Zoom

Lead offensive verification and develop AI-powered security discovery systems for AI systems and pipelines. | Deep understanding of generative AI systems, experience with AI/ML methods in security, proficiency in Python and cloud environments, and experience in red teaming or vulnerability research. | What you can expect We are seeking a Senior AI Security Assurance Engineer to lead the offensive verification of our AI systems and pipelines. This role will serve as the dedicated AI security lead within the Security Assurance organization, reporting directly to the Head of Security Assurance. While not a traditional covert red team position, the role requires similar deep adversarial thinking and the ability to evaluate AI systems with the mindset of a determined skeptic. Your mission: verify and innovate. You’ll be responsible for independently evaluating, challenging, and validating the security, safety, and integrity of all AI initiatives across the company, including AI embedded in products, internal AI use cases, training pipelines, model lifecycle management, and supporting infrastructure. This is not a compliance role, it’s a hands-on, experimental one. At Zoom, Security Assurance encompasses Offensive Security (product, infrastructure, hardware, red team), PSIRT, Product Vulnerability Management, and Bug Bounty. This role will also operate across all of these domains as the organization’s primary authority on AI-related risk and capabilities/implementation. You will be the AI expert in efforts to develop scalable, intelligent systems that automate and amplify Security Assurance at Zoom. You’ll both break and build, challenging assumptions in our AI infrastructure, features, and tools while creating tools to continuously expose and mitigate critical risk. About the Team The Security Assurance team at Zoom is an adversarial, high-leverage group focused on finding and reducing the company’s most critical security risks. We work from an attacker’s mindset and operate well beyond checklists, audits, and standard SDLC gates, targeting the vulnerabilities and systemic failures that escape existing controls. The team covers offensive security (vulnerability research, red teaming, hardware security), PSIRT, product vulnerability management, bug bounty, and emerging AI security. We apply deep technical rigor and clear risk judgment to drive concrete product and platform changes. We value evidence over assumptions and curiosity over comfort. This team is for truth-seekers who want their work to measurably reduce risk at global scale. Responsibilities Leading adversarial verification of AI systems: Design and execute deep, unconstrained assessments of AI models, pipelines, and agents, testing guardrails, safety layers, and data boundaries through offensive experimentation. Uncovering gaps between promise and practice: Identify where AI security, safety, or privacy controls fail under pressure. Surface the mismatch between claims and reality. Assessing the full AI lifecycle: Evaluate data, training, and deployment pipelines for risks like model poisoning, prompt injection, or fine-tuning abuse. Developing AI-powered security discovery systems: Research, prototype, and operationalize machine learning–driven approaches to automatically detect, predict, and prioritize vulnerabilities and behavioral deviations in Zoom’s products and platform. Automating and scaling offensive operations: Build AI-based frameworks to scale red teaming, vulnerability discovery, and bug bounty triage. Use LLMs, anomaly detection, and pattern learning to enhance automation and coverage. Adapting cutting-edge research: Integrate the latest findings from offensive security research, autonomous agents, and AI-driven vulnerability analysis into Zoom’s security assurance programs. Shaping AI security methodologies: Build frameworks for continuous AI-driven adversarial testing, automated validation, and system monitoring that scale across teams and products. Translating findings into impact: Communicate verified risks and systemic weaknesses clearly to engineering and leadership, pairing technical insight with strategic direction. Staying ahead of the curve: Track evolving AI architectures, attack vectors, and defenses, turning new research into offensive and defensive capability. What we’re looking for Have deep understanding of generative AI systems (transformers, diffusion models, multi-agent frameworks) and their security failure modes. Have experience building or adapting novel AI/ML methods to real-world security problems. Demonstrate proficiency in Python, ML frameworks (PyTorch, TensorFlow, Hugging Face, LangChain), and modern cloud/data environments. Be skilled at uncovering the true behavior and limitations of AI and platform systems through experimentation, code review, and automated adversarial techniques. Be skilled at setting direction, advising peers, and communicating high-impact risks to executives. Be unafraid to challenge assumptions or expose uncomfortable truths in service of user and system safety. Demonstrate experience in red teaming, exploit development, or vulnerability research. Salary Range or On Target Earnings: Minimum: $124 000,00 Maximum: $271 200,00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 03/09/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Lead and develop joint GTM strategies for CX alliances, build partner relationships, and drive mutual growth initiatives. | Extensive experience in Contact Center market, strategic alliances, GTM strategy, and CX solution development, with proven success in activating partnerships and driving growth. | This role integrates strategic leadership in Customer Experience (CX) growth through the development and execution of Zoom CX's Strategic Alliances GTM Strategy with a focus on our CX SI alliances. The position is responsible for defining, designing, and driving operational frameworks to drive mutual growth that accelerate growth of Zoom’s CX solutions. The ideal candidate is a strategic, cross-functional leader who can align sales, marketing, product, and channel teams to deliver measurable business outcomes and operational excellence. The responsibilities are focused on activating motions to drive CX relationships (from executive to sales/technical levels), developing joint go-to market plans, enabling SI teams, tracking performance and ensuring alignment with the overall ZCX business objectives Key Responsibilities Lead Zoom's CX Strategic SI Alliance GTM to accelerate the growth of Zoom CX Cultivate strong, trusted relationship with partner executives, sales, and technical teams Partner with key stakeholders