WTW

Contributing to health benefits program design, analysis, and vendor management for large clients. | Experience in health services research, data analysis, and policy, with strong communication skills; no specific benefits or insurance industry experience required. | As a Health and Benefits Analyst, you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. This is a foundational role that provides excellent opportunities to grow your health and benefits business acumen and client management skills by working on cutting edge projects alongside leaders in the industry. The Role Contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients, including: Conduct benchmarking studies and other research; provide value added analyses and summaries Analyze and compare vendor products, services and contracts Design, distribute and evaluate responses to surveys and RFPs Build strong relationships with clients by effectively responding to their questions and needs Build relationships internally and collaborate effectively on cross-functional teams Contribute to the development of new tools and approaches Benefit plan analysis, design, cost savings and funding strategies Vendor procurement, negotiation and optimization Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies

Manage employee benefits due diligence processes for private equity transactions, analyze benefit programs, and prepare reports. | Experience in employee benefits, financial analysis, project management, and cross-functional collaboration. | Position Overview The Employee Benefits Project Manager plays a critical role within WTW’s Alternative Asset Insurance Solutions (AAIS) Group. AAIS provides employee benefits due diligence for private equity firms, evaluating costs, liabilities, and risk exposures for potential acquisitions. In this role, you will lead the full employee benefits due diligence process—from initial engagement through deal close—serving as a subject‑matter expert across health & welfare benefits, retirement plans, and post‑transaction integration strategies. You will manage cross‑functional workstreams, analyze employer benefit programs, and deliver clear, executive‑ready reports to private equity clients. Key Responsibilities Due Diligence Leadership Manage all aspects of employee benefits due diligence for private equity transactions, from kickoff through close. Serve as the primary point of contact for AAIS Producers and private equity clients throughout the engagement. Oversee workflows, timelines, and deliverables across multidisciplinary teams. Analysis & Reporting Conduct detailed analyses of employee benefit programs for mid‑market companies. Interpret and assess plan documents, financial data, contribution strategies, vendor contracts, compliance materials, and government filings (e.g., Form 5500). Develop financial models and reporting using WTW templates and standards. Draft and present comprehensive due diligence reports with clear findings, risks, cost implications, and recommendations. Internal & External Collaboration Work closely with subject‑matter experts across HR operations, payroll, actuarial, legal, compliance, and retirement teams. Partner with AAIS Producers to support pre‑deal scoping and client communication. Contribute to post‑close support and help secure Broker of Record assignments for WTW where appropriate.

Lead employee benefits due diligence for private equity transactions, analyze benefit programs, and prepare reports. | Experience in employee benefits, due diligence, and project management, with strong analytical and communication skills. | Position Overview The Employee Benefits Project Manager plays a critical role within WTW’s Alternative Asset Insurance Solutions (AAIS) Group. AAIS provides employee benefits due diligence for private equity firms, evaluating costs, liabilities, and risk exposures for potential acquisitions. In this role, you will lead the full employee benefits due diligence process—from initial engagement through deal close—serving as a subject‑matter expert across health & welfare benefits, retirement plans, and post‑transaction integration strategies. You will manage cross‑functional workstreams, analyze employer benefit programs, and deliver clear, executive‑ready reports to private equity clients. Key Responsibilities Due Diligence Leadership Manage all aspects of employee benefits due diligence for private equity transactions, from kickoff through close. Serve as the primary point of contact for AAIS Producers and private equity clients throughout the engagement. Oversee workflows, timelines, and deliverables across multidisciplinary teams. Analysis & Reporting Conduct detailed analyses of employee benefit programs for mid‑market companies. Interpret and assess plan documents, financial data, contribution strategies, vendor contracts, compliance materials, and government filings (e.g., Form 5500). Develop financial models and reporting using WTW templates and standards. Draft and present comprehensive due diligence reports with clear findings, risks, cost implications, and recommendations. Internal & External Collaboration Work closely with subject‑matter experts across HR operations, payroll, actuarial, legal, compliance, and retirement teams. Partner with AAIS Producers to support pre‑deal scoping and client communication. Contribute to post‑close support and help secure Broker of Record assignments for WTW where appropriate.

Supporting the design, management, and analysis of health and benefit programs, including client interaction and vendor coordination. | Requires experience in healthcare benefits, project management, and client service, with skills in data analysis and vendor management. | As a Health and Benefits Associate you will contribute to a wide variety of projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. You will support the project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry. The Role Materially contribute to core health and benefits projects supporting the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include: Partnering with client service team leader to deliver superior project management Providing superior client service in response to day to day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.) Preparation for client meetings (prepare agendas and materials, coordinate resources, etc.) Supporting vendor procurement, implementation, and optimization activities Providing benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary Contributing to completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates Supporting client service team leader in benefit plan analysis, design, cost savings and funding strategies Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards Facilitating benchmarking studies and other research; providing value added analyses and summaries Analyzing and comparing vendor products, services and contracts Building relationships internally and collaborating effectively on cross-functional teams

Leading client engagements, designing health and benefits programs, and growing client relationships. | Extensive leadership in health and benefits, client management, vendor negotiations, and subject matter expertise in health benefits. | As a Health and Benefits Director you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace. The Role Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs. Responsibilities include: Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards Proactively advising clients and ensuring the delivery of superior client service Leading vendor procurement strategy, negotiation, implementation, and optimization activities Engaging specialist resources and subject matter experts to solve for client needs and generate new business Materially growing Health and Benefits revenue through: Anticipating client needs and cross-selling new solutions to current clients Serves as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards

Provide exceptional customer service to clients regarding benefits inquiries, process documentation, and support during peak periods. | 1-2 years of customer service experience, strong communication and problem-solving skills, proficiency with Microsoft Office and CRM systems. | Job Title: Benefits Customer Service Representative - Seasonal Colleague Company Overview: WTW is a leading global advisory, broking, and solutions company dedicated to helping clients worldwide transform risk into opportunities for growth. With a rich history dating back to 1828 and a workforce of 40,000 employees, WTW is committed to innovation, client service excellence, and fostering a collaborative work environment. Role Overview: As a Benefits Customer Service Representative - Seasonal Colleague, you will play a crucial role in supporting our clients by providing exceptional customer service related to employee benefits. This seasonal position is designed to assist during peak periods, ensuring timely and accurate responses to client inquiries and contributing to overall client satisfaction. What You'll Do: - You will respond promptly and professionally to client inquiries regarding benefits plans and coverage. - You will assist clients in understanding their benefits options and resolving any issues or discrepancies. - You will process benefits-related documentation accurately and efficiently. - You will collaborate with internal teams to ensure seamless service delivery. - You will maintain detailed records of client interactions and transactions. - You will support the team during high-volume periods to meet service level agreements. - You will identify opportunities to improve customer service processes and escalate issues as needed. What You Bring: - You bring at least 1-2 years of customer service experience, preferably in benefits or insurance. - You have strong communication skills, both verbal and written. - You possess excellent problem-solving abilities and attention to detail. - You are comfortable working in a fast-paced environment and managing multiple tasks. - You have basic computer skills, including proficiency with Microsoft Office and CRM systems. Bonus Points If You Have: - Experience working in the insurance or benefits industry. - Familiarity with benefits administration software. - Previous experience in a seasonal or temporary customer service role. - Multilingual abilities to support diverse client populations. What We Offer: - We offer competitive seasonal compensation and flexible scheduling. - We offer comprehensive training and support to help you succeed. - We offer a collaborative and inclusive work environment. - We offer opportunities to network and gain experience in the benefits industry. - We offer the chance to be part of a respected global company with a strong legacy. Ready to Apply? Please submit your application through our careers portal on the WTW website. We look forward to reviewing your application and potentially welcoming you to our team for this exciting seasonal opportunity.