Henry Ford Health System

Manage and oversee research or quality improvement projects from start to finish, collaborating with leadership and team members. | Requires a bachelor's degree with 5+ years of experience, including research experience, and strong interpersonal skills; certifications like CAP-M or PMI are preferred. | GENERAL SUMMARY: • This full-time position will work under the Center's hybrid model (3 days required in the office, and 2 days working from home). • Experience working in a team oriented environment and comfortable working with cross-functional teams is required. • Strong customer service, critical thinking, and interpersonal skills required • This position will be required to manage significant and key aspects of one or more moderate sized research and/or QI projects from start-up to closeout, and any other ongoing project management tasks related to assigned research and/or QI project. • Work closely on one or more moderately complex projects/assignments in collaboration with leadership including the Principal Investigator, Senior Bioscientific Staff, and/or Director or Vice President. • Manage significant and key aspects of one or more small to moderate research projects from start-up to closeout, or ongoing research functions. • Oversee day-to-day operations of team members working on assigned studies and projects. EDUCATION/EXPERIENCE REQUIRED: • Bachelor's degree in a related field and five (5) years of relevant experience, including at least two (2) years of research experience; experience leading cross functional teams or a small to moderate sized project. • OR • Master's degree in a related field and six (6) months of research experience. • Experience working in a team orientated environment and comfortable working with cross-functional teams required. • Strong customer service, critical thinking and interpersonal skills required. • Proficiency with Microsoft Office and a general knowledge of medical terminology preferred. • CERTIFICATIONS/LICENSURES REQUIRED: CAP-M or PMI Project Management Professional certification or similar preferred. Society of Clinical Research Associates or Association of Clinical Research Professionals certification preferred.

Serve as a liaison between medical staff and behavioral health providers, providing care coordination and monitoring services for patients and families. | Requires a bachelor's degree in social or health sciences and two years of related care management experience, with skills in communication, organization, and teamwork. | GENERAL SUMMARY: Various Locations : Detroit Northwestern High School- Detroit Michigan University Prep Art & Design-Detroit Michigan • Van Dyke Lincoln High School- Warren, Michigan • The Care Manager serves as a member of the integrated, multidisciplinary care team for the Pediatrics School-Based and Community Health Program. • Functions as a liaison between the medical staff and the primary behavioral health provider to provide, plan, evaluate and monitor services from a variety of resources on behalf of and in collaboration with patients and/or their families. • Assists with connecting patients and/or their families to needed resources and provides ongoing care management of recommended programs/services. • Provides initial monitoring of care, focusing on whether the patients/families have been connected with the referral services. • Monitors the processes and outcomes with regular follow-up. EDUCATION/EXPERIENCE REQUIRED: • Bachelor's degree in Social Work, Community Health, Healthcare Services, Child & Family Services, Criminal Justice, Public Health, Psychology, Sociology, or Youth and Community Development. • Two (2) years of related experience in case/care management, including social services and intakes. • Ability to take a basic history including presenting symptoms, background information, etc. • Ability to co-facilitate groups with other providers. • Good verbal and written communication skills. • Good organizational skills including ability to prioritize, multi-task and meet deadlines. • Good interpersonal skills, including ability to develop and maintain trusting relationships, and work effectively with program staff and personnel from other agencies/partners. • Ability to convey social work practice, knowledge, goals, and values consistent with the Professional Code of Ethics. • Ability to be flexible with work schedule. • Ability to travel locally to visit service providers, SBCHP sites and patient's home or identified meeting site. Preferred skills • Bachelor's degree in: Social Work, Community Health, Healthcare Services, Child & Family Services, Criminal Justice, Public Health, Psychology, Sociology, or Youth & Community Development. • Two years' experience case/care management, working with youth, adolescents, and young adults, on a multidisciplinary/integrated team; either in an urban school environment, outpatient behavioral health and/or primary care, or a community youth agency with high-risk clients/families. • Skill set to work well as part of an integrated team, with excellent organization/written skills, including ability to develop and maintain trusting relationships, and work effectively with program staff and personnel from other agencies/partners. • Perform a wide variety of professional behavioral/social health services; to effectively communicate with patients, families, and other personnel. • Experience coordinating new programs and co-facilitating educational/prevention groups with school age students.

