Internova Travel Group

Manage and develop product portfolios, establish strategic partnerships, and drive growth and innovation in a global travel ecosystem. | 5+ years of product management experience, understanding of travel industry, experience with AI/ML, remote work experience preferred. | Overview At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour. We are seeking a Sr. Product Manager who can drive meaningful product outcomes within our global, corporate travel partnership ecosystem. Working asynchronously with cross-functional teams, the position is ideal for self-starters with an entrepreneurial mindset. This individual will be responsible for developing, managing, and optimizing a portfolio reliant on strategic alliances, supplier relationships, and technology partners. Driving growth, increasing product penetration, and market sensing across a variety of global markets is essential. Responsibilities The Senior Product Manager, as a core member of the product team will report to the Vice President, Product Management and play a pivotal role in managing and executing our go-to-market strategy relating to their assigned products, services, and partnerships. Understanding and communicating our company values, products and services, and value positions are central to the position. A deep knowledge of assigned product capabilities and integration opportunities are essential to achieve success in this position. Strategic Partnership Management: Identify, manage, evaluate, and establish high-value opportunities for assigned products across all types of travel suppliers, travel tech platforms, and ancillary service providers related to assigned products and services. Revenue Growth: Manage incremental revenue and margin opportunities through co-branded initiatives, joint ventures, and enhanced partner offerings. Ecosystem Management: Manage assigned global partners; monitor performance, compliance, and ROI. Innovation & Integration: Collaborate with Product, Technology, and Operations teams to co-create integrated travel solutions and seamless customer experiences. AI/ML: Identify AI/ML opportunities that align with product strategy, translating AI capabilities into user-friendly product features. Market Intelligence: Stay abreast of industry trends, competitive dynamics, and emerging technologies to identify product and service enhancements. Product Lifecycle: Own the product lifecycle and work cross-functionally with remote teams. Market Sensing: Discover and validate partner and client needs through research and data analysis, including maintaining a strong, trust-based relationship with global commercial teams, customers, and internal subject knowledge experts. Identify Pervasive Market Problems: Write clearly defined use cases, user stories, and arrange them into clearly understood themes and epics. Associate requirements to personas. Product Roadmaps: Develop and maintain product roadmaps, ensuring distribution to relevant teams and visibility into changes and adjustments as needed. Execution and market adoption for one or more AI products, building a long-term product vision, aligning with evolving products and business goals. Commercial Prioritization: Envision and identify features and functions based on user impact and alignment with core business objectives. Product Development Guidance: Manage sprint planning and participate in virtual standups with distributed teams. Influence partner roadmaps when co-developing products and services. Ensure every AI experience released to market is accurate, safe, and aligned with company values, including the ethical and legal use of data. Stakeholder Engagement: Must be comfortable presenting and demonstrating technology to stakeholders and clients. Qualifications 5+ years of product management experience. Strong understanding of the corporate travel industry desired, including Travel Management Company (TMC), Global Distribution System (GDS), travel technology companies, and travel related data firms. BA/BS degree from a four-year accredited college or university or equivalent experience. Pragmatic Marketing certifications or course completions a plus. Artificial Intelligence and Machine Learning exposure, training, and use is a plus. Previous remote product management experience preferred. Strong writer and clear communicator, with excellent adaptability to asynchronous communication. Tools: Teams, JIRA, Confluence, Agile PM platforms, Microsoft 365, SharePoint, Salesforce, and business intelligence systems are helpful. PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #Li-remote

Supporting and improving travel-related business processes through automation, documentation, and project participation. | 3+ years in travel operations or related experience, proficiency with GDS systems like Sabre or Amadeus, and strong organizational and communication skills. | Overview At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour. This role is responsible for supporting our corporate travel division. The analyst is directly involved in overseeing the quality of our PNR transactions, corporate end to end process, including automation developed for productivity and increased revenue. Altour is looking for a Business Process Analyst who will be directly involved in implementing and monitoring programs for efficient fulfillment and account change management. The analyst will be responsible for creating and maintaining documentation to ensure best practices are utilized. The specialist will facilitate and participate in projects that impact our organization as a whole. Projects may include working with the following tools and subject matter eperts: GDS Administation GDS Scripting Mid Office Tool Third Party Tool(s) This role reports to the Manager of Automation. Responsibilities BUSINESS PROCESS SERVICES Responsible for the management of User Support Service Desk, reviewing 2nd level service desk requests for business enhancement initiatives and evaluating requests for technician assignment to provide timely resolution to identified operational issues. Translate requests into requirements where enhancements have been defined and approved. Collaborate with the Operations leadership in researching agent productivity and process issues. Monitor GDS requirements and technical issues related to quality control systems, agent tools, and scripts. Utilize software, processes and procedures in a defined and consistent manner, documenting requirements, standards and change management. Participates in the delivery of initiatives generated through business analysis to drive projects relating to account change management, agent training and quality control standards. IMPLEMENTATION SERVICES Department sponsor participating in client and product implementations. Conducts and/or participates in client implementations or operational meetings providing an overview of quality control & reporting processes. QUALITY COLLABORATION Work with Education and Training team to ensure enhancements to GDS products/services and agent tools are being trained across the organization. Responsible for testing and providing feedback on automation/script programming across all GDS and systems. Maintains a favorable working relationship with all other company team members to foster and promote a cooperative working climate which will be conducive to improved employee morale, productivity, efficiency and effectiveness. Demonstrates an understanding of all Altour system requirements and processes to coordinate with internal areas as needed. Qualifications Competence with the technical environment, reservation products and procedures with an understanding of corporate travel industry standards. 3+ years travel operations and/or travel experience. Practical expertise in two of the following GDS’, Amadeus, Sabre, Travelport Plus/Galileo Sound critical thinking and organizational skills. Consistent accuracy in task. Ability to retain and recall information. Strong Teamwork and interpersonal skills, strong organizational skills required to handle multiple projects and priorities simultaneously. Excellent verbal and communication skills. Proficient in setting and managing internal and external customer expectations. PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #Li-remote

Manage and optimize NetSuite EPM systems, support users, and plan system improvements. | Extensive experience with Oracle/NetSuite EPM modules, full-cycle implementations, and technical configuration skills are required, which are not reflected in your background. | Overview Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries. Click here for more information about Internova Travel Group. Responsibilities JOB OVERVIEW: We are looking for a NetSuite EPM System Administrator with a strong functional and technical background to join our team. The ideal candidate is a system-savvy problem solver who thrives in a fast-paced environment. You have extensive knowledge of Oracle/NetSuite EPM systems and are a superb communicator who can translate business needs/requirements into actionable business solutions and be creative in how NetSuite's EPM features and functionality can be best applied to evolving business needs. You are an agile team player who enjoys working cross-functionally with different parts of the organization while having a solid foundational understanding of financial accounting and internal controls. The EPM System Administrator is responsible for financial systems' performance, functionality, and reliability. Responsible for system administration, process re-engineering, process improvement and implementation, upgrade and support, and configuring and implementing NetSuite EPM systems. RESPONSIBILITIES: Primary responsibilities for the EPM System Administrator relate to system ownership and administration, development and enhancement, support and training, and strategic planning for future needs and improvements. Specific responsibilities of this role encompass a wide range of critical functions that directly impact business operations and include: System Ownership and Administration • Serve as the lead functional and technical owner of all NetSuite EPM systems. • Manage system configurations, integrations, and performance optimization. • Ensure system reliability, data integrity, and security compliance. Development and Enhancement • Design and implement enhancements, customizations, and automation within NetSuite EPM. • Collaborate with cross-functional teams to gather requirements and deliver scalable solutions. • Support ongoing implementation efforts for new EPM modules and functionality. Support and Training • Provide Tier 1 and Tier 2 support to internal users across global business units. • Develop and deliver training materials and sessions for end users. • Maintain documentation for system processes, configurations, and best practices. Strategic Planning • Partner with business stakeholders to identify future needs and system improvements. • Stay current with NetSuite EPM product updates and industry trends. • Contribute to roadmap planning and system evolution strategies. Qualifications QUALIFICATIONS HERE: • Bachelor’s degree in Accounting or Technology or related field. • 6-8 yrs. experience in Business & Financial Systems analysis, design, and application support • 5 yrs. experience working with Oracle EPM Financial modules (Planning, Close Management and Consolidation) • Experience working and implementing/configuring Oracle PBCS or NetSuite NSPB, Close Management and Consolidation, and Account Reconciliation functionality is required. • Excellent functional knowledge working and configuring EPM applications. • Experience completing 2-3 full cycle Oracle/NetSuite EPM implementations, deep understanding of business processes and functionality within EPM, such consolidations, workforce and financial planning best practices, close management processes, and account reconciliations. • Strong technical knowledge of data management, integrations, metadata management, business rules, report creation, and Smart view setup and management, etc. • NetSuite certified implementation professional Certification is a plus. • Travel industry experience is a plus. PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy ##LI-remote

