8x8

Lead and execute enablement transformation initiatives, drive organizational change, and implement AI-powered sales training solutions. | Over 7 years in sales enablement or related roles, with proven experience in SaaS, AI tools, and sales methodologies, and strong leadership and analytical skills. | Job Description: • Architect and execute an aggressive enablement transformation roadmap that delivers rapid improvements in sales productivity • Drive organizational change through data-driven prioritization • Lead cross-functional alignment to ensure synchronization on enablement priorities • Manage a results-oriented enablement team fostering accountability, experimentation, and continuous improvement • Partner with Revenue Operations to align CRM standards • Define role-specific performance standards using competency mapping • Implement consultative selling methodologies • Build standardized qualification criteria and pipeline advancement frameworks • Champion the adoption of AI technologies across the sales organization • Design and deploy AI-enabled enablement solutions that personalize training. Requirements: • 7+ years in sales enablement, revenue operations, or sales leadership roles • Proven track record driving transformative enablement in complex, fast-paced B2B SaaS organizations • Deep expertise implementing and enabling AI-powered tools for learning, coaching, content delivery, and sales performance • Proven experience implementing consultative selling methodologies (MEDDIC, Challenger, Value Selling, Solution Selling, or similar) • Hands-on experience with conversation intelligence platforms (Chorus, Gong, or similar) for coaching, performance improvement • Experience leading New Product Introduction (NPI) enablement and cross-functional launch coordination • Strong operator mentality with the ability to move seamlessly between strategic planning and tactical execution • Exceptional cross-functional collaboration skills with the ability to influence without authority • Track record of building and leading high-performing teams in results-driven cultures • Strong analytical capabilities with experience using data to drive decision-making and measure impact • Excellent communication and executive presence. Benefits: • Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

Manage and optimize ERP billing and collections systems, collaborate across finance, IT, and operations teams, and implement usage-based billing and revenue assurance processes. | 3+ years as a Business Analyst with ERP and SaaS billing experience, strong knowledge of billing processes and accounting principles, and excellent communication skills. | 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram. Position Summary: We are seeking an experienced Finance Business Analyst with a strong background in ERP, billing and Credit/Collections systems. This role focuses on SME knowledge on ERP order to cash, Revrec, collections, and accounting processes while ensuring systems support dynamic pricing structures, real-time usage tracking, and accurate invoicing. The ideal candidate will act as a bridge between finance, operations, and IT teams, driving efficiency and accuracy across financial workflows. Key Responsibilities: ERP Systems Analysis and Management: Manage data flow from CRM systems into ERP related to Orders and collections Collaborate with technical teams and vendors to implement system enhancements for Order cycle, Invoice generation, and payment processing. Ensure billing systems integrate seamlessly with accounting platforms, CRM, and ERP systems. Consumption and Usage-Based Billing: Implement processes to capture and monetize consumption/usage data, ensuring accurate and timely billing. Work with product and technical teams to map usage metrics to billing rules and pricing structures. Identify inefficiencies in usage tracking and billing reconciliation processes, proposing automation and optimization strategies. Process Optimization: Analyze existing billing and collections workflows to identify gaps, bottlenecks, and opportunities for improvement. Collaborate with cross-functional teams to refine processes and align them with dynamic business models. Develop scalable workflows for supporting high-volume, consumption-based transactions. Collections and Revenue Assurance: Develop strategies to help improve collections for usage-based billing, including automated reminders, escalations, and dunning processes. Implement controls to mitigate revenue leakage and ensure accurate revenue recognition for consumption-based services. Partner with customer support to resolve billing disputes and maintain strong customer relationships. Stakeholder Collaboration: Act as a liaison between finance, IT, sales, and operations teams to align billing solutions with business objectives. Lead workshops and training sessions for stakeholders to improve adoption of billing and usage tracking systems. Document business requirements, workflows, and system configurations to support ongoing improvements. Lead UAT testing for projects, with greater focus on scripting functional end to end tests. Industry/Platform Innovation: Stay informed about industry trends, emerging solutions, new releases, features, and best practices, and assess their potential impact for