Maleda Tech

Proactively identify and resolve technical issues during onboarding, develop documentation, and facilitate communication between teams. | Bachelor's degree or equivalent, 2+ years in support or operations, experience with technical platforms, and strong communication skills. | About the Role Maleda Tech is seeking a Technical Support Specialist to drive host satisfaction through acquisition and onboarding processes. In this role, you will proactively identify technical issues and work directly with hosts and acquisition representatives to resolve them. You'll collaborate with cross-functional teams to implement changes that reduce friction and optimize the onboarding experience, ensuring smooth operations across priority cities in the Americas region. This position is ideal for a scrappy, organized, goal-oriented, and collaborative professional who can track, communicate, and resolve technical issues with precision and care. Key Responsibilities Become a Platform Expert: Familiarize yourself with acquisition and post-publish funnel steps, challenges, and best practices to catch errors proactively and direct problems appropriately Create Documentation: Develop templates and source-of-truth documents to streamline work and ensure the team has up-to-date solutions for consistent issues Bridge Communication Gaps: Function as a mediator and "solution detective" between cross-functional teams, technical leads, and acquisition representatives Translate Technical Issues: Communicate complex technical concepts in easy-to-understand language for stakeholders and hosts Maintain Data Accuracy: Ensure 100% data hygiene across tracking systems and leadership updates Report on Trends: Identify both positive and negative host needs/trends with a solution-oriented mindset Quality Management: Stay current on best practices and ensure all communications and documentation remain accurate Support Onboarding: Guide hosts through acquisition and onboarding processes, helping them understand key steps and overcome challenges Qualifications Bachelor's degree or equivalent experience in a related field 2+ years of experience in content, acquisition, customer support, or partnerships operations Demonstrated experience working across business and technical functions Experience navigating technically complex platforms Excellent ability to translate technical concepts into clear, actionable instructions Proven track record of delivering against KPIs and business targets Ability to thrive in ambiguity, pivot quickly, and self-motivate in changing circumstances Solution-oriented mindset with innovative problem-solving skills Proactive approach to addressing challenges Key Details Location: Remote Contract Duration: 12 months Work Schedule: Full-time, 40 hours per week, Monday-Friday Start Date: February 2026 Pay Rate Range: $50.00 - $55.00 per hour

Support sales performance improvement through data modeling, reporting, and cross-team collaboration. | Requires 3-5 years of experience in data-driven roles, proficiency in BI tools and SQL, and a relevant degree, which you do not possess. | About the Role As the Sales Operations Analyst you will partner with Sales Operations Leads and other leaders from our Field teams and Revenue Operations teams to support strategic programs that define strategies accelerating our client's supply market growth. Your analysis and insights will help inform our supply strategy, sales methodologies, goaling and incentives. This role is right for you if you enjoy exploring the connection between a go-to-market strategy and business impact, and then solving problems through data-based decision making. You need to be curious, and ready to make an impact. The difference you will make: You will help the Sales Operations team improve the performance of the sales teams through sales reporting, data modeling and insights, run the business execution and business intelligence tactics. Sales Operations Drive analytics for territory planning, segmentation, capacity modeling, and quota setting Partner with Sales Leadership and Sales Operations teams on forecasting, pipeline analysis, and process improvements Develop and refine forecasting methodologies and ensure alignment with other key stakeholders (ie Sales, Finance) Reporting & Analytics Develop and manage dashboards, reports, and KPIs to monitor sales performance Generate weekly regional data insights and reports to identify process gaps and drive resolutions (i.e. WBR, MBRs) Conduct ad-hoc analyses to support business initiatives and leadership inquiries Support sales managers and leaders by delivering analytical insights and recommending operational improvements Ensure data accuracy and integrity in Salesforce and other sales tools Cross-Functional Collaboration Work with Sales, Marketing, Finance, and other teams to improve sales efficiency and support strategic initiatives Participate in or help drive cross-functional projects with strong accountability and attention to detail Incentives & Compensation Collaborate with Sales Operations leads to design and execute end to end sales compensation and incentive strategies Your expertise: Degree in Applied Mathematics, Marketing, Finance, Statistics, Computational