First American

Lead and execute integrated marketing campaigns across multiple channels to generate demand, leads, and revenue growth. | 7-10 years of marketing experience, B2B campaign expertise, proficiency with Salesforce, MarketingCloud, HubSpot, Google Analytics, and experience in financial services or fintech. | Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do First American Title is seeking an experienced Marketing Campaign Manager to lead and execute strategic initiatives that generate demand, drive leads, and grow revenue. This role owns the development, execution and optimization of integrated programs – new and existing – across digital, email, social, paid media and events. They will work closely with product marketing, sales, operations and creative teams to develop and implement campaigns and supporting sales materials, and track and optimize performance to achieve measurable results. The ideal candidate is a data-driven marketer, experienced in goal setting and KPI management, with a passion for innovation and collaboration, and the ability to craft and deliver effective campaigns targeting key customer segments. Marketing Campaign Manager will run cross-channel campaigns that move the needle on pipeline and brand awareness. What You’ll Do Plan, execute and measure integrated campaigns (web, email, social, ads, events), leveraging marketing automation platforms to design, execute, and optimize, driving lead generation, nurturing prospects, and improving conversion rates Work closely and collaboratively with product marketing, sales, operations, business leadership, and design teams Manage external vendors / agencies as needed Track KPIs and report campaign effectiveness to leadership What You’ll Bring Bachelor’s degree and 7-10 years marketing experience Experience running B2B campaigns across multiple audiences Financial Services, Mortgage, and/or Fintech experience Experience with Salesforce, MarketingCloud, HubSpot and Google Analytics Strong project management skills; this role will juggle multiple business units and simultaneous campaigns Data-first mindset; ability to set up tracking and attribution Excellent writing, communication, and presentation skills Ability to influence without authority and collaborate with others Established history of effective, ROI-driven marketing and sales support, and lead generation Knowledge and understanding of media and media buying Pay Range: $86,675.00 - $115,550.00 annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

The Lead Customer Service Representative will assist the Manager with daily customer service activities and handle escalated inquiries. This role involves managing email requests, conducting training, and providing support for billing and order fulfillment. | Candidates must have a high school diploma and extensive knowledge of customer service processes. Strong communication skills and the ability to work independently while managing multiple priorities are essential. | Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do First American is seeking an experienced and highly skilled Lead Customer Service Representative to support daily operations and ensure exceptional service delivery. In this role, you will assist the Manager with customer service activities, and handle escalated or complex inquiries that require detailed research and problem-solving. You will also manage incoming email requests across multiple RA accounts, ensuring timely, accurate, and professional communication. This role requires someone who can work independently, adapt to changing priorities, and confidently navigate non-routine customer situations. How You’ll Contribute Assist the Manager with daily customer service activities, inquiries, and workflow needs. Take ownership of escalated or unresolved customer calls and issues. Identify customer needs, research problems, and recommend effective solutions. Support billing inquiries, issue resolution, and coordination with collections and other departments. Assist with customer setup, onboarding, installations, equipment ordering, and testing. Conduct customized training or product demonstrations in formats such as 1:1, classroom, web-based, phone, or onsite. Handle order fulfillment by receiving orders, reconciling information, updating systems, and following up with customers. Act as a liaison to offshore customer service teams by providing training and second-tier support. Manage incoming email requests across multiple RA inboxes with accuracy and responsiveness. Navigate non-routine situations where standard procedures do not apply, applying critical thinking and thorough research. Follow established guidelines while recommending improvements to processes and procedures. Provide performance feedback and input during hiring discussions (though this role does not supervise others). What You’ll Bring Strong ability to work independently while balancing multiple priorities. High School diploma or equivalent (required). Extensive knowledge of relevant products, services, and customer service processes. Proficiency in MS Office and computerized data entry systems. Excellent verbal and written communication skills. A high level of professionalism, critical thinking, problem-solving, adaptability, and attention to detail in every customer interaction. National Experience or Builder Experience is a plus. Pay Range: $22.80-$30.38 hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

