RemX

Lead and coach a customer service team, handle escalations, oversee workflows, and coordinate with vendors. | Requires 5+ years of customer service leadership or 10+ years in customer-facing roles with increasing responsibility, retail leadership experience preferred, proficiency in MS Office, and ability to travel. | Customer Service Manager Greenville, SC | On-Site | Direct Hire $55,000–$75,000 + Full Benefits Retail Managers — This Is NOT a Store Role If you’ve managed a retail team, handled customer escalations, coached employees, and kept operations running smoothly — this role will feel familiar without the sales floor, late nights, or constant customer foot traffic. We’re hiring a Customer Service Manager to lead an internal customer service team supporting orders, vendors, and deliveries. This is a stable, professional environment where your leadership skills matter more than selling. Retail leaders from home improvement, building materials, or specialty retail tend to thrive here. What You’ll Be Doing • Lead and coach a customer service team (similar to running a store department) • Set expectations, manage performance, and ensure service standards are met • Handle escalated customer issues and resolve them efficiently • Oversee daily workflows to ensure accuracy in orders, invoices, and transactions • Train new hires and cross-train team members on systems and procedures • Partner with sales, purchasing, and vendors to keep orders and deliveries on track • Identify process gaps and implement improvements Vendor & Operations Support • Create and manage work orders • Release and track orders through vendor portals • Maintain organized job files and documentation • Coordinate delivery schedules and resolve shortages or damages • Communicate directly with vendors to keep projects moving What We’re Looking For • 5+ years of customer service leadership or 10+ years in customer-facing roles with increasing responsibility • Retail leadership background strongly preferred (Assistant Manager, Store Manager, Department Manager) • Experience handling escalations and enforcing processes • Comfortable using Outlook, Word, Excel, and learning new systems • Ability to travel up to 25% Why Retail Managers Like This Role • No sales floor • No late nights or retail hours • Stable schedule • Leadership-focused, not sales-driven • Professional environment with long-term growth Compensation & Benefits • $55,000–$75,000 salary (based on experience) • Medical, Dental, Vision, Life Insurance • Retirement plan • Paid Time Off

Prepare and verify import documentation, ensure compliance with customs regulations, and coordinate shipment clearance. | Minimum 1 year experience in customs entry or import logistics, knowledge of CBP regulations, ACE/ABI systems, and proficiency in Microsoft Office. | Temp to hire opportunity with a global leader in integrated logistics, connecting and simplifying supply chains across more than 130 countries. With a strong focus on innovation, sustainability, and customer solutions, we support the movement of goods worldwide through ocean, land, and air logistics services. Entry Writer – Logistics / Customs Brokerage - EXPERIENCE REQUIRED Location: Charlotte, NC Schedule: 7AM-4PM, M-F About the Role: We are seeking an experienced Entry Writer to join our import logistics team. The ideal candidate will have a strong understanding of U.S. Customs procedures, import regulations, and documentation requirements. This position plays a critical role in ensuring timely and compliant import clearance for our clients while maintaining a high standard of accuracy and customer service. Key Responsibilities: • Prepare and file import entries through the Automated Broker Interface (ABI) in compliance with U.S. Customs and Border Protection (CBP) regulations. • Review and verify documentation such as commercial invoices, packing lists, and bills of lading for completeness and accuracy. • Communicate with importers, carriers, and government agencies to ensure smooth and timely shipment clearance. • Maintain accurate records and ensure compliance with customs laws, trade programs, and partner government agency requirements (FDA, USDA, EPA, etc.). • Track and monitor shipment progress to ensure on-time delivery and provide regular updates to clients. Qualifications: • 1+ years of experience in customs entry writing, import operations, or related logistics role. • Working knowledge of CBP regulations, HTS classification, and import documentation. • Experience with ACE/ABI systems and customs brokerage software (e.g., Descartes, WiseTech, Magaya, or similar). • Proficient in Microsoft Office Suite (Excel, Outlook, Word). • Strong attention to detail, analytical thinking, and problem-solving skills. • Excellent written and verbal communication. • Ability to multitask and prioritize in a fast-paced environment.

Perform prior authorizations and insurance verifications while communicating with patients, providers, and insurance payers via phone and email. | At least 1 year recent experience in medical insurance prior authorizations, Medicare/Medicaid administration, insurance verification, and knowledge of ICD-10 or CPT codes. | RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. Looking for a new role right before the holidays? Look no further...Our Fortune 5 client is hiring for Medical Insurance Specialist with Prior-Authorizations background and Insurance verification background! This is Remote in TX! PAID weekly!!!! Position: Medical Insurance Specialist Pay: $17/hr. Weekly Pay plus Benefits Schedule: Mon-Fri between 7am-8pm CST. Location: Remote (TX) Local TX and Surrounding Area Applicants Only Equipment: Picked Up in Irving, TX Start Date: Oct/Nov 2025 Starts Job Duties include: • Prior-Authorizations (PAs) and Insurance Verification • Communicate w/ patients, providers & insurance payers via telephone & email. • Verify Patient’s Insurance Coverage. • Receive inbound and outbound calls from Patients and Insurance providers. Requirements: • Minimum of 1-year recent experience with Medical Insurance (Prior Authorization e.g.) • Experience w/ Medicare/Medicaid program administration • Insurance Verification and claim adjudication or medical billing • Experience or knowledge of ICD-10, HCPCS, or CPT is a HUGE PLUS! • Must have NO attendance issues. For Immediate Consideration Email your resume, Phone number and available times to talk to Nicholas.varela@remx.com (Mention the TX Remote IS role) Please apply online and we will review your resume and contact you. If we have not contacted you after 10 business days, you may contact us at: (602) 954-2045 or Sas.ccs@remx.com

Handle high-volume inbound and outbound calls, provide accurate information to patients and healthcare providers, and follow structured call scripts while delivering excellent customer service. | 1+ year recent call center customer service experience, basic computer skills, HS diploma or equivalent, quiet workstation with high-speed internet. | IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. Are you a hard-working individual looking for a REMOTE work from home position? Our Fortune 500 Pharmaceutical Client is looking for driven, friendly, and experienced Medical Customer Service Reps to join their growing team! This is the one for you!!! APPLY TODAY!!! Position: Remote Medical Customer Service Rep. Pay: $16/hr. | Weekly Pay + Benefits Training: Paid Training Equipment: Provided Start Date: October 2025 Schedule: 8am–10pm EST, Monday through Saturday ?? Must be able to work an 8-hour shift during these hours AND be available to work Saturdays What You’ll Do: • Handle high-volume inbound calls • Make outbound calls when needed • Provide accurate information to patients and healthcare providers • Assist callers with status updates and next steps • Follow a structured call script • Deliver excellent customer service and create a positive caller experience • Navigate multiple internal systems at once • Adhere to company policies, procedures, and KPIs Requirements: • 1+ year recent customer service experience in a call center environment (Required) • Healthcare experience is a plus but not required • Ability to multitask on dual monitors • Quiet workstation with high-speed internet and modem access (Required) • Excellent verbal/written communication, listening, and problem-solving skills • Basic computer proficiency (typing, data entry, navigation) • Strong attention to detail and accuracy • HS Diploma or equivalent For immediate consideration, please send an UPDATED resume to: khari.riles@remx.com (Subject line: Atlanta CSR)

Process and manage medical record release requests, ensure compliance with HIPAA and state laws, collaborate with clinical teams, and support EMR system operations and training. | At least 2 years of ROI and EMR experience in healthcare, knowledge of HIPAA, medical terminology, and proficiency with EMR platforms; certifications in ROI or Health Information are a plus. | RemX is looking to fill a Onsite Medical EMR Record Specialist Schedule: Monday-Friday; 8am-4:30pm Duration of Assignment: 3+ months Key Responsibilities: • Process and manage Release of Information (ROI) requests in accordance with HIPAA, state laws, and organizational policies. • Retrieve, review, and deliver medical records using EMR systems such as Epic, Cerner, or Meditech. • Ensure accurate documentation and timely response to patient, legal, insurance, and third-party requests. • Maintain strict confidentiality and security of Protected Health Information (PHI). • Audit ROI logs and EMR access reports to ensure compliance and identify discrepancies. • Collaborate with Health Information Management (HIM), IT, and clinical teams to resolve record-related issues. • Train staff on EMR navigation, ROI procedures, and data privacy best practices. • Support EMR system upgrades, testing, and implementation of new features. • Generate and analyze reports on ROI volume, turnaround times, and compliance metrics. • Participate in quality improvement initiatives to enhance ROI and EMR workflows. Qualifications : • Experience with legal and insurance-related medical record requests. • Familiarity with document imaging systems and electronic faxing tools. • Knowledge of medical terminology and clinical workflows. • Analytical skills for report generation and data interpretation. • Certification in ROI or Health Information (e.g., RHIT, CHPS, CRIS) is a plus. • Minimum 2 years of experience in ROI processing and EMR systems in a healthcare setting. • Strong understanding of HIPAA regulations and medical record confidentiality. • Proficiency in EMR systems (Epic, Cerner, Meditech, or similar platforms). Duties: • Support the front desk • Data entry • Customer service • Follow the release of information process • Provide status of medical records • Send medical records to appropriate party The professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Answer inbound calls to assist patients with prescription benefits, verify insurance and patient information, and provide excellent customer service according to federal healthcare guidelines. | At least 1 year of recent call center experience, ability to pick up equipment in Irving, TX, HS diploma or equivalent, quiet workstation with wired internet, and strong communication skills. | Fortune 500 Pharmaceutical Company is looking for motivated and seasoned Call Center Representatives who would love to work in the comfort of their home! IMPORTANT: • RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. • RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. APPLY NOW!!! Position: Remote Healthcare Call Center Rep Pay: $16/hr. Weekly Pay plus Benefits Schedule: 8am-10pm EST. M-Fri. (8hr Shift between these hours) Equipment Provided. MUST LIVE IN/NEAR IRVING, TX!!! Job Details: • Working with carriers to ensure coverage of medication on behalf of the patient • Provide excellent customer service and patient support. • Verify insurance and patient information. • Answer inbound calls and assist patients with their concerns regarding their prescription benefits. • Gathering and reviewing patient billing and medical information. • Operating according to the guidelines of the Federal Health Care Program. Job Qualifications: Must have 1 year or more of recent call center experience. (NO EXCEPTIONS) • Must be able to pick up equipment in Irving, TX. • Healthcare experience is a plus but not required. • Great written and verbal skills. • No time off allowed the first 90 days. • Ability to multi-task and use of dual monitors. • Great work attitude and willingness to help others • HS Diploma/Equivalent • Quiet workstation with High-Speed Internet and wired Modem connection REQUIRED. • Mobile hot spots are not accepted For immediate consideration please email an up-to-date resume to RozAnna.Mapp@remx.com and mention (IRVING - Call Center CSR) As part of our identity verification process, we’ll conduct a video interview and take a screenshot of you holding your photo ID (with your consent). This image will be securely stored and used for ID verification during training.