Mastercard

Manage systems projects to build and implement lead-to-cash tech stacks, bridging business and technical teams. | Bachelor's degree with 5+ years implementing CRM or revenue operations systems, preferably in advertising and solution architecture. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Advertising Revenue Systems Manager Overview: Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment. Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash. The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. The Insights and Enablement team is a global team focused on ensuring that all of Services can make data-driven decisions and operate effectively and efficiently. The team is charged with managing and adapting the policies, processes and platforms used across Services. • The Advertising Revenue Systems Manager, will drive systems projects for our Commerce Media group to build a best in class tech stack lead to cash along with design and adoption of productivity tools that serves the internal advertising business users across various personas. Within the existing and new tools this person will improve usability, increase business efficiencies, and deliver enhancements and fixes to the systems. Additionally, support will include the execution of adoption campaigns, implementation of data improvement efforts, discovering and defining AI use cases, reporting, and assisting with testing updates and training initiatives. Our primary set of solutions sit on Salesforce.com and associated SaaS solutions that integrate into the sales process including but not limited to Marketing Cloud, Outreach, CPQ, Ironclad, Seismic, Certinia PSA, CSG and Order Management builds pushing data into tools such as SAP, Oracle, SingleView, Tableau, and our Customer Advertising Platform. We also have productivity tools such as MS Copilot, Alteryx, Seismic, Confluence, Outreach, Qualtrics that could be used to mobilize productivity of our Commerce Media user base. Role • Drive both large and incremental systems improvement efforts for Commerce Media across tools and platforms • Partner with diverse teams and business lines to bring innovative systems to life and ensure best in class governance and processes are being used. • Act as the bridge between business and tech stakeholders to collect business needs, write technical stories and work with technology teams and developers to test, validate and implement • Collaborate with system engineering for systems projects including design and integration ensuring they function optimally and meet business needs. • Provide training and support adoption to the systems' user base. • Provide technical and process support for inquiries on systems and processes related to Commerce Media / Advertising business tools • Support investigation and resolution of issues, concerns and general requests • Conduct periodic Quality Control checks and Data Audits All About You • BS/BA degree or combination of experience and formal education • Specific experience building and supporting Advertising business lead to cash systems with and Advertising portal front end and Order Management backend preferred. •Experience driving large scale systems initiatives including onboarding CRM, Order Management, Lead to Cash stack, productivity tools, business integration and M&As • Solution Architecture skillset exposure bringing a variety of technology together for a unified experience • Relevant experience (e.g. Product Owner/ Manager, Manager Consultant) in requirement gathering, user story definition, liaising with tech, functional testing and user testing management and business inquiries. • Understand your team's technologies and be able to evaluate system designs and architecture as you participate in discussions. • Ensure cross-collaboration with multiple engineering teams to deliver on shared objectives. • Experience in implementing or managing CRM, Order Management or other Revenue Ops operational systems (Salesforce.com preferred) • 5+ years of relevant professional experience, with suitable educational qualifications • Strong project management, stakeholder management and communication skills • Keen analytical and proven problem-solving skills with a detailed driven and results oriented approach Preferred qualifications • Business acumen on sales and revenue related operations such as CRM, Order Management, revenue recognition or billing • Experience managing key client relationships is a plus Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $109,000 - $180,000 USD Atlanta, Georgia: $109,000 - $180,000 USD Purchase, New York: $125,000 - $207,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

Drive stakeholder engagement and governance of investment platform ensuring accurate data representation and business needs translation. | Experience in product management or consulting in data-driven environments with strong executive communication skills. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Technology Strategy & Investment Analytics OVERVIEW Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere. The COSI program and product investment dashboard is a critical enterprise capability that provides transparency into investments across Mastercard. COSI delivers a consistent view of how dollars and capacity are allocated across programs and products—enabling alignment between investment and market-facing products and supporting more effective prioritization, governance, and decision-making. The COSI organization is comprised of Product Management, COSI Enablement, Engineering, Data Fidelity, and Customer Success. This role sits within the Customer Success team, which focuses on stakeholder engagement, adoption, governance, and ensuring the completeness and accuracy of how investments are represented within the platform. THE ROLE The Manager, Product Management – COSI (Customer Success) is responsible for driving stakeholder engagement, adoption, and governance of the COSI platform, while contributing to product development through requirements, testing, and continuous feedback. This role operates at the intersection of product management, customer success, finance, and data. You will partner with stakeholders across Technology, Product, Finance, and Business teams to onboard them to COSI, ensure adherence to standards, and translate business needs into platform enhancements. Success in this role requires strong communication and storytelling skills, the ability to influence senior leaders, and the discipline to translate complex investment and allocation concepts into clear processes, requirements, and insights. KEY RESPONSIBILITIES Stakeholder Engagement & Customer Success: Act as the primary interface between COSI and stakeholder leadership teams across Technology, Product, Finance, and Business Understand stakeholder needs, priorities, and challenges, translating them into actionable requirements and improvements Lead stakeholder onboarding to COSI, ensuring effective adoption and alignment to platform standards Represent COSI in leadership forums and speaking engagements, clearly articulating value, structure, and expectations Governance, Documentation & Certification: Author clear, structured papers and documentation to define processes, policies, and enhancements for COSI Drive alignment and secure approvals from senior leadership on key frameworks, changes, and initiatives Lead annual program certification processes to ensure data completeness, accuracy, and adherence to standards Establish and maintain governance processes that support transparency and consistency across the platform Product Development Support: Gather and synthesize stakeholder requirements into well-defined business requirements and user stories Partner with Product Management, Engineering, and COSI Enablement teams to prioritize and deliver enhancements Support solution design discussions to ensure alignment with business and investment tracking needs Contribute to roadmap planning through stakeholder insights and adoption feedback Testing, Quality & Continuous Improvement: Lead or support solution testing (UAT) to validate functionality, data accuracy, and usability Ensure delivered capabilities meet business requirements and governance standards Identify gaps, inefficiencies, and opportunities for continuous improvement across processes and platform capabilities Drive feedback loops between stakeholders and product teams Data, Insights & Adoption: Ensure stakeholders understand how to interpret and use COSI data effectively Support development of insights, narratives, and materials used in governance and decision-making forums Partner with the Data Fidelity team, which owns reporting and KPI tracking, to improve data quality, completeness, and accuracy Promote best practices to ensure consistent and standardized use of the platform across the enterprise ALL ABOUT YOU Experience: Product management, customer success, consulting, or business-facing role within a technology or data-driven environment Experience working in large, matrixed organizations with senior stakeholder exposure Experience with governance processes, business case development, or enterprise reporting strongly preferred Familiarity with financial concepts, investment tracking, or allocation models is a plus Core Skills: Exceptional written communication skills, with experience authoring structured documents and executive-level papers Strong verbal communication and presentation skills, including leading discussions with senior stakeholders Ability to translate complex concepts (financial, technical, or operational) into clear, actionable outputs Strong analytical and problem-solving skills with attention to detail Experience writing business requirements and supporting product development Leadership & Collaboration: Proven ability to influence and align stakeholders without direct authority Strong cross-functional collaboration across Product, Technology, Finance, and Business teams High ownership and accountability for outcomes, particularly around adoption and data quality Ability to manage multiple priorities and stakeholders in a fast-paced, evolving environment Executive presence with confidence in speaking engagements and leadership interactions Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $156,000 - $265,000 USD New York City, New York: $187,000 - $318,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

Lead analytics strategy, manage a global team, and drive data-driven decision-making to support business KPIs and executive reporting. | Extensive experience in business analytics and leadership, strong SQL and BI tool expertise, excellent communication and storytelling with data, and ability to manage cross-functional teams. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Director, Analytics & Metrics Overview Mastercard's Customer Experience and Disputes team is transforming the post-purchase journey by reducing friction, improving transparency, and enabling real-time collaboration between consumers, merchants, and issuers. This role will contribute to shaping innovative solutions that simplify transaction recognition, enhance purchase management, and streamline dispute resolution. We are seeking a strategic, analytical, and collaborative candidate to join our team as a Director of Analytics & Metrics. The role is cross-functional and will partner closely with our Sales, Account Management, Product and Strategy teams to embed data-driven decision-making in every part of the organization. Be ready to help set and monitor our business KPIs, drive data infrastructure projects to modernize our analytics capabilities, and manage a global team. This is a high-impact position with visibility across senior stakeholders and direct influence on business performance and metric tracking both internally and externally. Role • Drive enterprise-wide tracking and data-driven decision-making through the deployment of scalable and automated reporting • Lead quarterly and annual planning with our product and tech stakeholders to prioritize analytics needs and ensure they are properly reflected in development roadmaps • Develop new data visualization and UI capabilities for business KPIs to support executive decision-making via dashboarding, signaling, and reports • Manage a high-performing team of seasoned data analysts spread across time-zones and regions • Effectively use tools to manipulate large-scale databases, synthesize data insights, provide hypotheses, and present findings • Translate business requirements into analytical models and executive-level storytelling for internal and external conversations. • Serve as a Team Subject Matter Expert to support quarterly business reviews, executive strategy presentations, and business-as usual metric tracking from an analytics and reporting standpoint • Quickly understand how the Experience and Disputes offerings serve our customers' needs and how this translates into data-driven value for new and existing customers All About You • Solid experience in business analytics, consulting, or other data driven storytelling roles • Prior people management experience • Extensive hands-on SQL expertise as well as experience with BI tools such as Power BI, Tableau, SAS, PowerPivot, and Excel. Strong understanding of relational database concepts (Snowflake, HANA, Hadoop), ETL processes, cloud platforms, and the ability to define relationships between database tables • Strong track record of working independently, solving complex problems and delivering insights with high attention to detail and accuracy. • Exceptional communication and storytelling with data abilities, especially in senior executive presentations • Bachelor's, Master's degree, MBA or equivalent experience with a background in data analytics, data science or related field preferred but not required • Front-end scripting (Javascript, analytics coding) experience a plus • Experience in the payments industry is a plus Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Austin, Texas: $142,000 - $234,000 USD Purchase, New York: $163,000 - $269,000 USD

Lead reliability, scalability, and production operations for enterprise platform applications. | Experience with distributed systems, Kubernetes, observability tools, and proficiency in Spring Boot or Golang required. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Site Reliability Engineer Overview Commerce Media is hiring a Senior Site Reliability Engineer to lead the reliability, scalability, and production operations of a greenfield application within our enterprise platform. This is a high-impact, individual contributor role with end-to-end ownership of system reliability—from design influence through production operations. You will partner across engineering and platform teams to ensure services are resilient, observable, and production-ready from day one. About the Role Design Influence & Production Readiness • Drive reliability-focused design in partnership with engineering and platform teams • Lead architecture and launch readiness reviews, including: o Capacity planning o Failure-mode and risk analysis • Define and enforce non-functional requirements (availability, latency, resilience) Production Ownership & Incident Leadership • Own production reliability and service health • Act as incident commander, leading triage, mitigation, and communication • Lead blameless post-mortems with clear, actionable follow-ups • Proactively identify and reduce operational risk across the system Observability & SLO Management • Define and manage SLIs, SLOs, and error budgets • Design and operate monitoring and alerting using: o Prometheus, Grafana o OpenSearch / Elasticsearch o Opsgenie • Build dashboards aligned to user impact and system health Automation, Scalability & Platform Enablement • Drive automation-first operations to scale systems sustainably • Enhance CI/CD pipelines (GitHub Actions) with deployment gating and validation • Identify and resolve performance and reliability bottlenecks • Improve developer experience through operational tooling and best practices Technology Environment • Kubernetes, Docker • GitHub Actions (CI/CD) • Prometheus, Grafana (observability) • OpenSearch / Elasticsearch (logging/search) • Opsgenie (incident management) • AWS or equivalent cloud platforms • Preferred: Spring Boot and/or Golang services All About You • Years of professional experience operating distributed systems at scale in production • Strong expertise in: o Kubernetes and containerized environments o Observability (metrics, logging, tracing) o Spring Boot and/or Golang ecosystems • Hands-on across application, infrastructure, and release pipelines • Demonstrated ownership of service reliability, incident response, and operational strategy • Ability to influence system design through technical leadership and data-driven decisions • Pragmatic mindset—balancing automation, trade-offs, and system evolution • Experience navigating enterprise environments while maintaining delivery velocity • Leverages AI tools (e.g., Copilot, ChatGPT, Claude) to: o Accelerate design, coding, and testing o Improve code quality and operational outcomes • Integrates AI into workflows: o Architecture reviews, code generation, testing, and documentation • Applies strong judgment in production-critical, low-latency environments Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Remote - Utah: $96,000 - $163,000 USD Job Posting Window Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

Manage product operations to ensure platform reliability, customer engagement, and continuous improvement. | 7-10 years in product operations or management, data-driven, customer-focused, with technical and communication skills. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Manager, Product Operations - PM Overview Job Description Summary Our mission is to make payments convenient, fast, and secure through technology. That’s why we developed and operate the Mastercard Digital Enablement Service (MDES), powering mobile payments like Apple Pay, Google Pay, and Samsung Pay, as well as secure, tokenized payments for eCommerce wallets and merchants worldwide. MDES processes billions of transactions every month and continues to scale as digital payments expand globally. To support this growth, we are making our services more reliable, resilient, and serviceable, while meeting regulatory and customer demands worldwide. As a Product Operations PM, you will play a critical role in keeping this platform strong. You’ll work closely with Product, Engineering, Ops, Support, Site Reliability Engineering (SRE), BizOps, and customer-facing teams to ensure operational excellence from Product POV. You will stay on top of incidents, drive proactive reporting and insights, and help steer the platform toward ever-higher levels of stability, quality, and customer trust. Customer Engagement & Platform Health • Act as the operational and customer voice of the product , staying close to live incidents and broader platform issues, ensuring timely resolution and accountability, and engaging directly with customers and Support teams to capture feedback, address pain points, and ensure clear, empathetic communication. • Lead the business side of communications for both incidents and platform stability, partnering with teams to ensure updates are timely, transparent, and customer-centric. • Analyze recurring tickets, problems, and trends with Support, turning insights into backlog items and long-term fixes. • Engage directly with customers when needed, gathering feedback and representing platform health, resiliency, and serviceability priorities. Insights & Data-Driven Decisions • Research and analyze customer-impacting incidents and operational data, generating insights that influence roadmap priorities and drive permanent root cause resolution. • Build and maintain KPIs, scorecards, and reporting frameworks to track platform health, reliability, and customer experience, using data to anticipate risks and uncover opportunities. • Explore AI/ML-driven approaches to enhance monitoring, anomaly detection, and operational efficiency. Reliability, Quality & Resiliency • Drive initiatives to improve platform reliability and availability, ensure we are going above and beyond “5 9’s” performance. • Contribute to the resiliency and operational excellence roadmap, embedding resiliency, quality, stability, and serviceability into product delivery. • Translate operational insights into product requirements (including non-functional requirements such as availability, performance, and serviceability) in partnership with architects and PMs. • Lead capacity planning and forecasting from a product perspective, using data and insights to anticipate demand, inform scalability, and ensure readiness for growth. Operational Excellence & Continuous Improvement • Partner with BizOps, SRE, Engineering, and Product teams to streamline escalations, strengthen monitoring, and improve operational processes. • Facilitate retrospectives, governance forums like QBRs, and process improvements, while providing clear, proactive updates on platform health, operational performance, and customer impact. You Should Apply If: • You have 7–10 years of experience in product operations, product management or a similar role, collaborating with product, engineering, ops, BizOps, support, and customer-facing teams to drive accountability and improvements. • You are strategic, customer-obsessed, and data-driven, turning operational detail and incidents into insights that shape priorities, influence roadmaps, and improve customer experience. • You take ownership of outcomes, thrive in ambiguity, and are proactive in driving clarity and progress across cross-functional teams. • You bring product management or product development experience, and can translate operational insights into product requirements, non-functional needs, and roadmap influence. • You work fluently across data and ops tooling — from SQL and analytics platforms to monitoring, incident management, and observability tools — to uncover insights and drive reliability and performance. • You are creative and curious, exploring new approaches (including AI/ML) to improve efficiency, resiliency, and reliability. • You excel at simplifying complex processes and services to enable scale, while relentlessly seeking improvements and challenging the status quo. • You are an excellent communicator and problem-solver, able to distill complex data and incidents into clear, actionable insights for diverse audiences, while balancing strong multitasking skills with a drive to deliver global impact on services used daily by hundreds of millions of people. It Would Also Be Great If: • You understand the card payment ecosystem – from the perspective of a merchant, processor, or issuer. • You have a technical background and the ability to contribute to scaling services that deliver 5x9’s availability. • You have used collaboration tools such as Aha!, Rally, or JIRA to manage product evolution. Our teams and values • We work in small, collaborative teams of product managers, software engineers, and operations engineers. • We are a diverse and inclusive group, bringing perspectives from many backgrounds. • We believe in doing well by doing good, supporting inclusive growth and making ethical, environmentally responsible decisions. Why Join Us? • Be part of the team powering billions of global transactions every month. • Help shape the resiliency, stability, and serviceability of the world’s leading tokenization platform. • Grow your career at the intersection of product, operations, data, and innovation, driving impact felt daily by hundreds of millions of people worldwide. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $130,000 - $221,000 USD

Support product marketing activities including content development, sales enablement, campaign execution, and reporting for security solutions. | Experience in B2B or product marketing, interest in payments or security solutions, strong communication skills, and ability to manage multiple tasks. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Marketing Analyst - Security Solutions The Global B2B Marketing Group is seeking an Analyst, Product Marketing to join the Security Solutions Product Portfolio Marketing team, supporting Risk Decisioning and AI‑driven fraud solutions. This role focuses on marketing execution and enablement for both sellable and mandated (non‑sellable) products, helping ensure clear messaging, strong sales support, and effective customer communications across the portfolio. The Analyst will support product marketing efforts by contributing to content development, sales enablement, launch support, campaign execution, and reporting. Working closely with senior product marketers, product managers, customer success, and sales teams, this role helps translate complex product capabilities into clear, customer‑ready marketing materials. This position is ideal for a product marketer who is looking to deepen their experience in B2B product marketing within payments, security, risk, and fraud solutions, while working in a collaborative, global environment. The Role As an Analyst, Product Portfolio Marketing – Security Solutions, you will support day‑to‑day product marketing activities. Your responsibilities will include: Product Marketing and Portfolio management: Contribute and recommend succinct product value propositions that are crisp, competitively differentiated and target market specific. Consideration of market dynamics/ ecosystem, buyer needs, and competitive landscape required.   Content Development & Launch Support: Contribute to the creation and execution of marketing content, including Customer case studies and testimonials, Videos, presentations, and event materials, Internal communications and product updates Campaign & Sales Enablement Support: Assist with execution of marketing campaigns aimed at customers and prospects. Help coordinate messaging, assets, and timelines to support integrated campaigns. Support maintenance and organization of sales enablement assets to ensure materials are accurate and up to date Reporting & Marketing Operations: Partner with broader marketing and analytics teams. Help update tracking tools, content calendars, and internal documentation. Support internal reporting, dashboards, and ad hoc analysis requests All About You Experience in B2B marketing, product marketing, or a related role Interest in or exposure to payments, security, fraud, risk, or data‑driven solutions Strong written and verbal communication skills with attention to detail Experience supporting marketing content, campaigns, or product launches Ability to understand a customer centric approach. Product portfolio marketing focuses on buying centers. Comfortable working with data, tracking tools, and basic reporting Organized, detail‑oriented, and able to manage multiple tasks in a fast‑paced environment Collaborative team player who works well across functions and geographies Proficiency in Microsoft Office tools, including PowerPoint, Word, Excel, and Copilot Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team. Pay Ranges Toronto, Canada: $68,000 - $109,000 CAD

Manage supply base, develop sourcing strategies, negotiate contracts, and mitigate supplier risk. | Experience managing supply chains, developing sourcing strategies, stakeholder relationship management, and risk mitigation. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Sourcing & Supplier Management Overview • Manages the full scope of Mastercard’s supply chain to effectively meet its business needs while mitigating risk. • This includes the development and execution of global sourcing strategies, assessing and managing supplier risk, providing payment solutions, and growing supplier diversity. Responsibilities • Manages the supply base across designated category, business unit, market, and/or regions to reduce cost and maximize value • Provides expertise on market conditions, industry trends, category/product knowledge and emerging supply options • Partners across the Sourcing and Third Party Risk Management functions as well as all business and finance functions to understand historical spend data, future demands, obligations, business needs and consequently develops sourcing strategy and implementation plans for the regions • Strengthens relationships with key suppliers and stakeholders • Progress and administer procure-to-pay policies through trainings and providing transparency through communications and reporting. • Contributing to the strategic sourcing process by analyzing spend, defining requirements, developing strategies, authoring RFx's and negotiating contracts while improving supplier performance and mitigating risk. • Manages improvement initiatives • Deep knowledge and understanding of sourcing, risk, and legal processes • Negotiates large transactions Experiences • Experience in Real Estate Management a plus • Experience developing & managing senior & key stakeholder category and regional relationships • Experience managing supply chains within business units, reducing costs and risks while improving value and efficiencies • Experience successfully developing & implementing business unit strategies, enabling spend management, supplier performance and risk mitigation • Experience executing sourcing transformation projects and supporting strategic initiatives • Experience managing sourcing processes and operations • Experience with Risk Management Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $109,000 - $180,000 USD Purchase, New York: $125,000 - $207,000 USD

Manage sourcing strategies, supplier relationships, and risk mitigation to optimize supply chain value. | Experience in supply chain, sourcing strategy, stakeholder management, and risk mitigation, with real estate management as a plus. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Sourcing & Supplier Management Overview • Manages the full scope of Mastercard’s supply chain to effectively meet its business needs while mitigating risk. • This includes the development and execution of global sourcing strategies, assessing and managing supplier risk, providing payment solutions, and growing supplier diversity. Responsibilities • Manages the supply base across designated category, business unit, market, and/or regions to reduce cost and maximize value • Provides expertise on market conditions, industry trends, category/product knowledge and emerging supply options • Partners across the Sourcing and Third Party Risk Management functions as well as all business and finance functions to understand historical spend data, future demands, obligations, business needs and consequently develops sourcing strategy and implementation plans for the regions • Strengthens relationships with key suppliers and stakeholders • Progress and administer procure-to-pay policies through trainings and providing transparency through communications and reporting. • Contributing to the strategic sourcing process by analyzing spend, defining requirements, developing strategies, authoring RFx's and negotiating contracts while improving supplier performance and mitigating risk. • Manages improvement initiatives • Deep knowledge and understanding of sourcing, risk, and legal processes • Negotiates large transactions Experiences • Experience in Real Estate Management a plus • Experience developing & managing senior & key stakeholder category and regional relationships • Experience managing supply chains within business units, reducing costs and risks while improving value and efficiencies • Experience successfully developing & implementing business unit strategies, enabling spend management, supplier performance and risk mitigation • Experience executing sourcing transformation projects and supporting strategic initiatives • Experience managing sourcing processes and operations • Experience with Risk Management Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $109,000 - $180,000 USD Purchase, New York: $125,000 - $207,000 USD

Lead large-scale technical programs ensuring alignment, risk mitigation, and delivery of measurable outcomes. | Proven experience in technical program management, Agile methodologies, payments domain expertise, and strong cross-functional leadership. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal, Technical Program Manager Overview: The Artificial Intelligence & Decision Product Enablement (AI & DPE) is seeking a Principal Technical Program Manager, to drive product outcomes for Authorization and Authentication Decisioning teams within AI&DPE. The ideal candidate is passionate about technology, highly motivated and intellectually curious, and has the vision and organizational skills to orchestrate complex, cross-functional programs in a fast-paced environment. The Artificial Intelligence & Decision Product Enablement (AI & DPE) enables intelligent decision-based products through real time and near real time streaming analytics with the ability to govern these decisions and manage their outcomes with business agility at global scale to support Cyber Intelligence and prevent Fraud. This is a hybrid position based in O’Fallon, MO, requiring three days per week onsite. Role: • Lead end-to-end delivery of large-scale, multi-year product and platform initiatives, spanning multiple teams, systems, and business domains. • Drive alignment across engineering, product management, rules, architecture, and customer success to ensure shared priorities, outcomes, and measurable success metrics. • Own and continuously evolve integrated execution plans, including milestones, critical paths, dependencies, and cross-team commitments. • Proactively identify and mitigate risks, remove systemic blockers, and adapt plans to maintain delivery momentum and predictability. • Serve as the single point of accountability for execution health, delivery status, and executive-level reporting. • Establish and lead operating rhythms (program reviews, checkpoints, retrospectives) to ensure transparency, accountability, and consistent delivery. • Drive continuous improvement through data-driven insights, process optimization, and simplification of delivery workflows. • Partner closely with TPMs and product leaders to translate customer needs into actionable requirements, measurable outcomes, and cohesive roadmaps. • Enable cross-product planning and dependency management to support platform-wide and enterprise priorities. • Coach and mentor TPMs, elevating standards for execution rigor, stakeholder management, and decision-making quality. • Leverage AI, automation, and intelligent tooling to scale delivery, improve reporting accuracy, and increase operational efficiency. • Anticipate second-order impacts and trade-offs, surfacing insights early to support informed, strategic decision-making. • Act as a trusted advisor to senior leadership, connecting execution detail to strategic objectives and business outcomes. All About You: • Proven track record of leading large-scale technical programs from concept through delivery, with measurable business impact. • Demonstrated ability to influence and align cross-functional stakeholders across multiple teams and organizations. • Deep expertise in Agile/SAFe methodologies, with experience leading multiple teams across complex programs. • Technical proficiency within the payments domain (Authorization, Authentication, Clearing), with experience delivering AI/ML-driven fraud solutions. • Systems-level technical understanding, able to partner with engineering on architecture, APIs, and platform design decisions. • Comfortable leveraging modern tools and platforms such as MS Copilot, MS Project, Monday.com, Jira, Confluence, Aha!, Figma, Power BI, Easy BI, or similar. • Analytical and data-driven mindset, defining KPIs, dashboards, and metrics to measure program success and optimize outcomes. • Strong business acumen: understands ROI, cost optimization, and revenue impact of programs. • Skilled in cross-org strategic planning, shaping roadmaps, prioritizing initiatives, and making trade-offs across speed, cost, and quality. • Proactive problem-solver, able to navigate ambiguity, evolving requirements, and complex technical challenges. • Experienced in organizational change and adoption, driving consistent process improvements and operational excellence. • Excellent written and verbal communication skills, with the ability to translate technical concepts into clear business context. • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field. Equivalent practical experience may also be considered. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $152,000 - $258,000 USD

Manage complex multi-workstream enterprise transformation initiatives with alignment across multiple teams and senior leadership reporting. | Extensive experience leading large-scale enterprise transformation programs with strong executive communication and influencing skills. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Program Manager, Skills Based Workforce Transformation Overview The Career Ecosystem team is leading Mastercard’s enterprise transformation to a skills-based organization—reimagining job architecture, workforce planning, and talent practices to better align skills with business strategy. The Principal Program Manager, Skills Based Workforce Transformation plays a critical role in ensuring disciplined execution across this complex, multi-workstream transformation. Reporting to the Career Ecosystem Program Manager (Head of Global Skills-Based Workforce Transformation), this role acts as the central orchestrator across all program deliverables—driving alignment, visibility, and execution across HR, Technology, Product, Total Rewards, and regional stakeholders. This is a highly visible role requiring strong program management expertise, exceptional organization, and the ability to connect multiple workstreams into a cohesive, enterprise-wide delivery plan. Role Partner closely with the Career Ecosystem Program Manager to drive execution across all program workstreams, ensuring alignment to transformation objectives. Develop and manage integrated program plans, including timelines, milestones, dependencies, and deliverables across multiple interconnected initiatives. Establish and embed standardized project management practices, tools, and reporting frameworks to drive consistency and transparency at scale. Provide a consolidated, real-time view of program health, including progress against milestones, risks, and interdependencies. Identify, assess, and proactively manage program risks and issues, ensuring timely escalation and resolution. Lead executive reporting and governance forums, translating complex program activity into clear, actionable insights for senior leadership. Coordinate across workstream leads, project managers, and cross-functional stakeholders to ensure clarity of deliverables, ownership, and accountability. Orchestrate multiple workstreams into a cohesive program narrative, ensuring alignment across job architecture, skills, and workforce transformation initiatives. Drive stakeholder engagement across a global matrix organization, influencing alignment and decision-making without direct authority. Identify and implement opportunities to enhance program execution, continuously improving processes, tools, and ways of working. All About You Extensive experience leading or managing large-scale, enterprise transformation programs with multiple workstreams and senior stakeholders. Deep expertise in program and project management, including integrated planning, dependency management, and governance. Highly organized with the ability to manage complex, fast-moving programs with multiple priorities and stakeholders. Proven ability to establish and scale project management standards, tools, and reporting frameworks. Strong track record of proactively identifying risks, solving problems, and driving execution in complex environments. Exceptional executive communication skills, with the ability to translate complexity into clear, concise narratives for senior leaders. Experience operating within global, matrixed organizations, with strong influencing and stakeholder management skills. Tech-savvy with experience leveraging project management tools, reporting dashboards, and collaboration platforms. Experience supporting HR transformation, workforce strategy, or organizational change initiatives is a strong advantage. Collaborative, resilient, and proactive, with a mindset focused on continuous improvement and delivering enterprise impact. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $164,000 - $271,000 USD Arlington, Virginia: $164,000 - $271,000 USD Boston, Massachusetts: $164,000 - $271,000 USD Miami, Florida: $143,000 - $236,000 USD O'Fallon, Missouri: $143,000 - $236,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

Lead global workplace strategy, capacity planning, and real estate portfolio optimization with cross-functional stakeholder management. | Requires 10-12 years in multicultural corporate real estate teams, expertise in workplace strategy, data analytics, financial acumen, and executive stakeholder engagement. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Real Estate Services MasterCard Standardized Job Description Template Designation & Level :Director - Workplace Strategy & Technology Location, Office : Purchase , O'fallon Missouri Responsibility : Global RE Portfolio Reporting Manger : Vice President, Real Estate Services Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Real Estate Services team at Mastercard delivers core services including real estate transactions, workplace strategy, and facilities management. These are globally coordinated to plan, execute, and optimize enterprise occupancy needs, ensuring service quality and continuous improvement. The Director of Workplace Strategy leads office occupancy strategy, space management, and optimization across the global portfolio. This role leverages strategic tools and data analytics to drive space planning, design, and operational efficiency, aligned with Mastercard's workplace model and real estate strategy. This role requires experience in large-scale corporate real estate across multiple geographies, with expertise in workplace strategy, capacity management, stakeholder engagement, and workplace experience. It involves managing operational and financial complexity, leveraging workplace technology in an agile environment, communicating with senior stakeholders and partners, and driving change. Role Workplace Strategy, Capacity, and Design oLead global workplace capacity strategy, aligning office footprint with hybrid work models, business demand, and employee experience in direct partnership with the Regional Real Estate Vice presidnet & their teams. oCollaborate with location real estate service lead and drive space optimization through neighborhood planning, advanced workplace tools, and design decisions that maximize utilization and lease value. Cross-Functional Leadership and Stakeholder Management oStrong team-oriented approach with the ability to work cross-functionally with Technology group, Employee Digital Experience, and Workplace Experience teams globally to deliver an integrated physical and digital workplace solutions. oLead senior stakeholder engagement, aligning real estate strategy with business priorities and clearly communicating trade-offs and outcomes on capacity management programs. oStrong partner with Workplace experience, Global business service center and Workday teams to develop occupancy analytics and dashboards. oTranslate data into actionable insights to inform portfolio decisions, improve utilization, and optimize lease efficiency. Workplace Technology and Data Governance oOwn workplace technology strategy and roadmap, aligning platforms and tools with real estate and workplace objectives. oEstablish data governance standards and ensure data integrity across workplace systems. oDrive automation, digitization, and AI-enabled initiatives to improve efficiency and scalability. oLead platform rationalization to eliminate duplication, improve interoperability, and optimize the technology ecosystem. Financial Accountability oOwn budget oversight for workplace strategy and technology initiatives, ensuring alignment to business priorities and measurable ROI. oDrive cost efficiency through data-informed occupancy planning, technology investments, and portfolio optimization. Capital Projects and Change Management Owner of the Global Workplace Design Guidelines oEnsure consistent application of global workplace design standards across all projects. oPartner with and influence regional capital project leads to optimize layouts, capacity, and overall portfolio performance. oLead workplace change and relocation initiatives, enabling scalable, flexible environments with strong adoption. Workforce Leadership and Delivery oLead a global outsourced workplace occupancy strategy team, providing direction, oversight, and performance management across regions. oEnsure consistent, high-quality delivery aligned to global standards while driving accountability and continuous improvement. All About You oComprehensive Expertise in Corporate Real Estate Principles: Deep knowledge of corporate real estate dynamics, including capacity planning, capital project management, facility operations, and transaction management within a diverse, multi-regional portfolio is essential. oExecutive Engagement and Presentation Capabilities: Demonstrated proficiency in engaging with senior leadership to independently present and debate program business cases, financials, design concepts, and other critical topics, ensuring persuasive and impactful communication. oAnalytical and Financial Acumen: A pronounced analytical mindset, comfort with a statistical approach, and robust financial insight are required. Candidates must possess the ability to strategically align financial considerations with operational goals. oProficiency in Data Analytics and Software Tools: Expertise in performing statistical data analytics is mandatory, necessitating fluency with MS Office suite, comprehensive CAFM systems, AutoCAD, occupancy analytics tools, and workplace business intelligence systems. oInterpersonal and Conflict Resolution Skills: Exceptional interpersonal abilities to connect, build rapport with stakeholders, and navigate through conflicting viewpoints during the decision-making process are crucial. oUnderstanding of Outsourcing and Supplier Management in Corporate Real Estate: A solid grasp of outsourcing practices, especially in relation to supplier and project management services within the corporate real estate sector. oCommunication and Presentation Excellence: Strong, articulate verbal and written communication skills, alongside notable presentation capabilities, are indispensable. oWillingness to Travel: Openness to undertake both international and domestic travel, accounting for approximately 10-15% of the role's responsibilities. oMulticultural Team Experience: 10-12 years of prior experience working within multicultural real estate teams across various geographies is required. oEducational and Technical Qualifications: A degree or formal qualification in Computer Systems & Architecture, Interior Design is preferred howevery not neccsary. oProfessional Accreditations: Credentials from recognized bodies such as GBCI, Green Star, BREEM, IFMA, BIFM, CoreNet Global, RICS (e.g., LEED, Green Star, BREEM, FMP, CFM, MCR, MRICS) are highly desirable across any or all disciplines Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $163,000 - $269,000 USD O'Fallon, Missouri: $142,000 - $234,000 USD

Manage complex client engagements and portfolios, lead program governance, collaborate with stakeholders, identify business opportunities, and provide team leadership and mentorship. | 8+ years project management experience, exposure to financial institutions or payments, team coaching and client relationship management skills, advanced MS Office proficiency, and ability to travel. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Managing Consultant, Program Management, Advisors & Consulting Services Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client's organization. Roles and Responsibilities You will manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements. - Lead complex client engagements across a range of industries and problem statements - Collaborate with project sponsors, delivery teams, and senior stakeholders to ensure the effective execution of client strategies - Establish governance structures, develop delivery plans, and manage budgets for the program - Identify new business opportunities and communicate to executives to pursue, leading sales calls and client development including proposal contribution Team Collaboration & Culture - Serve as a people manager to a squad of program management consultants - Provide expertise and day-to-day project delivery team leadership, supporting evolution of solutions with innovation and create a collaborative and inclusive environment for all levels - Manage relationship with internal Mastercard leadership and stakeholders and build the firm's intellectual capital - Effectively leverage subject matter experts to develop best customized solutions Provide on-the-job training, coaching, and mentorship to junior team members, including evaluating performance, and providing feedback Basic Qualifications - Undergraduate degree with work experience in project management and change management methodologies and techniques - 8+ years of Project Management experience - Exposure to financial institutions, payments, and/or consultancies - Experience coaching and managing teams across multiple projects and/or engagements with third parties - Experience managing key client relationships - Knowledge of business KPIs, financials, and organizational leadership - Ability to provide perspective on industry and marketplace - Advanced Word, Excel, and PowerPoint skills - Use of AI in project management an asset - Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment - Ability to communicate effectively in English and the local office language (if applicable) - Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs - Ability to travel to client sites on a semi-regular basis Purchase, NY Salary Range: $164,000-$262,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Manage client relationships, drive revenue growth, develop account plans, conduct business reviews, and collaborate across teams to enhance customer experience and product enablement. | Experience in client account management or sales with strong understanding of corporate finance, payments, analytics, and excellent communication skills. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager Client Account Managment (CAM) We are seeking a motivated and detail-oriented Account Manager to oversee client relationships, ensure client satisfaction, and drive business growth. The Account Manager will serve as a point of contact between Mastercard and its clients, managing day-to-day operations support, and delivering solutions that align with client needs and company goals. Job Description: Partner and develop Mastercard's relationship with strategic issuers and value chain partners to drive revenue, market share, services with a focus on commercial, New Payment Flows (NPF) and product enablement. Develop a deep understanding of partners to create comprehensive Account Plans. Become proficient in Mastercard analytics tools and enterprise reporting platforms. Prepare regular reports on account status. Conduct quarterly business reviews and annual planning sessions with partners as appropriate. Responsibilities Deliver against sales and net revenue targets. Collaborate with internal teams to improve customer experience with understanding of payment processes and articulate billing across multiple product lines. Design strategies, messaging and proposals for customers. Analyze the customer's business through industry research, profitability modeling, financial forecasting and competitive analysis. Develop and implement sales plans including business development, marketing and product management. Partner with the customer to establish, execute and report progress against annual business plans. Lead projects and cross-functional initiatives. Identify and recommend products to enhance the customers' profitability. About you Excellent written and verbal communication and interpersonal skills to quickly build rapport and relationships with prospects, partners, and internal stakeholders to effectively deliver value proposition Strong understanding of corporate finance and payments. Excellent communication and presentation skills. Analytical mindset with experience interpreting spend data to drive business decisions. Ability to work cross-functionally with internal teams and external partners. Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard Self-motivated and target-driven with strong desire to succeed with a proven track record of delivering success while operating within a team Passion for technology, B2B payments and strong desire to always be learning Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $139,000 - $223,000 USD

Lead and manage a business development team to grow Mastercard's cybersecurity offerings in West North America by developing strategic plans, building client relationships, and identifying new market opportunities. | At least 8 years of experience in cybersecurity business development with proven leadership skills, strong knowledge of cybersecurity technologies and market trends, excellent communication and negotiation abilities, and a relevant bachelor's degree. | Job Title: Director, Mastercard Cybersecurity Business Development West NAM (People Manager) Company Overview: Mastercard is a global technology company in the payments industry, operating in over 200 countries and territories. We are dedicated to powering economies and empowering people by providing secure, simple, and smart digital payment solutions that foster a sustainable economy where everyone can prosper. Role Overview: As the Director of Cybersecurity Business Development for West North America, you will lead a dynamic team focused on expanding Mastercard's cybersecurity offerings. Your role is pivotal in driving strategic growth, building strong client relationships, and ensuring the delivery of innovative security solutions that protect our customers and partners. What You'll Do: - You will lead and manage a high-performing business development team across the West NAM region. - You will develop and execute strategic plans to grow Mastercard’s cybersecurity business. - You will build and maintain strong relationships with key clients and partners. - You will collaborate with cross-functional teams to align cybersecurity solutions with market needs. - You will identify new business opportunities and emerging trends in cybersecurity. - You will represent Mastercard at industry events and forums to enhance brand presence. - You will oversee contract negotiations and ensure compliance with company policies. - You will mentor and develop team members to achieve their professional goals. What You Bring: - Minimum of 8 years of experience in cybersecurity business development or related fields. - Proven leadership experience managing teams in a fast-paced environment. - Strong knowledge of cybersecurity technologies, market trends, and regulatory requirements. - Excellent communication, negotiation, and interpersonal skills. - Ability to develop and execute strategic business plans. - Bachelor’s degree in Business, Technology, or a related field; advanced degree preferred. Bonus Points If You Have: - Experience in the payments or financial services industry. - Established network within the cybersecurity community. - Familiarity with Mastercard’s products and services. - Certifications such as CISSP, CISM, or similar. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and leadership development. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer the chance to work with cutting-edge technology in a global company. Ready to Apply? Please submit your resume and cover letter through the Mastercard careers portal. We look forward to learning how you can contribute to our mission of powering economies and empowering people worldwide.

Lead and mentor a business development team to drive cybersecurity growth in West North America through strategic planning, client engagement, and cross-functional collaboration. | At least 8 years of experience in cybersecurity business development, strong leadership skills, deep cybersecurity knowledge, and excellent communication and negotiation abilities. | Job Title: Director, Mastercard Cybersecurity Business Development West NAM (People Manager) Company Overview: Mastercard is a global leader in payment technology, operating in over 200 countries and territories. We are committed to powering economies and empowering people by providing secure, simple, and smart digital payment solutions. Our innovative approach supports a sustainable economy where everyone can prosper. Role Overview: As the Director of Cybersecurity Business Development for West North America, you will lead a dynamic team focused on expanding Mastercard's cybersecurity offerings. Your role is pivotal in driving strategic partnerships and business growth while ensuring the highest standards of security and innovation. What You'll Do: - You will lead and mentor a high-performing business development team to achieve regional cybersecurity growth targets. - You will develop and execute strategic plans to expand Mastercard’s cybersecurity portfolio in West North America. - You will build and maintain strong relationships with key clients, partners, and stakeholders. - You will collaborate cross-functionally with product, engineering, and marketing teams to align cybersecurity solutions with market needs. - You will identify emerging cybersecurity trends and opportunities to inform business strategy. - You will represent Mastercard at industry events and forums to enhance brand presence. - You will manage budgets, forecasts, and performance metrics to ensure business objectives are met. What You Bring: - You bring at least 8 years of experience in cybersecurity business development or related fields. - You have proven leadership skills managing teams in a fast-paced, technology-driven environment. - You possess deep knowledge of cybersecurity technologies, market dynamics, and regulatory requirements. - You have excellent communication and negotiation skills with a track record of closing complex deals. - You are adept at strategic thinking and problem-solving with a customer-centric mindset. Bonus Points If You Have: - Experience working within the payments or financial services industry. - Familiarity with Mastercard’s products and cybersecurity initiatives. - Advanced degree in business, cybersecurity, or related disciplines. - Experience managing cross-regional or global teams. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and leadership development. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer the chance to be part of a global company making a positive impact. Ready to Apply? To join Mastercard as the Director of Cybersecurity Business Development West NAM, please submit your resume and cover letter through our official careers page. We look forward to exploring your potential to drive innovation and growth with us.

Lead and grow the cybersecurity business development team in West NAM, develop strategic plans, build client relationships, and drive business growth. | Minimum 8 years in cybersecurity business development with leadership experience, strong knowledge of cybersecurity technologies, and excellent communication skills. | Job Title: Director, Mastercard Cybersecurity Business Development West NAM (People Manager) Company Overview: Mastercard is a global leader in payment technology, operating in over 200 countries and territories. We are committed to powering economies and empowering people by providing secure, innovative digital payment solutions that foster economic growth and inclusion worldwide. Role Overview: As the Director of Cybersecurity Business Development for West North America, you will lead a dynamic team focused on expanding Mastercard's cybersecurity offerings. Your role is pivotal in driving strategic partnerships and business growth while ensuring the security and integrity of digital payment ecosystems. What You'll Do: - You will lead and mentor a high-performing business development team to achieve regional cybersecurity growth targets. - You will develop and execute strategic plans to expand Mastercard’s cybersecurity portfolio in the West NAM region. - You will build and maintain strong relationships with key clients, partners, and stakeholders. - You will collaborate cross-functionally with product, engineering, and marketing teams to align cybersecurity solutions with market needs. - You will identify emerging cybersecurity trends and opportunities to innovate Mastercard’s offerings. - You will represent Mastercard at industry events and forums to enhance brand presence and thought leadership. - You will manage budgets, forecasts, and performance metrics to ensure business objectives are met. What You Bring: - You bring at least 8 years of experience in cybersecurity business development or related fields. - You have proven leadership skills managing teams and driving business growth. - You possess deep knowledge of cybersecurity technologies and market dynamics. - You have excellent communication, negotiation, and stakeholder management skills. - You are adept at strategic planning and execution in a fast-paced environment. Bonus Points If You Have: - Experience in the payments or financial services industry. - Familiarity with regulatory and compliance requirements related to cybersecurity. - A strong network within the cybersecurity community. - Advanced certifications such as CISSP, CISM, or similar. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and leadership development. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer the chance to make a meaningful impact on global digital security. Ready to Apply? Submit your resume and cover letter through the Mastercard careers portal to join our mission in securing the future of digital payments.

Lead and manage complex operational excellence programs, improve business processes, ensure compliance, monitor KPIs, and collaborate across teams to deliver operational improvements. | Multi-year experience in program management or operational assurance, strong project management skills, technical proficiency, excellent communication and leadership, with preferred PMP or Six Sigma certification. | Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Program Management (GBSC-Operational Excellence) Overview: Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Who is GBSC? The Global Business Solutions Center (GBSC) is a powerhouse of innovation and strategic partnership inside of Mastercard that combines operational excellence with a vision for what's next. More than a service provider; it is a collaborative force that delivers impactful outcomes. Anchored in strong, reliable operations, the GBSC brings to life bold ideas that empower teams across Finance, Legal, People & Capability, Sales, Marketing, and Product. Role: Mastercard Revenue Operations & Enablement, part of Revenue Accounting Services in GBSC, is seeking a skilled Program Manager to support the function of Operational Excellence. The Manager, Program Management will ensure smooth and efficient business processes, identify improvement areas, and implement strategies to enhance operational performance. This role requires a strong understanding of business analysis, project management, and operational excellence. Key Responsibilities: Identify, analyze, and recommend improvements to operational processes. Lead and manage complex, cross-functional programs and projects from initiation to completion. Develop project plans, timelines, and budgets, ensuring adherence to milestones and deliverables. Facilitate effective communication and collaboration among stakeholders. Identify and mitigate project risks, ensuring timely resolution of issues. Develop and implement operational assurance frameworks to ensure compliance with industry standards and regulatory requirements. Conduct assessments to identify operational risks and inefficiencies. Collaborate with teams to design and implement corrective actions and preventive measures. Monitor and report on KPIs to track operational performance. Assess and mitigate risks associated with operational processes and projects. Oversee the implementation of operational projects for Revenue systems and solutions. Ensure alignment of technical solutions with business needs. Work with cross-functional teams to ensure alignment and successful execution of initiatives. Develop and implement metrics to monitor and evaluate operational performance. Prepare and present reports on operational performance and project status to senior management. All About You: Proven experience in operational assurance, program management, and/or technical product management roles. Proven, multi-year experience in program management, operations assurance, or a related field. Strong understanding of industry standards and best practices in operational assurance. Excellent project management skills, with a track record of successfully leading and delivering complex projects. Technical proficiency and experience with product development and implementation. Strong analytical, problem-solving, and decision-making skills. Excellent communication, leadership, and interpersonal skills. Ability to work effectively in a fast-paced environment. Preferred Qualifications: Professional certifications such as PMP, Six Sigma, or other relevant certifications. Experience in the financial services or technology industry. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $100,000 - $160,000 USD

Lead the product lifecycle for digital payment solutions, collaborating with cross-functional teams to deliver innovative and compliant products that meet market needs. | 7+ years of product management experience in fintech or payment technology with strong technical skills and leadership capabilities. | Job Title: Lead Product Manager - Technical Company Overview: Mastercard is a global leader in payment technology, operating in over 200 countries and territories. We are committed to powering economies and empowering people by providing secure, innovative, and seamless digital payment solutions that foster a sustainable and inclusive economy. Role Overview: As a Lead Product Manager - Technical, you will drive the development and execution of cutting-edge payment products that meet the evolving needs of our customers. You will collaborate with cross-functional teams to deliver secure, scalable, and innovative solutions that enhance the digital payments ecosystem. What You'll Do: - You will lead the product lifecycle from ideation to launch, ensuring alignment with business goals and customer needs. - You will collaborate with engineering, design, and marketing teams to define product requirements and roadmaps. - You will analyze market trends and customer feedback to identify opportunities for product innovation. - You will manage stakeholder communications and provide regular updates on product progress and performance. - You will ensure product compliance with industry standards and regulatory requirements. - You will mentor junior product managers and contribute to team development. - You will drive data-driven decision making to optimize product features and user experience. What You Bring: - 7+ years of product management experience, preferably in fintech or payment technology. - Strong technical background with experience working closely with engineering teams. - Proven track record of successfully launching complex digital products. - Excellent communication and leadership skills. - Ability to manage multiple priorities in a fast-paced environment. Bonus Points If You Have: - Experience with blockchain or emerging payment technologies. - Familiarity with global payment regulations and compliance. - MBA or advanced degree in a related field. - Experience working in a global, matrixed organization. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision coverage. - We offer opportunities for professional growth and development. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer the chance to work on impactful projects that shape the future of payments. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.mastercard.com/careers. We look forward to learning how you can contribute to our mission of powering economies and empowering people worldwide.

Lead product strategy and execution for advertiser products focused on consumer acquisition and engagement, managing cross-functional teams and partnerships. | 10+ years in product development with expertise in digital payments or advertising technology, strong leadership and communication skills, and experience in global environments. | Job Title: VP, Advertiser Product Development, Consumer Acquisition and Engagement Company Overview: Mastercard is a global leader in payment technology, operating in over 200 countries and territories. We are committed to powering economies and empowering people by providing secure, simple, and smart digital payment solutions. Our mission is to build a sustainable economy where everyone can prosper through innovative financial services. Role Overview: As the VP of Advertiser Product Development for Consumer Acquisition and Engagement, you will lead the strategy and execution of product initiatives that drive advertiser success and consumer engagement. This role is pivotal in developing innovative products that enhance customer acquisition and retention, aligning with Mastercard’s vision of empowering businesses and consumers alike. What You'll Do: - You will lead the development and execution of advertiser product strategies focused on consumer acquisition and engagement. - You will collaborate cross-functionally with marketing, technology, and data teams to deliver innovative product solutions. - You will analyze market trends and customer insights to inform product roadmap and enhancements. - You will manage and mentor a high-performing product development team. - You will drive partnerships with key stakeholders to expand product reach and impact. - You will oversee product lifecycle management from ideation to launch and continuous improvement. - You will ensure products comply with industry regulations and Mastercard’s standards. - You will report on product performance and adjust strategies to meet business goals. What You Bring: - 10+ years of experience in product development, preferably in digital payments or advertising technology. - Proven track record of leading product teams and delivering successful consumer acquisition and engagement products. - Strong understanding of digital advertising ecosystems and consumer behavior analytics. - Excellent leadership, communication, and stakeholder management skills. - Experience working in a fast-paced, global environment. - Bachelor’s degree in Business, Marketing, Technology, or a related field; advanced degree preferred. Bonus Points If You Have: - Experience with AI and machine learning applications in product development. - Background in financial services or payment technology sectors. - Familiarity with data privacy regulations and compliance. - MBA or other relevant advanced certifications. What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation and growth. - We offer competitive compensation and comprehensive benefits packages. - We offer opportunities for professional development and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer the chance to be part of a global company making a positive impact on economies worldwide. Ready to Apply? To join Mastercard as our VP of Advertiser Product Development, please submit your resume and cover letter through our careers portal at www.mastercard.com/careers. We look forward to discovering how you can contribute to our mission of empowering people and businesses globally.

Lead product development strategy and execution for digital payment solutions, managing cross-functional teams and stakeholder relationships. | 8+ years in product development or management in fintech, strong leadership and communication skills, and deep knowledge of payment technologies. | Job Title: Director, Product Development Company Overview: Mastercard is a global leader in payment technology, operating in over 200 countries and territories. We are committed to powering economies and empowering people by providing secure, simple, and smart digital payment solutions. Our mission is to build a sustainable economy where everyone can prosper through innovative financial services. Role Overview: As the Director of Product Development, you will lead the strategy and execution of new product initiatives that drive Mastercard’s growth and innovation. You will collaborate with cross-functional teams to deliver cutting-edge payment solutions that meet the evolving needs of our customers and partners worldwide. What You'll Do: - You will define and drive the product development roadmap aligned with Mastercard’s strategic goals. - You will lead and mentor a high-performing product development team. - You will collaborate with engineering, design, marketing, and sales teams to ensure successful product launches. - You will analyze market trends and customer feedback to identify new product opportunities. - You will manage product lifecycle from concept through launch and post-launch optimization. - You will establish key performance indicators (KPIs) to measure product success and impact. - You will engage with external partners and stakeholders to foster innovation and strategic alliances. - You will ensure compliance with industry regulations and Mastercard’s security standards. What You Bring: - Minimum 8 years of experience in product development or management, preferably in fintech or payment industries. - Proven track record of leading product teams and delivering successful digital payment products. - Strong understanding of payment technologies, digital wallets, and financial services. - Excellent leadership, communication, and stakeholder management skills. - Ability to think strategically and execute tactically in a fast-paced environment. - Bachelor’s degree in Business, Engineering, Computer Science, or related field; MBA preferred. Bonus Points If You Have: - Experience working in a global, matrixed organization. - Knowledge of emerging technologies such as blockchain, AI, or machine learning in payments. - Experience with agile product development methodologies. - Advanced degree or certifications in product management or related disciplines. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and leadership development. - We offer a dynamic and inclusive work environment that values innovation and collaboration. - We offer flexible work arrangements to support work-life balance. - We offer access to cutting-edge technology and resources to empower your success. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.mastercard.com/careers. We look forward to learning how you can contribute to Mastercard’s mission of powering economies and empowering people worldwide.