use within 8x8. Build and maintain external vendor, partner, and user group relationships to help monitor and understand industry challenges, opportunities, and common approaches. General: Need to work and think independently, be a self-starter, take initiative, prioritize and effectively complete tasks on time, with or without detailed work direction is an absolute must. Need to move quickly to make decisions and commit to a clear course of action; be comfortable making decisions based on partial information; show a strong bias toward action. Qualifications: Education: Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or a related field. Experience: 3+ years of experience as a Business Analyst with a focus on ERP, SaaS billing systems and credit / collection tools. Proven expertise in managing high-volume order management billing systems. Experience with financial and ERP systems (e.g., NetSuite, SAP, Oracle, Zuora, Aria, or BillingPlatform). Good Knowledge of data flow between CRM, billing systems and ERP In depth understanding of accounting principles and functionality offered by ERP systems Skills: Strong understanding of billing processes, including subscription, consumption, and usage-based models. Proficiency in data analysis tools like Excel, SQL, or similar platforms. Excellent communication skills to interact with technical and non-technical stakeholders and resolve issues without need for escalation. Strong analytical and problem-solving skills with attention to detail. Preferred Skills: Experience with SaaS billing platforms. Knowledge of revenue recognition standards and accounting principles (e.g., ASC 606). Familiarity with tools like Salesforce Billing, NetSuite, or custom billing platforms. Certification in business analysis (e.g., CBAP) or finance (e.g., CPA). Work Environment: Flexible work arrangements with opportunities for hybrid or remote setups. Collaborative and supportive team environment focused on innovation in financial systems. Opportunities for professional growth and exposure to advanced billing technologies. The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role. Salary Ranges: $94,125.00 - $156,875.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English and Español. View the Right to Work Poster in English and Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line) Our Job Applicant Privacy Notice can be found here. We’re glad you’re here. But this isn’t our main career hub—think of it as a side door. For the full experience—including how we hire, what life at 8x8 is really like, and all our current open roles—head over to our main careers site. 👉 Explore Careers at 8x8 👉 See Open Roles 👉 Learn How We Hire Meet our people, explore our EVP pillars, and learn how we’re shaping the future of connected communication. Want to see what life at 8x8 really looks like? Follow us for a behind-the-scenes look at our people, culture, and what we’re building together. LinkedIn | Instagram | Facebook Glassdoor | Twitter (X) | YouTube

Manage and optimize data flow and billing processes between CRM, ERP, and financial systems, lead UAT testing, and collaborate with cross-functional teams to improve billing and collections workflows. | Bachelor’s degree and 3+ years as a Business Analyst focused on ERP and SaaS billing systems with strong knowledge of financial systems and accounting principles. | Description: • Manage data flow from CRM systems into ERP related to Orders and collections • Collaborate with technical teams and vendors to implement system enhancements for Order cycle, Invoice generation, and payment processing • Ensure billing systems integrate seamlessly with accounting platforms, CRM, and ERP systems • Implement processes to capture and monetize consumption/usage data, ensuring accurate and timely billing • Work with product and technical teams to map usage metrics to billing rules and pricing structures • Identify inefficiencies in usage tracking and billing reconciliation processes, proposing automation and optimization strategies • Analyze existing billing and collections workflows to identify gaps, bottlenecks, and opportunities for improvement • Collaborate with cross-functional teams to refine processes and align them with dynamic business models • Develop scalable workflows for supporting high-volume, consumption-based transactions • Develop strategies to help improve collections for usage-based billing, including automated reminders, escalations, and dunning processes • Implement controls to mitigate revenue leakage and ensure accurate revenue recognition for consumption-based services • Partner with customer support to resolve billing disputes and maintain strong customer relationships • Act as a liaison between finance, IT, sales, and operations teams to align billing solutions with business objectives • Lead workshops and training sessions for stakeholders to improve adoption of billing and usage tracking systems • Document business requirements, workflows, and system configurations to support ongoing improvements • Lead UAT testing for projects, with greater focus on scripting functional end to end tests • Stay informed about industry trends, emerging solutions, new releases, features, and best practices, and assess their potential impact for use within 8x8 • Build and