5 open positions available
Handle high volume inbound calls, provide accurate information, and follow company procedures. | Must have at least 1 year of recent call center experience, good communication skills, and a HS diploma or equivalent. | Our Fortune 500 Healthcare Client in search of compassionate and seasoned Medical Customer Service Rep. to accompany their team! APPLY TODAY!!! Position: Remote Medical Customer Service Rep. Pay: $16/hr. Weekly Pay plus Benefits Paid Training!!! Equipment Provided Start Date: TBA Schedule: 8am-8pm EST. Monday through Friday. (Must be able to work ANY 8hr Shift between these hours) Responsibilities: • Handle high volume inbound calls. • Outbound calls if depending on department needs. • Provide accurate information to the patient and or the healthcare provider • Assist callers with information and status of their application • Follow a call script • Provide appropriate follow-up and next steps for caller • Provide appropriate customer service and an effortless experience to the caller • Must be able to multitask between several internal system programs • Follow company policies and procedures Job Requirements: Must have: Must have 1 year or more of recent call center environment. (NO EXCEPTIONS) • Healthcare experience is a plus but not required. • Ability to multi-task and use dual monitors • Adhere to all company required KPI'S • Quiet workstation with High-Speed Internet and Modem access REQUIRED. • Excellent verbal and written communication skills • Active listening and problem-solving ability • Basic computer proficiency (typing, data entry, navigating systems) • Strong attention to detail and accuracy • HS Diploma/Equivalent For Immediate Consideration: Please email your up-to-date resume to Rozanna.Mapp@RemX.com and mention "Remote CSR" in the email subject line.
Perform prior authorizations and insurance verifications while communicating with patients, providers, and insurance payers via phone and email. | At least 1 year recent experience in medical insurance prior authorizations, Medicare/Medicaid administration, insurance verification, and knowledge of ICD-10 or CPT codes. | RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. Looking for a new role right before the holidays? Look no further...Our Fortune 5 client is hiring for Medical Insurance Specialist with Prior-Authorizations background and Insurance verification background! This is Remote in TX! PAID weekly!!!! Position: Medical Insurance Specialist Pay: $17/hr. Weekly Pay plus Benefits Schedule: Mon-Fri between 7am-8pm CST. Location: Remote (TX) Local TX and Surrounding Area Applicants Only Equipment: Picked Up in Irving, TX Start Date: Oct/Nov 2025 Starts Job Duties include: • Prior-Authorizations (PAs) and Insurance Verification • Communicate w/ patients, providers & insurance payers via telephone & email. • Verify Patient’s Insurance Coverage. • Receive inbound and outbound calls from Patients and Insurance providers. Requirements: • Minimum of 1-year recent experience with Medical Insurance (Prior Authorization e.g.) • Experience w/ Medicare/Medicaid program administration • Insurance Verification and claim adjudication or medical billing • Experience or knowledge of ICD-10, HCPCS, or CPT is a HUGE PLUS! • Must have NO attendance issues. For Immediate Consideration Email your resume, Phone number and available times to talk to Nicholas.varela@remx.com (Mention the TX Remote IS role) Please apply online and we will review your resume and contact you. If we have not contacted you after 10 business days, you may contact us at: (602) 954-2045 or Sas.ccs@remx.com
Handle high-volume inbound and outbound calls, provide accurate information to patients and healthcare providers, and follow structured call scripts while delivering excellent customer service. | 1+ year recent call center customer service experience, basic computer skills, HS diploma or equivalent, quiet workstation with high-speed internet. | IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. Are you a hard-working individual looking for a REMOTE work from home position? Our Fortune 500 Pharmaceutical Client is looking for driven, friendly, and experienced Medical Customer Service Reps to join their growing team! This is the one for you!!! APPLY TODAY!!! Position: Remote Medical Customer Service Rep. Pay: $16/hr. | Weekly Pay + Benefits Training: Paid Training Equipment: Provided Start Date: October 2025 Schedule: 8am–10pm EST, Monday through Saturday ?? Must be able to work an 8-hour shift during these hours AND be available to work Saturdays What You’ll Do: • Handle high-volume inbound calls • Make outbound calls when needed • Provide accurate information to patients and healthcare providers • Assist callers with status updates and next steps • Follow a structured call script • Deliver excellent customer service and create a positive caller experience • Navigate multiple internal systems at once • Adhere to company policies, procedures, and KPIs Requirements: • 1+ year recent customer service experience in a call center environment (Required) • Healthcare experience is a plus but not required • Ability to multitask on dual monitors • Quiet workstation with high-speed internet and modem access (Required) • Excellent verbal/written communication, listening, and problem-solving skills • Basic computer proficiency (typing, data entry, navigation) • Strong attention to detail and accuracy • HS Diploma or equivalent For immediate consideration, please send an UPDATED resume to: khari.riles@remx.com (Subject line: Atlanta CSR)
Process and manage medical record release requests, ensure compliance with HIPAA and state laws, collaborate with clinical teams, and support EMR system operations and training. | At least 2 years of ROI and EMR experience in healthcare, knowledge of HIPAA, medical terminology, and proficiency with EMR platforms; certifications in ROI or Health Information are a plus. | RemX is looking to fill a Onsite Medical EMR Record Specialist Schedule: Monday-Friday; 8am-4:30pm Duration of Assignment: 3+ months Key Responsibilities: • Process and manage Release of Information (ROI) requests in accordance with HIPAA, state laws, and organizational policies. • Retrieve, review, and deliver medical records using EMR systems such as Epic, Cerner, or Meditech. • Ensure accurate documentation and timely response to patient, legal, insurance, and third-party requests. • Maintain strict confidentiality and security of Protected Health Information (PHI). • Audit ROI logs and EMR access reports to ensure compliance and identify discrepancies. • Collaborate with Health Information Management (HIM), IT, and clinical teams to resolve record-related issues. • Train staff on EMR navigation, ROI procedures, and data privacy best practices. • Support EMR system upgrades, testing, and implementation of new features. • Generate and analyze reports on ROI volume, turnaround times, and compliance metrics. • Participate in quality improvement initiatives to enhance ROI and EMR workflows. Qualifications : • Experience with legal and insurance-related medical record requests. • Familiarity with document imaging systems and electronic faxing tools. • Knowledge of medical terminology and clinical workflows. • Analytical skills for report generation and data interpretation. • Certification in ROI or Health Information (e.g., RHIT, CHPS, CRIS) is a plus. • Minimum 2 years of experience in ROI processing and EMR systems in a healthcare setting. • Strong understanding of HIPAA regulations and medical record confidentiality. • Proficiency in EMR systems (Epic, Cerner, Meditech, or similar platforms). Duties: • Support the front desk • Data entry • Customer service • Follow the release of information process • Provide status of medical records • Send medical records to appropriate party The professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Answer inbound calls to assist patients with prescription benefits, verify insurance and patient information, and provide excellent customer service according to federal healthcare guidelines. | At least 1 year of recent call center experience, ability to pick up equipment in Irving, TX, HS diploma or equivalent, quiet workstation with wired internet, and strong communication skills. | Fortune 500 Pharmaceutical Company is looking for motivated and seasoned Call Center Representatives who would love to work in the comfort of their home! IMPORTANT: • RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. • RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. APPLY NOW!!! Position: Remote Healthcare Call Center Rep Pay: $16/hr. Weekly Pay plus Benefits Schedule: 8am-10pm EST. M-Fri. (8hr Shift between these hours) Equipment Provided. MUST LIVE IN/NEAR IRVING, TX!!! Job Details: • Working with carriers to ensure coverage of medication on behalf of the patient • Provide excellent customer service and patient support. • Verify insurance and patient information. • Answer inbound calls and assist patients with their concerns regarding their prescription benefits. • Gathering and reviewing patient billing and medical information. • Operating according to the guidelines of the Federal Health Care Program. Job Qualifications: Must have 1 year or more of recent call center experience. (NO EXCEPTIONS) • Must be able to pick up equipment in Irving, TX. • Healthcare experience is a plus but not required. • Great written and verbal skills. • No time off allowed the first 90 days. • Ability to multi-task and use of dual monitors. • Great work attitude and willingness to help others • HS Diploma/Equivalent • Quiet workstation with High-Speed Internet and wired Modem connection REQUIRED. • Mobile hot spots are not accepted For immediate consideration please email an up-to-date resume to RozAnna.Mapp@remx.com and mention (IRVING - Call Center CSR) As part of our identity verification process, we’ll conduct a video interview and take a screenshot of you holding your photo ID (with your consent). This image will be securely stored and used for ID verification during training.
Create tailored applications specifically for RemX with our AI-powered resume builder
Get Started for Free