Alcumus

Design, build, and maintain scalable web applications using .NET backend and React frontend, participate in full SDLC, improve team workflows, mentor juniors, and collaborate with stakeholders. | Strong expertise in .NET Core/Framework, C#, ASP.NET Web API, SQL Server, React with TypeScript/JavaScript, RESTful APIs, Agile experience, version control, and excellent communication skills. | Description: • Collaborate closely with the development team to design, build, and maintain scalable web applications using .NET (Core/Framework) for the backend and React for the frontend. • Take a proactive role in improving tools, services, and platforms, continuously enhancing team workflows and Agile practices for more efficient and higher-quality delivery. • Participate in the full software development lifecycle including requirements gathering, user story creation, technical design, coding, testing, deployment, and support. • Engage with internal and cross-functional stakeholders to gather and validate requirements, turning them into high-quality software solutions. • Write clean, maintainable, and testable code following coding standards and best practices. Participate in code reviews and design discussions. • Work with QA teams to ensure high levels of software quality, and help troubleshoot and resolve production issues. • Provide third-line support for existing applications and develop new features that extend product functionality. • Contribute to architectural decisions and support the transition to modern technologies and platforms, as needed. • Mentor junior developers and contribute to technical knowledge sharing within the team. • Communicate effectively with both technical and non-technical stakeholders to ensure clarity and alignment throughout the development lifecycle. Requirements: • Strong technical expertise in .NET Core / .NET Framework, C#, ASP.NET Web API, and SQL Server. • Proven experience developing modern, responsive, and performant web applications using React and TypeScript/JavaScript. • Solid understanding of RESTful APIs, Entity Framework, and full-stack development principles. • Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders. • Experience working in Agile/Scrum teams and using tools like Azure DevOps, Jira, or similar. • Highly organised, self-motivated, and capable of prioritising and managing workloads under pressure. • Experience with version control systems such as Git. • Strong debugging, problem-solving, and analytical skills. Benefits: • Integrated mental health & wellbeing support • Vacation – starting at 3 weeks • Wellness Days & Annual Giving Day – an extra to give back to yourself or your community • Comprehensive medical and dental coverage • End of the year, company-wide shut down for you to relax and recharge • LinkedIn Learning License for upskilling & development

Design, build, and maintain scalable web applications using .NET Core/Framework and React, participate in full SDLC, improve tools and workflows, and mentor junior developers. | Strong experience with .NET Core/Framework, C#, React, TypeScript/JavaScript, REST APIs, SQL Server, Agile methodologies, and excellent communication skills. | Department: Technology & Product Location: Remote, United States Description Building innovative solutions; enabling safer workplaces for everyone. We’ll create a safer working world, building software to support a global network of responsible buyers, suppliers and partners. Today, at Alcumus we take the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. Keeping our network of hiring clients, suppliers, and contractors compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour by building best in class solutions. The tech we build today, will create a better tomorrow. As a .NET React Software Developer, you will play a pivotal role in building high-quality, scalable software applications that shape the future of our technology solutions. Collaborating within a cross-functional Agile team, you will drive continuous improvement in development practices, influence the product roadmap, and deliver impactful features that enhance user experience and business value. Your expertise in .NET Core/Framework and React, combined with your ability to communicate complex ideas to non-technical stakeholders, will contribute to the delivery of cutting-edge products and the ongoing growth of our dynamic tech team. This is an exciting opportunity to work in a collaborative, modern environment - where you can learn, grow, and have a direct influence on the success of the business. What that means day-to-day: • Collaborate closely with the development team to design, build, and maintain scalable web applications using .NET (Core/Framework) for the backend and React for the frontend. • Take a proactive role in improving tools, services, and platforms, continuously enhancing team workflows and Agile practices for more efficient and higher-quality delivery. • Participate in the full software development lifecycle including requirements gathering, user story creation, technical design, coding, testing, deployment, and support. • Engage with internal and cross-functional stakeholders to gather and validate requirements, turning them into high-quality software solutions. • Write clean, maintainable, and