TalentBurst, Inc.

Provide technical support and troubleshoot complex enterprise IT issues. | Experience in technical support, troubleshooting, and escalation management across multiple platforms. | Title - Benefits and Leave Operations Manager Location: 100% Remote Duration: 8 Months Contract with Possible Extension Rate: $55.00/Hour Job Description: We are in search of a Benefits and Leave Operations Manager to support leave escalations/ cases and implement projects aimed at elevating the overall employee experience and efficiency optimization of current leave programs and associated benefits operations. This would include but not limited to process automation, technology implementation, systems integration, re-designing ways-of-working, operations team enablement and vendor reviews, taking an AI-first approach to benefits administration, as much as possible. Duties and Responsibilities: Collaborate with relevant stakeholders to evaluate current processes and employee experience, understand pain points, gaps, identify improvement opportunities and implement effective solutions In partnership with the People Services and Payroll teams, analyze current administration processes to identify and implement improvements opportunities Evaluate effectiveness of current technology solutions (including data feeds) used in current leave administration process to identify and address opportunities Engage with vendors on leave program operations, process, and management effectiveness to identify efficiencies, integrations, and SLA changes to deliver service aligned with our strategy and values. Evaluate existing leave administration processes for compliance and consistency and work with internal and external stakeholders to make necessary adjustments Engage with leave and TPA vendors, responding in a timely and professional manner, escalating on topics when necessary and appropriate Serve as an escalation point for leave management related issues, raising unresolved or escalated issues to HR leadership and/or the vendor, as applicable Maintain confidentiality of employee communications, medical documentation and files, while maintaining the accuracy, integrity, and confidentiality of sensitive company and employee data. Create and maintain accurate tracking of key metrics reporting on leaves, trends, and escalations Develop understanding of other company benefits available to employees on leave, as well as any financial responsibilities, i.e., benefits premiums they will incur while on leave. Implement other company related leave and time-off projects as assigned Skills: Experience in Benefits or Human Resources demonstrating the ability to perform the role at level, typically seen with 7 years of professional working experience. Knowledge of global statutory leave/ benefits requirements. Knowledge of global government regulations related to leave/ benefits programs, including EEOC, ADA, HIPAA, GDPR requirements. Excellent analytical, problem-solving, and decision-making abilities. Excellent interpersonal interaction skills, with a customer-focused and collaborative mindset. Strong written and verbal communication skills Experience managing vendor relationships. Experience working with vendors providing administration of leave, disability and accommodations Strong attention to detail. Strong cultural awareness and appreciation for diverse employee backgrounds. Proficiency in process design Proficiency in HRIS (Workday) and benefits administration software Adaptable and flexible, with the ability to respond to changing priorities in a fast-moving environment/ industry. Strong growth mindset and learning agility Ability to take a creative approach towards problem solving Remote Skills: Analysis Skills, Artificial Intelligence (AI), Automation, Benefits Software, Communication Skills, Compensation and Benefits, Contract Management, Customer Escalations, Customer Relations, Detail Oriented, Disability Accommodations, Documentation, File Maintenance, HRIS/HRMS, Human Resources, Interpersonal Skills, Leadership, Medical Records, Metrics, Operational Support, Operations Management, Operations Processes, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Process Management, Service Delivery, Service Level Agreement (SLA), Supplier Relationship Management (SRM), System Integration (SI), Team Player, Technology Analysis, Time Management, Trend Analysis, Vendor/Supplier Relations, Writing Skills About the Company: TalentBurst, Inc. For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions. Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media! Company Size: 5,000 to 9,999 employees Industry: Staffing/Employment Agencies Founded: 2002 Website: http://www.talentburst.com/

Assist with file storage purge, scanning, mailing, and ad hoc administrative tasks. | Requires at least 6 months of administrative or legal support experience, education preferred. | Admin Assistant 1 Seattle, WA-98101 3-4 months Hours Per Week: 20.00 Onsite role Schedule: Onsite, Part time: Roughly 20 hours per week, 3/4 hours per day. Schedule is flexible but all working hours must be onsite. Assist with a large offsite ACCESS/file storage purge in SeaTac (scanning and shredding files) Scanning, documenting claim files Mailing/shipping letters and documents for Legal/Risk Ad hoc administrative/transactional work Nice to Haves: Experience working at a law firm or similar (i.e. legal secretary, executive admin, or an assistant to a firm) At least 6 months experience Education: AA or BA/BS Preferred

Supporting project management of RTSM systems, providing system design advice, leading cross-functional teams through system changes, and managing inspection readiness activities. | Minimum 6 years of operational experience in clinical trials within the pharmaceutical or CRO industry, with knowledge of clinical development processes, vendor management, and global clinical operations. | Title: Project Manager, RTSM / IRT Location: San Francisco, CA Duration: 12 months Duties: This position is responsible for Supporting the Project Management of RTSM including (but not limited to) the design, implementation and ongoing management of RTSM (IRT). Provide advice/recommendation to study teams regarding system design alternatives. Provide leadership and subject matter expertise for the completion of set-up activities and through lifecycle of the system. Lead the cross functional study team through changes of scope, providing technical expertise, assessment of risk, oversight of system requirements updates and user acceptance testing Lead the resolution of issues escalated by study teams as well as cross-team specific issues Define the data review requirements in collaboration with Data Management. Participate in data management oversight reviews. Ongoing management of timely query resolution. Serve as the point of contact specific to inspection readiness activities between the study team and the RTSM supplier Support the study team in close-out/deactivation of the RTSM system Skills: At least 6 years operational experience in clinical trials with a pharmaceutical company and/or a Clinical Research Organization is required Demonstrated knowledge of clinical development processes, global clinical operations, and strategic planning is required Familiarity with industry best practices for vendor management is required #TB_PH #TB_ZB

Provide operational support for HR processes including data management, process improvement, system integrations, and reporting primarily using Workday and ServiceNow. | 1-3 years HR operations experience with strong Workday skills, ability to analyze and improve HR processes, and collaborate with international HR teams. | Job Title: Hr Operations Analyst Duration: 12 months Location: US ( Remote) HRAnswers CW Global Operations Analyst We are seeking an HR Operations Analyst to join our HRA Global Operations Team! This role is not just about providing operational support to HR, we are looking for an enthusiastic problem solver who can apply their skills to constantly improve our processes and systems. Optimizing the delivery of our services is key to delighting our customer base and partners! The HRA Global Operations team is responsible for delivering reliable, high quality operational support for a wide range of key HR business processes and services across multiple channels and platforms. This is a Contingent Worker position. Qualifications: • HR Domain Knowledge with at least 1-3 years experience in an operations role • Previous Workday experience (at least 2-3 years) Previous experience completing Enterprise Interface Builders (EIBs) in Workday • Previous experience running reports in Workday • Ability to follow documented processes and procedures • Ability to document and map new processes • Ability to take the initiative on projects to ensure tasks are completed on time • Exceptional customer service skills with a continuous improvement mentality • Ability to work complex issues, attention to detail, process re-engineering • Ability to perform detailed analysis and root cause analysis on standard HR process • and technology with a view to highlight trends, issues, and designing solutions • Ability to partner with multiple HR colleagues, partners and clients internationally • Ability to use data to drive recommendations for business process, self service and systems enhancements Preferred Qualification • BA/BS Degree • Experience with ServiceNow and Sailpoint • Intermediate level skills in Microsoft Office • Intermediate level skills in G Suite • Experience in an HR Shared Services or HR Operations environment Your Day • Work within ServiceNow queue to assign and close out any Data related tickets in a timely manner • Lead various data clean-up and auditing projects, partnering with Program Leads as needed, to meet deadlines where applicable • Lead and coordinate HR efforts across multiple HR stakeholders for any entity merge entity name change projects as directed by Finance PMO. • Support the movement of data between core HR systems and downstream systems including Payroll, Equity, and Benefits, reviewing integration errors as appropriate Conduct regular HR data integrity audits and update HR systems • Ensure that all transactions are accurate and compliant with current SOX and internal control guidelines • Analyze and interpret business process issues and make recommendations to partners in relation to system updates, program / process improvements • Document and map new and current processes, as well as review them on a regular basis and make improvements. • Work with HRBPs and other internal partners to execute on any Org changes within the business and ensure all downstream impacts have been considered • Support Onboarding and Offboarding teams with any complex system & transaction issues relating to FTEs and Contingent Workers • Support Contingent Workforce program with any system requirements as needed to ensure accuracy of system data • Enter any WD transactions (20+) and determine appropriateness/efficiency of man entry versus EIB load Create EIB files, load to sandbox, test and audit data with peer load to production when complete • Run reports in Workday to meet the business needs • Any other special projects and operations improvements initiatives #TB_EN Remote About the Company: TalentBurst, Inc. For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions. Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media! Company Size: 5,000 to 9,999 employees Industry: Staffing/Employment Agencies Founded: 2002 Website: http://www.talentburst.com/

Manage tactical operations for international transportation including KPI analysis, freight forwarder support, capacity planning, and project management. | 1-3 years experience in international transportation logistics with strong data analytics skills and ability to work independently. | Regional Supply Manager Austin, TX- 78729 12+ months Hybrid (3 days onsite) 36386762 Job Summary AMR logistics is looking for an experienced Regional Supply Manager to support its international transportation. The position will work with other RSMs in tactical operations. Key Responsibilities Analyze tactical provider KPIs and Metrics and provide reports/feedback Support management of our freight forwarder providers Transportation capacity planning Tactical project management Key Qualifications 1 - 3 Years of prior experience International transportation experience Logistics and transportation knowledge Exceptional written and communication skills High level of data analytics, excel, Tableau and other analytical tools Ability to turn data into information and insights High-level attention to detail Transportation capacity planning and forecast analysis Self-starter with the ability to work independently Strong ability to solve problems A positive, enthusiastic attitude and a sincere willingness to learn from team members at all levels Must exhibit high degree of ownership and accountability Advanced analytics; i.e. Python, SQL, etc is a plus

Manage day-to-day operations of the Solution Incubation Practice, oversee workflows and tooling, communicate status to stakeholders, and coordinate cross-functional teams. | 7+ years in operations or program coordination in technology or partner ecosystems, strong project management and communication skills, experience with operational tooling like Smartsheet, Confluence, Tableau, and a bachelor's degree. | • Job Title: Project and Program Manager_CAN • Duration: 6 months • Location: Remote Canada • Job Description: Incubation Operations Manager, Partner Ecosystem Solution Development Location: Hybrid Toronto, ON or Ashburn, VA or Remote What You'll Be Doing As an Incubation Operations Manager within the Partner Ecosystem Solution Development team, you will be responsible for the successful day-to-day operation of the Solution Incubation Practice. This practice supports the joint development of partner-led solutions with strategic technology partners. You will ensure operational excellence across all incubation workflows, manage tooling and dashboards, and drive clear, consistent communication to internal stakeholders on the status and progress of solution development initiatives. This role is critical in enabling scale, transparency, and executional rigor across the partner solution lifecycle. You will work cross-functionally with Product Management, Partners & Alliances, Solution Development, Market Development and Solution Delivery to ensure alignment, visibility, and momentum across all incubation activities. Responsibilities Operational Management Own and manage the day-to-day operations of the Solution Incubation Practice. Oversee intake, triage, and tracking of new solution requests. Maintain and evolve operational processes, workflows, and documentation to support scalable solution development. Monitor and manage solution status updates, escalations, blockers, and issue resolution across the incubation lifecycle. Tooling & Systems Administer/manage and continuously improve the systems, dashboards, and tooling that support solution tracking, reporting, and stakeholder engagements. Ensure data accuracy and visibility across all incubation activities. Partner with internal teams to automate and streamline operational processes where possible. Stakeholder Communications Develop and distribute regular communications to internal stakeholders including leadership, on the status, progress, and outcomes of partner solution development. Create executive-ready reports, dashboards, and summaries that highlight key metrics, milestones, and risks. Serve as the communications lead for the Solution Incubation Practice, ensuring alignment and transparency across teams and stakeholders. Cross-Functional Collaboration Act as a central point of coordination across Product Management, Partners & Alliances, Solution Development, Market Development and Solution Delivery to ensure incubation activities are progressing smoothly. Facilitate regular syncs, reviews, and retrospectives to drive continuous improvement. Capture and synthesize feedback to inform operational enhancements and tooling updates. Qualifications 7+ years of experience in operations, program coordination, or communications within a technology, product, or partner ecosystem environment. Proven ability to manage complex workflows and cross-functional collaboration in a fast-paced environment. Strong organizational and project management skills with attention to detail. Excellent written and verbal communication skills, including experience crafting executive-level communication and reports. Experience with operational tooling (e.g. Smartsheet, Confluence, Tableau) and dashboard/reporting systems. Familiarity with partner ecosystems, solution development, or infrastructure environments is a plus. Bachelors' degree in Business, Communications, or a related field. Remote Skills: Alliance/Partner Management, Communication Skills, Continuous Improvement, Contract Management, Cross-Functional, Data Quality, Detail Oriented, Ecosystems, Leadership, Machine Tool, Market Development, Metrics, Operations Management, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Product Management, Project/Program Coordination, Project/Program Management, Reporting Dashboards, Scalable System Development, Software Administration, Support Documentation, Tableau, Technical Strategy, Writing Skills About the Company: TalentBurst, Inc. For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions. Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media! Company Size: 5,000 to 9,999 employees Industry: Staffing/Employment Agencies Founded: 2002 Website: http://www.talentburst.com/

Perform quality phlebotomy services independently in a fast-paced environment with flexible scheduling including weekends and holidays. | High school diploma or equivalent, minimum 6 months phlebotomy experience, phlebotomy certification preferred, medical assistant or paramedic training preferred, and keyboard/data entry skills. | Job: Phlebotomist I Duration: 7 Months Shift: Mon-Fri 9 am-6 pm Location: Vancouver, WA 98683 Job Description: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. • Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.* Required Education: High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience: Minimum of 6 months experience REQUIRED. One(+) year of phlebotomy experience preferred. Customer service in a retail or service environment is preferred. Keyboard/data entry experience is a must. #TB_HC About the Company: TalentBurst, Inc. For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions. Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media! Company Size: 5,000 to 9,999 employees Industry: Staffing/Employment Agencies Founded: 2002 Website: http://www.talentburst.com/