20 open positions available
Lead agile execution and backlog governance, owning scope, prioritization, and acceptance while collaborating with teams to define user stories and acceptance criteria. | Bachelor's degree plus over 5 years of product management experience with strong agile project management, technical writing, and communication skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Join our team as a Senior Product Owner – Agentic AI, a senior execution leader within our AI organization and a critical authority within Agile feature teams. This role owns the Team / Sprint backlog as the single source of truth and serves as the accountable leader for delivery execution, backlog integrity, and sprint discipline. This role is accountable for governing the Agile team backlog and ensuring disciplined execution alignment between development teams and business stakeholders. The Senior Product Owner defines, refines, and prioritizes user stories to enable predictable delivery of AI-enabled product capabilities. This role uniquely combines backlog authority with formal quality accountability, serving as the single point of acceptance for completed user stories based on clearly defined criteria. Success is measured by sustained sprint velocity, backlog readiness, delivery predictability, and production-quality feature releases. The impact of this role extends beyond team execution, strengthening organizational agility, improving cross-team coordination, and enabling timely delivery of high-value AI-driven product capabilities. This is a hands-on execution leadership role requiring strong technical acumen, disciplined backlog governance, and the ability to drive predictable, high-quality outcomes in complex, cross-functional AI initiatives. We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today! Job Responsibilities: Drive Agile execution rigor and backlog governance, including enforcing daily Jira updates, accurate status reporting, defect and dependency tracking, and traceability from initiatives through user stories to ensure delivery transparency and operational discipline Own and govern the Agile team backlog as the single accountable authority for scope clarity, prioritization, and acceptance. Operate with a working-level understanding of architecture, APIs, data flows, AI/ML pipelines, system dependencies, and non-functional requirements. Ensure every story is technically executable, includes clear functional and technical acceptance criteria, and reflects integration, performance, security, and operational constraints. Collaborate with Agile teams and stakeholders to write user stories and define acceptance criteria and tests Facilitate synchronization meetings with other product owners and mentor peers to enhance product ownership capabilities Review and accept completed user stories to ensure they meet acceptance criteria and quality standards Support product managers in creating and managing product vision and technical roadmaps related to scope Coordinate with other product owners to align backlogs for large, cross-functional initiatives Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required) 4-7 years - Relevant Product Management, Product Owner, Business Analyst, and System Analyst or Architecture/Software Engineer experience in an agile software product development environment. Advanced level understanding of customer experience Knowledge, Skills and Abilities: Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required) Agile Project Management Experience with Agile backlog/project management tools. (Required) Communication Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence. (Required) User Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required) Business Analytics Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required) Licenses and Certifications: Scrum Product Owner certification (CSPO) preferred. (Preferred) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Compensation Range for Bellevue, WA: $123,000 to $166,400 Base Pay Range: $94,600 - $170,700 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ348247¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Lead enterprise program ensuring governance, compliance, and operational excellence across workforce lifecycle. | Bachelor's degree plus 5 years experience or advanced degree with 3 years experience in program/project management and supervisory roles. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! *This position is required to work on site at our Bellevue, WA office at least 3 days a week. It is not available for remote opportunity.* Job Overview The Senior Program Manager-Vendor Management is an individual contributor that is responsible for leading T-Mobile’s enterprise Non T-Mobile Worker (NTW) program, ensuring effective governance, compliance, and operational excellence across the contingent workforce lifecycle. This role oversees the Managed Service Provider (MSP) and is accountable for vendor performance, service delivery, and adherence to contractual obligations. The Sr Program Manager partners cross-functionally with Procurement, HR, Legal, Finance, Security, and business leaders to ensure alignment with workforce strategy, financial controls, and risk management requirements. Responsibilities include driving process standardization, policy compliance, reporting accuracy, cost optimization, and continuous program improvement. The role requires strong stakeholder engagement, data-driven decision-making, and the ability to manage complex, enterprise-wide programs in a dynamic environment. Job Responsibilities: Lead the enterprise Non T-Mobile Worker (NTW) program, ensuring effective governance, operational excellence, and compliance across the contingent workforce lifecycle. Oversee and manage the Managed Service Provider (MSP), including performance management, SLA adherence, contractual compliance, service delivery oversight, and facilitation of quarterly business reviews (QBRs). Partner with Procurement, HR, Legal, Finance, Security, and business leaders to align contingent workforce strategy with enterprise objectives and workforce planning priorities. Provide oversight of end-to-end contingent worker processes including requisition intake, onboarding, offboarding, time and expense management, invoicing, and reporting accuracy. Lead initiatives to enhance process efficiency, strengthen controls, improve user experience, and drive cost transparency and savings opportunities. Education and Work Experience: Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required) Acceptable areas of study include Business, Finance, Economics, Sales or related field (Required) 4-7 years - Experience in organizational programs, project management or related area. (Required) 2-4 years - Supervisory or program management experience. (Required) Knowledge, Skills and Abilities: Program Management (Required) Budget Management (Preferred) Analytics (Required) Communication (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required: No DOT Regulated: DOT Regulated Position: No Safety Sensitive Position: No Bellevue, WA Compensation Range: $108,600 - $146,900 Base Pay Range: $83,500 - $150,700 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ344260¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Achieve monthly sales targets by prospecting, cold calling, networking, and closing deals for new small business accounts. | High school diploma and over one year of new customer acquisition sales experience, preferably commissioned and outside B2B sales. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Account Executive, Business Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small businesses (1-9 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal Negotiation: Negotiate and close deals. Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales Approaches: Create effective sales approaches, solutions, and proposals. Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: High School Diploma/GED (Required) 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives Base Pay Range: $43,020 - $77,700 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ345992¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Acquire new accounts by prospecting, cold calling, networking, analyzing needs, and closing deals to meet sales quotas. | At least 1 year of new customer acquisition sales experience, high school diploma required, bachelor's preferred, with strong communication and negotiation skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential. This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and apply solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to negotiate and close business. Job Responsibilities: **Bilingual - Spanish (preferred) Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking. Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories. Negotiate and close deals. Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings. Devise creative and effective sales approaches, solutions and proposals. Fully apply all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting. Also responsible for other Duties/Projects as assigned by business management as needed Education: High School Diploma/GED (Required) Bachelor's Degree (Preferred) Work Experience: 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking Customer Service Demonstrated experience delivering superior customer service and attention to detail Communication Excellent interpersonal, written, and oral communication skills Negotiation Effective negotiating and closing skills Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes, Local travel only. DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No T-Mobile's Commitment Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ346459¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Manage executive calendars, meetings, travel, administrative systems, mentor staff, support HR, and handle communications and budgets. | Bachelor's degree plus 7-10 years supporting SVPs, strong digital fluency, communication skills, and initiative. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! This is a high-impact business partnership role at the center of strategic decision-making. You will serve as a trusted right hand to an SVP, ensuring their time, focus, and energy are deployed where they create the greatest enterprise value. We’re looking for someone who thrives in momentum, anticipates needs before they surface, and takes ownership from concept through completion. If you’re wired for action, bring positive energy to everything you do, and hold yourself to an exceptionally high bar—this role is for you. Job Responsibilities: Proactively manage executive calendars, meetings, and travel arrangements to optimize time and support strategic priorities Organize and maintain administrative systems, databases, correspondence, and project tracking tools to ensure accuracy and accessibility Collaborate with project teams to monitor milestones, prepare agendas, presentations, and meeting minutes to support timely deliverables Mentor and coach junior administrative staff to promote skill development and effective task delegation Support human resources activities including onboarding coordination and team engagement initiatives Handle executive communications, budget-related tasks, expense reports, and record management to maintain operational efficiency Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required) Acceptable areas of study include Business Administration, Communications or related field (Preferred) 7-10 years Executive administrative experience supporting SVPs or equivalent in large organizations (Preferred) Knowledge, Skills and Abilities: Project/Event Management. Leads coordination of internal and external projects, meetings, and events (Required) High-Level Communication. Strong interpersonal and written communication with the ability to influence and represent leadership (Required) Digital Fluency. Skilled in Microsoft Office Suite and able to work across multiple digital platforms (Required) Process Optimization. Continuously improves systems, workflows, and communication channels (Required) Mentorship & Delegation. Coaches junior admins and distributes work effectively across teams (Required) Foresight & Initiative. Anticipates executive and business needs and takes proactive steps to address them (Required) Diplomacy & Judgment. Handles sensitive matters with professionalism and cultural awareness (Required) Budget & Workflow Oversight. May be asked to manage and track budgets, tools, and task systems for team alignment (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes (10%) DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $31.71 - $57.20 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ347847¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Lead audience strategy by refining segmentation and shaping product direction and go-to-market strategy. | Bachelor's degree plus 7 years or advanced degree plus 5 years in Marketing or Business with strong data strategy, segmentation, and communication skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! This role will define and communicate product and marketing strategies that align with business goals and market demands, with a focus on T‑Mobile’s network and the productized experiences that bring the network to life through clear positioning, messaging, and commercial and go‑to‑market programs. The ideal candidate will set the strategic direction for the product roadmap, ensuring our offerings reflect customer needs, competitive dynamics, and opportunities for differentiated network‑led value. Core product marketing responsibilities include developing value propositions, messaging frameworks, and commercial strategies that engage customers and support sales channels. A key component of the role is leading the audience strategy that informs product direction, targeting, and go‑to‑market planning across the network product marketing organization. Success is measured by the clarity and impact of the audience framework, the effectiveness of marketing programs in driving engagement, and the degree to which this work influences product and commercialization decisions. Job Responsibilities: Lead the audience strategy by building and refining segmentation, working directly with customer, market, and behavioral data, and synthesizing insights that shape product direction and go-to-market strategy. Set strategic inputs for the product and network roadmap by translating customer needs, competitive insights, and audience signals into clear guidance for engineering Provide market and audience insights to brief campaign strategies focused on demand creation and reputation building. Inform targeting and activation strategies by ensuring priority audiences can be identified, sized, and reached effectively in partnership with Media, Integrated Marketing Strategy, and Analytics. Develop product positioning and messaging that articulate differentiated value and resonate with priority audiences. Create product collateral and customer-facing materials, including briefs, presentations, and content that support commercial programs and sales channels. Develop commercial and go-to-market campaigns, programs and trainings that bring network-led experiences to market and support adoption, engagement, acquisition, retention and perception lift. Monitor product performance and audience behavior, set learning agenda and measurement plans and translate learnings into recommendations for roadmap evolution, messaging refinement, and program optimization. Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required) Acceptable areas of study include Marketing, Business, Communications, or relevant field of study like Data Science or Research. (Required) 7+ years experience delivering successful, holistic product marketing content and collateral that can be tied to increased business revenue (Required) Knowledge, Skills and Abilities: Data Strategy & Analytics : Ability to access, manipulate, and interpret data from first- and third-party sources to build/refine audience segments and translate findings into product and go-to-market guidance; comfortable using dashboards/BI tools and basic querying to validate insights in partnership with Analytics. (Required) Go-to-market Strategy Experience developing go-to-market strategies, messaging and related tactics in close cooperation with Product Management and Sales (Required) Segmentation A strong technical foundation, including experience delivering segment-specific solutions (Required) Customer Experience Management Extensive customer interaction experience and customer success storytelling (Required) Communication Strong communication skills (verbal and written) and strong content development skills (crisp messaging and compelling presentation of content) as well as excellent presentation, writing and editing skills (Required) Project Management Proven interaction, interface and project management with cross-functional teams including product management, marketing programs/campaigns, demand generation, field marketing and sales (Required) Product Management (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $119,600 - $215,700 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ346744¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Lead product backlog prioritization and collaborate with cross-functional teams to deliver cloud-native software solutions. | Over 10 years product management experience with Agile methodologies, technical proficiency, and cross-functional collaboration, but limited direct marketing leadership or channel enablement experience. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Senior Manager, Product Marketing & Channel Enablement is a strategic leader responsible for driving cross-channel growth execution across the core mobility portfolio - including Device Protection, T-Satellite, International Roaming, Scam Shield, and other high-impact products. This role leads a team that operates at the intersection of product strategy and channel & marketing execution, ensuring commercial growth initiatives developed by product owners are translated into scalable, coordinated, high-impact execution across Retail, Care, Digital Commerce, CRM, Base Marketing, Social, Media, Merchandising, and emerging channels Beyond operational excellence, this leader brings forward-thinking perspective on modern growth enablement - leveraging AI, predictive modeling, digital-first selling strategies, and new engagement models to unlock growth across the customer lifecycle. Job Responsibilities: Key Responsibilities: 1. Growth Enablement & Cross-Channel Execution • Develop scalable growth enablement frameworks that can be applied across multiple products. • Translate product strategy, growth initiatives, & messaging into prioritized, executable cross-channel plans. • Enable readiness across all customer touchpoints - Retail, Care, Digital Commerce, & Marketing teams through: • In-store training and enablement • Rep compensation alignment • Digital and physical merchandising optimization • Digital flow enhancements • Integrated marketing campaigns (CRM, Social, Media, OOH, Base marketing) • Drive disciplined execution with clear performance measurement, feedback loop, speed to market, and quality standards. 