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Design, implement, administer, and support enterprise infrastructure environments including virtualization, cloud, and Linux systems. | 10+ years experience with VMware, Nutanix, Linux, Azure preferred, strong troubleshooting and communication skills. | Senior Systems Engineer – VMware ,Nutanix , Cloud-(Azure Preferred) Location: 100% Remote – EST/CST Time Zones Travel: Occasional travel to Boston, MA – approximately once every 2 months Start Date: ASAP Openings: 2 Experience: 10+ years Industry: Manufacturing experience is a major plus Job Summary We are seeking a Senior-level Systems Engineer with 10+ years of experience designing, implementing, administering, and supporting enterprise infrastructure environments. The ideal candidate will have strong hands-on expertise with VMware, Nutanix, Linux, and Cloud technologies, with Azure experience strongly preferred. This individual will be responsible for maintaining and modernizing highly available infrastructure environments, supporting virtualization and cloud initiatives, troubleshooting complex infrastructure issues, and partnering with internal technology teams to ensure reliable and scalable enterprise systems. Key Responsibilities • Design, implement, administer, and support large-scale enterprise infrastructure environments. • Provide advanced administration and troubleshooting for VMware virtualization environments. • Manage and support Nutanix hyperconverged infrastructure (HCI) environments. • Support enterprise Linux servers, including installation, configuration, patching, troubleshooting, and performance optimization. • Design and support cloud infrastructure, with Microsoft Azure experience strongly preferred. • Participate in cloud migration, infrastructure modernization, and hybrid-cloud initiatives. • Monitor system performance, availability, capacity, and overall infrastructure health. • Troubleshoot and resolve complex infrastructure, virtualization, operating system, and connectivity issues. • Develop and maintain infrastructure standards, configurations, documentation, and operational procedures. • Work with networking, security, application, database, and other infrastructure teams to resolve enterprise-level issues. • Support disaster recovery, backup, business continuity, and high-availability initiatives. • Perform root-cause analysis and implement permanent solutions for recurring infrastructure issues. • Participate in infrastructure upgrades, technology refreshes, migrations, and major enterprise projects. • Provide technical guidance and mentorship to junior/mid-level infrastructure engineers. • Participate in an on-call or after-hours support rotation as required. Required Qualifications • 10+ years of experience in Systems Engineering / Infrastructure Engineering. • Strong hands-on experience with VMware technologies and enterprise virtualization. • Strong experience with Nutanix / HCI environments. • Strong Linux systems administration experience. • Experience supporting enterprise-scale infrastructure environments. • Strong troubleshooting, problem-solving, and root-cause analysis skills. • Experience with infrastructure monitoring, performance tuning, patching, upgrades, and lifecycle management. • Ability to work independently on complex infrastructure issues and initiatives. • Strong written and verbal communication skills. Preferred Qualifications • Hands-on experience with Microsoft Azure infrastructure and services. • Experience with hybrid on-premises/cloud environments. • Experience with Azure migration and modernization initiatives. • Experience with automation and scripting such as PowerShell, Bash, or Python. • Experience with backup, disaster recovery, and high-availability solutions. • Experience with infrastructure-as-code or DevOps practices. • Manufacturing industry experience is a major plus, particularly experience supporting plant, factory, production, or industrial technology environments. • Experience working with geographically distributed enterprise environments
Lead and execute market research projects, manage client relationships, and support product development through data insights. | Bachelor's degree with 3+ years market research experience, client-facing skills, and proficiency in data visualization and quantitative tools. | Position Summary... What you'll do...Walmart Data Ventures is looking for an experienced quantitative and/or qualitative research to join our growing Research Team. This role is integral in cultivating and maintaining cross-functional and client relationships, delivering revenue through bespoke research projects. The ideal candidate is an intellectually curious, detail-oriented self-starter with a proven track record of owning all aspects of market research projects and client communication. Who we are: Walmart Data Ventures is dedicated to unlocking the power of data to drive smarter business decisions both internally and for our Supplier partners. By delivering cutting-edge data products and solutions, we help Walmart and our clients realize the full potential of their data assets. What you'll do: • Lead and execute all aspects of quantitative and qualitative research processes including research design, questionnaire development, programming, data collection, data analysis and storytelling. • Serve as a product ambassador, demonstrating extensive knowledge of Walmart Data Ventures products and services, including competitive marketplace offerings, to identify and sell solutions. • Proactively troubleshoot complicated issues that arise in an efficient and effective manner, providing oversight on quality control processes at each step of the research lifecycle. • Build strong, long-term relationships with assigned accounts through value-add research best practices consultation, leading annual research planning workshops and continually delighting clients with a positive, customer-centric attitude. • Efficiently manage time to focus on essential activities to ensure customer satisfaction, delivery of impactful insights, account growth and contract renewals. • Support creation of ad hoc training and marketing collateral in partnership with cross-functional partners. • Collaborate with