Zoom

Use AI to research vulnerabilities across products and infrastructure, build tooling to validate exploitability, and communicate security findings for remediation. | Requires 5+ years in offensive security or vulnerability research, demonstrated use of AI in security workflows, and deep software or infrastructure security expertise. | What You Can Expect This role sits at the intersection of offensive security and applied AI, focused on surfacing critical risks across Zoom's products, applications, services, and infrastructure before they become incidents. Day to day, you will combine deep target knowledge, threat analysis, and cutting edge models to form hypotheses about where complex systems are likely to fail, validate exploitability, and trace attack paths that standard testing would miss. This is not a vulnerability-scanning or prompt-engineering role: a strong hands-on research craft is the foundation, and success is measured by whether your findings change how Zoom understands its risk, not by finding volume. Research directions are chosen in collaboration with the Security Assurance teams (Offensive Security, Vulnerability Management, Bug Bounty, PSIRT), but most work is self-directed, with high autonomy and no predetermined outcome. About the Team Zoom's Offensive Security team conducts vulnerability research across products, applications, and infrastructure, concentrating on high-impact issues that escape standard secure development processes or wouldn't surface through routine testing. The team is actively evolving towards AI-native research, where models extend how much ground experienced security engineers can cover and how quickly, paired with real target knowledge, a sound research strategy, and rigorous verification. Responsibilities Leverage AI to conduct vulnerability research across Zoom's products, applications, services, and infrastructure, with a focus on high-impact issues, subtle vulnerabilities, confirmed exploitability, and attack paths that cross component and trust boundaries. Use experience, threat analysis, architecture knowledge, source code, and observed system behavior to choose targets and guide investigations. Apply frontier and open-weight models, agents, and other AI capabilities across the research lifecycle: reconnaissance, code analysis, hypothesis generation, exploit development, and verification. Design and tune research harnesses that give models the right context, tools, execution environments, and feedback to investigate real targets. Develop custom tooling, including analysis utilities, fuzzers, agents, test harnesses, proofs of concept, and full exploits, when it helps answer the research question. Convert promising model output into defensible security evidence: reproduce findings, rule out false claims, establish preconditions, and distinguish a possible weakness from a demonstrated vulnerability with real impact. Improve the reliability and reach of AI-driven research by tackling false positives, false negatives, context limits, nondeterminism, and reproducibility. Work directly with Engineering and Product Security to communicate findings, support remediation, surface related risks, and verify fixes. Share tools, techniques, and lessons learned so Security Assurance and the broader Security org can enhance their processes through the use of AI. What We're Looking For 5+ years of hands-on vulnerability research, offensive security, application security, or penetration testing, with a demonstrated track record of choosing targets, forming and revising hypotheses, and establishing exploitability and impact in complex software or production systems. Hands-on experience running offensive workflows with frontier and open-weight models, including model selection where refusal behavior would otherwise block legitimate exploit development. Experience assessing the quality of AI-driven research processes, including identifying false positives, missed vulnerabilities, unstable results, and reproducibility gaps, as well as sound judgment on agent architecture trade-offs: when constrained, orchestrated pipelines deliver reproducible results and when open-ended tool-using agents are worth the nondeterminism. Deep technical expertise in at least one security domain: web applications and APIs, Java applications, cloud or service infrastructure, client software, operating systems, or reverse engineering. Strong programming and debugging skills: ability to read unfamiliar code, build research tooling, write proofs of concept, and trace behavior across system boundaries. Strong intuition for attack surfaces, trust boundaries, exploitability, and security impact, combined with the persistence to work independently on open-ended research with no guaranteed path or outcome. Ability to communicate findings clearly to both technical and nontechnical audiences, covering what the evidence shows, what remains uncertain, and why it matters. Salary Range or On Target Earnings: $124,000.00 - $271,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 10/26/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data. #LI-Remote

Define the financial-services narrative and create scalable go-to-market strategies for Zoom's Customer Experience portfolio in partnership with Sales, Product, and Marketing. | Requires 10+ years in financial services, enterprise technology, or consulting, with industry operating-model knowledge, executive influence, and experience building go-to-market assets for enterprise sales. | What You Can Expect This role sits at the intersection of Financial Services expertise and go-to-market strategy, giving you the opportunity to define how Zoom's Customer Experience portfolio creates value for one of our highest-priority industries. You will own the Financial Services industry narrative, build scalable GTM plays, and connect customer insight to product strategy across banking, insurance, wealth management, and adjacent segments. Working alongside Sales, Solutions Engineering, Product, Marketing, Customer Success, and strategic partners, you will translate deep industry knowledge into repeatable commercial motions the broader field can execute independently. This is a high-visibility position where your work will also serve as the foundation for Zoom's broader vertical industry strategy, including future adaptation to Healthcare and additional strategic industries. About the Team Our Customer Experience portfolio organization is building the industry-focused GTM capability that translates Zoom's platform into differentiated value for the markets we serve. The team partners closely across Sales, Product, Solutions