2. Cross-Functional Leadership & Program Orchestration • Serve as a connective link between Product Owners and Channel Leaders - deeply understanding product growth objectives and advise on optimal channel strategies. • Identify common growth levers across a diverse product portfolio to build reusable execution playbooks. • Establish structured planning and prioritization frameworks to reduce friction and improve organizational efficiency. 3. Thought Leadership & Growth Innovation • Champion modern approaches to selling and marketing in a digital-first, AI-enabled ecosystem. • Introduce new technologies & operating models that enhance personalization, targeting precision, & speed - Drive experimentation in emerging areas such as: • AI-assisted selling and conversational commerce • Predictive audience modeling and next-best-offer strategies • Lifecycle-based marketing orchestration • Digital-first enablement models • Above-the-line marketing strategies for existing base • Create Improved customer lifecycle performance across acquisition, upsell, cross-sell, and retention. Ideal Candidate Strategic Thinker with Strong Operational drive • Navigates a diverse product portfolio while identifying common growth patterns and scalable approaches • Understands both product strategy and channel execution dynamics. • Comfortable engaging executive stakeholders while driving tactical delivery and operational discipline. Exceptional Program Leader • Proven ability to manage complex, cross-functional initiatives at scale - in a fast paced, ambiguous environment • Strong prioritization, dependency management & execution rigor Growth & Innovation Mindset • Brings thought leadership in digital-first marketing and distribution models, while thinking holistically across the customer lifecycle rather than in isolated campaigns. • Continuously explores new tools, technologies, and engagement models to drive sustainable growth -Passionate about leveraging AI, predictive modeling, automation, and emerging engagement channels. Education and Work Experience: • Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required) • Acceptable areas of study include Marketing, Business, Communications, Computer Science or related field (Preferred) • 10 years marketing & sales and/or relevant experience • 7+ years of cross functional leadership experience and experience facilitating and leading strategic planning efforts and driving alignment across an organization • 2+ years supervisory and/or leadership experience (Preferred) Knowledge, Skills and Abilities: • Experience with strategic business planning processes in large organizations; ability to lead, facilitate and advise cross functional leaders aligning them to a common purpose ( Required) • Experience managing, mentoring, motivating and growing a mature and goal-driven functional team; must have strong history of developing people, both technically and individually.(Required) • Experience partnering with internal stakeholders (including senior Management) ( Required) • Experience working in a demanding, fast-paced environment (Required) • Experience leading and developing high-powered teams (Required) • Excellent interpersonal, presentation, oral, and written communication, and negotiation skills; as candidate will interact with a variety of management levels including executives. (Required) • Excellent organization skills with attention to detail (Required) • Ability to lead in ambiguous and rapidly changing business environment situations and effectively negotiate to gain resolution (Required) • Ability to influence, lead and coach cross functional teams and leaders and champion new concepts and leaders • Excellent problem-solving and analytical skills with impeccable business judgment • Must be highly self-motivated, able to work autonomously and in high pressure environments while maintaining a collaborative partnership with functional teams, stakeholders and leadership • Ability to think creatively and focus on opportunities for growth and improvement • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $131,800 - $237,700 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ342470¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Lead product backlog prioritization and deliver cloud-native software solutions aligned with business goals. | Over 10 years of product management experience with technical proficiency and cross-functional collaboration skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! This role will define and communicate product and marketing strategies that align with business goals and market demands, with a focus on T-Mobile’s network and the productized experiences that bring the network to life through clear positioning, messaging, and commercial and go to market programs. It also owns the measurement spine for the Network Product Marketing organization, establishing leading and lagging KPIs and attribution frameworks that help disentangle the impact of multiple, overlapping factors that shape customer perceptions, behaviors and commercial outcomes. Core product marketing responsibilities include developing value propositions, messaging frameworks, and commercial strategies that engage customers and support sales channels. The role requires product marketing prowess with strong data fluency, including the ability to access and interpret varied datasets, and close partnership with Analytics, Insights, and Corporate Strategy to model impact, isolate drivers, and improve measurement precision over time. Success is measured by the clarity and adoption of the KPI architecture and the degree to which evidence based recommendations influence product and commercialization decisions. Job Responsibilities: Own the measurement spine for the Network Product Marketing organization by defining team-level KPIs, developing the org measurement framework, and partnering with Analytics, Insights, and Strategy on attribution and driver modeling to align org metrics with enterprise reporting and inform decisions. Set strategic inputs for the product and network roadmap by translating customer needs, competitive insights, and audience signals into clear guidance for engineering Provide market and audience insights to brief campaign strategies focused on demand creation and reputation building Inform targeting and activation strategies by ensuring priority audiences can be identified, sized, and reached effectively in partnership with Media, Integrated Marketing Strategy, and Analytics. Develop product positioning and messaging that articulate differentiated value and resonate with priority audiences. Create product collateral and customer-facing materials, including briefs, presentations, and content that support commercial programs and sales channels. Develop commercial and go-to-market campaigns, programs and trainings that bring network-led experiences to market and support adoption, engagement, acquisition, retention and perception lift. Monitor product performance and audience behavior, set the learning agenda and measurement plans, and translate learnings into recommendations for roadmap evolution, messaging refinement, and program optimization. Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required) Acceptable areas of study include Marketing, Business, Communications, or relevant field of study like Data Science, Media or Research (Required) 7+ years experience delivering successful, holistic product marketing content and collateral that can be tied to increased business revenue Knowledge, Skills and Abilities: Data Strategy: Ability to analyze and interpret data to understand attribution and performance drivers, and to use those insights to inform KPI design, measurement plans, and clear business recommendations. Direct the work needed to generate those insights (e.g., scoping analyses, setting hypotheses, defining inputs and outputs) (Required) Data Analytics: Experienced in analyzing data, including accessing data sources, performing statistical analysis, using/building BI dashboards, and querying data to validate inputs and pressure‑test results. ( Highly Preferred) Go-to-market Strategy Experience developing go-to-market strategies, messaging and related tactics in close cooperation with Product Management and Sales (Required) Segmentation A strong technical foundation, including experience delivering segment-specific solutions (Required) Customer Experience Management Extensive customer interaction experience and customer success storytelling (Required) Communication Strong communication skills (verbal and written) and strong content development skills (crisp messaging and compelling presentation of content) as well as excellent presentation, writing and editing skills (Required) Project Management Proven interaction, interface and project management with cross-functional teams including product management, marketing programs/campaigns, demand generation, field marketing and sales (Required) Product Management (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $119,600 - $215,700 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ346745¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Oversee consumer business initiatives from concept to market launch, focusing on customer experience and launch readiness. | Bachelor's degree plus 7 years experience, ideally 5 in marketing or wireless/technology, with strong communication, analytical skills, and leadership. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! *** This position is located in Bellevue, WA - this is not a remote role. This is a hybrid schedule, requiring 3 days a week in office. • Full understanding of the consumer business including current and future roadmap. • Oversee a variety of initiatives from concept development to market launch across the consumer landscape with a laser focus on customer experience and launch readiness. • Act as a strategic partner for business and product partner teams. Review and understand the project strategy, experience, and business objectives, and provide input on potential risks, gaps, and/or competing priorities. Ensure operational execution plans are aligned with the business objectives. • Support development and alignment of overall customer experiences and end to end customer flow (buying, using, servicing, etc.) Call out any risks and assist cross functional teams with mitigation and contingency plans. • Lead the Go To Market Certification process, ensuring broad leadership visibility, cross-functional alignment, and a high-quality launch experience that meets defined expectations. • For each supported initiative, create and own the Single Source of Truth (SSOT), a comprehensive document containing key project elements such as business strategy, financials, customer experience, messaging/FAQs, enterprise readiness plans (marketing, operations, technical, PR, marketing, etc.), and post-launch support plans. Ensure the SSOT is accurate, complete, and kept up to date throughout the life of the project. • Brief and lead cross-functional support teams to ensure a successful and on-time launch. Review and approve frontline training and customer-facing marketing support content for accuracy and consistency, ensuring alignment of key messaging and positioning across all channels. • Manage the creation and approvals process of customer positioning and all up FAQs ensuring the outcome aligns with the key marketing message and frontline needs. • Drive pre and post launch preparedness – GTM Certification, go/no-go approvals, support war rooms, performance tracking and levers to steer to KPIs • Provide ongoing consumer channel support to ensure initiatives are meeting business goals and support frontline feedback, when necessary, across the product lifecycle. • The role requires strong cross functional partnership across the enterprise; specifically, with sales, customer service, marketing, PR, legal, product management, and web strategy operations leadership to ensure flawless execution for T-Mobile products and services Job Responsibilities: Full understanding of the consumer business including current and future roadmap. Oversee a variety of initiatives from concept development to market launch across the consumer landscape with a laser focus on customer experience and launch readiness. Act as a strategic partner for business and product partner teams. Review and understand the project strategy, experience, and business objectives, and provide input on potential risks, gaps, and/or competing priorities. Ensure operational execution plans are aligned with the business objectives. Support development and alignment of overall customer experiences and end to end customer flow (buying, using, servicing, etc.) Call out any risks and assist cross functional teams with mitigation and contingency plans. Lead the Go To Market Certification process, ensuring broad leadership visibility, cross-functional alignment, and a high-quality launch experience that meets defined expectations. For each supported initiative, create and own the Single Source of Truth (SSOT), a comprehensive document containing key project elements such as business strategy, financials, customer experience, messaging/FAQs, enterprise readiness plans (marketing, operations, technical, PR, marketing, etc.), and post-launch support plans. Ensure the SSOT is accurate, complete, and kept up to date throughout the life of the project. Brief and lead cross-functional support teams to ensure a successful and on-time launch. Review and approve frontline training and customer-facing marketing support content for accuracy and consistency, ensuring alignment of key messaging and positioning across all channels. Manage the creation and approvals process of customer positioning and all up FAQs ensuring the outcome aligns with the key marketing message and frontline needs. Drive pre and post launch preparedness – GTM Certification, go/no-go approvals, support war rooms, performance tracking and levers to steer to KPIs Provide ongoing consumer channel support to ensure initiatives are meeting business goals and support frontline feedback, when necessary, across the product lifecycle. The role requires strong cross functional partnership across the enterprise; specifically, with sales, customer service, marketing, PR, legal, product management, and web strategy operations leadership to ensure flawless execution for T-Mobile products and services Also responsible for additional job duties/responsibilities as assigned by management. Education and Work Experience: Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required) 5 years marketing or relevant experience (Desired: wireless or technology experience) Excellent organization skills with attention to detail Excellent interpersonal, presentation, oral, and written communication, and negotiation skills as candidate will interact with a variety of management levels including executives. Proven track record of defining and executing go-to-market strategies. Strong analytical, quantitative, and critical thinking skills; with strong bias towards data-based decision making Shows initiative, anticipates, and prepares for upcoming situations, takes advantage of opportunities, acts quickly and decisively, addresses issues before they become problematic Proven ability to engage and influence large teams and functional leaders. Ability to work efficiently and effectively under extreme time constraints to deliver high quality results under critical deadlines. Ability to lead in ambiguous and rapidly changing business environment situations and effectively negotiate to gain resolution Ability to influence, lead and coach cross functional teams and champion new concepts and ideas. Excellent consumer instincts – know what customers care about and how the wireless service model can support At least 18 years of age Legally authorized to work in the United States Base Pay Range: $104,300 - $188,100 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ344900¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Lead and manage a team to oversee facility operations, lease administration, and workplace services ensuring compliance and process improvements. | Bachelor's degree with 7-10 years of leadership experience in facility management and complex project management. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role ensures reliable and comprehensive facility management and lease compliance support across multiple business lines to maintain operational efficiency. It leads and manages a team responsible for overseeing facility operations, lease administration, and workplace services at select sites. The role differentiates itself by integrating lease management, compliance controls, and collaboration with internal and external partners to optimize facility functions. Success is measured by timely lease obligation fulfillment, process improvements, compliance adherence, and effective team leadership. The work impacts organizational operations by supporting safe, efficient, and compliant workplace environments that align with business objectives. Job Responsibilities: Lead and mentor a team to deliver integrated lease compliance and facility management services supporting business needs Manage personnel activities including coaching, performance management, and professional development to maintain team effectiveness Oversee lease administration processes ensuring accurate interpretation, timely payments, reconciliations, and document management Collaborate with outsourced partners to provide consistent and timely facility support services Implement and monitor compliance with policies, procedures, and internal control processes including SOX and ICS standards Manage occupancy planning, business continuity, safety initiatives, and energy management for assigned facilities Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required) Acceptable areas of study include Business or related field (Preferred) 7-10 years Experience in management, team lead, or other equivalent leadership experience. (Preferred) 2-4 years Experience with project management. (Preferred) Experience working as a facility manager in select discipline. Proven experience managing complex and high profile projects. (Preferred) Knowledge, Skills and Abilities: Problem Solving (Required) Budget Management (Required) Leadership (Required) Communication (Required) Licenses and Certifications: Building Owners & Managers Association (BOMA) (Preferred) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $110,100 - $198,600 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ345078¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Providing executive and operational support to senior leadership in various sectors. | Experience supporting C-level executives and managing operational processes, but no marketing or campaign management experience. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! We’re looking for an Integrated Marketing Manager to join our growing Broadband Marketing team and help us lead the next wave of growth in Small Business Internet. This role is essential for developing and executing marketing strategies that support commercial and brand objectives across multiple channels, specifically Direct Mail, Email and SMS. The role requires collaboration with commercial, operations, creative, sales, and analytics teams to orchestrate complex marketing initiatives effectively. Success is measured by the ability to deliver marketing programs on time, within budget, and that meet performance and brand goals. The ability to articulate and positively orchestrate complex marketing plans across multiple channels and teams are critical for success. This is a hybrid position required to be in-office at least 3 days a week. Job Responsibilities: Marketing strategy: Develop direct marketing strategies and manage integrated marketing plans that deliver to commercial/brand priorities/goals and further our business transformation Executional excellence: Work closely with campaign managers, creative team, audience team and other internal / external partners to ensure campaigns are launched on time, on budget, and error-free Data-driven insights: Leverage data, analytics and a test-and-learn approach to identify opportunities and insights and translate needs into executable marketing plans that improve performance and deliver on objectives Strategic planning: Owns and authors marketing plan; Works closely with leadership across both commercial and brand functions to align campaign plans/priorities and orchestrate teams/resources to bring plans to market Customer-centric communications: partners with brand strategy and internal creative teams along with agencies on creation of world-class marketing communications that engage small business prospects and existing customers Cross-functional leadership: Partners with analytics and marketing operations teams to ensure strategic objectives and learning agenda are accurately tracked and measured to evaluate performance Continuous improvement: Continually monitor ongoing results versus forecast, new research, and competitive intelligence to refine and improve performance. Work with operations, brand, analytics and other partners to streamline and automate processes and ensure execution with excellence Team player: Work with other team members and departments to identify and support team goals, cross-selling, and partnership opportunities to meet broader corporate objectives. Support other broadband marketing initiatives as requested Performance reporting: Prepare performance and test reports to inform leadership and partners of forecasts, ongoing results, challenges and opportunities Also responsible for other Duties/Projects as assigned by business management as needed Knowledge, Skills and Abilities: Experience in data driven marketing techniques and traditional database marketing is critical. Experience applying consumer insights to improve campaign targeting, delivery, performance, etc. Campaign leadership skills – end to end campaign development including strategy, segmentation, targeting, etc. in a multi-channel/omni-channel environment. Education and Qualifications: Bachelor's degree in business, marketing, communications, or related field of study; Master's/Advanced degree preferred. Or, combination of education and experience deemed equivalent 3 years of marketing experience in successfully building and executing broad direct marketing plans with recognized B2C brands Familiarity with campaign management and delivery tools such as Adobe Campaign, Pardot, Salesforce, Hubspot or similar B2B marketing experience is a strong plus At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): <10% Base Pay Range: $88,200 - $159,200 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ340922¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Engage customers to facilitate technology and service needs using product knowledge and digital tools. | Minimum high school diploma, 6 months retail customer service or sales experience, and competitive drive for fast-paced sales. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty. Job Responsibilities: Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement Complete required training to build knowledge of retail processes, systems, and wireless technology innovations Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: High School Diploma/GED (Required) 6 months of customer service and/or sales experience, Retail environment. (Preferred) Knowledge, Skills and Abilities: Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required) Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) Effective at balancing customer needs and performance goals. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $19.00, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Provide executive and administrative support to senior leadership, manage complex calendars, coordinate strategic initiatives, and improve operational processes. | 5+ years supporting C-level executives with strong organizational, communication, and operational skills but no experience in digital solution strategy or technical leadership. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Senior Technical Solution Manager plays a critical role in leading digital solution strategy, shaping vision, and defining delivery approaches for complex, cross-functional initiatives. This role drives scoping discussions, assesses technical feasibility, and translates business needs into scalable, secure, and sustainable solutions that enable operational excellence and organizational resilience. Success is measured by accelerating digital-first problem solving, improving operational visibility, and embedding scalable solutions that reduce manual effort and increase responsiveness. Blending strategic solution leadership with hands-on execution, this leader collaborates across business and technology teams to design and deliver integrated digital capabilities. The role also provides guidance to delivery teams to shape platform evolution, drive automation, and improve operational speed, clarity, and readiness. Job Responsibilities: Strategy Lead scoping, feasibility assessments, and solution visioning for medium to complex initiatives. Serve as solution owner for critical initiatives, accountable for design integrity, delivery outcomes, and adoption. Define scalable architectures that balance business value, governance, and long-term sustainability. Drive digital-first thinking and challenge legacy processes to improve efficiency and effectiveness. Establish KPIs and impact metrics to track value realization and drive continuous improvement. Solution Design & Delivery Manage project inception activities including breakdown of business requirements,and defining technical scope Serve as technical owner accountable for solution architecture, development, and delivery of medium to highly complex technology solutions Modernize operational dashboards and reporting to enable real-time visibility and data-driven decisions. Provide hands on support to prototype, build, and iterate solutions while guiding long-term architecture direction. Relationship and Change Leadership Build and maintain relationships with business stakeholders to ensure clarity and alignment on solution impacts and scope Facilitate solution workshops, design sessions, and peer and leadership reviews to align scope and outcomes. Provide leadership in evolving design and solution integration across multiple teams Education and Work Experience: Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required) Acceptable areas of study include Computer Science or Other Technical Discipline. (Preferred) 7-10 years - Experience leading cross-functional initiatives with hands-on involvement in solution design, digital transformation and technology adoption Knowledge, Skills and Abilities: Analytics & Reporting Strong understanding of data modeling and visualization. Development of reports and dashboards. Communication Communicates technical and functional solutions effectively and efficiently. Automation & Artificial Intelligence Familiarity with practical AI use cases and automation tools. Problem Solving Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience. Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $114,400 - $206,300 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ344956¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Support national Public Safety sales team with technical pre-sales consulting and solution design in government space. | 7-10 years in telecom or IT with strong leadership, communication, and sales experience in government sector. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Sr. Consulting Solution Engineer – Public Safety supports a national team of sellers focused in the Public Safety space. This leader also partners with Government Sales to sell T-Mobile for Government products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to understand their business, identify their challenges, and develop solutions that meet their needs. The Sr. Consulting Solution Engineer – Public Safety will closely align solution architects and design solutions, provides technical support in sales presentations, product demonstrations, as well as providing answers to customers' deep technical inquiries specifically in for the SLED/Government space. SE’s further supports Government Sales by reviewing specific customer opportunities and sales funnels. SE’s will keep the Government Sales teams they support appraised of relevant technologies and industry trends. Role expectations include maintaining advanced level technical knowledge within a defined product set: Interoperability, Two-way/LMR radio, Telematics, Private Networks, IoT, Fixed Wireless, Collaboration, Cloud, UEM, Security, Partner Device and Application ecosystem certification and enablement. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position. The Sr. Consulting Solution Engineer – Public Safety is a technical leader with solid business acumen, balancing knowledge of the Government space, technical experience, strategic thinking, communication skills and leadership prowess to successfully build and coach a team that consistently delivers innovative and differentiated solutions for our T-Mobile for Business customers. Job Responsibilities: Supports Pre-sales Activities (including, but not limited to) provide RFP technical input, strategize with sales team to improve Regional/National sales, own customer technical relationships, understanding nuances, and drivers, design and architect services and solutions, uncover opportunities and recommend solutions, partners ability to review and demonstrate product roadmap to customers and sales team. Engaged to for Executive Briefing Center presentations. Identify and develop opportunities in the SLED/FED Public Safety space Assist with Go to Market strategy with sales, product, and 3rd party vendors to include 5G Advance Network/IoT Solutions supported deployment and sizing. Assist with training, technical documentation and development for the Solution Engineering and Government Sales organizations. Assist with training, technical documentation and development for the Solution Engineering and Government Sales organizations. Partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. Education and Work Experience: Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required) 7-10 years - Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. Understanding of Government buying cycles and purchasing vehicles (preferred) Proven track record in building and developing relationships in the Government/SLED space. (preferred) Knowledge, Skills and Abilities: Technical Leadership (Required) Communication Excellent oral and written communications; strong interpersonal skills, including the ability to communicate effectively with public sector stakeholders. (Required) Applications Proficiency with business application software. (Required) Strategic Leadership Ability to provide strategic direction in a leadership role, particularly within complex government and education sales cycles. (Required) Presentation skills are required to convey design benefits to a wide range of audiences. At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $140,600 - $253,600, inclusive of target incentives Base Pay Range: $98,420 - $177,520 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ345128¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Lead a team to execute digital experience strategy, prioritize initiatives to improve digital customer journeys, track KPIs, and develop scalable processes for service and support channels. | Bachelor's degree or equivalent, 7 years related experience including 4-7 years wireless industry and people leadership, strong customer experience strategy and analytics background. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you passionate about crafting best-in-class customer experiences? Do you flourish with leading teams, building strategies, and driving relevant change? At T-Mobile, we’re not just changing wireless, we’re redefining customer expectations. We're looking for a multifaceted Senior Manager, Customer Experience, to help craft what’s next. In this role, you’ll lead a team passionate about delivering T-Mobile’s digital experience strategy and transformation outcomes. Reporting to the Director of Customer Experience you'll identify, prioritize, and drive key initiatives that simplify and elevate the digital customer journey—with a primary focus on service, and support across assisted channels. Working cross-functionally with Product, Technology, Retail, and Care, you’ll uncover difficulties, translate insights into relevant improvements, and ensure measurable outcomes. You'll also track and optimize customer experience KPIs, satisfaction, effort, and digital adoption—while developing scalable processes that ensure consistent, high-quality delivery. If you're a collaborative leader who loves solving sophisticated challenges, this is your chance to define a big impact. Job Responsibilities: Lead and encourage a team through mentor, career development, and performance feedback. Develop and implement customer experience strategies aligned with T-Mobile’s vision and customer-first philosophy. Represent the voice of the customer at the leadership level to influence product and service build. Oversee sophisticated, cross-functional projects from concept to execution, ensuring flawless rollouts across channels. Identify process improvement opportunities and partner with internal teams to build customer-centric solutions. Deliver clear, concise communications on project status, key metrics, and team updates. Build positive relationships with senior leaders across the enterprise to drive alignment and support. Champion post-launch strategies that improve new commerce, product, and service experiences. Tackle additional projects and responsibilities as needed, we’re always evolving, and we value fresh ideas. Education and Work Experience: Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required) 4–7 years of experience in the wireless industry. 4–7 years of people leadership and team development experience. 2+ years of experience identifying customer difficulties, designing solutions, and ensuring implementation. Strong background in customer experience strategy, process optimization, and analytics. Strategic problem solver with a proven track record to influence and get results at all levels. Proficient in Microsoft Office; experience with SQL and analytics tools is a plus. Excellent communication, problem-solving, and project management skills. Knowledge, Skills and Abilities: Microsoft Office (Required) SQL (Required) Analytics (Required) Leadership (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $112,900 - $203,700 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ346171¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Lead prioritization and delivery of cloud-native software products with cross-functional teams. | Over 10 years product management experience but no demonstrated enterprise platform leadership or executive influence. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Principal Product Manager, Employee Experience (EX) is a strategic leader responsible for defining, orchestrating, and scaling high-impact employee lifecycle experiences across T-Mobile. You will operate at the enterprise level — shaping experience strategy across complex, multi-platform ecosystems including Workday, UKG, Fidelity, Business Solver, Broadspire, ServiceNow, and internal platforms. You will identify systemic friction across the employee lifecycle (Join, Start, Work, Grow, Live, Belong, Leave), align technical feasibility with business priorities, secure executive sponsorship, and lead cross-functional teams to deliver measurable experience transformation. Lastly, you will own highly complex, cross-platform experience domains or a portfolio of lifecycle journeys. This includes setting long-term strategy, influencing senior leadership, integrating AI and digital experience platforms, and ensuring scalable, compliant, human-centered solutions. This role requires deep systems thinking, strong executive communication skills, enterprise change fluency, and the ability to operate effectively in a highly matrixed environment. ** This is a hybrid role (3 days/week) in the office and can be based in Bellevue, WA; Overland Park, KS; Frisco, TX; or Downers Grove, IL. ** Job Responsibilities: Enterprise Vision & Lifecycle Strategy Own end-to-end lifecycle domains or cross-platform employee experience portfolios of the highest complexity and scope. Define and communicate multi-year EX strategy aligned to business objectives and workforce transformation goals. Identify systemic friction across employee journeys and define enterprise-level redesign priorities. Partner with HR, IT, Payroll, Benefits, Legal, Finance, and Operations leaders to align lifecycle improvements with organizational strategy. Secure funding and executive sponsorship through robust return on investment and case development. Anticipate industry trends in employee experience, AI, workforce technology, and organizational design; translate into strategic roadmap direction. Influence and present at VP+ level forums. Experience Evangelism & Lifecycle Governance Serve as enterprise advocate for the employee perspective in strategic planning conversations. Establish lifecycle governance standards and ownership models. Build Voice of Employee (VOE) feedback loops into product strategy. Foster a culture of employee-centered design across partner teams. Mentor and provide guidance to Product Managers and Designers within EX. Cross-Platform Orchestration & Delivery Translate enterprise lifecycle strategy into detailed initiatives, features, and user stories consumable across multiple Agile teams (often 9+ teams). Own and manage large, complex backlogs spanning multiple systems and vendors. Ensure cross-system dependencies are aligned and sequenced appropriately. Balance technical debt, long-term architecture investment, and immediate experience improvements. Lead lifecycle pilots, prototypes, and scaled rollouts. Establish dashboards that measure lifecycle health, friction reduction, and business impact. Conduct Quarterly Business Reviews (QBRs) for assigned lifecycle domains. Accountable for lifecycle quality, production stability, and executive-level communication during critical issues. Organizational Leadership & Influence Operate as a horizontal integrator across HR, IT, and operational functions. Influence without direct authority in highly matrixed structures. Lead enterprise change discussions tied to Always-On Conversations, Talent Calibration, International Expansion, and Digital Transformation. Identify systemic barriers to lifecycle success and drive structural improvements. Regularly mentor and elevate product talent across the organization. Qualifications: Bachelor’s Degree plus 7 years of related experience OR Advanced degree with 5 years of related experience (Required). 10+ years of Product Management, Experience Management, or enterprise platform leadership experience (Required). Proven experience leading highly complex, cross-functional product portfolios in large-scale organizations. Experience with HR technology ecosystems (Workday, UKG, Benefits platforms, AI-enabled tools) strongly preferred. Experience in workforce transformation, EX strategy, or digital employee platforms preferred. Ability to orchestrate across complex, multi-platform ecosystems. Mastery-level understanding of employee lifecycle design and transformation. Demonstrated success influencing SVP/EVP/C-level stakeholders. Proven ability to lead multiple agile teams across complex portfolios. Ability to connect lifecycle data to measurable business outcomes. Industry-leading understanding of experience management principles. Deep understanding of platform architecture, integration patterns, and workflow automation. At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $133,800 - $241,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ342486¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Supporting operational and financial execution including budget management, financial tracking, and vendor oversight to improve cost control and service delivery. | Bachelor's degree with 3+ years related experience, preferably 4-7 years in facilities operations or corporate real estate with budget management and strong financial analysis and executive presentation skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Business Operations Manager is an individual contributor who serves as a key operational and financial partner to the Sr. Director of Corporate Real Estate & Facilities. This role supports day-to-day execution across national Call Center Facilities and Corporate Facilities, ensuring disciplined budget management, consistent service delivery, and operational effectiveness across a multi-site portfolio. This position owns financial tracking, reporting, vendor spend oversight, and program execution, translating data into actionable insights that improve cost control, service quality, and operational performance. Success in this role is measured by financial accuracy, budget adherence, operational consistency, and timely execution of initiatives. ** This is a hybrid role (3 days/week in the office). Primary location is Bellevue, WA, but will also consider Overland Park, KS. * Job Responsibilities: Financial Management & Reporting Manage and track OPEX budgets across facilities and workplace experience Develop forecasts, monitor accruals, and conduct variance analysis Partner with Finance on monthly close, reporting cycles, and annual planning Support development of business cases for capital projects and operational investments Identify cost optimization opportunities and monitor expense controls Facilities & Workplace Operations Support Support operational performance across call center and corporate office locations Standardize reporting, processes, and service metrics across facilities and concierge teams Monitor KPIs and escalate risks impacting cost, service, or site readiness Support execution of site openings, renovations, expansions, and closures Vendor Spend & Performance Oversight Track vendor spend against contract terms and approved budgets Monitor SLAs and performance metrics in partnership with Regional Managers Support RFP processes and vendor renewals as needed Data Analysis & Executive Communication Analyze financial and operational data to identify trends and performance gaps Prepare clear, executive-ready presentations and dashboards Facilitate cross-functional meetings to ensure alignment on priorities and progress Perform other duties and special projects as assigned Qualifications: Bachelor’s Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required) 4–7 years of experience in facilities operations, corporate real estate, multi-site operations, or similar environments with direct budget management responsibility (Preferred) Demonstrated experience managing operational budgets, forecasting, and financial reporting required Strong financial & business analysis skills Experience in budget management and forecasting Experience in OPEX/CAPEX tracking & Cost Control Vendor Spend & Contract Oversight Demonstrated executive-level presentation skills Strong organizational & stakeholder management skills At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $84,800 - $152,900 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ345061¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Lead product backlog prioritization and collaborate cross-functionally to deliver cloud-native software solutions enhancing customer experience. | Over 10 years of product management experience with expertise in Agile methodologies, software delivery, and cross-functional collaboration, but no direct product marketing leadership experience. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Sr. Product Marketing Manager for Home Tech Insurance will lead strategy, positioning, and commercial performance for a key revenue-driving product within T-Mobile’s Home portfolio. This role owns the end-to-end product marketing lifecycle — from vision and value proposition development to go-to-market strategy and in-market optimization — ensuring strong customer adoption, revenue growth, and differentiated market positioning. This leader partners closely with Product, Insights & Analytics, GTM, Sales, Finance, and external partners to translate customer needs and industry trends into compelling propositions and scalable growth strategies. They will define target segments, shape messaging architecture, influence roadmap priorities, and deliver integrated marketing plans that drive measurable business outcomes. Success in this role requires a strategic, growth-oriented thinker who thrives in ambiguity and can build from concept to commercialization. The ideal candidate combines strong business and financial acumen with deep consumer empathy, leveraging insights to inform positioning, pricing, packaging, and channel strategy. They are equally comfortable shaping executive-level strategy and diving into performance analytics to optimize results. This role demands exceptional cross-functional leadership, structured problem-solving, and executive-ready communication skills. A test-and-learn mindset, bias for action, and ability to operate with speed and accountability will be critical to delivering innovative Home Tech solutions that elevate the customer experience and accelerate growth. Job Responsibilities: • Collaborate with Insights, Analytics, strategy and product teams to develop and test concepts, product features and experiences based on customer insights, behaviors, industry landscape & business needs • Develop Strategy, Marketing & GTM plans that outline insights, audiences, value prop, positioning, messaging and financial benefit to support launching new products & value props • Engage with product, technical and other teams on validating feasibility • Support launch planning and orchestrates execution of the commercial release of new products and Go-To-Market (GTM) strategy. • Collaborate to build effective sales tools, training materials, selling pitches, FAQS, rep compensation plans etc that enable sales, and partners to sell effectively and also author original content that will be used to create whitepapers, videos, blog posts. • Partner with digital, base and vendor teams to develop end 2 end customer journeys • Works across the team and cross-functionally to monitor and report on industry trends, business performance, KPIs and communicate results of related sales and marketing efforts to key stakeholders and performance manage the channels • Liaisons with leadership to drive the right pricing and promotional mix that meet business objectives while maximizing revenue and margins. • Uses business and financial analysis to drive strategy, product retention and support incremental programs for up-sell/cross-sell strategies • Also responsible for other Duties/Projects as assigned by business management as needed. Education and Work Experience: • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required) • Acceptable areas of study include Marketing, Business, Communications, or relevant field of study such as Computer Science (Required) • 7+ years experience delivering successful, holistic product marketing content and collateral that can be tied to increased business revenue Knowledge, Skills and Abilities: • Go-to-market Strategy : Experience developing go-to-market strategies, messaging and related tactics in close cooperation with Product Management and Sales (Required) • Customer Segmentation & Insights: A strong foundation of looking through the lens of customer types to identify key opportunities and areas of focus. The ability to use consumer insights to develop segment-specific solutions and compelling value propositions to solve customer pain points (Required) • Customer Experience Management: Extensive customer interaction experience and customer success storytelling (Required) • Communication Strong communication skills (verbal and written) and strong content development skills (crisp messaging and compelling presentation of content) as well as excellent presentation, writing and editing skills (Required) • Project Management Proven interaction, interface and project management with cross-functional teams including product management, marketing programs/campaigns, demand generation, field marketing and sales (Required) • UX & Digital Flows: Experience working on UX, designs and digital flows (Required) • Consumer Technology : Deep passion for consumer technology (hardware, software, apps, digital services), current market trends, and experience using customer insights to improve customer experiences with products. ( Preferred) • Product Management : Strong understanding of the product development lifecycle for products and services. Experience developing product marketing plans and managing a product through its entire lifecycle from inception to launch to end of life. (Preferred) • Channel Management : Deep understanding of how retail and assisted channels operate and how to drive performance in the same ( Required) • Build Cross Functional relationships (required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $119,600 - $215,700 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ342472 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Lead digital product initiatives focusing on customer experience and cross-functional collaboration. | Over 10 years product management experience but no wireless industry or people leadership experience as required. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you passionate about crafting best-in-class customer experiences? Do you flourish with leading teams, building strategies, and driving significant change? At T-Mobile, we’re not just changing wireless, we’re redefining customer expectations. We're looking for a multifaceted Senior Manager, Customer Experience, to help craft what’s next. In this role, you’ll lead a team focused on delivering T-Mobile’s digital experience strategy and transformation outcomes. Reporting to the Director of Frontline Digital Experiences you'll identify, prioritize, and drive key initiatives that simplify and elevate the digital customer journey—with a primary focus on frontline digital tools, and support across commerce and service digital journeys. Working cross-functionally with Product, Technology, Retail, and Care, you’ll uncover difficulties, translate insights into relevant improvements, and ensure measurable outcomes. You'll also track and optimize customer experience KPIs, satisfaction, effort, and digital adoption—while developing scalable processes that ensure consistent, high-quality delivery. If you're a collaborative leader who loves solving complex challenges, this is your opportunity to make a big impact. Job Responsibilities: Lead and encourage a team through mentor, career development, and performance feedback. Develop and implement customer experience strategies aligned with T-Mobile’s vision and customer-first philosophy. Represent the voice of the customer at the leadership level to influence product and service develop. Oversee complex, cross-functional projects from concept to execution, ensuring flawless rollouts across channels. Identify process improvement opportunities and partner with internal teams to build customer-centric solutions. Deliver clear, concise communications on project status, key metrics, and team updates. Build positive relationships with senior leaders across the enterprise to drive alignment and support. Champion post-launch strategies that improve new commerce, product, and service experiences. Tackle additional projects and responsibilities as needed, we’re always evolving, and we value fresh ideas. Education and Work Experience: Bachelor's Degree and 7 years of related work experience 4-7 proven experience in the wireless industry. 4–7 years of people leadership and team development experience. 2+ years of experience identifying customer difficulties, designing solutions, and ensuring implementation. Strong background in customer experience strategy, process optimization, and analytics. Strategic problem solver with a proven track record to influence and get results at all levels. Proficient in Microsoft Office; experience with SQL and analytics tools is a plus. Excellent communication, problem-solving, and project management skills. Knowledge, Skills and Abilities: Microsoft Office (Required) SQL (Required) Analytics (Required) Leadership (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $112,900 - $203,700 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ346168¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
Lead cross-functional teams to design and improve employee lifecycle experiences by aligning technical feasibility with business objectives. | Bachelor's degree plus 5 years experience or advanced degree with 3 years experience, including 4-7 years in product or experience management in agile environments, with HR systems experience preferred. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Product Manager, Employee Experience (EX) serves as a strategic leader responsible for designing, orchestrating, and continuously improving high-impact employee lifecycle experiences across T-Mobile. Every employee experience — from onboarding to growth to life events to exit — exists to support business performance, engagement, and trust. This role is accountable for identifying friction across systems, aligning technical feasibility with employee needs and business objectives, and leading cross-functional teams to deliver cohesive, scalable, and human-centered experiences. This Product Manager operates at the intersection of employee insight, technology platforms (Workday, UKG, Fidelity, Business Solver, Broadspire, ServiceNow), and enterprise strategy — ensuring lifecycle moments are seamless, compliant, and aligned with business priorities. No two days are the same. Responsibilities include lifecycle research, journey mapping, roadmap creation, cross-system integration, backlog ownership, release planning, stakeholder alignment, and performance measurement. This role requires deep empathy for the employee experience, strong product discipline, and the ability to influence across HR, IT, Payroll, and leadership teams. ** This is a hybrid role (3 days/week) in the office. It can be based in Bellevue, WA; Overland Park, KS; Frisco, TX; Downers Grove, IL. ** Job Responsibilities: Vision, Strategy, and Lifecycle Ownership Own end-to-end employee lifecycle experiences for assigned journey areas (e.g., GROW, LIVE, START). Define and maintain the EX product vision and roadmap aligned to business strategy. Identify lifecycle friction points and unmet employee needs through research and data analysis. Partner with HR, Payroll, IT, Benefits, and other stakeholders to assess current-state employee experiences and identify opportunity areas. Conduct qualitative and quantitative analysis to evaluate experience gaps, opportunity size, and business impact. Secure and maintain funding aligned to enterprise prioritization processes. Communicate product strategy and lifecycle roadmaps to Director+ level stakeholders and below. Leverage rapid testing methodologies (prototypes, pilots, experiments) to validate experience improvements. Stay current on trends in employee experience, HR technology, AI, and lifecycle orchestration. Employee Experience Evangelist Advocate for the employee perspective across cross-functional forums. Build deep empathy for frontline, corporate, and international employee segments. Translate Voice of Employee (VOE) signals into actionable product decisions. Create and maintain active listening loops to continuously improve lifecycle experiences. Promote a culture of employee-centered design across stakeholder teams. Product Execution & Delivery Translate lifecycle strategy into detailed features, user stories, and requirements consumable by development teams. Own and manage the EX product backlog across multiple Agile teams. Prioritize initiatives based on lifecycle impact, business value, and risk. Collaborate with Architecture and Engineering to balance long-term technical investments and debt management. Ensure production defects and experience breakdowns are appropriately prioritized. Define and communicate release schedules and lifecycle enhancements. Establish and track EX success metrics (e.g., friction reduction, time-to-resolution, lifecycle satisfaction). Support adoption through training materials and enablement tools. Partner with change enablement teams to ensure successful rollout of redesigned experiences. Maintain accountability for lifecycle quality and performance post-deployment. Relationship & Cross-Functional Leadership Build strong partnerships across HR, IT, Payroll, Benefits, Legal, and Operations. Collaborate with frontline and leadership stakeholders to ensure scalable experience delivery. Facilitate alignment across diverse functions to drive cohesive lifecycle outcomes. Influence without authority in a highly matrixed organization. Participate in professional development related to EX, product, and workforce strategy. Qualifications: Bachelor’s Degree plus 5 years of related experience OR Advanced degree with 3 years of related experience (Required). 4–7 years of Product Management or Experience Management experience in an agile environment (Required). Experience working with HR systems (Workday, UKG, Benefits platforms, etc.) strongly preferred. Experience in employee experience, workforce transformation, or internal product platforms preferred. Demonstrated ability to translate employee insights into product strategy. Proven ability to influence across HR, IT, Payroll, and leadership teams. Strong analytical skills with ability to connect lifecycle data to business outcomes. Experience delivering in Agile/Scrum environments. Ability to understand and orchestrate across complex, multi-platform ecosystems. Effective communicator with ability to align partners at multiple levels. Strong requirements and user story development skills. At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $100,100 - $180,600 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ342489¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.
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