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Experian

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Data Operations Specialist - Remote

ExperianAnywhereFull-time
View Job
Compensation$Not specified

Support and maintain data workflows, troubleshoot data issues, and collaborate with cross-functional teams to ensure data integrity and performance. | Requires experience in data operations, SQL Server, scripting, and file transfer platforms, with a focus on data quality and process automation. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description The Data Operations Specialist will help shape the future of employer services, with a focus on HR compliance and outsourcing. We are looking for an experienced and motivated Data Operations Specialist with technical expertise, business insight, and a proactive approach to problem-solving. You will help develop and implement data-driven solutions that enable strategic decision-making and drive business growth. You will help maintain the health of our data infrastructure, supporting cross-functional teams, and driving operational excellence across our data platforms. You have a background in data operations, and data quality management, with a passion for optimizing data workflows and supporting analytics initiatives. This role is critical in ensuring the integrity, availability, and performance of our data systems and workflows. What you'll be doing: Execute tasks assigned via the Data Services ticketing system, ensuring SLA adherence and process compliance Set up and manage file automation using GoAnywhere to ensure files move seamlessly from SFTP to all relevant products and platforms. Collaborate with data engineers, analysts, and business stakeholders to support data needs. Develop and maintain documentation for data operations processes and workflows. Assist in onboarding new data sources and integrating them into existing systems Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across different products Perform root cause analysis and resolve data-related issues promptly. Provide occasional weekend support for software upgrades, database patching, and regression testing You will report to the Manager of Data Services Qualifications Bachelor's Degree in computer science, Information Systems, Data Analytics, or a related field 2+ years of experience in data operations, data engineering, or similar roles Experience developing data solutions Hands-on experience with Microsoft SQL Server Experience with GoAnywhere Managed File Transfer (MFT) platform Proficiency in scripting languages such as Python or PowerShell Experience collaborating across cross-functional teams Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including full medical, dental, vision, and matching 401K Fully remote environment Flexible time off including volunteer time off, vacation, sick and 12-paid holidays At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

SQL Server
Data Operations
File Automation
Troubleshooting Data Issues
Direct Apply
Posted 3 days ago
EX

Account Executive – Inside Sales, Hunter (Remote)

ExperianAnywhereFull-time
View Job
Compensation$70K - 120K a year

Manage and grow client relationships, prospect for new business, and present solutions to increase revenue. | 5+ years of successful sales experience, prospecting skills, background in SaaS or financial services, and a BA/BS degree. | About us, but we'll be brief Ready to make a difference? Experian has evolved into a global tech company in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're members of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and we're not done. Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, accomplished people and new ideas so we can help create a better tomorrow. To do this we employ 'big-thinkers' that share our purpose #uniquelyexperian Job Description What we're looking for… Communication is the key to our success. You grasp concepts quickly and know how to make the complex easy to understand. You can effortlessly share your knowledge of the industry and how your customer is using data, software, and analytics to enhance their business You collaborate naturally with members across different teams balancing priorities. You excel at bringing the right people to the table, managing issues and identifying opportunities You achieve results and identify new ways to maintain current partnerships You prioritize accountability and build trust with your clients and internal partners What you'll do You will bring in new business to Experian by following up on appointments set and also doing your own outbound prospecting. Your role on the Middle Market Sales team, is to increase Experian revenue by managing, and closing deals with prospects in different industries and supporting those clients for another year. Based virtually, you will consult with client decision makers of all levels to understand and diagnose our needs, then present solutions to deepen your client relationship and increase revenue. This is a remote postioin reporting to the Senior Sales Director. Uncapped commissions on a 50/50 comp split* Qualifications 5+ years of successful sales experience with experience prospecting for new business and expanding existing relationships and revenue opportunities. Background in traditional Financial Services, Fintech, SaaS or related field sales. Understanding of corporate financial priorities and the plans designed to deliver revenue and profit expectations. You have demonstrated ability to produce and develop new business both within an existing book and cold calling. BA/BS in business/finance/marketing Additional Information Perks Paid time off 401K with a 4% company match with immediate vesting. Comprehensive health, dental, and vision plans. 5 sick days each calendar year. 12 paid company holidays and 2 paid volunteer days. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Sales prospecting
Client relationship management
Solution presentation
Industry knowledge in SaaS and tech
Direct Apply
Posted 4 days ago
EX

Director, Operational & Technology Risk Management - Remote

ExperianAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Partner with operational and technology leaders to embed risk policies, assess risks, and promote a risk-aware culture. | 5+ years in operational or technology risk management in a SaaS or cloud environment, experience with cloud platforms (preferably AWS), and familiarity with risk frameworks like NIST or ISO. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description We are a leading global software-as-a-service (SaaS) company, headquartered in the UK, with operations in 31 countries and our largest market and revenue base in the United States. As part of a larger global enterprise, we provide mission-critical technology solutions to clients worldwide, helping them plan, operate, and innovate with confidence. We are looking for a hands-on, consultative Director of Operational & Technology Risk Management to join our Experian Software Solutions risk leadership team. This first line of defense role will partner with operational and technology management to ensure policies, standards, and controls are embedded, while promoting a culture of proactive, world-class risk management. You will report to the Global Head of Risk Management- Experian Software Solutions. This is a remote position. You will bring expertise in cloud computing, resilience, DevSecOps, and Agile technology practices, combined with the ability to translate risk principles into business-aligned outcomes. You'll have opportunity to: Be the primary risk advisor to operational and technology leaders, ensuring risks are identified, assessed, and managed following global frameworks. Embed resilient and secure-by-design practices across platforms, including observability, recovery, and DevSecOps principles. Partner with engineering, platform services, and operations teams to translate policy requirements into practical, applicable controls. Guide risk and control assessments, issue management, and reporting for operational processes, platforms, and services. Collaborate with global risk teams to maintain understanding and transparency across the enterprise. Monitor regulatory trends, cyber threats, and industry practices, advising leadership on possible effects and strategic responses. Promote a risk culture by coaching leaders and teams to embrace accountability for risk. Present clear insights and reporting to senior leadership, governance forums, and risk committees. Qualifications 5+ years' experience in operational or technology risk management within a large global SaaS, cloud platform, or technology company. Experience with cloud computing (AWS preferred), platform engineering, and modern technology operating models. Experience promoting Agile, DevSecOps, and Resilience-by-design practices. Experience working in or alongside mature, regulated operating environments, with knowledge of best practice frameworks (e.g., NIST, ISO, and SOC2). Background in operational risk, technology controls, and incident management. Excellent partner management and ability to engage senior leaders and hands-on practitioners alike. Experience simplifying complex risk topics for diverse audiences. Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html #LI-Remote At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition. World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

cloud computing
risk management
DevSecOps
Agile practices
regulatory compliance
Direct Apply
Posted 4 days ago
Experian

