Facilities Management Express

Optimize post-sales lifecycle and support revenue growth through systems, data, and automation. | 2+ years in Customer Success or Revenue Operations with Salesforce experience preferred. | We are seeking a Customer Success Operations Specialist to bridge the gap between customer-facing strategy and operational execution. This is a high-impact, cross-functional role connecting Customer Success, Support, and Implementation with Revenue Operations and broader go-to-market teams. This person will spend their first six months embedded within the Customer Success team, learning the customer journey, lifecycle touchpoints, and day-to-day workflows. After this period, they will transition into the Revenue Operations (RevOps) team, where they will serve as the operational partner to post-sale teams by designing scalable systems, improving processes, and delivering clear insights that help drive retention and expansion. Their focus will be enabling revenue growth and strong customer outcomes through well-designed systems, reliable data, thoughtful automation, and clear performance visibility. As the Customer Success Operations Specialist, you will: • Map and optimize the post-sales lifecycle, including professional services handoffs, implementation milestones, and renewal workflows. • Maintain and enhance our CS tech stack (e.g., Salesforce, Planhat, Zendesk), ensuring tools are configured to support day-to-day workflows. • Build and audit dashboards that track key performance indicators (KPIs) such as Net Dollar Retention (NDR), Time-to-Value (TTV), CSAT/NPS, Customer Health Score, and Customer Product Adoption. • Perform regular audits of customer data within the CRM to ensure accurate health scoring, renewal dates, and contract values. • Provide data and analysis for CS Leadership and Rev Ops, turning insights into actions and process improvements • Develop automated playbooks to alert the team of upcoming renewals or expansion opportunities, ensuring no revenue falls through the cracks. • Streamline ticket routing and project management tracking to improve efficiency for our Support and Professional Services teams. • Create and maintain internal "how-to" guides for CS processes to ensure team-wide consistency and seamless onboarding for new hires. • Evaluate, recommend, and implement new technologies to support CS strategy and growth. Preferred Experience & Qualities: What are we looking for in this role?: Strongly preferred: • 2+ years in Customer Success, Account Management, or Revenue Operations. • Experience with Salesforce (Admin certification is a plus) and familiarity with CS platforms or Project Management tools. • Proven experience using spreadsheets to manage, analyze, and report on data. • Ability to explain complex technical workflows to non-technical stakeholders clearly. • A match with our core values: Teamwork, Excellence and Integrity. Nice to have: • Experience with SQL, Tableau, or PowerBI. • Previous experience in a high-growth SaaS environment. • Background in Customer Success or Professional Services. The hiring process for this role: • Apply! Submit your resume and answers to the application questions below via the Workable portal • Phone screen with People Ops: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc. • Hiring manager conversation: A 60-minute conversation with the hiring managers. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc. • Final Interview: A 60-minute peer interview with members from the Customer Success and Revenue Operations teams. • Questions for you from the team on your background, as well as time to discuss the day-to-day responsibilities and team culture. • Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person. FMX Benefits and Life at FMX: • You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company. • Competitive benefits: 100% company-paid health, dental, vision, long and short term disability, and life insurance. • Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator. • Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection. • Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time? • Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines. • You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. Compensation: • This position is eligible for a base salary as well as a Company Performance Bonus. The compensation range for this position is expected to be $65,000-$75,000. • 401(k) and medical / dental / vision / short and long term disability / life insurance. Other considerations: The candidate for this position can be located anywhere in the US. Company: FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/ Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.

Manage end-to-end customer data migration projects, act as data migration SME, attend customer meetings, and provide product training in a fast-paced SaaS environment. | Bachelor’s degree, advanced Excel skills, strong communication and organizational abilities, customer-facing experience, and ability to manage multiple projects and deadlines. | Job Description: Are you a highly motivated individual with an analytical mindset? Are you well-versed in common data transformation techniques? Do you enjoy working with data as well as working with customers? Are you looking to make a splash as part of a small but growing team? If you answered “Yes” to all of those questions, then we’re looking for you! The ideal candidate for this role will be extremely detail-oriented and demonstrate a strong passion for business intelligence and data transformation technologies to support the customers of a rapidly growing SaaS business. The Customer Data Specialist is a part of the Customer Success team, otherwise known as FMX’s secret weapon. We stand out in the industry due to our world-class customer support, which has earned us a 98% customer satisfaction rating! Customer Data Specialists are meticulous in their work and exhibit high attention to detail. The primary objective of this role is to successfully manage end-to-end customer data migration projects from multiple sources during implementation. Customer Data Specialists are expected to take initiative, meet project deadlines, and provide timely responses to customer inquiries. You'll be working in a fast-paced, high-energy, and collaborative environment, where you'll be expected to show up every day and impact the strategy and culture of the company in a positive way. You can expect to dedicate 70% of your time to data migrations, 20% customer meetings, and 10% administering product trainings. Responsibilities: As a Customer Data Specialist, you will: Act as a data migration subject matter expert on the Customer Success team Complete end-to-end data migrations for FMX customers. This process includes extracting source data from external softwares and transforming it to fit FMX’s target data schema using tools such as Excel, Power Query, and others prior to completing the upload process in the FMX application Be the go-to source for a customer’s data questions and needs during their implementation Understand customer data needs and prioritize them accordingly Attend customer-facing meetings with the Customer Success Implementation and Retention teams to ensure customers’ data requirements are being met Become an expert in FMX’s core product, and lead technical module-based trainings for customers Adhere to project priority procedures and completion deadlines Establish, maintain, and continuously increase client satisfaction through professional and courteous service Work cross-functionally across Customer Success Support, Implementation, and Retention teams to maintain consistent communication Experience & Qualities: A Bachelor’s degree from an accredited university Advanced Microsoft Excel skills Exceptional communication, attention to detail, time management, and organizational traits An openness to learning new skills in data transformation technologies Creativity in using intelligent automation tools to complete repetitive tasks Ability to manage a high volume of projects and meet deadlines Comfortable hosting customer-facing meetings Self-motivation and ability to thrive in a fast-paced, competitive environment Embodiment of our core pillars: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, and we treat each other and everyone we meet with respect and integrity. Tech Stack FMX (We love our own product!) Microsoft Excel Slack Zendesk Google Suite (Sheets, Slides, etc.) The hiring process for this role: Apply! Submit your resume and answers to the application questions via the Workable portal. Phone screen with PeopleOps: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc. Hiring manager conversation: A 60-minute conversation with the Manager of Support Services and the Director of Customer Success. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. This is a great time for you to ask questions about the expectations for this role, team culture, etc. Note: Following the Hiring Manager Conversation, there may be a data assessment project given, which will be reviewed in the first fifteen minutes of the Final Panel Interview. Final Panel interview: A 45-minute, two part conversation. You can expect the first fifteen minutes to be dedicated to reviewing the data assessment project. The second portion of this interview will be a conversation with a few members of the Support Services team. This is a great time for you to ask questions about the team, life at FMX and get to know your potential teammates! FMX Benefits and Life at FMX: You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company. Competitive benefits: 100% company-paid health, dental, vision insurance, long and short term disability, and life insurance. Work from home: At FMX, we are remote first, but you’re welcome to use our office as you need. We host one all-company event a year to ensure that you can put a face to a name and establish high-trust relationships with your teammates and coworkers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator. Home office stipend: We’ll give you everything necessary to do your job (company-sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture, and accessories. You will also get $60/month toward your home internet connection. Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time? Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines. You can wear jeans and tees: Feel free to keep it casual, we do. You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. Compensation: The base salary range for this position is expected to be $52,250. There is also bonus potential, bringing on target earnings to $55,000. 401(k) and medical / dental / vision / short and long term disability / life insurance Other Considerations: The candidate for this position can be located anywhere in the US. Company: FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/ Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.

The Customer Support Specialist manages a high volume of inbound support tickets, phone calls, and live chat messages while providing product support for implementation and retention teams. They are responsible for investigating and resolving technical issues, maintaining customer satisfaction, and developing documentation. | Candidates should have 1-3 years of experience in Customer Support or a related role, with a customer-centric mindset and strong problem-solving skills. A BS/BA degree is preferred, and experience in IT helpdesk is a plus. | Are you passionate about building strong rapport with customers and learning technical skills? Do you have a knack for problem solving? Do you enjoy working with software to create impactful solutions for end-users? Are you looking to make a splash as part of a small but growing team? If you answered “Yes'' to all those questions, then we’re looking for you! The Customer Support Specialist plays a key role on the Customer Success team, otherwise known as FMX’s secret weapon. We stand out in the industry due to our world-class customer support, which has earned us a 98% customer satisfaction rating! Customer Support Specialists are FMX product experts and act as the frontline support for all customer questions and technical issues. In this role, you’ll manage a high volume of inbound support tickets, phone calls, live chat messages, and specialized customer projects and also provide product support for our implementation and retention teams. You’ll be expected to take initiative, meet project deadlines, and provide timely responses to customer inquiries. You'll be working in a fast-paced, high-energy, and collaborative environment, where you'll be expected to show up every day and impact the strategy and culture of the company in a positive way. You can expect to dedicate 75% of your time to supporting our customers, 15% investigating product-related issues, and 10% providing assistance to the implementation and retention teams. Responsibilities: As a Customer Support Specialist, you will: Manage a high volume of inbound support tickets, phone calls, and live chat messages Answer product-related questions and inquiries in great detail Investigate, troubleshoot, document, and resolve technical issues Adhere to customer support SLAs for response and resolution times Coordinate and lead end-user training sessions Fulfill FMX site configuration projects and adhere to completion timelines Maintain a high-level of customer satisfaction through professional and courteous service Provide product support for the implementation and retention teams as needed Develop internal and customer-facing documentation Work closely with the Customer Support management team to identify new ways to streamline processes and improve workflow Preferred Experience & Qualities What are we looking for in this role?: 1-3 years of experience in Customer Support, SaaS, or a related role BS/BA degree is preferred Background in customer support and/or IT helpdesk is a major plus Customer-centric mindset; a 98% customer satisfaction rating is a mark you strive to uphold You’re a problem solver and have demonstrated the ability to analyze, troubleshoot, document and resolve complex technical issues in a timely manner Can handle a high volume of support cases and consistently meet established SLAs Exhibit exceptional written and verbal communication skills You’re compassionate and skilled in building rapport and relationships with customers Proven experience working in a deadline-driven environment with great results You take pride in your work; quality is of the utmost importance Comfortable leading training sessions with end-users with varying levels of technical knowledge Demonstrate a high attention to detail and excellent time management/organizational skills Innovative mind and can use your creativity to create impactful solutions for end-users Self-motivated and able to thrive in a fast-paced, competitive environment Willingness to travel a few times a year A match with our core pillars: Teamwork, Excellence and Integrity Tech Stack: FMX (We love our own product!) Zendesk RingCentral Intercom Microsoft Excel The hiring process for this role: Apply! Submit your resume and answers to the application questions via the Workable portal. Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc. Hiring manager conversation: A 60-minute conversation with the Manager of Customer Success. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. Also, a great time for you to ask questions about the expectations for this role, team culture, etc. Final Interview:A 30-minute peer conversation with the Enterprise CSS team to gain insight into the team’s culture, get a feel for their day-to-day work, and ask questions Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person. FMX Benefits and Life at FMX: You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company. Competitive benefits: 100% company-paid health, dental and vision insurance. Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have one all-company event each year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator. Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection. Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time? Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines. You can wear jeans and tees: Feel free to keep it casual, we do. You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. You’ll have a chance to grow professionally with the team: We gather daily to share insights and resources. In addition, we have a weekly book club where we discuss professional development books and look for ways to grow as Salespeople. You can wear jeans and tees: Feel free to keep it casual, we do. Compensation: The base salary range for this position is expected to be $52,000. There is also bonus potential. On target earnings for this role is expected to be $55,000. 401(k) and medical / dental / vision / short and long term disability / life insurance Other considerations: The candidate for this position can be located anywhere in the US. Company: FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/ Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.

Lead and develop a high-performing sales team across multiple markets to achieve revenue targets and drive business growth. | Minimum 5 years sales experience with 2 years in leadership, strong sales methodologies knowledge, excellent communication and coaching skills, and experience in facilities management or software industry preferred. | Job Title: Manager of Account Executives Company Overview: Facilities Management Express (FMX) is a leading provider of innovative facilities management software solutions designed to streamline operations and enhance productivity. With a commitment to customer success and technological excellence, FMX serves a diverse client base across higher education, government, and commercial sectors. Role Overview: As the Manager of Account Executives, you will lead and inspire a high-performing sales team across three key markets: Higher Education, State & Local Government, and Commercial. Your role is pivotal in driving revenue growth, coaching your team to exceed targets, and fostering a collaborative and motivated sales environment. What You'll Do: - You will lead, mentor, and develop a team of Account Executives to achieve and surpass sales goals. - You will implement strategic sales plans tailored to each market segment. - You will analyze sales metrics and market trends to optimize team performance. - You will collaborate with marketing and product teams to align sales strategies. - You will manage pipeline development and forecast sales accurately. - You will recruit and onboard new sales talent to expand the team. - You will foster strong relationships with key clients and stakeholders. - You will drive continuous improvement initiatives within the sales process. What You Bring: - Minimum of 5 years of sales experience with at least 2 years in a leadership role. - Proven track record of managing and growing sales teams in B2B environments. - Strong understanding of sales methodologies and CRM tools. - Excellent communication, coaching, and interpersonal skills. - Ability to analyze data and make informed decisions. - Experience in the facilities management or software industry is a plus. Bonus Points If You Have: - Experience selling to Higher Education, Government, or Commercial markets. - Familiarity with SaaS sales cycles and subscription models. - Demonstrated success in scaling sales teams during periods of rapid growth. - Advanced skills in sales analytics and forecasting. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer flexible work arrangements including remote work options. - We offer professional development opportunities and career growth. - We offer a collaborative and inclusive company culture. Ready to Apply? Please submit your resume and a cover letter detailing your leadership experience and sales achievements to careers@fmx.com. We look forward to learning how you can contribute to our team’s success.

Lead and develop a high-performing sales team across multiple markets to achieve revenue targets and drive business growth. | Minimum 5 years sales experience with 2 years in leadership, strong sales methodologies knowledge, excellent communication and coaching skills, and experience in facilities management or software industry preferred. | Job Title: Manager of Account Executives Company Overview: Facilities Management Express (FMX) is a leading provider of innovative facilities management software solutions designed to streamline operations and enhance productivity. With a commitment to customer success and technological excellence, FMX serves a diverse client base across higher education, government, and commercial sectors. Role Overview: As the Manager of Account Executives, you will lead and inspire a high-performing sales team across three key markets: Higher Education, State & Local Government, and Commercial. Your role is pivotal in driving revenue growth, coaching your team to exceed targets, and fostering a collaborative and motivated sales environment. What You'll Do: - You will lead, mentor, and develop a team of Account Executives to achieve and surpass sales goals. - You will implement strategic sales plans tailored to each market segment. - You will analyze sales metrics and market trends to optimize team performance. - You will collaborate with marketing and product teams to align sales strategies. - You will manage pipeline development and forecast sales accurately. - You will recruit and onboard new sales talent to expand the team. - You will foster strong relationships with key clients and stakeholders. - You will drive continuous improvement initiatives within the sales process. What You Bring: - Minimum of 5 years of sales experience with at least 2 years in a leadership role. - Proven track record of managing and growing sales teams in B2B environments. - Strong understanding of sales methodologies and CRM tools. - Excellent communication, coaching, and interpersonal skills. - Ability to analyze data and make informed decisions. - Experience in the facilities management or software industry is a plus. Bonus Points If You Have: - Experience selling to Higher Education, Government, or Commercial markets. - Familiarity with SaaS sales cycles and subscription models. - Demonstrated success in scaling sales teams during periods of rapid growth. - Advanced skills in sales analytics and forecasting. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer flexible work arrangements including remote work options. - We offer professional development opportunities and career growth. - We offer a collaborative and inclusive company culture. Ready to Apply? Please submit your resume and a cover letter detailing your leadership experience and sales achievements to careers@fmx.com. We look forward to learning how you can contribute to our team’s success.