cross-functional stakeholders to support the development of our product suite by sharing client user requests, industry, market, and competitive trends in a positive and actionable way. Who you are: • You love nurturing and building relationships and can provide strategic guidance to clients. • You are able to successfully manage multiple projects and competing priorities to ensure deadlines are met and clients have a positive experience. • Are enthusiastic about research, data driven approaches, new technology and strategic thinking. • A collaborator at heart - a team player who works harmoniously within and across a team, comfortable working in async and virtual environments. What you'll bring: • Bachelor's degree in relevant field. • 3+ years of market research experience (client facing a must) • Excellent written, verbal, presentation and phone communication skills with the ability to adapt conversations for technical and non-technical audiences. • Experience visualizing data with tools such as Excel, PowerPoint, Tableau, and others. • Knowledge of SPSS and/or other quantitative reporting tools is required. • Familiarity with online data collection tools (i.e., SurveyMonkey, Qualtrics, Decipher, etc.) At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00 Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area. Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales Primary Location... 221 River St, Hoboken, NJ 07030, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Provide global leadership for client services, end-user support, and manufacturing operations to ensure a modern technology experience. | Over 10 years in global IT operations and end-user services with relevant degrees and certifications. | At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging. What You Can Expect The IT Director, Digital Employee Experience provides global leadership for Zimmer Biomet’s client services, end user support, manufacturing operations support and digital employee experience capabilities. This global and highly visible role delivers a reliable, modern and consistent technology experience across EMEA, the Americas and APAC, including office, field, remote and manufacturing environments. The Director leads global teams that may include employees, contractors and on-shore/off-shore outsourced resources. He/she is responsible for engaging, inspiring and increasing the capability of those teams to deliver operational, service quality and transformation objectives across end user services, field operations, workplace technologies and manufacturing support. The role requires strong operational leadership, a service-first mindset and the ability to drive change across a complex global and matrixed organization. Decision-making authority can have significant impact on employee productivity, site operations, technology lifecycle planning, vendor performance, cost management and global business operations. How You'll Create Impact Lead global Employee Experience and Field Operations teams across EMEA, the United States and APAC, including client services, end user support, field services and manufacturing operations support. Define and execute the global Digital Employee Experience strategy, including experience measurement, proactive service improvement, employee productivity enablement, self-service and automation. Own global service delivery standards, operational governance, KPIs, SLAs, XLAs, escalations and continuous improvement across end user and field operations services. Provide leadership for manufacturing site support and field operations, ensuring reliable technology support for production, distribution, office and remote work environments. Lead global PC provisioning, endpoint deployment, device refresh, hardware currency, asset lifecycle, operating system lifecycle and workplace technology planning. Drive application rationalization and workplace technology simplification with Enterprise Architecture, Applications, Cybersecurity and business stakeholders. Manage global vendor, managed service provider and outsourcing relationships to ensure accountability, performance, cost effectiveness and resiliency. Champion automation, AI-enabled support, shift-left capabilities, knowledge management and global process standardization while developing high-performing global leaders and teams. What Makes You Stand Out Demonstrated senior-level IT operations, client services, field operations and digital workplace leadership skills in a complex, global and matrixed organization. Demonstrated success leading global teams across EMEA, the United States and APAC, including employees, contractors and outsourced service providers. Strong understanding of end user support, field services, manufacturing operations support, service desk integration, endpoint technologies and workplace platforms. Proven ability to develop and execute a global Digital Employee Experience strategy using metrics, service insights, proactive support and continuous improvement practices. Experience leading PC provisioning, endpoint lifecycle planning, hardware refresh, operating system lifecycle, asset management and technology currency programs. Experience driving application rationalization, technology simplification and workplace modernization in partnership with architecture, applications, cybersecurity and business teams. Advanced communication skills, exceptional interpersonal and presentation skills and the proven ability to influence effectively globally and across functional lines. Develop partnership opportunities with technical teams such as Collaboration Technologies and Information Security to create reference frameworks and roadmaps supporting the digital employee experience Demonstrated use of operational metrics, KPIs, SLAs, XLAs, financial measures and customer feedback to measure success and improve areas of responsibility. Keen understanding of budgets, vendor governance, managed services, operational risk, employee productivity and Zimmer Biomet’s global business and competitive environment. Your Background Bachelor’s degree in Information Technology, Computer Science, Engineering, Business or related field required. Master’s degree in business, technology or related field preferred; ITIL, service management, endpoint management or digital workplace certifications preferred. 10+ years of related professional experience required, including significant leadership experience in global end user services, client services, field operations, manufacturing support, digital employee experience and/or IT operations. Travel Expectations Up to 20% Expected Compensation - $185,000-$230,000 base salary. Comprehensive bonus and LTI also provided. EOE
