Vaco by Highspring

Manage order and billing operations, lead UAT, support monthly close activities, and collaborate across teams to optimize Quote-to-Cash lifecycle. | 10+ years in billing or order management, Salesforce expertise, strong data analysis, and process improvement experience. | Order Management Consultant Our client, a rapidly growing technology company, is seeking an experienced Order Management Consultant to support its expanding revenue operations. This role offers the opportunity to work 100% remote or on a hybrid schedule from their office in San Francisco, CA. This engagement has an expected duration of 3 months. Responsibilities: • Drive key components of order management and billing operations, ensuring accuracy, completeness, and timeliness • Resolve complex billing scenarios such as contract changes, usage disputes, and non-standard pricing • Lead User Acceptance Testing (UAT) for new product launches and advise on billing and order management impacts • Support monthly close activities, including contract review, usage validation, invoice review, journal entries, and reporting • Develop and track operational performance metrics to inform strategic decision-making • Collaborate with revenue accounting, AR/collections, legal, tax, GTM teams, engineering, and finance systems to support the Quote-to-Cash lifecycle • Identify and implement process improvements to enhance efficiency and scalability • Work with vendors to optimize billing systems, assess new features, and drive implementation of new tools • Maintain strong internal controls, support audit requests, and document processes and procedures Requirements: • Experience working in high-growth or large-scale technology environments • Salesforce expertise • Strong data analysis skills (SQL a plus) • Hands-on experience with process improvement and automation • 10+ years of progressive experience in Billing or Order Management Compensation: Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors, including but not limited to: • The individual's skill sets, experience, and training; • Licensure and certifications; • Office location and other geographic considerations; • Other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco by Highspring notes that the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Manage all core accounting operations and lead monthly close processes to ensure accurate financial reporting. | 7+ years accounting experience in Food & Beverage or CPG, CPA certification, and ERP system knowledge required. | Interim Accounting Manager - CPG Our client, a rapidly growing consumer packaged goods company, is seeking an Interim Accounting Manager to support its expanding portfolio of food and beverage products. The position is 100% remote. This engagement has an expected duration of 3-6 months. Responsibilities: • Manage all core accounting operations, including billing, accounts receivable, accounts payable, general ledger, cost accounting, inventory accounting, and revenue recognition. • Lead the monthly close process, ensuring accurate, complete, and timely financial reporting. • Maintain balance sheet integrity with a focus on inventory accounting and reconciliations. • Design, implement, and enhance financial systems, internal controls, and scalable processes to support growth. • Ensure compliance with GAAP and applicable regulatory requirements. • Partner with supply chain teams to deliver actionable financial insights tied to production, sourcing, and inventory movement. • Identify financial risks and opportunities in collaboration with business leaders. • Support external audit preparation and controllership activities. • Drive continuous improvement initiatives across accounting processes and reporting workflows. Requirements: • 7+ years of hands-on accounting experience within the Food & Beverage or broader CPG industry. • CPA required. • Strong knowledge of U.S. GAAP, inventory accounting, and cost accounting. • Experience with NetSuite or similar ERP systems. • Proven ability to lead accounting operations in a fast-paced, high-growth environment. Compensation: Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors, including but not limited to: • The individual's skill sets, experience, and training; • Licensure and certifications; • Office location and other geographic considerations; • Other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco by Highspring notes that the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Administer and automate patching and endpoint management at scale using Kaseya and PowerShell. | Extensive experience with REDCap administration, cloud-hosted environments (Azure/AWS), PHP, MySQL, Linux, and strong security and troubleshooting skills in regulated environments. | REDCap System Admin | 467208 DETAILS Location: 100% Remote Position Type: 12M+ Contract Hourly / Salary: BOE! JOB SUMMARY Vaco is currently seeking a REDCap System Admin for a 12M+ Contract opportunity that is 100% remote. The REDCap System Admin will administer, configure, and optimize the platform within a highly regulated environment, ensuring stability, security, and performance of the REDCap application and supporting infrastructure (cloud-hosted deployments). The REDCap System Admin will partner closely with leadership, researchers, and technical teams to support data collection, automation, and reporting initiatives. Additionally, the REDCap System Admin will drive proactive system management (backups / DR / performance analytics). • Install / Configure / Upgrade / Maintain REDCap Application / Associated Infrastructure (Cloud Environments) • Lead Day-to-Day Administration