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Develop and maintain Shopify Plus stores including custom themes, app integration, and performance optimization. | Requires strong Shopify engineering experience with JavaScript, Shopify Liquid, custom storefronts, and API development. | NAVA Software solutions is looking for a Shopify Plus Engineer Details: Shopify Plus Engineer Location : Remote (USA) Duration: 6-12 months Mandatory: Strong coding skills (Java Script) We are seeking a Shopify Plus Engineer who will be responsible for overseeing the development and maintenance of Shopify Plus stores, ensuring they are high-performing, scalable, and reliable. This role involves collaborating with cross-functional teams, including designers, product managers, and other developers, to create custom themes, integrate third-party applications, architect and build custom apps, and optimize the overall user experience. The engineer also troubleshoots technical issues, mentors junior developers, and stays updated with the latest Shopify Plus features and industry trends. Working within a Scrum framework, they participate in sprint planning, daily stand-ups, and retrospectives to deliver high-quality e-commerce solutions efficiently. Responsibilities: • Development and maintenance of our Shopify stores, ensuring high performance, scalability, and reliability. • Collaborate with cross-functional teams, including designers, marketers, and product managers, to deliver seamless e-commerce solutions. • Develop custom Shopify themes and modify existing ones to meet business requirements. • Integrate third-party apps and APIs to enhance the functionality of our Shopify stores. • Design and build efficient Apps to integrate business systems into Shopify and provide highly customized functionality. • Optimize website performance, including page load speed, responsiveness, and overall user experience. • Troubleshoot and resolve technical issues related to the Shopify platform. • Mentor and guide junior developers, fostering a culture of continuous learning and improvement. • Stay up-to-date with the latest Shopify features, best practices, and industry trends. Requirements: • Proven experience as a Shopify Engineer, with a strong portfolio of successful Shopify projects. • Proficiency in Shopify Liquid, HTML, CSS, JavaScript, and other relevant web technologies. • Demonstrated experience in building custom storefronts using Shopify Hydrogen and deploying them with Shopify Oxygen. • Experience with Shopify Plus and its advanced features. • Strong understanding of e-commerce best practices and SEO principles. • Experience with webhooks and API development • Excellent problem-solving skills and attention to detail. • Ability to work independently and as part of a team in a fast-paced environment. • Strong communication and interpersonal skills. • Bachelor's degree in Computer Science, Engineering, or a related field (preferred)

Coordinate patient care transitions, manage records, and collaborate with healthcare teams to ensure compliance and smooth operations. | Requires healthcare administrative experience, knowledge of policies and procedures, and strong communication and coordination skills. | At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. General Description of the Job Class • Perform a variety of specialized, complex activities in the coordination of the care needed for patient discharges and transitions of care. Strong emphasis on proactive problem resolution and departmental communications. • Independently perform activities necessary to organize, maintain, and use electronic patient health records. Positions at this level have high customer service, strong analytic and problem solving skills, require interpretation and explanation of policy and external requirements related to, privacy, release of information, positive patient identity, and other department and organization-wide functions. • Regular interaction required with case management staff, physician advisors, post-acute care providers, community based organizations, insurance companies, and governmental agencies. • Detailed working knowledge and ability to apply HIPAA rules, North Carolina General Statutes, and other State and Federal laws regarding patient privacy. Detailed working knowledge and ability to apply State and Federal laws regarding discharge planning, Joint Commission requirements, and CMS guidelines and rules. Duties and Responsibilities of this Level • Partners with Case Management team in arranging for discharge needs of patients including but not limited to durable medical equipment, home health, facility placement, dialysis, outpatient appointments, back transfers to outside hospitals, transportation, and home infusion. • Performs a variety of specialized, complex activities in the coordination of post-acute care services. Reviews discharge planning forms for completeness, timing, and conformity to policy and guidelines. Delivers the Important Message from Medicare according to CMS guidelines to all indicated patients based on case manager's noted expected discharge date. • Participates in daily Case Management touchpoints with Case Managers, Social Workers, and Utilization Managers. Discusses referred cases, including, patient status, barriers to discharge, payer communication, expected discharge date, transition planning priorities, escalations and support needed. • Reviews insurance coverage updates on all appropriate patients, as assigned. Regularly