Director, Operational & Technology Risk Management - Remote

ExperianAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Partner with operational and technology leaders to embed risk policies, promote resilient and secure practices, and report on risk assessments. | 5+ years in operational or technology risk management within a large SaaS or cloud environment, with experience in cloud platforms, Agile, DevSecOps, and regulated settings. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description We are a leading global software-as-a-service (SaaS) company, headquartered in the UK, with operations in 31 countries and our largest market and revenue base in the United States. As part of a larger global enterprise, we provide mission-critical technology solutions to clients worldwide, helping them plan, operate, and innovate with confidence. We are looking for a hands-on, consultative Director of Operational & Technology Risk Management to join our Experian Software Solutions risk leadership team. This first line of defense role will partner with operational and technology management to ensure policies, standards, and controls are embedded, while promoting a culture of proactive, world-class risk management. You will report to the Global Head of Risk Management- Experian Software Solutions. This is a remote position. You will bring expertise in cloud computing, resilience, DevSecOps, and Agile technology practices, combined with the ability to translate risk principles into business-aligned outcomes. You'll have opportunity to: • Be the primary risk advisor to operational and technology leaders, ensuring risks are identified, assessed, and managed following global frameworks. • Embed resilient and secure-by-design practices across platforms, including observability, recovery, and DevSecOps principles. • Partner with engineering, platform services, and operations teams to translate policy requirements into practical, applicable controls. • Guide risk and control assessments, issue management, and reporting for operational processes, platforms, and services. • Collaborate with global risk teams to maintain understanding and transparency across the enterprise. • Monitor regulatory trends, cyber threats, and industry practices, advising leadership on possible effects and strategic responses. • Promote a risk culture by coaching leaders and teams to embrace accountability for risk. • Present clear insights and reporting to senior leadership, governance forums, and risk committees. Qualifications • 5+ years' experience in operational or technology risk management within a large global SaaS, cloud platform, or technology company. • Experience with cloud computing (AWS preferred), platform engineering, and modern technology operating models. • Experience promoting Agile, DevSecOps, and Resilience-by-design practices. • Experience working in or alongside mature, regulated operating environments, with knowledge of best practice frameworks (e.g., NIST, ISO, and SOC2). • Background in operational risk, technology controls, and incident management. • Excellent partner management and ability to engage senior leaders and hands-on practitioners alike. • Experience simplifying complex risk topics for diverse audiences. Additional Information Benefits/Perks: • Great compensation package and bonus plan • Core benefits including medical, dental, vision, and matching 401K • Flexible work environment, ability to work remote, hybrid or in-office • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays • Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html • At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition. World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Risk Management
Operational Controls
Cloud Computing (AWS)
DevSecOps
Agile Methodologies
Regulatory Compliance (NIST, ISO, SOC2)
Verified Source
Posted 5 days ago
Experian

Technical Program Manager, Threat Detection (Remote)

ExperianAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Lead large-scale detection engineering projects, integrate AI solutions, and improve security workflows. | Extensive cybersecurity experience, detection engineering expertise, proficiency with Splunk, Google SecOps, AI, and project management skills. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description The Technical Program Manager (TPM) for the Threat Detection Engineering team will be at the intersection of cybersecurity and program management, responsible for leading the execution of complex and large-scale projects. The ideal candidate is technical, with experience in Splunk, Detection Engineering, Security Operations, and emerging technologies such as Google SecOps and Agentic AI. Additionally, proficiency in creating automations with Python or low-code/no-code solutions like Tines is essential. You will report to the Senior Director, Threat Detection. You'll have the opportunity to: • Lead the planning, execution, and delivery of large-scale, complex projects within the Threat Detection Engineering domain, ensuring objectives are met on time and within budget. • Collaborate with multiple teams, including security engineers, software developers, and IT operations, to define project requirements, scope, and goals. • Hands-on work in Splunk, Cribl, Exabeam, Google SecOps, and other relevant technologies to guide project decisions and strategies. • Lead integration of Agentic AI solutions to enhance detection engineering workflows, automate threat analysis, and improve decision-making. • Develop and implement automations to improve security operations and threat detection processes using Python or low-code/no-code platforms like Tines. • Champion the use of Infrastructure as Code practices within the team, enhancing scalability and resilience of our security infrastructure. • Manage project risks and ambiguities, navigating challenges and ensuring project success. • Foster a culture of innovation and continuous improvement, encouraging exploration of new technologies and methodologies to promote our threat detection capabilities. • Communicate project progress, risks, and outcomes to partners at all levels, providing transparency and encouraging informed decision-making. • Maintain knowledge of cybersecurity trends, threats, and technologies, ensuring our threat detection strategies remain ahead of potential attackers. Qualifications Your background: • 8+ years of experience in the cybersecurity field, with at least 3+ years leading large-scale Detection Engineering Programs, encompassing a broad understanding of cyber threats, defense mechanisms, and the cybersecurity landscape. • Familiarity with Agentic AI concepts and practical experience integrating AI-driven workflows into security operations. • Technical background in cybersecurity technologies and methodologies, with a focus on threat intelligence, detection, response, and prevention • Deep technical expertise in Splunk, Google SecOps, Detection Engineering, Detection as Code, Infrastructure as Code, and Security Operations • Experience as a Technical Program Manager or similar role in a cybersecurity or technology-focused environment. • Project management skills, with experience leading complex projects to successful completion. • Experience engaging with all kinds of team members. • Relevant certifications in project management (e.g., PMP), cybersecurity (e.g., CISSP), or technical domains (e.g., Splunk Certification) are highly desirable. • Able to manage ambiguous requirements and navigating challenges to achieve project objectives. • Experience leading content discussion around incident investigation efforts and effectively coordinate communications. • Experience in tracking activities within various Security Operation workflows. Additional Information Benefits/Perks: • Great compensation package and bonus plan. • Core benefits including medical, dental, vision, and matching 401K. • Flexible work environment, ability to work remote, hybrid or in-office. • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays. • Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html. At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote This is a remote position.