Engineering, and Customer Success to drive strategic growth, and this role will be central to establishing how we scale that approach across priority verticals. Responsibilities Define a differentiated Financial Services CX point of view encompassing customer journeys, operational challenges, and emerging opportunities across banking, lending, payments, insurance, wealth management, and adjacent segments Develop and continuously refine a scalable portfolio of GTM assets, including executive narratives, priority customer journeys, AI and CX use cases, discovery frameworks, competitive positioning, business value and ROI narratives, reference architectures, and executive workshop content Build field-ready enablement materials for Sales and Solutions Engineering that can be executed independently, without requiring direct involvement in every customer opportunity Partner with account teams on high-priority Financial Services engagements to elevate conversations from product capabilities to strategic business outcomes through stronger discovery, executive engagement, and value articulation Establish a structured feedback loop between the Financial Services market and Product, identifying recurring workflow requirements, integration needs, capability gaps, and reusable assets such as agents and skills to accelerate GTM motions Collaborate with Technology and SI Alliance partners to develop joint solutions and GTM plays spanning core banking, CRM, payments, identity, fraud, data platforms, and workflow technology Codify a repeatable vertical operating model, from industry insight through customer priorities, solution plays, value narratives, field activation, and product feedback, and apply it first to Financial Services with a framework adaptable to Healthcare and future strategic industries What We're Looking For 10+ years of experience spanning Financial Services, enterprise technology, consulting, SaaS, or CX, with deep knowledge of Financial Services customer journeys, operating models, and business priorities across banking, insurance, wealth management, and adjacent segments Demonstrated ability to engage and influence senior executives at major financial institutions, translating industry insight into compelling technology and business-value narratives Strong understanding of modern Customer Experience technology, including AI, automation, contact center, digital engagement, CRM, and workflow platforms, with familiarity across core Financial Services technology ecosystems in banking, insurance, wealth management, and credit unions Proven track record developing or executing enterprise go-to-market strategies, including solution plays, executive narratives, enablement content, and competitive positioning Strong commercial instincts and understanding of complex enterprise sales motions, with the ability to move fluidly between executive-level strategy and hands-on field execution Demonstrated cross-functional influence across Sales, Product, Marketing, Solutions Engineering, Customer Success, and Partners, with exceptional communication, storytelling, and facilitation skills Ability to build repeatable frameworks, scalable GTM assets, and field-ready content that supports sales, product, and executive storytelling Salary Range or On Target Earnings: $97,600.00 - $225,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 10/23/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data. #LI-Remote

Lead customer review programs across third-party platforms and coordinate with Sales, Marketing, and Analyst Relations to use customer evidence in marketing and sales enablement. | Requires 5+ years of B2B technology marketing and 3–5 years in customer advocacy or analyst relations, including hands-on management of third-party review platforms. | What You Can Expect As Program Manager, Customer Advocacy, you will lead Zoom's end-to-end customer reviews strategy across Gartner Peer Insights, TrustRadius, and G2, building a sustainable, always-on program that transforms customer evidence into a strategic engine for market proof and competitive differentiation. This role sits at the intersection of customer advocacy, marketing strategy, and analyst relations, with direct responsibility for elevating the customer voice into AI visibility, marketing narratives, and sales enablement at scale. You will move Zoom's approach from episodic, award-driven solicitations to a strategic program that serves analyst evaluation cycles, supports AEO/GEO visibility, and feeds cross-functional marketing initiatives across content, demand generation, and social. For a strategist who is equally comfortable setting direction and executing in the details, this role offers the scope, visibility, and organizational impact to build something genuinely differentiated. About the Team The Content and Customer Advocacy team sits at the center of Zoom's marketing engine, shaping the stories, strategies, and digital experiences that connect Zoom's brand with its most important audiences. We own content strategy, editorial programs, customer advocacy, and the digital experience on zoom.com, working across Sales, Product Marketing, Integrated Marketing, and Analyst Relations to turn customer evidence into a competitive advantage. We are a high-impact, cross-functional team that stays relentlessly focused on measurable outcomes and business impact. Responsibilities Lead the end-to-end customer review strategy across Gartner Peer Insights, TrustRadius, and G2, shifting from episodic award-driven solicitations to a strategic, always-on program that drives market proof and competitive differentiation. Own the customer review calendar, balancing continuous review generation across key product categories with strategic alignment to analyst evaluation periods and market priorities. Prioritize AEO/GEO visibility of customer reviews to maximize AI citations, support core marketing narratives, and influence technology buyer evaluations across the dark funnel. Manage Zoom's presence across all subscribed and non-subscribed review platforms, ensuring accuracy, completeness, and strategic positioning while tracking volume, quality, ratings, sentiment, and competitive standing. Support key Analyst Relations market evaluations including Forrester Wave, IDC MarketScape, and Gartner Magic Quadrant with high-quality customer references, partnering with Product Marketing and AR to match references to specific product, industry, and geographic requirements. Collaborate cross-functionally with Sales, Content, Integrated Marketing, Social Media, and Digital teams to drive multi-channel promotion and consumption of customer