Maleda Tech

Identify, source, and onboard unique experiences in Miami, optimize listings, and support hosts to ensure success. | 6+ years in content/supply acquisition, partnerships, or sales, with knowledge of Miami's culture and experience with CRM systems. | About the Role Maleda Tech is seeking an Acquisition Account Manager to join a dynamic team focused on finding, pitching, and onboarding exciting activities for a leading hospitality platform. This role drives the acquisition of experiences in Miami through research, sourcing, and pitching. You'll generate leads through your personal network and lead generation tools, finding and developing high-quality, in-demand experiences hosted by experts. This position balances cross-functional needs across design, business, legal, and leadership teams as you move acquired experiences through the acquisition funnel. Beyond acquisition, you'll optimize listings (pricing, availability, merchandising) and support hosts through their first 3-6 months on the platform, ensuring their success. This role reports to the Senior Manager, Supply Acquisition - Experiences for AMER. Key Responsibilities Industry Awareness, Trend-Spotting & Sourcing Identify and source key experts and activities core to Miami's identity and culture Stay updated on industry trends while building city & region-specific leads lists Find and develop unique "off-the-beaten-path" opportunities Sales & Acquisition Effectively pitch value propositions to prospective hosts Develop experience concepts and manage leads through internal systems Maintain accountability over your book of business Create solutions to accelerate acquisition and overcome obstacles Optimization & Retention Guide hosts through their first 3-6 months, providing technical and optimization support Implement best practices for pricing and experience execution Retain priority hosts through online and in-person support mechanisms Communication & Collaboration Provide regular project updates and actionable feedback Collaborate with peers, leadership, and cross-functional stakeholders Present compelling business cases to remove blockers Tracking & Reporting Maintain 100% accurate data hygiene across all systems Report on performance trends with a solution-oriented mindset Stay current on team best practices and training Quality & Brand Alignment Ensure all sourced experiences meet quality standards Align leads with taste and quality measures from stakeholders Qualifications 6+ years in content/supply acquisition, partnerships, account management, or sales Bachelor's degree or equivalent experience in a related field Deep knowledge of Miami's culture, travel scene, entertainment, pop culture, art, food & beverage, and hospitality trends Sharp eye for setting and spotting cultural trends Strong ability to assess quality and anticipate market shifts Experience delivering for cross-functional teams Proficiency with CRM systems (like Salesforce) and organizational tools (like Airtable) Demonstrated accountability for results and KPI achievement Ability to thrive in ambiguity and pivot quickly as strategies evolve Key Details Start Date: January 6, 2026 Duration: 12 months Location: Miami, FL Work Schedule: Full-time, 40 hours per week Pay Rate Range: $55-$71 per hour Work Arrangement: Hybrid in Miami, FL

Manage leave and benefits operations, evaluate and improve processes, and coordinate with vendors and stakeholders. | Over 7 years of HR or benefits experience, knowledge of global statutory leave laws, proficiency in HRIS and benefits software, and strong analytical and communication skills. | About the Role Maleda Tech is seeking a Benefits and Leave Operations Manager to support our client, a leading SaaS company. This role will handle leave escalations and implement projects aimed at elevating the overall employee experience while optimizing efficiency of current leave programs and associated benefits operations. You'll take an AI-first approach to benefits administration, focusing on process automation, technology implementation, systems integration, re-designing ways-of-working, operations team enablement, and vendor reviews. Key Responsibilities Collaborate with stakeholders to evaluate current processes and employee experience, understand pain points, identify improvement opportunities and implement effective solutions Analyze current administration processes with People Services and Payroll teams to identify and implement improvements Evaluate effectiveness of technology solutions (including data feeds) used in current leave administration process Engage with vendors on leave program operations to identify efficiencies, integrations, and SLA changes Evaluate existing leave administration processes for compliance and consistency Serve as an escalation point for leave management related issues, raising unresolved issues to HR leadership and/or vendors Maintain confidentiality of employee communications and medical documentation while ensuring data accuracy and integrity Create and maintain accurate tracking of key metrics, reporting on leaves, trends, and escalations Develop understanding of benefits available to employees on leave and any financial responsibilities they incur Implement other company-related leave and time-off projects as assigned Qualifications 7+ years of professional experience in Benefits or Human Resources Knowledge of global statutory leave/benefits requirements and government regulations (EEOC, ADA, HIPAA, GDPR) Excellent analytical, problem-solving, and decision-making abilities Customer-focused mindset with strong interpersonal interaction skills Strong written and verbal communication skills Experience managing vendor relationships, particularly with leave, disability, and accommodations administration Strong attention to detail and cultural awareness Proficiency in process design Proficiency in HRIS (Workday) and benefits administration software Adaptability to changing priorities in a fast-moving environment Strong growth mindset and learning agility Creative approach towards problem solving Bachelor's degree in Human Resources, Business or related field OR equivalent experience and practical knowledge Key Details Location: Remote (US-based), preference - Greater Madison area Start Date: ASAP Duration: Through July 3, 2026 Work Schedule: 40 hours/week, 5 days/week Pay Rate Range: $50-$55 per hour Employment Type: Contract

