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You would manage HubSpot data, lead routing, and campaign execution while building attribution models and executive dashboards to measure pipeline and revenue impact. | The role requires 5+ years in B2B software marketing or revenue operations, deep HubSpot expertise, and the ability to align marketing processes with Sales and other teams. | JOB SUMMARY Saisystems Health builds the platform for physician groups caring for complex older adults in skilled nursing, assisted living, memory care, and CCRCs. Our platform helps practices collect more of what they earn, give clinicians more time with patients, and move from volume to margin. As our Marketing Operations Manager, you build and run the marketing system behind every program: the data, the definitions, the reporting, and the automation. You give leadership one trusted view of marketing's impact, from first touch through pipeline. In your first year, success looks like one dashboard leadership trusts, clean shared definitions with Sales, and a monthly report that explains the numbers and what to do about them. KEY RESPONSIBILITIES • Own HubSpot as the marketing system of record: data model, lifecycle stages, lead scoring, routing, workflows, reporting, and integrations. • Build and run campaign execution in HubSpot, including email, lead nurture, sequences, and content syndication. • Own lead management: scoring, segmentation, routing, and the handoff of qualified leads to Sales under agreed service levels. • Define and enforce shared MQL, SAL, and SQL definitions with Sales, including original source tracking. • Set up attribution: first-touch sourced credit and multi-touch influence reporting. • Set up UTM and campaign tagging, and build dashboards that show marketing's impact on pipeline and revenue. • Build the monthly executive report and the weekly team scorecard: MQLs, SQLs, pipeline, cost per opportunity, win rate, and conversion by stage and source. • Build AI-assisted workflows in HubSpot and related tools for reporting, list building, and campaign setup, and track cost per asset and cycle time. • Maintain the named account list for priority segments, with ownership, tier, and engagement data. • Support the SDR program with sequences, lead routing, enrichment, and account scoring. • Manage the marketing tech stack, vendors, contracts, and renewals. Track program spend against budget and recommend reallocation for the best return. • Keep data clean: deduplication, enrichment, list hygiene, and consent management. Ensure data privacy compliance, including HIPAA-aware handling, and compliance review of customer-facing content. • Work with Sales, Customer Success, Product, Revenue Cycle, Finance, and IT to align systems, processes, and data. • Review and improve marketing processes for efficiency, scale, and effectiveness. • Work with Product and Revenue Cycle on de-identified data for benchmarks and proof points. KEY PERFORMANCE INDICATORS • Share of deals with a valid original source. • Report accuracy and on-time delivery. • SDR and AE lead response time. • Data quality on the named account list. QUALIFICATIONS Required • Deep HubSpot experience: workflows, lifecycle management, lead scoring, reporting, and CRM data • Hands-on use of AI tools to speed up reporting, list building, and campaign setup • 5+ years in marketing operations or revenue operations at a B2B software company • Experience building funnel and attribution reporting that leadership uses to make decisions • Comfort working with Sales on definitions, handoffs, and SLAs • Clear communication with non-technical leaders: you explain the number and what to do about it Preferred • Healthcare or health IT experience, with an understanding of HIPAA-aware data handling • Familiarity with ABM and the technology that supports it • SQL or other database querying experience, and BI tools such as Tableau or Power BI ORGANIZATIONAL RELATIONSHIPS Reports to: VP of Marketing Works closely with: Sales leadership, SDRs, Customer Success, Finance, Product, and Revenue Cycle EQUAL OPPORTUNITY EMPLOYER Saisystems Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

You would coordinate cross-functional initiatives, analyze performance, and drive process improvements to strengthen member experience and organizational effectiveness. | The role requires at least five years in customer experience, contact center operations, or project management, a bachelor's degree, and prefers advanced degrees or project management or lean certifications. | Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Customer Experience Program Manager serves as a strategic partner to Customer Experience leadership, responsible for driving execution of key operational priorities, strategic initiatives, and departmental objectives. This role leads cross-functional efforts that improve operational performance, member experience, employee engagement, quality, compliance, and organizational effectiveness. Through project management, performance analytics, process optimization, and stakeholder collaboration, the Customer Experience Program Manager ensures Customer Experience initiatives are identified and successfully implemented, measured, and sustained while supporting achievement of departmental goals and business outcomes building Caring Connections and best in class member experiences. Job Duties/Responsibilities: Strategic Initiatives & Project Leadership Lead execution of Customer Experience strategic priorities, OKRs, and operational initiatives. Manage project planning, implementation, governance, risk mitigation, and performance tracking. Coordinate cross-functional teams to ensure timely delivery of initiatives and achievement of measurable outcomes. Provide leadership visibility through project updates, dashboards, and executive reporting. Operational Excellence & Continuous