Supervise ambulatory business operations to ensure service quality and operational efficiency. | Requires proficiency in Epic EHR, Microsoft Office, and experience in healthcare or related fields, with an associate degree or equivalent. | GENERAL SUMMARY: Responsible for the supervision of the Ambulatory Business Operations offices and ensures optimal functioning in the areas of customer service excellence and operational quality and efficiency. Areas of focus and responsibility include service excellence, reception environment, registration, scheduling, insurance verification and referral authorization, payment collection, daily cash management, data-driven management, and computer and telephone systems. Schedules employees and ensures appropriate staff coverage for clinic volume. May have oversight of multiple locations. Assists Manager with the implementation of organizational initiatives. EDUCATION/EXPERIENCE REQUIRED: • Associates Degree in related field or 60 college credits. • Proficient in all aspects of World Class Service Excellence: AIDET, Service Recovery (HEART), Chief First Impression Officer. • Proficient with Epic EHR system. • Proficient in Microsoft Office Applications. • Demonstrated ability to work with detailed information.

Assist with operational functions in a healthcare clinic setting, focusing on customer service, scheduling, insurance verification, and data management. | High school diploma or equivalent, 1-2 years of experience in a business office environment, proficiency in Microsoft Office, strong organizational skills, and ability to work with diverse populations. | Under minimal supervision, coordinates the Business Operations office for an HFMG clinic. Assists with optimal functioning in the areas of customer service excellence and operational quality and efficiency. Areas of focus and responsibility include: service excellence, reception environment, registration, scheduling, insurance verification and referral authorization, payment collection, daily cash management, data-driven management, and computer and telephone systems. May assist Supervisor with scheduling employees. May coordinate more than one location. Performs the duties of a Lead Clinic Service Representative as assigned. EDUCATION/EXPERIENCE REQUIRED: • High school diploma or equivalent. • A minimum of one (1) to two (2) years' experience in a business office environment. • Proficient in Microsoft Office Applications. • Ability to work with detailed information. • Ability to work effectively with populations of diverse backgrounds and ages. • Dependable and punctual. • Strong organizational skills and ability to multi-task.

Lead and manage the development and execution of emergency management and business continuity programs within a healthcare organization. | Requires extensive experience in healthcare emergency management, leadership skills, and relevant certifications, which are not present in your profile. | General Summary: The Director of Business Continuity and Emergency Management is responsible for leading the development, implementation, and sustainment of the Henry Ford Health's Emergency Management and Business Continuity Program in alignment with the organization's strategic vision. The Director has a matrixed reporting structure to the Chief Quality Officer and Medical Director, System Emergency Management. This role ensures compliance with federal, state, and local regulations, accreditation standards, and the adoption of best practices. The Director develops and manages policies and programs to prepare the organization for significant disruptions while ensuring consistent and effective responses to critical events across the enterprise. As a subject matter expert, the Director oversees emergency preparedness, operational continuity, resilience through mitigation, incident response, and recovery efforts for Henry Ford Health. Principle Duties and Responsibilities: Essential Functions: • Lead the development, implementation, and execution of operational business • continuity and emergency preparedness programs. • Collaborate with leadership to set strategic direction and integrate emergency management efforts across the organization. • Liaise with business units and service lines to align resilience strategy with organizational initiatives. • Oversee strategic education and training initiatives for senior leaders, providers and • frontline staff in incident management principles and identified top hazards. • Design and implement system-wide tabletop, functional and full-scale exercises. • Maintain emergency response technology, including the Mass Notification System and Electronic Incident Management and Business Continuity tools. • May serve as a subject matter expert; chair or hold voting board positions on internal and external committees and workgroups at the regional, state or federal level. • Ensure compliance with regulatory standards such as CMS and Joint Commission accreditation requirements. • Research and recommend best practices for emergency preparedness and response. • Establish and maintain communications with leaders, physicians, and key stakeholders across the organization. • Lead the organization's crisis response and recovery efforts with emotional intelligence and executive influence. • Delegate tasks to team members as appropriate. • Prepare concise and effective written and oral communications for varied audiences. Program Management: • Oversee the program framework, including hazard vulnerability analysis, training, exercises, and Emergency Operations Plan updates. • Ensure governance of emergency preparedness programs aligns with organizational goals. • Facilitate senior leadership involvement and support of the program through participation, training, exercise and demonstrated benefits. • Build relationships with clinical and non-clinical stakeholders to ensure engagement in preparedness efforts. • Facilitate the development of a Hazardous Materials/CBRNE Decontamination program and related teams to meet OSHA guidance. Personnel Management: • Lead a high performing team (15+ FTE's) including day-to-day guidance, ongoing positive reinforcement, and constructive feedback. • Monitor performance and manage team growth opportunities. Project Management: • Oversee the implementation of the Incident Command System (ICS), National Incident Management System (NIMS) and Business Resiliency Initiatives. • Collaborate with enterprise senior leadership, Chief Quality Officer and Emergency Management Medical Director to set strategic direction for emergency preparedness and resilience initiatives. • Develop an annual program calendar and track progress on goals. • Develop an Enterprise Emergency Operations Plan including support and functional annexes to ensure compliance with CMS and Joint Commission standards. • Develop business continuity and resilience strategies, including business impact analysis. Coordinate with Information Technology to match operational downtime planning initiatives in partnership with IT downtime related activities. • Maintain emergency contact information and the Enterprise Mass Notification System. • Conduct regular communications related drills and exercises, ensuring resilient communications systems are in place. Drills/Training: • Develop and manage annual training and exercise plans, coordinating tabletop, functional, and full-scale exercises. • Document lessons learned and implement improvements based on after-action reports • Organize Safety & Emergency Preparedness Week and other training events to enhance staff knowledge. Financial Management: • Oversee program budgeting, capital requests, and inventory management related to emergency preparedness. • Identify and manage grant opportunities for emergency preparedness initiatives. External Liaison: • Represent Henry Ford Health in external groups and regional planning committees, including Healthcare Coalitions and Local Emergency Planning Committees. Liaise with local, regional, and private-sector agencies for the facilitation of relationship building. Skills, Abilities, and Competencies: • Strong leadership, project management, and communication skills. • Experience in emergency preparedness, particularly within healthcare settings. • Proficiency in Microsoft Office and emergency preparedness planning software. Education/Experience Required: • Master's degree in healthcare administration, emergency management, public safety, or a related field from an accredited institution. • 7-10+ years of progressively responsible experience in business continuity, emergency management, public safety or healthcare operations. • Valid Michigan Driver's License. Preferred Qualifications: • Board certifications (e.g., PEM, CHEP, CHSP, CBCP, or other recognized designations). • Experience in leadership roles (e.g., Emergency Manager, Safety Officer, Business Continuity Manager) in a large healthcare organization. • Experience working in an academic medical setting to implement regulatory and accreditation requirements in a timely manner. • Strong leadership skills in staff recruitment, training, and motivation, with a focus on fostering a service-oriented environment. • Active licensure (e.g., RN, EMT-P, or similar) in the State of Michigan. • Current or former military, public safety, disaster or Incident Management Team experience.

Assist physicians with clinical tasks, prepare patients, and manage medical records in a cardiology setting. | High school diploma or equivalent, clinical medical assisting experience or certification, and basic computer skills. | Medical Assistant - Cardiology $2,000.00 Sign-on Bonus Full-Time Benefit Eligible Shift: Full Time - 40 Hours - Day Shift, Monday - Friday 8AM-5:30PM Location: Premier Cardio Specialists Dearborn - 20200 W. Outer Dr. Dearborn MI 48124 Department Information: Founded in 1915, the Henry Ford Medical Group (HFMG) has established itself as one of the premier group practices in the nation. The 2,600+-member group of physicians, advanced practice providers and researchers fosters innovation and advancement in patient care, education and research while encouraging improvements in technology and patient care processes. Throughout its history, the HFMG has attracted physicians and researchers who are driven to discover and deliver new and better solutions to the most complex health challenges. They have global improvements to care in areas ranging from neuroscience and cancer to transplant and heart disease. Henry Ford Heart & Vascular | Henry Ford Health - Detroit, MI GENERAL SUMMARY: Under direct supervision of the provider and nursing leadership, the Medical Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients. These duties may include but are not limited to the greeting and escorting of patients to the exam room, obtaining medical histories, the measurement and recording of vital signs, preparing patients for an examination/procedure, and assisting the provider during the examination/procedure. Responsibilities: • Greet and assist patients upon arrival • Obtain and record patient medical histories and vital signs • Prepare patients for examinations and assist physicians during exams • Administer medications and injections as directed by a physician • Perform basic lab tests and collect/prep lab specimens • Schedule patient appointments and manage medical records • Answer phones, respond to inquiries, and handle patient correspondence • Maintain cleanliness and sterilization of medical instruments and exam rooms • Provide patient education and instructions on medical procedures or care • Assist in minor surgical procedures and wound care • Manage inventory and order medical supplies as needed • Ensure compliance with healthcare regulations and maintain patient confidentiality EDUCATION/EXPERIENCE REQUIRED: • High school diploma or G.E.D. equivalent. • Basic computer knowledge and keyboarding skills preferred. • Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred. • Ability to problem-solve preferred. • Possess effective interpersonal and communication skills preferred. • EPIC (Electronic Medical Record) experience preferred. Additional Requirements: • Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum). • OR Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years. • OR Current Professionally Recognized Medical Assistant Certification with a minimum of five (5) years of experience in clinical medical assisting. • OR Licensed Practical Nurse (LPN). • OR Licensed Paramedic/Emergency Medical Technician (EMT) with at least one-year clinical experience in clinical medical setting within the past five (5) years. • OR Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years. CERTIFICATIONS/LICENSURES REQUIRED: • Current BLS-C upon hire or successful completion by end of orientation.

Assist with patient examinations, perform clinical duties, and manage basic clerical tasks under supervision. | High school diploma or equivalent and 1 year of applicable experience, with certifications in BLS and Medical Assistant obtained within 3 months. | GENERAL SUMMARY Department: Endocrinology Schedule: Full-time days: Monday - Friday Location: Novi, MI but will also work in Southfield, MI for coverage $2,000 Sign On Bonus • Assist with the examination and treatment of patients under the direction of a physician. • Assist with treatments ordered by physician as supervised by physician or registered nurse. • Perform select clinical duties. - Interview patients, measure vital signs, and record information on patients' charts. Prepare treatment rooms for examination of patients. • Perform basic clerical duties including answering the phone, maintaining records, and filing. • Perform basic materials management functions to include ordering and stocking of supplies • List all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider. • Transcribe patient orders including, but not limited to, laboratory tests, radiology tests and medications. CERTIFICATION/LICENCES REQUIRED • BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association OR American Red Cross accepted • Medical Assistant obtained within 3 Months (90 days) of hire date or job transfer date required. Any issuing authority accepted EDUCATION/EXPERIENCE REQUIRED • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required

Assist with patient examinations, perform clinical duties, and handle clerical tasks under physician supervision. | High school diploma or 1 year of applicable experience, with certifications in BLS and Medical Assistant obtained within specified timeframes. | GENERAL SUMMARY Department: Family Medicine Schedule: Full-time days: Monday - Friday Location: Warren, MI Float between front desk and medical assistant duties* • Assist with the examination and treatment of patients under the direction of a physician. • Assist with treatments ordered by physician as supervised by physician or registered nurse. • Perform select clinical duties. - Interview patients, measure vital signs, and record information on patients' charts. Prepare treatment rooms for examination of patients. • Perform basic clerical duties including answering the phone, maintaining records, and filing. • Perform basic materials management functions to include ordering and stocking of supplies • List all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider. • Transcribe patient orders including, but not limited to, laboratory tests, radiology tests and medications. CERTIFICATION/LICENCES REQUIRED • BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association OR American Red Cross accepted • Medical Assistant obtained within 3 Months (90 days) of hire date or job transfer date required. Any issuing authority accepted EDUCATION/EXPERIENCE REQUIRED • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required

Lead and coordinate shift operations, oversee staff activities, and manage clinical supplies in a physician practice setting. | High school diploma or equivalent and 1 year of applicable experience, with certifications in BLS and Medical Assistant within specified timeframes. | Leads assigned staff in performing activities or tasks in support of physician practice operations. Responsibilities: • Leads or coordinates shift operations of assigned activities, resources, and/or associates. • Serves as a technical or functional resource and performs similar duties with staff. • Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures. • Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance. • Inventories clinical supplies and places supply orders to maintain desired levels. Receives and organizes the handling of medication samples. CERTIFICATION/LICENCES REQUIRED • BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association OR American Red Cross accepted • Medical Assistant obtained within 3 Months (90 days) of hire date or job transfer date required. Any issuing authority accepted EDUCATION/EXPERIENCE REQUIRED • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required

Oversee staffing, budgeting, compliance, and quality control in a healthcare setting. | Requires 5+ years of applicable experience with at least 2 years in leadership, and relevant education or equivalent experience. | Responsibilities: • Develops goals, plans and standards consistent with clinical, administrative, legal and ethical requirements/objectives of the organization. • Plans, organizes and directs all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives. • Prepares operational and departmental budgets and ensures compliance with allocated funding. • Coordinates and directs internal/external audits. • Directs and evaluates practice activities to achieve performance and quality control objectives. Education/Experience: • The ideal candidate will have strong communication skills, the ability to pivot quickly within a fast-paced environment. • This leader will need to have a presence at the various clinics across the Metro Detroit area. • High School diploma equivalency with 5 years of applicable cumulative job specific experience required with 2 of those years being in leadership/management. Or • Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required with 2 of those years being in leadership/management.

Manage complex HR technology projects, ensure data integrity, and provide technical guidance on HR systems and analytics. | Requires 4-6 years supporting HRIS applications, proficiency in SQL, and experience with PeopleSoft HRMS, which are not demonstrated in your resume. | DESCRIPTION: Under the direction of the Director of the department and with high degree of autonomy, the e HR Consultant will work independently or as a Project leader to manage work of a medium to complex nature. The e-HR consultant will plan, organize and coordinate project task completions with individuals and teams of professionals at other levels, as well as to specialized functional resources, and outside contractors while developing solutions for business opportunities/ challenges. Will team up with experts from other disciplines inside and outside HFHS. Focus will be on providing expert technical consultative guidance to HR leadership in the implementation, enhancements and recommending modifications for Human Resources Technology Systems. Work effectively with other members of team and promote a healthy high performing work environment. PRINCIPLE DUTIES AND RESPONSIBILITIES: • Work independently to manage complex projects involving coordination of multiple participants and teams. Maintain a high level of responsibility for completion of HCM projects with strategic implications. • Focus will be on providing expert consultative guidance on HR Data Management to peers and system users. The eHR senior consultant will focus on assuring the integrity of HR System data (employee and system tables) and the effective utilization of the HR System • Make presentations on key initiatives; provide updates on work plans and implementation activities and results. Utilize consulting and project management methodologies in working with business customers and in executing projects. • Analyze and recommend best practice business process/ data models to integrate HR data with self-service applications. • Lead HR technology to next level for web based Self Service applications • Works directly with external customers/Vendors to implement new or enhanced technology (e.g., interfaces, outsourced vendor arrangements, system integration) and manages service and support • Recommend software upgrades for customers' existing programs and systems • Ensure that a program continues to function normally through software maintenance and testing. • Document every aspect of an application or system as a reference for future maintenance and upgrades • Provide exceptional customer service to all customers in anticipating needs of application functionality, resolving problems, and related issues. Perform thorough documentation of programs, businesses process flows and systems. • Assess organizational needs for HR institutional reporting and develop web based data analytics for predictive modeling using HR information. Design, develop and deliver comprehensive workforce analytics, System usage and HR Dashboard solutions. • Work in collaboration with Financial Information System and Supply Chain System counterparts to develop efficient and innovative solutions to deliver managerial reports/information to business unit managers and senior leadership. • Troubleshoot any design failure and determine resolutions for applications that you support. • Run ad hoc reports to support customer's operational needs. Understand and anticipate customer needs to provide data with business insights and variations. • Ability to analyze and recommend solutions for integrations of other ancillary systems like Time entry, Learning, Performance Management and Scheduling systems • Continually strive to be knowledgeable of HFHS HR strategies to anticipate Application functional needs and fully utilize the capabilities of the PeopleSoft HRMS, and related applications. • Use the service request database to manage all assigned cases with adequate and up to date details on progress and status of completion. • Serve as a backup resource to other teammates, as identified on an ongoing basis. • Maintain professional growth and development through seminars, workshops and other learning opportunities. Develop expertise on understanding technical aspects of PeopleSoft to have increased understanding of system design and integration with other facets of PeopleSoft HRMS. • Perform other related duties as assigned or requested. EDUCATION/EXPERIENCE REQUIRED: • Bachelor's degree in human resources, Computer Science, or Qualitative systems. • Degree course with electives in Database Management Systems, Software Engineering, Software Design and Quality, preferred. • Four to six (4-6) years of experience in Information Systems department supporting applications. • Two to three (2-3) years of HRIS/business consulting with experience in Peoplesoft HR, Base Benefits, benefits administration is Required • 4-6 years of experience in SQL is required • Strong interpersonal and analytical skills. • Strong leadership skills to encourage team participation and successful outcomes. • Expertise in designing and utilizing spreadsheets, database applications such as MS Access. • Excellent writing skills as needed for procedural documentation and user communication. CERTIFICATIONS/LICENSURES REQUIRED: • Project Management certification will be an added advantage, preferred. Certified or have specialized training in PeopleSoft HRMS/Information Technology, preferred. #LI-VD1

Lead complex healthcare projects and programs, manage cross-functional teams, and ensure strategic goals are met. | Requires 5+ years in healthcare project management, experience with technology implementation, and proficiency in data analysis and Agile practices. | GENERAL SUMMARY: Reporting to the Director of Operational Excellence for Henry Ford Hospital, the Program Manager will lead various business and system related projects of a highly complex nature for the organization. Programs may include a group of related projects, based on the size and strategic alignment. The program manager will support departments in achievement of their strategic goals by assisting in the timely and cost-effective delivery of all projects with a professional, motivated, and customer-focused manner. PRINCIPLE DUTIES AND RESPONSIBILITIES: • Uses skills in ideation, facilitation, strategic planning, and relationship management to bring together multiple teams in the organization and create the overall vision, strategy alignment, scope, roadmap, business case, and cohesive plan for executing the assigned program. • Maintains program metrics, milestone charts, roadmap, schedule, and reporting on project health and progress against goals. • Manages the program team, supporting technical teams, and vendor teams, as applicable. • Develops program success KPIs, ensures program-level value is being realized, and leverages reporting mechanisms to monitor performance. • Manages timing, quality, and financial results of programs from start to finish, to meet customer needs and ensure winning performance of the product and the services provided. • Primary point of communication with strong cross-functional stakeholder management skills for business and IT partners for the assigned program; maintaining strong partnerships and ensuring timely and accurate communication of program updates. • Leverages program documentation and action-oriented behavior to navigate ambiguity and seek clarity as priorities change. • Manages risks, issues within the program, and escalates to senior leadership as required. • Promotes individual professional growth and development; serves as mentor and resource to less experienced project managers. • Leverages creative, "out-of-the-box" thinking to develop original solutions to overcome roadblocks and meet or exceed project requirements and expectations. • Manages post implementation support and provide post implementation project review. • Support procurement processing of RFPs, Vendor Contracting, Purchase Orders, and other contract-related artifacts. • Leads Agile processes and ceremonies, including stand up meetings, backlog grooming, retrospectives, and story mapping. • Acts as a subject matter expert providing project management methodology consulting to program team members. • Manages the program budget, including the review of financial reports, invoices, trends, and forecasts. • Other duties as assigned. EDUCATION/EXPERIENCE REQUIRED: • Bachelor's degree in Business Administration, Project Management, Information Technology, Computer Science, Healthcare Administration, or related field required. • Five (5) years of experience in healthcare delivery, project management, and running large projects of a complex nature required. • Two (2) years of experience in technology related areas, including application development or new product implementation required. • Two (2) years of experience using data to drive business decisions preferred. • Experience with agile delivery methodologies (i.e., Scrum, Scrum at Scale) preferred. • Effective oral and written communication and interpersonal skills. • Strong presentation skills. • Must be able to work autonomously with strong task management skills. Work Schedule • Standard day shift: Monday-Friday, 8:00 AM-4:00 PM or 9:00 AM-5:00 PM. • Primarily on-site role; candidates should expect to work in-person 4 days per week, with 1 day per week remote. Desired Skills & Experience • Experience in healthcare project or program management, especially in hospital operations or care delivery transformation. • Ability to engage diverse stakeholders and build consensus across teams. • Proficiency in basic data analysis (Excel, Tableau, or similar); ability to interpret throughput metrics and operational trends. • Strong skills in root cause analysis, workflow/process mapping, and solution design. • Interest in or experience with academic research or publication is highly desirable. Preferred Training & Background • Project Management: PMP or other formal PM training. • Quality & Process Improvement: IHI courses or Lean Six Sigma training • Data Analysis: Experience with hospital performance metrics; familiarity with data visualization or reporting tools. • Academic/Research Background (preferred): Experience supporting or co-authoring research publications or conference abstracts.

Provide comprehensive diabetes education and support to patients, develop individualized care plans, and collaborate with healthcare teams. | Requires a bachelor's in nursing or dietetics, 2+ years of clinical experience, and certification as a Diabetes Care and Education Specialist, which you do not possess. | This position will require in person work at various locations throughout the Detroit metro and surrounding areas, as well as some non business hour availability to accommodate patients during evenings or weekends. GENERAL SUMMARY: The Diabetes Care Connection Service within Population Health Management provides an array of comprehensive interventions that are designed to optimize health outcomes for patients with diabetes. The Diabetes Care and Education Specialist (DCES) for Population Health is an integral and autonomous member of the patient-centered care team that participates in the development and implementation of innovations in care delivery by providing collaborative, comprehensive, person-centered care, and education that is conducive to behavior changes that lead to improved quality of life across an individual's lifespan. The DCES promotes self-management support to patients by enhancing their abilities to practice healthy behaviors that reduce risks often associated with poor disease control and progression. The DCES provides support to all members of the care team by serving as an expert resource knowledgeable in current medical treatment modalities for patient with diabetes. PRINCIPLE DUTIES AND RESPONSIBILITIES: • Integrates skills and knowledge of pathophysiology, epidemiology, clinical management, cardiometabolic conditions, and self-management support strategies of diabetes into clinical practice. • Completes comprehensive physical, emotional, and social assessments for each patient. Using this information, develops an individualized care plan based on the patient's assessed needs and goals. • Documents all individual contacts/visits in the Electronic Health Record and outcomes database according to departmental guidelines in a timely manner. • Applies the Association of Diabetes Care & Education Specialists 7(AADE7) self-care behaviors to educate and initiate behavior change in patients with diabetes. • Uses this knowledge to develop/update curriculums according to the National Standards of Diabetes Self-Management and Support Guidelines. • Utilizes professional