World Wide Technology Holding, LLC

Manage and support the ServiceNow platform, including configuration, maintenance, and user support, ensuring platform stability and compliance. | Requires 2-4 years of ServiceNow experience, certifications, and knowledge of platform components, scripting, and integrations. | Configuration & Development Support • Configure forms, fields, tables, UI policies, business rules, notifications, and workflows. • Maintain Service Catalog items, Request Workflows / Flows. • Support developers by configuring and testing new features, integrations, and applications. Incident, Problem, and Change Management • Provide for ServiceNow-related incidents and requests. • Troubleshoot and resolve technical issues in a timely manner. • Support Change Management processes and maintain compliance with ITSM best practices. Upgrades & Patches • Schedule and Support platform upgrades and patches by testing functionality, resolving conflicts, and coordinating with stakeholders. • Ensure all customizations are documented and compatible with future releases. Governance & Best Practices • Ensure adherence to ServiceNow best practices and organizational standards. • Maintain documentation of configurations, processes, and procedures. • Provide user training and support for ServiceNow capabilities. • ** US Citizenship required for our Federal environment Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $59,200.00 to $74,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email taposting@wwt.com. #LI-AM4 #LI-REMOTE Requirements: Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today! Job Summary The ServiceNow System Administrator is responsible for the day-to-day configuration, maintenance, and support of the ServiceNow platform. This role plays a key part in ensuring platform stability, performance, and usability while supporting our Federal environment and processes, managing user access, and participating in basic development tasks. The administrator will also assist in platform enhancements, participate in story planning, and support on-call operations as needed. Essential Functions Platform Administration • Manage user accounts, groups, roles, and access control (ACLs). • Support data integrity by establishing controls, automations, and monitoring to keep information accurate and consistent. • Monitor system performance and proactively address potential health issues. • Manage and maintain MID Servers, including installation, configuration, upgrades, and ongoing health monitoring. Qualified Applicants Will Have • Bachelor's degree (preferred); equivalent combination of education, training, and experience may be considered • A minimum of 2–4 years of experience supporting and administering the ServiceNow platform • ServiceNow Certified System Administrator (required) • ITIL® Foundation Certification (required) • Strong understanding of standard processes, ServiceNow architecture, and platform capabilities • Experience configuring core ServiceNow components (e.g., business rules, UI policies, ACLs) • Ability to troubleshoot system issues and coordinate with internal teams or vendors to resolve them • Basic understanding of scripting (JavaScript), integrations, and development lifecycle within ServiceNow • Excellent communication, documentation, and collaboration skills • Ability to work independently and as part of a team in a fast-paced, dynamic environment • Willingness to participate in on-call rotations as needed • Troubleshoot MID Server connectivity issues and support integrations that rely on MID Servers.

Leading and developing strategies for large-scale consulting services, managing client relationships, and driving business growth within assigned territories. | Minimum 8-10 years of experience in consulting services, strong negotiation and communication skills, ability to manage complex projects, and willingness to travel regularly. | Qualifications • BS, BA, or master's degree • Minimum 8-10 years of related experience defining and delivering large scale consulting services engagements • Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders • Competency in analytical problem solving, customer/partner relationships, technology solution expertise, and strategic insight • Strong written and verbal communication skills • Travel is on a consistent basis, anticipated at 25%-50% depending on assigned accounts/regions, primarily within the United States. Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $100,000.00 to $150,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email taposting@wwt.com. Equal Opportunity Employer Requirements: Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today! Why should you join the SLED team? As a Client Services Executive you will be provided the opportunity to support our State & Local Government and Education in the Tennessee, Carolinas and Georgia territories. Want to learn more about our SLED team? Check us out on our platform: https://www.wwt.com/public-sector World Wide Technology, LLC. has an opportunity available for a Client Service Executive to support our Public Sector SLED Team. This position will be focused on WWT's Services business by leading the overall strategy and pursuit of services within the assigned territory. This will include building client and partner relationships, identifying and creating business opportunities across WWT's services lines of business, creating, and driving the overall services strategy, and closing business to exceed sales targets Increase Services profitability and revenue in assigned accounts and regions. • Build and own the services strategy for the specific territory that drives overall growth utilizing our WWT strategic services plays, services capabilities and offerings, and our past performance/success. • Support sales teams with relevant and current WWT services knowledge to aid in pursuit decisions. Review opportunities to confirm that qualification standards have been met. Offer advice to the client team around related experience with similar engagements, feasibility of a particular type of engagement, and other insights that may influence the decision to pursue the opportunity • Work closely with the client teams and sales leadership to drive the agreed strategy within the territory • Attend weekly team meetings to discuss services opportunities, business updates, and progress to goals • Work closely with the client managers to establish and develop strong business relationships with assigned clients • Actively participate in customer-facing and partner meetings to uncover potential services opportunities and pursuit of the identified business • Use a consultative approach to solving clients' business issues, with the goal of delivering business outcomes through WWT's services • Support client managers with building pipeline of services opportunities that align to our strategic go-to-market. • Develop and present preliminary proposals as part of the scoping and services sales process. • Work with any internal departments as needed to create services engagements that are set up for success, including Delivery teams, Project Management, Partner Management, Strategic Resourcing, Management Consulting, Cyber Security, Legal & Compliance, Engineering, Supply Chain, Sales Operations, Business Development, Global Services Operations (GSO), Finance, etc. • Evaluate Statements of Work (SOWs) to ensure alignment to customer outcomes/goals in accordance with WWT standards. • Upon award of an engagement, work with the delivery team(s) to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase. • Specifically, actively participate in internal project/program kickoffs with delivery team members to explain scope, budget, and preliminary resourcing approach if applicable. • Actively participate in customer-facing project/program kickoffs managed by PMs to explain and clarify the agreed upon objective, scope, and deliverables for the engagement. • Understand structure of service delivery organizations and incorporate lessons learned into future engagements. • Identify staffing opportunities and engage WWT Strategic Resourcing team members to pursue such opportunities. • Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities.