evaluates work list and re-prioritizes items for the day. Reviews requests for care coordination to identify dates of service, entity, provider and specific clinical documents needed to complete the requested referrals. Works extensively in the electronic health record to locate specific clinical documents for the purpose of fulfilling a request. Escalates more complex inquiries and barriers to the appropriate resource. • Stays in close contact with the requester to alert Case Management Staff of barriers to completion of needed task, provide status updates and ultimately share details of case completion. Enters appropriate documentation of all discharge planning activities and communications according to department standard and closely monitors pending tasks and priority level of each task. • Maintains strong working relationships with both internal Duke staff as well as external agency staff such as post-acute liaisons, admissions coordinators, medical providers and staff in community-based organizations to ensure timely, appropriate and safe transitions of care. • Obtains all authorizations for SNF care, both by utilizing the NaviHealth portal for the payers who utilize that system as well as any other processes used by all other managed care and health plans. They will also use a similar system as NaviHealth utilized by the State to approve all post-acute care (including Home Health) for Medicaid beneficiaries covered by these commercial plans. • Schedules peer-to-peer reviews for Physician Advisors (PAs) and communicate electronically to the PAs the dates/times and contact names/numbers of the payer's Medical Director with whom they will be speaking. Discusses rationale for initial denial of services with the PAs to assist in their preparation for the peer to peer discussion. Meticulous record keeping of this process will be expected as data will be needed to assess volume for future expansion. • Develops, administers activities, monitors and evaluates program effectiveness, and investigates trends. Advises supervisor as to the status of current activities and additional or expanded program requirements. Provides input into appropriate program recommendations or conclusions. Assists in developing and defining short and long term departmental specific goals and objectives. Implements decided upon program adjustments. Coordinates projects and audits to improve processes related to Case Management efficiency of care coordination and discharge planning. • Requires the ability to interpret and explain policy and external requirements related to, discharge planning, release of information, positive patient identity, and other department and organization-wide functions. Completes regular interaction, as indicated, with governmental agencies, providers of health care, insurance companies and auditing agencies. Possesses a detailed working knowledge and ability to apply HIPPA rules and other State and Federal laws regarding patient privacy. Possesses working knowledge of Joint Commission requirements and CMS guidelines and rules. • Develops, coordinates and advises staff regarding relevant policies and guidelines. Educates and trains employees in proper methods and procedures to ensure efficient and accurate completion of work. Develops and provides job-specific training to new and existing employees within department. Required Qualifications at this Level Education Associate's degree in business, healthcare administration, social work or a related healthcare Bachelor's degree in business, healthcare administration, social work or a related health field highly preferred Experience 2 years of related experience required A Bachelors degree in related field can subsitute for the experience requirement Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Oversee school operations including compliance, team supervision, and process implementation for an online K-12 school. | Requires bachelor's degree, proficiency in office software, leadership skills, and experience with compliance and procedure documentation. | About the Team The Virtual Preparatory Academy of Washington is a K-12 tuition-free online public school in the state of Washington. At VPA Washington, we empower students to be their best by enabling them to learn in ways that are right for them – using innovative technology at home, at their proper level, and at their own pace. The Operations Manager at Virtual Prep Academy of Washington supervises all school operations team members and collaborates with all members of the VPA Washington leadership team to design and implement process and procedures across all aspect of daily school operations for a state-wide online school, in compliance with all sponsor and board of education regulations and state laws. Eligibility: Open to residents of Washington About the Opportunity • Through supervision of the local operations team members oversee the following school functions: student records, local and state testing, attendance and truancy tracking and follow-up, office and facilities management • Act as a resource for internal (staff) and external (students and families) stakeholders by providing resolution and management of escalated needs across a variety of topics (school procedures, technology systems, materials, etc) • Act as a liaison between school team members and members of the larger Accel team to identify operational needs and develop school level procedures that align with the goals and procedures of the larger Accel