14 open positions available
Manage and lead clinical product initiatives within Global Endoscopy, including training, sales support, clinical study management, and stakeholder engagement. | Bachelor's degree, 5 years medical device sales/product management experience in laparoscopic surgery, endoscopy insufflation and fluorescence sales/marketing experience, and C-Suite negotiation skills. | Requisition ID: 63705 Title: Clinical Product Manager - Global Endoscopy Division: Arthrex, Inc. (US01) Location: Remote Salary Range: Salary Minimum: $94,500 Salary Maximum: $170,000 • This position is remote, with travel primarily to West Coast. The ideal candidate will be based in the Western US.**** Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for a Clinical Product Manager to manage and lead our initiatives within the Global Endoscopy portfolio. The successful candidate will build relationships with key customers and internal departments to help drive new product innovation and manage product lines. Excellent interpersonal and leadership skills along with a Bachelor's degree and five years of experience are essential for this position. The position is remote to be based in our West coast or Northeast regions and does require frequent travel. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™. Main Objective: The Clinical Product Manager will be responsible for overseeing and managing the Multi-specialty imaging solution – focusing on fluorescence and additional visualization modalities sales opportunities, performance, training, and other activities with the sales force, surgeons, and accounts within his/her respective region. In addition, candidate is expected to forge new relationships with bio science partners focused on advanced visualization. Essential Duties and Responsibilities: • Ensure all IR Managers are trained to a high standard on anatomy, procedures and fluorescence science. • Manage clinical studies/research papers related to fluorescence imaging. • Assist IR Managers, Capital Managers & representatives with evaluation and closing activities with key customers and reporting back to Imaging and Resection Managers as it relates to advanced visualization. • Training representatives on advanced visualization and fluorescence solutions and sales cycle as needed. • Assist Imaging and Resection Sales Management in implementing sales playbook and execution of strategy. • Lead interaction with General, Urology, GYN, ENT and Thoracic surgeons to expand brand awareness of the Synergy solutions. Assist Ortho surgeons in fluorescence imaging discovery. • Manage entire sales pipeline to monitor health of the business and maximize closure rate and success. • Communicate sales opportunities to the Director – Global Endoscopy, Imaging and Resection Sales Management and Product Management. • Communicating product attributes and shortcomings to product managers and recommending product line enhancements. • Collecting key competitive information and ensuring that knowledge drives both sales effectiveness and product development direction. • Coaching, teaching, and when necessary directing opportunities to via conference calls and in person visits on products/sales strategy/competitive info. • Engage current and identify new Key Opinion Leaders for Local, Regional, and national peer to peer interactions. • Lead the submittal of RFP and tender responses working with regional and agency sales managers. • Up to 60% Travel. Education and Experience: • Bachelors degree required; MBA preferred. • Five years medical device sales or product management experience required, preferably in laparoscopic surgery. • Experience in the field with Endoscopy insufflation and fluorescence in Sales/Marketing required. • Experience at C-Suite level negotiations required. Knowledge and Skill Requirements/Specialized Courses and/or Training: • Willing to travel up to 60 % to sales presentations, trials, evaluations, demos, tradeshows, and customer meetings. • Knowledge of advanced surgical video and integration. • Skilled in working with different functions and effectively coordinates their activities to achieve desired results. • Excellent listening skills, including the ability to identify and isolate customers concerns or objections, in addition to excellent written and oral communication skills. • Strong relationship building skills desired. Arthrex Benefits • Medical, Dental and Vision Insurance • Company-Provided Life Insurance • Voluntary Life Insurance • Flexible Spending Account (FSA) • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) • Matching 401(k) Retirement Plan • Annual Bonus • Wellness Incentive Program • Gym Reimbursement Program • Tuition Reimbursement Program • Trip of a Lifetime • Paid Parental Leave • Paid Time Off • Volunteer PTO • Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Lead full life cycle development of medical devices including design, development, execution, and product maintenance. | Bachelor's degree in Engineering with 12 years relevant experience, knowledge of FDA/ISO medical device guidelines, and proficiency in 3D-CAD design. | Requisition ID: 63687 Title: Principal Engineer - Product Development - I&R (Remote) Division: Arthrex, Inc. (US01) Location: Remote Salary Range: Salary Minimum: $152,501.00 Salary Maximum: $253,575.00 Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for a Principal Engineer – Product Development to support our Imaging & Resection team. This individual will be responsible for full life cycle development of medical devices, which includes initiation, design, development, execution, and product maintenance. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™. This is a fully remote position. Essential Duties and Responsibilities: Designs components or functional systems and modifies existing designs to develop or improve products and facilitate manufacturing operations. Recommends alterations to development and design to improve quality of products and/or procedures. Determines budgets and timelines for assigned projects. Leads multifunctional new product project teams, as assigned by Engineering Manager, through project technical feasibility analysis, initiation, planning, execution, and termination, adhering closely to project timeline and budget. Maintains design history file for assigned projects, adhering to Arthrex design control procedures. Provides Regulatory department technical support for assigned projects as needed. Supports Marketing and Product Management with technical information to be used for training and marketing of assigned products. Supports Manufacturing to provide processing improvements. Supports surgeon and distributor customers by training and/or educating on technical aspects of assigned products as needed. Determines necessity of testing and initiates testing of assigned products Reports progress and status of assigned projects on a timely basis. May be required travel to attend trade shows and visit established accounts as well as prospective accounts. International travel may be required. Knowledge: Regularly contributes to the development of new concepts, techniques, and standards. Considered expert in field within the organization. Discretion/ Latitude: Work is performed without appreciable direction. Exercises considerable latitude in determining objectives and approaches to assignment. May supervise the activities of lower level personnel. Skills: Knowledgeable of FDA and ISO guidelines for the development of medical devices required. Manufacturing process knowledge preferred. Project management and communication skills training preferred. Working knowledge of anatomy from an orthopedic standpoint preferred. Working knowledge of joint anatomy preferred. Proficiency in designing products using a 3D-CAD program. Technical knowledge in development methodologies, design, and project implementation. State of the art knowledge of orthopedic surgery principles, theories, and products preferred. Historical perspective on orthopedic surgery principals, theories, and products preferred. Education/Experience: Bachelor's degree in Engineering required. 12 Years of relevant work experience. Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Vision Requirements: Visual acuity necessary to do the job safely and effectively. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The area that this job is performed in is a general office or open cubicle/workstation environment. The noise level in the work environment is usually moderate. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Gym Reimbursement Program Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