Improvement Identify opportunities to improve processes, workflows, systems, and operational performance. Utilize data, root cause analysis, and stakeholder feedback to develop sustainable solutions. Standardize best practices, documentation, and operational procedures to improve consistency and scalability. Promote a culture of accountability, operational discipline, and continuous improvement. Performance Analytics & Business Insights Monitor and analyze key Customer Experience metrics, including service levels, member satisfaction, quality, retention, first call resolution, and operational efficiency. Develop dashboards and performance reporting to support decision-making and prioritization. Translate insights into actionable recommendations and improvement plans. Measure initiative outcomes and business impact. Cross-Functional Collaboration & Change Management Partner with Operations, Training, Quality, Workforce Management, Compliance, Clinical, IT, and other business areas to resolve operational challenges and improve the member experience. Facilitate stakeholder alignment, drive adoption of change initiatives, and remove barriers to execution. Support organizational readiness and successful implementation of new processes, technologies, and operational strategies. Supervisory Responsibilities: No direct supervision of staff Job Requirements: Experience: Required 5+ years of experience in Customer Experience, Member Services, Contact Center Operations, Project Management, Operational Excellence, or Continuous Improvement. Demonstrated success leading strategic initiatives and performance improvement efforts. Experience managing complex projects and influencing outcomes across multiple stakeholders. Strong analytical, problem-solving, and communication skills. Preferred Medicare Advantage, Managed Care, or Healthcare Operations experience. Experience supporting OKR execution and operational performance management. Project Management (PMP), Lean, Six Sigma, or related certifications. Education: Required Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, Industrial Engineering, Project Management, Organizational Leadership, or a related field. Preferred Master's degree (MBA, MHA, MPH, or related discipline). Formal training in Project Management, Continuous Improvement, Lean Operations, Change Management, or Business Analytics. Specialized Skills & Competencies Strong project and program management capabilities. Advanced analytical and problem-solving skills with the ability to interpret complex operational data. Experience developing KPIs, scorecards, dashboards, and business reporting. Proficiency in Microsoft Excel, PowerPoint, Word, and reporting/visualization tools (Power BI, Tableau, or similar). Strong facilitation, presentation, and executive communication skills. Ability to manage multiple priorities in a fast-paced, highly matrixed environment. Knowledge of process improvement methodologies and operational performance management. Strong organizational, planning, and change management skills. Work Environment May be remote or hybrid. Requires: Reliable internet connectivity Ability to manage multiple concurrent projects Strict adherence to HIPAA and confidentiality standards Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $113,332.00 - $169,999.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@ahcusa.com.

Lead client-facing communications and stakeholder engagement projects, managing delivery, budgets, schedules, and multidisciplinary teams while advising on engagement strategies and communicating complex information. | Requires a bachelor's degree and at least six years of communications, stakeholder engagement, or project management experience, including consulting or client-service work and strong facilitation and communication skills. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Communications and Stakeholder Engagement Project Manager based in the United States. The Communications and Stakeholder Engagement Project Manager will lead client-facing communications and public engagement initiatives for complex projects involving communities, permitting, regulatory requirements, and reputational considerations. This role combines strategic communications, stakeholder relations, and end-to-end project management in a consulting environment. You will guide projects from initial scoping through delivery, managing budgets, schedules, teams, and client expectations. Working closely with technical specialists and subject matter experts, you will turn complex project information into clear, accessible messaging for diverse audiences. You will also advise clients on engagement strategies, facilitate public discussions, and help navigate sensitive issues. This is an opportunity to build trusted client partnerships while contributing to business growth and impactful projects across multiple industries. \n Accountabilities Lead multiple client projects from scope development through completion, managing work plans, budgets, schedules, staffing, deliverables, and client expectations. Serve as the primary day-to-day client contact, providing regular updates, responding to inquiries, identifying emerging needs, and resolving issues proactively. Coordinate multidisciplinary teams, technical specialists, and subject matter experts to align project requirements, messaging, responsibilities, and timelines. Monitor project progress and financial performance, track decisions and action items, and recommend adjustments to scope, staffing, schedules, or budgets when needed. Prepare, review, and quality-check project documents and deliverables to ensure accuracy, consistency, and completeness. Maintain organized project records, including work plans, meeting notes, stakeholder feedback, deliverable tracking, and client communications. Develop and implement communications and stakeholder engagement strategies tailored