testable code following coding standards and best practices. Participate in code reviews and design discussions. • Work with QA teams to ensure high levels of software quality, and help troubleshoot and resolve production issues. • Provide third-line support for existing applications and develop new features that extend product functionality. • Contribute to architectural decisions and support the transition to modern technologies and platforms, as needed. • Mentor junior developers and contribute to technical knowledge sharing within the team. • Communicate effectively with both technical and non-technical stakeholders to ensure clarity and alignment throughout the development lifecycle. What you’ll need to be successful: Required Skills & Experience: • Strong technical expertise in .NET Core / .NET Framework, C#, ASP.NET Web API, and SQL Server. • Proven experience developing modern, responsive, and performant web applications using React and TypeScript/JavaScript. • Solid understanding of RESTful APIs, Entity Framework, and full-stack development principles. • Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders. • Experience working in Agile/Scrum teams and using tools like Azure DevOps, Jira, or similar. • Highly organised, self-motivated, and capable of prioritising and managing workloads under pressure. • Experience with version control systems such as Git. • Strong debugging, problem-solving, and analytical skills. Desirable Skills: • Familiarity with cloud platforms (preferably Azure) including App Services, Azure Functions, and related DevOps practices (CI/CD pipelines, etc.). • Knowledge of security best practices, including OWASP and compliance frameworks such as ISO 27001/27032. • Experience with Windows Services, asynchronous programming (e.g., messaging queues, caching, background jobs). • Understanding of microservices architecture, design patterns, and scalable system design. • Exposure to unit testing frameworks and automated testing practices. • A degree in Computer Science, Engineering, or a related field is beneficial. • Experience mentoring junior developers or participating in technical leadership activities. What you’ll get in return: Alcumus has a hybrid workplace policy. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else! Personal Health & Wellbeing >🧠 Integrated mental health & wellbeing support >🌴 Vacation – starting at 3 weeks >💟 Wellness Days & Annual Giving Day – an extra to give back to yourself or your community >🩺 Comprehensive medical and dental coverage > 😴 End of the year, company-wide shut down for you to relax and recharge Future Planning >🏫 LinkedIn Learning License for upskilling & development Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: • A response to your application within 15 working days • An interview process consisting of: • An initial discovery call with the recruiter • A first stage interview via Microsoft Teams • Additional interview with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

The Associate Product Manager is responsible for the strategy, roadmap, and successful delivery of the Verisource product line for Contractors. This role involves collaboration with engineering, commercial, operational teams, and key stakeholders to ensure optimal product outcomes. | Candidates should have 5+ years of product management experience, ideally in compliance-driven SaaS environments. A strong understanding of user value frameworks and the ability to balance short-term execution with long-term vision is essential. | Associate Product manager, Contractor Segment – Verisource Department: Technology & Product Employment Type: Permanent Location: Remote, United States Reporting To: Vice President, Product Management – Contractor Segment Description The Associate Product manager, Contractor Segment – Verisource holds responsibility for parts of the strategy, roadmap and successful delivery and commercialization of the Verisource product line working closely with engineering, commercial, operational, wider Product team and key stakeholders What that means day-to-day: Segment Strategy & Ownership Own the product vision and roadmap for innovation for Contractors when using the Verisource product, ensuring alignment to current GTM models Build segment strategies tailored to regional market dynamics, including compliance culture, regulatory mandates, and platform maturity Partner with the local operational teams to ensure that all workflows and ops journeys deliver the best product and commercial outcomes Roadmap Execution & Regional Adaptation Drive a roadmap that reflects the need for the Contractors using this product to both operate individually as standalone market leading solutions, as well as, within our network as cross sell. Partner with UX and Product Experience to support localized language, document, and experience requirements Partner with the operational and commercial teams on delivery of optimized workflows to enhance customer experience and efficiency User & Market Understanding Represent the Contractor Segment perspective across all Verisource user journeys Gather insight through interviews, focus groups, surveys, and analytics across territories to identify opportunities for both compliance enablement and deeper value creation Collaborate