The Senior Technical Document Specialist is responsible for the preparation and maintenance of technical documents for global distribution. This includes managing end-user information documents and ensuring adherence to labeling policies and procedures. | Candidates should have a Bachelor's degree and at least 5 years of relevant experience, preferably in medical device labeling. Proficiency in desktop publishing software and experience with Component Content Management Systems is strongly preferred. | Requisition ID: 63715 Title: Senior Technical Document Specialist (Remote) Division: Arthrex, Inc. (US01) Location: Remote Salary Range: Salary Minimum: $63,000.00 Salary Maximum: $87,750.00 Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for a Sr. Technical Document Specialist who is responsible for the preparation of professional use technical documents that are provided electronically, or within finished packaged goods distributed globally covering all Arthrex divisions. These documents follow a 'Style Guide' and are typically referred to as 'Directions for Use’ (DFU), Patient Information Leaflet (PIL), ‘Instructions for Use’ (IFU), Operating Manuals, and ‘SUB DFU’ documents (instructional literature). Members of this team will drive adherence and evolution of Arthrex labeling and DFU policies and procedures necessary to ensure efficient and effective worldwide clearance. In addition, the individuals will support language translation activities which may be required due to the specific geographical market inclusion of Arthrex products. The ideal candidate has a Bachelor's degree, medical device labeling experience, and intermediate knowledge of Component Content Management Systems (CCMS) for content authoring. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™. This position is eligible for remote work. Essential Duties and Responsibilities: Manage the creation and maintenance of end-user information / instructional documents. a. Assist in QMS growth and evolution of all Arthrex DFU guidelines and related work instructions. b. Provide professional use technical document support for global Arthrex Regulatory Affairs, Engineering, Manufacturing, and distribution sites, outside suppliers, subsidiaries, and Arthrex international points of import. c. Review and finalize completed informational sections of document formats. d. Perform readability assessements for layperson facing materials. e. Create and implement any required formatting modifications to adjust required content into the final formatted DFU artifacts or into other formats, as needed. f. Prepare output documents for production release using Desktop Publishing software, systems, and techniques, or use of MS Office software, or similar text and graphics file outputs. g. Coordinate with Arthrex Global Language Management teams with content translation management. h. Creation, coordination, and monitoring of Engineering Change documents within PLM software (Windchill) tool to obtain release approvals. Serve as a point of contact for establishing and maintaining end-user information documents. Support the creation and maintenance of end-user information documents. a. Provide administrative support for files and translations which includes translation requests, uploading and downloading files, and confirmation that all language translation projects are complete. b. Perform in-depth reviews of final format documents for standardization of presentation and graphics, as well as proofing for errors. c. Coordinate with Arthrex website administrators to maintain the latest release documents on the internet by sending upload requests and files for website upload. Experience and Education: High school diploma or equivalent required; Bachelor’s Degree strongly preferred. 5+ years of relevant experience required. Windchill experience strongly preferred. Change and release control experience preferred. Medical device labeling experience preferred. Experience/training in technical aspects related to desktop publishing software, international translation implementation, and working with Engineering Documentation control systems and processes preferred. Skills and Knowledge: Able to create, modify and maintain instructional assets. Able to create and modify SUB DFUs. Able to upload approved DFUs to the Arthrex eDFU platform and appropriately manage language-specific versions. Able to delegate projects while serving as the point of contact for the DFU team for specified projects. Able to facilitate on-the-job training of new DFU team members. Able to initiate and coordinate process improvement suggestions. Able to coordinate activities related to obtaining translations of English master content. Prepare output documents for final publication using Desktop Publishing software and techniques, or MS Office software, or similar text and graphics file manipulation to result in publication-ready documents. Generate engineering change request documentation to support engineering product development and Regulatory Affairs activities through the engineering PLM approval process Serve as point of contact for establishing and maintaining end-user information documents. Effective written and verbal communication skills. Proficiency in MS Office required. Reasoning Ability: Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Mathematical Skills: Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Gym Reimbursement Program Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
The Associate LMS Analyst is responsible for the technical and non-technical management and maintenance of the company’s global learning management system. This role ensures the LMS operates effectively and efficiently to meet the learning and development needs of the organization. | A bachelor’s degree is required, preferably in Learning Design and Technology, Business, Computer Science, or similar. Previous experience working with a learning management system is preferred. | Requisition ID: 64003 Title: Associate LMS Analyst - Remote Division: Arthrex, Inc. (US01) Location: Remote Salary Range: Salary Minimum: $58,001.00 Salary Maximum: $100,500.00 As Arthrex continues to grow, the Learning & Development team is adding an Associate LMS Analyst to help support the department’s needs. The Learning Management System (LMS) at Arthrex is a global system that provides, maintains and supports all essential training records for employees in every country and region. The Associate LMS Analyst position is responsible for the technical and non-technical management and maintenance of the company’s global learning management system. This role ensures the LMS operates effectively and efficiently to meet the learning and development needs of the organization. This position will support users, manage content, generate reports, and collaborate with various departments to create, deliver, test, assign, track, monitor, and evaluate training and learning programs needs and optimize the user learning experience. Additionally, they provide LMS related administrative support and accountability including daily administration, employee inquiries, monitoring training completion, creating system guides and documentation, working with departments to ensure all training related data are recorded correctly, and troubleshooting employee, training, and system issues. The ideal candidate will demonstrate exceptional attention to detail, strong organizational skills, and clear, effective communication abilities. We value team members who embrace new technology with ease. Experience with LMS, QMS or similar systems would be a benefit. This position will have the option to work remotely. Duties and Responsibilities: Partners with various departments and stakeholders across Arthrex to create and deliver online and instructor-led training items, programs, and curricula to support an engaging and effective user learning experience. Supports the administration of LMS related Quality Management System (QMS) training. Generates meaningful routine and ad hoc learning reports for a variety of internal audiences and stakeholders. Provides system and training content technical support to LMS users, including troubleshooting issues and answering queries. Ensures that all system training activities follow legal, QMS, and company standards. Supports a growing ecosystem of digital learning and organizational development applications. Supports the learning and development department on other critical activities and any key projects as assigned. Upload, organize, and maintain training content, courses, and learning materials. Creation of course registrations and attendance tracking. Ensure all learning materials comply with company standards and policies. Track and report on learning assignments, completions, and other basic learning metrics. Assist with learning team email inbox. Assist with other tools that support learning and organizational development. Education/Experience: Bachelor’s degree required, preferably in Learning Design and Technology, Business, Computer Science or similar. Technical certifications or professional development related to LMS administration, instructional design, or similar a plus. Previous experience working with a learning management system preferred, i.e. SuccessFactors LMS. Experience working with a Document Management System or Quality Management System is preferred. Knowledge/Skills: Basic knowledge and skills in managing learning systems and eLearning content authoring tools preferred. Experience with SuccessFactors People Analytics or Plateau Report Designer is a plus. Basic Microsoft Excel skills preferred. Strong business communication (written and oral) and presentation skills Ability to function effectively as a primary contact with internal stakeholders with guidance from more senior staff. Ability to prioritize and execute multiple concurrent tasks/projects on time with guidance from more senior staff. Strong organizational skills and attention to detail and accuracy. Ability to work comfortably at various levels within the organization with guidance from more senior staff. Ability to work both collaboratively and autonomously. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Gym Reimbursement Program Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Develop and maintain full stack web applications focusing on backend Node.js and frontend Angular, design RESTful APIs, ensure secure scalable applications, and collaborate with cross-functional teams. | 5+ years software engineering with strong backend Node.js and 2+ years frontend Angular experience, production-grade application development, leadership skills, and a relevant bachelor's degree. | Requisition ID: 62348 Title: Sr. I Software Engineer (Full Stack Node.js & Angular) Division: Arthrex, Inc. (US01) Location: Santa Barbar, CA Salary Range: Salary Minimum: $126.500,00 Salary Maximum: $201.250,00 Sr. I Software Applications Engineer (Full Stack Node.js & Angular) Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. We are actively seeking a Full Stack Software Engineer with expertise in Node.js and Angular to join our Arthrex California Technology teams. This engineer will primarily focus on backend development using Node.js, while also being expected to contribute to the Angular-based frontend. The ideal candidate should have strong problem-solving skills, be eager to learn new technologies, and be capable of translating abstract requirements into robust, scalable solutions. This role involves developing software applications for Class I and II medical devices and contributing across the full software development lifecycle-from architectural design and prototyping to implementation and testing. This position could be Remote but we'd prefer if you join us onsite at our Santa Barbara location. Essential Duties and Responsibilities: • Develop and maintain full stack web applications, with a primary focus on backend Node.js development and secondary responsibilities in Angular frontend development. • Design, develop, and optimize RESTful APIs and microservices using Node.js. • Implement secure, scalable, and high-performance server-side applications. • Work with CI/CD pipelines, security best practices, and cloud-based deployments. • Develop reusable frontend components using Angular while ensuring seamless integration with backend services. • Research, assess, and implement new technologies to improve our software development processes. • Collaborate closely with Product, SQA, and TechOps teams to deliver applications for surgeons, medical facilities, and patients. Knowledge & Skills: • Strong expertise in Node.js development, including Express.js, NestJS, or other frameworks. • Proficiency in Angular (Angular 2+ preferred) for frontend development. • Experience with REST APIs, GraphQL, WebSockets, and other networking protocols. • Solid understanding of cybersecurity principles and best practices. • Experience in architecture design for small/medium-scale software systems. • Strong knowledge of databases, including SQL (PostgreSQL, MySQL, MS SQL) and NoSQL (MongoDB, DynamoDB, CouchBase). • Familiarity with containerization (Docker, Kubernetes) and cloud platforms (AWS, Azure, GCP) is a plus. • Ability to mentor junior engineers and proactively share knowledge within the team. Education & Experience: • 5+ years of software engineering experience, with a strong focus on backend development using Node.js. • 2+ years of experience in frontend development using Angular. • Hands-on experience developing and managing production-grade applications. • Proven experience leading software projects and collaborating with cross-functional teams. • Bachelor's degree in computer science, engineering, or a related field required. Join our talented team at Arthrex, a global medical device company focused on Helping Surgeons Treat Their Patients Better. If you are a Full Stack Engineer passionate about building scalable and impactful applications, apply today! Arthrex Benefits • Medical, Dental and Vision Insurance • Company-Provided Life Insurance • Voluntary Life Insurance • Flexible Spending Account (FSA) • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) • Matching 401(k) Retirement Plan • Annual Bonus • Wellness Incentive Program • Free Onsite Lunch • Gym Reimbursement Program • Tuition Reimbursement Program • Trip of a Lifetime • Paid Parental Leave • Paid Time Off • Paid Sick Leave • Volunteer PTO • Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Manage and coordinate new product development projects, ensuring schedules, resources, and scope are controlled while communicating status and risks to stakeholders. | 5 years relevant experience, formal project management training, strong communication and collaboration skills, ability to lead cross-functional teams, and intermediate Microsoft Office skills. | Requisition ID: 63835 Title: Project Manager, Synergy (Remote) Division: Arthrex, Inc. (US01) Location: Remote Salary Range: Salary Minimum: $94,501.00 Salary Maximum: $204,000.00 *This position is based in Fort Myers, FL. Remote available for the right candidate.* *Project work is mostly in East Coast and Midwest locations* Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Project Manager to support our integration projects for our Synergy portfolio and provide exceptional customer services and ensure a smooth deployment of system. Excellent communications and analytical skills, strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™. Essential Duties and Responsibilities: Manages subsidiary-based and global projects/programs within the scope of the new product development. Develops project objectives by reviewing project proposals and business plans, conferring with senior team members and key stakeholders. Determines project schedule by studying project plan and specifications, calculates time requirements, identifying and sequencing project elements and discreet tasks. Maintains project schedule by monitoring project progress, coordinating activities, and resolving risks or obstacles. Determines project responsibilities by identifying project phases and elements, requesting and allocating resources as necessary. Ensure design history file facilitation for assigned projects, adhering to Arthrex quality procedures. Ensure the project progresses within the approved scope. Manage the project's scope and guarantee that scope changes are appropriately documented and implemented. Identify opportunities for improvement within the Project Management Governance and Design Control Process to improve speed to market. Monitor resource capacity within the new product development groups and cross-functional resources and communicate constraints or needs to senior management. Coordinates with interdepartmental managers to ensure the availability, assignment, and accountability of downstream resources and technology and alignment with strategic plans. Communicates project, program, and portfolio status to management and key stakeholders with applicable metrics and project constraints. Travel to assigned projects to manage or support project implementation and end-user training or conduct site assessments as needed. Up to 50% travel. Education and Experience: High school diploma or equivalent required. Bachelor’s, Technical, Electrical or Mechanical Degree preferred. Formal Project Management training required. 