organization. • Serve as a member of the school leadership team • Work collaboratively with other school administrators to develop, document, and electronically archive operational procedures and workflows to support implementation of school policies • Audit current procedures and identify opportunities to streamline and improve • Stay up to date on department of education and sponsor policies and compliance items and state educational laws • Manage all student information per state and federal law • Coordinates communication with external vendors as needed • Performs all other job duties as assigned. About You • Bachelor's Degree Required, Masters Degree Preferred • Proficiency in Microsoft Office and Google Suite Products • Strong spreadsheet skills including the ability to use basic and intermediate formulas and functions • Prior experience working in a school setting preferred • Prior experience managing law and regulation compliance • Prior experience creating and documenting procedures and workflows • Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality. • Demonstrates a reliable, dependable, and trustworthy work ethic. • Ability to manage difficult or emotional client situations • Ability to make sound judgments after all available information has been gathered or communicated • Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare • Demonstrated leadership and management ability • Excellent written and oral communication skills • Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently • Customer service oriented • Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members • Ability to work independently and contribute to a team • Understanding and ability to manage confidential information • Ability to lift 25 lbs • Ability to pass federal and state criminal background checks About Us "We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances." – Ron Packard, CEO & Founder ACCEL Schools is a network of 100+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. Compensation and Benefits: The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The annual starting salary for this position is between $65,000 – $75,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, 10 paid holidays annually. Paid Time Off: Paid Time Off to cover sick, vacation, and personal absences. We offer 4 unique health insurance plans to choose from that cover a wide range of deductibles and co- insurance levels. Our goal is to provide you with maximum choice in finding a plan that meets you and your family's needs. Employees can choose from co-pay or High Deductible Health Plans. EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #LI-AB1

Build and own internal AI-powered support tools and systems to improve support team efficiency and customer experience. | 3+ years software engineering experience, technical fluency in Python, Rust, Go, or JavaScript/TypeScript, strong systems thinking, AI fluency, excellent async communication, and US time zone location. | About Us Since 2013, we've been building a CRM that gets out of your way and helps your team sell more, faster. Now we're building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. About the Role We're hiring a Software Engineer to build the tools and AI Systems that our Support team runs on. Support is one of the things our customers love most about Close, and as ticket volume grows and AI rewrites what good support looks like, we're adding another embedded engineer inside the Support function to continue building the systems that make our team great and keep our customers happy. AI runs through everything we're building here. This person will be tasked with deciding what parts of the support workflow to automate and what to leave alone, then shipping those decisions. You'll work directly with the Support team and our other Support Engineers, so you know what's most valuable to build and have close technical collaborators. You'll report to our Director of Support. You Are • A Software Engineer who builds for the person sitting next to you. You have 3+ years of Software Engineering experience and can write clean, production-quality code. You're drawn to problems where you can watch a Support Rep get faster and more effective within a few days of shipping. You're excited by the idea of a tight, collaborative feedback loop. • Backed by a degree or experiences in the sciences. You have a degree or rigorous experience in Computer Science, Mathematics, Physics, Electrical or Mechanical Engineering. This shows up in how you reason through systems and approach problems. • Technically deep. You're fluent in Python, Rust, Go, or Typescript/Javascript. You have built information retrieval systems using semantic search / RAG. • A systems thinker. When you see a manual process, you have an unignorable itch to fix it. You think about upstream and downstream consequences before you commit. • AI-fluent, not AI-dependent. You use Claude, Codex, Pi, or whatever makes you faster. You also understand what the code is doing, can debug it when it breaks, and know when to set the tools down and think from first principles. • A clear, async communicator. You write well. Your technical specs are readable, your PRs are well-documented, and your Slack messages don't create more questions than they answer. You thrive in a fully remote, async-first environment. • Comfortable with autonomy. You scope your own work, manage your own priorities, and don't need heavy oversight to ship. You're pragmatic over