20 open positions available
Lead high-visibility earned media campaigns and serve as senior media advisor to C-suite executives. | Minimum 10 years media relations experience, strong media relationships, and ability to manage senior stakeholders in a fast-paced environment. | Overview We are seeking a high-impact, strategic media relations expert to lead proactive earned media workstreams for Intuit’s reputation and policy initiatives. In this role, you will drive high-visibility media engagements, securing top-tier coverage that defines our narrative among global business and policy audiences. You will act as a primary bridge between our Global Corporate Affairs and Public Policy (GCAPP) and Public Affairs teams and the broader Global Communications organization. The ideal candidate is a master of the news cycle, comfortable navigating ambiguity, and adept at managing high-stakes media interactions. You will serve as a senior advisor to C-Suite executives on high-visibility media opportunities, protecting and promoting Intuit’s reputation at the intersection of technology, finance, and public policy. Responsibilities • Public Affairs Earned Media Strategy: Architect and execute high-visibility earned media campaigns for Intuit’s Global Business Solutions Group (QuickBooks and Mailchimp). Partner closely with Public Policy and Public Affairs teams to secure impactful coverage on small business empowerment, the QuickBooks Small Business Index, and AI adoption. You will lead the Intuit's narrative on related policy shifts and legislative advocacy. • High-Visibility Media Management and Spokesperson: Serve as a direct point of contact for major business and policy press, including serving as an on-the-record or on-background spokesperson for media. Provide strategic counsel on issues related to various stakeholders from employees to customers • Legislative Advocacy Support: Drive the narrative for Intuit’s global Small Business Councils (US & UK), supporting bi-parisan advocacy fly-ins and policy shifts, such as seeking parity with financial institutions for payment processing. • Strategic Content Development: Develop high-level materials, including strong op-eds, blog posts, press releases, media pitches, and briefing documents for the C-Suite and senior leaders. • Cross-Functional Alignment: Partner closely with Legal, Privacy, Workplace, Brand/Social and Security teams. Qualifications • Experience: Minimum 10 years of direct experience in Media Relations or Corporate Communications, with a heavy emphasis on securing high-visibility earned media and leading public affairs campaigns. The ideal candidate has in-house external policy communications experience at a major technology company or a public company in a regulated industry. • Major Media Expertise: Proven track record of placing stories in top-tier global business and policy outlets. Deep understanding of the media landscape and the ability to pivot strategies based on breaking news and sentiment shifts. • Media Relationships: Established relationships with editorial staff at policy, beltway and business publications such as WSJ, NYT, Politico, Axios, and The Hill. • Technical & Financial Literacy: Ability to quickly grasp technical protocols and financial market dynamics to translate them into clear, accessible messaging. • Collaborative Leadership: Experience managing senior stakeholders and large cross functional workstreams across global regions and external agency partners. • Writing Excellence: Exceptional ability to draft executive facing materials that captures strategy and execution under tight deadlines. • Strategic Agility: The right candidate thrives in a fast-paced, dynamic environment with the ability to rapidly re-prioritize work in response to breaking news while proactively identifying emerging trends to promote and protect corporate reputation. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $ 191,500- 259,000 Southern California $ 184,000- 249,000 Washington DC $ 168,500- 227,500
Lead design and scaling of Customer Success operating system to drive clarity, accountability, and execution excellence. | 8+ years in strategy, operations, or analytics with strong business acumen and ability to influence senior stakeholders. | Overview Come join Intuit as a Principal, Business Operations within the Intuit Customer Success organization. We are seeking a strategic and creative problem solver to help shape the Customer Success strategy, drive organizational alignment, and enable growth through operational excellence. As a Principal, Business Operations, you will own the design, execution, and scaling of Customer Success's operating system. Your primary focus will be establishing strong operating cadence, mechanisms, and governance that drive clarity, accountability, and execution excellence across the organization. This role is critical to enabling leadership focus by creating durable operating rhythms and reducing friction in how the business runs. Responsibilities • Lead the development of new strategic goals during annual planning, partnering with senior leadership and cross-functional stakeholders to develop our strategy • Identify and drive opportunities to improve our operating model (how we work as an organization) and key processes to accelerate growth, decision-making and results delivery at scale for our customers • Conduct data-driven analysis on our planning and operations results to drive changes in process and outcomes over time, aiming to deliver outsized value for our internal teams and customers • Frame decisions and lead discussions with senior stakeholders to drive decision-making, communicate results, and develop solutions and plans for change management to address business performance challenges • Develop and maintain relationships with cross-functional stakeholders throughout Intuit at all levels of seniority to jointly develop solutions to complex business problems and ensure we are operating within the broader Intuit-wide annual and quarterly planning processes • Develop and communicate the Leader's strategy, business, and people (team & culture) agenda; drive planning for town halls, off site visits and other high visibility, critical leadership meetings • Monitor the execution of strategic priorities and ensure goals / KPIs are met Qualifications • Relentless drive for excellence, pushing boundaries, challenging the status quo, and bringing a sense of urgency to execution • 8+ years of experience in strategy & operations, management consulting, finance, analytics or operations at a top company. Strong business acumen, financial acumen, and data-driven decision-making skills with experience building financial or analytical models. • Ability to operate and think at both a “10,000 foot” strategy level (e.g. framing and conducting analysis to recommend changes to our long-term goals) and closer to the ground (e.g. recommendations to improve quarterly performance against an operational metric, and follow through with execution) • Strong verbal and written communication skills; experience with communicating effectively and concisely through multiple channels to all levels of an organization, from senior executives to front-line managers • Ability to manage conflicting stakeholder interests, develop strong relationships, and influence stakeholders at all levels in a cross-functional environment • Ability to identify and address key barriers to growth in an environment with high levels of ambiguity and visibility from senior stakeholders Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $ 197,000- 266,000 Southern California $ 196,000- 265,000