Lead and modernize corporate IT infrastructure and enterprise applications ensuring operational excellence and technical strategy execution. | Bachelor's degree with 10+ years IT experience including 5+ years technical leadership and expertise in Azure, Microsoft 365, and enterprise systems management. | Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI. The Senior Manager, Corporate IT serves as the senior technical leader for the Corporate IT organization, reporting directly to the Director of IT. This role is responsible for driving the technical execution, operational excellence, and continuous modernization of Corporate IT services across Infrastructure, End User Computing, Identity & Access Management, Enterprise Applications, and Service Management. This is a highly hands-on leadership role focused on technology rather than day-to-day personnel management. The Senior Manager partners with the Service Desk, Systems, Enterprise Applications, and IAM team to provide technical direction, establish engineering standards, remove technical roadblocks, and ensure reliable delivery of enterprise technology services. The successful candidate is expected to lead complex technical initiatives, architect enterprise solutions, drive automation, improve operational maturity, and serve as the highest technical escalation point within Corporate IT. This individual will help shape the organization's technology roadmap while enabling the Director of IT to focus on strategic planning, financial management, governance, mergers and acquisitions, and executive engagement. ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES Technical Leadership Serve as the senior technical authority across Corporate IT. Provide architectural guidance for Microsoft 365, Azure, Entra ID, Intune, endpoint management, networking, identity, enterprise applications, and cloud services. Review and approve technical designs, infrastructure changes, and operational standards. Mentor technical leads and senior engineers while fostering engineering excellence across the organization. Act as the primary technical advisor to the Director of IT. Infrastructure & Cloud Operations Lead the modernization of Microsoft 365 and Azure environments. Oversee endpoint management, device lifecycle, and enterprise mobility solutions. Ensure high availability, resiliency, scalability, and security of Corporate IT infrastructure. Guide disaster recovery, backup, capacity planning, and technology lifecycle initiatives. Identity & Security Partner with IAM leadership to improve identity governance, lifecycle management, and Zero Trust security. Support implementation of Conditional Access, Privileged Identity Management (PIM), Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity automation. Ensure technology solutions align with corporate security policies and compliance requirements. Enterprise Applications Partner with Enterprise Applications leadership to ensure reliable delivery of business-critical platforms including Microsoft 365, Workday, Salesforce, NetSuite, Jira Service Management, and other enterprise SaaS solutions. Provide technical leadership for enterprise integrations, APIs, authentication, and platform architecture. Operational Excellence Drive operational maturity across Corporate IT. Establish technical standards, documentation, and governance processes. Lead major incident response, root cause analysis, and post-incident reviews. Identify opportunities to improve service quality, reliability, and operational efficiency. Automation & AI Lead enterprise automation initiatives utilizing PowerShell, Power Platform, APIs, Infrastructure as Code, and AI technologies. Reduce manual processes through automation and workflow optimization. Champion the adoption of AI-enabled IT operations and productivity tools. Project & Program Leadership Lead cross-functional technology initiatives from planning through implementation. Coordinate technical delivery across Service Desk, Systems, IAM, and Enterprise Applications. Identify technical risks, dependencies, and mitigation strategies. Support technology integration activities related to acquisitions and organizational growth. Vendor & Technology Management Evaluate emerging technologies and recommend solutions that improve business outcomes. Provide technical oversight for strategic vendors and technology partners. Assist with technology selection, lifecycle planning, and platform standardization. Key Impact Metrics Success in this role will be measured by: Increased stability and availability of Corporate IT services. Reduction in recurring incidents through root cause elimination. Increased automation of operational and administrative processes. Successful delivery of strategic technology initiatives on schedule and within scope. Adoption of enterprise technology standards and best practices. Reduced technical debt through modernization efforts. Improved operational efficiency across Corporate IT. Strong collaboration across Service Desk, Systems, Enterprise Applications, and IAM. High customer satisfaction and service reliability. Development of technical capabilities within Corporate IT teams. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience. Minimum of 10 years of progressive experience in enterprise information technology. Minimum of 5 years leading enterprise technical teams or technology functions. PREFERRED QUALIFICATIONS Demonstrated experience leading complex enterprise infrastructure, cloud environments, and modernization initiatives. Extensive experience with Microsoft Azure, Microsoft 365, Entra ID, Intune, Active Directory, and enterprise endpoint management. Experience supporting enterprise SaaS platforms, including Workday, Salesforce, NetSuite, Jira Service Management, and Atlassian products. Strong understanding of networking, identity, security, cloud architecture, and systems administration. Hands-on experience with PowerShell scripting, enterprise automation, Infrastructure as Code, and DevOps practices. Experience leading major technical incidents and complex enterprise technology initiatives. Proven ability to develop technical standards, operational processes, architectural best practices, and technology roadmaps. Experience with AI-assisted IT Operations (AIOps), Microsoft Copilot, or enterprise AI platforms. Experience leading technology integration activities associated with mergers and acquisitions. Experience working within regulated industries or environments with strong security and compliance requirements. Excellent analytical, troubleshooting, and problem-solving skills. Strong written and verbal communication skills, with the ability to communicate technical concepts to both technical and executive audiences. Relevant professional certifications preferred, including Microsoft Azure Solutions Architect Expert, Azure Administrator Associate, Identity and Access Administrator Associate, Endpoint Administrator Associate, ITIL Foundation/Managing Professional, CISSP, Security+, or equivalent certifications. ***The US base salary range for this full-time position is: $150,289.00 - $225,434.00 The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *** Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.
Manage enterprise security platforms, lead security initiatives, handle incident response and vulnerability management, and integrate security into DevOps pipelines. | 5+ years in security engineering with strong identity and endpoint security knowledge, bachelor's degree or equivalent, and scripting proficiency. | Position Description: KPA is seeking a Senior Information Security Engineer to serve as the senior technical counterpart to the Director of Security & Technology. This role owns KPA's security platforms, cloud security, identity, automation, and technical security initiatives. The ideal candidate is a hands-on security engineer with strong cloud and infrastructure experience who can independently lead complex security projects, partner effectively with IT Operations and DevOps, and continuously improve KPA's security posture. \n Responsibilities: Own KPA's enterprise security platforms, including CrowdStrike, Rapid7 (InsightIDR, InsightVM, InsightAppSec, MDR), Cisco Umbrella, Cisco Duo, KnowBe4, and related technologies. Lead vulnerability management and remediation, endpoint security, identity security, privileged access, penetration testing, and security hardening initiatives. Lead security incident response, investigations, containment, remediation, and post-incident reviews. Own the ongoing operation of SOC 2 controls, security audit requirements, and technical compliance initiatives. Own Cisco Meraki security, VPN infrastructure, network security controls, and secure cloud connectivity. Secure Azure, AWS, Microsoft 365, Entra ID, AWS Identity Center, Auth0, and cloud-native workloads using modern security best practices. Administer and improve identity governance across Microsoft Entra ID, Cisco Duo, AWS Identity Center, Auth0, SSO, SCIM, Conditional Access, PIM, privileged accounts, service accounts, and authentication architecture. Partner with DevOps to integrate security into CI/CD pipelines, Infrastructure as Code, containers, Kubernetes, and cloud workloads, including SAST, DAST, Snyk, and other application security technologies. Own and continually improve KPA's cloud security posture management, workload protection, identity controls, logging, alerting, detection engineering, and remediation processes. Own email security across Microsoft 365, SendGrid, Amazon SES, SPF, DKIM, DMARC, and phishing protection. Build security automation using PowerShell, Python, Microsoft Graph, REST APIs, and AI-assisted development. Lead security assessments for new vendors, SaaS platforms, cloud services, and third-party integrations; administer third party vendor management (TPVM) and support ongoing vendor risk management. Administer and improve KPA's security awareness program, security policies, standards, and technical procedures. Support AI security and governance initiatives, including ChatGPT Enterprise, Claude, MCP, and emerging AI technologies. Support security architecture reviews for new cloud services, platforms, integrations, and technical initiatives. Proactively identify security gaps, technical debt, and opportunities to improve KPA's security posture through automation, AI, and modern engineering practices. Qualifications: 5+ years of experience in security engineering, cloud security, infrastructure security, or a related senior technical role. Strong knowledge of identity security, endpoint security, vulnerability management, network security, incident response, and zero trust principles. Experience securing Azure, AWS, Microsoft 365, Entra ID, Windows, and Linux. Familiarity with CI/CD pipelines, Kubernetes, container security, application security scanning, and DevSecOps practices. Scripting and automation experience using PowerShell, Python, REST APIs, or similar technologies. Experience supporting SOC 2 & NIST CSF or comparable security and compliance frameworks. Relevant certifications such as CompTIA Security+, CISSP, CCSP, AWS Certified Security, or equivalent certifications are preferred. Excellent communication, documentation, project leadership, and problem-solving skills. Bachelor's degree in Computer Science, Information Technology or Cybersecurity or equivalent experience. Success Criteria: Work ethic that aligns with KPA's core values: Trust: earning trust through integrity, expertise, and acting in the client's best interest. Innovation: continuously seeking out ways to better serve clients. Excellence: holding ourselves to high standards in everything we do. Results: moving with purpose to deliver meaningful outcomes. Owns and continually improves KPA's enterprise security platforms and technical security controls. Improves KPA's security posture across endpoints, identity, networking, cloud, and DevOps environments. Delivers complex security initiatives with strong planning, communication, documentation, testing, and post-implementation validation. Reduces manual security work through automation and modern engineering practices. Serves as the senior escalation point for complex security incidents and technical security issues. Partners effectively with IT Operations and DevOps to embed security into operational and development workflows. Physical Requirements: Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working at a computer typing and view a screen - Constantly Stationary sitting or standing - Constantly Visual Recognition - Constantly Hearing/Listening - Occasionally Communicating verbally and/or in writing - Occasionally Travel - Seldom Compensation: Annual base salary range between $110-150k commensurate with experience. Bonus potential of 10% annually. This is a full time, exempt position. \n