to project objectives, local conditions, audiences, and potential risks. Assess stakeholder interests, public sentiment, external concerns, and emerging issues, advising clients on engagement timing, messaging, and appropriate communication channels. Plan and facilitate public meetings, community open houses, workshops, interviews, and other stakeholder engagement activities. Create audience-appropriate communications materials, including engagement plans, presentations, FAQs, talking points, public notices, written updates, and meeting summaries. Help clients and technical teams communicate complex project information clearly and accurately to diverse audiences. Facilitate constructive discussions, capture stakeholder questions and feedback, identify common themes, and coordinate follow-up actions. Support permitting and approval processes through public engagement, hearing preparation, presentation support, and coordination with project teams. Apply effective written and verbal communication practices to routine project updates as well as sensitive or high-visibility issues. Build strong client relationships through responsive service, a clear understanding of client goals, and practical project advice. Contribute to proposals, scopes of work, project approaches, schedules, and fee estimates. Identify opportunities to expand existing client relationships and develop additional service opportunities. Participate in business development through client meetings, presentations, industry events, and relationship-building activities. Share lessons learned, effective practices, and client feedback to continuously improve communications and stakeholder engagement services. Requirements: Bachelor's degree in Communications, Public Relations, Public Affairs, Political Science, Planning, Emergency Management, Business, or a related field. At least 6 years of relevant professional experience in communications, stakeholder engagement, public affairs, community relations, emergency services, project management, or a related discipline. Experience in consulting, professional services, an agency, or another client-service environment. Demonstrated experience personally leading client-facing communications or stakeholder engagement projects from planning through delivery. Proven ability to manage project scope, budgets, schedules, deliverables, and client relationships. Experience planning and facilitating meetings, workshops, public engagement events, or similar stakeholder-facing activities. Strong presentation, facilitation, and public speaking skills. Excellent written and verbal communication skills, including the ability to explain complex information clearly to different audiences. Experience engaging diverse stakeholder groups and facilitating productive conversations. Strong organizational skills and attention to detail, including the ability to manage project documentation, action items, and follow-up activities. Ability to manage multiple priorities and deadlines in a fast-paced consulting environment. Willingness and ability to travel nationally, including occasional overnight trips. Valid driver's license and ability to travel independently. Preferred qualifications: Experience supporting projects in energy, utilities, renewable energy, environmental services, infrastructure, land development, real estate, oil and gas, industrial sectors, or other areas involving community or permitting considerations. Background in community consultation, public engagement, permitting support, external risk assessment, or public affairs. Experience leading multidisciplinary teams and stakeholder-facing initiatives. Master's degree in a related field. Relevant certifications or training in project management, public participation, communications, facilitation, or emergency management. Benefits: Annual salary range of $100,000–$150,000 USD. Generous paid time off and paid parental leave. Flexible work schedules available for some positions. Tenure awards, including travel vouchers based on personal travel preferences. Competitive compensation packages. Annual bonuses, spot bonuses, and peer recognition awards. 401(k) employer match at 1:1 up to 4% of compensation. Tuition assistance and student loan repayment support. Paid licensing and certification fees and renewals. Financial rewards for obtaining professional licenses. Employee referral program. Annual wellness reimbursement for eligible wellness-related expenses. Dependent care matching. Medical, dental, and vision coverage. Family planning and IVF benefits. Pet insurance. Health Savings Account (HSA) and Flexible Spending Account (FSA) options. Employer-paid short-term disability, long-term disability, and life insurance. Supplemental insurance options covering accidents, hospitalization, and critical illness. Member Assistance Program offering complimentary counseling, legal benefits, financial consultations, and work-life referral services. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Lead organizational change efforts for global digital transformation and AI initiatives, developing communication and readiness strategies with supply chain, IT, and business teams. | Requires a master's degree or high school diploma plus at least six years of relevant change management or related experience, along with project management, communication, and stakeholder engagement skills. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital & AI Change Management Lead based in the United States. As a Digital & AI Change Management Lead, you will drive organizational adoption of digital transformation and artificial intelligence initiatives within a complex, global business environment. You will develop and implement change management strategies that help employees successfully adopt new technologies, processes, and ways of working. Working across integrated supply chain, IT, and business teams, you will ensure transformation initiatives deliver meaningful and sustainable business value. You will play a key role in stakeholder alignment, leadership engagement, employee communication, and organizational readiness. This individual contributor position offers the opportunity to influence large-scale transformation programs while developing practical and repeatable change management approaches. You will collaborate with cross-functional stakeholders to bridge the gap between technology implementation and successful employee adoption. This is an excellent opportunity for a professional looking to specialize in digital transformation and AI adoption. \n Accountabilities Lead organizational change management activities across digital transformation and AI initiatives, ensuring employees are prepared to adopt new technologies and processes. Develop and implement practical change management strategies and action plans that support faster adoption, effective utilization, and long-term sustainability of transformation initiatives. Partner with integrated supply chain, IT, and business teams to assess how digital and AI solutions impact employees, workflows, and existing operating models. Drive stakeholder alignment and leadership engagement to build support for transformation priorities and encourage successful organizational adoption. Design and coordinate communication, employee readiness, and change enablement initiatives to help teams understand and adapt to new ways of working. Identify potential adoption challenges, assess organizational impacts, and recommend solutions to address resistance and facilitate smooth transitions. Contribute to the development of standardized change management practices, tools, and methodologies that can be replicated across transformation programs. Use analytical thinking and professional expertise to support recommendations, influence stakeholders, and improve the effectiveness of change initiatives. Guide and support less experienced colleagues, facilitate consensus among stakeholders, and coordinate smaller projects with moderate resource requirements and risks. Requirements Master's degree from an accredited university, or a high school diploma/general education diploma combined with at least 6 years of relevant professional experience (United States-based qualification requirements). Demonstrated experience in change management, organizational transformation, human resources, learning and development, internal communications, operations, or a related discipline. Strong understanding of organizational change principles, stakeholder engagement, and employee adoption strategies. Experience supporting or leading projects and programs, including the ability to document, plan, initiate, coordinate, and execute transformation activities. Established project management skills, with the ability to manage priorities, resources, timelines, and deliverables effectively. Excellent written and verbal communication skills, including the ability to explain complex or sensitive information clearly to diverse audiences. Strong interpersonal, influencing, and leadership skills, with the ability to build relationships, gain stakeholder support, and facilitate consensus across cross-functional teams. Demonstrated analytical and problem-solving abilities, with sound judgment when addressing moderately complex operational and organizational challenges. Ability to work effectively in a global, highly matrixed environment and collaborate with stakeholders across different functions and levels of seniority. Adaptability, initiative, and an interest in developing expertise in digital transformation, artificial intelligence, and technology adoption. Must be legally authorized to work in the United States. Employment visa sponsorship is not available now or in the future. Benefits Competitive compensation package. Remote work opportunity. Professional development and career growth opportunities. Exposure to large-scale digital transformation and AI initiatives within a global business environment. Opportunity to collaborate with cross-functional and international teams. Challenging and impactful projects that contribute to organizational transformation and operational improvement. Supportive and inclusive work environment. Equal employment opportunities and a commitment to a diverse workforce. Relocation assistance is not provided. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Lead customer education initiatives for advertising products by developing training strategies and partnering across teams to improve product adoption and customer success. | Requires professional experience in customer education or a related field, strong communication and leadership skills, and authorization to work in the United States. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! TBD TBD • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Earnings Opportunity: $112,560 - $225,240 National Base Pay Range: $93,800 - $187,700 The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ380529¶dox=1 At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