Lead and develop a high-performing sales team across multiple market segments to achieve sales targets and drive business growth. | Minimum 5 years sales experience with 2 years in leadership, strong B2B sales background, CRM proficiency, and excellent communication skills. | Job Title: Manager of Account Executives Company Overview: Facilities Management Express (FMX) is a leading provider of innovative facilities management software solutions designed to streamline operations and enhance productivity. With a commitment to customer success and technological excellence, FMX serves a diverse client base across higher education, government, and commercial sectors. Role Overview: As the Manager of Account Executives, you will lead and inspire a high-performing sales team focused on driving growth across three key markets: Higher Education, State & Local Government, and Commercial. Your leadership will be pivotal in coaching, developing, and empowering your team to exceed sales targets and deliver exceptional client value. What You'll Do: - You will lead, mentor, and develop a team of Account Executives to achieve and surpass sales goals. - You will implement strategic sales plans tailored to the unique needs of each market segment. - You will collaborate cross-functionally with marketing, product, and customer success teams to align sales strategies. - You will analyze sales metrics and market trends to identify growth opportunities. - You will foster a culture of continuous improvement, accountability, and professional development. - You will manage pipeline forecasting and reporting to senior leadership. - You will recruit and onboard new sales talent to expand the team. - You will represent FMX at industry events and client meetings to build strong relationships. What You Bring: - Minimum of 5 years of sales experience with at least 2 years in a leadership role managing sales teams. - Proven track record of meeting or exceeding sales targets in B2B environments. - Strong knowledge of sales methodologies and CRM tools (e.g., Salesforce). - Excellent communication, coaching, and interpersonal skills. - Ability to analyze data and make informed decisions. - Experience working with diverse markets such as education, government, or commercial sectors. Bonus Points If You Have: - Experience in the facilities management or software-as-a-service (SaaS) industry. - Familiarity with higher education and government procurement processes. - Demonstrated success in scaling sales teams during periods of rapid growth. - Advanced certifications in sales or leadership (e.g., Certified Sales Leader). What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer flexible work arrangements including remote work options. - We offer professional development opportunities and career growth support. - We offer a collaborative and inclusive company culture that values innovation. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are excited to join FMX. We look forward to hearing from you!

Lead and develop a high-performing team of Account Executives across multiple markets to achieve sales targets and drive business growth. | Minimum 5 years sales experience with 2 years in leadership, strong market knowledge, excellent communication, and CRM skills. | Job Title: Manager of Account Executives Company Overview: Facilities Management Express (FMX) is a leading provider of innovative facilities management software solutions designed to streamline operations and improve efficiency for organizations across various sectors. With a commitment to customer success and technological excellence, FMX supports clients in Higher Education, State & Local Government, and Commercial markets. Role Overview: As the Manager of Account Executives, you will lead and inspire a diverse team of sales professionals across three key markets. Your role is pivotal in driving revenue growth, coaching your team to exceed targets, and fostering a collaborative and high-performance sales culture. What You'll Do: - You will lead, mentor, and develop a team of Account Executives to achieve and surpass sales goals. - You will implement strategic sales plans tailored to Higher Education, State & Local Government, and Commercial sectors. - You will analyze market trends and customer needs to identify new business opportunities. - You will collaborate with marketing and product teams to align sales strategies with company objectives. - You will monitor sales metrics and prepare regular reports for senior leadership. - You will foster a positive team environment that encourages professional growth and accountability. - You will manage recruitment, training, and performance evaluations for your team. - You will ensure excellent customer relationships and satisfaction through effective sales practices. What You Bring: - Minimum of 5 years of sales experience with at least 2 years in a leadership role managing sales teams. - Proven track record of meeting or exceeding sales targets in complex B2B environments. - Strong knowledge of the Higher Education, State & Local Government, or Commercial markets. - Excellent communication, coaching, and interpersonal skills. - Ability to analyze data and use CRM tools effectively. - Bachelor’s degree in Business, Marketing, or a related field. Bonus Points If You Have: - Experience in facilities management or SaaS sales. - Familiarity with CRM platforms such as Salesforce. - Demonstrated success in multi-market sales leadership. - Advanced degree or relevant certifications in sales or management. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the Manager of Account Executives position at Facilities Management Express. We look forward to hearing from you!