theoretical and have a strong bias toward action. • Located in US time zones. (ET, CT, MT, or PT) You Will • Build internal tools that scale Support. Design and ship the systems that Support Engineers and Support Reps rely on daily - AI drafting tools, autonomous reply systems, workflow automation, reporting dashboards, and anything else that removes friction from the support operation. • Own projects end to end. You're the engineer who takes "this part of the workflow is painful" to "this part of the workflow doesn't exist anymore." No PM intermediary, no thrown-over-the-wall requirements. You work closely with the Support team to understand what to build, then you build it. • Ship customer-facing tools when they take work off the queue. You'll build self-service migration scripts and diagnostic tools customers can run themselves instead of opening a ticket. • Collaborate closely with Support. Reps and Engineers are your primary users and your best source of requirements. You're embedded enough that you see what's actually broken before anyone files a ticket. • Improve the systems underneath the work. Better abstractions, more reliable integrations across Close, Stripe, Twilio, and the rest of the stack. What you build today becomes infrastructure the team builds on tomorrow. • Experiment and ship. The team has real latitude to try new approaches. If there's a better way to do something, you're encouraged to prototype it, measure it, and ship it! Benefits • Compensation: Competitive pay plus an organization-wide goal-based bonus • Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close. • Parental Leave: Paid leave for primary and secondary caregivers • Sabbatical: A 1-month paid sabbatical every 5 years with the team • Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability • 401k (US residents): We match your contributions up to 6%, vested immediately Our Values Build a house you want to live in - Examine long-term thinking and action No BS - Practice transparency and honesty, especially when it's hard Invest in each other - Build successful relationships with your coworkers and customers Discipline equals freedom - Keep your word to yourself and others Strive for greatness - Constantly challenge yourself and others Learn More Listen to our CEO and Founder, Steli Efti, tell the story of Close's journey in the $0-30m Blueprint. Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! Explore our product. Check out a demo! Our Hiring Process We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume. We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered. Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy. If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.

Lead DevOps infrastructure product ownership and Agile team coordination for critical space sector missions. | Must have Top Secret clearance, DevOps engineering and Agile Product Owner experience, and relevant technical skills including AWS, Docker, Kubernetes, and scripting. | RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. As an Infrastructure Product Owner (DevOps) - Level 4, you will be supporting our Software and Electronics/Payloads Department which has ~200 Software Engineers, DevOps Engineers, Systems Administrators, Database Administrators, Network Engineers, and Engineering Leaders from entry-level to the most senior chief engineers and architects to Product Owners and Scrum Masters. This engineering organization supports numerous programs across Divisions and Business Units of the Space Sector. We have opportunities for career advancement into higher level technical roles or leadership positions over one's career. This role will be located at our Aurora, CO or Morrisville, NC office location. On this team, you'll be a linchpin in missions of paramount importance, defining the art of the possible from day one. The ideal candidate must have relevant DevOps experience and prior Agile Product Owner experience to join a small team as their Product Owner. Basic Qualifications (must have/required to be considered): • Must have an active U.S. Government Top Secret security clearance at time of application, current and within scope, with the ability to obtain and maintain SCI approval/access. • United States Citizenship • Bachelor's degree with 8 years of professional experience - OR - Master's degree with 6 years of professional experience - OR PhD with 4 years of professional experience. An additional 4+ years of experience may be considered in lieu of a degree. • DevOps Engineering experience including CI/CD pipeline deployment • Experience with AWS, Docker, Kubernetes, Gitlab Pipelines, and Scripting • Experience with Terraform and environment initialization • Prior Agile experience in either a Product Owner or Scrum Master role • Prior leadership experience Preferred Qualifications (not required, but nice to have): • An active CI or FS Polygraph or have held a Polygraph within the last 24 months • Current and active Security+ and CISSP certifications • Prior engineering experience within the Space Industry • Excellent presentation, communication, technical writing, and organization skills • Excellent problem-solving and analytical skills • Experience sharing knowledge via mentoring, coaching, or training others • Experience with developing and deploying CI/CD pipelines in Jenkins or GitLab • Experience with deployment automation scripting using Helm or Ansible or related products • Experience troubleshooting virtualization, automation, and deployment applications such as Flux CD, Grafana, Athena, Prometheus, Karpenter or related products • Experience with Linux Operating Systems Preferably RHEL 8/9 • Knowledge of basic networking principles (subnets, VLANs, routing, and firewalls) #LI-VC2 Primary Level Salary Range: $135,800.00 - $213,400.