Assist in managing all aspects of small IT projects, including documentation, risk management, and stakeholder communication. | Experience in IT project coordination, supporting infrastructure projects, excellent documentation, and communication skills. | Qualifications: • 1-2 years of IT Project Coordination/Project Management experience required • Experience supporting GlobalFi customers in a professional services and/or managed services environment • Exposure to Infrastructure technology projects and project management • Experience working as an IT project coordinator or similar role • Bachelor's Degree in Business, IT, or related field or equivalent experience • Advanced Skills in MS Office applications including Excel, Word, and Outlook • Experience with Multisite hardware deployments • MS Project experience is a plus • Basic understanding of financial processes; ability to understand, analyze and create financial reports • Understanding of project management industry standard framework and the development life cycle • Ability to work independently and aggressively track project timelines • Excellent documentation skills and attention to detail • Ability to effectively communicate well with customers and co-workers (written, verbal, and presentation) • Strong team building skills • Excellent problem solving skills Want to learn more about Infrastructure Services? Check us out on our platform: https://www.wwt.com/infrastructure-services The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $51,600.00 to $64,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. If you have any questions or concerns about this posting, please email taposting@wwt.com. Requirements: Project Coordinator, Infrastructure GlobalFi Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today! Why should you join the PMO? As a Project Coordinator, you will be working on exciting infrastructure driven projects for Fortune 500 customers across all verticals. Our global infrastructure planning and deployment services deliver thousands of projects each year. From employing our methodologies at hundreds of sites to leveraging complete enterprise design services, customers trust our infrastructure experts to assess the technology they have today and design the solutions they need for tomorrow. Responsibilities: • Tracking and understanding documentation deliverables for multiple small IT projects • Gather documentation from the customer • Assist with or manage the oversight of all aspects of project life cycle to include initiation, planning, execution, controlling and closing; taking project through final implementation • Ability to develop and maintain relationships with internal & external stakeholders • Demonstrated skill with Microsoft Excel • General understanding of project scope, and objectives • Basic understanding of project team roles and functions to effectively assist in coordinating activities/tasks • Follow best practices and ensure that requirements are met and documented • Document project risks, assumptions, and constraints and aid in implementing approved actions and workarounds designed to mitigate project risk events • Monitor status of all identified risks in order to minimize the impact of the risks on the project • Financial management of project budgets to ensure all budgets, forecasts and costs are measured, tracked and reported for project success • Use appropriate tools and techniques to identify and quantify variances • Document measurement criteria for success with the help of Project Managers or other Leads • Assist in managing changes to the project scope, project schedule, and project costs • Ensure that all issues are captured, resolved and that resolutions are documented and communicated • Actively participate and/or lead project meetings, and follow up on action items. • Provide input regularly for status reports including program portfolio reviews • Assume responsibility and coordination for a wide variety of project and/or program related tasks

Plan and execute multiple experiential marketing events and tradeshows while collaborating across teams to drive success. | Bachelor's degree with 3-5 years of experiential marketing experience, proficiency in Microsoft 365, Salesforce, Tableau, and strong project management skills. | Qualifications: • Bachelor's Degree required. • 3-5 years of experiential marketing experience required, with field marketing, and/or tradeshow/conference planning and execution experience, preferred • B2G experience preferred. • Effective written and verbal communication skills. • Experience with Microsoft 365, Salesforce and Tableau. • Demonstrate strong project management skills with a track record of successfully executing multiple events simultaneously. • Collaborate seamlessly across teams, using strong communication and problem-solving skills to drive success. Want to learn more about WWT? Check us out here:https://www.wwt.com/about Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $66,000 to $82,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: Health and Wellbeing: Health, Dental, and • Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWTremainsa great placeto work for All! If you have any questions or concerns about this posting, please email taposting@wwt.com. Equal Opportunity Employer #LI-RTE #LI-Remote