Designing, implementing, and managing cloud-based infrastructure solutions, including automation, security, and containerized applications. | Extensive experience in cloud infrastructure, automation, security, and containerization, with proficiency in GCP services, scripting, and CI/CD pipelines. | Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do ** Remote Work Welcome** Be part of a transformative team that is shaping the way First American builds and delivers world-class technology products that fuel the real estate industry. We are looking for the best-of-the-best technology experts that will envision, design, build, and deliver innovative solutions that provide exceptional experiences and lasting value to our customers. First American is seeking candidates for an engineering role in our Platform Engineering team. An ideal candidate has strong technical expertise, a product mindset, and takes a hands-on approach for driving engineering best practices. As a Senior Cloud Platform Engineer, you will help design and implement our technical architecture, software, and tooling used to deliver and operate our core, mission critical, software platforms. The ideal candidate will have a firm grasp of emerging technologies, platforms, and applications and an ability to customize them to help our business remain secure and efficient. What You'll Do Technical Leadership: Set the example in driving individual user stories to completion from start to finish. Assess and identify risks that may be present to achieving the team’s larger goals. Document best practices and strategies regarding application deployment and infrastructure construction. Collaborate/Partner: Work in tandem with our platform and software engineering teams and leaders to identify and implement optimal cloud-based solutions for the company. Quality & Security Focused: Drive implementation of functionally appropriate and technically sound solutions meeting all quality & security standards. Continuous Improvement: Assist the team in achieving ambitious goals, providing regular feedback, and driving continuous improvement. You will participate in all aspects of our software development lifecycle for cloud-based solutions, including planning, defining requirements, developing, testing, and deploying those solutions with the team. What You’ll Bring 5+ years creating and managing infrastructure in GCP using modern Cloud Engineering practices Proven track record for delivering fit for purpose technical solutions that balance complexity, performance, and maintainability. Balanced approach that integrates software engineering principles with modern infrastructure operations. Methodical, self-directed approach to diagnosing and resolving GCP platform issues. Strong communication, documentation, and teamwork skills. Deep experience implementing infrastructure-as-code and CI/CD best practices, with a strong understanding of Git patterns such as GitFlow and trunk-based development; monorepo vs. polyrepo strategies; and workflows including code reviews, automated testing, and security automation. Extensive experience managing GCP Organizations, Projects, Networking Components, and cloud-native services. Hands-on experience creating containerized solutions leveraging Docker/Kubernetes/Cloud Run/etc. Strong knowledge of cloud security best practices, shift-left methodologies, and DevSecOps processes. Comfortable in using and integrating AI tools into enterprise software development pipelines. Experience working within a highly regulated industry such as Financial Services or Healthcare preferred. Technical Skills Proficient in infrastructure automation and scripting tools such as Terraform, gcloud CLI, Python, bash, curl, Powershell, Go, etc. Experience in developing CI/CD pipelines within GitHub/GitLab/Azure DevOps for Infrastructure/Application deployments in GCP Experience configuring least-privilege GCP IAM roles, Deny Assignments, Organization Policy, VPC Service Controls, etc. Experience in managing GCP services such as VPC, Subnets, Storage Buckets, Cloud Run, VM Instances, Load Balancers, Firewall Policy & Rules, Pub/Sub, etc. Experience using containerization technologies such as Docker, GKE, Cloud Run, App Engine, etc. Solid foundational skills with Networking, Windows, and Linux Familiarity with Cloud Security, Compliance, and Policy Management tools such as Prisma Cloud, Checkov, Cloud Custodian, Open Policy Agent, etc. Education Bachelor's degree in Computer Science (or related field) or equivalent combination of education and experience Typical Range of Experience 5+ years of directly related experience **Open to remote candidates** Pay Range: $126,100 - $193,325 / year This hiring range is a good faith and reasonable estimate of the salary range of possible compensation at the time of the posting, and is subject to change. The actual compensation offered will be determined by various factors, which may include a candidate’s education, training, experience, and geographic location. #ST2 What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

The Marketing Campaign Manager will lead and execute strategic marketing initiatives to generate demand and drive leads. This includes planning, executing, and measuring integrated campaigns across various channels. | Candidates should have a bachelor's degree and 7-10 years of marketing experience, preferably in B2B campaigns. Experience with Salesforce, MarketingCloud, HubSpot, and Google Analytics is also required. | Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do First American Title is seeking an experienced Marketing Campaign Manager to lead and execute strategic initiatives that generate demand, drive leads, and grow revenue. This role owns the development, execution and optimization of integrated programs – new and existing – across digital, email, social, paid media and events. They will work closely with product marketing, sales, operations and creative teams to develop and implement campaigns and supporting sales materials, and track and optimize performance to achieve measurable results. The ideal candidate is a data-driven marketer, experienced in goal setting and KPI management, with a passion for innovation and collaboration, and the ability to craft and deliver effective campaigns targeting key customer segments. Marketing Campaign Manager will run cross-channel campaigns that move the needle on pipeline and brand awareness. What You’ll Do Plan, execute and measure integrated campaigns (web, email, social, paid, events), leveraging marketing automation platforms to design, execute, and optimize, driving lead generation, nurturing prospects, improving conversion rates, and growing wallet share with existing customers Work closely and collaboratively with product, sales, operations, business leadership, and design teams Manage external vendors / agencies as needed Track KPIs and report campaign effectiveness to leadership What You’ll Bring Bachelor’s degree and 7-10 years marketing experience Experience running B2B campaigns across multiple audiences Real estate, title insurance, or underwriting experience preferred Experience with Salesforce, MarketingCloud, HubSpot and Google Analytics Strong project management skills Data-first mindset; ability to set up tracking and attribution Excellent writing, communication, and presentation skills Ability to influence without authority and collaborate with others Established history of effective, ROI-driven marketing and sales support, and lead generation Knowledge and understanding of media and media buying Pay Range: $86,675.00 - $115,550.00 annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

