Stepful

Oversee curriculum development and content delivery to drive learning outcomes. | 5+ years program management or curriculum development experience, healthcare or nursing program familiarity, instructional design experience, and strong communication skills. | About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The opportunity : We are seeking a motivated Learning Program Manager to oversee the curriculum development and content delivery of our programs as we continue to grow! As a Senior Learning Program Manager, you will play a pivotal role in driving meaningful learning outcomes for our students. This role reports into our Head of Learning. What you’ll do : Oversee content development projects, including refining existing programs and managing the successful launch of new programs Lead a team of curriculum developers and subject matter experts to support content creation efforts Establish and maintain rigorous quality control processes to ensure our educational programs consistently meet high standards of accuracy and relevance Experiment with new content modalities to enhance student learning experience, including skills lab, simulation, etc. Conduct and analyze data on program performance, learners engagement and outcomes. Use data driven insights to make informed decisions and drive program improvements What you’ll bring : 5+ years of experience in program management or curriculum development, preferably in an education-technology environment Experience in healthcare or nursing programs, and ability to break down complex technical concepts into digestible elements Experience in instructional design, preferably in an online context Thrive in a startup environment that requires scrappiness, resilience, and adaptability Strong understanding of edtech, online pedagogy and adult learners’ needs Analytical and data-driven decision making skills Strong communication skills Bonus points if : You have worked in EdTech or nursing You’ve supported adult learners online You’ve worked or led a team of curriculum developers You’ve managed end-to-end content development Interview Process : Introductory call with Talent Acquisition team member Interview with Hiring Manager Take-Home Assignment Virtual Panel Interview On-Site Panel Interview Benefits and Compensation : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Learning stipend Open vacation policy, including: The target base salary range for this opportunity is $100,000 - $130,000 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Lead end-to-end student engagement automation and communication systems to improve student progression and experience. | Build and own lifecycle engagement systems with hands-on automation tool experience and strong outcome ownership in a fast-paced environment. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most. Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. About the role This is not a traditional lifecycle marketing role and it is not a campaign-management role. You will own the end-to-end student engagement surface as a product. Students stall in predictable places (e.g. between signup and enrollment, before their first class, when momentum dips mid-program). Right now, the comms that should catch them are scattered across teams and tools, with overlap in some places and gaps in others. Your job is to turn that into one coherent engagement engine: a system that understands where a student is, decides the right next action, and runs it reliably without someone manually pushing every step. You'll do this hands-on, building directly in tools like Customer.io rather than handing specs to someone else. But the tools are the implementation detail. What we actually need is someone who owns the outcome—students moving forward with clarity and confidence—and has the judgment to design the logic, the measurement, and the guardrails behind it. This is a builder-and-owner role with real decision authority over the student comms stack. It reports into Product. If you want a mature lifecycle function with established playbooks, this isn't it. If you want to build that function, it's yours. What you'll own The end-to-end student comms surface. Every touchpoint from course enrollment through payment, onboarding, pre-class readiness, activation, and success milestones; owned as one coherent system rather than a set of disconnected sends. The decisioning logic behind next-best-action. The triggers, segmentation, branching, routing, and escalation that decide what happens for a given student based on their behavior and context, including when to send, when to route a question, and when to hand off to a human. The measurement system. How we know engagement is working: the metrics, experiments, holdouts, and goals that prove a flow moves students forward, and the discipline to kill what doesn't. The guardrails. The standards that keep automated and AI-assisted communication clear, supportive, and human. Scaled comms feel like a great admissions advisor or coach, not a chatbot. What success looks like In your first 90 days, you might: Map the existing student lifecycle end-to-end and untangle where comms currently overlap, conflict, or leave gaps. You turn the current fragmented picture into a single source of truth. Cut the redundant and competing sends that create noise across the student journey, and establish a clear logic for what fires when. Ship one measurably better flow. For example, a redesigned activation or pre-class readiness sequence with a real success metric and a holdout to prove the lift. Over time, you'll move Stepful from fragmented, team-by-team outreach to a coordinated engagement engine that scales with the business and helps every student take the next step with clarity and confidence. You may be a fit if You've built a lifecycle, growth, or engagement system that ran at scale without you manually operating every step and you can point to the outcome it drove, not just the workflows you shipped. You're energized by replacing manual processes with systems, and you build directly in automation, CRM, or workflow tools rather than only writing briefs. You can reason through a full workflow end-to-end: what triggers it, what context it needs, what logic powers it, what channel it uses, when it escalates, and how success is measured. You understand student (or user) motivation well enough to design communication that helps people act without feeling robotic, spammy, or confusing and you care about owning the outcome, not just the build. You're practical and curious about AI as a way to improve workflow design, routing, personalization, QA, and scale (not just to generate content). Helpful background (not required): hands-on experience with a lifecycle/automation platform (Customer.io, Braze, Iterable, HubSpot, Klaviyo, or similar); AI agent or support-automation tools (e.g., Decagon); SQL, APIs, webhooks, or low-code tools (Retool, Zapier, Make, n8n); and a complex-user-journey domain like edtech, healthcare, marketplace, or consumer subscription. This role is probably not for you if You prefer managing campaign calendars over building systems. Your experience is primarily top-of-funnel, brand, content, or creative marketing with limited automation or workflow-building. You prefer writing strategy or briefs but don't want to build directly in tools. You need a mature lifecycle function and fully defined processes already in place. You're excited by AI mainly for content generation, rather than for solving practical workflow problems. You're a pure technical builder who doesn't want to own messaging quality, student experience, or business outcomes. Benefits and Compensation Base compensation range: $111,000 - $160,000 Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Learning stipend Open vacation policy, including: Interview Process Step 1: Intro Call with a Talent Acquisition Partner (30 mins) Step 2: Interview with the Hiring Manager (45 mins) Step 3: Case Study (45 mins) Step 4: Onsite interview at Stepful HQ in SoHo, NYC (2 hours) Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Develop and execute product marketing strategies including messaging, positioning, launches, and sales enablement. | 7+ years B2B product marketing experience with strong messaging, positioning, launch execution, and cross-functional collaboration skills. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The Opportunity Stepful’s enterprise go-to-market motion is maturing rapidly, and we need a Product Marketing Manager who can bring rigor and clarity to how we position, launch, and enable sales around our growing portfolio of B2B products. This is a high-ownership, high-visibility role sitting at the intersection of product, sales, and marketing with direct impact on how clinical and workforce buyers understand and choose Stepful. You’ll develop a deep point of view on our buyers (CNOs, CHROs, workforce leaders, and CEOs) and translate that understanding into messaging, collateral, competitive positioning, and product-launch infrastructure that equip our sales team to win. This is a net-new role reporting to our VP of B2B Marketing. What You’ll Do Messaging & Positioning Develop a clear, research-backed point of view on the buying journey and key personas (CNOs, CHROs, Workforce leaders, CEOs) that guides messaging across every channel Audit existing messaging across the website, sales decks, one-pagers, and other collateral, and ship updated materials with cleaner, more impactful, and consistent positioning Own naming and positioning for B2B product features and components as our product suite expands Product Launches Partner with Product to build a tiered product launch process, including GTM motions for current products and upcoming launches Lead cross-functional launch coordination, ensuring Sales, Marketing, and Customer Success are enabled and aligned before every release Sales Enablement Build and maintain core sales enablement materials—battlecards, objection-handling guides, competitive positioning—that allow AEs to bring our positioning to market effectively Produce client case studies that demonstrate Stepful’s impact and give sales credible proof points for the field Thought Leadership & Competitive Intelligence Develop thought leadership that supports branding and demand generation goals Drive ongoing competitive intelligence research and keep our competitive positioning current as the market evolves What You’ll Bring 7+ years of experience in B2B product marketing, ideally at a growth-stage company A strong, well-developed point of view on what great product marketing looks like—and the ability to execute it Proven track record of owning messaging, positioning, and launch execution end-to-end Comfort working across product, sales, and marketing functions. You’re as comfortable in a sales enablement session as you are in a product roadmap review Strong analytical instincts: you use data to prioritize, validate hypotheses, and measure impact Excellent written and verbal communication. You can write a crisp one-pager and present a compelling narrative to a rigorous sales team Scrappy, ownership-oriented mindset. You don’t wait for perfect conditions to ship Bonus Points If… You have experience in HealthTech or EdTech You’ve marketed to clinical or workforce buyers (CNOs, CHROs, VP-level health system leaders) You’ve built a PMM function or practice from scratch at a growth-stage company Interview Process Introductory call with a Talent Acquisition team member Hiring Manager Interview Take-Home Assignment Virtual Panel Interview On-Site Interviews Benefits & Compensation Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Learning stipend Open vacation policy, including: The target base salary range for this opportunity is $140,000 - $170,000 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity, and other relevant business considerations. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Manage and scale operational processes for enterprise program launches and lead a small team. | 3+ years operations experience, 2+ years in B2B operations enablement, strong project management, and team leadership skills. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The Opportunity Stepful for Business (S4B) is growing fast — new programs, new modalities, new enterprise partners. Every launch is an opportunity to get it right. Every gap in our operational infrastructure is a reason we might not. As Senior Operations Manager, B2B Enablement, you'll own the systems and processes that make enterprise program launches repeatable and scalable. You'll work across apprenticeship and upskill programs, partnering with Customer Success, Product, Learning, and Engineering to design the operational foundation that lets us bring on a new client — or a new program — without reinventing the wheel every time. You'll manage two direct reports and report into our Director, Operations. What You'll Do Own new program and client launch operations. Build and run the end-to-end launch process for first-time programs at new clients and new programs at existing clients — covering launch planning, QA, cross-functional coordination, and go-live readiness. Programs you'll work across include PC-Plus, 12-week Medical Assistant, Phlebotomy, and others as we expand. Design operational infrastructure for new modalities. When we launch a new delivery model — partner-led enrollment, employer-sponsored sign-up, SSO integration, IT QA processes — you build the operational backbone that makes it work. You think through the implications before go-live, not after. Build scalable S4B ops processes. Own ongoing process design for areas like preceptor operations, admissions workflows, sponsorship management, and ops efficiency. The goal is always the same: fewer manual steps, better outcomes, more capacity for the team. Lead and develop two direct reports. Set clear goals, coach consistently, and build a team that can handle complexity with minimal escalation. Work cross-functionally. You'll need to align Product on tooling needs, coordinate with Learning on program readiness, and loop in CS and Solutions Architecture on client-facing implications. You're comfortable in all those rooms and good at getting to a shared plan. What You'll Bring 3+ years of operations or consulting experience 2+ years of building B2B operations enablement within a start-up Demonstrated experience designing and documenting operational processes — playbooks, SOPs, workflows — that stick Strong project management instincts: you track the details, manage dependencies, and keep launches on schedule Experience working cross-functionally on technical or product-adjacent projects (familiarity with SSO, IT QA, or platform integrations is a plus) Ability to manage a team while staying close to the work yourself Comfort with ambiguity — you can build structure where there isn't any Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Manage end-to-end operational success of enterprise Surgical Tech program including partner relationships and internal alignment. | 7+ years operations or program management experience with B2B focus, strong relationship management, team leadership, and ability to build standardized procedures. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The Opportunity Stepful is expanding into new allied healthcare programs, and Surgical Technology is one of our most strategic bets. We're building the enterprise infrastructure to deliver this program at scale — to health systems and employer partners who are counting on us to get it right. As Group Operations Manager, Surgical Services, you'll own the end-to-end operational success of our enterprise Surgical Tech program. That means building the playbooks our partners rely on, managing the relationships that make those programs work, and bringing together the internal teams — Customer Success, Solutions Architecture, Learning, Product & Engineering — who each have a role to play. This is a senior people manager role on a team where the work is genuinely hard and genuinely matters. What You'll Do Own the Surgical Tech enterprise program. You're responsible for how this program runs from the moment a health system signs to the moment their employees graduate and step into their roles. That includes onboarding, program delivery, partner reporting, and renewal readiness. Build enterprise playbooks. Design the operational blueprints that let us run this program consistently across multiple enterprise clients — onboarding workflows, escalation protocols, quality review frameworks, outcome reporting. These playbooks should work whether we have 3 partners or 30. Manage enterprise relationships. Serve as a senior point of contact for key enterprise partners. Understand their workforce goals, anticipate their concerns, and build the kind of trust that leads to expanded programs and long-term contracts. Align internal stakeholders. Customer Success owns the relationship. Solutions Architecture scopes the deal. Learning designs the curriculum. Product and Engineering build the tools. Your job is to make sure all of them are working toward the same outcomes for the client — and to resolve the friction when they're not. Lead and develop a team. Manage a team of operations managers and coordinators supporting the enterprise Surgical Tech program. Set clear expectations, develop your people, and build a team culture that can handle the complexity of enterprise delivery. What You'll Bring 7+ years of operations, program management, or consulting experience, with significant B2B or enterprise focus Demonstrated experience building playbooks or standardized operating procedures for complex, multi-stakeholder programs Strong external relationship management skills — you're comfortable in client-facing settings and can hold your own in a room with health system executives Track record of aligning internal cross-functional teams around a shared operational goal Experience managing and developing a team Ability to zoom out to strategy and zoom in to execution — sometimes in the same meeting Bonus points if: You have experience in healthcare workforce, clinical training, or allied health programs You've worked in a high-growth startup scaling an enterprise business You have an MBA or equivalent analytical background Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Develop and iterate on full-stack software solutions including LMS, career services, internal workforce platforms, content management, and data pipelines. | 5+ years full-stack experience with React+TypeScript frontend and backend experience in Python, Node.js, or Ruby on Rails, comfortable owning full development lifecycle. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. What you can expect to be working on: World Class Learning Experience: Develop and iterate on an advanced Learning Management System that generates outcomes! Focus on seamless UX, adaptive learning, peer-to-peer engagement, gamification and motivational mechanisms. Innovative Career Services: Empower graduates to find jobs and match our growing network of clinical partners. Apply generative AI to the job-seeking process, from resume generation to interview training. Empower the Internal Workforce: Design and maintain platforms for instructors, TAs, coaches, and operators to optimize student success. Leverage generative AI to maximize its impact on students' lives. Cutting Edge Content Management: Generate and maintain content at scale that adapts to evolving educational needs. Build the technology to create new curricula in a fraction of the time and iterate to maximize students' learning. Data Pipelines: Make data reliable and accessible to everyone at Stepful, and empower the business, learning, and operation teams at Stepful to make data-driven decisions. This job is for you if you have: 5+ years of full-stack engineering experience. Can take ownership of the whole development lifecycle (this means you are comfortable operating full-stack) Must be familiar with React+Typescript on the frontend. Familiarity with any of the following languages for the backend: Python, Node.js, Ruby on Rails Relentlessly obsess over solving complex problems with cutting-edge technology and willing to learn something new every day Find excitement in joining an early-stage company and are not afraid of building something new Bonus points if: You have previous experience in a direct-to-consumer startup, especially within EdTech/Healthcare Interview Process: Interview with a Recruiter (30 min) Technical Round (2.45 hrs): Onsite (1.5 hrs) Compensation: Senior 1 - $157,000-$208,000 Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Benefits : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Develop and iterate on advanced learning management systems and related platforms using full-stack technologies. | 10+ years full-stack engineering experience with React and TypeScript frontend and backend familiarity in Python, Node.js, or Ruby on Rails. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. What you can expect to be working on: World Class Learning Experience: Develop and iterate on an advanced Learning Management System that generates outcomes! Focus on seamless UX, adaptive learning, peer-to-peer engagement, gamification and motivational mechanisms. Innovative Career Services: Empower graduates to find jobs and match our growing network of clinical partners. Apply generative AI to the job-seeking process, from resume generation to interview training. Empower the Internal Workforce: Design and maintain platforms for instructors, TAs, coaches, and operators to optimize student success. Leverage generative AI to maximize its impact on students' lives. Cutting Edge Content Management: Generate and maintain content at scale that adapts to evolving educational needs. Build the technology to create new curricula in a fraction of the time and iterate to maximize students' learning. Data Pipelines: Make data reliable and accessible to everyone at Stepful, and empower the business, learning, and operation teams at Stepful to make data-driven decisions. This job is for you if you have: 10+ years of full-stack engineering experience. Can take ownership of the whole development lifecycle (this means you are comfortable operating full-stack) Must be familiar with React+Typescript on the frontend. Familiarity with any of the following languages for the backend: Python, Node.js, Ruby on Rails Relentlessly obsess over solving complex problems with cutting-edge technology and willing to learn something new every day Find excitement in joining an early-stage company and are not afraid of building something new Bonus points if: You have previous experience in a direct-to-consumer startup, especially within EdTech/Healthcare Interview Process: Interview with a Recruiter (30 min) Technical Round (2.45 hrs): Onsite (1.5 hrs) Compensation: Staff 1 - $188,000-$248,000 Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Benefits : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Develop and iterate on a full-stack Learning Management System and related platforms using React, TypeScript, and backend languages. | 8+ years full-stack experience with React and backend languages, ownership of development lifecycle, and eagerness to learn new technologies. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. What you can expect to be working on: World Class Learning Experience: Develop and iterate on an advanced Learning Management System that generates outcomes! Focus on seamless UX, adaptive learning, peer-to-peer engagement, gamification and motivational mechanisms. Innovative Career Services: Empower graduates to find jobs and match our growing network of clinical partners. Apply generative AI to the job-seeking process, from resume generation to interview training. Empower the Internal Workforce: Design and maintain platforms for instructors, TAs, coaches, and operators to optimize student success. Leverage generative AI to maximize its impact on students' lives. Cutting Edge Content Management: Generate and maintain content at scale that adapts to evolving educational needs. Build the technology to create new curricula in a fraction of the time and iterate to maximize students' learning. Data Pipelines: Make data reliable and accessible to everyone at Stepful, and empower the business, learning, and operation teams at Stepful to make data-driven decisions. This job is for you if you have: 8+ years of full-stack engineering experience. Can take ownership of the whole development lifecycle (this means you are comfortable operating full-stack) Must be familiar with React+Typescript on the frontend. Familiarity with any of the following languages for the backend: Python, Node.js, Ruby on Rails Relentlessly obsess over solving complex problems with cutting-edge technology and willing to learn something new every day Find excitement in joining an early-stage company and are not afraid of building something new Bonus points if: You have previous experience in a direct-to-consumer startup, especially within EdTech/Healthcare Interview Process: Interview with a Recruiter (30 min) Technical Round (2.45 hrs): Onsite (1.5 hrs) Compensation: Senior II - $172,000-$228,000 Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Benefits : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Develop and iterate on LMS and career services platforms using generative AI, design internal tools, and build scalable data pipelines. | 5+ years full-stack engineering experience with React, TypeScript, and backend languages like Python, Node.js, or Ruby on Rails. | About Stepful: Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first: We do whatever it takes for our students to succeed. Learn quickly: We test, learn with data, and iterate. Build together: We win when we rely on each other. Own it: We show up, take initiative, and show pride. What you can expect to be working on: World Class Learning Experience: Develop and iterate on an advanced Learning Management System that generates outcomes! Focus on seamless UX, adaptive learning, peer-to-peer engagement, gamification and motivational mechanisms. Innovative Career Services: Empower graduates to find jobs and match our growing network of clinical partners. Apply generative AI to the job-seeking process, from resume generation to interview training. Empower the Internal Workforce: Design and maintain platforms for instructors, TAs, coaches, and operators to optimize student success. Leverage generative AI to maximize its impact on students' lives. Cutting Edge Content Management: Generate and maintain content at scale that adapts to evolving educational needs. Build the technology to create new curricula in a fraction of the time and iterate to maximize students' learning. Data Pipelines: Make data reliable and accessible to everyone at Stepful, and empower the business, learning, and operation teams at Stepful to make data-driven decisions. This job is for you if you have: 5+ years of full-stack engineering experience. Can take ownership of the whole development lifecycle (this means you are comfortable operating full-stack) Must be familiar with React+Typescript on the frontend. Familiarity with any of the following languages for the backend: Python, Node.js, Ruby on Rails Relentlessly obsess over solving complex problems with cutting-edge technology and willing to learn something new every day Find excitement in joining an early-stage company and are not afraid of building something new Bonus points if: You have previous experience in a direct-to-consumer startup, especially within EdTech/Healthcare Interview Process: Interview with a Recruiter (30 min) Technical Round (2.45 hrs): (1) Live Full Stack Coding Exercise - You will have a choice of the following tech stack: React+Node.js (Express) React+Python (Django) React+Ruby (2) Live Coding Challenge - You will have a choice of the following language: Python Ruby JavaScript (3) Technical Interview with the Hiring Manager Onsite (1.5 hrs) Compensation: Senior 1 - $157,000-$208,000 Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Benefits: Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: Guidance of 15 days PTO annually Stepful closed the last week of December 15 work-from-anywhere days 10 public holidays observed for 2026 Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Develop and iterate on LMS and AI-driven career services, design internal platforms, and build scalable data pipelines. | 8+ years full-stack engineering experience with React, TypeScript, backend languages, and strong problem-solving skills. | About Stepful: Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first: We do whatever it takes for our students to succeed. Learn quickly: We test, learn with data, and iterate. Build together: We win when we rely on each other. Own it: We show up, take initiative, and show pride. What you can expect to be working on: World Class Learning Experience: Develop and iterate on an advanced Learning Management System that generates outcomes! Focus on seamless UX, adaptive learning, peer-to-peer engagement, gamification and motivational mechanisms. Innovative Career Services: Empower graduates to find jobs and match our growing network of clinical partners. Apply generative AI to the job-seeking process, from resume generation to interview training. Empower the Internal Workforce: Design and maintain platforms for instructors, TAs, coaches, and operators to optimize student success. Leverage generative AI to maximize its impact on students' lives. Cutting Edge Content Management: Generate and maintain content at scale that adapts to evolving educational needs. Build the technology to create new curricula in a fraction of the time and iterate to maximize students' learning. Data Pipelines: Make data reliable and accessible to everyone at Stepful, and empower the business, learning, and operation teams at Stepful to make data-driven decisions. This job is for you if you have: 8+ years of full-stack engineering experience. Can take ownership of the whole development lifecycle (this means you are comfortable operating full-stack) Must be familiar with React+Typescript on the frontend. Familiarity with any of the following languages for the backend: Python, Node.js, Ruby on Rails Relentlessly obsess over solving complex problems with cutting-edge technology and willing to learn something new every day Find excitement in joining an early-stage company and are not afraid of building something new Bonus points if: You have previous experience in a direct-to-consumer startup, especially within EdTech/Healthcare Interview Process: Interview with a Recruiter (30 min) Technical Round (2.45 hrs): (1) Live Full Stack Coding Exercise - You will have a choice of the following tech stack: React+Node.js (Express) React+Python (Django) React+Ruby (2) Live Coding Challenge - You will have a choice of the following language: Python Ruby JavaScript (3) Technical Interview with the Hiring Manager Onsite (1.5 hrs) Compensation: Senior II - $172,000-$228,000 Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Benefits: Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: Guidance of 15 days PTO annually Stepful closed the last week of December 15 work-from-anywhere days 10 public holidays observed for 2026 Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Develop and iterate on LMS and AI-powered career services platforms with scalable data pipelines. | Over 10 years full-stack experience with React, TypeScript, backend languages, and strong ownership mindset. | About Stepful: Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first: We do whatever it takes for our students to succeed. Learn quickly: We test, learn with data, and iterate. Build together: We win when we rely on each other. Own it: We show up, take initiative, and show pride. What you can expect to be working on: World Class Learning Experience: Develop and iterate on an advanced Learning Management System that generates outcomes! Focus on seamless UX, adaptive learning, peer-to-peer engagement, gamification and motivational mechanisms. Innovative Career Services: Empower graduates to find jobs and match our growing network of clinical partners. Apply generative AI to the job-seeking process, from resume generation to interview training. Empower the Internal Workforce: Design and maintain platforms for instructors, TAs, coaches, and operators to optimize student success. Leverage generative AI to maximize its impact on students' lives. Cutting Edge Content Management: Generate and maintain content at scale that adapts to evolving educational needs. Build the technology to create new curricula in a fraction of the time and iterate to maximize students' learning. Data Pipelines: Make data reliable and accessible to everyone at Stepful, and empower the business, learning, and operation teams at Stepful to make data-driven decisions. This job is for you if you have: 10+ years of full-stack engineering experience. Can take ownership of the whole development lifecycle (this means you are comfortable operating full-stack) Must be familiar with React+Typescript on the frontend. Familiarity with any of the following languages for the backend: Python, Node.js, Ruby on Rails Relentlessly obsess over solving complex problems with cutting-edge technology and willing to learn something new every day Find excitement in joining an early-stage company and are not afraid of building something new Bonus points if: You have previous experience in a direct-to-consumer startup, especially within EdTech/Healthcare Interview Process: Interview with a Recruiter (30 min) Technical Round (2.45 hrs): (1) Live Full Stack Coding Exercise - You will have a choice of the following tech stack: React+Node.js (Express) React+Python (Django) React+Ruby (2) Live Coding Challenge - You will have a choice of the following language: Python Ruby JavaScript (3) Technical Interview with the Hiring Manager Onsite (1.5 hrs) Compensation: Staff 1 - $188,000-$248,000 Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Benefits: Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: Guidance of 15 days PTO annually Stepful closed the last week of December 15 work-from-anywhere days 10 public holidays observed for 2026 Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Develop and iterate on LMS and AI-driven career services platforms with scalable content management and data pipelines. | 8+ years full-stack engineering experience with React, TypeScript, and backend languages like Python, Node.js, or Ruby on Rails. | About Stepful: Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first: We do whatever it takes for our students to succeed. Learn quickly: We test, learn with data, and iterate. Build together: We win when we rely on each other. Own it: We show up, take initiative, and show pride. What you can expect to be working on: World Class Learning Experience: Develop and iterate on an advanced Learning Management System that generates outcomes! Focus on seamless UX, adaptive learning, peer-to-peer engagement, gamification and motivational mechanisms. Innovative Career Services: Empower graduates to find jobs and match our growing network of clinical partners. Apply generative AI to the job-seeking process, from resume generation to interview training. Empower the Internal Workforce: Design and maintain platforms for instructors, TAs, coaches, and operators to optimize student success. Leverage generative AI to maximize its impact on students' lives. Cutting Edge Content Management: Generate and maintain content at scale that adapts to evolving educational needs. Build the technology to create new curricula in a fraction of the time and iterate to maximize students' learning. Data Pipelines: Make data reliable and accessible to everyone at Stepful, and empower the business, learning, and operation teams at Stepful to make data-driven decisions. This job is for you if you have: 8+ years of full-stack engineering experience. Can take ownership of the whole development lifecycle (this means you are comfortable operating full-stack) Must be familiar with React+Typescript on the frontend. Familiarity with any of the following languages for the backend: Python, Node.js, Ruby on Rails Relentlessly obsess over solving complex problems with cutting-edge technology and willing to learn something new every day Find excitement in joining an early-stage company and are not afraid of building something new Bonus points if: You have previous experience in a direct-to-consumer startup, especially within EdTech/Healthcare Interview Process: Interview with a Recruiter (30 min) Technical Round (2.45 hrs): (1) Live Full Stack Coding Exercise - You will have a choice of the following tech stack: React+Node.js (Express) React+Python (Django) React+Ruby (2) Live Coding Challenge - You will have a choice of the following language: Python Ruby JavaScript (3) Technical Interview with the Hiring Manager Onsite (1.5 hrs) Compensation: Senior II - $172,000-$228,000 Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Benefits: Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: Guidance of 15 days PTO annually Stepful closed the last week of December 15 work-from-anywhere days 10 public holidays observed for 2026 Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Lead strategic initiatives and manage teams to improve operational outcomes and customer experience. | 5+ years consulting or business operations in direct-to-consumer startup, preferably edtech or healthcare, with MBA preferred. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The opportunity : As a Senior Operations Manager, you will design and own strategic initiatives to improve our student experience and oversee a growing team of student-experience professionals. You will build processes and systems to scale our operations 10x efficiently while achieving high student and partner company outcomes. This role reports directly into our Director, Operations. What you'll do : Drive strategic initiatives to improve a large portion of the student journey from learning to job placement What you'll bring : 5+ years of consulting or business operations experience in a direct-to-consumer startup, preferably in an edtech or healthcare environment Bonus points if : You have an MBA You’ve previously worked at a startup You have experience working in healthcare Interview Process : Step 1: Introductory call with Talent Acquisition team member Step 2: Hiring Manager interview Step 3: Take-home assignment Step 4: Virtual panel interview Step 5: On-site panel interview in NYC Benefits and Compensation : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: The target base salary range for this opportunity is $140,000 - $165,000 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Own and optimize lifecycle marketing strategies across email, SMS, and in-app channels to drive engagement and retention. | 6+ years experience in lifecycle marketing with strong skills in marketing automation, data-driven strategy, and cross-functional collaboration. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The Role At Stepful, we’re transforming how people enter and grow in healthcare careers and you’ll be at the heart of that journey. As our Lifecycle Marketing Lead, you will own how we communicate with our students and clients across email, SMS, and in-app channels to drive engagement, motivation, progression, and ultimately outcomes. This is not solely a brand marketing role or performance acquisition role; it’s a product experience role. You’ll be responsible for architecting communication journeys that directly influence behavior, improve student and customer success, and drive business impact. This role is a part of our Product team, but you’ll work closely with Product, Operations, and Growth to ensure every message we send is timely, personalized, and part of a cohesive lifecycle strategy, not just a standalone campaign. If you love using storytelling, segmentation, and experimentation to solve real user problems at scale,you might be a great fit. This is a rare opportunity to shape the lifecycle engine of a rapidly scaling, mission-driven company. What You’ll Do As the Lifecycle Marketing Lead for the entire Stepful ecosystem, you will own all of the communication between the product experience and our customers. In this role, you can expect to: Own Stepful’s lifecycle marketing strategy for students and healthcare providers across email, SMS, and in-app, from strategy to execution to iteration (not just initial acquisition). Design and optimize multi-channel journeys that increase activation, engagement, retention, and completion across both our direct-to-consumer (student) and B2B (employer) products. Deepen our understanding of our core student audience (primarily early career, mobile-first learners ages 18-24) and translate their motivations and preferences into communication strategies that actually resonate. Leverage data to identify friction points and opportunities to influence behavior through lifecycle touch points. Write and QA high-impact communications with exceptional attention to detail, ensuring every message reflects our brand, drives clarity, and compels action. Collaborate closely with Product, Operations, Growth, Data, and Client Success to ensure communications support core product experiences, not compete with them. Continuously test, measure, learn, and iterate using a hypothesis-driven approach to improve lifecycle performance and communicate results clearly to stakeholders. This job is for you if: You have 6+ years of experience owning end-to-end lifecycle marketing across email, SMS, and in-app channels in a high growth environment. You have meaningful experience driving activation and renewal/retention for existing customers or users, not just new customer acquisition. You are fluent in marketing automation tools (e.g., Customer.io, HubSpot) and able to build, launch, and manage complex journeys independently. You are an exceptional writer who can tailor messaging to different personas while maintaining clarity, empathy, and persuasion. You have a strong analytical mindset - comfortable building dashboards or pulling data to inform strategy, evaluate campaign performance, and identify opportunities. You're also energized by testing and experimentation, constantly seeking ways to improve conversion, engagement, and outcomes. You have proven experience influencing product behavior and driving retention through lifecycle strategies, not just promotional campaigns. You thrive in cross-functional environments where you must balance stakeholder needs while advocating for the user and product experience. Bonus points if: You’ve worked in operations-heavy businesses where product communications play a meaningful role in driving real-world behavior. You have experience building lifecycle programs for younger or non-traditional learners (e.g., early-career, vocational, or community college populations), or similar 18-24 mobile-first audiences. You’ve helped teams go beyond acquisition by building programs that increase activation, cross-sell/upsell, renewal, or ongoing product usage. You’ve worked closely with Product teams to influence roadmaps and integrate lifecycle messaging within product experiences. You have familiarity with SQL or other analytical tools and can self-serve performance insights. You’re passionate about education, workforce development, or healthcare access and want to be part of a company making a measurable impact on people’s livelihoods. Interview Process Step 1: Intro Call with a Talent Acquisition Partner (20-30 mins) Step 2: Interview with the Hiring Manager (45 mins) Step 3: Case Study (45 mins) Step 4: Onsite interview at Stepful HQ in SoHo, NYC (2 hours) Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Lead strategic initiatives to improve student experience and scale operations in an edtech healthcare startup. | 3+ years consulting or business operations experience in a startup environment, strong analytical and leadership skills, ability to manage teams and execute strategy. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The opportunity : As an Operations Manager, you will lead strategic initiatives to improve our student experience, overseeing a growing team of student-experience professionals. You will build processes and systems to scale our operations and provide an outstanding learning experience for our new programs. This role reports directly into our Group Manager, Operations. What you'll do : Drive strategic initiatives to improve a large portion of the student journey from learning to job placement. Design and implement experiments to improve student retention, learning, and placement outcomes, identifying opportunities for improved processes and automation at scale. Optimize operations and metrics tracking for a growing team of student experience professionals, including coaches, instructors, and placement coordinators. Own end-to-end projects, including revamping processes, scoping product features, and hiring student experience professionals. Own and achieve the student success metrics, including learning outcomes, certification, placement, and satisfaction rates. Work cross-functionally with our product, learning, and engineering teams to provide visibility into students’ and student experience professionals’ feedback to help inform their product roadmaps. What you'll bring : You have 3+ years of consulting or business operations experience in a direct-to-consumer startup, preferably in an edtech or healthcare environment. You are highly analytical, can optimize metrics, and successfully develop action plans to meet business goals. You can own both strategy & execution You can motivate a team to support a large number of students You are willing to do whatever it takes to get the job done successfully You aren’t afraid to get your hands dirty You learn quickly through experimentation You thrive in a fast-paced, ambiguous environment Bonus points if : You have an MBA You worked at a startup You have taught or coordinated online courses at scale You worked in healthcare Interview Process : Step 1: Introductory call with Talent Acquisition team member Step 2: Hiring Manager interview Step 3: Take-home assignment Step 4: Virtual panel interview Step 5: On-site panel interview in NYC Benefits and Compensation : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: The target base salary range for this opportunity is $120,000 - $150,000 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Lead special projects and coordinate cross-functional teams to support growth in allied health education programs. | 7+ years operational experience in high-growth startups, strong analytical and communication skills, and ability to manage diverse stakeholders. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The opportunity : As our Senior Manager, Business Operations you will own key special projects as we scale our Allied Health portfolio. You will become a subject-matter expert and experiment with solutions that can support profitable, 10x growth in active students. In this role, you will work cross-functionally with Learning, Product, Sales, Customer Success, and other Operations teams. You will be responsible for building a key pillar of Stepful’s growth story. This role reports to our SVP, Growth. What you’ll do : Program Performance & Execution Support Cross-Functional Coordination & Alignment Stakeholder Management & Communication What you’ll bring : You have 7+ years of experience, including in an operational role at a high-growth startup You are passionate about helping students change their lives through access to education You thrive in a fast-paced, ambiguous environment You are highly analytical, taking a structured approach to breaking down complex problems You have excellent communication skills that reflect in clear and concise writing and presenting You are an expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels You are willing to do whatever it takes to get the job done successfully and maintain a high bar for execution You learn quickly through experimentation Bonus points if : You’ve worked in EdTech or HealthTech Interview Process : Introductory call with Talent Acquisition team member Interview with Hiring Manager Take-Home Assignment Virtual Panel Interview On-Site Panel Interview Benefits and Compensation : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Learning stipend Open vacation policy, including: The target base salary range for this opportunity is $165,000 - $190,000 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Lead special projects and cross-functional coordination to drive growth in allied health education programs. | 7+ years operational experience in high-growth startup, strong analytical and communication skills, ability to manage stakeholders and work in ambiguous environments. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The opportunity : As our Senior Manager, Health Strategy & Operations you will own key special projects as we scale our Allied Health portfolio. You will become a subject-matter expert and experiment with solutions that can support profitable, 10x growth in active students. In this role, you will work cross-functionally with Learning, Product, Sales, Customer Success, and other Operations teams. You will be responsible for building a key pillar of Stepful’s growth story. This role reports to our SVP, Growth. What you’ll do : Program Performance & Execution Support Cross-Functional Coordination & Alignment Stakeholder Management & Communication What you’ll bring : You have 7+ years of experience, including in an operational role at a high-growth startup You are passionate about helping students change their lives through access to education You thrive in a fast-paced, ambiguous environment You are highly analytical, taking a structured approach to breaking down complex problems You have excellent communication skills that reflect in clear and concise writing and presenting You are an expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels You are willing to do whatever it takes to get the job done successfully and maintain a high bar for execution You learn quickly through experimentation Bonus points if : You’ve worked in EdTech or HealthTech Interview Process : Introductory call with Talent Acquisition team member Interview with Hiring Manager Take-Home Assignment Virtual Panel Interview On-Site Panel Interview Benefits and Compensation : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Learning stipend Open vacation policy, including: The target base salary range for this opportunity is $165,000 - $190,000 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Lead end-to-end development and delivery of education programs including curriculum design, team leadership, and continuous improvement. | Requires 4+ years in curriculum development and instructional design, experience in EdTech or workforce training, client collaboration, and strong communication skills. | About Stepful: Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: • Care first: We do whatever it takes for our students to succeed. • Learn quickly: We test, learn with data, and iterate. • Build together: We win when we rely on each other. • Own it: We show up, take initiative, and show pride. The opportunity: We’re looking for a Senior Learning Program Manager to own the end-to-end development of our Nursing program — from designing and building curriculum to delivering and continuously improving the learning experience as we scale. In this role, you’ll be deeply involved in shaping how our programs come to life and evolve, working across teams to ensure strong learning outcomes for students while adapting thoughtfully to the needs of different partners and contexts. This role reports into the Senior Manager, Learning Programs. What you’ll do: • Own the end-to-end development and delivery of education programs, including designing and building curriculum from concept through launch, iteration, and ongoing optimization based on learner and client needs • Lead a team of curriculum developers and subject matter experts to create structured, outcomes-driven learning experiences • Collaborate with go-to-market and client-facing teams, contributing to sales conversations and helping translate program offerings into compelling, tailored solutions for partners • Engage directly with prospective and existing clients, bringing a strategic lens to conversations and helping shape programs to meet specific workforce and market needs • Adapt and customize programs thoughtfully, balancing scalability with client-specific requirements and identifying when to standardize vs. tailor • Establish and uphold a high bar for content quality, ensuring curriculum is accurate, relevant, and aligned with learning objectives • Design and experiment with new learning modalities, including skills labs, simulations, and other interactive formats • Use data to continuously improve programs, analyzing learner engagement, performance, and outcomes to inform iteration and strategic pivots What you’ll bring: • 4+ years of hands-on experience in curriculum development and instructional design, including designing and building full learning programs from concept through launch and iteration • Experience owning or leading end-to-end education programs in an EdTech, online learning, or workforce training environment • Comfort working directly with clients or external partners, with the ability to translate program offerings into clear, tailored solutions and support solutioning conversations • Experience collaborating with subject matter experts to design structured, outcomes-driven curriculum for adult learners • Strong instructional design expertise, including breaking down complex subject matter into engaging, accessible learning experiences • Analytical mindset with experience using learner data, engagement metrics, or outcomes to continuously improve programs • Strong communication skills with the ability to operate cross-functionally across product, content, and go-to-market teams • Thrive in fast-paced, startup environments requiring ownership, adaptability, and comfort with ambiguity Bonus points if: • Experience working in B2B education, enterprise learning, or client-facing program delivery • Experience partnering with product teams to design or launch new learning offerings • Basic familiarity with data tools (e.g., SQL or similar) for analyzing learner outcomes • Experience leveraging AI tools or workflows to improve content or program development efficiency Interview Process: • Introductory call with Talent Acquisition team member • Interview with Hiring Manager • Take-Home Assignment • Virtual Panel Interview • On-Site Panel Interview Benefits and Compensation: • Meaningful Equity Stake • Subsidized Medical, Dental, and Vision insurance plan options • 401(k) • FSA, HSA and commuter benefits • Learning stipend • Open vacation policy, including: • Guidance of 15 days PTO annually • Stepful closed the last week of December • 15 work-from-anywhere days • 10 public holidays observed for 2026 The target base salary range for this opportunity is $120,000 - $130,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Lead end-to-end curriculum development and manage content teams to improve healthcare education programs. | Requires 6+ years in program management or curriculum development in EdTech or healthcare, strong instructional design and data-driven decision-making skills. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The opportunity : We are seeking a motivated Senior Learning Program Manager to own and build end-to-end curriculum for our Practical Nursing program - from initial design through launch and continuous improvement. This is a hands-on role for someone who has designed full learning programs, applied instructional design principles, and led curriculum development from the ground up. As a Senior Learning Program Manager, you will play a pivotal role in driving meaningful learning outcomes for our students. This hybrid role (T, W, Th in-person) is based out of our Lower Manhattan office and will report to our Senior Manager, Learning Programs. What you’ll do : Oversee content development projects, including refining existing programs and managing the successful launch of new programs Lead a team of curriculum developers and subject matter experts to support content creation efforts Establish and maintain rigorous quality control processes to ensure our educational programs consistently meet high standards of accuracy and relevance Experiment with new content modalities to enhance student learning experience, including skills lab, simulation, etc. Conduct and analyze data on program performance, learners engagement and outcomes. Use data driven insights to make informed decisions and drive program improvements What you’ll bring : 6+ years of experience in program management or curriculum development, preferably in an education-technology environment Experience in healthcare or nursing programs, and ability to break down complex technical concepts into digestible elements Experience in instructional design, preferably in an online context Thrive in a startup environment that requires scrappiness, resilience, and adaptability Strong understanding of EdTech, online pedagogy, and adult learners’ needs Analytical and data-driven decision making skills Strong communication skills Bonus points if : You have worked in EdTech or nursing You’ve supported adult learners online You’ve worked with or led a team of curriculum developers You’ve managed end-to-end content development Interview Process : Introductory call with Talent Acquisition team member Interview with Hiring Manager Take-Home Assignment Virtual Panel Interview On-Site Panel Interview Benefits and Compensation : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Learning stipend Open vacation policy, including: The target base salary range for this opportunity is $120,000 - $130,000 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Lead and scale nursing and respiratory programs, collaborating cross-functionally to support growth and operational excellence. | 7+ years operational experience in high-growth environments with strong collaboration, analytical, and leadership skills. | About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The opportunity : As the Director of Healthcare Strategy & Operations, you will be responsible for building, maintaining and scaling our nursing and respiratory programs. You will become a subject-matter expert and experiment with solutions that can support 10x growth in active students. You will work cross-functionally with Product, Sales, Customer Success, and Operations to advance a key pillar of Stepful's growth story, and will oversee a team of Program Directors, instructors, and coordinators. This role is ideal for a strong operator who is passionate about expanding access to healthcare careers and delivering measurable student outcomes. This role reports to the Vice President, Learning, is New York-based, and involves bi-monthly travel to Missouri. What you’ll do : Own the end to end program delivery of our nursing programs, with the opportunity to expand to other degree-granting programs Develop and execute innovative initiatives and experiments to accelerate nursing enrollment, student retention, and program scale Lead the in-person operations and integration of an acquired nursing college, with a lens towards expanding remote and online delivery Collaborate regularly with our Curriculum, Product, Policy, Sales, and Customer Success teams to meet the high bar of regulators and accreditors, provide an exceptional student experience, and deliver impactful results for our healthcare provider clients. What you’ll bring : You are passionate about helping students change their lives through access to education You thrive in a fast-paced, ambiguous environment You are highly analytical, taking a structured approach to breaking down complex problems You have excellent communication skills that reflect in clear and concise writing and presenting You are an expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels You are willing to do whatever it takes to get the job done successfully and maintain a high bar for execution You learn quickly through experimentation You have 7+ years of experience, including in an operational role at a high growth startup Bonus points if : You worked in healthcare or EdTech You’ve led a team of clinicians, program directors or instructors You have experience in remote educational delivery (online teaching, virtual simulations, virtual reality etc.) Interview Process : Introductory call with Talent Acquisition team member Interview with Hiring Manager Take-Home Assignment Virtual Panel Interview On-Site Panel Interview Benefits and Compensation : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Learning stipend Open vacation policy, including: The target base salary range for this opportunity is $180,000 - $210,000 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.