or plain language medical writing. Knowledge, Skills, Abilities Solid project management, budgeting, and forecasting skills. Effective problem-solving and decision-making abilities. Proficient in global and regional regulatory guidelines. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Project Management
Budgeting
Forecasting
Regulatory Guidelines
Medical Writing
Pharmaceutical Industry Knowledge
Direct Apply
Posted 2 days ago
Thermo Fisher Scientific

General Management Summer Associate

Thermo Fisher ScientificWaltham, MAfull-time
View Job
Compensation$114K - 114K a year

Lead site or business unit operations through strategic vision and day-to-day management, completing rotational roles to develop general management competencies. | MBA candidate graduating 2026-2027 with 3+ years post-undergrad experience in STEM or Life Sciences, 1+ year managing direct reports, strategic leadership, and strong interpersonal skills. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. Our team is committed to making a difference in our organization, for our client partners and the patients we serve. We seek individuals with proven competencies and strong character to help lead our organization now and into the future. The impact you'll make… A General Manager at Thermo Fisher Scientific leads a site, business unit or region and has ultimate accountability for setting the long-term vision and strategy and driving the day-to-day operations to fulfill that strategy. The General Management Graduate Leadership Development Program (GM GLDP) is an accelerated opportunity to develop the vital competencies and gain the necessary experiences for a career as a General Manager at Thermo Fisher. • Product or Service Management • End-to-End Operations • Commercial Acumen • Balancing Business and Financial Levers GM GLDP participants will complete three, twelve-month role-based rotations that provide strategic direction while gaining proficiency with our diverse functional areas, business units, and regions. Learning opportunities will include: formal development sessions; dedicated Executive Mentorship; utilization of our Practical Process Improvement (PPI) methodology; and a network of outstanding LDP alumni. The General Management (GM) Summer Associate program is a 12-week internship crafted for MBA students and pipelines the GM GLDP. GM Summer Associates are matched to impactful projects based on their abilities, previous experiences and current business needs. All projects are developed by our Executive GM Leadership Team and have significant strategic and/or operating importance to the business unit to which they are assigned. Summer projects may align with the following functional areas: • Operations • Commercial & Sales • Research & Development • Product & Service Management • Customer Channels Compensation: Our MBA internships offer an hourly rate of $55.00. Additionally, a relocation stipend is offered in the amount of $5,000 if necessary. Students must be located 50+ miles away from the physical location of the internship to be eligible for the relocation stipend. Start Date & Location: The GM Summer Associate program is set to begin on June 1st, 2026 for a duration of 12 weeks, ending August 21, 2026. GM Summer Associates will be assigned to a Themo Fisher location based on business needs and their individual preferences. Individuals are responsible for finalizing housing and transportation prior to program commencement. Applicant criteria: • Graduate student completing an MBA degree between December 2026 and June 2027 with an Undergraduate degree in one of the following: Business, Biology, Bioengineering, Biomedical Engineering, Chemistry, Chemical Engineering, Economics, Industrial Engineering, Mechanical Engineering, Operations Management, Supply Chain, or related field of study. • 3+ years work experience post-undergraduate degree – ideally gained in large, forward-thinking, global organizations. Experience in Life Sciences or STEM-related industry required. • 1+ years experience managing direct reports. • Distinguished results demonstrating integrity, innovation, involvement, and intensity. • Consultative approach with internal and external partners and ability to cultivate ongoing, meaningful, positive relationships. • Prior experience setting strategy, leading impactful projects, defining budgets, and direct management / development of people and teams. • Energized through championing change, driven in getting results, and agility in navigating ambiguity in a fast paced environment. • Confident applying Key Performance Indicators for effective forecasting and propelling continuous improvement. • Ability to influence colleagues and leaders at all levels of a matrixed environment. • Excellent interpersonal communication skills with a high degree of emotional intelligence and strong executive presence. • Geographic flexibility is required both during and upon completion of the program. If this sounds like you, we'd love to hear from you! To qualify, applicants must be legally authorized to work in the United States and should not require sponsorship (current or future) for employment visa status. Thermo Fisher does not offer employment in this position to holders of F-1, J-1, H-1, OPT, and CPT Visas for the purpose of obtaining practical experience.

General Management
Operations
Commercial Acumen
Product or Service Management
Strategic Planning
Leadership
Project Management
Financial Management
Verified Source
Posted 2 days ago
Thermo Fisher Scientific

Senior ICF Medical Writing Project Manager

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$90K - 120K a year

Lead and manage medical writing projects ensuring timelines, budgets, compliance, and quality standards are met through cross-functional collaboration. | Requires 3-5 years managing medical writing or clinical projects, preferably in pharmaceutical/CRO industry, with strong project management and regulatory knowledge. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Thermo Fisher Scientific offers impactful work globally, enabling customers to improve health and safety. We have a vacancy for a Senior ICF Medical Writing Project Manager based in the United States. Discover Impactful Work: Lead ambitious initiatives that craft the future of clinical research. Your expertise will enable us to deliver flawless Informed Consent Forms (ICFs) and other critical documents, ensuring outstanding quality and compliance. A day in the Life: • Develop project timelines, standards, budgets, and forecasts. • Collaborate with cross-functional teams to meet deliverables. • Monitor timelines and provide status updates. • Identify and resolve client management issues. • Ensure compliance with quality processes. Keys to Success: • Proven project management skills. • Strong planning and organizational abilities. • Excellent interpersonal and communication skills. • Ability to work independently and under pressure. Education • Prefer BS/BA in a scientific field with 5 years' experience, or an advanced degree with 3 years' experience. Experience • Experience managing medical writing or clinical projects. • Pharmaceutical/CRO industry experience preferred. • Advantageous to have experience in regulatory and/or plain language medical writing. Knowledge, Skills, Abilities • Solid project management, budgeting, and forecasting skills. • Effective problem-solving and decision-making abilities. • Proficient in global and regional regulatory guidelines. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Project management
Budgeting
Forecasting
Regulatory guidelines
Medical writing
Pharmaceutical industry knowledge
Verified Source
Posted 2 days ago
TF

