20 open positions available
Drive revenue expansion by managing complex sales cycles and creating solutions for large clients. | Experience in SaaS architectures, consultative sales, technical aptitude, and full sales cycle management. | Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Career The Strategic Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. You’re responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio. Your Impact You will own revenue expansion within Palo Alto Networks’ largest clients You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer Your consultative selling experience will identify business challenges and create solutions for our customers Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions Create clear goals and complete accurate forecasting through developing a detailed territory plan Leverage prospect stories to create a compelling value proposition with insights into value for that specific account Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services Travel as necessary within your territory, and to company-wide meetings Qualifications Your Experience Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques Technical aptitude for understanding how technology products and solutions solve business problems Identifies problems, reviews data, determines the root causes, and provides scalable solutions Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes Excellent time management skills, and work with high levels of autonomy and self-direction Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $264,000.00 - $363,000.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license. Please use this form to provide us with information that will help direct your request and find your data in all of our systems
Analyze competitive landscape and influence product roadmap through structured analytic techniques, focusing on cybersecurity products. | 8+ years in cybersecurity CI, product management, or sales engineering, with mastery of structured analytic techniques and understanding of security product deployment. | Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Career As the Principal for Competitive Intelligence within the Cortex Product Management organization, you are the strategic link between the competitive landscape and our product roadmap. You don't just report on the market; you influence what we build. By applying Structured Analytic Techniques (SATs) to technical competitive data, you will provide the "Inconvenient Truths" that challenge our product assumptions. You will be responsible for ensuring that Cortex doesn't just match competitor features, but maintains a structural architectural advantage that is validated by evidence and field reality. Your Impact • Use SATs (like Alternative Futures Analysis) to identify upcoming competitor pivots, ensuring the Cortex roadmap accounts for "next-gen" threats before they materialize in the field. • Ownership of SIEM portfolio, acting as the direct liaison and influencer to the Product Management organization. You will translate deep research results into Product Requirement Documents (PRDs), prioritize feature gaps based on competitive urgency, and present key takeaways to senior leaders. • Partner with the Enablement Lead to turn strategic product insights into "Kill" campaigns. When the competition launches a new capability, you define our immediate product-level counter-narrative. • Perform deep-dive assessments into competitor telemetry, data ingestion, and AI logic to identify where PANW has a "Technical Moat" and where we are at risk of commoditization. • Go beyond CRM data to conduct "post-mortem analysis" deep dives on significant losses, delivering actionable product feedback to Engineering and PM leadership to remove technical friction in the sales cycle. Qualifications Your Experience • 8+ years in CI, Product Management, or Sales Engineering within the Cybersecurity space (XDR, SIEM, or SOC automation). • Mastery of Structured Analytic Techniques. You must be able to move beyond "feature checklists" to produce high-nuance analysis that can withstand questioning from senior Product and Engineering leaders. • You can read a technical spec and understand the downstream implications for a SOC Analyst. You aren't just looking at the UI; you are looking at the architecture. • A core requirement for this team. You must be comfortable telling Product Leaders where their product is failing against the competition and backing it up with evidence. • Proven mastery in distilling high-density technical data and complex market signals into concise, high-impact "Bottom Line Up Front" (BLUF) briefings. (You must demonstrate the ability to strip away technical noise to deliver clear, actionable recommendations that direct-influence Product and Executive decision-making.) • Experience facilitating "Red Team" sessions for product launches to identify how competitors will likely attack our new features. Preferred Qualifications • Prior experience as a PM or TMM is a significant plus, as you will need to speak the language of engineering trade-offs. • Experience in ACH (Analysis of Competing Hypotheses) or other formal intelligence frameworks used to evaluate technical claims. • Deep familiarity with how security products are actually deployed and used in a 24/7 SOC environment. • CI Certification like CIP or similar. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $159,000.00 - $255,000.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Lead cross-functional collaboration and define product strategy to deliver customer-focused cybersecurity solutions. | Requires extensive cybersecurity product management experience, especially in Vulnerability Management or Endpoint Security, with strong leadership and communication skills. | Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Career We’re seeking a strategic and execution-driven Sr. Product Manager to shape and elevate our product experience in the Vulnerability Management team. You will define new features, own core product areas, and lead cross-functional collaboration to deliver customer-focused solutions. The ideal candidate brings deep experience in Endpoint (EDR/XDR), Vulnerability Management, or Cloud Security, and is equally comfortable in technical discussions and customer-facing presentations. Your Impact • Define and communicate the product strategy and roadmap, ensuring alignment with business goals and market trends. • Translate customer needs and technical considerations into clear business and functional requirements. • Partner with UX to craft intuitive user experiences, focusing on workflows and dashboards that drive engagement. • Collaborate with engineering, design, and GTM teams throughout the product lifecycle to deliver high-quality releases. • Prioritize product initiatives based on customer insights, business value, and technical feasibility. • Lead go-to-market readiness by working closely with Product Marketing, Sales, and Customer Success teams. • Serve as the voice of the customer by validating features, testing builds, and guiding post-launch iterations. • Act as a product evangelist, articulating the product vision and competitive differentiators to stakeholders, partners, and customers. Qualifications Your Experience • Bachelor's degree with 8 years of experience or Master's degree with 6 years of experience or PhD with 3 years of experience. • Extensive experience in Cybersecurity, specifically in Vulnerability Management, Endpoint Security, or Cloud Security (CNAPP, CSPM). • At least 4 years of direct experience in a Product Management role. • Proven ability to translate business requirements into scalable product deliverables in partnership with engineering teams. • BS/MS in Computer Science, Engineering, a related technical or business discipline, or equivalent practical/military experience. • Demonstrated success collaborating with cross-functional stakeholders to deliver high-impact outcomes. • Hands-on experience managing day-to-day product delivery operations, with leadership in complex project execution being a plus. • Strong written and verbal communication skills, with experience delivering compelling presentations. • Proficiency in data-driven decision-making and a highly organized approach to information gathering. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $148,700.00 - $240,525.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes
Drive complex sales cycles and develop customer solutions in a cybersecurity context. | Experience in SaaS-based architectures, complex solution sales, and technical aptitude for cybersecurity or networking. | Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Career The Named Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio. Your Impact You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer Your consultative selling experience will identify business challenges and create solutions for prospects and our customers Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions Create clear goals and complete accurate forecasting through developing a detailed territory plan Leverage prospect stories to create a compelling value proposition with insights into value for that specific account Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services Travel as necessary within your territory, and to company-wide meetings Qualifications Your Experience Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques Technical aptitude for understanding how technology products and solutions solve business problems Identifies problems, reviews data, determines the root causes, and provides scalable solutions Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes Excellent time management skills, and work with high levels of autonomy and self-direction Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $264,000.00 - $363,000.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.
Own the product lifecycle for network security management platform, including strategy, requirements, and collaboration with cross-functional teams. | Extensive experience in enterprise product management, especially in networking, security, or related domains, with a proven track record of launching SaaS products. | Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary As a Product Manager for our SaaS network security management platform, you will own the product lifecycle from concept to launch. Your core mission is to deeply understand customer problems, define a product vision that simplifies security operations, and collaborate with cross-functional teams to deliver innovative solutions. You will drive the product roadmap for our Data Lake services, ensuring our offerings meet critical market demands and enhance the daily operations of Network Security Administrators. Key Responsibilities Develop and maintain the product strategy and roadmap for the Strata Logging Service, defining short-term and long-term goals aligned with business objectives. Act as the voice of the customer, intimately understanding their use cases and collaborating with customers and sales teams to gather and prioritize requirements for new features. Own the product vision and requirements for data ingestion, processing, storage, and platform scaling, balancing priorities based on customer feedback, market trends, and cloud cost optimization. Collaborate effectively with UX, engineering, and other product teams, translating requirements into actionable user stories and development plans to deliver high-quality, differentiated solutions. Proactively work with internal stakeholders to ensure comprehensive log collection and visibility for new products and features. Partner with product marketing to develop compelling messaging, impactful sales tools, and marketing content to support go-to-market efforts. Engage with customers, partners, and sales engineering teams to gather feedback, evangelize the product, and support pre-sales and post-sales activities. Define and analyze key performance indicators (KPIs) to track product success, making data-driven decisions to identify areas for improvement and optimization. Qualifications Required Qualifications BS/MS in a technical field or equivalent military experience required. 10+ years of product management experience in an enterprise technology setting. Demonstrated experience in one or more of the following domains: Networking, Network Management, Network Security, or Next-Generation Firewalls. Proven analytical and problem-solving skills with the ability to translate complex technical concepts into clear product requirements. Excellent written, verbal, and presentation skills, with a strong ability to lead and contribute to cross-functional teams. Preferred Qualifications Hands-on experience building and launching SaaS products, particularly those focused on IT operational efficiency. Experience in making data-driven product decisions using analytics and performance metrics. Experience managing the full device lifecycle from onboarding to decommissioning. Proven ability to thrive in a fast-paced environment with overlapping projects and deliverables. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $148,700.00 - $240,525.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes Please use this form to provide us with information that will help direct your request and find your data in all of our systems
Manage channel partner relationships to drive sales growth and execute business plans. | 5+ years experience in channel management, knowledge of sales and marketing, strong communication and negotiation skills. | Our Mission At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Channel Business Manager Full-time Department: Sales/Sales Operations Job Country: United States of America Is role eligible for Immigration Sponsorship?: No Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback - it is about flexibility, trust, and choice whenever possible. It's been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about. Job Description Your Career You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each potential. This segment is channel reliant sales motion and will require focus on specific channel plays. You'll be measured primarily on the joint business executed with each partner. You'll be working within all levels of partner organizations and possess a commitment that focuses on developing partnerships based on the long term, "outcome where everybody wins" strategy. Your Impact • Candidate must be based in the Central US (Dallas, Houston, Chicago, Kansas City). • Develop and execute channel strategy to to support territory geo supporting mix of sales segments • Management of strategic group of partners • Territory plans driving all aspects key sales initiatives to support business goals • Partner relationship to maximize growth opportunities and ensuring the partner is well-positioned to deliver successful customer implementations and recommendations • Work well in a team environment to ensure partner and customer satisfaction • Design a compelling value proposition that inspires partners to promote our solutions • Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment • Lead regular business performance and relationship reviews with senior management and various stakeholders • Build and maintain the activity of performance reports and activity dashboards Qualifications • Your Experience • Five to seven years experience in channel management supporting the mixed sales segment territories • Understanding of channel operating models • Knowledge of sales, marketing, and solution development • Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills • Consistent track record of leading complex sales situations through negotiation and conflict resolution Additional Information The Team The channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with the ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $220,800/yr to $303,600/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Qualifications • 5+ years of experience in channel management supporting the mixed sales segment territories. • Understanding of channel operating models. • Knowledge of sales, marketing, and solution development. • Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills. • Consistent track record of leading complex sales situations through negotiation and conflict resolution. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $225,000.00 - $309,000.00/yr Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.
Manage and lead a team of Customer Success Engineers to drive product adoption, customer satisfaction, and revenue growth. | Experience in customer success, networking/security, leadership, and familiarity with analytics tools like SFDC or Gainsight. | Our Mission At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary This role is focused on ensuring our customers' success, driving growth/adoption of our technology as well as boosting renewals and gleaning strategic insights that improve our product value. This is an exciting opportunity to unequivocally influence our customers and Palo Alto Networks success. Reporting to the Head of North America Customer Success for Prisma Access, in this role you will lead a team of Customer Success Engineers, responsible for managing our enterprise customers. This is a challenging role that requires exceptional customer relationships, team building, deep management and demonstrated coaching skills, a motivational style, and analytical skills. We are looking for someone who is truly passionate about customer advocacy and team development and has a proven track record to talk about! Additionally, you will have a focus on quality management; foster an environment of innovation and high accountability, and demonstrate the ability to drive continuous operational improvement as a way of working and managing. Are you a person, by nature, that is a risk-taker, with a high level of ambition, and who thrives in an environment of change? Key Responsibilities: • Manage your team in driving key technical outcomes, achieving higher product adoption and being the single point of contact for all technical and product questions in their customer engagements • Leading a team Customer Success Engineers - assisting the team in guiding customers on best practices and with key escalations for the portfolio of customers • Measure effectiveness of Customer Success Engineers, ensuring the team delivers on Key Operational metrics, including Customer Health, feature adoption, Consumption, Reference-ability, Renewals • Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their business and security objectives • Attracting, hiring and retaining a group of Customer Success Engineers contributors into the team, ensure rapid onboarding process for new team members, foster collaboration within internal teams and across the customer lifecycle • Work closely with Product and Engineering managers to drive new feature requests, feature enhancements and identify new opportunities for up-leveling the CSE team • Working closely with Sales reps and Renewals managers to identify new opportunities and upsell potential • Increase the lifetime value of the Customer through greater advocacy and reference-ability - serving as a customer advocate in the evolution of our products and platform functionality integral to the customer's success • Engage broadly across the Customer organization from management through to C-Level/Influencer as required • Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services • Actively assess the interactions with our top customers (product performance, depth, and breadth of usage, Support experience) Qualifications Required Qualifications • Experience working in pre-sales, account management, customer success, consulting or similar roles related to driving customer success and adoption • An enthusiastic and creative leader with the ability to inspire others • Demonstrated trajectory of success with people-management, coaching, and up-leveling and amplifying team's competencies • Ability to manage influence through persuasion, negotiation, and consensus building • Deep understanding of networking/security technologies and experience working with and implementing related solutions • Deep business operations expertise - has solid experience with SFDC, Gainsight, and adept with creating reports and dashboards is highly preferred • Ideally combined background of post-sales, sales, consulting services experience • Strong empathy for customers AND passion for revenue and growth • Deep understanding of value drivers in recurring revenue business models • Analytical and process driven mindset • Demonstrated desire for continuous learning and improvement • Excellent communication and presentation skills • Strong leadership skills with validated ability to influence inside and outside of the organization at the highest levels to garner support • Demonstrated success at skillful negotiation and strategy implementation • Able to balance providing extraordinary service with the need to improve financial performance, and increase revenue and profits Preferred Qualifications: • Relevant Bachelor's degree or equivalent experience - preference for computer science or related background or equivalent military experience required Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $142,000.00 - $229,000.00/yr Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Provide actionable cyber threat intelligence by analyzing global datasets, developing threat assessments, and collaborating with engineering teams. | Requires active Top Secret clearance, proficiency in programming languages like Python, and deep knowledge of threat actor TTPs and tools. | Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary The Team Unit 42 brings together world-renowned threat researchers, elite incident responders, and expert security consultants to create an intelligence-driven, response-ready organization. The Unit 42 team is on the front lines of every major intrusion, analyzing the tools and techniques of the most advanced threat actors, and sharing our findings to help prevent successful cyberattacks. Our mission is to arm organizations with the threat intelligence and security expertise they need to confidently go on the offense. Job Summary As a member of the Unit 42 National Security Team (NATSEC), you will work with a globally distributed team of vulnerability researchers, reverse engineers, and threat intelligence analysts. In this role, you will be embedded within a customer environment, tracking cyber criminals, ransomware groups, and advanced persistent threats to support sensitive customer intelligence requirements and make a significant impact on national security. While this is a remote position, you must reside within a local commuting distance to Ft. Meade, Maryland, to support on-site requirements. Key Responsibilities • Provide timely and actionable intelligence to support customer intelligence requirements. • Leverage global datasets (e.g., netflow, malware, passive DNS, geospatial intelligence) to track malicious cyber actors, their infrastructure, and campaigns. • Proactively collaborate and exchange information with a global team of threat intelligence analysts to analyze and develop coverage for emerging threats. • Develop and present strategic threat assessments tailored to customer needs and intelligence gaps. • Communicate effectively with product engineering teams to improve detection efficacy in our ecosystem of products. • Challenge existing assumptions by curiously investigating threat actor TTPs to produce unique and predictive intelligence. • Simplify complex technical findings into clear, concise reports for a variety of audiences. Qualifications • Active Top Secret Clearance (TS/SCI) with Polygraph. • Bachelor of Science/Master of Science in Computer Science, Computer Engineering, or a related field; OR 5+ years of equivalent experience as a cleared cyber threat intelligence analyst. • Proficiency in a programming or scripting language such as Python, C, or C++. • Strong knowledge of cyber security threat actors, particularly their tactics, techniques, procedures (TTPs), and tooling. • Experience leveraging netflow, passive DNS, IP registration, and malware telemetry to form comprehensive threat assessments. • To comply with U.S. federal government requirements, U.S. citizenship is required for this position. • Must reside within commuting distance to Ft. Meade, Maryland Preferred Qualifications • Experience with large-scale data analysis platforms, such as BigQuery. • Familiarity with static and dynamic malware analysis using common industry tools (e.g., IDA Pro, Ghidra, x64dbg). • Deep knowledge of the MITRE ATT&CK Matrix and its application in tracking threat actor behaviors. • Experience working within a security operations center (SOC), fusion center, or incident management team. • Outstanding verbal and written communication skills, with experience delivering presentations to technical and executive audiences. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $139,600.00 - $225,775.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Provide actionable threat intelligence and collaborate with global teams to analyze cyber threats, develop assessments, and improve detection capabilities. | Requires active Top Secret clearance, proficiency in programming (Python, C/C++), knowledge of cyber threat actors, and experience with large-scale data analysis and malware analysis. | Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary The Team Unit 42 brings together world-renowned threat researchers, elite incident responders, and expert security consultants to create an intelligence-driven, response-ready organization. The Unit 42 team is on the front lines of every major intrusion, analyzing the tools and techniques of the most advanced threat actors, and sharing our findings to help prevent successful cyberattacks. Our mission is to arm organizations with the threat intelligence and security expertise they need to confidently go on the offense. Job Summary As a member of the Unit 42 National Security Team (NATSEC), you will work with a globally distributed team of vulnerability researchers, reverse engineers, and threat intelligence analysts. In this role, you will be embedded within a customer environment, tracking cyber criminals, ransomware groups, and advanced persistent threats to support sensitive customer intelligence requirements and make a significant impact on national security. While this is a remote position, you must reside within a local commuting distance to Ft. Meade, Maryland, to support on-site requirements. Key Responsibilities Provide timely and actionable intelligence to support customer intelligence requirements. Leverage global datasets (e.g., netflow, malware, passive DNS, geospatial intelligence) to track malicious cyber actors, their infrastructure, and campaigns. Proactively collaborate and exchange information with a global team of threat intelligence analysts to analyze and develop coverage for emerging threats. Develop and present strategic threat assessments tailored to customer needs and intelligence gaps. Communicate effectively with product engineering teams to improve detection efficacy in our ecosystem of products. Challenge existing assumptions by curiously investigating threat actor TTPs to produce unique and predictive intelligence. Simplify complex technical findings into clear, concise reports for a variety of audiences. Qualifications Active Top Secret Clearance (TS/SCI) with Polygraph. Bachelor of Science/Master of Science in Computer Science, Computer Engineering, or a related field; OR 5+ years of equivalent experience as a cleared cyber threat intelligence analyst. Proficiency in a programming or scripting language such as Python, C, or C++. Strong knowledge of cyber security threat actors, particularly their tactics, techniques, procedures (TTPs), and tooling. Experience leveraging netflow, passive DNS, IP registration, and malware telemetry to form comprehensive threat assessments. To comply with U.S. federal government requirements, U.S. citizenship is required for this position. Must reside within commuting distance to Ft. Meade, Maryland Preferred Qualifications Experience with large-scale data analysis platforms, such as BigQuery. Familiarity with static and dynamic malware analysis using common industry tools (e.g., IDA Pro, Ghidra, x64dbg). Deep knowledge of the MITRE ATT&CK Matrix and its application in tracking threat actor behaviors. Experience working within a security operations center (SOC), fusion center, or incident management team. Outstanding verbal and written communication skills, with experience delivering presentations to technical and executive audiences. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $139,600.00 - $225,775.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. 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Lead and oversee the delivery of technical services and customer success initiatives across North America, ensuring high-quality execution and strategic alignment. | Extensive experience in technical services, leadership of large teams, and familiarity with cybersecurity environments, especially in SaaS/cloud settings. | Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Job Summary As the Technical Services Senior Director for North America, you’ll lead the organization responsible for guiding customers through the post-sale customer lifecycle from value realization thru renewal. This role sits at the center of our largest region, guiding Professional Services and Customer Success teams through deployment, adoption, escalation management, value realization, and expansion. You’ll partner closely with Regional Leaders, Support, Product, Engineering, and Sales to create a unified customer experience and drive alignment across teams. Your insights from NAM’s fast-paced customer base will shape delivery innovation, influence product direction, and help refine how we integrate automation and AI into our global services model. This is a role for a leader who brings clarity to complexity, elevates teams, and navigates change with confidence. You’ll set the tone for delivery excellence across the region while contributing directly to global strategy. Key Responsibilities • Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution • Align with GCS, Sales, Product, Engineering, and Partner teams to drive customer and business outcomes • Support Area Leaders in CIO/CISO-level engagements, value reviews, and high-visibility escalations • Represent NAM in global forums, advocating for customer insights and regional needs • Build, develop, and mentor a high-performing technical organization • Create a culture grounded in accountability, continuous learning, and operational excellence • Coach teams through complex customer situations, rapid change, and new delivery models • Foster a culture of people performance management and accountability • Maintain strong utilization, backlog health, and delivery predictability • Optimize resource mix across FTEs and contractors to maximize agility and cost efficiency • Reduce Time to Value and Time to Deploy by strengthening deployment and adoption practices • Contribute to service sales growth through scalable, outcome-driven offerings • Sustain strong relationships with subcontractors and partners to support delivery at scale • Meet global margin targets through efficient, high-quality execution • Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency • Standardize delivery practices, proactively identify risks, and drive data-backed decisions across areas to improve service health • Ensure effective execution of global and theatre-level programs, adapting them for NAM where needed Required Qualifications Qualifications (Additional Job Description) • 10+ years in technical services, professional services, customer success, support, or similar roles in a high-growth SaaS/cloud environment • 5+ years leading regional or multi-regional teams with direct and matrixed reporting lines • Strong track record of delivering against KPIs including deployment speed, adoption, margin, utilization, and CSAT • Deep familiarity with Cloud, Endpoint, SOAR, SIEM, and SOC environments; experience with industry leading security platforms strongly preferred • Experience supporting cyber security programs for large US Federal Government customers • Experience supporting operational security requirements or enterprise governance, risk, and compliance initiatives • Experience engaging with and presenting to executive stakeholders across Product Management, Services Product Management, Sales, and PS/CS organizations • Experience leading large scale teams • Strong communicator who can influence across technical and non-technical teams • Skilled at building trust, developing talent, and guiding teams through ambiguity • Balanced, thoughtful decision-maker in escalation and complex customer situations • Highly collaborative, with a track record of driving alignment and continuous improvement • Willingness to travel 20–30% within NAM and occasionally globally Preferred Qualifications • Industry-recognized security credentials (e.g., CISSP, CRISC). • Bachelor’s degree required; Master’s/MBA preferred; equivalent military experience considered Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $270,000.00 - $315,000.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Leading strategic technical service delivery and managing high-performing teams in cybersecurity professional services. | Extensive experience in professional services, customer success, or technical support within SaaS/cloud, with leadership in cybersecurity or enterprise IT, and managing regional teams. | Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Job Summary As the Director of Professional Services for the Western Strategic and Commercial segments, you will be the strategic leader driving the execution of our Network Security (NGFW) and SASE consulting business. You will architect a scalable operating model for technical delivery, leading a high-caliber team of managers and experts. This role serves as a critical bridge between Sales, Product Engineering, and the customer, ensuring our technology transforms into realized security value and drives business outcomes. Key Responsibilities Set the strategic vision and direction for all post-sales technical service delivery in the area, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products. Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes. Serve as the Leadership Sponsor for strategic accounts, engaging with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews and resolve high-stakes escalated issues. Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring, coaching, and performance management in line with the defined capability requirements for the team. Drive and achieve the following business and operational objectives: Maintain consistently high utilization of PS consultants through optimal planning and backlog management. Reduce Time to Value (TTV) by accelerating deployment and adoption timelines. Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings. Achieve global target service margin ratios through delivery efficiency and cost control. Build and sustain strong, strategic relationships with subcontractors and delivery partners. Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement. Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality, and scale. Standardize and continuously optimize the NetSec operating rhythm and delivery practices to improve service health. Represent defined areas at a global level, sharing customer insights, local challenges, and opportunities for regional impact. A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio, and support teams, where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction. Qualifications (Additional Job Description) Required Qualifications 10+ years of experience in Professional Services, Customer Success, or Technical Support within a high-growth SaaS/Cloud environment 5+ years in a formal leadership role managing regional and/or matrixed teams. Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT. Strong foundational understanding of Internet security concepts and products, with a demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components. Demonstrated experience running a profitable Professional Services or Customer Success business, including achieving revenue/margin targets, managing backlog health, and optimizing project closure rates. Experience with Professional Services Automation (PSA), Sales Management (e.g., Salesforce), and Business Intelligence (BI) tools (e.g., Tableau). Background in cybersecurity or enterprise IT preferred. Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients. Excellent communication skills with the ability to articulate complex technical concepts to diverse audiences. Undergraduate degree in a related field (CS, IS, EE, CE, IT, etc.) or commensurate experience. Relevant industry certifications such as CISSP and/or PMP are highly desirable. Ability to travel up to 25%+ domestically to customer sites and internal business meetings. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $230,000.00 - $268,250.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Drive and manage complex sales cycles targeting enterprise-wide deployments of Palo Alto Networks security platform within the Air Force sector. | Requires experience selling complex SaaS/networking/security solutions, deep knowledge of U.S. DoD or related agencies, channel partner management skills, and active security clearance. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Regional Sales Manager - Air Force is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. You’ll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go-getter mentality to win business and market share by actively displacing competing technologies. Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio. Your Impact • As a Named Account Manager - Air Force, you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer • Bring your experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors • Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments • Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks • Engage a programmatic approach to demand to generate, develop, and expand your territory • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account. • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services • Travel as necessary within your territory, and to company-wide meetings Qualifications Your Experience • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security context • Experience cultivating mutually beneficial relationships with our channel partners to bring channel-centric go-to-market approach for our customers • Have and able to lead all aspects of the sales cycle with the ability to uncover, qualifying, developing, and closing new, white-space territories and accounts • Deep knowledge of the (U.S. DOD and/or intelligence community/or Civilian Agencies) • Possess a successful track record selling complex-solutions • Excellent time management skills, and work with high levels of autonomy and self-direction • Highly competitive, ramp quickly, extremely adaptive, and pride yourself on exceeding production goals • Active security clearance Additional Information The Team Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing sales person – you’re just looking for something more substantial and challenging as your next step. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $255000 - $351000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.
Provide technical leadership and solution guidance in customers' security transformation journeys, build strategic account plans, deliver technical presentations, and drive customer adoption of Palo Alto Networks cybersecurity solutions. | 6+ years experience in pre-sales/sales engineering with skills in networking, network security, cybersecurity, cloud security, or related areas, ability to influence stakeholders, deliver technical presentations, and experience with complex sales cycles. | Our Mission At Palo Alto Networks®, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. We're changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Job Description Your Career The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer's security transformation journey. You will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer's cybersecurity partner of choice. Your Impact • Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by: • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions • Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers • Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions • Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities • Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner • Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events • Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap Qualifications Your Experience • 6+ years experience in pre-sales/sales engineering • Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE. • Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal • Creating and delivering technical presentations, workshops, or technical validation engagements • Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions • Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred • This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position. • Proficient in English Additional Information The Team Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to transform their security architectures. You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success, with everyone pitching in to assist when it comes to solutions, selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life. Our Commitment We're trailblazers who dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000/YR - $273000/YR The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
Lead cross-functional teams to build value-based business cases for cybersecurity investments and drive executive-level consensus and sales strategy. | 12+ years in management consulting or technology with expertise in business transformation, financial modeling, cybersecurity knowledge, and executive influence. | Your Career In this Director Business Value Consulting role, you will build value-based business-cases for cybersecurity investment, by leading cross-functional teams composed of customer-executives, sales team, solution consultants, and other functional groups. You will have the opportunity to excel in areas of sales strategy, consultative discovery, and engagement execution including business analysis, problem solving, program management, executive communication and consensus building. Your Impact • Support the sales process by providing expertise in value-based selling • Contribute to team thought leadership by synthesizing experiences into reusable content and frameworks • Develop and deliver value-focused training and workshops for customers • Elevate the value function internally, influencing field sales strategies for key accounts • Lead cross-functional, multi-department engagement teams with our partners, customers, and senior Palo Alto Networks experts from sales, pre-sales, consulting, and solution architecture—working to shape and drive cybersecurity and digital transformation capabilities • Coach team members by leveraging consulting expertise to identify C-level strategic issues, assess process capabilities, and develop business cases for IT and security transformation • Create industry-specific and Palo Alto Networks solution-based value selling tools, programs, and initiatives for sales, alliances, and marketing teams • Support value-selling training initiatives across the sales ecosystem Your Experience • 12+ years of experience, preferably with a top management consulting firm or technology company, focusing on business transformation • Expertise in building business cases with in-depth financial analysis and ROI/TCO modeling • Strong executive presence and situational awareness, with a proven track record of influencing C-suite leaders to drive key business decisions • Proven ability to foster accountability and build consensus across teams and customers, driving operational excellence and ensuring high-quality deliverables • Exceptional problem-solving skills, applying consulting frameworks and methodologies, while offering creative solutions to drive executive decisions • Ability to quickly adapt and contribute to projects across various industries, including IT and OT challenges in cybersecurity, business applications, and systems • Experience in Cyber Risk Assessment, Cybersecurity, and Cloud Sales & Strategy are highly desirable • MBA or equivalent military experience preferred • Palo Alto Networks Cybersecurity Apprentice and Cybersecurity Practitioner certifications certifications are strongly encouraged The Team Business Value Consulting is a strategic, consultative team that engages with Fortune 1000 and public sector customers to build and deliver strategic business justification as their cybersecurity partner. You will have the opportunity to excel in areas of sales strategy, consultative discovery, and engagement execution including business analysis, problem solving, program management, executive communication and consensus building. The Worldwide Shared Services org is dedicated to empowering Palo Alto Networks’ go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. We are committed to fostering an environment where our team members can thrive, creating a culture of collaboration and knowledge sharing to drive collective growth and success. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $270000/YR - $315000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Lead technical security transformation initiatives, develop and present technical solutions, build customer relationships, and collaborate cross-functionally to drive adoption of Palo Alto Networks security platforms. | 6+ years in pre-sales/sales engineering with expertise in network security or cybersecurity, experience delivering security solutions, strong stakeholder influence skills, and ability to conduct technical presentations and workshops. | Description: • Provide technical leadership, expertise and guidance in customer security transformation journeys • Define technical solutions that secure customer business imperatives and ensure value realization • Evangelize PANW industry leadership in on-prem, cloud, and security operations services • Meet and exceed sales quotas by building and implementing strategic, technical account plans targeting cross-platform solutions • Position, demonstrate and create high level designs across the PANW portfolio • Drive customer adoption of the Palo Alto Networks Platform • Build customer relationships to improve productivity, operational efficiency, and security efficacy • Conduct discovery to articulate technical, operational, and commercial imperatives • Work closely with Professional Services, Customer Success and Specialist teams for implementation and adoption • Deliver effective presentations, customer-specific demos, technical engagements and workshops • Lead technical validation efforts to ensure technical win • Drive cross-functional collaboration and orchestrate supporting resources • Promote end-to-end solutions including PANW and partner professional services • Understand competitive landscape and differentiate PANW's leadership Requirements: • 6+ years experience in pre-sales/sales engineering • Skilled in at least one: Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint, or SASE • Experience in delivering cybersecurity solutions preferred • Influencing and gaining buy-in from key stakeholders; prior pre-sales role ideal • Creating and delivering technical presentations, workshops, or technical validation engagements • Experience selling, designing, implementing, or managing Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies • Partnering with Customer Support functions to ensure successful implementation and adoption • Experience in complex sales with long sales processes and multiple buying centers preferred • Field sales position where travel requirements may be required • Proficient in English Benefits: • FLEXWORK, our approach to how we work (flexible work arrangements) • Employees can work remotely • The offered compensation may also include restricted stock units • The offered compensation may also include a bonus • Benefits to learning (professional development) • A description of our employee benefits may be found here • Reasonable accommodations for qualified individuals with a disability
Lead post-sale service engagements for strategic customers, manage adoption and consumption of cybersecurity products, maintain executive relationships, and drive customer success metrics. | 7+ years in customer-facing roles managing high-visibility service engagements, expertise in at least two areas among network security, cloud security, product development, or security operations, strong relationship management and communication skills, and willingness to travel occasionally. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a Service Delivery Leader, you will be the Voice of the Customer, managing the services engagement for our most strategic customers. In this role, you will be the post-sale services leader and point of contact for your customer - leading the services engagement to deliver value - driving adoption and consumption across the Palo Alto Networks’ Security platform. The Service Delivery Leader partners with a team of services professionals working across our product platform - NextGen Firewall, Access, Cloud, and Security Automation including product subject matter experts. Our services teams work to deliver committed outcomes and support customers in maximizing the value of their investment in Palo Alto Networks. In this role, you will work closely with customer CISOs, CIOs, CTOs, and leaders from security teams in Network, Cloud, and Security Operations Centers. You will be working with the world’s largest and most well-known organizations. Your Impact • Account Management • Account ownership and relationship management for Palo Alto Networks’ largest customers • Primary services point of contact for the services life-cycle from contract award, customer deployment, adoption, consumption and support • Engage across the customer organization from end user to operations and the C-suite • Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals • Engage with our Professional Services team who deliver outcome-based scopes of work from implementation, configuration and operation • Engage and advocate for your customer across the Palo Alto Networks teams including Product Management, Engineering and Support • Delivery Execution & Technical Delivery • Maintain the executive relationships and act as an escalation point within the engagement ensuring tight stakeholder alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success • Deliver high client satisfaction (CSAT) by consistently meeting/exceeding service delivery goals and metrics • Accelerate customer adoption working with the customer to determine success criteria and then leading the services team to execute the success strategies, supporting customers in consuming product capabilities confidently from on-boarding, adoption and consumption across a portfolio of Palo Alto Networks cyber security products • Proactively mitigate and manage critical escalations and at-risk accounts - communicate effectively and appropriately with internal and external leaders and executives • Track and report on customer success metrics including net promoter score, customer satisfaction, service level agreements, and value realization • Opportunity Management • Partnered with Sales Teams, will engage in pre-sales activities, acting as the delivery expert across the portfolio of products and engaging subject matter experts across the organization to support the development of services opportunities • Understands the value of our platform and security technologies in order to translate customer business requirements into service delivery capabilities that may benefit your customer Qualifications Your Experience • 7+ years of professional experience in a customer-facing role, managing high-touch, high-visibility services engagements • A successful track record of working effectively in a highly matrixed and fast-growing organization • Experience leading teams to deliver large technology programs to strategic customers with an expertise in delivering in 2+ of the following areas • Network Security • Cloud Security • Product Development • Security Operations • Experience managing services and/or delivery projects - Proven track record of delivering projects within defined timelines under high pressure - Project management certifications such as PMP or others is a plus • Experience driving business value for customers interacting with C-level executives, collaborating with technical leaders and engineering/networking teams • Proven ability to build strong working relationships across multiple functions; adept at mediating conflict and fostering healthy dialogue • Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions • Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success • Bonus - Client-focused program management • Bonus - Skilled in customer success tools (i.e. Gainsight, Salesforce, Smartsheet, Clarizen, Jira) • Travel - Open to occasional travel according to the need for your strategic customer engagement - Potential for 10-15% Key competencies • Customer Focused - tactful, resolute and committed to providing excellent customer service • Relationship building - experience partnering with colleagues in other departments, service delivery partners and contractors to achieve targets • Communication Skills - Able to deliver technical presentations competently- Demonstrated the ability to interface with customer management on a regular basis • Delivering results - able to plan and organize self and work in order to achieve objectives and targets • Decisive - must be able to use initiative to make quick decisions to resolve problems and overcome obstacles delaying delivery • Technical - Maintain in-depth knowledge of product offerings • Tools - Experience working with Customer Relationship Management workflow systems Additional Information Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123000 - $200000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Lead GTM strategy and partner sales execution for Palo Alto Networks with a focus on driving revenue growth, managing partner relationships, and executing joint sales and marketing activities. | 10+ years in partner or direct sales in hi-tech with consulting/managed services experience, strong executive engagement, and expertise in structured sales and channel management. | Your Career You will lead the GTM strategy & partner sales execution for a large consulting & advisory firm (IBM) for Palo Alto Networks. The GTM Director will work with in-region core and specialist sales teams, working closely with their partner counterparts to promote joint sales plays and drive net-new business and incremental market share. The role will focus on delivering measurable results, including increased bookings and increased net-new customer acquisition through sales and marketing efforts. You will collaborate with cross-functional internal and partner teams to drive sales, marketing and partner enablement activities, while preparing and delivering weekly reporting on pipeline and bookings, quarterly business reviews, as well as annual partner plans to grow and evolve the partnership. Your Impact • Develop and own the North America business plan with clear execution steps, provide weekly forecasts, and lead monthly, quarterly, and annual partner business reviews to achieve revenue targets. • Build and strengthen relationships with executive, vertical, and account leaders in partner organizations, ensuring alignment between Palo Alto Networks and partner field sales teams. • Drive field and partner interlock by engaging sales leadership effectively and creating winning outcomes for customers and stakeholders. • Serve as the subject matter expert on repeatable sales plays, joint solutions, marketing activities, and partner routes to market (MSSP, Resell, Influence). • Support joint pipeline progression at the deal level, including pricing strategies, order processing, procurement, and timely deal closure. • Lead and collaborate on partner enablement programs with SEs and Partner Development Managers to expand capacity and demand generation. • Document partner activities, communicate outcomes and next steps, and ensure consistent follow-up on joint pursuits. • Apply strong sales skills (listening, qualifying, negotiating, closing, etc.) to consistently achieve targets and drive results. • Collaborate cross-functionally, share best practices, and maintain customer focus while operating with integrity under Palo Alto Networks’ Channel Rules of Engagement. • Travel as needed to regional partner teams to expand relationships, enable pipeline growth, and demonstrate a mission-driven, adaptable, growth-oriented mindset. Your Experience • Proven success managing and scaling GSI partnerships including growing OEM/ISV relationships from $100M to $200M+, with strong executive-level relationships and CxO engagement. • 10+ years of partner or direct sales experience in hi-tech, with expertise in consulting and managed services partnerships; cybersecurity background preferred. • Previous experience working with IBM Consulting is preferred. • Skilled in platform selling, multiple routes to market (MSSP, Resell, Influence), and structured sales techniques across the full cycle from opportunity identification to account management. • Strong record of execution, delivering measurable business outcomes against stretch targets while navigating channel conflict and complex relationships. • Experienced in leveraging and influencing cross-functional teams (product, marketing, sales, channel) in a matrixed environment to execute GTM strategies and close deals. • Excellent communication and presentation skills with the ability to influence senior leaders, supported by strong collaboration, leadership, and team-player qualities. • Mission-driven, results-oriented, and adaptable, with the maturity to thrive in fast-paced, dynamic environments. The Team Our GSI Partnership team is a small group of selected individuals driving our relationship with GSI’s in North America and globally. This focused and experienced team works directly with our GSI counterparts, as well as internally and externally to execute on our joint business plan. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $356000/YR - $415250/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license. Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Drive and orchestrate complex sales cycles, develop territory plans, create compelling value propositions, and collaborate with internal teams to secure customer digital environments. | Experience in SaaS-based architectures, consultative and value selling, technical aptitude for technology solutions, relationship cultivation with channel partners, and ability to manage full sales cycles autonomously. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Named Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio. Your Impact • You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer • Your consultative selling experience will identify business challenges and create solutions for prospects and our customers • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions • Create clear goals and complete accurate forecasting through developing a detailed territory plan • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services • Travel as necessary within your territory, and to company-wide meetings Qualifications Your Experience • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques • Technical aptitude for understanding how technology products and solutions solve business problems • Identifies problems, reviews data, determines the root causes, and provides scalable solutions • Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process • Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes • Excellent time management skills, and work with high levels of autonomy and self-direction Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $255000/yr - $351000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.
Drive growth of Cortex and Cloud business through strategic sales, customer engagement, and collaboration with internal teams in a high-growth environment. | 5+ years cybersecurity sales experience with platform selling, trusted CIO/CISO relationships, technical sales expertise, and willingness to travel domestically. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career We are seeking a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across the region. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth through the sale of complex solutions. Your Impact • Join the fastest growing team where experience meets cutting-edge solutions • Build and cultivate strong customer relationships, driving business growth within the region • Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives • Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement • Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers • Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions • Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients • Travel domestically as needed to meet with customers and attend key business events Qualifications Your Experience • 5 years of sales experience focusing on key customer accounts and delivering value to Enterprise or Select accounts in the cybersecurity industry • Extensive platform selling experience in complex sales with multiple buying centers • Experience selling SIEM, EDR or CNAPP (DevSecOps, CloudOps) solutions is highly preferred • Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations • Expertise in applying complex solution sales methodologies to drive results • Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy • Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams • Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred • Willingness to travel domestically as necessary to meet business needs Additional Information The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing salesperson – you’re just looking for something more substantial and challenging as your next step. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $212800/YR - $292600/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.
Lead and oversee SOC Assessment service delivery, manage consulting teams, drive revenue and innovation, and provide strategic guidance to executive clients on security operations. | 10+ years cybersecurity experience with 5+ years leading SOC services, 7+ years managing teams at director level, deep SOC and security operations knowledge, relevant certifications, and strong executive communication skills. | Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a Senior Consulting Director within Unit 42’s Cyber Risk Management team, you will lead our Security Operations Center (SOC) Assessment offering and own the delivery success of the service line in North America. This includes overseeing a high-performing team of consultants delivering these critical capabilities, maintaining delivery quality, driving revenue and utilization, supporting business development, and advancing service innovation. Working closely with the Managing Director and CRM NAM Practice leader, along with peers in North America and other theaters and regions, you will provide executive oversight and strategic direction for how we evaluate, mature, and optimize security operations through our assessments across our client base — driving greater security outcomes, product integration, and transformation at scale. In this strategic leadership role, you will serve as the executive sponsor on key engagements, guide a high-performing team of Directors and consultants, and partner across Unit 42 and Palo Alto Networks to refine services, contribute to thought leadership, and elevate SOC capabilities across industries. You will be responsible for setting and achieving service line KPIs, including delivery excellence, customer satisfaction, and introducing Palo Alto Networks’ products as solutions to risks identified during engagements. This role requires deep expertise in SOC operations and consulting, experience managing delivery teams, and the ability to influence both internal and external stakeholders. You will work cross-functionally with sales, product, service innovation and marketing teams to evolve and scale Unit 42’s SOC capabilities, integrating best practices and Palo Alto Networks product offerings. Your Impact • Provide strategic leadership and vision for Unit 42’s global SOC Assessment services, ensuring alignment with organizational goals, customer needs, and emerging threat trends • Own and drive success across all SOC Assessment service line KPIs, including revenue growth, delivery excellence, utilization, customer satisfaction, and Security Transformation Program (STP) contribution • Lead the continual maturation and innovation of SOC Assessment methodologies, deliverables, and tooling by integrating industry best practices, threat intelligence, and customer feedback • Serve as the executive sponsor, strategic advisor and delivery lead for complex, high-impact SOC engagements, ensuring delivery quality, client satisfaction, and long-term value realization • Deliver strategic guidance to CISOs, CTOs, and executive stakeholders on optimizing detection, response, and security operations capabilities across hybrid and cloud environments • Embed Palo Alto Networks technologies such as Cortex XDR, XSIAM, and XSOAR into assessment and transformation engagements to drive measurable security outcomes • Own delivery staffing and capacity planning to ensure the right mix of talent, availability, and expertise across concurrent engagements • Lead and mentor a high-performing team of Directors and consultants, fostering career growth, technical depth, and leadership capability • Collaborate with GTM teams to shape messaging, identify new opportunities, and support the successful closing of SOC Assessment engagements through solutioning and executive engagement • Lead and contribute to complex scoping and quoting efforts, ensuring accurate effort estimates, appropriate resourcing, and alignment to customer goals • Build and nurture trusted advisor relationships with key customers, especially Unit 42 retainer accounts, to drive repeat business and long-term strategic value • Represent Unit 42 as a SOC subject matter expert at key industry events, roundtables, webinars, and forums to enhance thought leadership and market credibility • Author and contribute to whitepapers, blogs, and internal enablement materials to advance the team’s knowledge and influence in the SOC domain • Champion a culture of excellence, innovation, and collaboration, fostering a positive and inclusive environment that attracts, retains, and develops top talent • Act as the internal voice of the SOC Assessment service line, collaborating across product, sales, and delivery teams to influence service roadmap, product alignment, and market positioning • Continuously monitor the evolving security operations landscape, including adversary techniques, SOC tooling trends, and customer challenges, to evolve service offerings and maintain relevance Qualifications Your Experience • 10+ years of experience in cybersecurity, with 5+ years leading SOC-related services or operations (e.g. SOC transformation, SOC consulting, etc) • 7+ years managing consulting delivery teams or security operations teams, ideally at the Director level or higher • Deep understanding of SOC operations, detection and response workflows, SIEM/SOAR tooling, and threat-informed defense • Experience conducting SOC assessments, maturity benchmarking, or blue team capability reviews • Familiarity with relevant frameworks and standards (MITRE ATT&CK, NIST CSF, CIS Controls, etc.) • Demonstrated success in building, leading, and scaling consulting services • Strong executive presence and comfort engaging with CISOs, CTOs, and Boards • Excellent written and verbal communication skills, with a record of influencing clients and internal stakeholders • Knowledge of Palo Alto Networks products (e.g. Cortex suite) and how they support best in class security operations • Bachelor’s Degree required; Master’s Degree or cybersecurity certifications (CISSP, CISM, GIAC, etc.) or equivalent military experience required Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $236000/YR - $275000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
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