within Sales, Biz Dev, Marketing, Channel, Product & Services to align on and secure support of these initiatives while owing the overall program development and success. Develop and implement joint sales plays, marketing campaigns (demand gen, events, content), and account planning Support the programmatic execution of partner enablement/training on the ZCX product/solution to build their capability and drive mutual revenue growth Serve as a subject-matter expert on CX platforms inclusive of Contact Center and conversational intelligence, maintaining deep knowledge of products, competitors, and market trends Work in tight collaboration with Strategic Alliance Points of contact to activate joint GTM motions that drive synergies and consistencies with how we jointly deliver value to the market Realize success through development of strategy and precision in execution Define GTM Narratives anchored against product capabilities to advance the strategic partnership forward with activation motions in place Provide executive-level insights and analytics on performance metrics, adoption, and impact of these strategic initiatives Qualifications 10+ years of experience within the Contact Center Market with proven success in the following disciplines: Strategic Alliances, Sales & GTM strategy, CX solution development, and Consulting development. Proven Experience of working with strategic alliances and a track record of success for activating including realizing growth from GTM motions Extensive knowledge of the Contact Center and conversational intelligence space. Prior experience at a systems integrator or management consulting firm, combining delivery and business development leadership with the ability to shape and execute GTM motions Demonstrated ability to lead cross-functional teams and drive measurable business results. Evaluate complex processes and apply critical thinking to develop new systems that improve workflow and execution Self-motivated, adaptable, and effective in fast-paced, dynamic environments. Willingness to travel domestically as required Strong presentation and communication skills at all levels of the organization - from evangelizing programs to individual contributors to presenting at C-Suite QBRs. Core Competencies Strategic Thinking: Ability to translate business goals into actionable GTM and enablement strategies. Collaboration: Skilled at building alignment across diverse teams and functions (Internally and Externally) Execution Excellence: Strong project management and organizational skills to deliver high-impact initiatives. Communication: Exceptional ability to craft and deliver compelling sales narratives and training content. Innovation: Continuous improvement mindset focused on optimizing processes and driving growth. Salary Range or On Target Earnings: Minimum: $126,500.00 Maximum: $276,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 02/28/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Leading a team to drive customer adoption, designing scalable programs, and analyzing metrics to improve product engagement. | 7-10+ years in customer success or related fields, experience building scalable customer programs, strong analytical and content creation skills, and leadership experience in high-growth environments. | What you can expectWe are hiring a Manager of Product Adoption Specialists to guide a team of 10 specialists focused on driving workflow integration and multi-product adoption. This role involves designing scalable systems, operational excellence, and navigating ambiguity. The team will create programs, content, and experiences that enable thousands of customers to gain value from the platform. Responsibilities include building frameworks, strategies, and processes to transform the team into a scalable, high-performing engine. Collaboration with Onboarding, Customer Success, Product, Marketing, and Support teams is essential for delivering impactful customer journeys and measurable adoption and retention outcomes.About the TeamThe Customer Service team plays a crucial role in improving the customer experience within Zoom. We actively build relationships, encourage product usage, and act as dedicated post-sales contacts for customers. We provide customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence. ResponsibilitiesAssessing and optimizing team of 10 specialists: restructuring coverage, defining metrics, building development plansDesigning content strategy and programmatic engagement model (email campaigns, webinars, office hours, community)Building dashboards, optimizing through experimentation, implementing automation and efficiency mechanismsEnsuring customers can access adoption programs throughout their lifecycle, starting from Day 1Partnering with Onboarding, CSMs, Product, Marketing, and Support to orchestrate seamless customer journeysOwning multi-product adoption and workflow integration metricsDriving measurable adoption lift (+15-20 points for 2+ products) and prove ROI through attribution modelingFostering culture of experimentation and developing specialist expertise in product knowledge and content creationWhat we're looking for7-10+ years in Customer Success, Product Marketing, or Enablement, with 3-5+ years building and leading high-performing teams in 0-to-1 or high-growth environmentsDemonstrate track record designing and launching customer programs from scratch with measurable impactDisplay experience with tech-touch models, digital campaigns (email, webinars, in-app), and balancing automation with human connectionHave deep analytical skills to build dashboards, interpret metrics, perform segmentation and cohort analysis, and drive strategy from insightsHave experience creating scalable content strategies, educational programs, and training materials; understanding of adult learning principlesAble to detect the big picture, understand dependencies, and design processes that scale efficientlyDemonstrate excellent communication and influence skills; proven ability to build consensus and navigate complex stakeholder landscapes in matrix organizationsAble to make decisions with incomplete information and driving results in ambiguous environmentsSalary Range or On Target Earnings:Minimum:$126,500.00Maximum:$276,700.