Lead and manage global employee experience and inclusion programs, coordinate cross-region collaboration, oversee budgets and vendor relationships, and support strategic alignment with talent acquisition. | Proven experience managing regional/global programs, strong cross-cultural communication, collaboration with HR and talent acquisition, organizational skills, and familiarity with employee engagement initiatives. | • Analyze feedback with regional leads to develop appropriate follow-up actions. • Develop and manage program budgets for international WWT For All initiatives. • Manage vendor and partner relationships. • Oversee logistics for global events, training, travel, and other operational needs. • Stay updated on theory, research, and global trends. • Pilot new approaches and scale successful initiatives. • Share learnings across regions and encourage cross-region collaboration. • Foster strategic alignment with the Talent Acquisition team to support inclusive hiring practices. • Collaborate with the Global Employee Experience team (including Global Community Impact and Employee Engagement) to ensure development and retention practices are aligned with regional For All teams. • Create opportunities for feedback from regional programs, leads, and participants, sharing insights with WWT leadership. Qualifications: • Proven experience leading regional or global programs across multiple geographies (EMEA, LATAM, APAC, Canada). • Strong ability to align regional initiatives with overarching corporate strategies. • Demonstrated success in managing cross-functional teams and driving accountability across regions. • Skilled in facilitating meaningful dialogue across cultures and geographies. • Excellent interpersonal and communication skills, with the ability to influence and collaborate with senior leaders, employee groups, and external partners. • Experience in promoting employee engagement through storytelling, creative initiatives, and community-building efforts. • Familiarity with inclusive hiring practices and collaboration with talent acquisition teams. • Experience working with employee experience or HR teams to support development, retention, and career growth strategies. • Ability to define, track, and report on program metrics and outcomes. • Deep understanding of regional nuances and cultural dynamics across international markets. • Experience working in a global organization with sensitivity to local customs, languages, and business practices. • Strong organizational skills with the ability to manage multiple initiatives simultaneously. • Proficiency in project management tools and methodologies. Preferred Qualifications: • Experience working with Employee Resource Groups or similar employee-led initiatives. • Background in corporate social responsibility, employee engagement, or organizational development. • Familiarity with remote and hybrid work environments and managing virtual teams. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: • Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program • Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement • Additional Perks: Employee Assistance Program, Employee Discount Program and more! World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! #LI-PC2

Lead and produce original illustrations and animated content, collaborate with creative teams, mentor junior designers, and push creative boundaries in visual storytelling. | 10+ years professional design experience with expert-level illustration and motion design skills, proficiency in Adobe and motion tools, strong typography and design fundamentals, and a Bachelor's degree in Design or similar. | Job Responsibilities: • Lead and produce original illustrations that anchor creative concepts and visual narratives. • Design content across a variety of deliverables - including animated content, conceptual story-boards, and compelling visual executions - with illustration at the core. • Translate briefs into distinctive visual storytelling rooted in illustration and supported by strong design fundamentals. • Collaborate closely with creative directors, designers, and motion teams to bring illustrated ideas to life. • Present illustrated work clearly and confidently to internal teams and clients. • Provide guidance and mentorship to junior designers, particularly in areas of visual storytelling and illustrative execution. • Keep a pulse on illustration trends, styles, and techniques - pushing the team creatively and conceptually. Education: • Bachelor's Degree Required in Design or similar field Experience: • 10+ years of professional design experience, ideally in a digital agency or editorial environment. • A portfolio showcasing expert-level illustration, animation and/or motion design, strong typographic finesse, and conceptual thinking. Skills Required: • Experience with Illustration, motion design, and creative direction. • Proficiency in motion design tools such as Adobe After Effects, Adobe Animate, or similar. • Strong background in design. • The ability to take vague direction and deliver solid creative executions. • Understand and push the boundaries of brand guidelines, elevating work through your creative vision and insights. • Exceptional eye for typography, layout, and visual hierarchy. • Mastery of Adobe Creative Suite and familiarity with Figma. • Ability to manage multiple projects and deadlines with precision and calm. • Strong communication skills and the confidence to articulate designdecisions. Travel Requirements: • Limited Travel required (Up to 10% Domestic) Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $85,000 - $105,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email taposting@wwt.com. #LI-MP2 #LI-REMOTE