with Product Intelligence to track regional competitor offerings, market shifts, and user preferences Strategic Value Expansion Identify and prioritize roadmap opportunities that deliver standalone value to Contractors, such as enhanced journeys and features Explore monetization, portfolio and packaging strategies that support broader commercial success for the business and enhance contractor experiences Work closely with Marketing to position and articulate the “Why choose Verisource” Define & update our partnership model across both HR, Compliance and H&S in order to maximize commercial outcomes Cross-Functional & GTM Collaboration Partner with regional GTM leaders to ensure roadmap investments continue to drive acquisition, conversion, and engagement via existing client relationships Collaborate with Sales and CS teams to define enablement tools and messaging tailored to product types Support evolving pricing and packaging in partnership with Product Marketing and Finance Performance & Accountability Own KPIs for the Contractor Segment in Verisource including acquisition, adoption, renewal, satisfaction, and revenue—segmented by product, region and source Use data and feedback to adjust prioritization and improve performance across GTM models Support Board- and ELT-level reporting on product impact, including insights into market traction and growth levers Key Outcomes (First 12–18 Months) Define and deliver a refreshed product, proposition and pricing strategy across all of the portfolio Deliver an 18 month rolling roadmap for Verisource that meets Contractor needs Launch monetizable product enhancements or feature sets that provide additional value, improving ARR, retention or satisfaction Improve support for Contractor-specific customer workflows, while identifying scalable patterns for broader markets What you’ll need to be successful: 5+ years in product management, ideally with experience in compliance-driven SaaS, networked platforms, or buyer/user hybrid ecosystems Proven success in balancing short-term GTM execution with long-term product vision and adoption strategies Familiarity with regulated markets and region-specific product delivery models (especially in the UK and North America) Strong understanding of user value frameworks and experience shifting a product from reactive (mandated) to proactive (value-driven) adoption Experience supporting field enablement and GTM alignment across diverse customer types and territories Executive presence and collaboration skills for influence across Product, Engineering, Marketing, and Sales Experience in PE-backed, multi-product SaaS environments preferred What you’ll get in return: We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else! Personal Health & Wellbeing >🧠 Integrated mental health & wellbeing support >🌴 Vacation – starting at 3 weeks >💟 Wellness Days & Annual Giving Day – an extra to give back to yourself or your community >🩺 Comprehensive medical and dental coverage > 😴 End of the year, company-wide shut down for you to relax and recharge Future Planning >🏫 LinkedIn Learning License for upskilling & development Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Veriforce-Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

The Platform Integration Manager ensures seamless connectivity between internal systems and customer-facing platforms, leading the implementation and maintenance of integrations. This role involves validating API behavior, troubleshooting issues, and documenting integration workflows. | Candidates should have 5-7 years of experience in a technical operations or integration-focused role, with a strong understanding of REST APIs and proficiency in API testing tools. Excellent problem-solving and communication skills are essential for bridging technical and non-technical teams. | Platform Integration Manager Department: Technology & Product Employment Type: Permanent Location: Remote, United States Reporting To: VP of Product Experience and Delivery Description The Platform Integration Manager plays a key role in ensuring seamless connectivity between Veriforce’s internal systems and customer-facing platforms. This role combines hands-on technical execution with strategic coordination, helping to define, implement, and support integrations that enhance platform extensibility and operational efficiency. Working closely with product, engineering, customer success, and support teams, the Platform Integration Manager is responsible for maintaining robust API interactions, documenting integration workflows, and driving continuous improvement across integration touchpoints. What that means day-to-day: Integration Execution & Support Lead the implementation and maintenance of integrations between internal applications and external customer systems. Validate API behavior and system interactions, collaborating with engineering and QA teams. Serve as a point of contact for internal and external integration-related inquiries, issues, and enhancements. Support troubleshooting efforts and coordinate resolution across technical teams and external partners. Documentation & Configuration Own and maintain API documentation, FAQs, and integration playbooks using tools like Confluence, Postman, or Swagger UI. Document recurring integration patterns