Design and implement cloud infrastructure solutions, ensure security and compliance, and optimize deployment pipelines. | 5+ years of experience managing AWS cloud infrastructure, proficiency in automation and scripting, containerization, and cloud security best practices. | Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do ** Remote Work Welcome** Be part of a transformative team that is shaping the way First American builds and delivers world-class technology products that fuel the real estate industry. We are looking for the best-of-the-best technology experts that will envision, design, build, and deliver innovative solutions that provide exceptional experiences and lasting value to our customers. First American is seeking candidates for an engineering role in our Platform Engineering team. An ideal candidate has strong technical expertise, a product mindset, and takes a hands-on approach for driving engineering best practices. As a Senior Cloud Platform Engineer, you will help design and implement our technical architecture, software, and tooling used to deliver and operate our core, mission critical, software platforms. The ideal candidate will have a firm grasp of emerging technologies, platforms, and applications and an ability to customize them to help our business remain secure and efficient. What You'll Do Technical Leadership: Set the example in driving individual user stories to completion from start to finish. Assess and identify risks that may be present to achieving the team’s larger goals. Document best practices and strategies regarding application deployment and infrastructure construction. Collaborate/Partner: Work in tandem with our platform and software engineering teams and leaders to identify and implement optimal cloud-based solutions for the company. Quality & Security Focused: Drive implementation of functionally appropriate and technically sound solutions meeting all quality & security standards. Continuous Improvement: Assist the team in achieving ambitious goals, providing regular feedback, and driving continuous improvement. You will participate in all aspects of our software development lifecycle for cloud-based solutions, including planning, defining requirements, developing, testing, and deploying those solutions with the team. What You’ll Bring 5+ years of experience creating and managing infrastructure in AWS using modern cloud engineering practices. Proven track record of delivering fit-for-purpose technical solutions that balance complexity, performance, and maintainability. Balanced approach that integrates software engineering principles with modern infrastructure operations. Strong communication, documentation, and teamwork skills. Deep experience implementing infrastructure-as-code and CI/CD best practices, with a strong understanding of Git patterns such as GitFlow and trunk-based development; monorepo vs. polyrepo strategies; and workflows including code reviews, automated testing, and security automation. Extensive experience managing AWS Organizations, accounts, networking components, and cloud-native services. Hands-on experience with containerized solutions leveraging Docker. Strong knowledge of cloud security best practices, shift-left methodologies, and DevSecOps processes. Experience in using and integrating AI tools into enterprise software development pipelines. Experience working within highly regulated industries such as financial services or healthcare is preferred. Technical Skills Proficient in infrastructure automation and scripting using tools such as CloudFormation, Terraform, Ansible, Python, Ruby, Bash, PowerShell, AWS SDKs and/or CLI. Experience in configuring CI/CD pipelines with GitHub Actions and reusable templates for application infrastructure deployments in AWS. Experience in configuring least-privilege AWS IAM roles and policies, ABAC, and permission boundaries. Experience in managing AWS services such as VPC, Subnets, AWS Config, CloudTrail, VPC Endpoints, Security Groups, Route 53, EventBridge, SNS, SQS, Lambda, and S3. Experience in containerization technologies such as Docker, ECS, EKS, and ArgoCD. Solid foundation in networking and Linux administration. Familiarity with cloud security, compliance and policy management tools such as Prisma and Cloud Custodian. Education Bachelor's degree in Computer Science (or related field) or equivalent combination of education and experience Typical Range of Experience 5+ years of directly related experience **Open to remote candidates** Pay Range: $126,100 - $193,325 / year This hiring range is a good faith and reasonable estimate of the salary range of possible compensation at the time of the posting, and is subject to change. The actual compensation offered will be determined by various factors, which may include a candidate’s education, training, experience, and geographic location. #ST2 What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

Manage daily operations and provide leadership to the Default team, ensuring workflow execution, compliance, process optimization, and team development. | Bachelor's degree or equivalent, 5-7 years related experience including 3-5 years in supervisory/management roles, strong leadership, communication, and project management skills in a relevant business environment. | Who We Are Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do This manager will provide operational leadership and support to the Default team, ensuring smooth delivery of processes and services while building team capability. Focuses on execution, compliance, and continuous improvement. What You’ll Do Manages and sets priorities of the daily operations of a large functional area or department, and provides operational guidance to the Default team. Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes. Provides direct and indirect supervision of teams. Collaborates closely with the Default team to support workflow execution, compliance, and process optimization. Contributes to project reviews and approves detailed designs and cost estimates for projects. Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements. Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching. Makes hiring and compensation recommendations. May get input from Senior Management/Executive Management. What You’ll Bring Bachelor’s degree or equivalent combination of education and experience 5-7 years of directly related experience 3-5 years demonstrated experience in a supervisory or management role Demonstrated success establishing, leading and maintaining effective working relationships at the Middle Management level Successful track record designing, developing, and executing complex projects in area of functional expertise. Ability to establish and maintain effective working relationships at the Management level across functional groups and business units. Adeptness to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships. Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics. Actively recruits, retains and develops talent and holds employees accountable for results. Leads change, manages conflict and fosters collaboration. Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met. Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively. Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business. High level of business acumen, strategic agility, ability to develop others, and influence change. Salary Range: $75,375.00 - $100,475.00 Annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