Cybersecurity
Detection Engineering
Splunk
Security Operations
AI Integration
Infrastructure as Code
Project Management
Verified Source
Posted 5 days ago
Experian

Senior Corporate Event Planner, Hybrid

ExperianAnywhereFull-time
View Job
Compensation$90K - 120K a year

Manage corporate events including logistics, vendor coordination, budgeting, content development, and onsite support. | Minimum 5 years corporate event experience, ability to travel and work overtime, familiarity with registration software and billing, strong collaboration and project skills. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Overview We are looking for an experienced Corporate Events Specialist to work collaboratively, with energy and creativity, to manage important functions in the successful execution of world-class Corporate Events. You will report into the Trade Show and Events Director. You will: • Work with hotels to manage housing lists, audio visual orders, room set-ups and develop menus for events ranging in size from 50 people to 900 people. • Help develop and proof content for event web site, event emails and other event collateral • Create event registration websites using the provided registration management software • Work with the Corporate Events Director and other Specialists in reconciling event cost center budgets, totaling more than $5 million • .Work with the Corporate Events team to create timelines for corporate events, including those that involve outside vendors, Creative Services department and several Experian teams. • Work directly with several levels of Experian management, outside vendors, resort management and Experian clients. • Remain current on industry trends, technology and share best practices. • Support survey summary report development and other post-event reporting to identify success metrics and areas of opportunity. • Work with the Corporate Events team to refine and monitor a standardized work-flow process for event planning and management. • Support efforts to develop relevant event databases and mailing lists. • Provide onsite support at all major events when assigned. • Bring energy, creativity and new ideas to contribute to a successful event team. Qualifications Qualifications • 5 years minimum event experience in a corporate environment. • Willing to travel an average of 4-6 times per year, each about one week long, for onsite support and event planning trips. This often requires long, sequential days and nights typically starting at 6 a.m. and ending between 10 – 11 p.m. • Available to work overtime and weekends occasionally to accommodate heavy workloads that tend to occur in the few months before a corporate event. • Experience using online registration management software • Familiarity with accounting and billing processes • Comfortable working collaboratively as a team and sharing responsibilities of a major event with other team members • Demonstrated experience leading by example (exhibiting integrity, enthusiasm, and commitment to results) and encouraging collaboration. • History of successful execution of multiple events with opposing priorities. • Program and Project skills – detail focused and accountable with the ability to handle stress and last-minute, urgent requests. • #LI-Hybrid Additional Information Benefits/Perks: • Great compensation package and bonus plan • Core benefits including medical, dental, vision, and matching 401K • Flexible work environment, ability to work remote, hybrid or in-office • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays • Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Event Management
Project Management
Budget Management
Vendor Coordination
CRM Systems
Stakeholder Engagement
Online Registration Software
Team Collaboration
Verified Source
Posted 13 days ago
EX

Entry Level Data Analyst

ExperianAnywhereInternship
View Job
Compensation$60K - 80K a year

Complete two 6-month rotations across business groups gaining hands-on experience with technical environments and programming languages under mentorship. | Graduating with a BS in Computer Science or related field, interest in data structures and analytics, familiarity with SQL, Alteryx, Tableau, Python, and experience in credit analytics or consumer finance. | Job Description: • Complete two 6-month, customized rotations across our business groups • Get hands-on experience with the latest technical environments, programming languages, and development • Receive 1:1 mentorship from Senior Engineers and a Career Development Coach • Visibility to Senior Leadership • Focus on personalized growth Requirements: • Graduating in December 2025 or Spring 2026 with a BS or above in Computer Science, Data Science, Data Analytics or an equivalent field • An interest in increasing knowledge and exposure to data structures, quality, and patterns • Familiarity with SQL, Alteryx, Tableau and Python • Experience with credit analytics, consumer finance, or consumer platforms Benefits: • Great compensation package and bonus plan • Core benefits including full medical, dental, vision, and matching 401K • Flexible work environment, ability to work remote, hybrid or in-office • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

SQL
Python
Data structures
Data quality
Data patterns
Credit analytics
Consumer finance
Alteryx
Tableau
Verified Source
Posted 2 months ago
EX