Manage full-cycle sales from prospecting to closing, focusing on solution selling to midmarket clients. | Requires 5+ years in B2B solution sales, with proven quota attainment and ability to engage C-suite stakeholders. | Overview At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour. Corporate travel and meetings management is undergoing a remarkable transformation. Technology and data are reshaping how organizations manage global travel spend. At ALTOUR, we’re leading this change by delivering a comprehensive platform of business travel solutions — including travel technology, fulfillment, consulting (data and analytics), and meetings management. As one of the largest and most innovative global travel management firms, we help companies design smarter travel programs and unlock cost efficiencies. About the Role We’re seeking a Business Development Manager to join our high-performing sales team. This is a hunter role focused on acquiring net-new midmarket customers (US-based with international presence, typically 500–5000 employees). You’ll own the full sales cycle — from prospecting and discovery to negotiation and close — with deal sizes ranging from $2M–$14M and an average deal cycle of 3–6 months. We are looking for top sales talent in Denver, Chicago, Houston, Austin, New York. Boston and other major US cities. If you thrive in a fast-paced environment, know how to build pipelines, and excel at solution selling, this is the role for you! Why Join ALTOUR? • Remote-first flexibility — work from anywhere in the U.S. • Competitive compensation: Above average base salary and competitve OTE. • Opportunity to sell innovative solutions in a growing market. • Collaborative, performance-driven culture with room for career growth. Responsibilities • Prospect & Build Pipeline: Identify and engage decision-makers within midmarket organizations using outbound strategies and leveraging inbound leads and partnerships • Full-Cycle Sales: Manage opportunities from initial discovery through proposal, RFP participation, negotiation, and close. • Solution Selling: Position one of many of ALTOUR’s suite of products (corporate travel management, meetings management, analytics, AI) as a strategic solution to customer pain points. • Value-Based Conversations: Articulate ROI and business outcomes to C-suite and senior stakeholders. • Collaborate Cross-Functionally: Partner with internal teams (operations, implementation, account management, meetings management) to deliver a seamless sales experience. • Forecast & Report: Maintain accurate pipeline and forecast via Salesforce. • Travel Occasionally: Attend client meetings and industry events as needed. Qualifications • 5 + years of B2B solution sales experience, ideally selling SaaS or professional services to SME/midmarket organizations. • Bachelors' degree in business or related field. • Proven track record of quota attainment and closing net-new business. • Strong understanding of consultative and solution selling methodologies. • Excellent communication and presentation skills; comfortable engaging C-suite stakeholders. • Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. • Familiarity with travel and expense solutions is a plus. • Ability to travel as required. PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #Li-remote

The role involves creating and maintaining Amadeus driven technology to support multiple servicing platforms within Altour corporate travel. The objective is to provide creative solutions that enhance productivity related to agent workflow processes and operational quality assurance. | Candidates should have experience with Amadeus Smart Scripts and Smart Flows, along with a solid understanding of corporate travel industry standards. Strong technical skills and the ability to work independently while managing multiple projects are essential. | Overview At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour. Responsibilities This role is responsible for creating and maintaining Amadeus driven technology (Smart Flows, Smart Script, Quality Monitor and Concur Compleat) to support multiple servicing platforms within Altour corporate travel. The objective of this role is to support our corporate travel division with creative solutions that increase productivity related to the agent workflow process, end-to-end automation, client services and operational quality assurance. This position reports to the Manager of Automation Development with a high level of communication between departments. Smart Flow and Smart Script Creation and Management Develop effective and efficient automation to provide agents an end-to-end booking solution Weekly script updates which include thorough QA testing of all key scripts Create and maintain documentation Assist in analysis, UAT support, and postproduction support as needed Provide recommendations for optimization of existing automation features, operational processes and capabilities where applicable to promote standardization and efficiency. Recommend new solutions and processes needed to meet team, client, reporting & operational goals. Product Management Work with stakeholders to identify the business needs. Determine the best approach for delivery. Communicate regularly and effectively on the status of all current projects. Respond proactively and in a timely manner, in adherence to department service levels to service requests, project updates and agreed upon requests for information. Conduct and/or participate in meetings to provide an overview of systems and integration processes and technology as needed including the preparation of documentation as required. Providing administrative and technical assistance to training team/operations. Qualifications Industry Experience Experience creating Amadeus Smart Scripts, Amadeus Smart Flows, and use of Amadeus Quality Monitor tools Background successfully integrate Smart Scripts with APIs or Databases. Proficiency in deployment of solutions to agents Substantial skills and proven working knowledge of Amadeus with an understanding of corporate travel industry standards Technical Skills Experience and understanding of version control concepts and practical application of systems Knowledge of the entire Microsoft Office suite of products 3 or more years of Amadeus Automation development Experience using Concur Compleat Bachelor’s degree or equivalent experience Soft Skills Strong teamwork and interpersonal skills Excellent verbal and communication skills. Strong organizational skills required to handle multiple projects and priorities simultaneously Must be able to work independently and complete deliverables on time and with the highest level of quality Strong critical thinking skills PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #Li-remote

Manage and grow corporate travel accounts, lead a sales team, develop strategic business relationships, and achieve sales targets. | 8+ years in business travel sales, experience with midmarket customers, strong communication skills, proficiency in sales software, and willingness to travel. | Overview At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour. Responsibilities Responsible for closing and contracting corporate travel accounts using effective sales and marketing techniques and coordination of available resources. Manage a small team of Sales Reps while maintaining personal quota achievement. Increase company revenues by means of new client acquisition Manage a team of sales representatives to ensure they are achieving sales objectives while achieving personal annual sales targets Development of targeted strategic business relationships at senior level with lead generation partners on a long-term basis over an extended sales cycle Works with VP Partnerships to target new liquidity partners (GPOs etc) Utilizes and adheres to the sales process as outlined by sales management Create plans for acquisition of new midmarket business opportunities Ensure thorough discovery is completed for all identified opportunities Ensures profitability targets are maintained Establishes and maintains relationships with key prospect and existing client decision makers at all levels within the client organization, including introduction of Altour senior management to the customer Qualifications 8+ years business travel sales experience Experience in closing and implementing midmarket sized customers ($500K-$5M TTV)) Effective communication skills, oral, written and presentation Proficient in business software applications – Outreach, Salesforce, Microsoft Office Thorough knowledge of business travel management and supplier landscape Deep knowledge of travel industry technology Ability and willingness to travel within North America College degree preferred PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #Li-remote

The Travel Support Specialist handles daily inquiries from advisors, providing assistance in resolving support-related queries and offering ticketing support. This includes managing domestic and complex international air reservations to ensure seamless travel solutions. | Candidates should have experience with multiple GDS platforms, with a minimum of 5 years in a primary GDS and 2 years in a secondary GDS. A deep knowledge of GDS formats, air ticketing, and the international reservation process is essential. | Overview Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel agencies. More than 1,500 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC’s combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients. Responsibilities The Travel Support Specialist is responsible for handling daily inquiries from advisors, providing assistance in resolving support-related queries, and offering ticketing support. This includes managing domestic and complex international air reservations to ensure seamless travel solutions. Responsible for supporting questions on navigating the GDS, formats, Profiles, CSL, Advisor Portal & Intranet. Provide overall customer service and support. Research and troubleshoot all service desk questions. Working in a Service Desk environment, action or reassign ticket queries. Responsible for handling calls, emails, and remote desktop share to facilitate from point of contact to resolution. Provide timely response within the SLA. (Service Level Agreement) 60 min. Escalate complex problems to higher level of expertise and work with internal teams and departments within the organization and vendor. Facilitate rejected ARC (Airline Reporting Corporation) errors from daily queue list (if applicable) Guide and or assist Advisors with ticketing, including new sales, exchanges and GDS profiles. Serve as back up to Advisor Support Coverage desk. (Position supports Corporate/Leisure Independent Contractors when they are out of the office. Support Paid Services on an ad hoc basis. Qualifications Experience with multiple GDS platforms, Sabre and Travelport+ experience preferred. Proficient in primary GDS with minimum of 5 years’ experience; Travelport+ or Galileo preferred Proficient in secondary GDS with minimum of 2 years’ experience. Deep knowledge of GDS formats, air ticketing, hotel, cars, and non-arc invoicing. Knowledge of international reservation process Travel agent experience preferred Ability to handle difficult situations with little or no guidance, knows when to escalate to a leader. Good understanding of key GTC initiatives and employs good communication skills. Client Base knowledge a plus. Flexible hours PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #LI-Remote

Provide customer support for online booking tools and corporate travel software. Monitor Help Desk calls and emails, implement new accounts, and present trainings and demonstrations. | 1-3 years of experience with Concur Travel corporate online booking software is preferred. Exceptional customer service skills and strong business communication skills are required. | Overview Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel agencies. More than 1,500 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC’s combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients. Responsibilities Provide customer support for the online booking tools and other corporate travel software offered by Global Travel Collection. This role faces both internally, with our advisors, and externally, with our corporate clients. A successful candidate would have great customer service skills, have a working knowledge of online booking tools, and the desire/ability to solve problems daily. Provides support of corporate online booking tools, such as Concur, Emburse, and Deem (and any new OBTs) to meet client needs. Monitor the Help Desk calls and emails. This includes picking up tasks, completing them, and communicating their completion as needed. Implement new accounts by following established implementation process. Present trainings and demonstrations in a professional manner. Other duties as assigned. Qualifications 1-3 years’ experience with Concur Travel corporate online booking software preferred, with the ability to learn other tools such as Emburse and Deem Bachelor's degree or equivalent experience preferred. Previous travel agency experience preferred. Working knowledge of GDS systems. (Sabre knowledge preferred) Exceptional customer service skills required along with strong business communication skills (both oral and written). Excellent presentation skills with the ability to conduct training in both virtual and in-person environments if needed. Detail-oriented while coordinating and managing multiple projects simultaneously. PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #LI-Remote

Lead and scale global partnerships in corporate travel, negotiate contracts, manage partner portfolio, and build a high-performing team. | 10+ years in strategic partnerships/business development in corporate travel, strong negotiation and leadership skills, and a relevant bachelor's degree (MBA preferred). | Description: • Lead and scale ALTOUR's global partnership ecosystem in the corporate travel space • Identify, evaluate, and establish high-value partnerships across airlines, hotels, ground transportation, travel tech platforms, and ancillary service providers • Drive incremental revenue and margin through co-branded initiatives, joint ventures, and enhanced partner offerings • Lead high-stakes negotiations, structure commercial terms, and manage contracts • Build and manage a diversified portfolio of global partners; monitor performance, compliance, and ROI • Collaborate with Product, Technology, and Operations to co-create integrated travel solutions and seamless customer experiences • Build and lead a high-performing partnerships team; mentor talent and foster a collaborative culture • Provide market intelligence on industry trends, competitive dynamics, and emerging technologies • Act as a key liaison with internal stakeholders and C-level executives to align partnership strategies with broader business goals Requirements: • 10+ years of experience in strategic partnerships, business development, or supplier relations, preferably within the corporate travel, hospitality, or travel tech industry • Proven track record of sourcing, negotiating, and managing high-value partnerships that drive commercial outcomes • Strong network within the global travel ecosystem (e.g., TMCs, GDSs, suppliers, aggregators, fintech, or expense platforms) • Executive presence with outstanding communication, negotiation, and relationship management skills • Analytical mindset with strong financial acumen and a data-driven approach to decision-making • Experience in cross-functional leadership and managing global or distributed teams • Bachelor's degree in business, Marketing, or a related field; MBA preferred Benefits: • choice of two medical plans • two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance • discounted auto, home, & renters insurance • potential eligibility for incentive, commission, bonus, or discretionary bonus program

Lead and grow the global hotel content portfolio through sourcing, negotiation, team leadership, and cross-functional collaboration to drive adoption and business growth. | 10+ years in corporate travel consulting or hotel sourcing, experience with Vindow or similar platforms, strategic sourcing and negotiation skills, leadership and client engagement capabilities, and analytical mindset. | Description: • The Senior Director, Hotel Content Sourcing & Adoption, is a strategic leader responsible for driving the growth, optimization, and adoption of ALTOUR’s global hotel content portfolio • Source and curate premium and corporate hotel content aligning with client needs and supplier partnerships • Lead initiatives expanding preferred content, enhance rate competitiveness, and drive utilization across distribution channels • Partner with Sales, Account Management, Service Delivery, Marketing, and Supplier Relations to position and drive adoption • Track program performance, lead adoption strategies domestically and internationally, and champion innovation in hotel sourcing and content management • Design and execute strategic hotel sourcing and negotiation plans; utilize Vindow for sourcing and analytics • Increase hotel attach rates via reporting, training, communications, and incentive programs • Promote Internova’s global preferred hotel program and collaborate on go-to-market strategies • Lead a team of consultants, analysts, and sourcing professionals; build infrastructure, playbooks, and tools • Drive growth of Internova’s Business Travel Consultancy offering and monitor competitive landscape Requirements: • 10+ years of experience in corporate travel consulting, hotel sourcing, or travel procurement • Proven track record in strategic sourcing, supplier negotiations, and hotel program design • Familiarity and hands-on experience with Vindow or similar hotel sourcing platforms • Demonstrated success in scaling consulting offerings and managing P&L impact • Strong leadership, client engagement, and cross-functional collaboration skills • Analytical mindset with the ability to convert data into actionable insights Benefits: • Our benefit offerings include choice of two medical plans and two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • Discounted pet insurance and auto, home, & renters insurance