You would manage new-business pipelines, business development operations, market intelligence, RFPs, and revenue-focused technology workflows. | The role requires a bachelor's degree, at least eight years in business development, sales operations, or revenue operations, and proficiency in HubSpot, CRM governance, and analytical reporting. | Strategic Risk Solutions (SRS) is the world’s largest independent insurance company manager. With a global footprint spanning North America, Europe, and the Caribbean, we specialize in the design, formation, and management of captive insurance entities. SRS is defined by its independence, best-in-class expertise, dedication to client service, and commitment to innovation. The Senior Manager, Revenue Growth and Strategy will play a central role in supporting SRS's growth strategy by overseeing new business pipeline management, business development operations, market intelligence, and proposal activity across the organization. This position will focus on identifying and nurturing prospects, optimizing opportunity management processes, and ensuring leadership has clear visibility into pipeline performance and growth opportunities. A successful candidate will combine strong HubSpot expertise, analytical rigor, and strategic business development experience to strengthen revenue generation efforts across SRS. Working closely with business unit leaders, client-facing managers, marketing, and executive leadership, the Senior Manager, Revenue Growth and Strategy will be responsible for improving the effectiveness of sales and marketing efforts, enhancing pipeline quality and conversion rates, and helping ensure qualified opportunities progress from initial identification through successful conversion. Key responsibilities Own and optimize HubSpot, managing pipeline stages and tracking, forecasting, reporting, CRM governance, and technology roadmap. Facilitate pipeline reviews and provide leadership with actionable insights regarding pipeline health, sales activity, conversion trends, forecast accuracy, and new business performance. Develop targeted account identification and outreach strategies using data-driven insights to improve pipeline quality and accelerate business development efforts. Partner with internal teams to develop and execute B2B business development strategies, growth initiatives, and market penetration plans that support SRS's strategic objectives. Leverage third-party data sources, market intelligence platforms, industry databases, prospecting tools, and sales technologies to identify prospective clients, referral sources, brokers, consultants, and strategic partners aligned with SRS growth priorities. Evaluate, recommend, and optimize the organization's business development technology stack, including CRM, prospecting, market intelligence, data enrichment, and sales enablement platforms, to improve lead generation and business development effectiveness. Conduct market, industry, and competitive analysis to identify emerging trends, growth opportunities, target sectors, and areas for business expansion. Collaborate with marketing to align campaign messaging, thought leadership content, events impact, and other lead generation efforts with business development priorities and measurable revenue objectives. Manage and oversee the RFP and proposal process through a direct report, ensuring timely execution, consistent quality, effective pursuit strategies, and continuous improvement of proposal win rates and business development outcomes. Analyze proposal activity, RFP conversion metrics, and pursuit performance to identify opportunities to strengthen positioning, improve response effectiveness, and enhance new business success rates. Evaluate, implement, and optimize AI tools and workflows to enhance business development effectiveness, including identifying and prioritizing prospects, enriching account data, analyzing RFPs and proposal requirements, and generating insights that improve pursuit strategy, response quality, and efficiency. Qualifications Bachelor’s degree in business, marketing, finance, insurance, or a related field 8 +of experience in business development, sales operations, revenue operations, or a comparable B2B sales role, with demonstrated ability to develop and execute strategies that support lead generation, pipeline development, and new-business conversion. Experience administering and using HubSpot to manage pipelines, opportunities, reporting, workflows, and sales activity AI and AI agent utilization skills to optimize workflows, automate processes and track results across different platforms Strong understanding of pipeline management, sales forecasting, CRM governance, and new-business performance reporting Advanced analytical and reporting skills, including proficiency in Microsoft Excel with the ability to translate data into clear findings, priorities, and recommended actions for business development and senior leadership teams. Strong project management, organizational, and follow-through skills, with the ability to work independently, manage multiple priorities, and maintain accuracy and attention to detail in a fast-paced environment Excellent written, verbal, presentation, and interpersonal communication skills Ability to work effectively with senior leaders, business development professionals, marketing teams, and client-facing subject-matter experts across a global organization Experience in insurance, captive insurance, captive management, commercial risk, or a related financial services sector strongly preferred Familiarity with the role of brokers, consultants, risk managers, captive owners, and other participants in the commercial insurance market is preferred Ability to work effectively with senior leaders, business development professionals, marketing teams, and client-facing subject-matter experts across a global organization. Willingness to travel quarterly for internal meetings, industry events, and business development activities Encouraged to Apply We recognize that talented professionals bring a variety of experiences and perspectives. If you are excited about this opportunity but do not meet every qualification listed, we encourage you to apply. We value curiosity, learning agility, collaboration, and a commitment to professional growth. Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is dynamic and engaging, offering employees the opportunity to take on meaningful responsibilities, develop new skills, and grow their careers within a collaborative environment. Equal Opportunity Employer SRS is an equal opportunity employer. For more information, please visit www.strategicrisks.com.

