T-Mobile

Oversee complex B2B service deliveries ensuring operational and financial standards are met through cross-functional collaboration and risk management. | Bachelor's degree and 4-7 years managing complex B2B service delivery projects with cross-functional teams and risk escalation in telecom or related fields. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Service Delivery Manager – STR/ENT at T-Mobile is responsible for overseeing the day-to-day execution of complex B2B service deliveries for large customers, ensuring delivery performance meets critical financial and operational standards. This role manages the deployment and activation of telecommunications products and services, maintaining control through disciplined coordination and proactive risk management. By identifying and escalating execution risks, the Service Delivery Manager safeguards service stability and customer confidence throughout the delivery process. The position requires effective cross-functional collaboration with internal teams, vendors, and customer stakeholders to ensure seamless execution and transition to support teams. Through structured delivery practices, this role directly contributes to T-Mobile's reputation for reliable service and operational excellence in high-impact environments. Job Responsibilities: • Oversees the day-to-day execution of complex B2B service deliveries for large customers, ensuring delivery performance meets critical financial and operational standards • Manages the deployment and activation of telecommunications products and services, maintaining control through disciplined coordination and proactive risk management • Identifies and escalates execution risks to safeguard service stability and customer confidence throughout the delivery process • Collaborates effectively with internal teams, vendors, and customer stakeholders to ensure seamless execution and transition to support teams • Implements structured delivery practices to contribute to reliable service and operational excellence in high-impact environments • Monitors and reports on key delivery metrics to ensure alignment with organizational standards and customer expectations • Supports continuous improvement initiatives by analyzing delivery outcomes and recommending process enhancements Education and Work Experience: • Bachelor's Degree Business Administration, Information Technology, Telecommunications, or Related Field (Required) • Master's/Advanced Degree Business Administration, Project Management, or Related Field (Preferred) • 4-7 years Managing complex B2B service delivery projects for large enterprise customers, including deployment and activation of telecommunications products and services (Required) • 4-7 years Leading cross-functional teams and collaborating with internal stakeholders, vendors, and customers to ensure seamless service execution and transition (Required) • 2-4 years Identifying, assessing, and escalating operational risks in service delivery environments to maintain service stability and customer confidence (Required) Knowledge, Skills and Abilities: • Project Management Ability to plan, coordinate, and execute complex B2B service deliveries, ensuring disciplined deployment and activation of telecommunications products and services. (Required) • Telecommunications Comprehensive understanding of wireless and telecom industry products, technologies, and service delivery processes. (Required) • Risk Management Skill in proactively identifying, assessing, and escalating execution risks to safeguard service stability and customer confidence. (Required) • Cross Functional Relationships Ability to collaborate effectively with internal teams, vendors, and customer stakeholders to ensure seamless execution and transition. (Required) • Customer Service Commitment to maintaining high levels of customer satisfaction and confidence throughout the service delivery lifecycle. (Required) • Communication Strong verbal and written communication skills for presenting information, coordinating activities, and managing stakeholder expectations. (Required) • Attention To Detail Ability to maintain control of delivery processes through disciplined coordination and thorough documentation. (Required) • Strategic Thinking Capacity to apply structured delivery practices and strategic approaches to drive operational excellence in high-impact environments. (Required) • Process Improvement Skill in identifying opportunities to enhance service delivery practices and operational efficiency. (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $95,400 - $172,000 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ354656 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead large-scale, multi-workstream technology transformation programs with cross-functional teams and executive stakeholder management. | Experienced project manager with 4-7 years managing complex programs, PMP certification, strong communication skills, and ability to lead cross-functional teams without direct authority. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Principal Implementation Program Manager directs all aspects of client onboarding from Discovery through transition to Lifecycle Support for large, complex engagements with a focus on emerging technologies and ANS In-building infrastructure projects within Enterprise, Strategic, and Public Sector accounts. As a key customer-facing individual contributor and subject matter expert, they ensure 100% customer satisfaction and drive strategic direction and growth projection for these T-Mobile for Business sales segments. They oversee contract implementation in totality, identifying all contract deliverables, process/product owners and partners, creating and delivering factual, timely, and quality tracking processes and program plans resulting in Master Service Agreements implemented within the established timeline and budget. Job Responsibilities: • Participates in the Sales process, actively engaging in discovery and strategy sessions, sourcing, reviewing, and preparing RFP responses (relative to Implementation and Lifecycle Support), tracking cross-functional deliverables through the RFP processes for complex engagements with a focus on emerging technologies and ANS In-building infrastructure projects managing large technology and ANS In-building infrastructure and product capability tests, presenting to C-level (internal/external) in finalist sales presentations, creating and presenting internal/external stakeholder communications and program executive updates. • Defines Onboarding program scope, develops and manages detailed Onboarding program plans for large, complex engagements with a focus on emerging technologies and ANS In-building infrastructure projects and product capability