Production Customer Service - CSRII

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$Not specified

The Production Customer Service Representative provides outstanding service to Production customers and internal clients to achieve business goals. This includes ensuring timely delivery and accurate shipments with required quality documentation. | Candidates should have confirmed experience in a Fisher Scientific call center and possess excellent problem-solving skills. A high school diploma or equivalent is required. | Work Schedule First Shift (Days) Environmental Conditions Office Job Description As a member of the Thermo Fisher Scientific Team, you will carry out important work, such as assisting customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact! We will support you in achieving your career goals every step of the way. How will you make an impact? What will you do? The Production Customer Service Representative’s role is to provide outstanding service to Production customers and internal clients to achieve business goals and objectives which include timely delivery and accurate shipments with required quality documentation. Communication occurs via phone and email. Key Responsibilities: Engage multiple internal departments such as Third-Party Purchasing, Operations, Logistics, and Production Products and Services to ensure timely and accurate shipment of products and issue resolution. Adhere to schedule and maintain reliable and punctual attendance, meet or exceed efficiency and quality standards defined in annual goals, and complete all other duties as assigned. Stay informed of and follow new processes, system changes, procedural updates, and initiatives within the company. Use PPI Process improvement tools to identify, own and implement customer service related process improvements. Support the Production Operations team in the execution of orders to meet production customer requirements (Delivery, Deduct & Hold, Quality Documentation, etc.) How will you get there? Knowledge, skills, and experience Confirmed experience in a Fisher Scientific call center, VAS team experience & Deduct & Hold experience preferred Possess excellent problem solving skills to take the appropriate course of action and provide a solution to the customers. Possess an exceptional attention to detail and be able to identify gaps in procedures. Collaborate with the management team to improve existing processes. High school diploma or equivalent required Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Customer Service
Problem Solving
Attention To Detail
Collaboration
Process Improvement
Communication
Order Execution
Quality Documentation
Direct Apply
Posted 3 days ago
Thermo Fisher Scientific

Activation Marketer - Bioprocessing

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$76K - 125K a year

Lead marketing activation efforts including trade shows, campaigns, and cross-functional collaboration to drive growth in bioprocessing business. | 5+ years marketing experience, preferably in B2B life sciences or related technical industry, with strong project management and communication skills. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Activation Marketer – Bioprocessing At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner, and safer. Every day, we support scientists and innovators who are transforming breakthroughs into reality. The Filtration and Separation Division (FSD) plays a vital role in that mission — empowering our customers in bioprocessing to accelerate innovation and scale production safely and efficiently. About The Role We are seeking a strategic, creative, and highly organized Activation Marketer to help drive awareness, engagement, and growth for our $120M+ Bioprocessing business across the U.S. and Canada. In this role, you will bring the FSD Division’s 2026 marketing vision to life — leading activation efforts that connect strategy to execution across campaigns, digital channels, and events. You will be a key player in accomplishing our marketing activation roadmap, ensuring consistent brand messaging, customer engagement, and measurable results across all touchpoints. Key Responsibilities • Trade Show & Event Leadership: Plan, coordinate, and implement Thermo Fisher’s presence at major bioprocessing industry events (e.g., BPI East, ACS-BIOT), including booth design, logistics, on-site branding, and integrated campaign messaging. • Campaign & Channel Activation: Develop and deploy monthly and quarterly email and social media campaigns tailored to strategic bioprocessing customers and prospects. Partner with global and regional teams to ensure alignment and message consistency. • Marketing Program Management: Track, manage, and report on campaign performance and budget adherence. Use data-driven insights to optimize activation plans for maximum return on investment. • Cross-Functional Collaboration: Work closely with the Bioprocessing Portfolio Manager, FSD Global Marketing, North American Sales, Data Analytics, and Salesforce lead generation teams to deliver integrated marketing initiatives that drive measurable pipeline growth. • Strategic Enablement: Support execution of FSD’s 2026 marketing pillars and long-term growth initiatives, ensuring that all activities align with divisional goals and customer needs. Qualifications • Bachelor’s degree in Marketing, Business, Communications, or related field required • 5+ years of marketing experience, ideally in B2B life sciences, bioprocessing, or a related technical industry nice to have, not required. • Proven success managing multi-channel campaigns, event marketing, and lead generation initiatives. • Strong project management and organizational skills, with the ability to manage multiple priorities in a matrixed environment. • Proficiency in Salesforce, marketing automation platforms, and social media tools. • Excellent written and verbal communication skills with a passion for scientific storytelling. Why Join Us You’ll be part of a team that’s shaping the future of bioprocessing — connecting innovative products and solutions with customers who are transforming the world of science and medicine. Thermo Fisher offers a collaborative culture, flexible work options, and career growth opportunities backed by industry-leading benefits. Compensation And Benefits The salary range estimated for this position based in Minnesota is $75,800.00–$125,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: • A choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Marketing campaign management
Event marketing
Lead generation
Project management
Salesforce
Marketing automation
Social media
Verified Source
Posted 3 days ago
TF

Business Analyst, Field Service Platform

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$90K - 120K a year

Manage ERP and field service systems operations, ensure data integrity, optimize workflows, develop reports, support training, and collaborate across teams to improve service operations. | Bachelor's degree, 5+ years supporting enterprise or service systems, experience with ERP and field service management systems, strong analytical and reporting skills, and ability to translate business needs into system requirements. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Job Title: Business Analyst, LED North America Service (Business Analyst III) Location: Remote (US), Eastern time preferred Position Summary The Business Analyst, LED North America Service is the primary business-side steward for ERP and field service systems, ensuring that our service operations run efficiently and effectively. This role combines hands-on system administration, data governance, and process optimization to enable field service teams and leaders to get the most out of our existing systems. As a trusted partner to IT and business teams, this role designs workflows that work within current system capabilities, maintains accurate and accessible data, develops actionable reports and dashboards, and drives user adoption through training, documentation, and support. Looking ahead, this role will play a key part in preparing the organization for a future ERP and service system upgrade, providing critical insight into business requirements, data structures, and process improvements. The ideal candidate thrives in a dynamic environment, takes initiative to optimize legacy systems, and enjoys making a measurable impact on business operations and service excellence. Key Responsibilities Systems Management & Support Serve as the business administrator and point of contact for ERP and field service systems used by the IES Laboratory Equipment service organization in North America. Lead day-to-day system operations, including user access, data integrity, and issue resolution, ensuring minimal disruption to business activities. Communicate business requirements, test and validate system changes, and ensure solutions meet operational needs. Find opportunities to streamline workflows and enhance user experience through process adjustments, automation, and improved reporting—within the existing system capabilities. Maintain system documentation, training resources, and user communications to support consistent and effective use. Data Management & Structure Maintain and govern key service master data, including employee, Authorized Service Provider (ASP), and field organization records such as territories, hierarchies, and inventory locations. Ensure data accuracy, consistency, and usability to support efficient service operations and reliable reporting. Define and enforce business rules for data entry, maintenance, and structure, partnering with users and IT to uphold data standards. Manage user access, roles, and permissions within service systems to ensure appropriate security and compliance with corporate governance policies. Monitor and audit data quality, proactively identifying and correcting issues that impact operational or reporting integrity. Process Design & Improvement Collaborate with Service, Marketing, Sales, Quality, and Manufacturing teams to evaluate and refine service-related business processes. Design practical, efficient workflows that align with system capabilities and business objectives, balancing process needs with system constraints. Translate business requirements into system changes or enhancements, supporting testing and validation before deployment. Lead process documentation, communication, and user enablement activities to ensure consistent adoption of new or improved processes. Find opportunities to automate routine tasks or reporting within existing tools to improve accuracy and efficiency. Reporting & Analytics Develop and maintain dashboards and standard reports that deliver clear, actionable insights for Service Management, Operations, and cross-functional partners. Define key performance metrics and ensure consistency of reporting across systems and business units. Validate data accuracy and completeness, coordinating with IT and data owners to resolve discrepancies. Translate data into business insights that inform decision-making and continuous improvement initiatives. Support business users in understanding and using reports to drive operational performance and service quality. Training & Documentation Develop, maintain, and deliver clear, practical training materials that help users effectively navigate service systems and processes. Conduct in-person and virtual training sessions, adapting content for diverse audiences across the region. Keep all user documentation and reference materials current with each release, process update, or organizational change. Provide ongoing user support and coaching to reinforce standard processes and consistent system use. Communicate system updates, process changes, and known issues to ensure transparency and minimize business disruption. Quality & Compliance Maintain system documentation, procedures, and audit readiness. Support internal and external quality audits by providing accurate records, reports, and system documentation. Monitor adherence to data governance, retention, and access control policies. Identify and document corrective or preventive actions related to data or process deviations. Promote a culture of quality and accountability in system use. Collaboration Act as the main liaison between the Service Organization, IT, and functional partners to align business needs with system capabilities. Collaborate with global teams across Marketing, Sales, Quality, and Manufacturing to ensure service processes and data structures integrate smoothly with broader business systems. Represent the Service Organization in projects related to new system functionality, integrations, or product introductions, ensuring business requirements are clearly defined and tested. Contribute insights and documentation to future ERP and service system upgrade initiatives, helping shape requirements and user readiness. Minimum Qualifications Bachelor’s degree in Business, Information Systems, Engineering, or related. 5+ years of experience supporting or administering enterprise or service systems in a global or matrixed organization. Hands-on experience with ERP systems and field service management systems (e.g., SAP, Oracle, Salesforce Service Cloud). Strong analytical skills with experience in reporting and dashboard tools (e.g., Power BI). Able to translate business needs into system requirements and collaborate effectively across business and IT teams. Able to effectively prioritize tasks and improve processes in a fast-paced environment. Preferred Qualifications Prior involvement in ERP or service system implementations, upgrades, or process improvement initiatives, ideally with SAP experience. SFDC or CRM understanding. Proven success in training and enabling system users across multiple teams or geographies. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. *This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

