0101 The Huntington National Bank

Maintain and improve system reliability, automate infrastructure, manage incidents, collaborate on system design, and enhance monitoring and security. | 3+ years SRE or related experience, Linux/Unix admin skills, scripting proficiency, container orchestration experience, strong troubleshooting, and collaboration skills. | Description Summary: As a Site Reliability Engineer (SRE) Level II, you will play a key role in maintaining the availability, scalability, and performance of critical infrastructure and services. You will be responsible for building and automating solutions that enhance system reliability and support continuous delivery. In this role, you will handle more complex operational tasks and incidents, provide mentorship to junior SREs, and collaborate with development teams to ensure systems are designed for reliability from the ground up. Incident Management : complex incidents, and ensure service uptime. Lead troubleshooting efforts for high-impact production issues, providing detailed root cause analysis (RCA) and preventative measures. Participate in on-call rotations, acting as an escalation point for Level 1 SREs during major incidents. Automation & Infrastructure as Code (IaC): Develop and maintain automation scripts and infrastructure using tools like Terraform, Ansible, or CloudFormation. Implement automation solutions to eliminate manual tasks and improve system reliability, scalability, and performance. Performance & Scalability: Analyze system performance and recommend optimizations for scalability and reliability. Support capacity planning efforts by monitoring system metrics, traffic patterns, and usage trends to predict future resource needs. System Design & Architecture: Collaborate with software engineering teams to influence the design of new services and applications, ensuring they are scalable, reliable, and resilient from the start. Contribute to architectural decisions, ensuring alignment with best practices in fault tolerance, redundancy, and recovery. Monitoring & Observability: Build and maintain robust monitoring, alerting, and observability solutions to proactively detect and resolve issues before they impact end users. Optimize existing monitoring tools (e.g., Prometheus, Grafana, Datadog, Dynatrace) and build custom dashboards for better visibility into system health. Security & Compliance: Ensure systems and infrastructure are secure, compliant, and aligned with organizational policies and industry best practices. Assist with vulnerability management, system patching, and implementing security measures to protect the integrity and availability of services. Continuous Improvement: Lead efforts to continuously improve operational processes, tools, and workflows. Implement and enforce best practices in deployment, monitoring, and incident management to improve overall system reliability and reduce downtime. Basic Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience. 3 years of experience in site reliability engineering, application monitoring, systems administration, or related roles. Proven track record of managing complex infrastructure, troubleshooting production issues, and optimizing system performance Preferred Qualifications: Strong experience with Linux/Unix administration and proficiency in scripting (e.g., Python, Bash, Go). 5 years of experience in site reliability engineering, DevOps, systems administration, or related roles. Experience with containerization and orchestration technologies like Docker and Kubernetes. Familiarity with distributed systems and microservices architecture. Excellent problem-solving and troubleshooting skills, especially in diagnosing production issues in high-scale environments. Microsoft Office experience Experience working in multi-platform environment Ability to balance both development and support roles Experience in working on projects that involve business segments Strong analytical, strong troubleshooting skills and excellent communication skills Strong interpersonal skills, focus on customer service, and the ability to work well with other IT, vendor, and business groups Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Independently evaluate and report on credit risk processes, conduct credit risk reviews, analyze portfolio data, and communicate findings to management. | Requires 5+ years in commercial credit review or related risk management, knowledge of credit risk frameworks, strong data analysis skills, and a bachelor's degree or equivalent experience. | Description Summary: The Credit Review Officer reports to a Credit Review Group Manager or Team Lead. The ideal candidate is a proven credit risk professional with an exceptional delivery track record within commercial lending, retail/consumer credit, non-traditional credit risk or credit data analytics. The CRO independently evaluates and reports on the effectiveness of the credit processes that produce and monitor assets that generate credit risk. Duties and Responsibilities: The candidate should possess a detailed working knowledge of the methodologies and techniques for performing credit risk review engagements and continuous monitoring activities associated with a strong independent credit review function. Participate in the execution of Commercial credit review program assignments in accordance with departmental policy and procedures to effectively assess: credit risk inherent in products/services and related activities, adherence to credit policies and procedures, compliance with legal and regulatory requirements, and exam results to determine if issues exist and improvement recommendation are necessary. Review transactions and/or mine/analysis broader portfolio data for the quality of underwriting, client selection, adequacy of portfolio/risk management, and compliance with HNB Credit Policy; document conclusions that are