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:02/10/26Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Drive partner onboarding, enable partner growth, and collaborate to deliver scalable customer experiences. | 5+ years in customer success or partner management, fluent in English and German, experienced with SaaS and collaboration tools. | What you can expectZoom is looking for a Partner Success Manager to drive customer success through our strategic partners.You'll ensure partners help customers realize maximum value from Zoom, fueling adoption, retention, andgrowth. You'll equip them with the tools, training, and insights needed to deliver exceptional customerexperiences at scale.About the TeamOur Channel team champions partner-led customer success worldwide. We collaborate closely to alignstrategies and share insights. We exist to help partners maximize customer value and long-term engagement.ResponsibilitiesDriving partner onboarding and success planning to ensure effective adoption and renewal outcomes.Enabling partners to increase adoption, engagement, and long-term customer valueCollaborating with partner and internal teams to reduce risk and churnCollaborating with partner teams to develop and execute scalable customer retention and growth strategies.Identifying expansion opportunities within partner-managed customer portfoliosAligning cross-functionally to deliver consistent, scalable customer experiencesWhat we're looking for5+ years of experience in customer success, partner management, or account managementBe fluent in German and EnglishDrive retention, adoption, and growth through indirect or partner-led modelsBe able to analyze customer data to identify risk, opportunity, and next actionsCommunicate clearly and build trusted relationships with partners and stakeholdersEnable and coach others using structured guidance and best practicesBring experience with SaaS platforms, collaboration tools, or unified communications solutions.Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Supporting security compliance, assessing controls, and collaborating on security policies. | 2+ years in cybersecurity governance, familiarity with security frameworks, and experience with GRC tools. | What you can expect Zoom is seeking a talented GRC Tech Analyst to join our Security GRC team. As a GRC Tech Analyst, you will strengthen Zooms security posture by maturing our Common Controls Framework and expanding our certification landscape. Youll collaborate across security, engineering, and risk teams to automate compliance monitoring and implement controls. Your work will directly protect customers and enable Zoom to move faster with confidence. About the Team Security GRC is a people-first, high-impact team that sits at the intersection of security, product, legal, and leadership. Through our standards, controls, certifications, customer assurance, and risk and vendor management programs, we enable Zoom to move faster and smarter. We help unlock revenue through risk-based security initiatives, creative problem-solving, and strategic partnerships. Join us to help shape GRC innovation in a global tech company while working alongside thoughtful, collaborative, and deeply talented teammates! Responsibilities • Playing a central role in the maturation and documentation of Zooms Common Controls Framework. • Evaluating, documenting, and communicating security issues and risks related to control design and gaps. • Co-administering the GRC platform and its modules across multiple teams. • Assessing the effectiveness of management, operational, and technical security controls. • Developing and managing a security exceptions process. • Collaborating with cross-functional teams to gather and document security requirements. • Identifying automation opportunities for evidence collection and control compliance verification. • Supporting external auditors during regulatory and compliance assessments. Consulting with key stakeholders on information security policies, standards, and procedures. What we’re looking for • Have 2+ years of experience in cybersecurity governance, risk management, compliance, or assessments/audits. • Demonstrate understanding of cybersecurity, GRC lifecycle, security assessment methodologies, security questionnaires, and evidence review processes. • Show familiarity with security, cloud, and compliance frameworks (e.g., ISO 27001/27002, NIST (CSF, 800-53, 800-171), SOC 1/2). This also includes frameworks such as CIS Controls, PCI DSS, HITRUST, FedRAMP, CSA CCM, and ISO 27017/27018. • Be able to analyze complex environments against cybersecurity control requirements and communicate conformance clearly to technical and non-technical audiences. • Show effective organizational and project management skills with attention to detail. Excellent written and verbal communication skills. • Demonstrate knowledge of data protection regulations (e.g., GDPR, CCPA/CPRA, HIPAA/HITECH, GLBA) and familiarity with cloud-based IaaS architectures, preferably in AWS and OCI (a bonus). • Have experience with SaaS-based GRC tools or platforms (e.g., HyperProof, ServiceNow, or similar platforms). Also have experience with security monitoring offered natively in platforms and applications, such as AWS, SIEM and PAM tools, and vulnerability scanning solutions. (a bonus). • Possess professional certifications such as CISA, CISM, CISSP, ISO 27001 Auditor (a bonus). Salary Range or On Target Earnings: Minimum: $87 600,00 Maximum: $186 000,00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 02/09/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

Drive revenue growth through strategic sales and account management within the Contact Center solutions space, focusing on large enterprise clients. | 8+ years of enterprise Contact Center sales experience, proven success in closing complex deals, and proficiency with CRM tools. | What you can expectWe are looking for a talented Enterprise Account Executive with deep expertise in Contact Center solutions for our Southeast Territory. The ideal candidate brings a strong understanding of industry best practices, a deep understanding of Contact Center sales and thrives in a collaborative sales environment. You will work closely with our direct Enterprise Account Executives to identify new opportunities, expand our footprint within existing accounts, and grow the sales funnel.Your primary focus will be to drive revenue growth by partnering on upsell strategies, influencing deal closures, and managing pipeline development within your assigned territory.About the TeamThe Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.ResponsibilitiesPartner with Zoom Enterprise Account Executives to qualify leads, conduct needs assessments, and align resources effectivelyDeliver impactful presentations and proposals; lead client engagements including Quarterly Business ReviewsLeverage solution-selling and value-based strategies to guide deals through the entire sales cycleExpand business within existing accounts and manage complex sales campaignsCollaborate on go-to-market strategies with internal teams, alliance partners, and channel partnersForecast sales performance, identify market trends, and recommend actionable solutionsAct as a subject matter expert in Contact Center solutions and sales enablementWhat we're looking for8+ years of Enterprise-level Contact Center Sales experienceProven ability to lead and close complex, strategic sales cyclesProven track record of success with large enterprise accountsStrong experience in sales enablement-training others on product offerings, sales tools, and go-to-market strategiesProficiency with CRM tools and sales reporting systemsWillingness and ability to travel as requiredAbility to work well with a large extended teamSalary Range or On Target Earnings:Minimum:$119,600.00Maximum:$261,500.