Perform complex accounting activities including reconciliations, journal entries, financial reporting, audit support, and process improvements. | Bachelor's degree in accounting, 4+ years accounting experience, strong Excel and ERP skills, knowledge of US GAAP, and preferred CPA or MBA. | Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Come work with us! - We were named to the FORTUNE "100 Best Companies to Work For®" list for ten years in a row! We need someone who understands the ‘big picture impact' of the payroll accounting process. Conducting insightful assessments of the internal and external business landscape with an awareness of financial impact will be an important part of your job. You will review and approve highly complex account reconciliations and ensure they accurately reflect the account’s balance. You will actively pursue process improvements and identify what success looks like to the customer. Your on-going partnerships with customers will lead to continuously improving service levels. We are looking for someone who thrives in a dynamic, established company and enjoys the challenges of understanding business needs and acting on them. Someone with a strong technical background in accounting principles and practices to provide accounting support and guidance to our operating divisions. We want a hands-on strategic individual who works independently as well as in a highly collaborative team environment. Your job duties will include: Partnership with other departments in resolving issues and streamlining the accounting process. Perform complex accounting activities to maintain the integrity of the general ledger. This includes researching, as necessary, new pronouncements for reporting. Review and identify trends or issues and the related sources to make recommendations for change. Prepares journal entries, reconciles general ledger accounts, and performs monthly and quarterly fluctuation analyses. Prepare monthly and quarterly reporting schedules for SEC filings. Interface and assists with internal and external audit. Participates in special projects including process improvement initiatives. Plays key role in monthly and quarterly close process. Perform account analysis to assist with ensuring accurate financial reporting. Perform high level review of account balances. Ability to demonstrate critical thinking by calling out assumptions and identifying root cause. Identify errors and risks that could have a financial impact on the company’s financial statements in accordance with company policies, US GAAP and in compliance with Sarbanes Oxley. Communicate with multiple levels in the organization and escalate issues to appropriate management. Partner with Training or subject matter experts to develop desktop procedures and training materials Prepares and analyzes monthly, quarterly, and annual financial statements and reports; ensures financial information has been recorded accurately. Prepares integrated revenue/expense analyses. Job Qualifications Bachelor’s degree in accounting or related study, MBA preferred but not required CPA preferred but not required 4+ years of experience in the field or in a related area Prefer 2+ years of experience working with non-domestic based accounting teams Familiar with standard concepts, practices, and procedures within a particular field Organizing, planning, and prioritizing work -- Developing specific goals and plans to prioritize, organize, and accomplish your work. Excellent analytical, verbal, and written communication skills. Advanced knowledge in the interpretation and application of accounting principles and practices under US GAAP. Knowledge of IFRS a plus. Proficient in MS Office. Strong Excel skills required. Ability to work proficiently with large data files. Large ERP Software experience, Oracle preferred. Hyperion experience preferred. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Judgment and Decision Making -- Consider the relative costs and benefits of potential actions to choose the most appropriate one. Pay Range: $72,125 - $96,125 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

The role involves searching public records and examining titles to determine the legal condition of primarily commercial or industrial property titles. The position is entry-level and involves preparing initial title commitment documentation and abstracting records for residential properties. | A high school diploma or equivalent is required, with entry-level experience in title or related real estate preferred. Candidates should possess strong analytical, research, and problem-solving skills. | Who We Are Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Search public records and examine titles to determine legal condition of primarily commercial or industrial property title. Copy or summarize recorded documents which affect the condition of title to the property. Entry level position. Works under the guidance of experienced team members. Projects undertaken are typically routine in nature and have shorter production times. HOW YOU'LL CONTRIBUTE Performs title examination and examines the chain of title for orders requiring a limited level of expertise Prepares initial title commitment documentation based on the application of procedural guidelines May abstract records for residential properties Other duties as assigned WHAT YOU'LL BRING High School Diploma or equivalent Entry level, experience in title/ related real estate preferred KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Detail oriented Analytical ability Research skills Problem solving skills Customer service orientation Proficient MS skill set *This is a Remote position* This position will be accepting applications on an ongoing basis until the position is filled Pay Range: $17.25 - $22.98 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location #NPSTitleExaminers What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