reviews. Partner with reviews vendors to shift relationships from tactical solicitation to a strategic content engine, leveraging comparison reports, customer story generation, and reference identification. Surface growth opportunities by integrating customer reviews into internal AI search tools, identifying key strategic focus markets, and building organizational expertise across review platform capabilities including intent leads, content licensing, and emerging features. What We're Looking For 5+ years of B2B technology marketing experience in roles such as integrated marketing, campaigns, field marketing, or content, combined with 3-5 years of direct experience in customer advocacy, customer reviews management, or analyst relations. Demonstrated experience managing third-party review platforms including Gartner Peer Insights, G2, and TrustRadius, with the ability to track and analyze volume, quality, ratings, sentiment, and competitive standing. Excellent organizational skills with the ability to manage multiple concurrent programs, stakeholders, and deadlines across a complex cross-functional environment. Superb customer-facing communication skills, with experience directing customer time and attention in ways that are respectful, strategic, and effective. Comfort with data, metrics, and target-setting, including experience managing toward stretch goals and clearly reporting program performance to leadership. Experience supporting analyst evaluations such as Forrester Wave, IDC MarketScape, and Gartner Magic Quadrant with customer references, and a strong understanding of the B2B technology buyer journey and the role customer evidence plays in purchase decisions. Familiarity with AEO/GEO concepts, customer advocacy platforms, and reference management tools; background in SaaS, UCaaS, CCaaS, or enterprise technology marketing is a plus. Salary Range or On Target Earnings: Minimum: $76,800.00 Maximum: $186,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 10/16/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data. #LI-Remote

Own customer advocacy programs for Zoom Contact Center, developing customer stories, references, and reviews in partnership with cross-functional teams. | Requires 8+ years of B2B high-tech marketing, including 3–5 years in customer advocacy or content marketing, plus experience with third-party review platforms. | What You Can Expect As the dedicated Customer Advocacy Program Manager for Zoom Contact Center, you will own the end-to-end customer advocacy lifecycle for Zoom's CX product line, turning customer voices into a strategic engine that drives market proof, AI visibility, and competitive differentiation. Working closely with Product Marketing, GTM, and Customer Success teams, you will build and manage a pipeline of customer stories, secure references for analyst evaluations, lead the always-on reviews program across Gartner Peer Insights, TrustRadius, and G2, and steward the CX Council as a vehicle for deepening long-term advocate relationships. This role sits at a meaningful intersection of strategy and execution, requiring someone equally comfortable shaping the advocacy roadmap for a high-growth product line and rolling up their sleeves to source the next customer reference. If you are energized by the full advocacy lifecycle and want to make the customer voice a core pillar of how Zoom Contact Center goes to market, this is the role for you. About the Team The Customer Advocacy team is part of Zoom's broader Content and Marketing organization, responsible for building the customer evidence that drives awareness, consideration, and pipeline across Zoom's product portfolio. We work at the intersection of customer relationships, product marketing, and go-to-market strategy, turning real customer experiences into stories, references, reviews, and council engagements that build trust in the market. Our work directly supports analyst evaluations, demand generation, and Zoom's AI visibility across the modern buyer journey. Responsibilities Own and execute a pipeline of Zoom Contact Center customer stories in video and written formats for Zoom.com, media, and press opportunities, managing the full lifecycle from customer identification through final publication. Identify and place customer speakers for CX-related owned and third-party events and webinars, matching the right advocates to the right moments across the marketing calendar. Partner with Analyst Relations, Product Marketing, and GTM to identify and secure strong customer references for key analyst evaluations including Gartner, IDC, and Forrester, aligned to evaluation-specific product, vertical, and geography requirements. Lead the always-on Zoom Contact Center reviews program across Gartner Peer Insights, TrustRadius, and G2, treating reviews as a strategic content engine and maximizing AEO/GEO visibility while surfacing opportunities for intent lead generation, comparison reports, and managed services. Collaborate with Integrated Marketing, Product Marketing, and Content teams to leverage customer reviews and market reports for demand generation, content enablement, and scaled advocacy impact. Lead the CX Council end to end, managing member communications, meeting scheduling, agendas, and content preparation in partnership with the CX Council Executive Sponsor and key product leaders, while cultivating council members into long-term advocates across the full advocacy program. Partner with Customer Success and GTM teams to continuously identify, develop, and maintain a pipeline of customer advocates whose stories, references, and participation support core Zoom Contact Center messaging pillars, product capabilities, and target verticals. What We're Looking For 8+ years of B2B high-tech marketing experience in roles such as integrated marketing, campaigns, field marketing, or content, combined with 3-5 years of direct experience in Customer Advocacy, Customer Marketing, or Content. Demonstrated experience managing customer advocacy programs and third-party review platforms including Gartner Peer Insights, G2, and TrustRadius, with the ability to operate reviews as a strategic, always-on content engine. Superb customer-facing communication skills, with a demonstrated ability to earn customer trust, request participation with professionalism and care, and steward long-term advocate relationships. Excellent organizational skills with the ability to manage multiple concurrent programs, stakeholders, and deadlines across a complex cross-functional environment. Comfort with data, metrics, and target-setting, including experience managing toward stretch goals, reporting on program performance, and using data to prioritize advocacy investments. Experience collaborating cross-functionally with Sales, Marketing, Product Marketing, Customer Success, and Analyst Relations teams, with a strong understanding of the B2B technology buyer journey and the role customer evidence plays in purchase decisions. Knowledge of or experience in the Contact Center, CCaaS, or CX technology market; familiarity with AEO/GEO concepts and how customer evidence contributes to AI-driven search visibility is a plus. Salary Range or On Target Earnings: Minimum: $97,600.00 Maximum: $225,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 10/23/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data. #LI-Remote