Sciences or similar field 3-5 years working experience in similar role in a fast moving business environment, preferred tech, consulting, or banking Strong proficiency with data modeling, extraction and business intelligence tools (e.g., Looker, Tableau, Excel, SQL) Excellent analytical skills, with the ability to translate data into actionable insights Strong communication and collaboration skills, with experience working cross-functionally Highly organized with a strong attention to detail and ability to manage multiple priorities Key Details Contract Duration: 6 months, with the possibility of extension Location: Remote (within the US, San Francisco preferred) Work Schedule: Full-time, 40 hours per week, Monday-Friday Pay Rate Range: $35-$40 per hour, depending on experience Benefits: Medical, dental, vision and 401K

Supporting sales and onboarding processes through community engagement, lead generation, and market insights. | 3-5 years in sales, partnerships, or community engagement, with strong interpersonal and organizational skills, and familiarity with social platforms and local markets. | About the Role We’re seeking a dynamic and driven Sales Operations Specialist to be the frontline voice of our client's in key Los Angeles neighborhoods, including Central LA and Silicon Beach (Santa Monica to Playa Vista). This role focuses on lead generation, conducting in-person sales pitches, and initiating onboarding processes with key services hosts in LA. Responsibilities Lead Generation: Identify and connect with potential hosts in person, sourcing through online research, cold calling, community engagement, and local networking. Sales Pitches: Deliver persuasive in-person conversations to showcase our client's Services and its offerings, effectively converting interest into host submissions. Onboarding: Partner with cross-functional teams to facilitate the initial onboarding of new hosts, ensuring they are well-informed and equipped for success. Market Insights: Gather valuable insights from potential hosts and the community to inform sales strategies and improve service offerings. Qualifications 3-5 years of experience in sales, partnerships, or community engagement. Exceptional interpersonal skills; comfortable with cold calling and initiating conversations in various formats. A curious and scrappy mindset with an eagerness to proactively identify new tactics & approaches to source and close successful leads. learn about and connect with local communities. Highly organized, with the ability to manage multiple conversations and leads across various platforms. Clear and positive communicator, both verbally and in writing, with an authentic voice. Passionate to create belonging and economic opportunity for hosts. Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation. Experience with or understanding of small business owners, hosts, or side hustlers is a plus. Based in Los Angeles and deep local knowledge of the market and it’s service offerings. Key Details Contract Duration: 3 months, with the possibility of extension Location: Remote (within the US, San Francisco preferred) Work Schedule: Full-time, 40 hours per week, Monday-Friday Pay Rate Range: $35-$40 per hour, depending on experience Benefits: Medical, dental, vision and 401K

Support product and partnership communications by developing compelling narratives, collaborating with cross-functional teams, and translating complex data into accessible stories. | 5-7 years of relevant experience in a fast-paced environment with strong communication, numeracy, and organizational skills. | About the Role Maleda is hiring a Communications Manager to join our client's Product & Launch Communications team, which is part of the Global Consumer & Product team. This role will be responsible for supporting key elements of the product communications strategy, with a specific focus on our product launches, product news, partnerships and data. You will play a crucial part in creating and delivering compelling data narratives to support product moments throughout the year. A typical day: Develop and execute ongoing communication strategies for product-related news outside of official launches. Create and maintain a consistent flow of engaging stories about Airbnb's products and their impact. Collaborate with cross-functional teams to identify opportunities for product-related narratives. Collaborate with data analysts, product managers and other teams to develop data narratives that provide context and insights for product launches. Transform complex data into accessible and compelling stories that reinforce the value of Airbnb's products. Developing communication plans for partner announcements, ensuring alignment with Airbnb's brand and values. Your Expertise: 5-7 years of relevant experience in a fast-paced, collaborative environment. Strong written and verbal communications skills, as well as good numeracy skills. Ability to exercise judgment and maintain confidentiality. Exhibit strong process-oriented skills and passion for trying, learning, improving, and sharing best practices. Demonstrate outstanding proactive and multi-tasking abilities. Proven track record of being reliable, prepared, responsive, eager to learn and encouraging. Acute attention to detail and follow through, and are very organized. Maintain enthusiasm and a level head in even the most stressful situations. Passion for Airbnb and the mission of the company. Key Details Contract Duration: 10 months, with the possibility of extension Location: Remote (within the US, Los Angeles preferred) Work Schedule: Full-time, 40 hours per week, Monday-Friday Pay Rate Range: $50-$60 per hour, depending on experience Benefits: Medical, dental, vision and 401K

Manage sourcing, onboarding, and growth of experience providers, ensuring quality and alignment with brand vision, while supporting cross-functional teams and tracking performance. | Over 6 years in partnerships, account management, or sales roles, with strong knowledge of regional cultural and hospitality trends, proficiency in CRM and organizational tools, and ability to deliver results in ambiguous environments. | Duties • The Operator Experiences Supply Team is a dynamic, multidisciplinary group dedicated to sourcing, onboarding, and managing the world’s best experiences. Our mission is to discover and cultivate outstanding experiences across the globe, partnering with remarkable tour operators, landmarks, attractions and businesses to continually elevate Airbnb’s platform. • To continually grow our curated offerings, we proactively identify and attract new, high-quality experience providers, guiding them through a seamless onboarding process and supporting them at every stage of their journey. Through strategic sourcing, relationship management, and hands-on partnership, we ensure our hand-picked supply of experiences remains diverse and truly unforgettable. • The Supply Operations Lead - Experiences, drives the acquisition of scaled experiences and account management of top producing accounts in their assigned region. You will be responsible for the overall supply health and partner-lifecycle of operator-led supply within your designated destinations; from sourcing the right, curated supply, to onboarding, and through to existing partner optimization and growth. You will balance cross-functional needs of our design, business, legal and leadership teams as you develop a strong supply marketplace. You will be a champion for Airbnb Experiences within the industry and an external-facing ambassador. This role reports to the Sr. Manager of Operator Experiences. • This goal-oriented, creative, industry-expert Supply Operations Manager should be excited to jump right in and support the team in developing, growing supply segments, combining a deep understanding of the experiences and tourism industry, creative vision with business acumen. You are energized by complexity, thrive in ambiguity and the opportunities to develop new ways forward. You are deeply collaborative & able to work across disciplines with business, operations and design. • Industry Awareness, Trend-Spotting & Sourcing – Identify and source key people / experts and activities that are core to the identity and culture of the city. Stay updated on industry trends and source both existing and new experiences by building and contributing to city & region-specific leads lists. Find, source & develop ‘off-the-beaten-path’ leads that serve Airbnb’s Experiences vision. • Sales Operations – Support the Operator Experiences Supply Team to acquire both existing and co-created Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing the concept and run-of-show, managing leads through internal funnels, tracking systems & tools and reporting on output. Have full accountability & ownership over their book of business. Come up with creative solutions and tactics to speed up acquisition and push past friction. • Optimization & Retention – Orient hosts through their first 3-6 months on-platform, supporting them with technical, optimization and growth best practices (e.g. pricing, run-of-show). Retain hosts through their ramp-up period on-platform via online and IRL mechanisms, driving business success for priority hosts and their listings. • Communication & Collaboration – Provide regular project updates & actionable feedback to cross-functional leads. Effectively size issues & collaborate with peers, leadership and cross-functional stakeholders to creatively problem-solve. Make compelling business cases for removing blockers & friction points. • Tracking & Reporting – Ensure 100% accurate data hygiene across all tracking systems and leadership updates. Report out on both positive & negative performance trends, with a solution-oriented mindset. Stay up-to-date on best-practices & team trainings. • Quality & Alignment to Brand Vision – Ensure that your sourced supply meets the quality bar to deliver against the Experiences vision. Aligns leads with taste and quality measures set forth by cross-functional stakeholders. Qualifications • 6+ years in either content / supply acquisition, partnerships, account management or sales-related roles • Bachelor's degree or equivalent experience in related fields. • Deep knowledge of what is happening in your city and broader region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends. • Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay ahead of market shifts. • Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines. • Proficient in CRM systems (like Salesforce) and organizational systems (like Airtable) • Accountability for results – with a proven ability to deliver against KPIs & business targets; focused on the task at hand & not easily distracted • Point of reference for the Operator Management Team on all things process and sales operations • Thrives in ambiguity and can pivot quickly; motivated by changing strategies and scope Key Details • Contract Duration: 12 months, with the possibility of extension • Location: Remote (within the US, San Francisco preferred) • Work Schedule: Full-time, 40 hours per week, Monday-Friday • Pay Rate Range: $75 - $95 per hour, depending on experience • Benefits: Medical, dental, vision and 401K

Manage supply acquisition, onboarding, and partner growth for experiences, ensuring quality and alignment with brand vision. | 8+ years in content, partnerships, or sales roles, deep knowledge of regional travel and hospitality trends, proficiency in CRM systems, and ability to work in ambiguity. | Duties The Operator Experiences Supply Team is a dynamic, multidisciplinary group dedicated to sourcing, onboarding, and managing the world’s best experiences. Our mission is to discover and cultivate outstanding experiences across the globe, partnering with remarkable tour operators, landmarks, attractions and businesses to continually elevate Airbnb’s platform. To continually grow our curated offerings, we proactively identify and attract new, high-quality experience providers, guiding them through a seamless onboarding process and supporting them at every stage of their journey. Through strategic sourcing, relationship management, and hands-on partnership, we ensure our hand-picked supply of experiences remains diverse and truly unforgettable. The Supply Operations Lead - Experiences, drives the acquisition of scaled experiences and account management of top producing accounts in their assigned region. You will be responsible for the overall supply health and partner-lifecycle of operator-led supply within your designated destinations; from sourcing the right, curated supply, to onboarding, and through to existing partner optimization and growth. You will balance cross-functional needs of our design, business, legal and leadership teams as you develop a strong supply marketplace. You will be a champion for Airbnb Experiences within the industry and an external-facing ambassador. This role reports to the Sr. Manager of Operator Experiences. This goal-oriented, creative, industry-expert Supply Operations Manager should be excited to jump right in and support the team in developing, growing supply segments, combining a deep understanding of the experiences and tourism industry, creative vision with business acumen. You are energized by complexity, thrive in ambiguity and the opportunities to develop new ways forward. You are deeply collaborative & able to work across disciplines with business, operations and design. Industry Awareness, Trend-Spotting & Sourcing – Identify and source key people / experts and activities that are core to the identity and culture of the city. Stay updated on industry trends and source both existing and new experiences by building and contributing to city & region-specific leads lists. Find, source & develop ‘off-the-beaten-path’ leads that serve Airbnb’s Experiences vision. Sales Operations – Support the Operator Experiences Supply Team to acquire both existing and co-created Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing the concept and run-of-show, managing leads through internal funnels, tracking systems & tools and reporting on output. Have full accountability & ownership over their book of business. Come up with creative solutions and tactics to speed up acquisition and push past friction. Optimization & Retention – Orient hosts through their first 3-6 months on-platform, supporting them with technical, optimization and growth best practices (e.g. pricing, run-of-show). Retain hosts through their ramp-up period on-platform via online and IRL mechanisms, driving business success for priority hosts and their listings. Communication & Collaboration – Provide regular project updates & actionable feedback to cross-functional leads. Effectively size issues & collaborate with peers, leadership and cross-functional stakeholders to creatively problem-solve. Make compelling business cases for removing blockers & friction points. Tracking & Reporting – Ensure 100% accurate data hygiene across all tracking systems and leadership updates. Report out on both positive & negative performance trends, with a solution-oriented mindset. Stay up-to-date on best-practices & team trainings. Quality & Alignment to Brand Vision – Ensure that your sourced supply meets the quality bar to deliver against the Experiences vision. Aligns leads with taste and quality measures set forth by cross-functional stakeholders. Qualifications 8+ years in either content / supply acquisition, partnerships, account management or sales-related roles Bachelor's degree or equivalent experience in related fields. Deep knowledge of what is happening in your city and broader region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends. Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay ahead of market shifts. Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines. Proficient in CRM systems (like Salesforce) and organizational systems (like Airtable) Accountability for results – with a proven ability to deliver against KPIs & business targets; focused on the task at hand & not easily distracted Thrives in ambiguity and can pivot quickly; motivated by changing strategies and scope Key Details Contract Duration: 12 months, with the possibility of extension Location: Remote (within the US, San Francisco preferred) Work Schedule: Full-time, 40 hours per week, Monday-Friday Pay Rate Range: $85 - $100 per hour, depending on experience Benefits: Medical, dental, vision and 401K

Manage and grow experience supply through sourcing, onboarding, and optimizing partner relationships, ensuring quality and alignment with brand vision. | Requires 6+ years in content/supply acquisition, partnerships, or sales, with strong knowledge of regional travel and hospitality trends, and proficiency in CRM systems. | Duties The Operator Experiences Supply Team is a dynamic, multidisciplinary group dedicated to sourcing, onboarding, and managing the world’s best experiences. Our mission is to discover and cultivate outstanding experiences across the globe, partnering with remarkable tour operators, landmarks, attractions and businesses to continually elevate Airbnb’s platform. To continually grow our curated offerings, we proactively identify and attract new, high-quality experience providers, guiding them through a seamless onboarding process and supporting them at every stage of their journey. Through strategic sourcing, relationship management, and hands-on partnership, we ensure our hand-picked supply of experiences remains diverse and truly unforgettable. The Supply Operations Lead - Experiences, drives the acquisition of scaled experiences and account management of top producing accounts in their assigned region. You will be responsible for the overall supply health and partner-lifecycle of operator-led supply within your designated destinations; from sourcing the right, curated supply, to onboarding, and through to existing partner optimization and growth. You will balance cross-functional needs of our design, business, legal and leadership teams as you develop a strong supply marketplace. You will be a champion for Airbnb Experiences within the industry and an external-facing ambassador. This role reports to the Sr. Manager of Operator Experiences. This goal-oriented, creative, industry-expert Supply Operations Manager should be excited to jump right in and support the team in developing, growing supply segments, combining a deep understanding of the experiences and tourism industry, creative vision with business acumen. You are energized by complexity, thrive in ambiguity and the opportunities to develop new ways forward. You are deeply collaborative & able to work across disciplines with business, operations and design. Industry Awareness, Trend-Spotting & Sourcing – Identify and source key people / experts and activities that are core to the identity and culture of the city. Stay updated on industry trends and source both existing and new experiences by building and contributing to city & region-specific leads lists. Find, source & develop ‘off-the-beaten-path’ leads that serve Airbnb’s Experiences vision. Sales Operations – Support the Operator Experiences Supply Team to acquire both existing and co-created Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing the concept and run-of-show, managing leads through internal funnels, tracking systems & tools and reporting on output. Have full accountability & ownership over their book of business. Come up with creative solutions and tactics to speed up acquisition and push past friction. Optimization & Retention – Orient hosts through their first 3-6 months on-platform, supporting them with technical, optimization and growth best practices (e.g. pricing, run-of-show). Retain hosts through their ramp-up period on-platform via online and IRL mechanisms, driving business success for priority hosts and their listings. Communication & Collaboration – Provide regular project updates & actionable feedback to cross-functional leads. Effectively size issues & collaborate with peers, leadership and cross-functional stakeholders to creatively problem-solve. Make compelling business cases for removing blockers & friction points. Tracking & Reporting – Ensure 100% accurate data hygiene across all tracking systems and leadership updates. Report out on both positive & negative performance trends, with a solution-oriented mindset. Stay up-to-date on best-practices & team trainings. Quality & Alignment to Brand Vision – Ensure that your sourced supply meets the quality bar to deliver against the Experiences vision. Aligns leads with taste and quality measures set forth by cross-functional stakeholders. Qualifications 6+ years in either content / supply acquisition, partnerships, account management or sales-related roles Bachelor's degree or equivalent experience in related fields. Deep knowledge of what is happening in your city and broader region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends. Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay ahead of market shifts. Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines. Proficient in CRM systems (like Salesforce) and organizational systems (like Airtable) Accountability for results – with a proven ability to deliver against KPIs & business targets; focused on the task at hand & not easily distracted Point of reference for the Operator Management Team on all things process and sales operations Thrives in ambiguity and can pivot quickly; motivated by changing strategies and scope Key Details Contract Duration: 12 months, with the possibility of extension Location: Remote (within the US, San Francisco preferred) Work Schedule: Full-time, 40 hours per week, Monday-Friday Pay Rate Range: $75 - $95 per hour, depending on experience Benefits: Medical, dental, vision and 401K

Manage supply acquisition, onboarding, and partner growth for Airbnb Experiences, ensuring quality and alignment with brand vision. | Over 6 years in content/supply acquisition, partnerships, account management, or sales, with proficiency in CRM systems and a strong understanding of travel and hospitality trends. | Duties The Operator Experiences Supply Team is a dynamic, multidisciplinary group dedicated to sourcing, onboarding, and managing the world’s best experiences. Our mission is to discover and cultivate outstanding experiences across the globe, partnering with remarkable tour operators, landmarks, attractions and businesses to continually elevate Airbnb’s platform. To continually grow our curated offerings, we proactively identify and attract new, high-quality experience providers, guiding them through a seamless onboarding process and supporting them at every stage of their journey. Through strategic sourcing, relationship management, and hands-on partnership, we ensure our hand-picked supply of experiences remains diverse and truly unforgettable. The Supply Operations Lead - Experiences, drives the acquisition of scaled experiences and account management of top producing accounts in their assigned region. You will be responsible for the overall supply health and partner-lifecycle of operator-led supply within your designated destinations; from sourcing the right, curated supply, to onboarding, and through to existing partner optimization and growth. You will balance cross-functional needs of our design, business, legal and leadership teams as you develop a strong supply marketplace. You will be a champion for Airbnb Experiences within the industry and an external-facing ambassador. This role reports to the Sr. Manager of Operator Experiences. This goal-oriented, creative, industry-expert Supply Operations Manager should be excited to jump right in and support the team in developing, growing supply segments, combining a deep understanding of the experiences and tourism industry, creative vision with business acumen. You are energized by complexity, thrive in ambiguity and the opportunities to develop new ways forward. You are deeply collaborative & able to work across disciplines with business, operations and design. Industry Awareness, Trend-Spotting & Sourcing – Identify and source key people / experts and activities that are core to the identity and culture of the city. Stay updated on industry trends and source both existing and new experiences by building and contributing to city & region-specific leads lists. Find, source & develop ‘off-the-beaten-path’ leads that serve Airbnb’s Experiences vision. Sales Operations – Support the Operator Experiences Supply Team to acquire both existing and co-created Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing the concept and run-of-show, managing leads through internal funnels, tracking systems & tools and reporting on output. Have full accountability & ownership over their book of business. Come up with creative solutions and tactics to speed up acquisition and push past friction. Optimization & Retention – Orient hosts through their first 3-6 months on-platform, supporting them with technical, optimization and growth best practices (e.g. pricing, run-of-show). Retain hosts through their ramp-up period on-platform via online and IRL mechanisms, driving business success for priority hosts and their listings. Communication & Collaboration – Provide regular project updates & actionable feedback to cross-functional leads. Effectively size issues & collaborate with peers, leadership and cross-functional stakeholders to creatively problem-solve. Make compelling business cases for removing blockers & friction points. Tracking & Reporting – Ensure 100% accurate data hygiene across all tracking systems and leadership updates. Report out on both positive & negative performance trends, with a solution-oriented mindset. Stay up-to-date on best-practices & team trainings. Quality & Alignment to Brand Vision – Ensure that your sourced supply meets the quality bar to deliver against the Experiences vision. Aligns leads with taste and quality measures set forth by cross-functional stakeholders. Qualifications 6+ years in either content / supply acquisition, partnerships, account management or sales-related roles Bachelor's degree or equivalent experience in related fields. Deep knowledge of what is happening in your city and broader region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends. Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay ahead of market shifts. Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines. Proficient in CRM systems (like Salesforce) and organizational systems (like Airtable) Accountability for results – with a proven ability to deliver against KPIs & business targets; focused on the task at hand & not easily distracted Point of reference for the Operator Management Team on all things process and sales operations Thrives in ambiguity and can pivot quickly; motivated by changing strategies and scope Key Details Contract Duration: 12 months, with the possibility of extension Location: Remote (within the US, San Francisco preferred) Work Schedule: Full-time, 40 hours per week, Monday-Friday Pay Rate Range: $75 - $95 per hour, depending on experience Benefits: Medical, dental, vision and 401K

Manage and optimize sales enablement systems and tools, analyze data to improve sales effectiveness, and collaborate with cross-functional teams. | 8+ years in sales operations or enablement, hands-on experience with Gong and Highspot, strong data analysis skills, and proficiency in Salesforce, Excel, and Google Workspace. | About the Role Maleda Tech is seeking a seasoned Enablement Program Manager to own and scale our client's sales enablement systems, tools, and insights. This role will be critical in translating enablement strategy into execution, ensuring our field teams are equipped, informed, and continuously improving through data-driven insights. You will be the connective tissue between Enablement, Revenue Operations, Market Leadership, and Technology, driving clarity, adoption, and measurable impact across the sales lifecycle. Key Responsibilities Enablement Systems & Program Execution Own the execution, operationalization, and continuous improvement of enablement systems and tools supporting central programs and go-to-market strategies. Serve as the subject-matter expert for enablement platforms (e.g., Gong, Highspot), driving adoption, best practices, and scalability. Translate enablement strategy into clear roadmaps, milestones, and execution plans. Insights, Analytics & Impact Drive actionable insights from enablement tools (e.g., Gong conversation intelligence, Highspot content usage) to inform sales effectiveness, coaching priorities, and program optimization. Partner with Sales, Enablement, and RevOps to surface trends, gaps, and opportunities that improve seller productivity and revenue outcomes. Establish and maintain metrics, dashboards, and reporting tied to enablement impact. Cross-functional Partnership Partner closely with Revenue Operations, Market Managers, Territory Leads, CRM, IT, and external vendors to define and deliver the enablement systems and processes required to support business growth. Act as a trusted advisor to field leaders, balancing strategic priorities with day-to-day operational needs. Proactively identify risks, dependencies, and tradeoffs—and escalate issues with clarity and recommendations. Enablement Operations & Support Prioritize and manage incoming enablement requests to align with company and field goals. Provide guidance, training, and troubleshooting support for enablement systems and workflows. Support rep onboarding and ongoing learning programs, ensuring tools and content are effectively integrated into the seller journey. Qualifications 8+ years of combined experience in sales operations, enablement, or related roles, with a proven track record of managing complex, cross-functional programs end to end. Deep hands-on experience with sales enablement tools, including Gong and Highspot. Demonstrated ability to analyze data and generate insights that influence sales behavior and outcomes. Experience working across the full customer lifecycle (pre-sales, sales, customer success). Skills Strong strategic and systems-thinking mindset—able to connect dots and translate strategy into execution. Excellent program management skills, with the ability to prioritize, communicate progress, and manage ambiguity. Exceptional verbal and written communication skills, including the ability to tailor messaging to executives and frontline teams. Strong business acumen and ability to build trusted relationships across a complex organization. Proven success operating both independently and collaboratively in fast-paced environments. High attention to detail, strong work ethic, and consistent follow-through. Proficiency in Salesforce, Highspot, Gong, Excel, and Google Workspace. Comfortable partnering with technical teams (CRM, IT) and external vendors. Key Details Location: Remote (US-based) Start Date: ASAP Duration: 1 year, with the possibility of extension Work Schedule: 40 hours/week, 5 days/week Pay Rate Range: $45-$55 per hour Employment Type: Contract

Design, implement, and optimize enablement programs for global teams, including content creation, training, and stakeholder engagement. | Over 5 years of experience in program management or enablement, with familiarity with learning platforms and cross-functional teamwork. | About the Role Maleda Tech is seeking an Enablement Program Manager to support a global operations organization focused on community growth and engagement. In this role, you’ll design, implement, and optimize enablement programs that empower field teams to deliver exceptional community experiences and drive measurable growth. You will work closely with leadership and cross-functional partners to develop learning programs, launch content management tools, and create resources that help teams engage and support a worldwide network of hosts and partners. Key Responsibilities • Develop, execute, and continuously improve enablement programs for global growth and engagement teams. • Design and deliver onboarding and training programs that support field teams and community initiatives. • Partner with cross-functional stakeholders to create educational content and manage knowledge-sharing resources. • Build toolkits including e-learning modules, guides, worksheets, templates, and videos to support ongoing initiatives. • Launch and manage content within systems such as Highspot to ensure materials are organized and accessible. • Maintain training documentation and oversee updates to ensure consistency and accuracy. • Collect and analyze feedback from field teams to refine the enablement strategy and improve outcomes. Qualifications • 5+ years of experience in program management, enablement, or operations within a global or high-growth organization. • Strong background in developing and executing learning and enablement programs for distributed teams. • Familiarity with sales methodologies, performance metrics, and go-to-market execution. • Excellent communication and collaboration skills with experience working cross-functionally. • Proven ability to manage multiple initiatives simultaneously and deliver results in dynamic environments. • Experience with enablement platforms (e.g., Highspot, LMS tools) preferred. Key Details • Position: Enablement Program Manager • Start Date: November 11, 2025 • End Date: April 16, 2026 • Duration: ~5 months (contract) • Schedule: Full-time, 40 hours per week • Location: Remote • Pay Range: $60 - $70 per hour (W2) Join Maleda Tech and help shape scalable enablement programs that empower teams and strengthen global communities.

Lead data visualization software implementation, integrate third-party data, design interactive dashboards, optimize usability, and provide training. | 5+ years in data visualization with expertise in Tableau or similar, strong data integration and ETL skills, advanced SQL, and experience with large-scale marketing research datasets. | Title: Data Visualization Engineer – Consumer Insights Employment Type: Contract (W2) | Part-time Location: Remote Duration: 6 months (ASAP – 03/31/2026) Hours: 20 hours/week (flexible across 5 days) Max Rate: $190/hr (USD) The Difference You Will Make As a Data Visualization Engineer – Consumer Insights, you will transform complex marketing research output from a global tracking study into a network of intuitive dashboards. Your work will make critical data more accessible, digestible, and actionable for cross-functional teams. You will integrate third-party data sources into internal systems, design interactive dashboards, and provide data tables and visualizations that empower teams to query, track, and measure their KPIs. This is a temporary, project-focused role (approx. 6 months, 20 hrs/week) dedicated to completing data source integration, dashboard network development, rollout, and iterative improvements. Responsibilities • Lead implementation and integration of data visualization software, including tool selection. • Guide planning and adoption of a new dashboard environment. • Integrate third-party data sources into internal analytics platforms (Tableau or equivalent). • Design and develop interactive dashboards (Tableau, Power BI, Looker, etc.) with data tables and visualizations for researchers and marketers. • Optimize dashboards for usability, performance, and accessibility. • Iterate and refine dashboards based on feedback and evolving data. • Provide training and documentation to help users interpret and interact with dashboards. Qualifications • Data Visualization (5+ years): Demonstrable expertise designing scalable dashboards and visual analytics solutions using Tableau, Power BI, Looker, or equivalent platforms. • Data Integration & Pipelines: Strong experience integrating third-party data (APIs, AWS S3, Snowflake, etc.) into analytics platforms; ability to build automated ETL workflows. • Data Transformation & Modeling: Advanced SQL and data modeling skills; ability to transform structured/unstructured data into analysis-ready formats. • Visualization Frameworks: Familiarity with enterprise visualization systems (e.g., Tableau live/extract, Superset, Power BI self-service). • Insights Generation: Skilled in distilling complex datasets into actionable insights with intuitive UI/UX dashboard design. • Large-Scale Data Handling: Experience with complex, high-volume datasets (marketing research, consumer behavior, operational metrics). Familiarity with statistical or predictive modeling a plus.