5 years of relevant experience is required. Knowledge and Skill Requirements/Specialized Courses and/or Training: Ability to effectively communicate project planning requirements, including task elucidation, duration, and resource requirements. Strong strategic thinker, excellent collaboration and communication skills, careful attention to detail. Ability to balance business and technical risks while remaining compliant with internal systems. Awareness of the full project life cycle execution and product maintenance. Strong communication skills and accountability to project deliverable timing and budgets required. Awareness of Integrated Operating Rooms technologies and products preferred. Knowledgeable of hospital protocols, PHI, and FDA guidelines preferred. Ability to confidently lead complex, cross-functional teams independently. Demonstrate bias for action. Strong desire and proven ability to learn quickly. Continuously seeking ways to improve complex systems of people and processes while eliminating waste. Machine, Tools, and/or Equipment Skills: Intermediate Microsoft Office Suite skills required. Experience with project management systems, preferably Workfront. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Gym Reimbursement Program Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Lead QA design activities ensuring compliance with regulatory standards and support product development through testing and risk management. | 5+ years in medical device QA or design engineering with strong knowledge of FDA regulations, ISO 13485, and design control processes. | Job Title: Engineer Sr. I - QA Design (Remote) Company Overview: Arthrex, Inc. is a global leader in the medical device industry, renowned for its innovative product development and commitment to medical education. As a privately held company, Arthrex is dedicated to its mission of Helping Surgeons Treat Their Patients Better™ by delivering high-quality, reliable medical solutions worldwide. Role Overview: As a Senior Engineer in QA Design, you will play a critical role in ensuring the quality and compliance of our medical device designs. You will collaborate closely with cross-functional teams to drive quality assurance processes and support the development of safe, effective products that meet regulatory standards. What You'll Do: - You will lead design quality assurance activities to ensure compliance with industry standards and regulatory requirements. - You will develop and execute test plans and protocols to validate product designs. - You will collaborate with engineering and product development teams to identify and mitigate design risks. - You will review design documentation and provide feedback to improve product quality. - You will support root cause analysis and corrective actions for design-related issues. - You will contribute to continuous improvement initiatives within the QA design process. - You will maintain up-to-date knowledge of regulatory requirements and industry best practices. - You will mentor junior engineers and share expertise to enhance team capabilities. What You Bring: - Minimum of 5 years of experience in quality assurance or design engineering within the medical device industry. - Strong knowledge of FDA regulations, ISO 13485, and other relevant quality standards. - Proficiency in design control processes and risk management techniques. - Experience with test plan development, execution, and documentation. - Excellent problem-solving skills and attention to detail. - Effective communication and collaboration skills to work across teams. Bonus Points If You Have: - Experience with software validation and verification in medical devices. - Familiarity with statistical analysis and quality tools such as Six Sigma or Lean methodologies. - Advanced degree in engineering or related field. - Previous experience mentoring or leading engineering teams. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer flexible remote work options to support work-life balance. - We offer opportunities for professional growth and development. - We offer a collaborative and inclusive company culture. - We offer the chance to make a meaningful impact in healthcare through innovative medical technologies. Ready to Apply? Please submit your resume and cover letter through our careers page at www.arthrex.com/careers. We look forward to learning how you can contribute to our mission of Helping Surgeons Treat Their Patients Better™.
Design, develop, and maintain automated test frameworks to ensure software quality and compliance in medical device products. | 5+ years in test automation development with proficiency in programming languages and test automation tools, strong understanding of SDLC and agile, excellent problem-solving and communication skills. | Job Title: Senior Test Automation Developer Company Overview: Arthrex, Inc. is a global leader in the medical device industry, renowned for its innovative product development and commitment to medical education. As a privately held company, Arthrex is dedicated to its mission of Helping Surgeons Treat Their Patients Better™ by delivering high-quality, cutting-edge solutions that improve patient outcomes worldwide. Role Overview: As a Senior Test Automation Developer at Arthrex, you will play a critical role in enhancing the quality and reliability of our medical device software. You will design, develop, and maintain automated test frameworks that ensure our products meet the highest standards of safety and performance. What You'll Do: - You will develop and maintain automated test scripts and frameworks to support continuous integration and delivery. - You will collaborate with cross-functional teams including software developers, QA engineers, and product managers to define test requirements. - You will identify, document, and track software defects and work closely with development teams to resolve issues. - You will analyze test results and provide detailed reports to stakeholders to inform decision-making. - You will contribute to the improvement of testing processes and methodologies to increase efficiency and coverage. - You will mentor junior team members and share best practices in test automation. - You will stay current with industry trends and emerging technologies to continuously enhance testing capabilities. What You Bring: - Minimum of 5 years of experience in test automation development, preferably in the medical device or healthcare software industry. - Proficiency in programming languages such as Java, Python, or C#. - Strong experience with test automation tools like Selenium, Appium, or similar frameworks. - Solid understanding of software development life cycle (SDLC) and agile methodologies. - Excellent problem-solving skills and attention to detail. - Strong communication skills to effectively collaborate with technical and non-technical stakeholders. Bonus Points If You Have: - Experience with continuous integration/continuous deployment (CI/CD) pipelines and tools such as Jenkins or Azure DevOps. - Knowledge of regulatory standards relevant to medical devices, such as FDA 21 CFR Part 820 or ISO 13485. - Familiarity with performance and security testing. - Experience working in a global, cross-functional team environment. What We Offer: - We offer a competitive salary and comprehensive benefits package including health, dental, and vision insurance. - We offer opportunities for professional growth and development through training and education programs. - We offer a collaborative and inclusive work environment that values innovation and teamwork. - We offer flexible work arrangements to support work-life balance. - We offer the chance to contribute to life-changing medical technologies that make a real difference. Ready to Apply? If you are passionate about advancing medical technology and have the skills to drive test automation excellence, please submit your resume and cover letter through our careers page at www.arthrex.com/careers.
Plan, schedule, and manage national and international exhibits and workshops, coordinate with vendors and internal teams, manage budgets, and mentor junior coordinators. | High school diploma required, 3 years professional experience with prior exhibit/event experience preferred, strong organizational and communication skills, ability to travel and work flexible hours. | Requisition ID: 63635 Title:Exhibit Planning Specialist I (ONSITE OR REMOTE OPTION)Division:Arthrex, Inc. (US01)Location:Naples, FL Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking an Exhibit Planning Specialist I who will be responsible for negotiating, planning, scheduling and managing events, exhibits and workshops that are national and international in scope. Collaborates with multiple departments in the planning and execution of consistent exhibit functions. Responsible for coordinating, executing and managing exhibits/tradeshows for varying business units within the company and serves as main point of contact with vendors including outside exhibit partners and management companies. If you are interested in working, learning, and professionally advancing in a fast-growing global organization with great resources and opportunities, then apply to join our talented team and support us in Helping Surgeons Treat Their Patients Better™. • *Hours must be flexible as often Saturday and/or evening coverage, including approximately 45%-50% travel as required. The candidate must be available to travel to Naples frequently for business purposes. Ideally, we would like to have this position located in SW Florida and relocation benefits would be offered. Training is onsite and is expected to last approximately 90 days from date of hire.** Essential Duties and Responsibilities: • Participates in the development of exhibit goals and objectives, and corporate brand management. Leads exhibit strategy review meetings with internal product teams and key stakeholders with direct input from marketing and sales. • Manage and maintain appropriate checklists and details to ensure that all assets are delivered to organizer/vendors on time. Optimize costs and reduce rush charges as required. • Responsible for managing all material and promotional organization for events (including printed, digital and social communication) in partnership with Marketing PMO and others as needed. • Works in tandem with the Exhibit Operations team members and exhibit house vendor to develop floor plans, provide recommendations on booth product allocation and placement, and assist with the development of product lists and shipping details. • Manages all assets and details relating to virtual booths, association-sponsored websites and works with Marketing PMO team to create MRM requests and workflow approvals. • Responsible for managing all expenses and budgeting related to exhibit and event functions forecasting, vendor and organization cost and sponsorship negotiations, measuring and providing recommendations to customers regarding per total attendee costs for planning. • Manages booth staff and deliverables onsite including all details relating to booth and asset labor and set-up, vendor supervision and staff suggested booth changes and requests. • Oversee the maintenance of workshop logistics including; site-selection, food & beverage, audio-visual, faculty rooming lists, ground transportation, off-site activities and special needs. • Train and promote onsite lead taking and champion lead generation best practices. Provide suggestions for needed updates and improvements. • Review booth requirements across departments and makes suggestions for new booth design concepts with internal customer input. • Evaluate technology needs and make suggestions for RFP for booth renewals and refurbishing. • Work with exhibit data team to provide post-event measurements, analytics, reports and evaluations to Exhibit Manager. • Mentors, teaches and is responsible for the development of Exhibit & Event Coordinators. Has one-on-one touch bases to guide and ensure Coordinator/s are abiding with policies and procedures and providing excellent meeting support to customers. • Maintains positive relationships with internal and external partners and works to provide solutions and implement win-win strategies to meet business objectives. Partners include: Global teams, Product Management, Marketing, Medical Education, Corporate Communication, Travel, External Vendors, and Association meeting organizers and faculty. • Works with management to analyze and forecast yearly activities, volume, growth, gaps, and development or enhancement of efficiencies. Education/Experience: • High school diploma or equivalent required. • Bachelor's degree in Hospitality, Finance, Business Management or related field preferred. • 3 years' experience working in a professional environment required. • Prior exhibit/event experience required. Knowledge: • General knowledge of industry practices, customer service, and standards. Complete knowledge of Exhibit and Workshop processes and best practices. Expected to contribute and work with management on the development of new Exhibit policies and procedures. Mentors, guides and trains new hires. Able to perform routine transaction processing and standard, repeatable monthly tasks Skills: • General Knowledge of orthopedic/medical device industry, marketing and medical education • Knowledge necessary to participate in strategic planning of medical education and/or convention events • Strong customer service and organizational skills; detail oriented • Strong written and verbal communication skills • Ability to work in a fast-paced, ever changing environment. • Proficient Cvent, SalesForce, Meetings Management systems preferred • Coachable, Team player, self-motivated, ability to work independently and meet deadlines • Work extended hours, weekends, early mornings or late nights • Intermediate level of Microsoft Office, Excel, Word, PowerPoint and Outlook email experience. • Strong Project Management skills with ability to manage multiple priorities. • Ability to train Coordinators on all Exhibits & Events Team processes Discretion/Latitude: Required to lead or work as part of a team or work independently with minimal supervision. Exercises considerable latitude in determining objectives. Supports management with high level projects. Work is reviewed for detail accuracy, consistency, customer service,and meeting objectives. Refers to all policies and procedures for detailed instructions. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to communicate effectively, is solution-oriented oriented and helps to resolve conflicts from occurring. Assists the Management team in developing policies and procedures that ensure solutions are consistent with department objectives. Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. Bi-lingual language skills a plus (Spanish, German, Portuguese). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Vision Requirements: Visual acuity necessary to do the job safely and effectively. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The area that this job is performed in is a general office or open cubicle/workstation environment. The noise level in the work environment is usually moderate. Arthrex Benefits • Medical, Dental and Vision Insurance • Company-Provided Life Insurance • Voluntary Life Insurance • Flexible Spending Account (FSA) • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) • Matching 401(k) Retirement Plan • Annual Bonus • Wellness Incentive Program • Free Onsite Medical Clinics • Free Onsite Lunch • Tuition Reimbursement Program • Trip of a Lifetime • Paid Parental Leave • Paid Time Off • Volunteer PTO • Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law. Making People Better at Arthrex Lorem ipsum dolor sit amet consectetur. Cras fringilla elementum odio velit. Job Details Date: Sep 9, 2025 Requisition ID: 63635 Salary Range: Job title: Exhibit Planning Specialist I (ONSITE OR REMOTE OPTION) Arthrex Location:
Manage and lead orthobiologics product initiatives, develop educational strategies, build key customer relationships, support product development, and achieve sales goals with significant travel. | Bachelor's degree, 3+ years medical device sales experience, knowledge of orthopedic procedures, willingness to work with cadaver specimens, strong communication and relationship skills. | Requisition ID: 63766 Title: Regional Manager-Orthobiologics- North Central Division: Arthrex, Inc. (US01) Location: Remote Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is searching for a Regional Manager-Orthobiologics - North Central to manage and lead initiatives within our Orthobiologics product line. Orthobiologics continues to be an exciting, high growth area for Arthrex as we provide physicians and their patients market leading solutions through a broad and diverse portfolio. The successful candidate will build relationships with key customers, sales agencies, and internal departments to help drive our strategies and continued market growth. The successful candidate will build relationships with key customers, sales agencies, and internal departments while driving sales strategies, hitting sales goals, and continuing market growth. Excellent interpersonal, presentation and leadership skills in addition to three years or more of related experience and a bachelor's degree are essential for this position. The position does require travel. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. The targeted cash compensation package (Base, Commissions and Bonus) for this position is $180,000 to $225,000. There is potential to exceed this amount based on experience and performance in the role. In addition to a generous 401k program, Arthrex contributes to a non-qualified retirement plan funded entirely by Arthrex on your behalf after one year of employment. The territory for this position will be the following states: Montana, Eastern Wyoming, Northern Colorado, Kansas, Nebraska, South Dakota, North Dakota, Northern Minnesota, Iowa, Westen Missouri and Mid-Illinois. This job is based in Denver, Colorado, however, remote work in other locations in the territory, ideally near a major metropolitan airport, will be considered. Main Objective: The OrthoBiologics Regional Manager will be responsible for overseeing and managing OrthoBiologic product portfolio performance, training, and other activities with the technology representatives, physicians, and accounts within his/her respective area. Essential Duties and Responsibilities: • Develop educational strategies that can be delivered to groups and individuals within the representative network that focuses on biologic opportunity awareness and biologic science/product competency • Work closely with agency principals and sales managers to develop educational goals that will elevate representative competency in OrthoBiologics • Work with MedEd and Product Management to determine scope and goals of representative education • Provide educational/sales support at national/regional VIP labs, Arthrex labs, training centers and major tradeshows and regional Road Shows • Develop agency biologics specialists/managers to become more effective leaders within their local territory • Key account development (Hospital/Surgeon). Work closely with agency, individual representatives and regional sales management to uncover and develop opportunities critical to the success of Arthrex and the OrthoBiologics product line. • Support Product Development team by working closely in surgery with existing customers and identifying new surgeon consultants • Build key relationships with major Orthopedic, Podiatric and non-operative sports medicine physicians • Liaison between product development and representative team in developing new OrthoBiologic products • Communicate procedural expertise and competitive market knowledge to representative and OrthoBiologic Product Team • Provide updates on competitive OrthoBiologic products and procedures and input on strategies to combat competition • Recommend ideas and promotions for increasing proliferation of new and existing OrthoBiologic products • Work in conjunction with PM team to develop effective, comprehensive strategies for new product launches • Work with Regional Sales Management in formulating and distributing annual OrthoBiologic quotas • Travel up to 75% annually out of local area • Ensure compliance within functional area and support the compliance objectives of the organization as a whole. Education and Experience: • Bachelor's degree required. Bachelor of Science degree preferred • 3 years' sales experience with a medical device company required. • Experience with sports medicine and/or distal extremities and/or trauma and/or biologics products preferred. Knowledge and Skill Requirements/Specialized Courses and/or Training: • Willing to work with cadaver specimens is required • Knowledge of a variety of orthopedic procedures, including but not limited to, arthroscopy, hand/foot/ankle procedures, arthroplasty, etc. • Skilled in working with different functions and effectively coordinates their activities to achieve desired results. • Excellent listening skills, including the ability to identify and isolate customers concerns or objections, in addition to excellent written and oral communication skills. • Strong relationship building skills desired. Machine, Tools, and/or Equipment Skills: Microsoft Office, PC and various specialized software. The territory for this position will be the following states: Montana, Eastern Wyoming, Northern Colorado, Kansas, Nebraska, South Dakota, North Dakota, Northern Minnesota, Iowa, Westen Missouri and Mid-Illinois. This job is based in Denver, Colorado, however, remote work in other locations in the territory, ideally near a major metropolitan airport, will be considered. Arthrex Benefits • Medical, Dental and Vision Insurance • Company-Provided Life Insurance • Voluntary Life Insurance • Flexible Spending Account (FSA) • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) • Matching 401(k) Retirement Plan • Annual Bonus • Wellness Incentive Program • Free Onsite Medical Clinics • Free Onsite Lunch • Tuition Reimbursement Program • Trip of a Lifetime • Paid Parental Leave • Paid Time Off • Volunteer PTO • Employee Assistance Provider (EAP) • Eligible for discretionary Long Term Incentive program All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Manage and lead sales initiatives for sports medicine products in a defined territory, develop and coach an independent sales team, and achieve revenue growth targets. | Bachelor's degree, 3+ years of sports medicine or related product sales experience, strong communication and leadership skills, and willingness to travel extensively. | Location: Remote ER Bonus: $7,500.00 The territory for this position will cover the following states: New Jersey, New York, Connecticut, Rhode Island, Massachusetts, New Hampshire, Vermont and Maine. The position is based in Boston, Massachusetts, however, remote work in other locations in the territory, ideally near a major metropolitan airport, will be considered. Arthrex is searching for a Regional Manager-Sports Medicine - Northeast to manage and lead initiatives within our Sports medicine product line. Arthrex is the global market leader in minimally invasive orthopedic innovation for Sports Medicine procedures, distinguished by its development of advanced surgical products and techniques that address complex clinical challenges. Sports Medicine is the company's most established product segment and serves as the largest revenue contributor. The successful candidate will build relationships with key customers, sales agencies, and internal departments to help drive our strategies and continued market growth. The successful candidate will build relationships with key customers, sales agencies, and internal departments while driving sales strategies, hitting sales goals, and continuing market growth. Excellent interpersonal, presentation and leadership skills in addition to three years or more of related experience and a bachelor's degree are essential for this position. The position does require travel. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. The targeted cash compensation package (Base, Commissions and Bonus) for this position is $200,000 to $250,000. There is potential to exceed this amount based on experience and performance in the role. In addition to a generous 401k program, Arthrex contributes to a non-qualified retirement plan funded entirely by Arthrex on your behalf after one year of employment. MAIN OBJECTIVE: Works with Regional Director to: • Ensure maximized revenue growth of assigned company products and services through direct and indirect management of an independent sales force in a defined geographic product area. • Establish proper and effective communications with appropriate staff across the company to ensure the proper level of sensitivity to the needs of sales. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Works within an assigned geographic sales and product area to maximize sales revenues and meet corporate objectives: • Carries out specific plans developed by the Regional Director and company to ensure revenue growth in company's products. • Manages assigned account activities. • Communicates regular field activity to President, SVP of Sales, Regional Director, and other internal management. • Completes LMS self-education requirements. • Develops independent sales team (agency): • Monitors and assists in the activities of agency (product training, coaching representatives, TC program, motivates, recommends representative additions and termination as necessary, etc.). • Educates sales team in terms of sales tactics. • Recommends sales programs and training ideas to Regional Director and SVP Sales to address the following issues: • New and existing account sales growth. • Sales of new and existing products and multi-product sales. • Competitive strategies and targeted sales campaigns. • Proper use and level of sales support. • Account and Third-party contracts. • Performs sales activities on accounts and negotiates product pricing discounts pre-approved by the Regional Director and SVP of Sales. • This job requires that a person must travel 3+ days out of the week and occasionally work on weekends. EDUCATION AND EXPERIENCE: • Bachelor's degree required. • 3 years of Arthrex, Arthrex agency, or competitive sports medicine, arthroscopy, extremity, and/or product sales experience required KNOWLEDGE AND SKILL REQUIREMENTS/SPECIALIZED COURSES AND/OR TRAINING: • Knowledge of company's products, pricing practices, and selling skills. • Effective management skills with ability to manage the company's sales operations. • Effective time management, communications, decision making, presentation, and organization skills. • Excellent writing, editing, communications, and interpersonal skills. • Professional appearance and presentation required. MACHINE, TOOLS, AND/OR EQUIPEMENT SKILLS: Strong knowledge and usage of Microsoft Office. PC's and various software languages used as required. Salesforce.com experience a plus. The territory for this position will cover the following states: New Jersey, New York, Connecticut, Rhode Island, Massachusetts, New Hampshire, Vermont and Maine. The position is based in Boston, Massachusetts, however, remote work in other locations in the territory, ideally near a major metropolitan airport, will be considered. Arthrex Benefits • Medical, Dental and Vision Insurance • Company-Provided Life Insurance • Voluntary Life Insurance • Flexible Spending Account (FSA) • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) • Matching 401(k) Retirement Plan • Annual Bonus • Wellness Incentive Program • Gym Reimbursement Program • Tuition Reimbursement Program • Trip of a Lifetime • Paid Parental Leave • Paid Time Off • Volunteer PTO • Employee Assistance Provider (EAP) • Eligible for discretionary Long Term Incentive program All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
The Sr Software Developer - SAP PO will lead projects using SAP PO and Cloud integration tools, architecting and building application integration solutions. They will also analyze complex business processes and create technical requirements for SAP business-specific work streams. | Candidates must have a Bachelor's degree and at least 5 years of experience with SAP PI/PO and ABAP. Additionally, 3 years of experience configuring and using PO 7.4 or higher and 2 years of full life cycle SAP implementations are required. | Requisition ID: 63748 Title: Remote-Sr Software Developer - SAP PO Division: Arthrex, Inc. (US01) Location: Naples, FL Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Sr Software Developer - SAP PO who works directly with the IT departments within Arthrex to provide Technical leadership and execution of application integration solutions, focused on SAP PO. Excellent communications and analytical skills, strong technical project management skills and a Bachelors’ degree will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™. Main Objective: Software Engineers design, develop, test, and maintain high-quality software to meet business and customer needs. Depending on the role, Software Engineers work on development initiatives that include: Develop features and capabilities for end users, either external customers or internal employees. Develop platforms such as data engineering and developer tooling. Configure and customize vendor-provided packaged software. Essential Duties and Responsibilities: Sr. SAP Integration developer and technical thought leader Lead projects using SAP PO and Cloud integration tools throughout a complete lifecycle development Architect and build application integration solutions Understand integration patterns and best practices for creating integration ABAP objects Analyze ABAP code objects to assist in documenting functional requirements Ability to analyze complex business processes Create technical requirements and specifications for SAP business specific work streams and with other enterprise applications Configure SAP Web Services and ALE distribution models Lead offshore development team in implementation of integration solutions Prepare technical documentation, including technical specifications, unit test results, performance test results, and migration plans, where applicable Participate in production support activities Adhere to the Quality System Procedure and Change Control Skills & Experience: Experience developing software using Waterfall and Agile methodologies is preferred. Experience in one or more programming languages. Experience with professional development tooling. Understanding of software development lifecycle. Additional Duties & Responsibilities Lead design for all aspects of full stack development and architecture to provide value to customers, where applicable. Demonstrate excellent communication skills with technical and non-technical teammates and show a high level of professionalism. Work effectively with all members of a cross functional software development team. Mentorship of lower-level software engineers. Implement CI/CD improvements. Experience in building APIs for both internal and external products. Monitor applications for abnormalities and propose areas for improvement regarding availability and speed of the applications. Specialized Skills: 5 years in at least one of the following: a. Scripting frameworks b. Relational DB Programming c. Object oriented programming Experience developing applications that interface with major ERPs is preferred Familiarity with continuous integration Any of the following certifications are a plus: HANA, Java, SAP PO, CPI Excellent communication skills and customer service orientation Spanish or Portuguese language skills are a plus Education/Experience: Bachelor’s degree required. Degree in Computer Science or related field preferred 5 years of experience with SAP PI/PO and ABAP required 3 years of experience configuring and using PO 7.4 or higher (Java Stack) required 2 years of full life cycle SAP implementations required Experience in user exit enhancements, iDocs, oData, BADIs and BAPIs Strong understanding of all components of PO including System Landscape Directory (business systems, technical landscape), Integration Repository (interface objects, mapping objects and adapter objects) At least 1 year of experience with SAP Integration Suite / Cloud PI on Business Technology Platform Java script or Groovy experience is a plus Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free Onsite Medical Clinics Free Onsite Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law. veteran status.
The Exhibit Planning Specialist I is responsible for negotiating, planning, scheduling, and managing events, exhibits, and workshops on a national and international scale. This role collaborates with multiple departments to ensure successful execution of exhibits and serves as the main point of contact with vendors. | A high school diploma is required, with a bachelor's degree preferred. Candidates should have at least 3 years of experience in a professional environment, with prior exhibit or event experience. | Requisition ID: 63635 Title: Exhibit Planning Specialist I (ONSITE OR REMOTE OPTION) Division: Arthrex, Inc. (US01) Location: Naples, FL Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking an Exhibit Planning Specialist I who will be responsible for negotiating, planning, scheduling and managing events, exhibits and workshops that are national and international in scope. Collaborates with multiple departments in the planning and execution of consistent exhibit functions. Responsible for coordinating, executing and managing exhibits/tradeshows for varying business units within the company and serves as main point of contact with vendors including outside exhibit partners and management companies. If you are interested in working, learning, and professionally advancing in a fast-growing global organization with great resources and opportunities, then apply to join our talented team and support us in Helping Surgeons Treat Their Patients Better™. **Hours must be flexible as often Saturday and/or evening coverage, including approximately 45%-50% travel as required. The candidate must be available to travel to Naples frequently for business purposes. Ideally, we would like to have this position located in SW Florida and relocation benefits would be offered. Training is onsite and is expected to last approximately 90 days from date of hire.** Essential Duties and Responsibilities: Participates in the development of exhibit goals and objectives, and corporate brand management. Leads exhibit strategy review meetings with internal product teams and key stakeholders with direct input from marketing and sales. Manage and maintain appropriate checklists and details to ensure that all assets are delivered to organizer/vendors on time. Optimize costs and reduce rush charges as required. Responsible for managing all material and promotional organization for events (including printed, digital and social communication) in partnership with Marketing PMO and others as needed. Works in tandem with the Exhibit Operations team members and exhibit house vendor to develop floor plans, provide recommendations on booth product allocation and placement, and assist with the development of product lists and shipping details. Manages all assets and details relating to virtual booths, association-sponsored websites and works with Marketing PMO team to create MRM requests and workflow approvals. Responsible for managing all expenses and budgeting related to exhibit and event functions forecasting, vendor and organization cost and sponsorship negotiations, measuring and providing recommendations to customers regarding per total attendee costs for planning. Manages booth staff and deliverables onsite including all details relating to booth and asset labor and set-up, vendor supervision and staff suggested booth changes and requests. Oversee the maintenance of workshop logistics including; site-selection, food & beverage, audio-visual, faculty rooming lists, ground transportation, off-site activities and special needs. Train and promote onsite lead taking and champion lead generation best practices. Provide suggestions for needed updates and improvements. Review booth requirements across departments and makes suggestions for new booth design concepts with internal customer input. Evaluate technology needs and make suggestions for RFP for booth renewals and refurbishing. Work with exhibit data team to provide post-event measurements, analytics, reports and evaluations to Exhibit Manager. Mentors, teaches and is responsible for the development of Exhibit & Event Coordinators. Has one-on-one touch bases to guide and ensure Coordinator/s are abiding with policies and procedures and providing excellent meeting support to customers. Maintains positive relationships with internal and external partners and works to provide solutions and implement win-win strategies to meet business objectives. Partners include: Global teams, Product Management, Marketing, Medical Education, Corporate Communication, Travel, External Vendors, and Association meeting organizers and faculty. Works with management to analyze and forecast yearly activities, volume, growth, gaps, and development or enhancement of efficiencies. Education/Experience: High school diploma or equivalent required. Bachelor’s degree in Hospitality, Finance, Business Management or related field preferred. 