and customer use cases in collaboration with customer success. Configure and validate low-code/no-code or scripted integrations (e.g., Zapier, Workato, Python scripts). Cross-Functional Collaboration Participate in project planning and integration scoping sessions; ensure clear documentation and follow-through. Collaborate with product and engineering to align integration capabilities with roadmap priorities. Facilitate knowledge sharing across teams to improve understanding of API functionality and limitations. What you’ll need to be successful: Qualifications 5–7 years of experience in a technical operations, product support, or integration-focused role within a SaaS or software services environment. Strong understanding of REST APIs, JSON, and HTTP request/response patterns. Proficiency with API testing and documentation tools (e.g., Postman, Swagger). Experience documenting technical processes and integration workflows. Excellent problem-solving and communication skills, with the ability to bridge technical and non-technical teams. Preferred (Nice to have) Experience supporting customers through API-based integrations. Familiarity with low-code integration platforms (e.g., Make.com, Zapier, Workato, Boomi). Exposure to tools like JIRA, Confluence, BitBucket, and basic scripting (Python, JavaScript). Background in compliance-heavy or enterprise B2B software environments. What you’ll get in return: We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else! Personal Health & Wellbeing >🧠 Integrated mental health & wellbeing support >🌴 Vacation – starting at 3 weeks >💟 Wellness Days & Annual Giving Day – an extra to give back to yourself or your community >🩺 Comprehensive medical and dental coverage > 😴 End of the year, company-wide shut down for you to relax and recharge Future Planning >🏫 LinkedIn Learning License for upskilling & development Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Veriforce-Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

Own and execute the product vision and roadmap for the Contractor segment, collaborating with cross-functional teams to deliver compliant, localized, and commercially successful product features. | 5+ years product management experience ideally in compliance-driven SaaS, strong GTM and roadmap execution skills, familiarity with regulated markets, and ability to collaborate across teams. | Associate Product manager, Contractor Segment – Verisource Department: Technology & Product Employment Type: Permanent Location: Remote, United States Reporting To: Vice President, Product Management – Contractor Segment Description The Associate Product manager, Contractor Segment – Verisource holds responsibility for parts of the strategy, roadmap and successful delivery and commercialization of the Verisource product line working closely with engineering, commercial, operational, wider Product team and key stakeholders What that means day-to-day: Segment Strategy & Ownership Own the product vision and roadmap for innovation for Contractors when using the Verisource product, ensuring alignment to current GTM models Build segment strategies tailored to regional market dynamics, including compliance culture, regulatory mandates, and platform maturity Partner with the local operational teams to ensure that all workflows and ops journeys deliver the best product and commercial outcomes Roadmap Execution & Regional Adaptation Drive a roadmap that reflects the need for the Contractors using this product to both operate individually as standalone market leading solutions, as well as, within our network as cross sell. Partner with UX and Product Experience to support localized language, document, and experience requirements Partner with the operational and commercial teams on delivery of optimized workflows to enhance customer experience and efficiency User & Market Understanding Represent the Contractor Segment perspective across all Verisource user journeys Gather insight through interviews, focus groups, surveys, and analytics across territories to identify opportunities for both compliance enablement and deeper value creation Collaborate with Product Intelligence to track regional competitor offerings, market shifts, and user preferences Strategic Value Expansion Identify and prioritize roadmap opportunities that deliver standalone value to Contractors, such as enhanced journeys and features Explore monetization, portfolio and packaging strategies that support broader commercial success for the business and enhance contractor experiences Work closely with Marketing to position and articulate the “Why choose Verisource” Define & update our partnership model across both HR, Compliance and H&S in order to maximize commercial outcomes Cross-Functional & GTM Collaboration Partner with regional GTM leaders to ensure roadmap investments continue to drive acquisition, conversion, and engagement via existing client relationships Collaborate with Sales and CS teams to define enablement tools and messaging tailored to product types Support evolving pricing and packaging in partnership with Product Marketing and Finance Performance & Accountability Own KPIs for the Contractor Segment in Verisource including acquisition, adoption, renewal, satisfaction, and revenue—segmented by product, region