Oversee regional operations, growth, and financial performance while managing market teams and aligning with executive leadership. | At least 6 years operations management with 4 years managing managers in multi-site environments, data-driven and entrepreneurial mindset, postgraduate degree required. | About 8Fleet: 8Fleet is hiring! 8Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both autonomous and non-autonomous rideshare fleets. With our anticipated growth, we’re searching for a passionate Market Manager to join and grow with our team. You’ll be involved in every aspect of operations as we expand rapidly! About the Role: The Regional General Manager, North is responsible for 8Fleet's operations and growth across the North region, anchored in Chicago. The RGM North owns the end-to-end launch and success of new markets, hires and leads the Market Managers who run them day-to-day, and is the connective tissue between regional execution and company strategy, working in close, regular contact with 8Fleet's founders and executive team. This role requires someone who can operate at 20,000 feet (regional strategy, market prioritization, resourcing) and then drop into the weeds of a single market's P&L or a driver-supply problem when needed. It's a builder's role: launching new markets from scratch, standing up teams, and conributing to best practices that other regions will follow. The ideal candidate has scaled operations in a fast-moving, multi-market environment (rideshare, delivery, or similar marketplace/logistics businesses), has directly managed managers, and brings a founder's mindset to ambiguity. Prior experience at Uber, Lyft, or a comparable rideshare/mobility platform is a strong plus. You are driven. You are endlessly curious. You are passionate about finding creative solutions to challenges — and you know how to build that same instinct in the managers you lead. Key Responsibilities: Regional Leadership & Market Launches Own the launch playbook and execution for new markets across the North region, from pre-launch planning through steady-state operations Lead, hire, and develop a team of Market Managers across the region; set goals, coach performance, and build bench strength Partner closely with other RGMs to share best practices, standardize processes, and align on cross-regional priorities Serve as the primary point of contact between the region and 8Fleet's founders/executive team, providing regular reporting and surfacing risks and opportunities early Fleet Growth & Management Own all financial and operational metrics across the region's markets to ensure optimal revenue and profit maximization Oversee regional fleet operations, including driver scheduling, dispatch, and performance monitoring, through the Market Manager team Ensure vehicle maintenance and repair programs across markets support optimal fleet utilization and safety Partner with the Growth team to develop and execute regional strategies to recruit, onboard, and retain a high-performing driver base Financial Performance Analyze regional and market-level performance data to identify areas for improvement in profitability and operational efficiency Develop and implement cost-effective strategies to maximize regional fleet profitability Set, monitor, and report on regional KPIs; hold Market Managers accountable to their local targets Team Development & Culture Build and scale the Market Manager function within the region, including hiring, onboarding, and ongoing training Foster a positive, high-performance culture across all region markets Establish regional best practices for driver support, training, and customer service standards Compliance & Safety Ensure compliance with all relevant regulations and safety standards across every market in the region Oversee regular safety audits across markets and ensure corrective actions are implemented Successful Candidates Will Bring 6+ years of operations management, business consulting, or related experience managing multi-site or multi-market operations 4+ years of experience managing managers (not just individual contributors), with a track record of hiring and developing strong operators Goal focus with a strong bias toward action and comfort operating with ambiguity Entrepreneurial hustle and proven self-starter with an owner's mentality; experience launching new markets, sites, or business lines strongly preferred Data-driven mindset, strong business judgment, and proven ability to perform analysis, draw key insights, and form and execute strategy at a regional level Strong communication and interpersonal skills to build relationships, manage a distributed team, influence founders/execs, and inspire others Excellent organization and time management; comfortable managing multiple markets and priorities simultaneously Willingness to travel across region markets as needed MBA or advanced degree is a strong plus Experience with ridesharing platforms (Uber, Lyft) is a strong plus Compensation Base Salary Range: $160,000–$190,000 Plus annual bonus and strong stock option award Equal Opportunity Employer: 8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Disclaimer: This job description may be updated at any time without prior notice.