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Provide clerical support and patient coordination in a healthcare unit to facilitate smooth operations and patient care. | High school diploma or equivalent with at least six months of customer service experience and knowledge of medical terminology and clerical procedures. | At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights: • Duke University Health System is designated as a Magnet organization • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. • Duke University Health System has 6000 + registered nurses • Quality of Life: Living in the Triangle! • Relocation Assistance (based on eligibility) Health Unit Coordinator-Duke University Hospital Weekday OR PRN Weekend 6:00am-6:00pm Saturday and Sunday General Description of the Job Class This position collaborates with healthcare providers by performing a variety of clerical duties to support patient care. Duties include greeting patients and visitors, answering the telephone, responding to patient's requests, accessing the electronic medical record (EMR), scheduling appointments and providing general clerical support as needed by the department. This position will consistently exhibits excellent customer service skills. Duties and Responsibilities of this Level Answer patient signals and relay request to appropriate individual. Place calls for consultations as needed Understand and is able to use the manual back up system as needed. Assemble and maintain patient charts from admission through discharge Prepare and upload paper documents into the electronic medical record (EMR). Navigate electronic medical record, access patient information, generate reports, schedule appointments and manage task list. Use available technology to request and coordinate patient transport. Assign nursing staff to communication systems. Assist in reviewing clerical duties and responsibilities with new staff members. Order supplies for the unit; maintain inventory and replenish as necessary. Copy, file, mail and/or distribute materials as appropriate. Maintain records as required by the unit (i.e. time sheets, continuing education information, etc.). Schedule maintenance in automated schedule system as directed by Nurse Manager or designee Generate reports as directed by Nurse Manager or designee (Example: compliance) Participate in review of activities and processes for area of work. Assists in implementing changes to effect continual improvement in services provided; and complies with regulatory and legal requirements. Exhibit professional communication skill when answering the telephone and interacting with patients, visitors and other staff members. Round and greet patients each shift and explain their role. Greets patients, visitors, physicians and employees in a pleasant manner and refers to appropriate areas as needed. Answers phones, screens and refers calls as appropriate, delivers messages and provides information to patients, visitors and personnel upon request. Assist unit management in tracking inventory, stocking issues and maintaining adequate patient care supplies. Perform other related duties incidental to the work described herein. Required Qualifications at this Level Education Graduation from high school or GED; or an equivalent combination of related education and experience Experience Six (6) months of work experience related to customer service Degrees, Licensure, and/or Certification N/A Knowledge, Skills, and Abilities Knowledge of HIS procedures and of manual procedures when the system is down. Successful completion of TJC and other regulatory/designated requirements within the probationary period. Knowledge and understanding of telephone etiquette. Knowledge of general clerical practices and procedures. Knowledge of spelling and medical terminology. Ability to apply specific departmental rules and regulations relating to verifying, processing and maintaining records and forms. Ability to organize and set priorities. Ability to operate computer terminal and other office equipment. Ability to write legibly. Ability to understand and follow oral and written instructions. Ability to deal tactfully and courteously with the public. Ability to establish and maintain effective relationships with other personnel. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Manage and maintain Azure-hosted developer tools infrastructure with troubleshooting and automation. | Experience with Azure infrastructure, debugging, scripting, and knowledge of Terraform and cloud monitoring. | NAVA Software solutions is looking for an Azure Cloud Infra Support Engineer Details: Azure Cloud Infra Support Engineer Location: Alpharetta, Georgia 30005 - Remote Duration: 12 months The MSDE Cloud Infra team is responsible for all aspects of managing and maintaining a set of enterprise hosted developer enablement tools that are used throughout global IT development community in Azure These tools, both open source and 3rd party vendor, are hosted in Azure, in a high availability configuration, and are used by thousands of developers on a daily basis. They include tools such as Azure App Services, Azure Storage Account and Azure Virtual Machines The