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Coordinate client communications and engineering tasks to ensure smooth project execution and operational continuity in a fast-paced MSP environment. | Manage client and engineering communications, schedule maintenance and IT projects, and proactively improve processes using tools like ConnectWise and MS Project. | Job Description: Serves as the primary liaison between account managers, engineers, vendors, and clients to ensure seamless project execution and operational continuity. Manages client communications, resource allocation, and task coordination across multiple time zones and client environments. Oversees scheduling of maintenance windows, patching, and remediation projects, ensuring approvals, constraints, and timelines are captured and communicated clearly. Coordinates engineering assignments, tracks work progress, and maintains up-to-date status by client and device. Works in a fast-paced MSP environment, proactively identifying issues, asking questions, and making recommendations to improve processes and outcomes. Key Responsibilities: • Facilitate communication between clients, Network & System Engineers, and vendors to prevent gaps and delays. • Coordinate and schedule maintenance windows, migrations, PC refreshes, application reinstalls, and other IT projects across multiple clients. • Handle client notifications, approvals, and updates regarding downtime and planned changes. • Track and manage engineering team workloads, ensuring visibility and timely completion of tasks. • Utilize tools such as ConnectWise, MS Project, and Excel to manage projects, tickets, and documentation. • Maintain a proactive approach in a high-velocity MSP environment, suggesting improvements and addressing challenges before escalation. Project Exposure: Includes Azure cloud migrations and deployments, server and network migrations, data center work, firewall management, VMware virtualization, and NOC operations.

Support and train users on the Decision Science Ecosystem platform, gather feedback, and act as a liaison between users and product teams. | Experience in product support, strong communication skills, comfort with data and enterprise tools, and experience in large corporate environments. | Product Specialist – Decision Science Ecosystem (DSE) Location: Remote (St. Louis, MO preferred) Type: Long-term W2 Contract Pay: $50.00–$54.00/hour (benefits and PTO may be offered depending on rate) Overview Bayer is seeking a Product Specialist to support its internally developed Decision Science Ecosystem (DSE) platform. This role is ideal for someone who enjoys working closely with users, supporting adoption, and acting as the bridge between business users and product teams. The DSE platform is new and expected to be supported long-term, making this a stable, ongoing opportunity. What You’ll Do • Serve as the face of the product for end users • Provide user support and respond to questions (low-level support) • Develop and deliver training materials and documentation • Participate in daily stand-ups and team meetings • Gather user feedback and advocate for product improvements • Partner with upstream and downstream teams across multiple Bayer tools and platforms What We’re Looking For • Experience in a Product Specialist, Product Operations, Application Support, or Product Enablement role • Strong communication and people skills • Comfort working with data, analytics, or cloud-based platforms at a conceptual level • Ability to support and train users on internal enterprise tools • Experience working in large, corporate or enterprise environments Nice to Have • Exposure to data science, analytics, BI, or decision science tools • Experience supporting internally developed platforms • Background working with distributed or global teams Additional Details • W2 only (no C2C, no sponsorship now or in the future) • Long-term role with no defined end date Job Types: Full-time, Contract Pay: $50.00 - $54.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Work Location: Remote

Design and oversee the architecture and integration of Epic Revenue Cycle modules to optimize billing and collections while ensuring compliance and stakeholder alignment. | Bachelor’s degree in a technical field, Epic HB/PB certifications, minimum 5 years of revenue cycle technology experience, healthcare provider industry experience, and familiarity with diagramming tools. | Rev Cycle Solution Architect (2 positions) Location: Remote (Must work Central Time Zone hours) Travel: Up to 10% possibly Skills & Experience Required: Bachelor’s degree in Computer Science, Computer Engineering, or related technical field required – technical degree required MBA or other advanced degree preferred Epic certifications in relevant modules - HB / PB are required. Minimum 5 years of Revenue Cycle technology experience. Must have healthcare provider industry experience. Familiarity with diagramming tools like Lucidchart or Visio is a plus. Strong experience with Epic RevCycle, including implementation of: • Digital Payment/Billing • Hospital Billing (HB) • Professional Billing (PB) • Digital Arrival (Welcome) Job Description: Formulate and define system scope and requirements using analysis of information in the development of information systems. Creates and modifies procedures to solve complex business problems considering system limitations and capacity. Responsibilities: Design architecture including software, hardware, and communications to support total requirements and future cross-functional needs. Ensure systems are compatible and compliant with agency IT standards and integration profiles. Provide detailed specifications to developers. Evaluate new software/system modifications with technical expertise. Ensure compliance with the common operating environment. Analyze and resolve workflow, organizational, and planning issues. Provide daily supervision and direction to staff. • Solution Design – Define the overall architecture for Epic RevCycle (scheduling, registration, billing, claims, payments) and how modules fit together. • Integration & Interoperability – Ensure smooth data flow between clinical Epic modules (e.g., inpatient/ambulatory) and RevCycle modules (HB/PB, Tapestry, etc.), plus external systems (clearinghouses, ERP, payers). • Revenue Cycle Optimization – Design workflows to reduce denials, improve charge capture, accelerate billing, and strengthen collections. • Configuration Oversight – Guide analysts on build/configuration of Epic modules to match organizational policies, payer contracts, and compliance needs. • Governance & Standards – Establish best practices, ensure adherence to Epic guidelines, regulatory standards (HIPAA, CMS, payer rules), and enterprise IT frameworks. • Stakeholder Alignment – Partner with clinical, finance, and IT leaders to align revenue cycle technology with business strategy. • Mentorship – Act as a subject-matter expert (SME) guiding analysts, builders, and sometimes vendor/consultant teams. Interview Process: Two video interview rounds