Data Analyst - Remote

ExperianAnywhereFull-time
View Job
Compensation$90K - 140K a year

Design and implement advanced analytics and machine learning models, automate data processes, build data visualization tools, and collaborate across teams to deliver data-driven insights. | Bachelor's in a quantitative field, proficiency in Python and ML frameworks, experience with complex data analysis and predictive modeling, and ability to manage projects end-to-end. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description We're looking for a creative Data Analyst to join Experian Automotive and shape the future of data-driven decision-making. You'll help design and implement advanced analytics solutions, standardize and automate data processes, and aid in the development of statistical, machine learning, and forecasting models that power business intelligence and client insights. You'll help create next-generation algorithms, build intuitive data visualization tools, and use new technologies—including generative AI and advanced modeling techniques—to solve impactful challenges. Collaborating across Finance, Product, Operations, and Technology teams, you'll guide automation, improve analytical workflows, and deliver relevant insights that influence strategic decisions. This is an opportunity to push boundaries, transform data into intelligence, and accelerate innovation across the organization. You will report to Experian Automotive's Vice President of Product Management. You'll have opportunity to: Build scalable data ecosystems to power advanced analytics, predictive modeling, and thoughtful decision-making. Aid in the development of forecasting and scenario modeling by integrating dynamic inputs, validating assumptions, and delivering forward-looking insights that anticipate risks and opportunities. Automate analytical workflows to accelerate speed-to-insight and reduce manual intervention. Use large-scale structured and unstructured data to uncover patterns, create applicable insights, and develop predictive and prescriptive models. Deploy advanced machine learning solutions—including deep learning, graph-based models, and reinforcement learning—to solve complex business and customer challenges. Maintain model development pipelines while driving proof-of-concept projects and rapid experimentation. Use modern analytics and cloud platforms (e.g., Python, AWS, Databricks, or Tableau) to create cutting-edge solutions. Improve algorithmic innovation by refining data analysis techniques, expanding pattern analytics, and generalizing methods for broader data flow coverage. Develop intuitive data visualizations and interactive tools to communicate complex insights and improve adoption across the organization. Qualifications Bachelor's in Computer Science, Data Science, Statistics, Mathematics, Engineering, or a related quantitative field. Proficiency in Python and experience with machine learning frameworks such as scikit-learn, XGBoost, or PyTorch; familiarity with SQL and statistical tools (e.g., R, SAS, MATLAB). Experience analyzing complex datasets and developing predictive models, experimental designs, and analytic plans to uncover insights and determine causal relationships. Understanding of statistical modeling, forecasting, and performance optimization for machine learning algorithms. Experience translating complex technical concepts into clear, relevant insights for team members. Experience managing projects end-to-end, delivering impactful solutions, and meeting deadlines in fast-paced environments. Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including full medical, dental, vision, and matching 401K Fully remote environment Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Python
Machine Learning (scikit-learn, XGBoost, PyTorch)
SQL
Statistical Modeling
Forecasting
Data Visualization (Tableau)
Cloud Platforms (AWS, Databricks)
Direct Apply
Posted 2 months ago
EX

Analytics Manager (Remote)

ExperianAnywhereFull-time
View Job
Compensation$120K - 180K a year

Lead and manage analytics projects for non-prime lending clients, oversee model development and deployment, provide credit risk expertise, mentor analysts, and collaborate cross-functionally to deliver data-driven solutions. | Master's degree in a quantitative field, 8+ years in credit risk analytics with subprime lending focus, proficiency in Python, SQL, Tableau, and experience leading analytics teams and client engagements. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description We are looking for an experienced and strategic Analytics Manager to lead client-facing analytics engagements for non-prime lenders. We ask that you have a deep understanding of credit risk, statistical modeling, and the full credit life cycle, with a focus on subprime lending. You will combine technical expertise with exceptional communication skills to deliver actionable insights, guide modeling strategies, and lead high-impact client engagements. You will have at least one direct report. You will report to the Senior Director, Clarity Consulting. Key Responsibilities: Lead and manage analytics projects for non-prime lending clients, from scoping to delivery. Oversee the development, validation, and deployment of statistical and machine learning models across the credit life cycle (targeting, acquisition, account management, collections, recoveries). Provide subject matter expertise in subprime credit risk, including the design of segmentation strategies and decision frameworks. Partner with clients to understand business challenges, present findings, and recommend data-driven solutions. Translate analytical outputs into clear visualizations, dashboards, and presentations that influence decision-makers. Work closely with Sales and Product teams to align analytics solutions with client needs and market opportunities. Establish feedback loops with development teams to continuously improve data products, models, and analytics tools. Mentor and manage a team of analysts, fostering technical growth and client-readiness. Ensure analytics deliverables meet high standards for quality, compliance, and business impact. Collaborate with cross-functional teams including product, technology, and risk to drive innovation in modeling and analytics. Qualifications Master's degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Data Science, Engineering) Minimum 8 years of relevant experience in modeling and analytics, with a focus on credit risk. Experience with subprime or non-prime lending analytics. Hands-on exposure to applications across the entire credit life cycle. Expertise leading analytics teams and managing client engagements. Experience collaborating with Sales and Product teams, and influencing product development roadmaps through analytics insights. Proficient in Python, SQL, and Tableau for data manipulation, visualization, modeling, and analysis. Experience with data storytelling and dashboard creation. Grasp of statistical and machine learning techniques. Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote This is a remote position.

Credit Risk Modeling
Statistical and Machine Learning Techniques
Python
SQL
Tableau
Data Storytelling
Team Leadership
Client Engagement Management
Direct Apply
Posted 2 months ago
EX

Senior Software Developer - Java (Remote)

ExperianAnywhereFull-time
View Job
Compensation$Not specified

The Senior Developer will develop, design, test, and implement solutions for the Universal Identity Manager. Responsibilities include coding and maintaining advanced Java applications while ensuring data quality and performance at scale. | Candidates must have a bachelor's degree in Computer Science or a related field and at least 7 years of experience with Java frameworks. Additionally, 3 years of application development in the cloud and experience with AWS services are required. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Reporting to the Software Development Director, the Senior Developer will develop, design, test, and implement solutions for our Universal Identity Manager. You have ample experience working on Java-based applications in a hybrid cloud/on-prem environment and have experience implementing both batch and real-time data solutions. You will: Make well-informed decisions with knowledge of both the internal and external impacts on teams and projects. Foresee shortcomings ahead of time and be able to direct to resolution. Code and maintain advanced Java applications (with a focus on maintaining data quality and performance at scale) Participate and support Backlog Grooming process by working with the Product Owner, Scrum Master, Scrum Team and other team members to make sure requirements are captured in Stories that Scrum Team will deliver. Be responsible for all phases of the program life cycle Qualifications Bachelor's degree in Computer Science or related field or equivalent experience. Must have 7+ years of Experience working with Java Frameworks (Spring, Springboot, Strut). Must have 3+ years of application development in the cloud, with 2+ years of experience with AWS services like Amazon S3, EMR, EKS, EC2 and Lambda. Must have experience working with REST APIs in cloud. Must have prior experience with NoSQL database technologies like Document DB. Must have knowledge around Scrum or other Agile processes. Must have experience working with SQL and knowledgeable on relational Database concepts. Understand the concepts behind distributed databases, and both streaming and batch processing systems. Knowledge of Terraform, Key Spaces, Message Queuing and API Gateway. Experience with Jira, Confluence, Bitbucket, Bamboo, and Octopus. Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Java
Spring
Springboot
Strut
AWS
REST APIs
NoSQL
SQL
Agile
Distributed Databases
Streaming Processing
Batch Processing
Terraform
Message Queuing
API Gateway
Jira
Confluence
Direct Apply
Posted 2 months ago
EX