Architect, design, and maintain a large-scale virtual desktop environment while providing Tier 3/4 support and acting as a technical liaison. | Bachelor's degree with 13 years or Master's with 10 years experience, expertise in Microsoft Azure, Azure Networking, VDI profile management, and ability to obtain DoD and DHS security clearances. | Job Title: Senior AVD (Azure Virtual Desktop) Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking a Senior Azure Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, virtual desktop environment. This role will be the SME in troubleshooting all related performance issue across the organization. Additionally, the position will require an individual experienced in system design and integration and process automation and improvement. Must also be well versed in Network, storage, Azure AD and Intune. We are looking for an individual who has a proven track record designing implementing and maintaining VDI in a large enterprise. The ideal candidate will be a motivated self-starter with excellent written and verbal communication skills, who exceeds as an individual, as well as excels among peers in a team environment. The individual should possess a passion for operational excellence and a high level of interpersonal and soft skills. Responsibilities: • In addition to architecting and designing, the VDI Engineer will provide TIER 3/4 support to system administrators in order to resolve VDI issues. • Provide guidance on optimization of desktops for platform interoperability and act as liaison between Virtual Desktop Infrastructure (VDI) technologies. • Offers endpoint support on issues and trouble resolution tasks on Virtual Desktop related tasks. • Maintains an Advanced knowledge relative to administration, engineering, and implementation of virtual desktop infrastructure-related technologies. • Operate across multiple and complex production environments with multiple stakeholders. • Applies extensive technical expertise and has full knowledge of other related disciplines. • Conducts trade studies and makes recommendations on solutions and "make buy" decisions. Qualifications: Required: • Ability to obtain DoD Security Clearance • Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) • Master's degree and 10 years of experience or Bachelors Degree and 13 years of experience or 19 years of total experience • Experience in Microsoft Azure, Azure Networking, Storage and Virtual Desktops • Experience managing and administering Windows Servers • Experience with Azure AD, Intune, FSLogix • Experience with Nerdio • Experience in VDI profile management • Endpoint protection, policy management and application of STIGs • AVD integration with Office 365 services • Desktop Software provisioning and Support Services • Collaborate and work well in a team environment Desired: • Experience (1+ years’) with any or all of these products or technologies: MS SQL, Puppet, Chef, Qualys, SCCM, Intune, MDM solutions • Experience (1+ years’) setup and integration with IIS, SQL Server • Experience (2+ years’) with Azure Security Tools (e.g. Sentinel) - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $114,600-$252,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Lead global Customer Success team to drive retention, expansion, and service delivery while optimizing customer journey and fostering collaboration. | Over 10 years in Customer Success leadership with strong C-level communication, technical knowledge, and data-driven decision-making. | Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Virtual Nuvolo is the global leader in modern, cloud-based Connected Workplace solutions. Built on ServiceNow, we provide a single platform to manage all people, all physical locations, all assets, and all work - enabling data sharing across departments. Industries we serve through our SaaS applications include healthcare, life sciences, financial services, retail, government, higher education & enterprise. We are a software company that provides generous compensation, excellent benefits, and the opportunity to be surrounded by passionate team members that look out for each other. As Nuvolo's Head of Customer Success, you will lead Nuvolo’s Global Customer Success team to the next level of maturity in delivering world class service to our clients, while maximizing retention and expansion opportunities. You will build a high performing team to ensure client satisfaction for all Nuvolo customers, while growing and mentoring members of the Customer Success team across multiple tiers. You will be responsible for leading a team focused on maximizing retention, identifying potential areas of expansion, and increasing engagement, advocacy, and references in our customer base. You will also oversee key executive relationships with our most strategic customers, ensuring maximum value and adoption is attainted by our platform capabilities. What you will do: Customer Retention & Growth Own customer retention, Net Revenue Retention (NRR), and expansion goals across our customer base, and in collaboration with our sales and Go-To-Market strategy Drive account growth outcomes: influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores, reduce churn and drive new business growth through greater advocacy and reference ability Develop and execute a scalable customer success strategy that ensures customers realize maximum value Drive a proactive customer engagement model that improves adoption, reduces churn, and increases expansion opportunities Drive value for Nuvolo’s customers, ensuring they have the right products, services, and tools to accomplish their goals Execute an industry-leading customer health scoring framework to predict risks and opportunities Serve as a key leader for all post-sales escalations, in collaboration with the Head of Customer Experience, in order to ensure customer needs are appropriately prioritized Leadership & Team Development Build, scale, and mentor a world-class Customer Success team, including customer Success Managers and Partner Success Managers Define career paths and develop talent through training, coaching, and performance management Foster a customer-first culture that aligns with key business objectives Customer Journey & Advocacy Optimize the customer journey from onboarding to renewal and expansion Build cross-functional relationships within Nuvolo to create a unified customer experience Evolve current customer