ERP system administration
Data governance
Process optimization
Reporting and dashboard development
Stakeholder collaboration
Training and documentation
Business process design
System testing and validation
Direct Apply
Posted 3 days ago
TF

Senior ICF Medical Writing Project Manager

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$90K - 130K a year

Manage medical writing projects including timelines, budgets, compliance, and client communications to deliver high-quality informed consent forms and related documents. | Requires 3-5 years managing medical writing or clinical projects, preferably in pharmaceutical or CRO settings, with strong project management and regulatory knowledge. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific offers impactful work globally, enabling customers to improve health and safety. We have a vacancy for a Senior ICF Medical Writing Project Manager based in the United States. Discover Impactful Work: Lead ambitious initiatives that craft the future of clinical research. Your expertise will enable us to deliver flawless Informed Consent Forms (ICFs) and other critical documents, ensuring outstanding quality and compliance. A day in the Life: Develop project timelines, standards, budgets, and forecasts. Collaborate with cross-functional teams to meet deliverables. Monitor timelines and provide status updates. Identify and resolve client management issues. Ensure compliance with quality processes. Keys to Success: Proven project management skills. Strong planning and organizational abilities. Excellent interpersonal and communication skills. Ability to work independently and under pressure. Education Prefer BS/BA in a scientific field with 5 years' experience, or an advanced degree with 3 years' experience. Experience Experience managing medical writing or clinical projects. Pharmaceutical/CRO industry experience preferred. Advantageous to have experience in regulatory and/or plain language medical writing. Knowledge, Skills, Abilities Solid project management, budgeting, and forecasting skills. Effective problem-solving and decision-making abilities. Proficient in global and regional regulatory guidelines. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Project Management
Budgeting
Forecasting
Regulatory Compliance
Cross-functional Collaboration
Problem Solving
Decision Making
Direct Apply
Posted 3 days ago
TF