infra engineering team is responsible for managing and maintaining these products, tuning them for high performance, upgrading them to the latest releases, introducing additional functionality and providing engineering escalation support. Members of the team will be expected to work closely with the development community on day-to-day usage of the products, as well our internal development team, and the offshore support team that provides first line support. Team members will also be expected to work with the SRE teams on regular basis, to exploit the environment, and infrastructure tooling. Candidates will have the technical skills required to support these products on a Linux platform running in public cloud and have knowledge of IaC language such ask Terraform. Some knowledge of databases, development and SDLC practices, and windows servers are all desirable. What will you be doing? • Technical evaluation and deployment of enterprise hosted development enablement tools into the Azure environment. • Documentation and knowledge transfers to peers and operations teams • Conducting major upgrades to existing enterprise hosted products • Building, maintaining, and supporting infrastructure around the products to aid in enterprise use • Troubleshooting performance and stability issues with cloud hosted services. • Liaising with users of our products in the IT developer space, to ensure that they are getting the most out the MSDE product set. • Working with the MSDE operations, SRE and development teams on day to day issues. • Planning and carrying out scheduled activities within the firm change approval framework • Write scripts to automate various tasks What were looking for: • Experienced in running and operating infrastructure running in Azure • Strong debugging and troubleshooting skills • Strong problem solving skills • Exhibit required skills in at least 3 of the following areas • Knowledge of Azure Virtual Machine • Knowledge of Azure Virtual Machine Scaleset • Knowledge of Azure Networking • Knowledge of Azure Load Balancing • Knowledge of Terraform • Knowledge of GitHub and/or Azure DevOps • Experience with performance troubleshooting and resolution • Experience with cloud monitoring using cloudwatch, azure monitor, loki, jaeger or Grafana • Ability to write detailed technical documentation Skills that will help you in the role: • SCM knowledge and experience • Knowledge of Linux and Bash • Knowledge of Kubernetes and Docker • Knowledge of issue tracking type tools • Experience of CI systems such as Azure DevOps or GitHub Actions • Experience of working in a large enterprise environment • Knowledge of Java or Python or GOLANG development • Knowledge of SDLC practices

Coordinate patient care transitions and discharge planning while ensuring compliance with healthcare policies and regulations. | Requires 2 years related experience or bachelor's degree in healthcare or related field, strong knowledge of healthcare policies, coordination skills, and ability to interact with multiple stakeholders. | At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. General Description of the Job Class • Perform a variety of specialized, complex activities in the coordination of the care needed for patient discharges and transitions of care. Strong emphasis on proactive problem resolution and departmental communications. • Independently perform activities necessary to organize, maintain, and use electronic patient health records. Positions at this level have high customer service, strong analytic and problem solving skills, require interpretation and explanation of policy and external requirements related to, privacy, release of information, positive patient identity, and other department and organization-wide functions. • Regular interaction required with case management staff, physician advisors, post-acute care providers, community based organizations, insurance companies, and governmental agencies. • Detailed working knowledge and ability to apply HIPAA rules, North Carolina General Statutes, and other State and Federal laws regarding patient privacy. Detailed working knowledge and ability to apply State and Federal laws regarding discharge planning, Joint Commission requirements, and CMS guidelines and rules. Duties and Responsibilities of this Level • Partners with Case Management team in arranging for discharge needs of patients including but not limited to durable medical equipment, home health, facility placement, dialysis, outpatient appointments, back transfers to outside hospitals, transportation, and home infusion. • Performs a variety of specialized, complex activities in the coordination of post-acute care services. Reviews discharge planning forms for completeness, timing, and conformity to policy and guidelines. Delivers the Important Message from Medicare according to CMS guidelines to all indicated patients based on case manager's noted expected discharge date. • Participates in daily Case Management touchpoints with Case Managers, Social Workers, and Utilization Managers. Discusses referred cases, including, patient status, barriers to discharge, payer communication, expected discharge date, transition planning priorities, escalations and support needed. • Reviews insurance coverage updates on all appropriate patients, as assigned. Regularly evaluates work list and re-prioritizes items for the day. Reviews requests for care coordination to identify dates of service, entity, provider and specific clinical documents needed