The role involves sourcing, pitching, onboarding experiences, and managing relationships to grow a marketplace. | Requires 6+ years in content/supply acquisition, partnerships, or sales, with deep NYC regional knowledge and proficiency in CRM systems. | About the Role Maleda Tech is seeking a dynamic Acquisition Account Manager to join our client's Experiences Supply organization in New York City. This multidisciplinary team focuses on finding, pitching, and onboarding the most exciting activities in NYC. You'll generate leads, pitch value propositions, and guide partners through the sales funnel to grow an experiences marketplace that fosters human connection and brings people together in meaningful ways. Key Responsibilities Industry Awareness, Trend-Spotting & Sourcing Identify and source key experts and activities that are core to NYC's identity and culture Stay updated on industry trends to source both existing and new experiences Build and contribute to city & region-specific leads lists Discover 'off-the-beaten-path' opportunities that align with the company's vision Sales & Acquisition Acquire both existing and co-created experiences by effectively pitching value propositions to prospective hosts Develop concepts and run-of-show plans Manage leads through internal funnels and tracking systems Maintain full accountability and ownership over your book of business Create innovative solutions to accelerate acquisition and overcome challenges Optimization & Retention Guide hosts through their first 3-6 months on the platform Support hosts with technical, optimization, and growth best practices (pricing, run-of-show) Retain priority hosts through their ramp-up period via online and in-person mechanisms Drive business success for priority hosts and their listings Communication & Collaboration Provide regular project updates and actionable feedback to cross-functional leads Effectively assess issues and collaborate with peers, leadership, and stakeholders Make compelling business cases for removing blockers and friction points Tracking & Reporting Ensure 100% accurate data hygiene across all tracking systems Report on both positive and negative performance trends with a solution-oriented mindset Stay current with best practices and team trainings Quality & Brand Alignment Ensure sourced supply meets quality standards and delivers against the experience vision Align leads with taste and quality measures set by stakeholders Qualifications Required Skills 6+ years in content/supply acquisition, partnerships, account management, or sales-related roles Bachelor's degree or equivalent experience in related fields Deep knowledge of NYC and broader region as it relates to travel, entertainment, pop culture, art, food & beverage, and hospitality trends Sharp eye for setting and spotting cultural trends; strong ability to assess quality and anticipate market shifts Experience delivering for cross-functional teams and fostering trust across creative, technical, and business disciplines Proficiency in CRM systems (like Salesforce) and organizational systems (like Airtable) Proven ability to deliver against KPIs and business targets Ability to thrive in ambiguity, pivot quickly, and adapt to changing strategies and scope Key Details Location: New York City, NY (Hybrid) Position Type: Contract Duration: 12 Months Start Date: January 2026 Schedule: Full-time, 40 hours/week, Monday-Friday Pay Rate Range: Up to $71.00 per hour Reports To: Senior Manager, Supply Acquisition - Experiences for AMER