The Sr. Full Stack Developer is responsible for the design, development, coding, testing, debugging, and maintenance of software code for business applications. This includes building scalable web APIs, creating responsive user interfaces, and ensuring high-quality software through testing and documentation. | Candidates should have a Bachelor's Degree or equivalent experience, typically with 5-7 years in related fields. Expert-level proficiency in C#, .NET Core, React, and Typescript is required, along with experience in cloud architecture and automated testing frameworks. | Who We Are Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do The Sr. Full Stack Developer participates in the design, development, coding, testing, debugging, and maintenance of software code for business applications. Responsible for middle-tier implementation and integration with backend databases. Works with technical staff to understand problems with software and develops specifications to resolve them. Participates in the development of software user manuals. HOW YOU’LL CONTRIBUTE Develop and maintain full-stack web applications using C#, .NET Core, React and Typescript Build scalable Web APIs and integrate with backend databases and services Create responsive, modern user interfaces using React with styling libraries like Tailwind and Material UI Write comprehensive tests and deliver high-quality software Provides maintenance of developed software including regression testing and debugging. Create technical documentation to improve team efficiency Help define system architecture and project scope for new initiatives Understands the goals of the customer, business and team and ensures work will have the greatest customer impact Build tools and produce technical documentation to improve developer efficiency and drive alignment within the team Build test automation suites to ensure the quality of guest impacting products Formulates and defines system scope and objectives for assigned projects. Performs maintenance, installations, upgrades, and other technical duties associated with the support of product applications platforms and/or product systems platforms. Formulate and define system scope and objectives through research and fact-finding to develop or modify internal business systems. WHAT YOU’LL BRING Bachelor's Degree or equivalent combination of education and experience Typically 5-7 years of directly related experience Expert-level proficiency in C# and .NET Core Strong experience with React and Typescript Proficiency with modern CSS frameworks (Tailwind, Material UI, etc.) Experience building RESTful Web APIs Knowledge of database design and integration Experience with cloud architecture in AWS (kubernetes, eks) Knowledge of Docker and containerized applications Experience with git for source control Familiarity with agile development practices Comfortable with deployments and CI/CD pipelines Experience working with distributed team is preferred Fluent in multiple application development languages at an expert level Experience with automated testing frameworks and CI/CD pipelines Expertise with developing multiple tiers of multi-tiered software applications Expertise in designing programs and applications Experience designing application systems Constantly updating personal technical and business knowledge and skills and mentoring others to increase the knowledge and skills of the team Strong organizational or Project Management skills Strong written and verbal communication skills SALRY RANGE $126,100 - $168,125 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

Processing and reconciling high-volume wire transfers, ACH files, and related banking transactions while ensuring compliance and accuracy. | High school diploma or equivalent, 3-5 years of experience in heavy volume wire operations, knowledge of banking systems and procedures, strong communication, organizational skills, and ability to multitask. | Who We Are Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do What You'll Do: Working the wire transfer system queues to keep large volumes of high dollar funds flowing quickly and accurately and in compliance with federal regulations Application/general ledger balancing and reconciliation Research and clear Fed adjustments and other out of balance conditions Researching and clearing customer out of balance issues Process incoming and outgoing ACH files and processing returns and exceptions Processing un-posted transactions and returned deposited items Processing and reconciling positive pay exceptions Other miscellaneous duties assigned by the Operations Supervisor What You'll Bring: High School Diploma or equivalent, Bachelors preferred 3-5 years of experience in heavy volume wire operations required 4- 6 years experience in a Financial Institution or Banking operations environment preferred Experience using banking platform systems Knowledge of funds transfer payment process including but not limited to: Fedwire, SWIFT, OFAC, and general banking procedures Strong verbal, listening and written communication Ability to work effectively in a multi-task, high-volume environment Self-motivated and results- oriented High degree of patience and problem management techniques to resolve problems Good organizational skills with the ability to multi-task, prioritize and follow up Pay Range: $26.21 - $34.95 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

Develops and oversees operational strategies, drives process improvements, and provides insights to senior leadership. | Requires 12+ years of related experience, strong project management skills, and proficiency in MS Office tools. | Who We Are Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Provides leadership and strategic oversight for a broader or more complex operational function. They shape the functional roadmap, oversee the delivery of high-impact processes, and drive major improvement initiatives. The role influences cross-functional priorities and represents the function to senior stakeholders but does not directly manage staff. HOW YOU’LL CONTRIBUTE Develop and maintain the functional roadmap, ensuring alignment with business strategy. Oversee delivery of complex or high-risk operational processes, ensuring quality and resilience. Drive significant process improvement and automation initiatives to increase efficiency and scalability. Provide insight and recommendations to senior leaders based on operational data and trends. Monitor functional KPIs, identifying risks and implementing corrective actions where needed. Act as a key liaison across functions, ensuring seamless end-to-end operations. Support large-scale projects and transformation initiatives, representing the functional perspective. Provide guidance and mentoring to colleagues interacting with the function. Other duties as assigned WHAT YOU’LL BRING Required Education, Experience, Certification/Licensure Bachelor’s degree of equivalent combination of education and experience May require advanced degree 12+ years of directly related experience Professional certificates may be required for the role Knowledge, SKILLS, and Abilities (KSAs) Excellent written, verbal, and presentation skills Expertise in required tools and/or applications Excellent interpersonal, relationship-building and teamwork skills Self-motivated; self-starter Experience managing projects with complex inter-dependencies, focusing on both long-range projects and immediate tasks Proficient in Microsoft Word, Excel and PowerPoint What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

Manage daily operations and multiple teams, oversee project outcomes, conduct employee reviews, and contribute to long-range planning and operational decisions. | Bachelor’s degree or equivalent experience, 5-7 years related experience, 3-5 years supervisory experience, strong leadership and communication skills, and ability to manage complex projects and cross-functional relationships. | Who We Are Join a team that puts its People First! As a member of First American’s family of companies, FirstFunding, operates as a non-depository (non-bank) company offering warehouse lending facilities. These facilities help provide necessary funding capability to non-delegated correspondent lenders, correspondent lenders, community banks and credit unions. First Funding services roughly 300 accounts currently and is growing! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Oversees a team or multiple small teams, ensuring smooth delivery of processes and services while building team capability. Focuses on execution, compliance, and continuous improvement. What You'll Do Manages and sets priorities of the daily operations of a large functional area or department. Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes. Provides direct and indirect supervision of teams. Contributes to project reviews and approves detailed designs and cost estimates for projects. Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements. Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching. Makes hiring and compensation recommendations. May get input from Senior Management/Executive Management. What You'll Bring Bachelor’s degree or equivalent combination of education and experience 5-7 years of directly related experience 3-5 years demonstrated experience in a supervisory or management role Demonstrated success establishing, leading and maintaining effective working relationships at the Middle Management level Successful track record designing, developing, and executing complex projects in area of functional expertise. Ability to establish and maintain effective working relationships at the Management level across functional groups and business units. Adeptness to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships. Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics. Actively recruits, retains and develops talent and holds employees accountable for results. Leads change, manages conflict and fosters collaboration. Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met. Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively. Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business. High level of business acumen, strategic agility, ability to develop others, and influence change. Salary Range: $75,375.00 - $100,475.00 Annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

The Escrow Assistant provides support to the Escrow department by assisting with customer service and administrative duties related to escrow closings. This includes opening orders, preparing documents for closing, and handling the complete disbursement of all escrow transactions. | Candidates must have a high school diploma or equivalent and at least 2 years of experience in an escrow-related field. Strong customer service skills, problem-solving abilities, and proficiency in MS Office are essential. | Who We Are Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions. *Please note* This position requires availability to work either of the following shifts (all in Pacific Time): - 9:00am-6:00pm or - 10:00am-7:00pm What You'll Do Performs a wide range of administrative duties to gather information and assist in the escrow process Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions Communicates requirements and other information to clients Interprets various agreements as they relate to closing and prepare all documents required for transactions What You'll Bring High School diploma or equivalent 2+ years experience in an escrow related field Customer service skills Problem solving skills Strong organizational skills Knowledge of MS Office suite Excellent verbal/written communication skills Able to maintain professionalism and a positive service attitude at all times Strong detail orientation Knowledge of company and/or client operating systems Background with a mix of curative and closing experience is a plus Salary Range: $19.82 - $26.43 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

Collaborate with stakeholders to gather and prioritize business requirements, configure and customize Salesforce solutions, support implementation projects, and maintain system documentation. | 3+ years of Salesforce experience including Sales and Service Cloud, Salesforce certifications, proficiency in Salesforce configuration and integration, and strong business analysis skills. | Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do • * Remote Work Welcome** Join the ranks of visionary technology leaders at First American's—where history meets innovation, and tradition fuels transformation. As a Senior Business Systems Analyst, you'll be more than a technological leader; you'll be a steward of a legacy that stretches back to 1889. The Senior Business Systems Analyst, supporting the Direct Division, plays a key role supporting product strategy with business objectives and evolving customer needs. This role focuses on enhancing the capabilities for sales and marketing through automation, personalization, and customer journey optimization powered by Salesforce. The role will work closely with cross-functional teams, including data, enterprise integrations, and business operations supporting product and technical leaders prioritize features and improvements that drive efficiency, engagement, and measurable business results. We're not just seeking a technical expert; we're in search of a change agent. Your blueprint will craft an end-to-end sales and marketing process that nurtures desired behaviors and delivers tangible results. Your insights will build trust in Salesforce, enabling our sales and marketing teams to meet ever-evolving demands. Your strategies will be the foundation of a new operating model—bridging people, process, and technology to create a seamlessly integrated sales and marketing organization. What You’ll Do • Collaborate with stakeholders to capture, identify, and prioritize business requirements for solutions. • Create comprehensive documentation including requirements, design specifications, and user guides supporting complete business processes. • Collaborate closely with cross-functional teams such as data, analytics, security, and DevOps enterprise standards are adhered to. • Continuously conduct business process evaluations and maintain system documentation. • Support scalable technical solutions with the configuration before code mindset. • Configure and customize Salesforce Financial Service Cloud to meet evolving needs. • Support Salesforce and other Salesforce product implementation projects from initiation through to deployment and post-launch. • Support system performance monitoring, proactively addressing issues, and iterating on solutions based on user feedback. • Stay updated with Salesforce releases and industry trends and recommend improvements to optimize Salesforce functionality and processes. What You'll Bring • A minimum of 3+ years of Salesforce experience bringing Salesforce solutions to market from design to implementation. • 3+ years of experience in solutioning Sales Cloud and Service Cloud. • 3+ years of experience in solutioning system and data integration. • Deep understanding of Salesforce capabilities, including configuration, customization, and integration. • Strong proficiency in business analysis techniques such as requirements gathering, process mapping, gap analysis, and stakeholder management. This involves the ability to translate business requirements into Salesforce solutions effectively with a high proficiency in writing requirements and user stories. • Complex problems that require innovative solutions. Experience in troubleshooting, identifying root causes, and proposing effective resolutions is essential. • Proficiency in SFDC Toolkit: Flows, Validation Rules, OmniStudio, and custom metadata with strong hands-on experience in technical configuration. • Salesforce Administrator & Salesforce Business Analyst Certifications required. • CRM Analytics and Einstein Discovery Consultant, Data Cloud Consultant, or MuleSoft Associate preferred. • Experience with the following Salesforce solutions is strongly desired: Financial Services Cloud, CRMA, Data Cloud, MuleSoft, and Marketing Cloud. Pay Range: $82,925 - $110,525 Annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. #ST2 What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. • * Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Assist with escrow administrative duties including opening orders, preparing closing documents, handling disbursements, and client communication. | High school diploma, 2+ years escrow-related experience, customer service skills, MS Office proficiency, strong communication and organizational skills. | Who We Are Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Provides support to Escrow department by assisting with customer service and administrative duties related to escrow closings. What You'll Do • Performs a wide range of administrative duties to gather information and assist in the escrow process • Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions • Communicates requirements and other information to clients • Interprets various agreements as they relate to closing and prepare all documents required for transactions What You'll Bring • High school diploma or equivalent • 2+ years of experience in an escrow-related field • Customer service skills • Problem solving skills • Strong organizational skills • Knowledge of MS Office suite • Excellent verbal/written communication skills • Able to maintain professionalism and a positive service attitude at all times • Strong detail orientation • Knowledge of company and/or client operating systems Salary Range: $18.02 - $24.03 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Translate business requirements into system solutions, align financial and business processes, resolve system problems, and document procedures. | Requires 4-7 years of experience in accounting and financial software development, strong project management, data analysis, and financial system integration skills. | Who We Are Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Define business processes and system alignment. Translate business requirements into system definitions and solutions. Strategic partner, acting as liaison between the user community, specifically finance and accounting, and the technical applications development staff (may include offshore staff). Resolve system problems to ensure customer processes run smoothly. Document financial business processes, training procedures, standard operating procedures, project status, etc. Implement system alignment with business and financial processes. HOW YOU’LL CONTRIBUTE Technical and implementation focus is on providing standard and customized applications to resolve business needs/issues. Utilize financial acumen and experience with financial software, databases and reporting tools to develop effective solutions that meet regulatory and financial requirements. Identifies business system requirements and related business/application solutions over a complete business process. Develops new customizations and integrations with design, documentation, testing and training. Execute various types of tests (unit, integration, functional, exploratory, etc.) to verify the functionality, performance, and usability of the product. Conducts business process evaluations to gain technical knowledge of business requirements. Writes and maintains system documentation Required to perform duties outside of normal work hours based on business needs. WHAT YOU’LL BRING Requires BS Degree or equivalent work experience Considerable experience in accounting and financial practices within software development. Knowledge of GAAP standards as they relate to system design is a plus. Excellent organizational and project management skills. An understanding of the business implications of the application of technology to the current business environment. Solid working knowledge of standard features and functions of multiple applications/modules to field, analyze and resolve customer issues/problems. Strong written and oral communication skills in order to define business and technical parameters and lead team to meet business requirements. Identifies problems, researches alternatives, prepares presentations, drives solutions, tests to confirm, gains consensus, and implements solutions for multiple applications within multiple functions. Strong working knowledge of Data Analysis and/or relational databases. Strong working knowledge of financial system integrations and supporting technologies. Ideal candidate will have experience with Stripe payment platform, Great Plains/ Microsoft Dynamics Finance, or Business Central and/or other similar financial software. Typically have 4-7 years of directly related experience. CBAP (Certified Business Analysis Professional) certification preferred SALARY RANGE $82,925-$110,525 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

Design and implement functional software solutions as a full stack Software Engineer. Contribute to coding, testing, debugging, and deploying software in an Azure cloud environment. | Candidates should have 4+ years of experience in cloud-native applications, particularly with Azure and Python. A strong understanding of software engineering best practices and excellent communication skills are essential. | Who We Are Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do We are seeking a highly skilled full stack Software Engineer to design and implement functional software solutions. As a full stack Software Engineer, you will be responsible for hands-on coding as well as supporting and contributing to the architecture and design of cloud-native applications. If you're passionate about new opportunities and you have a demonstrated track record of success in delivering new features and products, we're interested in talking to you. In this position, you will have the opportunity to work with a great team and be able to work autonomously with minimal supervision, leveraging your exceptional organizational and problem-solving abilities. A strong background in software development and familiarity with agile methodologies are essential. What You’ll Do: Contribute to design, development, coding, testing, debugging, and deploying of software in an Azure cloud environment. Modify and enhance existing applications as well as assist the team on product delivery by writing code and reviewing pull requests. Independently define, prioritize goals and tasks in a fast-paced agile product environment with small, focused teams. Communicate effectively with a variety of stakeholders to ensure project success. Derive optimal solutions and implement best coding practices. Work with Solution Architect and strategize design plans. What You’ll Bring: 4 + years of experience in cloud-native applications (Azure strongly preferred, AWS is also ok) using Python. Thorough understanding of Object-Oriented Programming (OOP) design and practices. Strong RDBMS experience (PostgreSQL, MS SQL etc.) designing tables & writing queries. NoSQL experience is a strong plus. Familiarity with design patterns. Conduct code reviews to ensure best coding practices are utilized. Bachelor’s degree in computer science or equivalent combination of education and experience. Strong knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, CI/CD, and DevOps. Fluency with multi-platform software utilizing various programming environments and tools. Excellent communication and written skills. Eager to learn new languages and technologies. Familiar with Python, Azure, React, JavaScript/TypeScript, REST API, Relational Databases (PostgreSQL, MySQL etc.),NoSQL Databases (MongoDB etc.). Experience with Docker, Linux , Windows, Azure, GIT, NPM Package Management. Pay Range: $34.68 - $46.21 hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

Perform and monitor late-stage default loan servicing events, ensure compliance, manage quality control and audits, oversee large-scale compliance projects, and lead staff development. | 5+ years late-stage default mortgage servicing experience with knowledge of GSE/GNMA investors, MI companies, mortgage servicing software, strong problem-solving, and leadership skills. | Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We Do ServiceMac is a sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. This position is accountable for performing and monitoring a variety of default loan servicing events within timelines and workflow processes on files. And, further responsible for developing process improvement in accordance with established work rules, goals & objectives to improve timeline and attorney performance. You are expected to establish/maintain procedures, a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction. PRIMARY DUTIES / RESPONSIBILITIES: • Extensive knowledge and understanding of all aspects of late-stage default mortgage servicing. This includes but not limited to foreclosure, bankruptcy, property preservation, claims and REO. • This position supports late-stage to ensure compliance with regulatory and client guidance by developing new processes or enhancing existing strategies. • Oversight and responds to quality control, audit and high-risk findings for late-stage default. • Oversight via project management of large scale compliance roll-outs and risk inicidents. • Monitor and identify trends or risks associated with the portfolio. • Provide recommendations to management on process improvement opportunities within the department and outside where applicable, to minimize risk exposure. • Follow departmental and business policies with strict adherence. • Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners. • Stay current with pending regulatory and state law changes that could impact processes • Diligently follow up on all outstanding requests and telephone calls from internal and external partners. • Manages exception reporting used as key controls for minimizing risk. • Assist wherever needed, when necessary. • Implements goals, objectives, and work standards for the department. • Applies policies and procedures that comply with regulatory and statutory guidelines, rules, and standards. • Plans, organizes, administers, reviews, and evaluates the activities of professional, technical, and office support staff. • Contributes to the overall quality of the department by developing and coordinating work teams and by reviewing, recommending, and implementing improved policies and procedures. • Directs the selection of staff and provides for their training and professional development to maintain effective morale, productivity, and discipline. • Works on highly complex problems in which analysis of situations or data requires significant originality and an in-depth evaluation of various factors. • Exercises extreme judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results. Minimum Requirements • 5+ years late-stage default experience within a Mortgage Servicing Organization • 5+ years experience with GSE and GNMA Investors and MI companies • Have a strong base knowledge of mortgage servicing and applicable documentation • Experience using MSP and LoanSphere, Yardi (P260), FHA Connection, Catalyst • Self-starter, with the ability to problem solve • Thorough ability to research issues and obtain proper documentation, in a timely manner as requested, by the investor or mortgage insurance company • Understanding of the general mortgage default process (for example: Foreclosure, Bankruptcy, Loss Mitigation, Eviction) • Requires an extreme attention to detail and ability to adhere to strict guidelines and procedures • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices • Excellent oral communication skills, including ability to effectively coach, motivate, and lead The pay range for this role is $75,375.00 - $100,475.00 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

The Senior Business Systems Analyst will document business processes and identify system requirements to deliver exceptional user experiences. They will act as a liaison between the user community and technical staff, driving process improvement initiatives across the organization. | Candidates should have 5+ years of experience in a Business Systems Analyst role and demonstrate strong organizational and project management skills. Preferred knowledge includes training and education systems analysis and fraud prevention. | Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do We’re a transformative team that is shaping the way First American builds and delivers world-class technology products that fuel the real estate industry. We are looking for a curious, empathetic, and proactive Senior Business System Analyst who is excited to work through ambiguity and deliver exceptional user experiences and lasting value to our customers. What You’ll Do: Document business processes, training procedures, standard operating procedures, project status, etc. Identify business system requirements and related business/application solutions over a complete business process. Technical and implementation focus is on providing standard and customized applications to resolve business needs/issues. Develop new customizations with design, documentation, testing and training. Conduct business process evaluations to gain technical knowledge of business requirements. Be a strategic partner and liaison between the user community and the technical applications development staff. Define business processes, ensure system alignment, and resolve system problems to ensure customer processes run smoothly. Drive process improvement and optimization initiatives across teams and the organization. What You’ll Bring: 5+ years of experience in a Business Systems Analyst or adjacent role Demonstrated ability to work closely with the Domain Product Owner, across multiple teams and a wide customer base Excellent organizational and project management skills Ability to organize large amounts of information and glean insights, define problems, and identify root causes Strong written and oral communication skills to define business and technical parameters and lead team to meet business requirements Preferred knowledge in training and education (CE/CLE), LMS systems analysis and support, and fraud prevention or similar experience. Pay Range: $82,925 - $110,525 Annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. #ST2 What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster