First American

Compensation

Full Description

Who We Are Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Responsible for establishing, streamlining, and managing processes, procedures and programs related to escrow operations and support functions. Manage and lead teams who perform a wide range of duties related to escrow operations. Manage processes and policies. Partners with and acts as a liaison between groups to ensure that compliance, policy adherence, production goals, and timelines are met. Ensures employee conformance to established practices and proper training of staff. What You'll Do: Manages work activities and escrow operational / support functions at the regional level for counties, states, or a defined process. Typically manages production roles but may act as a functional manager with no direct reports. May have some administrative management duties; does not have Branch Management oversight. May support residential and / or commercial transactions Provides input to operational plans and works with Senior Management to ensure that plans are integrated with broader strategies. Acts as a liaison with Escrow/Branch managers and leaders of other functions/ operations/ business units and provides feedback and resolution on escalated issues, process issues/changes and results. Coordinate and monitor efforts between groups. Represents escrow’s involvement with changes to processes. In smaller operations, may be a hybrid role with Escrow and Title staff members reporting in Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching. Identifies training needs for subordinates. Makes hiring and compensation recommendations. May get input from management What You'll Bring: Bachelor’s degree or equivalent combination of education and experience 5-7 years of directly related experience 3-5 years demonstrated experience in a supervisory or management role. 5+ years commercial disbursement experience Demonstrated success establishing, leading and maintaining effective working relationships at the Department Management level. Strong process skills required; detail oriented Strong computer skills and knowledge of company operating systems/applications Strong problem-solving and customer service skills Ability to lead/sought out for advice Able to manage competing priorities Successful track record designing, developing, and executing complex projects. Can influence the thinking of, or gain acceptance from others in sensitive situations, using influence and preventing damage to the relationships. Strong communication skills with the capacity to communicate the function’s vision and the department’s direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics. Actively recruits, retains and develops talent and holds employees accountable for results. Leads change, manages conflict and fosters collaboration. Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of escrow operations. Pay Range: $97,700.00 - $130,300.00 Annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.