maintain external vendor, partner, and user group relationships to help monitor and understand industry challenges, opportunities, and common approaches Requirements: • Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or a related field • 3+ years of experience as a Business Analyst with a focus on ERP, SaaS billing systems and credit / collection tools • Proven expertise in managing high-volume order management billing systems • Experience with financial and ERP systems (e.g., NetSuite, SAP, Oracle, Zuora, Aria, or BillingPlatform) • Good Knowledge of data flow between CRM, billing systems and ERP • In depth understanding of accounting principles and functionality offered by ERP systems Benefits: • Flexible work arrangements with opportunities for hybrid or remote setups • Collaborative and supportive team environment focused on innovation in financial systems • Opportunities for professional growth and exposure to advanced billing technologies

Design, implement, and evaluate leadership development and talent management programs aligned with corporate strategy and stakeholder needs. | 8-10 years in HR, talent or leadership development, experience with organizational needs assessments, AI tools, and strong project and stakeholder management skills. | 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram. Role Summary: The Leadership Development Program Manager will consult with the Talent team, Human Resource Business Partners, and business leaders to identify opportunities to advance corporate strategic goals/objectives throughout the talent lifecycle through leadership development and talent management activities. This role is accountable for planning, designing, implementing, and evaluating Leadership Development and Talent management programs, processes, and tools using key metrics, including performance management, talent assessment, succession planning, leadership development initiatives, learning, and other lifecycle programs as needed. An ideal candidate will understand and be passionate about the Talent Management function, specifically focusing on leader development in the areas of Talent, including the tools, technology, data, and processes. In addition, the ideal candidate will have a proven consultative approach, strong listening skills, change management experience, and organizational skills. Responsibilities and KPIs: Program Strategy & Design Develop and implement leadership development strategies that support the company’s mission, values, and growth objectives. Design scalable, differentiated development programs for leaders at all levels, ensuring alignment with business strategy and future skills needs. Translate capability frameworks into actionable, measurable development initiatives. KPI: Delivery of leadership development roadmap within set timelines. Stakeholder Engagement Partner with senior leadership, HRBPs, and business units to assess leadership development needs and success profiles. Serves as a trusted advisor, thought leader, and consultant to business leadership on all areas of Talent and Leadership Development. Build strong relationships across functions to drive program buy-in, alignment, and sponsorship. KPI: Stakeholder satisfaction score of X% (TBD by program) + in post-program surveys. Program Management & Execution Oversee implementation and facilitation of leadership programs (e.g., workshops, coaching, assessments, executive education), and talent and succession programs related to leadership capability. Manage program logistics, communications, budget, vendors, and participant experience. KPI: Program completion rate of 80%+, and on-time delivery of initiatives. Assessment & Evaluation Use qualitative and quantitative measures (360 assessments, pulse surveys, feedback forms, business KPIs) to evaluate program effectiveness. Track leadership performance, growth, retention, promotion rates, and ROI of development efforts. KPI: >5% of program alumni move into expanded leadership roles within 18 months. KPI: 8 - 10% improvement in leadership competency scores within 12 months. Needs Assessment & Capability Analysis Conduct comprehensive needs assessments through surveys, interviews, data analysis, and stakeholder input to identify current and future leadership capability gaps. Align development priorities with organizational strategy, business challenges, and future workforce planning. Develop leadership success profiles and skills matrices for varying levels of leadership (e.g., emerging, mid-level, senior). KPI: Stakeholder alignment score of 70% on development priorities and focus areas KPI: company wide needs assessment completed within 90-180 days Qualifications & Experience necessary: Qualifications: Bachelor's degree in Human Resources, Organizational/Leadership Development, Business Administration, or other related field. Minimum of 8-10 years of experience in Human Resources, Talent Management, Leadership/Talent Development and/or Organizational Development. Proven ability to conduct organizational needs assessments and translate findings into scalable, high-impact learning solutions. Familiarity with leadership models, behavioral assessments, and learning technologies. Strong analytical, project management, facilitation, and stakeholder engagement skills. Demonstrated use of AI tools in leadership Development initiatives (Coaching, feedback, content/program creation, etc.) Preferred Experience: Coaching certification (e.g., ICF) or familiarity with assessment tools like Hogan, Korn Ferry, Blanchard, or Gallup. Experience in a global, matrixed, or high-growth environment. Proficiency with digital learning platforms, LMS, or talent analytics tools. Additional Qualifications: Experience in change management of new programs and initiatives. Change Management certification and demonstrated applied experience preferred. Excellent listening, ability to write and speak effectively including the ability to influence through written and verbal communication skills. Capability of working in a demanding, deadline-driven environment focused on delivering results. Committed lifelong learner Capacity to effectively manage and prioritize projects and tasks while adapting to changing priorities with flexibility and creativity. High level of attention to detail and accuracy, while focusing on the big picture. Comfort dealing with ambiguity, and proactively working to clarify to ensure continued progress. Ability to work independently and as an effective and productive part of a team. Preferred experience using Workday or other HRIS/HCM system for Talent Management/Learning initiatives. The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role. Salary Ranges: $115,875.00 - $193,125.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English and Español. View the Right to Work Poster in English and Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line) Our Job Applicant Privacy Notice can be found here. We’re glad you’re here. But this isn’t our main career hub—think of it as a side door. For the full experience—including how we hire, what life at 8x8 is really like, and all our current open roles—head over to our main careers site. 👉 Explore Careers at 8x8 👉 See Open Roles 👉 Learn How We Hire Meet our people, explore our EVP pillars, and learn how we’re shaping the future of connected communication. Want to see what life at 8x8 really looks like? Follow us for a behind-the-scenes look at our people, culture, and what we’re building together. LinkedIn | Instagram | Facebook Glassdoor | Twitter (X) | YouTube

Lead strategic planning and operational transformation initiatives, collaborate across departments, monitor KPIs, and develop business cases for professional services growth. | Requires strong strategic, analytical, and communication skills with experience in professional services offers, cross-functional teamwork, and technical or relevant background. | 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram. Professional Services Strategy & Business Operations Sr. Manager The Professional Services Strategy & Business Operations Sr. Manager bridges the gap between 8x8 GCC’s overall strategy and business operations. They are responsible for developing and implementing strategies to improve efficiency, drive growth, and ensure alignment across different areas. This role involves both strategic planning and hands-on execution, working with GCC’s senior management and cross-functional teams. The Ideal Candidate: You are intensely curious about user behavior. You are an active listener who understands that a great solution balances simplicity, robust features, and superb services to solve real world problems. You also enjoy tapping the left side of the brain, following a logical, fact-based approach, and possess the ability to see correlations by analyzing data and monitoring business KPIs to anticipate the need for offer changes and process improvements. Responsibilities: Operational Transformation: Leverage data-based strategies to define organizational goals, identify performance gaps, advise on closing gaps, predict future demand, and lead transformation initiatives Cross-Functional Collaboration: Work with different departments and stakeholders (e.g., product, engineering, marketing) to ensure alignment and smooth execution of assigned initiatives. Performance Management: Monitor key performance indicators (KPIs), analyzing data, and reporting on progress to ensure strategic goals are being met. New Offers Ideation: Identify and prioritize high growth professional services opportunities with sustainable revenue and profitability potential Competitive Analysis: Gather competitive intelligence about what our competitors are offering and developing, to anticipate the need for offers’ enhancements. Financial Acumen: Develop fully integrated business cases based on market opportunity, competitive intelligence, customer value and financial impact. PMO Best Practices: Establish, monitor, and maintain strong adherence to a Project Management Office (PMO) framework and processes around Technical Delivery for maximizing project success and ensuring strategic alignment with GCC’s best practices. Required Skills and Experience: Wicked smart and have a strong bias for action Strategic thinking and the ability to translate strategies into actionable plans Strong analytical and problem-solving skills Highly empathetic with users, customers, and co-workers Positive, team-focused attitude toward new initiatives Effective written and presentation skills Capable of taking complex issues and making them simple to understand Track record developing and working with professional services offers Ability to work effectively with cross-functional teams Proficiency in data analysis and correlations Have experience in conducting assessments in different areas that allow organizations a map of where they are and where they may want to go Identifying and addressing root causes of operational and strategic issues in organizational and governance structures. Technical background or relevant experience The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role. Salary Ranges: $122,625.00 - $204,375.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English and Español. View the Right to Work Poster in English and Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line) Our Job Applicant Privacy Notice can be found here. We’re glad you’re here. But this isn’t our main career hub—think of it as a side door. For the full experience—including how we hire, what life at 8x8 is really like, and all our current open roles—head over to our main careers site. 👉 Explore Careers at 8x8 👉 See Open Roles 👉 Learn How We Hire Meet our people, explore our EVP pillars, and learn how we’re shaping the future of connected communication. Want to see what life at 8x8 really looks like? Follow us for a behind-the-scenes look at our people, culture, and what we’re building together. LinkedIn | Instagram | Facebook Glassdoor | Twitter (X) | YouTube

Develop and implement strategies to improve efficiency and growth, lead transformation initiatives, collaborate across teams, monitor KPIs, and manage professional services offers. | Senior-level strategic and operational leadership with strong analytical skills, experience in professional services offers, cross-functional teamwork, and technical background. | 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram. Professional Services Strategy & Business Operations Sr. Manager The Professional Services Strategy & Business Operations Sr. Manager bridges the gap between 8x8 GCC’s overall strategy and business operations. They are responsible for developing and implementing strategies to improve efficiency, drive growth, and ensure alignment across different areas. This role involves both strategic planning and hands-on execution, working with GCC’s senior management and cross-functional teams. The Ideal Candidate: You are intensely curious about user behavior. You are an active listener who understands that a great solution balances simplicity, robust features, and superb services to solve real world problems. You also enjoy tapping the left side of the brain, following a logical, fact-based approach, and possess the ability to see correlations by analyzing data and monitoring business KPIs to anticipate the need for offer changes and process improvements. Responsibilities: • Operational Transformation: Leverage data-based strategies to define organizational goals, identify performance gaps, advise on closing gaps, predict future demand, and lead transformation initiatives • Cross-Functional Collaboration: Work with different departments and stakeholders (e.g., product, engineering, marketing) to ensure alignment and smooth execution of assigned initiatives. • Performance Management: Monitor key performance indicators (KPIs), analyzing data, and reporting on progress to ensure strategic goals are being met. • New Offers Ideation: Identify and prioritize high growth professional services opportunities with sustainable revenue and profitability potential • Competitive Analysis: Gather competitive intelligence about what our competitors are offering and developing, to anticipate the need for offers’ enhancements. • Financial Acumen: Develop fully integrated business cases based on market opportunity, competitive intelligence, customer value and financial impact. • PMO Best Practices: Establish, monitor, and maintain strong adherence to a Project Management Office (PMO) framework and processes around Technical Delivery for maximizing project success and ensuring strategic alignment with GCC’s best practices. Required Skills and Experience: • Wicked smart and have a strong bias for action • Strategic thinking and the ability to translate strategies into actionable plans • Strong analytical and problem-solving skills • Highly empathetic with users, customers, and co-workers • Positive, team-focused attitude toward new initiatives • Effective written and presentation skills • Capable of taking complex issues and making them simple to understand • Track record developing and working with professional services offers • Ability to work effectively with cross-functional teams • Proficiency in data analysis and correlations • Have experience in conducting assessments in different areas that allow organizations a map of where they are and where they may want to go • Identifying and addressing root causes of operational and strategic issues in organizational and governance structures. • Technical background or relevant experience The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role. Salary Ranges: $122,625.00 - $204,375.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English and Español. View the Right to Work Poster in English and Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line) Our Job Applicant Privacy Notice can be found here.