You would drive revenue growth and operational improvements across key markets by leading strategic initiatives and coordinating cross-functional workstreams. | A bachelor’s degree and at least two years of relevant experience are required, along with strong analytical skills, AI fluency, and the ability to manage strategic and operational work. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Strategy & Planning Manager based in the United States. The Strategy & Planning Manager will drive revenue growth, marketplace performance, and operational improvements across a portfolio of key markets. This role combines strategic planning with hands-on execution, requiring the ability to move quickly from high-level business priorities to detailed operational solutions. You will collaborate with teams across Growth, Operations, Product, Engineering, Finance, and Data to identify opportunities and deliver measurable results. You will also lead strategic initiatives alongside executive stakeholders, helping shape marketplace expansion, customer programs, and new business verticals. Through experimentation, data-driven decision-making, and continuous improvement, you will strengthen market performance and build scalable practices that can be replicated across the business. \n Accountabilities Own the performance of a portfolio of key markets, driving growth, operational efficiency, pricing strategy, and competitive positioning while maintaining accountability for weekly results. Accelerate marketplace growth by partnering with Growth teams to prioritize target customers, locations, and industry verticals in each market. Identify and implement opportunities to increase marketplace adoption and strengthen the organization's position in the last-mile logistics sector. Improve critical market performance metrics by collaborating with Operations, Technology, and other teams to enhance service quality and operational effectiveness. Lead strategic projects in partnership with executive sponsors, including key customer programs, marketplace strategy initiatives, and expansion into new verticals. Coordinate cross-functional workstreams across Growth, Supply, Operations, Pricing, Product, Engineering, Finance, and Data, driving progress and alignment without relying on direct reporting authority. Design and run experiments to evaluate revenue, cost, and quality drivers, using measurable results to determine which initiatives should be expanded across markets. Develop operational playbooks, performance reporting, and repeatable processes that help successful market strategies scale throughout the business. Challenge existing practices and continuously identify ways to improve the experience of customers, drivers, and internal teams. Requirements: Bachelor's degree in Business, Engineering, or a related field, or equivalent professional experience. 2+ years of experience in a relevant field, such as banking, consulting, technology, analytics, or operations. Strong analytical and problem-solving skills, with the ability to use experimentation, testing, and iteration to make informed business decisions. Demonstrated ability to take initiative and deliver results in fast-paced environments where priorities and requirements may be ambiguous. Hands-on, resourceful approach, with a willingness to manage both strategic responsibilities and detailed execution. Excellent communication and collaboration skills, with the ability to influence stakeholders and coordinate progress across diverse cross-functional teams. Ability to challenge conventional approaches, identify improvement opportunities, and translate ideas into practical solutions. Strong team-oriented mindset and willingness to work closely with colleagues across different functions. AI fluency and the ability to leverage AI tools to accelerate decision-making, delivery, and execution. Benefits: Annual salary range of $110,000–$130,000 USD. Equity participation. Full-time, fully remote position within the United States. Opportunity to take ownership of strategic initiatives and directly influence growth and operational performance across multiple markets. Exposure to executive-level projects and collaboration with diverse teams across business and technology functions. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

You would lead a strategy and analytics team defining enterprise supplier-management strategies and using analysis to drive growth, profitability, and competitive performance. | The role requires a bachelor’s degree, at least five years of quantitative and qualitative analysis experience, and at least three years of people and project management experience. | Sr. Business Director - Strategy & Analytics (Enterprise Supplier Management) Enterprise Supplier Management (ESM) governs the end-to-end third-party lifecycle from sourcing and onboarding to monitoring, overseeing the annual spend across thousands of partners to power Capital One’s strategic and core business operations. Backed by executive sponsorship from the C-Suite to our Chief Product Officer, we are actively reimagining what modern procurement looks like, capitalizing on deep tech and As the head of our Strategy & Analytics team spanning Data, Financial, and Business Analysts, you will define and deploy our enterprise third-party strategy, while helping the team capitalize on existing opportunities from recently completed integrations and related tech investments. As a Senior Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. Basic Qualifications: • Bachelor’s Degree • At least 5 years of experience performing quantitative analysis • At least 5 years of experience performing qualitative analysis • At least 3 years of experience performing people management • At least 3 years of experience performing project management Preferred Qualifications: • Masters Degree • 5+ years of experience in people management • 3+ years of experience in product development • 3+ years of experience in financial modeling • 3+ years of experience in economic forecasting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,600 - $307,700 for Sr Business Director New York, NY: $294,100 - $335,700 for Sr Business Director Richmond, VA: $245,100 - $279,800 for Sr Business Director Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