concise, accurate and facilitate aggregation for reporting to the intended audience. Compile and structure data from multiple sources (internal and external), create and accurately summarize results that are easily utilized by the end-user. Conducts periodic risk assessment processes and/or on-going data analysis reporting to identify emerging risks and factors that necessitate amendments to the annual plan. Attend segment/business credit risk management committee meetings aligned with area of subject matter expertise; act as a risk management resource to the business units; communicate key takeaways to broader Credit Review team. Identify and communicate emerging risk issues to provide feedback and recommendations to enhance credit risk management practices across the enterprise. Able to develop and maintain working relationships with bank management, and the broader credit review team in order to effectively and efficiently execute review responsibilities. Provide CR senior management with information regarding the identification, measurement and management of credit risk for assigned business units. Strong verbal and written communication skills as well as ability to manage engagements/projects within allocated timeframes Performs other duties as assigned. Basic Qualifications: To succeed in this demanding role, the candidate ideally possesses a strong combination of the following experiences and capabilities: Bachelor’s Degree or 4 years of related commercial lending experience 5+ years of related experience in Commercial credit review, risk management, commercial underwriting or business analysis Preferred Qualifications: Working knowledgeable of credit risk management and control frameworks Working knowledge of MS Access, Excel, PowerPoint, Word, and credit/statistical analysis tools Project management skills, ability to deliver high quality results while meeting deadlines, department and personal goals Preferred degrees: Accounting, Finance, Economics, Business or Statistics related field; Technical accounting (GAAP) or financial statement analysis knowledge Conflict management #LI-NG1 #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $70,000-$140,000 annually The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Manage the lifecycle of AML compliance-related products, coordinate cross-functional teams, ensure regulatory alignment, and lead product delivery and improvement initiatives. | Bachelor’s degree or equivalent with 4-5 years related experience, 3+ years product management, AML compliance knowledge, strong communication and project management skills, and familiarity with AML monitoring systems and Agile tools. | Description The Model Management and Optimization (MMO) team within Risk Management’s BSA Operations Department is primarily responsible for the development and maintenance of all products, models, and business intelligence used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is also responsible for management information systems and user developed tool functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO serves as the primary conduit for cross functional communication within BSA Operations and assists the Department within strategic planning, tactical execution, and budget/forecasting tasks. Through these responsibilities, MMO works closely with BSA/AML and OFAC Leadership Teams, Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business stakeholders. The AML Product Manager job profile provides multi-faceted support for BSA Operations Leadership and Management Team. The AML Product Manager profile is intended to be a management and program/project planning path option for product analysis/support. Summary: The Model Management and Optimization (MMO) team within Risk Management’s BSA Operations Department is primarily responsible for the development and maintenance of all products, models, and business intelligence used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is also responsible for management information systems and user developed tool functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO serves as the primary conduit for cross functional communication within BSA Operations and assists the Department within strategic planning, tactical execution, and budget/forecasting tasks. Through these responsibilities, MMO works closely with BSA/AML and OFAC Leadership Teams, Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business stakeholders. The AML Product Manager job profile provides multi-faceted support for BSA Operations Leadership and Management Team. The AML Product Manager profile is intended to be a management and program/project planning path option for product analysis/support. The AML Product Manager owns complex regulatory-related product capabilities, ensuring that the customer experience and business goals remain at the forefront of process, technology, and data planning workstreams. This role will be engaged in all aspects of product delivery, from defining and documenting requirements to ensuring the success of the final product delivery. Duties & Responsibilities: Bring to market complex, customer-driven products and services to serve BSA/AML and OFAC programs. Assignments may include due diligence, sanctions screening, transaction monitoring, alert and case workflow management, Management Information System/User Developed Tools, and modeling. Prioritize customer needs and manage product feature sets to deliver product enhancements that meet or exceed customer expectations. Represent the customer and business goals while working with technology stakeholders to deliver products. Manage the product lifecycle from intake/requirements gathering through production and release. Coordinate with Product Owners, Product Analysts, and Development Teams to develop and refine business scope, requirements, feature definitions, acceptance criteria, and test strategies. Work with internal design teams to create user experience options for products. Work with systems vendor, technology, retail, marketing, and customer service partners to ensure successful delivery of digital services. Maintain information on service performance and application metrics, for analysis and reporting to management. Provide transparency to business and technology leadership on project status and product development issues. Understand complex processes and systems in-depth for those transactions/experiences for which you are responsible. Manage risk associated with delivering applications and specific application features. Ensure alignment with applicable Corporate Policies, Standards, and Procedures Improve speed to market for those features that will drive the most value to the company. Assist with customer research and issue resolution. Monitors project to provide transparency to Business and IT leadership on project status and any issues. Other product management tasks that may be required from time-to-time. Oversee, mentor, and manage a team of exempt (individual contributors and managers) and non-exempt colleagues with varying levels of experience and skill sets. Collaborate with various stakeholders to ensure sustainability planning and bench strength. Ensure colleagues are adequately trained based on their job responsibilities and corresponding job functions are adequately staffed. Actively encourage and engage with colleagues to champion Huntington values and behaviors. Perform other duties as assigned. Basic Qualifications: Bachelor's Degree, or education/work experience equivalent 5+ years of related experience or High School Diploma/equivalent with 4 additional years of related (financial services, risk management, product development, or technology delivery) experience 3+ years of Product Management or project delivery experience Preferred Qualifications: Excellent internal and external communication skills including the ability to create and conduct executive-level presentations and updates Excellent program and project management/organizational skills Related professional certifications such as CAMS, PMP, or CFE Familiarity in using AML compliance monitoring systems such as SAS, Actimize Case Management, and other core transaction systems (e.g., wire transfer, depository systems, and ACH) Proven track record of strong communications, analytical, organizational, project management and planning skills Ability to leverage Agile development tools like Azure Dev Ops, ServiceNow, Jira, Figma, Monday Demonstrated success working in a fast-paced environment and balancing work efforts across multiple projects Demonstrated focus on continuous improvement with results-driven experiences A team player with a proven ability to build strong collaborative relationships with internal partners, including finance, technology, operations, risk management, legal, compliance, and other internal and external partners, including vendors. Huntington product and service knowledge with the understanding of how controls identify and mitigate risks Strong interpersonal skills in teamwork, communication, time management and prioritization, adaptability, problem solving and decision making, and innovation Progressive thinker and problem solver, with a strong ability to manage ambiguity/complexity. Ability to embrace change, constructively negotiate constraints, and effectively leverage resources to create exceptional outcomes. Expertise within Microsoft Word, Project, Excel, Teams, SharePoint, and Outlook #Texas Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $70,000- $140,000 annual salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Lead change management initiatives, oversee procedure documentation, manage a team, develop communication strategies, and engage stakeholders within mortgage banking. | Bachelor’s degree, 5+ years in change management and communications with leadership experience, knowledge of mortgage banking preferred, and ability to manage teams and communication plans. | Description Summary: This role will oversee a team of change and communications professionals, driving effective change initiatives, clear and consistent messaging to support organizational goals, standardized operational procedures, enhance employee engagement, and ensure seamless adoption of new processes, systems, and strategies in the mortgage industry. The ideal candidate will have a strong background in change management, exceptional communication skills, expertise in procedure management and deep knowledge of the mortgage banking sector. Duties and Responsibilities: Change Management Leadership Develop and implement comprehensive change management strategies to support mortgage-related initiatives, including process improvements, technology implementations, and regulatory changes. Lead the adoption of new systems, workflows, and policies by applying change management methodologies (e.g., ADKAR, Prosci, or Kotter’s 8-Step Process). Assess change impacts, identify risks, and create mitigation plans to ensure smooth transitions for stakeholders across the Mortgage Banking division. Collaborate with senior leadership to align change initiatives with Huntington Bank’s strategic objectives. Procedures management Oversee the development, documentation, and maintenance of standardized operational procedures for mortgage banking processes. Collaborate with mortgage operations and compliance teams to validate procedures and integrate them into training and change initiatives. Team Management Manage, mentor, and develop a team of change, communications and procedure professionals, fostering a culture of collaboration, innovation, and accountability. Set clear performance goals, provide regular feedback, and support professional development for team members. Ensure the team delivers high-quality change management and communication deliverables on time and within budget. Communication Strategy and Execution Design and execute internal and external communication plans to support mortgage-related projects, ensuring clarity, consistency, and alignment with Huntington Bank’s brand and values. Craft targeted messaging for diverse audiences, including employees, leadership, clients, and regulatory bodies, to support change initiatives and maintain trust. Oversee the creation of communication materials, such as presentations, newsletters, training guides, and digital content, tailored to the mortgage industry. Stakeholder Engagement Build strong relationships with key stakeholders, including mortgage operations, compliance, IT, and senior leadership, to understand needs and align change, communication, and procedure efforts. Act as a trusted advisor to leadership, providing insights on change impacts, communication strategies and procedural improvements to drive successful outcomes. Facilitate workshops, town halls, and training sessions to promote understanding and buy-in for change initiatives. Measurement and Reporting Establish metrics to evaluate the effectiveness of change management and communication initiatives, such as employee adoption rates, engagement levels, and project outcomes. Provide regular updates to leadership on progress, challenges, and successes of change and communication efforts. Ensure all change, communication and procedure activities comply with mortgage industry regulations, including those set by the CFPB, FHA, and other governing bodies. Performs other duties as assigned. Basic Qualifications: Bachelor’s Degree 5+ years of experience in change management and communications, with at least 3 years in a leadership or supervisory role. Preferred Qualifications: Knowledge of Huntington Bank’s mortgage products, processes, and systems. *May consider other corporate office (not Retail Bank Branch) locations within footprint. This is not a remote position. #LI-Office #LI-NA1 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Provide excellent customer service, process transactions, identify financial needs, and grow customer relationships through sales and referrals. | High school diploma or GED with 1+ year customer service experience or bachelor's degree, cash handling skills, and comfort with banking technology. | Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in understanding and educating customers on consumer deposit products. Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhering to all operational, security, risk and regulatory policies and procedures. Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. Other duties as assigned. Basic Qualifications: High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree. Preferred Qualifications: 1 year or more in customer service in banking, financial services or goal driven retail sales. Cash handling skills. Comfort with technology such as mobile services and online banking services. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Develop, maintain, and improve AML compliance models using data mining, statistical analysis, and machine learning techniques while collaborating with internal teams and documenting model development. | Bachelor’s degree or equivalent experience, 0-1 years of SQL and statistical analysis tool experience, knowledge of AML modeling, and familiarity with business intelligence and data mining tools. | Description Summary: The Model Management and Optimization team within BSA Operations is primarily responsible for the development and maintenance of all models used for BSA/AML compliance. In addition to continuously improving Customer Risk Management and Transaction Monitoring models, MMO is also responsible for business intelligence functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO develops and maintains user tools for other BSA Operations teams to assist in alert review or KPI tracking. Through these responsibilities, MMO works closely with Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business. The AML Modeling Analyst I will be expected to maintain, build, and enhance all analytical models for BSA/AML Operations, including continuous improvement and implementation of data mining, machine learning, and other next-generation analytical capabilities. The modeling analyst will be expected to evaluate quantitative approaches and supporting systems to align analytical models with risk and regulatory requirements. Core responsibilities include data mining, analysis, building models, testing, model documentation and implementation. Validate and identify opportunities in streamlining the data, accuracy, and track to resolution. Maintain knowledge and expertise by monitoring white papers, industry developments, and other key knowledge sources. Duties & Responsibilities: Participate in the development of models and techniques to facilitate MMO's model development and maintenance. Participate in the development and tuning of models using data mining and SAS/SQL queries in support of process optimization, solving and testing for various solutions; Perform statistical/analytical analysis, root cause analysis, data mining, business intelligence, visual analytics/visualization in support of BSA/AML operations; With assistance from the manager, write effective documentation of model development and tuning to meet standards set by the model governance group and defend the decisions made; Work with the internal partners to implement models within a framework to allow most efficient and effective use of models for BSA/AML purposes; Analyze current systems and processes to identify potential improvements or enhancements; Stay current with technical enhancements, methodologies, statistical and analytical techniques and trends related to model management and development; With assistance from the manager, research, understand, and implement next-generation analytical capabilities to MMO's core functions. With assistance from the manager, synthesize findings into senior level presentation that convey insights and recommendations through compelling storytelling, while maintain a balance between the big picture and mastery of details. With assistance from the manager, work with internal strategy, modeling, test design, leads production, and key stakeholders to generate and deliver analysis to other business units within BSA/AML With assistance from the manager, successfully evaluate, deploy and monitor the model to track performance and make necessary adjustments as needed. Developing database skills, including working with advanced data sets, pivot tables, advanced database, and statistical functions and methods. Developing ability to identify potential concerns, analyze and solve problems; ability to work effectively and independently and in teams to resolve such issues while meeting aggressive timelines. Other duties as assigned. Basic Qualifications: Bachelor’s degree, or work experience equivalent 0-1 years of SQL programming and large database applications such as Oracle, DB2, SQL Server, or Teradata. 0-1 years of experience in data mining / statistical analysis tools such as SAS, SPSS, Python or R. Preferred Qualifications: Advanced Degree in Business, Economics, Decision Sciences, Statistics, Operations Research, Computer Science, or Applied Mathematics. (Master's, PhD, etc.) Experience developing and applying statistical or machine learning methods in a corporate environment through applications such as SAS, SPSS, S, S-PLUS, or R. Excellent PC software skills including all Microsoft Office Products. Huntington systems and data knowledge; examples include Actimize CTR/ECM/KYC, SAS AML, FDR, and Enterprise Data Warehouse Huntington product and service knowledge with the understanding of how risk and controls identify and mitigate risks Strong organizational skills with attention to detail. Progressive thinker and problem solver, with a strong ability to manage ambiguity/complexity. Experience with business intelligence and data mining tools such as BusinessObjects, MicroStrategy, Tableau, QlikView, Power BI, Hadoop, SAS Enterprise Guide/Miner #LI-KD1 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Support enterprise-wide process taxonomy development and maintenance, risk and control identification through process mapping, policy governance, and risk reporting within a financial institution. | Bachelor's degree or equivalent experience, 1+ year operational risk or compliance experience, familiarity with Archer or eGRC systems, operational risk frameworks, process taxonomies, strong communication and organizational skills. | Description Summary: The Operational Risk Specialist plays a key role in supporting the bank’s second line oversight of operational risk, with a specific focus on end-to-end process taxonomy development and maintenance, risk and control identification through process mapping, operational risk-related policy governance, and risk reporting. This individual will work closely with the Operational Risk Directors and their teams, including cross-functional business segments, to help monitor process map development and maintenance, including documentation of risks and controls across new products and services change initiatives and core operational processes. Duties & Responsibilities: Assist in the development, implementation, and governance of an enterprise-wide process taxonomy within the Archer eGRC platform to support consistent risk and control identification, assessment, and reporting. Map process taxonomy with business segments, risks, controls, testing, and issues using common, shared inventories across the organization to enable aggregation of data for advanced analytics. Maintain the taxonomy within Archer to ensure standardization, traceability, and scalability across operational risk processes. Collaborate with business segments to document process maps and validate taxonomy linkages to key risks and controls. Ensure taxonomy data mapping integrity in Archer to support RCSA execution and reporting at the process-level. Assist in coordinating mapping of issues to process, risk and controls and monitor remediation efforts to determine impact to residual risk. Support oversight and governance of the End-to-End Business Process Policy and Process Mapping Standards, including tracking compliance with requirements and updates. Monitor and report on policy violations and/or exceptions, escalating instances of non-adherence to Operational Risk Committee. Assist in preparing risk dashboards, key risk indicators, and materials for operational risk forums and governance committees. Support special projects as needed. Basic Qualifications: Bachelor's Degree or an additional 3 years in a first-line or second-line risk management position at a financial institution 1+ year operational risk management, compliance or internal audit experience. Preferred Qualifications: This role is ideal for candidates in risk, audit, or control functions and a strong interest in operational risk frameworks, data integrity, and process governance. Exposure to Archer or other enterprise governance, risk, and compliance (eGRC) systems. Familiarity with operational risk frameworks and taxonomies, i.e. COSO, Basel III. Understanding of key bank processes, risk identification and control environments. Experience working with process taxonomies, risk registers, and control libraries. Strong attention to detail, organizational skills, and ability to manage multiple priorities. Strong communication and presentation skills. Proficiency in Microsoft Office tools and Business Intelligence tools (Tableau or similar). #Hybrid #LI-MH2 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $57,000 - $113,000 annual salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.