of REDCap Platform – System Configuration / Optimization • Manage User Accounts / Roles / Permissions / Project Access • Configure System Settings / Authentication Methods / Integrations with Internal / External Systems • Manage System Upgrades / Performance Monitoring / Capacity Planning / Incident Resolution – Ensuring High Availability / Reliability • Design / Implement / Maintain Backup / DR Procedures – Ensuring Comprehensive Documentation / Compliance • Generate / Deliver System Usage Analytics / Performance Metrics / SLA Compliance Reports – Informing System Optimization / Supporting Decision-Making • Collaborate with Leadership / Researchers / Informatics Teams / Analysts – Supporting Data Pipelines / Automation / Reporting Initiatives • Troubleshoot Applications / Database / Infrastructure Issues – Escalating to Ensure Timely Resolution About the Project: This position will focus on guiding the platform through its urgent transition to a cloud-hosted environment, primarily on Azure (with potential AWS elements), ensuring high availability, performance, security, and compliance in a regulated setting. While strong REDCap expertise is a given, the role especially requires enough cloud familiarity to operate confidently in the new Azure-based deployment, enabling smooth stabilization post-migration. • Administering REDCap Features: Project setup, user and access management, instrument configuration, upgrades, backups, and researcher support. • Cloud: Applying practical, hands-on cloud skills to navigate Azure services, connect to virtual machines, monitor performance, review application logs, troubleshoot issues in the hosted environment, and assist with capacity planning and incident resolution. • Database: Maintaining basic MySQL / DB knowledge for effective application-level diagnostics and support. JOB REQUIREMENTS • REDCap Management (hands-on | 5+ years) – Administration / Operational Management in Enterprise Regulated Environments | Full Lifecycle Oversight (System Configuration / Performance / Security / Support) • REDCap Expertise (hands-on | 3+ years) – Core REDCap Features / Capabilities (Project Setup / Instrument/Survey Design / User/Role Management / DAGs / External Modules / API Integrations / Upgrades/Patching / Backup/Recovery Procedures / Logging/Auditing / Common Configuration Options / Integration Patterns) • Cloud-Hosted REDCap Operations – Supporting / Administering Cloud Environments (Azure / AWS) | Navigation of Cloud Services / VM Access / Application Log Review / Performance Monitoring / Troubleshooting (basic) / Incident Resolution / Capacity Planning for HA Deployments • Technical Foundation – PHP (Custom Modules / Extensions) / MySQL (Foundational DBA / Querying / Indexing / Application-Level Diagnostics) / Linux-based Systems (Server Navigation / Command-Line Operations / File Management) / APIs (External Integrations / Custom Workflows / Data Exchange) • Authentication / Security (strong understanding) – Authentication Frameworks (LDAP / Shibboleth / OAuth / Local/Federated Options) / System Integrations / Data Security Best Practices (Encryption at Rest/Transit / Access Controls / Audit Trails / HIPPA/FDA Compliance) • Troubleshooting – Strong Diagnostic / Resolution Skills for Application / Database / Server / Cloud-Hosted Issues | Performing Root Cause Analysis / Implementing Fixes Efficiently • Stakeholder Collaboration – Successfully Partnering Cross-Functionally with Tech Teams (IT / Infrastructure / Developers) / Non-Technical Stakeholders | Translating Needs into Actionable Support / Facilitating Requirements / Communicating Effectively Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies. • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. • Virginia residents may access our state specific policies here. • Residents of all other states may access our policies here. • Canadian residents may access our policies in English here and in French here. • Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: • the individual’s skill sets, experience and training; • licensure and certification requirements; • office location and other geographic considerations; • other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Design, implement, and maintain enterprise BI and data warehouse architecture, lead MDM governance, and support AI initiatives. | Requires 5+ years in BI/analytics, hands-on SQL, Power BI, cloud platforms, and experience with ERP analytics, ideally Dynamics 365. | Overall Responsibility Responsible for owning, designing, and delivering the enterprise business intelligence, reporting, and data warehouse capabilities for the organization. Responsible for defining and maintaining the analytics architecture supporting Microsoft Dynamics 365 as the primary system of record. Responsible for leading enterprise Master Data Management (MDM) governance and leading data-centric AI and advanced analytics enablement. Responsible for leading a small hybrid team while remaining hands-on in technical design and development. Key Tasks and Responsibilities • Design, implement, and maintain enterprise BI and data warehouse architecture • Define data modeling standards including dimensional models and semantic layers • Maintain hands-on involvement in SQL development, modeling, and troubleshooting • Lead Power BI reporting strategy including datasets, DAX, security, and governance • Partner with business stakeholders to define metrics and reporting priorities • Lead and coordinate internal and external BI resources • Ensure data governance, security, and documentation standards are enforced Master Data Management (MDM) Ownership • Lead enterprise Master Data Management governance • Define data domains, ownership, and stewardship • Establish data quality and consistency standards • Ensure master data supports operational and analytical use cases AI & Advanced Analytics Responsibilities • Lead data readiness for AI and advanced analytics initiatives • Ensure data quality, governance, and security for AI use cases • Partner with business and IT leaders to identify practical AI opportunities Skills and Attributes • Strong analytical and problem-solving skills • Ability to translate business questions into technical solutions • Strong communication skills • Comfortable operating as both architect and hands-on contributor Required Experience • 5+ years in BI, data engineering, or analytics roles • Hands-on experience with SQL, Power BI, and cloud data platforms • Experience supporting ERP-driven analytics, ideally Dynamics 365 • Experience leading small teams and managing vendors Desired Experience • Manufacturing or supply-chain analytics experience • Azure Synapse Analytics experience • Financial reporting experience Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Design and lead enterprise BI and data warehouse architecture, ensuring data governance and supporting analytics initiatives. | Requires 5+ years in BI or analytics, hands-on SQL and Power BI experience, cloud data platform knowledge, and team leadership skills. | Note: The job is a remote job and is open to candidates in USA. Vaco by Highspring is seeking a Global Head of BI and Data to own, design, and deliver enterprise business intelligence and data warehouse capabilities. The role involves leading a small hybrid team, maintaining hands-on technical involvement, and ensuring data governance and analytics architecture. Responsibilities • Design, implement, and maintain enterprise BI and data warehouse architecture • Define data modeling standards including dimensional models and semantic layers • Maintain hands-on involvement in SQL development, modeling, and troubleshooting • Lead Power BI reporting strategy including datasets, DAX, security, and governance • Partner with business stakeholders to define metrics and reporting priorities • Lead and coordinate internal and external BI resources • Ensure data governance, security, and documentation standards are enforced • Lead enterprise Master Data Management governance • Define data domains, ownership, and stewardship • Establish data quality and consistency standards • Ensure master data supports operational and analytical use cases • Lead data readiness for AI and advanced analytics initiatives • Ensure data quality, governance, and security for AI use cases • Partner with business and IT leaders to identify practical AI opportunities Skills • 5+ years in BI, data engineering, or analytics roles • Hands-on experience with SQL, Power BI, and cloud data platforms • Experience supporting ERP-driven analytics, ideally Dynamics 365 • Experience leading small teams and managing vendors • Strong analytical and problem-solving skills • Ability to translate business questions into technical solutions • Strong communication skills • Comfortable operating as both architect and hands-on contributor • Manufacturing or supply-chain analytics experience • Azure Synapse Analytics experience • Financial reporting experience Benefits • Discretionary bonuses • Medical, dental, and vision benefits • 401(k) retirement plan Company Overview • Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. It was founded in undefined, and is headquartered in Brentwood, Tennessee, US, with a workforce of 5001-10000 employees. Its website is https://vaco.com. Company H1B Sponsorship • Vaco by Highspring has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.

Lead budget-to-actual and variance analysis, support forecasting, develop financial models, and prepare executive reports. | Requires 5-8+ years of FP&A experience, advanced Excel skills, and familiarity with ERP and planning tools. | Overview Our Orange County–based client is seeking an experienced Senior FP&A Analyst to support the finance organization on a 6-month consulting engagement. This role will partner closely with finance leadership and business stakeholders to deliver insights across budgeting, forecasting, and variance analysis. Key Responsibilities • Lead budget-to-actual and variance analysis, providing clear insights and actionable recommendations • Support monthly and quarterly forecasting and long-range planning efforts • Develop and maintain financial models to support operational and strategic decision-making • Prepare management and executive-level reporting, including dashboards and presentations • Partner cross-functionally with accounting, operations, and business leaders to understand performance drivers • Improve FP&A processes, templates, and reporting efficiency as needed Qualifications • 5–8+ years of experience in FP&A, corporate finance, or related roles • Strong hands-on experience with budgeting, forecasting, and financial analysis • Advanced Excel skills; experience with ERP and planning tools (e.g., Oracle, Adaptive, Anaplan, or similar) preferred • Ability to communicate financial insights clearly to non-finance stakeholders • Comfortable working independently in a consulting / contract environment Nice to Have • Experience supporting mid-to-large enterprise environments • Prior consulting or interim FP&A experience • Exposure to executive or C-suite reporting Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies. • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. • Virginia residents may access our state specific policies