routines, including Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs), in order to achieve maximum engagement and value for our most high-value customers. Identify and develop key customer advocates, collaborating with the Marketing organization to generate case studies, referrals, and success stories that maximize Nuvolo’s brand in the industry. Cross-Functional Collaboration Partner with Sales to ensure smooth customer handoffs occur, and there is optimal alignment on expansion strategies Work closely with Product & Innovation leaders to deliver actionable customer insights that help influence our roadmap Collaborate with marketing to drive customer engagement, content strategy, and advocacy programs Align with Support and Professional Services to ensure a seamless post-sales experience Work with other department leaders and teams to coordinate Path to Green efforts and ongoing delivery, support and operations Data, Technology & Process Optimization Mature the Customer Success playbook and account development strategy and provide senior management sponsorship to selected accounts Evolve metrics and KPIs that showcase growth opportunities and engagement success Own the narrative on customer success metrics, ensuring accurate forecasting of retention and expansion Leverage Customer Success technology (e.g. Gainsight, Salesforce, etc.) to automate and scale engagement with customers and to optimize internal use Continuously refine CSM playbooks, workflows, and reporting for efficiency and effectiveness What you will bring: 10+ years’ experience in a Customer Success Leadership position, handling highly complex issues; strong leader with a track record of building and growing high performing teams Outstanding communication skills at the C-Level: Both Written and Verbal Communications; Influences Without Authority and Manages Stakeholders Effectively Deep experience leading and responding to complex critical incidents; You have demonstrated the ability to manage multiple initiatives at one time Technical knowledge of complex systems Previous experience directing and maximizing the benefits of collaborating with global teams Excel in problem solving and have strong analytical skills, leverage data to drive decisions, and continuous improvement You are a strong collaborator, communicator and work well cross-functionally You have strong organizational skills and pursue measuring the impact of you and your team’s performance Annual Base Salary Range or Hourly Base Pay Range: $143,513.33 - $231,200.00 Compensation Type: Salary Incentive Eligible: Yes Sales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. Thrive at work and at home: Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! Family building benefits include fertility coverage and adoption/surrogacy assistance. Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support. Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations Safety Sensitive Role: No The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Own security posture and cloud infrastructure, lead post-acquisition IT integrations, and manage endpoints for distributed workforce. | 7+ years enterprise systems administration with HIPAA experience and proficiency in Microsoft 365, Entra ID, Intune, and cross-platform device management. | About Us We are fixing US healthcare by building an AI-native physical care platform, starting with home health. Home health is a $140B industry with less than $10B in EBITDA — 40% of revenue is spent on pure administrative waste. We automate this work with AI, creating a fundamentally different cost structure compared to incumbents. This lets us rapidly take market share by serving the 30% of patients who go untreated today. By reshaping the cost structure of this industry, we unlock its growth. We’ve built one of the best AI teams in the world (from Character AI, Scale, Palantir, Citadel, Jane Street) and paired them with a team of healthcare veterans and ex-MBB strategists to build a new type of healthcare company: one that delivers care at the speed of an AI company. Our physical care platform already operates with 30pp higher gross margins than traditional home health providers. With our AI advantage, we pay nurses more, remove their admin burden, and unlock the scale economics that have been missing from this fragmented industry. If we served this entire $140B market, instead of $10B in EBITDA, we’d drive $60B. We're starting with home health, then expanding to all delivered care. Our mission is “any care, any where”. Fundamentally, our incentives are aligned with America. Every dollar in revenue we make is two dollars taken out of the healthcare system. If we succeed, so does US healthcare. The Opportunity - Systems Infrastructure We're scaling from 500 to 2,500 employees over the next year while integrating multiple acquired entities. Our IT infrastructure needs to match the speed of an AI company—not the bureaucracy of traditional healthcare. We're insourcing IT operations and building a unified, secure platform across all business units. This means consolidating fragmented systems, hardening security and compliance, and creating the infrastructure that lets our clinical and AI teams move fast without breaking things. Think of it as a blend of: • Defensive design (prevent attacks at every layer, but also prepare for breaches, minimize blast radius, and detect incidents fast) • Greenfield architecture (you'll have latitude to design best-in-class infrastructure, not patch legacy systems) • Frictionless operations security (tight access control with low friction — make the secure path the easy path) You'll be one of the earliest members of our internal IT team, working directly with leadership, engineering, and operations to build the infrastructure foundation that powers care delivery across the USA. This role is designed for you if you have a low ego, love solving problems that matter, and are ready to build infrastructure for an industry-changing company. What You'll Do You'll own and drive high-impact, ambiguous problems end-to-end, such as: 1. Own security posture across all systems • Implement and enforce cybersecurity controls: MFA, conditional access, EDR, vulnerability scanning, and secure remote access • Lead incident response and coordinate with our security partners • Maintain HIPAA-aligned technical safeguards and support CMS and state audits • Build and maintain security documentation, policies, and system diagrams—we cannot secure what we cannot see 2. Architect and maintain cloud infrastructure • Deploy and maintain Microsoft 365, Entra ID, Intune, VPNs, and virtual desktop environments • Manage backups, disaster recovery, monitoring, and patch management • Lead system upgrades, migrations, and integrations as we consolidate business units 3. Drive M&A system integration • Lead post-acquisition integration: directory consolidation, email migrations, endpoint standardization, network integration, legacy decommissioning • Participate in IT due diligence for acquisitions—system inventories, security posture assessments, risk identification • Develop repeatable IT integration playbooks to support our ongoing acquisition strategy 4. Manage endpoints across a distributed workforce • Secure Windows, macOS, and mobile devices using MDM platforms (Intune, Jamf, Knox) • Standardize device configurations, encryption, and compliance policies • Own asset tracking and lifecycle management for field and corporate staff 5. Partner with operations to enable fast, secure growth • Support and administer business-critical platforms: HRIS/Payroll (ADP, Rippling), EHR/EMR (Homecare Homebase), compliance systems (Relias) • Partner with HR on secure onboarding/offboarding—our target is same-day provisioning and immediate access revocation • Provide escalation support for complex issues impacting remote and field-based staff Who You Are We're looking for high-ceiling, low-ego builders. This is a startup, and every day brings its own adventure. If you bias to action and want early ownership, this is the place for you. Must-have experience • 7+ years of enterprise systems administration experience • Demonstrated experience in HIPAA-regulated or highly compliant environments • Strong hands-on experience with Microsoft 365, Entra ID, and Intune • Experience with macOS administration, iOS device management, and cross-platform environments • Proven ability to manage VPNs, firewalls, network security, and backup/disaster recovery systems • Excellent documentation, troubleshooting, and communication skills How you work • Owner mindset: you'd rather be accountable for results than wait for someone else to fix the problem • Bias to action: you hate bureaucracy and want to move fast • Security-first thinking: you prioritize prevention, but also assume breach and design for containment, not just prevention • Clear communicator: you can go from a messy problem to crisp documentation • Comfort with ambiguity: you don't need a perfect brief; you can help create it • Low ego: this is a startup, you want to get scrappy Nice-to-haves • Healthcare, or multi-site clinical operations experience • M&A systems integration experience—you've migrated or consolidated IT environments post-acquisition • Jamf and Apple Business Manager administration • Knox, or other Enterprise Device Management for tablet/mobile devices • Virtual desktop infrastructure (VDI) experience • Certifications: Microsoft (Azure/M365), CompTIA Security+, Jamf, CISSP Working Conditions • Fully remote role with reliable high-speed internet required. • Occasional travel to branch offices or data centers may be required for major deployments or audits. • On-call or after-hours work may be required during outages or critical system changes. What We Offer Opportunity for growth in a fast-growing company Collaborative team valuing innovation and problem-solving Competitive salary ($135,000.00-$150,000.00 per year) and equity compensation Flexible time off policy—we expect most employees to take at least 3 weeks of vacation per year 401(k) retirement plan with employer contribution Comprehensive health insurance, dental, and commuter benefits
Coordinate daily clinic operations including patient check-in/check-out, scheduling, billing, and documentation with compassionate customer service. | At least high school education with one year healthcare patient-facing experience and strong communication, data entry, and organizational skills. | At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.Patient Service Associate (PSA) - Duke Urgent Care Holly Springs **$2,500 commitment Bonus for Eligible Candidates** Duke Urgent Care Holly Springs provides convenient, high-quality walk-in medical care for patients of all ages with non-life-threatening illnesses and injuries. Located within the Duke Health Holly Springs campus, the clinic offers same-day treatment for conditions such as respiratory infections, flu symptoms, minor injuries, sprains, cuts, and other acute health concerns. Services include on-site diagnostic testing, X-rays, vaccinations, and routine physicals, helping patients receive timely care when their primary care provider is unavailable. The department is committed to delivering compassionate, patient-centered care while supporting Duke Health's mission of excellence, innovation, and community health. Location: 401 Irving Parkway, Suite 130, Holly Springs, NC 27540 Hours: 8am – 8pmm Monday through Sunday What you will do: As a Patient Service Associate, you will be responsible for coordinating and performing a variety of administrative tasks to support the daily operations of the clinic. This includes clinic preparation, verifying patient identification, managing check-in and check-out processes, posting charges, handling cash transactions, and scheduling patient appointments. Additional duties include delivering exceptional customer service, managing message distribution, coordinating ancillary service scheduling and preparation, and processing patient referrals. Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check-out patients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards What you will need: Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education Experience Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities. Degrees, Licensure, and/or Certification N/A Knowledge, Skills, and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms. Distinguishing Characteristics of this Level N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.