and source Use data and feedback to adjust prioritization and improve performance across GTM models Support Board- and ELT-level reporting on product impact, including insights into market traction and growth levers Key Outcomes (First 12–18 Months) Define and deliver a refreshed product, proposition and pricing strategy across all of the portfolio Deliver an 18 month rolling roadmap for Verisource that meets Contractor needs Launch monetizable product enhancements or feature sets that provide additional value, improving ARR, retention or satisfaction Improve support for Contractor-specific customer workflows, while identifying scalable patterns for broader markets What you’ll need to be successful: 5+ years in product management, ideally with experience in compliance-driven SaaS, networked platforms, or buyer/user hybrid ecosystems Proven success in balancing short-term GTM execution with long-term product vision and adoption strategies Familiarity with regulated markets and region-specific product delivery models (especially in the UK and North America) Strong understanding of user value frameworks and experience shifting a product from reactive (mandated) to proactive (value-driven) adoption Experience supporting field enablement and GTM alignment across diverse customer types and territories Executive presence and collaboration skills for influence across Product, Engineering, Marketing, and Sales Experience in PE-backed, multi-product SaaS environments preferred What you’ll get in return: We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else! Personal Health & Wellbeing >🧠 Integrated mental health & wellbeing support >🌴 Vacation – starting at 3 weeks >💟 Wellness Days & Annual Giving Day – an extra to give back to yourself or your community >🩺 Comprehensive medical and dental coverage > 😴 End of the year, company-wide shut down for you to relax and recharge Future Planning >🏫 LinkedIn Learning License for upskilling & development Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Veriforce-Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: • A response to your application within 15 working days • An interview process consisting of: • An initial discovery call with the recruiter • A first stage interview via Microsoft Teams • Additional interview with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

Own the product vision and roadmap for the Contractor segment, drive strategy and execution, collaborate with cross-functional teams, and deliver monetizable product enhancements. | 5+ years product management experience in compliance-driven SaaS or regulated markets, strong GTM and user value understanding, executive collaboration skills, and experience in multi-product SaaS environments. | Department: Technology & Product Location: Remote, United States Description The Associate Product manager, Contractor Segment – Verisource holds responsibility for parts of the strategy, roadmap and successful delivery and commercialization of the Verisource product line working closely with engineering, commercial, operational, wider Product team and key stakeholders What that means day-to-day: Segment Strategy & Ownership Own the product vision and roadmap for innovation for Contractors when using the Verisource product, ensuring alignment to current GTM models Build segment strategies tailored to regional market dynamics, including compliance culture, regulatory mandates, and platform maturity Partner with the local operational teams to ensure that all workflows and ops journeys deliver the best product and commercial outcomes Roadmap Execution & Regional Adaptation Drive a roadmap that reflects the need for the Contractors using this product to both operate individually as standalone market leading solutions, as well as, within our network as cross sell. Partner with UX and Product Experience to support localized language, document, and experience requirements Partner with the operational and commercial teams on delivery of optimized workflows to enhance customer experience and efficiency User & Market Understanding Represent the Contractor Segment perspective across all Verisource user journeys Gather insight through interviews, focus groups, surveys, and analytics across territories to identify opportunities for both compliance enablement and deeper value creation Collaborate with Product Intelligence to track regional competitor offerings, market shifts, and user preferences Strategic Value Expansion Identify and prioritize roadmap opportunities that deliver standalone value to Contractors, such as enhanced journeys and features Explore monetization, portfolio and packaging strategies that support broader commercial success for the business and enhance contractor experiences Work closely with Marketing to position and articulate the “Why choose Verisource” Define & update our partnership model across both HR, Compliance and H&S in order to maximize commercial outcomes Cross-Functional & GTM Collaboration Partner with regional GTM leaders to ensure roadmap investments continue to drive acquisition, conversion, and engagement via existing client relationships Collaborate with Sales and CS teams to define enablement tools and messaging tailored to product types Support evolving pricing and packaging in partnership