You would lead strategic enterprise accounts through onboarding, engagement, renewal, and expansion while advising HR and benefits leaders. | The role requires 8+ years in B2B/SaaS customer success or account management, demonstrated NRR results, and experience with Fortune 500 HR and benefits leaders. | What We Do Wagmo is a new type of pet health company focused on empowering and inspiring responsible pet parenting through top-tier pet benefits provided by employers. From everyday care to rainy-day emergencies, we offer tech-enabled solutions that are optimized for value and flexibility so that our pet parents always feel confident that they are giving their pets the care they deserve. What's Important To Us We solve hard problems all day long but hang out with dogs while we do it. We value authenticity and efficiency and have no time for egos. We prioritize performance over pedigree, compensate fairly, and never take ourselves too seriously. Our values are core to who we are and how we operate. We talk about them all the time. These are not just things posted on a wall. We will interview for them, hold each other accountable to them, and make sure we work with every single person we interact with in a way that's consistent with these values. About The Role Wagmo is looking for a Senior Customer Success Director to own a defined, named book of strategic clients and be the strategic partner their HR, Benefits, and Total Rewards leaders rely on year after year. This is not a reactive support or check-in seat. You are accountable for whether each account's enrollment holds, whether employees keep engaging with Wagmo, and whether the relationship grows into a multi-year, expanding partnership. You will work as a trusted partner: reading account data, anticipating risk a year before renewal, building the business case for expansion, and influencing the employer's HR, Communications, and executive teams to drive adoption they ultimately control. You will partner closely with Sales on every new-logo handoff and with Implementation on every launch, and you will stay the single accountable owner of the relationship after both are done. If you have built a career turning large, complex accounts into growing, renewing, referenceable partners, we want to talk to you. Core Responsibilities Account Management Own the post-sale relationship for a named book of enterprise accounts, from onboarding through enrollment, engagement, expansion, and renewal. Manage post-sale onboarding and partner with Wagmo’s onboarding team to ensure year 1 enrollment success. Build and maintain a living strategic account plan for every account, refreshed at least quarterly, with owners, risks, goals, and next steps. Conduct quarterly business reviews with clients to review results, risks and engagement/enrollment opportunities. Serve as the senior, trusted point of contact across the client's HR, Benefits, Total Rewards, Finance, and broker team member. Build multi-threaded relationships no account depends on a single champion Track and improve employee engagement with the benefit: active-user rate, wellness plan usage, claims activity, app and portal activity, and satisfaction (NPS/CSAT) Translate account data into a clear value story for the client: employee sentiment, retention and recruiting impact, and benefit ROI Own renewal and expansion. Hold every account to a NRR target and own the plan to get there: expanded eligible populations, additional coverage tiers, and new product offerings. Track renewal timelines and account health at least 12 months out Build an ROI narrative grounded in the account's own enrollment and utilization data, and lead renewal negotiations with the same rigor as a new-business close Pursue multi-year renewals, and secure references, case studies, and executive sponsors from healthy accounts Drive year over year account growth Own enrollment % of eligible employees as the leading indicator of account health, and hold each account to its target Partner with marketing to build and execute on a year-round enrollment and communications calendar with the client's HR/Comms team. Diagnose low-enrollment risk early and intervene with a specific plan and date Be the strategic voice of the customer inside Wagmo Partner with Implementation on every launch and with Sales on every handoff, while remaining the single accountable owner of the relationship Represent the client's interests to Product, Marketing, and Finance, and turn recurring account feedback into roadmap and process improvements Forecast accurately across three concurrent motions: enrollment/engagement health, renewal, and expansion, each on its own evidence Build and share playbooks (account planning, enrollment, QBR, risk escalation, renewal) that raise the bar for the entire Customer Success team and mentor CSMs on how to run them What You'll Need To Be Successful 8+ years of B2B/SaaS customer success, account management, or client services experience, including 3+ years owning a named strategic book with a retention and expansion number Proven track record of meeting and exceeding NRR targets on a book of strategic accounts, with examples of how you got there account by account Demonstrated success driving adoption and enrollment on products where the customer, not you, controls the rollout (benefits, HR tech, or similar employee-facing programs) Experience working with Fortune 500 or large-enterprise HR, Benefits, and Total Rewards leaders, and with brokers/consultants in a regulated, cyclical buying environment Strong executive presence: credible with VP and C-level stakeholders, comfortable delivering a hard message with data and a plan Analytical depth: you build your own account health views from enrollment, claims, and engagement data and can explain what is driving a trend Proven ability to spot churn and contraction risk 6–12 months out and turn an at-risk account around Comfort partnering with Sales, Implementation, Marketing, and Product without micromanaging their work or disengaging from the account Excellent forecasting and operating discipline across renewal, expansion, and enrollment health Experience with CRM and customer success tooling (e.g., Salesforce, Gainsight, or similar) Track record of recognition for retention, expansion, or account growth (President's Club, CSM of the Year, or equivalent) Nice to have: experience in pet insurance, voluntary benefits, or employee benefits administration Why Consider This Role? Own a book of enterprise relationships where your work shows up directly in enrollment, renewal, and NRR, with a comp plan that rewards it Shape how some of the largest employers in the country deliver pet benefits, and see the full arc from launch to multi-year renewal Build the playbooks that define how Customer Success operates as Wagmo scales Join a rapidly growing, VC-backed startup where ownership, impact, and collaboration drive success Work in a fast-paced, high-performance environment. This is not a traditional 9-to-5 job, but one that offers flexibility and autonomy in exchange for dedication and impact Key Benefits Comprehensive health, vision, and dental coverage HSA/FSA 401(k) retirement planning with employer matching Unlimited paid time off Annual company holidays Additional company-wide recharge days off 12 weeks parental leave for eligible employees Company paid Wagmo pet wellness and insurance plans Regular company-wide events and team gatherings