Lead strategic planning, operational excellence, and financial modeling within FP&A. | Over 10 years FP&A experience, strong analytical skills, preferably in software or subscription businesses. | Intuit Inc. is looking for an experienced finance professional to join the Global Business Solutions Group. The role focuses on strategic planning, operational excellence, and financial modeling. Candidates should have strong analytical skills and over 10 years of experience in FP&A roles, preferably within software or subscription-based businesses. The position offers a competitive compensation package and opportunities for bonuses and equity rewards based on performance. #J-18808-Ljbffr
Lead and scale mid-market sales operations to drive revenue growth and operational efficiency. | 10+ years sales/revenue operations leadership, strong analytics, AI-driven tooling experience, program management, and leadership skills. | Overview At Intuit, our mission is powering prosperity around the world. We build intuitive web, mobile, and cloud solutions that generate more money, more time, and more confidence for over 100 million customers worldwide. Leveraging big data insights, machine learning, and powerful automation, we help consumers, small business owners, and the self-employed achieve their dreams of prosperity. We are looking for a transformational leader to own and scale our Mid-Market Sales Operations function. If you are known for bold, operationally rigorous execution that translates into outsized business results, come join our team. This is a critical and unique opportunity to build the operational infrastructure behind one of Intuit's most important growth bets. As the Director of Sales Operations for Mid-Market, you will be the execution engine behind our FY27 growth blueprint — translating strategy into daily operating rhythms, building the data infrastructure that powers decision-making, and driving the AI-enabled tools that accelerate seller productivity and platform adoption. You will work closely with the senior leadership team to design and implement sales strategies, processes, and tools that drive revenue growth and operational efficiency, and you will shape and manage the cross-functional execution of the most critical transformation initiatives across the Mid-Market Sales organization. Responsibilities • Collaborate with Sales and Mid-Market leadership to define and execute the sales operating strategy, ensuring alignment with company growth priorities and revenue objectives. • Own the Mid-Market sales operating model, including annual and quarterly planning, revenue targets, headcount capacity planning, and productivity management. • Lead the Mid-Market Rhythm of the Business — pipeline inspection, forecasting, and sales performance reviews — delivering data-driven insights that enable leadership to drive accountability and action. • Build and maintain a single-source-of-truth dashboard suite for pipeline velocity, platform attach, win-loss analysis, and KPI governance, targeting ≤3% forecast variance. • Drive AI-enabled TAM activation and dynamic deal-routing programs to increase qualified platform opportunity creation by 25%+. • Continuously evaluate and optimize sales processes, operating frameworks, and performance metrics to improve productivity, scalability, and operational efficiency. • Rationalize the sales tech stack — CRM, CPQ, and enablement tooling — to free up 30%+ of seller time and reduce redundant operational spend. • Establish best-in-class pipeline management and forecasting practices, leveraging tools and analytics to provide accurate revenue visibility and support strategic decision-making. • Partner with Sales Enablement to implement programs that equip sales teams with the tools, training, and processes needed to increase effectiveness and accelerate revenue growth; own the weekly Revenue Room, monthly Funnel Diagnostic, and quarterly OKR reviews. • Work closely with Sales Innovation and GTM Technology Operations to ensure seamless integration and alignment of sales technologies with sales processes. • Shape, deploy, and manage execution of critical sales initiatives through strong program management and effective collaboration with internal stakeholders to drive alignment and achieve company goals. • Build and lead a high-performing Sales Operations team, providing coaching, mentorship, and development opportunities to ensure team members are motivated, engaged, and growing. Qualifications • 10+ years of experience in sales operations or revenue operations leadership roles, preferably in Mid-Market, SaaS, or a similar high-growth technology environment. • Strong analytical and problem-solving skills, with the ability to interpret data and translate it into clear, actionable insights for senior leadership. • Deep understanding of sales processes, methodologies, forecasting best practices, and revenue operations strategies including demand generation and top-of-funnel growth. • Proven experience designing and deploying AI-driven operational tooling — routing, scoring, TAM activation — in a sales environment. • Excellent program management and organizational skills, with the ability to prioritize and drive multiple complex initiatives simultaneously in a matrixed organization. • Exceptional communication and interpersonal skills, with demonstrated ability to influence and collaborate with stakeholders at all levels including C-suite. • Results-oriented mindset with a focus on continuous improvement, operational rigor, and achieving targets. • Strong leadership skills with a demonstrated track record of building high-performing teams and leading change. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $ 260,500- 352,500
Manage and execute strategic communications for global Total Rewards programs to engage employees. | 8+ years in internal communications with strong writing, project management, and technical skills, preferably in Total Rewards communications. | Overview Intuit’s Global Total Rewards team enables Intuit’s workforce to effectively engage with a diverse portfolio of compensation and benefit programs designed to support their overall wellbeing. To deliver on this mission, we're seeking a creative and experienced communications professional to help manage, design, and implement high-impact Total Rewards communications to drive measurable engagement and outcomes across our diverse employee base. In this role you will partner with the Total Rewards team to bring health, welfare, wellbeing, and compensation initiatives to life in new and engaging ways for our employees. This is an exciting opportunity to help grow and evolve how Intuit communicates about its best-in class global Total Rewards programs and related initiatives. You're a talented communicator and storyteller with the ability to create compelling narratives that foster and reinforce an emotional connection. You’re a proven collaborator and excel at working with and earning trust across a wide, matrixed, and multi-stakeholder group. You have experience driving initiatives, digging into the details, and finding solutions in an often ambiguous environment. You advocate for the employee experience and work backwards to ensure Intuit’s Total Rewards programs shine and meet the needs of our employees. Responsibilities Develop and Execute Strategic Communications and Campaigns: • Define Total Rewards communication plans and compelling narratives that resonate with a global audience and drive engagement. • Draw connections across compensation and benefits to tell a cohesive Total Rewards message. • Manage the communications roadmap and calendar, drive key deliverables, and ensure Total Rewards messaging is inclusive, relevant, and aligned with business goals. • Lead communication planning and campaign development for major initiatives, such as annual benefits enrollment, new program/vendor implementations, benefit changes, and compensation award cycles. Partnership And Planning • Partner effectively across the Total Rewards team, Corporate Communications and other stakeholders to ensure communications are in sync with other messages being delivered to employees. • Align on objectives, themes, channels, messaging, and success measures with partners and leaders. • Engage in active listening and reconcile divergent perspectives. • Navigate a multi-stakeholder, matrixed, and ambiguous environment. • Effectively manage external consultants to augment our team. Content And Digital Management • Develop and manage consistent Total Rewards program content across multiple platforms and formats that touch the employee life cycle, such as onboarding materials, policies, and intranet content. • Evolve our digital footprint and experience through AI and done-for-you experiences that best support employees. Operational Consistency And Measurement • Support the communications leader in defining and tracking performance/success metrics, providing recurring program updates, and delivering recommendations and ad-hoc reporting to leadership. • Develop processes and mechanisms to ensure consistency across all Total Rewards communications, including vendor-led communications. • Creatively use AI to achieve efficiencies. Qualifications Key relevant experience: • 8 or more years of professional experience in internal communications. Total Rewards (compensation and benefits) communication experience preferred. • Complexity: Leading impactful, multi-touch, cross-functional, and transformational communication projects within a large, complex organization. • Channels: Developing creative, effective approaches to reaching a diverse, remote, and mobile workforce. • Global audience: Working globally and managing communications across multiple countries. • Clarity and simplicity: Demonstrated ability to communicate clearly and effectively, and minimize complexity and technical jargon from employee communications. Required Skills • Project management: Strong organizational skills and proven program management covering multiple projects and diverse goals. • Strong writer: Writes with laser-sharp clarity and attention to detail. Able to revise complex content into a more user friendly style that enables broad employee understanding. • Technical: Expertise with CMS platforms and leveraging AI tools to scale content creation and personalization. • Bachelor's degree or equivalent experience • Periodic business travel may be required. Intuit is committed to a diverse and inclusive workplace. Intuit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at (Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Mountain View, CA $163,500-$221,500 San Diego, CA $153,500-$207,500
Own and deliver platform capabilities enabling partner workflows and integrations. | 5+ years product management experience with technical depth and customer focus. | Come join the Virtual Expert Platform as a Staff Product Manager, where you will own and deliver key platform capabilities that enable partner workflows and integrations across Intuit’s ecosystem. As part of the Intuit Partner Platform team, you will be responsible for driving product development for specific platform capabilities, contributing to scalable solutions that support partner onboarding, engagement, and operations. You will work closely with engineering, design, and cross-functional teams to deliver high-quality experiences aligned to broader platform strategy. We are looking for a product manager with strong execution skills, technical curiosity, and a customer-focused mindset. You will operate at the intersection of customer needs and technology, helping translate problems into well-defined solutions and delivering impactful results. The ideal candidate has experience working on technical or platform-related products, collaborating closely with engineering teams, and delivering features that are reliable, scalable, and valuable to customers. Responsibilities • Own roadmap and delivery for a specific platform capability or feature area • Define problem statements, requirements, and success metrics • Deliver high-quality, end-to-end platform capabilities aligned to product goals • Translate customer and partner needs into clear product requirements and use cases • Work closely with engineering to design, build, and launch features and services • Contribute to defining APIs, workflows, and data requirements for your area • Ensure solutions integrate effectively into the broader platform ecosystem • Participate in discussions on technical tradeoffs and implementation decisions • Use data to inform prioritization and measure product performance • Apply AI tools to improve product development and user experiences • Collaborate with cross-functional teams (design, engineering, operations, GTM) • Support integration efforts with internal teams and external partners • Continuously iterate on features based on feedback, data, and changing needs • Contribute to improving team processes and delivery efficiency Qualifications • 5+ years in product management, designing and delivering world-class products. • Experience with building and leading high performing teams. • Has a 'can do' attitude with an entrepreneurial mindset and comfortable working in a fast-paced, ambiguous environment. • Demonstrable technical depth in software development - i.e., reading code, architecture and design discussions with strong engagement with engineering and architecture teams. AI/ML expertise/experience a plus. • Track record of working closely with customers, partners, listening and taking a customer-focused approach to strategy and priorities - passion for the customer. • Demonstrated success in taking a data driven approach and delivering impactful business results. • Proven experience in defining big visions and inspiring teams to deliver new innovations and impactful products. • Excellent collaboration skills - leading execution across teams, influencing across organizations. • Undergraduate degree required; focus in computer science or engineering preferred; MBA is a plus; equivalent experience will be considered. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $ 155,500 - 210,500 Southern California $ 146,500-198,500
Lead technical sales engagements and product demonstrations for customers migrating from QuickBooks Desktop to Intuit Enterprise Suite, while collaborating with sales and product teams to drive revenue and customer success. | Senior level experience with Intuit Desktop and IES products, strong technical sales skills, ability to deliver training, and manage customer migrations. | Join Intuit's rapidly growing business unit focused on growing the Intuit Enterprise Suite (IES) customer base. We are problem-solvers and consultative experts, leveraging the latest technology to address critical customer needs, specifically those using QuickBooks Desktop (Desktop) and migrating to IES. Our collaborative, cross-functional teams provide solutions that empower customers to optimize their finances and make confident decisions during their Desktop to IES transition. Our approach is consultative; we deeply understand customer business needs, particularly their Desktop use cases and IES migration journey. As part of Intuit’s Mid-Market Sales organization, this role offers continuous career growth and development, contributing to our collective team success. The Mid-Market Sales Team delivers world-class solutions. The Senior Desktop Sales Engineer partners with this team to understand business owner needs, focusing on migration from Desktop to IES. This includes providing technical demonstrations of both Desktop and IES, removing sales barriers, accelerating knowledge, addressing learning needs, and providing organizational feedback on Desktop and IES products. You will conduct Desktop and IES product demonstrations, manage technical validation for migrating customers, and develop customer business cases during the sales cycle. You will also serve as a liaison between sales, customers, and Intuit’s product teams for both Desktop and IES. The Senior Desktop Sales Engineer: • Is responsible for all technical, solution, and competitive aspects of the sales cycle, specifically for Desktop migrators to IES. • Should have experience selling both Desktop and Intuit Enterprise Suite and the ability to showcase all technical merits of IES, with a particular focus on moving from Desktop over to IES. • Will own the technical engagements with our customers and prospects for Desktop, and partner with internal teams to ensure a successful customer experience from pre to post sale. • Will partner with leaders and other internal partners to identify learning opportunities on all aspects of selling IES to Desktop customers. • Will work to monitor internal communications channels in order to provide real-time product insights to the sales team regarding Desktop migrations. • Will take ownership of the technical relationship with our prospects to drive revenue by proactively managing and delivering successful technical engagements for customers moving from Desktop to IES. Responsibilities • Deliver sales and product training as needed to the Mid-Market sales teams, with a strong emphasis on processes related to successfully selling IES to Desktop customers. • Collaborate with both Product and Marketing to build and manage a repository of seller facing content, videos, and training for Desktop migrators. • Navigate selling processes while fostering deep understanding of key partners and their ability to deliver against the customer’s needs in the buying process of moving from Desktop to IES. • Drive results in key success areas, including team quota attainment, close rates and customer facing activities. • Proactively make solution recommendations to drive customer improvements using what you have learned about current use cases and needs with Desktop, and how that maps to IES. • Articulate IES value propositions for the key industry focus area of responsibility with the understanding of Intuit’s products relative to major competitors. • Role model Intuit’s values and foster a collaborative and inclusive environment.
Lead and manage a remote team of bookkeeping professionals to deliver high-quality customer support and improve service performance. | 5+ years accounting experience, leadership of remote teams, strong change management and data-driven coaching skills. | Join Intuit’s Service Delivery Team in our QuickBooks Live Expert Assisted offering. We're looking for a hands-on leader to join our team as a critical bridge between internal teams and external partners, ensuring we deliver excellence across every touchpoint. In this role, you will be instrumental in driving the performance of our QuickBooks Live Experts by providing leadership and performance management oversight to a team located at one of our third-party service partners. Your efforts will help ensure these front-line accounting industry professionals empower Small Business owners in self-managing their books. We are looking for strong leaders who are excited about helping grow and improve this new service through our partner ecosystem. Ideal candidates will have 5+ years accounting experience, experience managing a high performing remote and geographically diverse team, and exceptional change management skills. Responsibilities • Act as the voice of the partner internally, resolving escalations and clearing roadblocks that impede performance or customer experience. • Support the partner's leadership team through a fast paced, constantly changing environment • Deliver the highest quality support to QuickBooks Live Expert Assisted customers through, training and performance management of talented Bookkeeping Professionals • Support the partner's network and their leadership team in creating a high performing team that champions innovation and continuous improvement. • Foster a collaborative and positive team environment with a focus on both customer and expert experiences. • Effectively use data to evaluate, identify and support the coaching of partner Experts on our core KPIs’ of SRR (tNPS Survey Response Rate), tNPS(Transactional Net Promoter Score), IRR (Issue Resolution Rate), AHT(Average Handle Time), and PRS (Product Relationship Survey). • Drive quality customer engagements by monitoring Partner team’s performance, providing actionable feedback, implementing improvement plans and measuring progress toward goals. • Ensure the team is aligned with Intuit’s Mission, Operating Values, and Goals. • Act as the conduit between the team and the business by condensing and disseminating large amounts of information
Provide tax advice and full-service tax return preparation using TurboTax products, interacting with customers via video communication and documenting interactions. | Minimum 2 years of tax preparation experience with 30+ individual returns, active unrestricted EA/CPA/Practicing Attorney credential, PTIN, bilingual English/Spanish skills, and strong customer service. | Overview Intuit is seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you! What You Get • Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live. • As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. What You Will Do In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of “Powering Prosperity Around the World.” • You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. • This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records. If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW! Who You Are • As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. • You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN). • Bilingual (English/Spanish) communication skills (written & spoken) • You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. • You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. What You Need • Must have (or be willing to obtain) internet connection that meets Intuit Security criteria. • Must be available to work a minimum of 20 hours per week, spread across three or more days. Intuit Provides a Competitive Compensation Package With a Strong Pay For Performance Rewards Approach. The Expected Base Pay Range For This Position Is Bay Area California $28.80 - $36.50 Southern California $28.80 - $36.50 Colorado $27.50 - $34.80 Hawaii $28.80 - $36.50 Illinois $27.50 - $34.80 Maryland $27.50 - $34.80 Massachusetts $28.80 - $36.50 Minnesota $24.80 - $30.30 New Jersey $28.80 - $36.50 New York $28.80 - $36.50 Ohio $24.80 - $30.30 Vermont $27.50 - $34.80 Washington $28.80 - $36.50 Washington DC $28.80 - $36.50 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. What you'll bring How you will lead
Provide tax preparation and advisory services to customers in-person and virtually, build local client base, and represent TurboTax in community events. | Active EA, CPA, or attorney credentials with tax preparation experience, PTIN, minimum 2 years filing 30+ tax returns per season, and ability to work onsite seasonally. | Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About The Role In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients. Additionally, you will play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success. This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis. What You’ll Do • Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. • Be a Proactive Community Ambassador - Embody a "community ambassador" and "business owner" mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach. Organize local events, with the support of TurboTax, to create opportunities for customer engagement. • Educate and Communicate Confidently - Enthusiastically represent TurboTax in your local community. TurboTax Live - Seasonal Local Service Experts will confidently take on the role of its public face with the support, guidance, and resources provided by Intuit. This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable. • Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. • Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. Who You Are • Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. • Familiarity with Circular 230 • Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies • Bilingual (English/Spanish) communication skills are a plus • Experience in holistic tax advisory services beyond tax filing Attributes & Skills • Passionate about empowering customers and helping them overcome the complexities of taxation. • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. • Exceptional customer service skills, high empathy, and a friendly, professional demeanor. • Excited to be showcased as a TurboTax Live - Seasonal Local Service Expert in local and national marketing efforts. • Strong verbal and written communication skills. • Ability to work in a fast-paced environment independently while managing multiple priorities. • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements • Must reside within the United States. • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit Provides a Competitive Compensation Package With a Strong Pay For Performance Rewards Approach. The Expected Base Pay Range For This Position Is Bay Area California $30.60 - $36.10 Southern California $30.60 - $36.10 Colorado $29.20 - $34.50 Hawaii $30.60 - $36.10 Illinois $29.20 - $34.50 Maryland $29.20 - $34.50 Massachusetts $30.60 - $36.10 Minnesota $26.20 - $30.90 New Jersey $30.60 - $36.10 New York $30.60 - $36.10 Ohio $26.20 - $30.90 Vermont $29.20 - $34.50 Washington $30.60 - $36.10 Washington DC $29.20 - $34.50 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. What you'll bring How you will lead
Manage and analyze collections lifecycle data, collaborate with internal and external teams, develop reporting and analytical tools, and drive performance improvements. | Experience with collections processes, data analysis, reporting tools like Tableau and Salesforce, vendor collaboration, and ability to manage workflows and testing. | Join our expanding team at QuickBooks Capital as a Collections Analytics Manager, where you’ll play a key role in the Servicing and Collections team dedicated to defaulted product recovery. We're seeking a versatile and highly analytical professional who is passionate about analyzing all aspects of collections strategies and operations. This position is perfect for someone who flourishes in dynamic environments, possesses a comprehensive understanding of collections processes, and is proactive in catching performance trends by utilizing systems, processes, vendors, and data. Responsibilities • Support the entire collections lifecycle for all lending products, from early delinquency to post charge-off. • Collaborate seamlessly with internal teams and external vendors to ensure accurate, timely, and compliant capturing and analysis of recovery data. • Monitor performance data and operational workflows, identify areas of improvement, and partner with leadership to implement effective solutions. • Serve as a key point of contact between the collections team, platform/product teams, and collection agencies, facilitating data reporting and issue resolution. • Develop and maintain analytical playbooks, workflows, and data controls. • Provide supportive system-level tools and reporting in Salesforce, tableau, collections instruments, and payment platforms (e.g., troubleshooting, change requests, UAT testing). • Drive the creation of collection reporting and insights concerning performance and risk trends.
Manage and improve the SOX program including risk assessment, testing strategies, stakeholder engagement, regulatory monitoring, and audit coordination. | 3-5 years SOX or audit experience, CPA certification, strong communication and analytical skills, ability to work onsite 3 days/week. | Overview We are seeking a Senior who thrives at the intersection of program management, process improvement, and technology. This high-impact individual contributor role reports to the Senior Manager, SOX Strategy, Operations & Audit Excellence. In this role you will drive and support the overall SOX program management including strategic improvements to the overall SOX program and how we operate. This role will have broad cross-functional reach, supporting the transformation of how SOX is run at scale. What you'll bring • 3-5 years of experience in SOX compliance, internal audit, external audit, accounting, program/project management, or related functions. SaaS or technology industry experience is a plus. • Bachelor's degree in Accounting, Finance, or related discipline; CPA required. MBA or CIA a plus. • Must be able to work in our Mountain View office at least 3 days a week. • Strong understanding of internal control over financial reporting, risk assessment, PCAOB expectations and SOX audit requirements. • Excellent written and verbal communication skills. • Excellent analytical, problem solving and time management skills. • High attention to detail and quality, balanced with the ability to see the big picture and identify areas for process simplification. • Ability to work through ambiguity, proactively look ahead, anticipate questions, independently assess risk, think critically and creatively to achieve the best outcome, and elevate issues to the right level internally and externally to resolve. How you will lead • Participate in the annual scoping and risk assessment process, including preparation of the quantitative and qualitative data, alignment and coordination with cross-functional stakeholders, documentation of scoping conclusions and summary of final results. • Analyze and prepare annual testing and walkthrough strategy including updating documentation, defining controls impacted by changes and aligning with external auditors and co-sourced providers on planned changes. • Manage the end-to-end IPE (Information Produced by Entity) workstream, including timely processing, quality monitoring, issue resolution, and process enhancements. Regularly report status and coordinate training for stakeholders. • Manage stakeholder engagement and feedback processes, including monitoring communication channels and coordinating responses. Identify and implement program enhancements based on stakeholder feedback. • Monitor regulatory updates, assess their impact on the SOX program, and summarize relevant information for leadership and stakeholders. • Regularly review SOX program protocols and update as needed based on regulatory changes and/or benchmarking practices. • Participate in coordination of the quarterly certification process, including preparing AuditBoard workstreams, monitoring status, addressing stakeholder questions, and providing training. Identify and implement efficiency enhancements. • Support the SOX Risk Advisory team in managing readiness projects, including risk and controls assessment, control design and effectiveness evaluations, and stakeholder coordination to ensure timely completion. • Support the QA of critical SOX control testing, ensuring alignment with SOX program protocols and financial statement risks. Provide detailed and timely feedback to co-source providers.
Define and execute product vision and strategy, develop and manage product roadmaps, collaborate cross-functionally to deliver impactful customer experiences, and drive data-driven decision making. | 5+ years product management experience with strong strategic thinking, customer empathy, technical depth, data-driven decision making, and excellent communication skills. | Overview TurboTax Live sits at the intersection of complex financial systems and millions of consumers seeking simplicity and confidence. We're seeking an exceptional Product Manager to transform this complexity into intuitive experiences. You'll be part of the TurboTax Live Assisted Team defining the future of how customers connect and interact with tax professionals to remove challenges and barriers to filing taxes. You will tackle challenging and impactful problems with cutting-edge technology. Join us to drive innovation within a market-leading product, redefine user expectations with done-for-me experiences, and own strategy for high-impact initiatives in a dynamic fintech landscape. What you'll bring • 5+ years of product management experience, designing and delivering world-class software products, with a proven track record of driving significant customer and business impact. • Deep customer empathy and a passion for solving complex problems; experience with consumer-facing products at scale is highly desirable. • Strong strategic thinking and ability to translate vision into an actionable, outcome-oriented roadmap. • Excellent analytical and data-driven decision-making skills; proficiency in using data to define success, prioritize, and iterate. • Demonstrable technical depth and curiosity; ability to engage effectively in technical discussions with engineering and architecture teams. Experience with AI/ML-driven products is a plus. • Proven ability to lead and influence cross-functional teams in a matrixed environment, fostering collaboration and alignment. • Exceptional communication and presentation skills, capable of inspiring teams and engaging with stakeholders at all levels. • Bias for action and experience delivering results in a fast-paced, dynamic environment. • Bachelor's degree required; technical degree (Computer Science, Engineering, etc.) or MBA preferred. Equivalent experience will be considered. How you will lead • Define and champion a compelling vision and strategy for your product domain within TurboTax, aligning with the broader Intuit ecosystem and mission. • Participate in fostering a culture of innovation, executional excellence, and customer obsession. • Develop and manage a clear product roadmap, prioritizing based on deep customer insights, data analysis, and strategic business objectives. • Partner deeply with design, engineering, data science, marketing, and research teams to deliver high-quality, impactful product experiences rapidly and iteratively. • Drive end-to-end product execution, from identifying unmet customer needs and defining requirements to launching, measuring success, and iterating based on outcomes. • Take a data-driven approach to define success metrics, track progress, make informed decisions, and communicate impact effectively across the organization. • Act as a thought leader within TurboTax and Intuit, staying abreast of market trends, competitive landscape, and technological advancements (especially AI/ML). • Represent your team and product strategy effectively to senior leadership and stakeholders.
Define and execute product vision and strategy, develop and manage product roadmaps, collaborate cross-functionally to deliver impactful customer experiences, and drive data-driven decision making. | 5+ years product management experience with strong strategic thinking, customer empathy, technical depth, data-driven decision making, and excellent communication skills. | Overview TurboTax Live sits at the intersection of complex financial systems and millions of consumers seeking simplicity and confidence. We're seeking an exceptional Product Manager to transform this complexity into intuitive experiences. You'll be part of the TurboTax Live Assisted Team defining the future of how customers connect and interact with tax professionals to remove challenges and barriers to filing taxes. You will tackle challenging and impactful problems with cutting-edge technology. Join us to drive innovation within a market-leading product, redefine user expectations with done-for-me experiences, and own strategy for high-impact initiatives in a dynamic fintech landscape. What you'll bring • 5+ years of product management experience, designing and delivering world-class software products, with a proven track record of driving significant customer and business impact. • Deep customer empathy and a passion for solving complex problems; experience with consumer-facing products at scale is highly desirable. • Strong strategic thinking and ability to translate vision into an actionable, outcome-oriented roadmap. • Excellent analytical and data-driven decision-making skills; proficiency in using data to define success, prioritize, and iterate. • Demonstrable technical depth and curiosity; ability to engage effectively in technical discussions with engineering and architecture teams. Experience with AI/ML-driven products is a plus. • Proven ability to lead and influence cross-functional teams in a matrixed environment, fostering collaboration and alignment. • Exceptional communication and presentation skills, capable of inspiring teams and engaging with stakeholders at all levels. • Bias for action and experience delivering results in a fast-paced, dynamic environment. • Bachelor's degree required; technical degree (Computer Science, Engineering, etc.) or MBA preferred. Equivalent experience will be considered. How you will lead • Define and champion a compelling vision and strategy for your product domain within TurboTax, aligning with the broader Intuit ecosystem and mission. • Participate in fostering a culture of innovation, executional excellence, and customer obsession. • Develop and manage a clear product roadmap, prioritizing based on deep customer insights, data analysis, and strategic business objectives. • Partner deeply with design, engineering, data science, marketing, and research teams to deliver high-quality, impactful product experiences rapidly and iteratively. • Drive end-to-end product execution, from identifying unmet customer needs and defining requirements to launching, measuring success, and iterating based on outcomes. • Take a data-driven approach to define success metrics, track progress, make informed decisions, and communicate impact effectively across the organization. • Act as a thought leader within TurboTax and Intuit, staying abreast of market trends, competitive landscape, and technological advancements (especially AI/ML). • Represent your team and product strategy effectively to senior leadership and stakeholders.
Drive program strategy, prioritize initiatives, manage risks, foster collaboration, communicate plans and status, lead cross-functional dependencies, and implement program management best practices. | Senior-level program management experience with strong technical understanding, ability to influence executives, manage complex programs, apply software development methodologies, and deliver impactful business results. | Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Intuit's groundbreaking Virtual Expert Platform (VEP) is the future of customer and expert interactions on a grand scale. Imagine being at the heart of delivering over 800 million unique self-help interactions annually and guiding more than 25 million assisted contacts. The platform drives seamless, AI-powered Expertenabled experiences that transform how customers make financial decisions to enhance their prosperity. With VEP, you will drive expansion of our reach beyond traditional support, into realms like Sales Transformation and tailored Mid-Market solutions, all while deploying AI-native technologies that redefine the industry standards. Your work will not only impact our robust $2 billion services business but also position you at the forefront of a technological revolution, transforming complex tasks into streamlined, dynamic solutions. This is more than a job; it's a chance to be part of a pioneering team dedicated to revolutionizing the financial landscape and driving substantial business growth through technology and expertise. Dive into an environment where every challenge is an opportunity to innovate. We are looking for creative problem solvers who have strong program management experience with deep technical understanding in a platform context, customer empathy, strong execution capability, a track record of building strong business partnerships and delivering impactful business results. Unlock your potential and join us in harnessing AI to deliver exceptional service and drive success across our global community, as a Staff Technical Program Manager. Responsibilities ● Drive and own the program strategy including tying the business unit, portfolio and program strategy together. Use influence at executive and team level to help teams understand how the program fits into the overall strategy and accelerates outcomes. ● Prioritize initiatives within the program and surface risks and trade-offs as well as recommendations to the stakeholders. ● Foster a culture of collaboration and open communication, effectively navigating organizational change and driving continuous improvement. ● Develop and communicate high quality program plans, execute rigorously, tracking and reporting status and driving risk to closure in partnership with wide-ranging audiences visually communicating goals of program, relationship to business goals, and other relevant success criteria. ● Define and implement program management best practices, coach and mentor other program managers, and contribute to the growth of the program management community. ● Lead cross-functional dependency management for assigned programs. ● Breakdown and organize the program into manageable pieces that can be delegated or individually owned. ● Drive the status and reporting structure in a manner that is consistent with both Agile principles and the needs of the program. ● Develop decision-making principles and recommendations for decisions. ● Identify risks, develop a risk mitigation plan and gain buy-in from stakeholders. ● Possess deep expertise in software development methodologies and apply them effectively to programs. ● Use data, principles and risk mitigation to assess progress to plan. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $193,500.00 - 262,000.00Southern California $182,500.00 - 247,000.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Define product vision and strategy, develop and manage product roadmap, collaborate cross-functionally to deliver impactful fintech product experiences, and drive data-driven product execution. | Senior product management experience with strong leadership, strategic planning, cross-functional collaboration, data-driven decision making, and familiarity with fintech or SaaS platforms. | TurboTax Live sits at the intersection of complex financial systems and millions of consumers seeking simplicity and confidence. We're seeking an exceptional Product Manager to transform this complexity into intuitive experiences. You'll be part of the TurboTax Live Assisted Team defining the future of how customers connect and interact with tax professionals to remove challenges and barriers to filing taxes. You will tackle challenging and impactful problems with cutting-edge technology. Join us to drive innovation within a market-leading product, redefine user expectations with done-for-me experiences, and own strategy for high-impact initiatives in a dynamic fintech landscape. Responsibilities • Define and champion a compelling vision and strategy for your product domain within TurboTax, aligning with the broader Intuit ecosystem and mission. • Participate in fostering a culture of innovation, executional excellence, and customer obsession. • Develop and manage a clear product roadmap, prioritizing based on deep customer insights, data analysis, and strategic business objectives. • Partner deeply with design, engineering, data science, marketing, and research teams to deliver high-quality, impactful product experiences rapidly and iteratively. • Drive end-to-end product execution, from identifying unmet customer needs and defining requirements to launching, measuring success, and iterating based on outcomes. • Take a data-driven approach to define success metrics, track progress, make informed decisions, and communicate impact effectively across the organization. • Act as a thought leader within TurboTax and Intuit, staying abreast of market trends, competitive landscape, and technological advancements (especially AI/ML). • Represent your team and product strategy effectively to senior leadership and stakeholders.
Provide high-quality written responses to tax and technical questions from customers in an online community to assist with tax return completion. | Experience in tax preparation, excellent writing skills, ability to work remotely, and proficiency in typing or voice-to-text. | Are you a highly motivated individual with an extensive tax preparation background, excellent writing skills, and a passion for customers and community? Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal? Would you like to do that from the comfort of your own home? If you said yes to the above, this position is for you. Responsibilities • Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns • Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals • Various other projects using effective writing skills Physical Requirements and Work Environment: • Remote work-from-home • Ability to type or voice-to-text proficiently Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $27.00-36.00Southern California $27.00-36.00Colorado $25.70-34.20Hawaii $31.00-42.00Illinois $29.50- 40.00Massachusetts $27.00-36.00Maryland $29.50- 40.00Minnesota $26.50- 36.00New Jersey $31.00-42.00New York $27.00-36.00Ohio $26.50- 36.00Vermont $29.50- 40.00Washington $27.00-36.00Washington DC $29.50-40.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Design, build, and maintain data integrations and pipelines to automate marketing operations and enable AI workflows while collaborating with multiple teams. | Expertise in system integrations, data pipeline development, troubleshooting, AI workflow enablement, and strong communication with technical and non-technical stakeholders. | Marketing Operations Manager. This is an individual contributor role responsible for designing, building, and maintaining seamless data flows between our various marketing and operations platforms. This role is crucial for automating our processes and enabling our key AI initiatives. We're looking for an expert at connecting different systems and making them work together. This person will serve as a subject matter expert, identifying opportunities to optimize our data ecosystem and drive efficiency. You'll work closely with a wide range of stakeholders, including product teams, data engineering, and business partners, to ensure our technology stack works cohesively and delivers on business goals. Responsibilities • Design and Build Integrations: Architect and develop robust data integration solutions using APIs, webhooks, and automation platforms like Adobe Workfront Fusion. • Maintain Data Integrity: Build and maintain efficient data pipelines (ETL) and troubleshoot integration failures to ensure uninterrupted data flow and accuracy. • Enable AI Workflows: Lead the development and implementation of internal AI products and workflows by providing the necessary data architecture and technical support. • Collaborate and Communicate: Partner with teams to gather integration requirements, translate business needs into technical specifications, and communicate complex data concepts to non-technical stakeholders. • Optimize and Own: Proactively identify and resolve issues, optimize existing processes for performance and scalability, and manage dependencies to ensure projects stay on track.
Manage end-to-end creative development processes, coordinate cross-functional teams, oversee vendor relationships, and ensure alignment of creative output with organizational goals. | Experience managing creative projects in agency or in-house settings, strong project management and resourcing skills, business acumen, understanding of marketing channels and KPIs, and ability to collaborate across teams. | Overview TurboTax, the leader in tax preparation services, is on a mission to deliver a new era of people-centric tax experiences that inspires confidence in everyone. Our in-house agency, Spring, brings that mission to life through innovative campaigns and initiatives that position TurboTax at the forefront of the industry. We root ourselves in service, lead with transparency, and innovate with purpose in our dedication to fueling financial progress. As a Creative Producer and Operations Specialist at Spring, you’ll help define and elevate TurboTax’s presence across our brand, advertising and experiential channels. You’ll serve as a pivotal function to the creative team, providing the ops and process structure to ensure business strategy is transformed to world class campaigns, experiences and product integrations. You are a natural communicator and collaborator — equally at home managing creative reviews, driving timelines, guiding cross-functional teams, and advocating for exceptional creative integrity. If you’re passionate about producing experiences that make complex technology feel clear, empowering, and personal, this is your opportunity to help define a new era in tax service. What you'll bring • Agency or in-house creative team experience with impactful case studies demonstrating E2E management of the creative process, positive business results, and how you led the team to success • Project management and resourcing wizardry with the ability to plan, execute and manage the E2E process of creative development through the use of the latest tools and technologies • Developing business acumen and uses business objectives and strategies to help prioritize and sequence work, maximizing impact while considering trade-offs, dependencies, and downstream • Data mindsight understanding the KPIs, channel and product signals that best impact creative development • Expertise in marketing channels and the unique deliverables, specs and media placements needed for integrated campaigns • Ability to thrive through ambiguity, remain nimble, and respond decisively in difficult situations with a clear point of view How you will lead • Collaborative Powerhouse: Partner with marketing, product, finance, and more to ensure everyone’s working toward the same vision. You’ll be the glue that holds cross-functional initiatives together, keeping creative output and organizational objectives aligned. • Impactful Influence: Manage communication with key internal and external stakeholders, ensuring creative projects and priorities are aligned and well cascaded throughout the organization • Vendor Connector: Oversee vendor relationships and external partners, negotiating contracts and managing scopes of work in partnership with Head of Operations • Champion of Creative Culture: You’ll help us stay inspired and connected while keeping things running smoothly. • Zeitgeist Pulse: You are integrated in culture and can help steer the team towards vendors, directors, partners that are of the moment and resonate with our brand and audiences • World Class Sensibility: You are a taste maker and help elevate the team to our goal of being the best in house agency in the world Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $177,500.00 - 240,500.00Southern California $165,500.00 - 224,000.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Lead and mentor a product design team to create user-friendly tax and accounting software, driving design strategy and ensuring cohesive user experience. | Experience leading design teams, strong skills in user research, prototyping, design execution, and collaboration with product and engineering teams. | A Product Design Manager for Protax Group would lead the design team in creating user-friendly, intuitive, and visually appealing tax and accounting software solutions. This role requires a leader who can manage and mentor designers, drive design strategy, and ensure a cohesive user experience across all products. Responsibilities • Design Strategy & Vision: Define and drive the design vision for all Protax products, ensuring a consistent and high-quality user experience that aligns with business goals. • Team Leadership: Lead, mentor, and grow a team of talented product designers. Provide clear direction, constructive feedback, and professional development opportunities. • User Research: Partner with the Product Management team to conduct user research, usability testing, and customer interviews to deeply understand user needs and pain points. • Design Execution: Oversee the entire design process, from wireframing and prototyping to high-fidelity mockups and interaction design. • Cross-Functional Collaboration: Work closely with product management, engineering, and marketing teams to ensure designs are feasible, delivered on time, and meet product requirements. • Design System Management: Champion and manage our design system, ensuring consistency, efficiency, and scalability across all products.
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