Sr. Clinical Team Manager - Nephrology/CVGM

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$90K - 130K a year

Manage clinical operational and quality aspects of clinical trials, lead clinical teams, ensure deliverables meet timelines and budgets, and maintain regulatory compliance. | Bachelor's degree with 8+ years clinical trial management experience, preferably in nephrology, strong leadership, regulatory knowledge, and ability to manage clinical teams and budgets. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description (Senior) Clinical Team Manager PPD’s (a part of Thermo Fisher Scientific) mission is to improve health. It starts as an idea to find a cure. It becomes a life saved. All in-between, it’s you! We know that meaningful results not only require the right approach, but also the right people. We invite you to re-imagine health promoting protocols with us, working alongside our talented, bright and energetic teams. Our Project Delivery team directs, coordinates and manages the technical and operational aspects of projects, securing the successful completion of clinical trials. The team is therapeutically aligned to respond better to our customer needs. The therapeutic scope includes Cardiovascular & General Medicine- Nephrology is required - CKD, IgAN, Kidney transplant, and/or Lupus Nephritis. Other therapeutic indications are an asset: Dermatology, GI, (UC/CD), Cardiovascular, Liver, Immunology, Rare Disease, Diabetes, Obesity, Dyslipidemia, Women's Health, Rheumatology, (RA, SLE, Gout), Cell & Gene Therapy and CAR-T in Autoimmune. As a Clinical Team Manager (CTM), you combine deep knowledge, therapeutic expertise, and robust tools to help our clients deliver life-changing therapies to market. You take ownership, anticipate problems, find solutions and deliver results. You take ownership, anticipate problems, find solutions and deliver results; coordinating the activities of Clinical Management members which are allocated to a project on a Regional or Country basis. You will work in partnership with the Project Manager to ensure the necessary training, tracking and quality systems are in place for the clinical management team and be primarily responsible for the clinical deliverables of the Project within agreed timelines and budget. Clinical Team Managers provide contact and support to the project sponsor for all clinical aspects. At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees. Summarized Purpose: Accountable for achieving the final clinical deliverable (usually clean data from evaluable patients as specified in the study protocol) within the time period specified in the contract with the customer. Interprets data on complex issues and makes good business decisions with support from line management. Works to ensure that all clinical deliverables meet the customer's time/quality/cost expectations. Maintains profitability by ensuring clinical activity is conducted within contract scope, through efficient management of the clinical team. Typically works independently on projects of moderate to high complexity and may assume regional lead or Clinical Study Manager responsibilities. Essential Functions: Manages all clinical operational and quality aspects of allocated studies, of moderate to high complexity, in compliance with ICH GCP. In accordance to project specific requirements, may assume Lead CTM responsibilities on regional level, Clinical Study Manager (CSM) responsibilities or take on additional responsibilities; e.g. process improvements, manage complex programs, have wider management or project coordination responsibilities. Develops clinical tools (e.g. Monitoring Plan, Monitoring Guidelines) in conjunction with the Data Quality Plan. Contributes to the development of the Master Action Plan (MAP) for providing clinical related documents. Ensures timely set up, organization, content and quality of the relevant sections of the Trial Master File (local and central). May participate in the design and development of CRFs, CRF guidelines, patient informed consent templates and other protocol specific documents as required. Collaborates with the project manager to prepare, organize, and present at client meetings, including bid defense and hand-off meetings. Collaborates with the clinical team and other departments as needed to meet deliverables of the project. Regularly communicates with the team and leads team meetings to ensure that timelines, resources, interactions, and quality are maintained. Responsible for the implementation and training of standardized clinical monitoring processes within the study and according to corporate standard policies. Responsible for the timely archiving of documents and study materials for the department. Ensures achievement of the final clinical deliverable within the contractual time period specified by preparing and monitoring clinical activity timelines and metrics, providing status updates to the project manager, regularly reviewing projects using tracking and management tools, implementing recovery actions, reviewing monitoring visit reports, and managing CRF collection and query resolution. Continuously monitors clinical trials to assess performance and ensure contractual obligations are met. May routinely conduct Accompanied Field Visits (AFVs) and be accountable for project financials. Communicates with study sites regarding issues such as protocol, patient participation, case report form completion and other study-related issues. May coordinate all start-up activities and ensures that essential document quality meets the expectation of Regulatory Compliance Review. Ensures timely regulatory submissions (if appropriate) are addressed. Reviews and follows up on all questions raised by ethics committees. Responsibilities may vary based on project timelines. Provides input into preparation of forecast estimates for clinical activities. Responsible for clinical resource management, assignment, delegation of clinical responsibilities and identification of additional resource requirements. Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years). In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Nephrology is highly preferred; indications can include: CKD, IgAN, Kidney transplant, and/or Lupus Nephritis. Looking for candidates that have been a CTM or CL previously. Knowledge, Skills and Abilities: Strong leadership skills, effective at mentoring and training, and capable of motivating and integrating teams Strong planning and organizational skills to enable effective prioritization of workload and workload of team members Strong interpersonal and problem-solving skills to enable working in a multicultural matrix organization Solid understanding of change management principles Comprehensive understanding of the practices, processes, and requirements of clinical monitoring Strong judgment, decision making, escalation, and risk management skills Effective oral and written communication skills, including English language proficiency Capable of evaluating own and team members workload against project budget and adjust resources accordingly Strong financial acumen and knowledge of budgeting, forecasting and fiscal management Strong attention to detail In-depth understanding of relevant regulations e.g. ICH/GCP, FDA guidelines, etc. Strong computer skills to effectively use automated systems and computerized applications such as Outlook, Excel, Word, etc. Capable of independently managing clinical only studies Working Environment: PPD, a part of Thermo Fisher Scientific, values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Able to work in non-traditional work environments. Able to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments. This role requires independent travel up to 20%, inclusive of traveling in automobiles, airplanes, and trains. Our 4i Values: Integrity – Innovation – Intensity – Involvement If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, submit your application – we’d love to hear from you! Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Clinical Trial Management
Nephrology Therapeutic Expertise
Project Coordination
Regulatory Compliance (ICH GCP)
Team Leadership
Budget Management
Risk Management
Stakeholder Communication
Process Improvement
Training and Development
Direct Apply
Posted 3 days ago
TF

Program Manager III - Small Molecule

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$90K - 130K a year

Manage client relationships and program delivery by coordinating projects, monitoring status, budgets, and timelines, and acting as liaison between clients and internal teams. | Bachelor's degree with 7+ years experience in program/project management, strong client relationship skills, knowledge of GMP regulations preferred, and ability to manage multiple projects and financial forecasting. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position: Program Manager III Location: Remote Department: Small Molecule This is a fully remote role supporting our GMP Lab in Middleton, Wisconsin. We welcome applicants from all locations within the US. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations Discover Impactful Work: Client facing role responsible for managing the client relationship and on time delivery of program objectives. Oversees the coordination and management of a program by monitoring program/project status, adhering to timelines and budgets, aligning goals of projects to meet needs of the program. Acts as the primary liaison between the client, business development, and the project team facilitating the flow of information between all parties. Works closely with laboratory management to ensure that the project deliverables meet customer expectations and financial commitments. Negotiates and makes real-time decisions with the client. Drives compliance to company and project management standards across departments for a cohesive customer experience. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Acts as chief liaison to the operational personnel of major clients and is responsible for large study programs. A Day in the Life: Facilitates routine client facing meetings and attends internal meetings Coordinates client visits in tandem with Business Development and Lab Operations management Supports/Leads program governance model Oversees complex stability launch coordination Responsible for the FTE project management, including setup, monitoring and completion Responsible for client project prioritization Establishes project status trackers, distributes to project team, and reviews output to ensure project deliverables are met Evaluates and escalates risks across projects, monitoring and soliciting feedback Responsible for projections/forecasts for large FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend. Manages contract process in tandem with Business Development, owns individual client project contract renewals, ensures appropriate review from relevant stakeholders; drives new opportunities from existing clients Provides training and support to Program Manager I and Program Manger II, driving consistency with program management processes Responsible for client relationship. Responds to client inquiries, leads client communications Responsible for managing client expectations and execution of program deliverables in collaboration with Laboratory Operations management. Acts as primary liaison between client management team and Laboratory Operations Keys to Success: Education Bachelor's degree or equivalent and relevant formal academic / vocational qualification Experience Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years) or equivalent combination of education, training, & experience. Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions. Knowledge, Skills, Abilities Strong science and/or business acumen Demonstrated experience in FTE project management, including financial responsibilities such as forecasting FTE strongly preferred Thorough knowledge of GMP regulations preferred Strong verbal, written and presentation skills Superior time management, planning, and organizational skills Proven analytical skills Demonstrated compliance with procedures and policies Ability to perform multiple tasks effectively in a stressful environment Extensive knowledge and experience in Project Management Strong client relationship management skills Ability to work effectively with multi-level teams Ability to work in a fast-paced undefined environment Strong negotiation skills Work Environment Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.) Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. *This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response. Careers at Thermo Fisher Scientific | Thermo Fisher Scientific jobs home Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Program Management
Client Relationship Management
FTE Project Management
Financial Forecasting
GMP Regulations
Compliance
Negotiation
Stakeholder Engagement
Risk Management
Project Coordination
Direct Apply
Posted 4 days ago
TF