Oversee branded merchandise projects from sourcing and production through delivery, while leading the Customer Success team and coordinating with internal departments. | Requires 3–5+ years in promotional products or branded merchandise, with project management, vendor coordination, sourcing, logistics, and team leadership experience. | Who We Are: Sendoso is where you go to build something bigger than yourself. We’re a venture-backed company with multiple revenue streams, more than 500 customers and 15,000 active users, and tens of millions of dollars of funding. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. Ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics, a feat that few companies have achieved. With the acquisition of Merch, Sendoso now sources, decorates, and produces branded merchandise in-house, so customers get everything from custom swag to gifting, warehousing, and fulfillment under one roof. And we believe that relationships matter, so we’re on a mission to create more human connections in a digital world. If you’re ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you’re in the right place. About the Role We're looking for an experienced Manager, Merchandise Operations to oversee the day-to-day execution of our branded merchandise and promotional products offering. In this role, you'll serve as a merchandise expert across internal teams and work directly with customers to develop creative, effective merchandise solutions. You'll manage our merchandise Customer Success team, oversee projects from sourcing through delivery, and coordinate with suppliers and fulfillment partners to ensure exceptional execution. The ideal candidate brings strong promotional products industry experience, excellent project management skills, and a proactive, hands-on approach to solving problems and improving processes. Key Responsibilities Merchandise Expertise: Serve as a subject matter expert on promotional products, branded merchandise, product sourcing, decoration methods, and industry trends. Recommend creative products and strategies tailored to customer objectives, budgets, and timelines. Cross-Functional Collaboration: Partner closely with Campaign Studio, Sales, and Customer Success teams to develop merchandise solutions for campaigns, events, gifting initiatives, and other branded experiences. Customer Engagement: Participate in customer discussions to provide product recommendations, sourcing guidance, and expertise on merchandise programs and execution. Project Management: Oversee merchandise projects from initial concept and sourcing through quoting, sampling, production, fulfillment, and final delivery. Ensure timelines, quality standards, and customer expectations are met. Team Leadership: Manage and develop the merchandise Customer Success team, providing operational guidance, training, workload prioritization, and oversight of order execution. Supplier Management: Build and maintain relationships with domestic and international suppliers, negotiate pricing where appropriate, and coordinate production requirements. Creative Sourcing: Develop curated product recommendations, digital look books, merchandise presentations, and coordinate samples and mockups. Logistics & Fulfillment: Coordinate domestic and international shipping, warehousing, kitting, and distribution, including complex multi-location projects. Operational Improvement: Identify opportunities to streamline workflows, improve execution, resolve challenges proactively, and support the continued growth of merchandise operations. Qualifications 3–5+ years of experience in promotional products, branded merchandise, corporate gifting, or a related industry. Strong knowledge of promotional products sourcing, supplier networks, decoration techniques, and production processes. Proven ability to manage multiple merchandise projects from concept through delivery. • Experience coordinating with vendors, fulfillment partners, and internal stakeholders. • Familiarity with domestic and international shipping and logistics. Excellent organizational, communication, and problem-solving skills. Ability to provide leadership, direction, and training to team members. Previous people-management experience is preferred but not required. Strong attention to detail, accountability, and the ability to work independently in a fast-paced environment. Experience with industry sourcing platforms such as SAGE or ESP is a plus. What You’ll Love: Comprehensive Medical Plans plans - we’ve got you covered! Take-What-You-Need Time Off LSA (Lifestyle Spending Account) with Compt 401K Plan FSA Plan Free General Medical & Mental Health care via Healthjoy Volunteer Time Off Birthday Time Off Generous parental leave benefits for both birthing and non-birthing parents Access to Employee Assistance Programs (EAPs) Financial wellness benefits through Morgan Stanley Remote work environment What We Believe: One Team - Everyone belongs here, and whether it’s your first day or you’re the CEO, your voice and ideas matter to us. By embracing the “One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results. Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional. Real Connections - It’s a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers. Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience. Customer Centric - We understand that our success depends on our customers’ success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers’ satisfaction and happiness are our ultimate measures of success. Compensation & Equal Opportunity The anticipated U.S. base salary range for this position is $70,000–$90,000 annually, depending on experience, qualifications, and location. Sendoso is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes.