Maleda Tech

Detect, investigate, and respond to security threats while building automation and detection models and collaborating with cross-functional teams. | Over 5 years of experience in security operations, incident response, digital forensics, and proficiency in Python, SQL, Pandas, and knowledge of Cyber Kill Chain and MITRE ATT&CK frameworks. | About the Role Join the Threat Detection and Response team at a leading global travel technology marketplace. This is the front-line team that detects, investigates, and responds to internal and external security threats and malicious activity across corporate and production environments. As a senior engineer, you will help define and execute the vision for threat detection and incident response capabilities while mentoring teammates. You will have direct impact building, optimizing, and scaling security capabilities that protect millions of users worldwide. What You'll Do Perform investigations of security incidents using digital forensics and data analytics Use coding, data analytics, and investigation skills to hunt, detect, and respond to threats Build automation and detection models to identify anomalous activity and mitigate threats at scale Proactively hunt for threats in corporate and production environments Partner with engineering teams to build advanced detection solutions and carry out complex investigations Identify gaps in infrastructure and work with business partners to improve visibility through logging and detection Collaborate with cross-functional teams such as Legal, Privacy, and Engineering for efficient, large-scale response Qualifications 5+ years of hands-on technical experience in security operations, including investigations, incident response, incident management, digital forensics, threat intelligence, threat hunting, and/or detection engineering Proficiency in Python or another scripting language; SQL and Pandas are used frequently Experience automating security detection and response Working knowledge of the Cyber Kill Chain and MITRE ATT&CK frameworks and how they apply to the threat landscape Self-motivated problem solver able to work independently with minimal guidance Ability to lead through influence in complex, ambiguous situations Calm, collaborative, and expedient in critical high-stress situations Strong organizational, prioritization, and multitasking skills Preferred Qualifications Familiarity with Elasticsearch. Experience with AWS services (EC2, S3, Lambda, RDS) Key Details Start Date: July 2026 Contract Duration: 12-month contract with possibility of extension Schedule: Full-time, 40 hours per week Location: Remote (US based), PST preferred Compensation: $140 to $160 per hour (W2)

Lead end-to-end process improvement initiatives and drive measurable operational improvements across cross-functional teams. | Significant experience in business process improvement, strong analytical skills, stakeholder management, and ability to drive change without formal authority. | About the role We are looking for a Lead, Business Process Improvement to drive how our teams work, scale, and deliver. In this role you will partner with stakeholders across the organization to identify inefficiencies, redesign core workflows, and implement durable improvements that move key business metrics. This is a high-impact, cross-functional position for someone who thrives in ambiguity, enjoys turning messy problems into clear processes, and can influence without direct authority. You will operate as both a strategist and a hands-on practitioner, mapping current-state processes, building the case for change, and seeing improvements through to adoption. What you will do • Lead end-to-end process improvement initiatives, from discovery and root-cause analysis through design, implementation, and measurement. • Map current-state workflows, surface bottlenecks, and quantify the impact of inefficiencies using data. • Design and document future-state processes, including standard operating procedures, controls, and success metrics. • Partner with cross-functional stakeholders across operations, product, finance, and other teams to align on priorities and secure buy-in. • Facilitate workshops and working sessions to gather input, build consensus, and drive decisions. • Define and track KPIs to measure the effectiveness of process changes and report progress to leadership. • Identify opportunities for automation and tooling to reduce manual effort and improve consistency. • Coach and enable teams to sustain improvements after rollout. Must Haves • Significant experience leading business process improvement, operations excellence, or continuous improvement initiatives. • Demonstrated ability to map, analyze, and redesign complex processes that span multiple teams or functions. • Strong analytical skills, with comfort using data to diagnose problems and measure outcomes. • Proven success driving change in ambiguous, fast-moving environments without relying on formal authority. • Excellent stakeholder management and communication skills, including the ability to influence senior leaders. • Experience facilitating workshops and leading cross-functional working groups. • Track record of delivering measurable results at scale. Preferred qualifications • Experience at a high-growth technology company, online marketplace, or platform business. • Familiarity with process improvement methodologies such as Lean, Six Sigma, or Kaizen. • Hands-on experience with process mapping, workflow, or automation tools. • Background partnering with operations, product, or finance teams on scaling initiatives. • Experience defining governance models and operating rhythms for newly designed processes. Key Details • Location: Remote • Start Date: June 2026 • Duration: 6-12 months, with strong possibility of extension or conversion • Work Schedule: Full-time, 40 hours per week • Pay Rate Range: $75-$85 per hour

Design and lead global measurement frameworks for major events and partnerships, translating findings into actionable insights for senior stakeholders. | 10+ years in consumer insights with expertise in measurement frameworks, vendor management, advanced analytics, and strong storytelling skills. | About the Role We’re seeking a highly experienced Consumer Insights Lead to support our Client's emerging business lines (Experiences, Services, Hotels) during a parental leave coverage. This is a hands-on individual contributor role focused on designing and leading global measurement frameworks, particularly for major events and partnerships (e.g., FIFA World Cup, Olympics). You’ll operate in a fast-moving part of the business, requiring autonomy, adaptability, and the ability to balance strategic thinking with hands-on execution. This role partners closely with external research agencies, owning study design, survey development, and translating findings into actionable insights for senior stakeholders. Key Responsibilities • • Lead end-to-end measurement strategy for global events and sponsorships, including pre/post analysis and longitudinal tracking (brand awareness, sentiment, impact) • Design and evolve tracking frameworks deployed on a recurring cadence (e.g., quarterly, post-event) • Oversee measurement of key global events and partnerships, establishing and maintaining measurement frameworks, monitoring trends over time, and translating findings into clear business implications • Design, coordinate, and execute strategic qualitative and quantitative research projects across a wide range of methodologies, including focus groups, online tools, immersions, ethnographies, and simulated methodologies • Identify and implement innovative research techniques and emerging tools (including AI methods) to address evolving business needs • Balance in-house execution with vendor-managed projects, maintaining quality and rigor across both models • Prepare and present research findings through written reports and presentations in a concise and compelling way to cross-functional teams • Ensure all outputs are actionable, grounded in consumer knowledge, and guided by a broader understanding of business context — inspiring stakeholders to uncover the "so whats" behind every deliverable • Leverage market, competitor, and product information to produce objective insights on market drivers, the competitive environment, and key customer trends • Partner cohesively with the broader Research Leadership Team — synthesizing across business and consumer workstreams to avoid silos and add cross-functional value Qualifications Required: • 10+ years of relevant consumer insights experience with significant expertise in measurement frameworks and longitudinal tracking • • Tech or digital-first company experience strongly preferred • Proven experience building and managing brand trackers / longitudinal measurement programs • Experience working with external research vendors/agencies • Expertise in a wide range of qualitative and quantitative research methodologies • Familiarity with advanced analytic techniques and emerging research tools, including AI methods • Exceptional storytelling and communication skills — able to distill complex consumer data into clear, compelling narratives that influence senior stakeholders • Ability to plan, manage, and facilitate global research programs • Detail-oriented without sacrificing strategic perspective • Comfortable operating in fast-moving, ambiguous environments — able to balance strategic thinking with hands-on execution • Excellent interpersonal and collaboration skills Ways of Working • Individual contributor role (no direct reports) • High-autonomy, fast-paced environment • Mix of structured tracking + ad hoc research • Vendor-led execution model • Cross-functional stakeholder exposure (marketing, partnerships, etc.) Preferred: • Degree in research, marketing, or social sciences; MBA a plus • Experience on both the client and supplier/vendor side of research Key Details • Role Type: Contract (W2) • Start Date: June 1, 2026 • End Date: December 31, 2026 (with potential of extension) • Location: Remote (within the US) • Schedule: 40 hours/week, 5 days/week • Pay Rate: $155–$178/hr • H-1B Sponsorship: Not available for this role

Lead global consumer insights strategy to influence executive decisions and embed insights into product and marketing strategies. | Senior leader with 8-12+ years in consumer insights, strong storytelling, global experience, and ability to drive strategic execution. | About the Role At Maleda, we partner with high-growth, product-driven companies to build and scale world-class capabilities. We are seeking a Consumer Insights Lead, Global to define and drive the end-to-end consumer insights strategy across markets, shaping how the organization understands and serves its customers. This is a highly strategic role for a senior leader who can translate complex data into actionable insights, influence executive decision-making, and build scalable insights frameworks that inform product, marketing, and business strategy globally. What You’ll Do • Define and lead the global consumer insights strategy, ensuring alignment with company priorities and growth objectives • Serve as a trusted advisor to senior leadership, translating consumer behavior and market trends into clear, actionable recommendations • Design and oversee qualitative and quantitative research programs (e.g., segmentation, brand tracking, journey mapping, NPS, experimentation) • Synthesize insights from multiple data sources (research, analytics, market data) into cohesive narratives that drive decision-making • Partner closely with Product, Marketing, Operations, and Regional teams to embed insights into roadmaps and go-to-market strategies • Build and scale global insights frameworks, tools, and processes to ensure consistency and impact across markets • Lead and develop a high-performing insights team (or operate as a senior individual contributor with broad influence) • Identify emerging trends, shifts in consumer behavior, and competitive dynamics across regions • Drive measurement frameworks to evaluate the impact of consumer-facing initiatives What We’re Looking For • 8–12+ years of experience in consumer insights, market research, strategy, or analytics • Proven track record of influencing senior stakeholders and driving business decisions through insights • Deep expertise in both qualitative and quantitative research methodologies • Experience working in global, cross-market environments with strong cultural awareness • Strong storytelling skills with the ability to distill complex data into clear, compelling narratives • Demonstrated ability to operate strategically while also driving execution • Experience partnering with Product and Marketing teams in high-growth environments Preferred Qualifications • Experience in marketplace or consumer tech companies • Background in consulting or leading insights functions within global organizations • Experience with advanced analytics, experimentation, or data science teams • Familiarity with tools such as SQL, Tableau, Qualtrics, or similar research and analytics platforms • Experience building insights functions or scaling processes from 0→1 Key Details • Start Date: May 2025 • Duration: 12-month contract (potential for extension) • Location: US, remote • Work Schedule: Full-time, 40 hours per week, Monday-Friday • Pay Rate Range: $130-$170 per hour

Design and deliver training programs and manage learning systems to support go-to-market teams. | Requires 5+ years in enablement or instructional design with LMS management and strong project management skills. | About the Role Maleda Tech is seeking an experienced Enablement Program Manager to support the development and execution of high-impact training and enablement initiatives within a fast-paced, global environment. In this role, you will design and deliver learning programs that empower go-to-market teams, including sales, account management, and partnerships, to perform at their best. You will also play a key role in optimizing learning systems, improving program effectiveness through data, and driving scalable enablement strategies. This position is ideal for someone who thrives in ambiguity, takes initiative, and enjoys building structured, impactful learning experiences that directly influence business outcomes. Key Responsibilities Design and develop scalable training programs using instructional design best practices Create and deliver role-based enablement content, including certifications, playbooks, mock sessions, and sales materials Manage and optimize Learning Management Systems (LMS), ensuring content is accessible, organized, and engaging Troubleshoot and improve enablement tools and systems to ensure seamless operations Partner with cross-functional stakeholders to translate business needs into effective learning solutions Leverage data from platforms such as Salesforce, Tableau, and enablement tools to identify gaps and improve program performance Support go-to-market teams by building content that strengthens sales narratives, objection handling, and customer engagement Lead projects end-to-end with minimal supervision, ensuring timely and high-quality delivery Continuously refine processes and programs to improve efficiency and scalability Qualifications Required: 5+ years of experience in enablement, learning & development (L&D), or instructional design Hands-on experience administering and optimizing Learning Management Systems (LMS) Proven experience creating sales enablement content (e.g., pitches, playbooks, messaging frameworks, objection handling) Strong instructional design skills with a portfolio demonstrating engaging, effective content Experience supporting go-to-market teams such as sales, account management, or partnerships Strong cross-functional collaboration and stakeholder management skills Proficiency with tools such as Salesforce, Tableau, Slack, Google Workspace, Asana, or Airtable Excellent organizational and project management skills Solutions-oriented mindset with the ability to identify problems and implement improvements Preferred: Experience in a SaaS or technology-driven environment Familiarity with enablement platforms such as Highspot or Gong Background in hospitality, travel, or marketplace business models Ability to adapt quickly in fast-paced, evolving environments Key Details Start Date: May 12, 2026 (or ASAP) Duration: Approximately 4-6 months Location: Remote (U.S.-based; team operates across West Coast time zones) Schedule: Full-time (40 hours/week) Work Type: Contract (W2) Compensation: $80 - $100 per hour

Lead data visualization software implementation, integrate third-party data, design interactive dashboards, optimize usability, and provide training. | 5+ years in data visualization with expertise in Tableau or similar, strong data integration and ETL skills, advanced SQL, and experience with large-scale marketing research datasets. | Title: Data Visualization Engineer – Consumer Insights Employment Type: Contract (W2) | Part-time Location: Remote Duration: 6 months (ASAP – 03/31/2026) Hours: 20 hours/week (flexible across 5 days) Max Rate: $190/hr (USD) The Difference You Will Make As a Data Visualization Engineer – Consumer Insights, you will transform complex marketing research output from a global tracking study into a network of intuitive dashboards. Your work will make critical data more accessible, digestible, and actionable for cross-functional teams. You will integrate third-party data sources into internal systems, design interactive dashboards, and provide data tables and visualizations that empower teams to query, track, and measure their KPIs. This is a temporary, project-focused role (approx. 6 months, 20 hrs/week) dedicated to completing data source integration, dashboard network development, rollout, and iterative improvements. Responsibilities • Lead implementation and integration of data visualization software, including tool selection. • Guide planning and adoption of a new dashboard environment. • Integrate third-party data sources into internal analytics platforms (Tableau or equivalent). • Design and develop interactive dashboards (Tableau, Power BI, Looker, etc.) with data tables and visualizations for researchers and marketers. • Optimize dashboards for usability, performance, and accessibility. • Iterate and refine dashboards based on feedback and evolving data. • Provide training and documentation to help users interpret and interact with dashboards. Qualifications • Data Visualization (5+ years): Demonstrable expertise designing scalable dashboards and visual analytics solutions using Tableau, Power BI, Looker, or equivalent platforms. • Data Integration & Pipelines: Strong experience integrating third-party data (APIs, AWS S3, Snowflake, etc.) into analytics platforms; ability to build automated ETL workflows. • Data Transformation & Modeling: Advanced SQL and data modeling skills; ability to transform structured/unstructured data into analysis-ready formats. • Visualization Frameworks: Familiarity with enterprise visualization systems (e.g., Tableau live/extract, Superset, Power BI self-service). • Insights Generation: Skilled in distilling complex datasets into actionable insights with intuitive UI/UX dashboard design. • Large-Scale Data Handling: Experience with complex, high-volume datasets (marketing research, consumer behavior, operational metrics). Familiarity with statistical or predictive modeling a plus.