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:02/28/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Partner with enterprise account teams to qualify leads, conduct needs assessments, and lead client engagements for contact center solutions. | Requires 8+ years of enterprise contact center sales experience, success in closing complex deals, and proficiency with CRM and sales enablement tools. | What you can expect We are looking for a talented Enterprise Account Executive with deep expertise in Contact Center solutions for our Southeast Territory. The ideal candidate brings a strong understanding of industry best practices, a deep understanding of Contact Center sales and thrives in a collaborative sales environment. You will work closely with our direct Enterprise Account Executives to identify new opportunities, expand our footprint within existing accounts, and grow the sales funnel. Your primary focus will be to drive revenue growth by partnering on upsell strategies, influencing deal closures, and managing pipeline development within your assigned territory. About the Team The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration. Responsibilities Partner with Zoom Enterprise Account Executives to qualify leads, conduct needs assessments, and align resources effectively Deliver impactful presentations and proposals; lead client engagements including Quarterly Business Reviews Leverage solution-selling and value-based strategies to guide deals through the entire sales cycle Expand business within existing accounts and manage complex sales campaigns Collaborate on go-to-market strategies with internal teams, alliance partners, and channel partners Forecast sales performance, identify market trends, and recommend actionable solutions Act as a subject matter expert in Contact Center solutions and sales enablement What we’re looking for 8+ years of Enterprise-level Contact Center Sales experience Proven ability to lead and close complex, strategic sales cycles Proven track record of success with large enterprise accounts Strong experience in sales enablement—training others on product offerings, sales tools, and go-to-market strategies Proficiency with CRM tools and sales reporting systems Willingness and ability to travel as required Ability to work well with a large extended team Salary Range or On Target Earnings: Minimum: $119,600.00 Maximum: $261,500.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 02/28/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Manage and improve marketing database quality, develop segmentation models, and collaborate with marketing teams to optimize data-driven campaigns. | Over 5 years of experience with large-scale databases, strong knowledge of marketing tools and technologies, proficiency in SQL, and excellent communication skills. | Team Summary: The Marketing Data Operations Team covers the management and maintenance of the infrastructure that provides the Marketing Database for the organization. This also involves the processes and procedures used to collect, ingest, process, store, analyse and distribute data effectively and efficiently for Enterprise Marketing. Role Summary: Reporting into the Marketing Data Operations Lead, the role of the Marketing Data Operations Analyst leverages data to drive effective marketing campaigns through segmentation, audience creation and database management. The Marketing Data Operations Analyst plays a critical role in collaborating with regional marketing teams to understand priorities and ensures alignment between data strategies and regional objectives. They manage and enhance the marketing database integrity, develop targeted audience segments and create innovative segmentation strategies for email campaigns. Work Schedule: This role is based in the US and requires working hours to be aligned with the US, Canadian & LATAM Markets to support global operations. Core Responsibilities: • Apply best practices to uphold high standards of data quality, facilitating precise audience and segmentation reporting and analysis. • Leading the continuous efforts to look for ways to improve data quality within the database to maximize marketable audiences and database utilization. • Create and develop segmentation models for improved audience targeting. • Gathering marketer requirements to build effective audience lists for marketing campaigns. • Leading the charge to proactively create and maintain communication with the marketing team to define audience criteria, ensuring alignment with regional priorities and effective segmentation. • Drive collaborate with marketers to create and test new audience segments, presenting ideas and solutions to enhance database performance and drive engagement. • Provide ongoing sessions with the marketing team to help improve understanding and best utilization of Zooms marketing database. • Owning the responsibility to ensure compliance with privacy laws (e.g. GDPR) and internal opt-in requirements for both new data and data stored in the database. • Collaborating with the Data Operations Team, as well as our wider Marketing Ops and cross-functional IT and Data Teams to ensure that the marketing database in our Data Warehouse platform remains up-to-date and aligned with organizational needs. • Support in the processing and management of incoming lead data, ensuring the accurate classification of data. Key Skills: • 5+ years related experience of working with large scale databases that focus on both B2C/B2B data. • Very strong knowledge of marketing data sources, marketing tools and technologies, including CRM systems, marketing automation platforms, data warehouses and BI dashboard/reporting tools. • Strong expertise in data analysis, reporting and a strong proficiency in SQL or equivalent. • Strong attention to detail and analytical mindset, an ability to turn data into actionable insights. • Excellent communication skills to collaborate with cross-functional teams and key stakeholders, with an ability to explain complex technical concepts to non-technical stakeholders. • Problem-solving mindset with attention to detail and can work independently and take initiative. Salary Range or On Target Earnings: Minimum: $76,800.00 Maximum: $186,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 02/15/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