Product Marketing Manager - Healthcare (Remote)

ExperianAnywhereFull-time
View Job
Compensation$90K - 120K a year

Develop and execute go-to-market plans, create messaging and sales enablement content, provide market insights, and collaborate with product, marketing, and sales teams to support healthcare revenue cycle management products. | 4+ years in healthcare technology product marketing, experience with revenue cycle management software, strong collaboration skills, and ability to travel up to 10%. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Reporting to the Marketing Director, the Product Marketing Manager will work with fellow product marketers and internal GTM teams supporting Experian Health's revenue cycle management product portfolio and our clients' success. With a buyer-centric perspective, you will develop value-oriented messaging and sales enablement content that support our buyers' journeys. You will: Go-to-market – work collaboratively across areas to plan and carry out effective tactics around go-to-market for product and enhancement launches. Messaging and positioning – Convey value propositions that resonate with our targeted market segments and highlight points of difference that our products and organization hold when compared to alternate solutions. Sales and marketing enablement content – create compelling enablement content for internal and external audiences. Offer contextual insights into the market and into the competition to our internal partners. Work with integrated marketing and content teams to support campaigns and understanding of target personas. Use data to assess market research and trends; to gauge performance against organizational and individual goals; and to understand areas of improvement for your work for further action. Align with sales team on sales methodologies to improve sales effectiveness and efficiency. Qualifications 4+ years of experience in healthcare technology. Preferably you have experience with software solutions that serve buyers working in revenue cycle management. Collaboration is important in this role. You are an individual contributor who works as a team member of our three core internal groups: Product, Marketing and Sales. You aim to understand your role and responsibilities in these teams and deliver your contributions. You find ways to move ideas and projects forward and think innovatively to contribute ideas and actions that improve our GTM process and effectiveness. Ability to travel up to 10% of time annually. Bachelor's degree or greater in related field, or equivalent education and experience. Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Product Marketing
Go-to-market strategy
Messaging and Positioning
Sales Enablement
Healthcare Technology
Revenue Cycle Management
Direct Apply
Posted 2 months ago
EX

Principal Engineer (Remote)

ExperianAnywhereFull-time
View Job
Compensation$Not specified

Lead the development of Experian's AI platform and products, ensuring the integration of generative AI models. Drive engineering best practices and oversee the design and implementation of full stack analytics platforms on AWS. | Candidates should have over 15 years of experience in software engineering and expertise in building enterprise-grade platforms. A Bachelor's or Master's degree in Computer Science or a related field is required. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, finance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Principal Engineer – Gen AI Services The Experian Software Solutions (ESS) Analytics team is accelerating Experian's impact by integrating data, technology, and data science to build game-changing products and services for our customers. We are looking for a Principal Engineer to lead the development of our AI platform and products, delivering value to Experian's clients. You'll have the opportunity to: Be the technical authority and visionary for GenAI product architecture and strategy, including the adoption and integration of generative AI models and frameworks. Lead multiple development teams, driving engineering best practices across projects. Architect and oversee the design and implementation of full stack analytics platforms on AWS. Collaborate with senior stakeholders and global teams to maximize the value and influence of Analytics offerings. Guide programs to improve product cost, scalability, and stability, influencing organization-wide technology decisions. Champion a culture of high-quality code, CI/CD automation, and robust enterprise software delivery. Provide technical leadership in resolving complex production issues and guiding root cause analysis. You will report to the Engineering Director. Qualifications Your background: 15+ years of experience in software engineering, with demonstrated experience in object-oriented and asynchronous programming, and technical leadership. Expertise in designing, building, and scaling enterprise-grade platforms. Advanced expertise in full-stack application development, web development concepts, and cloud-native architectures. Deep experience with production software development in React.js, NodeJS, and Python for scalable REST APIs. Experience architecting and deploying solutions using Docker, Kubernetes, and Helm. Experience with scrum, Agile processes, and leading code reviews and pull requests. Hands-on experience with large language models (e.g., OpenAI GPT, Google Gemini, Meta Llama, Anthropic Claude). Familiarity with prompt engineering, model fine-tuning, and evaluation. Experience with frameworks such as LangChain, Hugging Face Transformers, and OpenAI API. Knowledge of retrieval-augmented generation (RAG), vector databases (e.g., Pinecone, Weaviate, FAISS), and embedding techniques. Experience building conversational AI, document intelligence, and generative data synthesis solutions. Bachelor's or Master's degree in Computer Science or related field. Additional Information Benefits/Perks: Great compensation package and bonus plan. Core benefits including medical, dental, vision, and matching 401K. Flexible work environment, ability to work remote, hybrid or in-office. Flexible time off including volunteer time off, vacation, sick and 12-paid holidays. Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html. At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote This is a remote position.