Lead and develop a high-performing team of Account Executives across multiple markets to achieve sales targets and drive business growth. | Minimum 5 years sales experience with 2 years in leadership, strong market knowledge, excellent communication, and CRM skills. | Job Title: Manager of Account Executives Company Overview: Facilities Management Express (FMX) is a leading provider of innovative facilities management software solutions designed to streamline operations and improve efficiency for organizations across various sectors. With a commitment to customer success and technological excellence, FMX supports clients in Higher Education, State & Local Government, and Commercial markets. Role Overview: As the Manager of Account Executives, you will lead and inspire a diverse team of sales professionals across three key markets. Your role is pivotal in driving revenue growth, coaching your team to exceed targets, and fostering a collaborative and high-performance sales culture. What You'll Do: - You will lead, mentor, and develop a team of Account Executives to achieve and surpass sales goals. - You will implement strategic sales plans tailored to Higher Education, State & Local Government, and Commercial sectors. - You will analyze market trends and customer needs to identify new business opportunities. - You will collaborate with marketing and product teams to align sales strategies with company objectives. - You will monitor sales metrics and prepare regular reports for senior leadership. - You will foster a positive team environment that encourages professional growth and accountability. - You will manage recruitment, training, and performance evaluations for your team. - You will ensure excellent customer relationships and satisfaction through effective sales practices. What You Bring: - Minimum of 5 years of sales experience with at least 2 years in a leadership role managing sales teams. - Proven track record of meeting or exceeding sales targets in complex B2B environments. - Strong knowledge of the Higher Education, State & Local Government, or Commercial markets. - Excellent communication, coaching, and interpersonal skills. - Ability to analyze data and use CRM tools effectively. - Bachelor’s degree in Business, Marketing, or a related field. Bonus Points If You Have: - Experience in facilities management or SaaS sales. - Familiarity with CRM platforms such as Salesforce. - Demonstrated success in multi-market sales leadership. - Advanced degree or relevant certifications in sales or management. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the Manager of Account Executives position at Facilities Management Express. We look forward to hearing from you!

Lead and develop a high-performing team of Account Executives across multiple markets to achieve sales targets and drive business growth. | Minimum 5 years sales experience with 2 years in leadership, strong market knowledge, excellent communication, and CRM skills. | Job Title: Manager of Account Executives Company Overview: Facilities Management Express (FMX) is a leading provider of innovative facilities management software solutions designed to streamline operations and improve efficiency for organizations across various sectors. With a commitment to customer success and technological excellence, FMX supports clients in Higher Education, State & Local Government, and Commercial markets. Role Overview: As the Manager of Account Executives, you will lead and inspire a diverse team of sales professionals across three key markets. Your role is pivotal in driving revenue growth, coaching your team to exceed targets, and fostering a collaborative and high-performance sales culture. What You'll Do: - You will lead, mentor, and develop a team of Account Executives to achieve and surpass sales goals. - You will implement strategic sales plans tailored to Higher Education, State & Local Government, and Commercial sectors. - You will analyze market trends and customer needs to identify new business opportunities. - You will collaborate with marketing and product teams to align sales strategies with company objectives. - You will monitor sales metrics and prepare regular reports for senior leadership. - You will foster a positive team environment that encourages professional growth and accountability. - You will manage recruitment, training, and performance evaluations for your team. - You will ensure excellent customer relationships and satisfaction through effective sales practices. What You Bring: - Minimum of 5 years of sales experience with at least 2 years in a leadership role managing sales teams. - Proven track record of meeting or exceeding sales targets in complex B2B environments. - Strong knowledge of the Higher Education, State & Local Government, or Commercial markets. - Excellent communication, coaching, and interpersonal skills. - Ability to analyze data and use CRM tools effectively. - Bachelor’s degree in Business, Marketing, or a related field. Bonus Points If You Have: - Experience in facilities management or SaaS sales. - Familiarity with CRM platforms such as Salesforce. - Demonstrated success in multi-market sales leadership. - Advanced degree or relevant certifications in sales or management. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the Manager of Account Executives position at Facilities Management Express. We look forward to hearing from you!

Lead and manage the Account Executive team to achieve sales targets, develop talent, forecast bookings, and collaborate cross-functionally to drive sales strategy and culture. | 5+ years managing sales teams with proven sales results, SaaS industry experience, Salesforce proficiency, strong coaching skills, and ability to work in a hybrid environment based in Ohio. | FMX is seeking a dynamic Manager, Account Executives to lead our expanding team. In this leadership role, you'll coach, develop, and empower a high-performing team of AEs covering three distinct markets: Higher Education, State & Local Government, and Commercial. We're looking for a proven sales leader with a strong track record in the SaaS space who is passionate about driving results. While deep expertise in each segment isn’t required, your ability to coach, motivate, and deliver outcomes is critical. Ideally based in Ohio, this is a strategic, people-first role that will allow you to directly shape sales strategy and build a collaborative, results-driven culture. Responsibilities: Lead and manage the Account Executive team, overseeing training, development, enablement, performance management, and recruitment. Drive consistent achievement of sales targets, aiming for at least 80% quota attainment across the team. Ensure effective onboarding and ramp-up of new Account Executives, targeting a 90% success rate. Provide accurate quarterly forecasts of team bookings within a 90% confidence range. Partner with Marketing and Business Operations to optimize sales campaigns and drive overall efficiency. Use a data-driven approach to develop actionable plans, track pipeline health, and coach the team to improve performance. Provide clear, constructive feedback and strategic insights to senior leadership to support ongoing growth. Foster a collaborative, high-performance culture that values accountability, learning, and results. Promote cross-functional alignment to ensure sales strategies support broader company objectives. Preferred Experience & Qualifications: Preferably based in Central Ohio, with 5+ years managing and scaling sales teams, including remote or hybrid setups. Proven track record of consistently exceeding sales targets and KPIs. Strong experience in the SaaS industry with deep sales strategy expertise. Skilled at cross-functional collaboration with marketing, operations, and product teams. Proficient in Salesforce (or similar CRM) and sales enablement tools. Data-driven leader with strong pipeline management and forecasting skills. Passionate coach focused on training and developing high-performing teams. Excellent communicator, comfortable handling difficult conversations and presenting to leadership. Empathetic and emotionally intelligent leadership style. Adaptable and resilient in fast-paced, evolving environments. A strong match with our core pillars: Teamwork, Excellence, and Integrity The hiring process for this role: Apply! Submit your resume and answer the application questions via the Workable portal. Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Hiring manager conversation: A 60-minute discussion with the Senior VP of Sales and other key stakeholders. Prepare to delve into your background, vision for the role, and how you can contribute to FMX. Final panel interview: A 90-minute session with team members to assess cultural fit and collaboration skills, including a presentation component. Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person. FMX Benefits and Life at FMX: You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company. Competitive benefits: 100% company-paid health, dental and vision insurance. Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have one all-company event each year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator. Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection. Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time? Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible. You can wear jeans and tees: Feel free to keep it casual, we do. You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. Compensation: This position offers a competitive base salary plus a Company Performance Bonus. 401(k) and medical/dental/vision insurance Company: FMX is founded and headquartered in Columbus, Ohio, and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/ Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal-opportunity employer and a drug-free workplace.

As a Software Developer, you will contribute to the FMX web application by implementing new features and refining existing functionality. You will also diagnose and resolve application issues while collaborating with designers and the product team. | The ideal candidate should have at least two years of experience as a software engineer with expertise in .NET, C#, JavaScript, and React frameworks. A working knowledge of DevOps principles and practices is also preferred. | We’re looking for a full-stack Software Developer to join our growing team to help improve and enhance our application. You will work on one of our core roadmap teams, while regularly collaborating with our broader Product and Engineering team. In addition to writing and testing code, you’ll be actively involved in defining the solutions we develop to meet our users’ needs. Responsibilities: As a Software Developer, you will: Contribute to the FMX web application by implementing new features, refining existing functionality, and continuously improving code quality Work closely with designers and our product team to ensure our solutions solve the challenges our users face Demonstrate a passion for continuous learning by staying up-to-date on industry best practices and leveraging emerging technologies including libraries, tools, and AI-driven solutions Identify and address technical debt for long-term stability Diagnose and resolve application issues by analyzing logs, metrics, and user reports to identify root causes and prevent recurrence Have opportunities to work on things that matter to you - whether that’s improving a tool or process, exploring new technologies, or solving pain points you’ve noticed in the application Preferred Experience & Qualities: What are we looking for in this role?: At least two years experience as a software engineer with expertise in .NET, C#, javascript, and React frameworks to build robust solutions Experience diagnosing and troubleshooting application issues A working knowledge of DevOps principles and practices, along with experience implementing CI/CD pipelines Some level of comfort with SQL is preferred, but not required A match with our core pillars: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, we treat each other and everyone we meet with respect and integrity The hiring process for this role: Apply! Submit your resume and answers to the application questions below via the Workable portal Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc. Hiring manager and technical conversation: A 90+ minute conversation with the hiring team. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. We will be exploring live technical solutioning in the listed disciplines. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc. Final Interview: A 60-minute interview with the engineering leadership team for a cultural fit and to explore the future technical direction of FMX. Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person. FMX Benefits and Life at FMX: You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company. Competitive benefits: 100% company-paid health, dental and vision insurance. Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator. Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection. Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time? Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible. You can wear jeans and tees: Feel free to keep it casual, we do. You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. Compensation: This position is eligible for a base salary as well as a company performance bonus. 401(k) and medical / dental / vision insurance. Other considerations: The candidate for this position can be located anywhere in the US. Company: FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/ Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.