tests, while influencing and managing variables that may result in scope creep. • Identifies internal/external stakeholders and project team, ensuring alignment with Onboarding plan, quality control points and success measurements. • Serves as Lead communicator for overall project status from Discovery through transition to Lifecycle Support. Communication deliverables include creating and delivering Project Plans and Executive Briefings, including overall project health, quality control points, risks, mitigation strategies and transitioned line/installation projections and actuals. • Communicates risks in clear business and technical terms, providing messaging and solution options at a Senior Leadership and Executive level in both planned and ad hoc scenarios. • Develops customer specific, customized Implementation and Lifecycle Customer Support models by sourcing, vetting, and gaining agreement on work output from multiple workgroups including Sales, Implementation, Care, Business Operations, Engineering, (including ANS In-Building infrastructure teams and vendor partners as applicable) Product, Vendor Management, and other identified resources. • Influences and coordinates teams of Sales, Operations, Care, Product and Technical contributors without direct supervisory authority to ensure the on-time, within budget, successful delivery of properly scoped high-quality project requirements and 100% customer satisfaction relative to Onboarding experience. • Develops detailed work plans, schedule estimates, resource plans, status reports and implementation priorities, establishing the tools and processes to track and report on the project and progress towards program goals. Education and Work Experience: • Bachelor's Degree Additional relevant work experience may be considered in lieu of degree (Required) • 4-7 years Formal project/program management work experience Required • 4-7 years Managing or supporting business customers in a Sales, Service or Account Management Required Knowledge, Skills and Abilities: • Communication Highly developed communication skills with the ability to prepare and deliver written and verbal presentations at the C-level internally and externally, both planned and ad-hoc. Demonstrated expertise in executive communication management, including crafting tailored messaging strategies for senior and C-suite stakeholders, managing communication cadences across complex multi-workgroup programs, and translating technical project details into clear, actionable executive narratives. (Required) • Program Management Superior program and project management skills and ability to organize and lead all facets of a project/team (including building detailed and complex end to end project plans). Expert application of formal PM methodologies (including PMP frameworks, Agile, and Waterfall) with the ability to select, tailor, and govern the appropriate methodology based on project complexity, customer requirements, and organizational constraints. Demonstrated ability to establish PM governance structures, drive methodology adherence across cross-functional teams, and continuously improve delivery processes. (Required) • Conflict Resolution Demonstrated conflict-resolution and interpersonal skills, with the ability to articulate T-Mobile’s Implementation value proposition. (Required) • Wireless Technologies Demonstrated (SME) knowledge of solutions, technologies and operating systems (General wireless knowledge, ANS In-building infrastructure, DAS, small cell, network architecture, Sync-Up, iOS, Android, MDM, etc.). (Required) • MS Office Suite Demonstrated proficiency in T-Mobile systems, processes, policies, etc. (Including Excel, Microsoft Project, PowerPoint). (Required) • Organization Strong organizational and time management skills with ability to manage highly complex and/or critical customer issues in a time-sensitive, high-pressure environment. (Required) • Cross Functional Relationships Ability to build strong cross-functional partnerships and lead through influence without direct authority, leveraging internal and external resources, moving programs and projects through completion. (Required) Licenses and Certifications: • Project Management Professional (PMP) (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $94,500 - $170,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ353866 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Engage customers to provide personalized technology and service solutions while utilizing digital tools to demonstrate network benefits. | High school diploma or GED and at least 6 months of retail customer service or sales experience. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building proficiency in customer service and sales to provide personalized device and service solutions. The role requires consistent use of digital tools to demonstrate network coverage and service benefits effectively. Success is measured by the ability to build customer relationships, complete training, and contribute to a seamless customer experience. The work impacts the organization by enhancing customer loyalty and supporting team initiatives through effective communication and service delivery. Job Responsibilities: Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions Complete required training to build knowledge of products, services, systems, and processes for effective customer support Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: High School Diploma/GED (Required) 6 months of customer service and/or sales experience, Retail environment. (Preferred) Knowledge, Skills and Abilities: Change Agility (Required) Communication (Required) Customer Problem Solving (Required) Customer Service (Required) Engaging People (Required) Multitasking (Required) Sales (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $20.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Provide customer service and sales support in a retail environment while learning product knowledge and sales techniques. | Entry-level retail sales experience with strong customer service skills and ability to learn quickly. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Job Responsibilities: • Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. • Approaching service and sales needs with composure, integrity and compassion. • Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: • How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. • Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. • Successfully identify and handoff small business leads. • Support team initiatives and create an inclusive environment Education: • High School Diploma/GED (Required) Work Experience: • 6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities: • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required) • Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) • Effective at balancing customer needs and performance goals. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly Base Pay: $21.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead and manage a sales team to achieve revenue targets by selling wireless and IoT solutions to enterprise customers. | Requires high school diploma and 5+ years sales management experience, preferably in technology or wireless industry. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports large business customers by leading a team that delivers wireless voice, data, and Internet of Things solutions to improve operations. It involves managing and developing a team focused on enterprise sales growth and revenue generation for business accounts. The role differentiates by combining strategic leadership with direct sales management to build strong customer relationships. Success is measured by team performance, customer engagement, and achievement of sales targets within key accounts. The work impacts organizational revenue and helps customers enhance connectivity across people, places, and devices. Job Responsibilities: Lead and manage a sales team to achieve revenue targets by selling wireless and Internet of Things services to enterprise customers Coach and develop team members to build and maintain strategic relationships with senior decision-makers in key accounts Recruit, hire, train, and evaluate sales professionals to maintain a high-performing enterprise sales team Collaborate with business management to align sales strategies with organizational goals and customer needs Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: High School Diploma/GED (Required) 5+ years Sales management 2+ years Outside sales (Preferred) 2+ years Technology sales/Wireless industry (Preferred) 2+ years Prospecting/account management (Preferred) Knowledge, Skills and Abilities: Sales Management (Required) Account Management (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $191,800 - $346,200, inclusive of target incentives Base Pay Range: $134,260 - $242,340 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ349486¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Collect and synthesize market data to produce analytical reports supporting strategic decisions. | Bachelor's degree with 2+ years experience in business intelligence or related field and strong quantitative and Microsoft Office skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports organizational decision-making by producing data insights and reports that inform competitive and marketing strategies. It involves collecting and analyzing data on competitive landscapes, pricing comparisons, and content audits to generate analytical reports. The role differentiates itself by synthesizing diverse metrics and industry information to provide actionable intelligence to multiple departments. Success is measured by the accuracy, timeliness, and relevance of reports and insights delivered to stakeholders. The work impacts the organization by enabling informed strategic planning and enhancing competitive positioning through data-driven insights. Job Responsibilities: Collect and analyze competitive and market data to produce weekly, monthly, and quarterly analytical reports Synthesize industry metrics and news to generate actionable insights for cross-departmental teams Conduct ongoing research on industry trends and media to support business intelligence activities Compare competitive pricing and audit content to inform strategic decision-making Respond to and fulfill ad hoc reporting and analysis requests from business stakeholders Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required) Acceptable areas of study include Business, Statistics, Economics, Marketing or related field. (Preferred) Prefer 2+ years experience related to business intelligence. (Preferred) Experience in conducting and communicating data-driven analyses; proven experience with quantitative and qualitative analysis and report writing. (Preferred) Knowledge, Skills and Abilities: Communication Excellent writing, editing and proofreading skills. (Required) Attention To Detail Exceptional attention to detail and critical thinking skills. (Required) Communication Excellent communication skills. Comfortable interacting with and presenting to management, and peers in various departments. (Required) Quantitative Analytics Strong quantitative analysis skills and high proficiency with all Microsoft Office applications. (Required) Project Management Strong organizational and project management skills (Required) Microsoft Office Expertise in Excel, PowerPoint and Word required. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $66,900 - $120,600 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ352240¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Lead teams to ensure consistent, compliant service delivery and continuous improvement. | Bachelor's degree and 4-7 years managing service delivery teams with operational rigor and cross-functional coordination. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Manager, Service Delivery at T-Mobile leads a team of Service Delivery Specialists responsible for executing standardized B2B service deliveries across SMB and SLED/FED environments. This role ensures consistent delivery performance by balancing customer experience, throughput demands, and compliance requirements within defined operational frameworks. By proactively monitoring execution health and intervening to prevent delivery drift or compliance risks, the manager drives predictable outcomes and sustained team effectiveness. The position also coordinates cross-functionally to resolve delivery blockers and maintain smooth transitions to lifecycle support teams. Through strong people leadership, operational rigor, and a focus on continuous improvement, this role supports T-Mobile's commitment to reliable, high-quality service for commercial and public-sector customers. Job Responsibilities: • Leads a team of Service Delivery Specialists to execute standardized B2B service deliveries across SMB and SLED/FED environments, ensuring consistent delivery performance and adherence to operational frameworks. • Monitors execution health proactively and intervenes to prevent delivery drift or compliance risks, driving predictable outcomes and sustained team effectiveness. • Balances customer experience, throughput demands, and compliance requirements to maintain high-quality service for commercial and public-sector customers. • Coordinates cross-functionally to resolve delivery blockers and facilitate smooth transitions to lifecycle support teams. • Implements operational rigor and continuous improvement initiatives to enhance service delivery processes and team performance. • Supports compliance with defined operational frameworks and company policies, ensuring all service deliveries meet regulatory and internal standards. • Develops and mentors team members through strong people leadership, fostering a culture of accountability and professional growth. Education and Work Experience: • Bachelor's Degree Business Administration, Information Technology, or Related Field (Required) • Master's/Advanced Degree Business Administration, Information Technology, or Related Field (Preferred) • 4-7 years Managing service delivery teams in a B2B environment, ensuring operational consistency and compliance with defined frameworks (Required) • 2-4 years Leading cross-functional coordination to resolve delivery blockers and facilitate smooth transitions between operational teams (Required) • 4-7 years Implementing process improvements and monitoring execution health to drive predictable outcomes and sustained team effectiveness (Required) Knowledge, Skills and Abilities: • Service Delivery Knowledge of standardized B2B service delivery models and methodologies, including Agile, waterfall, and ITIL, to ensure consistent execution across SMB and SLED/FED environments. (Required) • Leadership Ability to build, inspire, and manage high-performing teams, driving operational rigor and continuous improvement in service delivery. (Required) • Cross Functional Relationships Skill in coordinating with internal and external stakeholders to resolve delivery blockers and facilitate smooth transitions to lifecycle support teams. (Required) • Operations Management Experience in monitoring execution health, balancing customer experience, throughput, and compliance within defined operational frameworks. (Required) • Problem Solving Ability to proactively identify, analyze, and intervene in delivery drift or compliance risks to ensure predictable outcomes. (Required) • Process Improvement Knowledge of Lean and other continuous improvement techniques to drive cost and quality enhancements in service delivery. (Required) • Reporting Analysis Skill in defining and using metrics and scorecards to manage service performance and report to stakeholders. (Required) • Customer Service Ability to maintain a customer-focused approach, ensuring reliable and high-quality service for commercial and public-sector clients. (Required) • Negotiation Ability to negotiate and resolve conflicts, aligning strategies and outcomes across teams and stakeholders. (Required) • Compliance Knowledge of regulatory and operational compliance requirements relevant to service delivery in telecommunications and public sector environments. (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes (15-20%) DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $97,800 - $176,400 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Generate leads, identify customer needs, negotiate and close deals, and grow the customer base within a territory. | High school diploma required, with 1+ years of sales experience, outside B2B sales preferred, and strong communication and negotiation skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential. This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Account Executives will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. They will analyze customer needs and use solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to present and close business. This is a hybrid role but the selected candidate should live in the Indianapolis area. Job Responsibilities: Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal Negotiation: Negotiate and close deals. Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales Approaches: Create effective sales approaches, solutions, and proposals. Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: High School Diploma/GED (Required) 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ340713¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Lead and develop a high-performing sales team to increase market share, revenue, and customer acquisition in the SMB segment. | Extensive experience in sales, leadership, and telecommunications/technical sales, with proven success in business sales and team management. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Manager, SMB Sales role at T-Mobile leads the hiring, training, and development of a high-performing sales team responsible for outside direct sales in a specific geographic area. Your inspirational leadership, high energy, and positive mindset is crucial to your team's success, as both your income and theirs depend on team productivity. You'll create and monitor sales plans to drive success against sales goals, ensuring your team of Account Executives excels. High expectations and a dynamic approach are key to thriving in this position. Job Responsibilities: Market share: Increase market share and achieve and exceed performance targets related to subscribers, revenue, and churn. Sales quota: Meet or exceed overall sales quota for your assigned region. Operational initiatives: Implement key operational initiatives in the field while maintaining high ethical and procedural standards. Sales meetings: Coordinate and run frequent sales meetings. Staff development: Interview, hire, train, and develop a staff of successful Account Executives; Conduct ongoing mentoring/coaching in the field. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) 4-7 years - Verifiable new customer acquisition sales experience within a commissioned environment - 2 Years People management responsibilities - 2 Years Telecommunications/technical sales Knowledge, Skills and Abilities: Coaching Strong coaching skills with ability to conduct difficult conversations..i.e. change management. (Required) Presentations Talent to confidently make presentations to large groups as well as one on one (Required) Business Sales A proven track record of high yield business sales success (Required) Negotiation Well-honed negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Recruiting Familiarity with basic HR/Recruiting processes in order to attract and retain top sales talent (Required) Leadership Proven leadership abilities, including inspiring and motivating teams, driving strategic initiatives, and fostering a positive and productive work environment. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $126,500 - $228,300, inclusive of target incentives Base Pay Range: $88,550 - $159,810 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ340703¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Generate leads, identify customer needs, recommend solutions, negotiate and close deals, and grow the customer base. | High school diploma or GED, 1+ years of sales experience, outside B2B sales experience preferred, strong communication and negotiation skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Account Executive, SMB Sales role at T-Mobile is crafted for bold, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small and medium sized businesses (10-299 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal Presentation: Negotiate and close deals. Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales Approaches: Create effective sales approaches, solutions, and proposals. Sales Automation: Use sales force automation, manage sales funnel, and report on sales activities and forecasts Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: High School Diploma/GED (Required) 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ340792¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Generate leads, understand customer needs, recommend solutions, negotiate and close deals, develop sales skills, and utilize sales automation tools. | High school diploma or higher, 1+ years of outside B2B sales experience, strong communication and negotiation skills, ability to work in a dynamic environment. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Account Executive, SMB Team Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role that involves meeting and exceeding monthly sales quota objectives by successfully acquiring new accounts with small and medium sized businesses (1-299 employees) while developing skills to move your career into the next level Account Executive, SMB sales role. You will sell products, services, and solutions to gain new business through prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business. Job Responsibilities: Lead generation: Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision. Customer needs: selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal negotiation: Negotiate and close deals. Skill development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales approaches: Create effective sales approaches, solutions, and proposals. Sales automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) - 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment. - Outside B2B sales experience. Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking. (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail. (Required) Communication Excellent interpersonal, written, and oral communication skills. (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ340580¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Generate leads, identify customer needs, recommend solutions, negotiate and close deals, and grow customer base. | High school diploma or higher, 1+ years of outside B2B sales experience, strong communication and negotiation skills, ability to work in a fast-paced environment. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Account Executive, SMB Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small and medium sized businesses (10-299 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal Negotiation: Negotiate and close deals. Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales Approaches: Create effective sales approaches, solutions, and proposals. Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) - 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment - Outside B2B sales experience. Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ340633¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Selling products and solutions to new customers, prospecting, negotiating, and closing deals, with partner collaboration. | 4-7 years outside sales experience, solutions/applications selling, telecommunications/technical sales, strong communication and negotiation skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Major Account Executive, SMB Sales is a true hunter role! We're seeking highly skilled, results-oriented, and persistent sales professionals to bring our products and services to underserved markets. This role requires meeting and exceeding monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. You will sell products, services, and solutions to gain new business through advanced prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and utilize sophisticated solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations, negotiate, and close business deals. Job Responsibilities: Cold Calling: Generate and work leads through prospecting, cold calling, and networking up-market. Customer Needs: Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets, and accessories. Sales Approaches: Devise creative and effective sales approaches, solutions, and proposals. Deal Negotiation: Negotiate and close deals. Retail Partnership: Partner proactively with Retail Stores in assigned territory to drive Business Sales results through education on Business Sales products and services and closing on Business Sales leads. Sales Automation: Fully utilize all sales force automation, funnel management, and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting. Knowledge Update: Continuously update knowledge of products, services, industry trends, and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) 4-7 years - outside sales experience with demonstrated history of sales achievements in a commissioned environment 2 years experience solutions/applications selling 2 years telecommunications / technical sales Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $102,400 - $184,800, inclusive of target incentives Base Pay Range: $61,440 - $110,880 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ340699¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Design and deploy AI solutions using LLMs, RAG, and custom GPTs to optimize enterprise workflows and decision intelligence. | Bachelor's degree in CS or related field, 1-3 years AI/ML experience, proficiency with Python and LLM tools, and ability to integrate AI into business workflows. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Engineer, AI Modeling at T-Mobile’s Enterprise AI team plays a key role in designing and deploying advanced AI solutions that drive employee productivity, process optimization, business transformation, and decision intelligence. This role involves leveraging state-of-the-art AI technologies such as LLM APIs, Custom GPTs, Agentic workflows, and Retrieval-Augmented Generation (RAG) frameworks to develop and refine intelligent systems that enhance automation, streamline operations, and enable smarter decision-making across the organization. Working collaboratively with cross-functional teams, the Engineer ensures AI-driven improvements are effectively integrated into enterprise workflows, directly contributing to T-Mobile’s mission of innovation, efficiency, and customer-first transformation. We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today! Job Responsibilities: • Develop and deploy AI solutions that improve employee productivity, decision intelligence, and business workflows. • Implement RAG pipelines, agentic flows, and custom GPTs to optimize enterprise use cases. • Apply prompt engineering, fine-tuning, and LLM usage to enhance AI model performance. • Design and build AI-powered automation tools for process optimization and enterprise transformation. • Collaborate with data scientists, engineers, and business stakeholders to integrate AI-driven insights and workflows. • Monitor, evaluate, and continuously improve AI systems to ensure scalability, reliability, and measurable impact. • Contribute to strategic AI initiatives, aligning solutions with T-Mobile’s long-term business and operational goals. Education and Work Experience: • Bachelor's Degree Computer Science, Engineering, or Related Field (Required) • Master's/Advanced Degree Artificial Intelligence, Data Science, or Related Field (Preferred) • 1–3 years of experience in AI/ML engineering, applied AI, or intelligent systems development. • Hands-on experience with LLM development, OpenAI API usage, custom GPT creation, and RAG implementations. • Proficiency in Python (preferred), with experience in libraries such as PyTorch, TensorFlow, LangChain, or similar. • Experience integrating AI into business applications, workflows, or enterprise platforms. Knowledge, Skills and Abilities: • Data Analysis- Ability to analyze and interpret complex data to improve AI models. (Required) • Problem Solving- Capability to identify and resolve issues within AI systems and model development. (Required) • Technical Writing- Proficiency in documenting AI model specifications and modifications. (Preferred) • Collaboration - Ability to work effectively with multi-functional teams to integrate AI solutions. (Required) • Agile Methodologies Experience in agile project management to facilitate rapid and effective AI development cycles. (Preferred) • Strategic Thinking- Skill in developing long-term AI strategies aligned with business objectives. (Preferred) • Innovation- Ability to innovate and apply creative solutions in AI model development. (Preferred) • Customer Focus- Focus on enhancing customer service through AI-driven solutions. (Required) • Technology Management- Skill in managing technology resources and tools essential for AI development. (Preferred) • Analytics Strong analytical skills to evaluate the performance of AI models. (Required) Licenses and Certifications: • Certified Analytics Professional (CAP): Certification that validates an individual's expertise in data analytics processes, including the ability to model and interpret complex data. (Preferred) • Machine Learning Certification: Certification demonstrating proficiency in machine learning techniques and applications, relevant for developing AI models. (Preferred) • Certified Data Scientist (CDS): Certification that endorses skills in data science and its application in AI modeling, crucial for enhancing AI-driven customer service solutions. (Preferred) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $105,200 - $189,900 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ335124 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead a small design team, produce user journeys, wireframes, and prototypes, collaborate cross-functionally to maintain design consistency, and provide high-level design strategy and feedback. | Bachelor's degree in computer science or related field or equivalent experience, 4+ years related experience, strong communication skills, Figma experience preferred, and ability to lead design efforts. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Senior Product Designer will contribute to the product design team and uphold standard processes in user experience design for our customers. You will build alignments around features and implement design thinking with a deep understanding of how to marry the needs of our business customers with digital experiences that deliver. The successful candidate will guide user experience designers. Job Responsibilities: • Job Responsibilities: • Lead and guide a small team of designers to ensure high-quality output, while also crafting and evolving design principles, guidelines and patterns. • Produces user journeys, wireframes, prototypes, and final UI using design systems with minimal oversight. Has vast knowledge of benchmarking and competitive analysis. • Ability to work hand and hand with project and product managers to plan, build and implement with success while balancing multiple projects in a fast-paced environment. • Collaborates with Development, Research, Product Management, Design and Accessibility to maintain consistency across the digital ecosystem and address cross-application design challenges. • Gives high-level design strategy across the company with collaborators doing weekly presentations with leadership. • Provides feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns. • Strong consulting/partnership/problem solving skills, identifies and works within an ambiguous environment. Education: • Bachelor's degree in computer science or related field or equivalent experience required. Work Experience: Required: • 4 plus years related working experience. Preferred: • 3 plus years Figma experience • Strong communication skills • Sophisticated user journey experience Knowledge, Skills and Abilities: • User Experience and Interface Design (Required) • Communication (Required) • Presentations (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $97,300 - $175,500 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ334282 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Assist customers with product and service solutions, provide hands-on demonstrations, complete training, and support team initiatives in a retail environment. | High school diploma or GED, minimum 6 months customer service or sales experience, passion for customer advocacy, ability to work in a fast-paced sales environment, and legal authorization to work in the US. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Job Responsibilities: • Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. • Approaching service and sales needs with composure, integrity and compassion. • Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: • How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. • Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. • Successfully identify and handoff small business leads. • Support team initiatives and create an inclusive environment Education and Work Experience: • High School Diploma/GED (Required) • 6 months of customer service and/or sales experience, Retail environment preferred. Required Knowledge, Skills and Abilities: • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required) • Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) • Effective at balancing customer needs and performance goals. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $19.00, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Analyze customer support system data to provide insights, develop reports and dashboards, define success metrics, and present findings to leadership. | 4-7 years analytics experience with SQL and data visualization tools, proficiency in Python/R preferred, strong communication skills, and preferably telecom industry experience. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Customer Care Demand Planning team is looking for an energetic, self-directed, and detail-oriented candidate for the position of Business Analysis Manager. This individual contributor analyzes customer interactions with T-Mobile customer support systems and tools, including IVR, bots, and other automated methods. This person will provide key insights to leaders on system performance, evaluate impacts from newly-added functionality, identify opportunities to better serve our customers while meeting business goals, and develop reporting for use by our partners. This role is highly visible and requires robust partnership and collaboration across multiple teams. The ideal candidate is highly analytical, able to use data to derive conclusions and clear recommendations, and comfortable working with large and detailed data sets. To be successful in this position, the candidate must be able to communicate complex issues in simple terms, be comfortable with ambiguity, and possess the ability to work independently while producing a quality work product under tight timelines. Job Responsibilities: • Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences. • Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments • Define product feature and campaign success metrics and benchmarks. • Work with large, complex data sets to extract and summarize information using SQL, working in platforms such as Snowflake, Azure, and Databricks. • Utilize analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization. • Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner. Possess the ability to influence leadership through fact-based analysis. Education: • Bachelor's Degree Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required) Work Experience: • 4-7 years Analytics experience solving analytical problems using quantitative approaches • Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.): • Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research • Experience with Python, R, Go or similar statistics or data science language preferred. (Required) • Telecommunications (Preferred) Knowledge, Skills and Abilities: • Communication Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner at the executive level and provide decision support, analysis and recommendations that help to drive effective execution of initiatives. (Required) • Problem Solving (Required) • Data Analysis Exceptional at using wide ranging datasets to deliver broad analysis and insights to maximize value creation and return on investment. (Required) • Financial Modeling (Required) • Telecommunications (Preferred) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $77,900 - $140,500 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ331346¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Develop and implement strategies to promote T-Fiber product growth in MDU and HOA segments, lead cross-functional teams, and manage business performance to meet growth targets. | Bachelor's degree plus 7 years progressive commercial sales/business development experience with 4 years in telecom/fiber sales, strong leadership, analytical skills, and experience in broadband market development. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Sr Commercial Marketing Manager is responsible for developing and implementing strategies which promote T-Fiber product growth and awareness in Multi-Dwelling Units (MDU's) and Homeowner's Associations (HOA's). This role is responsible for developing strategies and business cases for T-Fiber sales initiatives, MDU/HOA product and process changes, factoring in market dynamics, consumer patterns, competitive actions, retailer/channel conflict, etc. The Sr Commercial Marketing Manager will work with multiple internal and external groups such as Build Partners, Sales Channel Leads, Market Intelligence, Product, Engineering, Marketing, Program Management and Operations to define and execute strategic vision for the MDU and HOA segments. Lead the discovery phase for new opportunities and present recommendations to senior leadership. This is a great opportunity for a creative and innovative professional to identify new solutions and carry out projects in a large supported environment with a targeted focus on hitting penetration targets in the MDU and HOA space. Main Responsibilities: • Develop and implement T-Mobile strategies to continuously improve the customer experience and drive subscriber and revenue growth. • Drive strategy and high-level business rationale - market/product/brand fit, etc. and own growth opportunities in MDU/HOA segments and tailoring go-to-market plans accordingly • Define target, value prop and reason to believe requirements - lead creation of and prioritizing use cases to deliver on strategy. Collaborate with partner wholesale providers to tailor solutions that align with MDU/HOA needs • Develop strategy using data analytics and customer/business insights to clearly articulate the market opportunities and provide recommendations to senior leadership on path forward. • Coordinate cross-functional execution to ensure plans and forecasts align with segment growth targets • Manage multiple priorities in a fast paced and changing environment. • Manages business performance including tracking of results, preparing contingencies and developing iterations of the plan in a competitive environment. Leads forecasting and planning cycles to ensure target attainment in key segments • May lead/mentor less experienced peers. • Also responsible for other Duties/Projects as assigned by business management as needed. Required Qualifications & Experience: • Bachelors degree in Marketing, Communications, Business, or related field, or equivalent related work experience. • 7 years of progressive experience in commercial sales, business development, or community engagement, with at least 4 years telecommunications, MDU, or fiber sales. • Strong leadership and ability to influence cross-functional teams. • Proven success in local market development in Broadband industry to drive market success. • Expertise in overseeing market intelligence, playbook development, and go-to-market strategies for accelerated penetration. • Ability to collaborate with sales and field marketing leaders to develop sales enablement tools that drive market share, revenue growth, and profitability across private properties and multiple product categories. • Strong analytical skills with experience in data-driven decision-making to drive business performance. • Financial acumen with knowledge of ROI drivers, forecasting, and budgeting to manage financial objectives. • Excellent interpersonal, written, and verbal communication skills, with experience presenting to Director Level. • Experience in the Residential Broadband Category (Fiber, MSO, ILEC, etc.) preferred • At least 18 years of age • Legally authorized to work in the United States Travel: 30% Base Pay Range: $109,300 - $197,200 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ331052¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Generate leads through prospecting and cold calling, sell T-Mobile products and services to SMBs, negotiate and close deals, and develop sales skills under manager supervision. | High school diploma required, 1+ years sales experience preferred, strong customer service, communication, negotiation skills, and ability to work in a dynamic environment. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Account Executive, SMB Team Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role that involves meeting and exceeding monthly sales quota objectives by successfully acquiring new accounts with small and medium sized businesses (1-299 employees) while developing skills to move your career into the next level Account Executive, SMB sales role. You will sell products, services, and solutions to gain new business through prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and use solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business. ****Thank you for considering our opportunity. This posting is not for a current role, it is to prepare us for anticipated growth in the near future.**** Job Responsibilities: Lead generation: Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision. Customer needs: selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal negotiation: Negotiate and close deals. Skill development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales approaches: Create effective sales approaches, solutions, and proposals. Sales automation: Apply sales force automation, manage sales funnel, and report on sales activities and forecasts. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment. Preferred Outside B2B sales experience. Preferred Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking. (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail. (Required) Communication Excellent interpersonal, written, and oral communication skills. (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Cold Calling Ability to cold call/door knock (Preferred) Prospect Management Experience in identifying, nurturing, and guiding potential leads through a journey from initial contact to conversion. (Preferred) CRM Experience using CRM systems such as Salesforce, leveraging these tools to manage customer relationships and sales activities efficiently. (Preferred) Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations. (Preferred) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes - Regular Local Travel DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ332833¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Lead and manage broadband program plans, schedules, requirements, risks, and stakeholder collaboration to deliver strategic product goals. | 4-7 years of program management experience with proficiency in program tools, strong communication, stakeholder management, and preferably PMP or PgMP certification. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Sr. Program Manager is a strategic, high-impact role at the heart of our Broadband product and customer experience initiatives. This individual contributor thrives in dynamic, fast-moving environments, leading programs and projects that shape the future of how Broadband needs expand at T-Mobile. You’ll bring both vision and execution—turning complex challenges into actionable plans and delivering measurable results. Leveraging your expertise in program and project management methodologies, you’ll design solutions, identify risks and opportunities, and drive alignment across diverse teams including Product, Technology, Marketing, Consumer, and back-office operations. If you’re a detail-obsessed leader with deep experience in wireless or technology, a knack for building strong cross-functional relationships, and the confidence to navigate ambiguity, this is your opportunity to make a visible impact. This role is hybrid—three days in the office each week. What You’ll Do • Develop and manage program plans, schedules, and workback timelines to meet strategic product goals for Broadband. • Lead the creation, validation, and ongoing management of program requirements, ensuring alignment with product, customer, and technical needs. • Maintain and update RAID logs (Risks, Actions, Issues, Decisions) to proactively address risks, dependencies, and opportunities. • Partner with internal and external stakeholders to ensure seamless collaboration and delivery. • Translate complex program data into clear, actionable updates for executives and stakeholders. • Identify and implement process improvements, adopting best practices to enhance program efficiency. What You Bring Education & Experience • Bachelor’s degree in Business Administration, Project Management, or related field (preferred) • 4–7 years of program management experience, including cross-functional leadership and delivering customer-focused initiatives (required) • Proven track record in program scheduling, requirements management, and reporting (required) Skills & Expertise • Program Management Tools: Proficient with Microsoft Project, Asana, Jira, or similar tools (required) • Analytics: Skilled in managing RAID logs and analyzing complex data (required) • Communication: Exceptional written, verbal, and interpersonal skills (required) • Agility: Ability to build processes in ambiguous environments and adapt to evolving priorities (required) • Influence & Negotiation: Strong stakeholder management and conflict resolution abilities (required) • Organization: Exceptional multitasking skills with a keen eye for detail (required) Preferred Certifications • Project Management Professional (PMP) • Program Management Professional (PgMP) • At least 18 years of age • Legally authorized to work in the United States Base Pay Range: $73,400 - $132,400 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ329222 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.