3 years’ experience working in a professional environment required. Prior exhibit/event experience required. Knowledge: General knowledge of industry practices, customer service, and standards. Complete knowledge of Exhibit and Workshop processes and best practices. Expected to contribute and work with management on the development of new Exhibit policies and procedures. Mentors, guides and trains new hires. Able to perform routine transaction processing and standard, repeatable monthly tasks Skills: General Knowledge of orthopedic/medical device industry, marketing and medical education Knowledge necessary to participate in strategic planning of medical education and/or convention events Strong customer service and organizational skills; detail oriented Strong written and verbal communication skills Ability to work in a fast-paced, ever changing environment. Proficient Cvent, SalesForce, Meetings Management systems preferred Coachable, Team player, self-motivated, ability to work independently and meet deadlines Work extended hours, weekends, early mornings or late nights Intermediate level of Microsoft Office, Excel, Word, PowerPoint and Outlook email experience. Strong Project Management skills with ability to manage multiple priorities. Ability to train Coordinators on all Exhibits & Events Team processes Discretion/Latitude: Required to lead or work as part of a team or work independently with minimal supervision. Exercises considerable latitude in determining objectives. Supports management with high level projects. Work is reviewed for detail accuracy, consistency, customer service, and meeting objectives. Refers to all policies and procedures for detailed instructions. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to communicate effectively, is solution-oriented oriented and helps to resolve conflicts from occurring. Assists the Management team in developing policies and procedures that ensure solutions are consistent with department objectives. Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. Bi-lingual language skills a plus (Spanish, German, Portuguese). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Vision Requirements: Visual acuity necessary to do the job safely and effectively. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The area that this job is performed in is a general office or open cubicle/workstation environment. The noise level in the work environment is usually moderate. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free Onsite Medical Clinics Free Onsite Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
The Learning Program Customer Success Manager is responsible for ensuring customer success with Arthrex Medical Education learning programs by driving adoption and satisfaction. They will also oversee training and support associated with digital learning software used by both internal and external customers. | A Bachelor's Degree is required, preferably in business administration or marketing, along with 5 years of Customer Success experience in a medical device or technology organization. Technical certifications related to customer success or public speaking are preferred. | Requisition ID: 63067 Title: Customer Success Manager, Sr. (remote) Division: Arthrex, Inc. (US01) Location: Remote Salary Range: Salary Minimum: $66,501.00 Salary Maximum: $90,000.00 **This position in based in Naples, FL. Remote available for the right candidate. If remote, intermittent travel required to Naples headquarters. ** Arthrex is a global medical device company and leader in orthopedics medical education. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year that support all aspects of orthopedics. The Medical Education department based in Naples, Florida is made up of over 20 physicians, physician assistants and other healthcare professionals. Arthrex is actively searching for a Learning Program Customer Success Manager, Sr. The successful candidate will work alongside a department of expert orthopedic healthcare professionals, world class faculty, and product management. Main Objective: The Learning Program Customer Success Manager is responsible for making Arthrex Medical Education learning program customers successful by driving adoption, high customer satisfaction, and ensuring customer retention. They will help learning program customers attain greater learner engagement and program value, driving program health and success. The Learning Program Customer Success Manager plans and drives ongoing account strategy working with the customer to establish critical goals, or other key performance indicators, and aids the customer in achieving their goals and desired outcomes. As the customer support lead for Arthrex Medical Education digital learning products, the Learning Program Customer Success Manager will work to ensure that the health and support of key software products are being met. Additionally, they are responsible for overseeing training and support associated with the digital learning software used by Arthrex internal and external customers. Essential Duties & Responsibilities: Accountable for the customer’s overall success with Arthrex Medical Affairs learning programs, including onboarding, adoption, retention, customer health, and satisfaction Act as a trusted customer point of contact throughout the customer’s lifecycle, define measurable success, plan with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levels Drive adoption of Arthrex Medical Education digital learning programs, using data to provide insights and progress from baseline through the maturity curve Develop, drive and measure key performance metrics such as customer satisfaction, customer retention, customer churn, volume trends, net promoter score, success of customer success initiatives, and the overall health of the customer experience. Accountable for all metrics related to customer experience. Guide customers to develop and enhance their digital learning program by providing relevant tools and other resources Become a champion of Arthrex digital learning programs and products and use this knowledge to effectively guide customers towards their desired outcomes Maintain a cadence of communicating with customers about their adoption and usage trends, overall satisfaction, and mining opportunities for deeper engagement As the customer support lead for Medical Education learning software products, evaluate client requests to ensure that critical issues are resolved Be the voice of the customer internally at Arthrex by sharing strategic use-cases, process improvements and asks back into the internal ecosystem Contribute to ongoing initiatives to continuously improve our approach to efficiently and effectively secure our customers’ success Responsible for developing policies, procedures, knowledge base content, and training guides related to customer support and success Engage with learning technology and Arthrex stakeholders to translate customer feedback into product requirements and feature enhancements. Review and provide input on proposed changes to ensure customer satisfaction. Lead a monthly review of progress and updates for the leadership team Knowledge/Skills: Passion for driving customer success and measurable outcomes Understanding and application of basic principles and concepts related to customer success management and operations Knowledge and skills in account planning and developing strategic customer success plans Strong consulting skills and proven results working as a trusted advisor to drive value for clients Ability to prioritize, multi-task, and perform effectively under pressure Effective project management and organizational skills, specifically managing a high-volume customer base Exceptional organizational, presentation, and communication skills, both verbal and written Existing knowledge of software in digital learning with the ability to articulate its features and benefits to all levels Skilled at Program Management within large organizations, helping to effectively inspire change across groups by engaging key partners Ability to work both collaboratively and autonomously with a strong work ethic and positive attitude Self-directed work habits, applied with creativity, resourcefulness, and a sense of personal responsibility Experience and Education: Bachelor’s Degree required, preferably in business administration or marketing Technical certifications or professional development related to customer success, public speaking, or similar preferred 5 years of Customer Success experience in a medical device or technology organization required Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Gym Reimbursement Program Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
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