to complete the requested referrals. Works extensively in the electronic health record to locate specific clinical documents for the purpose of fulfilling a request. Escalates more complex inquiries and barriers to the appropriate resource. • Stays in close contact with the requester to alert Case Management Staff of barriers to completion of needed task, provide status updates and ultimately share details of case completion. Enters appropriate documentation of all discharge planning activities and communications according to department standard and closely monitors pending tasks and priority level of each task. • Maintains strong working relationships with both internal Duke staff as well as external agency staff such as post-acute liaisons, admissions coordinators, medical providers and staff in community-based organizations to ensure timely, appropriate and safe transitions of care. • Obtains all authorizations for SNF care, both by utilizing the NaviHealth portal for the payers who utilize that system as well as any other processes used by all other managed care and health plans. They will also use a similar system as NaviHealth utilized by the State to approve all post-acute care (including Home Health) for Medicaid beneficiaries covered by these commercial plans. • Schedules peer-to-peer reviews for Physician Advisors (PAs) and communicate electronically to the PAs the dates/times and contact names/numbers of the payer's Medical Director with whom they will be speaking. Discusses rationale for initial denial of services with the PAs to assist in their preparation for the peer to peer discussion. Meticulous record keeping of this process will be expected as data will be needed to assess volume for future expansion. • Develops, administers activities, monitors and evaluates program effectiveness, and investigates trends. Advises supervisor as to the status of current activities and additional or expanded program requirements. Provides input into appropriate program recommendations or conclusions. Assists in developing and defining short and long term departmental specific goals and objectives. Implements decided upon program adjustments. Coordinates projects and audits to improve processes related to Case Management efficiency of care coordination and discharge planning. • Requires the ability to interpret and explain policy and external requirements related to, discharge planning, release of information, positive patient identity, and other department and organization-wide functions. Completes regular interaction, as indicated, with governmental agencies, providers of health care, insurance companies and auditing agencies. Possesses a detailed working knowledge and ability to apply HIPPA rules and other State and Federal laws regarding patient privacy. Possesses working knowledge of Joint Commission requirements and CMS guidelines and rules. • Develops, coordinates and advises staff regarding relevant policies and guidelines. Educates and trains employees in proper methods and procedures to ensure efficient and accurate completion of work. Develops and provides job-specific training to new and existing employees within department. Required Qualifications at this Level Education Associate's degree in business, healthcare administration, social work or a related healthcare Bachelor's degree in business, healthcare administration, social work or a related health field highly preferred Experience 2 years of related experience required A Bachelors degree in related field can subsitute for the experience requirement Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Provide clerical support to healthcare providers by managing patient records, scheduling, and communication to support inpatient behavioral health units. | Requires high school diploma or equivalent, six months customer service experience, and knowledge of clerical practices and medical terminology. | At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. Duke Nursing Highlights: • Duke University Health System is designated as a Magnet organization • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. • Duke University Health System has 6000 + registered nurses • Quality of Life: Living in the Triangle! • Relocation Assistance (based on eligibility) Occ Summary This position collaborates with healthcare providers by performing a variety of clerical duties to support patient care. Duties include greeting patients and visitors, answering the telephone, responding to patient's requests, accessing the electronic medical record(EMR), scheduling appointments and providing general clerical support as needed by the department. This position will consistently exhibits excellent customer service skills. Work Performed Answer patient signals and relay request to appropriate individual. Place calls for consultations as needed Understand and is able to use the manual back up system as needed. Assemble and maintain patient charts from admission through discharge Prepare and upload paper documents into the electronic medical record (EMR). Navigate electronic medical record, access patient information, generate reports, schedule appointments and manage task list. Use available technology to request and coordinate patient transport. Assign nursing staff to communication systems. Assist in reviewing clerical duties and responsibilities with new staff members. Order supplies for the unit; maintain inventory and replenish as necessary. Copy, file, mail and/or distribute materials