Software Engineering
Technical Leadership
Full-Stack Development
Cloud-Native Architectures
React.js
NodeJS
Python
Docker
Kubernetes
Agile Processes
Large Language Models
Prompt Engineering
Conversational AI
Document Intelligence
Generative Data Synthesis
Direct Apply
Posted 2 months ago
EX

Software Quality Assurance Engineer - Remote

ExperianAnywhereFull-time
View Job
Compensation$80K - 120K a year

Design and implement automated and manual test plans, collaborate with developers to ensure quality, integrate testing into CI/CD pipelines, and improve testing tools and processes. | Bachelor's degree in Computer Science or equivalent, 3+ years of software testing experience, proficiency in Ruby on Rails, JavaScript, SQL, and experience with CI/CD, Git, Docker, and AWS. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Reporting to the Software Engineering Manager, the Quality Assurance Engineer will design and build comprehensive test strategies to ensure the functionality, performance, and reliability of Experian Clarity Services' products. Your role will involve close collaboration with developers and product teams to integrate testing throughout the development lifecycle, guide automation, and maintain high-quality releases. Develop and implement automated and manual test plans to validate application functionality, data integrity, and performance. Collaborate with developers and stakeholders to ensure requirements are testable and quality goals are met. Detect, document, and track defects, driving resolution with engineering teams. Integrate testing into CI/CD pipelines to maintain efficient, high-quality releases. Improve testing tools, frameworks, and processes for broader coverage and efficiency. Qualifications Bachelor's degree in Computer Science or equivalent practical experience. 3+ years of experience with software testing with knowledge of QA principles and modern testing frameworks. Hands-on experience testing fullstack applications in Ruby on Rails and JavaScript (React/Redux). Backend testing skills, including advanced SQL (MySQL/PostgreSQL) for validating data integrity and performance. CI/CD pipelines, Git, Docker, and AWS cloud environments to support automated testing and scalable deployments. Additional Information Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity and a comprehensive benefits package. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Software testing
Ruby on Rails
JavaScript (React/Redux)
SQL (MySQL/PostgreSQL)
CI/CD pipelines
Git
Docker
AWS cloud
Direct Apply
Posted 2 months ago
EX

Product Marketing Manager - Healthcare (Remote)

ExperianAnywhereFull-time
View Job
Compensation$90K - 130K a year

Develop and execute go-to-market plans, create messaging and sales enablement content, provide market insights, and collaborate across product, marketing, and sales teams. | 4+ years healthcare technology experience, preferably with revenue cycle management software, strong collaboration skills, and a bachelor's degree or equivalent. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Reporting to the Marketing Director, the Product Marketing Manager will work with fellow product marketers and internal GTM teams supporting Experian Health's revenue cycle management product portfolio and our clients' success. With a buyer-centric perspective, you will develop value-oriented messaging and sales enablement content that support our buyers' journeys. You will: • Go-to-market - work collaboratively across areas to plan and carry out effective tactics around go-to-market for product and enhancement launches. • Messaging and positioning - Convey value propositions that resonate with our targeted market segments and highlight points of difference that our products and organization hold when compared to alternate solutions. • Sales and marketing enablement content - create compelling enablement content for internal and external audiences. • Offer contextual insights into the market and into the competition to our internal partners. • Work with integrated marketing and content teams to support campaigns and understanding of target personas. • Use data to assess market research and trends; to gauge performance against organizational and individual goals; and to understand areas of improvement for your work for further action. • Align with sales team on sales methodologies to improve sales effectiveness and efficiency. Qualifications • 4+ years of experience in healthcare technology. Preferably you have experience with software solutions that serve buyers working in revenue cycle management. • Collaboration is important in this role. You are an individual contributor who works as a team member of our three core internal groups: Product, Marketing and Sales. You aim to understand your role and responsibilities in these teams and deliver your contributions. • You find ways to move ideas and projects forward and think innovatively to contribute ideas and actions that improve our GTM process and effectiveness. • Ability to travel up to 10% of time annually. • Bachelor's degree or greater in related field, or equivalent education and experience. Additional Information Benefits/Perks: • Great compensation package and bonus plan • Core benefits including medical, dental, vision, and matching 401K • Flexible work environment, ability to work remote, hybrid or in-office • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays • Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Product Marketing
Go-to-Market Strategy
Messaging and Positioning
Sales Enablement
Market Research
Collaboration
Healthcare Technology
Revenue Cycle Management
Verified Source
Posted 2 months ago
EX

Machine Learning Engineer, Remote

ExperianAnywhereFull-time
View Job
Compensation$Not specified

The Machine Learning Engineer will architect agentic workflows for multi-agent orchestration and design prompts for LLMs. They will also integrate and evaluate LLMs for various Assistant use cases and collaborate with teams to implement optimized solutions. | Candidates must have a Bachelor's degree in a relevant field and at least 3 years of experience in ML engineering or backend development with Python. Hands-on experience with LLM integration and DevOps best practices is also required. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Overview: Experian is looking for a Machine Learning Software Engineer to join the Experian Assistant team—a GenAI-powered platform that delivers intelligent automation, client engagement, and fraud detection capabilities. You will help build agentic workflows, improve prompt engineering strategies, and integrate the latest LLMs using SDKs like OpenAI's Responses API and Experian's internal Arabica SDK. You will report into the Engineering Director. Responsibilities: Architect agentic workflows allowing multi-agent orchestration across Experian Assistant features Design and improve prompts for LLMs, and analytics feedback systems Integrate and evaluate LLMs (e.g., GPT-4, GPT-5, Claude, Llama) for Assistant use cases including Code Advisor, Analytics Expert, and Data Tutor Collaborate with teams to implement latency-optimized solutions and support parallel model onboarding Contribute to deployment documentation and release planning using Confluence and internal PR tracking systems. Ensure code through automated testing, code reviews, and continuous integration pipelines. Maintain deployment pipelines and ensure testing for beta clients, including glossary expansion and sandbox integration #LI-Remote Qualifications Required Skills and Qualifications: Bachelor's degree in Computer Science, Machine Learning, or related field. 3+ years of experience in ML engineering or backend development with Python (3.8–3.12). Hands-on experience with LLM integration, prompt engineering, and agentic frameworks (e.g., OpenAI Responses API, LangChain). Experience with RESTful APIs, and microservices. Experience with DevOps best practices, including infrastructure as code, observability, and security. Knowledge of RBAC, audit logging, and version control for ML functions and libraries. Experience with AWS , Docker, and Kubernetes Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Machine Learning
Python
LLM Integration
Prompt Engineering
Agentic Frameworks
RESTful APIs
Microservices
DevOps
Infrastructure as Code
Observability
Security
AWS
Docker
Kubernetes
Direct Apply
Posted 3 months ago
EX

Senior Product Manager - Collections (Remote)

ExperianAnywhereFull-time
View Job
Compensation$120K - 160K a year

Define and implement product vision for Portfolio Management and Collections Platforms, collaborate across teams, grow revenue, and represent products to clients. | Bachelor's degree, 7+ years product management experience, financial services industry experience, strong communication skills. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Join a team of product managers responsible for defining and implementing the vision of Portfolio Management and Collections Platforms. You will partner with many teams, including engineering, design, strategy, sales, finance, accounting, support, marketing, and other Experian business units. Your time will be spread across the following: (a) running the product strategy, (b) refining and optimizing the current solution, (c) expanding use cases/applicability and delivery (i.e., with partnerships), and (d) representing our products to current and prospective clients. As a Sr. Product Manager, you will report to the Sr. Director of Product Management. Responsibilities: Contribute and build on the long-term product vision by deeply understanding the market, regulatory landscape, and customer needs. Ensure products are easy to use so clients can test and adopt them quickly. Work closely with engineering to develop product expertise, identify areas for improvement, and design new features. Partner across the business to build a strategy to grow revenue by collaboration with complementary analytics, data, and software solutions. Identify new partnership opportunities to improve growth and deliver new products. Using market feedback, product ideation frameworks, and subject matter expertise – design new products and vertical strategies to accelerate product suite growth. Report on financial performance, sales pipeline, and product roadmap through regular reporting cycles, representing your products. Collaborate with finance and engineering teams for financial planning and analysis of our operating and capex budgets Qualifications Bachelor's Degree 7+ years experience in product management Experience in financial services or related industry Experience in debt collection is a plus Demonstrated experience communicating complex technical concepts to a variety of audiences (clients and internal) Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote This is a remote position.

Product Management
Financial Services Knowledge
Strategic Planning
Cross-functional Collaboration
Market Analysis
Client Communication
Direct Apply
Posted 3 months ago
Experian

Senior Program Director – GenAI Programs - Remote

ExperianAnywhereFull-time
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Compensation$140K - 180K a year

Lead and scale complex product development programs applying Lean principles, collaborating across teams, and managing governance and risks. | 8+ years program management in enterprise tech, 2+ years GenAI experience, Lean Six Sigma Green Belt, Agile/SAFe familiarity, and global program management. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description We are looking for an experienced Senior Program Director to lead and scale complex product development programs within a large enterprise technology environment. You will guide strategy and execution across programs that promote product development. A background in Lean is important to ensure sustainable, data-driven improvements across the program lifecycle. This is a remote position. You will report to the VP of Enterprise GenAI Programs. You'll have opportunity to: • Manage end-to-end program delivery across multiple teams and partners, focused on enhancing product development capabilities. • Apply Lean principles to lead process efficiency, standardization, and continuous improvement. • Collaborate with engineering, product management, UX, and platform teams to define program goals, success metrics, and delivery milestones. • Establish governance, communication, and reporting structures to ensure transparency and accountability. • Find and address risks, manage interdependencies, and remove execution roadblocks. • Champion a culture of collaboration and innovation, working on GenAI initiatives. Qualifications • 8+ years of program management experience in enterprise technology or product development settings. • Experience leading complex programs that support end-to-end product development workflows or platforms. • 2+ years experience working with GenAI related programs and delivering new GenAI use cases. • Lean Six Sigma Green Belt. • Experience communicating complex technical concepts to a variety of audiences. • Expertise in managing programs with a global footprint. • Familiarity with Agile, Scrum, and SAFe practices • Experience with developer enablement, DevOps tooling, or CI/CD ecosystems. • Background in modular or platform engineering programs. Additional Information • Great compensation package and bonus plan • Core benefits including medical, dental, vision, and matching 401K • Flexible work environment, ability to work remote, hybrid or in-office • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays • Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html • #LI-Remote At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Program Management
Lean Six Sigma Green Belt
GenAI Programs
Agile, Scrum, SAFe
Developer Enablement
DevOps Tooling
CI/CD Ecosystems
Modular/Platform Engineering
Verified Source
Posted 3 months ago
EX

Sales Trainer and Program Manager, Sales Rotational Program

ExperianAnywhereFull-time
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Compensation$80K - 120K a year

Design and deliver sales training programs, manage sales rotational programs, collaborate with sales leaders, track KPIs, and innovate learning methods. | 5+ years in professional development or sales leadership, experience with virtual and in-person training, strong communication and stakeholder management, and familiarity with design tools. | Description: • Design and deliver engaging, learner-centered sales training programs to build core sales skills, product knowledge, and customer acumen • Facilitate onboarding for early-career sales roles (Business Development Representatives, Client Support Specialists) and create scalable frameworks to reduce ramp time • Partner with Sales and Client Support leaders to align training to business needs and role-specific success metrics • Continuously assess skill gaps and performance trends to evolve training content and delivery methods • Own the strategy, structure, and execution of the Sales Rotational Program across sales functions, geographies, and customer segments • Collaborate with senior sales leaders to identify rotation assignments and stretch projects • Manage program logistics including onboarding, rotation planning, mentorship pairings, and performance tracking • Serve as primary point of contact for participants, mentors, and business leaders; foster engagement and alignment • Track KPIs such as retention, promotion rates, ramp time, and satisfaction; provide updates to executive sponsors and HR leadership • Champion innovation in learning by exploring new tools, platforms, and methodologies Requirements: • 5+ years of experience in professional development, B2B sales, sales leadership, change management, and instructional design • Proven ability to translate business needs into creative learning solutions that drive measurable outcomes • Experience in developing and delivering training programs in both virtual and in-person environments • Demonstrated leadership qualities; ability to inspire, coach, and influence others • Strong storytelling and visual design skills; familiarity with Articulate, Adobe Creative Suite, Canva, or similar • Comfortable analyzing data, measuring performance, and assessing the impact of development interventions • Excellent communication, facilitation, and stakeholder management skills; proven ability to manage cross-functional initiatives and influence without authority Benefits: • Great compensation package and bonus plan • Variable pay opportunity • Core benefits including full medical, dental, and vision • Matching 401K • Fully remote environment • Flexible Time Off: 15 Days • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays • Professional development and learning opportunities • Wellness, reward and recognition, and volunteering programs

Sales training program design
Instructional design
Professional development
B2B sales
Leadership and coaching
Data analysis and performance measurement
Storytelling and visual design tools
Verified Source
Posted 3 months ago
Experian

Director of UX Design

ExperianAnywhereFull-time
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Compensation$150K - 220K a year

Lead UX design vision and execution for digital financial wellness products, mentor design teams, and evolve design operations to drive innovation and business growth. | 8+ years product design experience with 5+ years in design leadership within SaaS or consumer-facing digital businesses, expertise in human-centered design, accessibility, design systems, and collaboration with cross-functional teams. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. DescriptionExperian Consumer Services is looking for a strategic and inspiring Director of UX Design to lead the vision, direction, and execution of user experience across our suite of digital financial wellness products. This role is ideal for a design leader with experience empowering consumers, an understanding of human-centered design, and an operational mindset to grow design excellence. You'll drive end-to-end experience strategy and mentor a design team and evolve the systems and processes that enable world-class execution. As an important partner to Product, Engineering, Marketing and Executive partners, you'll enhance the role of design as a catalyst for innovation, customer trust, and business growth. You will report to the VP of Product - Customer Experience. You'll have opportunity to:Design Leadership & Vision:Define and lead a user-centered design vision that aligns with Experian's mission to empower consumers to improve their financial health.Partner with Executive leadership to shape product strategy and ensure the design function influences decision-making at the highest levels.Lead the creation of intuitive, inclusive, and impactful experiences across web and mobile platforms that promote trust, engagement, and business growth.Represent the voice of the customer in forums, ensuring design is a catalyst for innovation and measurable outcomes.Ensure consistency and clarity in UX across all products, evolving a unified design language and experience architecture.Team Development:Lead a design organization with capabilities spanning product design, content design, and design systems.Coach, mentor, and empower designers at all levels, promoting a culture of craft excellence, strategic thinking, and continuous learning.Foster an inclusive, collaborative environment where diverse perspectives lead to better outcomes and team morale.Establish clear career paths, performance expectations, and feedback mechanisms that support individual growth and team accountability.Design Operations:Strengthen existing processes and systems that improve design team efficiency, quality, and collaboration, and develop new processes.Evolve and maintain design systems, libraries, and tooling in partnership with DesignOps and Engineering.Define scalable rituals for feedback, critique, and cross-team and crossfunctional knowledge sharing that enhance design quality and cohesion.Establish important metrics to evaluate design impact on user experience, product performance, and our goals.Improve team workflows for speed and consistency in a multi-product environment. Qualifications8+ years of experience in product design, with 5+ years in a design leadership role within a SaaS or consumer-facing digital business.Experience setting and accomplishing a strategic design vision that inspires user impact and aligns with our goals.Expertise in human-centered design, responsive web and mobile UX, accessibility standards, and platform cohesion.Experience in hiring, mentoring, and scaling, diverse design teams.Experienced in developing and evolving team structures, career frameworks, and performance management practices.Experience with collaboration with Product, Engineering, Marketing, and Research to shape roadmaps and create solutions.Hands-on experience implementing scalable design operations, including design systems, component libraries, and team workflows.Working knowledge of Server-Driven UI (SDUI) architecture and its possible effects on modular design, experimentation, and delivery velocity.Proficient in tracking and communicating design impact through OKRs, usability and CX metrics, and qualitative feedback loops.Fluency in design and collaboration tools such as Figma, Miro, Confluence, Jira, and modern design system platforms.#LI-Remote Additional InformationOur uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

UX Design Leadership
Human-centered Design
Design Systems
Accessibility Standards
Team Development
Design Operations
Collaboration with Product and Engineering
Server-Driven UI (SDUI)
Figma, Miro, Confluence, Jira
Verified Source
Posted 3 months ago
Experian

Client Services Call Center Rep

ExperianAnywhereFull-time
View Job
Compensation$40K - 60K a year

Manage inbound/outbound client calls and emails, resolve product questions, document solutions, and support sales and product teams. | High school diploma, 2+ years call center customer support, Salesforce.com proficiency, advanced problem solving and communication skills. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. DescriptionExperian Automotive is searching for a call center representative who will be an important contributor to the Client Services team.You will be a resource for the Call Center, providing support to Automotive customers, responding to requests for information, products, and services. You will address client requests and service needs, involving the appropriate internal departments and staff to ensure requirements are met. You will provide the highest possible level of service, using your deep competencies in different product and operational areas.The main traits, responsibilities of the role include:Manage inbound and outbound client phone calls and email inquiries.Resolve technical problems and product questions.Document solutions to internal and external clients quickly.Experience interpreting and responding to customer requests between customers and Sales, ensuring responses to inquiries and lead.Work within a diverse team and to communicate with others is crucial.Experience handling support requests from a variety of different channels at the same time.Seek appropriate information and training to stay up to date on products and the industry.Identify new products whenever upselling and cross-selling opportunities arise.Gather client feedback on products and services and communicate with Product management. QualificationsWe are looking for a client-focused person and high-level experienced interpreting and responding to customer requests. Creativity and initiative are a must, in addition to the following:High School Diploma2+ years of call center customer support experienceSalesforce.com proficiencyPC, Microsoft Office, and internet knowledgeAdvanced problem solving, analytical, and customer service skillsAdvanced English language skills, both verbal and writtenExperience establishing procedures to ensure client satisfactionExperience documenting customer issues in detailTeam and teamwork focus Additional InformationThis is a permanent remote home-based role in Costa Rica. No relocation available.Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.#LI-ML2 #LI-Remote

Customer support
Microsoft Office
Call center communication
Problem solving
Salesforce.com (required but missing)
Verified Source
Posted 3 months ago

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