TalentBurst, Inc.

Compensation

Full Description

• Job Title: Project and Program Manager_CAN • Duration: 6 months • Location: Remote Canada • Job Description: Incubation Operations Manager, Partner Ecosystem Solution Development Location: Hybrid Toronto, ON or Ashburn, VA or Remote What You'll Be Doing As an Incubation Operations Manager within the Partner Ecosystem Solution Development team, you will be responsible for the successful day-to-day operation of the Solution Incubation Practice. This practice supports the joint development of partner-led solutions with strategic technology partners. You will ensure operational excellence across all incubation workflows, manage tooling and dashboards, and drive clear, consistent communication to internal stakeholders on the status and progress of solution development initiatives. This role is critical in enabling scale, transparency, and executional rigor across the partner solution lifecycle. You will work cross-functionally with Product Management, Partners & Alliances, Solution Development, Market Development and Solution Delivery to ensure alignment, visibility, and momentum across all incubation activities. Responsibilities Operational Management Own and manage the day-to-day operations of the Solution Incubation Practice. Oversee intake, triage, and tracking of new solution requests. Maintain and evolve operational processes, workflows, and documentation to support scalable solution development. Monitor and manage solution status updates, escalations, blockers, and issue resolution across the incubation lifecycle. Tooling & Systems Administer/manage and continuously improve the systems, dashboards, and tooling that support solution tracking, reporting, and stakeholder engagements. Ensure data accuracy and visibility across all incubation activities. Partner with internal teams to automate and streamline operational processes where possible. Stakeholder Communications Develop and distribute regular communications to internal stakeholders including leadership, on the status, progress, and outcomes of partner solution development. Create executive-ready reports, dashboards, and summaries that highlight key metrics, milestones, and risks. Serve as the communications lead for the Solution Incubation Practice, ensuring alignment and transparency across teams and stakeholders. Cross-Functional Collaboration Act as a central point of coordination across Product Management, Partners & Alliances, Solution Development, Market Development and Solution Delivery to ensure incubation activities are progressing smoothly. Facilitate regular syncs, reviews, and retrospectives to drive continuous improvement. Capture and synthesize feedback to inform operational enhancements and tooling updates. Qualifications 7+ years of experience in operations, program coordination, or communications within a technology, product, or partner ecosystem environment. Proven ability to manage complex workflows and cross-functional collaboration in a fast-paced environment. Strong organizational and project management skills with attention to detail. Excellent written and verbal communication skills, including experience crafting executive-level communication and reports. Experience with operational tooling (e.g. Smartsheet, Confluence, Tableau) and dashboard/reporting systems. Familiarity with partner ecosystems, solution development, or infrastructure environments is a plus. Bachelors' degree in Business, Communications, or a related field. Remote Skills: Alliance/Partner Management, Communication Skills, Continuous Improvement, Contract Management, Cross-Functional, Data Quality, Detail Oriented, Ecosystems, Leadership, Machine Tool, Market Development, Metrics, Operations Management, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Product Management, Project/Program Coordination, Project/Program Management, Reporting Dashboards, Scalable System Development, Software Administration, Support Documentation, Tableau, Technical Strategy, Writing Skills About the Company: TalentBurst, Inc. For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions. Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media! Company Size: 5,000 to 9,999 employees Industry: Staffing/Employment Agencies Founded: 2002 Website: http://www.talentburst.com/