with Product Marketing and Finance Performance & Accountability Own KPIs for the Contractor Segment in Verisource including acquisition, adoption, renewal, satisfaction, and revenue—segmented by product, region and source Use data and feedback to adjust prioritization and improve performance across GTM models Support Board- and ELT-level reporting on product impact, including insights into market traction and growth levers Key Outcomes (First 12–18 Months) Define and deliver a refreshed product, proposition and pricing strategy across all of the portfolio Deliver an 18 month rolling roadmap for Verisource that meets Contractor needs Launch monetizable product enhancements or feature sets that provide additional value, improving ARR, retention or satisfaction Improve support for Contractor-specific customer workflows, while identifying scalable patterns for broader markets What you’ll need to be successful: 5+ years in product management, ideally with experience in compliance-driven SaaS, networked platforms, or buyer/user hybrid ecosystems Proven success in balancing short-term GTM execution with long-term product vision and adoption strategies Familiarity with regulated markets and region-specific product delivery models (especially in the UK and North America) Strong understanding of user value frameworks and experience shifting a product from reactive (mandated) to proactive (value-driven) adoption Experience supporting field enablement and GTM alignment across diverse customer types and territories Executive presence and collaboration skills for influence across Product, Engineering, Marketing, and Sales Experience in PE-backed, multi-product SaaS environments preferred What you’ll get in return: We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else! Personal Health & Wellbeing >🧠 Integrated mental health & wellbeing support >🌴 Vacation – starting at 3 weeks >💟 Wellness Days & Annual Giving Day – an extra to give back to yourself or your community >🩺 Comprehensive medical and dental coverage > 😴 End of the year, company-wide shut down for you to relax and recharge Future Planning >🏫 LinkedIn Learning License for upskilling & development Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Veriforce-Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: • A response to your application within 15 working days • An interview process consisting of: • An initial discovery call with the recruiter • A first stage interview via Microsoft Teams • Additional interview with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

Lead and operationalize Voice of Customer programs for the US market, influence product strategy with customer insights, collaborate cross-functionally, and build scalable feedback systems. | 5+ years in product management or customer research in B2B SaaS/tech, experience with VoC programs and product analytics tools, strong communication and cross-functional skills, preferably with US market knowledge. | Product Manager (Voice of Customer) Department: Technology & Product Employment Type: Permanent Location: Remote, United States Reporting To: Vice President of Product, Customer Insights & Market Strategy Description Veriforce-Alcumus is seeking a customer-obsessed, externally facing Product Manager, Voice of the Customer (VoC) for the US market. This strategic role is the connective tissue between our US customers, commercial leaders, and the global product organization - ensuring that the unique needs, challenges, and feedback from the US market are fully captured, understood, and represented in our product strategy. This is a highly visible, customer-facing role that requires exceptional communication skills, professionalism, and the ability to build trust with senior stakeholders across our customer base. You will directly engage with customers, prospects, and advisory groups -facilitating structured feedback programs and ensuring their voices are consistently and credibly represented in how we prioritize, design, and deliver our products. As the face of product in the US market, you’ll lead efforts to embed a customer-first mindset across our organization, ensure regional needs shape our global roadmap, and bring clarity and momentum to the way we respond to market signals. This position holds end-to-end responsibility for ensuring the customer voice loudly and consistently guides our product decisions. You will lead the translation of insight into action - owning structured approaches for listening to users, surfacing market-relevant trends, and embedding a customer-first mindset into everything we build. You’ll be the go-to product leader for regional teams, building scalable systems to listen, learn, and advocate for market-relevant innovation. What that means day-to-day: Voice of the Customer Programs · Design and implement scalable VoC programs tailored to the US market, including: - Digital surveys - Focus groups - Customer advisory boards - Product feedback sessions · Build repeatable processes for gathering and synthesizing customer, prospect, and internal stakeholder feedback across segments. Customer-Centric Product Strategy · Own the role of customer advocate in product planning, ensuring customer needs—not assumptions—drive roadmap priorities. · Partner with product leaders to ensure insights inform investment decisions, backlog prioritization, and feature scoping. · Influence roadmap and GTM strategy by providing a clear picture of what customers in the US need, use, and value. Product Usage Insights · Use tools such as Pendo (or equivalent) to analyze product engagement across the US customer base. · Correlate usage data with customer sentiment to identify opportunities, friction points, and unmet needs. Cross-Functional Collaboration · Drive tight alignment between regional insights and global product direction. · Ensure the field and product teams are connected through ongoing information-sharing and feedback loops. · Collaborate with Product Ops, Engineering, Marketing, and Product Management to bring the voice of the US market to life in our solutions. Key Stakeholders & Partnerships Your two core stakeholder groups are: • US Regional GTM and Customer Success Teams - Collaborate to gather structured feedback across the full customer lifecycle - Build trusted relationships that ensure field perspectives flow directly into product thinking • Global Product Leaders and Segment Product Managers - Act as the insight partner they rely on for answering market-facing questions and validating assumptions - Ensure the US market is consistently represented in strategic planning Key Deliverables: First 12–18 Months · Voice of Customer Framework Established – Launch and operationalize a formal VoC program in the US, including surveys, focus groups, and a regular cadence of structured feedback. · Customer Advisory and Feedback Cadence in Place – Stand up US-based customer advisory boards or feedback groups aligned to key customer types and segments. · Product Usage Analytics Active – Deploy and maintain usage tracking tools (e.g., Pendo) to generate insight dashboards and behavior-based feedback loops. · US Market Insight Reporting Cadence Created – Establish a monthly or quarterly deliverable for US customer insight summaries to influence roadmap planning. · Strong Interlocks with Regional and Global Teams – Build consistent, trusted working rhythms with the US GTM team and global product managers. · Tangible Product Strategy Influence Demonstrated – Deliver at least 3 examples in the first year where US VoC input directly influenced product roadmap or feature decisions. · VoC Impact Metrics Defined and Baseline Established – Define key success measures and begin tracking baseline performance to assess the impact of VoC programs. · Market and Customer Intelligence Resources– Create insight repositories, reporting templates, interactive dashboards, communication toolkits, and training materials to enable product and commercial teams to consistently leverage market and customer intelligence. What you’ll need to be successful: 5+ years of experience in product management, customer research, or customer success within a B2B SaaS or technology environment · Demonstrated success operationalizing voice of customer programs and influencing product teams · Experience using product analytics tools (e.g., Pendo, Mixpanel, Amplitude) to extract and communicate insights · Strong communication, facilitation, and storytelling skills · Proven ability to work cross-functionally across regional and global teams · Deep understanding of the US compliance, risk, or B2B enterprise market is preferred · A mindset grounded in curiosity, systems thinking, and continuous improvement What you’ll get in return: Veriforce has a hybrid workplace policy. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else! Personal Health & Wellbeing >🧠 Integrated mental health & wellbeing support >🌴 Vacation – starting at 3 weeks >💟 Wellness Days & Annual Giving Day – an extra to give back to yourself or your community >🩺 Comprehensive medical and dental coverage > 😴 End of the year, company-wide shut down for you to relax and recharge Future Planning >🏫 LinkedIn Learning License for upskilling & development Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Veriforce is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: • A response to your application within 15 working days • An interview process consisting of: • An initial discovery call with the recruiter • A first stage interview via Microsoft Teams • Additional interview with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

Own and execute the product vision and roadmap for client segment innovation, balancing short-term GTM needs with long-term strategy, collaborating cross-functionally to deliver regionally compliant SaaS platform features that improve client adoption and retention. | 5+ years product management experience in compliance-driven SaaS or networked platforms, strong GTM and roadmap execution skills, familiarity with regulated markets especially UK and North America, executive collaboration skills, and experience in multi-product SaaS environments preferred. | Department: Technology & Product Location: Remote, United States Description The Product Manager, CPro Innovation – Client Segment owns strategy, roadmap, and performance of the experiences in our future state platform (CPro) for client organizations that engage with our platform to reduce risk in their contracted workforce, demonstrate regulatory compliance, or obtain third-party credentials to improve business viability. In our network business model, the Client mandate and utilization of our platform grows the value driver of contractor participation, thus increasing the pool of vetted and qualified contractors for client selection and contractor subscriptions. This role must balance innovation leading to the product north star, a multitude of risk categories impacting our clients’ operations dependent on industries, regions and market trends, and competitor evolution— with a long-term roadmap that introduces innovations, features and benefits aligned to client-led success. Regional adaptation, compliance sensitivity, and localized language and feature requirements remain essential to this role’s success. What that means day-to-day: Segment Strategy & Ownership Own the product vision and roadmap for innovation for the Client segment, ensuring alignment to current GTM models Balance short-term delivery to support Client-driven needs, competitor differentiators, and iteratively improving existing features Build segment strategies tailored to regional market dynamics, including compliance culture, regulatory mandates, and platform maturity Partner with the Product Manager – Integration on strategy and execution for the integration of other CM products Roadmap Development & Execution Drive a roadmap that reflects value-generating features to enhance client user experience and mandate of the program Collaborate with regional GTM teams to prioritize deliverables to support sales goals and client retention through competitor differentiation Translate the product north star strategy into execution Collaborate cross-functionally leveraging shared UX, API, configuration, and QA capabilities Ensure features meet varying international standards (e.g., compliance, language, audit trails) without compromising product cohesion Customer & Market Insight Represent the client perspective across buyer and administrative users, from onboarding through renewal Gather insight through interviews, focus groups, surveys, and analytics across territories to identify opportunities for both compliance enablement and deeper value creation Collaborate with Product Intelligence to track regional competitor offerings, market shifts, and user preferences Identify and prioritize roadmap opportunities that deliver value to Clients, such as data visualizations, network visibility, forms, or marketplace Cross-Functional & Commercial Partnership Align closely with regional Sales, Marketing, and Customer Success teams to ensure roadmap investments support go-to-market success Collaborate on regional pricing, packaging, and onboarding approaches to optimize conversion and long-term value Enable GTM teams with region-specific messaging, demo flows, and product positioning Performance Management & Reporting Own product KPIs for the Client segment, including adoption, retention, revenue, and satisfaction, with the ability to segment performance by region Use data and feedback to adjust prioritization and improve performance across GTM models Monitor roadmap progress and communicate results to internal stakeholders and executive leadership Support Board- and ELT-level reporting on product impact, including insights into market traction and growth levers Key Outcomes (First 12–18 Months) Deliver a regionally localized client innovation roadmap that drives value and supports GTM goals Deliver multiple product enhancements that directly improve adoption and retention for US and UK enterprise buyers Execute Operation Iron objectives for US customers Partner with Product Manager, CPro Integration – Client to identify opportunities to create new value for UK clients independent of SC UK integration What you’ll need to be successful: • 5+ years in product management, ideally with experience in compliance-driven SaaS, networked platforms, or buyer/user hybrid ecosystems • Proven success in balancing short-term GTM execution with long-term product vision and adoption strategies • Familiarity with regulated markets and region-specific product delivery models (especially in the UK and North America) • Strong understanding of user value frameworks • Experience supporting field enablement and GTM alignment across diverse customer types and territories • Executive presence and collaboration skills for influence across Product, Engineering, Marketing, and Sales • Experience in PE-backed, multi-product SaaS environments preferred What you’ll get in return: We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else! Personal Health & Wellbeing >🧠 Integrated mental health & wellbeing support >🌴 Vacation – starting at 3 weeks >💟 Wellness Days & Annual Giving Day – an extra to give back to yourself or your community >🩺 Comprehensive medical and dental coverage > 😴 End of the year, company-wide shut down for you to relax and recharge Future Planning >🏫 LinkedIn Learning License for upskilling & development Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Veriforce-Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: • A response to your application within 15 working days • An interview process consisting of: • An initial discovery call with the recruiter • A first stage interview via Microsoft Teams • Additional interview with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.