Develop and maintain relationships with channel partners to drive sales growth, support partner onboarding, and execute sales and marketing initiatives. | Experience managing multiple channel partners, especially in AV or related technology sectors, with strong communication and cross-functional collaboration skills. | What you can expect Your purpose as a Channel Account Manager is to develop and maintain relationships with channel partners and drive revenue. You will collaborate with internal teams to provide partner support, manage contracts and agreements, and monitor performance metrics. Your goal is to enhance partner satisfaction and loyalty while achieving sales targets and maximizing profitability. About the Team The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting- edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration. Responsibilities Building and maintaining solid relationships with channel partners to drive sales growth. Supporting India channel partner strategy that includes onboarding & managing focus partners, growing indirect sales revenue, recruit new partners Building business plans with Focus partners to drive mindshare, lead and SaaS growth Executing sales training and provide marketing support What we’re looking for Have experience in managing multiple channel partners and driving sales growth. Experience with large AV Integrators, VAR’s and Service Providers Experience with executive level engagements and communication Able to work with cross-functional teams Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Leading a global team delivering customer experience solutions, overseeing delivery quality, and supporting strategic customer engagements. | 7+ years in professional services or solution delivery, 3+ years leading customer-facing teams, and experience with CX technologies and enterprise deployments. | About the role The PSO Manager leads a global team of technical and consulting professionals delivering Zoom’s Customer Experience solutions—including Contact Center, WFM, QM, AI Expert Assist, and Virtual Agent. This role is responsible for ensuring delivery excellence, scaling our implementation model, and supporting strategic customer engagements as we expand into increasingly complex, enterprise environments. Responsibilities • Leading, coaching, and developing a global team of Professional Services technical and consulting resources. • Overseeing end-to-end delivery quality across CX deployments, from SMB to enterprise. • Supporting pre-sales activities including scoping, RFP responses, and solution recommendations. • Handling customer escalations and provide executive-level communication and guidance. • Improving delivery methodologies, templates, and implementation frameworks. • Partnering with Product and Engineering for new feature readiness and feedback loops. • Contributing to resource planning, forecasting, and operational scaling as we grow upmarket. What we're looking for • 7+ years in Professional Services, consulting, or solution delivery roles. • 3+ years leading customer-facing technical or consulting teams. • Strong understanding of contact center, WFM, QM, and related CX technologies and market. • Have experience managing complex, global enterprise deployments. • Excellent communication skills, including executive-level engagement. • Ability to manage escalations, guide solution decisions, and support pre-sales scoping. • Technical aptitude; ability to lead experts without needing deep SME-level knowledge. • Have experience with AI, Virtual Agents, or automation-driven customer service technologies preferred • Background supporting scoping, SOW creation, and Professional Services methodologies. • Have experience with integrations, cloud APIs, or modern CX tool sets. Salary Range or On Target Earnings: Minimum: $126,500.00 Maximum: $276,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 02/02/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

Design, build, deploy, and support database infrastructure with automation and monitoring tools. | 7+ years of DBA experience with expertise in AWS Aurora, DynamoDB/MongoDB, Redis, ElasticSearch, and proficiency in Linux/Unix systems and automation tools. | DB DevOps EngineerWhat you can expectAs a DBA for the ZCXP team at Zoom, you will be responsible for designing, building, deploying and supporting various kinds of database infrastructure. Including database automation/tools. You will develop reliable infrastructure solutions through software engineering and operational expertise. Implementing monitoring frameworks and automation tools to ensure system reliability and efficiency across distributed production environments.About the TeamThe team is responsible for the hybrid cloud infrastructure and applications like ZoomPhone, Zoom Contact Center and other Zoom communications products. By employing robust operational and monitoring strategies, they guarantee the seamless delivery of Zoom service, allowing millions of users worldwide to connect effortlessly.What we're looking forSupport critical production applications with 7+ years of DBA experience with demonstrated impact in delivering business value through permanent improvements.Demonstrate expertise in various databases like AWS Aurora DB, DynamoDB/MongoDB, Redis and ElasticSearch with deep understanding of distributed systems architecture, scalability patterns and fault tolerance.Manage DB replication, backup and monitoring related tools and and observability platforms used in production environments.Apply strong analytical and troubleshooting skills with proven ability to conduct root cause analysis and implement preventive measures.Understand Linux or other Unix-like operating systems with knowledge of performance optimization and resource utilization.Script and automate routine database related tasks using Shell, SQL, Ansible, Terraform, Jenkins etc. with focus on operational efficiency.Communicate excellently across teams and provide technical guidance on infrastructure decisions.Hold BS/BE degree in a related field.Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Driving technical onboarding, enablement, and strategic partnership development for Zoom's Contact Center solutions. | Requires 5+ years in CX/Cloud CCaaS Channel Solution Engineering, with strong business and technical acumen in CX industry, and experience with CX solutions and channel strategies. | What you can expect Zoom seeks a Partner Consulting Solution Engineer to expand its Contact Center team, applying deep Customer Experience (CX) expertise to drive innovative solutions. Do you have a passion for working with Partners? Do you have experience working in the Contact Center industry? Do you have a passion for diving into technology that powers better customer experiences? If so, we would love to have you join us here at Zoom! About the Team Partner Contact Center Consulting Solution Engineers are experts in Zoom’s Contact Experience solutions, overseeing technical onboarding, development, and enablement of CX-focused partners. Join us in helping our Partners level up their contact centers and growing Zoom’s next billion-dollar business. Responsibilities • Serving for North America and LATAM as the pre-sales CX channel Partner trusted advisor; translating technical and business requirements into solutions • Developing trust with Partner Customer Experience pre-sales teams, leadership, and other key stakeholders • Developing and maintaining lasting relationships with CX channel Partners • Building technical business plans with focus CX Partners to drive Zoom CX adoption within the portfolio • Executing technical presales training and ongoing enablement for ZCX Partners • Engaging with ZCX Product teams internally to drive Partner and customer feedback to expand product innovation, adoption, and market leadership ​What we’re looking for • 5+ years of CX/Cloud CCaaS Channel Solution Engineering • Strong business and technical acumen with demonstrated experience within the CX industry including Contact Center, Workforce Management, Workforce Engagement Management, Reporting/Analytics, Chatbot, Voicebots, AI • Demonstrate understanding of Customer Experience market and trends, advocating for Channel led partnership strategy and vision • Ability to build and execute go-to-market Channel strategies • Experience implementing CX solutions is a plus • Understanding of sell-through channel sales motions Salary Range or On Target Earnings: Minimum: $131,200.00 Maximum: $262,400.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 03/01/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

Build, maintain, and secure scalable infrastructure, automate deployment pipelines, and lead secrets management initiatives. | Extensive experience in DevOps/SRE roles, proficiency with Kubernetes, Terraform, Helm, Argo CD, GitOps, and enterprise secrets management platforms. | Senior DevOps Engineer - SecurityWhat you can expectWe are looking for a highly skilled Senior DevOps Engineer with deep expertise DevOps practices and enterprise secrets platforms to join our infrastructure team. As a Senior DevOps Engineer, you will be responsible for building, and maintaining scalable, reliable, and secure infrastructure across multiple environments. You will work closely with cross-functional teams to enhance automation, improve observability, and ensure the high availability of mission-critical systems.About the TeamWith eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance. What we're looking forDemonstrate 5+ years of experience in DevOps or SRE roles with proven track record of infrastructure automation and reliability engineering.Provision and manage Kubernetes infrastructure using Terraform/Terragrunt, and deploy applications using Helm and Argo CD with deep expertise in GitOps principles and declarative deployment workflows.Build and maintain robust CI/CD pipelines using Jenkins to enable automated, secure, and efficient software delivery.Lead secrets-management modernization initiatives using enterprise platforms like HashiCorp Vault, implementing dynamic secrets rotation and Kubernetes-native integrations.Design and implement highly available cloud (AWS, OCI) and on-premises environments with strong focus on security, scalability, and reliability.Collaborate effectively across engineering teams while delivering hands-on technical contributions and driving operational excellence.Administer Linux systems and networks with proficiency in scripting and automation using Python, Bash, Go, or similar languages.Establish comprehensive monitoring, logging, and alerting systems while participating in on-call rotations and incident management.Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Serving as a trusted advisor to customers, demonstrating solutions, and partnering with sales teams to drive technical pre-sales activities. | Requires 2+ years in customer-facing roles in CCaaS or related industries, understanding of contact center trends, and strong problem-solving and demo skills. | What you can expect Zoom is looking to grow its global CX Solutions Engineering team. Do you have a passion for working with customers? Do you have experience working in the Contact Center industry? Do you have a passion for diving into technology that powers better customer experiences? If so, we would love to have you join us here at Zoom! About the Team Contact Solution Engineers are technical experts in Zoom's AI-first Contact Center portfolio, driving the technical aspects of CX sales cycles with sales teams. Join us in helping our customers level up experiences for their customers and in growing Zoom’s next billion-dollar business. Responsibilities • Serving as the customers' trusted advisor throughout the pre-sales lifecycle; translating technical and business requirements into solutions • Showcasing the art of the possible and help bring customer use cases and solutions to life through demonstrations • Developing trust with customer executives, leadership and other stakeholders to ensure customers business outcome success • Working as a customer focused problem solver, understanding business objectives and creating innovative solutions to enable their success • Partnering with account teams to execute pre-sales activities including opportunity qualification and discovery, demonstrations, product workshops and proof of concepts What we’re looking for • 2+ years of experience in customer facing roles in CCaaS, and/or adjacent industries like Conversational AI, Workforce Management, and Quality Management • Understanding of the Contact center market and trends • Demonstrate initiative and thrive in collaborative team environments • Solve problems creatively with the skills to deliver a compelling demo • Preference for candidates based in Pacific or Mountain time zones to support our West Coast operations and ensure optimal collaboration with regional teams Salary Range or On Target Earnings: Minimum: $111,800.00 Maximum: $223,500.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 02/07/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

Support and improve system reliability, scalability, and operations across distributed infrastructure and data platforms. | 6+ years in SRE or similar roles, hands-on experience with Kubernetes, Linux, cloud platforms, and monitoring tools, along with scripting and CI/CD pipelines. | What you can expectWe are looking for a Senior Site Reliability Engineer (SRE) to support our Kubernetes platforms and customer-facing data systems. In this role, you will improve system reliability, scalability, and day-to-day operations across our distributed infrastructure and data platforms. You will partner with Infrastructure, Data Platform, and Application Engineering teams to reduce operational workload, improve incident response, and drive automation across multi-region environments.About the TeamThis Senior SRE will sit in the Infrastructure and Data Systems organization. It is responsible for building, operating, and scaling Zoom's core data platforms and cloud infrastructure that power critical business and customer-facing workloads globally. The team works at the intersection of reliability, scalability, and developer productivity, enabling engineering teams to move fast while maintaining security and operational excellence.What we're looking forHave 6+ years of experience in SRE, Platform Engineering, or Infrastructure roles.Show hands-on experience with Kubernetes (K8s) in production environments.Have experience in Linux systems, networking fundamentals, and distributed systems.Show experience with monitoring and observability tools (Prometheus, Grafana, Datadog, PagerDuty, etc.).Demonstrate effective programming/scripting skills in Python, Go, or Shell.Be able to build and operate CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD, etc.) and support data platforms (Spark, Trino/Presto, Airflow, Kafka) in production.Have hands-on experience with cloud platforms (AWS, GCP, Azure) and incident management, troubleshooting and RCA skillsBring experience in data platform reliability and automation and AI-assisted operations (a bonus).Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Build, deploy, and support monitoring infrastructure for critical communication products, ensuring system reliability and performance. | 3+ years of experience in monitoring and DevOps, proficiency with open-source and vendor monitoring tools, automation scripting, and cloud services, with a Bachelor's degree in a related field. | DevOps Monitoring EngineerWhat you can expectAs a ZPZCX DevOps monitoring engineer at Zoom, you will be responsible for building, deploying and supporting the monitoring infrastructure and tools. These tools + infrastructure help maintain health and desired uptime for critical Zoom products like Zoom Phone, Contact Center and other communication products. You will implement and maintain system reliability practices through monitoring, automation, and troubleshooting activities. Contributing to performance optimization, capacity planning, and incident response by following established procedures and guidelines.About the TeamEngineering operations are the driving force behind the seamless functionality and continuous availability that define the platform's unparalleled user experience. The team monitors communication infrastructure that runs ZoomPhone, Zoom Contact Center and other Zoom communications products. By employing robust operational and monitoring strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly. As an independent engineer, you'll be expected to deliver medium-sized tasks with minimal supervision. Demonstrating self-leadership through clear documentation and proactive problem-solving, and actively participate in on-call rotations while maintaining operational excellence. What we're looking forDemonstrate 3+ years of work experience as a monitoring and DevOps engineer with proven ability to deliver completed projects that create measurable business value.Administer open-source (Prometheus, Grafana, etc) and vendor monitoring tools (Pingdom, Pagerduty, etc) with strong understanding of distributed systems and their failure modes.Apply proficiency in GIT, Kubernetes and Docker, and hands-on experience deploying SaaS products using ArgoCD, Jenkins, and Helm Charts.Have knowledge in automation scripting languages Linux/Bash, Python/Perl, and experience with configuration management tools like Terraform and Ansible.Leverage AWS services (CloudWatch, Lambda, S3, EC2, DynamoDB) and understanding of incident management processes including alert response and root cause analysis.Hold Bachelor's Degree in Computer Science, Data Science, or a related field.Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Sell UCaaS services to new and existing customers, manage client demos and proposals, collaborate with account executives, and engage with C-level executives to drive sales. | 6+ years as an Account Executive in technology with direct Cloud PBX and UCaaS SaaS selling experience, CRM proficiency, and ability to engage senior executives. | What you can expect Zoom is looking for a talented sales person who specializes in SaaS telephony sales. Our UCaaS Advisor team focuses on working with strategic accounts in a defined geographic territory. About The Team The Zoom UCaaS sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Responsibilities • Working with existing and new customers to sell UCaaS services that meet their communication needs • Developing an understanding of key product differentiators, sales methodologies and processes • Creating, delivering and managing client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs) • Partnering with Account Executives to drive the UCaaS sales cycle for new logos and upsell opportunities • Conducting high-level conversations with C-Level and VP -Level Executives to address business needs • Working closely with product teams to drive customer feedback and improve product • Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions What we’re looking for • 6+ years of Account Executive experience at a technology company • Direct Cloud PBX Product selling experience • Direct UCaaS, Platform and SaaS selling experience • Understands the industry standards, and can partner with direct sales account executives to prospect new opportunities and increase the