as appropriate. Maintain records as required by the unit (i.e. time sheets, continuing education information, etc.). Schedule maintenance in automated schedule system as directed by Nurse Manager or designee Generate reports as directed by Nurse Manager or designee (Example: compliance) Participate in review of activities and processes for area of work. Assists in implementing changes to effect continual improvement in services provided; and complies with regulatory and legal requirements. Exhibit professional communication skill when answering the telephone and interacting with patients, visitors and other staff members. Round and greet patients each shift and explain their role. Greets patients, visitors, physicians and employees in a pleasant manner and refers to appropriate areas as needed. Answers phones, screens and refers calls as appropriate, delivers messages and provides information to patients, visitors and personnel upon request. Assist unit management in tracking inventory, stocking issues and maintaining adequate patient care supplies. Perform other related duties incidental to the work described herein. Knowledge, Skills and Abilities Knowledge of HIS procedures and of manual procedureswhen the system is down. Successful completion of TJC and other regulatory/designated requirements within the probationary period. Knowledge and understanding of telephone etiquette. Knowledge of general clerical practices and procedures. Knowledge of spelling and medical terminology. Ability to apply specific departmental rules and regulations relating to verifying, processing and maintaining records and forms. Ability to organize and set priorities. Ability to operate computer terminal and other officeequipment. Ability to write legibly. Ability to understand and follow oral and written instructions. Ability to deal tactfully and courteously with the public. Ability to establish and maintain effective relationships with other personnel. Level Characteristics N/A Minimum Qualifications Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve thisexchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Education Graduation from high school or GED; or an equivalent combination of related education andexperience Experience Six (6) months of work experience related to customer service Degrees, Licensures, Certifications N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Design and improve backend systems, mentor engineers, and collaborate cross-functionally to enhance software quality and performance. | Senior-level backend engineering with Java expertise, microservices, CI/CD, AWS, and strong communication skills. | As a Senior Backend Engineer - Java, you'll deliver new features, improve performance and reliability, reduce technical debt, and help shape backend standards and long-term strategy. This role is fully remote from anywhere in the United States, with east coast business hours. Client Details This organization is a global software company that has been in business for over 25 years. The company is headquartered in Boston, but also has a presence in Europe as well. I can share more details of the organization on a call! Description The suitable Senior Backend Engineer - Java will have the following responsibilities: • Be the internal Backend architecture expert, driving standards. • Improve the quality of internal software by reshaping legacy areas. • Own reliability and performance by identifying bugs & issues and improving the company UX with attainable outcomes • Mentor junior engineers, leading by example and sharing best practice. • Work with a variety of teams across the organization, mainly product & design to ensure requirements are clear and executed successfully • Be a great communicator and collaborator, working with team members on code reviews and shared problem solving. This role will be across multiple time zones and it's a remote position, so being a clear and concise communicator is an absolute must! Profile The suitable Senior Backend Engineer - Java, will have the following: • Bachelors Degree • A minimum of 5 and ideally 7-10+ years Java development & backend engineering experience • Ecommerce experience is a HUGE plus • You must be an expert in Java and also have experience with at least 1 additional backend and frontend language • Experience improving legacy codebases • Automated testing experience • Microservices architecture knowledge and expertise • CI/CD, Docker, Kubernetes & AWS experience • Excellent communication - this company is all about collaboration Job Offer The suitable Senior Backend Engineer will receive: • Great Base Salary • Annual Bonus Target (20% Annual target paid in quarterly increments) • Medical, Dental & Vision Insurance • Generous PTO • Matching 401k • Excellent Growth Opportunity • Remote work - 100% remote schedule - must work EAST COAST hours and MUST be based and fully authorized to work in the US! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Remote Skills: Amazon Web Services (AWS), Best Practices, Code Reviews, Communication Skills, Continuous Deployment/Delivery, Continuous Integration, Debugging Skills, Dental Insurance, Docker, Engineering, High Tech Industry, Identify Issues, Java, Mentoring, Microservices, Performance Management, Problem Solving Skills, Product Design, Quality Management, Reliability Engineering, Software Engineering, Team Player, Test Automation, Testing, User Interface/Experience (UI/UX), Vision Plan, eCommerce undefined: Michael Page USA