Sr. Employee Relations Manager

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$90K - 130K a year

Lead employee relations programs, conduct complex investigations, develop training, and collaborate with HR and compliance teams to strengthen ethical business practices. | At least 7 years in employee relations, expert knowledge of investigative practices and employment law, strong communication and project management skills, and experience leading corporate investigations. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description As a Sr. Employee Relations Manager at Thermo Fisher Scientific, you will advise on and conduct internal investigations of potential policy and/or Code of Conduct violations, develop Employee Relations capability among other colleagues, as well as, leading initiatives to strengthen culture programs focusing on ethical business practices across assigned business divisions/group(s). Key Responsibilities Collaborate with HR leaders to develop and maintain effective employee relations programs using best practices. Lead employment investigations for complex ER cases, providing advice to HR Partners on conducting investigations and formal ER procedures in challenging situations. Advocate for the ethics hotline and coordinate associated programs to ensure compliance and integrity. Coordinate and facilitate investigations training and other ER learning and development initiatives for assigned HR teams. Provide thought leadership on embedding a continuous performance improvement culture, including reviewing and managing Performance Improvement Program (PIP) procedures and supporting materials. Guide and mentor Managers and HR through the PIP process. Prepare and train HRGs on template toolbox materials such as disciplinary and grievance hearing invitations, investigation meeting minutes, and disciplinary decision letters. Conduct site organizational assessments with HR to identify the root cause of employee relations issues and recommend improvements. Perform periodic reviews of HR policies and provide suggestions for improvements. Analyze ER data from business units, identify trends, and communicate findings and actionable recommendations. Collaborate internally with Functional/Regional and Country HR leaders, Employment law, Compliance teams, Internal Audit, and other partners to achieve the above responsibilities. Minimum Requirements At least 7 years of experience in Employee Relations. Bachelor's degree required; Master’s degree or equivalent experience in HR, Juris Doctor, or specialized training in labor/employee relations preferred. Expert knowledge of employee relations, risk management, investigative practices, and employment law. Strong technical writing skills and the ability to influence senior management on organizational issues. Extensive experience leading corporate investigations of complex and confidential workplace complaints. Proven ability to work independently and collaboratively, with excellent project management, communication, and interpersonal skills. Experience in developing and delivering training on employment issues. Track record of identifying, analyzing, and resolving organizational issues with data-driven solutions. Strong collaboration and diplomacy skills to establish influential partnerships across organizational lines. Ability to manage highly confidential information professionally. Adaptability in a fast-paced environment with changing business needs and conditions. Ability to multitask, handle ambiguity, and work collaboratively. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Employee Relations
Internal Investigations
HR Policy
Risk Management
Employment Law
Training Development
Data Analysis
Project Management
Communication
Collaboration
Direct Apply
Posted 4 days ago
TF

Field Service Engineer Apprentice - Multiple Locations

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$Not specified

Field Service Engineer Apprentices will participate in a 12-month hands-on training program, working alongside experienced Field Service Engineers to provide service solutions to customers. They will perform maintenance inspections, solve issues, and build positive customer relationships. | Candidates must be legally authorized to work in the U.S. and possess a valid driver's license. A bachelor's degree in engineering is preferred, along with customer service experience and familiarity with laboratory concepts. | Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting Job Description EXTERNAL APPRENTICE: When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. As the world leader in serving science and annual revenue over $40 billion, we give our people the resources and chances to create significant contributions to the world. The 12-month Field Service Engineer Apprentice Program is part of an “Early Talent Strategy” focused on building a pipeline of engineering talent for Field Services. We are seeking early career candidates who are available for a start date of June, 15 2026 who are looking for a hands-on, customer-facing experience while providing problem-solving solutions for multiple customers in the assigned region of Boston, MA Division Specific Information This position is part of the Instrument and Enterprise Services Division (IES) of about 3,000 colleagues. Through our premier brand, Unity Lab Services, our Field Service team offers customized service solutions and world-class experts to uniquely address customer needs. Whether companies are looking to arrange for service on one instrument or are seeking resources to manage service and support for their labs, we have the solution to meet their needs. How will you make an impact? You will participate in a 12-month hands-on “Apprentice” Training Program starting on June 2026. The Apprentice program strategically partners each Apprentice with an experienced Field Service Engineer (FSE). Upon successful completion of the Apprentice Training Program, you will become an independent Field Service Engineer for your existing region, or a newly assigned region according to business/customer needs. Guided Career Pathing offers apprentices a career map of available opportunities to develop technical and professional skills and future professional development. During training, we will develop your knowledge, skills, and abilities as a new Field Service Engineer. You will learn how to perform various instrument service processes and procedures including solving issues, implementing repairs, and completing preventive maintenance to ensure accurate functionality of medical and laboratory instrumentation within your assigned region. What will you do? Field Service Engineers (FSEs) are considered "remote" colleagues, commuting daily to customer sites to provide excellent service. FSEs (including Apprentices) are provided with a company vehicle for daily travel to multiple customer locations in their service area, including some overnight travel for customer service and training sessions. Field Service Engineers Apprentices will work alongside expert FSEs to evaluate and perform planned maintenance inspections. Through regular customer communication, timely resolutions, and follow-ups, FSE Apprentices will build positive customer relationships, better understand customer needs, and provide additional service solutions. Documentation of repair actions and timely reporting is required, along with maintaining an approved parts inventory. Handle spare parts, tools, and test equipment, ensuring calibration. Active participation in training, mentoring, and shadowing opportunities is encouraged. Align with Environment Health and Safety requirements. Basic Requirements Must be legally authorized to work in the United States without requiring sponsorship. Possess a valid driver's license with a history of a good driving record. Flexibility to relocate within the United States upon completion of the 12-month Apprentice Program, if applicable. Professional capacities in communication, self-motivation, collaborative and independent work, and leadership skills. Preferred Experience Bachelor's degree or higher education preferred in engineering such as Chemical, Bio-medical, Mechanical, or Electrical. Customer Service experience. Student leadership experience and/or academic project work related to testing, repairing, and servicing technical equipment. Familiarity with laboratory concepts and chemistry terminology. Previous experience or internships in a related field. Benefits: Company car and fuel expenses provided! Annual incentive bonus plan 401K with company match (eligible to participate after one year of service) Health benefits, tuition reimbursement, and a range of other employee benefits! Compensation and Benefits The hourly pay range estimated for this position based in Massachusetts is –. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Communication
Self-Motivation
Collaborative Work
Independent Work
Leadership
Problem Solving
Technical Skills
Customer Service
Laboratory Concepts
Chemistry Terminology
Repairing Equipment
Service Solutions
Preventive Maintenance
Documentation
Training
Mentoring
Direct Apply
Posted 4 days ago
Thermo Fisher Scientific

Sr. Bioscience Account Manager – Field Sales

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$95K - 142K a year

Build and manage sales funnel for life science products to academic and biotech customers, achieving sales targets. | Bachelor's degree in life science and 4+ years sales experience in scientific-related market, with knowledge of academic customers and sales tools. | Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance Job Description Location/Division Specific Information Biosciences Division, Life Science Solutions Group – Field-based, BioSciences Account Manager, Academia. Baltimore, Maryland How will you make an impact? In this role, you directly impact our mission of making the world healthier, cleaner, and safer by providing our life science technologies to Academic and some biotech customers for use in their life sciences research, including cell biology, protein biology, molecular biology and more. What will you do? Build value by redefining life science portfolio knowledge into differentiated products and services for our customers Collaborate effectively with internal and external partners to deliver results Achieve/surpass all assigned sales targets and quotas by proactively handling a consumable and instrument sales funnel How will you get here? Requires a bachelor’s degree in any life science and four years sales experience Role success profile: Experience 5-7 years of research and/or sales experience in a scientific-related market Experience working in a matrixed environment Proven ability to strategize and achieve results Knowledge and Skills Relevant scientific background Relevant Academic customer and/or market knowledge Computer proficiency (ex. MS Office) Previous Salesforce experience a plus Competencies Innovative Customer focused Prospecting Personal Attributes Self-motivated Accountable Effective communicator Location Remote, field-based. Baltimore, Maryland Area Minimal overnight travel required Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation. Compensation and Benefits The salary range estimated for this position based in Maryland is $95,000.00–$142,475.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Scientific sales
Life sciences knowledge
Customer relationship management
Salesforce
MS Office
Direct Apply
Posted 4 days ago
TF

Sr. Customer Service Representative

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$Not specified

Coordinate the scheduling of service and ensure customer satisfaction objectives are met. Manage orders from multiple sources and assist customers with equipment service repair requests. | A high school diploma or GED equivalent is required along with 2 years of customer service or call center experience. Candidates should possess strong communication, analytical, and interpersonal skills. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Location/Division Specific Information Discover Impactful Work: Directly collaborate with customers to coordinate the scheduling of service. Establish confirmation communications with the customer as well as post-service courtesy calls. Coordinate and track scheduling timeline with Field Service. A day in the Life: Adhere to Thermo Fisher Scientific protocols, consistencies and procedures. Ensure that Thermo Fisher’s customer satisfaction objectives are met or exceeded. Provide world-class level of customer service to existing and new customer base. Interface closely with sales, service, and management to ensure customer satisfaction is increased Effectively communicates and exchanges information among team members. Manage orders from multiple sources (fax, phone, EDI, and web). Validate orders for compliance and accuracy. Work with channel partner or direct customer to correct order discrepancies. Follow up and resolve all open orders assigned. Enter orders into Thermo Fisher system. Assist customers requesting equipment service repair as received through incoming telephone calls and email. Validate product warranty/contract/billable status. Verify customer account information to assure proper billing and worksite; if incorrect, obtain required changes and communicates to Service Database Representative for installation move/correction. Responsible for obtaining purchase order for billable service. Ensure service orders are dispatched to trained FSE or ISO in accordance to Field Service FSE Skills Matrix and Region Keys to Success: Coordinate the service scheduling process through service completion. Facilitate customer concerns of issues if vital. Drive customer solutions. Education High school diploma or GED equivalent Experience 2 years of customer service/call center experience. Knowledge, Skills, Abilities Possess communication skills, written and verbal, to clearly express their ideas, share technical information, communicate well with customers and various levels of the organization write procedures, and develop plans. Possess analytical and critical thinking abilities to evaluate, and interpret information and procedures, and make timely decisions in a fast-paced, changing work environment. Possess interpersonal skills to meet deadlines and assist staff in multi-tasking. Be able to apply good judgment and decision-making skills in taking care of a variety of routine and non-routine issues. Should be self-motivated, stress and pressure resistant, as well as a quick learner. Intermediate proficiency in computer applications: i.e. Microsoft Word, Outlook. Ability to produce accurate high-quality work with attention to detail. Ability to work well both independently as well as within a team environment. Ability to work overtime as decided by workload. Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation, and Involvement. Assist customers requesting equipment service repair as received through incoming telephone calls and email. Benefits We offer driven remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Customer Service
Communication Skills
Analytical Skills
Critical Thinking
Interpersonal Skills
Decision-Making
Attention to Detail
Self-Motivated
Stress Resistant
Teamwork
Microsoft Word
Microsoft Outlook
Direct Apply
Posted 4 days ago
Thermo Fisher Scientific

Sr. Customer Service Representative

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$Not specified

Coordinate the scheduling of service and ensure customer satisfaction objectives are met. Manage orders and assist customers with equipment service repair requests. | A high school diploma or GED equivalent is required along with 2 years of customer service or call center experience. Strong communication, analytical, and interpersonal skills are essential. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Location/Division Specific Information Discover Impactful Work: Directly collaborate with customers to coordinate the scheduling of service. Establish confirmation communications with the customer as well as post-service courtesy calls. Coordinate and track scheduling timeline with Field Service. A day in the Life: Adhere to Thermo Fisher Scientific protocols, consistencies and procedures. Ensure that Thermo Fisher’s customer satisfaction objectives are met or exceeded. Provide world-class level of customer service to existing and new customer base. Interface closely with sales, service, and management to ensure customer satisfaction is increased Effectively communicates and exchanges information among team members. Manage orders from multiple sources (fax, phone, EDI, and web). Validate orders for compliance and accuracy. Work with channel partner or direct customer to correct order discrepancies. Follow up and resolve all open orders assigned. Enter orders into Thermo Fisher system. Assist customers requesting equipment service repair as received through incoming telephone calls and email. Validate product warranty/contract/billable status. Verify customer account information to assure proper billing and worksite; if incorrect, obtain required changes and communicates to Service Database Representative for installation move/correction. Responsible for obtaining purchase order for billable service. Ensure service orders are dispatched to trained FSE or ISO in accordance to Field Service FSE Skills Matrix and Region Keys to Success: Coordinate the service scheduling process through service completion. Facilitate customer concerns of issues if vital. Drive customer solutions. Education High school diploma or GED equivalent Experience 2 years of customer service/call center experience. Knowledge, Skills, Abilities Possess communication skills, written and verbal, to clearly express their ideas, share technical information, communicate well with customers and various levels of the organization write procedures, and develop plans. Possess analytical and critical thinking abilities to evaluate, and interpret information and procedures, and make timely decisions in a fast-paced, changing work environment. Possess interpersonal skills to meet deadlines and assist staff in multi-tasking. Be able to apply good judgment and decision-making skills in taking care of a variety of routine and non-routine issues. Should be self-motivated, stress and pressure resistant, as well as a quick learner. Intermediate proficiency in computer applications: i.e. Microsoft Word, Outlook. Ability to produce accurate high-quality work with attention to detail. Ability to work well both independently as well as within a team environment. Ability to work overtime as decided by workload. Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation, and Involvement. Assist customers requesting equipment service repair as received through incoming telephone calls and email. Benefits We offer driven remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Communication Skills
Analytical Skills
Critical Thinking
Interpersonal Skills
Decision-Making Skills
Self-Motivated
Attention to Detail
Teamwork
Customer Service
Order Management
Problem Solving
Technical Knowledge
Time Management
Adaptability
Stress Resistance
Computer Proficiency
Direct Apply
Posted 4 days ago
Thermo Fisher Scientific

Associate IT Project Manager-- fully remote

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$90K - 120K a year

Lead and manage REMS IT projects including planning, scope, timelines, budgets, and cross-functional collaboration ensuring regulatory compliance and successful delivery. | Requires 2+ years experience with validated systems, REMS knowledge, regulatory compliance, change control in regulated environments, PMP or similar certification, and Salesforce Health Cloud experience. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office At Thermo Fisher Scientific team, you’ll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, and supporting our customers’ medical related inquiries. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us. What will you do in this role and a Day in the Life: Handle end-to-end delivery of REMS IT projects (Salesforce Health Cloud, Life Sciences Cloud, integrations, data migrations, and reporting solutions). Oversee planning, scope, timelines, and budgets using Agile/Waterfall hybrid methodologies. Coordinate with Business Analysts, Developers, QA/Validation, Data Migration, and Release Management teams. Drive cross-functional collaboration between business, compliance, validation, and IT teams. Handle requirements through Jira/Confluence and ensure full traceability to validation artifacts (URS, FRS, PQ). Define and run change requests (CRs) following established validation and audit processes. Ensure data migration strategy, mapping, and validation align with system and program requirements. Partner with external vendors and internal team members to ensure successful integrations (MuleSoft, SFTP, AWS, etc.). Track project risks, issues, and dependencies; maintain RAID logs and communicate status to leadership. Support release planning, environment strategy (Dev, SIT, Validation, UAT, Production), and post-deployment validation. Qualification Requirements: Education Requirements: Bachelor's degree or equivalent and relevant formal academic / vocational qualification In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Experience Requirements: 2+ years of experience that provides the knowledge, skills, and abilities to perform the above job duties. Hands-on Experience Handling Validated Systems Is Required. Familiarity with regulatory and compliance requirements in the IT and business transformation space is required. Experience Collaborating With Cross-functional Teams Is Required. Change control (CR) processes in a regulated environment (21 CFR Part 11, HIPAA, GxP) is required. REMS (Risk Evaluation And Mitigation Strategies) Experience Is Required. Familiarity with regulatory and compliance requirements in the IT and business transformation space is required. Validated experience in successfully leading and running complex IT and/or business transformation projects is preferred. Experience using Planview or other Project Portfolio Management (PPM) tools preferred. Relevant certifications such as PMP (Project Management Professional) or CAPM (Certified Associate in Project Management) preferred. IT Data migrations is preferred. Knowledge, Skills and Abilities: Salesforce Certified Administrator or Project Manager certification (PMP, PMI-ACP). Experience With Jira, Confluence, TestRail, And CI/CD Understanding Preferred. Familiarity with REMS processes, FDA interactions, and life sciences program operations. Knowledge of cloud integration patterns, data governance, and compliance reporting. Location: Fully remote in the US. Relocation assistance is NOT provided. • Must be legally authorized to work in the United States without sponsorship. • Must be able to pass a comprehensive background check, which includes a drug screening. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. • This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Project Management
PMP Certification
CRM Implementation
Stakeholder Engagement
Cross-functional Team Leadership
Budget Management
Agile/Waterfall Methodologies
Jira/Confluence
Data Migration
Change Control Processes
Verified Source
Posted 4 days ago
Thermo Fisher Scientific

Program Manager I - GMP

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$40K - 55K a year

Coordinate sample and standard workflows, manage project progress and client communication to support laboratory analysis projects. | Entry-level role requiring a bachelor's degree or equivalent, organizational skills, proficiency in Microsoft applications, and ability to manage multiple assignments with attention to detail. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description This is a fully remote role supporting our GMP Laboratory in Middleton, WI. We welcome applicants from all locations within the U.S. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner, and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development, and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations. Discover Impactful Work: Provides tactical support for client-facing projects. Oversees and coordinates the receipt, log-in, and workflow management of samples and standards to support laboratory analysis. Monitors project progress for both client-facing and internal projects, ensuring timely project progress through effective communication and status updates. Manages client interactions related to sample and standard processes. Supports the client relationship manager (Program Manager III or above) by providing day-to-day progress updates, managing timelines, and identifying and escalating potential risks to ensure the successful completion of projects. A day in the Life: Acts as the primary coordinator for the receipt and log-in of samples and standards Manages shipment requests Manages sample and standard workflows, including check-outs, shipping, relog and disposal activities to support laboratory analysis Tracts project progress, within assigned client team and associated support teams, provides status updates Initiates project set up process Manages reagent documents for client and team, including Certificates of Analysis (CofAs) and Safety Data Sheets (SDSs) Coordinates and tracks the completion of internal lab-based projects, including facility audits and incident reports Manages client communication related to sample and standard processes Supports the client relationship manager with daily progress updates to ensure project completion Manages timelines; identifies and escalates risks as necessary Attends internal meetings Keys to Success: Education Bachelor’s degree or equivalent and relevant forma academic / vocational qualification Experience Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0+ years) or equivalent combination of education, training, & experience Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions. Knowledge, Skills, Abilities Excellent organizational skills with the ability to adapt and adjust to changing priorities while maintaining focus, composure and productivity Ability to manage multiple assignments with challenging/conflicting deadlines Proficient in Microsoft suite applications (e.g.: Word, Excel, PowerBI, PowerPoint, Teams, SharePoint) Strong attention to detail and problem-solving skills Effective written and verbal communication skills Demonstrated experience in identification and resolution of conflicts in a professional environment Ability to maintain a high degree of confidentiality with client information and data Ability to attain, maintain and apply a working knowledge of applicable procedural documents Demonstrated positive attitude, enthusiasm toward work, and the ability to work well with others Demonstrated ability to receive and apply constructive feedback Work Environment Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary and/or stand for typical working hours. Able to lift and move objects up to 25 pounds. Able to work in non-traditional work environments. Able to use and learn standard office equipment and technology with proficiency. May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. *This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Project Coordination
Workflow Management
Client Communication
Microsoft Office Suite
Problem Solving
Direct Apply
Posted 4 days ago
Thermo Fisher Scientific

Production Operator - 2nd Shift (8hr Shifts)

Thermo Fisher ScientificCharlotte, NCfull-time
View Job
Compensation$44K - 52K a year

Operate and maintain manufacturing equipment while following safety and quality protocols in a fast-paced environment. | High school diploma or equivalent with preferred manufacturing experience and ability to comply with safety and physical work demands. | Work Schedule 12 hr shift/nights Environmental Conditions Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Location/Division Specific Information Southwest Charlotte, NC Compensation $21.93/hr starting wage+ 10% Shift Differential + PTO + health and welfare benefits starting day 1 of employment Shift Information 2nd Shift/Afternoons- 2:00pm - 10:00pm • Monday - Friday • Must be willing to work overtime • Occasional weekend shifts required Discover Impactful Work Join Thermo Fisher Scientific's ambitious team and be part of a company that makes a difference. Your work will contribute to crafting products that save lives and improve global health! A Day In The Life • Operate and maintain sophisticated manufacturing equipment • Follow safety and quality protocols diligently • Collaborate with team members to troubleshoot and resolve issues • This role is located in our manufacturing facility in Charlotte, NC, where we produce lifesaving Liqui-Cel Contactors Keys To Success • Outstanding attention to detail • Ability to compete in a fast-paced environment • Proven track record of teamwork and collaboration • Must be able to pass a comprehensive background check, which includes a drug screening Education • High school diploma or equivalent required. Experience • Previous experience in manufacturing or a related field preferred • Familiarity with continuous extrusion or textile knitting operations beneficial • Experience in collaborating with safety and quality regulations Knowledge, Skills, Abilities • Strong problem-solving skills • Ability to determine and implement solutions effectively • Excellent communication and teamwork abilities Physical Requirements / Work Environment This role involves standing for extended periods, lifting up to 50 lbs, and operating machinery. The work environment is dynamic and may include exposure to various temperatures and noise levels. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Manufacturing Equipment Operation
Safety and Quality Protocols
Problem Solving
Teamwork
Communication
Physical Stamina
Attention to Detail
Verified Source
Posted 4 days ago
TF

Program Manager II - GMP

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$60K - 80K a year

Manage and support client-facing projects focusing on financial management, project coordination, risk escalation, and internal/external communications. | Bachelor's degree with 3+ years relevant experience, strong verbal and written communication, time management, organizational skills, and ability to work under pressure in multi-level teams. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Location/Division Specific Information Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations Discover Impactful Work: Provides tactical support for client-facing projects. Manages and supports project performance with specific emphasis on financial management of the program and progressive responsibility for client communications. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Identifies and escalates risks identified to project timelines and meeting financial objectives for both internal goals and client expectations. A day in the Life: Provides oversight and coordination of study initiation. Understands protocol language and translates to internal systems and processes. Prepares for and facilitates internal meetings; attends external meetings Coordinates stability launches Maintains project set-up and sample test scheduling Evaluates and manages project timelines and deliverables Understands and adheres to contract language, support contract management process Manages project setup and financials Responsible for projections, forecast and revenue recognition for fee for service, hourly or FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend. Progressive responsibility for internal and external communications, beginning with project financial coordination. Assists client relationship manager with meeting minutes and action items to support client projects Manages study documents and testing directives, shares data/reports Supports fee for service and hourly contract review processes Provides/Supports training of Program Manager I Involvement in cross-functional initiatives/process improvements Keys to Success: Education Bachelor's degree or equivalent and relevant formal academic / vocational qualification Experience Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 3+ years) or equivalent combination of education, training, & experience. Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions. Knowledge, Skills, Abilities Strong verbal, written and presentation skills Superior time management, planning, and organizational skills Competent with specific computers and enterprise applications, including office productivity Proven analytical skills Demonstrated compliance with procedures and policies Ability to perform multiple tasks effectively in a stressful environment Ability to work effectively with multi-level teams Work Environment Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.) Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Project Management
Financial Management
Client Communications
Risk Management
Contract Management
Analytical Skills
Time Management
Organizational Skills
Direct Apply
Posted 5 days ago
TF

Associate Manager Safety Data and PV Systems (Client-dedicated)

Thermo Fisher ScientificAnywherefull-time
View Job
Compensation$Not specified

The Associate Manager Safety Data and PV Systems will lead deliverables for Global Patient Safety Safety Data Management and Safety System Maintenance activities. They will ensure high quality data outputs for Safety Signal Management, Risk Management, and Safety Evidence generation while collaborating with client functions and vendors. | A Bachelor's degree in life sciences or Information technology is required, along with at least 7 years of relevant experience in IT, Safety, Clinical Research, or Pharmacovigilance. Candidates should have proven experience with safety database systems and a solid knowledge of global pharmacovigilance requirements. | Work Schedule Environmental Conditions Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Discover Impactful Work: The Associate Manager Safety Data and PV Systems will lead deliverables for GPS (Global Patient Safety) Safety Data Management and Safety System Maintenance activities. They should provide high quality data outputs for Safety Signal Management, Risk Management and Safety Evidence generation and will collaborate and co-create with client functions and applicable vendors as required for seamless GPS Safety Data and Systems operations. A day in the Life: Manages and monitors applicable GPS mailboxes including unblinded data Serve as the key technical resource for the configuration, maintenance, and administration of the Oracle Argus Safety system. Support day-to-day operation and troubleshooting of Argus Safety application to ensure reliable and compliant drug safety case processing. Assist in system validation, testing, and deployment of Argus Safety system updates, workflows, and business rules. Generate, validate, and customize safety reports and analytics using Argus reporting tools and associated business intelligence platforms. Collaborate closely with the pharmacovigilance, clinical, and regulatory teams to ensure safety data management aligns with global regulatory standards (FDA, EMA, PMDA, ICH). Participate in change management processes to enhance Argus Safety system workflows and system integrations. Contribute to audit readiness activities, including system inspections, validation reports, and compliance documentation. Collaborates with internal systems team, BIS and Safety vendor on issues related to Safety database configurations Performs the generation and quality control of aggregate reports and line listings Initiates and contributes to the development of procedural documents including but not limited to Safety Management Plans, SOPs, work instructions, job aides, forms, or templates Collaborates and co-creates with applicable client functions (e.g. Medical Information, Data Management, Business Information Systems, Quantitative Science) in regards to pharmacovigilance technical aspects, setup and operation Keeps up-to-date on applicable regulatory and PV tech guidelines and shares within GPS and client as applicable. Participates in training related to safety data management Proactively reviews processes and tools and provides suggestions for improvement and better efficiencies Complete additional task and projects as assigned by line manager or Head of GPS Operations / designee. Education: At least Bachelors’ degree (or country equivalent) in life sciences / Information technology or other relevant field required Solid knowledge of global (EU/US/Asia Pac) pharmacovigilance requirements and practices required Minimum of 7 years of relevant experience in IT / Safety / Clinical Research / Pharmacovigilance overall with at least 3 years of proven experience with safety database systems (e.g. ARGUS or ArisG) including workflow management Equivalent and adequate combination of education and experience or proven practical expertise in all of the required skills Knowledge, Skills, Abilities: Good knowledge of relevant pharmacovigilance regulatory requirements and guidance documents (including Europe, US, Japan) Adequate computer skills in all current office applications Proficiency with Excel is required, experience with SQL is a plus Proficiency in Safety Database systems (e.g. Argus) and knowledge of other technical systems applicable to Safety /Pharmacovigilance (e.g. E2B gateway, safety signal detection tools and systems). Proficiency in electronic systems commonly used for Safety / PV, like for data visualization and analysis, dashboards Robust understanding of the end to end process of clinical and post-marketing safety event collection and reporting including of workflow based case processing and MedDRA dictionary Solid understanding of the development and submission of aggregate safety reports (e.g. DSUR, PSUR) Solid understanding of the quality management processes, metrics and KPIs Ability to communicate effectively and collaborate successfully across functions and with vendors Fluent communication in written and spoken English required Ability to work independently with minimal oversight and prioritize effectively Ability to complete multiple complex deliverables within tight timelines Ability to function effectively in a team environment Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Pharmacovigilance
Safety Data Management
Oracle Argus
Data Analysis
Regulatory Compliance
System Validation
Change Management
Aggregate Reporting
Collaboration
Technical Resource
Troubleshooting
Quality Control
Process Improvement
Communication
Excel
SQL
Direct Apply
Posted 5 days ago

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