here. • Residents of all other states may access our policies here. • Canadian residents may access our policies in English here and in French here. • Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: • the individual’s skill sets, experience and training; • licensure and certification requirements; • office location and other geographic considerations; • other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Lead and manage HR technology projects, support Talent Acquisition and Development initiatives, and maintain project continuity. | Strong HR technology and HRIS experience, product/project management skills, familiarity with Workday preferred, and excellent collaboration and communication abilities. | Job Title: HR Product Manager (Workday) Duration: Contract through end of year Location: Remote Opportunity Overview We are seeking a contract HR Product Manager (Workday) to support HR technology initiatives and ensure continuity during a leave of absence. This role will focus on advancing Talent Acquisition and Talent Development programs while driving ongoing HRIS projects forward. The ideal candidate has strong HR technology expertise and product/project management experience. Key Responsibilities • Lead and manage HR technology projects, ensuring business objectives are met. • Partner with HR, IT, Talent Acquisition, and Learning & Development teams to deliver results. • Support and advance Talent Acquisition and Talent Development initiatives. • Oversee product/project lifecycles, from planning through execution. • Maintain continuity and momentum on ongoing projects during the contract period. Qualifications • Strong background in HR technology / HRIS systems. • Demonstrated product and/or project management experience. • Familiarity with Workday strongly preferred (experience with similar HR platforms considered). • Proven ability to collaborate with cross-functional stakeholders. • Excellent communication, organization, and problem-solving skills. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.

Support VP of Finance with corporate and field finance activities including budgeting, forecasting, operational reviews, lender reporting, and acquisitions. | 5+ years FP&A experience, strong system skills including Adaptive Planning, excellent communication, CPA/public accounting background preferred. | Finance Manager (does not supervise initially) - PE Backed Company - 1-2 Days in Office Adaptive Planning Required $100-115k base plus discretionary bonus • This role will be the VP of Finance's right hand and see entire picture of corporate and field finance. • The total finance team is 4 (CFO and VP with two direct reports), and there is a separate accounting team. • About Role - This role is extremely dynamic and well-rounded with a wide array of responsibilities and will get exposure to corporate finance (budgeting, forecasting, etc.), field finance, operational reviews, bank reporting/lender reporting, working with the PE firm, due diligence, and board packages. This role will also get exposure to acquisitions. • Target Candidate - 5+ years of dynamic FP&A experience. Great personality and communication skills. Strong system skills (Excel, Power BI, Adaptive Planning required). CPA and public accounting background is a plus.

Lead and manage global data operations teams, oversee data integration and BI tool environments, maintain SLAs, and act as liaison between data consumers and engineering teams. | 10+ years in operational leadership managing data lake/DWH environments with hands-on ITIL process experience and proficiency in data integration and BI tools. | Duration: 1 years Location: remote in US only, EST times preferred Pay: $65/hr W2 Snapshot: Lead enterprise data operations strategy; manage global teams; oversee ODS process key SLAs Environment: Databricks, Azure Data Factory (ADF), SSIS, Striim, Microsoft Purview, Microsoft Copilot, SSRS, Power BI, Talend, Medallion Architecture Typical Day: • Oversee and manage a team of ETL/DBA and BI experts • Build strong relationships with businesses and serve as their primary point of contact for day-to-day data operations and managed services engagement • Provide support for the operational and maintenance of the data landscape, leading the engagement with both onsite and offshore teams. • Design, implement, and manage operational systems, processes, and policies that are aligned with project goals and client expectations. • Prepare key metrics, including support SLA metrics and ITIL ServiceNow reports, presenting them to clients in regular meetings. • Stakeholder Engagement: Act as a liaison between data consumer representatives and data engineering, data architecture, integration, and governance teams. • Experience working with data integration and business intelligence tools (Azure ADF, SSIS, Striim, Microsoft Purview and Copilot, SSRS, Power BI) • Experience with ITIL service management principles and methodologies • Understanding of Service Management process of Incident, Problem, and change Requirements: • 10 years of experience in a similar operational leadership role. • Hands-on comprehensive experience in managing projects/program that involve Production Support and maintenance of Data lake/DWH Environments • Hands-on experience on ITIL processes • Well-versed with Outage, Incident triaging, coordination, communication in production support environment. • Experience working with data integration and business intelligence tools (Azure ADF, SSIS, SSRS, Power BI, Tableau, and Qlik). • Experience with ITIL service management principles and methodologies. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.