Lead technical SEO strategy and implementation across Zoom’s global web ecosystem to improve crawlability, indexability, performance, and organic visibility. | Requires 8+ years in technical SEO or web engineering, large-scale B2B SaaS experience, deep SEO knowledge, and hands-on JavaScript, PHP, HTML, and CSS skills. | What You Can Expect This is a hands-on technical leadership role at the center of how Zoom gets found, understood, and surfaced across both traditional search engines and emerging AI-powered discovery platforms. You will own the technical SEO foundation across a complex, multi-platform web ecosystem spanning Optimizely CMS, WordPress, custom web applications, and modern frontend frameworks, translating search strategy into scalable production solutions. Working closely with SEO and Website Engineering leadership, you will drive high-impact implementations, build reusable SEO capabilities and automation, and establish the engineering standards that keep Zoom's digital presence ahead of the curve. Your work connects directly to organic visibility, pipeline, and revenue, and your fingerprints will be on the architecture decisions that shape how Zoom shows up across Google, ChatGPT, Perplexity, Gemini, and the next generation of agentic web experiences. About the Team You will be part of Zoom's Website Engineering team within the Online Business organization, a cross-functional group of web engineers, CMS specialists, SEO and AEO experts, and performance engineers who build and scale the technical foundation powering Zoom's global web presence. The team collaborates closely with Marketing, Product, Design, Content, and Localization to deliver fast, accessible, and AI-ready digital experiences. Technical excellence, a bias toward automation, and engineering-by-design are at the core of how we operate. Responsibilities Lead the technical SEO roadmap and execution across Zoom's global web ecosystem, owning high-priority initiatives driven by SEO analysis, audits, crawl data, search performance data, server logs, technical root-cause analysis, and business priorities. Translate SEO and AEO requirements into technical designs, development specifications, production implementations, and ongoing maintenance across Optimizely CMS, WordPress, custom web applications, APIs, and modern frontend frameworks, ensuring requirements are incorporated throughout the software development lifecycle. Own technical solutions for crawlability, indexability, XML sitemaps, robots.txt, canonicalization, redirects, URL architecture, metadata, structured data, internal linking, hreflang, JavaScript rendering, client-side rendering, server-side rendering, static generation, incremental rendering, and search-friendly application architecture. Build and scale reusable SEO capabilities including centralized metadata services, automated sitemap generation, structured-data components, redirect services, internal-linking systems, and standardized SEO configurations that platforms can inherit without repeated manual intervention. Drive Core Web Vitals and web performance improvements, including LCP, INP, CLS, JavaScript execution, rendering performance, image optimization, font loading, third-party scripts, caching, CDN configuration, API performance, and server response times. Develop automated testing, monitoring, dashboards, CI/CD quality gates, proactive alerting, and validation scripts that detect technical SEO issues and prevent regressions from reaching production across broken links, metadata, canonicalization, structured data, redirects, sitemaps, indexability, robots directives, duplicate URLs, internal linking, accessibility, performance, and rendering. Establish the technical foundation for AEO and AI search by implementing structured data, semantic HTML, machine-readable metadata, entity and product schemas, and machine-readable endpoints; evaluate emerging AI-search and agentic-web standards and translate them into practical engineering requirements. Define and maintain technical SEO standards and governance across Optimizely, WordPress, and custom applications, serving as the technical authority for SEO implementation within Web Engineering through reference architectures, launch-readiness criteria, design reviews, and code reviews. Partner with SEO, Content, Product Marketing, Web Engineering, Product, and senior stakeholders to translate search strategy and business priorities into scalable technical solutions, improve Zoom's discoverability and representation across traditional search engines and AI-powered discovery platforms, and connect technical SEO initiatives to measurable organic visibility, acquisition, pipeline, and revenue outcomes. What We're Looking For 8+ years of experience in technical SEO, web engineering, or a related discipline, with a demonstrated track record leading technical SEO initiatives across large-scale websites and web applications in a B2B SaaS or enterprise technology environment; ability to connect technical SEO work directly to measurable organic visibility, acquisition, pipeline, and revenue outcomes. Deep expertise in technical SEO fundamentals: crawlability, indexation, rendering, canonicalization, redirects, URL architecture, XML sitemaps, robots directives, structured data, internal linking, hreflang, and JavaScript-based web applications; hands-on proficiency with JavaScript, PHP, HTML, and CSS to diagnose and implement technical SEO fixes directly in the codebase and CMS, not only through engineering handoffs. Proven experience improving web performance and Core Web Vitals, including diagnosing issues related to JavaScript execution, rendering, caching, CDN configuration, images, third-party scripts, APIs, and server performance. Experience building scalable SEO capabilities, automation, monitoring, and CI/CD quality gates across enterprise CMS platforms such as Optimizely and WordPress; comfortable going directly into the CMS or codebase to implement configurations, standardize templates, and deploy SEO capabilities across multiple sites and applications without requiring a dedicated engineering sprint for every change. Strong understanding of structured data, Schema.org, JSON-LD, semantic HTML, and the technical foundations required for AEO and AI-powered search, with familiarity with emerging AI search platforms including ChatGPT, Perplexity, Gemini, and Google AI Overviews. Strong analytical skills using tools such as Google Search Console, Screaming Frog, Semrush, Ahrefs, Sitebulb, analytics platforms, and application observability tools; experienced in analyzing server logs and crawl logs to identify crawl blocks, indexation gaps, rendering failures, and visibility issues across Google, AI search platforms, and LLM crawlers, and translating those findings into prioritized, actionable fixes. Strong leadership, communication, and cross-functional collaboration skills, with the ability to influence engineering architecture, establish technical standards, and partner effectively with SEO, Web Engineering, Product, Marketing, Content, and senior stakeholders. Salary Range or On Target Earnings: Minimum: $124,000.00 Maximum: $271,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 10/15/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data. #LI-Remote

Develop and maintain scalable infrastructure, data models, and APIs while collaborating with engineering teams on customer issues and company-building initiatives. | Requires at least three years of software engineering experience, a bachelor’s degree or equivalent, and proficiency in AWS, Postgres, Node.js, and modern web frameworks. | Immigration sponsorship is not available for this position What you can expect Your ability to quickly learn about the product, business, and technology are your superpowers. You own and execute features independently, build APIs for engineers to solve customer problems, and ensure our systems are efficient, scalable, and reliable. You help keep Common Room's core infrastructure ahead of the product's needs, while contributing to key company-building initiatives. About the Team Common Room is the AI GTM Platform that empowers teams with AI agents built on complete buyer intelligence. We unify every signal across the full buyer journey into one continuously-updated, person-level view. This allows your team to know exactly who to target and why, what to say, and when to reach out. GTM teams are navigating tool sprawl, fragmented data, and AI that doesn't deliver. Common Room replaces disconnected stacks with one platform built for scale and complexity. This brings together data, orchestration, and execution in one system built for organizations of 75–1000+. Responsibilities Developing infrastructure, data models, features, and the overall system to build APIs, and maintain the codebase to resolve customer issues. Writing well-designed, testable code, ensuring systems are efficient, optimized, scalable, and reliable. Developing software testing and validation procedures and documentation. Ensuring Common Room's core internal capabilities, infrastructure, and ML systems serve the needs of customers and our team. Analyzing, problem-solve, and design systems and simple, elegant solutions while considering observability, SLA, and scalability. What we’re looking for 3+ years of experience in software engineering. Hold a Bachelor's or equivalent experience. Be comfortable working with AWS, Postgres, and Node.js. Able to use TypeGraphQL for our API endpoints, Apollo/Express as our web server, and Postgres(hosted on RDS) + ClickHouse as our database. We use React for front-end, and AWS for our infrastructure needs. Able to take pride in the craft and is excited to own large projects, primarily in the backend domain. Communicate effectively with experienced engineers, including application and front-end engineers. Demonstrate a good judgement on tradeoffs and tooling, avoiding over-indexing on trendy technology — preferring supported, stable solutions. Use customer problems as input into system design, finding joy in creating simple, elegant solutions. Salary Range or On Target Earnings: Minimum: $87,600.00 Maximum: $186,000.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 10/13/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data. #LI-Remote

Design and develop scalable backend and frontend systems using PHP and Laravel, maintain real-time data feeds and APIs, optimize code, and collaborate cross-functionally. | At least 5 years software development experience with PHP (Laravel), React, RESTful APIs, OO programming, and knowledge of database design and version control. | What you can expectThe Workvivo team are looking for a software engineer to design and develop scalable, secure services using PHP and Laravel. You will build modular front-end and back-end systems, maintain real-time data feeds and APIs, and optimize code for performance. Responsibilities include implementing libraries to improve efficiency, enhancing software robustness, and collaborating with cross-functional teams. You'll also participate in design discussions, code reviews, and detailed code analysis to ensure high-quality delivery.About the TeamWorkvivo is an employee experience platform designed to amplify workplace culture and foster engagement. As part of Zoom, we're aligned with a mission to help people connect, collaborate, and thrive-transforming how businesses innovate and employees interact.ResponsibilitiesDesigning and Developing Robust Backend Services: Architect and create scalable, secure, and high-performance backend services using PHP and Laravel, ensuring optimal functionality and security.Building Modular and Efficient Systems: Design and implement efficient, modular, and reusable front-end and back-end systems to streamline development and enhance maintainability.Maintaining Real-Time Data Feeds and APIs: Provide ongoing support for real-time data feeds and APIs, ensuring timely and accurate data rendering to meet user requirements.Optimising Code and Implement Libraries: Identify, implement, and manage code libraries to reduce repetitive code, improve application design, and enhance overall software performance.Enhancing Software Performance: Utilize advanced code optimization techniques to boost the robustness, efficiency, and performance of software solutions.Collaborating with Cross-Functional Teams: Work closely with Product Designers, Customer Success Managers, and other Software Engineers to deliver user-centric, compelling products.Engaging in Development Processes: participate in design discussions, conduct thorough code reviews, and perform detailed code analysis to ensure high-quality software delivery.What we're looking forPossess excellent skills in programming languages such as PHP (with Laravel Framework) and HTML with exposure working on React framework.Have experience of at least 5 years in a software development role and working on hosted web application/ SaaS.Understand OO programming fundamentals, unit testing, design patterns and web app design principlesPossess knowledge of database design, performance and SQLPossess understanding of versioning tools and contribute in feature planning and designingHave experience working with RESTful APIs and third-party integrations.Have the ability to contribute to feature planning and system design discussions.Have experience in React & React Native; AWS Lambda or Firebase; OAuth or JWT; performance optimization and Redis; Jest, PHPUnit, or Selenium would be advantageous.Demonstrate a high level of maturity using AI coding tools such as Cursor, Claude Code, or equivalent . Leveraging these tools effectively as part of day-to-day development workflow is expected.Salary Range or On Target Earnings:Minimum:€69,200.00Maximum:€110,700.00Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.#LI-Remote

Design and develop scalable, secure backend services using PHP and Laravel, maintain real-time data feeds and APIs, optimize code, and collaborate with cross-functional teams. | At least 5 years software development experience, strong PHP with Laravel skills, React exposure, understanding of OO programming, RESTful APIs, and experience with version control and testing. | What you can expectThe Workvivo team are looking for a software engineer to design and develop scalable, secure services using PHP and Laravel. You will build modular front-end and back-end systems, maintain real-time data feeds and APIs, and optimize code for performance. Responsibilities include implementing libraries to improve efficiency, enhancing software robustness, and collaborating with cross-functional teams. You'll also participate in design discussions, code reviews, and detailed code analysis to ensure high-quality delivery.About the TeamWorkvivo is an employee experience platform designed to amplify workplace culture and foster engagement. As part of Zoom, we're aligned with a mission to help people connect, collaborate, and thrive-transforming how businesses innovate and employees interact.ResponsibilitiesDesigning and Developing Robust Backend Services: Architect and create scalable, secure, and high-performance backend services using PHP and Laravel, ensuring optimal functionality and security.Building Modular and Efficient Systems: Design and implement efficient, modular, and reusable front-end and back-end systems to streamline development and enhance maintainability.Maintaining Real-Time Data Feeds and APIs: Provide ongoing support for real-time data feeds and APIs, ensuring timely and accurate data rendering to meet user requirements.Optimising Code and Implement Libraries: Identify, implement, and manage code libraries to reduce repetitive code, improve application design, and enhance overall software performance.Enhancing Software Performance: Utilize advanced code optimization techniques to boost the robustness, efficiency, and performance of software solutions.Collaborating with Cross-Functional Teams: Work closely with Product Designers, Customer Success Managers, and other Software Engineers to deliver user-centric, compelling products.Engaging in Development Processes: participate in design discussions, conduct thorough code reviews, and perform detailed code analysis to ensure high-quality software delivery.What we're looking forPossess excellent skills in programming languages such as PHP (with Laravel Framework) and HTML with exposure working on React framework.Have experience of at least 5 years in a software development role and working on hosted web application/ SaaS.Understand OO programming fundamentals, unit testing, design patterns and web app design principlesPossess knowledge of database design, performance and SQLPossess understanding of versioning tools and contribute in feature planning and designingHave experience working with RESTful APIs and third-party integrations.Have the ability to contribute to feature planning and system design discussions.Have experience in React & React Native; AWS Lambda or Firebase; OAuth or JWT; performance optimization and Redis; Jest, PHPUnit, or Selenium would be advantageous.Demonstrate a high level of maturity using AI coding tools such as Cursor, Claude Code, or equivalent . Leveraging these tools effectively as part of day-to-day development workflow is expected.Salary Range or On Target Earnings:Minimum:€69,200.00Maximum:€110,700.00Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.#LI-Remote

Design and develop scalable, secure backend services and modular front-end systems, maintain real-time data feeds and APIs, optimize code performance, and collaborate with cross-functional teams. | At least 5 years software development experience with PHP (Laravel), React exposure, understanding of OO programming, unit testing, database design, RESTful APIs, and experience with AI coding tools. | What you can expectThe Workvivo team are looking for a software engineer to design and develop scalable, secure services using PHP and Laravel. You will build modular front-end and back-end systems, maintain real-time data feeds and APIs, and optimize code for performance. Responsibilities include implementing libraries to improve efficiency, enhancing software robustness, and collaborating with cross-functional teams. You'll also participate in design discussions, code reviews, and detailed code analysis to ensure high-quality delivery.About the TeamWorkvivo is an employee experience platform designed to amplify workplace culture and foster engagement. As part of Zoom, we're aligned with a mission to help people connect, collaborate, and thrive-transforming how businesses innovate and employees interact.ResponsibilitiesDesigning and Developing Robust Backend Services: Architect and create scalable, secure, and high-performance backend services using PHP and Laravel, ensuring optimal functionality and security.Building Modular and Efficient Systems: Design and implement efficient, modular, and reusable front-end and back-end systems to streamline development and enhance maintainability.Maintaining Real-Time Data Feeds and APIs: Provide ongoing support for real-time data feeds and APIs, ensuring timely and accurate data rendering to meet user requirements.Optimising Code and Implement Libraries: Identify, implement, and manage code libraries to reduce repetitive code, improve application design, and enhance overall software performance.Enhancing Software Performance: Utilize advanced code optimization techniques to boost the robustness, efficiency, and performance of software solutions.Collaborating with Cross-Functional Teams: Work closely with Product Designers, Customer Success Managers, and other Software Engineers to deliver user-centric, compelling products.Engaging in Development Processes: participate in design discussions, conduct thorough code reviews, and perform detailed code analysis to ensure high-quality software delivery.What we're looking forPossess excellent skills in programming languages such as PHP (with Laravel Framework) and HTML with exposure working on React framework.Have experience of at least 5 years in a software development role and working on hosted web application/ SaaS.Understand OO programming fundamentals, unit testing, design patterns and web app design principlesPossess knowledge of database design, performance and SQLPossess understanding of versioning tools and contribute in feature planning and designingHave experience working with RESTful APIs and third-party integrations.Have the ability to contribute to feature planning and system design discussions.Have experience in React & React Native; AWS Lambda or Firebase; OAuth or JWT; performance optimization and Redis; Jest, PHPUnit, or Selenium would be advantageous.Demonstrate a high level of maturity using AI coding tools such as Cursor, Claude Code, or equivalent . Leveraging these tools effectively as part of day-to-day development workflow is expected.Salary Range or On Target Earnings:Minimum:€69,200.00Maximum:€110,700.00Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.#LI-Remote

Design and develop scalable, secure backend and frontend systems using PHP and Laravel, maintain real-time data feeds and APIs, optimize code, and collaborate with cross-functional teams. | At least 5 years software development experience with PHP (Laravel), React, RESTful APIs, OO programming, unit testing, and familiarity with AI coding tools. | What you can expectThe Workvivo team are looking for a software engineer to design and develop scalable, secure services using PHP and Laravel. You will build modular front-end and back-end systems, maintain real-time data feeds and APIs, and optimize code for performance. Responsibilities include implementing libraries to improve efficiency, enhancing software robustness, and collaborating with cross-functional teams. You'll also participate in design discussions, code reviews, and detailed code analysis to ensure high-quality delivery.About the TeamWorkvivo is an employee experience platform designed to amplify workplace culture and foster engagement. As part of Zoom, we're aligned with a mission to help people connect, collaborate, and thrive-transforming how businesses innovate and employees interact.ResponsibilitiesDesigning and Developing Robust Backend Services: Architect and create scalable, secure, and high-performance backend services using PHP and Laravel, ensuring optimal functionality and security.Building Modular and Efficient Systems: Design and implement efficient, modular, and reusable front-end and back-end systems to streamline development and enhance maintainability.Maintaining Real-Time Data Feeds and APIs: Provide ongoing support for real-time data feeds and APIs, ensuring timely and accurate data rendering to meet user requirements.Optimising Code and Implement Libraries: Identify, implement, and manage code libraries to reduce repetitive code, improve application design, and enhance overall software performance.Enhancing Software Performance: Utilize advanced code optimization techniques to boost the robustness, efficiency, and performance of software solutions.Collaborating with Cross-Functional Teams: Work closely with Product Designers, Customer Success Managers, and other Software Engineers to deliver user-centric, compelling products.Engaging in Development Processes: participate in design discussions, conduct thorough code reviews, and perform detailed code analysis to ensure high-quality software delivery.What we're looking forPossess excellent skills in programming languages such as PHP (with Laravel Framework) and HTML with exposure working on React framework.Have experience of at least 5 years in a software development role and working on hosted web application/ SaaS.Understand OO programming fundamentals, unit testing, design patterns and web app design principlesPossess knowledge of database design, performance and SQLPossess understanding of versioning tools and contribute in feature planning and designingHave experience working with RESTful APIs and third-party integrations.Have the ability to contribute to feature planning and system design discussions.Have experience in React & React Native; AWS Lambda or Firebase; OAuth or JWT; performance optimization and Redis; Jest, PHPUnit, or Selenium would be advantageous.Demonstrate a high level of maturity using AI coding tools such as Cursor, Claude Code, or equivalent . Leveraging these tools effectively as part of day-to-day development workflow is expected.Salary Range or On Target Earnings:Minimum:€69,200.00Maximum:€110,700.00Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.#LI-Remote

Design and develop scalable, secure backend services and modular front-end and back-end systems using PHP and Laravel, maintaining real-time data feeds and APIs, optimizing code, and collaborating with cross-functional teams. | Requires 5+ years software development experience with PHP (Laravel), React, RESTful APIs, database design, unit testing, and familiarity with AI coding tools. | What you can expectThe Workvivo team are looking for a software engineer to design and develop scalable, secure services using PHP and Laravel. You will build modular front-end and back-end systems, maintain real-time data feeds and APIs, and optimize code for performance. Responsibilities include implementing libraries to improve efficiency, enhancing software robustness, and collaborating with cross-functional teams. You'll also participate in design discussions, code reviews, and detailed code analysis to ensure high-quality delivery.About the TeamWorkvivo is an employee experience platform designed to amplify workplace culture and foster engagement. As part of Zoom, we're aligned with a mission to help people connect, collaborate, and thrive-transforming how businesses innovate and employees interact.ResponsibilitiesDesigning and