Drive community growth and engagement through strategic program management and stakeholder coordination. | 5-8+ years of community management experience, proven community scaling, volunteer management, and cross-functional collaboration skills. | About the Role Maleda Tech is seeking a Senior Community Engagement Manager to serve as the primary bridge between a leading hospitality platform and its host community. In this pivotal role, you'll drive community growth, engagement, and business impact through strategic program management and stakeholder coordination. As the community champion, you'll coordinate cross-functional initiatives, lead growth projects, and develop programs that foster a vibrant and engaged host ecosystem. Key Responsibilities Community Growth Recruit, onboard, and manage new Community Leaders and launch Host Clubs Develop strategies to grow host representation and participation in community programs Test and implement new methods for connecting hosts across territories Identify and nurture potential community leaders to expand the network Community Engagement Design effective initiatives and content strategies to drive host engagement in community programs and foster meaningful conversation Serve as the primary point of contact and coach for local Community Leaders—advising, coaching, remediating issues, and replacing inactive leaders when necessary Support global community engagement programming with adaptations for local language and cultural needs Educate Community Leaders on significant product changes and cascade feedback on product and policy to relevant internal stakeholders Organize and lead impactful community events, both online and in-person Community Impact Support the development, execution, and scale of in-market pilots that leverage community programs to drive host success and accelerate business goals Develop resources, engaging communications, and training materials for cross-functional business partners Work with regional stakeholders to help them leverage and collaborate with the host community Influence regional prioritization, process improvement, and program feedback Build deep knowledge of assigned geographic markets to become the go-to source for host community insights relating to local needs, trends, and market dynamics Qualifications Required Experience 5-8+ years of experience in Community Management (experience with community events, online engagement, or distributed communities is highly valuable) Proven track record scaling communities while maintaining high engagement Strong project management skills with experience leading programs and processes Ability to approach community through a strategic business lens and align community goals with business objectives Experience managing volunteers in professional or personal settings (non-profit, community organizations) Essential Skills Entrepreneurial mindset with solution-oriented approach and growth mindset Highly autonomous and self-driven work style Strong verbal communication and interpersonal skills Effective cross-functional partner with ability to influence through persuasion, negotiation, and consensus building Excellent organization and prioritization abilities, especially in remote environments Ability to work with diverse individuals across cultural and generational differences Passion for the hospitality industry and creating meaningful host communities Key Details Position Type: Contract (two positions available: 12-month duration and 8-month duration) Level: Senior Location: Remote within the US Work Schedule: Full-time (40 hours per week, 8 hours per day, 5 days per week) Start Date: January 5, 2026 Pay Rate Range: $35-40/hour This role requires someone who genuinely enjoys working with people, can navigate diverse perspectives with grace, and is passionate about building thriving communities in the hospitality space. Each manager will oversee 30-35 community clubs with approximately 1,000-2,000 members each, working primarily with volunteer leaders who drive day-to-day community engagement.

Lead data visualization software implementation, integrate third-party data, design interactive dashboards, optimize usability, and provide training. | 5+ years in data visualization with expertise in Tableau or similar, strong data integration and ETL skills, advanced SQL, and experience with large-scale marketing research datasets. | Title: Data Visualization Engineer – Consumer Insights Employment Type: Contract (W2) | Part-time Location: Remote Duration: 6 months (ASAP – 03/31/2026) Hours: 20 hours/week (flexible across 5 days) Max Rate: $190/hr (USD) The Difference You Will Make As a Data Visualization Engineer – Consumer Insights, you will transform complex marketing research output from a global tracking study into a network of intuitive dashboards. Your work will make critical data more accessible, digestible, and actionable for cross-functional teams. You will integrate third-party data sources into internal systems, design interactive dashboards, and provide data tables and visualizations that empower teams to query, track, and measure their KPIs. This is a temporary, project-focused role (approx. 6 months, 20 hrs/week) dedicated to completing data source integration, dashboard network development, rollout, and iterative improvements. Responsibilities • Lead implementation and integration of data visualization software, including tool selection. • Guide planning and adoption of a new dashboard environment. • Integrate third-party data sources into internal analytics platforms (Tableau or equivalent). • Design and develop interactive dashboards (Tableau, Power BI, Looker, etc.) with data tables and visualizations for researchers and marketers. • Optimize dashboards for usability, performance, and accessibility. • Iterate and refine dashboards based on feedback and evolving data. • Provide training and documentation to help users interpret and interact with dashboards. Qualifications • Data Visualization (5+ years): Demonstrable expertise designing scalable dashboards and visual analytics solutions using Tableau, Power BI, Looker, or equivalent platforms. • Data Integration & Pipelines: Strong experience integrating third-party data (APIs, AWS S3, Snowflake, etc.) into analytics platforms; ability to build automated ETL workflows. • Data Transformation & Modeling: Advanced SQL and data modeling skills; ability to transform structured/unstructured data into analysis-ready formats. • Visualization Frameworks: Familiarity with enterprise visualization systems (e.g., Tableau live/extract, Superset, Power BI self-service). • Insights Generation: Skilled in distilling complex datasets into actionable insights with intuitive UI/UX dashboard design. • Large-Scale Data Handling: Experience with complex, high-volume datasets (marketing research, consumer behavior, operational metrics). Familiarity with statistical or predictive modeling a plus.