sales funnel • Experience utilizing Customer Relationship Management (CRM) tool Minimum Salary Range or On Target Earnings: $174.500,00 Maximum $389.400,00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date 09/24/25 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Develop and maintain scalable, cloud-native full stack web applications with a focus on real-time audio/video communication and seamless user experiences. | Extensive experience with Node.js, Ruby on Rails or Django/Python, strong SQL skills, hands-on with Docker, Kubernetes, Terraform, cloud platform deployment, and architectural design patterns. | What you can expect We’re growing our App & Strategic Integration team and looking for a Full stack Software Engineer who thrives in building scalable, cloud-native web applications. You’ll work across the full stack to support the Zoom Apps ecosystem and help shape seamless in-meeting experiences across Zoom Meeting, Webinar, Chat, and Phone. About the team Zoom is an award-winning workplace, recognized for its commitment to transparency, employee benefits, and customer satisfaction. The company has received accolades from Comparably, Glassdoor, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers. Responsibilities Scaling distributed web applications, making architectural trade-offs, and applying synchronous and asynchronous design patterns. Owning the end-to-end development of the BuiltByZoom progressive web application, from prototyping to production. Writing clean, maintainable code, and championing Test-Driven Development to ensure robust, well-tested features. Partnering with product managers, designers, and QA to translate requirements into timely, high-quality releases. Iterating quickly on real-time audio/video communication solutions in the browser to validate new ideas. Fostering a supportive team environment through open communication, respect, empathy, and accountability. Staying current with emerging technologies and advocating for standards that improve performance, reliability, and developer productivity. Keeping the end user front of mind and striving for seamless experiences that fulfill the mission to "Deliver Happiness." What we’re looking for Showcase a profound mastery of Node.js, Ruby on Rails, or Django/Python web frameworks acquired through extensive practical experience Demonstrate expertise in developing single-page and progressive web applications. Have excellent SQL skills and familiarity with relational database design. Be hands-on with Docker, Kubernetes, and Terraform for containers and orchestration. Have experience deploying and operating services on AWS, GCP, or Azure cloud platforms. Be comfortable applying MVC, MVVM, and microservices architectures. Possess excellent problem-solving abilities, clear written and verbal communication skills, and a collaborative mindset Salary Range or On Target Earnings: Minimum: $87 600,00 Maximum: $186 000,00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 08/28/25 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Lead brand strategy and activation including brand messaging, campaign execution, brand measurement, and cross-team collaboration to drive brand awareness and business growth. | 10+ years marketing experience with strong brand campaign planning and execution skills, analytical capabilities for brand measurement, leadership in brand identity development, and excellent communication with senior stakeholders. | What you can expect In the role of Brand Activation Lead you will be a key leader on the Brand Strategy & Activation team. You will be responsible for developing strategic plans that drive top of funnel brand metrics and core business KPIs. You will provide the vision and oversee the execution of brand measurement plans, brand campaign advertising, brand architecture, and serve as a key consult and stakeholder to areas like brand social, events, and media. You will work cross-functionally with a variety of teams including Product, Design, Customer Service and Communications. About the Team We are a high-impact, cross-functional team focused on building programs that connect brand engagement to business growth. We unify partnerships, Tier 1 events, social media, and advertising into one cohesive strategy—designed to drive awareness, adoption, and pipeline across the Zoom portfolio. Our work spans the full funnel, and we stay relentlessly focused on outcomes and business impact. Responsibilities: • Serving as the primary lead for development of overarching brand messaging and creative content associated with brand campaigns, including overseeing commercial shoots and managing the development of multi-channel creative assets • Creating a robust brand measurement structure, partnering with internal and external parties to build the infrastructure and share key brand insights with senior stakeholders to inform business strategy • Partnering with Creative & Product Marketing on expanding our brand architecture to integrate new products, programs and features and adapt to changing market conditions • Driving brand reputation management and crisis response, liaising with Community & Customer Service teams, PR teams, Product, and other • Managing overall brand activation calendar - what messages do we have in market and when • Sourcing and manage relationships with best in class agency partners • Setting scalable processes and systems for brand usage approvals and guidelines so Brand Marketing can continue to deliver impact globally What we're looking for • BS/BA in marketing, communications, business preferred • 10+ years of experience in marketing brands & products. Tech experience a plus. • Have significant experience planning and launching successful brand advertising campaigns in order to drive brand awareness, brand perception, consideration, and product/feature usage • Posses in-depth analytical skills. Experience developing measurement plans including brand health tracking, audience sizing, and creative testing. • Have a track record of building brand identities & guidelines in partnership with creative & comms teams • Have strong prioritizations skills. Able to assess and and prioritize projects that will deliver significant impact, and work in a fast-paced environment with minimal guidance. • Hands-on strategic leader willing to lead by doing • Have the ability to communicate well at senior levels of an organization via presentation, written, and spoken channels Salary Range or On Target Earnings: Minimum: $126,500.00 Maximum: $276,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 08/18/25 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote