Palo Alto Networks

As an MDR Analyst, you will detect and respond to cyber incidents affecting customers' internal business. You will own the incident lifecycle from outbreak to full remediation. | The ideal candidate should have over 1 year of experience in a multi-tiered SOC/IR environment and familiarity with attack trends and vectors. Certifications such as CEH or CompTIA CYSA+ and hands-on experience with Cortex XSOAR or Cortex XDR are advantageous. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career This position is a Shift Position (Saturday / Sunday shifts are expected to be part of the role). Shift time consists of US time, EMEA time and APAC time. We are seeking a driven problem solver to join our Unit 42 MDR team. Our team is responsible for customers internal security monitoring, threat hunting and incident response. As a MDR Analyst, we will rely on you to detect and respond to cyber incidents facing customers’ internal business. The ideal candidate is a quick learner and good communicator who will be able to follow established processes for analyzing threat alerts that fire from our Cortex XDR. The candidate should be a creative thinker who takes pride in solving tough problems. Your Impact Join a new emerging team who is going to be part of Palo Alto’s Unit 42, Working closely with global customers providing the best security in the market Own an incident lifecycle from outbreak to full remediation Provide critical feedback to the different product, research and engineering and threat hunting teams to help improve the products for the entire Palo Alto Networks’ customer base Work closely with Security Research, Threat Intelligence and Threat Hunting teams to remediate and detect new emerging threats Qualifications Your Experience 1+ years of experience in a multi tiered SOC/IR is a must Experienced with Technologies such as EDR, SIEM, SOAR, FW A well established familiarity with attack trends and vectors Excellent written and oral communication skills in English Some degree of Malware Analysis - An advantage CEH / CompTIA CYSA+ certifications - An advantage Hands-on experience with Cortex XSOAR or Cortex XDR - An advantage Additional Information The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you’re looking for a career with access to the brightest minds in cybersecurity, you’ve found it. We have a hunger for researching, hunting out the world’s newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between . The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. #LI-DP4 Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

As an MDR Analyst, you will detect and respond to cyber incidents affecting customers' internal business. You will own the incident lifecycle from outbreak to full remediation. | The ideal candidate should have over 1 year of experience in a multi-tiered SOC/IR environment and familiarity with attack trends and vectors. Certifications such as CEH or CompTIA CYSA+ and hands-on experience with Cortex XSOAR or Cortex XDR are advantageous. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career This position is a Shift Position (Saturday / Sunday shifts are expected to be part of the role). Shift time consists of US time, EMEA time and APAC time. We are seeking a driven problem solver to join our Unit 42 MDR team. Our team is responsible for customers internal security monitoring, threat hunting and incident response. As a MDR Analyst, we will rely on you to detect and respond to cyber incidents facing customers’ internal business. The ideal candidate is a quick learner and good communicator who will be able to follow established processes for analyzing threat alerts that fire from our Cortex XDR. The candidate should be a creative thinker who takes pride in solving tough problems. Your Impact Join a new emerging team who is going to be part of Palo Alto’s Unit 42, Working closely with global customers providing the best security in the market Own an incident lifecycle from outbreak to full remediation Provide critical feedback to the different product, research and engineering and threat hunting teams to help improve the products for the entire Palo Alto Networks’ customer base Work closely with Security Research, Threat Intelligence and Threat Hunting teams to remediate and detect new emerging threats Qualifications Your Experience 1+ years of experience in a multi tiered SOC/IR is a must Experienced with Technologies such as EDR, SIEM, SOAR, FW A well established familiarity with attack trends and vectors Excellent written and oral communication skills in English Some degree of Malware Analysis - An advantage CEH / CompTIA CYSA+ certifications - An advantage Hands-on experience with Cortex XSOAR or Cortex XDR - An advantage Additional Information The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you’re looking for a career with access to the brightest minds in cybersecurity, you’ve found it. We have a hunger for researching, hunting out the world’s newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between . The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. #LI-DP4 Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

As a Customer Focus Analyst, you will support investigations and incident triage while onboarding customers and managing ongoing communications. You will ensure clarity and satisfaction in customer interactions regarding cybersecurity incidents and threats. | Candidates should have at least 1 year of experience in a customer-facing cybersecurity role and hands-on experience with relevant tools. Strong communication skills and familiarity with incident reporting are also required. | Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you’re looking for a career with access to the brightest minds in cybersecurity, you’ve found it. We have a hunger for researching, hunting out the world’s newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42’s Managed Detection and Response (MDR) service is growing fast — and we’re building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you’ll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You’ll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance Support onboarding activities for new customers Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations Collaborate with MDR analysts to ensure the customer’s technical questions about incidents or threats are fully addressed Own the customer communication lifecycle during ongoing incidents — ensure timely updates, clarity, and alignment on next steps Help drive consistency and quality in how incidents and threat intelligence are communicated externally Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support — must, Tier 1/2 SOC analyst experience Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR Strong customer communication skills — verbal and written — with the ability to explain complex technical details clearly Experience reviewing, drafting, or presenting incident reports and security findings Familiarity with Cortex XDR or Cortex XSOAR Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Manage customer onboarding, adoption, satisfaction, and advocacy to drive product adoption, renewals, and upsell opportunities while collaborating cross-functionally and providing high-touch customer service. | 5+ years in customer success or project management, strong consulting and project management skills, ability to build trusted advisor relationships, and preferably experience in AI cybersecurity or enterprise software. | This a Full Remote job, the offer is available from: United States, California (USA) Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career As a member of the AIRS team, you will be one of the next members of a growing team that is responsible for the successful adoption of purchased AIRS offerings and driving the increased up-sell of additional services/products. We are looking for experienced customer success professionals (ideally with AI cybersecurity domain expertise) who want to make an impact in a fast-paced, high-growth environment. Your Impact • Ensure customers are maximizing their return on investment by owning the customer’s on-boarding, adoption, satisfaction and advocacy across a portfolio of customers • Provide high touch and white glove customer service starting with outreach after the deal is closed and setting expectations for the onboarding journey. • Drive adoption - Understand the customers requirements and timelines and build a project plan to track milestones. • Conduct onboarding reviews to ensure customers are satisfied with the service and the support they are receiving. • Proactively identify up-sell and renewal opportunities and grow revenue • Develop a trusted advisor relationship with customer stakeholders, executive sponsors and partners to drive cybersecurity solution adoption to ensure they are leveraging the solution to achieve full business value. • Be the first line of defense in solving customer support requests, and coordinating and prioritizing timely resolutions with consulting teams and become a Subject Matter expert over time. • Ensure continual communication with customers on AIRS messaging, current and offerings updates, events, and main points of contact. • Works closely with the product team to ensure customer feature requests are prioritized and product feedback is provided to the correct product owners. • Develop an understanding of business challenges faced by customers and common objectives to appropriately map services and associated business benefits to address their needs. • Serve as a customer advocate in influencing service and product roadmap and improvements. • Partner closely with sales and consulting teams to develop account strategies. • Manage performance metrics CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement. • Capture and nurture CISO and execute relationships to influence the recurring strategic spend. Qualifications Your Experience • 5 or more years of experience in Customer Success / Project Management. • Previous experience building / optimizing a customer journey in a fast paced environment where requirements are constantly changing. • Understands Palo Alto resources and knows when to bring leadership, management, and other teams to customer calls. • Strong consulting and project management skills and a history of proven results working as a trusted advisor to drive business value for customers. • Proven track record of managing customers as escalations, balancing customer expectations, and negotiating successful resolutions. • Desire to partner and work cross-functionally with with Sales, Operations, and Consulting teams • Previous experience within AI Cybersecurity or enterprise software company preferred • Flexibility for travel Additional Information The Team Our Customer Success team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new solution offerings, transitioning from old solutions to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $98000 - $158500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. This offer from "Palo Alto Networks" has been enriched by Jobgether.com and got a 79% flex score.

Monitor and respond to cybersecurity incidents using Cortex XDR, manage incident lifecycle, collaborate with threat intelligence teams, and improve security products. | At least 1 year SOC/IR experience, familiarity with EDR, SIEM, SOAR, firewalls, attack trends, good communication skills, and preferably malware analysis and relevant certifications. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career This position is a Shift Position (Saturday / Sunday shifts are expected to be part of the role). Shift time consists of US time, EMEA time and APAC time. We are seeking a driven problem solver to join our Unit 42 MDR team. Our team is responsible for customers internal security monitoring, threat hunting and incident response. As a MDR Analyst, we will rely on you to detect and respond to cyber incidents facing customers’ internal business. The ideal candidate is a quick learner and good communicator who will be able to follow established processes for analyzing threat alerts that fire from our Cortex XDR. The candidate should be a creative thinker who takes pride in solving tough problems. Your Impact • Join a new emerging team who is going to be part of Palo Alto’s Unit 42, Working closely with global customers providing the best security in the market • Own an incident lifecycle from outbreak to full remediation • Provide critical feedback to the different product, research and engineering and threat hunting teams to help improve the products for the entire Palo Alto Networks’ customer base • Work closely with Security Research, Threat Intelligence and Threat Hunting teams to remediate and detect new emerging threats Qualifications Your Experience • 1+ years of experience in a multi tiered SOC/IR is a must • Experienced with Technologies such as EDR, SIEM, SOAR, FW • A well established familiarity with attack trends and vectors • Excellent written and oral communication skills in English • Some degree of Malware Analysis - An advantage • CEH / CompTIA CYSA+ certifications - An advantage • Hands-on experience with Cortex XSOAR or Cortex XDR - An advantage Additional Information The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you’re looking for a career with access to the brightest minds in cybersecurity, you’ve found it. We have a hunger for researching, hunting out the world’s newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between . The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Provide technical enablement and support for TAC teams, develop training and tools, and collaborate with engineering and product teams to improve product supportability and customer experience. | 7+ years in technical support roles with experience in Kubernetes, scripting, public cloud technologies, and strong communication skills. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The team is an exciting crossroads between Support/TAC (Technical Assistance Center) and Engineering. The team is empowered to drive decisions and to be the thought leaders within the Global Customer Services organization at Palo Alto Networks. On any given day members of the team may work with new products and software very early in the new product lifecycle, provide training, assist a support engineer with a customer issue, replicate a complex issue in our lab or help improve features for supportability and usability. We are a relatively small global team and will only consider the top people from a support or engineering background. You are a good candidate if you are excellent at working with many cross-functional teams such as developers, product management, sales and also customers. In particular, you will be engaging with Cortex Cloud-The code to cloud to SOC platform that secures apps from code to runtime. (More information about Cortex Cloud can be found Here) Your Impact • Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year • Ownership of critical issues. This doesn't always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates • New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests • Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs • Develop tools for TAC - For better visibility and troubleshooting • Filling in the gaps. Sometimes there are opportunities to "catch" a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security Qualifications Your Experience • Experience: 7+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..) • Experience as an Enablement Engineer or an Escalations Engineer is a plus • Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..). • Excellent written and verbal communication skills • Scripting skills (JS/Python/Powershell) • Strong proficiency in both Linux and Windows operating systems • Kubernetes implementation and troubleshooting experience is required • Experience training internal technical teams is a plus Additional Information The Team Our Technical Support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

As a Customer Focus Analyst, you will act as the front line of communication between MDR analysts and customers, supporting investigations and incident triage. You will help onboard customers, answer technical questions, and manage ongoing communications to ensure clarity and satisfaction. | Candidates should have at least 1 year of experience in a customer-facing cybersecurity role and hands-on experience with tools like EDR, SIEM, SOAR, or XDR. Strong communication skills and familiarity with Cortex XDR or Cortex XSOAR are also required. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career Unit 42’s Managed Detection and Response (MDR) service is growing fast — and we’re building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you’ll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You’ll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Your Impact Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance Support onboarding activities for new customers Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations Collaborate with MDR analysts to ensure the customer’s technical questions about incidents or threats are fully addressed Own the customer communication lifecycle during ongoing incidents — ensure timely updates, clarity, and alignment on next steps Help drive consistency and quality in how incidents and threat intelligence are communicated externally Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Your Experience 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support — must, Tier 1/2 SOC analyst experience Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR Strong customer communication skills — verbal and written — with the ability to explain complex technical details clearly Experience reviewing, drafting, or presenting incident reports and security findings Familiarity with Cortex XDR or Cortex XSOAR Experience onboarding new security services or clients Additional Information The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you’re looking for a career with access to the brightest minds in cybersecurity, you’ve found it. We have a hunger for researching, hunting out the world’s newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104,500 - $169,100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Act as technical lead for Managed XSIAM customers, driving onboarding, adoption, and success while collaborating with SOC and product teams to tailor services. | 5+ years in customer success or security-related roles with strong understanding of XDR, SIEM, SOAR, and excellent communication skills. | Job Description: • The Managed XSIAM Service Tech Lead acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. • You’ll combine deep product expertise with a consultative approach to guide customers through their security journey—translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment. • You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer’s environment, ensuring seamless delivery and exceptional customer experience. Requirements: • 5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments) • Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding • Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments • Excellent communication skills—able to explain complex security concepts clearly to both technical and non-technical audiences • Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs • Deep curiosity and a growth mindset—comfortable learning and adapting to evolving technologies and detection methodologies • Bachelor’s degree in Computer Science, Information Security, or a related field Benefits: • Employee benefits may include restricted stock units and a bonus

The role involves enabling TAC teams through training and support, as well as owning critical technical issues and collaborating with engineering. Additionally, the engineer will contribute to new product development and improve supportability and usability requirements. | Candidates should have over 7 years of experience in support roles, particularly with large global customers, and possess strong technical skills in scripting and cloud technologies. Experience with Kubernetes and training internal teams is also beneficial. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The team is an exciting crossroads between Support/TAC (Technical Assistance Center) and Engineering. The team is empowered to drive decisions and to be the thought leaders within the Global Customer Services organization at Palo Alto Networks. On any given day members of the team may work with new products and software very early in the new product lifecycle, provide training, assist a support engineer with a customer issue, replicate a complex issue in our lab or help improve features for supportability and usability. We are a relatively small global team and will only consider the top people from a support or engineering background. You are a good candidate if you are excellent at working with many cross-functional teams such as developers, product management, sales and also customers. In particular, you will be engaging with Cortex Cloud–The code to cloud to SOC platform that secures apps from code to runtime. (More information about Cortex Cloud can be found Here) Your Impact Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year Ownership of critical issues. This doesn’t always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs Develop tools for TAC – For better visibility and troubleshooting Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security Qualifications Your Experience Experience: 7+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..) Experience as an Enablement Engineer or an Escalations Engineer is a plus Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..). Excellent written and verbal communication skills Scripting skills (JS/Python/Powershell) Strong proficiency in both Linux and Windows operating systems Kubernetes implementation and troubleshooting experience is required Experience training internal technical teams is a plus Additional Information The Team Our Technical Support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign — it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised — in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Quality-assure sales collateral, create and improve processes using LLMs, produce public-ready collateral, and develop tools to enhance team efficiency. | Senior-level experience in technical writing and editing, quality assurance of collateral, mentoring, proficiency with Acrolinx and content management systems, familiarity with cloud and networking, and project management tools. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are seeking an experienced and innovative Knowledge Architect to join the Worldwide Shared Services (WWSS) organization. In this role, you will help us build and quality-assure sales collateral. Your Impact • You will quality-assure sales collateral such as reference architecture guides, user guides, web sites, slidedecks, illustrations, and so on. • You will create processes and tools for using LLMs as a collateral-multiplier, e.g., modifying existing documents for different audiences. • You will create processes and tools for using LLMs to extend quality assurance to materials that currently receive none. • You will produce public-ready collateral. • You will help build tools to aid in the creation and distribution of the collateral. • You will propose and develop improvements to team efficiencies. Qualifications Your Experience • Problem Solving and Communication • Expertise in synthesizing technical information and communicating it to disparate audiences • Expertise in quality assurance of collateral, including deeming it fit for public consumption • Expertise in mentoring peers and refining their communication skills • Expertise in technical writing or editing • Expertise in acting upon customer feedback • Strong analytical and problem-solving skills • Technical Experience • Expertise with using Acrolinx • Proficiency in content management systems • Familiarity with cloud-computing concepts and administration • Familiarity with networking fundamentals • Workload Management • Experience in using project management and problem-resolution tools, such as Asana and Jira • Familiarity with CI/CD workflows • Palo Alto Networks Cybersecurity Apprentice and Cybersecurity Practitioner certifications are a plus Additional Information The Team The WWSS team is dedicated to empowering Palo Alto Networks’ go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Lead strategic direction and architectural design of GTM and partner ecosystem applications with a focus on AI-driven process transformation and cross-functional leadership. | 15+ years in partner applications and data with 10+ years people leadership, strong platform business and enterprise application knowledge, AI/ML expertise, and experience managing large teams and complex workflows. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Your Career We are seeking a visionary and hands-on Sr Director, GTM and CX to lead the strategic direction and architectural design of our Go-To-Market (GTM), with a strong emphasis on a process/data -first mindset. This role reports to the SVP of IT Applications.First principles-based thinking will be crucial for dissecting complex challenges and architecting innovative solutions.The ideal candidate is a deep functional expert with a passion for innovation and a proven track record in leveraging data and applications across GTM and Partner ecosystems. You will be instrumental in reimagining our Ecosystem processes through a data and AI-first lens. Your Impact In this role, you will contribute a deep knowledge of product development strategy to align teams around a vision that unlocks value and scales for dynamic Go-to-Market teams across the customer lifecycle. You will translate strategic foresight into actionable plans, using strong analytical skills to influence cross-functional teams and drive the product vision for Salesforce and our go-to-market systems. This position requires both strategic thinking for future growth and tactical execution for short-term goals.You will be responsible for data quality across the Ecosystem process workflow and will bring in guardrails to ensure the right processes are in place to capture the right dataKey responsibilities include: • Strategic Vision & Roadmap: Defining and driving the strategic direction, vision, and priorities for AI applications and features for Ecosystem applications. This involves orchestrating a multi-year AI product roadmap in partnership with executive leadership, development teams, and business stakeholders. • Product Lifecycle Management: Managing the full product lifecycle—from ideation through launch and ongoing enhancements—by collaborating closely with cross-functional teams. This includes balancing the delivery of new AI features with enhancement requests based on customer feedback, usability insights, and market trends. • System Process Architecture: Lead with Process driven architecture in the Ecosystem application process.Responsible for reducing friction while transforming the data logic and capture at the source. • Define and Execute Partner Applications Strategy: Develop and implement strategies for the Applications ecosystem, ensuring alignment with overall business objectives and market opportunities. • Manage Partner Technical Integrations and Relationships: Foster strong product-level relationships with partners, potentially establishing joint innovation roadmaps and ensuring their needs are prioritized.Accountable to drive frictionless partner experience • Data-Driven Innovation: Driving clear, data-driven, and first-principle thinking on process mapping to influence areas of automation using AI and the latest digital workflows. This includes hands-on experience with data and segmentation for different routes to market to inform strategy. You will reimagine the support process, unconstrained by current limitations, using data insights to reshape it for the future. • Process Transformation: Leading and executing transformations in Pre-Sales, Partner, and Support processes. This includes hands-on involvement with lead-to-opportunity processes and applications, with the ability to redesign the architecture and functional process. • Cross-Functional Leadership: Leading cross-functional team meetings, aligning engineering, data science, UX, and GTM,CX business partners on IT application product priorities. You will partner with stakeholders, operations, and the AI COE to define and drive strategic direction, vision, and priorities for applications. • AI/ML & GenAI Expertise: Staying current with AI/ML and GenAI trends and technologies, identifying opportunities for integration into product development processes and experiences. Your Experience • 15+ years of experience in Partner applications and data, with focus in driving Ecosystems integrations, partner relationships and 10+ years of experience as a people leader . • Strong understanding of platform businesses, partners, and enterprise application architecture • Executive presence with the ability to influence and advise senior leaders both internally and externally • Experience working with large GSIs, technology alliances, or partner-led solutions • Demonstrates a strong grasp of platform business models, partners and enterprise application architecture. • Experience with Commerce, Sales, Marketing, CX systems and processes and solving complex workflows and designs that are seamlessly integrated into the Ecosystem. • Experience in driving data-driven decisions within Growth/Sales organizations. • Excellent communication skills, problem-solving, conflict resolution management, active listening, time management, and interpersonal skills. • Ability to thrive in a fast-paced environment with a strong foundational understanding of enterprise applications and processes. • AI Exploration & Implementation: Demonstrated experience or a strong, tangible curiosity in exploring and implementing AI use cases. Prior experience with Generative AI, predictive modeling, or leveraging AI in the software development lifecycle is highly preferred. • Highly collaborative team player comfortable working in a matrix organization. • Strategic Business Acumen: Ability to think strategically and effectively communicate with and influence stakeholders at all levels, translating complex business problems into applications/feature releases. • People Management: Led large teams • Education & Certifications: Bachelor’s or Master’s degree in Computer Science, Mathematics, or Business. The Team You will be part of a growing, passionate, and dynamic team with the opportunity to work on challenging and exciting projects centered on one of the world’s most significant mission statements. We strive to be the most people-centric company, constantly working to make your experience amazing and empowering you to break boundaries of what the workplace can be. This is a unique opportunity to lead transformative initiatives that will drive efficiency, innovation, and cultural change across a large, global sales organization. You will be at the forefront of integrating advanced technologies into our sales processes, positioning the company for long-term success while delivering meaningful value to customers and stakeholders alike. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $252000 - $346500/Yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes

The role focuses on relationship management to achieve measurable results in increased revenue and market share through the execution of unique business plans with partners. It involves managing strategic partners and driving key sales initiatives to support business goals. | Candidates should have over 5 years of experience in channel management and a strong understanding of channel operating models. They must demonstrate excellent communication skills and a consistent track record in leading complex sales situations. | Our MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Who We AreWe take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!Job DescriptionYour CareerYou will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each potential. This segment is channel reliant sales motion and will require focus on specific channel plays.  You’ll be measured primarily on the joint business executed with each partner. You’ll be working within all levels of partner organizations and possess a commitment that focuses on developing partnerships based on the long term, “outcome where everybody wins” strategy. Your ImpactDevelop and execute channel strategy to to support territory geo supporting mix of sales segmentsManagement of strategic group of partners Territory plans driving all aspects key sales initiatives to support business goals Partner relationship to maximize growth opportunities and ensuring the partner is well-positioned to deliver successful customer implementations and recommendationsWork well in a team environment to ensure partner and customer satisfactionDesign a compelling value proposition that inspires partners to promote our solutions Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignmentLead regular business performance and relationship reviews with senior management and various stakeholders Build and maintain the activity of performance reports and activity dashboardsQualificationsYour Experience 5+ years of experience in channel management supporting the mixed sales segment territoriesUnderstanding of channel operating models Knowledge of sales, marketing, and solution developmentDemonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skillsConsistent track record of leading complex sales situations through negotiation and conflict resolutionAdditional InformationThe TeamThe channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with the ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products.Compensation DisclosureThe compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $225000/YR - $309000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement:  This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so.  If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Drive sales of Palo Alto Networks SASE portfolio across Western US enterprise accounts, exceed quota, provide thought leadership, and collaborate with cross-functional teams. | 5+ years of field or technical sales experience selling SASE or SD-WAN, above quota sales performance, knowledge of network security appliances, routing and switching, strong communication skills, and ability to travel extensively. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career SASE is a significant source of revenue and growth at Palo Alto Networks. As a SASE Specialist, you drive the sale of the Palo Alto Networks SASE portfolio in the Western Region of the US - to include Prisma Access, Prisma SD-Wan and Next Gen CASB across a broad geographic territory of Enterprise accounts. Additionally, you work with a variety of other teams to execute the overall SASE Go-to-Market plan, providing thought leadership and enabling scale. You’re motivated by the desire to solve critical security challenges facing our customers. You are required to exceed your quota, obtain/maintain subject matter expertise, create/update detailed written plans, and regularly present to a variety of audiences (large and small, live and virtual). This is a unique opportunity for a closer with a strategic mindset to take a highly functioning business to the next level. This is not just a career – it’s a meaningful challenge that impacts our lives in the digital age. Your Impact • Ability to work in partnership with your respective geography’s leadership to engage the SASE portfolio to customers, partners, and colleagues • Perform high-level sales planning, leading to accurate forecasting of the business • Build a fundamental understanding of security threats, solutions, security tools or network technologies • Bring to bear all cross-functional resources to achieve your quota. • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services • Conduct in-person sessions, webinars and learning materials that can be consumed by the appropriate audience • Identify cross-selling and up-selling opportunities within accounts • Educate customers and partners on the modern network security landscape • Establish relationships with and sell through channel partners • Travel 50% + throughout the Western US, and to company-wide meetings Qualifications Your Experience • 5+ years of field or technical sales selling SASE or SD-WAN for a multinational organization • Above quota sales experience in a high-tempo culture • Experience selling network infrastructure-based security appliances including, but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches, SD-WAN • Practical experience working with routing and switching products that will be installed adjacent to our appliances • Strong communication and presentation skills, both written and verbally • Experience working with Channel partners and understanding of a channel centric go to market approach • Excellent time management skills, and work with high levels of autonomy and self-direction Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $256000 - $352000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Drive data-informed strategy and operational excellence for global MSSP programs by leading analytics, program design, and cross-functional collaboration to improve partner success and business growth. | 5+ years managing data-driven global programs with advanced Power BI/Tableau skills, strong analytical and communication abilities, preferably with cybersecurity or SaaS experience and familiarity with IT integrations and AI tools. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The Worldwide Strategic Data Analyst, MSSP, drives data-informed strategy, operational excellence, and measurable growth across Palo Alto Networks’ global Managed Security Service Provider (MSSP) ecosystem—one of the company’s fastest-growing routes to market. This role combines advanced analytics, strategic program design, and cross-functional collaboration to turn complex data into business intelligence that speeds up decision-making, improves efficiency, and boosts partner success. Join a fast-moving, forward-thinking team that challenges convention and turns ideas into impact, helping shape how Palo Alto Networks expands its MSSP business through data, automation, and innovation. Your Impact Data Strategy & Intelligence • Develop and manage a comprehensive global MSSP data intelligence framework that consolidates financial, operational, and partner performance metrics. • Lead predictive modeling and visualization initiatives to identify growth opportunities and profitability drivers. • Apply first-principles thinking and hypothesis-driven analysis to break down complex challenges and create practical, high-impact solutions. • Lead AI-driven initiatives that improve automation, simplify reporting, and uncover new growth opportunities. • Conduct global MSSP discount and rebate analysis to ensure financial alignment and profitability. • Design, manage, and optimize incentive programs to boost partner adoption and platform consumption. • Collaborate with Finance, RevOps, Partner Operations, and Partner Programs to assess incentive ROI and recommend data-driven improvements. Program Leadership & Execution • Design and operationalize global MSSP programs and initiatives aligned with the Partner Program strategy. • Serve as the business owner for IT development, integrations, enhancements, and BRD documentation for MSSP operations and initiatives - including Salesforce, Tableau, Google Sheets/Excel, BigQuery, and other data-driven platforms. • Lead governance, compliance, and ongoing improvement across enablement, reporting, and automation workflows. • Support IT and Learning & Enablement initiatives to improve tool integration, data flow, and reporting. • Oversee cross-functional timelines, deliverables, and dependencies to ensure consistent and measurable execution across IT, Finance, RevOps, and Enablement teams. • Collaborate with RevOps and Finance to improve forecasting accuracy, revenue attribution, and performance reporting. • Support executive business reviews (QBRs) and ad-hoc analytics by providing data storytelling and insights that lead to measurable outcomes. Qualifications Your Experience • Proven success in managing data-driven global programs with measurable business impact. • Advanced proficiency in data visualization tools like Power BI and Tableau, along with strong analytical skills modeling. • Strong statistical and problem-solving abilities with the skill to convert complex data into insights for executives. • Exceptional communication and leadership skills in cross-functional, global settings. Preferred Experience • 5+ years of experience in cybersecurity, SaaS, or partner program strategy at a global scale. • Familiarity with indirect channel models and cybersecurity platforms (SASE, SOC, SIEM, MDR, XDR). • Background in management consulting (Bain, McKinsey, BCG, or similar) or finance, with a focus on data-driven strategy and large-scale business operations transformation. • Exposure to large-scale IT integrations and BRD development. • Experience with AI tools (e.g., ChatGPT, Gemini, or similar) to enhance data analysis, automation, and content generation efficiency. • MBA or advanced degree in Business, Data Analytics, or a related field. Additional Information The Team This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $120,000 - $193,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Drive data-informed strategy and operational excellence for global MSSP programs through advanced analytics, program design, and cross-team collaboration. | 5+ years in cybersecurity or SaaS partner program strategy with advanced data visualization, statistical skills, leadership experience, and familiarity with cybersecurity platforms. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The Worldwide Strategic Data Analyst, MSSP, drives data-informed strategy, operational excellence, and measurable growth across Palo Alto Networks’ global Managed Security Service Provider (MSSP) ecosystem—one of the company’s fastest-growing routes to market. This role combines advanced analytics, strategic program design, and cross-functional collaboration to turn complex data into business intelligence that speeds up decision-making, improves efficiency, and boosts partner success. Join a fast-moving, forward-thinking team that challenges convention and turns ideas into impact, helping shape how Palo Alto Networks expands its MSSP business through data, automation, and innovation. Your Impact Data Strategy & Intelligence Develop and manage a comprehensive global MSSP data intelligence framework that consolidates financial, operational, and partner performance metrics. Lead predictive modeling and visualization initiatives to identify growth opportunities and profitability drivers. Apply first-principles thinking and hypothesis-driven analysis to break down complex challenges and create practical, high-impact solutions. Lead AI-driven initiatives that improve automation, simplify reporting, and uncover new growth opportunities. Conduct global MSSP discount and rebate analysis to ensure financial alignment and profitability. Design, manage, and optimize incentive programs to boost partner adoption and platform consumption. Collaborate with Finance, RevOps, Partner Operations, and Partner Programs to assess incentive ROI and recommend data-driven improvements. Program Leadership & Execution Design and operationalize global MSSP programs and initiatives aligned with the Partner Program strategy. Serve as the business owner for IT development, integrations, enhancements, and BRD documentation for MSSP operations and initiatives - including Salesforce, Tableau, Google Sheets/Excel, BigQuery, and other data-driven platforms. Lead governance, compliance, and ongoing improvement across enablement, reporting, and automation workflows. Support IT and Learning & Enablement initiatives to improve tool integration, data flow, and reporting. Oversee cross-functional timelines, deliverables, and dependencies to ensure consistent and measurable execution across IT, Finance, RevOps, and Enablement teams. Collaborate with RevOps and Finance to improve forecasting accuracy, revenue attribution, and performance reporting. Support executive business reviews (QBRs) and ad-hoc analytics by providing data storytelling and insights that lead to measurable outcomes. Qualifications Your Experience Proven success in managing data-driven global programs with measurable business impact. Advanced proficiency in data visualization tools like Power BI and Tableau, along with strong analytical skills modeling. Strong statistical and problem-solving abilities with the skill to convert complex data into insights for executives. Exceptional communication and leadership skills in cross-functional, global settings. Preferred Experience 5+ years of experience in cybersecurity, SaaS, or partner program strategy at a global scale. Familiarity with indirect channel models and cybersecurity platforms (SASE, SOC, SIEM, MDR, XDR). Background in management consulting (Bain, McKinsey, BCG, or similar) or finance, with a focus on data-driven strategy and large-scale business operations transformation. Exposure to large-scale IT integrations and BRD development. Experience with AI tools (e.g., ChatGPT, Gemini, or similar) to enhance data analysis, automation, and content generation efficiency. MBA or advanced degree in Business, Data Analytics, or a related field. Additional Information The Team This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $120,000 - $193,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Lead and execute complex deployments of Prisma Access Browser, manage customer engagements, troubleshoot escalations, and provide expert technical guidance. | 8+ years in senior technical consulting roles with deep networking and security expertise, experience with IdP integrations, cloud security, and strong communication skills. | Your Career As a Senior Professional Services Consultant (PSC) at Palo Alto Networks, you will be a pivotal technical expert, spearheading the successful deployment and initial configuration of our Prisma Access Browser (PAB) solution for customers. This is a highly impactful, hands-on role where you will directly translate customer security requirements into a fully operational and optimized cloud-delivered browser security solution. Working closely with customers, solution consultants, and project managers, you will implement PAB according to best practices and customer-specific needs. Beyond just deployment, you will be a proactive driver, navigating complex environments, anticipating roadblocks, and accelerating our customers' journey to a Zero Trust architecture. If you thrive on technical challenges, leading complex deployments, and being the face of strategic, results-driven implementation, this is your next career move. You will solidify customer partnerships with Palo Alto Networks by ensuring they successfully adopt and maximize the value of PAB. Your Impact • Proactively Drive Technical Deployment: Execute the complete technical lifecycle of PAB implementation, including secure tenant setup and complex Identity Provider (IdP) integrations. Take ownership of the deployment timeline, proactively managing and overcoming any customer hesitations or delays to ensure rapid time-to-value. • Translate Strategy to Security Policy: Convert customer business and security designs into practical, effective PAB configurations, focusing on access controls, data loss prevention (DLP) rules, and web security policies. • Drive Adoption: Guide customers through the secure and large-scale deployment of the PAB extension/client to end-user devices using various enterprise deployment methods (e.g., GPO, MDM). • Be a Proactive Technical Advisor: Serve as the go-to expert for PAB best practices, advanced feature utilization, and performance tuning, actively monitoring environments to pre-emptively identify, recommend, and resolve potential issues or areas for security posture improvement. • Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution. • Document and Transfer Knowledge: Create high-quality, customer-specific "as-built" documentation and deliver comprehensive operational training and knowledge transfer to customer administrators. • Advocate for the Customer: Capture and translate valuable field feedback into actionable feature requests, serving as a critical internal voice for product improvement and development. • Maintain expert-level understanding of Prisma Access Browser: Stay updated on latest product releases, security trends, and industry best practices. Actively participate in relevant training and certification programs to maintain technical proficiency. Your Experience • 8+ years of experience required in a hands-on, technical, customer-facing role such as Professional Services Consultant, Technical Account Manager, or Senior Sales Engineer. • Proven track record of proactive engagement; the ability to take initiative to push customers toward successful deployment, manage project risks, and navigate organizational challenges or pushback to maintain project velocity. • Expert-level knowledge of core networking concepts (TCP/IP, DNS, HTTP/S) and enterprise security principles (Zero Trust, SASE, Firewall, Proxy, VPN). • Demonstrated ability to independently lead and execute complex technical projects in customer environments, driving deployment to successful completion. • Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis). • Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical and non-technical stakeholders. • Experience with Identity and Access Management (IAM) and authentication protocols, specifically integrating solutions with IdPs like Azure AD or Okta using SAML 2.0. • Familiarity with cloud and SaaS security architecture and the challenges associated with securing modern applications and browsers. • Knowledge of Prisma Access deployment, architecture, and traffic flows. Preferred • Basic knowledge of enterprise endpoint management tools (e.g., Microsoft Intune, Jamf, SCCM) and software deployment methodologies. • Relevant industry certifications such as Palo Alto Networks (PCNSA, PCNSE), CISSP, or cloud-specific security certifications. • Basic scripting ability (e.g., PowerShell, Python) for automation or data manipulation. The Team Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign — it evolves. As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $140000 - $192500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Drive and manage complex sales cycles targeting enterprise-wide deployments of Palo Alto Networks security platform within the Air Force sector. | Requires experience selling complex SaaS/networking/security solutions, deep knowledge of U.S. DoD or related agencies, channel partner management skills, and active security clearance. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Regional Sales Manager - Air Force is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. You’ll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go-getter mentality to win business and market share by actively displacing competing technologies. Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio. Your Impact • As a Named Account Manager - Air Force, you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer • Bring your experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors • Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments • Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks • Engage a programmatic approach to demand to generate, develop, and expand your territory • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account. • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services • Travel as necessary within your territory, and to company-wide meetings Qualifications Your Experience • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security context • Experience cultivating mutually beneficial relationships with our channel partners to bring channel-centric go-to-market approach for our customers • Have and able to lead all aspects of the sales cycle with the ability to uncover, qualifying, developing, and closing new, white-space territories and accounts • Deep knowledge of the (U.S. DOD and/or intelligence community/or Civilian Agencies) • Possess a successful track record selling complex-solutions • Excellent time management skills, and work with high levels of autonomy and self-direction • Highly competitive, ramp quickly, extremely adaptive, and pride yourself on exceeding production goals • Active security clearance Additional Information The Team Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing sales person – you’re just looking for something more substantial and challenging as your next step. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $255000 - $351000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Provide technical leadership and solution guidance in customers' security transformation journeys, build strategic account plans, deliver technical presentations, and drive customer adoption of Palo Alto Networks cybersecurity solutions. | 6+ years experience in pre-sales/sales engineering with skills in networking, network security, cybersecurity, cloud security, or related areas, ability to influence stakeholders, deliver technical presentations, and experience with complex sales cycles. | Our Mission At Palo Alto Networks®, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. We're changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Job Description Your Career The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer's security transformation journey. You will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer's cybersecurity partner of choice. Your Impact • Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by: • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions • Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers • Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions • Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities • Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner • Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events • Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap Qualifications Your Experience • 6+ years experience in pre-sales/sales engineering • Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE. • Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal • Creating and delivering technical presentations, workshops, or technical validation engagements • Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions • Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred • This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position. • Proficient in English Additional Information The Team Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to transform their security architectures. You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success, with everyone pitching in to assist when it comes to solutions, selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life. Our Commitment We're trailblazers who dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000/YR - $273000/YR The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Lead cross-functional teams to build value-based business cases for cybersecurity investments and drive executive-level consensus and sales strategy. | 12+ years in management consulting or technology with expertise in business transformation, financial modeling, cybersecurity knowledge, and executive influence. | Your Career In this Director Business Value Consulting role, you will build value-based business-cases for cybersecurity investment, by leading cross-functional teams composed of customer-executives, sales team, solution consultants, and other functional groups. You will have the opportunity to excel in areas of sales strategy, consultative discovery, and engagement execution including business analysis, problem solving, program management, executive communication and consensus building. Your Impact • Support the sales process by providing expertise in value-based selling • Contribute to team thought leadership by synthesizing experiences into reusable content and frameworks • Develop and deliver value-focused training and workshops for customers • Elevate the value function internally, influencing field sales strategies for key accounts • Lead cross-functional, multi-department engagement teams with our partners, customers, and senior Palo Alto Networks experts from sales, pre-sales, consulting, and solution architecture—working to shape and drive cybersecurity and digital transformation capabilities • Coach team members by leveraging consulting expertise to identify C-level strategic issues, assess process capabilities, and develop business cases for IT and security transformation • Create industry-specific and Palo Alto Networks solution-based value selling tools, programs, and initiatives for sales, alliances, and marketing teams • Support value-selling training initiatives across the sales ecosystem Your Experience • 12+ years of experience, preferably with a top management consulting firm or technology company, focusing on business transformation • Expertise in building business cases with in-depth financial analysis and ROI/TCO modeling • Strong executive presence and situational awareness, with a proven track record of influencing C-suite leaders to drive key business decisions • Proven ability to foster accountability and build consensus across teams and customers, driving operational excellence and ensuring high-quality deliverables • Exceptional problem-solving skills, applying consulting frameworks and methodologies, while offering creative solutions to drive executive decisions • Ability to quickly adapt and contribute to projects across various industries, including IT and OT challenges in cybersecurity, business applications, and systems • Experience in Cyber Risk Assessment, Cybersecurity, and Cloud Sales & Strategy are highly desirable • MBA or equivalent military experience preferred • Palo Alto Networks Cybersecurity Apprentice and Cybersecurity Practitioner certifications certifications are strongly encouraged The Team Business Value Consulting is a strategic, consultative team that engages with Fortune 1000 and public sector customers to build and deliver strategic business justification as their cybersecurity partner. You will have the opportunity to excel in areas of sales strategy, consultative discovery, and engagement execution including business analysis, problem solving, program management, executive communication and consensus building. The Worldwide Shared Services org is dedicated to empowering Palo Alto Networks’ go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. We are committed to fostering an environment where our team members can thrive, creating a culture of collaboration and knowledge sharing to drive collective growth and success. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $270000/YR - $315000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Lead technical security transformation initiatives, develop and present technical solutions, build customer relationships, and collaborate cross-functionally to drive adoption of Palo Alto Networks security platforms. | 6+ years in pre-sales/sales engineering with expertise in network security or cybersecurity, experience delivering security solutions, strong stakeholder influence skills, and ability to conduct technical presentations and workshops. | Description: • Provide technical leadership, expertise and guidance in customer security transformation journeys • Define technical solutions that secure customer business imperatives and ensure value realization • Evangelize PANW industry leadership in on-prem, cloud, and security operations services • Meet and exceed sales quotas by building and implementing strategic, technical account plans targeting cross-platform solutions • Position, demonstrate and create high level designs across the PANW portfolio • Drive customer adoption of the Palo Alto Networks Platform • Build customer relationships to improve productivity, operational efficiency, and security efficacy • Conduct discovery to articulate technical, operational, and commercial imperatives • Work closely with Professional Services, Customer Success and Specialist teams for implementation and adoption • Deliver effective presentations, customer-specific demos, technical engagements and workshops • Lead technical validation efforts to ensure technical win • Drive cross-functional collaboration and orchestrate supporting resources • Promote end-to-end solutions including PANW and partner professional services • Understand competitive landscape and differentiate PANW's leadership Requirements: • 6+ years experience in pre-sales/sales engineering • Skilled in at least one: Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint, or SASE • Experience in delivering cybersecurity solutions preferred • Influencing and gaining buy-in from key stakeholders; prior pre-sales role ideal • Creating and delivering technical presentations, workshops, or technical validation engagements • Experience selling, designing, implementing, or managing Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies • Partnering with Customer Support functions to ensure successful implementation and adoption • Experience in complex sales with long sales processes and multiple buying centers preferred • Field sales position where travel requirements may be required • Proficient in English Benefits: • FLEXWORK, our approach to how we work (flexible work arrangements) • Employees can work remotely • The offered compensation may also include restricted stock units • The offered compensation may also include a bonus • Benefits to learning (professional development) • A description of our employee benefits may be found here • Reasonable accommodations for qualified individuals with a disability