Developing Robust Backend Services: Architect and create scalable, secure, and high-performance backend services using PHP and Laravel, ensuring optimal functionality and security.Building Modular and Efficient Systems: Design and implement efficient, modular, and reusable front-end and back-end systems to streamline development and enhance maintainability.Maintaining Real-Time Data Feeds and APIs: Provide ongoing support for real-time data feeds and APIs, ensuring timely and accurate data rendering to meet user requirements.Optimising Code and Implement Libraries: Identify, implement, and manage code libraries to reduce repetitive code, improve application design, and enhance overall software performance.Enhancing Software Performance: Utilize advanced code optimization techniques to boost the robustness, efficiency, and performance of software solutions.Collaborating with Cross-Functional Teams: Work closely with Product Designers, Customer Success Managers, and other Software Engineers to deliver user-centric, compelling products.Engaging in Development Processes: participate in design discussions, conduct thorough code reviews, and perform detailed code analysis to ensure high-quality software delivery.What we're looking forPossess excellent skills in programming languages such as PHP (with Laravel Framework) and HTML with exposure working on React framework.Have experience of at least 5 years in a software development role and working on hosted web application/ SaaS.Understand OO programming fundamentals, unit testing, design patterns and web app design principlesPossess knowledge of database design, performance and SQLPossess understanding of versioning tools and contribute in feature planning and designingHave experience working with RESTful APIs and third-party integrations.Have the ability to contribute to feature planning and system design discussions.Have experience in React & React Native; AWS Lambda or Firebase; OAuth or JWT; performance optimization and Redis; Jest, PHPUnit, or Selenium would be advantageous.Demonstrate a high level of maturity using AI coding tools such as Cursor, Claude Code, or equivalent . Leveraging these tools effectively as part of day-to-day development workflow is expected.Salary Range or On Target Earnings:Minimum:€69,200.00Maximum:€110,700.00Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.#LI-Remote

Manage complex project plans and coordinate cross-functional teams to deliver executive-level updates ensuring measurable outcomes. | 10+ years global enterprise project management experience, strong executive communication, technical fluency in Unified Communications, PMP or PRINCE2 certification. | What You Can Expect As a Global Program Manager on the Premier Support and Technical Account Management team, you will serve as the primary strategic partner for a select portfolio of enterprise customers, guiding them through every phase of their Zoom journey from implementation through long-term success. You will work at the intersection of customer relationships, technical complexity, and organizational coordination, bringing clarity and momentum to initiatives that span multiple teams and time zones. This role calls for someone who can operate confidently at the executive level while staying grounded in the details that drive delivery. You will collaborate closely with cross-functional partners across Zoom and within your customers' organizations to ensure consistent, measurable outcomes. About the Team The Premier Support and Technical Account Management team is dedicated to deepening customer relationships and elevating the Zoom experience for enterprise clients. We act as trusted technical advisors, providing resources, guidance, and cross-functional coordination that help customers realize the full value of our solutions. Our team operates across global markets, thrives on collaboration, and takes pride in turning complex challenges into clear paths forward. Responsibilities Serve as the primary point of contact for enterprise customers and internal stakeholders, proactively defining project scope, coordination, and objectives across both organizations. Develop and manage detailed project plans, negotiate timelines and scope with stakeholders, and prioritize business expectations to deliver against agreed milestones. Deliver consistent executive-level updates to key stakeholders at Zoom and within customer organizations, covering strategy, progress, and course corrections. Apply industry best practices, methodologies, and standards across all project management and execution activities, including change management processes. Monitor customer health and project performance, proactively addressing delivery risks and identifying opportunities for continuous improvement. Break complex, large-scale programs into phased workstreams with clearly defined tasks, owners, and timelines. Partner with cross-functional teams including Technical Account Managers, Customer Success, Service Engineering, Professional Services, Sales Operations, and Global Architects to maintain consistency in customer support and engagement. Capture and communicate customer feedback to relevant internal teams, and develop metrics frameworks that measure success and drive improvements to Zoom products and operational processes. Adapt working style and schedule to support customers across diverse time zones, cultures, and regional requirements. What We're Looking For 10+ years of project management experience in global, enterprise-level environments, with a track record of managing complex programs to successful completion. Demonstrated ability to engage and communicate effectively with executive stakeholders, translating complex technical and project details into clear, strategic narratives. Technical fluency in IP Telephony (SIP, H.323), Audio/Video codecs, UCaaS, video conferencing, and Unified Communications platforms such as Cisco, Microsoft Teams, and Polycom is highly desired. Working knowledge of API/SDK concepts and their practical application in enterprise technology environments. Project management certification required: PMP, PRINCE2, ITIL, or equivalent professional experience. Experience collaborating with global teams across diverse cultures and regions; strong written and oral English communication skills required, with additional languages a plus. Bachelor's degree in Project Management, Engineering, Computer Science, or a related field preferred. Salary Range or On Target Earnings: Minimum: $97,600.00 Maximum: $225,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 10/02/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.