judgment, critical thinking, motivational interviewing, coaching techniques, and self-management skills to assist patients in overcoming barriers to goal achievement. • Registered Dietitians provide Medical Nutrition Therapy counseling based on physical status, caloric requirements, lifestyle/personal schedule, and food preferences in individual and group settings based on assessed needs. • Registered Nurses provide education, coaching, and medication titration using prescribed algorithms in an individual setting based on assessed needs. • Utilizes appropriate teaching techniques that are sensitive to the learning preferences of the patient. • Collaborates, advocates, and confers with other members of the care team in developing person-centered diabetes self-management plans. • Addresses social, emotional and health literacy barriers identified during the assessment process by providing resources and other ongoing support options. • Advocates for and supports technology-enabled diabetes education and care, in individual and population health diabetes services. Examples include but are not limited to individual and group virtual visits and Continuous Glucose Monitoring (CGM) education and management. • Demonstrates in-depth knowledge of current Clinical Practice and Treatment Guidelines for the care of patients with diabetes. • Actively participates in the quality improvement (QI) process and adapts practice/processes based on findings. • Contributes to research and applies current research and evidence-based care to practice. • Engages in lifelong learning and serves as a role model of professionalism. • Contributes to the achievement of established department/system goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations. #LI-KS1 EDUCATION/EXPERIENCE REQUIRED: • Bachelor's degree in nursing or a bachelor's degree in dietetics, nutrition or related science from a program accredited by the Academy of Nutrition and Dietetics. • Minimum (2) two years of clinical experience. • Excellent verbal communication and written documentation skills. • Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization. • Strong problem-solving, analytical, and decision-making skills. • Strong computer skills and knowledge. • Understanding of social determinants of health and their impact on a patient's wellbeing. • Strong organizational, planning and implementation skills with the ability to handle multiple complex patients' needs simultaneously. • Strong sense of compassion with the ability to successfully advocate for patients and their families. CERTIFICATIONS/LICENSURES REQUIRED: • Dietitian registered with the Commission on Dietetic Registration or a Registered Nurse with a valid, unrestricted license in the State of Michigan. • Certification as a Diabetes Care and Education Specialist by the Certification Board for Diabetes Care and Education preferred. • For new hires, certification must be obtained within 18 months from date of hire.

Assist with clinical and administrative tasks in a family medicine setting to support patient care. | High school diploma or equivalent, clinical medical assisting experience or certification, basic computer skills, and BLS certification. | Medical Assistant - Family Medicine Orchard View - Days $2,000 SIGN ON BONUS The Family Medicine doctors at Henry Ford Family Medicine - Orchard View provide a wide range of services for you and your whole family. By joining our team as a Medical Assistant, you will have the opportunity to make a meaningful impact on the lives of countless individuals while working in a dynamic and supportive environment. GENERAL SUMMARY: Under direct supervision of the provider and nursing leadership, the Medical Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients. These duties may include but are not limited to: • Greeting and escorting patients to the exam room. • Obtaining medical histories. • The measurement and recording of vital signs. • Preparing patients for an examination/procedure. • Assisting the provider during the examination/procedure. SHIFT DETAILS: Monday 9:00 a.m. to 8:00 p.m. Tuesday 8:00 a.m. to 4:40 p.m. Wednesday 7:00 a.m. to 5:00 p.m. Thursday 8:00 a.m. to 5:00 p.m. Friday 7:00 a.m. to 4:00 p.m. Saturday (Open 2nd Saturday of the month) 8:00 a.m. to 12:00 p.m. LOCATION: 12150 30 Mile Rd Suite 201Washington Township, MI 48095 STATUS: Full Time, 40 hours per week EDUCATION/EXPERIENCE REQUIRED: • High school diploma or G.E.D. equivalent. • Basic computer knowledge and keyboarding skills preferred. • Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred. • Ability to problem-solve preferred. Possess effective interpersonal and communication skills preferred. • EPIC (Electronic Medical Record) experience preferred. Additional Requirements: Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum). OR Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years. OR Current Professionally Recognized Medical Assistant Certification with a minimum of five (5) years of experience in clinical medical assisting. OR Licensed Practical Nurse (LPN). OR Licensed Paramedic/Emergency Medical Technician (EMT) with at least one-year clinical experience in clinical medical setting within the past five (5) years. OR Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years. CERTIFICATIONS/LICENSURES REQUIRED: Current BLS-C upon hire or successful completion by end of orientation.